Technical Analysts Jobs in Morocco

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill &amp; seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p><span><span><span><b>About Four Seasons:</b></span></span></span></p><br><br><p><span><span><span>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. <br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</span></span></span></p><br><br><br><p><span><span><span><b>About the location:</b></span></span></span></p><br><br><p><span><span><span>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill &amp; seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.</span></span></span></p><br><br><br><p><span><span>To contribute to the provision of a progressive Human Resources service that satisfies employee perceptions of a leading employer, and the operational requirements of the business.</span></span></p><br><br><br><p><span><span>Main Duties and Responsibilities:</span></span></p><br><br><p><span><span>· The ability to maintain the HR System including input, output and report processing. Also to cross-train the mi</span></span><span><span>ddle management about HR processes.</span></span></p><br><br><p><span><span>· The ability to maintain details in all aspects of work including, but not limited to, data input and maintenance of records in various areas.</span></span></p><br><br><p><span><span>· The ability to generate all required local reports and required by home office.</span></span></p><br><br><p><span><span>· The ability to process with payroll cycle and maintain confidential information and to properly document information for payroll and audit purposes, i.e. new hire, personal information, wage changes, termination, promotion, etc.</span></span></p><br><br><p><span><span>· The ability to maintain friendly, cordial relations with all employees.</span></span></p><br><br><p><span><span>· The ability to attend and participate in employee functions as expected, representing Human Resources and the Hotel accordingly both on and off hotel property.</span></span></p><br><br><p><span><span>· The ability to keep accurate records for national insurance enrollment.</span></span></p><br><br><p><span><span>· The ability to provide assistance relating to employee relations such as direct line committee organization, employee communication, events and meetings</span></span></p><br><br><p><span><span>· The ability to possess a high level of professionalism and integrity while maintaining the confidentiality of the office.</span></span></p><br><br><p><span><span>· The ability to respond properly in any hotel emergency or safety situation.</span></span></p><br><br><p><span><span>· The ability to perform other tasks or projects as assigned by hotel management and staff.</span></span></p><br><br><p><span><span>· The ability to administer and train employees on behalf of Human Resources local labor process and Four Seasons P&amp;C policies.</span></span></p><br><br><p><span><span>· The ability to conduct quarterly Visa audits, trace expiration and make corrections.</span></span></p><br><br><p><span><span>· The ability to produce the accident report for home office.</span></span></p><br><br><p><span><span>· To assist in the administrations of the Employee and Management opinion survey</span></span></p><br><br><p><span><span>· To assist the management team with disciplinary issues and process.</span></span></p><br><br><p><span><span>· The ability to actively support the Safety and Direct line Committee.</span></span></p><br><br><p><span><span>· The ability to administer the employee performance and salary review program.</span></span></p><br><br><p><span><span>· The ability to assist in the annual performance review cycle.</span></span></p><br><br><p><span><span>· The ability to assist management and line employees with any concerns or questions.</span></span></p><br><br><p><span><span>· The ability to administer the Pension Plan and to be the Arbiter for the hotel’s group life scheme.</span></span></p><br><br><p><span><span>· The ability to prepare the monthly/quarterly/annual HR dashboard including all critical KPI</span></span></p><br><br><p><span><span>· The ability to participate in the rotation of all bulletin board materials.</span></span></p><br><br><p><span><span>· The ability to supervise and coordinate with the cafeteria tam to ensure the best quality of food, cleanliness and service.</span></span></p><br><br><p><span><span>· The ability to ensure that the employee locker room is clean and orderly.</span></span></p><br><br><p><span><span>· The ability to manage of health topics in coordination with the nurse and the house doctor</span></span></p><br><br><br><p><span><span><span><b>What we offer:&nbsp;</b></span></span></span></p><br><br><p><br><span><span><span>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Employee Discount for stays at any Four Seasons worldwide<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals</span></span></span></p><br><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description de l'entreprise<br><br><p>Chez Accor, nous sommes connectés par notre volonté commune de faire vivre des expériences uniques à nos clients. Nous sommes bien plus qu'un leader mondial : nous sommes des <strong>Heartists® </strong>(l’art de recevoir avec le cœur). Nos collaborateurs sont au cœur de tout ce que nous faisons. Nous nous engageons à offrir un environnement de travail inclusif, où chacun peut être soi-même, grandir et s'épanouir.</p><br><p><strong>À propos de Accor :</strong> Accor est un groupe mondial de premier plan dans le secteur de l’hospitalité, fort de plus de 5 500 hôtels, de 10 000 points de restauration et de plus de 40 marques de l'économie au luxe, répartis dans 110 pays. Nous offrons des opportunités de carrière uniques et infinies à travers le monde. <em>Pour en savoir plus, visitez careers.accor.com . </em></p><br><br>Description du poste<br><br><p>Rattaché(e) à la Direction Générale, vous assurez la maintenance, la sécurité et la conformité de l’ensemble des installations de l'hôtel.</p><br><ul><li><strong>Management : </strong>Encadrer et animer l’équipe technique et de maintenance.</li><li><strong>Maintenance : </strong>Piloter la maintenance préventive et curative des bâtiments, équipements et installations (CVC, électricité, plomberie, piscine).</li><li><strong>Budget : </strong>Gérer les budgets de fonctionnement (OPEX) et d'investissements (CAPEX).</li><li><strong>Réglementation : </strong>Garantir le respect des normes de sécurité, d'hygiène et des réglementations ERP.</li><li><strong>Sous-traitance : </strong>Suivre les contrats et coordonner les interventions des prestataires externes.</li><li><strong>Environnement : </strong>Optimiser les consommations d’énergie et d’eau (RSE).</li></ul><br>Qualifications<br><br><ul><li>Formation supérieure en ingénierie, maintenance ou électromécanique.</li><li>Expérience de <strong>5 ans minimum </strong>sur un poste similaire, idéalement dans l’hôtellerie (4* / 5*) ou la gestion de grands complexes.</li><li>Solides compétences techniques pluridisciplinaires.</li><li>Leadership, rigueur, réactivité et sens de l’organisation.</li><li>Maîtrise du français (l'anglais est un atout).</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span><span>RIBATIS</span></span><span><span><span>&nbsp;, Opérateur de la transformation digitale dans le domaine du&nbsp;</span></span></span><span><span>#eGOV</span></span><span><span><span>,&nbsp;cherche à&nbsp;</span></span></span><span><span>#Recruter</span></span><span><span><span>&nbsp;un </span></span></span><span><span>#TEAM</span><span>#LEADER</span><span>#CONDUITE</span><span>#CHANGEMENTS</span><span>#IT</span></span><span><span><span>&nbsp;:<br></span></span></span></p><br><p><b><span><span><span>- Missions</span></span></span></b><span><span><span> :</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Élaborer <b>les processus, outils et plans d’actions de déploiement</b> (Collecte de données, Paramétrage, …) <b>et d’accompagnement continu </b>des utilisateurs dans le cadre du déploiement des releases produits&nbsp;;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Organiser <b>les actions de déploiement et formation</b> des utilisateurs dans le cadre des projets spécifiques client&nbsp;;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Assure <b>l’organisation des réunions de suivi post déploiement</b> des releases produits et projets client durant la période de garantie&nbsp;;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Planifier et superviser <b>le travail des consultants conduite de changements</b> et assurer <b>leurs coaching et accompagnement dans leurs mission </b>quand c’est nécessaire&nbsp;;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Gère <b>les escalades liées aux tickets (Niveau 2)</b> en coordination avec les TL technique (Niveau 3)&nbsp;;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Consolider <b>les remontées terrain</b> et établir à fréquence régulière <b>les propositions d’amélioration</b> à planifier au niveau de la roadmap produit&nbsp;;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Participer <b>aux réunions de planification de sprints</b> concernant les produits en exploitation&nbsp;;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Assurer <b>l’interface avec les coordinateurs</b> nationaux.<br></span></span></span><br></p><br><p><span><span><span>---------------------<br></span></span></span><span><br> <span><span>Pour toute personne intéressée, prière de nous adresser vos candidatures sur&nbsp;</span></span></span><span><span>rh@ribatis.com</span></span><span><span><span>&nbsp;en précisant au niveau de l'objet de l'émail l'offre pour laquelle vous postulez.<br></span></span></span></p><br><p><span><span>#Hiring</span></span><span><span>#Team_Leader</span></span><span><span>#Teamleader</span></span><span><span>#</span></span><span><span>Conduite_Changement</span></span><span><span><span>s</span></span></span><span><span>#Conduitechangement</span></span><span><span><span>s</span></span></span><br></p><br><p><span><span><span>​</span></span></span><br></p><br><br><span>Profil</span><p><b><span><span><span>- Formation initiale</span></span></span></b><span><span><span> :<span><span><span><span>BAC+2/BAC+3 en IT ou en Management</span></span></span></span></span></span></span></p><br><p><b><span><span><span>- Expérience</span></span></span></b><span><span><span> : Au moins une année probante dans un poste équivalent</span></span></span><br></p><br><b><span><span><span>- Savoir-être</span></span></span></b><span><span><span> : Une personne</span></span></span><br><br><p><span><span><span>·</span></span></span><span><span><span>Sait écouter&nbsp;;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Pédagogue&nbsp;;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Autonome.</span></span></span><br></p><br><span><span><span>​</span></span></span><br><br><b><span><span><span>- Savoir-faire</span></span></span></b><span><span><span> : Une personne qui sait </span></span></span><br><br><p><span><span><span>·</span></span></span><span><span><span>Fédérer autour d’objectifs&nbsp;;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Donner du sens aux actions &amp; Susciter l’adhésion de son équipe&nbsp;;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Développer la cohésion de son équipe.</span></span></span><br></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill &amp; seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p><u><span>OBJECTIF PRIMAIRE:</span></u></p><br><br><p><span><span>La Réceptionniste Spa assurer un excellent&nbsp;</span><span> accueil aux clients, organise</span><span> le lien des réservations des soins entre les clients et les </span><span>spa thérapeute</span><span>.</span></span></p><br><br><br><p><u><span>FONCTIONS PRIMAIRES :</span></u></p><br><br><br><ul><li><p><span><span>Elle</span><span> sera </span><span>soucieuse</span><span> en permanence de la qualité de son travail, de la satisfaction du client.