Technical Analysts Jobs in Morocco
1464 Jobs Found
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<b>Position:</b>Analytics Product Engineer<br><br><b>Job Description:</b><p><b>Arrow Enterprise Computing Solutions</b> (ECS), a part of Arrow Electronics, brings innovative IT solutions to market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their channel partners. We help businesses grow faster, operate efficiently and transform in a dynamic market.</p><br><br><br><p><b>*** Please submit your application in English ***</b></p><br><br><br><p><b>Purpose of the Role</b></p><br><br><br><p>The <b>Analytics Product Engineer</b> ensures that BIAR’s (<b>B</b>usiness <b>I</b>ntelligence, <b>A</b>nalytics & <b>R</b>eporting) analytics products are built on scalable, consistent, and reusable data foundations.</p><br><br><p>This role bridges business requirements and IT-delivered data structures by translating analytical needs into clear data specifications and designing robust semantic models for analytics consumption.</p><br><br><p>The role complements IT’s ownership of ETL and core data modeling by focusing on analytical usability, consistency, and product quality.</p><br><br><br><p><b>Key Responsibilities</b></p><br><br><br><p><b>Analytics Data & Model Design</b></p><br><br><ul><li><p>Design and maintain reusable, certified datasets for Power BI and analytics solutions</p><br><br></li><li><p>Define and implement best practices for analytics data modeling</p><br><br></li><li><p>Ensure consistent KPI logic and semantic definitions across products</p><br><br></li><li><p>Optimize performance and usability of analytical datasets</p><br><br></li></ul><br><p><b>Collaboration with IT</b></p><br><br><ul><li><p>Translate analytics requirements into structured data needs</p><br><br></li><li><p>Provide input and feedback on IT-delivered data models from an analytics perspective</p><br><br></li><li><p>Support integration of MDM (Master Data Management) structures into analytics layers</p><br><br></li></ul><br><p><b>Standardization & Reusability</b></p><br><br><ul><li><p>Promote modular, scalable dataset design instead of report-by-report development</p><br><br></li><li><p>Reduce duplication of calculations and KPI definitions</p><br><br></li><li><p>Establish quality standards for analytics data products</p><br><br></li></ul><br><p><b>MDM & Governance Alignment</b></p><br><br><ul><li><p>Ensure master data is consistently reflected in analytics products</p><br><br></li><li><p>Align closely with Data Governance on glossary definitions and standards</p><br><br></li><li><p>Support implementation of certified datasets and trusted data sources</p><br><br></li></ul><br><p><b>Enablement & Mentoring</b></p><br><br><ul><li><p>Guide BIAR analysts in modeling best practices</p><br><br></li><li><p>Raise overall technical maturity within BIAR</p><br><br></li></ul><br><p><b>What we are looking for:</b></p><br><br><ul><li><p><b>3+ years experience in BI and <span>Databricks</span>, analytics engineering, or data modeling</b></p><br><br></li><li><p>Strong expertise in Power BI datasets and semantic modeling</p><br><br></li><li><p>Solid understanding of dimensional modeling concepts</p><br><br></li><li><p>Experience collaborating with centralized IT data teams</p><br><br></li><li><p>Structured, quality-focused mindset</p><br><br></li><li><p>Ability to explain technical concepts to business stakeholders</p><br><br></li></ul><br><p><b>Success Measures (First 12 Months)</b></p><br><br><ul><li><p>Establishment of certified, reusable datasets for key domains</p><br><br></li><li><p>Reduced duplication of KPI logic across reports</p><br><br></li><li><p>Improved performance and scalability of analytics solutions</p><br><br></li><li><p>Clear working model established with IT and MDM stakeholders</p><br><br></li></ul><br><p>Do you see yourself as our future colleague? If yes – send us your application.</p><br><br><p><b>PLEASE ATTACH YOUR RESUME IN ENGLISH</b></p><br><br><br><p>#LI-KZ1 #LI-HYBRID </p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Business Support<br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As a Business Operations Analyst (Product Catalogue Analyst) , you will be responsible for managing the Arrow EMEA repository of vendor products by ensuring product information is accurate, complete, and up to date. You will work closely with cross-functional teams to maintain data quality, support business operations, and contribute to continuous process improvements. Your key responsibilities will include Uploading and keeping up-to-date catalogues and price lists received from vendors Identifying & classifying segmentation, product line and granularity of items Aligning workload activities with financial calendar period and vendors closing period Enriching item lines with specific logistic elements (weight, size ) Being a key user on gap analysis for new release/platform improvements Cooperating with other teams like Operations, Sales, Finance, Business Analysts & IT regarding compliance and legal topics Preparing and analyzing reports Monitoring the quality of data Establishing and maintaining profitable relationships with vendors Updating Arrow Product Catalog and ensuring data is accurately entered in terms of product classification, prices, lifecycle etc. Offer support for inquiries originating from sales, operations and other colleagues from Arrow Participating in User Acceptance Testing (UAT) sessions when required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>A four-year degree and 1 2 years of related experience, or a two-year degree with equivalent related experience.</li><li>Fluent English skills, both written and verbal.</li><li>Excellent analytical skills.</li><li>Advanced Microsoft Excel skills (including Pivot Tables and VLOOKUP).</li><li>High level of ownership and accountability for assigned tasks.</li><li>Strong communication skills with a proactive, can-do attitude.</li></ul><p></p></section>
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<br> Company culture : <p><b>HEOMI </b>is characterized by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. The company also integrates a more moderate <strong>innovation component</strong>, encouraging initiative and adaptability. Finally, a less dominant <strong>organizational dimension</strong> provides a structuring framework to support efficiency.
