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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A GARDEN SANCTUARY IN THE HEART OF THE RED CITY. Perfectly situated between the city’s ancient medina and the cosmopolitan neighbourhoods of the Ville Nouvelle, Four Seasons Resort Marrakech welcomes you with a blissful retreat – 16 hectares (40 acres) filled with Moorish gardens and refreshing pools. Here, traditional values and contemporary comforts unite. Experience true relaxation at our Moroccan spa, let the kids play in their very own kasbah, and take in views of the Atlas Mountains from your private terrace.<br><br><p><span>A Night Auditor is responsible for overseeing hotel operations during the night shift, ensuring excellent guest service, handling front desk duties, and performing accounting and auditing tasks to verify daily financial transactions.</span></p><br><br><br><p><span><span><span><span>Main Duties and Responsibilities</span><br><span>1. To check in guests and perform subsequent administrative procedures, ensuring speedy</span><br><span>allocation of rooms by liaising with Housekeeping and Room Service, through monitoring</span><br><span>departures and room status.</span><br><span>2. To escort guests and familiarise them with facilities and services.</span><br><span>3. To produce and distribute relevant information lists to other departments.</span><br><span>4. To be responsible for cash floats, reporting shortages/overages to the Front Office</span><br><span>Manager, General Cashier and Director of Finance.</span><br><span>5. To take reservations, amendments and handle general enquiries regarding bookings.</span><br><span>6. To prepare all pre-registration for the following day's arrivals.</span><br><span>7. To update guest history records, matching with reservations to ensure continuity of</span><br><span>standards to regular guests and process new guest histories after departure.</span><br><span>8. To handle all facsimiles, e-mails and typing as requested.</span><br><span>9. To be able to multitask and work in a demanding environment</span></span></span></span></p><br><br><p><span><span><span><span>10. To give a detailed hand over to the oncoming shift.</span><br><span>11. To ensure a high standard of grooming, deportment and personal hygiene.</span><br><span>12. To adhere to health and safety, fire and bomb procedures laid down by the hotel.</span><br><span>13. To carry out any other duties as requested by the Front Office Manager or Duty Manager</span><br><span>and to be willing and able to cross train and assist as needed in Reservation and Telephone</span><br><span>duties.</span><br><span>14. To assist all other Front Office departments whenever needed as long as previously trained</span><br><span>for.</span><br><span>15. To be a welcoming and attentive presence in the Lobby.</span><br><span>16. To perform all task to Four Seasons standards.</span><br><span>17. To develop all task regarding the night shift.</span><br><span>18. To be able to easily interact with guest and deal with basic complains.</span><br><span>19. See attached the Four Seasons Core Standards</span></span></span></span></p><br><br><br><br><br><br><br><br> </div>
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<br> Company culture : <p>
<strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br>
<br> Job : <p><u><strong>Your mission as a Telesales Customer Advisor:</strong></u></p><br><br><p>As a Telesales Customer Advisor, you will play a key role in:</p><br><br><ul><li>Promoting our clients' products and services</li><li>Identifying customer needs and proposing suitable solutions.</li><li>Negotiating and building customer loyalty</li><li>Turning every interaction into a sales opportunity and building lasting relationships.</li><li>Contributing to collective performance</li><li>Sharing your ideas and actively participating in the continuous improvement of our processes.<br> </li></ul> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:</p><br><br><p>• Perfectly master French, both spoken and written<br>• Have excellent communication skills<br>• Are organized, independent, and positive<br>• Master digital tools<br>• Enjoy taking on challenges and are customer satisfaction-oriented<br><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to assess your language skills, technical skills, and personality.<br>2 Phone exchange<br>An initial conversation with a member of the recruitment team to discover Concentrix and confirm your suitability for the role.<br>3 In-person interview<br>A meeting to delve deeper into your profile and align your ambitions with our company culture.<br><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive compensation<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus starting from 12 months<br>• Special Eid El Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Supplementary pension after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal events and activities throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br> </p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description: The PDM (Project Diagnostic Manager) is the cross-functional technical expert ensuring ease of diagnosis, repair, and maintenance of vehicles, from design to after-sales service. Thanks to their expertise, they guarantee the long-term quality of the vehicle as well as a positive customer experience in the after-sales workshop.</font></font></p><p><font dir="auto" ><font dir="auto" >Main tasks:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Diagnostic consistency: verify strategies (DTCs, algorithms, sensors/ECU) and validate the robustness of the DTCs.</font></font></li><li><font dir="auto" ><font dir="auto" >Workshop support: defining repairability, preparing the new vehicle, identifying tools & documentation.</font></font></li><li><font dir="auto" ><font dir="auto" >Cross-functional collaboration: working with electronics, software, motors, chassis, ADAS; managing cross-functional topics.</font></font></li><li><font dir="auto" ><font dir="auto" >Regulatory compliance: guarantee compliance with OBD, Euro 6/7 and approval.