Heavy equipment mechanical engineer Jobs
1470 Jobs Found
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<span><br>JOB SUMMARY<br>Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 1 year experience in the housekeeping or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Housekeeping Operations and Budgets<br>• Ensures knowledge and understanding of OSHA regulations are up to date.<br>• Oversees all lost and found procedures.<br>• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.<br>• Inventories stock to ensure adequate supplies.<br>• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.<br>• Works effectively with the Engineering department on guest room maintenance needs.<br>• Understands and complies with loss prevention policies and procedures.<br>• Ensures all employees have proper supplies, equipment and uniforms.<br>• Assists in supervising an effective inspection program for all guestrooms and public space.<br>• Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.<br>• Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.<br>• Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.<br>Ensuring Exceptional Customer Service<br>• Handles guest problems and complaints seeking assistance from supervisor as necessary.<br>• Assists in the review of comment cards and guest satisfaction results with employees.<br>• Sets a positive example for guest relations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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Company culture : <p><strong>Sorec</strong> is characterized by a <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central to the organization’s way of working. The company promotes high-quality working relationships, team cohesion and a close, supportive leadership style. This collaborative foundation is complemented by a <strong>moderate innovation focus</strong>, fostering initiative and openness to new ideas. A <strong>structured organizational framework</strong> supports operational efficiency, while competitive performance plays a more limited role.
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<br> Job : <p>Attached to the Operations Department, your mission will be to manage and monitor logistics flows, stocks, and deployment operations, ensuring they are carried out within the defined deadlines and conditions.<br>As such, your main activities will be:</p><br><br><p>- Ensure the monitoring and management of NDE kits, merchandising, goodies, and incentives stocks, ensuring their availability and traceability;</p><br><br><p>- Coordinate the deployment operations of stocks to the Sales Department, while respecting deadlines and agreed locations;</p><br><br><p>- Participate in the development of specifications relating to the Purchasing Department's needs, particularly on logistical aspects;</p><br><br><p>- Ensure the monitoring of the condition of the department's assets and equipment and coordinate, in collaboration with the relevant departments, maintenance, repair, or disposal operations;</p><br><br><p>- Participate in the selection and monitoring of carriers, storage sites, and the optimization of logistics routes related to deployment operations;</p><br><br><p>- Ensure the monitoring of logistics performance dashboards and indicators, in collaboration with the Operations Department;</p><br><br><p>- Identify deviations and anomalies found in flows and stocks, identify their causes, and propose corrective actions;</p><br><br><p>- Ensure compliance with logistics procedures and internal control rules applicable to storage, transport, and deployment activities;</p><br><br><p>- Contribute to the continuous improvement of logistics processes in order to optimize costs, deadlines, and quality of service.<br> </p><br><br> <br> Required profile : <p>As a potential candidate, you are:</p><br><br><p>With a <strong>Bac+4/5 degree</strong> in <strong>Logistics, Supply Chain, Production Management, or equivalent</strong>, you have proven experience in a similar role;</p><br><br><p>- Mastery of stock and logistics flow management;</p><br><br><p>- Good knowledge of transport, storage, and distribution processes;</p><br><br><p>- Ability to develop and analyze specifications;</p><br><br><p>- Mastery of reporting and performance monitoring tools;</p><br><br><p>- Good command of logistics information systems and office tools, especially Excel;</p><br><br><p>- Project management and coordination skills;</p><br><br><p>- Analytical, synthesis, and anticipation skills;</p><br><br><p>- Good interpersonal skills and ability to work transversally;</p><br><br><p>- Responsiveness and ability to manage priorities and emergency situations;</p><br><br><p>- Sense of responsibility and results-oriented.</p><br><br> <br><br> </div>
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Company culture : <p><strong>BTechnologie</strong> is characterized by a corporate culture primarily driven by <strong>organization</strong>, where rigor, reliability and operational efficiency are key drivers of performance. This structured environment is strengthened by a strong <strong>collaborative</strong> dimension, promoting team spirit, quality relationships and supportive leadership. The company also embraces a culture of <strong>performance and challenge</strong>, with a clear focus on results and excellence. Complementing these strengths, an <strong>innovative</strong> mindset brings openness to change and continuous improvement.
