Git Jobs in Morocco
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<p>Capgemini Engineering, a global leader in engineering services, brings together teams of engineers, scientists, and architects to help the world's most innovative companies unlock their potential. From autonomous cars to life-saving robots, our experts in digital and software technologies go beyond the beaten path by providing unique R&D and engineering services across all business sectors. Join us for a career full of opportunities, where you can make a difference and where no two days are alike.</p><p><strong>Desired Candidate Profile</strong></p><h2>Profil recherch :</h2><p>Formation Bac+5 / Dipl me d Ing nieur ou Master en lectronique, Syst mes Embarqu s, T l communications, Informatique Industrielle ou quivalent.</p><p>Exp rience Pilotage et coordination de projets EE dans un environnement automobile international.</p><p>Gestion des activit s techniques li es aux syst mes Infotainment & Connectivity.</p><p>Coordination des contributeurs m tiers et animation des quipes projet pour garantir la convergence technique.</p><p>D finition et suivi des roadmaps projets, WBS, jalons, livrables et indicateurs de performance.</p><p>Contribution aux phases d industrialisation et de pr paration des sites de production.</p><p>Gestion des modifications de p rim tre, des risques et des d pendances projet.</p><p>Participation aux revues de validation technique et d acceptation des livrables.</p><h2>Comp tences techniques</h2><ul><li>Bonne ma trise de l environnement Electrical & Electronics (EE) automobile.</li><li>Exp rience des syst mes embarqu s Infotainment & Connectivity.</li><li>Ma trise des m thodologies de gestion de projet : roadmap, WBS, jalons, suivi des livrables et reporting.</li><li>Capacit construire et piloter des tableaux de bord et KPI de suivi des risques, d pendances et avancement.</li><li>Connaissance des processus de changement, de validation technique et d industrialisation automobile.</li><li>Excellentes capacit s de coordination transverse et de communication avec des quipes internationales.</li><li>Tr s bon niveau de communication en Fran ais et Anglais .</li><li>Leadership, sens de l organisation et autorit technique.</li></ul>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Responsible for the recruitment, training, skills development, and management of a team of engineers and technicians within the Industrialization team, reporting to the technical management of the LEAP SAESC MRO shop</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Within the framework of the company's industrial policy, the Methods & Industrialization Manager manages the industrializations in the shop of the assembly, cleaning, inspection and repair procedures of the product in compliance with safety and quality/cost/delivery objectives, and oversees the implementation, implementation and validation (FAI) of all the means to carry out maintenance work.</font></font></p>
<p>Missions:</p>
<ul>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Coordinate the industrialization pilot team and ensure the completion of deliverables for the industrialization phase (validation, amendment, capacity list, DVM, DVR)</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage a team of engineers and technicians to industrialize all the necessary means for the assembly, disassembly, cleaning, inspection or repair of parts or modules</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensuring product maintainability and repairability through concurrent engineering</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To guarantee the definition of the range and the choice of the required means</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify the necessary investments and manage their implementation</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Guarantee the FTY, current costs and cycle times</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">D define the industrialization plan applicable in the workshop, according to the processes and resources available in the workshops.</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensuring technological monitoring of maintenance methods and resources within the Safran MRO network and beyond. </font></font></li>
</ul><p><strong>Desired Candidate Profile</strong></p><ul>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">State-certified engineer with a minimum of 8 years of experience in the field.</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of mechanics (Engine: Module and component technology, - Strength of materials)</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of After-Sales Documentation and Regulatory Requirements</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of industrialization and validation processes</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in range management system tools</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Skills in managing multidisciplinary teams and leadership abilities</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Project management skills and reporting capabilities</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to standardize the procedures necessary for the assembly, cleaning, inspection or repair of parts or modules</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Meeting cost, budget and schedule targets</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to adapt to new digital environments</font></font></li>
</ul>
<h2 class="h5">Job description</h2>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <p>The consultant will be in charge of:</p><br><br><ul><li>Analyze business processes to identify automation opportunities and assess their technical feasibility using UiPath.</li><li>Design end-to-end automation solutions in collaboration with Business Analysts and business stakeholders.</li><li>Participate in workload estimation and contribute to business cases (ROI of RPA initiatives).</li><li>Ensure the migration of existing Blue Prism automations to UiPath: analysis of current workflows, redesign, and reimplementation.</li><li>Develop and configure attended and unattended robots, reusable components, and automation frameworks.</li><li>Resolve production incidents, perform root cause analysis, and implement improvements.</li><li>Develop scripts, utilities, and complementary tools to improve operational efficiency.</li><li>Produce and maintain technical documentation: solution design documents, PDD, deployment guides, support documentation.</li><li>Communicate progress, technical solutions, risks, and recommendations to stakeholders.</li><li>Collaborate with cross-functional teams throughout the automation lifecycle.</li></ul> <br> Required profile : <p>Bachelor's or Master's degree in Computer Science or a related field.</p><br><br><p>Minimum 3 years of experience in RPA development with strong UiPath expertise.</p><br><br><p>Required skills</p><br><br><p>Must have: UiPath Studio, UiPath Orchestrator, REFramework, Blue Prism to UiPath migration, Web / Desktop / Citrix / Excel / PDF / SAP / API / Mainframe automation, C# and/or VB.NET, SQL Server, Web Services, SDLC</p><br><br><p><br>Nice to have: UiPath Certified Professional (UiRPA or Automation Developer Professional), Excel / Macros, Microsoft Technology (Windows, Internet Explorer)<br> </p><br><br><br> <br><br> </div>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
</p><br><br>