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>&nbsp;Assister les clients dans leurs besoins et attentes</span></span></p><br><br></li><li><p><span><span>Elle </span><span>doit avoir le sourire, être aimable</span></span></p><br><br></li><li><p><span><span>Tenue vestimentaire et maquillage irréprochable</span></span></p><br><br></li><li><p><span><span>Elle </span><span>aura un sens aigu de l’hygiène, de la </span><span>sécurité.</span></span></p><br><br></li><li><p><span><span>Veiller sur la bonne tenue et ambiance de l’accueil de l’institut :</span></span></p><br><br></li></ul><br><ul><li><p><span><span>La propreté</span></span></p><br><br></li><li><p><span><span>Les senteurs</span></span></p><br><br></li><li><p><span><span>La musique d’ambiance</span><span>…</span></span></p><br><br></li><li><p><span><span>Commercialiser les prestations dispensées </span><span>au Spa</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Maîtriser les différentes prestations</span></span></p><br><br></li><li><p><span><span>Veiller à la bonne mise en place des plannings cabines</span></span></p><br><br></li><li><p><span><span>Veiller au respect des règles d’hygiène</span></span></p><br><br></li><li><p><span><span>Rapporter à la responsable et/ou assistante toute anomalie, dysfonctionnement ou remarque sur le log book (registre de passation)</span></span></p><br><br></li><li><p><span><span>gérer le planning des réservations des différentes prestations&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>s’assurer et veiller que toute prestation fasse objet d’une facture (aucune dérogation n’est admise)</span></span></p><br><br></li><li><p><span><span>veiller que la clôture du soir soit </span><span>correct</span><span> et bien enregistrer sur </span><span>le système.</span></span></p><br><br></li><li><p><span><span>Assurer les prélèvements des produits en cas d’absence de l’assistant responsable.</span></span></p><br><br></li><li><p><span><span>veiller à la bonne gestion des produits des soins :</span></span></p><br><br></li><li><p><span><span>utiliser des bons de prélèvement et de transfert pour tout produit provenant de l’économat.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Respecter les horaires de prélèvement lundi et vendredi </span></span></p><br><br></li></ul><br><br><p><u><span>MISSIONS SECONDAIRES :</span></u></p><br><br><ul><li><p><span><span>Respecter les Standards Four </span><span>Seasons</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Respecter les normes d’hygiène et de sécurité</span></span></p><br><br></li><li><p><span><span>Participer aux réunions de service</span></span></p><br><br></li><li><p><span><span>Démontrer un haut niveau d’éthique, d’intégrité et de professionnalisme en toutes situations</span></span></p><br><br></li><li><p><span><span>Travailler en harmonie avec ses collègues et ses supérieurs hiérarchiques</span></span></p><br><br></li></ul><br><br><br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Overview</p><p>Are you someone who is passionate, motivated, and driven to make a difference? If so, MSA Safety is the perfect fit for your career. At MSA, SAFETY is who we are AND it is what we do. We are a purpose-driven company committed to deploying innovation and technology to deliver on our Mission to help protect people and assets all around the world. We continue to be relentless in our pursuit of solving our customers greatest problems so they can go home safe each and every day. Are you in? Read on for more details about this particular role.</p><p>Responsibilities</p><p>Main Purpose</p><p>To supervise quality control activities, coordinate quality teams, and implement the necessary actions to ensure continuous improvement of processes and compliance with quality standards.</p><p>Key Responsibilities</p><ul><li>Supervise quality control activities at all stages of production or service delivery.</li><li>Lead, coach, and train quality inspectors, technicians, and quality controllers.</li><li>Analyze non-conformities and implement corrective and preventive actions.</li><li>Ensure compliance with quality standards and regulations, particularly ISO 9001 requirements.</li><li>Conduct internal audits and participate in external audits.</li><li>Monitor and report quality performance indicators (KPIs).</li><li>Collaborate with Production, Maintenance, Logistics, and R&amp;D departments to resolve quality-related issues.</li><li>Prepare, update, and maintain quality procedures, work instructions, and reports.</li><li>Manage customer complaints related to product and process quality.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's or Master's degree (Bac+3 to Bac+5 equivalent) in Quality Management, QHSE, Industrial Engineering, or a related field.</li><li>Minimum of 2 years of professional experience in Quality Product, Quality Control, or a similar quality-related role, preferably in an industrial environment.</li><li>Good knowledge of quality tools and methodologies such as ISO 9001, FMEA, 8D, and 5 Whys.</li><li>Strong team management, analytical, and problem-solving skills.</li><li>Proficiency in Microsoft Office ,SAP, and quality management software.</li><li>Good command of English, both written and spoken, is desirable.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill &amp; seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><br><br><p><b><span>ESSENTIAL FUNCTION</span><span>S</span></b></p><br><br><br><ul><li><p><span><span>Assigning rooms for all arrivals, with considerations of the estimated time of arrivals, personal guest preferences and stay history. Special focus on Elite guests and other VIP guests&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Handling and managing “Queue” Rooms</span></span></p><br><br></li><li><p><span><span>Coordinating with Housekeeping to track readiness of rooms for check-in</span></span></p><br><br></li><li><p><span><span>Running daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy</span></span></p><br><br></li><li><p><span><span>Keeping track of changes on room status (e.g., early check-out, late check-out, room transfer, unexpected stay over) for Housekeeping</span></span></p><br><br></li><li><p><span><span>Working closely with Reservations department</span><span> to get the Arrival time&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Assigning </span><span>Group arrivals</span><span> and updating the group resume.</span></span></p><br><br></li><li><p><span><span>Clearing departures </span><span>and </span><span>b</span><span>ack to back</span><span> rooms </span></span><br><span><span>Reviewing and preparing for early check-ins, express and late check-out requests from guests and providing guidance to teams based on occupancy and arrival patterns</span></span></p><br><br></li><li><p><span><span>Liaise with Housekeeping to prepare showrooms for sales &amp; marketing needs</span></span></p><br><br></li><li><p><span><span>Communicate with Finance Department for any pending account, Open Folio, PM and follow up with any pending payment.</span></span></p><br><br></li><li><p><span><span>Raising the manual requisition and </span><span>Birchstress</span><span> PO/REQ</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Maintains inventory of the department stationary at the end of the month for proper stock keeping and usage. </span></span></p><br><br></li><li><p><span><span>Daily review the next three days arrivals detail report with FDM / FOAM to make proper arrangement for the rooms. </span></span></p><br><br></li><li><p><span><span>Checks in guest in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest.</span></span></p><br><br></li><li><p><span><span>Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction.</span></span></p><br><br></li><li><p><span><span>Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone. </span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Maintains a balanced bank assigned by the hotel. Makes change, cashes checks, and exchanges foreign currency. Reconciles all transactions at the close of each shift of both own and the Guest Relations Officer.</span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Works harmoniously and professionally with co-workers and supervisors. </span></span></p><br><br></li><li><p><span><span>Accepts reservations, changes and cancellations in the absence of Reservations Department Staff. Makes confirmation for guest with regards to their booking</span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Can answer guest calls and direct them appropriately in the absence of a Communications Operator. </span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Must be familiar with Four Seasons Hotels &amp; Resorts standard training manual and service culture. </span></span></p><br><br></li><li><p><span><span>Daily review the next three days arrivals detail report with F</span><span>DM</span><span> / FOAM to make proper arrangement for the rooms. </span></span></p><br><br></li></ul><br><br><p><b><span>NON-ESSENTIAL FUNCTIONS</span></b></p><br><br><ul><li><p><span><span>All information should be in confidential.</span></span></p><br><br></li><li><p><span><span>Set up good relationship with all the department of the hotel, and keep smooth working&nbsp;</span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Ensures high standards of personal presentation and grooming.</span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Exercises responsible </span><span>behavior</span><span> at all times and positively representing the hotel and Four Seasons.</span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Reads the hotel's Employee Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the Concierge, Bell Staff, Business Center, Executive Club and lobby coverage. </span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests. Ensures the driveway are well maintained and properly manned at all times. </span></span></p><br><br></li><li><p><span><span>Carries out any other reasonable duties and responsibilities as assigned.</span></span></p><br><br></li></ul><br><br><p><b><span>KNOWLEDGE AND SKILLS</span><span>.</span></b></p><br><br><p><b><span>Education</span></b></p><br><br><ul><li><p><span><span>College graduate or Certificate in Hotel Management.</span></span></p><br><br></li></ul><br><br><p><b><span>Experience&nbsp;</span></b></p><br><br><ul><li><p><span><span>Minimum one year working experience in similar 5-star hotel OR minimum </span><span>two year</span><span> working experience as Front Desk Guest Relations Officer </span></span></p><br><br></li></ul><br><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Date Posted:</b></p><br>2026-06-22<p><b>Country: </b></p><br>Morocco<p><b>Location: </b></p><br>Coline Business Center, n°442, La Coline II, Californie -Ain Chock- Casablanca,Casablanca,20190,Morocco<p>As a Legal Intern, you will support the legal team in Morocco, working closely with the Legal Manager on operational and organizational legal tasks.</p><br><br><p>A typical day will involve a variety of activities, with a primary focus on supporting the legal function of the business and contributing to the efficiency and organization of legal information.</p><br><br><p>Your main responsibility will be to assist in the <b>organization, review, and structuring of litigation databases</b>, ensuring accuracy, completeness, and proper tracking of information. In addition, you may support the legal team in other areas, including:</p><br><ul><li>Assisting with litigation follow-up and collection of relevant documentation;</li><li>Organizing and maintaining legal files and records;</li><li>Supporting the preparation of internal legal reports;</li><li>Providing ad hoc support in the review of contracts and legal documents;</li><li>Assisting in process improvement and digitalization initiatives within the legal function.</li></ul><p>You will work closely with the Morocco Legal Manager and be part of the Otis Legal team in EMEA, within the Iberia &amp; Africa (IBA) area. </p><br><p>This internship provides a valuable opportunity to gain hands-on experience in an international environment and exposure to different areas of business law within a multinational company.</p><br><br><p><b>Duration:</b> Initial period of 3 months, with the possibility of extension up to 6 months.