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<br> Job : <p>Joining HEOMI means saying yes to a meaningful experience, where encounters and tasks push you to grow every day within a committed and dynamic team.</p><br><br><p>Reporting to the IT Director, your main responsibilities as an AS400 / RPG Developer will be:</p><br><br><p>- Analyze needs;</p><br><br><p>- Automate work methods;</p><br><br><p>- Develop applications in FREE RPG, RPG III, RPGILE, RPGLE;</p><br><br><p>- Maintain applications in RPG 3, RPG 4;</p><br><br><p>- Provide technical support to users;</p><br><br><p>- Ensure technological watch;</p><br><br><p>- Write IT documentation;</p><br><br><p>- Participate in change management.</p><br><br> <br> <br> Required profile : <p><strong><u>Education and Experience: </u></strong></p><br><br><p>- Master's degree (BAC+5) in IT with at least 2 years of experience in a similar role.</p><br><br><p><br><strong><u>Required technical skills: </u></strong></p><br><br><br><p>- You can perform programming in FREE RPG/RPG3/RPG4, modular programming, bug fixing, SQL, and documentation.</p><br><br><p>- You have a good understanding of software architecture and Agile methodology.</p><br><br><p>- You have very good knowledge in two of the following environments:</p><br><br><p>- Functional environment:</p><br><br><p>- Health / Third-party payment / Teletransmission / Accounting / Insurance management.</p><br><br><p>- Technical environment:</p><br><br><p>- FREE RPG / RPG 3 / RPG 4 / AS400 / DSPF and complex screens (multi-format, subfiles, windows...) / Print files (PRTF) / DB2.</p><br><br><p>We are looking for employees with a great team spirit, who are autonomous, curious, and dynamic. People with strong human values, necessary for learning a trade that may be new, but is incredibly exciting and rewarding.</p><br><br> <br><br> </div>
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Company culture : <p>
<strong>Akwa Group</strong> operates within a balanced culture where <strong>collaboration and performance</strong> play a central role. The company values strong human relationships, teamwork and accountability, while maintaining a clear focus on results and achievement. This dynamic is complemented by an <strong>openness to innovation</strong>, supporting agility and adaptation to market changes. Overall, it reflects an environment that combines collective engagement, performance-driven mindset and the ability to evolve. </p><br><br>
<br> Job : <p><strong>Network Analyst</strong></p><br><br><p>Location: Casablanca, Morocco<br>Contract type: Permanent (CDI)<br>Experience: 1 to 5 years<br>Education level: Bachelor's to Master's degree (3-5 years post-secondary) (IT, Networks, Telecoms)<br>Salary: To be negotiated based on profile and experience</p><br><br><p>About us:<br>To support our growth and the modernization of our IT infrastructure, we arelooking for a motivated Network Analyst passionate about technology.<br>Joining our team means becoming part of a dynamic environment where learningand development are encouraged.</p><br><br><p>Main responsibilities:<br>• Installation, configuration, and maintenance of network equipment<br>(switches, routers, firewalls, Wi-Fi, etc.)<br>• Provide level 2 support for network incidents (LAN, WAN, Wi-Fi).<br>• Monitor network performance and supervise it using monitoring tools<br>(e.g., Zabbix, SolarWinds, Librenms)<br>• Analyze and resolve connectivity and security incidents<br>• Document procedures and network configurations<br>• Participate in infrastructure evolution projects (migration,<br>deployment, optimization)<br>• Provide technical assistance to internal users and clients</p><br><br><p>Profile sought:<br>• Degree in IT, networks, or telecommunications<br>• Cisco certification (CCNA) or equivalent<br>• Solid knowledge of network protocols: TCP/IP, VLAN, STP, BGP<br>• Good understanding of IP addressing principles (IPv4/IPv6) and DNS/DHCP<br>• Basic knowledge of security technologies: Firewalls (Fortinet, Palo Alto).<br>• Analytical mindset, rigor, customer service orientation, and ability to work in a team<br>• Technical curiosity and strong desire to learn<br>• Autonomy and sense of responsibility</p><br><br> <br> Required profile : <p><strong>Network Analyst</strong></p><br><br><p>Location: Casablanca, Morocco<br>Contract type: Permanent (CDI)<br>Experience: 1 to 5 years<br>Education level: Bachelor's to Master's degree (3-5 years post-secondary) (IT, Networks, Telecoms)<br>Salary: To be negotiated based on profile and experience</p><br><br><p>About us:<br>To support our growth and the modernization of our IT infrastructure, we arelooking for a motivated Network Analyst passionate about technology.<br>Joining our team means becoming part of a dynamic environment where learningand development are encouraged.</p><br><br><p>Main responsibilities:<br>• Installation, configuration, and maintenance of network equipment<br>(switches, routers, firewalls, Wi-Fi, etc.)<br>• Provide level 2 support for network incidents (LAN, WAN, Wi-Fi).<br>• Monitor network performance and supervise it using monitoring tools<br>(e.g., Zabbix, SolarWinds, Librenms)<br>• Analyze and resolve connectivity and security incidents<br>• Document procedures and network configurations<br>• Participate in infrastructure evolution projects (migration,<br>deployment, optimization)<br>• Provide technical assistance to internal users and clients</p><br><br><p>Profile sought:<br>• Degree in IT, networks, or telecommunications<br>• Cisco certification (CCNA) or equivalent<br>• Solid knowledge of network protocols: TCP/IP, VLAN, STP, BGP<br>• Good understanding of IP addressing principles (IPv4/IPv6) and DNS/DHCP<br>• Basic knowledge of security technologies: Firewalls (Fortinet, Palo Alto).