Residential supervisor Jobs
244 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The International Organization for Migration (IOM) is an intergovernmental organization, created in 1951, which occupies a leading position on the migration scene. With 157 Member States in addition to 10 other States with observer status, and with offices in more than 100 countries, it works closely with its governmental, intergovernmental and non-governmental partners to manage migration in a good order and under conditions that preserve human dignity, promote international cooperation on the migration scene, facilitate the search for practical solutions to migration problems and offer humanitarian assistance to migrants in need, including refugees and internally displaced persons. IOM has been present in Morocco since 2001 and opened the mission in Rabat in 2007.</p><p>Assist in the implementation and monitoring of protection and assistance to vulnerable Migrants unit project activities. Retrieve, compile, summarize, and present information/data on specific project topics. Monitor budget; verify availability of funds; obtain necessary approval and update budget related information. Support administrative coordination of project implementation, involving liaison with diverse organizational units and external parties to initiate requests, obtain necessary clearances, process and follow-up on administrative actions, etc. Draft status reports, identifying shortfalls in delivery and bringing them to the attention of the supervisor. Draft correspondence, reports, briefing notes, graphics, statistical tables, presentations and other forms of documentation. Organize meetings, workshops and training sessions. Respond to general information requests and inquiries; set up and maintain files/records. Perform other related duties as assigned.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>EDUCATION</h2><p>School diploma with four years of relevant experience; or, Bachelor s degree in political or social sciences, International Relations, Development Studies, Migration Studies, Human Rights, Law or related fields from an accredited academic institution with two years of relevant professional experience.</p><h2>EXPERIENCE</h2><ul><li>Experience in liaising with governmental authorities, national/international institutions, United Nations agencies and non-governmental organizations;</li><li>Experience in working with migrants, refugees, internally displaced persons, victims of trafficking and other vulnerable groups; and,</li><li>Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage.</li></ul><h2>SKILLS</h2><ul><li>Experienced in the region of Middle East and North Africa;</li><li>Previous experience in project follow-up and monitoring;</li><li>Experience working with vulnerable groups is an advantage.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: State or Regional Massage License</p><p></p></section>
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Company culture : <p><strong>Ciments du Maroc</strong> stands out for a <strong>predominantly cooperative culture</strong>, where people, trust and the quality of working relationships play a central role. The company promotes a close management style based on support, empowerment and collective commitment. This collaborative foundation is complemented by equally meaningful <strong>innovation</strong> and <strong>organizational</strong> dimensions, supporting continuous improvement, adaptability and process rigor. Performance remains part of the culture, but in a more moderate and secondary way.
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<br> Job : <p>The Mechanical Team Leader is responsible for preventive and curative mechanical maintenance activities to improve the availability and reliability of the facilities in their area, in accordance with defined objectives and under the required health and safety conditions.</p><br><br><ul><li>Ensure strict adherence to health, safety, and environmental rules and instructions within their team and area of intervention</li><li>Initiate, organize, distribute, and supervise mechanical maintenance, overhaul, or repair work on production equipment, in accordance with given instructions and maintenance procedures</li><li>Organize and optimize the human and material resources needed to carry out maintenance work within the allocated deadlines</li><li>Ensure good coordination with planners, visitors, the lubrication supervisor, and production teams to guarantee operational continuity</li><li>Participate in identifying material needs for maintenance and contribute to spare parts inventory management</li><li>Implement corrective and preventive action plans to address malfunctions and breakdowns encountered on equipment</li><li>Participate in analyzing equipment malfunctions (root causes, lessons learned) and propose technical improvements</li><li>Provide regular reporting on their activity (MTTR, MTBF indicators) to supply necessary information for hierarchical decision-making</li><li>Perform acceptance and quality control of work carried out by subcontractors</li></ul> <br> Required profile : <p>DUT / BTS / Bachelor's Degree in Mechanical Engineering</p><br><br><p>5 years of experience in heavy industry</p><br><br><p>Knowledge of industrial equipment mechanics;</p><br><br><p>Knowledge of preventive maintenance basics; Lubrication and hydraulics;</p><br><br><p>Knowledge of materials science; Mechanical manufacturing.</p><br><br><p>Languages: Fluent in Arabic and French. English desirable</p><br><br><p>Expected qualities:</p><br><br><ul><li>Leadership and team management: ability to organize, motivate, and supervise a technical team in the field</li><li>Analytical skills and technical curiosity: aptitude for diagnosing breakdowns and proposing sustainable improvement solutions</li><li>Strong communication skills: good interpersonal skills for effective coordination with different departments</li><li>Rigor and organizational skills: rigorous planning of interventions and adherence to procedures</li><li>Stress management: ability to maintain team performance in emergency or unplanned shutdown situations</li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> </p> <p> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your mission: </font></font></b></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As a supervisor, you ensure the smooth running of the project through the following tasks:</font></font></p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the achievement of qualitative and quantitative objectives</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Managing a team of customer advisors: coaching, holding regular individual meetings and team meetings, implementing support plans for low performers, administrative management (leave, absences, lateness, etc.)...</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensures the availability of resources and means of production necessary to maintain the flows</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analysis of individual and collective performance indicators to identify areas for improvement and implement corrective actions</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Customer advisors will be assisted in handling calls if needed.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Alert about problems that could impact production</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensures compliance with the client's processes and quality standards</font></font></li> </ul> <p> </p> <p> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">What we offer you</font></font></b> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">At Concentrix, we prioritize the development and well-being of our talent. Here are the benefits we offer to recognize your contribution:</font></font></p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Opportunities for growth, in an ethical and equitable manner</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Opportunities for professional development</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">An attractive compensation package including a periodic performance bonus</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Exceptional employee benefits:</font></font><ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Health insurance</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supplementary pension after one year of seniority in the company and subscription</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reduced-price catering service</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Gym with on-site personal trainer. Access is free (this benefit is valid at locations with a gym).