Factory Jobs in Morocco 2026 | Latest Tanqeeb Jobs

Bayt

Call Center Agent

On-site - Morocco 7 July 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : Air Arabia is defined by a deeply human and collaborative culture, where trust, teamwork, and mutual support guide everyday operations. Managers maintain a close, supportive presence, ensuring a stable and empowering work environment for all employees. This people-centric mindset is reinforced by strong structure and process discipline, essential for quality, reliability, and safety in aviation. Performance, ambition, and a healthy competitive spirit contribute to the company’s drive, while innovation supports continuous improvement in a fast-evolving industry. Job : Job purpose: To support the Contact Center section across the entire network by handling customers' inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers' experience ensuring productivity is in line with set measures and company's adopted policies and procedures. Key Result Responsibilities: <ul><li>Handles customers' enquiries, requests and complaints in a positive effective manner whilst ensuring company's branding and corporate image are reflected in a positive manner and as per approved quality standards.  </li><li>Responds to customers' incoming calls pertaining to all kinds of enquiries, requests, and complaints timely and accurately to reflect a positive image of the company.  </li><li>Provides accurate information about the company's products and services; processes travel bookings, modifications and cancellations on reservations.  </li><li>Handles customers' complaints of different nature, identifies and prioritizes problems according to complexity, and provides immediate solutions accordingly.  </li><li>As needed, escalates complaints to concerned parties in Contact Center or any other division and follows up on action taken.  </li><li>Promotes the company's products and services through cross-selling such as ancillaries, holidays packages, loyalty programs, etc. ensuring monthly targets are met thus increasing the revenue and sales.  </li><li>Converts lead calls to Contact Center sales agents and field sales agents as needed and follows up with customers to ensure enquiries been responded to effectively.</li><li>Demonstrates thorough understanding of the Contact Center core activities & functionalities, supports the team in day-to-day operations ensuring maximum productivity, flexibility, and cooperation are achieved.  </li><li>Ensures all key performance indicators for customer satisfaction are achieved, including agreed service levels, quality standards and productivity.  </li><li>Demonstrates willingness and cooperation in learning new initiatives and methodologies that add value to the overall performance.  </li><li>Performs any additional responsibilities as advised by the Line Manager/Supervisor.</li></ul> Required profile : Qualifications: <ul><li>High School/Diploma or equivalent.</li><li>Capable of using technology systems and tools such as Microsoft Office.</li><li>Good in English ,Frensh & Arabic Languages .</li><li>No hearing or articulatory problems.</li></ul>Work experience: <ul><li>No previous experience is required for this role; any experience would be treated as an advantage.</li><li>Capability of understanding market trends and channeling them leading to effective customer care solutions</li><li>Possesses effective communication skills that enable him/her utilize in building sales and marketing techniques.</li><li>Capable of understanding customers' problems and direct them in the right channel.</li><li>Ability to work for long hours and under pressure.</li><li>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</li><li>Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</li></ul> </div>

Bayt

Service Station Manager

On-site - Morocco 7 July 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : Reporting to the Direct Network Management, you will be the main point of contact for the customer. Your main tasks will be: • Management and reliability of fuel and lubricant stocks • Establishment of daily and ten-day activity reports • Monitoring and collection of customer credits • Being the guarantor of service quality • Being the guarantor of the safety of teams and customers • Team management and animation • Customer prospecting Required profile : A Bachelor's degree (Bac +3) or preferably a Master's degree (Bac +4) in management, with proven experience, preferably in the oil sector or large retail. </div>