</font></font></li><li><font dir="auto" ><font dir="auto" >Long-term quality: detect all risks and strengthen robustness & customer satisfaction.</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><font dir="auto" ><font dir="auto" >Qualifications</font></font></h2><p><font dir="auto" ><font dir="auto" >Master's degree (Bac + 5) in industrial/mechanical engineering</font></font></p><p><font dir="auto" ><font dir="auto" >0 to 1 year of experience</font></font></p><p><font dir="auto" ><font dir="auto" >Proficiency in Excel/BI is a plus</font></font></p><p><font dir="auto" ><font dir="auto" >Problem solving</font></font></p><p><font dir="auto" ><font dir="auto" >Good posture</font></font></p><p><font dir="auto" ><font dir="auto" >Excellent communication</font></font></p><p><font dir="auto" ><font dir="auto" >English/French</font></font></p><p><font dir="auto" ><font dir="auto" >Coordination</font></font></p><p><font dir="auto" ><font dir="auto" >Result orientation</font></font></p><p><font dir="auto" ><font dir="auto" >Flexibility</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>You want to join a dynamic team and actively contribute to the administrative management of Human Resources? This position is for you!</p><p>Your main missions:</p><ul><li>Ensure the digitization and filing of HR administrative documents.</li><li>Update and control employee administrative files.</li><li>Perform regular audits of personnel files to ensure their compliance and completeness.</li><li>Manage the follow-up of employee medical files while respecting confidentiality.</li><li>Coordinate and follow up on visits to occupational health.</li><li>Complete declarations for new hires with insurance and retirement partners.</li><li>Update and monitor HR indicators and dashboards.</li><li>Ensure the reliability of HR data and compliance with internal procedures.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Rigorous, organized, discreet, with a good command of IT tools and document management.</p><p>Bac +3 training in economics, social law, management, or equivalent.</p><p>Sense of responsibility and attention to detail.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Description of the company and the position: As part of the strategic development of its activities, our client is recruiting a Head of the Reinforcement Design Office</p><p>Main Mission:</p><p>Analyze plans and establish nomenclatures.</p><p>Internal and external relations:</p><p>Internal relations: Sales Administration Agents, Sales Representatives.</p><p>External relations: clients, site managers.</p><p>Job Responsibilities:</p><p>Register and track received plans (number and date),</p><p>Ensure technical study and analysis of plans,</p><p>Establish nomenclature and prepare manufacturing orders in the software,</p><p>Coordinate with site managers on construction sites,</p><p>Classify and archive validated plans.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Technician draftsman for building or civil engineering technician.</li><li>Minimum 2 years of experience.</li><li>Technical skills required: Computer-aided design (CAD), construction standards, plan reading and analysis, measurement techniques, safety standards, office automation tools.</li><li>Human skills required: communication skills, methodology, organization, rigor.</li></ul><p></p></section>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <p>The consultant will be responsible for:</p><br><br><ul><li>Implementing the Amadeus Outpayce payment solution for our clients.</li><li>Maintaining and developing already deployed solutions. This model requires a high level of autonomy, a results-oriented approach, and the ability to deliver according to precise commitments.</li><li>Collecting client needs and translating them into configuration tasks.</li><li>Carrying out end-to-end implementations (configuration, testing, training, go-live).</li><li>Ensuring maintenance and advanced support for existing solutions.</li><li>Collaborating with internal teams and clients across different time zones (Americas -> Asia).</li><li>Producing the expected deliverables within the DBS model.</li></ul> <br> Required profile : <p>Master's degree (Bac+5) in computer science with less than one year of experience.</p><br><br><p><strong>Required Skills</strong></p><br><br><ul><li>Experience in payments / fintech: cards, authorization, capture, refund, PSPs, tokenization, FX.</li><li>Knowledge of the travel tech sector (airlines, hospitality, travel sellers) - a plus.</li><li>Proficiency in Salesforce (strong plus).</li><li>Knowledge of ServiceNow (strong plus).</li><li>Experience with Amadeus or Amadeus tools (Win@proach) - appreciated</li><li>Very autonomous, results-oriented, able to work under pressure.</li><li>Excellent communication and collaborative spirit.</li><li>Fluent English (written and spoken). French or Japanese are a plus.</li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Install, maintain, perform preventative maintenance on, and recommend replacement of tools, appliances, and equipment. Calibrate all controls, gauges, meters, etc. Identify, locate, and operate all shut-off valves. Order, mark, and stock parts and supplies as needed. Maintain inventory and purchase orders log. Inspect tools, equipment, or machines. Enter and locate work-related information using computers. Operate power lift. Complete the life safety checklist, including the fire-pump run test and generator run test. Inspect fire sprinkler valves and alarm systems. Assist in development of disaster response protocols. Respond and attend to guest repair requests. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and assist individuals with disabilities. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Speak with others using clear and professional language. Visually inspect tools, equipment, or machines. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight. Stand, sit, or walk for an extended period of time. Move up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 2 years of supervisory experience. License or Certification: None</p><p></p></section>