</font></font></li> </ul> </li> </ul> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Possibility of enrollment in the company crèche (valid at sites that have one) or crèche subsidy</font></font></li> </ul> <p> </p> <p> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The profile of our Game-Changers</font></font></b> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We are looking for a talented individual who:</font></font></p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ideally, the candidate will hold a higher education qualification in management.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My command of German and English is perfect.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Must have at least 6 months of experience as a call center manager.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">It possesses analytical capabilities to understand and guide the achievement of objectives</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Has a sense of anticipation and is oriented towards customer satisfaction and solutions</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The ability to identify the difficulties faced by customer advisors and to implement the appropriate support plan.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">He is organized and rigorous</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">He is known for his interpersonal skills.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A sense of listening</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Is comfortable using office software (Word, Excel, PowerPoint)</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Is a source of proposals</font></font></li> </ul> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Leadership and strong managerial skills are qualities required to successfully carry out the mission.</font></font></p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We're looking for a Senior Reservation Agent to join our team in Marrakech, Morocco on a full time, permanent basis.</p><p>In this role, you'll be at the heart of delivering exceptional travel experiences, ensuring accommodation, transport, activities and other travel services are secured accurately and efficiently across a diverse portfolio of destinations. Working closely with suppliers, operational teams and the Reservation Supervisor, you'll play a key role in supporting the smooth and profitable operation of our reservations function.</p><p>The team is supporting a growing and increasingly complex portfolio of trips, including destinations across Eastern Europe, the Nordics, Greenland and Iceland, while also taking on additional UK operational support. This role would suit someone who enjoys managing a high volume of bookings, building strong supplier relationships and confidently balancing multiple priorities in a fast-paced travel environment. You'll also provide day-to-day support to Reservation Agents, helping maintain high standards of accuracy and service across the team.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Experience within the tourism or hospitality industry, particularly within reservations, sourcing or supplier management</li><li>Knowledge of trip operations across FIT, tailor-made, MICE and/or small group travel</li><li>Experience working with DMCs and tourism suppliers</li><li>Strong ability to build and maintain supplier relationships while negotiating competitive rates and services</li><li>Experience using travel-related systems and Microsoft Office applications, including Excel</li><li>Strong written and verbal communication skills in both English and French (additional European languages are highly regarded)</li><li>Experience managing high-volume bookings, multiple competing priorities and complex operational requirements with exceptional attention to detail</li></ul><p></p></section>
<p>Take guest orders, communicate special requests to the kitchen, and coordinate delivery of orders and complementary in-room amenities according to Four Seasons Standards. Answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest’s order according to Four Seasons Standards, describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of each item, origin, taste, and preparation methods. Upsell additional services and products to maximize revenues. Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system; check completed kitchen orders with the guest’s original order; Private Bar and beverage food quality; guestroom by Room Service Servers in a timely manner to ensure proper food and beverage quality; properly and accurately close guest checks; record guest charges and gratuities. Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests. Coordinate amenity delivery by ensuring that all requests are received, filed, ordered from kitchen and delivered in a prompt and accurate fashion. Maintain and file logs of amenity deliveries, table retrievals and private bar service requests. Update Opera with guest preferences collected and maintain regular reports to review in-house and arriving VIPs with special requests/set-ups. Comply with Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in Empact. Work harmoniously and professionally with co-workers and supervisors. Stock and order paper (cups, tags, straws etc) and office (Micros paper, printing paper, amenity cards, breakfast doorknob menus etc) supply items. Assist in setting tray tables for delivery. Work closely with the housekeeping coordinator to handle in-room guest requests simultaneously and seamlessly. Use HotSOS to dispatch staff to guestroom (and residential) floors to complete the needed request. Use Opera reports to prepare for hotel guests; share communication with team and beyond regarding preferences; update records/profiles etc. Coordinate with banquets when special deliveries are requested from an event to the guest room (i.e. midnight snack for bride and groom etc). Complete cashiering duties as per guideline daily. Assist in preparing regular Avero reports to analyze performance and adjust strategy according to guest preferences. Assist with payroll reporting. Have excellent Food & Beverage product knowledge and be able to be assertive and provide alternatives and solutions to guests inquiries / problems / suggestions. Liaise with the Kitchen shift leader whenever in doubt about any guests' requests which are out of the menu / extraordinary, prior to confirming with the guests. Be able to use Open table and appropriately take a guest’s reservation for any of our food and beverage outlets Standard Duties: To provide a friendly and professional service that always exceeds guests expectations. Assist in phone coverage with other departments. Assist the department to upkeep relevant noticeboards. Prepare related paperwork for new hires. Requires knowledge and the ability to operate computer equipment including word processing and spreadsheet software plus other systems (i.e. Opera, Windows, Bayan payroll and analysis reports etc). To accept responsibility for the health, safety and welfare of all areas of the department, guests and employees and to respond properly to any hotel emergency. To safeguard guests and employees with knowledge and application of health and safety, accident prevention, fire drills and first aid. To ensure you read the hotel's employee handbook and understand and adhere to its rules and regulations, particularly the policies and procedures relating to Fire, Hygiene, Health and Safety. To undertake other duties and responsibilities which, while not part of the normal routine, will be within the position's overall scope. To report for duty punctually wearing the correct uniform/attire and name badge. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department personal appearance standards. Wear hair restraint/hat, gloves, apron, jacket and closed-toed shoes while on duty. To comply with local legislation as required. To maintain good working relationships with your colleagues and all other departments through working by The Golden Rule. To respond to any changes in the department as dictated by the needs of industry, company or hotel. To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs. To conduct and attend training sessions as outlined. Perform other tasks or projects as assigned by the Director of Food & Beverage or In-Room Dining Manager. Must be able to obtain any required food handling and/or sanitation certifications required by local or state agencies.</p><p><strong>Desired Candidate Profile</strong></p><p>Must be able to obtain any required food handling and/or sanitation certifications required by local or state agencies.</p>