<br> Job : <p><strong>1. Position Overview</strong></p><br><br><p>The Software Business Unit (SWBU) leads the development, commercialization, and management of Stellantis software products and connected services. The organization focuses on delivering innovative digital experiences, driving customer satisfaction, and generating sustainable recurring revenue across brands and markets.</p><br><br><p>The Business Unit Management Enlarged Europe and Middle East Africa (BMEE) team is responsible for driving the overall commercial performance of Stellantis Connected Services across the Enlarged Europe and Middle East & Africa regions. For each connected service, BMEE defines and executes the commercial strategy, ensures its deployment across the different regions for all targeted brands/markets, and continuously monitors sales performance to identify opportunities and draw corrective action plans when required.</p><br><br><p>Within BMEE, the Brand Account Manager Assistant (Supplier's Project Manager) supports the Brand Account Manager (STELLANTIS Project Manager) regarding:</p><br><br><ul><li>Brand Account and portfolio management</li><li>Pricing Management and commercial strategy execution</li><li>Business performance monitoring</li><li>Cross-functional coordination to ensure successful delivery of connected services objectives</li></ul><br><p><strong>2. Key Interfaces / Stakeholders</strong></p><br><br><ul><li><strong>Internal (SWBU / SWX):</strong><ul><li>Brand Account Manager</li><li>Business Management Enlarged Europe (BMEE) team</li><li>Software Product Business (SWPM) team</li><li>Operations & customer support (OP4C) team</li><li>SWX Finance team</li></ul></li><li><strong>Brands & Regions:</strong><ul><li>Brand representatives in EMEA markets</li><li>Brand marketing, sales, and connected services teams</li></ul></li></ul><br><p><strong>3. Required Qualifications & Experience</strong></p><br><br><ul><li>First professional experience (internship or initial role) in business management,</li><li>pricing, marketing, consulting, or project coordination.</li><li>Strong interest in connected services, digital products, data-driven business models and the automotive industry.</li><li>Fluency in English (written and spoken) is mandatory.</li></ul><br><br><p><strong>4. Key Competencies & Skills</strong></p><br><br><ul><li>Strong analytical skills with the ability to structure and interpret business data and KPIs.</li><li>Good understanding of commercial performance drivers and pricing principles.</li><li>Ability to work in a cross-functional and multicultural environment.</li><li>Structured, detail-oriented, and reliable, with strong follow-up capabilities.</li><li>Clear and professional communication skills, both written and oral.</li><li>Proactive mindset and willingness to learn in a fast-evolving business context.</li></ul><br><p><strong>5. Nice-to-have / Additional Assets</strong></p><br><br><ul><li><p>Exposure to the automotive, digital, or subscription-based services environment.</p><br><br></li><li><p>Initial experience with benchmarking or competitive analysis.</p><br><br></li><li>Knowledge of tools used for reporting, business performance monitoring, or data analysis</li><li>Additional European language(s) would be considered a plus.</li></ul> <br> Required profile : <p><strong>Profile Required:</strong></p><br><br><ul><li>Master's degree (Bac+5) in Marketing / Business.</li><li>Strong interest in connected services, digital products, data-driven business models, and the automotive industry.</li></ul><p><strong>Experience:</strong></p><br><br><ul><li>1 to 3 years of experience. First professional experience (internship or initial role) in business management, pricing, marketing, consulting, or project coordination.</li></ul><p><strong>Required Skills:</strong></p><br><br><ul><li>Fluency in English (written and spoken) is mandatory.</li><li>Strong analytical skills with the ability to structure and interpret business data and KPIs.</li><li>Good understanding of commercial performance drivers and pricing principles.</li><li>Ability to work in a cross-functional and multicultural environment.</li><li>Structured, detail-oriented, and reliable, with strong follow-up capabilities.</li><li>Clear and professional communication skills, both written and oral.</li><li>Proactive mindset and willingness to learn in a fast-evolving business context.</li></ul><p><strong>Nice-to-have / Additional Assets:</strong></p><br><br><ul><li>Exposure to the automotive, digital, or subscription-based services environment; initial experience with benchmarking or competitive analysis; knowledge of tools used for reporting, business performance monitoring, or data analysis; additional European language(s) would be considered a plus.</li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" >Job Description </font></font><div> <p><font dir="auto" ><font dir="auto" >As part of our business development, we are looking for a rigorous, organized Purchasing Officer with excellent negotiation skills. Reporting to the Purchasing Manager, you will be responsible for ensuring the company's supply under the best conditions of cost, quality, and delivery time.</font></font></p> <p> <strong> <em> <u><font dir="auto" ><font dir="auto" >Main missions</font></font></u> </em> </strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Identify purchasing needs in collaboration with the different departments.</font></font></li> <li><font dir="auto" ><font dir="auto" >Research, select and evaluate suppliers.</font></font></li> <li><font dir="auto" ><font dir="auto" >Launch the consultations and analyze the offers received.</font></font></li> <li><font dir="auto" ><font dir="auto" >Negotiate prices, commercial terms, delivery times and contractual terms.</font></font></li> <li><font dir="auto" ><font dir="auto" >Create and track purchase orders.</font></font></li> <li><font dir="auto" ><font dir="auto" >Monitor orders until delivery and ensure that suppliers meet their commitments.</font></font></li> <li><font dir="auto" ><font dir="auto" >To handle disputes related to orders, deliveries or product quality.</font></font></li> <li><font dir="auto" ><font dir="auto" >Update the supplier database and monitor performance.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in the implementation of framework contracts and the referencing of new suppliers.</font></font></li> <li><font dir="auto" ><font dir="auto" >Conduct market research on suppliers in order to identify new optimization opportunities.</font></font></li> <li><font dir="auto" ><font dir="auto" >Monitor purchasing performance indicators (costs, delays, quality, service rate).</font></font></li> <li><font dir="auto" ><font dir="auto" >Collaborating with the Finance, Logistics, Production and Quality teams to ensure optimal supply management.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure compliance with internal procedures and the company's purchasing policy.</font></font></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <p>Qualifications</p> <p><font dir="auto" ><font dir="auto" >Search profile</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Bac+2 Bac+3 in Purchasing, Supply Chain, Commerce or Management.</font></font></li> <li>Exp rience ; D butant</li> <li><font dir="auto" ><font dir="auto" >My proficiency with office software (Excel, Word).</font></font></li> <li><font dir="auto" ><font dir="auto" >Good analytical and prioritization skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent interpersonal skills and communication skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Rigour, autonomy, responsiveness and team spirit.</font></font></li> <li><font dir="auto" ><font dir="auto" >Fluency in French is essential; English is an asset.</font></font></li></ul></div><p></p></section>
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<br> Company culture : <p><strong>Foundever</strong> is defined by a culture strongly driven by <strong>innovation</strong>, where creativity, agility and experimentation play a central role in daily operations. This focus is closely balanced by a <strong>collaborative</strong> culture that emphasizes teamwork, trust and a supportive, people-oriented management style. A <strong>competitive</strong> dimension reinforces performance expectations and results orientation, while a more moderate <strong>organizational</strong> component provides structure and reliability. The environment is well suited to curious, committed profiles who thrive in dynamic and evolving settings.