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<p><b>Greif</b> is a global leader in performance packaging located in 40 countries. The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries. </p><br><p>With a commitment to legendary customer service, operational excellence, and global sustainability, <b>Greif </b>packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders. </p><br><p>Learn more about the company's <b>Customized Polymer</b>, <b>Sustainable Fiber</b>, <b>Durable Metal</b>, and <b>Integrated Solutions</b> at <b>www.greif.com</b> and follow <b>Greif</b> on Instagram and LinkedIn. </p><br><p><b>OUR VISION: </b></p><br><p>To Be the Advantage That Helps Our Customers Win. </p><br><p><b>OUR PURPOSE: </b></p><br><p>Creating packaging solutions for life’s essentials. </p><br><p><b>Job Requisition #:</b></p><br>034844 machine operator (Open)<p><b><span>Job Description:</span></b></p><br><p><b>Key Responsibilities</b></p><br><ul><li>Operates routine production machinery in accordance with prints and specifications provided.</li><li>Carry out routine activities that produces the required quantity of parts within established specifications and tolerances.</li><li>Measures finished parts with precision tools, ensuring compliance with function, quality, and cosmetic specifications.</li><li>Maintains logs and records of units produced. Report any errors resulting in rejected or discarded pieces.</li><li>Inspects equipment prior to use to ensure proper setup and alignment; performs basic and routine adjustments and maintenance.</li><li>Maintains a clean, safe, and orderly work area.</li><li>Follow safety regulations.</li><li>Performs other duties as assigned.</li></ul><p><br><b>Education and Experience</b></p><br><ul><li>Typically possesses a high school diploma (or equivalent) and up to 2 years of relevant experience.</li></ul><p><br><b>Knowledge and Skills</b></p><br><ul><li>Willingness to follow directions and work well in a team.</li><li>Ability to interpret and translate job specifications for production machineries.</li><li>Fundamental understanding of or the ability to quickly learn production equipment.</li></ul><p>At <b>Greif</b>, we believe that our colleagues are the center of our success. Our Total Rewards have a comprehensive focus on well-being and offer a competitive package that enables you to thrive, be engaged, and reach your full potential. </p><br><p><i><b>Protect Yourself From Scams:</b></i> <i>We value the integrity of our recruitment process and prioritize the well-being of our candidates. While you may find Greif job postings on various platforms, all legitimate opportunities can be verified on our official Careers page at </i><i>www.greif.com</i><i>. All communication from Greif regarding job opportunities will also come from an @greif.com email address. If you have concerns about the legitimacy of a job posting, receive an unsolicited job offer or suspect fraudulent activity, please contact us for verification via this link </i>Contact Us - Greif<i>.</i></p><br><p><b>EEO Statement:</b></p><br><p><span><span><span><span>https://www.greif.com/wp-content/uploads/2023/04/HR-101-Equal-Employment-Opportunity-Policy-English.pdf</span></span></span></span></p><br><p><i>We offer a competitive salary, excellent benefits and opportunity for growth. Greif is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sex, race, religion, age, national origin, color, disability, veteran status or any other</i> <i>any other legally protected characteristic.</i></p><br><p><i>For more information read Greif’s Equal Opportunity Policy.</i></p><br> </div>
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<span><br>POSITION SUMMARY<br>Maintain adherence to sanitation/health regulations and requirements. Meet with the Chef to review assignments, anticipate business levels, changes, and other information. Prepare ingredients for cooking, including portioning, chopping, and storing food so that they are ready for service. Continue preparation work between meal services. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Monitor food quality while preparing food. Weigh, measure, and mix ingredients according to recipes or personal judgment. Test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils. Ensure proper portion, arrangement, and food garnish to be served. Serve food in proper portions onto proper receptacle. Anticipate and communicate any assistance needed during busy periods. Be aware of food and labor costs and monitor food levels to minimize waste and maintain controls to meet forecasted food costs and identify instances of shortages when items may run out. Direct and assist Stewards to maximize clean-up efficiency. Provide new ideas to and run the department in the absence of the Chef and Sous Chef. Use kitchen tools safely and appropriately. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.<br>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language. Support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 6 years of related work experience.<br>Supervisory Experience: 1 year of supervisory experience is required.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Preventive and corrective maintenance of the entire establishment is your domain: the proper functioning of all interior and exterior installations falls under your responsibility. You implement effective preventive maintenance and energy management programs, and you organize specific training sessions dedicated to the safe and efficient use of energy and equipment within the hotel. You ensure guest satisfaction by guaranteeing their comfort and safety throughout their stay.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >You have at least 5 years of experience in a role involving technical management or building works (electrical systems, heating, ventilation and air conditioning systems, emergency systems and safety precautions, water treatment). You are capable of studying and analyzing your work environment, making the necessary decisions in agreement with the team, and interpreting complex information to improve practices. You are eager to train team members and develop their skills. You are known for being organized, rigorous, and methodical! You also have a strong environmental awareness.</font></font></p><p></p></section>
