Operation Specialist Jobs in Morocco
2401 Jobs Found
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<p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br>
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<br> Company culture : <p>
<strong>Sofrecom Maroc</strong> stands out for its <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central priorities. A close management approach promotes support, accountability and long-lasting teamwork. This collaborative foundation is complemented by a <strong>notable innovation dimension</strong>, encouraging initiative, agility and experimentation. <strong>Structured processes</strong> ensure reliability and operational efficiency, while performance-driven practices play a more supportive and balanced role. </p><br><br>
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<br> Job : <p>Management of the Recharging process: method, monitoring & alerts<br>- Supervision and monitoring of process performance<br>- Monitoring of OMEA Recharging contracts initially, then other areas (OB, OWS, Corporate and France) to be defined based on workload: Application of the process, Follow-up for signatures, verification of amounts, Request for POs<br>- Consolidated financial monitoring of Recharging, making Financial statements available to Finance Partners<br>- Construction and consolidation of the Recharging budget<br>- Variance analysis<br>- Actual vs. budget variance analysis</p><br><br> <br> <br><br> </div>
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Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market.
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<br> Job : <p>We are recruiting for our client, a Japanese restaurant in Casablanca, a <strong>Cost Controller</strong>.</p><br><br><p><u><strong>Main tasks:</strong></u></p><br><br><ul><li>Ensure monitoring and control of the restaurant's operational costs.</li><li>Analyze consumption, inventory, and stock differences.</li><li>Develop performance reports and dashboards.</li><li>Control purchases and optimize material costs.</li><li>Participate in the implementation and monitoring of internal control procedures.</li><li>Collaborate with operational teams to improve profitability.</li></ul> <br> <br> Required profile : <ul><li>Higher education in finance, management, or accounting.</li><li>Experience in cost control, ideally in the restaurant or hotel industry.</li><li>Proficiency in Excel and reporting tools.</li><li>Excellent analytical and synthesis skills.</li><li>Rigor, autonomy, and organizational skills.</li><li>Good communication and teamwork skills.</li></ul> <br><br> </div>
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<p>Performance et support</p><br><br><p>Finance et gestion - Controle de gestion</p><br><br><p>Contrôleur de gestion F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur & Cadre</p><br><br><p>Temps complet</p><br><br><p>Élaborer et analyser les tableaux de bord de performance.<br>Participer aux clôtures mensuelles et au reporting financier.<br>Suivre les coûts de production, analyser les écarts et proposer des actions correctives.<br>Participer à la préparation des budgets, des prévisions et les plans à moyen terme.<br>Accompagner les responsables opérationnels dans le suivi de leurs indicateurs de performance.<br>Participer à l'amélioration continue des outils et des processus de contrôle de gestion.<br>Garantir la fiabilité des données financières dans SAP.<br>Paramétrage des articles et des prix sur l'ERP<br>Suivi des capex du projet d'extension (engagement, cash, mise en service...)</p><br><br><p>Bac+5 en Finance, Contrôle de Gestion, Comptabilité ou équivalent.<br>Expérience de 3 ans minimum en contrôle de gestion dans un environnement industriel.<br>Excellente maîtrise de SAP (CO/FI ou modules équivalents).<br>Bonne maîtrise d'Excel et des outils de reporting (Power BI).<br>Esprit d'analyse, rigueur et capacité à synthétiser les informations.<br>Bon relationnel et aptitude à travailler en équipe avec les fonctions opérationnelles.<br>Autonomie, sens de l'organisation et force de proposition.</p><br><br><br> </div>
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Job : <p><strong>Mission:</strong></p><br><br><p>Ensure the reliability and availability of Telecontrol equipment for the Drinking Water network by using effective and innovative inspection and intervention methods, acting as the reference for the Telecontrol field.</p><br><br><p><strong>Activities:</strong></p><br><br><ul><li>Ensure preventive, curative, and renewal maintenance of automation and Telecontrol facilities at drinking water sites;</li><li>Develop maintenance programs and investment budgets;</li><li>Ensure good coordination with relevant departments;</li><li>Write technical reports and monitor performance indicators;</li><li>Diagnose and analyze incidents;</li><li>Propose solutions for improvement and innovation;</li><li>Ensure compliance with safety and quality standards;</li><li>Lead and train teams, ensuring skills development.</li></ul> <br> Required profile : <p><strong>Academic Education:</strong></p><br><br><p>State-recognized engineering degree in Electrical Engineering, Automation, or equivalent.</p><br><br><p><strong>Professional Experience:</strong></p><br><br><p>More than 3 years of experience in a similar role.</p><br><br><p><strong>Required Skills:</strong></p><br><br><ul><li>Mastery of high and low voltage electrical fields;</li><li>Mastery of programmable logic controller programming languages;</li><li>Mastery of electrical risks;</li><li>Good analytical and problem-solving skills;</li><li>Good knowledge of instrumentation and Telecontrol equipment;</li><li>Rigor, responsiveness, availability, and autonomy;</li><li>Good team management skills.</li></ul> <br><br> </div>