<br>• Analytical mindset, rigor, customer service orientation, and ability to work in a team<br>• Technical curiosity and strong desire to learn<br>• Autonomy and sense of responsibility</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >As a DCC Analyst, you will be responsible for the execution and monitoring of processes related to the coordination of technical changes. Your responsibilities will include impact analysis, action tracking, stakeholder coordination, and updating the data necessary for the successful execution of operations. You will join a dynamic environment requiring autonomy, analytical skills, and strong collaboration with multidisciplinary teams.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Education: Bac+5 in Industrial Engineering, Mechanical Engineering, Supply Chain, Operations Management or equivalent field.</font></font></li><li><font dir="auto" ><font dir="auto" >Experience: 3-5 years of experience in an industrial environment, engineering operations, supply chain or technical project management.</font></font></li><li><font dir="auto" ><font dir="auto" >Experience in coordinating cross-functional activities and analyzing operational data.</font></font></li><li><font dir="auto" ><font dir="auto" >Technical Skills: Good command of ERP, PLM systems or configuration management tools.</font></font></li><li><font dir="auto" ><font dir="auto" >Ability to conduct impact analyses and identify operational risks.</font></font></li><li><font dir="auto" ><font dir="auto" >Experience in process monitoring and activity management.</font></font></li><li><font dir="auto" ><font dir="auto" >My mastery of reporting and performance monitoring tools.</font></font></li><li><font dir="auto" ><font dir="auto" >Good understanding of industrial flows and supply chain.</font></font></li><li><font dir="auto" ><font dir="auto" >Behavioral Skills: Autonomy and sense of responsibility.</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent analytical and problem-solving skills.</font></font></li><li><font dir="auto" ><font dir="auto" >Good communication skills.</font></font></li><li><font dir="auto" ><font dir="auto" >Ability to coordinate multiple stakeholders.</font></font></li><li>Esprit d'am lioration continue.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">Job Description <div> <p> <strong>Key Responsibilities:</strong> </p> <p>As a Data Analyst you will: </p> <p>- Receive and develop briefs from your Client Lead and work collaboratively to ensure work of the highest quality </p> <p>- Maintain analytics data views for accurate reporting and insights capability </p> <p>- Maintain and update stored procedures </p> <p>- Combine internal data with other data sources to provide a holistic view </p> <p>- Participate in all daily ceremonies and events, raising issues as soon as identified to facilitate delivery </p> <p>- Inspect and adapt your way of working for continuous improvement </p> <p>- Embody an Agile mindset and culture</p> <p>- Provide accurate, insightful and timely analysis to the business to help decision making. </p> <p>- Ability to simplify the complex and generate precise insights then communicate them clearly. </p> <p>- Continually look to improve processes through efficiencies and by applying best practice </p> <p>- Challenge the stakeholders and the business backlogs to focus work around the areas that really matter </p> <p>- Actively add to the Squads backlog with work that would benefit customers </p> <p>- Steer the agenda and be a trusted partner for work </p> <p>- Ability to contribute to an analytics roadmap for continuous insight delivery improvement</p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <p> <strong>Here are the key skills & experience requested:</strong> </p> <p>* Strong interpersonal skills so that you can work closely with the Team</p> <p>* Skilled at adapting communication for both technical and non-technical audiences </p> <p>* Able to learn data sources and methodologies quickly and apply technical skills to curate accurate analytics data views </p> <p>* Familiarity with GitHub and quality assurance checking of SQL scripts </p> <p>* Experience in obtaining insight from large data sets and sharing actionable learnings with the wider business </p> <p>* 2 years+ experience in coding complex SQL queries against a large relational customer database, identifying relevant data sources and summarising to provide the insight as identified </p> <p>* Experience in updating SQL stored procedures </p> <p>* Ability to resolve data-related problems </p> <p>* Proficiency in Python and / or R a bonus </p> <p>* Proficiency with data visualization software (e.g. Power BI) a bonus </p> <p>* Good experience of using Excel and MS Office </p> <p>* Skilled at creating engaging, actionable, easy to understand insight </p> <p>* Track record of creating compelling data visualisations </p> <p>* Passion for customer and generally curious </p> <p>* Telecoms-industry experience desirable </p> <p>* Highly numerate with a Degree in Mathematics/Statistics or similar degree with high numerate content </p> <p>* Ability to collaborate and work effectively in a team but also comfortable with owning product backlog items and self-organising to deliver them </p> <p>* Highly organised and able to juggle multiple priorities concurrently </p> <p>* Excellent problem solving skills with a logical approach</p> <p>* Fluent in English</p></div><p></p></section>