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<br> Company culture : <p>
<strong>Coface</strong> is characterized by a predominantly <strong>collaborative culture</strong>, placing people, trust and quality professional relationships at the core of its operations. A close management approach encourages guidance, empowerment and skills development within a supportive environment. This culture is strongly complemented by a <strong>competitive dimension</strong>, focused on performance, results and customer orientation. It is also supported by a structured <strong>organizational foundation</strong> ensuring rigor and reliability, while a more moderate <strong>innovation component</strong> contributes to adaptability and continuous improvement. </p><br><br>
<br> Job : <p>The CBO Analyst ensures the administration of credit insurance policies, with a specialization in issuing policies and endorsements. They ensure the precise and timely processing of contractual documents in accordance with underwriting decisions, while guaranteeing data quality, regulatory compliance, and adherence to service level agreements. They collaborate closely with internal teams to ensure high service quality and efficient operations.</p><br><br><p><strong>Main tasks</strong></p><br><br><ul><li>Perform the activities necessary for the smooth operation of contracts in the relevant systems, particularly the management of contractual conditions and billing.</li><li>Issue contractual documents such as policies, contracts, endorsements, premium notices, and invoices.</li><li>Process requests, complaints, and queries from clients or intermediaries in collaboration with the sales team and Account Executives.</li><li>Manage and prioritize requests while ensuring regular communication with entities and the Team Leader to guarantee SLA compliance.</li></ul><p><strong>Internal and external support</strong></p><br><br><ul><li>Record and create policies in Coface systems.</li><li>Receive and process information and documents provided by prospects and clients to compile and update files.</li><li>Process commercial information, analyze anomalies, and update systems.</li><li>Issue contractual documents (policies and contracts) in accordance with instructions received and ensure their correct recording in the various information systems.</li><li>Respond effectively to requests from internal and external clients within Coface's response time limits.</li></ul><p><strong>Control and process</strong></p><br><br><ul><li>Identify and implement process improvements to optimize workflows and productivity.</li><li>Ensure the proper execution of operational processes.</li><li>Keep insured client files up-to-date and correctly documented.</li><li>Ensure effective communication with sales, technical, and management teams.</li><li>Apply KYC (Know Your Customer) procedures and requirements. </li></ul> <br> Required profile : <ul><li>Proficiency in Excel and strong analytical skills.</li><li>Ability to process and control financial data.</li><li>Knowledge of financial statements, premium calculations, and KPI monitoring.</li><li>Good level of French.</li><li>Excellent communication skills and ability to work in an international environment.</li><li>Bachelor's to Master's degree (Bac+3 to Bac+5) in Accounting, Finance, Management, or equivalent field.</li><li>Strong analytical skills and customer focus.</li></ul> <br><br> </div>
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Company culture : <p><strong>Meski Invest - Riva Industries</strong> demonstrates a highly balanced corporate culture, with <strong>collaboration</strong> as its leading dimension, fostering strong human relationships, teamwork and close leadership. This people-oriented culture is supported by a strong focus on <strong>structure and operational excellence</strong>, where processes, rigor and quality are key priorities. The company also values <strong>performance</strong> and achievement, while maintaining openness to <strong>innovation</strong> and new ideas. This balance creates a work environment that is both people-centered, demanding and growth-oriented.
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<br> Job : <p>The main objective of this position is to manage and develop marketing actions aimed at increasing our visibility and recognition, while ensuring the promotion and maintenance of the highest quality standards within our operations.</p><br><br><p>As part of your responsibilities, several key tasks will mark your daily work. You will be led to:</p><br><br><ul><li>Develop and execute targeted marketing plans.</li><li>Manage internal and external communication tools.</li><li>Analyze market trends and competition.</li><li>Oversee the implementation and adherence to quality standards (e.g., ISO).</li><li>Conduct quality audits and follow up on improvement plans.</li><li>Collaborate with production teams to ensure product compliance.</li><li>Manage quality and marketing documentation.</li></ul> <br> <br> Required profile : <p><strong>Required Level:</strong></p><br><br><ul><li>Bachelor's degree (Bac +3) minimum in Industrial Production, Quality, Safety, or Maintenance.</li></ul><p><strong>Experience:</strong></p><br><br><ul><li>1 to 5 years of professional experience.</li><li>Ideally in Operational Marketing or Quality Systems.</li><li>A plus: Knowledge of the metallurgical/steel industry sector.</li></ul><p><strong>Personal Attributes:</strong></p><br><br><ul><li>Excellent interpersonal and communication skills.</li><li>Rigor, organization, and respect for deadlines.</li><li>Strong analytical and proposal skills.</li><li>Autonomy and team spirit.</li></ul><p><strong>Technical Skills:</strong></p><br><br><ul><li>Proficiency in Microsoft Office Suite.</li><li>Management of multiple projects.</li><li>Assets: Knowledge of ISO 9001 standards, CRM tools, or quality management tools.</li></ul> <br><br> </div>
