Real Estate Sales Jobs in Morocco

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position:</b>Sales Operations Associate<br><br><b>Job Description:</b><p><b>About US:</b>&nbsp;</p><br><br><p>Join our dynamic <b>Customer Operations</b> team at <b>Arrow</b>! Our team is built on a foundation of collaboration, trust, friendliness, and positivity. If you speak English and enjoy working with others, this might be the perfect opportunity for you!&nbsp;</p><br><br><p>As part of our company´s growth, <b>ARROW Morocco</b> is strengthening its teams and is looking for a <b>Sales Operation Associate,</b>&nbsp;</p><br><br><p><i>PLEASE ATTACH YOUR RESUME IN ENGLISH</i>&nbsp;</p><br><br><p>We have currently a team in Casablanca where the atmosphere is friendly, sociable and positive. If you speak English and you like to work with other people - this might be something for you!&nbsp;</p><br><br><p><b>What You’ll Be Doing at Arrow?</b>&nbsp;</p><br><br><p>As a Sales Operations Associate, your role will be diverse and essential to our operations. In this back-office role, you will support our customer-facing, Sales and Customer Service colleagues, allowing them to focus on selling and servicing our customers. Your responsibilities will include:&nbsp;</p><br><br><ul><li><p><b>Quotation Management:</b> Collaborate with Sales colleagues to construct and manage quotes for new customer bids, new buys, shortages, annual contracts, and specialized quoting activities.&nbsp;</p><br><br></li></ul><ul><li><p><b>Automation:</b> Ensure all systems and data are aligned to drive automation across selling and service processes.&nbsp;</p><br><br></li></ul><ul><li><p><b>Price Support:</b> Upload customer bills of material and request special price support where applicable. Maintain and update product-related data points that are often requested to supplement the pricing elements, such as stock status, lead-time, MOQ, item classification, and other specifications.&nbsp;</p><br><br></li></ul><ul><li><p><b>Order Processing support:</b> Ensure quoted prices are reflected in contract price fields and customer part numbers are clean for seamless order processing.&nbsp;</p><br><br></li></ul><ul><li><p><b>Issue Resolution:</b> Resolve data mismatches and order issues promptly and undertake corrective actions to prevent recurrence.&nbsp;</p><br><br></li></ul><ul><li><p><b>Post-Invoice Adjustments:</b> Handle post-invoice adjustments both internally and externally when necessary.&nbsp;</p><br><br></li></ul><ul><li><p><b>Backlog Management:</b> Review quote related alerts and holds in the Oracle ERP system and make necessary corrections to ensure smooth processing.&nbsp;</p><br><br></li></ul><ul><li><p><b>Team Collaboration:</b> Enable customer-facing colleagues to build deep customer relationships and provide exceptional service by managing quotes and resolving queries efficiently, allowing them to focus on creating real value for our customers.&nbsp;</p><br><br></li></ul><p><b>Who are we looking for?</b>&nbsp;</p><br><br><ul><li><p><b>English on min B2 </b>level (both spoken and written), additional language is an asset.&nbsp;</p><br><br></li></ul><ul><li><p>Good knowledge of MS Office, Excel is a plus&nbsp;</p><br><br></li></ul><ul><li><p><b>Customer Service</b>, <b>Order Management </b>or <b>Sales experience&nbsp;</b>&nbsp;</p><br><br></li></ul><ul><li><p>Accountability&nbsp;</p><br><br></li></ul><ul><li><p><b>Communication and coordination</b> skills&nbsp;</p><br><br></li></ul><ul><li><p><b>Customer-oriented </b>attitude&nbsp;</p><br><br></li></ul><ul><li><p><b>Team player</b>&nbsp;</p><br><br></li></ul><p><b>What is in it for you?</b>&nbsp;</p><br><br><ul><li><p>Full Permanent contract,&nbsp;</p><br><br></li></ul><ul><li><p>Social advantages: CNSS, CIMR, Health insurance,&nbsp;</p><br><br></li></ul><ul><li><p>Very good working atmosphere in a team of passionate collaborators,&nbsp;</p><br><br></li></ul><ul><li><p>Work culture where you can make an impact,&nbsp;</p><br><br></li></ul><ul><li><p>Dynamic environment with a <b>friendly work atmosphere,</b>&nbsp;</p><br><br></li></ul><ul><li><p>Interesting career developmentopportunities in a quickly growing environment,&nbsp;</p><br><br></li></ul><ul><li><p>Working within an international organization, recognized worldwide in its sector.&nbsp;</p><br><br></li></ul><p><b>Do you see yourself as our future colleague? If yes – send us your application.</b>&nbsp;</p><br><br><p><b>Our story</b>&nbsp;</p><br><br><p>As <b>Arrow Global Components (AGC)</b>, a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting network of relationships with industry leaders, both on the supplier and customer sides.&nbsp;</p><br><br><p><i>Arrow is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status.</i>&nbsp;</p><br><br><p><span>#LI-HL1</span></p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Business Support<br> </div>

<p>JOB SUMMARY The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.</p><p><strong>Desired Candidate Profile</strong></p><h2>Education and Experience</h2><ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.</li><li>OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>ADM Value</strong> is built around a <strong>collaboration-driven culture</strong>, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a <strong>strong performance mindset</strong>, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company. </p><br><br> <br> Job : <p>Do you enjoy challenges, have a knack for negotiation, and like finding solutions tailored to customer needs? Join our teams as a Customer Retention Advisor.</p><br><br><p>Your mission is to contact customers who have expressed an intention to cancel, understand their expectations, and offer them the most suitable deals to keep them loyal, while ensuring a quality customer experience.</p><br><br><p>Your main tasks:</p><br><br><ul><li>Contact customers identified as being at risk of cancellation.</li><li>Analyze their needs and understand the reasons for their departure.</li><li>Propose personalized solutions to optimize their contract and reduce their bills.</li><li>Convince customers to continue their collaboration through adapted arguments.</li><li>Ensure rigorous follow-up of cases until resolution.</li><li>Achieve retention goals and apply defined procedures.</li><li>Collaborate with internal teams to continuously improve service quality.<br>&nbsp;</li></ul> <br> <br> Required profile : <p><strong>Profile Wanted</strong><br>You are known for your ease of interaction and your ability to convince.</p><br><br><p>The ideal candidate has:</p><br><br><ul><li>An excellent level of French, both spoken and written.</li><li>Previous experience in retention, loyalty, telesales, or customer relations is a real asset.</li><li>Excellent listening, analytical, and objection handling skills.</li><li>A strong focus on results and customer satisfaction.</li><li>A passion for challenges and the desire to exceed goals.</li><li>Rigor, autonomy, and good teamwork skills.<br><strong>Social benefits and more</strong><br>By joining our team, you benefit from numerous advantages:</li><li>Permanent contract (CDI).</li><li>Fully paid initial training.</li><li>Salary package including a fixed salary and a performance-based bonus.</li><li>Registration with social security (CNSS) and health insurance coverage (AMO).