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<p><strong>Technical Support Senior Technician - English & French Speaker </strong></p><br><p>At Dell Technologies, world-class service doesn’t end when customers purchase our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization, and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution, and document it.</p><br><p>Join us as a <strong>Senior Technical Support Technician</strong> on our <strong>Technical Support</strong> Team in <strong>Casablanca </strong>to do the best work of your career and make a profound social impact.</p><br><p><strong>What you’ll achieve</strong></p><br><p><br>The Technical Support Team is responsible for providing online and distance phone support, through a technical diagnosis of desktops, laptops, peripherals (tablets, printers, projectors, etc.), and customized software assistance that supports Dell products and others according to the situations. As a Technical Support Senior Technician for the Middle East, you will answer questions relating to the installation, the proper functioning, configuration, customization of specific products according to procedures and clearly defined rules (e.g. the type of guarantee, the warranty expiration, the type of customer contract, etc...) and apply a logical technical diagnosis to identify customer issues and investigate the possible causes effectively in order to provide appropriate solutions. </p><br><p><br><strong>You will:</strong></p><br><ul><li>Provide first-level support</li><li>Use troubleshooting techniques and tools to identify technical defects/issues</li><li>Assign incidents in line with documented guidelines and procedures</li><li>Actively support the customer in all aspects through to problem resolution, keeping the customer informed and updated throughout the life of the incident</li><li>Clearly and concisely log and track details of solutions provided to resolve customer issue while maintaining and updating customer database</li></ul><p>Take the first step towards your dream career</p><br><p><br>Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for in this role:<br><strong>Essential Requirements</strong></p><br><ul><li>Fluent communication skills in English & French </li><li>Minimum of 1-year related experience in Technical Support</li><li>Ability to analyze and solve technical problems by investigating potential solutions using troubleshooting skills</li><li>Good organizational and interpersonal skills</li><li>Excellent telephone and customer handling skills</li></ul><p><strong>Who we are</strong></p><br><p>We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.<br>Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.</p><br><p><br>Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.</p><br><br> </div>
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Job : <p><strong>Your missions</strong></p><br><br><p>Reporting to the After-Sales Manager, you are responsible for the technical quality of the training delivered to our network. As such, you will focus on two main areas:</p><br><br><p><u><strong>Design and delivery of technical training:</strong></u></p><br><br><ul><li>Design and deliver technical training sessions in various formats: face-to-face, e-learning, and on-the-job training</li><li>Train technicians on all vehicle systems: powertrain, EV/PHEV technologies, ADAS, diagnostics, electricity, and bodywork</li><li>Conduct training for new model launches, so that network technicians are operational as soon as they are released for sale</li><li>Continuously develop and update training materials: presentations, workshop guides, diagnostic scenarios, and e-learning modules</li><li>Evaluate the effectiveness of training through tests and field feedback, and adjust content accordingly</li><li>Certify technicians according to the brand's competency framework and ensure monitoring of certification levels across the network</li><li>Manage and maintain training equipment, workshop tools, and demonstration vehicles</li></ul><p><u><strong>Knowledge management and reporting:</strong></u></p><br><br><ul><li>Produce technical bulletins, troubleshooting guides, and best practice documents for the network</li><li>Track and report key performance indicators: certification levels, training attendance rates, and technician performance</li><li>Contribute to the continuous improvement of the technical training curriculum, in coordination with the manufacturer</li></ul> <br> Required profile : <p><strong>Your profile</strong><br>A technician at heart, a trainer by calling, you know how to transform field expertise into a concrete and memorable learning experience.