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Job : <p>The Administrative and Financial Director (DAF) is responsible for financial performance, the reliability of accounting information, and the economic management of the company. A true partner to General Management, they define the financial strategy, support development decisions, and ensure the optimization of resources. They maintain strong operational involvement to ensure the quality of execution of financial and administrative processes.</p><br><br><p>Main responsibilities</p><br><br><ol><li>Strategic Management<ul><li>Define and implement the company's financial strategy.</li><li>Advise General Management on strategic decisions.</li><li>Develop Business Plans and development plans.</li><li>Produce financial analyses to guide investments.</li><li>Participate in external growth, restructuring, or financing operations.</li><li>Manage relationships with banks, investors, auditors, and financial partners.</li></ul></li><li>Financial Management<ul><li>Supervise daily treasury operations.</li><li>Optimize working capital requirements (BFR).</li><li>Develop annual budgets and their revisions.</li><li>Build cash flow forecasts.</li><li>Implement management dashboards.</li><li>Ensure the company's profitability.</li><li>Identify levers for improving financial performance.</li></ul></li><li>Accounting and Closings<ul><li>Supervise all general, subsidiary, and analytical accounting.</li><li>Ensure the quality of monthly and annual closings.</li><li>Ensure compliance with accounting and tax regulations.</li><li>Supervise tax and social declarations.</li><li>Coordinate statutory auditors and external audits.</li><li>Ensure compliance with financial statement production deadlines.</li></ul></li><li>Management Control<ul><li>Develop performance-oriented management control.</li><li>Define strategic and operational KPIs.</li><li>Analyze discrepancies between budget, actuals, and forecasts.</li><li>Measure profitability by activity, client, branch, or product.</li><li>Support operational teams in improving their performance.</li></ul></li><li>Treasury and Financing<ul><li>Supervise cash flows.</li><li>Optimize bank financing.</li><li>Negotiate credit lines.</li><li>Manage banking relationships.</li><li>Secure investment financing.</li><li>Implement a financial risk management policy.</li></ul></li><li>Process Organization and Improvement<ul><li>Optimize administrative and financial processes.</li><li>Digitalize finance functions.</li><li>Manage ERP and financial information system projects.</li><li>Strengthen internal controls.</li><li>Formalize procedures and operating methods.</li><li>Improve the quality and speed of reporting.</li></ul></li><li>Management<ul><li>Lead the Accounting, Management Control, Treasury, Tax, and Administration teams.</li><li>Develop employee skills.</li><li>Define annual objectives.</li><li>Establish a performance culture.</li><li>Promote cross-functional collaboration with other departments.</li></ul></li><li>Compliance and Risk Management<ul><li>Ensure regulatory compliance.</li><li>Supervise legal aspects related to finance.</li><li>Implement a risk map.</li><li>Ensure compliance with internal procedures.</li><li>Secure company assets.</li></ul></li></ol> <br> Required profile : <p>Education</p><br><br><ul><li>Master's degree (Bac+5) in Finance, Accounting, Audit, or Management Control.</li><li>Business school diploma, Master's in Finance, or equivalent.</li><li>A certification (CPA, ACCA, DSCG, etc.) is an advantage.</li></ul><p>Technical Skills</p><br><br><ul><li>Excellent command of accounting and taxation.</li><li>Strong expertise in management control.</li><li>Solid financial analysis skills.</li><li>Mastery of treasury and financing.</li><li>Business Plan development.</li><li>Budget and forecast construction.</li><li>KPI analysis.</li><li>Mastery of Excel (advanced level).</li><li>Good knowledge of ERP systems (SAP, Sage, Odoo, Microsoft Dynamics, or equivalent).</li><li>Excellent mastery of reporting and Business Intelligence tools.</li></ul><p>Behavioral Skills</p><br><br><ul><li>Leadership.</li><li>Strategic vision.</li><li>Strong results orientation.</li><li>Analytical and synthesis skills.</li><li>Initiative.</li><li>Excellent communication skills.</li><li>Rigor and organizational skills.</li><li>Ability to make quick decisions.</li><li>Business acumen.</li><li>Resilience under pressure.</li><li>Ability to propose solutions.</li></ul><p>Key Performance Indicators (KPIs)</p><br><br><ul><li>Adherence to closing deadlines.</li><li>Reliability of financial statements.</li><li>Budget adherence.</li><li>Budget vs. Actual variance.</li><li>Available cash balance.</li><li>Optimization of working capital requirements (BFR).</li><li>DSO (Days Sales Outstanding).</li><li>DPO (Days Payable Outstanding).</li><li>Operational profitability.</li><li>Compliance with tax and regulatory obligations.</li><li>Quality of reporting.</li><li>Productivity of financial teams.</li><li>Progress of transformation projects.</li></ul><p>Expected Qualities</p><br><br><p>The ideal candidate is a well-rounded DAF, capable of balancing strategic vision with operational involvement. They can build a medium and long-term financial trajectory while staying close to teams and daily operations. They are recognized for their ability to structure an organization, support growth, improve performance, and be a true partner to General Management.</p><br><br> <br><br> </div>