</li><li>Access to numerous partnerships offering discounts on services, shops, leisure activities, and more.</li><li>A dynamic, friendly work environment that encourages professional growth.<br><strong>Working hours</strong><br>Several work arrangements are possible: Full-time vs. Flexible time<br><strong>Net Salary + bonuses</strong><br>Estimated salary package of over 6,000 DH net, consisting of a fixed salary and a performance bonus<br>&nbsp;</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p>At JTI we celebrate differences, and everyone truly belongs. <strong>46,000 people from all over the world</strong> are continuously building their unique success story with us.<strong> 83% of employees feel happy </strong> working at JTI.</p><br> <p>To make a difference with us, all you need to do is bring your <strong> human best.</strong></p><br> <p>What will your story be? Apply now! &nbsp;</p><br> <p><strong>Learn more: jti.com</strong></p><br> <p><span><strong><span>Sales &amp; Trade Marketing Manager</span></strong></span></p><br> <p><span>We are looking for a <strong>Sales &amp; Trade Marketing Manager</strong>&nbsp;based in <strong>Casablanca</strong>, responsible for driving Sales &amp; Distribution (S&amp;D) and Trade Marketing (TM) performance across <strong>West Africa markets</strong>.&nbsp;</span></p><br> <p><span>Reporting to the Sales Director West Africa, the Sales &amp; Trade Marketing Manager will manage the distributor's operational team, monitor S&amp;D and TM plans and initiatives, manage key trade relationships, monitor budgets and market performance, and provide regular business reporting. The role requires strong collaboration with Sales, Marketing, RTM, and distributor teams,&nbsp;<strong>with extensive travel across the West Africa&nbsp;countires.&nbsp;</strong></span></p><br> <p><span><span><strong><span>Responsibilities:&nbsp;</span></strong></span></span></p><br> <ul> <li><span><strong>Distributor Management:</strong> Manage and strengthen the relationship with the local distributor’s team, ensuring close coordination with their counterparts at distributor level. Liaise with JTI-subcontracted teams, together with the Sales Director, to organize regular business meetings and monitor KPI achievements, as well as the execution of plans and programs.&nbsp;</span></li> </ul> <ul> <li><span><strong>Sales &amp; Distribution:</strong> Support and lead the distributor and Regional Sales Associates to align on and achieve volume and distribution targets at both national and regional levels. Closely monitor stock levels with the distributor by region and warehouse. Coordinate with the Sales Director on production planning to ensure optimal supply across the markets.&nbsp;</span></li> </ul> <ul> <li><span><strong>Route to Market:</strong> Coordinate with the RTM Manager and direct the distributor and local regional team to ensure JTI brands are effectively and efficiently distributed and available in line with agreed KPIs, including coverage, range depth, drop size, numeric and weighted distribution, and call frequency. Identify and address opportunities to develop JTI brand performance in close coordination with Marketing. Conduct ongoing analysis of program and activation feedback to contribute to timely and high-quality decision-making in alignment with management. Ensure distribution expansion to unlock the full potential of the market.&nbsp;</span></li> </ul> <ul> <li><span><strong>Route to Consumer:</strong> Coordinate with the Sales Director and Marketing team on the development, planning,&nbsp;and execution of consumer programs and activities. Propose new concepts and approaches for consumer activations and, in coordination with Marketing, select consumer and customer giveaways and promotional materials. Manage 1-2-1 agencies to ensure optimal execution, compliance with JTI standards, and adherence to the regulatory and legislative environment of the markets. Drive Brand Cycle visibility campaigns in close coordination with the Marketing team, propose new visibility tools and elements while ensuring compliance with Global Marketing Standards and local regulations.</span></li> </ul> <ul> <li><span><strong>Reporting &amp; Market Intelligence:</strong> Provide the Sales Director with daily and weekly updates on sales and market evolution, as well as monthly sales and market situation analysis reports. Gather, analyze, and disseminate accurate and timely market intelligence on JTI and competitor activities to contribute to timely, informed, and high-quality decision-making by management.&nbsp;</span></li> </ul> <p><span><strong><span>Requirements:&nbsp;</span></strong></span></p><br> <ul> <li>Bachelor’s Degree; MBA is a plus.</li> <li><span>At least 8 years of experience in Sales &amp; Distribution,&nbsp;Channel management, Trade marketing, distributor management and the implementation of consumer and customer Programs. Experience in West Africa is a high plus.&nbsp;</span></li> <li><span>Fluent in French &amp; English.&nbsp;</span></li> <li><span>Strong computer literacy, including proficiency in Microsoft Word, Excel, and PowerPoint.&nbsp;</span></li> <li><span>Functional skills: </span>strategic thinking and planning, distributor management, people management, negotiation, sales and distribution, trade marketing activation, and analytical skills.&nbsp;<br></li> </ul> <p>Are you ready to join us? Build your success story at JTI. Apply now!</p><br> <p>Next Steps:</p><br> <p>After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor &gt; Assessment tests &gt; Interviews &gt; Offer. Each step is eliminatory and may vary by role type.</p><br> <p>At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Responsibilities</strong></p><p>Sales assignments</p><p>Define and implement sales and marketing strategies for hospitals and clinics.</p><p>Achieve the assigned sales targets for the Ultrasound/XRay product line within their responsible scope or territory.</p><p>Develop projects in collaboration with distributors/agents or directly with clients.</p><p>Manage project funnels and provide periodic updates to their manager on a monthly basis.</p><p>Marketing assignments</p><p>Accompany customers on visits to domestic and international reference hospitals.</p><p>Precisely organize various marketing activities with target customers.</p><p>Explore and maintain relationships with key opinion leaders (KOLs), reference hospitals and government departments within the responsible scope.</p><p>Collaborate with the team, periodically review the work and performance, provide suggestions or take adjustment measures to ensure the achievement of the target.</p><p>Submit regular work plan and receive work assignments from the manager.</p><p>Develop and maintain good relationships with decision makers of the customers; respond to customers demands actively and manage customers expectations. Discover and lead customers potential demands and create value for customers.</p><p>Possess the capability of initiating and running the sales opportunities.</p><p>The post holder will be work under Mindray Morocco Office and will frequently travel for the purposes of working in client or potential client locations or to work with other business partners.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>At least bachelor's degree in Medical, Bio-medical, Life Science or related discipline.