</p><br>Profile:<ul><li>Law student or recent law graduate;</li><li>Interest in commercial law and/or litigation;</li><li>Strong organizational skills and attention to detail;</li><li>Good analytical and data management skills;</li><li>Fluent in French and Arabic; knowledge English is a plus;</li><li>Proactive, pragmatic, and eager to learn;</li><li>Strong communication skills and team spirit.</li></ul><br><p>If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.&nbsp;</p><br><p>Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.&nbsp;&nbsp;</p><br><p>You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.&nbsp;&nbsp;</p><br><p>When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. &nbsp;</p><br><p>We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.&nbsp;&nbsp;&nbsp;</p><br><p>Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.&nbsp; We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.&nbsp;&nbsp;</p><br><p>Become a part of the Otis team and help us #Buildwhatsnext!&nbsp;</p><br><p><span><i>Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.</i></span></p><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><p><b>YOUR ROLE T</b>he Shift Production Supervisor is responsible for ensuring safe, efficient and high-quality production execution during his/her shift. The role includes team coordination, production monitoring, troubleshooting support, and continuous improvement actions in order to meet production targets and KPIs. This position is suitable for a junior engineer with strong leadership potential and willingness to develop in a fast-paced manufacturing environment.</p><p>Key Responsibilities</p><ul><li><strong>1. Shift Operations Management</strong><ul><li>Ensure production execution according to planning, priorities, and operational procedures.</li><li>Monitor daily output and ensure achievement of production targets (OEE, yield, scrap, cycle time).</li><li>Coordinate shift activities and ensure proper handover between shifts.</li></ul></li><li><strong>2. Team Supervision</strong><ul><li>Lead and support operators/technicians during the shift.</li><li>Ensure correct manpower allocation based on workload and critical operations.</li><li>Coach and motivate the team to improve performance and discipline.</li><li>Ensure compliance with attendance, shift rules, and shopfloor organization.</li></ul></li><li><strong>3. Quality &amp; Process Control</strong><ul><li>Ensure compliance with quality standards, work instructions and process parameters.</li><li>React quickly to deviations and coordinate containment actions when needed.</li><li>Support investigations of non-conformities and implement corrective actions.</li></ul></li><li><strong>4. Safety &amp; Compliance</strong><ul><li>Ensure strict compliance with safety rules and internal policies.</li><li>Promote safety culture (5S, PPE usage, safe behavior).</li><li>Stop production if required in case of safety risk.</li></ul></li><li><strong>5. Troubleshooting &amp; Escalation</strong><ul><li>Provide first-level troubleshooting for process/equipment issues.</li><li>Coordinate with Maintenance, Process Engineering and Quality teams for resolution.</li><li>Escalate major issues according to escalation procedures.</li></ul></li><li><strong>6. Continuous Improvement</strong><ul><li>Participate in Lean manufacturing initiatives (5S, Kaizen, SMED, standard work).</li><li>Identify improvement opportunities and implement action plans.</li><li>Contribute to reduction of downtime, scrap and rework.</li></ul></li><li><strong>7. Reporting &amp; Documentation</strong><ul><li>Prepare shift reports (production output, issues, actions, downtime reasons).</li><li>Ensure proper documentation and traceability (logs, checklists, deviations).</li><li>Ensure correct KPI tracking and data accuracy.</li></ul></li></ul><p>Key Performance Indicators (KPIs)</p><ul><li>Production output vs plan</li><li>OEE / Efficiency</li><li>Downtime reduction</li><li>Scrap and yield performance</li><li>Quality incidents / deviations</li><li>Safety incidents / near misses</li><li>5S audit score</li><li>Team discipline &amp; shift stability</li></ul><p>YOUR SKILLS &amp; EXPERIENCES</p><ul><li>Engineering degree (Bachelor or Master) in Industrial Engineering, Mechanical, Electrical or Automation.</li><li>internship experience in manufacturing is a plus.</li><li>Willingness to work in shifts (including nights/weekends depending on schedule).</li><li>Leadership potential and ability to manage shopfloor teams.</li><li>Strong communication skills and ability to coordinate multiple stakeholders.</li><li>Problem-solving mindset (structured thinking, root cause analysis).</li><li>Ability to work under pressure and handle priorities in real-time.</li><li>Basic understanding of manufacturing processes and industrial KPIs.</li><li>Knowledge of Lean Manufacturing principles is a plus.</li><li>Good computer skills (Excel, reporting tools, ERP/MES knowledge is a plus).</li><li>French: fluent</li><li>English: intermediate to fluent (preferred)</li></ul><p>ST is proud to be one of the 17 companies certified as a 2025 Global Top Employer and the first and only semiconductor company to achieve this distinction. ST was recognized in this ranking thanks to its continuous improvement approach and stands out particularly in the areas of ethics &amp; integrity, purpose &amp; values, organization &amp; change, business strategy, and performance.</p><p>At ST, we endeavor to foster a diverse and inclusive workplace, and we do not tolerate discrimination. We aim to recruit and retain a diverse workforce that reflects the societies around us. We strive for equity in career development, career opportunities, and equal remuneration. We encourage candidates who may not meet every single requirement to apply, as we appreciate diverse perspectives and provide opportunities for growth and learning. Diversity, equity, and inclusion (DEI) is woven into our company culture. To discover more, visit st.com/careers.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Engineering degree (Bachelor or Master) in Industrial Engineering, Mechanical, Electrical or Automation.</li><li>internship experience in manufacturing is a plus.</li><li>Willingness to work in shifts (including nights/weekends depending on schedule).</li><li>Leadership potential and ability to manage shopfloor teams.</li><li>Strong communication skills and ability to coordinate multiple stakeholders.</li><li>Problem-solving mindset (structured thinking, root cause analysis).</li><li>Ability to work under pressure and handle priorities in real-time.</li><li>Basic understanding of manufacturing processes and industrial KPIs.</li><li>Knowledge of Lean Manufacturing principles is a plus.</li><li>Good computer skills (Excel, reporting tools, ERP/MES knowledge is a plus).</li><li>French: fluent</li><li>English: intermediate to fluent (preferred)</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Approche par niveaux (Tiered Approach)</strong>&nbsp;</p><br> <br> <p>Conformément à l’engagement de préserver les capacités et de soutenir le personnel déjà au sein de l’Organisation, la majorité des postes vacants du PNUD/FENU/VNU sont publiés selon un processus de candidature par niveaux, comme suit :&nbsp;</p><br> <br> <ul> <li>Niveau 0 : Personnel international du PNUD/FENU/VNU titulaire d'un contrat permanent (PA) ou à durée déterminée (FTA), dont les postes seront supprimés, ou dont les contrats seront résiliés ou non renouvelés en 2026&nbsp;</li> </ul> <br> <ul> <li>Niveau 1 : Autre personnel du PNUD/FENU/VNU titulaire d'un contrat permanent (PA) ou à durée déterminée (FTA)&nbsp;</li> </ul> <br> <ul> <li>Niveau 2 : Personnel du PNUD/FENU/VNU titulaire d'un contrat temporaire (TA), personnel sous contrat PSA régulier, et Volontaires des Nations Unies Experts et Spécialistes&nbsp;</li> </ul> <br> <ul> <li>Niveau 3 ou aucun niveau indiqué : Tous les autres types de contrat du PNUD/FENU/VNU et d'autres agences, ainsi que les candidats externes&nbsp;</li> </ul> <br> <p>Veuillez prendre note du ou des niveau(x) indiqué(s) dans le titre du poste vacant, le cas échéant, et vous assurer que vous remplissez les critères d’éligibilité pour postuler.&nbsp;</p><br> <br> <br> <p><strong>Contexte</strong></p><br> <p>Le Royaume du Maroc a engagé, sous les Hautes Instructions de Sa Majesté le Roi Mohammed VI, un processus ambitieux et structurant de consolidation de la régionalisation avancée, considérée comme un levier fondamental de modernisation de l’État, de réduction des disparités territoriales et de promotion d’un développement équilibré, inclusif et durable. Cette orientation stratégique a été réaffirmée lors des 2ᵉ Assises nationales de la régionalisation avancée, tenues à Tanger les 20 et 21 décembre 2024 sous le Haut Patronage de Sa Majesté le Roi Mohammed VI. Ces Assises ont mis en évidence plusieurs recommandations prioritaires, notamment l’accélération de la mise en œuvre de la Charte nationale de la déconcentration administrative, l’opérationnalisation effective de l’exercice des compétences régionales dans les secteurs stratégiques, le renforcement de la gouvernance territoriale à travers des outils performants de planification, de suivi et d’évaluation, la promotion de la démocratie participative et de la participation citoyenne à l’échelle territoriale, ainsi que l’intégration de la transformation digitale comme levier transversal de performance de la gouvernance territoriale. Ces orientations s’inscrivent pleinement dans la continuité du Nouveau Modèle de Développement, qui place l’ancrage territorial, la différenciation des politiques publiques et la bonne gouvernance des territoires au cœur de la transformation du pays à moyen et long terme. Dans ce cadre, la transformation digitale des collectivités territoriales est identifiée comme un accélérateur clé permettant l’amélioration de l’efficacité et de la qualité des services publics territoriaux, le renforcement de la transparence, de la redevabilité et de la participation citoyenne, la promotion de l’inclusion sociale et territoriale, ainsi que le soutien à des dynamiques territoriales résilientes, durables et innovantes. Toutefois, les diagnostics réalisés ont mis en évidence plusieurs défis structurels, notamment des disparités significatives de maturité numérique entre territoires, des contraintes persistantes en matière de capacités institutionnelles et humaines, ainsi qu’une fragmentation des initiatives digitales nécessitant la mise en place d’un cadre de gouvernance unifié, cohérent et territorialisé. C’est dans ce contexte que s’inscrit le projet « CONNECTIVITÉ TERRITORIALE », mis en œuvre par la Direction Générale des Collectivités Territoriales (DGCT), avec l’appui du Programme des Nations Unies pour le Développement (PNUD), pour la période 2026 – 2029. C’est une initiative stratégique visant à renforcer l'intégration et le développement harmonieux des territoires au Maroc, en mettant l'accent sur l'amélioration des infrastructures numériques, des services publics, et de la cohésion sociale à travers une approche inclusive. Le projet repose sur trois leviers stratégiques complémentaires, à savoir la gouvernance, les infrastructures et la connectivité, ainsi que le capital humain et le développement des compétences.</p><br> <p>Les résultats attendus de ce projet sont comme suit :</p><br> <ul> <li><strong>Produit 1.</strong> Un cadre de gouvernance pour la territorialisation de la transformation digitale est élaboré et instauré, mettant l'accent sur l'inclusion et reposant sur des organes fonctionnels ;</li> <li><strong>Produit 2</strong>. Les Collectivités Territoriales disposent d'une connectivité et d'une infrastructure dimensionnée et normalisée ;&nbsp;</li> <li><strong>Produits 3.</strong> La transformation digitale territorialisée est renforcée par un capital humain innovant et fortement engagé, contribuant ainsi de manière significative à son succès et à son intégration durable dans les territoires ;</li> <li><strong>Produit 4.</strong> La gestion du projet et l’assurance qualité sont assurées.