Operation Specialist Jobs in Morocco
2399 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" >Job Description </font></font><div> <p> <strong><font dir="auto" ><font dir="auto" >Main mission</font></font></strong> </p> <p><font dir="auto" ><font dir="auto" >The SAP testing engineer is responsible for the functional and technical validation of SAP solutions implemented within the company. They ensure that developments, customizations, and integrations meet business requirements and guarantee system quality before production deployment.</font></font></p> <p> <strong>Responsabilit s</strong> </p> <ul> <li> <p><font dir="auto" ><font dir="auto" >Participate in the analysis of business needs and the drafting of test plans.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Design, execute and automate functional tests on the SAP modules concerned (e.g. FI, CO, MM, SD, PP, HCM).</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Identify, document and track anomalies detected in the test management tool (e.g. Jira, HP ALM, TestRail).</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Collaborating with development teams and key users to understand business processes and validate fixes.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Participate in integration, regression and user acceptance testing (UAT).</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Contribute to the implementation and improvement of testing strategies and methodologies.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Ensure traceability between requirements, test cases and results obtained.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Write test reports and validation summaries.</font></font></p></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <p> <strong><font dir="auto" ><font dir="auto" >Technical skills required</font></font></strong> </p> <ul> <li> <p><font dir="auto" ><font dir="auto" >Good knowledge of one or more </font></font><strong><font dir="auto" ><font dir="auto" >SAP</font></font></strong><font dir="auto" ><font dir="auto" > modules (FI/CO, MM, SD, PP, HCM, BW, etc.).</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >My mastery of testing tools (HP ALM, Jira/XRay, SAP Solution Manager Test Suite, etc.).</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Knowledge of </font></font><strong><font dir="auto" ><font dir="auto" >SAP Fiori / S/4HANA</font></font></strong><font dir="auto" ><font dir="auto" > is appreciated.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Knowledge of test automation (SAP TAO, Worksoft Certify, Tosca, UFT, or Selenium).</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Good understanding of business processes and inter-module integrations.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Ability to read and understand functional and technical specifications.</font></font></p> </li> </ul> <p> <strong>Comp tences soft skils :</strong> </p> <ul> <li> <p><font dir="auto" ><font dir="auto" >Rigour and attention to detail.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Analytical mind and problem-solving skills.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Good interpersonal skills and ability to work in a team with tradespeople and technology.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Organization and autonomy.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Clear communication, both oral and written.</font></font></p> </li> </ul> <p> <strong><font dir="auto" ><font dir="auto" >Search profile</font></font></strong> </p> <ul> <li> <p><font dir="auto" ><font dir="auto" >Education: Bachelor's degree +3 to Master's degree in computer science, information systems or equivalent.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Experience: Minimum 2-5 years in testing on SAP environment (more for a senior position).</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Languages: </font></font><strong><font dir="auto" ><font dir="auto" >Professional English required</font></font></strong><font dir="auto" ><font dir="auto" > (exchanges with international teams).</font></font></p></li></ul></div><p></p></section>
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<p><strong>Who we are ?</strong></p><br><p><span>Artefact is a new generation of a data service provider, specialising in data consulting and data-driven digital marketing, dedicated to transforming data into business impact across the entire value chain of organisations. We are proud to say we’re enjoying skyrocketing growth.</span></p><br><p><span>Our broad range of data-driven solutions in data consulting and digital marketing are designed to meet our clients’ specific needs, always conceived with a business-centric approach and delivered with tangible results. Our data-driven services are built upon the deep AI expertise we’ve acquired with our 1000+ client base around the globe.</span></p><br><p><span>We have 850 employees across 20 offices who are focused on accelerating digital transformation. Thanks to a unique mix of company assets: State of the art data technologies, lean AI agile methodologies for fast delivery, and cohesive teams of the finest business consultants, data analysts, data scientists, data engineers, and digital experts, all dedicated to bringing extra value to every client.</span></p><br><p>&nbsp;</p><br><p>Over the last few years, Data Science at Artefact Morocco has skyrocketed in terms of novel projects coupled with a growing diverse team. We tackle use cases that bring business value and serve different countries. Our area of expertise involves Applied Mathematics &amp; Statistics for Machine Learning and Deep Learning, with a recently strong focus on Generative AI.&nbsp;</p><br><p><strong>Responsibilities : </strong>In addition to the core Data Science and ML Engineering Team, you will work with different stakeholders to:</p><br><ul><li>Qualify the feasibility of Use Cases, translating business challenges into technical formulations</li><li>Define the business and statistical hypothesis, and build the solution followed by testing and validation</li><li>For those Use Cases that are validated, you will help develop a production-ready solution.</li></ul><p>When consulted on a business challenge, you propose adequate AI or machine learning options to address this need. You act as an expert on the best algorithm to choose given the specific context and constraints. You are a key contributor to the design of the solution. You develop data visualisation features to generate insights and support data storytelling. You iterate with the business in an agile way to develop, adapt and refine the solution to enable maximum business impact. You design, build, maintain, and troubleshoot the data models integrated into the solutions delivered :&nbsp;</p><br><ul><li>Assess the quality of the data; clean and aggregate when necessary</li><li>Compare and choose the right algorithms based on defining the right statistical hypothesis</li><li>Develop and train models</li><li>Follow principles of MLOps when moving models to productions</li><li>Troubleshoot the models in production</li></ul><p><strong>Profile Minimum requirements</strong> :&nbsp;</p><br><ul><li>Must have at least 3 years of prior Data Science experience</li><li><strong>VERY</strong>Proficient in Python</li><li>Has a Master's degree in Applied Mathematics, Advanced Statistics, and Data Science or a related discipline</li><li>Excellent interpersonal and communication skills</li><li>Strong knowledge of data science algorithms and at least one proven experience in developing Statistical and ML algorithms</li><li>Ideally Fluent in English</li></ul><p><strong>Preferred requirements</strong> :&nbsp;</p><br><ul><li>Preferred experience in Consulting;</li><li>Preferred experience in Cloud Technologies;</li><li>Good knowledge of Spark;</li><li>Good knowledge of MLOps principles.<br></li></ul><p><strong>Come join us !&nbsp;</strong></p><br> </div>
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Job : <p>Provide advice and support for the HR function at its site:</p><br><br><ul><li>Advise and support managers on all HR issues and call upon specialized internal expertise if necessary</li><li>Provide support in the daily management of teams: organization, absenteeism, discipline, performance, development, and help them integrate the HR variable into their strategic decisions</li><li>Ensure the harmonization and correct application of HR practices on the ground</li><li>Promote the human resources function to the operational managers of the site</li><li>Propose updates to procedures to the Human Capital Department to adapt them to the reality on the ground</li></ul>Deploy HR development policy and processes within its scope:<ul><li>Participate in workforce planning in line with the needs of production, maintenance, and support functions</li><li>Identify key and critical skill needs</li><li>Contribute to performance evaluation campaigns and skills development</li><li>Support the implementation of training and development plans</li><li>Participate in talent pipeline and succession planning</li><li>Gather recruitment needs with managers</li><li>Support recruitment in coordination with the Talent Acquisition team</li><li>Promote internal mobility and talent development</li><li>Monitor the integration of new hires and ensure their smooth onboarding</li><li>Participate in the continuous improvement of HR tools and processes</li><li>Act as the interface between operational needs and central HR expertise</li></ul>Supervise payroll and HR administration:<ul><li>Supervise preparatory payroll work and check the accuracy of its elements (compliance and authorization of payroll elements)</li><li>Ensure the reliability, accuracy, and compliance of payroll and personnel administration data in the HRIS, as well as their real-time updating, and propose improvements to modules if necessary.</li></ul><br><ul><li>Implement HR administration procedures and ensure their compliance</li><li>Ensure the implementation of occupational health services at its site: annual visits, return-to-work visits, feedback, monitoring of the occupational physician's presence, etc.</li><li>Ensure the implementation of insurance management procedures defined by the DCH</li><li>Propose and implement measures to optimize the site's payroll</li></ul>Foster social dialogue and ensure a high-quality social climate:<ul><li>Prepare and co-chair meetings between site management and employee representatives and the health and safety committee</li><li>Support managers in managing sensitive or individual situations</li><li>Participate in the prevention of social tensions and human risks</li><li>Work in conjunction with HR, legal, and, where applicable, social partners</li></ul>Manage and report on HR activities:<ul><li>Monitor the site's monthly HR indicators (headcount, turnover, absenteeism, recruitment, training, performance, mobility, etc.), propose an action plan for improvement, and monitor its implementation</li><li>Produce HR analyses useful for decision-making</li><li>Alert on organizational, social, or human risks</li><li>Contribute to the preparation of HR reviews and the consolidation of HR data</li></ul>Develop and manage employees:<ul><li>Determine resource needs</li><li>Conduct recruitment interviews</li><li>Propose training plans for employees</li><li>Conduct annual performance reviews and progress interviews</li></ul>Participate in the Group's continuous improvement projects:<ul><li>Propose and/or lead continuous improvement projects at the departmental level</li><li>Participate in and/or lead cross-functional projects. <br> </li></ul> <br> Required profile : <p>Job access requirements:</p><br><br><ul><li>Education: Master's degree (Bac+5) in human resources management or equivalent.</li><li>Experience: Minimum 3 years in human resources management, preferably in a multi-site group in an industrial environment.</li></ul>Job-specific skills:<ul><li>HR and payroll administration</li><li>Compensation management</li><li>Career management</li><li>Job classification</li><li>Recruitment techniques</li><li>Training management</li></ul>Cross-functional skills:<ul><li>Communication</li><li>Analytical and synthesis skills</li><li>Problem-solving methods</li><li>Change management</li><li>Project management techniques</li></ul>Behavioral competencies:<ul><li>Customer focus</li><li>Initiative / Innovation</li><li>Ability to step back and see the big picture</li><li>Results orientation</li><li>Persuasion and influence</li><li>Emotional intelligence</li><li>Team management </li></ul> <br><br> </div>