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<br> Job : <p><u><strong>Job Description</strong></u></p><br><br><p>Foundever is hiring customer advisors for its site in Yaacoub El Mansour to handle incoming calls:</p><br><br><p>Join a new, fast-growing business for a new professional opportunity.<br>Are you interested? Apply now!</p><br><br><p>Your main tasks will be:</p><br><br><p>• Listen to and diagnose customer needs to provide them with a suitable solution.<br>• Apply defined processes and master the use of tools.<br>• Report any information that helps identify a malfunction or improve a procedure.<br>• Contribute to the smooth running of the service.</p><br><br> <br> Required profile : <p><strong><u>Profile Sought</u></strong></p><br><br><p>• Educated to Baccalaureate level or higher.</p><br><br><p>• You have an excellent level of French (both spoken and written).<br>• Good listening and service skills.<br>• You have good argumentation skills.<br>• Your temperament and interpersonal skills make it easy for you to connect with others.<br>• Commercial and interpersonal skills in customer management.<br>• Desirable knowledge of the Banking sector.<br>• Ability to manage difficult situations and clients.</p><br><br><p><u><strong>Social Benefits and Others</strong></u></p><br><br><p>• Attractive remuneration (fixed salary + uncapped bonuses).<br>• CDI contract from the first day of training.<br>• 100% paid training.<br>• Confirmed salary upon hiring.<br>• Senior salary (+ 5 years of experience).<br>• Welcome bonus subject to conditions (Attendance and Performance).<br>• IOBSP certification.<br>• Attractive social benefits (Health Insurance, Social Club, etc.).</p><br><br> <br><br> </div>
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<br> Company culture : <p><strong>Cnexia</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a <strong>collaborative dimension</strong>, promoting trust, teamwork and close managerial support. It also integrates an <strong>innovation component</strong> that encourages initiative, adaptability and experimentation. Finally, a structured <strong>organizational culture</strong> underpins the whole by ensuring process rigor, reliability and operational efficiency.
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<br> Job : <p>Join a <strong>dynamic company</strong> in the <strong>call center</strong> sector! We are looking for a creative and passionate <strong>Graphic Designer Intern</strong> to join our team in <strong>Rabat</strong>. This is a total immersion into the world of design within a fast-growing company.</p><br><br><p>Your main goal will be to actively contribute to the creation of impactful visual identities and the production of innovative communication materials that reflect the excellence of our services. You will play a key role in strengthening our brand image.</p><br><br><p>Your missions will be varied and stimulating:</p><br><br><ul><li>Design and create various graphic materials (social media visuals, web banners, presentations, etc.).</li><li>Participate in the creation of visual identities for internal and external projects.</li><li>Collaborate with marketing and communication teams to translate their needs into attractive visual concepts.</li><li>Constantly monitor graphic trends and propose innovative ideas.</li><li>Prepare files for printing or web as needed.</li></ul> <br> Required profile : <p>To be considered for this position, you have a <strong>Bac +3</strong> level of education, ideally in a field focused on <strong>Communication, Advertising, or Public Relations</strong>.</p><br><br><p>First experience of <strong>1 to 1 year</strong> in a similar role is valued, demonstrating your ease with graphic design tools and your understanding of visual communication issues.</p><br><br><p>Essential skills for success in this role include:</p><br><br><ul><li>Mastery of graphic design software such as <strong>Adobe Creative Suite (Photoshop, Illustrator, InDesign)</strong>.</li><li>A keen sense of aesthetics, composition, and typography.</li><li>A good understanding of marketing and communication principles.</li><li>Ability to work in a team and manage multiple projects simultaneously.</li><li>Autonomy, creativity, and rigor.</li><li>Excellent interpersonal skills and ability to communicate ideas.</li></ul><p>If you are ready to take on this exciting challenge and put your talent to work for an ambitious company, don't hesitate! Send your application as soon as possible via the "Send my CV to the recruiter" button.</p><br><br> <br><br> </div>
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<br> Company culture : <p><strong>Foods and Goods</strong> stands out for a culture strongly driven by <strong>competition and performance</strong>, where ambition, challenge and measurable results shape daily operations. This approach is complemented by a <strong>collaborative</strong> dimension that encourages close management, teamwork and individual accountability. More moderate <strong>organizational</strong> and <strong>innovation</strong> aspects provide structure and selective openness to new ideas. The environment is well suited to committed, results-oriented profiles who thrive in demanding settings.
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<br> Job : <p>As part of its growth, Foods & Goods is looking for its future <strong>Head of Talent Acquisition & Human Resources</strong>.</p><br><br><p>Reporting to Management, you will play a strategic role in developing the company's human capital. As a true Business Partner to managers, your mission will be to lead the Talent Acquisition strategy while supporting employee development and structuring Human Resources projects.</p><br><br><p>In a context of strong growth, you will actively contribute to attracting top talent, developing team skills, and evolving HR practices to sustainably support the company's performance.</p><br><br><p><strong>Your main responsibilities</strong><br><strong>Talent Acquisition</strong></p><br><br><ul><li>Define and lead the company's recruitment strategy.</li><li>Manage the entire recruitment process, from identifying the need to onboarding new employees.</li><li>Implement innovative sourcing strategies to identify and attract top talent.</li><li>Recruit various profiles: sales, supply chain, logistics, finance, IT, marketing, and support functions.</li><li>Advise and support managers throughout the recruitment process to ensure relevant and lasting decisions.</li><li>Monitor recruitment performance indicators and propose continuous improvement actions.</li></ul><p><strong>HR Development & Training</strong></p><br><br><ul><li>Identify training needs in collaboration with managers and lead the deployment of the skills development plan.</li><li>Support career management and contribute to talent development to promote employee growth and retention.</li><li>Participate in structuring HR processes and propose actions to support the company's growth.</li><li>Implement and monitor HR indicators to measure the impact of actions taken.</li></ul><p><strong>Company Culture & Employer Brand</strong></p><br><br><ul><li>Actively contribute to the development of the company culture and promote the values of Foods & Goods among employees.</li><li>Participate in strengthening the employer brand to increase the company's attractiveness and support talent attraction and retention efforts.</li><li>Stay informed about best HR practices and market trends to evolve recruitment and HR development methods.</li></ul> <br> <br> Required profile : <ul><li>Master's degree (Bac+5) in Human Resources, Management, or equivalent.</li><li>You have a successful experience of at least 5 to 6 years in an HR role with a strong focus on Talent Acquisition.</li><li>You have mastered various sourcing, assessment, and recruitment techniques for operational profiles, managers, and support functions.</li><li>You have ideally worked in the distribution, mass retail, or industrial sectors.</li><li>You have a good knowledge of Moroccan labor law.</li><li>You are recognized for your leadership, organizational skills, autonomy, influence, and results-orientation.</li><li>You appreciate demanding, high-growth environments where HR projects are central to the company's strategy.</li></ul> <br><br> </div>