</li> </ul> <p><strong>Fonctions et responsabilités</strong></p><br> <p>Sous la supervision directe du Directeur National du Projet et du Coordonnateur National du Projet, et sous l'assurance qualité du Conseiller de Programme du PNUD, le/la titulaire assurera la coordination opérationnelle quotidienne du projet, conformément aux procédures de mise en œuvre nationale (NIM) et aux principes de la gestion axée sur les résultats le/la Coordonnateur(trice) national(e) associé(e) assurera les fonctions suivantes:&nbsp;</p><br> <p><i><strong>Gestion stratégique et opérationnelle du projet</strong>&nbsp;</i></p><br> <ul> <li>Assurer la gestion quotidienne du projet conformément au document de projet, au plan de travail annuel et aux procédures du PNUD.&nbsp;</li> </ul> <br> <ul> <li>Veiller à l'atteinte des résultats attendus dans les délais impartis, selon les standards de qualité requis et dans le respect du budget alloué.&nbsp;</li> </ul> <br> <ul> <li>Garantir l'application des principes de gestion axée sur les résultats, de gestion adaptative et de redevabilité.&nbsp;</li> </ul> <br> <p><i><strong>Coordination institutionnelle et partenariale</strong>&nbsp;</i></p><br> <br> <ul> <li>Coordonner la mise en œuvre du projet avec les partenaires institutionnels aux niveaux national, régional et local.&nbsp;</li> </ul> <br> <ul> <li>Renforcer la collaboration avec les ministères, collectivités territoriales, services déconcentrés, secteur privé, universités, médias, organisations de la société civile et partenaires techniques et financiers.&nbsp;</li> </ul> <br> <ul> <li>Faciliter la mise en œuvre des conventions de partenariat et promouvoir l'appropriation des résultats par les parties prenantes.&nbsp;</li> </ul> <br> <br> <p><i><strong>Synergies et coordination avec les partenaires techniques et financiers</strong></i>&nbsp;</p><br> <br> <ul> <li>Assurer la complémentarité et la cohérence avec les initiatives similaires ou complémentaires mises en œuvre par le PNUD et d'autres partenaires de développement.&nbsp;</li> </ul> <br> <ul> <li>Identifier et promouvoir les opportunités de synergies, de mutualisation des ressources et de capitalisation des expériences.&nbsp;</li> </ul> <br> <p><i><strong>Gestion administrative, financière et opérationnelle</strong></i>&nbsp;</p><br> <br> <ul> <li>Superviser la planification budgétaire, l'exécution financière et le suivi administratif du projet, conformément aux règles et procédures du PNUD.&nbsp;</li> </ul> <br> <ul> <li>Assurer la préparation et le suivi des contrats, conventions, termes de référence et autres documents de gestion.&nbsp;</li> </ul> <br> <ul> <li>Veiller à la conformité des processus de passation de marchés, d'audit, de gestion des risques et d'application du cadre HACT.&nbsp;</li> </ul> <br> <p><strong>a. Gestion des ressources humaines et leadership d'équipe</strong></p><br> <br> <ul> <li>Encadrer, superviser et motiver l'équipe du projet.&nbsp;</li> </ul> <br> <ul> <li>Clarifier les rôles et responsabilités des membres de l'équipe et assurer un suivi régulier de leur performance.&nbsp;</li> </ul> <br> <ul> <li>Identifier les besoins en renforcement des capacités et mettre en œuvre un plan de développement des compétences.&nbsp;</li> </ul> <br> <ul> <li>Promouvoir une communication interne fluide et un environnement de travail collaboratif.&nbsp;</li> </ul> <p><strong>b. Planification, suivi et reporting</strong></p><br> <br> <ul> <li>Préparer, en concertation avec les partenaires, les plans de travail annuels, les budgets et les cadres de résultats.&nbsp;</li> </ul> <br> <ul> <li>Produire les rapports narratifs et financiers requis (trimestriels, semestriels, annuels et ad hoc).&nbsp;</li> </ul> <br> <ul> <li>Assurer la mise à jour des registres de risques, des journaux de suivi, des leçons apprises et des recommandations.&nbsp;</li> </ul> <br> <ul> <li>Organiser les revues périodiques du projet et veiller à la mise en œuvre des recommandations.&nbsp;</li> </ul> <br> <p><strong>c. Gestion des connaissances et capitalisation</strong></p><br> <br> <ul> <li>Développer et mettre en œuvre une stratégie de capitalisation des acquis, de documentation des bonnes pratiques et de gestion des connaissances.&nbsp;</li> </ul> <br> <ul> <li>Assurer la diffusion des résultats, outils, études et produits de connaissance auprès des partenaires.&nbsp;</li> </ul> <br> <br> <p><strong>d. Supervision technique des études et consultations</strong></p><br> <br> <ul> <li>Identifier les besoins en expertise technique et piloter l'élaboration des termes de référence.&nbsp;</li> </ul> <br> <ul> <li>Superviser le recrutement des consultants et prestataires.</li> </ul> <br> <ul> <li>Assurer le suivi de la qualité des livrables et la validation technique des études, analyses et prestations.&nbsp;</li> </ul> <br> <p><strong>e. Coordination des missions de terrain</strong>&nbsp;</p><br> <br> <ul> <li>Planifier, organiser et superviser les missions sur le terrain dans les zones d'intervention du projet.&nbsp;</li> </ul> <br> <ul> <li>Assurer la coordination logistique et technique des visites, réunions et activités de suivi.&nbsp;</li> </ul> <br> <br> <p><strong>Compétences</strong></p><br> <p><strong>Compétences fondamentales</strong>&nbsp;</p><br> <br> <br> <br> <p><strong>Obtenir des résultats:</strong>&nbsp;</p><br> <br> <br> <p>​​Niveau 1: Planifier et contrôler son propre travail, prêter attention aux détails, fournir un travail de qualité dans les délais impartis. ​&nbsp;</p><br> <br> <br> <br> <p><strong>Penser de manière innovante:</strong>&nbsp;</p><br> <br> <br> <p>​​Niveau 1: Ouvert aux idées créatives/risques connus, résout les problèmes de façon pragmatique, apporte des ameliorations. ​&nbsp;</p><br> <br> <br> <br> <p><strong>Apprendre en continu:</strong>&nbsp;</p><br> <br> <br> <p>​​Niveau 1: Sortir de sa zone de confort, apprendre des autres et soutenir leur apprentissage. ​&nbsp;</p><br> <br> <br> <br> <p><strong>S'adapter avec agilité:</strong>&nbsp;</p><br> <br> <br> <p>​​Niveau 1: S'adapte au changement, gère de façon constructive l'ambiguïté/l'incertitude, est flexible. ​&nbsp;</p><br> <br> <br> <br> <p><strong>Agir avec determination:&nbsp;</strong>&nbsp;</p><br> <br> <br> <p>​​Niveau 1: Fait preuve de dynamisme et de motivation, est capable de faire preuve de calme face à l'adversité, est confidant. ​&nbsp;</p><br> <br> <br> <br> <p><strong>Engager et partenaire:</strong>&nbsp;</p><br> <br> <br> <p>​​Niveau 1: Fait preuve de compassion et de compréhension envers les autres, établit des relations positives. ​&nbsp;</p><br> <br> <br> <br> <p><strong>Favoriser la diversité et l'inclusion:</strong>&nbsp;</p><br> <br> <br> <p>​​Niveau 1: Apprécie/respecte les différences, est conscient des préjugés inconscients, affronte la discrimination. ​&nbsp;</p><br> <br> <br> <br> <p><i><strong>Compétences&nbsp;fonctionelles&nbsp;et techniques:&nbsp;</strong></i>&nbsp;</p><br> <br> <p><i><strong>Domaine&nbsp;thématique</strong></i>&nbsp;</p><br> <br> <br> <p><i><strong>Nom</strong></i>&nbsp;</p><br> <br> <br> <p><i><strong>Définition</strong></i>&nbsp;</p><br> <br> <br> <br> <p><strong>Gestion de l’organisation</strong>&nbsp;</p><br> <br> <br> <p>Gestion de projet&nbsp;</p><br> <br> <br> <p>Être en mesure de planifier, d’organiser, de hiérarchiser et de contrôler les ressources, les procédures et les protocoles afin d’atteindre des objectifs précis&nbsp;</p><br> <br> <br> <br> <p><strong>Gestion de l’organisation</strong>&nbsp;</p><br> <br> <br> <p>Gestion axée sur les résultats&nbsp;</p><br> <br> <br> <p>Être en mesure de gérer la mise en œuvre de stratégies, de programmes et de projets en mettant l’accent sur l’amélioration des performances et l’obtention de résultats démontrables. Connaître et comprendre les théories, les concepts, les méthodologies, les instruments et les outils pertinents&nbsp;&nbsp;</p><br> <br> <br> <br> <p><strong>Gestion de l’organisation</strong>&nbsp;</p><br> <br> <br> <p>Travailler avec des données et des éléments tangibles&nbsp;</p><br> <br> <br> <p>Savoir inspecter, nettoyer, transformer et modéliser des données dans le but de découvrir des informations utiles, ainsi que d’éclairer les conclusions et la prise de décision.&nbsp;&nbsp;</p><br> <br> <br> <br> <p><strong>Business developpement</strong>&nbsp;</p><br> <br> <br> <p>Génération de connaissances&nbsp;&nbsp;</p><br> <br> <br> <p>Savoir chercher des informations et les transformer en connaissances utiles, qui sont adaptées au contexte ou répondent à un besoin exprimé. Savoir appliquer des concepts existants à de nouvelles situations et définir de nouveaux concepts afin de mettre au point des solutions réalisables et de nouvelles approches. Connaître les théories, concepts et modèles conceptuels pertinents qui peuvent être utiles pour faire face à de nouvelles situations.&nbsp;&nbsp;</p><br> <br> <br> <br> <p><strong>Gestion de l’organisation</strong>&nbsp;</p><br> <br> <br> <p>Gestion des opérations&nbsp;</p><br> <br> <br> <p>Être en mesure de planifier, d’organiser et de superviser les différents aspects des opérations de l’organisation, d’une manière efficace, simultanée et intégrée, afin de convertir du mieux possible les ressources de l’organisation en résultats optimaux. Connaître les concepts et les mécanismes pertinents&nbsp;</p><br> <br> <br> <br> <p><strong>Gestion des partenariats&nbsp;</strong>&nbsp;</p><br> <br> <br> <p>Gestion des relations   &nbsp;&nbsp;</p><br> <br> <br> <p>Capacité à nouer des liens avec un large éventail de partenaires publics et privés, à établir, entretenir et/ou renforcer les relations de travail, la confiance et la compréhension mutuelle&nbsp;</p><br> <br> <br> <br> <br> <br> <p><strong>Qualifications minimales</strong></p><br> <p><strong>Education</strong>:</p><br> <p>Un diplôme de fin d’etudes secondaires est requis; ou</p><br> <br> <p>Diplôme d’études Universitaires (Licence) dans le domaine de l’administration publique, gouvernance lo</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview Are you someone who is passionate, motivated, and driven to make a difference? If so, MSA Safety is the perfect fit for your career. At MSA, SAFETY is who we are AND it is what we do. We are a purpose-driven company committed to deploying innovation and technology to deliver on our Mission to help protect people and assets all around the world. We continue to be relentless in our pursuit of solving our customers greatest problems so they can go home safe each and every day. Are you in? Read on for more details about this particular role. Responsibilities Main Purpose To supervise quality control activities, coordinate quality teams, and implement the necessary actions to ensure continuous improvement of processes and compliance with quality standards. Key Responsibilities Supervise quality control activities at all stages of production or service delivery. Lead, coach, and train quality inspectors, technicians, and quality controllers. Analyze non-conformities and implement corrective and preventive actions. Ensure compliance with quality standards and regulations, particularly ISO 9001 requirements. Conduct internal audits and participate in external audits. Monitor and report quality performance indicators (KPIs). Collaborate with Production, Maintenance, Logistics, and R&amp;D departments to resolve quality-related issues. Prepare, update, and maintain quality procedures, work instructions, and reports. Manage customer complaints related to product and process quality. Qualifications Candidate Profile Bachelor's or Master's degree (Bac+3 to Bac+5 equivalent) in Quality Management, QHSE, Industrial Engineering, or a related field. Minimum of 2 years of professional experience in Quality Product, Quality Control, or a similar quality-related role, preferably in an industrial environment. Good knowledge of quality tools and methodologies such as ISO 9001, FMEA, 8D, and 5 Whys. Strong team management, analytical, and problem-solving skills. Proficiency in Microsoft Office ,SAP, and quality management software. Good command of English, both written and spoken, is desirable. Required Skills Strong organizational skills and attention to detail. Analytical mindset with a focus on continuous improvement. Excellent interpersonal and teamwork skills. Leadership abilities with experience in supervising quality teams. Ability to prioritize tasks and make sound decisions in a dynamic environment. #LI-AS1 #LI-Onsite</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill &amp; seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p>A breath of fresh air on the oceanfront, <b>Four Seasons Hotel Casablanca</b> offers a sleek resort-inspired escape – just 10 minutes from the busy city center and business district. Discover this intimately scaled enclave, where 184 ultra-spacious guest rooms, including 29 suites, welcome with contemporary Moroccan elegance. Experience the vibrant social scene with four options for ocean-view dining and drinks, or relax in the outdoor pool and the club-like spa and fitness center. For business and social events, host up to 700 guests in the ballroom and seven function rooms. With the arrival of Four Seasons, the White City is discovering the glamour of an oceanfront lifestyle.