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Job : <p>General Services Manager (M/F)<br>We are recruiting for a highly renowned group a General Services Manager (M/F) to manage and optimize the company's general services and infrastructure.<br>Main tasks:<br>• Supervise all general services: maintenance, security, concierge, vehicle fleet, supplies, and equipment.<br>• Ensure the management and maintenance of buildings and facilities.<br>• Manage external service providers and monitor maintenance contracts.<br>• Ensure the proper functioning of equipment and the compliance of facilities.<br>• Optimize costs related to general services and propose improvement actions.<br>• Guarantee compliance with hygiene, safety, and environmental standards.<br>• Monitor purchases and supplies related to general services.<br>• Participate in the arrangement of workspaces and internal logistics management.<br> </p><br><br> <br> Required profile : <p>Profile sought:<br>• Bachelor's degree to Master's degree (Bac+3 to Bac+5) in management, logistics, maintenance, or equivalent.<br>• Proven experience in a similar role.<br>• Good command of managing service providers and general services.<br>• Organized, rigorous, and responsive.<br>• Excellent coordination and priority management skills.<br>• Proficient in office software.<br> </p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" ><b>Job Description </b></font></font><div> <p><font dir="auto" ><font dir="auto" >- Contribute your expertise in iOS development</font></font></p> <p><font dir="auto" ><font dir="auto" >- Contribute to the creation of new features</font></font></p> <p><font dir="auto" ><font dir="auto" >- Provide support and improve existing features</font></font></p> <p><font dir="auto" ><font dir="auto" >- Participate in discussions, design, and development</font></font></p> <p><font dir="auto" ><font dir="auto" >- Collaborate with all the core professionals</font></font></p> <p><font dir="auto" ><font dir="auto" >- Participate in the modernization of the existing stack</font></font></p> <p><font dir="auto" ><font dir="auto" >- Migrate from UIKit to SwiftUI</font></font></p> <p><font dir="auto" ><font dir="auto" >- Solving problems of varying complexity</font></font></p> <p><font dir="auto" ><font dir="auto" >- Version tracking and bug fixes</font></font></p> <p><font dir="auto" ><font dir="auto" >- Create unit tests</font></font></p> <p><font dir="auto" ><font dir="auto" >- Code review of all developers</font></font></p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications </b></p><div> <p><font dir="auto" ><font dir="auto" >We are looking for a senior developer who is equally comfortable working in a team and independently, to join a team of 10 experienced iOS developers.</font></font></p> <p><font dir="auto" ><font dir="auto" >As a proactive individual, you will be responsible for a portion of the application and its related features.</font></font></p> <p><font dir="auto" ><font dir="auto" >In addition to your peers, you will have the opportunity to work closely with the design, product, backend and web teams with the goal of providing the best possible experience for customers.</font></font></p> <p><font dir="auto" ><font dir="auto" >Our tech stack:</font></font></p> <p>- OS minimum : iOS 13+ (et bient t iOS 15+)</p> <p>- Language : Swift only</p> <p><font dir="auto" ><font dir="auto" >- Graphical interface: UIKit (and soon SwiftUI)</font></font></p> <p>- Gestion des d pendances : <strong>S</strong>wift <strong>P</strong>ackage <strong>M</strong>anager only</p></div><p></p></section>
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Job : <p>As part of our business development, we are looking for a B2B Site Manager to lead all commercial and operational activities of our site.</p><br><br><p>As the true manager of the site's performance, your mission will be to ensure the achievement of commercial and operational objectives, to supervise management teams, and to implement the necessary actions for continuous performance improvement.</p><br><br><p>You will be the main point of contact for management and will be responsible for the smooth running and development of the business.</p><br><br><p>Your main missions<br><strong>Operational Management</strong></p><br><br><ul><li>Lead the overall site activity and ensure objectives are met.</li><li>Supervise sales teams and managers.</li><li>Monitor site performance indicators daily.</li><li>Analyze results and identify areas for improvement.</li><li>Implement and monitor action plans.</li><li>Ensure compliance with procedures and quality standards.</li><li>Optimize operational organization and processes.</li></ul><p><strong>Management</strong></p><br><br><ul><li>Supervise and support managers and team leaders.</li><li>Set objectives and monitor their achievement.</li><li>Support managers in developing their teams.</li><li>Participate in the recruitment and onboarding of key profiles.</li><li>Identify training needs and support team skill development.</li><li>Maintain a dynamic, demanding, and performance-oriented work environment.</li></ul><p><strong>Commercial Management</strong></p><br><br><ul><li>Oversee the site's sales performance.</li><li>Monitor key KPIs: call volume, contact rate, conversion, revenue, productivity, etc.</li><li>Identify levers for improving sales performance.</li><li>Participate in defining and evolving the sales strategy.</li><li>Ensure the quality of sales pitches and adherence to processes.</li><li>Participate in management meetings and present results to leadership.</li></ul><p><strong>Reporting and Continuous Improvement</strong></p><br><br><ul><li>Produce regular reports on activity and performance.</li><li>Analyze the gaps between objectives and results.</li><li>Propose corrective actions and ensure their follow-up.