<p><br></p><p><b>Responsibilities </b>Within delegated authority, the Partnerships Officer will be responsible of the following duties:</p><p>1. ASSISTS WITH THE PROVISION OF SUBSTANTIVE SUPPORT FOR STRATEGIC PLANNING FOR AND COORDINATIN OF UNCT STRATEGIC PARTNERSHIPS WITH CIVIL SOCIETY, THE PRIVATE SECTOR AND OTHER SDG ACHIEVEMENT:</p><ul><li>Provides advice on the development and implementation of the UN Partnership Strategy in alignment with and support of the UN Sustainable Development Cooperation Framework;</li><li>Supports a UNCT working group or similar platform for the effective implementation, monitoring and assessment of the strategy at regular intervals to harness new emerging opportunities, to anticipate changes to the internal direction and external environment, and to make mid-term adjustments;</li><li>Conducts liaison and coordination with UN entities at country, regional and HQ levels, to help package and define a value proposition for local UN partnerships that can engage a wide range of stakeholders, including the private sector, civil society and other non-traditional partners;</li><li>Serves as one of the key entry points for external stakeholders seeking guidance and support in navigating opportunities to partner with the UNCT;</li><li>Builds strong interface with critical Development partners, Government, private sector, civil society and other non-traditional partners;</li><li>Provides substantive support to the Resident Coordinator (RC) and the UNCT in identifying risks and opportunities related to specific partnerships, and suggests mitigation measures as relevant;</li><li>Provides inputs on due diligence processes of potential investment and partnership opportunities, in accordance with UN regulations and procedures;</li><li>Provides substantive support to RC/UNCT to develop and implement locally tailored partnerships;</li><li>Serves as liaison to Global Compact Local Networks (in countries where such Networks are established), assisting the Resident Coordinator in advising the Local Network Board and strengthening local UN engagement with the private sector; in countries without an established Local Network, working with UN Global Compact regional hubs to promote the UN Global Compact Ten Principles and business support for the SDGs.</li></ul><p>2. PARTICIPATES IN JOINT PARTNERSHIP AND RESOURCE MOBILIZATION INITIATIVES AND SUPPORTS MANAGEMENT OF POOLED FUND FOR THE UN SUSTAINABLE DEVELOPMENT COOPERATION FRAMEWORK:</p><ul><li>Provides substantive support to RC/UNCT to develop and implement locally tailored resource mobilization strategies and initiatives for Cooperation Framework priorities, and identify appropriate data and benchmarks to measure progress and success;</li><li>Monitors and analyzes existing resource mobilization partnerships and relationships, including traditional and non-traditional partners and development partners, donors (including high net-worth individuals, private sector, innovative funds) to be explored for direct funding to the UN;</li><li>Supports the UNCT with analysis of funding streams from internal and external sources, enabling their timely and coordinated engagement around preparation of proposals;</li><li>Supports the UNCT in preparation of the Funding Framework of the UN Sustainable Development Cooperation Framework;</li><li>Provides support to the design joint programmes for use in joint resource mobilization and coordination during the implementation of joint programmes as needed;</li><li>Advises RC/UNCT and external partners on offers from specialized UN entities for the UN Sustainable Development Cooperation Framework and ensuring the development of a youth partnership strategy to support the SG priorities on youths, disability inclusion, gender and other thematic issues;</li><li>Advises the RC/UNCT on corporate policies relating to effective management of resources, including through the establishment and use of pooled funds;</li><li>Assists in the establishment and management of the country-based SDG Fund, in close collaboration with UN Multi-Partner Trust Fund Office (where relevant).</li></ul><p>3. WORKS CLOSELY WITH THE RESIDENT COORDINATOR OFFICE ECONOMIST AND OTHER UN COUNTRY TEAM FINANCE EXPERTS TO PROMOTE PARTNERSHIPS TO SUPPORT FINANCING FOR ACCELERATING THE ACHIEVEMENT OF THE SUSTAINABLE DEVELOPMENT GOALS (SDGs):</p><ul><li>Provides advice on partnership opportunities to drive financing for development options, instruments, modalities to the RC/UNCT, in alignment with the Common Country Analysis (CCA), Cooperation Framework, Integrated National Financing Framework and similar processes;</li><li>Prepares briefing papers and discussion points on partnership issues related to financing for development for consideration by RC/UNCT;</li><li>Contributes to advocacy, communications and dialogues with partners to improve development assistance policies and practice;</li><li>Working in close collaboration with the RCO Economist, ensures effective engagement of relevant counterparts, especially private sector, civil society and development partners, to develop engagement and partnerships around SDG financing;</li><li>Undertakes the design and execution of innovative proposals to strengthen the UNCT engagement and reputation, and to generate greater financial resources in support of the SDGs.</li></ul><p>4. CONTRIBUTES TO KNOWLEDGE MANAGEMENT AND CAPACITY DEVELOPMENT RELATING TO PARTNERSHIPS AND RESOURCES MOBILIZATION AND MANAGEMENT AT THE COUNTRY LEVEL:</p><ul><li>Promotes collaboration, peer support, innovation, good practices, lessons learned, needs, and opportunities through active participation to the local, regional and global communities of practice and knowledge networks within the Resident Coordinator System and across the UN;</li><li>Researches, analyzes and presents best practices and lessons learned from implementation of UN partnership initiatives, with a view to advising the RC and UNCT on actions to strengthen the partnership orientation of the UN;</li><li>Supports the UNCT with a knowledge repository of potential donors at national and sub-national levels;</li><li>Monitors and analyzes best practices and successful models of SDG partnerships and resource mobilization implemented by the UN in country and elsewhere;</li><li>Provides advice on global/corporate guidelines, tools and other materials related to partnerships, resource mobilization and donor engagement;</li><li>Keeps abreast of emerging innovative approaches in the area of partnerships, resource mobilization and donor engagement, and proposes new ways of working, where relevant;</li><li>Reflects on processes of his/ her work area at key milestones and generates knowledge valuable to others in the RC system/ UN Country Teams;</li></ul><p><strong>Desired Candidate Profile</strong></p><h3>Competencies</h3><ul><li><strong>PROFESSIONALISM:</strong> Ability to apply sustainable development theories, concepts and approaches. Ability to conduct independent research and analysis on sustainable development topics, determine suitability, validity and accuracy of data provided by different sources. Shows skill in developing sources for data collection. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.</li><li><strong>PLANNING AND ORGANIZING:</strong> Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.</li><li><strong>COMMUNICATION:</strong> Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.</li></ul><h3>Education</h3><ul><li>Advanced university degree (Master's degree or equivalent degree) in business or public administration, sustainable development, social sciences, education or related area, is required.</li><li>A first-level university degree in combination with two (2) additional years of qualifying experience may be accepted in lieu of the advanced university degree.</li><li>Successful completion of both degree and nondegree programs in data analytics, business analytics or data science programs is an advantage.</li></ul><h3>Job - Specific Qualification</h3><ul><li>Not available.</li></ul><h3>Work Experience</h3><ul><li>A minimum of five (5) years of progressively responsible experience and track record in strategic support to partnerships, project/programme management, resource mobilization in the context of development cooperation or related areas is required.</li><li>Demonstrated experience in the design, implementation, and development of strategic partnerships with government, private sector, and civil society organizations is required.</li><li>Experience of inclusion strategies that promote Gender equality, youth participation and inclusion of persons with disability is desirable.</li><li>Experience in navigating Morocco s institutional environment, national and subnational governance structures, development priorities and development cooperation landscape is required.</li><li>Experience of resources mobilization strategies is required.</li><li>Experience in UN interagency coordination is desirable.</li><li>Experience in promoting knowledge management in the context of development cooperation is desirable.</li><li>Experience in preparing project /programme proposals is required.</li><li>Experience in supporting financing of SDGs is desirable.</li><li>Work experience of two (2) years or more in data analytics or a related area is desirable.</li></ul><h3>Languages</h3><ul><li>English and French are the working languages of the United Nations Secretariat. For this job opening, English and French are required. Arabic is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult</li></ul>
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<p><strong>Publication date :</strong> Jul 31, 2026, 12:00AM</p><br><br><p>Contract duration : </p><br><br>Orange Business is here!<br>About us<p>Join us at Orange Business!<br>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.<br>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>About the role<p><span>This role offers a unique opportunity to gain hands-on experience in cost and traffic management, invoice validation, and process automation within a dynamic and innovative environment.</span></p><br><br><span><u>Country Analyst Responsibilities</u></span><br><ul><li><span>Manage a portfolio of suppliers, ensuring accurate invoice validation by comparing invoices against pricelists and operational tools.</span></li><li><span>Extract and ingest rate data from invoices and pricelists into internal systems.</span></li><li><span>Maintain data accuracy within operational tools and support finance teams in GL reconciliation.</span></li><li><span>Analyze traffic, cost, and rate trends to identify opportunities for optimization and cost control.</span></li><li><span>Collaborate with cross-functional teams on activities such as customer pricing setup, renegotiations, and migration preparations.</span></li><li><span>Support business owners with key activities, including budgeting and business review preparations.</span></li><li><span>Handle various ad hoc requests to support operational excellence.</span></li></ul><br><span><u>IT & Automation Responsibilities</u></span><br><ul><li><span>Drive automation of analytics processes based on insights gathered as a Country Analyst. </span></li><li><span>Collaborate with developers to automate validation and data ingestion workflows.</span></li><li><span>Build and maintain Business Intelligence dashboards using tools like Qlik and Power BI.</span></li><li><span>Support ongoing automation initiatives to enhance efficiency and accuracy.</span></li></ul><br>About you<p><span>As a key member of our Business & Analytics team, you will provide valuable insights into the voice business and contribute to optimizing our analytics processes.</span></p><br><br><span><strong>Desired Skills</strong></span><br><ul><li><span>Bachelor's degree in Business, Economics, IT, or related fields.</span></li><li><span>3+ years of experience in telecommunications or a related industry.</span></li><li><span>Proficiency in data analytics tools, including Excel; experience with BI tools such as Qlik and Power BI is a strong plus.</span></li><li><span>Strong strategic thinking and problem-solving skills.</span></li><li><span>Excellent reporting and communication abilities.</span></li><li><span>Fluency in English; proficiency in French is advantageous.</span></li><li><span>Demonstrated team spirit, positive attitude, and ability to collaborate across diverse, international teams.</span></li><li><span>Results-oriented mindset with a focus on continuous improvement.</span></li></ul><br><p>You bring a can-do attitude, tackle challenges head-on and challenge the status quo with new and innovative ideas.</p><br><br>What we offer<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.<p> At Orange, only your skills matter.
