Operation Manager Jobs in Morocco
2411 Jobs Found
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<p>Viatris Pharmaceuticals S.A.S.</p><p>Viatris is a global healthcare company uniquely positioned to bridge the traditional divide between generics and brands, combining the best of both to more holistically address healthcare needs globally. With a mission to empower people worldwide to live healthier at every stage of life, we provide access at scale, currently supplying high-quality medicines to approximately 1 billion patients around the world annually and touching all of life's moments, from birth to the end of life, acute conditions to chronic diseases. </p><br><p>We have been included on number of <span><u>award lists</u></span> that demonstrate the impact we are making. <br> </p><br><p><b>Job Purpose </b></p><br><p><span>The Medical Representative is responsible for maximizing the sales of products through the different sales & promotion activities his geographic territory.</span></p><br><p><b>Key Accountabilities </b></p><br><ul><li><p><span>Visit physicians to promote Viatris products and maximise all opportunities in the process of closing a sales call and contributing to taking a bigger market share.</span></p><br></li><li><p><span>Distribute product samples and marketing literature to physicians and other healthcare professionals.</span></p><br></li><li><p><span>Follow up with HCPs to gather feedback and questions regarding experience with Viatris products.</span></p><br></li><li><p><span>Provide approved information to HCPs on Viatris products, e.g. proper medical usage, dosage amounts and side effects.</span></p><br></li><li><p><span>Provide feedback to Sales Manager on customer requests, responses to promotions and product access.</span></p><br></li><li><p><span>Report visits and other activities using reporting system on regular bases. </span></p><br></li><li><p><span>Prepare short term and long term POA for his territory/line of products in association with Viatris Sales Manager Morocco with detailed activities to follow to achieve individual sales target.</span></p><br></li><li><p><span>Sells consultatively and makes recommendations to HCP of various solutions the company’s products offer patients.</span></p><br></li><li><p><span>Maintain accurate records of all sales and prospecting activities including sales calls, presentations, closed sales and follow up activities within their assigned territory, to maximise its potential.</span></p><br></li></ul><p></p><br><p><b>Level of responsibility </b></p><br><p>Tasks are performed under the general direction of Viatris Morocco; however the incumbent is fully responsible for the business and financial results of his geographical territory.</p><br><p><b><span>Position Relationships: </span></b></p><br><ul><li><p>Similar position holders across the country.</p><br></li><li><p>Supportive department (IT, Medical, Marketing, Finance, HR, Regulatory Affairs) </p><br></li><li><p>Opinion Leaders and Field Experts.</p><br></li></ul><p><b><span>Essential Personal Qualifications:</span></b></p><br><ul><li><p>Need to have at least 5 years experience as Medical representative</p><br></li><li><p>Having been promoting different products and portfolios</p><br></li><li><p>Adequate Education Background.</p><br></li><li><p>Pharmaceutical sales knowledge/ experience.</p><br></li><li><p>Effective Selling skills.</p><br></li><li><p>Strong written and oral communication skills.</p><br></li><li><p>Good computer skills.</p><br></li><li><p>Effective interpersonal and team building skills.</p><br></li><li><p>Good in French. English is a plus</p><br></li></ul><p>A<span><span>t Viatris, we offer</span></span><span><span>competitive</span></span><span><span>salar</span></span><span><span>ies</span></span><span><span>, benefits</span></span><span><span>and</span></span><span><span>an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others.</span></span></p><br><p><span>Viatris is an Equal Opportunity Employer. </span></p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Arrow Enterprise Computing Solutions (ECS), a part of Arrow Electronics, brings innovative IT solutions to market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their channel partners. We help businesses grow faster, operate efficiently, and transform in a dynamic market. We are looking for Business Development Manager to join our dynamic sales team in Arrow ECS ( https://www.arrow.com/globalecs/ ).</p><p>Role Overview : As an ArrowSphere Success Manager for the UK market, you will play a pivotal role in helping partners manage their cloud spend and activity through the ArrowSphere platform. This is an operational role focused on delivering exceptional customer experience and providing deep operational understanding of the ArrowSphere platform. You will support Partner Development Managers (PDMs) in managing their partners and ensuring seamless delivery of services.</p><p>Key Responsibilities:</p><ul><li>Provide exceptional customer experience to partners using the ArrowSphere platform.</li><li>Assist partners in managing their cloud spend on the ArrowSphere platform.</li><li>Collaborate with internal teams to ensure seamless delivery of services</li><li>Demonstrate a deep understanding of the ArrowSphere platform and its functionalities.