Joomla Jobs in Morocco
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>YOUR ROLE</b></p><p><br></p><p> </p><p><br></p><p>As Credit and Collections Manager, you will lead the credit policy and collection activities to control customer risk, secure outstanding balances, and optimize the company's cash flow. You will oversee customer creditworthiness assessments, receivables monitoring, dispute and litigation management, and related reporting.</p><p><br></p><p>You will work closely with the sales, operations, and finance teams to ensure compliance with the Group's credit policy and improve the company's financial performance. You will also be responsible for the management, development, and skills enhancement of the Credit and Collections team.</p><p><br></p><p> </p><p><br></p><p>WHAT YOU ARE GOING TO DO</p><p><br></p><p>Supervise the opening of customer accounts and ensure that customer data is kept up to date in the system, in consultation with the Product and Function Managers and the Country Manager.</p><p>Manage the blocking and unblocking of customer accounts in the information system in accordance with the CEVA Group's credit policy.</p><p>Supervise and coordinate customer follow-up actions (account statements, telephone follow-ups, follow-up letters, customer visits, etc.).</p><p>Coordinate with the various stakeholders (Product and Function Managers, Administrative Managers, sales team, operations manager, document delivery agent, etc.) the monitoring of overdue accounts and associated recovery actions.</p><p>Prepare and present quarterly the list of uncollectible receivables to the Product and Function Managers and the Country Manager in order to decide on the legal actions to be taken.</p><p>Supervise the opening and monitoring of litigation files.</p><p>Ensure the regular updating of the annotated aging balance and coordinate the recovery actions to be undertaken with the Product and Function Managers as well as the sales team.</p><p>Prepare and communicate monthly recovery reports to branch managers, the sales manager and the General Management.</p><p>Ensure that billing files are transmitted to clients in full and on time.</p><p>Participate and contribute to the solvency assessment of clients before the implementation of commercial contracts.</p><p>Ensure, in coordination with the accounting team, that cash receipts are correctly and promptly reconciled with the relevant invoices.</p><p>Actively contribute to customer accounting work, including reviewing account reconciliation and calculating provisions for doubtful accounts.</p><p>Ensure compliance with applicable quality standards and raise the alarm if a risky situation is detected.</p><p>Ensure the application of HSE (Health, Safety, Environment) procedures in force within the company.</p><p>Ensure the reporting and follow-up of anomalies, incidents and risky situations with the parties concerned.</p><p>Ensure the implementation and compliance of HSE rules by all team members.</p><p>Supervise incident monitoring and collaborate with the HSE department to implement the necessary corrective and preventive actions.</p><p>Manage the Credit and Collection team, ensuring recruitment, training, skills development, motivation and performance evaluation.</p><p>To carry out any other task assigned by management within the scope of their responsibilities.</p><p>WHAT WE ARE LOOKING FOR</p><p><br></p><p>Master's degree in Finance, Accounting, Management, Business Administration or equivalent discipline.</p><p>Minimum 8 years of experience in credit management and debt collection.</p><p>Proven experience in the transport and logistics sectors.</p><p>Experience in a multinational environment is highly desirable.</p><p>Proven experience in team management and development.</p><p>Mastery of legal and regulatory provisions relating to credit, amicable and judicial debt recovery, and litigation management.</p><p>Excellent command of Excel, reporting tools and ERP systems, including SAP and JD Edwards / Oracle.</p><p>Languages: Fluent in French, English and Arabic, both written and spoken.</p><p>Leadership and team management.</p><p>Communication and negotiation.</p><p>Problem analysis and resolution.</p><p>Results-oriented and prioritizing.</p><p>Rigour, autonomy and proactivity.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><br></h2><p></p></section>
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<span>About MyOutDesk Since 2008, MyOutDesk has connected highly skilled professionals with growing and established U.<br>S.-based organizations, enabling them to make a real and measurable business impact as part of extended global teams.<br> Trusted by companies in real estate, healthcare, finance, professional services, and other growth industries, MyOutDesk provides professionals the opportunity to build stable, long-term remote careers while contributing meaningfully to high-performing teams.<br> About the Role We are looking for a detail-oriented and analytical Accounting Professional to join MyOutDesk as a Virtual Professional supporting U.<br>S.-based clients.<br> In this role, you will help maintain accurate financial records, support day-to-day accounting operations, and contribute to the overall financial health of the business.<br> Depending on the client's needs, you may assist with bookkeeping, accounts payable and receivable, reconciliations, payroll support, financial reporting, and other accounting functions.<br> Success in this role requires strong organizational skills, a high level of accuracy, the ability to manage multiple priorities, and a commitment to maintaining confidentiality and financial integrity.<br> If you are passionate about numbers, process improvement, and delivering exceptional financial support in a remote environment, we'd love to have you on our team.<br> Key Responsibilities Manage day-to-day accounting and bookkeeping activities with accuracy and attention to detail.<br> Process accounts payable, accounts receivable, invoicing, billing, and payment reconciliations as required.<br> Prepare and maintain financial records, reports, reconciliations, and supporting documentation.<br> Assist with month-end and year-end closing activities and ensure timely financial reporting.<br> Support payroll processing, expense tracking, and budget monitoring when applicable.<br> Maintain accurate financial data within accounting software and enterprise resource planning (ERP) systems.<br> Ensure compliance with client policies, accounting standards, and applicable financial regulations.<br> Analyze financial information to identify discrepancies, trends, and opportunities for process improvement.<br> Collaborate with clients and internal stakeholders to resolve accounting inquiries and support financial operations.<br> Assist with audit preparation, tax documentation, and other finance-related projects as needed.<br> Competitive Salary: Above industry-standard, reflective of your experience and contribution.<br> Generous Paid Time Off (PTO): Exceeds industry standards, recharge and prioritize your well-being.<br> Professional Growth Opportunities: Be part of MOD’s African expansion strategy, with opportunities for leadership development and career advancement.<br> Cutting-Edge Tools and Resources: Access to industry-leading platforms to support your success.<br> Collaborative Culture: Our team values innovation Bachelor's degree in Accounting, Finance, or a related field.<br> Minimum of 3 years of experience in accounting, bookkeeping, or a related finance role.<br> Strong understanding of accounting principles, financial reporting, and reconciliation processes.<br> Experience using accounting software such as QuickBooks, Xero, NetSuite, Sage, or similar platforms.<br> Proficiency in Microsoft Excel or Google Sheets, with the ability to analyze and manage financial data.<br> Excellent attention to detail, organizational skills, and a high level of accuracy.<br> Strong written and verbal English communication skills.<br> Ability to manage multiple priorities, meet deadlines, and work independently in a remote environment.<br> Strong analytical and problem-solving skills with a proactive approach to process improvement.<br> Experience supporting U.<br>S.-based clients or working in a remote or outsourced environment is an advantage but not required.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Description</p><p>ROLE PURPOSE: Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events. RESPONSIBILITIES: Represent Aspen by achieving daily targeted calls to physicians and pharmacists. Conducting AVAs & promotional activities Achieve sales budget in the designated territory. Build sustainable positive relationships with target HCPs and different stakeholders. Maintain an updated customer database Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals. Monitoring competitors, staying informed about competitors activities in a defined area. Organising appointments and meetings with community- and hospital-based healthcare staff Introduce ASPEN products in the hospital tender nomenclature Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists Undertaking relevant field research Meeting both the business and scientific needs of healthcare professionals Maintaining detailed records Attending and organising trade exhibitions, conferences and meetings Managing budgets and reviewing sales performance Writing reports and other documents</p><p>What we look for in candidates</p><p>At Aspen, our culture is built on core values that drive our success and foster a supportive, innovative environment. We value Teamwork, where diverse perspectives and skills come together to enhance creativity and problem-solving. Innovation is at our core, as we continually seek better ways to achieve our goals and remain at the forefront of our industry. We demonstrate Commitment by exceeding expectations and building long-term relationships, while always striving for Excellence in everything we do. Our foundation of Integrity ensures that honesty, ethical behavior, and accountability guide our decisions. By proceeding with this job application, we understand that you share these values, and we look forward to reviewing your application and engaging with you further.</p><p>Requirements</p><p>EDUCATION QUALIFICATIONS AND EXPERIENCE: Master's in Pharmacy or/and Scientific Background (Not Mandatory) Three (0-3) years as Medical Representative, Key Account Manager or Similar One (1) year - preferably in Pharmaceuticals TECHNICAL SKILLS: MS Office - Working knowledge CRM / Call Report - Working knowledge KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer & Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow & Develop Contribute Special Expertise</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Master's in Pharmacy or/and Scientific Background (Not Mandatory)</li><li>Three (0-3) years as Medical Representative, Key Account Manager or Similar</li><li>One (1) year - preferably in Pharmaceuticals</li><li>MS Office - Working knowledge</li><li>CRM / Call Report - Working knowledge</li><li>Market Knowledge</li><li>Flexibility and tolerance for ambiguity</li><li>Technical /Professional skills</li><li>Consumer relevancy</li><li>Capacity for and resistance to stress</li><li>Industry knowledge</li><li>Problem solving</li><li>Active listening</li><li>Curiosity/learning agility</li><li>Information seeking</li><li>Informal communication skills</li><li>BUSINESS Foster Consumer & Customer Commitment Makes Good Decision</li><li>PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change</li><li>SELF Continuously Grow & Develop Contribute Special Expertise</li></ul><p></p></section>