<br> </p><br><br><p><strong>Education</strong></p><br><br><p>Technical degree in Automotive Mechanics, Electromechanics, or equivalent<br>A Train-the-Trainer certification or additional pedagogical training is a plus</p><br><br><p><strong>Experience</strong></p><br><br><p>Minimum 5 years of workshop experience as a technician or diagnostic specialist, ideally on Asian brands<br>2 to 3 years of experience in delivering technical training (face-to-face, workshop, or e-learning)<br>Experience with EV/PHEV/BEV technologies is highly desirable given our product range</p><br><br><p><strong>Technical Skills</strong></p><br><br><p>Proficiency in diagnostic tools (OBD, oscilloscope, manufacturer software)<br>In-depth knowledge of modern vehicle architectures: electrical/electronic systems, ADAS, connected features<br>Ability to read and interpret electrical schematics, technical manuals, and engineering documentation<br>Proficiency in educational content creation tools: PowerPoint, e-learning platforms, or LMS</p><br><br><p><strong>Languages</strong></p><br><br><p>English: fluent - essential (all OEM documentation and headquarters communication are in English)<br>Arabic and French: fluent - required (delivery of network training and internal reporting)</p><br><br><p><strong>Personal Qualities</strong></p><br><br><p>Excellent communication skills: ability to simplify complex technical concepts for audiences of varying levels<br>Pedagogical skills, patience, and enthusiasm for skills transfer<br>Autonomy and organizational skills - simultaneous management of multiple training schedules<br>Availability for occasional national and international travel</p><br><br> <br><br> </div>
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Job : <p>We are looking for a profile of "<strong>Technician in Hydraulics or Electricity" </strong>for our Entity in<strong> Errachidia</strong></p><br><br><p><strong>Main missions of the position:</strong></p><br><br><p>• Control and monitor the various technical aspects related to investments and technical performance of the water and sanitation or electricity sectors.<br>• Collect and/or extract data necessary for studies relating to distribution networks<br>• Analyze and interpret physical quantities and performance indicators<br>• Prepare activity reports and/or dashboards<br>• Maintain the investment file in terms of contractual and budgetary forecasts and achievements<br>• Carry out important site visits by sampling<br>• Properly maintain project valuation files for investments by category<br>• Ensure a system for archiving technical files in line with the internal IS<br> </p><br><br> <br> <br> Required profile : <p><strong>Profile sought:</strong></p><br><br><p>• You have a state diploma "Bac+2" or equivalent in civil engineering/hydraulics/public works/Electrical Engineering.<br>• You have at least 2 years of experience in a similar position.<br>• You have a good command of computer tools (Microsoft Office)<br>• Proficiency in technical software related to the activity is an asset.</p><br><br><p><strong>Desired personality traits:</strong></p><br><br><p>• Good oral and written communication skills.<br>• Interpersonal skills, team spirit<br>• Punctuality, diligence, and availability<br>• Respect for procedures and safety rules<br>• Rigor, organization, planning, and autonomy<br> <br> </p><br><br> <br><br> </div>
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<br> Company culture : <p>
<strong>Coface</strong> is characterized by a predominantly <strong>collaborative culture</strong>, placing people, trust and quality professional relationships at the core of its operations. A close management approach encourages guidance, empowerment and skills development within a supportive environment. This culture is strongly complemented by a <strong>competitive dimension</strong>, focused on performance, results and customer orientation. It is also supported by a structured <strong>organizational foundation</strong> ensuring rigor and reliability, while a more moderate <strong>innovation component</strong> contributes to adaptability and continuous improvement. </p><br><br>
<br> Job : <p>The CBO Analyst ensures the administration of credit insurance policies, with a specialization in issuing policies and endorsements. They ensure the precise and timely processing of contractual documents in accordance with underwriting decisions, while guaranteeing data quality, regulatory compliance, and adherence to service level agreements. They collaborate closely with internal teams to ensure high service quality and efficient operations.</p><br><br><p><strong>Main tasks</strong></p><br><br><ul><li>Perform the activities necessary for the smooth operation of contracts in the relevant systems, particularly the management of contractual conditions and billing.</li><li>Issue contractual documents such as policies, contracts, endorsements, premium notices, and invoices.</li><li>Process requests, complaints, and queries from clients or intermediaries in collaboration with the sales team and Account Executives.</li><li>Manage and prioritize requests while ensuring regular communication with entities and the Team Leader to guarantee SLA compliance.</li></ul><p><strong>Internal and external support</strong></p><br><br><ul><li>Record and create policies in Coface systems.</li><li>Receive and process information and documents provided by prospects and clients to compile and update files.</li><li>Process commercial information, analyze anomalies, and update systems.</li><li>Issue contractual documents (policies and contracts) in accordance with instructions received and ensure their correct recording in the various information systems.</li><li>Respond effectively to requests from internal and external clients within Coface's response time limits.</li></ul><p><strong>Control and process</strong></p><br><br><ul><li>Identify and implement process improvements to optimize workflows and productivity.</li><li>Ensure the proper execution of operational processes.</li><li>Keep insured client files up-to-date and correctly documented.</li><li>Ensure effective communication with sales, technical, and management teams.</li><li>Apply KYC (Know Your Customer) procedures and requirements. </li></ul> <br> Required profile : <ul><li>Proficiency in Excel and strong analytical skills.</li><li>Ability to process and control financial data.</li><li>Knowledge of financial statements, premium calculations, and KPI monitoring.</li><li>Good level of French.</li><li>Excellent communication skills and ability to work in an international environment.</li><li>Bachelor's to Master's degree (Bac+3 to Bac+5) in Accounting, Finance, Management, or equivalent field.</li><li>Strong analytical skills and customer focus.</li></ul> <br><br> </div>