</li><li>Support Partner Development Managers (PDMs) in managing the ArrowSphere platform partners and delivering services.</li><li>Provide training and support to partners to enhance their knowledge of the ArrowSphere platform.</li><li>Offering an investigative approach to all customer enquiries, ensuring customer satisfaction and resolution is provided</li></ul><p>Cultural Values:</p><ul><li>Creativity: Innovate and think outside the box to provide unique solutions.</li><li>Loyalty: Build and maintain strong, loyal relationships with partners.</li><li>Ownership: Take responsibility for your work and drive initiatives to completion.</li><li>Unity: Collaborate effectively with team members to achieve common goals.</li><li>Dedication: Show commitment and dedication to your role and the success of the team.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Essential Experience:</p><ul><li>Proven track record in customer service and relationship management within the IT industry.</li><li>In-depth knowledge of cloud solutions and services, including IaaS, PaaS, and SaaS.</li><li>Experience in managing and optimizing cloud spend for partners.</li><li>Strong operational understanding of cloud platforms and tools.</li><li>English advanced level required .</li></ul><p>Preferred Experience:</p><ul><li>Experience working with major cloud vendors such as Microsoft or AWS.</li><li>Understanding of industry trends and the competitive landscape in the cloud computing market.</li></ul><p>Qualifications:</p><ul><li>Excellent communication and interpersonal skills.</li><li>Ability to work independently and as part of a team.</li><li>Strong problem-solving skills and attention to detail.</li></ul><p>What We Offer:</p><ul><li>Competitive compensation</li><li>Supportive work environment with flat structures.</li><li>Professional and personal development opportunities.</li><li>Equal Opportunity: Arrow is an equal opportunity employer committed to a diverse and inclusive workplace #LI-JC1</li></ul><p></p></section>
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<br> Company culture : <p><strong>Marketing Call Center</strong> is built around a <strong>predominantly cooperative culture</strong>, where people, trust and teamwork guide daily operations. The company favors a close management style focused on support, empowerment and strong human relationships. This collaborative foundation is complemented by an <strong>innovative mindset</strong> that stimulates creativity and initiative, alongside a <strong>performance-driven approach</strong> based on clear objectives. Structured organizational practices further contribute to operational efficiency and reliability.
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<br> Job : <p>Reporting to your Team Manager, your mission is to sell Fiber Optic offers to individual customers (B2C). You are the first ambassador of tomorrow's connectivity.</p><br><br><p>- Active prospecting: Contact eligible prospects to offer them the switch to Fiber.<br>- Personalized advice: Analyze the household's needs (TV, Internet, Mobile) to offer the most suitable package.<br>- Sales and Closing: Argue, handle objections, and finalize subscription contracts.<br>- File follow-up: Ensure the quality of the data entered to guarantee the success of the technical connection.</p><br><br> <br> <br> Required profile : <p>Sales temperament: You are results-oriented and enjoy taking on daily challenges.<br>Telemarketing skills: Previous successful experience in a call center (ideally in Telecom) is a significant asset.<br>Excellent speaking skills: You express yourself fluently and dynamically in French.<br>Perseverance: You know how to turn a "no" into an opportunity thanks to your persuasive power.</p><br><br> <br><br> </div>
<p>As a project manager at NGE Contracting, your mission would be to ensure the management of works for the proper execution of construction sites, including the management of organization and preparation, administrative and documentary management, and end-of-site management.</p><p><strong>Desired Candidate Profile</strong></p><h2>Required profile</h2>
<p>Qualifications required:</p>
<ul>
<li>Engineer specialized in public works</li>
<li>Minimum 5 years of experience in a similar position (Earthworks / Road / Civil Engineering)</li>
<li>Behavioral competencies:</li>
<li>Methodical and organized</li>
<li>Initiative in proposing solutions within their scope</li>
<li>Integrity and Discretion</li>
<li>Managerial skills with a sense of responsibility and control</li>
<li>Ability to manage and guide teams, aptitude to energize and coordinate them</li>
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Job : <p>As part of our client's growth, we are looking for an experienced French Payroll Manager to join a dynamic team and help manage payroll for French clients.</p><br><br><p>Your main tasks:</p><br><br><ul><li><strong>Manage and oversee the entire French payroll process;</strong></li><li><strong>Ensure the accuracy of payslips and compliance with social obligations;</strong></li><li><strong>Monitor social declarations and charges;</strong></li><li><strong>Support and advise clients on payroll-related issues;</strong></li><li><strong>Handle audits and ensure regulatory monitoring.</strong></li></ul> <br> <br> Required profile : <ul><li>Proven experience in French payroll management;</li><li><strong>Mastery of the Silae software is essential;</strong></li><li>Good knowledge of French social regulations;</li><li>Autonomy, accuracy, and customer service skills.</li></ul><ul><li>Location: Casablanca</li></ul> <br><br> </div>