Full Time DHL jobs

Lead Qualifier

On-site - Morocco - Grand Casablanca 15 July 2026

<div>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.Would you like to become part of the world's most international company in the world?A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express"<hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";">ABOUT THE ROLE :</h2>Support sales growth by qualifying leads and re-profiling Multichannel customers through outbound calls. The role focuses on identifying revenue opportunities, assessing customer potential and generating qualified sales opportunities while maintaining accurate customer information and delivering excellent customer service.<hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";">YOUR TASKS :</h2><ul Segoe UI"; font-size: 14px;"><li>Contact leads assigned through the sales management system and execute the calling plan provided by management.</li><li>Qualify prospects and identify business opportunities through outbound telephone activities.</li><li>Re-profile Multichannel customers and identify potential customers eligible for rank-up opportunities.</li><li>Assess customer shipping needs and identify revenue growth potential.</li><li>Use effective communication techniques to identify decision-makers and gain access to business opportunities.</li><li>Generate qualified leads and notify the appropriate Sales Executive when development opportunities are identified.</li><li>Promote DHL products and services by demonstrating a strong understanding of customer requirements.</li><li>Maintain and update accurate customer information within DHL systems and databases.</li><li>Clean and enrich lead and customer databases with relevant information gathered during customer interactions.</li><li>Develop and maintain knowledge of DHL products, services and commercial offerings.</li><li>Collaborate closely with Sales teams to support customer acquisition and revenue growth initiatives.</li><li>Ensure compliance with DHL policies, procedures and workplace standards.</li><li>Participate in projects and additional activities assigned by management.</li><li>Achieve productivity and quality targets, including daily calling activity objectives.</li></ul><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";">YOUR PROFILE :</h2>BAC +2 minimum or equivalent qualification.1 to 2 years of experience in Customer Service, Sales Support, Telemarketing, Business Development or a related field.Strong telephone communication and customer engagement skills.Good command of French, spoken and written.Passion for customer service and customer relationship management.Ability to identify customer needs and uncover business opportunities.Good knowledge of Microsoft Office tools and CRM systems is an advantage.Knowledge of DHL products and services is considered an asset.Competencies:Customer Orientation: Demonstrates a strong commitment to understanding and meeting customer needs.Communication: Communicates clearly, professionally and effectively over the phone and through written correspondence.Results Orientation: Focuses on achieving call activity, lead qualification and sales support objectives.Relationship Building: Establishes positive relationships with customers and internal stakeholders.Attention to Detail: Maintains accurate customer records and ensures high-quality data management.Teamwork: Collaborates effectively with Sales and cross-functional teams to achieve business goals.Initiative: Proactively identifies opportunities and takes action to support business growth</div>

Bayt

Client Relations Manager

On-site - Morocco 9 July 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : We are looking for a Client Relations Manager for one of our clients with proven experience in call centers, having held positions as Manager, Supervisor, or Team Leader. The ideal candidate must be strongly results-oriented, with a good command of performance indicators and KPIs. He/she will be responsible for managing client relations activity, monitoring objectives, analyzing performance, and implementing corrective actions to improve service quality and customer satisfaction. The position also involves managing and supervising teams, daily operational monitoring, handling customer complaints, and implementing procedures to ensure efficient and professional handling of requests. The candidate will also need to master recruitment, training, team support, and skills development, in order to guarantee a level of performance in line with the set objectives.  Required profile : Profile sought • Proven experience in a call center or client relations, with significant managerial experience. • Previous experience as a Manager, Supervisor, or Team Leader. • Strong focus on figures, results, and performance. • Good command of KPI tracking and dashboards. • Ability to manage, supervise, train, and motivate a team. • Experience in handling and following up on customer complaints. • Proficiency in team recruitment, training, and support. • Immediate availability   </div>

Bayt

Acheteur Transactionnel F/H

On-site - Morocco 10 July 2026

Logistics, Supply Chain & Procurement

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Performance et support Achats - Outils et methodes achats Acheteur Transactionnel F/H CDI Employé administratif Temps complet Dans le cadre de la politique Achats, l'acheteur transactionnel est responsable des activités transactionnelles liées aux passations de commandes pour le HUB MAROC et fournit un support opérationnel aux acheteurs. Missions Principales •Respect des Procédures: Appliquer rigoureusement les procédures, modes opératoires, consignes et instructions de travail en vigueur. •Contrôle des DAs: Vérifier la conformité des Demandes d'Achat (DA) et les affecter conformément à la matrice de traitement établie. •Traitement des DAs: Assurer un traitement efficace des DAs tout en respectant les objectifs fixés. •Gestion FIFO: Gérer les dossiers selon la méthode FIFO (First In, First Out). •Gestion des Prioriés: Gérer de manière proactive les priorités et urgences. •Passation de Commandes: Créer, éditer et envoyer les bons de commande validés aux fournisseurs. •Suivi des Commandes: S'assurer de la bonne réception des commandes par les fournisseurs et partager les accusés de réception avec les prescripteurs et les gestionnaires de DA. •Qualité des Dossiers: Garantir la qualité et l'exhaustivité des dossiers traités. •Relations Fournisseurs: Gérer les relations avec les fournisseurs et traiter les litiges en collaboration avec le Gestionnaire des litiges. •Utilisation de l'ERP: Réaliser le dispatching de l'ERP via l'outil « Automate ». •Support Opérationnel: Répondre aux sollicitations des acheteurs, prescripteurs et fournisseurs. •Escalation des Problèmes: Remonter les points bloquants à la hiérarchie. •Mise à Jour du Portail: Maintenir le portail à jour avec des fiches correctement remplies et exploitables. •Participation aux Projets: Contribuer activement aux réunions QRQC (Quick Response Quality Control) et aux projets proposés. •Formation des Nouveaux: Participer à l'intégration et à la formation des nouvelles recrues. INDICATEURS D'ACTIVITE ET DE PERFORMANCE : Les indicateurs d'activité sont définis dans les processus et procédures associés. Les objectifs de performance sont déterminés et communiqués annuellement, en cohérence avec les objectifs globaux de la société. •Tableaux de Bord: Élaborer des tableaux de bord pour le suivi des indicateurs de ses activités ou celles du département en collaboration avec la hiérarchie. •Amélioration Continue: Proposer des actions correctives et des suggestions d'amélioration pour optimiser les processus et les outils existants. RAS - Minimum Bac +3 en gestion, commerce, logistique ou un domaine équivalent. - Bonne maitrise d'Excel et Connaissance des logiciels ERP - Excellent sens de l'organisation et de la gestion des priorités - Esprit méthodique et rigoureux. - Attitude proactive face aux problèmes et aux urgences. - Ouverture d'esprit et capacité à travailler en équipe. </div>