</p><p>5 years of experience in medical device sales, preferably in medical imaging business, knowing Ultrasound, and X-Ray Products.</p><p>Good command of English/French in both spoken and written form.</p><p>Field Oriented. Enjoy fieldwork, be able to promote company products, solution in customers side, and build up a good relationship with users, decision makers, and related associations (requiring coverage all Morocco Market and francophone region in future); Identify potential needs, develop solutions using impacts and influences to generate more value for others;</p><p>Good Planner. To be able to optimize his/her own job and by planning as per the target breakdown.</p><p>Adaptively work in a matrix system, skillful in cross-cultural communication and business resource allocation;</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Director of Brand, Sales &amp; Marketing (DOSM) – New Luxury Hotel Opening</strong></p><br><p><strong>Location:</strong> Marrakech, Morocco <strong>Sector:</strong> Luxury Hospitality <strong>Salary:</strong> Competitive Package (Expat or Local Contract)</p><br><p><strong>About the Opportunity</strong></p><br><p>We are seeking an exceptional, strategically minded <strong>Director of Brand, Sales &amp; Marketing</strong> to lead the pre-opening and commercial launch of a spectacular new luxury hotel in Marrakech.</p><br><p>With the directors and Executive guidance, you will build the brand voice, develop international sales channels, and drive the digital marketing strategy from concept to launch. This is a rare opportunity to shape the identity, positioning, and market entry of a premium property in one of the world's most vibrant luxury tourism destinations.</p><br><p><strong>Key Responsibilities</strong></p><br><ul> <li><strong>Pre-Opening Strategy:</strong> Define and execute the comprehensive pre-opening commercial blueprint, including budget definition, pricing structures, and launch timelines.</li><li><strong>Brand Positioning &amp; Identity:</strong> Craft and safeguard the property’s unique identity, ensuring premium consistency across all brand touchpoints and marketing channels.</li><li><strong>Global Sales &amp; Distribution:</strong> Establish and leverage high-level relationships with international luxury travel trade, luxury operators, corporate accounts, and high-net-worth networks.</li><li><strong>Digital &amp; Marketing Leadership:</strong> Oversee the digital marketing ecosystem, including performance marketing, CRM, social media, PR campaigns, and local/international press relations.</li><li><strong>Team Leadership:</strong> Recruit, train, and inspire a high-performing commercial team to deliver outstanding revenue performance and market share growth.</li></ul> <p><strong>The Ideal Candidate</strong></p><br><ul> <li><strong>Proven Track Record:</strong> Solid experience as a DOSM, Director of Sales, or Director of Marketing within <strong>premium, luxury, or Palace hotels</strong>.</li><li><strong>Opening Experience:</strong> Prior experience managing a new hotel opening, rebranding, or major repositioning project is highly advantageous.</li><li><strong>Market Knowledge:</strong> Strong understanding of the luxury leisure market and established networks with international luxury travel networks.</li><li><strong>Languages:</strong> Fluency in <strong>French and English</strong> is required (additional languages are a plus).</li><li><strong>Core Competencies:</strong> Entrepreneurial mindset, high commercial acumen, outstanding communication skills, and the ability to bridge high-level strategy with operational execution.</li></ul> <p><strong>Interested in this Challenge?</strong></p><br><p>If you are ready to make your mark on the luxury hospitality scene in Marrakech, we would love to hear from you.</p><br><p><strong>Contact:</strong> beatrice@corecruitment.com</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description Your role: Reporting to the Reservations Supervisor, responsibilities include, but are not limited to: Providing exceptional, friendly, and engaging service; Assisting clients with their bookings by gathering necessary information; Maximizing room occupancy and revenue, in line with sales strategies, while regularly monitoring availability; Managing group bookings in conjunction with the sales team; Managing commissions in collaboration with the supervisor; Possessing strong interpersonal skills, you will build customer loyalty and maintain client histories. Other duties as assigned.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><font dir="auto" ><font dir="auto" >Qualifications</font></font></h2><p><font dir="auto" ><font dir="auto" >Your experience and skills include:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Excellent customer service is essential; similar experience is a plus</font></font></li><li><font dir="auto" ><font dir="auto" >My mastery of Opera software or equivalent</font></font></li><li><font dir="auto" ><font dir="auto" >Good communication and conflict management skills</font></font></li><li><font dir="auto" ><font dir="auto" >Mastery of English, French and Arabic</font></font></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Marketing Call Center</strong> is built around a <strong>predominantly cooperative culture</strong>, where people, trust and teamwork guide daily operations. The company favors a close management style focused on support, empowerment and strong human relationships. This collaborative foundation is complemented by an <strong>innovative mindset</strong> that stimulates creativity and initiative, alongside a <strong>performance-driven approach</strong> based on clear objectives. Structured organizational practices further contribute to operational efficiency and reliability. </p><br><br> <br> Job : As part of its business development, MCC is recruiting an Inside Sales representative to strengthen our sales and marketing teams.<br>The position is for a hybrid profile, capable of working in both sales prospecting and operational marketing, with a good understanding of the BPO / outsourced customer relations sector.- • Identification and qualification of leads (prospecting, monitoring, targeting)- • Contacting and generating sales opportunities- • Following up and managing the sales pipeline- • Contributing to lead generation campaigns and marketing actions- • Participating in the organization of events, webinars, and acquisition operations- • Creating and updating sales and marketing materials- • Coordinating with sales and marketing teams to support development goals <br> <br> Required profile : • Master's degree (Bac+4/5) in Business, Marketing, or equivalent• Minimum 3 to 4 years of experience in business development / sales development• Experience in the BPO / outsourcing sector ideally• Strong marketing sense and interest in operational marketing• Excellent writing and interpersonal skills• Proficiency in prospecting and lead generation tools <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p> <strong>Auto Nejma Maroc S.A.