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<b>Job Purpose</b> <br><p><span><span><span><span><span><span><span>To support the <span>Contact Center section across the entire network by handling customers’ inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers’ experience</span> ensuring productivity is in line with set measures and company’s adopted policies and procedures.</span></span></span></span></span></span></span></p><br><br><b>Key Result Responsibilities</b> <br><ul><li><span><span><span><span>Handles customers’ enquiries, requests and complaints in a positive effective manner whilst ensuring company’s branding and corporate image are reflected in a positive manner and as per approved quality standards. </span></span></span></span></li><li><span><span><span><span>Responds to customers’ incoming calls pertaining to all kinds of enquiries, requests, and complaints timely and accurately to reflect a positive image of the company. </span></span></span></span></li><li><span><span><span><span>Provides accurate information about the company’s products and services; processes travel bookings, modifications and cancellations on reservations. </span></span></span></span></li><li><span><span><span><span>Handles customers’ complaints of different nature, identifies and prioritizes problems according to complexity, and provides immediate solutions accordingly.</span></span></span></span></li><li><span><span><span><span>As needed, escalates complaints to concerned parties in Contact Center or any other division and follows up on action taken.</span></span></span></span></li><li><span><span><span><span>Promotes the company’s products and services through cross-selling such as ancillaries, holidays packages, loyalty programs, etc. ensuring monthly targets are met thus increasing the revenue and sales.</span></span></span></span></li><li><span><span><span><span>Converts lead calls to Contact Center sales agents and field sales agents as needed and follows up with customers to ensure enquiries been responded to effectively</span></span></span></span></li><li><span><span>Demonstrates thorough understanding of the Contact Center core activities & functionalities, supports the team in day-to-day operations ensuring maximum productivity, flexibility, and cooperation are achieved.</span></span></li><li><span><span>Ensures all key performance indicators for customer satisfaction are achieved, including agreed service levels, quality standards and productivity. </span></span></li><li><span><span>Demonstrates willingness and cooperation in learning new initiatives and methodologies that add value to the overall performance.</span></span></li><li><span><span>Performs any additional responsibilities as advised by the Line Manager/Supervisor.</span></span></li></ul><br>.
<br><b>Qualifications (Academic, training, languages)</b> <br><ul><li><span><span><span><span>High School/Diploma or equivalent.</span></span></span></span></li><li><span><span><span><span>Capable of using technology systems and tools such as Microsoft Office.</span></span></span></span></li><li><span><span><span><span>Good in French ,English & Arabic Languages; (Non-Arabic speakers to be considered based on Line Manager’s approval only).</span></span></span></span></li><li><span><span><span><span>No hearing or articulatory problems.</span></span></span></span></li></ul><br><b>Work Experience</b> <br><ul><li><span><span><span><span><span>No previous experience is required for this role; any experience would be treated as an advantage.</span></span></span></span></span></li><li><span><span><span>Capability of understanding market trends and channeling them leading to effective customer care solutions</span></span></span></li><li><span><span><span><span><span>Possesses effective communication skills that enable him/her utilize in building sales and marketing techniques.</span></span></span></span></span></li><li><span><span><span><span><span>Capable of understanding customers’ problems and direct them in the right channel.</span></span></span></span></span></li><li><span><span><span><span><span>Ability to work for long hours and under pressure.</span></span></span></span></span></li><li><span><span><span><span><span>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</span></span></span></span></span></li><li><span><span><span><span><span>Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</span></span></span></span></span></li></ul><br><br> </div>
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<b>Job Purpose</b> <br><p><span><span><span><span><span><span><span>To support the <span>Contact Center section across the entire network by handling customers’ inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers’ experience</span> ensuring productivity is in line with set measures and company’s adopted policies and procedures.</span></span></span></span></span></span></span></p><br><br><b>Key Result Responsibilities</b> <br><ol><li><span><span><span><span><span>Handles customers’ enquiries, requests and complaints in a positive effective manner whilst ensuring company’s branding and corporate image are reflected in a positive manner and as per approved quality standards. </span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Responds to customers’ incoming calls pertaining to all kinds of enquiries, requests, and complaints timely and accurately to reflect a positive image of the company. </span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Provides accurate information about the company’s products and services; processes travel bookings, modifications and cancellations on reservations. </span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Handles customers’ complaints of different nature, identifies and prioritizes problems according to complexity, and provides immediate solutions accordingly.</span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>As needed, escalates complaints to concerned parties in Contact Center or any other division and follows up on action taken.</span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Promotes the company’s products and services through cross-selling such as ancillaries, holidays packages, loyalty programs, etc. ensuring monthly targets are met thus increasing the revenue and sales.</span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Converts lead calls to Contact Center sales agents and field sales agents as needed and follows up with customers to ensure enquiries been responded to effectively.</span></span></span></span></span></li></ol><br><br>.
<br><ol><li><span><span><span><span><span>Demonstrates thorough understanding of the Contact Center core activities & functionalities, supports the team in day-to-day operations ensuring maximum productivity, flexibility, and cooperation are achieved.</span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Ensures all key performance indicators for customer satisfaction are achieved, including agreed service levels, quality standards and productivity. </span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Demonstrates willingness and cooperation in learning new initiatives and methodologies that add value to the overall performance.</span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Performs any additional responsibilities as advised by the Line Manager/Supervisor.</span></span></span></span></span></li></ol><br><b>Qualifications (Academic, training, languages)</b> <br><ul><li><span><span><span><span>High School/Diploma or equivalent.</span></span></span></span></li><li><span><span><span><span>Capable of using technology systems and tools such as Microsoft Office.</span></span></span></span></li><li><span><span><span><span>Good in English ,Frensh & Arabic Languages .</span></span></span></span></li><li><span><span><span><span>No hearing or articulatory problems.</span></span></span></span></li></ul><br><b>Work Experience</b> <br><ul><li><span><span><span><span><span>No previous experience is required for this role; any experience would be treated as an advantage.</span></span></span></span></span></li><li><span><span><span>Capability of understanding market trends and channeling them leading to effective customer care solutions</span></span></span></li><li><span><span><span><span><span>Possesses effective communication skills that enable him/her utilize in building sales and marketing techniques.</span></span></span></span></span></li><li><span><span><span><span><span>Capable of understanding customers’ problems and direct them in the right channel.</span></span></span></span></span></li><li><span><span><span><span><span>Ability to work for long hours and under pressure.</span></span></span></span></span></li><li><span><span><span><span><span>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</span></span></span></span></span></li><li><span><span><span><span><span>Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</span></span></span></span></span></li></ul><br><br> </div>
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Company culture : <p><strong>Meski Invest - Riva Industries</strong> demonstrates a highly balanced corporate culture, with <strong>collaboration</strong> as its leading dimension, fostering strong human relationships, teamwork and close leadership. This people-oriented culture is supported by a strong focus on <strong>structure and operational excellence</strong>, where processes, rigor and quality are key priorities. The company also values <strong>performance</strong> and achievement, while maintaining openness to <strong>innovation</strong> and new ideas. This balance creates a work environment that is both people-centered, demanding and growth-oriented.