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<span>Who we are?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Tiktok Creator Partnerships Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Coordinate projects and provide day-to-day operational support across campaigns; Handle creator outreach, coordinate back-and-forth logistics, and negotiate rates and deliverables at scale; Manage creator pipeline — outreach, negotiation, contract, content, and payment — and follow up proactively to keep things up to date; Review and approve creator content drafts against brand and campaign guidelines; Send and track creator agreements; process payments on schedule; Maintain reporting on creator status, output, spend, and performance for stakeholders; Flag disputes or at-risk relationships to the internal team with clear context; Follow internal procedures and SOPs.<br> What you need to succeed in this role: Excellent English language skills (at least C1 level for both speaking and writing); Experienced with Google Sheets, Airtable, Linear, Slack, and TikTok, with the ability to pick up new tools quickly; Strong organizational skills with the ability to manage multiple partner relationships simultaneously; Experience building and maintaining tracking systems and reporting dashboards; Able to independently manage routine negotiations and approvals while knowing when to escalate; Availability to handle time-sensitive creator communications as needed; Proven ability to deliver tasks reliably and on schedule; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Benefits: Schedule: Part-time, Monday through Friday, 4 hour shifts scheduled sometime between 7AM and 3PM (PDT); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
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Job : <p>Reporting to the Regulatory Affairs Department, you will be responsible for ensuring the regulatory compliance of the company's medicines and health products (medicines, medical devices, supplements, cosmetic products).</p><br><br><p><strong>Your main responsibilities will be:</strong></p><br><br><ul><li>Prepare, submit, and track Marketing Authorization (MA) and/or CE files, registrations, notifications, or declarations according to the product category.</li><li>Manage variations, renewals, and extensions of MA and/or CE.</li><li>Ensure regulatory and documentary compliance throughout the lifecycle of health products.</li><li>Update technical files in accordance with national and international requirements.</li><li>Conduct regulatory monitoring of texts and requirements applicable to medicines, medical devices, and other health products.</li><li>Collaborate closely with the Quality, Production, and Marketing departments.<br> </li></ul><br> <br> Required profile : <p><strong>Education:</strong></p><br><br><ul><li>Master's degree in Regulatory Affairs / Pharmaceutical Sciences or equivalent.</li></ul><p><strong>Experience:</strong></p><br><br><ul><li>Minimum 1 to 3 years of experience in a similar role within the pharmaceutical & cosmetic industry.</li></ul><p><strong>Required technical skills: </strong></p><br><br><ul><li>Good knowledge of national regulations.</li><li>Proven knowledge of cosmetic ingredient compliance (INCI).</li><li>Rigor, autonomy, organizational skills, and ability to work in a team.<br> </li></ul> <br><br> </div>
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<br> Company culture : <p><strong>DXC – CDG</strong> stands out for a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation shape priorities. This dynamic is balanced by a <strong>collaborative culture</strong>, fostering trust, empowerment and close managerial support. It also integrates an <strong>innovation dimension</strong>, encouraging initiative, adaptability and experimentation. Finally, a well-established <strong>organizational culture</strong> provides structure, ensuring process rigor, reliability and operational efficiency.
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<br> Job : <p>Role Summary</p><br><br><p>The Data Governance Engineer will design, implement, and operationalize data governance controls across Microsoft 365 (M365) services including SharePoint Online, OneDrive, Microsoft Teams. The role focuses on ensuring data quality, compliance, lifecycle management, classification, and protection using Microsoft Purview and native M365 capabilities.</p><br><br><p>This position requires deep technical expertise combined with governance framework design, automation, and compliance monitoring.</p><br><br><br><p>Key Responsibilities</p><br><br><p>1. Governance Framework Implementation</p><br><br><p>Design and implement enterprise-wide data governance models for M365<br>Define data classification, retention, and lifecycle policies<br>Establish control frameworks for file duplication, ownership, and metadata consistency<br>Align governance with regulatory standards (GDPR, HIPAA, ISO 27001, etc.)</p><br><br><p><br>2. Microsoft Purview & Compliance Controls</p><br><br><p>Configure and manage:<br>Sensitivity Labels<br>Retention Labels & Policies<br>Data Loss Prevention (DLP) Policies<br>Records Management<br>Information Barriers (if applicable)<br>Develop auto-labeling policies based on content inspection<br>Enable audit logs, eDiscovery, and insider risk management</p><br><br><p><br>3. Data Lifecycle & Quality Management</p><br><br><p>Implement controls for:<br>Duplicate file detection & remediation<br>Content sprawl reduction<br>Versioning and archival strategies<br>Define data ownership and stewardship models<br>Establish data quality rules and monitoring mechanisms</p><br><br><p><br>4. Automation & Remediation</p><br><br><p>Develop Power Automate workflows for:<br>Metadata enforcement<br>File lifecycle actions (archival, deletion, labeling)<br>Use PowerShell / Graph API for:<br>Bulk enforcement of policies<br>Compliance validation<br>Reporting and remediation<br>Automate exception handling and governance violations</p><br><br><p><br>5. Monitoring, Reporting & Auditing</p><br><br><p>Build and maintain governance dashboards using Power BI<br>Monitor compliance using:<br>Microsoft Purview Compliance Portal<br>Audit Logs<br>Define KPIs such as:<br>% labeled content<br>Data retention compliance<br>Duplicate file reduction rate<br>Provide audit-ready reports for internal and external stakeholders</p><br><br><p><br>6. Collaboration & Operating Model</p><br><br><p>Work closely with:<br>Security & Compliance teams<br>M365 administrators<br>Business data owners<br>Define RACI matrix for governance activities<br>Participate in governance councils and steering committees</p><br><br> <br> <br> Required profile : <p>Required Skills & Experience</p><br><br><p>Technical Skills</p><br><br><p>Strong experience in:<br>Microsoft 365 (SharePoint, Teams, OneDrive, Exchange)<br>Microsoft Purview (Compliance & Data Governance)<br>Hands-on expertise in:<br>Sensitivity & Retention Labels<br>DLP policies<br>Records Management<br>Copilot Readiness<br>Scripting & Automation:<br>PowerShell (mandatory)<br>Microsoft Graph API<br>Power Automate</p><br><br><p><br>Governance & Compliance</p><br><br><p>Experience building:<br>Data governance frameworks<br>Data classification and lifecycle models<br>Knowledge of:<br>Regulatory requirements (GDPR, etc.)