Naukri Gulf

Senior QA Analyst SQLI

On-site - Morocco - Casablanca 13 July 2026

Research & Development

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Job Description <div> We work on a variety of projects depending on the expertise required. If you have significant testing experience in one of the following environments, we would be delighted to review your application: Expertise 1 : Sales Force <ul> <li> CRM : Salesforce (Sales Cloud, Service Cloud, Marketing Cloud) </li> <li> CI/CD : Jenkins, GitLab CI </li> <li> Testing tools : JIRA, TestRail, Zephyr </li> <li> M thodologies : Agile, Scrum </li> </ul> Expertise 2 : Test SAP Commerce (Hybris) / SAP CX <ul> <li> Platform : SAP Commerce Cloud (formerly Hybris), SAP CX </li> <li> Langages : Java, Spring, Groovy, Selenium, Cucumber, REST Assured (pour APIs) </li> <li> Tests d int gration : JUnit, Postman, SoapUI </li> <li> CI/CD : Jenkins, Git, Maven </li> <li> Testing tools : HP ALM, JIRA </li> <li> Environments : Docker, Kubernetes (Cloud) </li> </ul> Expertise 3 : Test UFT / DevOps / Jenkins <ul> <li> Automatisation : UFT (Unified Functional Testing, ex-QTP) </li> <li> Langages : VBScript (UFT), Shell, Python, Groovy </li> <li> CI/CD : Jenkins, Git, GitLab CI, Azure DevOps </li> <li> Test management tools : HP ALM / ALM Octane/Jira </li> </ul> Expertise 4: Simple Functional Testing <ul> <li> Functional testing tools : TestRail, Xray, Zephyr, Squash TM, Jira </li> <li> Documentation : Confluence, Excel </li> <li> Communication : Teams, Slack </li> <li> Project methodologies : Agile/Scrum, V-Model </li> </ul> Expertise 5 : Test Data PIM (Power BI, SQL Server, Test BDD...) <ul> <li> BI & Reporting : Power BI, Tableau, SSRS </li> <li> Base de donn es : SQL Server, Oracle, PostgreSQL, MySQL </li> <li> Languages : SQL (advanced), Python (for automation) </li> <li> Testing tools : QuerySurge, Dataedo, dbForge, DBeaver </li> <li> Automation : PyTest (with SQL queries), Jenkins</li></ul></div></div></section><section>Desired Candidate ProfileQualifications <div> <ul> <li>Master's degree (Bac+5) in computer science or equivalent.</li> <li>Significant experience in functional testing and manual APIs.</li> <li>Experience in the retail sector is a plus.</li></ul></div></section>

Bayt

Model-Based Design Engineer (MBD)