</strong> operates within a corporate culture driven by <strong>innovation</strong>, where agility, openness to new ideas and continuous improvement play a central role. This dynamic is balanced by a strong sense of <strong>collaboration</strong>, encouraging teamwork, supportive management and employee engagement. The company also relies on a solid <strong>organizational</strong> culture, ensuring rigor, efficiency and quality execution, while maintaining a clear focus on <strong>performance</strong> and results. This balance creates a stimulating, structured and collaborative work environment. </p><br><br> <br> Job : <p>As part of the After-Sales Department, you will support project management and the continuous improvement of After-Sales Service activities.</p><br><br><p>In close collaboration with the After-Sales Operations Director, you will analyze existing performance and processes, identify areas for improvement, and contribute to the deployment of solutions to enhance operational efficiency and customer satisfaction.</p><br><br><p><strong>Your responsibilities: </strong></p><br><br><ul><li>Analyze data and performance indicators to identify areas for improvement in after-sales activities.</li><li>Design and implement solutions to optimize processes and operational performance.</li><li>Participate in defining and deploying action plans for improvement in collaboration with various teams.</li><li>Monitor After-Sales Service projects and action plans, and their progress.</li><li>Conduct profitability analyses to evaluate the impact of implemented initiatives and propose necessary adjustments.</li><li>Provide support to field teams in analyzing and resolving complex issues.</li><li>Train and support field teams in deploying new operating methods and solutions.</li><li>Collaborate with After-Sales Service Marketing teams in designing and developing new products and services: maintenance contracts, extended warranties, packages, and associated offers.</li><li>Stay informed about developments, new practices, and trends in the automotive sector.</li></ul> <br> Required profile : <ul><li>Graduated from an engineering school in Mechanical Engineering, Industrial Engineering, or equivalent.</li><li>You have strong analytical skills and are proficient in problem-solving and project management methods and tools.</li><li>You master the principles of Lean Management and can apply them in a continuous improvement approach.</li><li>You are recognized for your rigor, analytical skills, organizational skills, and ability to manage multiple topics simultaneously.</li><li>You have good interpersonal skills and enjoy cross-functional work with operational teams.</li><li>You have knowledge of operational marketing.</li><li>First experience or good knowledge of the automotive after-sales environment is a plus.</li><li>You are fluent in French and English.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market. </p><br><br> <br> Job : <p><span>For a renowned car dealership based in Agadir, we are recruiting Automotive Sales Advisors (H/F).</span></p><br><br><p><strong><span>Main tasks:</span></strong></p><br><br><ul><li><span>Welcome, advise, and assist clients in their purchase project.</span></li><li><span>Identify client needs and propose the most suitable solutions.</span></li><li><span>Promote and sell vehicles and related services.</span></li><li><span>Develop and retain a client portfolio.</span></li><li><span>Ensure quality sales follow-up until vehicle delivery.</span></li></ul><p><strong><span>Profile sought:</span></strong></p><br><br><ul><li><span>Associate's or Bachelor's degree (Bac+2/Bac+3) in Commerce, Sales Techniques, Marketing, or a related field.</span></li><li><span>First experience in sales or customer relations, ideally in the automotive sector, a call center, or retail.</span></li><li><span>Excellent sales skills and customer service orientation.</span></li><li><span>Perfect command of French, both spoken and written.</span></li><li><span>Proficiency in English is a plus.</span></li><li><span>Dynamic, independent, with excellent interpersonal skills and strong persuasion abilities.</span></li></ul> <br> Required profile : <p><span>For a renowned car dealership based in Agadir, we are recruiting Automotive Sales Advisors (H/F).</span></p><br><br><p><strong><span>Main tasks:</span></strong></p><br><br><ul><li><span>Welcome, advise, and assist clients in their purchase project.</span></li><li><span>Identify client needs and propose the most suitable solutions.</span></li><li><span>Promote and sell vehicles and related services.</span></li><li><span>Develop and retain a client portfolio.</span></li><li><span>Ensure quality sales follow-up until vehicle delivery.</span></li></ul><p><strong><span>Profile sought:</span></strong></p><br><br><ul><li><span>Associate's or Bachelor's degree (Bac+2/Bac+3) in Commerce, Sales Techniques, Marketing, or a related field.</span></li><li><span>First experience in sales or customer relations, ideally in the automotive sector, a call center, or retail.</span></li><li><span>Excellent sales skills and customer service orientation.</span></li><li><span>Perfect command of French, both spoken and written.</span></li><li><span>Proficiency in English is a plus.</span></li><li><span>Dynamic, independent, with excellent interpersonal skills and strong persuasion abilities.</span></li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Locamed</strong> embraces a <strong>largely cooperation-driven culture</strong>, placing people, trust and teamwork at the heart of its organization. The company favors a close management style focused on support, empowerment and strong professional relationships. This collaborative foundation is complemented by a <strong>notable innovation component</strong>, encouraging initiative, creativity and adaptability. Competitive and organizational aspects remain secondary, helping structure operations and support performance objectives. </p><br><br> <br> Job : <p>Join our dynamic team in the <b>Medical Equipment</b> sector in <b>Rabat</b> as an <b>Experienced Field Collection Agent</b>. This is a unique opportunity to play a key role in the company's financial management and ensure effective debt collection.</p><br><br><p>Your main mission will be to optimize customer debt collection, minimize outstanding payments, and maintain strong professional relationships with our clientele while ensuring customer satisfaction.</p><br><br><p>Your responsibilities will include planning and executing field visits for debt collection, negotiating payment plans with debtor clients, rigorous follow-up of collection files, and producing detailed reports on the progress of actions taken.</p><br><br><p>You will also be responsible for:</p><br><br><ul><li>Identify the causes of late payments and propose suitable solutions.</li><li>Visit clients to ensure effective collection.&nbsp;</li><li>Handle potential disputes proactively and diplomatically.</li><li>Collaborate closely with the accounting and sales departments for strategy alignment.</li><li>Represent the company to clients during payment deadlines.</li></ul> <br> Required profile : <p>A <b>Bachelor's degree (Bac+3)</b> is required, ideally in <b>Sales Administration / After-Sales Service</b> or management, commerce.</p><br><br><p>Confirmed experience of <b>3 to 5 years</b> in a similar role, preferably in the medical equipment sector, is essential to succeed in this position.</p><br><br><p>To excel in this role, you have excellent interpersonal skills, strong negotiation abilities, and a high aptitude for persuasion. Your rigor, autonomy, and organizational skills will be major assets.</p><br><br><p>The following skills are also expected:</p><br><br><ul><li>Mastery of amicable debt collection techniques.</li><li>Ability to analyze complex financial situations.</li><li>Excellent written and oral communication skills.</li><li>Proficiency in standard computer tools (Office Suite).</li><li>Valid driver's license.</li></ul> <br><br> </div>