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<br> Job : <p><u><strong>MISSION:</strong></u></p><br><br><p><br><strong>Mission context:</strong></p><br><br><p><br>Within the Fiber Network Deployment department of DED, you will be in charge of managing the NOK MIGRATION project for FTTA-delivered radio sites.<br>In case of problems migrating traffic from the radio site to the provided fiber, the Regional entity will send us the investigation and remediation to perform. Single entry point for BSS operations referents from the 6 regions for resolving Level 1 tickets in case of discontinuity on the FTTA network, management of 6 MMOs for FO audit and repair, ticket monitoring and escalation to Level 2 - DOR for complex outages, management of network anomaly identification requests from the FTTO team - network identification.<br>You will challenge the MMOs to ensure the expected reactivity and will be responsible for deadlines, investigation, cost control, and associated governance (Project Committees, Reporting, alert escalations, etc.). You will also be responsible for improving the existing process and will liaise with the initial deployment project managers to push investigations when needed and to improve upstream deployments.<br> </p><br><br><p><u><strong>ACTIVITIES:</strong></u></p><br><br><p><br><u>Activities performed:</u></p><br><br><p><br>• Manage NOK migrations reported by the regions.<br>• Analyze migration failures and build a PTF (Technical Project File) and prioritize treatment.<br>• Interface with DOR (Data Operation Room).<br>• Manage and Challenge MMOs to meet deadlines (<30 working days)<br>• Build the dedicated financial line<br>• Budget monitoring / Billing management (PVR - Progress Value Reporting)<br>• Continuous Improvement<br>• Production of a monthly report with performance indicators.</p><br><br><br><p><u><strong>TECHNICAL AND/OR PROFESSIONAL SKILLS:</strong></u></p><br><br><p><br><u>Primary technical skills:</u></p><br><br><br><ul><li>Deployment project management</li><li>GIS (e.g.: QGIS, NETDESIGNER)</li><li>Fiber Optic Infrastructure (architecture, passive equipment)</li><li>Secondary technical skills</li><li>Bouygues Telecom Tools (OSMOSE, OBYONE, GEDI, RESNOW)</li><li>Knowledge of civil engineering work procedures</li><li>Financial management</li></ul><p><br><u>Professional skills:</u></p><br><br><br><ul><li>Writing letters and emails in French</li><li>Knowledge of the French administrative environment (orders, PMV - Project Milestone Validation, agreements)</li><li>Knowledge of site safety (regulations, prevention plan)</li><li>BEHAVIORAL SKILLS (SOFT SKILLS)</li><li>Oral communication and interpersonal skills</li><li>Autonomy</li><li>Positive attitude</li></ul> <br> Required profile : <p>Ideal profile:</p><br><br><br><ul><li>Master's degree (Bac+5) in Telecommunications, Networks, or Telecommunications Engineering.</li><li>Experience in deployment project management, ideally in Fiber Optic infrastructure.</li><li>Good command of GIS (QGIS, NETDESIGNER) and knowledge of Fiber Optic architecture and passive equipment.</li><li>Proficiency in Bouygues Telecom tools: OSMOSE, OBYONE, GEDI, RESNOW.</li><li>Knowledge of procedures related to civil engineering work and site safety.</li><li>Skills in financial management and project monitoring.</li><li>Good command of written and spoken French.</li><li>Knowledge of the French administrative environment: orders, PMV, agreements.</li><li>Autonomous, rigorous, organized profile with good interpersonal skills.</li><li>Team spirit, positive attitude, and ability to manage priorities.</li></ul> <br><br> </div>
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<span></span><p><strong>Location:</strong> Casablanca, Morocco</p><br>
<p><strong>Job Type:</strong> Full-time</p><br>
<p><strong>Hashtag:</strong> #LI-MM1</p><br> <p><strong>About Us</strong></p><br>
<p>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission.</p><br> <p>As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 9 R&D centers across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients. </p><br> <p><strong>Description:</strong></p><br> <p>We are looking for a talented <strong>QA Officer </strong>to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p><br> <p>If you want to be part of a team that cares about impact, this is the place for you.</p><br> <p><strong>Key Responsibilities:</strong></p><br> <ul>
<li>Conduct daily QA walkthroughs in the injectable manufacturing and packaging areas.</li>
<li>Verify compliance with GMP, good documentation practices, and real-time data recording.</li>
<li>Check the condition of production areas, equipment, materials, and environmental conditions.</li>
<li>Monitor personnel hygiene and ensure that line clearance activities are properly completed.</li>
<li>Prepare QA walkthrough reports and follow up on the implementation and effectiveness of corrective actions.</li>
<li>Perform acceptance tests at the different manufacturing stages and accurately record the results.</li>
<li>Participate in in-process controls, reinforced inspections, and finished-product sampling.</li>
<li>Conduct investigations related to deviations within the Injectables Department.</li>
</ul>
<p><strong>Qualifications:</strong></p><br>
<p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><br> <ul>
<li>Technical or scientific educational background.</li>
<li>Good knowledge of Quality Assurance activities and requirements.</li>
<li>Good understanding of GMP and applicable regulatory requirements.</li>
<li>Strong communication and awareness-building skills.</li>
<li>Good command of French and English.</li>
<li>Strong attention to detail, analytical skills, and a quality-focused mindset.</li>
</ul>
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<h2 class="h5">Job description</h2>
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<span></span><p><strong>Location:</strong> Casablanca, Morocco</p><br>
<p><strong>Job Type:</strong> Full-time</p><br>
<p><strong>Hashtag:</strong> #LI-MM1</p><br> <p><strong>About Us </strong></p><br>
<p>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission.</p><br> <p>As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 9 R&D centers across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients. </p><br> <p><strong>Description:</strong></p><br> <p>We are looking for a talented <strong>QA Officer </strong>to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p><br> <p>If you want to be part of a team that cares about impact, this is the place for you.</p><br> <p><strong>Key Responsibilities:</strong></p><br> <ul>
<li>Conduct daily QA walkthroughs in the injectable manufacturing and packaging areas.</li>
<li>Verify compliance with GMP, good documentation practices, and real-time data recording.</li>