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<p>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><br><br><p>Would you like to become part of the world's most international company in the world?</p><br><br><p>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><br><br><p>Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express</p><br><br><strong>ABOUT THE ROLE :</strong><p><em>Deliver a high level of customer service at the Service Point, ensuring excellent customer experience while promoting DHL products and services, and contributing to revenue and shipment targets achievement.</em></p><br><br><strong>YOUR TASKS :</strong><ul><li>Act as a brand ambassador for DHL, providing professional, friendly and courteous service to all customers.</li><li>Handle walk-in customers efficiently, ensuring immediate attention and response to their shipping needs.</li><li>Promote and sell DHL products and value-added services to achieve revenue and shipment targets.</li><li>Build and maintain strong relationships with new and existing customers, including local stakeholders (e.g. mall management).</li><li>Follow up on customer enquiries and ensure accurate information is provided on services, pricing, transit times and documentation requirements.</li><li>Manage customer complaints effectively and implement corrective actions to avoid recurrence.</li><li>Ensure compliance with Service Point procedures and GSOP standards, including safety and operational processes.</li><li>Maintain accurate daily operations including shipment processing, manifesting and CIA checks.</li><li>Ensure proper handling and reconciliation of cash, including float management and CAA compliance.</li><li>Maintain Service Point readiness by ensuring availability of supplies, equipment and proper functioning of tools.</li><li>Identify opportunities to improve customer experience, processes and service quality.</li><li>Contribute to achieving KPIs such as NPA, revenue targets (RPD / SPD) and year-on-year growth objectives.</li><li>Work collaboratively with internal teams to ensure seamless service delivery and customer satisfaction.</li></ul><strong>YOUR PROFILE :</strong><p>Minimum Bac +2 or equivalent qualification. Strong customer service orientation with a passion for delivering excellent customer experience. Good command of <strong>French</strong>, spoken and written. Good organizational skills with ability to manage priorities and workload effectively. Ability to work under pressure in a fast-paced and time-sensitive environment. Strong interpersonal and communication skills. Good knowledge of service industry practices; logistics or international business knowledge is an advantage. Presentable, professional and customer-focused attitude.</p><br><br><p><strong>Competencies:</strong><br>Problem Solving: Takes ownership of customer enquiries and provides effective solutions.<br>Customer Orientation: Builds long-term relationships and ensures customer satisfaction.<br>Planning & Organizing: Manages daily tasks efficiently to meet operational and sales targets.<br>Results Orientation: Focuses on achieving revenue, shipment and service KPIs.<br>Teamwork: Works collaboratively and contributes to a positive team environment.<br>Communication: Communicates clearly and effectively with customers and internal stakeholders.<br>Attention to Detail: Ensures accuracy in transactions, documentation and cash handling</p><br><br><br> </div>
<div><p Segoe UI"; font-size: 14px;">YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><p Segoe UI"; font-size: 14px;">Would you like to become part of the world's most international company in the world?</p><p Segoe UI"; font-size: 14px;">A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><p Segoe UI"; font-size: 14px;">Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express</p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>ABOUT THE ROLE :</strong></h2><p Segoe UI"; font-size: 14px;"><em>Deliver a high level of customer service at the Service Point, ensuring excellent customer experience while promoting DHL products and services, and contributing to revenue and shipment targets achievement.</em></p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR TASKS :</strong></h2><ul Segoe UI"; font-size: 14px;"><li>Act as a brand ambassador for DHL, providing professional, friendly and courteous service to all customers.</li><li>Handle walk-in customers efficiently, ensuring immediate attention and response to their shipping needs.</li><li>Promote and sell DHL products and value-added services to achieve revenue and shipment targets.</li><li>Build and maintain strong relationships with new and existing customers, including local stakeholders (e.g. mall management).</li><li>Follow up on customer enquiries and ensure accurate information is provided on services, pricing, transit times and documentation requirements.</li><li>Manage customer complaints effectively and implement corrective actions to avoid recurrence.</li><li>Ensure compliance with Service Point procedures and GSOP standards, including safety and operational processes.</li><li>Maintain accurate daily operations including shipment processing, manifesting and CIA checks.</li><li>Ensure proper handling and reconciliation of cash, including float management and CAA compliance.</li><li>Maintain Service Point readiness by ensuring availability of supplies, equipment and proper functioning of tools.</li><li>Identify opportunities to improve customer experience, processes and service quality.</li><li>Contribute to achieving KPIs such as NPA, revenue targets (RPD / SPD) and year-on-year growth objectives.</li><li>Work collaboratively with internal teams to ensure seamless service delivery and customer satisfaction.</li></ul><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR PROFILE :</strong></h2><p Segoe UI"; font-size: 14px;">Minimum Bac +2 or equivalent qualification. Strong customer service orientation with a passion for delivering excellent customer experience. Good command of <strong>French</strong>, spoken and written. Good organizational skills with ability to manage priorities and workload effectively. Ability to work under pressure in a fast-paced and time-sensitive environment. Strong interpersonal and communication skills. Good knowledge of service industry practices; logistics or international business knowledge is an advantage. Presentable, professional and customer-focused attitude.</p><p Segoe UI"; font-size: 14px;"><strong>Competencies:</strong><br>Problem Solving: Takes ownership of customer enquiries and provides effective solutions.<br>Customer Orientation: Builds long-term relationships and ensures customer satisfaction.<br>Planning & Organizing: Manages daily tasks efficiently to meet operational and sales targets.<br>Results Orientation: Focuses on achieving revenue, shipment and service KPIs.<br>Teamwork: Works collaboratively and contributes to a positive team environment.<br>Communication: Communicates clearly and effectively with customers and internal stakeholders.<br>Attention to Detail: Ensures accuracy in transactions, documentation and cash handling</p></div>
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<span>Paid Media Specialist (Google Ads, Meta Ads & Performance Marketing) – Remote Job Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours Reports To: Marketing Director / Head of Growth About the Role At Pavago, one of our clients is hiring a Paid Media Specialist to own paid advertising strategy, campaign execution, and performance optimization across Google Ads, Meta Ads, and other digital advertising platforms.<br> This is not a campaign monitoring role.<br> You’ll be responsible for: Paid media strategy and execution Lead generation and customer acquisition Campaign optimization Budget management Landing page performance Data analysis and reporting You’ll work closely with marketing leadership to drive measurable business growth through continuous testing, optimization, and data-driven decision-making.<br> If you think in terms of CPL, CPA, ROAS, conversion rates, and revenue growth , this role is built for you.<br> What You’ll Own Google Ads Management Plan, launch, and optimize campaigns across: Google Search Display Performance Max (PMax) Local Services Ads (LSA) Manage: Keyword research Match types Negative keywords Bid strategies Ad copy Monitor budgets, campaign pacing, and daily performance.<br> Identify opportunities to improve efficiency and scale successful campaigns.<br> Meta Ads Management Build and optimize campaigns across: Facebook Instagram Manage campaigns focused on: Brand awareness Lead generation Remarketing Build and optimize: Custom audiences Lookalike audiences Retargeting campaigns Collaborate with creative teams to improve ad copy, imagery, video assets, and overall creative performance.<br> Landing Pages & Conversion Optimization Work with landing page platforms such as: Unbounce Instapage Similar tools Conduct A/B testing on: Headlines CTAs Forms Layouts Continuously improve landing page conversion rates through testing and optimization.<br> Performance Analysis & Reporting Build weekly and monthly performance reports.<br> Monitor: Cost Per Lead (CPL) Cost Per Acquisition (CPA) Return on Ad Spend (ROAS) Conversion Rate (CVR) Click-Through Rate (CTR) Identify trends, optimization opportunities, and performance issues early.<br> Present actionable recommendations backed by campaign data.<br> What Makes You a Strong Fit You think in business outcomes—not vanity metrics.<br> You treat advertising budgets like your own investment.<br> You proactively identify issues before they become problems.<br> You continuously test, optimize, and improve performance.<br> You stay current with advertising platform updates and industry trends.<br> You thrive in fast-paced, performance-focused environments.<br> You take ownership of campaign performance from strategy through optimization.<br> Required Experience & Skills Experience 3+ years of hands-on paid media management experience.<br> Proven experience managing: Google Ads Google Search Performance Max (PMax) Local Services Ads (LSA) Experience managing Meta Ads campaigns end-to-end.<br> Experience managing monthly advertising budgets of $50,000+ .<br> Core Skills Strong analytical and problem-solving abilities.<br> Proven ability to optimize campaigns based on performance data.<br> Experience managing multiple campaigns simultaneously.<br> Excellent written and verbal English communication skills.<br> Comfortable working independently in a remote environment.<br> Nice-to-Have Experience in: Home services B2B Local service businesses Familiarity with: HubSpot CallRail CRM platforms Call tracking systems Experience supporting: Multi-location businesses Franchise organizations Basic HTML and CSS knowledge for landing page updates.<br> What a Typical Day Looks Like Review paid media dashboards and campaign performance.<br> Optimize bids, budgets, audiences, and ad creatives.<br> Launch new Google and Meta campaigns.<br> Monitor campaign pacing and advertising spend.<br> Test new ad copy, creatives, and landing pages.<br> Analyze campaign data and identify optimization opportunities.<br> Prepare reports and growth recommendations.<br> Collaborate with marketing leadership on campaign priorities.<br> In short: You’ll drive profitable customer acquisition by continuously optimizing paid media campaigns, improving conversions, and maximizing return on advertising spend.<br> Key Metrics for Success (KPIs) Cost Per Lead (CPL) Cost Per Acquisition (CPA) Return on Ad Spend (ROAS) Conversion Rate (CVR) Click-Through Rate (CTR) Lead quality and revenue contribution Budget efficiency and campaign scalability Why Join Us?<br> Own paid media strategy across multiple advertising platforms.<br> Make a direct impact on lead generation and revenue growth.<br> Join a performance-focused environment with measurable outcomes.<br> Work with modern advertising tools and technologies.<br> Fully remote role with long-term growth opportunities.<br> Career progression into: Senior Paid Media Specialist Performance Marketing Manager Growth Marketing Manager Head of Paid Media Interview Process Initial Recruiter Screening Spark Hire Intro Video (3–5 minutes) Recruiter Interview Practical Assessment (Campaign Strategy & Optimization Scenario) Client Interview Offer & Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the next step in our hiring process and can be completed whenever it’s convenient for you.<br> Rather than repeating your background across multiple screening calls, you’ll have one opportunity to introduce yourself, discuss your paid media experience, and highlight the results you’ve achieved.<br> Your video will be reviewed by the hiring team before moving to the next stage, helping streamline the interview process.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re passionate about paid media, enjoy optimizing campaign performance, and love turning advertising spend into measurable business growth, we’d love to hear from you.<br> Apply today and help drive high-impact marketing campaigns that generate real business results.<br></span> </div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p>A breath of fresh air on the oceanfront, Four Seasons Hotel Casablanca offers a sleek resort-inspired escape – just 10 minutes from the busy city center and business district. Discover this intimately scaled enclave, where 186 ultra-spacious guest rooms, including 29 suites, welcome with contemporary Moroccan elegance. Experience the vibrant social scene with four options for ocean-view dining and drinks, or relax in the outdoor pool and the club-like spa and fitness center. For business and social events, host up to 700 guests in the ballroom and seven function rooms. With the arrival of Four Seasons, the White City is discovering the glamour of an oceanfront lifestyle.</p><br><br><br><p><b>About the role</b></p><br><br><p>Four Seasons Casablanca is looking for an <b>Assistant Housekeeping Manager </b>who shares a passion for excellence and who infuses enthusiasm into everything he / she does.<br>Work on a team built on mutual respect, collaboration, excellent service and passion for Housekeeping. Four Seasons Hotel Provides employees with same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.