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Job : <p>We are looking for a profile of "<strong>Technician in Hydraulics or Electricity" </strong>for our Entity in<strong> Errachidia</strong></p><br><br><p><strong>Main missions of the position:</strong></p><br><br><p>• Control and monitor the various technical aspects related to investments and technical performance of the water and sanitation or electricity sectors.<br>• Collect and/or extract data necessary for studies relating to distribution networks<br>• Analyze and interpret physical quantities and performance indicators<br>• Prepare activity reports and/or dashboards<br>• Maintain the investment file in terms of contractual and budgetary forecasts and achievements<br>• Carry out important site visits by sampling<br>• Properly maintain project valuation files for investments by category<br>• Ensure a system for archiving technical files in line with the internal IS<br> </p><br><br> <br> <br> Required profile : <p><strong>Profile sought:</strong></p><br><br><p>• You have a state diploma "Bac+2" or equivalent in civil engineering/hydraulics/public works/Electrical Engineering.<br>• You have at least 2 years of experience in a similar position.<br>• You have a good command of computer tools (Microsoft Office)<br>• Proficiency in technical software related to the activity is an asset.</p><br><br><p><strong>Desired personality traits:</strong></p><br><br><p>• Good oral and written communication skills.<br>• Interpersonal skills, team spirit<br>• Punctuality, diligence, and availability<br>• Respect for procedures and safety rules<br>• Rigor, organization, planning, and autonomy<br> <br> </p><br><br> <br><br> </div>
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<p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br>
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<br> Company culture : <p><strong>UM6P – Mohammed VI Polytechnic University</strong> operates within a <strong>strongly innovation-driven culture</strong>, where creativity, experimentation and intellectual boldness are key foundations. The university promotes initiative, openness and autonomy in a stimulating environment focused on research, entrepreneurship and impact. This innovative mindset is reinforced by a <strong>solid cooperative dimension</strong>, fostering collaboration, knowledge sharing and human development. A <strong>clear focus on performance and excellence</strong> further supports this culture, while formal processes remain lighter to maintain agility and flexibility.
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<br> Job : <p>As part of our project to develop industrial Variable Frequency Drives (VFDs), we are looking for a rigorous and dynamic Measurement and Testing Technician. You will be responsible for the reliability of our prototypes and their performance during testing phases in the lab and at industrial sites, ensuring a smooth transition to commissioning.</p><br><br>Main tasks<ul> <li><strong>Test Bench Preparation:</strong> Installation and configuration of measurement equipment (oscilloscopes, power analyzers, high voltage probes) for prototype testing.</li> <li><strong>Test Execution:</strong> Carrying out validation test protocols in the lab (no-load tests, motor load tests, temperature rise tests).</li> <li><strong>Diagnosis and Analysis:</strong> Data collection, result interpretation, and identification of operational anomalies.</li> <li><strong>On-site Commissioning:</strong> Participation in field testing campaigns, including wiring, connection, and verification of communication between control blocks and the HMI.</li> <li><strong>Technical Maintenance:</strong> Technical support during mechanical and electrical assembly of prototypes.</li> </ul>Profile sought<ul> <li><strong>Education:</strong> Higher Technician (BTS/DUT/Professional License) in Electrical Engineering, Electronics, Electrotechnics, or Industrial Maintenance.</li> <li><strong>Technical Expertise:</strong></li> </ul><ul> <li> <ul> <li>Proficiency in measurement instrumentation (multimeters, oscilloscopes, spectrum analyzers).</li> <li>Good understanding of electrical diagrams and power conversion systems (VFDs, inverters).</li> <li>Knowledge of industrial communication protocols.</li> </ul> </li> </ul><ul> <li><strong>Experience:</strong> Desired experience in an industrial environment, ideally in the maintenance or testing of power equipment.</li> <li><strong>Soft Skills:</strong> Methodical rigor, analytical ability, strict adherence to electrical safety standards (Electrical certification desired).</li> </ul><br> <br><br> </div>
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Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market.