<li>Check the condition of production areas, equipment, materials, and environmental conditions.</li>
<li>Monitor personnel hygiene and ensure that line clearance activities are properly completed.</li>
<li>Prepare QA walkthrough reports and follow up on the implementation and effectiveness of corrective actions.</li>
<li>Perform acceptance tests at the different manufacturing stages and accurately record the results.</li>
<li>Participate in in-process controls, reinforced inspections, and finished-product sampling.</li>
<li>Conduct investigations related to deviations within the Injectables Department.</li>
</ul>
<p><strong>Qualifications:</strong></p><br>
<p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><br> <ul>
<li>Technical or scientific educational background.</li>
<li>Good knowledge of Quality Assurance activities and requirements.</li>
<li>Good understanding of GMP and applicable regulatory requirements.</li>
<li>Strong communication and awareness-building skills.</li>
<li>Good command of French and English.</li>
<li>Strong attention to detail, analytical skills, and a quality-focused mindset.</li>
</ul>
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<h2 class="h5">Job description</h2>
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<span></span><p><strong>Location:</strong> Casablanca, Morocco</p><br>
<p><strong>Job Type:</strong> Full-time</p><br>
<p><strong>Hashtag:</strong> #LI-MM1</p><br> <p><strong>About Us </strong></p><br>
<p>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission.</p><br> <p>As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 9 R&D centers across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients. </p><br> <p><strong>Description:</strong></p><br> <p>We are looking for a talented <strong>QA Officer </strong>to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p><br> <p>If you want to be part of a team that cares about impact, this is the place for you.</p><br> <p><strong>Key Responsibilities:</strong></p><br> <ul>
<li>Conduct daily QA walkthroughs in the injectable manufacturing and packaging areas.</li>
<li>Verify compliance with GMP, good documentation practices, and real-time data recording.</li>
<li>Check the condition of production areas, equipment, materials, and environmental conditions.</li>
<li>Monitor personnel hygiene and ensure that line clearance activities are properly completed.</li>
<li>Prepare QA walkthrough reports and follow up on the implementation and effectiveness of corrective actions.</li>
<li>Perform acceptance tests at the different manufacturing stages and accurately record the results.</li>
<li>Participate in in-process controls, reinforced inspections, and finished-product sampling.</li>
<li>Conduct investigations related to deviations within the Injectables Department.</li>
</ul>
<p><strong>Qualifications:</strong></p><br>
<p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><br> <ul>
<li>Technical or scientific educational background.</li>
<li>Good knowledge of Quality Assurance activities and requirements.</li>
<li>Good understanding of GMP and applicable regulatory requirements.</li>
<li>Strong communication and awareness-building skills.</li>
<li>Good command of French and English.</li>
<li>Strong attention to detail, analytical skills, and a quality-focused mindset.</li>
</ul>
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<h2 class="h5">Job description</h2>
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Job : <p>The main goal of this position is to provide essential support to the HR and administrative teams, ensuring smooth processes and contributing to an optimal work environment. You will participate in the daily management of administrative and human resources aspects, guaranteeing the efficiency and compliance of procedures.</p><br><br><p>Your main tasks will be:</p><br><br><p><strong>• Finance and administrative support:</strong></p><br><br><p>o Invoicing management<br> o Preparation of tax declarations in coordination with external partners (agencies, accounting firms, etc…)<br> o Management of office equipment purchases, maintenance, and replacement.</p><br><br><p>•<strong> Regional administrative coordination:</strong></p><br><br><p> o Drafting and sending various requests and letters to external partners (banks, local authorities, etc.).<br> o Monthly update of organizational charts and welcome guides.<br> o Drafting of certificates, contracts, and internal information notes.<br> o Collection, archiving, and updating of supplier information.</p><br><br><p><strong>• Recruitment and onboarding of new employees:</strong></p><br><br><p> o Assistance to the HR and Administration Manager in the recruitment process, including posting job offers, selecting and screening applications, organizing interviews in the three countries, and communicating feedback to candidates.<br> o Preparation of memos for new hires and preparing their onboarding.</p><br><br><p>• <strong>Logistics and travel management:</strong></p><br><br><p> o Preparation of invitation letters for visitors and teams.<br> o Coordinate travel administration, including hotel transfers and restaurant reservations.<br> o Manage company car logistics, including repairs and technical checks.<br> o Provide support in organizing workshops, team-building activities, events, etc.</p><br><br> <br> <br> Required profile : <p>Your academic background includes a degree of <strong>Master's degree (Bac +5) or higher</strong>. A specialization in <strong>Management, Accounting, Finance</strong> or in <strong>Human Resources, Personnel, Training</strong> would be a major asset.</p><br><br><p>Professional experience of <strong>3 to 5 years</strong> is required. This period has allowed you to develop a thorough understanding of administrative issues and HR practices.</p><br><br><p>To excel in this role, you have excellent organizational skills and great attention to detail. Your ability to manage multiple tasks simultaneously and meet deadlines is essential. Good command of office software (Office Suite) is indispensable. Strong adaptability and excellent communication skills in English and French are therefore essential. Finally, good interpersonal skills and a sense of internal customer service are crucial for effective interaction with employees.</p><br><br><ul><li>Sense of organization, reliability, and attention to detail.</li><li>Ability to manage priorities.</li><li>Excellent analytical and problem-solving skills</li><li>Proficiency in Office Suite.</li><li>Excellent interpersonal skills and team spirit.</li></ul><p>If you see yourself in this description and wish to give a new boost to your career, apply now!</p><br><br> <br><br> </div>