</li><li>Implement a culture of performance and continuous improvement.</li><li>Collaborate with various company departments to optimize the entire operational chain.</li></ul> <br> <br> Required profile : <p>Candidate Profile</p><br><br><ul><li>Higher education in sales, management, business, or a similar field.</li><li>Proven experience in managing a B2B activity or a contact center.</li><li>Significant experience in managing managers and sales teams.</li><li>Experience in B2B prospecting, telesales, or business development.</li><li>Very good command of commercial and operational performance indicators.</li><li>Excellent analytical and decision-making skills.</li><li>Natural leadership and ability to unite teams.</li><li>Strong results orientation.</li><li>Excellent oral and written communication skills in French.</li><li>Autonomy, rigor, organization, and a sense of responsibility.</li></ul> <br><br> </div>
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Contexte du recrutement et définition de poste
<p>En tant que Gestionnaire Tiers garants, vous aurez comme rôle :</p><br>
<p>Assurer le traitement et le suivi opérationnel des dossiers de garanties Tamwilcom, ainsi que la prise en charge des demandes d’avals déléguées et pilotage des demandes d’avals non déléguées; dans le respect des délais, des procédures et des exigences de qualité.</p><br>
<p><span>Missions du poste :</span></p><br>
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<li>Assurer la prise en charge et traitement des demandes d’avals délégués dans le respect des conditions et plafonds définis ;</li>
<li>Assurer le contrôle de la conformité des dossiers aux exigences et conventions Tamwilcom, et procédures internes ;</li>
<li>Assurer le suivi de l’état d’avancement des dossiers et mises à jour des outils de suivis ;</li>
<li>Assurer le suivi de l’échéancier des avals Tamwilcom , et relances du Front ;</li>
<li>Assurer le pilotage de la prise en charge des demandes d’avals non délégués ;</li>
<li>Assurer le reporting régulier au responsable Tamwilcom sur l’état du portefeuille des dossiers ;</li>
<li>Assurer l'interface de premier niveau avec Tamwilcom pour le suivi du cycle de vie des dossiers ;</li>
<li>Contribuer à l'amélioration des modes opératoires liés à son activité ;</li>
<li>Assurer le respect des attributions générales, relevant du Recueil des missions attributions.</li>
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Profil recherché
<p><span>Compétences métiers :</span></p><br>
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<li>Connaissance des produits Tiers garants (Tamwilcom, Fondations, …) </li>
<li>Connaissance des mécanismes de crédit subventionnés, co financés ou objets de garanties partenaire </li>
<li>Gestion des délais et organisation </li>
<li>Maitrise des outils de suivi & Reporting </li>
<li>Rigueur et sens du contrôle </li>
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<p><span>Compétences transversales :</span></p><br>
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<li>Connaissance du CIH Bank </li>
<li>Organisation </li>
<li>Rigueur </li>
<li>Communication écrite et orale </li>
<li>Orientation client </li>
<li>Esprit d'équipe </li>
<li>Esprit d'initiative </li>
<li>Ouverture au changement </li>
<li>Adaptabilité </li>
<li>Esprit d'analyse et de synthèse</li>
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<p><span>With our strong investment in research and development and our culture of continuous improvement, Hexcel is the industry leader in the manufacturing of advanced lightweight composite materials, including carbon fiber, woven reinforcements, resins, prepregs, honeycombs and engineered core and composite structures. We invite you to join the Hexcel team at various manufacturing sites, sales offices and R&D centers around the globe. Become a part of the “strength within.”</span></p><br><p><span>Hexcel is currently seeking a <b>Manufacturing Engineering Technician </b>for our <b>Casablanca, Morocco</b> location.</span></p><br><p><b><span>The selected individual will be responsible for but not limited to the following obligations:</span></b></p><br><ul><li><p><span>Provide technical support to production by troubleshooting and resolving manufacturing and process-related issues.</span></p><br></li><li><p><span>Monitor manufacturing process performance and identify opportunities to improve efficiency, quality, and process stability.</span></p><br></li><li><p><span>Support the implementation of process changes, engineering improvements, and corrective actions in collaboration with Manufacturing Engineers.</span></p><br></li><li><p><span>Maintain and update manufacturing documentation to ensure accuracy, compliance, and alignment with operational requirements.</span></p><br></li><li><p><span>Support new product introductions, manufacturing process transfers, and other industrialization activities.</span></p><br></li><li><p><span>Assist in equipment qualification, process validation, and process capability studies to ensure robust manufacturing performance.</span></p><br></li><li><p><span>Create and maintain Work Instructions, Process Flow Diagrams, Manufacturing Routes, Bills of Materials (BOMs), and other manufacturing documentation.</span></p><br></li><li><p><span>Participate in Lean Manufacturing, Kaizen, and 5S initiatives to drive continuous improvement and operational excellence.</span></p><br></li><li><p><span>Conduct cycle-time analyses, identify productivity improvement opportunities, and support waste reduction and cost optimization initiatives.</span></p><br></li><li><p><span>Collaborate closely with Production, Quality, Maintenance, Supply Chain, EHS, and Program Management teams to achieve Safety, Quality, Delivery, and Cost (SQDC) objectives while ensuring compliance with customer and regulatory requirements.