<br>Enterprise information management best practices</p><br><br><p><br>Analytics & Reporting</p><br><br><p>Power BI or similar tools for compliance dashboards<br>Data analysis for identifying governance gaps</p><br><br><p><br>Preferred Qualifications</p><br><br><p>Microsoft Certifications:<br>SC-400: Information Protection Administrator<br>MS-101 / MS-102<br>Experience with:<br>Large enterprise M365 tenants<br>Migration or M&A scenarios<br>Data estate governance at scale</p><br><br><p><br>Key Deliverables</p><br><br><p>Enterprise Data Governance Model (M365)<br>Purview Policy Implementation Pack<br>Automation Scripts & Power Automate Flows<br>Compliance Monitoring Dashboards<br>Governance Runbooks & SOPs</p><br><br><p><br>Success Metrics</p><br><br><p>Reduction in duplicate/unmanaged data<br>% of content classified and labeled<br>Compliance adherence rate<br>Reduction in data sprawl across M365 workloads<br>Audit readiness and policy enforcement coverage</p><br><br> <br><br> </div>
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About the Role
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<span>We are looking for detail-oriented <strong>Generative AI Analysts</strong> to support a variety of AI training, data annotation, evaluation, and quality review projects.</span><br>
<strong>Project Details</strong>
<ul>
<li><strong>Job Title:</strong> Generative AI Analyst - Arabic (Morocco)</li>
<li><strong>Location:</strong> Remote (Morocco)</li>
<li><strong>Employment Type:</strong> Freelance</li>
<li><strong>Pay Rate: 4.5 USD / hour</strong></li>
</ul>
<span>Depending on the project, you may work with text, translations, audio, transcriptions, images, video, or other AI-generated content. Tasks and project requirements may vary based on the program you are assigned to.</span><br> <span>Disclaimer </span>
<ul>
<li><span>Projects are subject to client requirements and may change.</span></li>
<li><span>Completion of the application, assessment, and onboarding process does not guarantee assignment to a specific project or a minimum amount of work.</span></li>
<li><span>This is a human-in-the-loop AI training environment. The use of generative AI tools is prohibited unless explicitly authorized for a specific project. </span></li>
<li><span>All work must be completed independently using your own knowledge and judgment. </span></li>
<li><span>You must comply with all data privacy, security, and confidentiality requirements. Do not store, copy, or share project data outside approved tools and channels. </span></li>
</ul>
<span><span>#LI-JC1</span> </span><br>
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<br><br><p><b>What You’ll Do</b></p><br><ul>
<li>Review, evaluate, and validate AI-generated content and data according to project guidelines.</li>
<li>Compare AI-generated outputs and identify the most accurate, relevant, or high-quality result.</li>
<li>Identify errors, inconsistencies, omissions, and quality issues.</li>
<li>Annotate, categorize, or label text, audio, images, video, or other data where required.</li>
<li>Provide clear written feedback or justifications for your evaluations.</li>
<li>Complete assigned tasks independently and within established timelines.</li>
<li>Follow project and client guidelines consistently and maintain a high level of accuracy.</li>
<li><span>Attend live office hours and training sessions to familiarize yourself with project guidelines, clarify questions, and prepare for task assignments.</span></li>
</ul><br><p><b>Requirements: </b></p><br><ul>
<li><strong>Native-level fluency in Arabic (Morocco) (written and spoken)</strong>.</li>
<li>Experience in <strong>Generative AI evaluation, data annotation, translation, linguistics, content quality review, transcription, data labeling, or a related field</strong> is preferred.</li>
<li>Strong English proficiency and written communication skills.</li>
<li>Excellent attention to detail, critical thinking, and judgment.</li>
<li>Ability to follow detailed guidelines and apply evaluation criteria consistently.</li>
<li>Comfortable working independently with structured, repetitive tasks.</li>
<li>Familiarity with annotation or evaluation platforms is a plus.</li>
</ul><br> </div>
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<br> Company culture : <p>
<strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br>
<br> Job : <p><u><strong> Your mission as a Telesales Customer Advisor:</strong></u></p><br><br><p> As a Telesales Customer Advisor, you will play a key role in:</p><br><br><p>• Promoting our clients' products and services<br>• Identifying customer needs and offering suitable solutions.<br>• Negotiating and retaining customers<br>• Turning every interaction into a sales opportunity and building lasting relationships.<br>• Contributing to collective performance<br>• Sharing your ideas and actively participating in the continuous improvement of our processes.<br> </p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:<br>• Perfectly master French, both spoken and written<br>• Have excellent communication skills<br>• Are organized, independent, and positive<br>• Master digital tools<br>• Enjoy taking on challenges and are focused on customer satisfaction</p><br><br><p><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will get an email inviting you to take a series of interactive tests to assess your language skills, technical skills, and personality.