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<span><br>POSITION SUMMARY<br>Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations. Offer guests amenities such as water, juice, or heated neck pillows. Answer questions about general property information and amenities. Escort guests to and from treatment rooms. Check computer for updates and changes to schedule regularly throughout the day. Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas. Dispose of trash and dirty linens in the proper area. Secure supplies and equipment at the end of each shift. Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations. Offer guests amenities such as water, juice, or heated neck pillows. Answer questions about general property information and amenities. Escort guests to and from treatment rooms. Check computer for updates and changes to schedule regularly throughout the day. Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas. Dispose of trash and dirty linens in the proper area. Secure supplies and equipment at the end of each shift. Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<p>APM Terminals</p><br><br><br><br><br><br><br><br><br><br><p><span>At APM Terminals, a global leader in port and terminal operations, we enable global trade and drive sustainable growth. What drives us forward is a mindset of always improving — observing how work happens, identifying what creates value, and removing what gets in the way. We constantly look for smarter, simpler, and safer ways of operating. If you thrive in environments where people value learning and are committed to continuously improve daily operations, join us and be apart of our journey.</span></p><br><br><br><p><b><span>What We Can Offer:</span></b></p><br><br><p><span>At APMT Terminals, we foster a dynamic learning and training culture that empowers our employees to excel. Our commitment to improvement is driven by Lean principles, ensuring that every team member has the opportunity to develop their skills and advance their careers. Experience a diverse, multinational workplace where your operational insights directly influence how we work.</span></p><br><br><ul><li><span>Exposure to cross-functional operations and stakeholder coordination in a global terminal environment</span></li><li><span>Opportunities to develop administrative, procurement, and coordination capabilities through hands-on experience</span></li><li><span>Collaborative working environment with regular interaction across departments and external partners</span></li><li><span>Involvement in organizing events and activities that contribute to employee engagement and workplace culture</span></li></ul><p><b><span>Key Responsibilities:</span></b></p><br><br><ul><li><span>Coordinate and manage terminal visits, including agendas, logistics, safety access, and stakeholder alignment</span></li><li><span>Act as the primary point of contact for visitors, ensuring a professional and seamless experience</span></li><li><span>Arrange business travel, including flights, accommodation, itineraries, and related logistics in line with company policies</span></li><li><span>Support procurement processes by creating Purchase Requisitions and following up on Purchase Orders and invoices</span></li><li><span>Organize and support internal events, meetings, workshops, and employee engagement activities</span></li><li><span>Coordinate with external suppliers and vendors to ensure quality service delivery for catering, equipment, and services</span></li><li><span>Provide administrative support including meeting coordination, report preparation, maintaining records, and managing documentation</span></li></ul><p><b><span>What We Are Looking For:<br>Continuous improvement mindset:</span></b><span>we are looking for someone who brings a thoughtful improvement mindset</span><span><span>curious about how work gets done and motivated to make meaningful, sustainable improvements over time.</span></span></p><br><br><ul><li><span>Minimum Bachelor's degree in Business Administration, Management,or a related field</span></li><li><span>2–5 years of experience in administrative support, executive assistance, stakeholder coordination, or office management</span></li><li><span>Strong organizational and planning skills with the ability to manage multiple priorities effectively</span></li><li><span>Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and familiarity with ERP systems</span></li><li><span>Fluency in English and French is required; Arabic is an asset</span></li></ul><br><p>#LI-POST</p><br><br><br><p><span><span>Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.</span></span></p><br><br><br><p><span><span><span>We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing </span><span><span><span><span><span><span><span><span><span><span><span>accommodationrequests@maersk.com</span></span></span></span></span></span></span></span></span></span></span><span>. </span></span></span></p><br><br><br><br><br><br> </div>
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<b>Job Purpose</b> <br><p><span>Efficiently promotes and executes the day-to-day Air Arabia sales and customer services of the corresponding sales shop to achieve set targets and objectives. Properly handles/directs customers’ inquiries and complaints in the right channel to enhance the customers’ experience and ensure their satisfaction. </span></p><br><br><b>Key Result Responsibilities</b> <br><ul><li><span>Works on promoting Air Arabia sales and customer activities as per guidance of Supervisor/Manager and in line with the policies and procedures, these activities include but not limited to tickets, packages, holidays, visas, insurance, car rental, etc. </span></li><li><span>Processes reservations, travel bookings, and modifications on bookings for walk-in/calling customers and agents, issues tickets and finalizes all necessary travel arrangements thru the system.</span></li><li><span>Implements cross-selling techniques identified by the company to promote its products and services and to achieve the individual target set for him/her.</span></li><li><span>Follows up on all updates and new products or systems introduced by the company to maintain solid and proper knowledge of the company’s services and products.</span></li><li><span>Contributes to maximizing sales and profitability by selling ancillaries, insurance, holiday packages, visas, and air rewards. Educates customers on all new promotions, campaigns, special offers, and refers them to specialized personnel when needed.</span></li><li><span>Establishes contact with current and potential customers to recover/enhance sales and build trust and credibility at customers’ level. Participates in outdoor promotions and sales blitz to promote the company's products and corporate image.</span></li></ul><br>.