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Company culture : <p><strong>Sorec</strong> is characterized by a <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central to the organization’s way of working. The company promotes high-quality working relationships, team cohesion and a close, supportive leadership style. This collaborative foundation is complemented by a <strong>moderate innovation focus</strong>, fostering initiative and openness to new ideas. A <strong>structured organizational framework</strong> supports operational efficiency, while competitive performance plays a more limited role.
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<br> Job : <p>Reporting to the Horse Sites Manager, your main mission will be to guarantee a safe and high-quality environment for horse training by ensuring the optimal maintenance of equestrian surfaces, the irrigation system, and associated equipment, as well as by supervising and maintaining green spaces.</p><br><br><p>As such, your main activities will be:</p><br><br><p>Track and Irrigation System Maintenance<br>- Follow and apply the track watering and maintenance schedule<br>- Monitor the condition of the track daily during horse training<br>- Contribute to the detection and repair of electrical faults on the track<br>- Participate in the detection and repair of leaks in the irrigation system<br>Green Space Maintenance<br>- Ensure the cleaning of the track border and the maintenance of the rails<br>- Participate in monitoring the general maintenance of green spaces around the track<br>Penetration Measurements<br>- Regularly carry out penetration measurements of the track to assess its quality<br>Maintenance of Equestrian Surface Maintenance Equipment<br>- Ensure the preventive and corrective maintenance of equestrian surface maintenance equipment (water tanks and pumps, tractors, starting stalls, obstacles, electronic displays, walkers, ...)<br></p><br><br> <br> Required profile : <p>As a potential candidate:</p><br><br><p>- You have a <strong>2-3 year degree in electromechanics or civil engineering</strong> with proven experience in a similar role<br>- You have mastered Electrotechnics and Topography;<br>- You have advanced skills in Mechanics, Earthworks, Hydraulics, and Electricity<br>- You have ethical behavior<br>- You are Conscientious and rigorous<br>- You have team spirit and excellent interpersonal skills<br></p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>ROLE PURPOSE: Promotion of Aspen products to health care professionals in a certain territory of the Moroccan kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participate to local/international events. RESPONSIBILITIES: Represent Aspen through achieving daily targeted calls to physicians and pharmacists. Conducting AVAs & promotional activities Achieve sales budget in the designated territory. Build sustainable positive relationships with target HCPs and different stakeholders. Maintain an updated customer database Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals. Monitoring competitors, staying informed about competitors activities in a defined area. Organising appointments and meetings with community- and hospital-based healthcare staff Introduce ASPEN products in the hospital tender nomenclature Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists Undertaking relevant field research Meeting both the business and scientific needs of healthcare professionals Maintaining detailed records Attending and organising trade exhibitions, conferences and meetings Managing budgets and reviewing sales performance Writing reports and other documents</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>EDUCATION QUALIFICATIONS AND EXPERIENCE: Doctorate Degree/ Multiple Master's in Pharmacy or Scientific Background (Not Mandatory) Three (0-3) in Medical Representative, Key Account Manager or Similar One (1) preferably in Pharmaceuticals TECHNICAL SKILLS: MS Office - Working knowledge CRM / Call Report - Working knowledge KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer & Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow & Develop Contribute Special Expertise</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" >Job Description </font></font><div> <p> <strong><font dir="auto" ><font dir="auto" >Main mission</font></font></strong> </p> <p><font dir="auto" ><font dir="auto" >The SAP testing engineer is responsible for the functional and technical validation of SAP solutions implemented within the company. They ensure that developments, customizations, and integrations meet business requirements and guarantee system quality before production deployment.</font></font></p> <p> <strong>Responsabilit s</strong> </p> <ul> <li> <p><font dir="auto" ><font dir="auto" >Participate in the analysis of business needs and the drafting of test plans.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Design, execute and automate functional tests on the SAP modules concerned (e.g. FI, CO, MM, SD, PP, HCM).