</span></p><br></li></ul><p><b><span>Qualifications:</span></b></p><br><ul><li><p>Technician Diploma or bachelor’s degree in industrial engineering, Mechanical Engineering or a related engineering field.</p><br></li><li><p>1 to 3 years of experience in aerospace, composites, or a manufacturing environment.</p><br></li><li><p>Experience in process improvement, industrialization activities, and production support is preferred.</p><br></li><li><p>Knowledge of composite manufacturing processes is considered an asset.</p><br></li><li><p>Good proficiency in both English and French, with strong written and verbal communication skills.</p><br></li><li><p>Strong analytical and problem-solving skills with the ability to identify and implement effective solutions.</p><br></li><li><p>Strong organizational skills and attention to detail, with the ability to manage multiple priorities effectively.</p><br></li></ul><p><span>Candidates must be eligible to work in the country where the position is based. Hexcel (NYSE: HXL) is a global leader in advanced composites technology, a leading producer of carbon fiber, and the world leader in honeycomb manufacturing for the commercial aerospace industry.</span></p><br> </div>
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<br> Company culture : <p><strong>Groupe Bel</strong> operates within a corporate culture primarily driven by <strong>collaboration</strong>, where human relationships, teamwork and employee development play a central role. This collaborative environment is combined with a strong focus on <strong>performance</strong>, emphasizing results, commitment and customer satisfaction. The company also relies on structured practices that support efficiency and quality, while encouraging <strong>innovation</strong> and openness to new ideas. This balance creates a work environment that is both people-oriented, stimulating and excellence-driven.
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<br> Job : <p>Your main missions</p><br><br><ul><li>Consolidate and monitor the implementation of corrective and improvement actions.</li><li>Plan and monitor internal, external, and supplier audits, as well as PRP and GMP programs.</li><li>Lead risk and opportunity analyses with the different processes.</li><li>Consolidate and monitor the site's overall action plan.</li><li>Lead quality committees, including the deployment, analysis, and monitoring of action plans.</li><li>Prepare and lead process reviews and management reviews.</li><li>Ensure the quality planning of new projects.</li><li>Manage communication for the quality department.</li><li>Analyze non-conformities and contribute to defining associated actions.</li><li>Monitor indicators related to the deployment of SMI policy objectives.</li><li>Ensure documentary control of the quality system.</li><li>Coordinate system maintenance activities with the various process owners.</li></ul> <br> <br> Required profile : <p>Profile sought</p><br><br><ul><li>Master's degree (Bac+5) or engineering degree, ideally in quality, agri-food, industrial engineering, or equivalent.</li><li>Minimum 3 years of experience in a quality role, preferably in an industrial or agri-food environment.</li><li>Good command of quality and food safety standards: ISO 9001, FSSC 22000, HACCP, PRP, GMP.</li><li>Experience in preparing, conducting, or monitoring quality audits.</li><li>Proficiency in office tools, especially Excel and PowerPoint.</li><li>Very good level of French and good level of English.</li></ul><p>Skills and qualities expected</p><br><br><ul><li>Rigor, organizational skills, and follow-up ability.</li><li>Analytical skills and ability to structure action plans.</li><li>Good interpersonal skills and ability to work with diverse stakeholders.</li><li>Autonomy, proactivity, and a sense of continuous improvement.</li><li>Ability to lead meetings, committees, and quality reviews.</li><li>Field-oriented and a strong internal service mindset.</li></ul> <br><br> </div>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <p><strong><u>Missions:</u></strong></p><br><br><p>• Development of electrical components throughout all development phases.</p><br><br><p>• Alternator Development</p><br><br><p>• Starter Development</p><br><br><p>• Fuse and Relay Development</p><br><br><p>• Starter Ecotech</p><br><br><p>• LVS Battery Modeling</p><br><br><p>• 12V Converter Development</p><br><br> <br> Required profile : <p>You have an engineering degree or a BAC+5 (or equivalent) in electrical, electrical engineering, or power electronics, with 1 to 3 years of experience in the Automotive sector in a similar role.</p><br><br><ul><li>Dashboard management: CR, action plan management</li><li>Schedule management: creation, maintenance of the component development schedule (supplier activities + client activities: design, validation, calibration, factory delivery…etc…)</li><li>Risk management plan</li><li>Proficiency in project planning tools</li><li>Proficiency in PLM tools…</li><li>Good level of English. Ability to lead, synthesize…</li></ul> <br><br> </div>
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<br> Company culture : <p><strong>FIGEAC Aéro Morocco</strong> stands out for a culture strongly driven by <strong>organization</strong>, emphasizing structured processes, operational rigor and reliability as key performance drivers. This foundation is balanced by a strong <strong>collaborative</strong> dimension, fostering teamwork, close management and people development. A culture of <strong>competition</strong> also plays a role, reflecting a clear focus on results and performance. <strong>Innovation</strong> remains more limited, developing within a controlled environment where quality, safety and consistency are essential.