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<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Assisting in Management of Restaurant Team<br>• Handles employee questions and concerns.<br>• Monitors employees to ensure performance expectations are met.<br>• Provides feedback to employees based on observation of service behaviors.<br>• Assists in supervising daily shift operations.<br>• Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.<br>• Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.<br>Conducting Day-to-Day Restaurant Operations<br>• Ensures all employees have proper supplies, equipment and uniforms.<br>• Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.<br>• Ensures compliance with all restaurant policies, standards and procedures.<br>• Monitors alcohol beverage service in compliance with local laws.<br>• Manages to achieve or exceed budgeted goals.<br>• Performs all duties of restaurant employees and related departments as necessary.<br>• Opens and closes restaurant shifts.<br>Providing Exceptional Customer Service<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Encourages employees to provide excellent customer service within guidelines.<br>• Handles guest problems and complaints, seeking assistance from supervisor as necessary.<br>• Strives to improve service performance.<br>• Sets a positive example for guest relations.<br>• Assists in the review of comment cards and guest satisfaction results with employees.<br>• Meets and greets guests.<br>Conducting Human Resource Activities<br>• Supervises on-going training initiatives.<br>• Uses all available on the job training tools for employees.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Coaches and counsels employees regarding performance on an on-going basis.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Restaurant Manager.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>Who are we? Safran is an international high-technology group operating in the fields of aeronautics (propulsion, equipment and interiors), space and defense. Safran Aircraft Engines (SAE) is a subsidiary of the Safran Group. Driven by nearly 15,000 employees spread across 31 sites in 9 countries, SAE has been an aeronautical engine manufacturer for over 110 years. We design, develop, produce, and market, alone or in partnership, engines for civil or military aircraft, as well as for satellites. SAE has a network of civil engine maintenance workshops worldwide and offers its customers a complete range of interventions: performance restoration, replacement of limited-life parts, inspection and maintenance of the entire engine and its equipment. To cope with the increased pace of LEAP engine maintenance in the coming years, Safran Aircraft Engines Services Casablanca (SAESC) has launched the construction of a new shop in Morocco. Our new workshop located in the Casablanca-Settat region will be responsible for the maintenance of new types of civil aircraft engines (LEAP) which equip, among others, the Airbus A320neo and the Boeing 737Max. Within the production department, the Propulsion Revision Engineer is directly involved in the maintenance workshops to ensure the repair, reliability, and regulatory compliance of engines and their modules. In a context of high quality and safety requirements, he/she will integrate a structured support program, combining technical training and soft skills development, with the long-term objective of evolving into a production supervisor position. His/her main missions are as follows: Participate in heavy maintenance (overhaul) activities of the engines: dismantling, inspection, expertise, repair, and reassembly. Apply and enforce maintenance procedures, manufacturer manuals, and regulatory requirements. Contribute to airworthiness monitoring, parts traceability, and associated documentation. Collaborate closely with production, quality, methods, logistics, and test bench teams. Monitor performance indicators and contribute to continuous improvement actions. Progressively take on responsibilities to coordinate production teams, organize workshop activities, and ensure operational objectives are met.</p><p><strong>Desired Candidate Profile</strong></p><p>Your assets for this position: You have successful experience in a similar role and/or you have a professional diploma in aeronautics (or equivalent). A first experience in mechanics and knowledge of the aeronautics world will be a plus! You are recognized for your rigor and proactivity in your missions. The ability to work in a team will be essential. You are able to read and understand English, in order to consult technical documentation before any intervention on parts. </p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Print and organize various necessary documents, summarize relevant information, and distribute information to appropriate employees. Maintain up-to-date knowledge of company safety programs within assigned area of responsibility, (e.g., food, retail), as well as all local, state, and federal regulations. Adhere to food safety and handling policies and procedures across all food-related areas. Maintain clear and organized records to ensure all reports and invoices are filed and stored properly. Calculate figures for inventories, orders, and costs. Conduct inventory audits to determine inventory levels and needs. Notify manager/supervisor of low stock levels. Troubleshoot vendor delivery issues and oversee return process. Verify and track received inventory. Reconcile shipping invoices and receiving reports. Receive, unload, and process deliveries. Monitor PAR levels for all food items to ensure proper levels. Refuse acceptance of damaged, unacceptable, or incorrect items. Assist management in training, scheduling, counseling, disciplining, and motivating and coaching employees; serve as a role model. Ensure adherence to quality expectations and standards. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Assist other employees to ensure proper coverage and prompt guest service. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and stairs and/or service ramps. Perform other reasonable job duties as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p><p></p></section>
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<b>Job Purpose</b> <br><p><span><span><span>To act as the focal point for customers/Agents/GSAs in terms of product and services inquiries, complaints, flight alerts and disruptions across the entire network.</span></span></span></p><br><br><br><p><span><span><span>Assists in monitoring systems, identifies and resolves problems and supports in executing action plans to increase sales and enhance customers’ experience ensuring productivity is in line with set measures and company’s adopted policies and procedures.</span></span></span></p><br><br><br><b>Key Result Responsibilities</b> <br><ol><li><span><span><span><span><span>Acts as the first contact for customers/travel agents/GSAs with respect to inquiries, information, different types of requests, complaints, etc. and ensures all communication and exchanged information are in line with Company’s standards. </span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Supports the Contact Center teams by responding to inquiries raised from different channels such as: calls, website, email, social media, online chat and messaging applications.</span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Assesses customers’/travel agents’ needs and channels them in the right direction ensuring timely and satisfactory closures of their cases. Follows up with customers/travel agents and internal departments as necessary.</span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Provides accurate information about products and services including policies, tickets, reservation, ancillaries, onboard products and services.</span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Assists in handling special class bookings related to FAM trips, barter tickets, incentives, complimentary tickets as per the agreed policies and procedures and coordinates with all stakeholders to take the necessary approvals and validations.</span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Supports travel agents on system related matters including activation/deactivation of accounts, creation of users, password resets, etc. Coordinates with the relevant stakeholders and escalates any issues as and when necessary.</span></span></span></span></span></li></ol><br>.