</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Identify, document and track anomalies detected in the test management tool (e.g. Jira, HP ALM, TestRail).</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Collaborating with development teams and key users to understand business processes and validate fixes.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Participate in integration, regression and user acceptance testing (UAT).</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Contribute to the implementation and improvement of testing strategies and methodologies.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Ensure traceability between requirements, test cases and results obtained.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Write test reports and validation summaries.</font></font></p></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <p> <strong><font dir="auto" ><font dir="auto" >Technical skills required</font></font></strong> </p> <ul> <li> <p><font dir="auto" ><font dir="auto" >Good knowledge of one or more </font></font><strong><font dir="auto" ><font dir="auto" >SAP</font></font></strong><font dir="auto" ><font dir="auto" > modules (FI/CO, MM, SD, PP, HCM, BW, etc.).</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >My mastery of testing tools (HP ALM, Jira/XRay, SAP Solution Manager Test Suite, etc.).</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Knowledge of </font></font><strong><font dir="auto" ><font dir="auto" >SAP Fiori / S/4HANA</font></font></strong><font dir="auto" ><font dir="auto" > is appreciated.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Knowledge of test automation (SAP TAO, Worksoft Certify, Tosca, UFT, or Selenium).</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Good understanding of business processes and inter-module integrations.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Ability to read and understand functional and technical specifications.</font></font></p> </li> </ul> <p> <strong>Comp tences soft skils :</strong> </p> <ul> <li> <p><font dir="auto" ><font dir="auto" >Rigour and attention to detail.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Analytical mind and problem-solving skills.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Good interpersonal skills and ability to work in a team with tradespeople and technology.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Organization and autonomy.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Clear communication, both oral and written.</font></font></p> </li> </ul> <p> <strong><font dir="auto" ><font dir="auto" >Search profile</font></font></strong> </p> <ul> <li> <p><font dir="auto" ><font dir="auto" >Education: Bachelor's degree +3 to Master's degree in computer science, information systems or equivalent.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Experience: Minimum 2-5 years in testing on SAP environment (more for a senior position).</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Languages: </font></font><strong><font dir="auto" ><font dir="auto" >Professional English required</font></font></strong><font dir="auto" ><font dir="auto" > (exchanges with international teams).</font></font></p></li></ul></div><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>ROLE PURPOSE: Promotion of Aspen products to health care professionals in a certain territory of the Moroccan kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participate to local/international events. RESPONSIBILITIES: Represent Aspen through achieving daily targeted calls to physicians and pharmacists. Conducting AVAs & promotional activities Achieve sales budget in the designated territory. Build sustainable positive relationships with target HCPs and different stakeholders. Maintain an updated customer database Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals. Monitoring competitors, staying informed about competitors activities in a defined area. Organising appointments and meetings with community- and hospital-based healthcare staff Introduce ASPEN products in the hospital tender nomenclature Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists Undertaking relevant field research Meeting both the business and scientific needs of healthcare professionals Maintaining detailed records Attending and organising trade exhibitions, conferences and meetings Managing budgets and reviewing sales performance Writing reports and other documents</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>EDUCATION QUALIFICATIONS AND EXPERIENCE: Doctorate Degree/ Multiple Master's in Pharmacy or Scientific Background (Not Mandatory) Three (0-3) in Medical Representative, Key Account Manager or Similar One (1) preferably in Pharmaceuticals TECHNICAL SKILLS: MS Office - Working knowledge CRM / Call Report - Working knowledge KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer & Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow & Develop Contribute Special Expertise</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Activities Live an extraordinary and unique adventure within a large industrial group, the agility and autonomy of an SME. Type of contract: Local; Permanent contract. Your