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<br> Job : <ul><li>Create, update, and validate TS and Painting manufacturing processes.</li><li>Analyze customer requirements and technical documents.</li><li>Provide technical support to production and quality control.</li><li>Process documentary evolutions (BOMs, Plans, FI, DA, STL).</li><li>Participate in continuous improvement projects.</li><li>Ensure monitoring of special process qualifications and quality actions.</li><li>Participate in the analysis of non-conformities and the implementation of action plans.</li></ul> <br> Required profile : <ul><li>Associate's or Bachelor's degree (Bac+2 to Bac+3) in Industrial Engineering, Mechanical Engineering, Aeronautics, or equivalent.</li><li>2 to 5 years of experience in a Methods position, ideally in an aeronautical industrial environment.</li><li>Good command of reading and interpreting aeronautical plans.</li><li>Knowledge of aeronautical special processes.</li><li>Proficiency in office tools, ERP systems, and CATIA software.</li><li>Excellent technical analysis and problem-solving skills.</li><li>Good communication skills and ability to work effectively in a team.</li></ul> <br><br> </div>
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Company culture : <p><strong>PwC</strong> operates within a <strong>highly structured and process-driven culture</strong>, where rigor, reliability and quality standards are central to performance. This framework is closely balanced by an equally strong <strong>collaborative dimension</strong>, promoting trust, teamwork and a supportive, people-focused leadership style. A <strong>measured competitive mindset</strong> reinforces results orientation and market reputation, while innovation remains present but more controlled and secondary.
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<br> Job : <ul><li>Produce and formalize the deliverables from workshops held with Process Owners.</li><li>Update the process repository.</li><li>Develop and update process maps.</li><li>Write procedures and operating methods.</li><li>Contribute to the identification and documentation of risks, controls, and KPIs.</li><li>Feed and update program management tools (dashboards, repositories, tracking indicators).</li><li>Participate in the preparation of reporting materials and in tracking the program's progress.</li></ul> <br> <br> Required profile : <ul><li>Master's degree (Master of Science, Business School, or Master's in Audit, Internal Control, Quality, Organization, or Process Management).</li><li>First experience desired (1 to 2 years) for a fixed-term contract or end-of-studies internship (PFE) for an intern.</li><li>Excellent writing skills for procedures, process documentation, and summarization.</li><li>Good analytical and communication skills.</li><li>Comfortable in exchanges with various stakeholders and ability to formalize business needs.</li><li>Good command of Microsoft Excel and PowerPoint tools.</li><li>Experience or an internship in an audit or consulting firm would be a plus.</li></ul> <br><br> </div>
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<p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br>
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<br> Company culture : <p>
<strong>Sofrecom Maroc</strong> stands out for its <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central priorities. A close management approach promotes support, accountability and long-lasting teamwork. This collaborative foundation is complemented by a <strong>notable innovation dimension</strong>, encouraging initiative, agility and experimentation. <strong>Structured processes</strong> ensure reliability and operational efficiency, while performance-driven practices play a more supportive and balanced role. </p><br><br>
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<br> Job : <p>Train countries on DVM + Deploy adequate DVM Processes for each AI Use Case following the DVM guideline<br> </p><br><br> <br><br> </div>
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<p><strong><span>Missions principales</span></strong></p><br><ul><li><strong>Management de la montée en compétence technique et le maintien de la connaissance :</strong></li></ul><p>- Assure avec ses équipes l’assistance technique des collaborateurs à chaud et à froid sur les plateaux</p><br><p>- Etabli des plans d’accompagnement avec ses équipes pour la montée en compétence technique des collaborateurs</p><br><p>- Assure un maintien de niveau de connaissance technique par des ateliers et de la formation continue</p><br><p>- Evaluer continuellement le niveau technique de nos collaborateurs par des quiz Métier.