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<br> Job : <p>Join a dynamic company in the <strong>Metallurgy / Steel industry</strong> as an <strong>HR Assistant</strong>. Based in <strong>Meknès</strong>, this position represents a unique opportunity to join a key team and actively contribute to its performance.</p><br><br><p>The main goal of this role is to provide essential administrative and organizational support to the Human Resources department. It involves ensuring the smooth day-to-day running of HR processes and participating in the continuous improvement of internal practices.</p><br><br><p>Your main tasks will include administrative management of personnel, from hiring to departure. You will be responsible for tracking employee files, preparing payroll information, and managing absences. Additionally, you will participate in organizing training, internal communication, and ensuring HR procedures are followed.</p><br><br><p>You will also be asked to:</p><br><br><ul><li>Handle telephone and in-person reception for candidates and employees.</li><li>Manage office supplies and orders related to the HR department.</li><li>Contribute to updating social dashboards.</li><li>Participate in preparing HR meetings.</li></ul> <br> <br> Required profile : <p>To be considered for this position, a <strong>Bachelor's degree (Bac +3)</strong> is required. Higher education in <strong>Executive Assistantship</strong>, <strong>General Services</strong>, or in <strong>Management, Accounting, or Finance</strong> will be particularly appreciated.</p><br><br><p>Confirmed experience of <strong>3 to 5 years</strong> in a similar role is essential. Knowledge of the industrial sector is a plus.</p><br><br><ul><li>Proficiency in office tools (Pack Office).</li><li>Excellent oral and written communication skills.</li><li>Organizational skills, rigor, and discretion.</li><li>Ability to manage multiple tasks simultaneously and meet deadlines.</li><li>Good interpersonal skills and team spirit.</li></ul><p>If you see yourself in this profile and this opportunity sparks your curiosity, don't wait any longer to apply!</p><br><br> <br><br> </div>
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Company culture : <p><strong>Kitea</strong> is characterized by a corporate culture centered on <strong>collaboration</strong>, where teamwork, trust and strong human relationships play an essential role. The company promotes close leadership that supports employee engagement, accountability and development. This collaborative foundation is strengthened by an <strong>openness to innovation</strong>, encouraging agility, creativity and adaptation to market changes. It also relies on a structured organization and a performance-oriented mindset, ensuring efficiency, reliability and a focus on results.
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<br> Job : <p>Join our team as a KGM Customer Service Reception Agent and help provide a quality customer experience in our store.</p><br><br><p>Your main tasks will be:</p><br><br><p>Handle in-person and phone reception for customers of the after-sales service.<br>Identify customer needs and direct them to the appropriate contacts.<br>Open, track, and close after-sales service files.<br>Schedule appointments with after-sales service advisors and the workshop.<br>Inform customers about the progress of repairs and interventions.<br>Follow up on customer requests and ensure deadlines are met.<br>Perform administrative tasks related to the after-sales service activities.<br>Contribute to the satisfaction and loyalty of KGM customers </p><br><br> <br> Required profile : <p>You have a minimum of a 2-year degree (Bac+2) and wish to develop your experience in customer relations and after-sales service within a dynamic environment.</p><br><br><p>You have the following qualities:</p><br><br><p>Excellent reception and customer service skills.<br>Very good appearance and interpersonal skills.<br>Good oral and written communication in French and Arabic.<br>Proficiency in office tools (Word, Excel, Outlook).<br>Organizational skills, rigor, and ability to manage priorities.<br>Team spirit and ability to handle multiple requests simultaneously.<br>Previous experience in reception, administration, or customer service is a plus.</p><br><br> <br><br> </div>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p><strong>Purpose</strong></p><br><p>Business Human Resources (BHR) serves as a trusted partner to the business, helping to shape our culture, supporting our business strategies, and delivering the talent and capabilities necessary to make a remarkable impact on AbbVie and patients around the world. The role leverages best-in-class HR practices to continuously create, deliver and support programs that establish AbbVie as an employer of choice while empowering all employees at all levels of the organization. The role partners with business leaders in an assigned function to develop and implement people strategies and tactics that support the business plans and the achievement of both short-term and long-term strategic objectives.</p><br><p><strong>Responsibilities</strong></p><br><ul><li>Serve as the primary strategic partner to the business. Assist or lead the creation and implementation of HR Strategies to meet organizational and business needs.</li><li>Coach, consult, and influence the business leaders, including senior leadership, regarding leadership development, succession planning, and talent management. Engage and Influence business leaders though strong relationship-building skills and strategic insights.</li><li>Develop and implement strategies to attract, develop and retain talent that meets current and future business needs. This includes identifying and cultivating new capabilities required for future success. Lead talent development and succession planning efforts.</li><li>Ensure the effective delivery of all HR programs and service, and be responsible for HR results in the business, including client satisfaction, HR effectiveness, and associated financial results.</li><li>Establish, build, and maintain strong relationships with key HR partners from all Centers of Excellence and Service Centers to ensure HR elements are successfully coordinated to meet business needs; include relationship management, leadership, HR roles & responsibilities, and service delivery commitments.</li><li>Provides consultation on and leads organization design and effectiveness / structure issues to ensure optimal performance.</li><li>Drive people manager development to create clarity and consistency of expectations, accountability, and enriched manager/employee experiences. Partner with people leaders to shape a culture of high employee engagement, high performance, diversity and inclusion.</li><li>Facilitate, implement, and model change. Develop and deliver effective communication strategies that align with organizational priorities and support business objectives.</li><li>Champion AbbVie Ways We Work with Business by modeling, educating, and coaching on these behaviors.</li><li>Prioritize critical projects based on business needs and available resources.</li><li>Identify trends and new approaches to business processes that should be both incremental and ahead of the curve.</li><li>Develop proposals and recommendations to resolve strategically important issues with strategic approach to problem-solving on HR issues (enterprise mindset, connecting the dots, thinking ahead).</li><li>Leads large scale, strategic projects and initiative with multi-year impact, capable of creating transformation</li></ul><br>Qualifications<br><br><p><strong>Education and Experience</strong></p><br><ul><li>Bachelor's degree</li><li>8+ years of relevant HR experience</li><li>Knowledge of regulations and standards affecting the business; strong business acumen</li><li>Excellent analytical and problem-solving skills in a complex and demanding environment</li><li>Project management or business experience</li><li>Experience in organizational development, design, and effectiveness</li><li>Experience supporting a global business and partnering with internationally-based business leaders and HR colleagues</li><li>Strategic thinking with proven experience in leading multiple programs and initiatives, with the ability to prioritize</li><li>Significant breadth of understanding of functional/ CoE HR roles and responsibilities and their impact on the business</li><li>Experience interacting with and presenting to senior management. Ability to engage employees at all levels</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of thisposting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location,and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our long-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission,incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless anduntil paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