role The Purchasing Officer is responsible for managing the company's series supplies and for regularly following up with suppliers. He also manages stock. As a Purchasing Officer, your responsibilities will be as follows*: Guarantee supplies to your internal customers within deadlines and quality standards. Analyze raw material and consumable needs to supply production. Ensure the smooth running of firm and forecast net requirements calculations. Develop and distribute raw material and consumable forecasts to suppliers. Issue, manage, and track firm orders. Ensure supplier management and follow-up (Enter Goods Receipts & Follow up on potential delays). Set and guarantee good stock levels in consultation with the logistics manager (financial objective, production needs, supplier security...). Manage the stock of perishable materials (use-by date analysis & usage). Monitor stock risks & movements according to needs (non-moving/obsolete stock / overstock). Follow up on reception / non-conformance report & invoicing disputes in conjunction with these orders. Know how to manage the technical part (NM) and customer coverage upon request for analysis. Secure materials for the purchase of raw materials for new transfers. Support the quality department for FAI follow-up with suppliers. Lead the treatment of incidents and blocking points (See QRQC UAP). Coordinate the piloting of corrective action plans with suppliers. Work in collaboration with various internal departments, including Purchasing, Technical, Quality, Logistics, Planning & Production/Scheduling. Ensure the maintenance and updating of supplier performance indicators. - Global OTD suppliers HCIM, Stock in Days, - Expiry values / catch-up plan / supplier risks - Supplier delay lines, Follow-up of production shortages, Number of disputes. Perform all tasks within the scope of their functions or at the request of their hierarchical manager. *Non-exhaustive list</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Required skills and knowledge. Hold a Master's degree (Bac+5) in logistics. Have 3 to 4 years of experience in a similar role; experience in aeronautics will be required. Master the essential office tools for their activity (spreadsheet, database, accounting software, etc.) and the company's ERP. Knowledge of the challenges related to transport and logistics. Your interpersonal skills, your curiosity, as well as your ability to be proactive and innovation-oriented will allow you to successfully carry out your missions and thrive in this role. You will evolve in a dynamic and growing environment. You will benefit from the agility and flexibility of an SME combined with the solidity and resources of an international group that has existed for 170 years. You will benefit from a personalized integration program for your arrival, regular training within a group where career development prospects are rich and varied. We are committed to an environmental and societal policy (CSR) in terms of Biodiversity, Diversity & Inclusion, Parenthood, Ethics and Skills Development. We aim for carbon neutrality by 2050 for all our activities. We invest 5% of our turnover, every year for the past 20 years, in innovation for sustainable development.</p><p></p></section>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Assists the Spa Manager in the daily management of spa operations to ensure smooth running and compliance with establishment standards. Supervises daily spa operations and ensures the department's proper functioning. Participates in the development and monitoring of schedules to ensure optimal team organization. Supports, motivates, and develops staff in a process of operational excellence and quality of service. Ensures compliance with LQA (Leading Quality Assurance) standards, internal procedures, and hygiene and safety standards. Oversees reservations, treatments, memberships, and services to optimize occupancy rates and customer satisfaction. Monitors the quality of services, the presentation of treatment rooms and common areas (spa, pool, fitness center), as well as compliance with hygiene, safety, and cleanliness standards. Ensures the smooth flow of information and effective communication within the team and with other hotel departments. Contributes to revenue growth through the promotion of treatments, subscriptions, and retail products (cross-selling and up-selling). Monitors stock levels, inventories, and orders for room and retail products. Oversees the administrative processing of supplier invoices and participates in the department's budget monitoring. Tracks performance indicators and contributes to achieving quality, customer satisfaction, and profitability objectives.