<br><ul><li><span>Responds to all customers’ inquiries and handles/directs their complaints raised by visits, calls, emails, etc. immediately and effectively ensuring a positive image of Air Arabia is always reflected.</span></li><li><span>Handles all customers in a friendly welcoming attitude and refrains from any attitude that might lead to customer dissatisfaction.</span></li><li><span>Communicates with airport team and visa check team to coordinate check-in procedures and formalities with assigned parties whenever required. </span></li><li><span>Notifies customers with any changes or modifications on the flights such as delay, cancellations, others, etc.</span></li><li><span>Processes /monitors visa applications and cancellations thru the proper channel in line with the Air Arabia general policies and procedures. </span></li><li><span>Maintains the company’s property such as publications, brochures, equipment, office, waiting area, etc. in a good condition keeping in mind the Air Arabia corporate image.</span></li></ul><br><b>Qualifications (Academic, training, languages)</b> <br><ul><li><span>Bachelor degree in Tourism/Management or equivalent.</span></li><li><span>Additional qualification in Aviation/IATA/Tourism is a plus.</span></li><li><span>Proficient in Microsoft Office: Word, Excel, Power Point.</span></li><li><span>Good in English and French Languages (Arabic where necessary).</span></li><li><span>Acceptable knowledge in Airline/Travel products and services.</span></li><li><span>Capable of understanding customers’ problems and directing them in the right channel.</span></li><li><span>Effective communication skills to utilize in building sales and marketing techniques.</span></li><li><span>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</span></li><li><span>Capable of recommending alternate solutions to customers’ problems.</span></li><li><span>Effective persuasive, negotiation, and problem solving skills.</span></li><li><span>Ability to work for long hours and under pressure.</span></li><li><span>Employs interpersonal relations to support company’s objectives.</span></li></ul><br><b>Work Experience</b> <br><ul><li><span>1-2 years of experience in a customer service industry, preferably in Travel/Airline or tourism.</span></li><li><span>Fresh graduates may be considered for this role given they demonstrate the required competencies.</span></li></ul><br><br> </div>
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<span><br>JOB SUMMARY<br>Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 1 year experience in the housekeeping or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Housekeeping Operations and Budgets<br>• Ensures knowledge and understanding of OSHA regulations are up to date.<br>• Oversees all lost and found procedures.<br>• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.<br>• Inventories stock to ensure adequate supplies.<br>• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.<br>• Works effectively with the Engineering department on guest room maintenance needs.<br>• Understands and complies with loss prevention policies and procedures.<br>• Ensures all employees have proper supplies, equipment and uniforms.<br>• Assists in supervising an effective inspection program for all guestrooms and public space.<br>• Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.<br>• Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.<br>• Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.<br>Ensuring Exceptional Customer Service<br>• Handles guest problems and complaints seeking assistance from supervisor as necessary.<br>• Assists in the review of comment cards and guest satisfaction results with employees.<br>• Sets a positive example for guest relations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p><b><span>About the role: </span></b></p><br><br><br><p><span><span>The </span><span>Host(</span><span>ess</span><span>)</span><span> is </span><span>the</span><span> first </span><span>interaction for guests in our </span><span>Restaurants, and</span><span> is the designer of memorable</span><span> experiences.</span><span> This role </span><span>is</span><span> dedicated to providing</span><span> exceptional quality and service to our guests.</span></span><span><span>This role is part of the </span><span>Mint Outlet</span><span>, reporting into </span><span>the </span><span>Outlets operations manager</span><span>.</span></span></p><br><br><br><p><b><span>What you will do:</span></b></p><br><br><ul><li><p><span><span>Welcome </span><span>guests and </span><span>provide exceptional service</span><span> during their </span><span>dining experience in collaboration </span><span>with a team of </span><span>servers</span></span></p><br><br></li><li><p><span><span>Manage the host stand, review the reservation </span><span>book</span><span> and make recommendations as to the setup of the table </span><span>sections</span></span></p><br><br></li><li><p><span><span>Ensure</span><span> cleanliness of each section of the dining room</span><span>s </span><span>and make necessary improvements as well as check each table prior to opening to ensure its proper </span><span>set</span></span></p><br><br></li><li><p><span><span>Develop a complete working knowledge of the menus, menu ingredients and </span><span>restaurant </span><span>information</span></span></p><br><br></li></ul><br><br><p><b><span>What you bring:</span></b></p><br><br><ul><li><p><span><span>One to two years’ </span><span>previous</span><span> experience in Food & Beverage outlet; </span><span>p</span><span>revious</span><span> employment experience within a luxury Hotels is considered an </span><span>asset</span></span></p><br><br></li><li><p><span><span>Ability to </span><span>operate</span><span> computer equipment and other food & beverage computer </span><span>systems</span></span></p><br><br></li><li><p><span><span>Strong communication</span><span> skills </span></span></p><br><br></li></ul><br><p> <br><b>What we offer: </b></p><br><br><p><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Complimentary Accommodation at other Four Seasons Hotels and Resort<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals</p><br><br><br><br><br><br><br><br> </div>
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<p> <strong>JOB SUMMARY</strong> </p>
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<p>Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p>
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<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> High school diploma or GED; 2 years experience in the housekeeping or related professional area.</p>
<p>OR</p>
<p> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Managing Housekeeping Operations and Budgets</strong> </p>
<p> Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.</p>
<p> Inspects guestrooms on a daily basis.</p>
<p> Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.</p>
<p> Inventories stock to verify adequate supplies.</p>
<p> Supports and supervises an effective inspection program for all guestrooms and public space.</p>
<p> Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.</p>
<p> Verifies all employees have proper supplies, equipment and uniforms.</p>
<p> Communicates areas that need attention to staff and follows up to verify understanding.</p>
<p> Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.</p>
<p> Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.</p>
<p> </p>
<p> <strong>Conducting Human Resources Activities</strong> </p>
<p> Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.</p>
<p> Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.</p>
<p> Schedules employees to business demands and for tracks employee time and attendance.</p>
<p> Verifies employees understand expectations and parameters.</p>