<br><ol><li><span><span><span><span><span>Assists in handling delayed, cancelled and disrupted flights cases, in a timely and professional manner in terms of connection inquiries, availability of alternate flights, and hotel accommodation for long transits. Coordinates with Operations/Dispatch on necessary changes and approvals. </span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Assists in sending flight disruption alerts and notifications to customers and all stakeholders using SMS and email alerts; rectifies misconnections in case of cancellations, delays and early departures by coordinating with Operations/Transfer Desk.</span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Develops/maintains effective and good relationships with other departments and stakeholders to ensure their support when needed. </span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Keeps abreast with market trends in sales and customer services; conducts customer surveys as needed and recommends implementations to improve performance and enhance customers’ experience.</span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Performs any additional responsibilities as advised by the Supervisor/Line Manager.</span></span></span></span></span></li></ol><br><b>Qualifications (Academic, training, languages)</b> <br><ul><li><span><span><span><span>High School/Diploma or equivalent; Bachelor degree in a related stream is preferred.</span></span></span></span></li><li><span><span><span><span>Capable of using technology systems and tools; proficient in Microsoft Office.</span></span></span></span></li><li><span><span><span><span>Fluent in English, Frensh & Arabic Languages .</span></span></span></span></li></ul><br><b>Work Experience</b> <br><ul><li><span><span><span><span><span>2+ years of related working experience in a similar role in customer service or support in any service industry, preferably in aviation.</span></span></span></span></span></li><li><span><span><span><span><span>Possesses effective communication skills.</span></span></span></span></span></li><li><span><span><span><span><span>Cost-oriented, possesses effective persuasive and problem-solving skills.</span></span></span></span></span></li><li><span><span><span><span><span>Employs technical expertise and interpersonal relations to execute new initiatives and achieve objectives.</span></span></span></span></span></li><li><span><span><span><span><span>Capable of understanding customers’ needs and directing them in the right channel.</span></span></span></span></span></li><li><span><span><span><span><span>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</span></span></span></span></span></li><li><span><span><span><span><span>Ability to work for long hours and under pressure.</span></span></span></span></span></li><li><span><span><span><span><span>Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</span></span></span></span></span></li></ul><br><br> </div>
<p>The Shift Production Supervisor is responsible for ensuring safe, efficient and high-quality production execution during his/her shift. The role includes team coordination, production monitoring, troubleshooting support, and continuous improvement actions in order to meet production targets and KPIs. This position is suitable for a junior engineer with strong leadership potential and willingness to develop in a fast-paced manufacturing environment.</p><p>ROLE :</p><p>1. Shift Operations Management</p><ul><li>Ensure production execution according to planning, priorities, and operational procedures.</li><li>Monitor daily output and ensure achievement of production targets (OEE, yield, scrap, cycle time).</li><li>Coordinate shift activities and ensure proper handover between shifts.</li></ul><p>2. Team Supervision</p><ul><li>Lead and support operators/technicians during the shift.</li><li>Ensure correct manpower allocation based on workload and critical operations.</li><li>Coach and motivate the team to improve performance and discipline.</li><li>Ensure compliance with attendance, shift rules, and shopfloor organization.</li></ul><p>3. Quality & Process Control</p><ul><li>Ensure compliance with quality standards, work instructions and process parameters.</li><li>React quickly to deviations and coordinate containment actions when needed.</li><li>Support investigations of non-conformities and implement corrective actions.</li></ul><p>4. Safety & Compliance</p><ul><li>Ensure strict compliance with safety rules and internal policies.</li><li>Promote safety culture (5S, PPE usage, safe behavior).</li><li>Stop production if required in case of safety risk.</li></ul><p>5. Troubleshooting & Escalation</p><ul><li>Provide first-level troubleshooting for process/equipment issues.</li><li>Coordinate with Maintenance, Process Engineering and Quality teams for resolution.</li><li>Escalate major issues according to escalation procedures.</li></ul><p>6. Continuous Improvement</p><ul><li>Participate in Lean manufacturing initiatives (5S, Kaizen, SMED, standard work).</li><li>Identify improvement opportunities and implement action plans.</li><li>Contribute to reduction of downtime, scrap and rework.</li></ul><p>7. Reporting & Documentation</p><ul><li>Prepare shift reports (production output, issues, actions, downtime reasons).</li><li>Ensure proper documentation and traceability (logs, checklists, deviations).</li><li>Ensure correct KPI tracking and data accuracy.</li></ul><p>8. Key Performance Indicators (KPIs)</p><ul><li>Production output vs plan</li><li>OEE / Efficiency</li><li>Downtime reduction</li><li>Scrap and yield performance</li><li>Quality incidents / deviations</li><li>Safety incidents / near misses</li><li>5S audit score</li><li>Team discipline & shift stability</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Engineer degree in Industrial Engineering, Mechanical, Electrical, Automation .. from big school.</p><p>internship experience in manufacturing is a plus.</p><p>Willingness to work in shifts (including nights/weekends depending on schedule).</p><p>Leadership potential and ability to manage shopfloor teams.</p><p>Strong communication skills and ability to coordinate multiple stakeholders.</p><p>Problem-solving mindset (structured thinking, root cause analysis).</p><p>Ability to work under pressure and handle priorities in real-time.</p><p>Basic understanding of manufacturing processes and industrial KPIs.</p><p>Knowledge of Lean Manufacturing principles is a plus.</p><p>Good computer skills (Excel, reporting tools, ERP/MES knowledge is a plus).</p><p>French: fluent ; English: intermediate to fluent (preferred)</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong>PURPOSE & IMPACT ON ORGANIZATION:</strong></p><br>