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A two-year or five-year degree (Bac+2 or Bac+5) in Hotel Management, Business Administration, Wellness, or a related field. Five years of professional experience, including at least two years in a similar role, ideally within a high-end hotel or establishment of comparable standing. A good understanding of the daily operations of a spa and the quality standards specific to a luxury establishment. Ability to assist the Spa Manager in the organization, coordination, and monitoring of spa activities. Proficient in team planning, scheduling, and operational organization. Thorough knowledge of the treatments, wellness products, and treatment protocols offered by the spa. Ability to ensure the quality of services and adherence to the establishment's procedures and standards. Proficient in managing reservations, welcoming clients, and monitoring their satisfaction. Sound knowledge of hygiene, safety, and health standards applicable to wellness areas. Proficiency in computer tools and hotel management and spa booking software. Sound knowledge of LQA (Leading Quality Assurance) standards and the ability to ensure their daily application to guarantee an excellent customer experience. Excellent leadership skills, with the ability to guide, motivate, and develop teams in a process of operational excellence. Excellent organizational skills, rigor, and attention to detail to guarantee services that meet the standards of a luxury establishment. Strong customer focus and a keen sense of service, with the ability to offer a personalized and memorable experience. Excellent communication, coordination, and relationship management skills with clients, teams, and various hotel departments. Ability to analyze situations, make decisions, and solve problems effectively and professionally. Excellent command of French and English, both spoken and written. Proficiency in a third language is an asset.</font></font></p>
<p>Description du poste Dans le TOP10 des Soci t s de Conseil en Ing nierie en France , le Groupe SCALIAN intervient sur des activit s de services en management de projets industriels, supply chain, architecture et d veloppement de syst mes num riques embarqu s, applicatifs de syst mes d information et d Intelligence artificielle dans des secteurs d activit aussi vari s que l a ronautique, le spatial, l automobile, le ferroviaire, les services, Le Luxe ou Le Retail, etc. Cr e en 1989, SCALIAN compte aujourd hui plus de 5500 collaborateurs r partis dans 11 pays. SCALIAN travaille pour des grands Groupes du CAC40 sur des projets en AT ou au forfait. Labellis e Great Place to Work, SCALIAN connait une croissance de 20 % chaque ann e. Pourquoi SCALIAN ? Parce que Scalian vous accompagne dans le d veloppement de votre carri re : programme d onboarding complet sur 1 an avec votre manager et votre RH, programmes de formation personnalis s, communaut s techniques, v nements internes Parce que Scalian favorise la Qualit de Vie au Travail : certifications Great Place to Work et Best Workplaces for Women, prime de cooptation, prime vacances, accord t l travail Parce que Scalian d veloppe une politique RSE concr te et ambitieuse : mobilit durable, actions environnementales, accord Handicap et mission handicap avec temps d di .Description de l'entreprise Dans le TOP10 des Soci t s de Conseil en Ing nierie en France , le Groupe SCALIAN intervient sur des activit s de services en management de projets industriels, supply chain, architecture et d veloppement de syst mes num riques embarqu s, applicatifs de syst mes d information et d Intelligence artificielle dans des secteurs d activit aussi vari s que l a ronautique, le spatial, l automobile, le ferroviaire, les services, Le Luxe ou Le Retail, etc. Cr e en 1989, SCALIAN compte aujourd hui plus de 5500 collaborateurs r partis dans 11 pays. SCALIAN travaille pour des grands Groupes du CAC40 sur des projets en AT ou au forfait. Labellis e Great Place to Work, SCALIAN connait une croissance de 20 % chaque ann e. Pourquoi SCALIAN ? Parce que Scalian vous accompagne dans le d veloppement de votre carri re : programme d onboarding complet sur 1 an avec votre manager et votre RH, programmes de formation personnalis s, communaut s techniques, v nements internes Parce que Scalian favorise la Qualit de Vie au Travail : certifications Great Place to Work et Best Workplaces for Women, prime de cooptation, prime vacances, accord t l travail Parce que Scalian d veloppe une politique RSE concr te et ambitieuse : mobilit durable, actions environnementales, accord Handicap et mission handicap avec temps d di .</p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supporting the RM Director in her missions and projects. Ensuring reservations are taken by phone, fax, or internet, as well as all related operations. Managing client requests (Strategic Accounts, VIP clients, and Top VIPs) and fostering customer loyalty after complaints: contacting clients for their reservations and overseeing their customer experience, personalizing and anticipating their needs. Actively participating in sales presentations, site visits, and client meetings. Developing pricing, distribution contracts, and direct sales. Increasing the visibility of the two hotels and points of sale in key markets with online distributors. Measuring performance across different sites in terms of new exposure, double exposure, updates, and promotion. Studying, examining, and analyzing the competitive environment, market trends, and customer needs and feedback to demonstrate initiative and adapt strategically. Prepare, process, and compile data for daily, weekly, and monthly reports, annual objectives, the sales and marketing budget, forecasts, and other reports, in accordance with instructions and requirements. Develop marketing actions and evaluate the effectiveness of existing