<p>Support leaders in designing the employee strategy for their respective area of responsibility Act as HR Business Partner to assigned area of responsibility in HR related matters: Coordinate HR related topics (crisis situations e.g. economic, social, etc.) by request of respective leader Act as an interface during escalations Organize the relevant information for ASI, personnel planning (FTE, personnel costs), KPIs</p><p><strong>Desired Candidate Profile</strong></p><p>Master degree in Human Ressources. HR Industry Knowledge/ Talent Management/ Learning & Development/ Organizational Change and Culture Management</p>
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<p><span><span><strong>Technical Support Engineer MENA Region </strong></span></span></p><br><p><span><span>At Dell Technologies, world-class service doesn’t end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution and document the problem.</span></span></p><br><p><span><span>Join us as a <strong>Technical Support Engineer for the MENA region </strong>on our <strong>Enterprise Technical Support</strong> team in <strong>Casablanca </strong>to do the best work of your career and make a profound social impact.</span></span></p><br><p><span><span><strong>What you’ll achieve</strong></span></span></p><br><p><span><span>As a Technical Support Engineer, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize returns on IT investments, drive efficiencies and reduce costs.</span></span></p><br><p><span><span><strong>You will:</strong></span></span></p><br><ul><li><span><span>Resolve customer-reported issues while working closely with other multi-functional teams</span></span></li><li><span><span>Provide feedback to Engineering for improving product quality and reliability</span></span></li><li><span><span>Determine priority levels while negotiating and setting expectations with customers</span></span></li><li><span><span>Document relevant information and ensure that the customer is communicated with in a timely manner and treated with the highest degree of respect</span></span></li><li><span><span>Drive operational excellence through quality closures and proper escalation of issues</span></span></li></ul><p><span><span><strong>Take the first step towards your dream career</strong></span></span></p><br><p><span><span>Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:</span></span></p><br><p><span><span><strong>Essential Requirements</strong></span></span></p><br><ul><li><span><span>Excellent communication skills in Arabic and English</span></span></li><li><span><span>Strong problem-solving and troubleshooting skills using operational and diagnostic procedures</span></span></li><li><span>Knowledge of server and storage technologies, or the ability to quickly learn new technologies</span></li><li><span><span>Good understanding of networking fundamentals (WAN/LAN, DNS, DHCP, firewall solutions, load balancing)</span></span></li><li><span><span>Knowledge of current Server Operating Systems such as Windows and Linux</span></span></li></ul><p><span><span><strong>Desirable Requirements</strong></span></span></p><br><ul><li><span><span>Bachelor’s degree or equivalent</span></span></li></ul><p><strong>Who we are</strong></p><br><p>We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.<br>Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.</p><br><p><br>Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.</p><br><br><b>Who We Are</b><p>We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.</p><br><p>Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.<br> Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. <b>Read the full Equal Employment Opportunity Policy</b>.</p><br><p>Visit our <b><i>Culture Code</i></b> page to learn more about how we work and lead.</p><br> </div>
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<p><span><span><strong>Technical Support Engineer Spanish Market</strong></span></span></p><br><p><span><span>At Dell Technologies, world-class service doesn’t end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution and document the problem.</span></span></p><br><p><span><span>Join us as a <strong>Technical Support Engineer for the Spanish Market </strong>on our <strong>Enterprise Technical Support</strong> team in <strong>Casablanca </strong>to do the best work of your career and make a profound social impact.</span></span></p><br><p><span><span><strong>What you’ll achieve</strong></span></span></p><br><p><span><span>As a Technical Support Engineer, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize returns on IT investments, drive efficiencies and reduce costs.</span></span></p><br><p><span><span><strong>You will:</strong></span></span></p><br><ul><li><span><span>Resolve customer-reported issues while working closely with other multi-functional teams</span></span></li><li><span><span>Provide feedback to Engineering for improving product quality and reliability</span></span></li><li><span><span>Determine priority levels while negotiating and setting expectations with customers</span></span></li><li><span><span>Document relevant information and ensure that the customer is communicated with in a timely manner and treated with the highest degree of respect</span></span></li><li><span><span>Drive operational excellence through quality closures and proper escalation of issues</span></span></li></ul><p><span><span><strong>Take the first step towards your dream career</strong></span></span></p><br><p><span><span>Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:</span></span></p><br><p><span><span><strong>Essential Requirements</strong></span></span></p><br><ul><li><span><span>Excellent communication skills in Spanish and English</span></span></li><li><span><span>Strong problem-solving and troubleshooting skills using operational and diagnostic procedures</span></span></li><li><span><span>Knowledge of server and storage technologies, or the ability to quickly learn new technologies</span></span></li><li><span><span>Good understanding of networking fundamentals (WAN/LAN, DNS, DHCP, firewall solutions, load balancing)</span></span></li><li><span><span>Knowledge of current Server Operating Systems such as Windows and Linux</span></span></li></ul><p><span><span><strong>Desirable Requirements</strong></span></span></p><br><ul><li><span><span>Bachelor’s degree or equivalent</span></span></li></ul><p><strong>Who we are</strong></p><br><p>We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.<br>Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.</p><br><p><br>Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.</p><br><br><b>Who We Are</b><p>We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.</p><br><p>Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.<br> Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. <b>Read the full Equal Employment Opportunity Policy</b>.</p><br><p>Visit our <b><i>Culture Code</i></b> page to learn more about how we work and lead.</p><br> </div>
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Company culture : <p><strong>Econocom Morocco</strong> operates within a culture primarily focused on <strong>collaboration</strong>, placing people, trust and quality relationships at the core of its operations. A close management approach encourages guidance, empowerment and skills development within cohesive teams. This dynamic is reinforced by a <strong>competitive dimension</strong>, supporting ambition, performance and results orientation. It is also grounded in a structured <strong>organizational culture</strong> ensuring process rigor and reliability, while integrating an <strong>innovation component</strong> that promotes adaptability and initiative.