<div> <p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>The position of Sales Manager (MICE, Leisure &amp; Golf) vis accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.</p> <p> </p> <p> <strong>CANDIDATE PROFILE </strong> </p> <p> </p> <p> <strong>Education and Experience</strong> </p> <p> </p> <p> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.</p> <p>OR</p> <p> 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Building Successful Relationships that Generate Sales Opportunities</strong> </p> <p> Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.</p> <p> Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.</p> <p> Develops relationships within community to strengthen and expand customer base for sales opportunities.</p> <p> Manages and develops relationships with key internal and external stakeholders.</p> <p> Provides accurate, complete and effective turnover to Event Management.</p> <p> </p> <p> <strong>Managing Sales Activities</strong> </p> <p> Participates in sales calls with members of sales team to acquire new business and/or close on business.</p> <p> Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</p> <p> </p> <p> <strong>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue</strong> </p> <p> Identifies new business to achieve personal and location revenue goals.</p> <p> Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</p> <p> Closes the best opportunities for the location based on market conditions and location needs.</p> <p> Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.</p> <p> </p> <p> <strong>Providing Exceptional Customer Service </strong> </p> <p> Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</p> <p> Services our customers in order to grow share of the account.</p> <p> Executes and supports the company s customer service standards.</p> <p> Provides excellent customer service consistent with the daily service basics of the company.</p> <p> Sets a positive example for guest relations.</p> <p> Interacts with guests to obtain feedback on product quality and service levels.</p> <p> </p> </div> <div> </div> <p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Air Arabia</strong> is defined by a deeply <strong>human and collaborative</strong> culture, where trust, teamwork, and mutual support guide everyday operations.<br> Managers maintain a close, supportive presence, ensuring a stable and empowering work environment for all employees.<br> This people-centric mindset is reinforced by strong <strong>structure and process discipline</strong>, essential for quality, reliability, and safety in aviation.<br> <strong>Performance</strong>, ambition, and a healthy competitive spirit contribute to the company’s drive, while <strong>innovation</strong> supports continuous improvement in a fast-evolving industry. </p><br><br> <br> Job : <p><u><strong>Job purpose:</strong></u></p><br><br><p>To support the Contact Center section across the entire network by handling customers' inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers' experience ensuring productivity is in line with set measures and company's adopted policies and procedures.</p><br><br><p><u><strong>Key Result Responsibilities:</strong></u></p><br><br><ul><li>Handles customers' enquiries, requests and complaints in a positive effective manner whilst ensuring company's branding and corporate image are reflected in a positive manner and as per approved quality standards.<br>&nbsp;</li><li>Responds to customers' incoming calls pertaining to all kinds of enquiries, requests, and complaints timely and accurately to reflect a positive image of the company.<br>&nbsp;</li><li>Provides accurate information about the company's products and services; processes travel bookings, modifications and cancellations on reservations.<br>&nbsp;</li><li>Handles customers' complaints of different nature, identifies and prioritizes problems according to complexity, and provides immediate solutions accordingly.<br>&nbsp;</li><li>As needed, escalates complaints to concerned parties in Contact Center or any other division and follows up on action taken.<br>&nbsp;</li><li>Promotes the company's products and services through cross-selling such as ancillaries, holidays packages, loyalty programs, etc. ensuring monthly targets are met thus increasing the revenue and sales.<br>&nbsp;</li><li>Converts lead calls to Contact Center sales agents and field sales agents as needed and follows up with customers to ensure enquiries been responded to effectively.</li><li>Demonstrates thorough understanding of the Contact Center core activities &amp; functionalities, supports the team in day-to-day operations ensuring maximum productivity, flexibility, and cooperation are achieved.<br>&nbsp;</li><li>Ensures all key performance indicators for customer satisfaction are achieved, including agreed service levels, quality standards and productivity.<br>&nbsp;</li><li>Demonstrates willingness and cooperation in learning new initiatives and methodologies that add value to the overall performance.<br>&nbsp;</li><li>Performs any additional responsibilities as advised by the Line Manager/Supervisor.</li></ul> <br> Required profile : <p><u><strong>Qualifications:</strong></u></p><br><br><ul><li>High School/Diploma or equivalent.</li><li>Capable of using technology systems and tools such as Microsoft Office.</li><li>Good in English ,Frensh &amp; Arabic Languages .</li><li>No hearing or articulatory problems.</li></ul><p><u><strong>Work experience:</strong></u></p><br><br><ul><li>No previous experience is required for this role; any experience would be treated as an advantage.</li><li>Capability of understanding market trends and channeling them leading to effective customer care solutions</li><li>Possesses effective communication skills that enable him/her utilize in building sales and marketing techniques.</li><li>Capable of understanding customers' problems and direct them in the right channel.</li><li>Ability to work for long hours and under pressure.</li><li>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</li><li>Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>We are recruiting for one of our clients, a major and recognized player in the logistics sector, a Sales Representative to strengthen its team and develop its business.</p><br><br><p>Main tasks:</p><br><br><br><ul><li>Prospect, develop, and retain an existing and potential client portfolio in your area.</li><li>Negotiate contracts, sales offers, and orders with clients, ensuring revenue targets are met.</li><li>Provide regular sales follow-up and develop customer satisfaction.</li><li>Analyze the market and identify new development opportunities.</li><li>Participate in the development and implementation of the sales strategy.</li><li>Write visit reports, prospecting summaries, and sales reports for management.</li><li>Collaborate with internal teams (logistics, marketing, operations) to ensure service quality and customer satisfaction.