programs and strategies. Ensure compliance with the Sofitel brand's pricing policy and strategy. Manage and direct advertising, public relations, and promotional activities with the RM Director. Ensure customer satisfaction while remaining competitive in the market and financially efficient. Evaluate evolving customer needs, customer composition, and portfolio developments to propose necessary operational changes as needed. Communicate effectively with other departments and interact with team members to guarantee the expected quality of service for the customer. Manage the PMS, Tars, and extranet for distributors and central purchasing offices. Reservations: Track and control reservations: Rate checks, upgrades, cancellations, no-shows. Analyze occupancy rates, average room rates, and RevPAR. Optimize occupancy rates and average room rates. Establish a pricing and sales strategy in collaboration with the General Manager and the Sales Director.Develop budget forecasts in collaboration with the Sales Director and with approval from the General Manager. Analyze and monitor the hotel's KPIs to identify opportunities to increase revenue from rooms and other operational departments. Be responsible for the proper functioning of all systems and tools for managing room and other service revenue. Coordinate with the sales team to determine attractive and engaging pricing offers. Prospect virtual distributor sites. Provide strategic and tactical support to the F&B department, which includes restaurants, bars, and banquets. Participate in the recruitment of ALL clients and directly monitor the recruitment of their team. Contribute to the customer preference database. Participate in the strategy adopted by the Accor Group and the owner. Contribute to improving the hotel's RPS score. Respond to and manage customer complaints. Respect Accor Group's internal standards and procedures. From the owner: Ensuring customer satisfaction directly. Additional information: Accor Heartist Card. Specific benefits. And much more...</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: CPR Certification First Aid Certification Recreation Equipment Any certification or training required by local and state agencies.</p><p></p></section>
<h2 class="h5">Job description</h2>
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Company culture : <p><strong>CGI Technologies and Solutions Morocco</strong> is characterized by a predominantly <strong>collaborative culture</strong>, placing people, trust and teamwork at the core of its operations. A close management approach fosters guidance, empowerment and skills development within a supportive environment. This dynamic is reinforced by a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. It is complemented by an <strong>innovation dimension</strong> that encourages adaptability and initiative, while a more moderate <strong>competitive component</strong> supports a balanced results-driven mindset.
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<br> Job : <p>As part of our business development, we are recruiting Project Management Officers.</p><br><br><p><br>Functions and responsibilities<br>As part of a young-spirited and dynamic team, you will have the following missions:</p><br><br><p>Lead with the Central PMO and the VDL (Vertical Delivery Domain) / TPM (Transformation Production Manager) the operational budget monitoring of Projects / Run for the domain, using central reports and relaying necessary information to the various stakeholders.<br>Coordinate and consolidate budget preparation data, including license renewals, for the VDL and TPM.<br>Lead the forecasting for the concerned perimeter with project managers.<br>Perform operations in the budget tools (initialization, monitoring, closing), collect associated information from the domain.<br>Monitor the resource capacities of the domain / projects / program in relation to the allocated budget.<br>Conduct control checks, report key KPIs, alert and report risks for the domain / program, project.<br>Coordinate the domain, stakeholders (squads, Scrum Masters, etc.), depending on the topics, on demand or recurrently.<br>Conduct recurring meetings with the DDL, TPM, Domain PMO on domain monitoring.<br>Produce domain KPIs for incident committees or other domain committees.<br>Produce specific monitoring for a project based on central figures.<br>Assist the project manager in producing deliverables (committees, tracking files, KPIs, etc.).<br>Relay alerts and KPIs from their domain to the Central PMO (for domain PMOs) or to the Domain PMO (for program PMOs).<br>Participate in and lead the PMO community.</p><br><br> <br> Required profile : <p>Engineering degree or Master's degree (Bac +5) with a minimum of 5 years of experience as a PMO.<br>Structured, with an analytical mind. Ability to work in a network to manage projects and issues while being responsive.<br>Good oral and written communication skills in both French and English.<br>You are organized, rigorous, curious, comfortable with numbers and reporting, adaptable, and possess a service-oriented mindset.<br>You have good interpersonal skills, are a good listener, and have real adaptability, analytical, and synthesis skills.<br>You have experience with IT project portfolios.</p><br><br><p>Tools:<br>Perfect command of Excel (Power Query Excel, VBA, etc.).<br>Proficiency in the Office suite (PowerPoint, Excel).<br>Familiar with ticketing tools (ServiceNow).<br>Proficiency in Planview / Service Now PPM tools would be a plus.</p><br><br><p>CGI is an inclusive employer and mindful of applications from people with disabilities and the career development of men and women.</p><br><br> <br><br> </div>