<p> Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.</p>
<p> Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.</p>
<p> Observes service behaviors of employees and provides feedback to individuals.</p>
<p> Verifies employee recognition is taking place on all shifts.</p>
<p> Participates in an on-going employee recognition program.</p>
<p> Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns.</p>
<p> Participates in employee progressive discipline procedures.</p>
<p> Celebrates successes and publicly recognizes the contributions of team members.</p>
<p> </p>
<p> <strong>Ensuring Exceptional Customer Service</strong> </p>
<p> Sets a positive example for guest relations.</p>
<p> Understands the brand's service culture.</p>
<p> Participates in the development and implementation of corrective action plans to improve guest satisfaction.</p>
<p> Empowers employees to provide excellent customer service.</p>
<p> Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</p>
<p> Responds to and handles guest problems and complaints.</p>
<p> Strives to improve service performance.</p>
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<p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p>
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Job : <p>As a Quality Manager, you will play a central, cross-functional, and structuring role in maintaining, deploying, and continuously improving our QSE management system, ensuring its compliance with applicable standards and its alignment with the company's strategic directions.</p><br><br><p><strong>Your main mission</strong></p><br><br><p>Ensure the quality of processes and products, preserve the safety of employees and stakeholders, control environmental impacts, and ensure the effectiveness of the laboratory management system.</p><br><br><p><strong>Your main responsibilities</strong></p><br><br><ul><li><strong>QSE System Management & Regulatory Compliance</strong><ul><li>Advise management in the development, definition, and evolution of the Quality, Safety, and Environment policy.</li><li>Lead the QSE Management System in accordance with the requirements of applicable standards (ISO 9001, ISO 14001, ISO 45001, ISO/IEC 17025, and other relevant standards).</li><li>Ensure monitoring of normative, regulatory, and legislative requirements related to the company's activities.</li><li>Identify gaps against applicable requirements and propose necessary actions to ensure compliance.</li><li>Define QSE objectives, contribute to the development of associated action plans, and monitor their deployment.</li><li>Provide QSE reporting to management and contribute to strategic decision-making.</li></ul></li><li><strong>Performance Evaluation and Continuous Improvement</strong><ul><li>Evaluate the effectiveness of the management system by monitoring performance indicators, stakeholder satisfaction, product conformity, personnel safety, and environmental impact control.</li><li>Identify improvement opportunities and lead actions aimed at strengthening process performance.</li><li>Participate in continuous improvement projects and organizational and industrial optimization initiatives.</li><li>Contribute to the reduction of costs related to non-quality and the improvement of overall performance.</li></ul></li><li><strong>Audits, Risks, and Corrective Actions</strong><ul><li>Coordinate the QSE internal audit program and oversee external audits (client, certification, accreditation).</li><li>Lead the analysis of causes for accidents, incidents, non-conformities, QSE malfunctions, and customer complaints.</li><li>Define and monitor corrective and preventive actions until their closure and effectiveness verification.</li><li>Conduct internal controls and propose necessary measures to maintain system compliance.</li></ul></li><li><strong>Laboratory Quality & ISO/IEC 17025 Requirements</strong><ul><li>Ensure the implementation, updating, and improvement of the laboratory management system.</li><li>Ensure the effectiveness of laboratory activities and compliance with impartiality, confidentiality, and competence requirements.</li><li>Raise laboratory staff awareness of professional integrity, impartiality, and confidentiality rules.</li><li>Identify gaps related to laboratory activities and implement actions to prevent their recurrence.</li><li>Oversee monitoring and measuring equipment (calibrations, verifications, maintenance).</li></ul></li><li><strong>Product, Process, and Customer Relationship Quality</strong><ul><li>Define monitoring plans including control ranges, measurement methods, applicable documents, and data to be collected.</li><li>Monitor the conformity of industrial products and processes.</li><li>Manage customer complaints, coordinate associated investigations, and ensure impartiality in reviewing and approving responses.</li><li>Participate in the technical study of tenders and the integration of customer requirements into internal processes.</li></ul></li><li><strong>Safety, Environment, and Risk Prevention</strong><ul><li>Ensure that health, safety at work, and environmental requirements are considered in the company's activities.</li><li>Participate in and monitor the Safety and Hygiene Committee (CSH).</li><li>Supervise waste management from collection to treatment, disposal, or recycling.</li><li>Monitor regulatory controls and ensure compliance with applicable obligations.</li></ul></li><li><strong>Animation, Communication, and Skills Development</strong><ul><li>Lead awareness and communication actions related to quality, safety, and environment.</li><li>Train and support employees on occupational health and safety risks, environmental impacts, and management system requirements.</li><li>Participate in identifying training needs and contribute to the development of internal skills.</li><li>Promote team buy-in to quality, safety, environment, and continuous improvement initiatives.</li></ul></li></ul> <br> <br> Required profile : <p><strong>Education</strong></p><br><br><ul><li>Hold an engineering degree or a Master's degree in Industrial Systems Management, Quality and Organizations Management, or equivalent.</li></ul><p><strong>Experience</strong></p><br><br><ul><li>Proven experience in leading and implementing integrated management systems (IMS).</li><li>Experience in an industrial environment is a plus.</li></ul><p><strong>Technical skills</strong></p><br><br><ul><li>Proficiency in ISO standards (9001, 14001, 45001).</li><li>Skills in process mapping, writing procedures, and document management.</li><li>Mastery of audit techniques, risk analysis, and problem-solving.</li><li>Professional English is desired.</li></ul><p><strong>Personal qualities</strong></p><br><br><ul><li>Rigorous, methodical, with a strong analytical mind and a great sense of organization.</li><li>Team spirit, interpersonal skills, and strong communication abilities to collaborate effectively with teams.</li><li>Results-oriented and strong customer satisfaction focus.</li><li>Sense of pedagogy, diplomacy, and a strong appetite for innovation and continuous improvement.</li></ul> <br><br> </div>
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Company culture : <p><strong>Air Arabia</strong> is defined by a deeply <strong>human and collaborative</strong> culture, where trust, teamwork, and mutual support guide everyday operations.<br>
Managers maintain a close, supportive presence, ensuring a stable and empowering work environment for all employees.<br>
This people-centric mindset is reinforced by strong <strong>structure and process discipline</strong>, essential for quality, reliability, and safety in aviation.<br>
<strong>Performance</strong>, ambition, and a healthy competitive spirit contribute to the company’s drive, while <strong>innovation</strong> supports continuous improvement in a fast-evolving industry.