&nbsp;</p><br><br><br>Position Summary<p>The Doorman is the first and last point of contact for guests at the hotel. As a representative of Four Seasons' luxury service standards, the Doorman warmly welcomes guests, assists with arrivals and departures, manages guest traffic at the hotel entrance, and provides exceptional personalized service while ensuring safety and security.</p><br><br>Key ResponsibilitiesGuest Service<ul><li>Greet guests and visitors with professionalism, warmth, and genuine hospitality.</li><li>Open doors for arriving and departing guests.</li><li>Welcome guests by name whenever possible.</li><li>Provide directions, information about hotel facilities, local attractions, and transportation options.</li><li>Anticipate guest needs and offer assistance proactively.</li></ul>Arrival and Departure Assistance<ul><li>Coordinate with Bell Attendants and Concierge to ensure smooth guest arrivals and departures.</li><li>Assist guests entering and exiting vehicles.</li><li>Manage luggage assistance requests and communicate with the Bell Desk.</li><li>Escort guests when necessary.</li></ul>Transportation Management<ul><li>Organize taxi, limousine, and other transportation services for guests.</li><li>Assist with valet parking coordination where applicable.</li><li>Maintain orderly traffic flow at the hotel entrance.</li><li>Monitor guest pickup and drop-off areas.</li></ul>Safety and Security<ul><li>Monitor the entrance area and report suspicious activities.</li><li>Maintain awareness of emergency procedures and safety protocols.</li><li>Ensure guest safety while entering and exiting vehicles.</li><li>Support hotel security efforts by observing and reporting concerns.</li></ul>Hotel Knowledge<ul><li>Maintain a strong understanding of:<ul><li>Hotel services and amenities</li><li>Restaurant operating hours</li><li>Spa and recreational facilities</li><li>Local attractions and landmarks</li><li>Transportation routes and airport information</li></ul></li></ul>Appearance and Professional Standards<ul><li>Maintain Four Seasons grooming and uniform standards at all times.</li><li>Demonstrate courtesy, professionalism, and discretion.</li><li>Uphold Four Seasons service culture and brand values.</li></ul>Qualifications<ul><li>Previous experience in luxury hospitality preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation.</li><li>Ability to work outdoors in varying weather conditions.</li><li>Professional appearance and demeanor.</li><li>Ability to stand for extended periods.</li><li>Basic knowledge of the local area and tourist attractions.</li><li>Fluency in English; additional languages are an advantage.</li></ul>Core Competencies<ul><li>Guest Focus</li><li>Luxury Service Excellence</li><li>Communication Skills</li><li>Teamwork and Collaboration</li><li>Problem Solving</li><li>Attention to Detail</li><li>Cultural Awareness</li><li>Professionalism</li></ul>Physical Requirements<ul><li>Standing and walking for long periods.</li><li>Lifting, carrying, or assisting with light luggage when required.</li><li>Working in outdoor environments and varying weather conditions.</li><li>Ability to respond quickly to guest needs.</li></ul>Four Seasons Service Culture Expectations<ul><li>Treat every guest with respect, kindness, and genuine care.</li><li>Create memorable first and last impressions.</li><li>Anticipate guest needs before they are expressed.</li><li>Deliver personalized and intuitive service consistent with Four Seasons standards.</li><li>Build positive relationships with guests, residents, and colleagues.</li></ul><br><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill &amp; seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p><span><span><b>About the location:</b></span></span></p><br><br><br><p><span>A breath of fresh air on the oceanfront, <b>Four Seasons Hotel Casablanca</b> offers a sleek resort-inspired escape – just 10 minutes from the busy city center and business district. Discover this intimately scaled enclave, where 184 ultra-spacious guest rooms, including 29 suites, welcome with contemporary Moroccan elegance. Experience the vibrant social scene with four options for ocean-view dining and drinks, or relax in the outdoor pool, spa and fitness center. For business and social events, host up to 700 guests in the ballroom and seven function rooms. With the arrival of Four Seasons, the White City is discovering the glamour of an oceanfront lifestyle.&nbsp;</span></p><br><br><br><p><span><span>Four Seasons Casablanca is looking for a Guest Service Agent who shares a passion for excellence and who infuses enthusiasm into everything he does.&nbsp;</span></span></p><br><br><p><span><span>Work on a team built on mutual respect, collaboration, excellent service and passion. Four Seasons Hotel Provides employees with same level of care that we expect to be shared with our guests.</span></span></p><br><br><br><p><span><span><b>What you will do:</b></span> </span></p><br><br><ul><li><span><span>Must be able to work overnight and follow proper protocol in the overnight hours of hotel operation.&nbsp;</span></span></li><li><span><span>Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive. </span></span></li><li><span><span>Assisting valet parking service upon guest’s request on vehicle parking, retrieval..</span></span></li><li><span><span>Maintains proper records of stored luggage, package deliveries and pick-ups in compliance with Four Seasons Standards. </span></span></li><li><span><span>Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.&nbsp;</span></span></li><li><span><span>Helps resolve customer complaints, assists guests in all inquiries in connection with hotel services, hours of operations, in-house events, directions, etc. </span></span></li><li><span><span>Providing arriving guests with a hotel orientation.</span></span></li><li><span><span>Will complete any tasks of a Doorman, Bellman. Greet all guests with a smile and offer them assistance. </span></span></li><li><span><span>Assist overnight MOD with guests requests. </span></span></li><li><span><span>Works harmoniously and professionally with co-workers.</span></span></li></ul><br><p><span><span><b>What we offer:&nbsp;</b></span><br><span>• Competitive Salary, wages, and a comprehensive benefits package</span><br><span>• Excellent Training and Development opportunities</span><br><span>• Complimentary Accommodation at other Four Seasons Hotels and Resort</span><br><span>• Complimentary Dry Cleaning for Employee Uniforms</span><br><span>• Complimentary Employee Meals</span></span></p><br><br><p><span><span><b><u>Due to the local work permit policy in the country, we are looking only for candidates with a valid Moroccan Work Permit.</u>&nbsp;</b></span></span></p><br><br><p><span><span><b>**only selected candidates will be contacted</b></span></span></p><br><br><br><p><span><span>Learn more about what is like to work at Four Seasons – Visit us:&nbsp;</span></span></p><br><br><p><span><span>https://jobs.fourseasons.com</span></span></p><br><br><p><span><span><u>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</u></span></span></p><br><br><p><span><span><u>https://www.facebook.com/Fourseasonsjobs</u></span></span></p><br><br><p><span><span><u>https://twitter.com/FourSeasonsJobs</u></span></span></p><br><br><br><br><p><span><span>The management level for this position is:</span></span></p><br><br><p><span><span>Operations - Individual Contributor</span></span></p><br><br><br><br><p><span><span>The transferring employee will be responsible for obtaining or will currently hold proper work authorization for the country in which the position is located.</span></span></p><br><br><br><br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco s largest and liveliest city, the sweeping views you ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill &amp; seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.</p><p>ESSENTIAL FUNCTIONS Assigning rooms for all arrivals, with considerations of the estimated time of arrivals, personal guest preferences and stay history. Special focus on Elite guests and other VIP guests Handling and managing Queue Rooms Coordinating with Housekeeping to track readiness of rooms for check-in Running daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy Keeping track of changes on room status (e.g., early check-out, late check-out, room transfer, unexpected stay over) for Housekeeping Working closely with Reservations department to get the Arrival time Assigning Group arrivals and updating the group resume. Clearing departures and back to back rooms Reviewing and preparing for early check-ins, express and late check-out requests from guests and providing guidance to teams based on occupancy and arrival patterns Liaise with Housekeeping to prepare showrooms for sales &amp; marketing needs Communicate with Finance Department for any pending account, Open Folio, PM and follow up with any pending payment. Raising the manual requisition and Birchstress PO/REQ Maintains inventory of the department stationary at the end of the month for proper stock keeping and usage. Daily review the next three days arrivals detail report with FDM / FOAM to make proper arrangement for the rooms. Checks in guest in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest. Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction. Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone. Maintains a balanced bank assigned by the hotel. Makes change, cashes checks, and exchanges foreign currency. Reconciles all transactions at the close of each shift of both own and the Guest Relations Officer. Works harmoniously and professionally with co-workers and supervisors. Accepts reservations, changes and cancellations in the absence of Reservations Department Staff. Makes confirmation for guest with regards to their booking Can answer guest calls and direct them appropriately in the absence of a Communications Operator. Must be familiar with Four Seasons Hotels &amp; Resorts standard training manual and service culture. Daily review the next three days arrivals detail report with FDM / FOAM to make proper arrangement for the rooms.</p><p>NON-ESSENTIAL FUNCTIONS All information should be in confidential. Set up good relationship with all the department of the hotel, and keep smooth working Ensures high standards of personal presentation and grooming. Exercises responsible behavior at all times and positively representing the hotel and Four Seasons. Reads the hotel's Employee Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety. Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the Concierge, Bell Staff, Business Center, Executive Club and lobby coverage. Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests. Ensures the driveway are well maintained and properly manned at all times. Carries out any other reasonable duties and responsibilities as assigned.