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<p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.
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Job : <p>As a Quality Manager, you will play a central, cross-functional, and structuring role in maintaining, deploying, and continuously improving our QSE management system, ensuring its compliance with applicable standards and its alignment with the company's strategic directions.</p><br><br><p><strong>Your main mission</strong></p><br><br><p>Ensure the quality of processes and products, preserve the safety of employees and stakeholders, control environmental impacts, and ensure the effectiveness of the laboratory management system.</p><br><br><p><strong>Your main responsibilities</strong></p><br><br><ul><li><strong>QSE System Management & Regulatory Compliance</strong><ul><li>Advise management in the development, definition, and evolution of the Quality, Safety, and Environment policy.</li><li>Lead the QSE Management System in accordance with the requirements of applicable standards (ISO 9001, ISO 14001, ISO 45001, ISO/IEC 17025, and other relevant standards).</li><li>Ensure monitoring of normative, regulatory, and legislative requirements related to the company's activities.</li><li>Identify gaps against applicable requirements and propose necessary actions to ensure compliance.</li><li>Define QSE objectives, contribute to the development of associated action plans, and monitor their deployment.</li><li>Provide QSE reporting to management and contribute to strategic decision-making.</li></ul></li><li><strong>Performance Evaluation and Continuous Improvement</strong><ul><li>Evaluate the effectiveness of the management system by monitoring performance indicators, stakeholder satisfaction, product conformity, personnel safety, and environmental impact control.</li><li>Identify improvement opportunities and lead actions aimed at strengthening process performance.</li><li>Participate in continuous improvement projects and organizational and industrial optimization initiatives.</li><li>Contribute to the reduction of costs related to non-quality and the improvement of overall performance.</li></ul></li><li><strong>Audits, Risks, and Corrective Actions</strong><ul><li>Coordinate the QSE internal audit program and oversee external audits (client, certification, accreditation).</li><li>Lead the analysis of causes for accidents, incidents, non-conformities, QSE malfunctions, and customer complaints.</li><li>Define and monitor corrective and preventive actions until their closure and effectiveness verification.</li><li>Conduct internal controls and propose necessary measures to maintain system compliance.</li></ul></li><li><strong>Laboratory Quality & ISO/IEC 17025 Requirements</strong><ul><li>Ensure the implementation, updating, and improvement of the laboratory management system.</li><li>Ensure the effectiveness of laboratory activities and compliance with impartiality, confidentiality, and competence requirements.</li><li>Raise laboratory staff awareness of professional integrity, impartiality, and confidentiality rules.</li><li>Identify gaps related to laboratory activities and implement actions to prevent their recurrence.</li><li>Oversee monitoring and measuring equipment (calibrations, verifications, maintenance).</li></ul></li><li><strong>Product, Process, and Customer Relationship Quality</strong><ul><li>Define monitoring plans including control ranges, measurement methods, applicable documents, and data to be collected.</li><li>Monitor the conformity of industrial products and processes.</li><li>Manage customer complaints, coordinate associated investigations, and ensure impartiality in reviewing and approving responses.</li><li>Participate in the technical study of tenders and the integration of customer requirements into internal processes.</li></ul></li><li><strong>Safety, Environment, and Risk Prevention</strong><ul><li>Ensure that health, safety at work, and environmental requirements are considered in the company's activities.</li><li>Participate in and monitor the Safety and Hygiene Committee (CSH).</li><li>Supervise waste management from collection to treatment, disposal, or recycling.</li><li>Monitor regulatory controls and ensure compliance with applicable obligations.</li></ul></li><li><strong>Animation, Communication, and Skills Development</strong><ul><li>Lead awareness and communication actions related to quality, safety, and environment.</li><li>Train and support employees on occupational health and safety risks, environmental impacts, and management system requirements.</li><li>Participate in identifying training needs and contribute to the development of internal skills.</li><li>Promote team buy-in to quality, safety, environment, and continuous improvement initiatives.</li></ul></li></ul> <br> <br> Required profile : <p><strong>Education</strong></p><br><br><ul><li>Hold an engineering degree or a Master's degree in Industrial Systems Management, Quality and Organizations Management, or equivalent.</li></ul><p><strong>Experience</strong></p><br><br><ul><li>Proven experience in leading and implementing integrated management systems (IMS).</li><li>Experience in an industrial environment is a plus.</li></ul><p><strong>Technical skills</strong></p><br><br><ul><li>Proficiency in ISO standards (9001, 14001, 45001).</li><li>Skills in process mapping, writing procedures, and document management.</li><li>Mastery of audit techniques, risk analysis, and problem-solving.</li><li>Professional English is desired.</li></ul><p><strong>Personal qualities</strong></p><br><br><ul><li>Rigorous, methodical, with a strong analytical mind and a great sense of organization.</li><li>Team spirit, interpersonal skills, and strong communication abilities to collaborate effectively with teams.</li><li>Results-oriented and strong customer satisfaction focus.</li><li>Sense of pedagogy, diplomacy, and a strong appetite for innovation and continuous improvement.</li></ul> <br><br> </div>
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Company culture : <p><strong>Hit Radio</strong> operates within a predominantly <strong>innovation-driven culture</strong>, where creativity, boldness, and experimentation are key drivers of success. The company encourages initiative, agility, and open-mindedness, creating a stimulating environment for individuals seeking autonomy and continuous renewal. This creative mindset is reinforced by a strong <strong>collaborative dimension</strong>, promoting close management, teamwork, and high-quality human relationships. <strong>Performance orientation</strong> and <strong>structured processes</strong> are also present, serving as supportive frameworks that enhance efficiency and collective achievement.