<p>You contribute to the store sales and adidas profit targets by: </p><br>
<p>Passionately inspiring and serving and selling to our consumersDiligently executing store operationsContributing to a culture of consumer centricity within the store</p><br>
<p><strong>KEY RESPONSIBILITIES:</strong></p><br>
<p>Actively connect and engage with consumers entering the storeBe aware of store KPI's (key performance indicators) and contribute to store salesResponsible for improving the consumer experience by executing the CONNECT-ENGAGE-INSPIRE service standardsBe a Brand advocate, consistently exhibiting the 3 Cs (Confidence, Collaboration and Creativity)Use seasonal product and Brand knowledge effectively during consumer interactionsCommunicate product features and benefits, and unique selling points clearly to address consumer needsConnect our Consumers to relevant digital & omnichannel tools to provide a seamless shopping experienceBe aware of all omnichannel related sales toolsGuide our Consumers through the digital touchpoints in the storeProcess merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floorComplete sales transactions quickly and accurately while adhering to cash protection proceduresUses selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyaltyMinimize loss in the stockroom and the sales floorPerform all store operations in a safe, effective, and efficient mannerComply with all operational policies and proceduresMaintain an appealing, easy to shop environment, for Consumers by executing visual merchandising and house-keeping standardsKnow the store KPIs and how you personally contribute to themPlays a role in maximizing sales and minimizing lossKeeps an up-to-date awareness of our competitorsOffers suggestions and ideas on how to improve operations and processesCollaborate productively and respectfully with team membersCommunicates a desire for ongoing learning, and welcomes all available opportunities to increase own and store performanceSeek coaching and learning opportunities to continually improve performanceComplete all applicable training programs and effectively apply the learning on the jobSeek coaching and learning opportunities to continually improve performanceAlways work with a team-first mindset, fully respecting all colleagues and actively contributing to making adidas an inclusive and welcoming environment for all</p><br>
<p><strong>AUTHORITIES:</strong></p><br>
<p>Not Applicable</p><br>
<p><strong>KEY RELATIONSHIPS:</strong></p><br>
<p>ConsumersPeers and Supervisor</p><br>
<p><strong>KNOWLEDGE, CAPABILITIES AND EXPERIENCE:</strong></p><br>
<p>Retail Professional Competencies</p><br>
<p><strong>MINIMUM QUALIFICATIONS:</strong></p><br>
<p>Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environmentBasic numeracy, literacy, and verbal communication skills</p><br>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>S/He will provide basic technical support and guidance to staff and partners in the country office, draft technical portions workplans and other technical materials based on the design and direction set by technical leadership and implement monitoring and evaluation initiatives. S/He will support training and capacity strengthening for monitoring and evaluation and support the smooth functioning of STRIDES monitoring and evaluation systems. He/she will create scientific or technical materials relevant to STRIDES and evaluates programmatic effectiveness and provide technical assessment and others reports. S/He will provide administrative support on core project operations (e.g., updating manuals, assisting with proposals, and budget tracking).</p>
<p><strong>Technical Requirements:</strong></p>
<ul>
<li>Assists in providing technical support in the development and dissemination of tools, materials, reports, papers, and intervention for projects.</li>
<li>Provides quality control and quality assurance support.</li>
<li>Conducts searches of published literature, mobile software sites, blogs, on evolving issues.</li>
<li>Contribute to development and sharing of lessons, knowledge, innovations, and best practices.</li>
<li>Provides support to work planning and workplan preparation and finalization.</li>
<li>Performs other duties as assigned by the supervisor.</li>
</ul>
<p><strong>Project Design Implementation:</strong></p>
<ul>
<li>Works closely with assigned team to ensure activities are implemented according to standard operating procedures (SOPs).</li>
<li>Monitors and maintains protocols, instruments, data sets, manuals, training materials and reports.</li>
</ul>
<p><strong>Client/Funder Support:</strong></p>
<ul>
<li>Participates in client / funder meetings.</li>
<li>Prepares Requests for Proposals for technical, administrative, and other service needs.</li>
</ul>
<p><strong>Operations Management (Finance, HR, etc.):</strong></p>
<ul>
<li>Responds to requests and inquiries from internal and external staff.</li>
<li>Provides administrative and logistic support to technical team, training, events, meetings, and other activities.</li>
</ul>
<p><strong>Project Reporting:</strong></p>
<ul>
<li>Supports preparation of quarterly and annual reports, and other documents.</li>
<li>Writes and edits technical reports and documents.</li>
<li>Gathers information, data and statistics needed to provide evidence to reports, presentations, papers, and other documentation produced.</li>
<li>Assists with technical troubleshooting, guide data analysis and application of data.</li>
<li>Participates in data review and support data use for decision making.</li>
<li>Ensures the documentation and reporting of appropriate services rendered to clients is done in the relevant service registers.</li>
<li>Assists with compiling technical content (e.g., reports, presentations, manuscripts).</li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Job Summary:</strong></p>
<p>The Monitoring, Evaluation, and Learning (MEL) Officer will support the implementation of the STRengthening Infectious Disease DEtection Systems (STRIDES) project in Morocco by maintaining and implementing the monitoring and evaluation processes and practices of the project. S/He will train program staff to ensure that performance indicators and data related to outcomes, achievements, and impact are properly prepared and collected in targeted geographic areas and sectors.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong><span>Purpose & Overall Relevance for the Organization:</span></strong></p><br>
<p><span>Contributes to meeting or exceeding store sales and KPI targets by:</span></p><br>
<ul>