</p><br><br>
<br> Job : <p><strong>Job Purpose</strong></p><br><br><p>Efficiently promotes and executes the day-to-day Air Arabia sales and customer services of the corresponding sales shop to achieve set targets and objectives. Properly handles/directs customers' inquiries and complaints in the right channel to enhance the customers' experience and ensure their satisfaction.</p><br><br><p><strong>Key Result Responsibilities</strong></p><br><br><ul><li>Works on promoting Air Arabia sales and customer activities as per guidance of Supervisor/Manager and in line with the policies and procedures, these activities include but not limited to tickets, packages, holidays, visas, insurance, car rental, etc.</li><li>Processes reservations, travel bookings, and modifications on bookings for walk-in/calling customers and agents, issues tickets and finalizes all necessary travel arrangements thru the system.</li><li>Implements cross-selling techniques identified by the company to promote its products and services and to achieve the individual target set for him/her.</li><li>Follows up on all updates and new products or systems introduced by the company to maintain solid and proper knowledge of the company's services and products.</li><li>Contributes to maximizing sales and profitability by selling ancillaries, insurance, holiday packages, visas, and air rewards. Educates customers on all new promotions, campaigns, special offers, and refers them to specialized personnel when needed.</li><li>Establishes contact with current and potential customers to recover/enhance sales and build trust and credibility at customers' level. Participates in outdoor promotions and sales blitz to promote the company's products and corporate image.</li><li>Responds to all customers' inquiries and handles/directs their complaints raised by visits, calls, emails, etc. immediately and effectively ensuring a positive image of Air Arabia is always reflected.</li><li>Handles all customers in a friendly welcoming attitude and refrains from any attitude that might lead to customer dissatisfaction.</li><li>Communicates with airport team and visa check team to coordinate check-in procedures and formalities with assigned parties whenever required.</li><li>Notifies customers with any changes or modifications on the flights such as delay, cancellations, others, etc.</li><li>Processes /monitors visa applications and cancellations thru the proper channel in line with the Air Arabia general policies and procedures.</li><li>Maintains the company's property such as publications, brochures, equipment, office, waiting area, etc. in a good condition keeping in mind the Air Arabia corporate image. </li></ul> <br> <br> Required profile : <p><strong>Qualifications (Academic, training, languages)</strong></p><br><br><ul><li>Bachelor degree in Tourism/Management or equivalent.</li><li>Additional qualification in Aviation/IATA/Tourism is a plus.</li><li>Proficient in Microsoft Office: Word, Excel, Power Point.</li><li>Good in English and French Languages (Arabic where necessary).</li><li>Acceptable knowledge in Airline/Travel products and services.</li><li>Capable of understanding customers' problems and directing them in the right channel.</li><li>Effective communication skills to utilize in building sales and marketing techniques.</li><li>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</li><li>Capable of recommending alternate solutions to customers' problems.</li><li>Effective persuasive, negotiation, and problem solving skills.</li><li>Ability to work for long hours and under pressure.</li><li>Employs interpersonal relations to support company's objectives.</li></ul><p><strong>Work Experience</strong></p><br><br><ul><li>1-2 years of experience in a customer service industry, preferably in Travel/Airline or tourism.</li><li>Fresh graduates may be considered for this role given they demonstrate the required competencies.</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway).<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: No high school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco s largest and liveliest city, the sweeping views you ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.</p>
<p>The Pool & Restaurant Hostess at the Four Seasons Hotel are the first and last point of contact with the guest upon entering/exiting the restaurant. They are the first and last impression the guest will have of the outlet and because of that, are an integral part of guest satisfaction. Candidates must have a firm knowledge of the local and international market and effective communication skills in both speaking and writing Arabic, French and English is require</p>
<ul>
<li>Set up host/hostess stand and/or the working station</li>
<li>Review guest reservation book, and make recommendations as to the set-up of the room</li>
<li>Maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet Four Seasons Service standards</li>
<li>Seat guests promptly at a table pre-set for the number in the party and according to guest preference</li>
<li>Assist the Senior Poo & Restaurant Guest Experience, work harmoniously and professionally with co-workers and supervisors</li>
<li>Requires ability to operate computer equipment and other food & beverage computer systems</li>
<li>Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service.</li>
<li>Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest s name when possible</li>
<li>Respond to all guest requests (physical or digital) in an accurate and timely manner making recommendations based on local knowledge and hotel practices.</li>
<li>Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials.</li>
<li>Ensure the outlets are organized and ready to receive the guest before every shift and/or events</li>
<li>Communicate with guest and employees using a positive and clear speaking voice. Listen to understand requests respond with appropriate actions and provide accurate information.</li>
<li>The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and/or group</li>
<li>Handle guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible, resolving guest issues and assisting with guest inquires as required</li>
<li>Seek out opportunities for guest-centric experiences cross promoting all F&B outlets and the hotel activities</li>
<li>Communicate guest preference with team members to ensure the highest level of personalized F&B guest service</li>
<li>Communicates and liaise closely with all possible concerned departments in order to follow-up on guests need</li>