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<br> Job : <p>Join a dynamic company in the <strong>IT</strong> sector and contribute to our success as a <strong>Bilingual French & English Speaking Advanced Helpdesk Technician</strong>. The adventure will take place in the heart of <strong>Casablanca</strong>. Your role will be essential in resolving technical incidents and maintaining user satisfaction.</p><br><br><p>The main goal is to provide reactive and effective first-level technical support, ensuring the resolution of problems encountered by users within deadlines and according to company quality standards. You will be a key contact point for technical assistance, actively participating in the continuous improvement of IT services.</p><br><br><p>Your main tasks will include:</p><br><br><ul><li>Manage calls and technical support requests from users in French and English.</li><li>Diagnose and resolve hardware and software incidents.</li><li>Install, configure, and maintain computer equipment and software.</li><li>Document interventions and solutions provided in a knowledge base.</li><li>Escalate complex problems to specialized teams when necessary.</li><li>Participate in user training on tools and best practices.</li><li>Stay updated on technology to propose improvements.<br></li></ul> <br> <br> Required profile : <p>A <strong>Bac +2</strong> level of education (equivalent to a 2-year associate's degree) is required for this position.</p><br><br><p>Professional experience of <strong>1 to 3 years</strong> in a similar role is sought. Experience in call centers or IT professions will be a major asset.</p><br><br><p>The ideal candidate has strong technical expertise, particularly in:</p><br><br><ul><li>Mastery of <strong>diagnosing and resolving</strong> IT incidents.</li><li>Excellent <strong>oral and written communication</strong> skills in French and English.</li><li>Knowledge of operating systems (Windows, macOS) and office environments.</li><li>Skills in ticket management and use of support tools.</li><li>Ability to work under pressure and manage priorities.</li><li>Team spirit and developed customer service skills.</li></ul><p>If you recognize yourself in this description and are ready to take on this stimulating challenge, don't hesitate!</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Activities Live an extraordinary and unique adventure within a large industrial group, the agility and autonomy of an SME. Type of Contract: Local Permanent Contract. Your role The Industrial Maintenance & New Works Technician maintains, repairs, revises, and modifies electronic and electrical equipment. He must demonstrate good technical knowledge but also be a good listener to understand the technical constraints encountered by his interlocutor. As an Industrial Maintenance & New Works Technician, your responsibilities will be as follows*:</p><p>Ensure preventive and corrective maintenance of industrial equipment; Reduce machine downtime; Fill in intervention reports and ensure equipment monitoring; Guarantee the reliability and safety of equipment in compliance with safety, quality, and environmental rules; Contribute to the optimization of maintenance costs and continuous improvement of installations; Carry out preventive and corrective maintenance interventions on industrial equipment; Diagnose breakdowns and propose appropriate solutions; Perform adjustments, repairs, and replacements of defective parts; Participate in the installation and commissioning of new machines; Supervise on-site interveners; Check the proper functioning of machines after intervention; Comply with safety standards and internal procedures; Contribute to the continuous improvement of maintenance processes; Ensure the tidiness and cleanliness of the maintenance workshop.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Be from a Bac+2 level of education or higher;</li><li>Having 5 years of experience in a similar position;</li><li>Mastery of the French language, both written and spoken;</li><li>Mastery of diagnostic and measurement tools;</li><li>Technical versatility (electricity, mechanics, hydraulics, and automation);</li><li>Ability to read and interpret electrical and mechanical diagrams;</li><li>Ability to work in a team and communicate effectively;</li><li>Driving license required</li></ul><p>Your interpersonal skills, your curiosity, as well as your ability to be proactive and oriented towards innovation will allow you to successfully carry out your missions and thrive in this position.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >The operations technician is responsible for supervision, ticket processing, and managing calls and emails for basic level technical support. Operations Technician reporting to the Team Leader, whose main responsibilities are: Monitoring of client network, system, and security platforms; Answering calls in French or English for our clients; Managing email; Qualifying received tickets and requesting diagnostics as needed; Managing weekly and monthly network KPIs; Third-party management; Incident processing; Creating incident tickets from the monitoring tool or following the receipt of calls or emails; Performing diagnostics according to internal procedures; Initiating escalation procedures when necessary; Contributing to the knowledge base based on the analysis of processed incidents; Managing requests; Providing support for the use and updating of software; Managing user accounts (account unlocking, troubleshooting, resolving email and office automation issues, managing peripherals, etc.); Coordination; Participating in skills transfers for new recruits or as part of a reversibility process. Provide customer reports.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Minimum of a 2-3 year post-secondary degree in Computer Science, bilingual, you have initial experience in a service desk or technical support role. Knowledge of support tools is required. Experience with Active Directory and MS Exchange is preferred. Technical Environment: Network: Routers, Switches; System: Linux, Windows. Virtualization: VMware, Citrix, Hyper-V, Amazon Workspace Telephony: Avaya, IP Telephony Security: Fortinet, Palo Alto, F5 Knowledge: Customer support expertise Good knowledge of systems (Windows, Linux) Good knowledge of virtualized environments Good knowledge of network technologies Soft Skills: Active listening, customer service orientation, empathy, ability to manage stress, adaptability, rigor and responsiveness (essential), excellent learning ability Hard Skills: Good level of French and English (spoken and written), excellent communication skills, availability and flexibility (3x8 shift work, 24/7), adherence to rules (schedules, breaks, work methods), teamwork skills</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Ensure first-level technical support for English-speaking users, guaranteeing the rapid resolution of common incidents and contributing to the satisfaction of internal and external clients.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>User support: Reception and processing of requests via phone, email, or ticketing tool, in English.</li><li>Incident diagnosis: Identify and qualify technical problems (hardware, software, network).</li><li>N1 Resolution: Apply standard procedures to resolve simple incidents.</li><li>N2/N3 Escalation: Transfer complex incidents to higher levels.</li><li>Ticket tracking: Ensure the tracking and closure of requests within the allotted deadlines.</li><li>Documentation: Update the knowledge base and write simplified procedures in English.</li><li>User training: Raise awareness of IT best practices (security, tool usage).</li></ul><p></p></section>