<li><span>Building an emotional connection with customers and living the Brand Values.</span></li>
<li><span>Serving and selling to customers and conscientiously executing store operations.</span></li>
</ul> <p><strong><span>Key Responsibilities:</span></strong></p><br>
<ul>
<li><span>Is aware of store and individual targets and actively works to meet or exceed these by using all the resources available within the store.</span></li>
<li><span>Meets or exceeds customer expectations and boosts sales and Brand experience by using appropriate elements of the adidas customer service model.</span></li>
<li><span>Creates an emotional connection with every customer by being a passionate and enthusiastic adidas Brand ambassador.</span></li>
<li><span>Proactively seeks and incorporates basic core and seasonal product knowledge into his/her service approach within his/her assigned store zone(s).</span></li>
<li><span>Maintains an appealing, easy-to-shop environment for customers by consistently executing visual merchandising and housekeeping standards.</span></li>
<li><span>Complies with store policies and procedures to maintain a safe shopping and working environment.</span></li>
<li><span>Ensures the product offer in the store is made available to customers by assisting with deliveries and replenishing the sales floor.</span></li>
<li><span>Completes sales transactions quickly and accurately while adhering to cash protection procedures.</span></li>
<li><span>Minimizes loss by actively maintaining sales floor awareness while serving customers.</span></li>
<li><span>Collaborates productively and respectfully with team members to meet or exceed store goals.</span></li>
<li><span>Completes all compulsory training programs and effectively transfers learning into skills on the job.</span></li>
<li><span>Communicates a desire for ongoing learning and welcomes all available opportunities to increase performance.</span></li>
</ul> <p><strong><span>Key Relationships:</span></strong></p><br>
<ul>
<li><span>Customers</span></li>
<li><span>Peers & Supervisor</span></li>
</ul> <p><strong><span>Requisite Education and Experience / Minimum Qualifications:</span></strong></p><br>
<ul>
<li><span>A minimum of 1-2 years of Store Management experience. </span></li>
<li><span>Preferably between 1-2 years working in a sports/fashion customer & commercial-focused retail environment.</span></li>
<li><span>Basic numeracy, literacy, and verbal communication skills.</span></li>
<li><span>Fluency in English and French, while Arabic would be advantageous.</span></li>
</ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a full-time Shift Maintenance Leader to lead maintenance shift operations at our new HVAC plant in Tangiers, Morocco. You will ensure equipment reliability, efficient machine utilization and achievement of performance targets (MTBF, MTTR, downtime). You will organize and monitor preventive and corrective maintenance programs, support root cause analysis and drive actions to improve uptime and accomplish total customer satisfaction. Essential responsibilities (including but not limited to): Lead and coordinate daily shift maintenance operations, ensuring reliability, safety compliance and zero operational disruption . Plan, prioritize and perform preventive, predictive, and corrective maintenance tasks to minimize downtime and sustain equipment efficiency. Lead the team in diagnosing, analyzing root causes and resolving complex technical issues (mechanical, electrical, electronic, robotic, and PLC system issues.) Monitor and drive maintenance KPIs, fostering continuous improvement and reliability-centered maintenance practices. Implement and uphold lean maintenance standards and 5S practices to maintain a safe, organized, and efficient work environment. Coordinate maintenance-related risk assessments and ensure actions are taken to prevent recurrence or failure. Collaborate cross-functionally with production, quality, and engineering teams to improve machine reliability and maintenance methods. Ensure all maintenance work complies with EHS, quality, and company standards, maintaining accurate documentation in both paper and electronic records. Manage and oversee contractors to ensure adherence to legal, safety, and company maintenance standards. Train, mentor, and evaluate maintenance team members to develop skills, motivation, and professional growth. Other responsibilities: Track and optimize energy consumption through sustainable maintenance and operational practices. Participate in and support continuous improvement initiatives across operations and maintenance. Provide technical expertise to maintenance team and manage maintenance projects. Promote and model high professional and behavioral standards, ensuring consistent application across the team.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Required experience and education:</p><p>At least 5 years' proven experience in Maintenance department as Shift Maintenance supervisor or Maintenance Team Leader within the automotive industry.</p><p>At least BAC+2, Technical / Industrial Engineering, or Technician degree, or Master, or equivalent.</p><p>Your Must Haves:</p><p>Proven expertise in plant maintenance operations with a strong record of equipment reliability, uptime improvement and process optimization.</p><p>Advanced problem-solving and root cause analysis skills , with a practical, hands-on approach to resolving breakdowns and performance issues.</p><p>Strong command of maintenance management systems and methodologies , particularly within the automotive or high-volume manufacturing environment.</p><p>Solid technical proficiency across mechanical, electrical, and automation systems, including robotics and PLC-based equipment.</p><p>Demonstrated leadership and team development capability in managing and mentoring multi-skilled maintenance technicians.</p><p>Excellent command of spoken and written English/French , enabling clear expression of complex ideas, concepts, thoughts and information.</p><p>High degree of organizational agility and adaptability , capable of managing multiple priorities in a dynamic production environment.</p><p>Good physical capacity (lifting, climbing, and crouching) to perform manual work on the floor when required.</p><p>Strong commitment to integrity, confidentiality and ethical conduct in all maintenance and operational activities.</p><p>Your Nice-to-Haves:</p><p>Working knowledge of Computerized Maintenance Management Systems (CMMS) and Total Productive Maintenance (TPM) principles.</p><p>Familiarity with IATF 16949 certification and automotive quality system requirements.</p><p>Experience in Greenfield or equipment installation projects, including commissioning of new lines or facilities.</p><p>Understanding and practical application of Lean manufacturing tools (e.g., 5S, Kaizen, waste elimination).</p><p>Exposure to Enterprise Resource Planning (ERP) systems, preferably SAP Plant Maintenance or similar modules.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Lear For You</b> <br>