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>KNOWLEDGE AND SKILLS. Education College graduate or Certificate in Hotel Management. Experience Minimum one year working experience in similar 5-star hotel OR minimum two year working experience as Front Desk Guest Relations Officer</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b><span><span><span><span><span><span>RIBATIS</span></span></span><span><span><span>&nbsp;, Opérateur de la transformation digitale dans le domaine du&nbsp;</span></span></span><span><span><span>#eGOV</span></span></span><span><span><span>,&nbsp;cherche à&nbsp;</span></span></span><span><span><span>#Recruter</span></span></span><span><span><span>&nbsp;un </span></span></span><span><span>#CHARGE </span></span><span>de la</span><span><span> #FORMATION </span></span><span>&amp;</span><span><span>#eLEARNING</span></span><span><span><span>&nbsp;:</span></span></span></span></span></span></b><br></p><br><b><span><span><span>- Missions</span></span></span></b><span><span><span> :</span></span></span><br><br><p><span><span><span>·</span></span></span><span>Établir les <b>roadmaps de formation internes et externes</b> en collaboration avec les chefs de produits et les directeurs métiers et techniques&nbsp;;</span><br></p><br><p><span><span><span>·</span></span></span><span>Élaborer les <b>circuits e-learning (Learning paths) sur les solutions et technologies </b>utilisées par les collaborateurs internes et les clients externes. Exemples de circuits de formation : ROKHAS Urbanisme, ROKHAS Économique, Karaz developer, Karaz fonctionnel, …&nbsp;;</span><br></p><br><p><span><span><span>·</span></span></span><span>Définir les <b>objectifs pédagogiques des circuits et contenus e-learning</b> et les décliner en <b>objectifs opérationnels&nbsp;</b>;</span><br></p><br><p><span><span><span>·</span></span></span><span>Sélectionner et référencer les <b>contenus eLearning</b> à intégrer aux circuits eLearning conçus par l’entreprise&nbsp;;</span><br></p><br><p><span><span><span>·</span></span></span><span>Mettre en place et maintenir la <b>logistique de préparation des formations</b> (Outils digitaux, équipements d’enregistrement, espaces de tournage, …)&nbsp;;</span><br></p><br><p><span><span><span>·</span></span></span><span>Organiser la <b>logistique de formation</b> pour les formations tenues en présentiel aux bénéfices des collaborateurs ou des clients et partenaires externes&nbsp;;</span><br></p><br><p><span><span><span>·</span></span></span><span>Rédiger <b>les scénarii et storyboards des formations&nbsp;</b>;</span><br></p><br><p><span><span><span>·</span></span></span><span>Tester et recetter les <b>contenus e-learning produits&nbsp;</b>;</span><br></p><br><p><span><span><span>·</span></span></span><span>Suivre le <b>planning</b>, les <b>engagements de qualité</b>, les <b>coûts</b> et les <b>risques projet&nbsp;</b>;</span><br></p><br><p><span><span><span>·</span></span></span><span>Créer des <b>contenus pédagogiques multimédia transverses</b> (Images, sons, animations, ...) et les intégrer à la <b>structure des cours e-learning&nbsp;</b>;</span><br></p><br><p><span><span><span>·</span></span></span><span>Rédiger les <b>documents de référence nécessaires à la production d'un cours e-learning</b> (Charte e-Learning, charte rédactionnelle, charte graphique, document technique...)&nbsp;;</span><br></p><br><p><span><span><span>·</span></span></span><span>Coordonner les <b>ressources amenées à intervenir</b> directement ou indirectement <b>dans la production d'un module e-Learning</b> (Formateur, Ergonome, Développeur Informatique, ...)&nbsp;;</span><br></p><br><p><span><span><span>·</span></span></span><span>Paramétrer et administrer <b>la plateforme e-learning de l’entreprise&nbsp;</b>;</span><br></p><br><p><span><span><span>·</span></span></span><span>Déployer les <b>contenus e-learning produits</b> au niveau de la plateforme eLearning de l’entreprise&nbsp;;</span><br></p><br><p><span><span><span>·</span></span></span><span>Structurer et publier les <b>contenu e-learning de l’entreprise</b> au niveau des plateformes publiques : Udemy, LinkedIn learning, Open classroom, …&nbsp;;</span><br></p><br><p><span><span><span>·</span></span></span><span>Concevoir et piloter les <b>plans de communication et de promotion des contenus et circuits e-learning</b>.</span><br></p><br><span><span><span>---------------------</span></span></span><br><span><span><span>Pour toute personne intéressée, prière de nous adresser vos candidatures sur&nbsp;</span></span></span><span><span><span>rh@ribatis.com</span></span></span><span><span><span>&nbsp;en précisant au niveau de l'objet de l'émail l'offre pour laquelle vous postulez.</span></span></span><br><br><p><span><span><span>#Hiring</span></span></span><span> <span><span>#Charge_formation</span></span><span><span>_</span><span>eLearning</span></span><span><span>#Chargeformationelearning</span></span><span><span>#Formation</span></span><span><span>#Learning</span></span><span><span>#IT #LMS</span></span></span></p><br><br><span>Profil</span><p><b><span><span><span>- Formation initiale</span></span></span></b><span><span><span> : BAC+5, Spécialité Ingénierie de formation, e-learning, …</span></span></span><br></p><br><p><b><span><span><span>- Expérience</span></span></span></b><span><span><span> : Au moins 1 année probante dans un poste équivalent</span></span></span><br></p><br><p><b><span><span><span>- Savoir-être</span></span></span></b><span><span><span> : Une personne</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Créative/Innovante&nbsp;;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Sait écouter/analyser/concevoir&nbsp;;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Organisée.</span></span></span><br></p><br><span><span><span>​</span></span></span><br><br><p><b><span><span><span>- Savoir-faire</span></span></span></b><span><span><span> : Une personne qui sait </span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Maîtrise les techniques pédagogiques &amp; e-learning&nbsp;;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Mettre en place une plateforme e-learning&nbsp;;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Manipuler les équipements audio-visuels.</span></span></span><br></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill &amp; seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p>A breath of fresh air on the oceanfront, Four Seasons Hotel Casablanca offers a sleek resort-inspired escape – just 10 minutes from the busy city center and business district. Discover this intimately scaled enclave, where 186 ultra-spacious guest rooms, including 29 suites, welcome with contemporary Moroccan elegance. Experience the vibrant social scene with four options for ocean-view dining and drinks, or relax in the outdoor pool and the club-like spa and fitness center. For business and social events, host up to 700 guests in the ballroom and seven function rooms. With the arrival of Four Seasons, the White City is discovering the glamour of an oceanfront lifestyle.</p><br><br><br><p><b>About the role</b></p><br><br><p>Four Seasons Casablanca is looking for an <b>Assistant Housekeeping Manager </b>who shares a passion for excellence and who infuses enthusiasm into everything he / she does.<br>Work on a team built on mutual respect, collaboration, excellent service and passion for Housekeeping. Four Seasons Hotel Provides employees with same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.</p><br><br><br><p><b>What you will do</b></p><br><br><ul><li>Manages the staff and controls the daily activities of the Housekeeping Department assuring that our Guest Rooms, Public Areas and Employee Areas meet the highest standards of cleanliness.</li><li>Manages the staff of the Housekeeping Department. Interviews and trains the staff. Conducts Performance Evaluations and disciplines staff when needed. Assures daily labor report and bi-weekly payroll submission is accurate and complete. Ensures communications and follow-up on any problems, guest requests or special requirements.</li><li>Schedules staff. Makes or coordinates the daily assignment of work. Oversees the start of each shift. Monitors daily assignments to assure that productivity and quality standards are being met, staff is being supported and guest needs are being met. Inspects all areas of responsibility daily including a number of Guest rooms.&nbsp;</li><li>Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. Responds to all guest requests in an accurate and timely manner. Coordinates the housekeeping needs of any Condominium or Co-op owners. Interaction with guest will be in person and by phone.&nbsp;</li><li>Assures the financial goals of the department are being met. Monitors and controls labor expense and other divisional expenses such as Guest Supplies, Cleaning Supplies and Contract Services. Participates in periodic Linen, Uniform and Supplies Inventories. Assures that equipment is properly maintained. Assists in the preparation of the annual budget for labor and operating expense and for items to be included in the annual Capital Plan.&nbsp;</li><li>Assures effective operation of the Laundry/Valet Department in the absence of the Laundry/Valet Manager. Assists the department when needed. </li><li>Takes action in all matters related to the safety, security, satisfaction and well being of hotel guests and employees responds swiftly and effectively in any hotel emergency or safety situation.</li></ul><br><p><b>What you bring</b></p><br><br><ul><li><span><span>school education or equivalent experience.</span></span></li></ul><br><ul><li><span><span>Experience in a </span><span>luxury brands</span><span> is a plus</span></span></li></ul><br><ul><li>French, English and Arabic are mandatory</li></ul><br><p><b>What we offer:&nbsp;</b><br><span>• Competitive Salary, wages, and a comprehensive benefits package</span><br><span>• Excellent Training and Development opportunities</span><br><span>• Complimentary Accommodation at other Four Seasons Hotels and Resort</span><br><span>• Complimentary Dry Cleaning for Employee Uniforms</span><br><span>• Complimentary Employee Meals</span></p><br><br><br><p><b><u><span>Due to the local work permit policy in the country, we are looking only for candidates</span><span> with a</span><span> valid </span><span>Moroccan Work Permit</span><span>.</span></u></b></p><br><br><br><p><span><span>Learn more about what is like to work at Four Seasons – Visit </span><span>us:</span></span></p><br><br><p><span><span>https://jobs.fourseasons.com</span></span></p><br><br><p><u><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span></u></p><br><br><p><u><span>https://www.facebook.com/Fourseasonsjobs</span></u></p><br><br><p><u><span>https://twitter.com/FourSeasonsJobs</span></u></p><br><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill &amp; seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><br><br><p><b><span>ESSENTIAL FUNCTION</span><span>S</span></b></p><br><br><br><ul><li><p><span><span>Assigning rooms for all arrivals, with considerations of the estimated time of arrivals, personal guest preferences and stay history. Special focus on Elite guests and other VIP guests&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Handling and managing “Queue” Rooms</span></span></p><br><br></li><li><p><span><span>Coordinating with Housekeeping to track readiness of rooms for check-in</span></span></p><br><br></li><li><p><span><span>Running daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy</span></span></p><br><br></li><li><p><span><span>Keeping track of changes on room status (e.g., early check-out, late check-out, room transfer, unexpected stay over) for Housekeeping</span></span></p><br><br></li><li><p><span><span>Working closely with Reservations department</span><span> to get the Arrival time&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Assigning </span><span>Group arrivals</span><span> and updating the group resume.</span></span></p><br><br></li><li><p><span><span>Clearing departures </span><span>and </span><span>b</span><span>ack to back</span><span> rooms </span></span><br><span><span>Reviewing and preparing for early check-ins, express and late check-out requests from guests and providing guidance to teams based on occupancy and arrival patterns</span></span></p><br><br></li><li><p><span><span>Liaise with Housekeeping to prepare showrooms for sales &amp; marketing needs</span></span></p><br><br></li><li><p><span><span>Communicate with Finance Department for any pending account, Open Folio, PM and follow up with any pending payment.