</li><li>Potentially supervise a small sales team or mentor junior staff in developing their skills.</li></ul> <br> Required profile : <br><ul><li>Bachelor's degree (Bac+4/5) in sales, management, or a related field.</li><li>Successful experience of at least 2 years in the courier, transport, or logistics sector.</li><li>Excellent interpersonal skills, team spirit, and listening skills.</li><li>Organization, rigor, and autonomy in managing your client portfolio.</li><li>Enthusiasm for challenges and ability to work in a dynamic environment.</li><li>Proficiency in CRM tools and the Office suite.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Join our dynamic team in the <strong>distribution</strong> sector! An exciting opportunity awaits you as a <strong>Counter Agent</strong> at our <strong>CASABLANCA</strong> branch. This role, at the heart of our commercial operations, will allow you to grow professionally within a company recognized for its expertise.</p><br><br><p>Your main goals will be to actively contribute to customer satisfaction, ensure efficient management of orders and information flow, while participating in the development of commercial relationships. You will be an essential link in the smooth running and performance of our daily exchanges.</p><br><br><p>Your days will be structured by various tasks that will allow you to use your skills:</p><br><br><ul><li>Welcoming and directing customers, whether in person or by phone.</li><li>Careful processing of orders, from registration to follow-up.</li><li>Routine administrative management related to commercial activity.</li><li>Close collaboration with logistics and sales teams to ensure perfect coordination.</li><li>Participation in updating customer and product databases.</li><li>Informing customers about our offers and new products.</li></ul><p>Part of your role will also involve responding to technical or commercial information requests, to ensure an optimal customer experience.</p><br><br> <br> Required profile : <p>To excel in this role, a <strong>Bac +2</strong> (equivalent to a 2-year college degree) is the required knowledge base.</p><br><br><p>Professional experience of <strong>1 to 3 years</strong> is preferred. This background will allow you to quickly grasp the challenges of the position and make a significant contribution from your start.</p><br><br><p>We are looking for someone with excellent interpersonal skills and a strong customer focus.</p><br><br><p>Proficiency in common computer tools is essential,</p><br><br><p>a specialization in <strong>Sales / Commercial / Export</strong> will be a major asset.</p><br><br><p>Your organizational skills, attention to detail, and proactivity will also be key qualities for success and growth within our organization.</p><br><br><p>Good communication skills are also essential.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Purpose</b> <br><p><span><span><span><span><span><span><span>To support the <span>Contact Center section across the entire network by handling customers’ inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers’ experience</span> ensuring productivity is in line with set measures and company’s adopted policies and procedures.</span></span></span></span></span></span></span></p><br><br><b>Key Result Responsibilities</b> <br><ul><li><span><span><span><span>Handles customers’ enquiries, requests and complaints in a positive effective manner whilst ensuring company’s branding and corporate image are reflected in a positive manner and as per approved quality standards. </span></span></span></span></li><li><span><span><span><span>Responds to customers’ incoming calls pertaining to all kinds of enquiries, requests, and complaints timely and accurately to reflect a positive image of the company. </span></span></span></span></li><li><span><span><span><span>Provides accurate information about the company’s products and services; processes travel bookings, modifications and cancellations on reservations. </span></span></span></span></li><li><span><span><span><span>Handles customers’ complaints of different nature, identifies and prioritizes problems according to complexity, and provides immediate solutions accordingly.</span></span></span></span></li><li><span><span><span><span>As needed, escalates complaints to concerned parties in Contact Center or any other division and follows up on action taken.</span></span></span></span></li><li><span><span><span><span>Promotes the company’s products and services through cross-selling such as ancillaries, holidays packages, loyalty programs, etc. ensuring monthly targets are met thus increasing the revenue and sales.</span></span></span></span></li><li><span><span><span><span>Converts lead calls to Contact Center sales agents and field sales agents as needed and follows up with customers to ensure enquiries been responded to effectively</span></span></span></span></li><li><span><span>Demonstrates thorough understanding of the Contact Center core activities &amp; functionalities, supports the team in day-to-day operations ensuring maximum productivity, flexibility, and cooperation are achieved.</span></span></li><li><span><span>Ensures all key performance indicators for customer satisfaction are achieved, including agreed service levels, quality standards and productivity. </span></span></li><li><span><span>Demonstrates willingness and cooperation in learning new initiatives and methodologies that add value to the overall performance.</span></span></li><li><span><span>Performs any additional responsibilities as advised by the Line Manager/Supervisor.</span></span></li></ul><br>. <br><b>Qualifications (Academic, training, languages)</b> <br><ul><li><span><span><span><span>High School/Diploma or equivalent.</span></span></span></span></li><li><span><span><span><span>Capable of using technology systems and tools such as Microsoft Office.</span></span></span></span></li><li><span><span><span><span>Good in French ,English &amp; Arabic Languages; (Non-Arabic speakers to be considered based on Line Manager’s approval only).</span></span></span></span></li><li><span><span><span><span>No hearing or articulatory problems.</span></span></span></span></li></ul><br><b>Work Experience</b> <br><ul><li><span><span><span><span><span>No previous experience is required for this role; any experience would be treated as an advantage.</span></span></span></span></span></li><li><span><span><span>Capability of understanding market trends and channeling them leading to effective customer care solutions</span></span></span></li><li><span><span><span><span><span>Possesses effective communication skills that enable him/her utilize in building sales and marketing techniques.</span></span></span></span></span></li><li><span><span><span><span><span>Capable of understanding customers’ problems and direct them in the right channel.</span></span></span></span></span></li><li><span><span><span><span><span>Ability to work for long hours and under pressure.