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<br> Job : <p>Desired start date: as soon as possible<br>Status: Non-managerial</p><br><br><p>Tasks:</p><br><br><p>Reporting to the technical department, you will ensure the smooth broadcasting of Hit Radio programs and guarantee the proper functioning of IT tools and equipment. Your main tasks will include:<br>• Ensure the administration, maintenance, and updating of servers and IT infrastructures (Windows, Linux, MacOS)<br>• Administer systems used for the production, storage, and broadcasting of multimedia content<br>• Ensure network monitoring and optimization, especially during live broadcasts<br>• Provide Level 1 and 2 technical support to internal users<br>• Diagnose and resolve hardware and software incidents on production equipment (editing stations, cameras, etc.).<br>• Ensure preventive and corrective maintenance of broadcast equipment: mixing consoles, audio processors, codecs, FM transmitters, etc.<br>• Diagnose failures in broadcast infrastructure, analyze root causes of malfunctions, and propose improvement plans<br>• Manage Audio over IP (AoIP) infrastructure to optimize audio signal transmission between different studios and remote sites<br>• Administer broadcasting solutions (air traffic control software, playout, radio automation, etc.)<br>• Manage audio streams for broadcasting on various platforms (FM, DAB+, web radio, online streaming)<br>• Configure and maintain telephone and on-air interaction systems<br> <br> </p><br><br> <br> <br> Required profile : <p>Min. education level required:<br>• Master's degree (Bac+4) or equivalent in IT, Systems & Networks, Audiovisual, or equivalent.</p><br><br><p><br>Experience level:</p><br><br><p>• 3 to 5 years of experience in a similar role</p><br><br><p>Profile: </p><br><br><p>• Proficiency in operating systems (Windows Server, Linux, MacOS), virtualization (VMware, Hyper-V), network protocols (TCP/IP, DNS, DHCP, VPN)<br>• Solid knowledge in cybersecurity, access management, data protection, and backups<br>• Audio & Broadcast Technologies: Knowledge of Audio over IP broadcasting systems (AES67, Dante), broadcast equipment (mixing consoles, FM transmitters, audio processors).<br>• Experience with Cloud solutions (AWS, Microsoft 365) and multimedia content management tools<br>• Monitoring and Performance Management: Mastery of monitoring tools to ensure the availability of IT and broadcast infrastructures<br>• Strong analytical and problem-solving skills for complex technical issues<br>• Responsiveness and priority management<br>• Good communication skills<br> </p><br><br> <br><br> </div>
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Job : <p><strong>You are responsible for managing a 150-ton mobile crane, and your main tasks are:</strong></p><br><br><ul><li>Driving and maneuvering the mobile crane on site while respecting safety instructions,</li><li>Lifting and moving heavy loads,</li><li>Performing daily checks of the machine (condition, fluid levels, safety devices),</li><li>Reporting any technical issues to the maintenance teams,</li><li>Coordinating maneuvers with ground teams (site manager, slinger, signalman),</li><li>Ensuring strict adherence to safety rules and load capacities.</li></ul> <br> <br> Required profile : <p>We are looking for an <b>operator with at least 3 years of experience</b> in managing a mobile crane. Required skills and certifications include:</p><br><br><ul><li>Valid mobile crane CACES (or recognized Moroccan equivalent)</li><li>Previous experience operating a Liebherr 150-ton Mobile Crane</li><li>Lifting safety training </li><li>Significant experience driving lifting equipment on construction or industrial sites,</li><li>Good knowledge of safety rules and regulations related to lifting, rigor, composure, and a sense of responsibility,</li><li>Ability to work at heights and outdoors.</li></ul><p><strong>Technical skills</strong>:</p><br><br><ul><li>Reading lifting plans,</li><li>Mastery of site communication systems (radios, standardized gestures),</li><li>Knowledge of load limits and maneuvering angles.</li></ul> <br><br> </div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p><span><span><span><b>About Four Seasons:</b></span></span></span></p><br><br><p><span><span><span>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. <br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</span></span></span></p><br><br><br><p><span><span><span><b>About the location:</b></span></span></span></p><br><br><p><span><span><span>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.</span></span></span></p><br><br><br><p><span><span>To contribute to the provision of a progressive Human Resources service that satisfies employee perceptions of a leading employer, and the operational requirements of the business.</span></span></p><br><br><br><p><span><span>Main Duties and Responsibilities:</span></span></p><br><br><p><span><span>· The ability to maintain the HR System including input, output and report processing. Also to cross-train the mi</span></span><span><span>ddle management about HR processes.</span></span></p><br><br><p><span><span>· The ability to maintain details in all aspects of work including, but not limited to, data input and maintenance of records in various areas.</span></span></p><br><br><p><span><span>· The ability to generate all required local reports and required by home office.</span></span></p><br><br><p><span><span>· The ability to process with payroll cycle and maintain confidential information and to properly document information for payroll and audit purposes, i.e. new hire, personal information, wage changes, termination, promotion, etc.</span></span></p><br><br><p><span><span>· The ability to maintain friendly, cordial relations with all employees.</span></span></p><br><br><p><span><span>· The ability to attend and participate in employee functions as expected, representing Human Resources and the Hotel accordingly both on and off hotel property.</span></span></p><br><br><p><span><span>· The ability to keep accurate records for national insurance enrollment.</span></span></p><br><br><p><span><span>· The ability to provide assistance relating to employee relations such as direct line committee organization, employee communication, events and meetings</span></span></p><br><br><p><span><span>· The ability to possess a high level of professionalism and integrity while maintaining the confidentiality of the office.</span></span></p><br><br><p><span><span>· The ability to respond properly in any hotel emergency or safety situation.</span></span></p><br><br><p><span><span>· The ability to perform other tasks or projects as assigned by hotel management and staff.</span></span></p><br><br><p><span><span>· The ability to administer and train employees on behalf of Human Resources local labor process and Four Seasons P&C policies.</span></span></p><br><br><p><span><span>· The ability to conduct quarterly Visa audits, trace expiration and make corrections.</span></span></p><br><br><p><span><span>· The ability to produce the accident report for home office.</span></span></p><br><br><p><span><span>· To assist in the administrations of the Employee and Management opinion survey</span></span></p><br><br><p><span><span>· To assist the management team with disciplinary issues and process.</span></span></p><br><br><p><span><span>· The ability to actively support the Safety and Direct line Committee.</span></span></p><br><br><p><span><span>· The ability to administer the employee performance and salary review program.</span></span></p><br><br><p><span><span>· The ability to assist in the annual performance review cycle.</span></span></p><br><br><p><span><span>· The ability to assist management and line employees with any concerns or questions.</span></span></p><br><br><p><span><span>· The ability to administer the Pension Plan and to be the Arbiter for the hotel’s group life scheme.</span></span></p><br><br><p><span><span>· The ability to prepare the monthly/quarterly/annual HR dashboard including all critical KPI</span></span></p><br><br><p><span><span>· The ability to participate in the rotation of all bulletin board materials.</span></span></p><br><br><p><span><span>· The ability to supervise and coordinate with the cafeteria tam to ensure the best quality of food, cleanliness and service.</span></span></p><br><br><p><span><span>· The ability to ensure that the employee locker room is clean and orderly.</span></span></p><br><br><p><span><span>· The ability to manage of health topics in coordination with the nurse and the house doctor</span></span></p><br><br><br><p><span><span><span><b>What we offer: </b></span></span></span></p><br><br><p><br><span><span><span>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Employee Discount for stays at any Four Seasons worldwide<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals</span></span></span></p><br><br><br><br><br><br><br><br> </div>
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<br>Description de l'entreprise<br><br><p>Sofitel Marrakech Palais Imperial & Spa, joyau de l'hospitalité marocaine, incarne le luxe et l'élégance au cœur de la vibrante ville de Marrakech. Faisant partie du prestigieux groupe Accor, cet hôtel cinq étoiles offre une expérience inoubliable mêlant raffinement français et charme marocain. Niché au milieu de jardins luxuriants, à quelques pas des célèbres sites historiques de la ville, Sofitel Marrakech Palais Imperial & Spa est reconnu pour ses services haut de gamme, son attention aux détails et son engagement envers l'excellence culinaire.</p><br><p>Rejoignez-nous pour sublimer cette expérience unique en en faisant partie d'une équipe dédiée à l'art de vivre à la française.</p><br><br>Description du poste<br><br><ul><li>Epauler la Directrice RM dans ses missions et projets</li><li>Assurer l’intérim en cas d’absence de la Directrice RM</li><li>Assurer la prise de réservation par téléphone, fax ou internet ainsi que toutes les opérations qui s'y rapportent</li><li>Gérer les demandes des clients (Compte stratégiques, client VIP et Top vip) et fidélisation des clients sunshine post réclamations : contact pour leur réservation et supervision de leur expérience client, personnalisation et anticipation de leur demande</li><li>Prendre activement part aux présentations commerciales, aux visites des sites et aux rencontres des clients</li><li>Elaboration de la tarification, contrat de distribution, ventes directes</li><li>Augmenter la visibilité des 2 hôtels et les points de ventes sur les principaux marchés auprès des distributeurs virtuels</li><li>Mesurer la performance sur les différents sites en termes de nouvelle exposition, double exposition, Mise à jour et mise en avant</li><li>Etudier, examiner et analyser l'environnement concurrentiel, tendances du marché ainsi que le besoin et les commentaires des clients afin de faire preuve d'initiative et de s'adapter judicieusement sur le plan stratégique</li><li>Préparer, exploiter et compiler les données destinées aux comptes rendus quotidiens, hebdomadaires et mensuels, aux objectifs annuels, au budget des ventes et marketing, aux prévisions et autres compte-rendu conformément aux instructions et au besoin</li><li>Mettre au point des actions marketing et évaluer l'efficacité des programmes et des stratégies en place</li><li>Veiller au respect de la politique et stratégie tarifaire de la marque Sofitel </li><li>Gérer et diriger avec la Directrice RM les activités de publicité, de relation publique et de promotion</li><li>Veiller à la satisfaction client tout en restant compétitif sur le marché et performant sur le plan financier</li><li>Evaluer l'évolution du besoin des clients, de la composition de la clientèle, l'évolution du portefeuille de l'activité afin de proposer les changements opérationnels qui s'imposent le cas échéant</li><li>Communiquer efficacement avec les autres services et interagir avec les membres de l'équipe afin de garantir au client la qualité de prestation attendue</li><li>Gestion du PMS, Tars et extranet des distributeurs et centrales de réservation</li><li>Suivre et contrôler des réservations : Rate check, sur classement, annulation, no shows</li><li>Analyser le taux d'occupation, le prix moyen et le REVPAR,</li><li>Optimiser le taux de remplissage et le prix moyen par chambre</li><li>Établir une stratégie pricing et de vente en collaboration avec le Directeur général et le directeur commercial,</li><li>Élaborer les budgets prévisionnels en collaboration avec le directeur commercial et en approbation par le directeur général</li><li>Analyser et surveiller KPIS de l'hôtel afin d'identifier les opportunités d’augmenter les revenus des chambres et des autres départements opérationnels</li><li>Être responsable du bon fonctionnement de tous les systèmes et outils de gestion des revenus des chambres et autres prestations</li><li>Coordonner avec l'équipe commerciale pour déterminer des offres tarifaires attractives et engageantes</li><li>Prospecter les sites distributeurs virtuels</li><li>Apporter un soutien stratégique et tactique au département F&B, qui comprend les restaurants, les bars et le banquet</li><li>Participer au recrutement des clients ALL et suivre directement les recrutements de son équipe</li><li>Alimenter la base de données des préférences clients</li><li>Participer à la stratégie adoptée par le groupe ACCOR et le propriétaire </li><li>Contribuer à l’amélioration du score RPS de l’hôtel</li><li>Répondre et gérer les réclamations clients</li><li>Respecter les standards et procédures interne du groupe ACCOR et du propriétaire</li><li>S’assurer directement de la satisfaction client</li></ul><br>Informations supplémentaires<br><br><ul><li>Carte Heartist Accor.</li><li>Avantages Spécifiques.</li><li>Et bien plus encore...</li></ul> </div>