</p><br><br><br><p><b>What you will do</b></p><br><br><ul><li>Manages the staff and controls the daily activities of the Housekeeping Department assuring that our Guest Rooms, Public Areas and Employee Areas meet the highest standards of cleanliness.</li><li>Manages the staff of the Housekeeping Department. Interviews and trains the staff. Conducts Performance Evaluations and disciplines staff when needed. Assures daily labor report and bi-weekly payroll submission is accurate and complete. Ensures communications and follow-up on any problems, guest requests or special requirements.</li><li>Schedules staff. Makes or coordinates the daily assignment of work. Oversees the start of each shift. Monitors daily assignments to assure that productivity and quality standards are being met, staff is being supported and guest needs are being met. Inspects all areas of responsibility daily including a number of Guest rooms. </li><li>Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. Responds to all guest requests in an accurate and timely manner. Coordinates the housekeeping needs of any Condominium or Co-op owners. Interaction with guest will be in person and by phone. </li><li>Assures the financial goals of the department are being met. Monitors and controls labor expense and other divisional expenses such as Guest Supplies, Cleaning Supplies and Contract Services. Participates in periodic Linen, Uniform and Supplies Inventories. Assures that equipment is properly maintained. Assists in the preparation of the annual budget for labor and operating expense and for items to be included in the annual Capital Plan. </li><li>Assures effective operation of the Laundry/Valet Department in the absence of the Laundry/Valet Manager. Assists the department when needed. </li><li>Takes action in all matters related to the safety, security, satisfaction and well being of hotel guests and employees responds swiftly and effectively in any hotel emergency or safety situation.</li></ul><br><p><b>What you bring</b></p><br><br><ul><li><span><span>school education or equivalent experience.</span></span></li></ul><br><ul><li><span><span>Experience in a </span><span>luxury brands</span><span> is a plus</span></span></li></ul><br><ul><li>French, English and Arabic are mandatory</li></ul><br><p><b>What we offer: </b><br><span>• Competitive Salary, wages, and a comprehensive benefits package</span><br><span>• Excellent Training and Development opportunities</span><br><span>• Complimentary Accommodation at other Four Seasons Hotels and Resort</span><br><span>• Complimentary Dry Cleaning for Employee Uniforms</span><br><span>• Complimentary Employee Meals</span></p><br><br><br><p><b><u><span>Due to the local work permit policy in the country, we are looking only for candidates</span><span> with a</span><span> valid </span><span>Moroccan Work Permit</span><span>.</span></u></b></p><br><br><br><p><span><span>Learn more about what is like to work at Four Seasons – Visit </span><span>us:</span></span></p><br><br><p><span><span>https://jobs.fourseasons.com</span></span></p><br><br><p><u><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span></u></p><br><br><p><u><span>https://www.facebook.com/Fourseasonsjobs</span></u></p><br><br><p><u><span>https://twitter.com/FourSeasonsJobs</span></u></p><br><br><br><br><br><br><br><br> </div>
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<span>Paid Media Specialist (Google Ads, Meta Ads & Performance Marketing) – Remote Job Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours Reports To: Marketing Director / Head of Growth About the Role At Pavago, one of our clients is hiring a Paid Media Specialist to own paid advertising strategy, campaign execution, and performance optimization across Google Ads, Meta Ads, and other digital advertising platforms.<br> This is not a campaign monitoring role.<br> You’ll be responsible for: Paid media strategy and execution Lead generation and customer acquisition Campaign optimization Budget management Landing page performance Data analysis and reporting You’ll work closely with marketing leadership to drive measurable business growth through continuous testing, optimization, and data-driven decision-making.<br> If you think in terms of CPL, CPA, ROAS, conversion rates, and revenue growth , this role is built for you.<br> What You’ll Own Google Ads Management Plan, launch, and optimize campaigns across: Google Search Display Performance Max (PMax) Local Services Ads (LSA) Manage: Keyword research Match types Negative keywords Bid strategies Ad copy Monitor budgets, campaign pacing, and daily performance.<br> Identify opportunities to improve efficiency and scale successful campaigns.<br> Meta Ads Management Build and optimize campaigns across: Facebook Instagram Manage campaigns focused on: Brand awareness Lead generation Remarketing Build and optimize: Custom audiences Lookalike audiences Retargeting campaigns Collaborate with creative teams to improve ad copy, imagery, video assets, and overall creative performance.<br> Landing Pages & Conversion Optimization Work with landing page platforms such as: Unbounce Instapage Similar tools Conduct A/B testing on: Headlines CTAs Forms Layouts Continuously improve landing page conversion rates through testing and optimization.<br> Performance Analysis & Reporting Build weekly and monthly performance reports.<br> Monitor: Cost Per Lead (CPL) Cost Per Acquisition (CPA) Return on Ad Spend (ROAS) Conversion Rate (CVR) Click-Through Rate (CTR) Identify trends, optimization opportunities, and performance issues early.<br> Present actionable recommendations backed by campaign data.<br> What Makes You a Strong Fit You think in business outcomes—not vanity metrics.<br> You treat advertising budgets like your own investment.<br> You proactively identify issues before they become problems.<br> You continuously test, optimize, and improve performance.<br> You stay current with advertising platform updates and industry trends.<br> You thrive in fast-paced, performance-focused environments.<br> You take ownership of campaign performance from strategy through optimization.<br> Required Experience & Skills Experience 3+ years of hands-on paid media management experience.<br> Proven experience managing: Google Ads Google Search Performance Max (PMax) Local Services Ads (LSA) Experience managing Meta Ads campaigns end-to-end.<br> Experience managing monthly advertising budgets of $50,000+ .<br> Core Skills Strong analytical and problem-solving abilities.<br> Proven ability to optimize campaigns based on performance data.<br> Experience managing multiple campaigns simultaneously.<br> Excellent written and verbal English communication skills.<br> Comfortable working independently in a remote environment.<br> Nice-to-Have Experience in: Home services B2B Local service businesses Familiarity with: HubSpot CallRail CRM platforms Call tracking systems Experience supporting: Multi-location businesses Franchise organizations Basic HTML and CSS knowledge for landing page updates.<br> What a Typical Day Looks Like Review paid media dashboards and campaign performance.<br> Optimize bids, budgets, audiences, and ad creatives.<br> Launch new Google and Meta campaigns.<br> Monitor campaign pacing and advertising spend.<br> Test new ad copy, creatives, and landing pages.<br> Analyze campaign data and identify optimization opportunities.<br> Prepare reports and growth recommendations.<br> Collaborate with marketing leadership on campaign priorities.<br> In short: You’ll drive profitable customer acquisition by continuously optimizing paid media campaigns, improving conversions, and maximizing return on advertising spend.<br> Key Metrics for Success (KPIs) Cost Per Lead (CPL) Cost Per Acquisition (CPA) Return on Ad Spend (ROAS) Conversion Rate (CVR) Click-Through Rate (CTR) Lead quality and revenue contribution Budget efficiency and campaign scalability Why Join Us?<br> Own paid media strategy across multiple advertising platforms.<br> Make a direct impact on lead generation and revenue growth.<br> Join a performance-focused environment with measurable outcomes.<br> Work with modern advertising tools and technologies.<br> Fully remote role with long-term growth opportunities.<br> Career progression into: Senior Paid Media Specialist Performance Marketing Manager Growth Marketing Manager Head of Paid Media Interview Process Initial Recruiter Screening Spark Hire Intro Video (3–5 minutes) Recruiter Interview Practical Assessment (Campaign Strategy & Optimization Scenario) Client Interview Offer & Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the next step in our hiring process and can be completed whenever it’s convenient for you.<br> Rather than repeating your background across multiple screening calls, you’ll have one opportunity to introduce yourself, discuss your paid media experience, and highlight the results you’ve achieved.<br> Your video will be reviewed by the hiring team before moving to the next stage, helping streamline the interview process.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re passionate about paid media, enjoy optimizing campaign performance, and love turning advertising spend into measurable business growth, we’d love to hear from you.<br> Apply today and help drive high-impact marketing campaigns that generate real business results.<br></span> </div>
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<span>Paid Media Specialist (Google Ads, Meta Ads & Performance Marketing) – Remote Job Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours Reports To: Marketing Director / Head of Growth About the Role At Pavago, one of our clients is hiring a Paid Media Specialist to own paid advertising strategy, campaign execution, and performance optimization across Google Ads, Meta Ads, and other digital advertising platforms.<br> This is not a campaign monitoring role.<br> You’ll be responsible for: Paid media strategy and execution Lead generation and customer acquisition Campaign optimization Budget management Landing page performance Data analysis and reporting You’ll work closely with marketing leadership to drive measurable business growth through continuous testing, optimization, and data-driven decision-making.<br> If you think in terms of CPL, CPA, ROAS, conversion rates, and revenue growth , this role is built for you.<br> What You’ll Own Google Ads Management Plan, launch, and optimize campaigns across: Google Search Display Performance Max (PMax) Local Services Ads (LSA) Manage: Keyword research Match types Negative keywords Bid strategies Ad copy Monitor budgets, campaign pacing, and daily performance.<br> Identify opportunities to improve efficiency and scale successful campaigns.<br> Meta Ads Management Build and optimize campaigns across: Facebook Instagram Manage campaigns focused on: Brand awareness Lead generation Remarketing Build and optimize: Custom audiences Lookalike audiences Retargeting campaigns Collaborate with creative teams to improve ad copy, imagery, video assets, and overall creative performance.<br> Landing Pages & Conversion Optimization Work with landing page platforms such as: Unbounce Instapage Similar tools Conduct A/B testing on: Headlines CTAs Forms Layouts Continuously improve landing page conversion rates through testing and optimization.<br> Performance Analysis & Reporting Build weekly and monthly performance reports.<br> Monitor: Cost Per Lead (CPL) Cost Per Acquisition (CPA) Return on Ad Spend (ROAS) Conversion Rate (CVR) Click-Through Rate (CTR) Identify trends, optimization opportunities, and performance issues early.<br> Present actionable recommendations backed by campaign data.<br> What Makes You a Strong Fit You think in business outcomes—not vanity metrics.<br> You treat advertising budgets like your own investment.<br> You proactively identify issues before they become problems.<br> You continuously test, optimize, and improve performance.<br> You stay current with advertising platform updates and industry trends.<br> You thrive in fast-paced, performance-focused environments.<br> You take ownership of campaign performance from strategy through optimization.<br> Required Experience & Skills Experience 3+ years of hands-on paid media management experience.<br> Proven experience managing: Google Ads Google Search Performance Max (PMax) Local Services Ads (LSA) Experience managing Meta Ads campaigns end-to-end.<br> Experience managing monthly advertising budgets of $50,000+ .<br> Core Skills Strong analytical and problem-solving abilities.<br> Proven ability to optimize campaigns based on performance data.<br> Experience managing multiple campaigns simultaneously.<br> Excellent written and verbal English communication skills.<br> Comfortable working independently in a remote environment.<br> Nice-to-Have Experience in: Home services B2B Local service businesses Familiarity with: HubSpot CallRail CRM platforms Call tracking systems Experience supporting: Multi-location businesses Franchise organizations Basic HTML and CSS knowledge for landing page updates.