<br>2 Phone call<br>An initial call with a member of the recruitment team to learn about Concentrix and confirm your fit for the role.<br>3 In-person interview<br>A meeting to discuss your profile in more detail and align your ambitions with our company culture.</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive compensation<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus starting from 12 months<br>• Special Eid El Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Supplementary pension after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal events and activities throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br> </p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a highly experienced Senior Customer Service Lead to elevate our customers' experience. We need someone who can not only lead with expertise but also elevate our customer service standards to new heights. This is a strategic and operational leadership position, building, improving, maintaining relationships with internal and external partners are the keys for this role. You will be the champion of internal & external customer care experience, driving service excellence, leading transformation initiatives, and ensuring seamless coordination across Sales, Supply Chain, Logistics, and Operations. This position plays a critical role in shaping the customer journey & delivering exceptional customer care experience Key Responsibilities Customer Service Operations Leadership Daily support to the field associates, technical support, inquiries. Build and maintain strong relationships with field associates. Ensure efficient coordination with Supply Chain, Logistics, Demand planning and Warehouse teams to guarantee smooth order fulfillment. Ensure great coordination with Finance, Credit & Cash Collection team to support the cash flow Optimize workflows to reduce response times, ensure accuracy, and enhance customer satisfaction. Resolve escalated customer issues and complex service challenges. Drive revenue growth within the portfolio managed by the Customer Service team. Contribute to team meetings and business partner meetings Master Data management Account creation & update Pricing maintenance Handle Admin tasks Send Invoicing & POD s mails to a list of Customers Call handlings & support order entry Customer Experience & Continuous Improvement Lead customer business reviews and implement structured feedback loops. Partner with Sales and Business Development teams to support account expansion. Analyze service data to identify trends and opportunities for improvement. Lead continuous improvement initiatives to elevate service reliability and efficiency. Stay updated on best practices, technologies, and tools shaping modern customer service. Seek opportunities to find efficiencies and recommend process improvements Complaint management People Leadership & Development Strengthen cross-functional alignment with Sales, Finance, Product, and Supply Chain teams. Promote professional development, retention initiatives, and team well-being. Effective cooperation with peers Ensure good working relationships with all local members, Role model for behaviors and company values (Leadership Model - Leading to Thrive) Competencies Logistic background Accountability Customer Focus Peer Relationships Problem Solving Drive for Results Time Management Process Management Continuous Improvement Functional and Technical Skills Business Acumen Conflict Handling Self-awareness and development Emotional Intelligence Effective Communication Change Management Approach Analytical skills Requirements Prerequisite: Min 3 years to 5 years of relevant work experience Fluent English Fluent French Strong ERP knowledge Strong Logistics skills Advantage: Previous experience as business sales assistant or Key account specialist.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Prerequisite: Min 3 years to 5 years of relevant work experience Fluent English Fluent French Strong ERP knowledge Strong Logistics skills Advantage: Previous experience as business sales assistant or Key account specialist.</p><p></p></section>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <ul><li><strong>Overall responsibility for L2 technical support</strong>: Management of critical incidents, problems, and changes.</li><li><strong>Change management</strong>: Steering change processes, validation, and monitoring their execution.</li><li><strong>Audits and recommendations</strong>: Conducting client audits and proposing best practices.</li><li><strong>Technical documentation</strong>: Writing and reviewing operational procedures (SOPs), update reports, and change summaries.</li><li><strong>Major incident management</strong>: Handling high-severity tickets, including service requests and service restoration.</li><li><strong>Client relations</strong>: Understanding client needs and conducting proof-of-concepts (POCs) or demonstrations for new solutions.</li><li><strong>Business support</strong>: Assisting internal teams based on organizational needs.</li></ul> <br> Required profile : <ul><li><p><strong><em>L2 Technical Support Engineer</em></strong><em> to strengthen its team dedicated to managing Microsoft 365 and Azure infrastructures.</em></p><br><br></li><li><p>1 to 3 years of practical experience in L2 technical support: an asset (e.g., Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Enterprise Administrator Expert).</p><br><br></li><li><strong><em>Active Directory</em></strong><em>: Management of objects and groups, GPOs.</em></li><li><strong><em>Azure</em></strong><em>: AD FS, Azure AD Connect, Azure MFA.</em></li><li><strong><em>Microsoft 365</em></strong><em>: Exchange Server, SharePoint, MS Teams.</em></li><li><strong><em>Hybrid environments</em></strong><em>: Exchange and Office 365.</em></li><li><strong><em>PowerShell</em></strong><em>: Scripting and automation.</em></li><li><strong><em>Network</em></strong><em>: Basic to intermediate knowledge.</em></li><li><strong><em>Security</em></strong><em>: Intermediate security best practices.</em></li></ul> <br><br> </div>