</p><br><ul><li><strong>Organisation :</strong></li></ul><p>- Organise l’assistance technique aux équipes opérationnelles de chaque périmètre, en liaison avec la hiérarchie et les différents</p><br><p>managers du périmètre</p><br><p>- Coordonne l’échange d’information entre les équipes opérationnelles et le département métier</p><br><p>- Identifie et propose des améliorations dans les supports, process et modes opératoires</p><br><p>- Consolide la remontée d’information de ses collaborateurs sur les dysfonctionnements identifiés au niveau des équipes</p><br><p>opérationnelles, définit des actions correctives sous le contrôle de sa hiérarchie et en assure la mise en place et le suivi</p><br><p>- Coordonne et contrôle la mise en place au niveau de chaque périmètre des nouveaux processus, consignes, produits, et règles</p><br><p>opératoires définis par l’entreprise, en liaison avec le département métier</p><br><p>- Organise le déploiement des points techniques avec les collaborateurs du périmètre (ateliers, formations, ..)</p><br><p>- Organise la participation de l’équipe technique à l’ensemble des phases amont d’un déploiement (Paramétrage, recette, …)</p><br><ul><li><strong>Animation de la qualité technique :</strong></li></ul><p>- Assure via l’organisation de son équipe une assistance permanente sur les plateaux pour l’accompagnement technique (assistance</p><br><p>terrain + coachnig de proximité)</p><br><p>- Anime des instances techniques lors des réunions d’équipes, les comités techniques et les comités rum</p><br><p>- Intervient et supervise le traitement des dossiers et réclamations à risque</p><br><p>- Coordonne l’échange d’information entre les équipes opérationnelles et l’équipe d’animation technique</p><br><p>- Identifie et propose des améliorations dans les supports, process et modes opératoires</p><br><p>- Assure la consolidation et l’analyse des besoins techniques identifiés par les différents canaux de mesure (Contrôle de conformité,</p><br><p>demandes d’assistance, observation terrain )</p><br><p>- Coordonne le déploiement des supports techniques (notes techniques, consignes, procédures) et dispositifs d’accompagnement</p><br><p>(ateliers, formations ; coaching individuel…) auprès des équipes opérationnelles</p><br><ul><li><strong>Pilotage d’activité :</strong></li></ul><p>- Assure le pilotage de la cartographie de performance technique des collaborateurs en conjugaison avec les actions de montée en</p><br><p>compétence établis par ses équipes</p><br><p>- Partage avec son équipe les objectifs de production et suit les indicateurs d’activité (niveau d’atteinte des résultats, écarts, causes</p><br><p>d’écarts, dysfonctionnements rencontrés…)</p><br><p>- Effectue un reporting d’activité et de performance régulier auprès de son responsable hiérarchique (bilans d’activité, rapports de</p><br><p>fin de mission…)</p><br><p>- Assure la diffusion de les informations technique et les alertes relatives au traitement technique des collaborateurs</p><br><p>- Supervise et garanti le traitement des réclamations clients dans les délais</p><br><ul><li><strong>Amélioration continue :</strong></li></ul><p>- Evalue de manière continue les dispositifs d’animation de la qualité technique et identifie les pistes d’amélioration au niveau des</p><br><p>dispositifs et processus d’animation</p><br><p>- Coordonne et anime les chantiers transverses impactant les dispositifs d’animation de la qualité technique</p><br><ul><li><strong>Management d’équipe :</strong></li></ul><p>- Anime les réunions avec son équipe et des points individuels - Informe son équipe des décisions, actions et orientations stratégiques la concernant</p><br><p> - Organise et contrôle le travail réalisé par son équipe</p><br><p>- Fixe les objectifs annuels et réalise les entretiens annuels d’évaluation de son équipe - Suit la montée en compétence de son équipe</p><br><p><strong><span>Profil recherché</span></strong></p><br><ul><li><strong>Au moins 4 ans d’expérience</strong> dont 2 ans d’expérience dans le management d’équipe dans un secteur similaire (assurance) avec<br>une forte maitrise des techniques d’assurance</li></ul> </div>
<h2 class="h5">Job description</h2>
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Company culture : <p><strong>Axa Services Maroc</strong> operates within a strongly <strong>collaborative culture</strong>, where people, trust, and high-quality professional relationships are central. The company <strong>promotes</strong> close and supportive management, encouraging accountability, development, and teamwork. This human-centered environment is <strong>reinforced</strong> by robust organizational practices that ensure reliability and operational efficiency. It is <strong>balanced</strong> by a performance-oriented mindset and a measured openness to innovation, supporting collective success.