<br> What a Typical Day Looks Like Review paid media dashboards and campaign performance.<br> Optimize bids, budgets, audiences, and ad creatives.<br> Launch new Google and Meta campaigns.<br> Monitor campaign pacing and advertising spend.<br> Test new ad copy, creatives, and landing pages.<br> Analyze campaign data and identify optimization opportunities.<br> Prepare reports and growth recommendations.<br> Collaborate with marketing leadership on campaign priorities.<br> In short: You’ll drive profitable customer acquisition by continuously optimizing paid media campaigns, improving conversions, and maximizing return on advertising spend.<br> Key Metrics for Success (KPIs) Cost Per Lead (CPL) Cost Per Acquisition (CPA) Return on Ad Spend (ROAS) Conversion Rate (CVR) Click-Through Rate (CTR) Lead quality and revenue contribution Budget efficiency and campaign scalability Why Join Us?<br> Own paid media strategy across multiple advertising platforms.<br> Make a direct impact on lead generation and revenue growth.<br> Join a performance-focused environment with measurable outcomes.<br> Work with modern advertising tools and technologies.<br> Fully remote role with long-term growth opportunities.<br> Career progression into: Senior Paid Media Specialist Performance Marketing Manager Growth Marketing Manager Head of Paid Media Interview Process Initial Recruiter Screening Spark Hire Intro Video (3–5 minutes) Recruiter Interview Practical Assessment (Campaign Strategy & Optimization Scenario) Client Interview Offer & Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the next step in our hiring process and can be completed whenever it’s convenient for you.<br> Rather than repeating your background across multiple screening calls, you’ll have one opportunity to introduce yourself, discuss your paid media experience, and highlight the results you’ve achieved.<br> Your video will be reviewed by the hiring team before moving to the next stage, helping streamline the interview process.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re passionate about paid media, enjoy optimizing campaign performance, and love turning advertising spend into measurable business growth, we’d love to hear from you.<br> Apply today and help drive high-impact marketing campaigns that generate real business results.<br></span> </div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><b>About the location:</b><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 185 rooms, 3 food and beverage outlets, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br>A breath of fresh air on the oceanfront, <b>Four Seasons Hotel Casablanca</b> offers a sleek resort-inspired escape – just 10 minutes from the busy city center and business district. Discover this intimately scaled enclave, where 185 ultra-spacious guest rooms, including 29 suites, welcome with contemporary Moroccan elegance. Experience the vibrant social scene with four options for ocean-view dining and drinks, or relax in the outdoor pool and the club-like spa and fitness center. For business and social events, host up to 700 guests in the ballroom and seven function rooms. With the arrival of Four Seasons, the White City is discovering the glamour of an oceanfront lifestyle. <br><b>What you will do:</b> <br><ul><li>Must be able to work overnight and follow proper protocol in the overnight hours of hotel operation. <br></li><li>Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive. <br></li><li>Assisting valet parking service upon guest’s request on vehicle parking, retrieval..<br></li><li>Maintains proper records of stored luggage, package deliveries and pick-ups in compliance with Four Seasons Standards. <br></li><li>Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. <br></li><li>Helps resolve customer complaints, assists guests in all inquiries in connection with hotel services, hours of operations, in-house events, directions, etc. <br></li><li>Providing arriving guests with a hotel orientation.<br></li><li>Will complete any tasks of a Doorman, Bellman. Greet all guests with a smile and offer them assistance. <br></li><li>Assist overnight MOD with guests requests. <br></li><li>Works harmoniously and professionally with co-workers.<br></li></ul><b>What we offer: </b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Complimentary Accommodation at other Four Seasons Hotels and Resort<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals<br><b><u>Due to the local work permit policy in the country, we are looking only for candidates with a valid Moroccan Work Permit.</u> </b><br><b>**only selected candidates will be contacted</b><br>Learn more about what is like to work at Four Seasons – Visit us: <br>https://jobs.fourseasons.com <br><u>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</u> <br><u>https://www.facebook.com/Fourseasonsjobs</u> <br><u>https://twitter.com/FourSeasonsJobs</u> <br>The management level for this position is:<br>Operations - Individual Contributor<br>The transferring employee will be responsible for obtaining or will currently hold proper work authorization for the country in which the position is located.<br><br><br><br><br><br> </div>
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<p><strong>Publication date :</strong> Sep 08, 2026, 12:00AM</p><br><br>Vidéo EVP<br>Déclaration de mission de l'entreprise<p>Lorsque vous êtes prêt, Orange Business est là pour vous accompagner !<br>Nous sommes un intégrateur réseau et digital qui comprend l’ensemble de la chaîne de valeur du monde numérique, permettant à nos clients de se concentrer sur les initiatives stratégiques qui façonnent leur activité.<br>Chaque jour, vous collaborerez avec une équipe dédiée à fournir des solutions globales, cohérentes et durables, où que nos clients opèrent. Avec plus de 30 000 salariés en Asie, dans les Amériques, en Afrique et en Europe, nous offrons un environnement dynamique pour développer et perfectionner vos compétences dans un secteur riche en défis et opportunités passionnants.</p><br><br>À propos du rôle<p><span>Vous évoluerez dans un environnement d'expertises à forte valeur ajoutée avec la possibilité de travailler pour de grands comptes et ce, sur tous secteurs d'activités, depuis nos locaux et ou chez le client. Au sein de notre agence à Casablanca, vous intégrez une équipe projet et contribuez à toutes les phases de mise en œuvre d'une application Salesforce.</span></p><br><br><br><p><span>En tant qu'Architecte Salesforce, votre mission principale sera de piloter la conception, le déploiement et l’évolution des solutions Salesforce en garantissant leur performance, leur sécurité et leur alignement avec les besoins métiers et la stratégie technologique de l’entreprise ou du client.</span></p><br><br><br><p><span><strong><u>Responsabilités principales</u></strong></span></p><br><br><br><p><span>1. <strong><u>Analyse et cadrage</u></strong></span></p><br><br><ul><li><span>Recueillir et analyser les besoins métiers et techniques auprès des équipes métier, des clients ou des partenaires.</span></li><li><span>Participer à la rédaction des cahiers des charges et des spécifications fonctionnelles et techniques.</span></li><li><span>Réaliser une étude d’impact pour définir la meilleure architecture Salesforce adaptée aux enjeux du projet/ besoin.</span></li></ul><p><span>2. <strong><u>Conception de l’architecture</u></strong></span></p><br><br><ul><li><span>Concevoir l’architecture technique (modèle de données, composants, intégrations, sécurité).</span></li><li><span>Définir les standards, bonnes pratiques et méthodologies de développement.</span></li><li><span>Élaborer des documents d’architecture détaillés pour guider les équipes de développement et d’intégration.</span></li></ul><p><span>3. <strong><u>Pilotage technique</u></strong></span></p><br><br><ul><li><span>Encadrer et accompagner les équipes de développement dans la réalisation des solutions.</span></li><li><span>Garantir les développements, configurations et intégrations réalisés par les équipes internes ou partenaires.</span></li><li><span>Assurer la conformité des livrables avec l’architecture définie.</span></li></ul><p><span>4. <strong><u>Intégration et déploiement</u></strong></span></p><br><br><ul><li><span>Planifier et coordonner les phases d’intégration avec les autres systèmes (ERP, CMS, outils tiers).</span></li><li><span>Pilote et définir et suivre les processus de déploiement (CI/CD, gestion des environnements).</span></li><li><span>Superviser la migration et la montée en version des solutions.</span></li><li><span>Pilote et monitore les flux et la sécurité de données</span></li></ul><p><span>5. <strong><u>Sécurité, performance et scalabilité définir</u></strong></span></p><br><br><ul><li><span>Garantir la sécurité des données et des accès selon les normes en vigueur.</span></li><li><span>Optimiser la performance des solutions pour répondre aux volumes et aux usages.</span></li><li><span>Anticiper et gérer la scalabilité pour accompagner la croissance des usages.</span></li></ul><p><span>6. <strong><u>Support et maintenance</u></strong></span></p><br><br><ul><li><span>Participer à la résolution des incidents techniques complexes.</span></li><li><span>Assurer la documentation technique et fonctionnelle.</span></li><li><span>Former et accompagner les équipes opérationnelles et de support.</span></li></ul><p><span>7. <strong><u>Veille technologique et innovation</u></strong></span></p><br><br><ul><li><span>Se tenir informé des nouveautés Salesforce /DYN et des tendances du marché.</span></li><li><span>Proposer des innovations pour améliorer l’efficacité et la valeur apportée par Salesforce / DYN.</span></li><li><span>Participer à la définition de la roadmap technique.</span></li></ul><p><span>8. <strong><u>Relation client et gestion de projet</u></strong></span></p><br><br><ul><li><span>Conseiller les clients ou les équipes internes sur les choix techniques.</span></li><li><span>Participer aux réunions de suivi de projet, de gouvernance et de reporting.</span></li><li><span>Contribuer à la satisfaction client par la qualité des livrables et la pertinence des solutions.</span></li></ul><br>À propos de vous<p><span>Profil titulaire d’un bac +5 (Ecole d’Ingénieur ou Universitaire)</span></p><br><br><p><span>Expérience professionnelle avérée en développement Salesforce (> 7 ans)</span></p><br><br><p><span>Expérience dans un environnement complexe</span></p><br><br><p><span>Connaissance des méthodes agiles</span></p><br><br><p><span>Maîtrise parfaite du français et de l'anglais (B2)</span></p><br><br><span><strong><u>Compétences Salesforce</u></strong></span><br><span>• Maîtrise avancée des Clouds Salesforce : Sales, Service, Experience, Marketing, Field Service…</span><br><span>• Excellente connaissance du modèle de données Salesforce.</span><br><span>• Connaissance approfondie d’Apex, Lightning Web Components, Flows, SOQL/SOSL.</span><br><span>• Conception d’architectures multi-org et multi-cloud.</span><br><span><strong><u>Certifications appréciées (non exhaustif) :</u></strong></span><br><span>• Application Architect</span><br><span>• System Architect</span><br><span>• Technical Architect (CTA) – un atout majeur</span><br><span>• Integration Architecture Designer</span><br><span>• Data Architecture & Management Designer</span><br><p>You bring rigor, passion for challenges, and determination. You seek the opportunity to expand your expertise, achieve your goals, and thrive.</p><br><br>Informations supplémentaires<p><strong>• Opportunités mondiales:</strong> Travailler au sein d’équipes multinationales avec la possibilité de collaborer avec des collègues et des clients du monde entier..<br><strong>• Environnement de travail flexible:</strong> Horaires flexibles et possibilité de combiner travail au bureau et à domicile (modalités hybrides).<br><strong>• Développement professionnel:</strong> Programmes de formation et opportunités de montée en compétences ou de reconversion.<br><strong>• Évolution de carrière:</strong> Possibilités de progression interne et de mobilité au sein d’Orange.<br><strong>• Culture bienveillante et audacieuse:</strong> Programmes de santé et de bien-être, initiatives en faveur de la diversité et de l’inclusion, actions de Responsabilité Sociétale des Entreprises (RSE) et événements de lien avec les salariés.<br><strong>• Programmes de récompenses:</strong> Programme de parrainage.</p><br><br>Égalité des chances en matière d'emploi<p>Quel que soit votre âge, votre identité de genre, votre origine ethnique, votre religion/croyance, votre orientation sexuelle, votre situation matrimoniale, votre neurotype, votre handicap, votre statut de vétéran ou votre apparence, nous encourageons la diversité au sein de nos équipes, car elle constitue une force pour le collectif et un vecteur d’innovation. Le groupe Orange est une entreprise inclusive et égalitaire : n’hésitez pas à nous faire part de vos besoins spécifiques.</p><br><br>Récompenses..<p> At Orange, only your skills matter.