On-site - Morocco 22 July 2026

Information Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : Alten Maroc is defined by a deeply collaborative culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent. This environment is enhanced by a strong drive for innovation, encouraging creativity, initiative, and experimentation across projects. A structured and disciplined organization ensures efficiency, rigor, and quality in engineering delivery. Performance and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. Job : The MBD engineer will have the following missions: <ul><li>Conception and modeling: Develop system functional models under MATLAB/Simulink while respecting Model-Based Design (MBD) principles.</li><li>Compilation and debugging: Compile and analyze C code generated from models, ensure the correction of issues.</li><li>Validation and testing: Perform MIL (Model-in-the-Loop), SIL (Software-in-the-Loop), and B2B (Back-to-Back) tests to ensure the conformity of models and code.</li><li>Requirements analysis: Review and validate functional specifications to ensure their consistency and feasibility.</li><li>Software problem analysis: Identify, diagnose, and resolve issues related to models or embedded code</li></ul> Required profile : <ul><li>Holder of a degree in electronics engineering, embedded systems, or systems engineering, with 1 to 2 years of minimum experience.</li><li>Very good level of English is required.</li><li>Proficiency in MATLAB/Simulink (including Model Advisor, Design Verifier)</li><li>Use of Git/GitHub for configuration management</li><li>Proficiency in CANOE/CANalyzer for CAN network simulation and analysis</li><li>Good level in C programming for embedded development</li><li>Knowledge of UDS and OBD protocols (major asset).</li><li>Knowledge of ISO 26262 (automotive functional safety)</li><li>Knowledge of AUTOSAR (automotive software architecture)</li><li>Application of MISRA C guidelines for embedded code</li></ul> </div>

Bayt

Insurance Supervisor

On-site - Morocco 22 July 2026

Engineering

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : ADM Value is built around a collaboration-driven culture, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a strong performance mindset, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company. Job : You will be responsible for managing and improving the performance of a team dedicated to selling Borrower Insurance. Your main mission will be to help manage the activity, support the development of advisors' skills, and ensure the achievement of the project's commercial and quality objectives. Your main responsibilities include: Manage, motivate, and support a team of sales advisors. Monitor individual and team performance (sales, quality, productivity). Implement action plans to meet and exceed goals. Provide regular coaching, listen to calls, and develop team skills. Track performance indicators and produce activity reports. Ensure compliance with project procedures, scripts, and quality standards. Participate in the recruitment and onboarding of new employees. Maintain a positive and results-oriented team dynamic. Required profile : Profile sought: Excellent spoken and written French. Proven experience in team management in a customer relations center. Experience in insurance (ideally Borrower Insurance) is highly desirable. Leadership, organizational skills, and a results-oriented mindset. Ability to analyze performance and implement corrective actions. Very good interpersonal skills and ability to motivate teams. Expected qualities: Clear & reassuring communication: adapt your speech to the general public's expectations. Organization & responsiveness: manage calls and customer files effectively. Customer focus: identify needs and propose the best solutions. Enjoys challenges: motivated to meet and exceed set goals. Social benefits and others Social benefits and others By joining our team, you benefit from a stable, motivating, and rewarding work environment, with many concrete advantages: Permanent contract (CDI) from hiring. Training on our tools and processes. Attractive salary package: fixed salary + performance bonus. Full social coverage: CNSS + AMO. Access to numerous partnerships (restaurants, leisure, shopping, wellness...) with exclusive discounts reserved for our employees. Dynamic environment that encourages internal growth. Working hours 44 hours per week. Salary Attractive salary package. </div>

Bayt

Senior Risk Analyst

On-site - Morocco 27 June 2026

Accounting, Finance & Banking

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : Reporting to the Head of the Credit Risk Department, your main responsibilities will be: Processing and risk analysis of credit files: <ul><li>Analyze credit files by performing technical, financial, and economic analyses;</li><li>Ensure the analysis of guarantees and consultation of negative files: blacklist of principals, Credit bureau to prevent any major risk;</li><li>Verify the consistency between the financial data entered by the business manager and the physical documents;</li><li>Ensure the entry of counter-analysis elements of the files into the business IT system;</li><li>Establish customer ratings using dedicated system tools;</li><li>Ensure the preparation of credit decisions by issuing a justified and factual opinion;</li><li>Issue minutes and credit decisions of the various committees;</li><li>Circulate decisions for signature, ensure their distribution to the network, and their filing;</li><li>Ensure the distribution of credit decisions to the relevant departments;</li><li>Review and challenge the financing plan (analysis of repayment capacity and development of business plan stress tests).</li></ul>Monitoring and risk prevention: <ul><li>Analyze the credit risks of clients in the portfolio and monitor the evolution of the risk related to the outstanding credits granted;</li><li>Ensure the analysis of commitments (breakdown of commitments and payments received by market, guarantees by seniority, communication of market status to the commitment monitoring manager...);</li><li>Serve as the interface with various administrations to obtain information on the nature and/or progress of a contract;</li><li>Maintain the balance of authorizations granted;</li><li>Develop and update risk-related indicators to prevent potential risks;</li><li>Participate in the preparation of watch committees;</li><li>Process derogation forms and establish monthly follow-up;</li><li>Monitor standards and procedures and ensure compliance.  </li></ul> Required profile : Required technical skills: • Master's degree (Bac+5) in Finance; • Minimum of 3 years of experience in the banking sector (Risk Department/ Commitments/ Investment Financing); • Knowledge of public procurement legislation is desirable; • Knowledge of products and banking operational techniques for businesses (financial analysis, customer risk rating techniques; ...) • Development and analysis of reporting; • Filing, referencing, and archiving of documents; Required behavioral skills: • Rigor and organization; • Initiative and synthesis skills.   </div>