<li>Review daily reports in order to identify special F&B requirement and/or VIP and Special Attention guests and be able to pass in timely manner the information to the rest of the team at any level</li>
<li>Becoming a champion in the use of the hotel guest recognition systems and organizing system (Golden, open table, etc )</li>
<li>Help build an outlet database based on frequent hotel/local guest requirements and preference</li>
</ul><p><strong>Desired Candidate Profile</strong></p><p>We look for talent candidate who share the Golden Rule people who, by nature, believe in treating others as we would have them treat us.</p>
<p>Candidates must have a firm knowledge of the local and international market and effective communication skills in both speaking and writing Arabic, French and English is require</p>
<p>Education: school education or equivalent experience.</p>
<p>Experience: Experience in a luxury brands is a plus</p>
<p>Fluent in French, Arabic and English</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Inspect grooming and attire of staff, and rectify any deficiencies. Communicate with guests, other employees, and/or departments to ensure guest needs are met. Ensure staff is working together as a team. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Complete scheduled inventories of supplies, food, and liquor. Check stock and requisition necessary supplies. Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times. Communicate last call at designated closing time.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 2 years of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<p><strong>HR Generalist</strong></p><br><br> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><br><br> <p>DHL Global Forwarding has an opening for <strong>HR Generalist </strong>in Morocco. In this role, you will develop and administer various HR processes and policies by providing day-to-day HR support and solutions to attract, manage, develop, motivate and retain employees to achieve business objectives in line with business needs, overarching HR plans/ policies, best practices and current legislation.</p><br><br> <p><strong><em>Join us in connecting people and improving lives! </em></strong></p><br><br> <p><strong>In this HR Generalist position </strong></p><br><br> <p><strong>Payroll Management</strong></p><br><br> <ul> <li><strong>You will</strong> act as the primary liaison between the company and the external payroll provider.</li> <li><strong>You will</strong> prepare, validate, and submit monthly payroll inputs.</li> <li><strong>You will</strong> review payroll outputs and ensure accuracy before final approval.</li> <li><strong>You will</strong> investigate and resolve payroll discrepancies and employee payroll queries.</li> <li><strong>You will</strong> ensure compliance with labor laws, tax regulations, and company policies.</li> <li><strong>You will</strong> coordinate payroll-related audits and maintain necessary documentation.</li> <li><strong>You will</strong> generate payroll reports and provide payroll data analysis as required.</li> </ul> <p><strong>HR Administration</strong></p><br><br> <ul> <li><strong>You will</strong> maintain accurate employee records and HR databases.</li> <li><strong>You will</strong> prepare employment contracts, amendments, certificates, and HR correspondence.</li> <li><strong>You will</strong> ensure proper filing and maintenance of employee documentation.</li> <li><strong>You will</strong> monitor employee leaves, attendance records, and HR-related transactions.</li> <li><strong>You will</strong> support benefits administration and employee data updates.</li> </ul> <p><strong>Onboarding & Offboarding</strong></p><br><br> <ul> <li><strong>You will</strong> coordinate the end-to-end onboarding and offboarding process for new employees.</li> <li><strong>You will</strong> prepare onboarding documentation and employment packages.</li> <li><strong>You will</strong> coordinate induction sessions and orientation programs.</li> <li><strong>You will</strong> ensure all necessary systems, accesses, and equipment are arranged before the start date.</li> <li><strong>You will</strong> monitor probation periods and support confirmation processes.</li> <li><strong>You will</strong> coordinate resignation and termination processes.</li> </ul> <p><strong>Talent Development</strong></p><br><br> <ul> <li><strong>You will</strong> support the implementation of Learning & Development initiatives.</li> <li><strong>You will</strong> coordinate training logistics, registrations, attendance tracking, and reporting.</li> <li><strong>You will</strong> maintain training records and development plans.</li> <li><strong>You will</strong> support talent review and succession planning processes.</li> <li><strong>You will</strong> assist in monitoring employee development activities and learning effectiveness.</li> <li><strong>You will</strong> generate reports related to training participation and development metrics.</li> </ul> <p><strong>Performance Management Support</strong></p><br><br> <ul> <li><strong>You will</strong> support the annual and mid-year performance review cycles.</li> <li><strong>You will</strong> coordinate performance management timelines and communications.</li> <li><strong>You will</strong> track completion rates and provide follow-up support to managers and employees.</li> <li><strong>You will</strong> prepare performance management reports and dashboards.</li> <li><strong>You will</strong> support calibration and talent review meetings</li> </ul> <p><strong>Qualifications & Experience</strong></p><br><br> <p><strong>Education Level</strong></p><br><br> <ul> <li>Bachelor’s Degree in Human Resources, Business Administration, Commerce, or a related field.</li> <li>HR certification (preferred).</li> </ul> <p><strong>Experience Level</strong></p><br><br> <ul> <li>More than 3 years of experience in Human Resources.</li> <li>Exposure to key HR functions, including Payroll Management, Talent Management, Compensation & Benefits (C&B), and Employee/Industrial Relations (ER/IR).</li> <li>Strong business acumen and understanding of HR's impact on organizational objectives.</li> <li>Proven experience in building and maintaining effective stakeholder relationships.</li> <li>Proven experience in delivering and supporting organizational change initiatives and projects.</li> </ul> <p><strong>We offer:</strong></p><br><br> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development.</li> <li>Competitive salary.</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2026. </p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. <br>LI-MEA</em></p><br><br><br> </div>