</p><br><br>
<p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.
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<span></span><p><b><span>GEC – Global Experts Consulting recrute un Consultant Senior Demand Manager | Secteur Bancaire | Casablanca</span></b><br></p><br><p><span>Dans le cadre d'une mission stratégique pour le compte de l'un de nos clients du secteur bancaire, nous recherchons un </span><b><span>Consultant Senior Demand Manager</span></b><span> pour piloter le processus de gestion des demandes, assurer la gouvernance du portefeuille et coordonner les échanges entre les filiales, les équipes métiers et les équipes IT.</span><br></p><br><p><b><span>Vos principales missions :</span></b><br></p><br><span>Piloter le cycle de vie des demandes, de leur qualification jusqu'à leur clôture.</span><br><br><span>Analyser, qualifier et prioriser les besoins exprimés par les filiales.</span><br><br><span>Assurer la coordination entre les équipes métiers, IT et Delivery.</span><br><br><span>Garantir le respect des SLA et assurer le suivi des délais de traitement.</span><br><br><span>Produire les tableaux de bord, KPI et reportings de pilotage.</span><br><br><span>Identifier les risques, points de blocage et proposer les plans d'actions adaptés.</span><br><br><span>Animer les instances de gouvernance et assurer le suivi des décisions.</span><br><br><span>Contribuer à l'amélioration continue du processus de Demand Management.</span><br><br><p><b><span>Profil recherché :</span></b><br></p><br><span>Bac+5 (Ãcole d'Ingénieur ou de Commerce).</span><br><br><span>Minimum 6 ans d'expérience en Demand Management, PMO, Portfolio Management ou Gouvernance SI.</span><br><br><span>Expérience confirmée dans le pilotage de portefeuille de demandes ou de projets.</span><br><br><span>Solide expérience en environnement bancaire.</span><br><br><span>Excellentes compétences en gouvernance, coordination transverse et reporting.</span><br><br><span>Très bonne maîtrise des KPI, SLA et outils de pilotage.</span><br><br><span>Excellentes capacités de communication, d'organisation et de leadership transversal.</span><br><br><span>Disponibilité immédiate ou rapide.</span><br><br><br> </div>
<p>Position: Senior Compliance & Subgrants Advisor Location: Consultancy | Home-based with travel to Morocco and Tunisia Application Deadline: 07 August 2026 Duration: Approximately 60 - 75 working days during the programme inception phase (anticipated period: September December 2026) Start Date: 01 September 2026 Consultancy Fee: Competitive daily consultancy fee to be agreed based on qualifications and relevant experience.</p><p>About the Programme SPARK is implementing a programme that aims to strengthen women's entrepreneurship in Morocco and Tunisia by selecting, supporting and enabling In-Country implementing partners (IPs) through tailored financial and non-financial support. IPs will drive impact, addressing barriers through co-designed interventions that will support women entrepreneurs and their enabling environment. SPARK will build the capacity of these IPs to enhance gender-responsive and transformative business development services, including tailored skill-building for climate-vulnerable and informal women entrepreneurs in business management, financial literacy, and digital tools, alongside MHPSS and soft skills training. At the societal level, IPs will design and implement community sensitisation and norm-change dialogues; promote positive narrative campaigns on women s economic participation; and establish structured networks to foster business linkages, resilience, and safety.</p><p>Assignment Objective SPARK is seeking a Senior Compliance & Subgrants Advisor to provide strategic and technical guidance during the inception phase of the programme and beyond, specifically for the development of the programme's compliance and subgrant management approach, the selection and organisational assessment of implementing partners (IPs), the co-design of tailored compliance and fiduciary improvement plans, and the establishment of practical systems, tools and guidance that enable accountable, transparent and effective programme implementation.</p><p>Scope of Work • Advise on the programme's overall compliance, governance and subgrant management approach, ensuring that it is practical, risk-based and aligned with donor requirements, while reflecting the operational realities of implementing partners in Morocco and Tunisia. • Support the development and enhancement of implementing partner selection, due diligence, organisational assessment and compliance tools to assess institutional readiness, governance arrangements, fiduciary capacity and risk management systems. • Support the implementing partner selection process by providing technical guidance on governance, financial management, procurement, internal controls and organisational compliance. • Facilitate organisational compliance and fiduciary assessments and support selected implementing partners in analysing assessment findings and co-designing tailored Compliance Improvement Plans that strengthen institutional systems and readiness to manage programme funding. • Support the co-design of practical compliance, financial management and subgrant management procedures with selected implementing partners, ensuring local ownership while maintaining alignment with donor requirements and SPARK's partnership approach. • Develop practical guidance, templates and quality assurance mechanisms that support compliant implementation of partnership agreements, financial support mechanisms, procurement, financial reporting and risk management throughout programme implementation. • Support the preparation of in-country programme kick-off clinics and deliver training and coaching to SPARK staff and implementing partners on compliance, subgrant management, fiduciary responsibilities and good partnership practices. • Promote organisational learning and adaptive management by identifying lessons learned, documenting good practices and supporting the continuous refinement of compliance and partnership management approaches throughout programme implementation. • Work closely with the GESI, MEL and Capacity Strengthening Advisors to ensure that compliance, governance and fiduciary management are fully integrated into the programme's overall implementation methodology, including partner selection, capacity strengthening, co-design and learning processes. • Support the continuous strengthening of SPARK's overall partnership approach by contributing practical tools, guidance and recommendations that enhance partner due diligence, compliance systems, risk management and institutional capacity across SPARK's programmes. • Provide any other relevant technical guidance required to strengthen implementing partners' institutional capacity, accountability and long-term sustainability.</p><p>Expected Deliverables and Outputs Expected deliverables and outputs will be refined and agreed at the onset of the assignment and will most likely include: • Inception Work Plan , to be designed in consultation with the other technical advisors and the Programme Lead at the onset of the assignment. • Compliance and Subgrant Management Framework , establishing the programme's overall approach to compliance, governance, fiduciary management and accountable partnership implementation. • Enhanced implementing partner selection, due diligence and organisational assessment tools , ensuring effective assessment of governance, institutional readiness, fiduciary capacity and compliance risks. • Compliance and fiduciary assessment methodology , including practical tools, guidance and risk assessment approaches for implementing partner assessments. • Tailored Compliance Improvement Plans , co-designed with selected implementing partners to strengthen governance, procurement, financial management, internal controls and institutional compliance systems. • Practical compliance and subgrant management toolkit , including templates, reporting formats, quality assurance mechanisms and guidance to support effective implementation of partnership agreements and financial support </p><p><strong>Desired Candidate Profile</strong></p><p>Requirements and Qualifications The successful candidate should possess: • A Master's degree in Finance, Accounting, Business Administration, Public Administration, Law, International Development or another relevant discipline. • At least 10 years of professional experience in donor compliance, grant management or institutional compliance. • Demonstrated experience designing compliance and subgrant management systems. • Proven experience conducting organisational due diligence and local partner compliance assessments. • Experience developing internal control frameworks and risk management systems. • Experience strengthening the financial and compliance capacities of NGOs, Business Support Organisations or similar institutions. • Experience working with international donors, preferably the Dutch Ministry of Foreign Affairs, the European Union or comparable bilateral or multilateral organisations. • Experience in Morocco, Tunisia or the wider MENA region is highly desirable. • Excellent analytical, stakeholder engagement and report-writing skills. • Excellent written and spoken English. Knowledge of French and/or Arabic is considered a strong asset.</p>
<h2 class="h5">Job description</h2>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
</p><br><br>
<br> Job : <p>**Expertise & Design**:</p><br><br><p>-Design the architecture of Workspace/MyApps portals,</p><br><br><p>-Maintain the technical roadmap, ensure performance and resilience.</p><br><br><p>**Industrialization & Operations**: Lead monitoring, automation, and N3 support.</p><br><br><p>**Security & Governance**: Ensure compliance and participate in audits.</p><br><br><p>**Collaboration & Leadership**: Work with the Product Owner, network teams, cybersecurity, and IT department.</p><br><br> <br> Required profile : <p><strong><em>Expert in application access solutions (F5 BIG-IP, Palo Alto, Microsoft Entra ID, MyApps) with technical leadership.</em></strong></p><br><br><p>Minimum 10 years in architecture and management of application access portals, with experience in leading technical teams and cross-functional collaboration.</p><br><br><p><em>**Technical Skills**: F5 BIG-IP (APM, LTM, iRules), Microsoft Entra ID (SAML, OAuth2, MFA), MyApps, Palo Alto/Zscaler (Secure Browser), Zero Trust, vulnerability management (CVE), automation (scripts). **Cybersecurity**: Access security, TLS compliance, certificate management. **Soft Skills**: Leadership, teaching skills, technical/non-technical communication, fluent English. **Methodologies**: Agile (Epics/Features), ITIL (Change/Problem Management), FinOps.</em></p><br><br> <br><br> </div>