Bayt

NPI Strategic Buyer

On-site - Morocco 9 July 2026

Logistics, Supply Chain & Procurement

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Eaton’s Electrical division is currently seeking a NPI Strategic Buyer to join our team in Casablanca, Maroco.  What you’ll do: The NPI Strategic Buyer supports New Product Introduction, industrialization, and production activities by ensuring sourcing feasibility, material readiness, and supplier execution. Working closely with Engineering, Operations, Quality, Logistics, and Category Managers, the role drives sourcing effectiveness, manages supply risks, and supports successful product launches, ramp-ups, and lifecycle transitions while meeting cost, service, and inventory objectives. Main responsibilities:  <ul><li>Lead supply chain support for NPI and industrial transitions aligned to quality, cost, and timeline.</li><li>Drive early supplier selection and sourcing feasibility.</li><li>Ensure supplier readiness for ramp-up, volume changes, and milestones.</li><li>Manage SAP supplier setup and support ramp-down/phase-out with minimal risk and inventory.</li><li>Validate feasibility (material, capacity, lead time).</li><li>Align MPS with supplier execution for launch readiness.</li><li>Support prioritization decisions to protect production.</li><li>Coordinate CAPEX/CAR and define MOQ, packaging, and labeling requirements</li><li>Manage sourcing from NPI to stabilization.</li><li>Execute negotiations, transitions, and ensure compliance.</li><li>Track costs and manage spend vs targets.</li><li>Drive supplier performance (OTR/OTP) and resolve issues.</li><li>Align packaging requirements from proto to SOP phases</li><li>Partner with Operations, Quality, Logistics, and Engineering to support sourcing and industrialization decisions.</li><li>Drive supplier engagement, issue resolution, and risk escalation.</li><li>Support cost reduction and value-improvement initiatives.</li><li>Drive TCO and VA/VE projects through supplier collaboration.</li><li>Manage escalations related to schedule, engineering, and lifecycle changes</li><li>Lead sourcing activities from NPI through production stabilization.</li><li>Support CAPEX purchases and supplier milestone alignment.</li><li>Ensure compliance with sourcing, contractual, and financial policies.</li><li>Transition ownership to Operational Procurement upon stabilization and KPI achievement.</li></ul> Qualifications: <ul><li>Bachelor's degree in Supply Chain Management or Engineering preferably Electrical/Electronics</li><li>Minimum 8-10 years’ of professional experience with 4+ year relevant experience in Electrical & Electronic Components procurement and strategic and Tactical sourcing managing supplier escalations and shortages</li><li>Knowledge of MS Office tools (Word, Excel, PowerPoint, Power BI & Project)</li><li>Knowledge of SAP (SAP Procurement Execution), Kinaxis will be a plus</li><li>Knowledge of manufacturing technologies, supply chain process</li></ul> Skills: <ul><li>Strong verbal and written communication skills.</li><li>Ability to collaborate across diverse global teams.</li><li>Effective leadership and stakeholder management.</li><li>Fluent in English and French</li><li>Strong analytical and problem-solving skills.</li><li>Effective time management and deadline focus.</li><li>Experience in data analysis, reporting, and presentations.</li><li>Bias for action with strong execution focus</li><li>Ability to manage multiple priorities in a dynamic environment.</li></ul>#LI-AO1 All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.  We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law. </div>

Bayt

EAM - ROOMS

On-site - Morocco 10 July 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> We are seeking an experienced and dynamic EAM - ROOMS to oversee the daily operations of multiple Rooms Division departments within the hotel. This leadership role is responsible for driving operational excellence, ensuring exceptional guest experiences, and achieving departmental and financial goals. The EAM - ROOMS will direct, implement, and uphold a service and management philosophy that sets the standard for department heads and team members. This role plays a key part in ensuring alignment with hotel budgets, productivity targets, and performance expectations. </div>