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Job : <p>Reporting to the Transport Department, your missions will be:</p><br><br><ul><li>To collect, conduct field surveys, enter and analyze data for study purposes,</li><li>To produce all technical drawings and measurements for projects led by Novec, in accordance with current regulations and standards, meeting the required deadlines, quality, and efficiency, according to study needs,</li><li>To participate in studies and design projects using design software, under the supervision of the project manager.<br> </li></ul><p>Novec is committed to promoting diversity in recruitment and preventing all forms of discrimination. </p><br><br> <br> <br> Required profile : <ul><li>Holder of a specialized technician diploma in civil engineering,</li><li>Practical experience in using AutoCAD,</li><li>Ability to work independently and as part of a team;</li><li>Rigor, availability, and dynamism,</li><li>Responsiveness and initiative,</li><li>Team spirit.</li></ul><br> <br><br> </div>
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Job : <p>Reporting to the Works Management Department, your missions will be:</p><br><br><ul><li>To check and monitor the progress of work on the construction site,</li><li>To provide technical assistance to the project management and the client,</li><li>To coordinate the execution of works, ensuring compliance with plans and deadlines,</li><li>To lead site meetings,</li><li>To accurately write minutes and weekly reports to ensure transparent communication between all stakeholders,</li><li>To collaborate with the different trades to solve technical problems and ensure the quality of the work,</li><li>To assist in the preparation of execution plans and technical documents necessary for the completion of the works.</li></ul><p>Novec is committed to promoting mixed recruitment and preventing all forms of discrimination. </p><br><br> <br> Required profile : <ul><li>Holder of a specialized technician diploma in civil engineering;</li><li>At least 5 years of experience in similar roles, with a strong ability to provide technical assistance and supervise civil engineering works,</li><li>Previous experience in a design office would be a plus.</li><li>Ability to provide effective technical assistance, identifying and implementing solutions adapted to challenges encountered in the field,</li><li>Mastery of quality control techniques and monitoring of work progress to ensure compliance with standards and technical specifications.</li><li>In-depth knowledge of construction industry standards and regulations,</li><li>Excellent writing and communication skills,</li><li>Rigor, autonomy, and dynamism,</li><li>Organization, availability, interface management,</li><li>Team spirit.<br> </li></ul> <br><br> </div>
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Job : <p>Reporting to the Works Supervision Department, your missions will be:</p><br><br><ul><li>To control and monitor the progress of works on the construction site,</li><li>To provide technical assistance to the project management and the client,</li><li>To coordinate the execution of works, ensuring compliance with plans and deadlines,</li><li>To lead site meetings,</li><li>To accurately draft minutes and weekly reports to ensure transparent communication between all stakeholders,</li><li>To collaborate with various trades to solve technical problems and ensure the quality of the work,</li><li>To assist in the preparation of execution plans and technical documents necessary for the completion of the works.</li></ul><p>Novec is committed to promoting diversity in recruitment and preventing all forms of discrimination. </p><br><br> <br> Required profile : <ul><li>Holder of a specialized technician diploma in civil engineering;</li><li>Has at least 5 years of experience in similar roles, with a strong ability to provide technical assistance and supervise civil engineering works,</li><li>Previous experience in an engineering firm would be a plus.</li><li>Ability to provide effective technical assistance, by identifying and implementing solutions adapted to the challenges encountered on the ground,</li><li>Mastery of quality control techniques and monitoring of work progress to ensure compliance with standards and technical specifications.</li><li>In-depth knowledge of construction sector standards and regulations,</li><li>Excellent writing and communication skills,</li><li>Rigor, autonomy and dynamism,</li><li>Organization, availability, interface management,</li><li>Team spirit.<br> </li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Activities Live an extraordinary and unique adventure within a large industrial group. The agility and autonomy of an SME. Contract Type: Local Permanent Contract. Your role: The Industrial Maintenance & New Works Technician maintains, repairs, revises, and modifies electronic and electrical equipment. He must have good technical knowledge but also be a good listener to understand the technical constraints encountered by his interlocutor. As an Industrial Maintenance & New Works Technician, your responsibilities will be the following*: Ensure preventive and corrective maintenance of industrial equipment; Reduce machine downtime; Fill in intervention reports and ensure equipment monitoring; Guarantee the reliability and safety of equipment by respecting safety, quality, and environmental rules; Contribute to the optimization of maintenance costs and continuous improvement of installations; Carry out preventive and corrective maintenance interventions on industrial equipment; Diagnose breakdowns and propose appropriate solutions; Perform adjustments, repairs, and replacements of defective parts; Participate in the installation and commissioning of new machines; Supervise on-site interveners; Check the proper functioning of machines after intervention; Comply with safety standards and internal procedures; Contribute to the continuous improvement of maintenance processes; Ensure the tidiness and cleanliness of the maintenance workshop.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Required skills and knowledge: Must have a Bac+2 education or higher; Have 5 years of experience in a similar position; Mastery of the French language, both written and oral; Mastery of diagnostic and measurement tools; Possess technical versatility (electricity, mechanics, hydraulics, and automation); Ability to read and interpret electrical and mechanical diagrams; Ability to work in a team and communicate effectively; Driving license required. Your interpersonal skills, your curiosity, as well as your ability to be proactive and innovation-oriented will allow you to successfully carry out your missions and thrive in this position.</p><p></p></section>