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<p><strong>AXA ASSURANCE MAROC</strong> recrute pour le compte de sa <strong>Direction GRC, Indemnisation et Achats Assurantiels </strong>un/une <strong>Lead Pilotage et Surveillance</strong> :</p><br><p><strong><u>Mission du poste : </u></strong></p><br><p>Le <strong>Lead Pilotage & Surveillance</strong> a pour vocation de définir, piloter et optimiser les dispositifs de suivi de la performance opérationnelle de la Direction GRC, Indemnisation et Achats Assurantiels.<br>Il est garant de la fiabilité des données, de la pertinence des indicateurs de pilotage et de la production des analyses nécessaires à la prise de décision. Il accompagne les métiers dans l'identification des leviers de performance, pilote les outils de reporting et contribue à l'amélioration continue des processus ainsi qu'au développement de la culture de la donnée au sein de la Direction.<br> </p><br><p><strong><u>Activités du poste :</u></strong></p><br><p>Le Lead Pilotage & Surveillance exerce tout ou partie des activités principales suivantes :</p><br><p><strong>Définir et piloter le dispositif de pilotage de la performance :</strong></p><br><ul><li>Définir, concevoir et faire évoluer les tableaux de bord, indicateurs de performance et outils décisionnels répondant aux besoins des différentes lignes métiers;</li><li>Garantir la fiabilité, la cohérence et la disponibilité des données utilisées pour le pilotage de l'activité;</li><li>Piloter la production des reportings périodiques et veiller au respect des délais de diffusion</li></ul><p><strong>Produire les analyses et accompagner la prise de décision :</strong></p><br><ul><li>Réaliser des analyses statistiques et multidimensionnelles permettant d'identifier les leviers de performance et les axes d'amélioration;</li><li>Élaborer les dossiers d'analyse destinés aux comités de pilotage et instances de gouvernance;</li><li>Formuler des recommandations et accompagner les Directions opérationnelles dans la définition et le suivi des plans d'actions.</li></ul><p><strong>Piloter les outils, les projets Data et l'amélioration continue :</strong></p><br><ul><li>Piloter les évolutions des outils BI, de reporting et de visualisation des données en collaboration avec les équipes IT et Data;</li><li>Identifier les opportunités d'automatisation et d'optimisation des processus de production des données;</li><li>Contribuer aux projets de transformation, de digitalisation et d'amélioration continue de la Direction.</li></ul><p><strong>Coordonner l'activité et développer les expertises : </strong></p><br><ul><li>Coordonner les activités de pilotage et assurer le partage des bonnes pratiques auprès des équipes;</li><li>Accompagner la montée en compétence des collaborateurs sur les outils, les méthodes d'analyse et les pratiques de pilotage;</li><li>Assurer une veille sur les nouvelles méthodes d'analyse de données, les outils décisionnels et les meilleures pratiques du marché.</li></ul><p><strong>En outre, et de façon non limitative, il peut être amené à :</strong></p><br><ul><li>Participer ou piloter des groupes de travail transverses;</li><li>Représenter son activité auprès des différentes parties prenantes internes;</li><li>Réaliser toute mission confiée par sa hiérarchie compatible avec ses fonctions.</li></ul><p> <strong><u>Compétences requises:</u></strong></p><br><p><u>Compétences techniques :</u></p><br><ul><li>Maîtrise avancée de SQL.</li><li>Excellente maîtrise de Power BI et des outils décisionnels.</li><li>Expertise en analyse de données, statistiques et modélisation.</li><li>Maîtrise des techniques de préparation, de contrôle et de fiabilisation des données.</li><li>Bonne connaissance des environnements Data et des outils décisionnels.</li><li>Gestion de projets Data et BI.</li></ul><p> <u>Compétences managériales :</u></p><br><ul><li>Leadership et capacité à fédérer des équipes transverses.</li><li>Capacité à piloter des projets stratégiques.</li><li>Sens du pilotage par la performance.</li><li>Accompagnement du changement.</li><li>Capacité à influencer et à accompagner la prise de décision.</li></ul><p> <u>Compétences transversales :</u></p><br><ul><li>Excellentes capacités d'analyse et de synthèse.</li><li>Esprit critique et orientation résultats.</li><li>Force de proposition.</li><li>Sens de l'organisation et de la priorisation.</li><li>Capacité à vulgariser des analyses complexes.</li><li>Respect de la confidentialité et éthique dans la gestion des données.</li></ul><p> <strong><u>Profil recherché :</u></strong></p><br><ul><li>De formation Bac+5 (Université ou Grande École) en Statistiques, Actuariat, Data Science, Business Analytics ou équivalent.;</li><li>Expérience d'au moins 5 ans dans le pilotage de la performance, le reporting, la Business Intelligence, les statistiques, l'actuariat ou la Data, dont une expérience significative dans la coordination de projets ou le pilotage d'activités..</li></ul><p>Si le descriptif correspond à votre profil et motivations professionnelles, merci de nous faire parvenir vos CV.</p><br><p><strong>Pourquoi rejoindre AXA Assurance Maroc ?</strong></p><br><ul><li>AXA est un des leaders de l’assurance et de la gestion d’actifs à travers le monde.</li><li>Nous aidons nos 108 millions de clients à traverser les petites et grandes difficultés de la vie.</li><li>Accéder à des opportunités de développement professionnel et de formation continue pour favoriser votre croissance au sein de notre entreprise et enrichir votre panel de compétences.</li><li>Evoluer dans une culture d'entreprise basée sur l’agilité, la performance individuelle et collective, la collaboration et l'éthique.</li><li>Être collaborateur AXA Assurance Maroc, c’est rejoindre un environnement de travail inclusif et diversifié, où chaque individu est valorisé et a la possibilité de s'épanouir.</li><li>Tous nos emplois sont ouverts aux personnes en situation d’handicap.</li></ul> </div>
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<span></span><p><b><span>GEC recrute | Chef de Projet Senior International | Secteur Bancaire</span></b><br></p><br><p><span>Dans le cadre d'une mission stratégique pour le compte de l'un de nos clients bancaires, </span><b><span>GEC – Global Experts Consulting</span></b><span> recherche un </span><b><span>Chef de Projet Senior International</span></b><span> pour piloter des projets à fort enjeu liés aux activités de Banque Internationale.</span><br></p><br><p><b><span>Vos principales missions :</span></b><br></p><br><p><span>Piloter des projets SI de bout en bout (cadrage, planification, exécution, recette et mise en production).</span><br></p><br><p><span>Recueillir, analyser et formaliser les besoins métiers en collaboration avec les différentes parties prenantes.</span><br></p><br><p><span>Réaliser les études d'impact et assurer la coordination entre les équipes Métiers, MOA, MOE, IT et partenaires.</span><br></p><br><p><span>Animer les comités projet, suivre les plannings, les budgets, les risques et les plans d'actions.</span><br></p><br><p><span>Superviser les phases de recette fonctionnelle (SIT/UAT) et garantir la qualité des livrables.</span><br></p><br><p><span>Accompagner les projets de transformation liés aux activités de Banque Internationale.</span><br></p><br><p><b><span>Profil recherché :</span></b><br></p><br><span>Bac+5 en Informatique, Finance ou équivalent.</span><br><br><span>Minimum </span><b><span>10 ans d'expérience</span></b><span> en gestion de projets SI bancaires.</span><br><br><span>Solide expérience dans les domaines de la </span><b><span>Banque Internationale</span></b><span>, du </span><b><span>Trade Finance</span></b><span>, des </span><b><span>paiements internationaux</span></b><span> ou du </span><b><span>Core Banking</span></b><span>.</span><br><br><span>Excellente maîtrise du pilotage de projets complexes et de la coordination d'équipes pluridisciplinaires.</span><br><br><span>Bonne connaissance des standards </span><b><span>SWIFT</span></b><span>, </span><b><span>ISO 20022</span></b><span> et des environnements bancaires internationaux constitue un véritable atout.</span><br><br><span>Une expérience sur des solutions Core Banking (Temenos T24, Finastra…) est appréciée.</span><br><br><span>Excellentes capacités de communication, d'organisation et de leadership.</span><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
</p><br><br>
<br> Job : <p><strong>Responsibilities - Migration and technical execution </strong></p><br><br><p>- Perform migration operations according to the schedule and established procedures.</p><br><br><p>- Use dedicated tools (SPMT, ShareGate, Migration Manager, PowerShell scripts).</p><br><br><p>- Prepare source and target environments (permissions, paths, prerequisites).</p><br><br><p>- Participate in pre- and post-migration validation tests.</p><br><br><p><strong>Responsibilities - Quality control & integrity </strong></p><br><br><p>- Verify the completeness of migrated data (volume, structure, permissions).</p><br><br><p>- Identify and report detected anomalies.</p><br><br><p>- Propose simple corrective actions or escalate them to N3.</p><br><br><p><strong>Responsibilities - Reporting & documentation </strong></p><br><br><p>- Produce progress reports (migration log, success rate, errors).</p><br><br><p>- Document incidents, actions taken, and technical follow-ups.</p><br><br><p>- Update dashboards, procedures, and checklists.</p><br><br> <br> <br> Required profile : <p><strong>Technical Skills </strong></p><br><br><ul><li>Proficiency in Microsoft 365: SharePoint Online, OneDrive, Teams.</li><li>Knowledge of Windows File Servers (NTFS, shares).</li><li>Migration tools: SPMT, ShareGate, Migration Manager.</li><li>Basic SQL knowledge.</li><li>PowerShell knowledge.</li></ul><p><strong>Behavioral Skills </strong></p><br><br><ul><li>Rigor and attention to detail.</li><li>Ability to follow procedures and document precisely.</li><li>Team spirit.</li><li>Organization.</li></ul><p><strong>Qualifications:</strong></p><br><br><p><em>Associate's or Bachelor's degree in IT / Systems and Networks / Cloud.</em></p><br><br><p><em>Proficiency in Microsoft 365: SharePoint Online, OneDrive, Teams</em></p><br><br><p><em>Good level of English. </em></p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