Bayt

Call Center Agent - Inbound

On-site - Morocco 7 July 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose To support the Contact Center section across the entire network by handling customers’ inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers’ experience ensuring productivity is in line with set measures and company’s adopted policies and procedures. Key Result Responsibilities <ol><li>Handles customers’ enquiries, requests and complaints in a positive effective manner whilst ensuring company’s branding and corporate image are reflected in a positive manner and as per approved quality standards. </li></ol> <ol><li>Responds to customers’ incoming calls pertaining to all kinds of enquiries, requests, and complaints timely and accurately to reflect a positive image of the company. </li></ol> <ol><li>Provides accurate information about the company’s products and services; processes travel bookings, modifications and cancellations on reservations. </li></ol> <ol><li>Handles customers’ complaints of different nature, identifies and prioritizes problems according to complexity, and provides immediate solutions accordingly.</li></ol> <ol><li>As needed, escalates complaints to concerned parties in Contact Center or any other division and follows up on action taken.</li></ol> <ol><li>Promotes the company’s products and services through cross-selling such as ancillaries, holidays packages, loyalty programs, etc. ensuring monthly targets are met thus increasing the revenue and sales.</li></ol> <ol><li>Converts lead calls to Contact Center sales agents and field sales agents as needed and follows up with customers to ensure enquiries been responded to effectively.</li></ol> . <ol><li>Demonstrates thorough understanding of the Contact Center core activities & functionalities, supports the team in day-to-day operations ensuring maximum productivity, flexibility, and cooperation are achieved.</li></ol> <ol><li>Ensures all key performance indicators for customer satisfaction are achieved, including agreed service levels, quality standards and productivity. </li></ol> <ol><li>Demonstrates willingness and cooperation in learning new initiatives and methodologies that add value to the overall performance.</li></ol> <ol><li>Performs any additional responsibilities as advised by the Line Manager/Supervisor.</li></ol> Qualifications (Academic, training, languages) <ul><li>High School/Diploma or equivalent.</li><li>Capable of using technology systems and tools such as Microsoft Office.</li><li>Good in English ,Frensh & Arabic Languages .</li><li>No hearing or articulatory problems.</li></ul> Work Experience <ul><li>No previous experience is required for this role; any experience would be treated as an advantage.</li><li>Capability of understanding market trends and channeling them leading to effective customer care solutions</li><li>Possesses effective communication skills that enable him/her utilize in building sales and marketing techniques.</li><li>Capable of understanding customers’ problems and direct them in the right channel.</li><li>Ability to work for long hours and under pressure.</li><li>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</li><li>Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</li></ul> </div>

Bayt

Customer Relations Advisor

On-site - Morocco 25 July 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : CAC (Centrale Automobile Chérifienne) is characterized by a strong collaborative culture, placing people, trust and teamwork at the core of its organization. A close management approach supports guidance, empowerment and long-term working relationships within committed teams. This dynamic is complemented by a competitive dimension, focused on performance, ambition and customer satisfaction. It is also supported by a structured organizational culture, ensuring rigor, efficiency and process reliability, while a more moderate innovative component fosters adaptability and continuous improvement. Job : As a Customer Relations Advisor, your main role is to handle customer requests for car brands by phone, both making and receiving calls. Required profile : - Associate's or Bachelor's degree with very good communication skills and fluent French. - Good listening skills, commitment, and problem-solving abilities. - Previous successful experience in a call center would be a plus. </div>

Naukri Gulf

VBA Developer

On-site - Morocco - Boulemane 13 July 2026

Information Technology

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Mission 1. Scoping and Needs Analysis (the request): Managing change requests: Gathering, analyzing, and translating the technical and functional requirements expressed directly by clients, the Procurement department, or the Methods department. Operational flexibility: Designing customized automation solutions adapted to the specific problems of each requester. 2. Data Extraction and Integration (Input): Multi-source connection: Extraction and centralization of raw data from the SAP ERP system, shared file servers, or local files, depending on the scope of the request. Securing data flows: Automating data retrieval to guarantee the freshness and reliability of information. 3. Processing, Modeling, and Requencing: Data Cleaning: Sorting, filtering, and restructuring complex input data to eliminate anomalies. Advanced Querying: Using Power Query and writing SQL queries to merge, cross-reference, and model large volumes of data. Logical Preprocessing: Transforming raw data into actionable business indicators. 4. Automation and Development (VBA): Developing complex macros: Designing VBA algorithms to automate all repetitive and time-consuming tasks. Reliability: Standardizing business rules in the code to eliminate the risk of human error. 5. Output and Delivery: Generating results: Designing final reports, precise deliverables, and dynamic dashboards that meet the client's requirements. Sharing and Traceability: Automated deployment of results to the shared server for seamless and secure access by the Methods teams and internal partners. 6. Technical Environment & Skills: Languages & Tools: VBA, SQL, Power Query, Advanced Excel (PivotTables, complex formulas). Systems: SAP, File Server Management. Cross-functional Skills: Customer focus, priority management (on-demand project mode), cross-functional communication with Methods and Procurement departments.</div></section><section>Desired Candidate ProfileAre you proficient in Excel/VBA and enjoy developing tools that simplify users' daily lives? This position is for you. We are looking for a VBA Developer Technician for our Segula Agadir site. You will be able to design, maintain, and develop applications and automation tools using Excel/VBA. VBA proficiency is essential: your expertise will make the difference. Whether you have a background in computer science or a technical environment (industry, mechanics, methods, production), we are primarily looking for someone who can understand business needs and transform them into reliable, efficient, and user-friendly solutions. You are known for your rigor, analytical skills, autonomy, and problem-solving abilities. Experience: A two-year post-secondary degree (Bac+2/Bac+3) is required. Prior experience of less than one year in VBA development is preferred.</section>