Responsable du Département SSE du futur site de montage moteurs civils de Casablanca F/H
Security & Safety
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<p>Responsable du Département SSE du futur site de montage moteurs civils de Casablanca F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur & Cadre</p><br><br><p>Temps complet</p><br><br><p>Dans un contexte de forte croissance dans l'aéronautique et la nécessité de monter en cadence sur l'activité de montage des moteurs civils, le groupe SAFRAN a validé le lancement d'un projet d'implémentation d'un nouveau site de Montage au Maroc.<br>Notre nouvel atelier sera situé à Casablanca et assurera l'assemblage et les essais des nouveaux types de moteurs d'avions civils (LEAP) équipant l'Airbus A320neo.<br>En tant que Responsable Santé Sécurité Environnement (SSE) de ce nouveau site, vos principales missions seront les suivantes :<br>- piloter la performance SSE sur le terrain en apportant le support et les compétences nécessaires pour impulser une dynamique d'amélioration de la performance SSE, répondre à l'ensemble des questions relatives à la sécurité et à l'environnement en s'assurant de la cohérence entre les différents unités / départements<br>• identifier les risques ainsi que les impacts environnementaux significatifs et en assurer le suivi<br>• conseiller et supporter la direction et les opérationnels en matière de SSE<br>• initier les actions de communication et de sensibilisation en matière de SSE<br>• participer aux analyses et enquêtes SSE<br>• identifier et remonter les éventuels risques SSE auprès de votre responsable<br>- déployer et piloter les programmes SSE du site (par exemple : Plan Opérationnel de Progrès, Revue de Direction et Comité de pilotage, Audits, etc) en accord avec la stratégie Groupe, Société, Site et les obligations réglementaires locales<br>• proposer des axes de progrès et des actions d'amélioration<br>• établir les plans d'actions SSE pour atteindre les objectifs et cibles définis<br>• piloter les projets d'amélioration SSE dont vous êtes le/la Chef(fe) de projet<br>• gérer et/ou effectuer les audits et inspections SSE<br>- être garant de la mise en œuvre des outils, méthodologies et procédures Groupe et proposer des axes d'amélioration<br>• mettre en œuvre les outils, méthodologies et procédures Groupe et proposer des axes d'amélioration<br>• appliquer les procédures et documents du système de management sécurité et environnement<br>- piloter la cellule de crise Etablissement en cas d'évènement impactant l'ensemble du site (à titre d'exemple : coupure électrique, accident à haut potentiel de pertes, etc)<br>- assurer la veille et le suivi de la conformité réglementaire <br>• vous assurer de l'application des dispositions réglementaires et des référentiels Groupe en matière de SSE<br>• veiller à l'application de la politique/standard et à la conformité légale SSE<br>• vous assurer avec le service RH du site de la tenue à jour des listes du personnel Qualifié et/ou Habilité en SSE<br>- manager l'équipe d'experts SSE ainsi que les Correspondants SSE lignes de production et piloter le budget du département SSE<br>- assurer les relations avec les autorités externes<br>- être l'interlocuteur(trice) du Coordinateur SSE de la Division des Moteurs Civils de Safran Aircraft Engines et du Responsable SSE Société</p><br><br><p>Le poste est soumis à une astreinte dans le cadre du POI.</p><br><br><p>Issu(e) d'une formation bac+5 en Santé Sécurité Environnement, vous justifiez d'une solide expérience sur un poste similaire dans le secteur industriel. Vous maîtrisez la réglementation nationale et les normes SSE et êtes doté(e) d'une grande capacité d'observation, d'analyse et de synthèse. Vous êtes force de proposition et proposez régulièrement des initiatives d'amélioration des conditions de travail et d'exploitation. Vous êtes reconnu(e) pour votre vigilance, votre réactivité, votre capacité à vous adapter à plusieurs environnements de travail et également pour votre sens du contact et de la communication.</p><br><br><br> </div>
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<p>Performance et support</p><br><br><p>Demarche de progres - Pilotage de projet d'amelioration et/ou transformation - BB/MBB</p><br><br><p>Ingénieur Progrès et Amélioration Continue F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur & Cadre</p><br><br><p>Temps complet</p><br><br><p>Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense.<br>Safran Aircraft Engines (SAE) est une société du Groupe Safran. Porté par près de 15 000 collaborateurs répartis sur 31 sites dans 9 pays.<br>Nous concevons, développons, produisons et commercialisons, seul ou en coopération, des moteurs pour avions civils ou militaires, ainsi que pour les satellites.<br>SAE dispose d'un réseau d'ateliers de maintenance des moteurs civils à travers le monde et propose à ses clients une gamme complète d'interventions : restauration de performances, remplacement de pièces à durée de vie limitée, inspection et maintenance de l'ensemble du moteur et de ses équipements.<br>Pour faire face à la montée en cadence des maintenances moteur LEAP dans les années à venir, Safran Aircraft Engines Services Casablanca (SAESC) a lancé la construction d'un nouveau shop au Maroc.<br>Notre nouvel atelier situé dans la région de Casablanca-Settat assurera la maintenance de nouveaux types de moteurs d'avions civils (LEAP) qui équipent notamment l'Airbus A320neo et le Boeing 737Max.<br>En tant que Chef de projet - Progrès, votre objectif consistera à assurer le déploiement et l'animation de la démarche Progrès sur le site, en garantissant la performance, la fluidité des flux et l'amélioration continue des processus opérationnels, en se basant sur les standards et Bonnes pratiques du groupe.<br>Parlons de vous<br>- Déployer et animer les standards d'excellence opérationnelle (QRQC, 5S, IP) sur le Site, et évaluation de leur maturité<br>- Identifier, coacher et accompagner les projets d'amélioration continue avec les équipes opérationnelles<br>- Contribuer à la construction et au suivi de la stratégie Progrès du site (Hoshin Kanri)<br>- Former les collaborateurs aux méthodologies et outils de résolution de problèmes (Kaizen, Lean Six Sigma)<br>- Préparer et animer les revues de performance périodiques<br>- Piloter les projets opérationnels liés aux démarrages, montées en cadence et extensions du site<br>- Gérer les activités de layout, Management Visuel et d'organisation des zones de production<br>- Partage des bonnes pratiques entre sites SAFRAN et Reporting des activités CI : suivi des KPIs, mesure des gains, coordination des plans d'action et reporting multi-sites</p><br><br><p>- Diplôme Ingénieur avec une expérience de 3 à 5 ans dans des fonctions telles que : , Amélioration continue, Méthodes.<br>- Formation / Certification Lean six Sigma Green Belt <br>- Langues Anglais (Courant)<br>- Expérience réussie de management d'équipe ou transverse<br>- Autonomie, capacité d'analyse, prise de recul et esprit de synthèse<br>- Capacité à conduire le changement et à embarquer les équipes<br>- Capacité de communication (écoute et feedback), de négociation et de Leadership</p><br><br><br> </div>
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<p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br>
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<br> Company culture : <p>
<strong>Sofrecom Maroc</strong> stands out for its <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central priorities. A close management approach promotes support, accountability and long-lasting teamwork. This collaborative foundation is complemented by a <strong>notable innovation dimension</strong>, encouraging initiative, agility and experimentation. <strong>Structured processes</strong> ensure reliability and operational efficiency, while performance-driven practices play a more supportive and balanced role. </p><br><br>
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<br> Job : <p>The main mission of the Finance Business Support Recharging is to manage the recharging of projects from Innovation, Customer Experience (CXO), and Security Department (DSEC) to Group entities.</p><br><br><p>Activities: </p><br><br><p>- You are responsible for the recharging process, assisting operational staff in managing and recharging their projects, while respecting the defined budget framework.<br>- You are responsible for the data from the tools presented in the monthly reports.<br> - You ensure regular communication with your business partners (participating in certain team meetings, for example)</p><br><br><p>Your main activities include:</p><br><br><p><strong>Project Monitoring</strong></p><br><br><p>• You organize quarterly meetings with Corporate country managers and subsidiaries, mainly in English.<br>• You follow up on actions, and even follow up with operational staff and subsidiaries.<br>• You gather different information to ensure regular monitoring of country roadmaps in the reference Excel database.<br>• You request purchase orders from subsidiaries for invoicing for CXO and DSEC areas.<br>• You coordinate dispute management and facilitate the obtaining of information (identifying contacts, etc.).<br>• Management of invoicing for approved projects (50D)<br>• Management of debt collection together with the Recharging Sales Administration teams.<br>• Sending the list of projects to be invoiced to OMEA and its subsidiaries.</p><br><br><p><strong>Closing and Analysis Management</strong></p><br><br><p>• You ensure accounting closings for recharging (provisions).<br>• You write the comments for the monthly Preflash for innovation recharging.<br>• You monitor actuals in the Financial Information Systems (Magnitude, PowerBI) and update the monthly recharging dashboard.<br>• You respond to the analysis needs expressed by your partners.<br>• Management of intercompany transactions.<br>• Participation in Q3F: determination of actuals at the end of September for communication to Finance Partners.</p><br><br><p>In addition to these tasks, you will be involved in occasional projects and studies for the benefit of your department and the responsible Directorate.<br> </p><br><br> <br><br> </div>
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Company culture : <p><strong>Akdital </strong>is driven by a strong <strong>performance-oriented</strong> culture, where ambition, high standards, and continuous improvement are key to delivering exceptional healthcare.<br>
This competitive mindset is balanced by a real commitment to <strong>innovation</strong>, supporting the development of new medical and organizational practices.<br>
<strong>Collaboration</strong> also plays an important role, with solid teamwork and supportive management in a demanding environment.<br>
A structured and disciplined approach ensures the <strong>quality, safety, and reliability</strong> essential to the medical sector.