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<p><i>Saviez-vous que KONE transporte plus d’un milliard de personnes chaque jour ? Avec plus de 57 000 collaborateurs passionnés présents dans plus de 60 pays, nous partageons une même vision : améliorer la qualité de vie urbaine. Leader mondial des ascenseurs et des escaliers mécaniques, notre mission est de faciliter les déplacements et les flux au cœur des villes.</i></p><br><p>Chez KONE, l’innovation fait avancer les choses.</p><br><p>Nous construisons un avenir où les villes deviennent toujours plus intelligentes. En tant que leader de l’innovation dans le secteur des ascenseurs et des escaliers mécaniques, nous développons des produits et des solutions qui repoussent les limites et réinventent la façon dont les bâtiments sont conçus et utilisés pour vivre, travailler et se divertir.</p><br><p>Rattaché(e) directement au Financial Controller, nous recherchons un(e) Spécialiste Recouvrement dynamique, rigoureux(se) et enthousiaste pour rejoindre notre équipe basée à Casablanca, au Maroc.</p><br><p>Dans ce rôle, vous serez chargé(e) de mettre en œuvre les activités liées à la gestion du crédit client et au recouvrement, en contribuant activement à l’amélioration des performances de recouvrement et à la gestion efficace des comptes clients.</p><br><p>Vous aurez l’opportunité de rejoindre une équipe de professionnels engagés, qui travaillent ensemble pour mettre en œuvre des stratégies de recouvrement efficaces sur le marché. Si vous êtes orienté(e) résultats, aimez relever les défis et souhaitez apporter une réelle valeur ajoutée à l’équipe, nous serions ravis de recevoir votre candidature.</p><br>Vos principales responsabilités<ul><li>Effectuer les premiers appels de recouvrement auprès des clients de manière structurée, en s’appuyant sur les listes de travail et les fonctionnalités de SAP.</li><li>Obtenir les engagements de paiement des clients lors des appels de recouvrement et les enregistrer avec précision dans SAP.</li><li>Identifier et enregistrer dans SAP les éventuels litiges relatifs aux factures lors des échanges avec les clients.</li><li>Initier le processus de gestion des litiges en transmettant les litiges identifiés aux interlocuteurs concernés au sein de l’organisation afin d’en traiter la cause racine.</li><li>Assurer le suivi et la coordination du processus de résolution des litiges afin de garantir leur traitement par les équipes appropriées et dans les meilleurs délais.</li></ul>Votre profil<ul><li>Formation en Finance, Gestion du Crédit ou dans un domaine similaire, idéalement complétée par une expérience en gestion du crédit.</li><li>Minimum 2 ans d’expérience professionnelle dans le domaine de la gestion du crédit et/ou du recouvrement.</li><li>Une expérience au sein d’une entreprise multinationale serait un atout.</li><li>Forte orientation client et capacité à mener les premiers appels de recouvrement de manière structurée et professionnelle, notamment à l’aide de SAP.</li><li>Capacité à identifier, documenter et transmettre les litiges aux interlocuteurs concernés afin d’en assurer la résolution.</li><li>Expérience dans la coordination du processus de résolution des litiges et dans le suivi des actions jusqu’à leur clôture.</li><li>La maîtrise de SAP, des outils ERP et de MS Office constitue un avantage.</li><li>Personne dynamique, motivée, rigoureuse, organisée et autonome, avec une forte orientation vers les résultats et un excellent sens du service client.</li><li>Capacité à analyser et interpréter des données afin d’identifier des tendances, de tirer des conclusions et de soutenir la prise de décision.</li><li>Excellent esprit d’équipe et capacité à contribuer à un environnement de travail positif et collaboratif.</li><li>Excellentes compétences en anglais, notamment en communication, présentation et négociation.</li></ul>Ce que nous vous offrons<ul><li>L’opportunité de rejoindre une équipe dynamique et collaborative au sein d’un groupe international reconnu.</li><li>Un environnement de travail qui valorise l’engagement, la collaboration et la performance.</li><li>Une politique de rémunération et de reconnaissance visant à engager et motiver nos collaborateurs.</li><li>Des programmes complets de formation et de développement professionnel.</li><li>Un poste stimulant, avec des responsabilités clairement définies et des objectifs précis.</li><li>Un accompagnement régulier à travers des échanges et des discussions sur la performance.</li><li>Des opportunités de développement et d’évolution professionnelle.</li><li>Des programmes de mentorat et de coaching.</li><li>Un environnement fondé sur la confiance, le respect et la flexibilité.</li><li>Une culture d’entreprise basée sur des valeurs fortes, l’éthique et des comportements responsables.</li><li>Un engagement fort en faveur de la durabilité et de l’innovation.</li><li>L’opportunité de contribuer au succès d’une organisation internationale performante et en pleine évolution.</li></ul><p><i>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.</i></p><br><p>Read more on <span><i><u>https://kone.com/global/en/careers.html</u></i></span></p><br> </div>
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<p>APM Terminals</p><br><br><br><br><br><br><br><br><br><br><b>Head of Lean – APM Terminals Tangier TM2</b><br><b>About APM Terminals</b><p>At <b>APM Terminals</b>, a global leader in port and terminal operations, we enable global trade and support sustainable growth. Our success is driven by a continuous improvement mindset — understanding how work is done, identifying what creates value, and eliminating waste. At <b>Tangier TM2</b>, one of the largest and most advanced container terminals in the West Mediterranean, we are committed to operational excellence, innovation, and developing world-class capabilities. Lean principles are at the core of how we operate, empowering our teams to continuously improve performance, safety, and customer satisfaction.</p><br><br><br><b>About the Role</b><p>We are seeking a <b>Head of Lean</b> to lead the deployment and maturity of Lean across <b>APM Terminals Tangier TM2</b>. This role acts as a <b>strategic and tactical transformation leader</b>, embedding Lean thinking into daily operations and driving measurable improvements in productivity, cost efficiency, and business performance.</p><br><br><p>Reporting directly to the <b>Managing Director (MD) and Chief Operating Officer (COO)</b>, this role is critical in shaping the terminal’s operational excellence journey and strengthening its position as a benchmark in the WestMed region.</p><br><br><p>The successful candidate will combine strong <b>industrial engineering expertise, business acumen, and leadership capabilities</b> to deliver sustainable impact through people and processes.</p><br><br><br><b>Key Responsibilities</b><b>Lean Strategy & Deployment</b><ul><li>Drive the <b>end-to-end Lean transformation strategy</b> aligned with terminal and regional business priorities (Safety, Performance, Capacity, Growth, Customer Centricity, Cost).</li><li>Translate strategic objectives into <b>clear Lean initiatives and execution roadmaps</b>.</li><li>Ensure full deployment and sustainability of the <b>APMT Business System / Operating System</b>.</li></ul><br><b>Culture & Leadership Development</b><ul><li>Positively coach, influence, and actively manage <b>leadership behavioral change</b> aligned with APM Terminals Lean principles.</li><li>Build and embed a <b>high-performance continuous improvement culture</b>, focused on problem-solving at root cause.</li><li>Act as a <b>trusted advisor and coach</b> to senior leadership and Heads of Departments.</li></ul><br><b>Operational Excellence & Continuous Improvement</b><ul><li>Embed Lean principles into business operations to <b>reduce waste, improve efficiency, and enhance customer satisfaction</b>.</li><li>Lead and coordinate implementation of:<ul><li>Process Standardization</li><li>Daily Management & Visual Management</li><li>Kaizen (continuous improvement initiatives)</li><li>A3 Problem Solving</li><li>Value Stream Mapping</li></ul></li><li>Drive standardization and <b>replication of best practices</b> across the terminal.</li></ul><br><b>Capability Building</b><ul><li>Establish and execute plans to <b>build Lean capabilities across all functions</b>.</li><li>Lead the <b>Lean Academy</b> and structured training programs.</li><li>Drive <b>Training Within Industry (TWI)</b> implementation, including:<ul><li>Job Instruction (JI)</li><li>Work Instruction (WI)</li><li>Job Relations (JR)</li></ul></li><li>Develop leaders and teams to become <b>independent problem solvers</b>.</li></ul><br><b>Performance Management & Governance</b><ul><li>Provide <b>clear and timely reporting</b> on Lean deployment progress, risks, and outcomes.</li><li>Define and monitor <b>Lean maturity and performance indicators</b>.</li><li>Facilitate <b>policy deployment (Hoshin Kanri)</b> and ensure alignment across all levels.</li></ul><br><b>Engagement & Team Leadership</b><ul><li>Foster an environment of <b>strong teamwork, learning, and continuous development</b>.</li><li>Drive, recognize, and reward team performance, ensuring ongoing growth and improvement.</li><li>Promote <b>open communication and collaboration</b> across functions.</li></ul><br><b>Key Metrics for Success</b><ul><li>Improvement in <b>terminal throughput and productivity</b></li><li>Reduction in <b>cost per operation</b></li><li>Increased <b>equipment and process efficiency</b></li><li>Advancement in <b>Lean maturity level</b></li><li>Strengthened <b>problem-solving capability across teams</b></li><li>Enhanced <b>customer satisfaction and service levels</b></li></ul><br><b>What We Are Looking For</b><b>Experience & Background</b><ul><li>Strong experience in <b>Lean, Operational Excellence, or Continuous Improvement leadership roles</b></li><li>Solid background in <b>industrial engineering, operations, or business management</b></li><li>Proven track record delivering <b>measurable operational and financial improvements</b></li><li>Experience in <b>complex, large-scale industrial environments</b> (ports, logistics, manufacturing preferred)</li></ul><br><b>Technical & Leadership Skills</b><ul><li>Deep expertise in Lean tools and methodologies (Kaizen, A3, VSM, Standard Work, Daily Management, etc.)</li><li>Strong <b>change management and transformation leadership</b> experience</li><li>Ability to <b>influence senior stakeholders and drive cultural change</b></li><li>Excellent coaching, facilitation, and communication skills</li></ul><br><b>Mindset & Behaviors</b><ul><li>Strong <b>continuous improvement mindset</b> — curious, structured, and solution-oriented</li><li>Passion for solving problems at <b>root cause</b></li><li>High level of <b>drive, resilience, and accountability</b></li><li>Collaborative and people-focused leadership style</li></ul><br><b>Qualifications & Languages</b><ul><li>Degree in <b>Industrial Engineering, Business Management, or related field</b></li><li>Lean certifications (e.g., <b>Lean Six Sigma Black Belt</b>) are a strong advantage</li><li><b>Fluent English is required</b></li><li><b>Arabic and/or French are strong pluses</b></li></ul><br><b>Reporting Line</b><ul><li>Reports directly to: <b>Managing Director (MD) and Chief Operating Officer (COO)</b></li><li>Scope: <b>APM Terminals Tangier TM2</b>, with alignment to regional and global Lean initiatives</li></ul><br><br><p><span><span>Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.</span></span></p><br><br><br><p><span><span><span>We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing </span><span><span><span><span><span><span><span><span><span><span><span>accommodationrequests@maersk.com</span></span></span></span></span></span></span></span></span></span></span><span>. </span></span></span></p><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p><strong>AFD.Tech</strong> fosters a deeply <strong>human and collaborative</strong> culture, built on trust, team spirit, and mutual support.<br>
Employees grow within a close-knit environment where hands-on managers guide, mentor, and empower their teams.<br>
This people-focused approach is strengthened by a solid <strong>organizational structure</strong>, ensuring consistency, quality, and operational excellence.<br>
<strong>Innovation</strong> and creativity play a supportive role, while <strong>performance</strong> and challenge are present but balanced.