</span></span></span></span></span></li><li><span><span><span><span><span>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</span></span></span></span></span></li><li><span><span><span><span><span>Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</span></span></span></span></span></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Purpose</b> <br><p><span><span><span><span><span><span><span>To support the <span>Contact Center section across the entire network by handling customers’ inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers’ experience</span> ensuring productivity is in line with set measures and company’s adopted policies and procedures.</span></span></span></span></span></span></span></p><br><br><b>Key Result Responsibilities</b> <br><ol><li><span><span><span><span><span>Handles customers’ enquiries, requests and complaints in a positive effective manner whilst ensuring company’s branding and corporate image are reflected in a positive manner and as per approved quality standards. </span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Responds to customers’ incoming calls pertaining to all kinds of enquiries, requests, and complaints timely and accurately to reflect a positive image of the company. </span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Provides accurate information about the company’s products and services; processes travel bookings, modifications and cancellations on reservations. </span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Handles customers’ complaints of different nature, identifies and prioritizes problems according to complexity, and provides immediate solutions accordingly.</span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>As needed, escalates complaints to concerned parties in Contact Center or any other division and follows up on action taken.</span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Promotes the company’s products and services through cross-selling such as ancillaries, holidays packages, loyalty programs, etc. ensuring monthly targets are met thus increasing the revenue and sales.</span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Converts lead calls to Contact Center sales agents and field sales agents as needed and follows up with customers to ensure enquiries been responded to effectively.</span></span></span></span></span></li></ol><br><br>. <br><ol><li><span><span><span><span><span>Demonstrates thorough understanding of the Contact Center core activities &amp; functionalities, supports the team in day-to-day operations ensuring maximum productivity, flexibility, and cooperation are achieved.</span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Ensures all key performance indicators for customer satisfaction are achieved, including agreed service levels, quality standards and productivity. </span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Demonstrates willingness and cooperation in learning new initiatives and methodologies that add value to the overall performance.</span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Performs any additional responsibilities as advised by the Line Manager/Supervisor.</span></span></span></span></span></li></ol><br><b>Qualifications (Academic, training, languages)</b> <br><ul><li><span><span><span><span>High School/Diploma or equivalent.</span></span></span></span></li><li><span><span><span><span>Capable of using technology systems and tools such as Microsoft Office.</span></span></span></span></li><li><span><span><span><span>Good in English ,Frensh &amp; Arabic Languages .</span></span></span></span></li><li><span><span><span><span>No hearing or articulatory problems.</span></span></span></span></li></ul><br><b>Work Experience</b> <br><ul><li><span><span><span><span><span>No previous experience is required for this role; any experience would be treated as an advantage.</span></span></span></span></span></li><li><span><span><span>Capability of understanding market trends and channeling them leading to effective customer care solutions</span></span></span></li><li><span><span><span><span><span>Possesses effective communication skills that enable him/her utilize in building sales and marketing techniques.</span></span></span></span></span></li><li><span><span><span><span><span>Capable of understanding customers’ problems and direct them in the right channel.</span></span></span></span></span></li><li><span><span><span><span><span>Ability to work for long hours and under pressure.</span></span></span></span></span></li><li><span><span><span><span><span>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</span></span></span></span></span></li><li><span><span><span><span><span>Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</span></span></span></span></span></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Foundever</strong> is defined by a culture strongly driven by <strong>innovation</strong>, where creativity, agility and experimentation play a central role in daily operations. This focus is closely balanced by a <strong>collaborative</strong> culture that emphasizes teamwork, trust and a supportive, people-oriented management style. A <strong>competitive</strong> dimension reinforces performance expectations and results orientation, while a more moderate <strong>organizational</strong> component provides structure and reliability. The environment is well suited to curious, committed profiles who thrive in dynamic and evolving settings. </p><br><br> <br> Job : <p><u><strong>Job Description</strong></u></p><br><br><p>Foundever is hiring Telemarketers for its Yaacoub El Mansour site who will be responsible for:</p><br><br><p>• Developing the client portfolio,<br>• Marketing and promoting products,<br>• Identifying client needs, advising them, and offering solutions tailored to their needs, while adhering to guidelines set by management,<br>• Ensuring qualitative and quantitative objectives set by management are met, IOBSP Certification (mandatory)</p><br><br> <br> <br> Required profile : <p><u><strong>Profile Sought</strong></u></p><br><br><p>- You have an excellent command of French,<br>- You have strong argumentation skills,<br>- Your temperament and interpersonal skills make it easy for you to connect with others,<br>- Good knowledge of insurance products,<br>- Sales and interpersonal skills in customer management,<br>- Desirable knowledge of the insurance sector,<br>- Ability to manage difficult situations and clients,<br>- IOBSP certified,</p><br><br><br><p><u><strong>Social Benefits and Other Perks</strong></u></p><br><br><p>• Attractive remuneration (fixed salary + uncapped bonuses)<br>• CDI contract from the first day of training<br>• 100% paid training,<br>• Confirmed salary upon hiring<br>• Senior salary (+5 years of experience)<br>• Welcome bonus subject to conditions (Attendance and Performance)<br>• Attractive social benefits (Health Insurance, Social Club…),</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Purpose</b> <br><p><span>Efficiently promotes and executes the day-to-day Air Arabia sales and customer services of the corresponding sales shop to achieve set targets and objectives. Properly handles/directs customers’ inquiries and complaints in the right channel to enhance the customers’ experience and ensure their satisfaction.&nbsp;</span></p><br><br><b>Key Result Responsibilities</b> <br><ul><li><span>Works on promoting Air Arabia sales and customer activities as per guidance of Supervisor/Manager and in line with the policies and procedures, these activities include but not limited to tickets, packages, holidays, visas, insurance, car rental, etc.