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<br> Job : <p>We are recruiting an <strong>Human Resources Manager</strong> to support the operational management of HR activities for our site based in <b>Nador.</b></p><br><br><p>As a true link for HR policy in the field, you will play a key role in supporting teams and managers, while ensuring the proper deployment of HR processes and the maintenance of a healthy and high-performing social climate.</p><br><br><p><strong>Your main responsibilities:</strong></p><br><br><ul><li>Ensure administrative management of staff and follow-up of employee files.</li><li>Oversee payroll-related elements and ensure the reliability of HR data.</li><li>Participate in the management of site recruitments and ensure the onboarding of new employees.</li><li>Contribute to the deployment of training actions and support the development of employee skills.</li><li>Support managers in the daily management of their teams.</li><li>Ensure compliance with social legislation and internal procedures.</li><li>Monitor HR indicators and produce necessary reports.</li><li>Participate in the continuous improvement of HR processes and the management of site HR projects.</li><li>Contribute to maintaining a positive social climate and managing social relations.</li></ul> <br> Required profile : <p>With a Bac+5 (Master's degree) in Human Resources, Personnel Management, or equivalent, you have a minimum of <strong>4 years</strong> of experience in a similar role or as a generalist HR, ideally in a multi-business or operational environment.</p><br><br><p>You are known for your field proximity, your listening skills, and your ability to manage priorities with reactivity and professionalism.</p><br><br><p><strong>Qualities needed to succeed in this role:</strong></p><br><br><p>A solid grasp of labor law, personnel administration, and payroll management processes.<br>Excellent interpersonal and communication skills.<br>The ability to support managers and handle sensitive situations.<br>A high level of organization, discretion, and rigor.<br>Strong autonomy and good adaptability.<br>Analytical and problem-solving skills.<br>Proficiency in office tools and HR information systems.</p><br><br><p>Do you want to grow in a stimulating environment and actively contribute to human and organizational performance? Join us now by applying for this opportunity.</p><br><br> <br><br> </div>
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<span>Company overview Orbiss is an advisory and tax firm specialized in business growth in the United States.<br> Founded in 2019, Orbiss helps international small and medium-sized private companies successfully scale up in the United States.<br> The firm offers a 360° and tailor-made support to its clients' cross-border accounting, tax, and M&A transaction needs.<br> The Orbiss team’s vision is modernity.<br> This vision is implemented through an innovative approach focusing on processes automation and aiming to place people at the heart of every decision, every day, in line with our values: kindness, honesty, respect, and integrity.<br> Orbiss is an innovative, modern, and young firm enhancing the old habits of the industry.<br> As an Associate Accountant, you will be responsible for: Daily accounting missions Entering AP and AR invoices.<br> AP / AR reconciliation.<br> Maintaining accounting software integrations.<br> Posting vendors payments.<br> Bank reconciliation.<br> Credit card reconciliation.<br> Assisting with month-end closing preparation.<br> Maintaining client’s database.<br> Maintaining vendor’s files up to date.<br> Posting entries to accounting software utilizing import from other software.<br> Analyze differences and being able to provide recommendations.<br> Posting and reconciling entries from reimbursement tools.<br> Report analyses Competitive compensation package Strong opportunities for continuous learning and professional growth A collaborative and inspiring team culture that encourages innovation Orbiss is an equal opportunity employer.<br> Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.<br> If you have: Completion of at least a bachelor's degree in accounting or finance At least 1 year of experience in an accounting firm Expertise in Excel, demonstrating proficiency in advanced functions and data analysis Ability to respect deadlines and proactively communicate in advance if unable to meet them.<br> Demonstrated ability to work autonomously while maintaining a strong sense of teamwork.<br> A commitment to maintaining a high level of integrity and confidentiality in handling sensitive information.<br> Strong attention to detail and the ability to identify and solve problems effectively Strong ability to use technology tools and quickly adapt to new systems Proficiency in French and English along with eligibility to work in Morocco.<br> Occasional business travel within Morocco may be required during onboarding</span> </div>
<p>Purpose of the function To make IKEA a relevant and trusted partner for business customers in Morocco by providing affordable, functional, sustainable and well-designed solutions that meet their business needs and create long-term value. Purpose of the job To drive profitable growth in the Hospitality business by building key customer relationships, developing and converting business opportunities, and connecting customer needs with relevant IKEA solutions that create value for both customers and IKEA. Key assignments Develop the Hospitality customer portfolio in line with the IKEA for Business strategy and priorities. Build and maintain long-term relationships with key decision-makers and stakeholders within the Hospitality sector. Identify, qualify and develop new business opportunities and maintain a healthy sales pipeline. Understand customer needs, business challenges, project requirements and buying processes, and translate them into relevant IKEA opportunities. Lead customer opportunities from initial contact through needs assessment, solution development, proposals, negotiations and agreement. Collaborate with Interior Design Specialists, IKEA for Business Consultants, Tendering and relevant IKEA functions to deliver relevant IKEA solutions. Grow existing accounts through repeat business, cross-selling and identification of additional customer needs. Manage sales pipeline and follow up sales, conversion, profitability and agreed IKEA for Business KPIs. Build market knowledge by following Hospitality trends, customers, competitors and emerging opportunities. Share customer and market insights to improve the IKEA for Business offer, customer experience and ways of working.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Knowledge Hospitality sector, customer landscape and business opportunities.</li><li>B2B sales, Key Account Management and business development.</li><li>Solution selling and translating customer needs into IKEA solutions.</li><li>Good understanding of the value of functionality, form, quality, sustainability and affordability.</li><li>Commercial principles including sales, profitability, pricing and pipeline management.</li><li>Moroccan Hospitality market, key players and stakeholder landscape.</li><li>Passion for people, business and IKEA.</li><li>Driven by understanding customers and creating solutions that add value.</li><li>Energised by building relationships, networks and new business opportunities.</li><li>Motivated by making the IKEA offer relevant, accessible and affordable for business customers.</li><li>Entrepreneurial, proactive and comfortable taking ownership.</li><li>Curious and motivated by learning from customers and the market.</li><li>Driven to achieve results in line with IKEA values.</li><li>Enjoys working through collaboration and achieving results without formal authority.</li><li>Understands the customer s business and puts their needs at the centre.</li><li>Is self-starting and proactive, taking initiative and creating opportunities without waiting for direction.</li><li>Drives profitable growth while balancing customer value and IKEA goals.</li><li>Builds trust and long-term customer relationships.</li><li>Connects customer needs with simple, relevant and affordable IKEA solutions.</li><li>Influences stakeholders and moves opportunities forward without formal authority.</li><li>Connects people, functions and IKEA capabilities around the customer.</li><li>Challenges complexity and finds better ways of working.</li><li>Uses customer and market insights to identify new opportunities.</li><li>Takes ownership, acts with urgency and delivers results.</li><li>Bachelor s degree or equivalent in Business, Sales, Marketing, Hospitality Management, or a related field.</li><li>5+ years of relevant B2B sales, Key Account Management or Business Development experience, with significant experience in the Hospitality sector.</li><li>Proven experience working with hotels, resorts, restaurants, hospitality groups or similar hospitality businesses.</li><li>Proven track record in developing customer portfolios, generating new business and managing strategic customer relationships.</li><li>Experience managing complex sales cycles, projects and multiple customer stakeholders.</li><li>Strong understanding of the Moroccan Hospitality market, including key players, decision-makers and business dynamics.</li><li>Proven experience in solution selling, negotiation and pipeline management.</li><li>Strong digital skills and experience using CRM and sales management tools.</li><li>Fluent in French and English.</li><li>Willingness and ability to travel to customers and business locations as required.</li></ul>