Naukri Gulf

Lawyer

On-site - Morocco - Casablanca 6 July 2026

Legal

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> Context & Environment <div> <div> <div> </div> <ul> <li>A highly competitive environment requiring a rapid and precise response,</li> <li>A multitude of internal and external stakeholders,</li> <li>A young and newly reconstituted team.</li> </ul> <div> </div> </div> </div> <div> <div> <div> Activities </div> </div> <div> <div> <div> <div> Business Law: <ul> <li>Review, negotiate and draft all contractual documentation relating to the Company's activity, and implement contract templates.</li> <li>To review and provide legal opinions and consultations on all legal issues encountered by the Company,</li> <li>Register the company's service stations with the competent commercial courts,</li> </ul> Real estate : <ul> <li>Monitoring, updating and remediation of the company's land assets,</li> <li>Assistance to operational staff for field assessments,</li> <li>Monitoring of land subdivision projects,</li> <li>Lease monitoring.</li> </ul> Others : <ul> <li>Managing business litigation in collaboration with law firms,</li> <li>Ensure regulatory monitoring and follow-up of authorizations.</li> </ul> </div> </div> </div> </div> </div> <div> <div> <div> Candidate Profile </div> </div> <div> <div> <div> </div> <div> <ul> <li>Advanced training in business law / private law,</li> <li>Five years' experience in a corporate legal role within a law firm or large organization,</li> <li>Good knowledge of Moroccan regulations and case law,</li> <li>Good interpersonal skills</li> <li>Perfectly bilingual in Arabic and French, good level of English.</li> <li>Autonomy and rigor,</li> <li>Sense of analysis and synthesis,</li> <li>Qualit sr actionnelles,</li> <li>A sense of teamwork,</li> <li>Meaning of ethics.</li> </ul> </div> </div> </div> </div> <div> <div> <div> </div></div><div><div> </div></div></div></div></section>

Bayt

Horticultural Technician

On-site - Morocco 1 July 2026

Other

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <ul><li>Ensure the monitoring and maintenance of green spaces and plantations.</li><li>Plan and supervise operations for planting, watering, fertilizing, and plant treatment.</li><li>Ensure the proper development and maintenance of crops.</li><li>Identify diseases and pests, and propose appropriate corrective actions.</li><li>Ensure the monitoring of operational teams in the field.</li><li>Ensure compliance with quality, safety, and environmental standards.</li><li>Prepare activity reports and ensure monitoring of interventions.</li></ul> Required profile : <ul><li>Horticultural Technician diploma (Bac+2 or Bac+3).</li><li>Professional experience of 5 to 10 years in a similar role.</li><li>Good knowledge of horticultural techniques, irrigation, and maintenance of green spaces.</li><li>Sense of organization, autonomy, and team spirit.</li><li>Ability to manage priorities and work in the field.</li></ul> </div>

Naukri Gulf

Commis de patisserie

On-site - Morocco - Boulemane 2 July 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"><div> POSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None </div> <div> </div> At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. </div></section>