</span></span></p><br><br></li><li><p><span><span>Raising the manual requisition and </span><span>Birchstress</span><span> PO/REQ</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Maintains inventory of the department stationary at the end of the month for proper stock keeping and usage. </span></span></p><br><br></li><li><p><span><span>Daily review the next three days arrivals detail report with FDM / FOAM to make proper arrangement for the rooms. </span></span></p><br><br></li><li><p><span><span>Checks in guest in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest.</span></span></p><br><br></li><li><p><span><span>Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction.</span></span></p><br><br></li><li><p><span><span>Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone. </span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Maintains a balanced bank assigned by the hotel. Makes change, cashes checks, and exchanges foreign currency. Reconciles all transactions at the close of each shift of both own and the Guest Relations Officer.</span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Works harmoniously and professionally with co-workers and supervisors. </span></span></p><br><br></li><li><p><span><span>Accepts reservations, changes and cancellations in the absence of Reservations Department Staff. Makes confirmation for guest with regards to their booking</span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Can answer guest calls and direct them appropriately in the absence of a Communications Operator. </span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Must be familiar with Four Seasons Hotels &amp; Resorts standard training manual and service culture. </span></span></p><br><br></li><li><p><span><span>Daily review the next three days arrivals detail report with F</span><span>DM</span><span> / FOAM to make proper arrangement for the rooms. </span></span></p><br><br></li></ul><br><br><p><b><span>NON-ESSENTIAL FUNCTIONS</span></b></p><br><br><ul><li><p><span><span>All information should be in confidential.</span></span></p><br><br></li><li><p><span><span>Set up good relationship with all the department of the hotel, and keep smooth working&nbsp;</span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Ensures high standards of personal presentation and grooming.</span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Exercises responsible </span><span>behavior</span><span> at all times and positively representing the hotel and Four Seasons.</span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Reads the hotel's Employee Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the Concierge, Bell Staff, Business Center, Executive Club and lobby coverage. </span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests. Ensures the driveway are well maintained and properly manned at all times. </span></span></p><br><br></li><li><p><span><span>Carries out any other reasonable duties and responsibilities as assigned.</span></span></p><br><br></li></ul><br><br><p><b><span>KNOWLEDGE AND SKILLS</span><span>.</span></b></p><br><br><p><b><span>Education</span></b></p><br><br><ul><li><p><span><span>College graduate or Certificate in Hotel Management.</span></span></p><br><br></li></ul><br><br><p><b><span>Experience&nbsp;</span></b></p><br><br><ul><li><p><span><span>Minimum one year working experience in similar 5-star hotel OR minimum </span><span>two year</span><span> working experience as Front Desk Guest Relations Officer </span></span></p><br><br></li></ul><br><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill &amp; seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p>A breath of fresh air on the oceanfront, Four Seasons Hotel Casablanca offers a sleek resort-inspired escape – just 10 minutes from the busy city center and business district. Discover this intimately scaled enclave, where 186 ultra-spacious guest rooms, including 29 suites, welcome with contemporary Moroccan elegance. Experience the vibrant social scene with four options for ocean-view dining and drinks, or relax in the outdoor pool and the club-like spa and fitness center. For business and social events, host up to 700 guests in the ballroom and seven function rooms. With the arrival of Four Seasons, the White City is discovering the glamour of an oceanfront lifestyle.</p><br><br><br><p><b>About the role</b></p><br><br><p>Four Seasons Casablanca is looking for an <b>Assistant Housekeeping Manager </b>who shares a passion for excellence and who infuses enthusiasm into everything he / she does.<br>Work on a team built on mutual respect, collaboration, excellent service and passion for Housekeeping. Four Seasons Hotel Provides employees with same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.</p><br><br><br><p><b>What you will do</b></p><br><br><ul><li>Manages the staff and controls the daily activities of the Housekeeping Department assuring that our Guest Rooms, Public Areas and Employee Areas meet the highest standards of cleanliness.</li><li>Manages the staff of the Housekeeping Department. Interviews and trains the staff. Conducts Performance Evaluations and disciplines staff when needed. Assures daily labor report and bi-weekly payroll submission is accurate and complete. Ensures communications and follow-up on any problems, guest requests or special requirements.</li><li>Schedules staff. Makes or coordinates the daily assignment of work. Oversees the start of each shift. Monitors daily assignments to assure that productivity and quality standards are being met, staff is being supported and guest needs are being met. Inspects all areas of responsibility daily including a number of Guest rooms.&nbsp;</li><li>Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. Responds to all guest requests in an accurate and timely manner. Coordinates the housekeeping needs of any Condominium or Co-op owners. Interaction with guest will be in person and by phone.&nbsp;</li><li>Assures the financial goals of the department are being met. Monitors and controls labor expense and other divisional expenses such as Guest Supplies, Cleaning Supplies and Contract Services. Participates in periodic Linen, Uniform and Supplies Inventories. Assures that equipment is properly maintained. Assists in the preparation of the annual budget for labor and operating expense and for items to be included in the annual Capital Plan.&nbsp;</li><li>Assures effective operation of the Laundry/Valet Department in the absence of the Laundry/Valet Manager. Assists the department when needed. </li><li>Takes action in all matters related to the safety, security, satisfaction and well being of hotel guests and employees responds swiftly and effectively in any hotel emergency or safety situation.</li></ul><br><p><b>What you bring</b></p><br><br><ul><li><span><span>school education or equivalent experience.</span></span></li></ul><br><ul><li><span><span>Experience in a </span><span>luxury brands</span><span> is a plus</span></span></li></ul><br><ul><li>French, English and Arabic are mandatory</li></ul><br><p><b>What we offer:&nbsp;</b><br><span>• Competitive Salary, wages, and a comprehensive benefits package</span><br><span>• Excellent Training and Development opportunities</span><br><span>• Complimentary Accommodation at other Four Seasons Hotels and Resort</span><br><span>• Complimentary Dry Cleaning for Employee Uniforms</span><br><span>• Complimentary Employee Meals</span></p><br><br><br><p><b><u><span>Due to the local work permit policy in the country, we are looking only for candidates</span><span> with a</span><span> valid </span><span>Moroccan Work Permit</span><span>.</span></u></b></p><br><br><br><p><span><span>Learn more about what is like to work at Four Seasons – Visit </span><span>us:</span></span></p><br><br><p><span><span>https://jobs.fourseasons.com</span></span></p><br><br><p><u><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span></u></p><br><br><p><u><span>https://www.facebook.com/Fourseasonsjobs</span></u></p><br><br><p><u><span>https://twitter.com/FourSeasonsJobs</span></u></p><br><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Publication date :</strong> Jun 29, 2026, 12:00AM</p><br><br><p><strong>Contract duration : </strong></p><br><br>Vidéo EVP<br>Déclaration de mission de l'entreprise<p>Join us at Orange Business!</p><br><br><p>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.</p><br><br><p>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>À propos du rôle<p><span>Vous évoluerez dans un environnement d'expertises à forte valeur ajoutée avec la possibilité de travailler pour de grands comptes et ce, sur tous secteurs d'activités, depuis nos locaux et ou chez le client Au sein de notre agence à Casablanca, vous intégrez une équipe projet et contribuez à toutes les phases de mise en œuvre d'une application Salesforce.</span></p><br><br><br><p><span>En tant que Lead Tech Salesforce combine expertise CRM, vision architecturale et encadrement d'équipe :</span></p><br><br><ul><li><span>Participer à la conception de l’architecture technique</span></li><li><span>Piloter l’équipe technique</span></li><li><span>Garantir la qualité et la maintenabilité des solutions conformément aux orientations d’architecture</span></li><li><span>Être le référent technique auprès de l’équipe de développeurs</span></li></ul><br><p><span><span><strong>Activités</strong></span></span></p><br><br><p><span><strong><u>Élaboration et Conception</u></strong></span></p><br><br><ul><li><span>Participer à la définition de l’architecture technique avec l’Architecte</span></li><li><span>Participer à la rédaction des dossiers d’architecture technique (DAT), les spécifications techniques détaillées et les patterns de développement.</span></li><li><span>Garantir le respect des standards de développement, de sécurité et de performance.</span></li></ul><p><span><strong><u>Design Technique</u></strong></span></p><br><br><ul><li><span>Réaliser les conceptions détaillées (schémas d’architecture, flux d’intégration) en renfort de l’architecte</span></li><li><span>Définir les stratégies ALM (Azure DevOps, pipelines CI/CD, gestion des environnements).</span></li><li><span>Évaluer la faisabilité technique des demandes métiers et challenger les choix fonctionnels.</span></li><li><span>Anticiper les impacts techniques et les risques d’architecture.</span></li></ul><p><span><strong><u>Collaboration et animation transverse</u></strong></span></p><br><br><ul><li><span>Animer et coordonner une équipe de développeurs</span></li><li><span>Assurer la montée en compétence technique de l’équipe (revues de code, mentoring, bonnes pratiques).</span></li><li><span>Être l’interlocuteur technique privilégié du chef de projet, de l’architecte et du client.</span></li><li><span>Participer aux phases d’avant-vente (chiffrage, soutenance technique, POC).</span></li><li><span>Contribuer à la capitalisation technique transverse (frameworks internes, composants réutilisables).</span></li><li><span>Participer à la roadmap technique</span></li></ul><p><span><strong><u>Tests et Validation</u></strong></span></p><br><br><ul><li><span>Définir la stratégie de tests techniques (unitaires, intégration, performance).</span></li><li><span>Superviser les campagnes de tests et la correction des anomalies.</span></li><li><span>Garantir la qualité du code via des revues systématiques et outils d’analyse</span></li><li><span>Assurer la gestion des releases</span></li><li><span>Assurer une veille technologique sur l’écosystème</span></li><li><span>Être un acteur actif de la réduction de la dette technique</span></li></ul><p><span><strong><u>Documentation et Reporting</u></strong></span></p><br><br><ul><li><span>Documenter les architectures, spécifications techniques et procédures d’exploitation.</span></li><li><span>Assurer un reporting régulier sur l’avancement technique et les risques associés.</span></li><li><span>Contribuer aux dossiers d’exploitation et aux transferts vers les équipes RUN.</span></li></ul><p><span><strong><u>Estimation et Gestion des Charges</u></strong></span></p><br><br><ul><li><span>Participer aux estimations techniques (macro-chiffrage, planning, capacité).</span></li><li><span>Valider la cohérence technique des estimations produites par l’équipe.</span></li><li><span>Identifier les risques de dérive technique et proposer des plans de mitigation.