</span><p>We work hard for the people who work for us. We champion our teams and foster collaboration, inclusion, respect and excellence. Because <strong>we want to be more for you.</strong></p><br>
<p>A path to a better career. A better future.</p><br>
<p>Our teams have invented groundbreaking technologies, manufactured millions of products and earned a long list of awards. Year after year, we’re named one of the World’s Most Admired Companies.</p><br>
<p>They’re the secret to our success—empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we win together.</p><br>
<p>Are you ready for a better career? A better future?</p><br><br><br><b>Job Description</b> <br><p><span><strong>Work location : TFZ TRIM Plant</strong></span></p><br> <p>Reporting directly to the Process Engineering Supervisor, our future Process engineer will have as main missions to be successful for this role.</p><br>
<p>A successful process engineer combines technical rigor with strong communication, ownership, and influence to prevent failures before they reach the customer.</p><br><br><br><b>Responsibilities</b> <br><ul>
<li>Plan and manage product industrialization, ensuring process quality, efficiency, and capacity.</li>
<li>Lead the setup of new production lines and the introduction of new technologies.</li>
<li>Analyze current processes to reduce cycle time, scrap, and cost</li>
<li>Define process flow diagrams, and work instructions</li>
<li>Perform capacity analysis and line balancing</li>
<li>Implement continuous improvement initiatives (Lean, Six Sigma, Kaizen)</li>
<li>Support process validation and qualification activities</li>
<li>Ensure processes meet quality, safety, and regulatory requirements</li>
<li>Participate in audits (internal, customer, ISO, IATF, etc.)</li>
<li>Implement corrective and preventive actions.</li>
<li>Collaborate with Quality teams to resolve nonconformities.</li>
<li>Support new product or process introduction to production</li>
<li>Define equipment, tooling, and process parameters</li>
<li>Run pilot builds and process trials</li>
<li>Transfer processes from development to mass production</li>
<li>Ensure smooth ramp-up and stable production start</li>
<li>Define PFMIA scope (process steps, line, product variants)</li>
<li>Prepare process flow diagram as PFMIA input</li>
<li>Identify cross‑functional team members (Quality, Production, Maintenance)</li>
<li>Schedule and facilitate PFMIA workshops</li>
<li>Ensure PFMIA aligns with control plans and SOPs</li>
</ul><br><br><b>Experience Requirements</b> <br><ul>
<li>Technical Engineering degree.</li>
<li>Good Knowledge of project milestones.</li>
<li>Ownership & Accountability</li>
<li>Cross‑Functional Collaboration</li>
<li>Clear Communication</li>
<li>Analytical & Critical Thinking</li>
<li>Professional Integrity</li>
<li>Good english communcation skills</li>
</ul><br><br><b>Equal Opportunity Employer</b> <br>
<p><span><em>Lear Corporation is committed to fair, merit‑based employment practices and equal opportunity.</em></span></p><br>
<p><span><em>We provide reasonable accommodations in accordance with applicable law. For assistance during the application process, contact your recruiter directly.</em></span></p><br>
<p><em><span>Applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the country where the position is located. Unsolicited resumes from search firms, employment agencies, or similar, will not be paid a fee and will become the property of Lear Corporation.</span></em></p><br><br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Job Purpose</b> <br><p><span><span><span><span><span><span><span>To support the <span>Contact Center section across the entire network by handling customers’ inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers’ experience</span> ensuring productivity is in line with set measures and company’s adopted policies and procedures.</span></span></span></span></span></span></span></p><br><br><b>Key Result Responsibilities</b> <br><ul><li><span><span><span><span>Handles customers’ enquiries, requests and complaints in a positive effective manner whilst ensuring company’s branding and corporate image are reflected in a positive manner and as per approved quality standards. </span></span></span></span></li><li><span><span><span><span>Responds to customers’ incoming calls pertaining to all kinds of enquiries, requests, and complaints timely and accurately to reflect a positive image of the company. </span></span></span></span></li><li><span><span><span><span>Provides accurate information about the company’s products and services; processes travel bookings, modifications and cancellations on reservations. </span></span></span></span></li><li><span><span><span><span>Handles customers’ complaints of different nature, identifies and prioritizes problems according to complexity, and provides immediate solutions accordingly.</span></span></span></span></li><li><span><span><span><span>As needed, escalates complaints to concerned parties in Contact Center or any other division and follows up on action taken.</span></span></span></span></li><li><span><span><span><span>Promotes the company’s products and services through cross-selling such as ancillaries, holidays packages, loyalty programs, etc. ensuring monthly targets are met thus increasing the revenue and sales.</span></span></span></span></li><li><span><span><span><span>Converts lead calls to Contact Center sales agents and field sales agents as needed and follows up with customers to ensure enquiries been responded to effectively</span></span></span></span></li><li><span><span>Demonstrates thorough understanding of the Contact Center core activities & functionalities, supports the team in day-to-day operations ensuring maximum productivity, flexibility, and cooperation are achieved.</span></span></li><li><span><span>Ensures all key performance indicators for customer satisfaction are achieved, including agreed service levels, quality standards and productivity. </span></span></li><li><span><span>Demonstrates willingness and cooperation in learning new initiatives and methodologies that add value to the overall performance.</span></span></li><li><span><span>Performs any additional responsibilities as advised by the Line Manager/Supervisor.</span></span></li></ul><br>.