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<br> Job : <p>Join a leading company in the IT sector and contribute to its success as a Service Delivery Manager. Based in <strong>Technopolis Sala Al Jadida</strong>, you will play a central role in the operational excellence of our services.</p><br><br><p>As part of strengthening our teams, we are looking for a Service Delivery Manager to lead the Run activities for a strategic account. This cross-functional role ensures the coordination and performance of all operated services (Service Desk, Infrastructure, Active Directory, Security, Monitoring, and Microsoft 365), while guaranteeing customer satisfaction, adherence to service commitments, and continuous improvement.<br>Responsibilities</p><br><br><p>The main missions of the Service Delivery Manager are:</p><br><br><p><strong>Cross-functional Service Management</strong></p><br><br><ul><li>Ensure the operational management and coordination of the different service towers.</li><li>Guarantee the consistency and overall performance of operations across the entire scope.</li></ul><p><strong>Performance Monitoring</strong></p><br><br><ul><li>Manage KPIs, SLAs, and associated action plans.</li><li>Analyze trends, identify risks, and implement necessary corrective actions.</li></ul><p><strong>Operational Governance Facilitation</strong></p><br><br><ul><li>Organize and lead operational committees with the client and internal stakeholders.</li><li>Ensure consolidated reporting on performance, risks, and improvement plans.</li></ul><p><strong>Major Incident and Escalation Management</strong></p><br><br><ul><li>Coordinate the resolution of critical incidents and complex situations.</li><li>Ensure proactive and transparent communication with the client.</li></ul><p><strong>Team Coordination</strong></p><br><br><ul><li>Ensure alignment between different technical and functional teams.</li><li>Facilitate collaboration between different service areas to ensure optimal service quality.</li></ul><p><strong>Continuous Improvement</strong></p><br><br><ul><li>Identify and manage initiatives for service optimization, automation, and transformation.</li><li>Contribute to improving the user experience and process evolution.<br> </li></ul> <br> <br> Required profile : <p>With proven experience of <strong>5 to 10 years</strong> in similar roles, you have developed recognized expertise in IT service management. You know how to navigate complex, client-oriented environments.</p><br><br><p>To succeed in this position, it is essential to have excellent <strong>leadership skills</strong>, a sharp <strong>analytical capacity</strong>, and a strong customer focus. Proficiency in project management methodologies and ITIL is also a major asset. <strong>Risk management</strong> and the ability to solve complex problems will also be valuable.</p><br><br><ul><li>Proven experience in managing complex, multi-domain managed services.</li><li>Good command of ITIL processes and Service Management practices.</li><li>Experience in managing multiple service towers and critical production environments.</li><li>Excellent interpersonal skills and ability to interact with stakeholders at operational and decision-making levels.</li><li>Recognized leadership, cross-functional coordination skills, and strong results orientation.</li><li>Service-oriented, analytical mind, and ability to manage demanding environments.</li><li>Excellent communication and client relationship skills, with the ability to interact effectively with stakeholders at all levels.</li><li>Perfect command of French and English (spoken and written)<br> </li></ul><p>If you see yourself in this description and wish to take on this new challenge, do not hesitate to apply and join our dynamic teams.</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Contract Type: Regular / Permanent WHO WE ARE Present in 40 countries with 40,000 employees, SUEZ provides essential services to protect and improve quality of life in the face of growing environmental challenges. SUEZ enables its clients to provide access to water and waste services through resilient and innovative solutions. SUEZ Consulting, a SUEZ Group entity, supports the cities and regions of tomorrow, as well as industrial sites, in their energy and ecological transition. With fine expertise and an approach focused on the expectations and ecosystem of our clients: - Support in all stages of their projects: from strategy (strategic advice, technical assistance, audit) to all the stages bringing the project to life (assistance with project management, project management, studies, project management, assistance for operation, maintenance, training and planning) - Our teams work on hydraulic infrastructure, waste management & recovery, urban development, mobility, energy transition and digital territories YOUR MISSION To support our growth in Africa and the Middle East, we are looking for a: Sanitation & Drinking Water Expert - M/F Location: As part of this position, you will join the Moroccan subsidiary of Suez Consulting, C3E, based in Casablanca. Scope of intervention: You will be required to conduct studies in Morocco and internationally, particularly in Africa and the Middle East. Internationally, most projects are carried out in conjunction with international donors (AFD, WB, ADB, AfDB, EU, EIB), for whom our teams provide engineering services for essential services: drinking water, sanitation (stormwater and wastewater), and waste management in developing and emerging countries. YOUR MISSIONS: • Manage, conduct, and validate hydraulic studies (master plans, feasibility studies, diagnostics, preliminary and detailed studies, preparation of tender documents, analysis and evaluation of bids, etc.). • Design and size structural infrastructure (drinking water supply and distribution networks, combined sewer/stormwater/wastewater networks, pumping and lift stations, reservoirs, etc.). • Carry out and/or supervise advanced hydraulic modeling of drinking water and wastewater networks. • Define optimal technical choices, integrating resilient, sustainable, and economically viable solutions. • Ensure adherence to project budgets and deadlines. • Participate in the coordination and contractual management of partners (co-contractors, subcontractors, project owners, funders, or beneficiaries) to ensure successful project execution and client satisfaction. • Undertake short-term assignments in Africa and the Middle East.• Ensure critical review and technical validation of deliverables produced by the teams. • Guarantee compliance with national and international norms, regulations, and standards. • Provide technical support to project managers and engineers. • Assist project owners in technical decision-making. • Participate in strategic meetings and technical project monitoring committees. • Contribute to the continuous improvement of internal methods and tools. • Ensure knowledge transfer and the development of technical skills within the teams. • Conduct technological and regulatory monitoring in the water sector. YOUR PROFILE • Hold a Master's degree (BAC+5) in Engineering (engineering school specializing in hydraulic engineering, rural engineering, civil engineering, or equivalent). • Minimum 15 years of experience in drinking water and/or wastewater studies. Expertise in both areas is an asset. • Strong skills in network hydraulics, pumping stations, storage facilities, etc. • Proficiency in hydraulic calculation and modeling software for drinking water and wastewater, including transient regimes. • You have excellent interpersonal and listening skills. • You are autonomous, organized, and a strong team player. • You are rigorous, responsive, and