</p><br><br>
<br> Job : <p>As part of strengthening our <strong>Digital Workplace and IT</strong> Service Management activities, we are recruiting several technical profiles, from <strong>Junior to Senior/L3</strong> level, to work on complex and highly critical production environments.</p><br><br><p>Depending on your expertise, you will participate in the administration, evolution, and operational maintenance of the following environments:</p><br><br><ul><li>EUC and endpoint management: Microsoft Intune, Autopilot, Azure Virtual Desktop, Windows 365, and VDI</li><li>Microsoft 365 and Identity: Exchange Online, Teams, Entra ID, and Active Directory</li><li>EUC Infrastructure: Windows Server, Active Directory Tier-0, SQL Server, IIS, WSUS, and WDS</li><li>ServiceNow ITSM: Incident, Change, Problem, CMDB, workflows, and integrations</li></ul><p>Senior profiles will also be responsible for technical governance, handling L3 escalations, producing architecture documents, and supporting teams.</p><br><br><p><strong>Your main tasks:</strong></p><br><br><p><br><u><em><strong>EUC, Intune, and User Environment</strong></em></u></p><br><br><ul><li>Administer and evolve Microsoft Intune: compliance policies, configuration profiles, application deployment, and endpoint management.</li><li>Ensure the deployment and support of Windows Autopilot.</li><li>Administer Azure Virtual Desktop, Windows 365, and VDI environments.</li><li>Resolve incidents related to device enrollment, Intune policies, and virtual sessions.</li><li>Manage operating system updates and monitor workstation compliance.</li><li>Maintain equipment inventory and operational documentation.</li><li>Develop PowerShell scripts to automate recurring operations.</li><li>Take charge, depending on seniority level, of Windows, macOS, iOS, and Android environments.</li></ul><p><u><em><strong>Microsoft 365, Teams, Exchange, and Identity</strong></em></u></p><br><br><ul><li>Administer Microsoft 365 services, particularly Exchange Online, Teams, SharePoint, and OneDrive.</li><li>Manage mailboxes, licenses, groups, access, and Teams policies.</li><li>Administer Microsoft Entra ID: provisioning, conditional access, Hybrid Join, B2B federation, and identity governance.</li><li>Participate in Active Directory and Group Policy management.</li><li>Handle Microsoft 365 and Identity incidents up to L2 or L3 levels.</li><li>Automate Microsoft 365 and Identity operations using PowerShell and Microsoft Graph API.</li><li>Contribute to tenant governance, privileged access management, and security policy enforcement.</li></ul><p><u><em><strong>Windows Infrastructure, Active Directory, and SQL Server</strong></em></u></p><br><br><ul><li>Administer Windows Server and Active Directory environments.</li><li>Manage users, groups, organizational units, GPOs, and trust relationships.</li><li>Monitor domain controllers, FSMO roles, replication, and authentication mechanisms.</li><li>Administer infrastructure services such as IIS, WSUS, and WDS.</li><li>Participate in patching operations and perform pre- and post-deployment checks.</li><li>Perform routine operations on SQL Server: backups, maintenance, monitoring, and performance tracking.</li><li>Contribute to the administration of high-availability SQL Server environments, including Always On.</li><li>Develop PowerShell scripts to automate administration tasks.</li></ul><p><u><em><strong>ServiceNow ITSM</strong></em></u></p><br><br><ul><li>Administer and evolve the ServiceNow ITSM platform.</li><li>Configure Incident, Change, Problem, and CMDB modules.</li><li>Manage accounts, groups, roles, and access controls.</li><li>Update workflows, routing rules, incident categories, change templates, and approval chains.</li><li>Monitor CMDB data quality and handle discrepancies, duplicates, or obsolete items.</li><li>Develop and maintain REST API integrations.</li><li>Design automations with Flow Designer, Business Rules, UI Policies, and JavaScript/GlideScript.</li><li>Participate in CAB processes and ensure adherence to ITSM processes.</li><li>Contribute to integrations between ServiceNow and monitoring tools like Dynatrace.</li></ul><p><u><em><strong>Expertise, Governance, and L3 Support</strong></em></u></p><br><br><p>For Senior/L3 profiles:</p><br><br><ul><li>Take charge of complex technical escalations and manage their resolution.</li><li>Perform root cause analysis and define corrective actions.</li><li>Design and govern Digital Workplace, M365, Infrastructure, and ITSM architectures.</li><li>Produce technical documents such as HLD, LLD, RCA, procedures, and runbooks.</li><li>Manage evolutions, major changes, and platform lifecycles.</li><li>Define technical, security, and operational standards.</li><li>Mentor and upskill junior and experienced engineers.</li><li>Coordinate activities with Identity, Cloud, Security, Infrastructure, and Operations teams.</li></ul> <br> <br> Required profile : <p><strong>Education & Experience:</strong></p><br><br><p><u><em>Junior Profiles</em></u></p><br><br><ul><li>0 to 2 years of experience in IT administration or support.</li><li>Basic knowledge in one of the following environments:</li></ul><ol><li>Microsoft Intune and Microsoft 365</li><li>Exchange Online and Teams</li><li>Active Directory and Windows Server</li><li>ServiceNow ITSM</li></ol><ul><li>Familiarity with PowerShell.</li><li>Good understanding of user environments and support processes.</li><li>Rigor, service orientation, and willingness to develop skills.</li></ul><p><em><u>Experienced Profiles</u></em></p><br><br><br><ul><li>3 to 5 years of experience in production environment administration.</li><li>Operational expertise in at least one of the following areas:</li></ul><ol><li>Intune, Autopilot, AVD, or VDI</li><li>Microsoft 365, Exchange Online, Teams, and Entra ID</li><li>Active Directory, Windows Server, and SQL Server</li><li>ServiceNow ITSM, CMDB, Incident, and Change</li></ol><ul><li>Proficiency in PowerShell.</li><li>Ability to handle Level 2 incidents autonomously.</li><li>Knowledge of ITIL processes and change management.</li></ul><p><u><em>Senior / L3 Profiles</em></u></p><br><br><ul><li>Minimum 5 to 6 years of experience depending on the field, including significant experience in L3 activities, technical lead, or architecture.</li><li>Advanced expertise in one of the following areas:</li></ul><ol><li>EUC: Intune, Autopilot, AVD, Windows 365, and VDI</li><li>M365 & Identity: Entra ID, Exchange Online, Teams, Active Directory Tier-0, and Microsoft Graph</li><li>EUC Infrastructure: Active Directory Tier-0, Windows Server, SQL Server, and PowerShell</li><li>ServiceNow: ITSM, CMDB, REST API, Flow Designer, and workflow development</li></ol><ul><li>Experience in complex incident management, technical governance, and continuous improvement.</li><li>Proficiency in architecture documentation and RCA analysis.</li><li>Ability to technically mentor and support junior and experienced profiles.</li></ul><p><u><em>Technical Skills Sought</em></u></p><br><br><ul><li>Microsoft Intune</li><li>Microsoft Autopilot</li><li>Azure Virtual Desktop</li><li>Windows 365 and VDI</li><li>Microsoft 365</li><li>Exchange Online</li><li>Microsoft Teams</li><li>SharePoint and OneDrive</li><li>Microsoft Entra ID</li><li>Active Directory and GPO</li><li>Windows Server</li><li>SQL Server</li><li>PowerShell</li><li>Microsoft Graph API</li><li>ServiceNow ITSM</li><li>CMDB</li><li>REST API</li><li>Flow Designer</li><li>ITIL</li></ul><p><u><em>Additional Skills Appreciated</em></u></p><br><br><ul><li>macOS device administration with Jamf or Intune.</li><li>iOS and Android mobile device management.</li><li>Microsoft Purview and compliance governance.</li><li>Privileged Identity Management.</li><li>Teams Direct Routing.</li><li>Entra ID Hybrid Join.</li><li>Azure Arc.</li><li>ServiceNow Discovery and Service Mapping.</li><li>GlideScript or JavaScript applied to ServiceNow.</li><li>Integration between ServiceNow and Dynatrace.</li><li>Monitoring of EUC and Windows Server environments.</li></ul><p><u><em>Qualities Sought</em></u></p><br><br><ul><li>Rigor and organizational skills.</li><li>Analytical thinking and problem-solving ability.</li><li>Autonomy and sense of responsibility.</li><li>User-centricity and quality of service.</li><li>Ability to work in critical environments.</li><li>Good communication and documentation skills.</li><li>Ability to work with multiple technical teams.</li><li>Professional proficiency in French.</li></ul><p><u><em>Certifications Appreciated</em></u></p><br><br><p>Depending on the scope:</p><br><br><ul><li>Microsoft MS-900, MS-102, or MD-102</li><li>Microsoft Azure / Entra ID</li><li>MCSA or MCSE Windows Server</li><li>ServiceNow CSA</li><li>ServiceNow CIS-ITSM</li><li>ITIL Foundation</li></ul><p><u><strong>Your optimal candidate journey, in 10 days maximum!</strong></u><br> </p><br><br><ol><li>A first exchange by phone and Teams (or at our offices) with a member of the People & Project team to discuss your profile, the position, and the company</li><li>A second interview with a Business Manager or a Technical Expert (by Teams or at our offices)</li></ol><p>Responsiveness, dynamic exchanges, an optimal candidate experience guaranteed with an offer within 10 days maximum.</p><br><br><p><br><strong><u>Reasons to join AFD.Tech part of Accenture, and all our benefits:</u></strong></p><br><br><ul><li>Benefit from personalized support from your 1st day with our Onboarding team and your future Manager (welcome at our Rabat offices, Onboarding day, friendly breakfast).</li><li>Develop your technical, functional, or management skills through Accenture's training catalog and specialized training thanks to our school partnerships.</li><li>Advance your career through our mobility policy.</li><li>Experience extraordinary events with regular events and a family atmosphere (Nintendo Switch Tournament, Photo Shoots, Monthly Birthdays, football tournament (CAM), Personal Coaching and Development, Top Cake, Barbecue Day, Board Games, Annual Party…)</li><li>Our recruitment is based on skills, without distinction of origin, age, or gender, and all our positions are open to people with disabilities.<br> </li></ul> <br><br> </div>