Bayt

IT Supervisor

On-site - Morocco 6 July 2026

Information Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> POSITION SUMMARY Troubleshoot and resolve technical problems or issues related to computer software and systems. Provide technical guidance and recommendations to resolve business problems. Analyze, recommend, and implement process improvements. Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment. Troubleshoot, modify, support, manage, and maintain applications programs and user accounts. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. Train or instruct users in the proper use of hardware or software. Manage and coordinate planning, design, operations, maintenance, and resource allocation of telecommunications activities, including client/server support and strategic and tactical planning. Consult with and advise others on administrative policies and procedures, technical problems, priorities, and methods related to telecommunications. Assist management in hiring, training, scheduling, evaluating, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Follow all company policies and procedures; protect company assets. Speak with others using clear and professional language. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually verify information. Enter and locate information using computers/Point of Sale (POS) systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div>

Bayt

Senior Economist

On-site - Morocco 8 July 2026

Research & Development

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job :  Intellectual production and economic research: •Conduct macroeconomic, sectoral, and thematic studies in areas of interest to the Group; •Produce analytical notes, research reports, and institutional publications; •Ensure economic, financial, regulatory, technological, and geopolitical monitoring; •Mobilize and exploit quantitative and qualitative data from national and international sources. Strategic foresight: •Design and implement foresight approaches applied to the Group's challenges; •Develop scenarios for medium and long-term evolution and evaluate the potential impacts of these scenarios on the Group's activities; •Participate in building decision-support tools and strategic anticipation; •Ensure the development of predictive models and machine learning algorithms to enrich foresight work and automate strategic monitoring; •Facilitate foresight workshops involving internal experts and external stakeholders.  Facilitation and dissemination: •Contribute, in collaboration with the CDG Institute, to organizing conferences, seminars, workshops, and publications; •Develop and manage a network of correspondents within the Group's various subsidiaries; •Foster an economic culture and a culture of anticipation within the Group. Required profile : What we are looking for: •A Master's degree (Bac+5) or equivalent, with a specialization in economics/econometrics or statistics; •Proven professional experience of approximately 7 years in economic research or foresight within a financial institution, international organization, consulting firm, think tank, public administration, or recognized research center. What you will bring: •Solid knowledge of macroeconomics and development economics; •Mastery of quantitative and qualitative methods for economic analysis; •Ability to write quality publications and conduct complex studies; •Methodological rigor and technical expertise; •Intellectual curiosity and a strong interest in economic and societal transformations; •Ability to work independently while facilitating collaborative processes; •Strong operational involvement capacity; •Initiative and solution-oriented mindset. </div>

Bayt

DBA

On-site - Morocco 22 July 2026

Information Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : Akkodis is driven by a strong innovation-first culture, where creativity, experimentation, and bold thinking fuel daily engineering and R&D work. This spirit is balanced by a solid collaborative mindset, with supportive teams and hands-on managers who encourage growth and knowledge-sharing. A structured and disciplined approach ensures operational excellence, meeting the high standards of the tech and engineering industries. Performance and a healthy competitive drive further strengthen the company’s ambition as a global leader. Job : Under the supervision of the Integration Manager, you will administer the databases (DB) for the solutions: Missions: - Installation, configuration, updates, and maintenance (SQL Server, MySQL, PostgreSQL, Oracle). - Performance optimization, backup/restore management, and high availability. - Security: policy management, access, and permissions. - Support: incident resolution, assistance to developers for query optimization and data migration. - Automation: script creation for repetitive tasks. - Architecture: tracking technological changes, proposing improvements, and technical documentation. - Collaboration: internal technical support and DB design according to business needs. Required profile : Profile sought: Higher education in IT with 4+ years of experience as a DBA. Confirmed expertise in SQL environments (MySQL, Oracle, DB2, PostgreSQL, MariaDB) and NoSQL. English required. Technical skills: - DBMS: Expertise in SQL Server, MySQL, PostgreSQL, Oracle (install, config, update). - Languages: SQL, PL/SQL, and automation scripting. - Architecture: Modeling, encryption, high availability, replication, backup/restore. - Environment: Windows/Linux OS, monitoring tools, and performance tuning. Soft skills: - Rigor, precision, and meeting deadlines. - Analytical thinking, proactivity, and responsiveness. - Excellent communication skills, teamwork, and technological curiosity. </div>

Factory Jobs

Call Center Agent

Service Station Manager

Lead Qualifier

Client Relations Manager

Acheteur Transactionnel F/H

Senior QA Analyst SQLI

Model-Based Design Engineer (MBD)

Insurance Supervisor

Senior Risk Analyst

NPI Strategic Buyer

EAM - ROOMS

Call Center Agent - Inbound

Customer Relations Advisor

VBA Developer

Lawyer

Horticultural Technician

Commis de patisserie

IT Supervisor

Senior Economist

DBA

Site Owners

Employers

Job Seekers

Factory Jobs

Receive email alerts for Factory Jobs jobs