possess strong analytical skills. • You have excellent written and verbal communication skills in English and French. At SUEZ Consulting, we believe that diversity is a driver of innovation and performance, shaping a sustainable environment. Recruitment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, or disability. Suez values work-life balance; this position is open to remote work. BU: International - Europe CATEGORY: Management Apply now Share Save Jobstorage facilities, etc.). • Proficiency in hydraulic calculation and modeling software in the field of drinking water and sanitation, including transient regimes. • You have excellent interpersonal and listening skills. • You are autonomous, organized, and a strong team player. • You are rigorous, responsive, and possess strong action-oriented skills. • You have excellent written and verbal communication skills in English and French. At SUEZ Consulting, we believe that diversity is a driver of innovation and performance, shaping a sustainable environment. Recruitment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, or disability. Suez values work-life balance; this position is open to remote work. BU: International - Europe CATEGORY: Management Apply now Share Save Jobstorage facilities, etc.). • Proficiency in hydraulic calculation and modeling software in the field of drinking water and sanitation, including transient regimes. • You have excellent interpersonal and listening skills. • You are autonomous, organized, and a strong team player. • You are rigorous, responsive, and possess strong action-oriented skills. • You have excellent written and verbal communication skills in English and French. At SUEZ Consulting, we believe that diversity is a driver of innovation and performance, shaping a sustainable environment. Recruitment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, or disability. Suez values work-life balance; this position is open to remote work. BU: International - Europe CATEGORY: Management Apply now Share Save Job</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Possess an engineering degree (BAC+5) in Hydraulic Engineering, Rural Engineering, Civil Engineering, or equivalent.</li><li>Minimum of 15 years of experience in drinking water and/or sanitation studies. Proficiency in both areas is a plus.</li><li>Strong skills in network hydraulics, pumping stations, storage structures, etc.</li><li>Proficiency in hydraulic calculation and modeling software for drinking water and sanitation, including transient regimes.</li><li>Possess good interpersonal skills and a good sense of listening.</li><li>Be autonomous, organized, and have a strong team spirit.</li><li>Be rigorous and responsive with good writing skills.</li><li>Excellent written and verbal communication skills in English and French.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p><strong>Attijariwafa bank</strong> operates within a predominantly <strong>collaborative culture</strong>, placing people, trust, and teamwork at the heart of its organization. The bank <strong>promotes</strong> close and supportive management, fostering accountability, development, and strong professional relationships. This human-centered approach is <strong>balanced</strong> by a strong performance-driven mindset, emphasizing ambition, continuous improvement, and customer focus. It also <strong>embraces</strong> innovation, <strong>supported</strong> by structured processes that ensure reliability, efficiency, and operational excellence.
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<br> Job : <p>As part of the development of our activity, we are looking for dynamic and motivated <strong>Customer Managers</strong>. If you meet these criteria and want to grow in a stimulating environment, then this opportunity is for you. </p><br><br><p>As a <strong>Customer Manager</strong>, your responsibilities will include:</p><br><br><p><br>• Welcoming and directing individual and professional clients.<br>• Managing the cash desk and carrying out daily banking operations (deposits, withdrawals, transfers, etc.).<br>• Ensuring, with the Senior Customer Manager or Branch Manager, treasury management (collecting or receiving funds, replenishing ATMs).<br>• Processing valuables and centralizing accounting entries.<br>• Developing a client portfolio and marketing simplified banking products.<br>• Ensuring compliance with internal procedures and current standards.</p><br><br> <br> Required profile : <p>• <strong>Bac+2/Bac+3</strong> qualification: BTS, DTS, DUT, DEUG, or Bachelor's degree with a specialization in Economics and Management, Accounting & Finance, or Commerce & Marketing.<br>• You are dynamic, independent, and a team player.</p><br><br><br><p><strong>Why join us?</strong></p><br><br><p>• Join a leading bank in the financial market, focused on people and innovation, and <strong>certified Top Employer for 4 consecutive years</strong>.<br>• Benefit from a stimulating work environment with numerous opportunities for professional development.<br>• Enjoy competitive benefits (attractive remuneration, continuous training, etc.).</p><br><br><p>Send us your CV, we look forward to discovering your profile!</p><br><br><br> <br><br> </div>
Customer Manager - Rabat Temara Network (H/F) | Rabat / Temara (Morocco)
Accounting, Finance & Banking
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p><strong>Attijariwafa bank</strong> operates within a predominantly <strong>collaborative culture</strong>, placing people, trust, and teamwork at the heart of its organization. The bank <strong>promotes</strong> close and supportive management, fostering accountability, development, and strong professional relationships. This human-centered approach is <strong>balanced</strong> by a strong performance-driven mindset, emphasizing ambition, continuous improvement, and customer focus. It also <strong>embraces</strong> innovation, <strong>supported</strong> by structured processes that ensure reliability, efficiency, and operational excellence.
</p><br><br>
<br> Job : <p>As part of our business development, we are looking for dynamic and motivated <strong>Customer Managers</strong>. If you meet these criteria and wish to evolve in a stimulating environment, then this opportunity is for you. </p><br><br><p>As a <strong>Customer Manager</strong>, your responsibilities will include:</p><br><br><p><br>• Welcoming and guiding individual and professional clients.<br>• Managing the cash desk and carrying out daily banking operations (deposits, withdrawals, transfers, etc.).<br>• Ensuring, with the Principal Customer Manager or the Branch Manager, treasury management (collecting or gathering funds, supplying ATMs).<br>• Processing valuables and centralizing accounting daily records.<br>• Developing a client portfolio and marketing simplified banking products.<br>• Ensuring compliance with internal procedures and current standards.</p><br><br> <br> Required profile : <p>• <strong>Bac+2/Bac+3</strong> level education: BTS, DTS, DUT, DEUG, or Bachelor's degree with a specialization in Economics and Management, Accounting & Finance, or Marketing & Sales.<br>• You are dynamic, autonomous, and a team player.</p><br><br><br><p><strong>Why join us?</strong></p><br><br><p>• Join a leading bank in the financial market, focused on people and innovation, and <strong>certified Top Employer for 4 consecutive years</strong>.<br>• Benefit from a stimulating work environment with many opportunities for professional development.<br>• Enjoy competitive benefits (attractive salary, continuous training, etc.).</p><br><br><p>Send us your CV, we look forward to discovering your profile!</p><br><br><br> <br><br> </div>