</span></li></ul><p><span><strong><u>Sécurité et Environnement</u></strong></span></p><br><br><ul><li><span>Garantir le respect des standards de sécurité (RBAC, sécurité Dataverse, RGPD).</span></li><li><span>Veiller à la conformité des développements aux normes Groupe et de l’éditeur</span></li><li><span>Assurer la prise en compte des exigences de performance et de scalabilité.</span></li></ul><br>À propos de vous<p><span><span>Profil titulaire d’un bac +5 (Ecole d’Ingénieur ou Universitaire)</span></span></p><br><br><p><br><span><span>Expérience professionnelle avérée en développement Salesforce (&gt; 5 ans)</span></span></p><br><br><p><br><span><span>Expérience dans un environnement complexe</span></span></p><br><br><p><br><span><span>Connaissance des méthodes agiles</span></span></p><br><br><p><br><span><span>Maîtrise parfaite du français et de l'anglais (B2)</span></span></p><br><br><br><p><span><span><strong><u>Compétences techniques requises :</u></strong></span><span><strong><u>spécificité Salesforce</u></strong></span></span></p><br><br><ul><li><span><span>Apex avancé (triggers, batch, queueable)</span></span></li><li><span><span>Lightning Web Components</span></span></li><li><span><span>Flow Builder (record-triggered, scheduled)</span></span></li><li><span><span>SOQL / SOSL</span></span></li><li><span><span>Modèle de sécurité Salesforce</span></span></li><li><span><span>Intégrations API REST/SOAP</span></span></li><li><span><span>SFDX &amp; gestion des métadonnées</span></span></li><li><span><span>Data modeling Salesforce</span></span></li><li><span><span>Event-driven architecture (Platform Events)</span></span></li></ul><p><span><span><strong><u>Compétences techniques requises : Spécificité DYN</u></strong></span></span></p><br><br><ul><li><span><span>Architecture applicative</span></span></li><li><span><span>Dynamics 365 &amp; Power Platform</span></span></li><li><span><span>Intégration SI (API, Azure, ESB)</span></span></li><li><span><span>DevOps &amp; ALM</span></span></li><li><span><span>Sécurité applicative</span></span></li></ul><p><span><span><strong><u>Soft Skills</u></strong></span></span></p><br><br><ul><li><span><span>Communication</span></span></li><li><span><span>Leadership</span></span></li><li><span><span>Rigueur et constance</span></span></li><li><span><span>Proactivité</span></span></li><li><span><span>Ecoute &amp; bienveillance</span></span></li><li><span><span>Anglais (B2)</span></span></li><li><span><span>Amélioration continue</span></span></li></ul><br><p>You bring rigor, passion for challenges, and determination. You seek the opportunity to expand your expertise, achieve your goals, and thrive.</p><br><br>Informations supplémentaires<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity &amp; inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Égalité des chances en matière d'emploi<p>Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.</p><br><br>Récompenses..<p> At Orange, only your skills matter. </p><br><br> <p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have. </p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>AXA&nbsp;ASSURANCE&nbsp;MAROC</strong>&nbsp;recrute&nbsp;pour&nbsp;le&nbsp;compte&nbsp;de&nbsp;sa&nbsp;<strong>Direction Stratégie, Opérations et Technologie Afrique Atlantique </strong>un/une <strong>Développeur IT</strong>&nbsp;:</p><br><p><strong><u>Mission&nbsp;du&nbsp;poste&nbsp;:&nbsp;</u></strong></p><br><p>&nbsp;Le rôle du <strong>Développeur IT</strong> est de réaliser le développement informatique et la maintenance des outils informatiques. Expert dans un ou plusieurs langages de programmation, il participe et/ou assure l’analyse d’une application informatique à partir d’un cahier des charges.</p><br><p><strong><u>Activités&nbsp;du&nbsp;poste&nbsp;:</u></strong></p><br><p>Le <strong>Développeur IT</strong> exerce tout ou une partie des activités principales suivantes :</p><br><p><strong>L’analyse :</strong></p><br><p>• Etudier la faisabilité de la demande et la dimensionner (coût, délai, besoin, ...)<br>• Analyser le cahier des charges et participer à l’analyse fonctionnelle et technique<br>• Effectuer l’analyse organique de l’application et élaborer les dossiers de programmation<br>• Participer à la structure des fichiers et des tables</p><br><p><strong>La mise en œuvre :</strong></p><br><p>• Ecrire tout ou partie des programmes en respectant les normes et les standards en vigueur<br>• Elaborer des jeux de tests (unitaires ou d’intégration) et les exploiter<br>• Définir les procédures de reprise sur incidents<br>• Elaborer la documentation fonctionnelle et technique de l’application<br>• Contrôler la qualité du produit livré (fiabilité, ergonomie, ...)<br>• S’assurer de la faisabilité des solutions retenues auprès de la production/technique<br>• Assurer la mise en production de l’application<br>• Contrôler la bonne exécution des travaux batch</p><br><p><strong>Le suivi et l’amélioration :</strong></p><br><p>• Assister les opérateurs en cas de problèmes ponctuels<br>• Diagnostiquer ou aider au diagnostic des pannes et proposer des solutions<br>• Modifier et faire évoluer l’application en fonction des demandes des utilisateurs ou des évolutions techniques légales<br>• Participer à des réflexions concernant les améliorations des techniques de développement ou de mise en œuvre des solutions</p><br><p>En outre, et de façon non limitative, il peut être amené à effectuer toute mission à la demande de sa hiérarchie, compatible avec sa fonction.</p><br><p>&nbsp;<strong><u>Compétences&nbsp;requises:</u></strong></p><br><p><u>Compétences&nbsp;techniques&nbsp;:</u></p><br><ul><li>Maîtrise des méthodes de programmation</li><li>Maîtrise des applications informatiques dont il a la charge</li><li>Connaissance du métier et ses enjeux dans la branche dans laquelle il intervient</li></ul><p>&nbsp;<u>Compétences&nbsp;transversales :</u></p><br><ul><li>Sens de l'organisation et du détail</li><li>Capacités d'analyse</li><li>Respect des règles et procédures</li><li>Capacité à innover et proposer</li><li>Capacité à travailler méthodiquement dans la répétitivité</li></ul><p>&nbsp;<strong><u>Profil&nbsp;recherché&nbsp;:</u></strong></p><br><ul><li>De formation Bac+5 d’une université ou école d’ingénieur informatique;</li><li>Expérience d’au moins 3 ans sur un poste similaire dans le développement informatique sur le langage ciblé.</li></ul><p>Si&nbsp;le&nbsp;descriptif&nbsp;correspond&nbsp;à&nbsp;votre&nbsp;profil&nbsp;et&nbsp;motivations&nbsp;professionnelles,&nbsp;merci&nbsp;de&nbsp;nous&nbsp;faire&nbsp;parvenir&nbsp;vos&nbsp;CV.</p><br><p><strong>Pourquoi&nbsp;rejoindre&nbsp;AXA&nbsp;Assurance&nbsp;Maroc&nbsp;?</strong></p><br><ul><li>AXA&nbsp;est&nbsp;un&nbsp;des&nbsp;leaders&nbsp;de&nbsp;l’assurance&nbsp;et&nbsp;de&nbsp;la&nbsp;gestion&nbsp;d’actifs&nbsp;à&nbsp;travers&nbsp;le&nbsp;monde.</li><li>Nous&nbsp;aidons&nbsp;nos&nbsp;108&nbsp;millions&nbsp;de&nbsp;clients&nbsp;à&nbsp;traverser&nbsp;les&nbsp;petites&nbsp;et&nbsp;grandes&nbsp;difficultés&nbsp;de&nbsp;la&nbsp;vie.</li><li>Accéder&nbsp;à&nbsp;des&nbsp;opportunités&nbsp;de&nbsp;développement&nbsp;professionnel&nbsp;et&nbsp;de&nbsp;formation&nbsp;continue&nbsp;pour&nbsp;favoriser&nbsp;votre&nbsp;croissance&nbsp;au&nbsp;sein&nbsp;de&nbsp;notre&nbsp;entreprise&nbsp;et&nbsp;enrichir&nbsp;votre&nbsp;panel&nbsp;de&nbsp;compétences.</li><li>Evoluer&nbsp;dans&nbsp;une&nbsp;culture&nbsp;d'entreprise&nbsp;basée&nbsp;sur&nbsp;l’agilité,&nbsp;la&nbsp;performance&nbsp;individuelle&nbsp;et&nbsp;collective,&nbsp;la&nbsp;collaboration&nbsp;et&nbsp;l'éthique.</li><li>Être&nbsp;collaborateur&nbsp;AXA&nbsp;Assurance&nbsp;Maroc,&nbsp;c’est&nbsp;rejoindre&nbsp;un&nbsp;environnement&nbsp;de&nbsp;travail&nbsp;inclusif&nbsp;et&nbsp;diversifié,&nbsp;où&nbsp;chaque&nbsp;individu&nbsp;est&nbsp;valorisé&nbsp;et&nbsp;a&nbsp;la&nbsp;possibilité&nbsp;de&nbsp;s'épanouir.</li><li>Tous&nbsp;nos&nbsp;emplois&nbsp;sont&nbsp;ouverts&nbsp;aux&nbsp;personnes&nbsp;en&nbsp;situation&nbsp;d’handicap.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Notre client est un acteur institutionnel de référence, opérant dans un secteur réglementé à fort enjeu de sécurité, de conformité et de maîtrise des risques.<br> Dans le cadre du renforcement de son dispositif de gouvernance, de contrôle permanent et de gestion des risques, nous recrutons un(e) Responsable Sécurité de l’Information &amp; Risk Manager , basé(e) à Casablanca.<br> Missions principales Rattaché(e) à la Direction Contrôle Permanent &amp; Risk Management, vous contribuerez au pilotage du dispositif de sécurité de l’information, du Système de Management de la Sécurité de l’Information, ainsi qu’au dispositif global de gestion des risques.<br> À ce titre, vos principales missions seront les suivantes : Sécurité de l’information et SMSI Contribuer à l’animation, au suivi et à l’amélioration continue du SMSI.<br> Veiller à la mise en œuvre et au respect des politiques, procédures et règles de sécurité de l’information.<br> Participer à la préparation, l’animation et le suivi des instances liées à la sécurité de l’information.<br> Assurer le suivi des plans d’actions sécurité et des recommandations issues des audits, contrôles et revues.<br> Contribuer au maintien du niveau de conformité du SMSI avec les exigences de la norme ISO/IEC 27001.<br> Participer à l’identification, l’évaluation et le traitement des risques liés à la sécurité de l’information.<br> Contribuer aux actions de sensibilisation des collaborateurs aux bonnes pratiques de sécurité.<br> Gestion des risques Participer à l’identification, l’évaluation, la hiérarchisation et le suivi des risques liés aux activités, processus métiers, processus supports et systèmes d’information.<br> Contribuer à l’élaboration et à la mise à jour des cartographies des risques.<br> Assurer le suivi des plans d’actions de traitement des risques avec les parties prenantes concernées.<br> Participer à l’animation du dispositif de gestion des risques et à la diffusion d’une culture du risque.<br> Préparer les reportings, tableaux de bord et supports de suivi relatifs aux risques.<br> Gestion des incidents et suivi des actions Participer au suivi des incidents de sécurité de l’information et des incidents opérationnels significatifs.<br> Assurer le suivi des actions correctives et préventives jusqu’à leur clôture.<br> Contribuer à l’analyse des causes et à l’identification des zones de risque.<br> Participer à la consolidation des indicateurs relatifs aux incidents, risques et plans d’actions.<br> Pilotage et reporting Produire les tableaux de bord liés à la sécurité de l’information, aux risques et aux plans d’actions.<br> Assurer le suivi régulier des indicateurs relevant de votre périmètre.<br> Contribuer à la préparation des comités, revues et reportings internes.<br> Participer aux projets transverses impliquant des enjeux de sécurité de l’information, de contrôle interne ou de gestion des risques.<br> De formation supérieure Bac+4/Bac+5 en informatique, cybersécurité, systèmes d’information, audit, gestion des risques ou équivalent, vous justifiez d’une expérience réussie dans l’un ou plusieurs des domaines suivants : Sécurité de l’information Gouvernance SSI Gestion des risques Audit SI Contrôle interne Conformité Continuité d’activité Vous disposez d’une bonne compréhension des architectures SI : réseaux, serveurs, postes de travail, annuaires, messagerie, environnements virtualisés.<br> Vous maîtrisez ou connaissez les sujets suivants : Sécurité réseau : firewall, VPN, segmentation, proxy, accès distants Solutions de sécurité : EDR, SIEM, SOC, IAM, MFA, DLP, chiffrement, sauvegarde, supervision Gestion des vulnérabilités Lecture et exploitation de rapports d’audit technique, tests d’intrusion, scans de vulnérabilités ou analyses de risques Référentiels cybersécurité : ISO 27001, ISO 27002, ISO 27005, ISO 22301, CIS Controls, EBIOS RM Une certification de type ISO 27001 Lead Implementer / Lead Auditor, EBIOS RM, CISM, CISSP, CompTIA Security+ ou équivalent serait fortement appréciée.<br> Qualités attendues Esprit d’analyse et de synthèse Rigueur et sens de l’organisation Capacité à gérer des sujets transverses Aisance relationnelle et rédactionnelle Capacité de communication, de sensibilisation et d’influence Autonomie, discrétion et sens de la confidentialité</span> </div>