&nbsp;</span></li><li><span>Processes reservations, travel bookings, and modifications on bookings for walk-in/calling customers and agents, issues tickets and finalizes all necessary travel arrangements thru the system.</span></li><li><span>Implements cross-selling techniques identified by the company to promote its products and services and to achieve the individual target set for him/her.</span></li><li><span>Follows up on all updates and new products or systems introduced by the company to maintain solid and proper knowledge of the company’s services and products.</span></li><li><span>Contributes to maximizing sales and profitability by selling ancillaries, insurance, holiday packages, visas, and air rewards. Educates customers on all new promotions, campaigns, special offers, and refers them to specialized personnel when needed.</span></li><li><span>Establishes contact with current and potential customers to recover/enhance sales and build trust and credibility at customers’ level. Participates in outdoor promotions and sales blitz to promote the company's products and corporate image.</span></li></ul><br>. <br><ul><li><span>Responds to all customers’ inquiries and handles/directs their complaints raised by visits, calls, emails, etc. immediately and effectively ensuring a positive image of Air Arabia is always reflected.</span></li><li><span>Handles all customers in a friendly welcoming attitude and refrains from any attitude that might lead to customer dissatisfaction.</span></li><li><span>Communicates with airport team and visa check team to coordinate check-in procedures and formalities with assigned parties whenever required. &nbsp;</span></li><li><span>Notifies customers with any changes or modifications on the flights such as delay, cancellations, others, etc.</span></li><li><span>Processes /monitors visa applications and cancellations thru the proper channel in line with the Air Arabia general policies and procedures.&nbsp;</span></li><li><span>Maintains the company’s property such as publications, brochures, equipment, office, waiting area, etc. in a good condition keeping in mind the Air Arabia corporate image.</span></li></ul><br><b>Qualifications (Academic, training, languages)</b> <br><ul><li><span>Bachelor degree in Tourism/Management or equivalent.</span></li><li><span>Additional qualification in Aviation/IATA/Tourism is a plus.</span></li><li><span>Proficient in Microsoft Office: Word, Excel, Power Point.</span></li><li><span>Good in English &nbsp;and French Languages (Arabic where necessary).</span></li><li><span>Acceptable knowledge in Airline/Travel products and services.</span></li><li><span>Capable of understanding customers’ problems and directing them in the right channel.</span></li><li><span>Effective communication skills to utilize in building sales and marketing techniques.</span></li><li><span>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</span></li><li><span>Capable of recommending alternate solutions to customers’ problems.</span></li><li><span>Effective persuasive, negotiation, and problem solving skills.</span></li><li><span>Ability to work for long hours and under pressure.</span></li><li><span>Employs interpersonal relations to support company’s objectives.</span></li></ul><br><b>Work Experience</b> <br><ul><li><span>1-2 years of experience in a customer service industry, preferably in Travel/Airline or tourism.</span></li><li><span>Fresh graduates may be considered for this role given they demonstrate the required competencies.</span></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A GARDEN SANCTUARY IN THE HEART OF THE RED CITY. Perfectly situated between the city’s ancient medina and the cosmopolitan neighbourhoods of the Ville Nouvelle, Four Seasons Resort Marrakech welcomes you with a blissful retreat – 16 hectares (40 acres) filled with Moorish gardens and refreshing pools. Here, traditional values and contemporary comforts unite. Experience true relaxation at our Moroccan spa, let the kids play in their very own kasbah, and take in views of the Atlas Mountains from your private terrace.<br><br><p><b>About Four Seasons</b></p><br><br><br><p>Four Seasons Hotels &amp; Resorts is guided by the Golden Rule—treating others as we wish to be treated. For more than six decades, we have delivered genuine hospitality, exceptional quality, and a culture built on trust, respect, and integrity. Joining Four Seasons means becoming part of a team that is passionate about creating memorable guest experiences and fostering an environment where employees can thrive and grow.</p><br><br><br><p><b>The Opportunity</b><br>We are seeking an experienced and service‑driven Reservations Agent to join our reservations team supporting Four Seasons Resort Marrakech and Four Seasons Hotel Casablanca.<br>This role is based in Marrakech and plays a significant part in shaping the guest journey—from the first inquiry to a flawless arrival.</p><br><br><p>As the first point of contact, the Reservations Agent represents the voice of the hotels and ensures every interaction reflects the warmth, professionalism, and excellence of Four Seasons.</p><br><br><br><p><b>Key Responsibilities</b></p><br><br><ul><li>Guest Engagement &amp; Sales Effectiveness</li><li>Handle reservation inquiries via telephone, email, chat, and GDS in a courteous, efficient, and professional manner.</li><li>Promote room types, suites, packages, and hotel experiences to maximize revenue opportunities.</li><li>Maintain full knowledge of both properties—including room categories, services, amenities, dining venues, spa offerings, and experiences.</li><li>Deliver personalized service while adhering to Four Seasons standards and communication guidelines.</li><li>Enter, modify, and confirm reservations in the Property Management System with accuracy.</li><li>Manage guest preferences, special requests, traces, and comments to ensure seamless coordination.</li><li>Process cancellations, no-shows, amendments, and ensure timely follow-up with guests.</li><li>Liaise closely with Front Office, Housekeeping, Finance and Sales &amp; Marketing to ensure alignment and efficient operations.</li><li>Communicate clearly with colleagues to provide continuity and visibility across shifts.</li><li>Uphold a professional image—appearance, conduct, and communication—at all times.</li></ul><p><br><b>Preferred Qualifications &amp; Skills</b></p><br><br><ul><li>Previous experience in hotel reservations, customer service, or sales; luxury hospitality experience preferred.</li><li>Fluent in English and French (written and spoken); additional languages are an asset.</li><li>Strong sales skills with the ability to identify guest needs and recommend suitable options.</li><li>Excellent organizational abilities, attention to detail, and capacity to multitask under pressure.</li><li>Positive attitude, strong teamwork spirit, and genuine passion for guest service.</li></ul><p><br><b>What You Can Expect from Four Seasons</b></p><br><br><ul><li>A culture grounded in respect, teamwork, and the Golden Rule.</li><li>Career development opportunities with a world‑renowned luxury brand.</li><li>A supportive and engaging work environment that values diversity and inclusion.</li><li>Competitive benefits and recognition for excellence in performance.</li></ul><br><br><br><br><br> </div>