<p>The customer service representative in technical assistance has the main mission of collecting and processing requests remotely from users experiencing difficulties with the use of computer equipment. Reporting to the team manager, their mission consists of: Resolving technical exploitation and maintenance problems by processing questions and providing technical solutions according to quality and deadline imperatives. Before taking on the mission, complete training is provided to prepare them for the responsibilities entrusted to them.</p><p><strong>Desired Candidate Profile</strong></p><p>Perfect mastery of the French language, with good oral and written fluency. Good listening and orientation skills. Good diagnostic and analytical ability. Successful training in relation to the technical skill requested. Experience in technical assistance is desirable.</p>
<p>The Sofitel Tamuda Bay Beach & Spa is recruiting a Duty Manager. You will be responsible for supervising hotel operations during your shift, ensuring coordination between different departments, and ensuring customer satisfaction and comfort.</p><p><b><br></b></p><p><b>Main Responsibilities</b></p><ul><li>Supervise hotel operations during their shift.</li><li>Coordinate different departments.</li><li>Ensure customer requests and complaints are handled.</li><li>Ensure compliance with service standards.</li><li>Make necessary operational decisions.</li><li>Follow up on specific situations and incidents.</li><li>Ensure the safety and comfort of guests.</li><li>Ensure communication with management.</li><li>Prepare and transmit handover reports.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Training in hotel management or hotel operations.</p><p>Proven experience in an operational hotel role.</p><p>Excellent service and leadership skills.</p><p>Good decision-making and complex situation management skills.</p><p>Proficiency in French and English.</p>
<p>Realize the services of purchasing aeronautical parts and chemical products within the Purchasing & Logistics entity, in compliance with monthly budgets defined by management. Conduct prospecting for aeronautical parts and place orders based on purchase requests from the stock manager, in coordination with their hierarchy. Execute purchases for stock replenishment. Research new supply sources and implement chemical product supplier authorizations within the company, in coordination with the Quality Department. Develop dashboards for monitoring deadlines and financial commitments of the company. Track aeronautical purchasing files. Follow up on supplier payments.</p><p><strong>Desired Candidate Profile</strong></p><p>Degree: Bac+ 4/5 Business or Engineering School, purchasing or logistics option. Experience: 1 to 3 years in an industrial environment.</p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Health, Safety and Environment (HSE) Manager reports to the Human Resources Department. He/She defines, manages and implements the HSE policy in line with the Group's guidelines and ensures regulatory compliance as well as the continuous improvement of the site's HSE performance.</font></font></p><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Engineering degree or Bac+5 in HSE, SSE or equivalent.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven experience of at least 5-8 years in Health, Safety and Environment in an industrial environment.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good mastery of HSE regulations as well as applicable references and standards (ISO 45001, ISO 14001).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Leadership, organizational skills, analytical and decision-making abilities.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent communication, facilitation and cross-functional collaboration skills with different departments.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to manage performance indicators, conduct audits and support change.</font></font></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Description of the company and the position: As part of the development of the digital strategy, we are looking for a Digital Project Manager to join our client (Transformation Pole). You will be involved in cross-functional projects with high added value, aimed at modernizing our tools, optimizing our customer journeys, and supporting the company's digital transition.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Higher education (Bac+5) in project management, digital marketing, information systems, or equivalent</li><li>Confirmed experience (minimum 3-5 years) in digital project management in an agile or hybrid environment</li><li>Excellent communication, coordination, and analytical skills</li><li>Sensitivity to user experience (UX), innovation, and change management</li><li>Knowledge of Agile/Scrum methods is a plus</li></ul><p></p></section>