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<p><b>Date Posted:</b></p><br>2026-07-30<p><b>Country: </b></p><br>Morocco<p><b>Location: </b></p><br>Coline Business Center, n°442, La Coline II, Californie -Ain Chock- Casablanca,Casablanca,20190,Morocco<p><span>At Otis, we move billions of people every day! How? Through our talented Team of more than 72,000 employees, who are passionate about what we do and what’s next.</span></p><br><p><span>From our foundation of excellent products (escalators, elevators and moving walkways) to our next chapter of digital transformation, this is a great time to join our Company!</span></p><br><p><b><span>OTIS</span></b><span>, a global leader in the elevator industry, is expanding its team and is hiring several <b>NEW EQUIPMENT PROJECT MANAGERS (F/M) </b>in <b>MORROCCO</b>.</span></p><br><p><b><u><span>Role Overview:</span></u></b></p><br><p><span>We are seeking a highly skilled and motivated professional responsible for managing and executing elevator installation projects from contract review to handover, ensuring timely, within-budget, and high-quality delivery while maintaining excellent customer satisfaction and adhering to company policies and procedures.</span></p><br><p><i><span>This person can be based in Casablanca, Rabat, Marrakech, and/or Tangier.</span></i></p><br><p><b><u><span>On a typical day you will:</span></u></b></p><br><p><u><span>Contract Review & Project Planning</span></u></p><br><ul><li><p><span>Review contracts, tender documents, and project specifications to understand scope, timelines, and commercial terms.</span></p><br></li><li><p><span>Identify risks, opportunities, clarifications, and mitigation strategies.</span></p><br></li><li><p><span>Collaborate with Sales Representatives for project takeover and establish project plans, budgets, resource allocation, milestones, timelines, and KPIs.</span></p><br></li><li><p><span>Coordinate with cross-functional teams to ensure successful project execution.</span></p><br></li></ul><p><span></span></p><br><p><u><span>Project Execution & Resource Management</span></u></p><br><ul><li><p><span>Manage and coordinate labor, subcontractors, materials, equipment, and deliveries.</span></p><br></li><li><p><span>Schedule subcontractor activities and monitor project progress, quality, costs, and timelines.</span></p><br></li><li><p><span>Ensure effective utilization of project resources throughout execution.</span></p><br></li></ul><p><span></span></p><br><p><u><span>Budget & Commercial Management</span></u></p><br><ul><li><p><span>Develop and manage project budgets, expenses, billing terms, payment certificates, and cash flow.</span></p><br></li><li><p><span>Identify cost-saving opportunities and risk mitigation measures.</span></p><br></li><li><p><span>Manage Variation Orders (VOs), including documentation, approvals, pricing, and scheduling impacts.</span></p><br></li></ul><p><u><span>Customer Relationship Management</span></u></p><br><ul><li><p><span>Develop and maintain strong customer relationships.</span></p><br></li><li><p><span>Communicate project progress, timelines, and expectations.</span></p><br></li><li><p><span>Address customer concerns and ensure customer satisfaction.</span></p><br></li><li><p><span>Identify opportunities for business conversion and growth.</span></p><br></li></ul><p><u><span>Team Leadership</span></u></p><br><ul><li><p><span>Supervise installation, testing, and commissioning teams.</span></p><br></li><li><p><span>Provide technical guidance and support.</span></p><br></li></ul><p><u><span>Quality, Safety & Compliance</span></u></p><br><ul><li><p><span>Conduct regular site visits to monitor progress, quality, and safety.</span></p><br></li><li><p><span>Identify and resolve issues, defects, and deviations.</span></p><br></li><li><p><span>Ensure compliance with company quality standards, Otis safety requirements, and product compliance processes.</span></p><br></li><li><p><span>Conduct FPAs for employees and subcontractors.</span></p><br></li><li><p><span>Liaise with FOD regarding product quality issues.</span></p><br></li></ul><p><u><span>Commissioning & Handover</span></u></p><br><ul><li><p><span>Coordinate commissioning activities and ensure system functionality and performance.</span></p><br></li><li><p><span>Conduct customer training.</span></p><br></li><li><p><span>Manage handover to the Service Department and the customer, ensuring all findings are properly closed.</span></p><br></li></ul><p><b><u><span>What You Will Need to be Successful:</span></u></b></p><br><ul><li><p><span>Bachelor’s degree in engineering, Construction Management, Project Management, Business Administration, or a related field.</span></p><br></li><li><p><span>Proven experience in project management or in a similar technical environment.</span></p><br></li><li><p><span>Experience managing contracts, project budgets, cash flow, billing processes, and commercial terms.</span></p><br></li><li><p><span>Demonstrated ability to manage subcontractors, labor resources, material deliveries, and project schedules.</span></p><br></li><li><p><span><span><span>S</span></span></span><span>trong knowledge of project planning, risk management, cost control, and KPI tracking.</span></p><br></li><li><p><span>Experience leading cross-functional teams, including installation, testing, and commissioning personnel.</span></p><br></li><li><p><span>Knowledge of quality assurance processes, safety standards, and compliance requirements.</span></p><br></li><li><p><span>Proficiency in Microsoft Office and project management tools.</span></p><br></li><li><p><span>Ability to manage multiple projects simultaneously while meeting deadlines.</span></p><br></li></ul><p><b><u><span>Preferred Qualifications</span></u></b></p><br><ul><li><p><span>Project Management certification.</span></p><br></li><li><p><span>Experience in the elevator, escalator, building systems, construction, or industrial sectors.</span></p><br></li><li><p><span>Knowledge of health and safety regulations and industry best practices.</span></p><br></li><li><p><span>Experience working in customer-facing project environments.</span></p><br></li></ul><p><u><b><span>Soft Skills & Competencies</span></b></u></p><br><ul><li><p><span>Strong customer relationship management and stakeholder communication skills.</span></p><br></li><li><p><span>Strong problem-solving, decision-making, and organizational skills.</span></p><br></li><li><p><span>Team Spirit: Ability to work effectively within a team and contribute to the company’s objectives.</span></p><br></li><li><p><span>Adaptability: Ability to work in a dynamic environment and manage changing priorities.</span></p><br></li><li><p><span>Communication Skills: Strong communication in French and working English (written and verbal).</span></p><br></li></ul><p><b><u><span>What can we offer you?</span></u></b></p><br><ul><li><p><span>The chance to work for an industry leading company and a global brand.</span></p><br></li><li><p><span>A culture that encourages innovation and appreciation of our talent is the key to our success.</span></p><br></li><li><p><span>Competitive compensation package.</span></p><br></li><li><p><span>Growth opportunities in a multinational environment.</span></p><br></li></ul><p><span></span></p><br><p>#BuildWhatsNext</p><br><p>If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. </p><br><p>Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. </p><br><p>You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. </p><br><p>When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. </p><br><p>We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. </p><br><p>Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. </p><br><p>Become a part of the Otis team and help us #Buildwhatsnext! </p><br><p><span><i>Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.</i></span></p><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br> </div>
<p>Operate and monitor production machinery following safety and quality standards. Perform routine equipment inspections and report issues. Load/unload materials and document production data. Maintain a clean, organized workspace. Collaborate with team to meet production goals. Follow health and safety regulations.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent.</li><li>Experience in manufacturing preferred.</li><li>Basic mechanical skills and attention to detail.</li><li>Physical ability to handle repetitive tasks and moderate lifting.</li><li>Strong safety awareness and communication skills.</li><li>Ability to work in a team and adapt to shift schedules.</li></ul>
<h2 class="h5">Job description</h2>
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<p><b>Date Posted:</b></p><br>2026-07-31<p><b>Country: </b></p><br>Morocco<p><b>Location: </b></p><br>Coline Business Center, n°442, La Coline II, Californie -Ain Chock- Casablanca,Casablanca,20190,Morocco<p>Chez Otis, nous transportons chaque jour des milliards de personnes ! Comment ? Grâce à notre équipe talentueuse de plus de 72 000 collaborateurs, passionnés par ce que nous faisons aujourd’hui et par ce que nous construirons demain.</p><br><p>De l’excellence de nos produits (escaliers mécaniques, ascenseurs et trottoirs roulants) à notre nouvelle phase de transformation digitale, c’est le moment idéal pour rejoindre notre entreprise !</p><br><p><b>OTIS, </b>leader mondial de l’industrie de l’ascenseur, recrute plusieurs<b> SUPERVISEURS SERVICE (H/F) au MAROC.</b></p><br><p><b><u>Ou encore :</u></b></p><br><p>La fonction principale consiste à gérer efficacement une équipe de techniciens chargée des activités de maintenance et de dépannage des ascenseurs, des escaliers mécaniques, visant à obtenir une satisfaction du client tout en optimisant les coûts.</p><br>Dans le cadre de ses missions, Le superviseur SVC veille sur le respect des règles de sécurité, de la qualité, et de l’éthique.<br><p><i>Le poste est ouvert aux candidats basés à Casablanca, Rabat, Marrakech ou Tanger.</i></p><br><p><b><u>Au quotidien, vos principales missions seront les suivantes :</u></b></p><br><p><u>Gestion des Clients et des Comptes</u></p><br><ul><li><p>Développer et entretenir des relations solides avec les clients, en assurant leur satisfaction et leur fidélité.</p><br></li><li><p>Réaliser des revues régulières avec les clients clés pour comprendre leurs besoins et attentes.</p><br></li><li><p>Résoudre efficacement les problèmes des clients, en minimisant les temps d'arrêt et les rappels.</p><br></li><li><p>Répondre rapidement aux demandes, préoccupations et plaintes des clients.</p><br></li></ul><p><u>Croissance et Développement du Portefeuille</u></p><br><ul><li><p>Mettre en œuvre des stratégies pour développer le portefeuille de maintenance.</p><br></li><li><p>Identifier et poursuivre de nouvelles opportunités de vente pour les réparations et la modernisation.</p><br></li><li><p>Collaborer avec les équipes commerciales pour développer des solutions personnalisées pour les clients.</p><br></li><li><p>Réaliser des visites de sites et des évaluations pour identifier les opportunités de récupération et de modernisation.</p><br></li></ul><p><u>Gestion des Opérations et Développement de l’Équipe</u></p><br><ul><li><p>Superviser et coordonner les mécaniciens de maintenance, attribuer les tâches et suivre l’avancement de toutes les activités sur le terrain (maintenance préventive, rappels, réparations, etc.).</p><br></li><li><p>Collaborer avec le FOD pour former et développer les mécaniciens, en veillant à l’adéquation des compétences avec les besoins de l’entreprise.</p><br></li><li><p>Gérer les relations avec les employés, résoudre les conflits et assurer un environnement de travail positif.</p><br></li><li><p>Apporter un soutien technique aux mécaniciens et identifier les axes d’amélioration.</p><br></li><li><p>Planifier et prioriser les tâches de maintenance, en assurant une allocation efficace des ressources.</p><br></li><li><p>Réaliser des évaluations de performance, fournir des retours constructifs et du coaching.</p><br></li><li><p>Favoriser une culture de travail d’équipe, d’innovation et d’amélioration continue.