<br><b>Qualifications (Academic, training, languages)</b> <br><ul><li><span><span><span><span>High School/Diploma or equivalent.</span></span></span></span></li><li><span><span><span><span>Capable of using technology systems and tools such as Microsoft Office.</span></span></span></span></li><li><span><span><span><span>Good in French ,English & Arabic Languages; (Non-Arabic speakers to be considered based on Line Manager’s approval only).</span></span></span></span></li><li><span><span><span><span>No hearing or articulatory problems.</span></span></span></span></li></ul><br><b>Work Experience</b> <br><ul><li><span><span><span><span><span>No previous experience is required for this role; any experience would be treated as an advantage.</span></span></span></span></span></li><li><span><span><span>Capability of understanding market trends and channeling them leading to effective customer care solutions</span></span></span></li><li><span><span><span><span><span>Possesses effective communication skills that enable him/her utilize in building sales and marketing techniques.</span></span></span></span></span></li><li><span><span><span><span><span>Capable of understanding customers’ problems and direct them in the right channel.</span></span></span></span></span></li><li><span><span><span><span><span>Ability to work for long hours and under pressure.</span></span></span></span></span></li><li><span><span><span><span><span>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</span></span></span></span></span></li><li><span><span><span><span><span>Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</span></span></span></span></span></li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Lear For You</b> <br>
</span><p>We work hard for the people who work for us. We champion our teams and foster collaboration, inclusion, respect and excellence. Because <strong>we want to be more for you.</strong></p><br>
<p>A path to a better career. A better future.</p><br>
<p>Our teams have invented groundbreaking technologies, manufactured millions of products and earned a long list of awards. Year after year, we’re named one of the World’s Most Admired Companies.</p><br>
<p>They’re the secret to our success—empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we win together.</p><br>
<p>Are you ready for a better career? A better future?</p><br><br><br><b>Job Description</b> <br><p>Reporting to the Tooling Supervisor, the Tooling Specialist is responsible for ensuring the preventive and corrective maintenance of plastic injection molds. The role also involves carrying out various activities related to mold repair, troubleshooting, modification, and maintenance processes to ensure optimal tooling performance and production continuity.</p><br><br><br><b>Responsibilities</b> <br><ul>
<li>Execute and monitor the preventive maintenance schedule for plastic injection molds.</li>
<li>Perform corrective maintenance on plastic injection molds to ensure their reliability and proper operation.</li>
<li>Monitor the condition, compliance, and availability of production resources and supplies (tooling, machines, spare parts, etc.).</li>
<li>Communicate effectively with the Production Department and manage priorities related to mold status to minimize production downtime.</li>
<li>Identify equipment and component malfunctions and implement appropriate corrective actions.</li>
<li>Propose and implement continuous improvement initiatives related to productivity, quality, safety, and cost efficiency.</li>
<li>Verify, complete, and maintain daily reports and maintenance tracking documentation.</li>
<li>Provide technical support to the Engineering, Production, Quality, and Maintenance departments.</li>
<li>Inspect produced parts and develop rework solutions when necessary.</li>
<li>Participate in tooling analysis and continuous improvement meetings.</li>
<li>Manufacture and machine precision mechanical components.</li>
<li>Ensure compliance with quality standards and customer requirements.</li>
<li>Ensure adherence to health and safety policies, rules, and procedures.</li>
<li>Ensure compliance with environmental procedures and regulations.</li>
</ul><br><br><b>Skills</b> <br>AutoCAD<br>SolidWorks (CAD)<br>Injection Molding<br>Tooling<br><br><br><b>Education Requirements</b> <br><p>Technician Diploma (Bac+2), preferably as a Specialized Technician in Tooling, Mold Making, or Mechanical Manufacturing Methods.</p><br><br><br><b>Experience Requirements</b> <br><p>Experience in mechanical manufacturing or injection molding, preferably in the automotive industry, is an asset.</p><br><br><br><b>Certifications / Licenses</b> <br><p>NA</p><br><br><br><b>Languages</b> <br><ul>
<li>French</li>
<li>English</li>
</ul><br><br><b>Equal Opportunity Employer</b> <br>
<p><span><em>Lear Corporation is committed to fair, merit‑based employment practices and equal opportunity.</em></span></p><br>
<p><span><em>We provide reasonable accommodations in accordance with applicable law. For assistance during the application process, contact your recruiter directly.</em></span></p><br>
<p><em><span>Applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the country where the position is located. Unsolicited resumes from search firms, employment agencies, or similar, will not be paid a fee and will become the property of Lear Corporation.</span></em></p><br><br><br><br>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: CPR Certification First Aid Certification Recreation Equipment Any certification or training required by local and state agencies.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Contract type: Local + Permanent Your role: The IT Technician is responsible for installing and connecting the company's IT and telephone equipment. In addition to installation (cabling, connecting devices to each other and to external networks, configuring network equipment), the network and telecom technician maintains the system, ensures its proper functioning, advises users, performs regular tests, anticipates potential incidents, and intervenes in case of breakdowns. Training users on basic IT tools such as GLPI is also required. As an IT Technician, your responsibilities will include*: Managing work tools: Office 365, GLPI, user account management, and antivirus software; Replacing and managing consumables; Network maintenance and troubleshooting as needed; Maintaining and deploying workstations; Monitoring external service providers as needed for preventative/corrective maintenance; Managing the IT infrastructure (PCs, printers, video surveillance) and software; Providing technical support for workstations at various sites and/or remotely; Performing all tasks within the scope of your duties or as requested by your supervisor. *This list is not exhaustive. Required Skills and Knowledge: A Bachelor's degree (or equivalent) in Administration/IT is required. 1-3 years of experience in a similar role is required; experience in the industrial sector is preferred. Proficiency in various IT tools and software is essential. Having knowledge of networking (TCP/IP, OSI) and good knowledge of Microsoft technologies (Windows server, workstation, Active Directory) is essential. Your interpersonal skills, curiosity, ability to be proactive and innovative will allow you to successfully carry out your duties and thrive in this role.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Candidates should hold a Bachelor's degree (or equivalent) specializing in Administration/IT. They should have 1 to 3 years of experience in a similar role; industry experience is preferred. Proficiency in various IT tools and software is essential. Knowledge of networking (TCP/IP, OSI) and a good understanding of Microsoft technologies (Windows Server, workstations, Active Directory) are required. Your interpersonal skills, curiosity, proactive approach, and innovative mindset will enable you to successfully fulfill your responsibilities and thrive in this position.</font></font></p><p></p></section>