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<br> Job : <p>Reporting to the <strong>HR Business Partner, the HR Advisor </strong>will have the following responsibilities:</p><br><br><p><br><strong>• HR Development </strong>:<br>- Manages the onboarding and retention process for employees in their scope<br>- Co-manages recruitment interviews<br>- Handles internal job openings: develops and publishes the ad, receives, sorts, and pre-selects CVs, schedules internal recruitment interviews, co-manages interviews & assessments<br>- Handles departure files: receives departure requests, manages interviews, and handles administrative coordination of departures (defines notice period, consolidates required documents...etc.)<br>- Monitors and coordinates the objective setting and annual performance review processes for employees in their scope<br>- Leads certain HR development committees within their scope<br>- Deploys the internal mobility process within their scope (talent pool creation, talent management...etc.)<br>- Executes the rollout of HR action plans within their scope (new tools, processes, systems...etc.)<br><strong>• Administrative Management:</strong><br>- Updates and ensures the accuracy of administrative management files for employees in their scope (headcount monitoring, movements, working hours...etc.) in compliance with current rules and procedures<br><strong>• Disciplinary Management:</strong><br>- Investigates disciplinary cases (qualifies offenses; defines the level of sanction up to the 3rd warning) within their scope for hierarchical decision<br>- Assesses the legal compliance of the disciplinary sanction process<br>- Conducts disciplinary sanction interviews<br>- Liaises with the labor inspectorate<br>• Social Relations Management:<br>- Analyzes and reports to their hierarchy elements that could weaken the social climate<br>- Monitors, in collaboration with the Social Relations Coordinator, the implementation of actions decided within the employee representative bodies and alerts their hierarchy about deviations and dysfunctions related to their execution</p><br><br><p>• <strong>Social Relations Management</strong>:<br>- Analyzes and reports to their hierarchy elements that could weaken the social climate<br>- Monitors, in collaboration with the Social Relations Coordinator, the implementation of actions decided within the employee representative bodies and alerts their hierarchy about deviations and dysfunctions related to their execution<br>•<strong> Advisory</strong>:<br>- Handles requests from employees in their scope regarding their careers (information requests, mobility requests): gathers, analyzes, and responds<br>- Gathers assistance requests from managers in their scope for handling HR cases, and coordinates their response<br>- Shares best practices implemented within their scope that could be globally capitalized upon<br><strong>• Reporting</strong><br>- Produces reports and updates HR dashboards (disciplinary, mobility, departures...etc.)<br>- Reports to their hierarchy and obtains approval for disciplinary sanctions exceeding their scope of authority<br> </p><br><br> <br> Required profile : <p>With a higher education degree (Bac+4), <u><strong>you have a minimum of 4 to 5 years of HR experience in a similar role</strong></u>, ideally in a customer relations center.<br>You have a good understanding of regulations, strong synthesis and analytical skills. Your interpersonal skills and listening ability are essential qualities to successfully carry out your missions.</p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
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<span>Mission principale Le Directeur des Expéditions est responsable de l'ensemble des opérations d'expédition des produits finis vers les clients, les plateformes logistiques ou les filiales.<br> Il garantit le respect des délais de livraison, la qualité des expéditions, l'optimisation des coûts logistiques et la satisfaction des clients, tout en assurant la sécurité des opérations et la performance de ses équipes.<br> Principales responsabilitésPilotage des opérations d'expédition Définir et mettre en œuvre la stratégie des expéditions.<br> Superviser les opérations de préparation, de chargement et d'expédition.<br> Garantir le respect des délais de livraison et des engagements clients.<br> Assurer la disponibilité des moyens humains et matériels nécessaires aux expéditions.<br> Management des équipes Encadrer les responsables d'expédition, superviseurs et équipes opérationnelles.<br> Définir les objectifs individuels et collectifs.<br> Développer les compétences des collaborateurs.<br> Promouvoir une culture de performance, de sécurité et d'amélioration continue.<br> Gestion des transporteurs Sélectionner, piloter et évaluer les prestataires de transport.<br> Négocier les contrats et suivre leur exécution.<br> Optimiser les coûts de transport.<br> Veiller au respect des niveaux de service (SLA).<br> Optimisation des flux logistiques Améliorer les processus d'expédition afin de réduire les délais et les coûts.<br> Optimiser les plans de chargement et les tournées lorsque nécessaire.<br> Participer aux projets de digitalisation des flux logistiques.<br> Déployer les outils Lean, Six Sigma ou toute autre démarche d'amélioration continue.<br> Qualité, sécurité et conformité Garantir le respect des procédures qualité.<br> Veiller au respect des normes HSE.<br> Assurer la conformité documentaire des expéditions nationales et internationales.<br> Gérer les réclamations liées aux expéditions et mettre en œuvre les actions correctives.<br> Pilotage de la performance Définir et suivre les indicateurs de performance (KPI).<br> Produire les reportings à destination de la Direction.<br> Analyser les écarts et proposer des plans d'amélioration.<br> Participer à l'élaboration du budget logistique.<br> Indicateurs de performance (KPI) Taux de livraison à l'heure (OTD).<br> Taux de service client.<br> Taux d'erreurs d'expédition.