</p><br></li><li><p>Promouvoir l’engagement des employés, la reconnaissance et les récompenses.</p><br></li><li><p>Veiller au respect des politiques et procédures RH.</p><br></li></ul><p><u>Sécurité et Assurance Qualité</u></p><br><ul><li><p>Développer, mettre en œuvre et faire respecter les protocoles et procédures de sécurité conformément aux règles OTIS.</p><br></li><li><p>Organiser des formations et ateliers réguliers sur la sécurité pour les mécaniciens.</p><br></li><li><p>Réaliser des audits de sécurité (FPA) et des inspections des mécaniciens et des unités (OSA).</p><br></li><li><p>Enquêter sur les incidents/accidents, documenter les causes profondes et recommander des actions correctives.</p><br></li><li><p>Signaler tous les incidents, accidents et quasi-accidents à l’EH&S.</p><br></li><li><p>Veiller au respect des normes de qualité, en réalisant des audits et inspections réguliers.</p><br></li><li><p>Développer et maintenir des processus de contrôle qualité pour améliorer la performance globale.</p><br></li><li><p>Collaborer avec l’équipe qualité et le FOD pour mettre en œuvre les meilleures pratiques.</p><br></li></ul><p><u>Réduction des Rappels et Amélioration de la Qualité</u></p><br><ul><li><p>Analyser les données de rappels, identifier les tendances et les axes d’amélioration.</p><br></li><li><p>Développer et mettre en œuvre des stratégies pour réduire les rappels.</p><br></li><li><p>Assurer la clôture des Instructions de Mise à Niveau Produit (PUI) dans les délais.</p><br></li><li><p>Garantir la résolution rapide des plaintes et problèmes clients.</p><br></li><li><p>Mettre en œuvre des actions correctives pour combler les écarts de performance.</p><br></li></ul><p><u>Autres Responsabilités</u></p><br><ul><li><p>Participer aux audits et fournir les informations nécessaires.</p><br></li><li><p>Collaborer avec d'autres départements (ex. : ventes, finances) pour atteindre les objectifs de l’entreprise.</p><br></li><li><p>Effectuer d'autres tâches assignées par la direction.</p><br></li></ul><p><b><u>Profil recherché / Qualifications requises</u></b></p><br><ul><li><p>Diplôme Bac+3 à Bac+5 en génie mécanique, électromécanique, électrique, maintenance industrielle ou domaine connexe.</p><br></li><li><p>Expérience significative dans la gestion d’activités de maintenance, de dépannage ou de services techniques, idéalement dans le secteur des ascenseurs, escaliers mécaniques ou équipements techniques.</p><br></li><li><p>Expérience en management et encadrement d’équipes terrain.</p><br></li><li><p>Bonne connaissance des activités de maintenance préventive, corrective et des processus d’amélioration de la performance opérationnelle.</p><br></li><li><p>Capacité à piloter les indicateurs de performance (sécurité, qualité, rappels, productivité et satisfaction client).</p><br></li><li><p>Expérience dans la gestion de la relation client et le traitement des réclamations.</p><br></li><li><p>Connaissance des normes de sécurité, de qualité et des réglementations applicables aux interventions techniques sur site.</p><br></li><li><p>Aptitude à analyser les données opérationnelles et à mettre en œuvre des plans d’action d’amélioration continue.</p><br></li><li><p>Solides compétences en organisation, planification et gestion des priorités.</p><br></li><li><p>Maîtrise des outils informatiques et des systèmes de gestion des interventions.</p><br></li><li><p>Excellentes compétences en communication, leadership et résolution de problèmes.</p><br></li><li><p>Bonne maîtrise du français ; la connaissance de l’anglais est un atout.</p><br></li><li><p>Permis de conduire et disponibilité pour des déplacements réguliers sur le terrain.</p><br></li></ul><p><b><u>Compétences clés</u></b></p><br><ul><li><p>Leadership et développement des équipes.</p><br></li><li><p>Orientation client et excellence du service.</p><br></li><li><p>Gestion opérationnelle et pilotage de la performance.</p><br></li><li><p>Capacité d’analyse et résolution de problèmes.</p><br></li><li><p>Prise de décision et gestion des priorités.</p><br></li><li><p>Communication efficace et gestion des relations.</p><br></li><li><p>Culture sécurité et qualité.</p><br></li><li><p>Esprit d’amélioration continue.</p><br></li><li><p>Gestion du changement et adaptabilité.</p><br></li><li><p>Sens des responsabilités et de l’éthique professionnelle.</p><br></li></ul><p><b><u>Atouts supplémentaires</u></b></p><br><ul><li><p>Expérience dans le secteur des ascenseurs, escaliers mécaniques ou équipements de transport vertical.</p><br></li><li><p>Expérience dans la réduction des rappels (callbacks), l’amélioration des performances de maintenance et la gestion des indicateurs opérationnels.</p><br></li><li><p>Expérience dans le développement commercial de contrats de maintenance, réparations ou modernisations.</p><br></li><li><p>Certification ou formation en gestion d’équipe, sécurité au travail ou amélioration continue.</p><br></li><li><p>Expérience dans un environnement multinational ou orienté service à forte exigence client.</p><br></li></ul><p><b><u>Que pouvons-nous vous offrir ?</u></b></p><br><ul><li><p>L’opportunité de rejoindre un leader mondial de son secteur et une marque de renommée internationale.</p><br></li><li><p>Une culture d’entreprise qui favorise l’innovation et valorise les talents, véritable clé de notre réussite.</p><br></li><li><p>Un package de rémunération compétitive.</p><br></li><li><p>Des opportunités de développement et d’évolution au sein d’un environnement multinational.</p><br></li></ul><p><br>#BuildWhatsNext</p><br><p>If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. </p><br><p>Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. </p><br><p>You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. </p><br><p>When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. </p><br><p>We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. </p><br><p>Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. </p><br><p>Become a part of the Otis team and help us #Buildwhatsnext! </p><br><p><span><i>Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.</i></span></p><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Description de l'entreprise<br><br><p><strong>Fairmont Hotels & Resorts</strong></p><br><p>Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.<br><strong>Pourquoi travailler chez Fairmont Tazi Palace Tangier ?</strong><br>Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personnalité.<br>Nous vous accompagnons dans votre évolution et votre apprentissage au quotidien, nous nous assurons que votre travail apporte du sens à votre vie. Ainsi, durant votre expérience avec nous, vous pouvez explorer les possibilités illimitée du Groupe Accor.<br>En rejoignant Accor, vous écrivez chaque chapitre de votre histoire et ensemble nous pouvons imaginer l’Hôtellerie de demain. Découvrez la vie qui vous attend chez Accor, https://careers.accor.com/.<br>Faites ce que vous aimez, prenez soin du monde qui vous entoure, oser challenger le status quo ! #BELIMITLESS</p><br><br>Description du poste<br><br><ul><li>Supervise les opérations quotidiennes du Spa et veille au bon fonctionnement du département.</li><li>Veille à la qualité des prestations et au respect des standards de service de l'établissement.</li><li>Accueille les clients et s'assure de leur satisfaction tout au long de leur expérience au Spa.</li><li>Coordonne les activités quotidiennes de l'équipe et veille à une organisation efficace des opérations.</li><li>Contrôle le respect des protocoles de soins, des procédures internes, ainsi que des standards LQA (Leading Quality Assurance).</li><li>Assure le suivi des réservations et veille à l'optimisation de l'occupation des cabines et des installations du Spa.</li><li>Contrôle la propreté, l'hygiène et la présentation des cabines, des espaces communs et des équipements du Spa.</li><li>Gère les réclamations clients avec professionnalisme et met en œuvre les actions correctives appropriées.</li><li>Veille à la bonne circulation de l'information au sein de l'équipe et assure une communication efficace avec les différents départements de l'hôtel.</li><li>Participe à la formation et à l'intégration des nouveaux collaborateurs.</li></ul><br>Qualifications<br><br><p><strong>Expérience et formation : </strong></p><br><ul><li>Diplôme Bac+2 en Management Hôtelier, Gestion, Bien-être ou domaine équivalent.</li><li>3 à 5 années d'expérience professionnelle, dont au moins 2 années dans une fonction similaire, idéalement au sein d'un hôtel haut de gamme ou d'un établissement de même standing.</li></ul><p><strong>Compétences techniques</strong></p><br><ul><li>Bonne connaissance des opérations d'un Spa et des standards de qualité d'un établissement de luxe.</li><li>Bonne maîtrise des techniques d'accueil, de réservation et de relation client.</li><li>Capacité à superviser les opérations quotidiennes et à coordonner les activités de l'équipe.</li><li>Bonne connaissance des protocoles de soins et des produits de bien-être.</li><li>Maîtrise des standards LQA (Leading Quality Assurance) avec une capacité à veiller à leur application quotidienne.</li><li>Bonne connaissance des normes d'hygiène, de sécurité et des procédures applicables aux espaces de bien-être.</li></ul><p><strong>Qualités personnelles</strong></p><br><ul><li>Excellent sens du service et forte orientation client.</li><li>Excellentes capacités de communication et de coordination.</li><li>Sens de l'organisation, rigueur et souci du détail.</li><li>Capacité à superviser et accompagner les équipes au quotidien.</li><li>Réactivité, autonomie et capacité à gérer les priorités.</li><li>Esprit d'équipe, sens des responsabilités et aptitude à résoudre les problèmes avec professionnalisme.</li></ul><p><strong>Langues</strong></p><br><ul><li>Excellente maîtrise du français et de l'anglais, à l'oral comme à l'écrit.</li><li>La maîtrise d'une troisième langue constitue un atout.</li></ul><br>Informations supplémentaires<br><br><p><strong>Employee Benefits:</strong><br>Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, <strong>discounted stays across Fairmont & Raffles properties</strong>, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.</p><br><p><strong>Our Values</strong><br>Respect:<br>We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. </p><br><p>Excellence:<br>We make genuine connections, and we cherish every opportunity to make the people around us feel special.</p><br><p>Belonging:<br>We celebrate our differences. We support each other and we always stand together.</p><br><p>Empowerment:<br>We have authority to take initiative and anticipate moments that create unforgettable experiences. </p><br><p>Integrity:<br>We build trust through mutual respect and being authentic.</p><br><p><strong>Diversity & Inclusion</strong></p><br><p>Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.</p><br> </div>