<br> Coût logistique par expédition.<br> Productivité des équipes.<br> Temps moyen de préparation et de chargement.<br> Taux de réclamations clients.<br> Taux d'accidents de travail.<br> Respect du budget.<br> Profil recherchéFormation Bac+5 en Logistique, Supply Chain, Génie Industriel, Transport ou équivalent.<br> Expérience Minimum 10 ans d'expérience en gestion des expéditions.<br> Au moins 5 ans dans une fonction managériale d'encadrement d'équipes importantes.<br> Expérience dans un environnement industriel, FMCG, distribution, automobile ou grande logistique fortement appréciée.<br> Compétences techniques Excellente maîtrise des opérations logistiques et des expéditions.<br> Connaissance des réglementations du transport national et international.<br> Maîtrise des ERP (SAP, Oracle, Microsoft Dynamics, etc.<br>). Bonne maîtrise des WMS et TMS.<br> Maîtrise des indicateurs Supply Chain.<br> Solides compétences en gestion budgétaire.<br> Bonne connaissance des Incoterms et des procédures douanières (pour les activités export).<br></span> </div>
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<br>Description du poste<br><br><p>Le Sofitel Tamuda Bay Beach & Spa recrute un(e) <strong>Duty Manager</strong>.<br>Vous serez chargé(e) de superviser les opérations de l’hôtel durant votre shift, d’assurer la coordination entre les différents départements et de veiller à la satisfaction et au confort de nos clients.</p><br><p><strong>Principales responsabilités</strong></p><br><ul><li>Superviser les opérations de l’hôtel pendant son shift.</li><li>Coordonner les différents départements.</li><li>Assurer la prise en charge des demandes et réclamations clients.</li><li>Veiller au respect des standards de service.</li><li>Prendre les décisions opérationnelles nécessaires.</li><li>Assurer le suivi des situations particulières et incidents.</li><li>Garantir la sécurité et le confort des clients.</li><li>Assurer la communication avec la Direction.</li><li>Préparer et transmettre les rapports de passation.</li></ul><p><strong>Profil recherché</strong></p><br><ul><li>Formation en hôtellerie ou management hôtelier.</li><li>Expérience confirmée dans un poste opérationnel en hôtellerie.</li><li>Excellent sens du service et du leadership.</li><li>Bonne capacité de décision et de gestion des situations complexes.</li><li>Maîtrise du français et de l’anglais.</li></ul> </div>
<p>In the context of our client's development, we are looking for a Head of Methods and Planning.<br><br><strong>Main Missions:</strong><br><br>Lead the industrial methods and production scheduling activities to optimize workshop performance.<br>Develop, plan, and monitor production programs according to industrial capacities, deadlines, and customer needs.<br>Optimize manufacturing processes, production flows, and resource utilization.<br>Define and update operational guides, standard times, and production procedures.<br>Coordinate interfaces between production, maintenance, purchasing, logistics, and other technical departments.<br>Ensure monitoring of performance indicators (productivity, on-time delivery, service rate, OEE, etc.) and implement continuous improvement actions.<br>Participate in industrialization, process improvement, and cost optimization projects.<br>Supervise and develop the Methods and Planning teams.<br>Ensure compliance with quality, safety, environmental requirements, and industrial standards.</p><p><strong>Desired Candidate Profile</strong></p><p>State Engineer in Industrial Engineering, Process Engineering, Mechanical Engineering, Electromechanical Engineering, or equivalent.<br>Proven experience of at least 8 years in industrial methods, planning, and scheduling within an industrial environment, ideally in the construction materials, metallurgy, cement, or heavy industry sectors.<br>Solid mastery of scheduling techniques, production planning, flow optimization, and industrial methods.<br>Proven experience in managing technical teams.<br>Good knowledge of continuous improvement tools (Lean Manufacturing, Kaizen, 5S, SMED, etc.).<br>Proficiency in industrial ERP and planning tools (SAP, Oracle, Sage X3, or equivalent) as well as advanced office tools.<br>Excellent analytical, organizational, coordination, and priority management skills.</p>
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Company culture : <p><strong>Fondation Arrawaj</strong> features a culture primarily shaped by <strong>innovation</strong>, promoting creativity, agility and experimentation to drive impact and transformation. This orientation is strengthened by a <strong>competitive</strong> dimension, reflecting a strong focus on performance and results. <strong>Collaboration</strong> and <strong>organizational structure</strong> further contribute to the overall balance by supporting teamwork, accountability and structured ways of working. The environment appeals to autonomous, committed profiles who thrive in dynamic and evolving contexts.
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<br> Job : <p>Fondation ARRAWAJ, is a major economic and social player in the microfinance sector. It relies on a strong human capital of over 2,000 employees, spread across a network of over 208 branches. As part of its development, the ARRAWAJ Foundation is recruiting a Cashier in Larache.</p><br><br><p>Missions:</p><br><br><p>Manage Agency Cash Registers<br>Manage disbursements and receipts<br>Manage the stock of consumables (supplies)<br>Manage documentation and archiving<br>Represent and preserve the Arrawaj Brand within its scope of intervention</p><br><br> <br> Required profile : <p>Bac + 2/3 in management, economics, or accounting and finance<br>Experience in micro-credit desirable, 2 years of experience in case of internal promotion or as a cashier in another establishment or accountant<br>Career paths: CPS, CPA, CP, Accountant<br>Minimum age: 20 years<br>Interpersonal skills: methodical, friendly, rigorous</p><br><br> <br><br> </div>