Telesales Jobs in Morocco
1415 Jobs Found
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Job : <p>Reporting to the Network Manager of the store chain, the candidate will be responsible for the overall management of the store, the development of sales and services, and the achievement of the store's economic results, in accordance with the commercial and marketing policy of the store chain.<br><strong>1) Store organization and development</strong><br>The successful candidate is responsible for the organization and development of the store, both in terms of results and in terms of attractiveness and good reputation of the store.<br><strong>2) Commercial performance</strong><br>Management of commercial activity, management and supervision of the sales team, achievement of objectives set by the Commercial Department and the Network Manager, in terms of turnover growth and profitability as well as cost optimization, purchasing and inventory - all in accordance with the commercial and marketing policy of the store chain.<br><strong>3) Store team management</strong><br>Contribution to the selection of a team capable of ensuring the store's success, attracting and retaining solvent customers, and achieving the commercial objectives set by the chain's commercial policy. Ensure the good management and development of the skills of his/her team.<br><strong>4) Good stock management</strong><br>The selected store manager is responsible for the proper rotation and determination of stock levels (inflows/outflows), the number of products displayed, the number of products sold, adherence to the prices set for each item, the number of products for repair or replacement, as well as inventory preparation and stock organization.<br><strong>5) Sales promotion</strong><br>From the good presentation of the store and the welcoming of customers to the delivery and installation of purchased products and customer satisfaction - including participation in sales alongside the sales staff, the implementation of commercial operations, the preparation of action plans, the management of the store's administrative operations, and the collection of sales in accordance with established procedures.<br><strong>6) Budget management and economic results monitoring</strong><br>• Participation in the preparation of annual budgets and monitoring their achievement<br>• Regular monitoring of commercial and financial results<br>• Treasury control (cash movements and banking operations)<br>• Preparation of periodic reports and analysis of the store's commercial and financial indicators<br><strong>7) Contacts with store partners and visitors</strong><br>• Ensure good relations with suppliers, delivery personnel, and service providers<br>• Ensure customer and employee satisfaction<br> </p><br><br> <br> Required profile : <p><u><strong>TECHNICAL SKILLS:</strong></u><br>• Very good knowledge of sales techniques<br>• Good knowledge of the company's commercial policy<br>• Mastery of internal procedures and IT tools concerning purchasing, sales administration, and stock monitoring<br>• Very good knowledge of the products sold and market trends<br>• Good knowledge of team management methods<br>• Ability to analyze economic indicators and implement corrective actions<br>• Knowledge of the catchment area and increasing store attractiveness<br><u><strong> PERSONAL QUALITIES:</strong></u><br>• Ambitious individual with a talent for sales and a strong desire to achieve satisfactory results<br>• Ability to easily build relationships with others, and competence in training, uniting, and leading a team<br>• High availability and ability to handle a significant workload<br>• Initiative and good responsiveness<br>• Customer service orientation and ability to persuade and retain customers<br>• Ability to manage stress and resolve conflict situations<br>Constant concern for ensuring the safety of goods and people in the store<br><u><strong>PROFILE SOUGHT:</strong></u><br>• Business school diploma with a specialization in distribution, or a Master's degree in Marketing with a specialization in customer relations and distribution, or a diploma from a higher school of commerce and management<br>• At least 5 years of experience in the home appliance sector, preferably in a specialized store, a hypermarket, or a supermarket</p><br><br> <br><br> </div>
<p>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn t a buzzword it s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Salesforce is looking for an experienced, Strategic Account Executive to manage some of its most Strategic Enterprise Accounts in North Africa. This region is part of the Africa group and is seen as a growth engine for the EMEA business unit, in essence a dynamic start up within a larger organisation. The Strategic Account Executive will be responsible for growing both a defined number of existing Enterprise accounts as well as building new revenue streams through targeted new logo aspirations across North Africa. This role is defined as a Core role within Salesforce, working together with other internal Cloud and Partner AEs to lead and take responsibility for the overall Account Management. Salesforce, the Customer Success Platform and world s #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World s Most Innovative Company according to Forbes, and one of Fortune s 100 Best Companies to Work for seven years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us! Your mission: Assigned to large, complex, highly visible, Strategic Accounts across multiple industries Lead the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales, while expanding existing accounts. Engages with prospect organisations to position Salesforce solutions through strategic value based selling, business case definition, ROI analysis, references and analyst data. Successfully interacts at the C-level. Strategically navigates organization. Drives significant coordination amongst groups such as Sales Engineers, Professional Services, Executives, Partners etc. to drive account strategy. Creates and drives strategic emphasis where none previously existed. Accurately forecasts and achieves revenue goals. Required experience: Quota carrying Software or Technology sales and Account Management experience selling to Enterprise organisations across Morocco Demonstrable track record of success, achieving/exceeding quota in recent sales positions. A minimum of 10 years selling into Enterprise accounts. Preference given towards recent and successful experience in the software industry (Cloud experience would be a plus). Evidence of relationship building skills with an ability to grow and nurture relationships. Exhibits characteristics of self-starting, risk taking, and a drive to succeed. Must be proficient in both oral and written communication skills. Ability to map out and strategically define account plans for top tier accounts managed. Ability to sell both an application and deployment of a platform. Excellent at Managing C-level and LOB relationships. Effectively optimizes internal and external networks Collaborates cross functionally internally to actualize deal strategy Ability to close sophisticated deals Fluency in Arabic (Darija), French and English. Experience will be evaluated based on alignment to the proficiencies for the role (e.g. extracurricular leadership roles, volunteer work, etc.) What s in it for you: Clear and structured career path into Senior and Leadership positions within the company. World - Class Training & Development in the areas of professional growth and product knowledge. Constant learning and knowledge sharing with some of the best complex selling professionals in the industry. Environment for an entrepreneurial minded person with a lot of energy, ideas and courage for their implementation. Freedom to craft your own go-to market strategy. Ownership of the complete cycle, from acquisition through to signing deals. Planning and implementation of marketing events. Support from a professional team (marketing, sales program, solution engineering, business development). Regular customer meetings face to face in country. Comprehensive training offering supplemented by individual coaching. Chance to work in a dynamic, fun and ambitious environment where we will make sure you reach your full potential. Unleash Your Potential When you join Salesforce, you ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what s possible for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form . Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. </p><p><strong>Desired Candidate Profile</strong></p><ul><li>Quota carrying Software or Technology sales and Account Management experience selling to Enterprise organisations across Morocco</li><li>Demonstrable track record of success, achieving/exceeding quota in recent sales positions.</li><li>A minimum of 10 years selling into Enterprise accounts.</li><li>Preference given towards recent and successful experience in the software industry (Cloud experience would be a plus).</li><li>Evidence of relationship building skills with an ability to grow and nurture relationships.</li><li>Exhibits characteristics of self-starting, risk taking, and a drive to succeed.</li><li>Must be proficient in both oral and written communication skills.</li><li>Ability to map out and strategically define account plans for top tier accounts managed.</li><li>Ability to sell both an application and deployment of a platform.</li><li>Excellent at Managing C-level and LOB relationships.</li><li>Effectively optimizes internal and external networks</li><li>Collaborates cross functionally internally to actualize deal strategy</li><li>Ability to close sophisticated deals</li><li>Fluency in Arabic (Darija), French and English.</li><li>Experience will be evaluated based on alignment to the proficiencies for the role (e.g. extracurricular leadership roles, volunteer work, etc.)</li></ul>
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<span><br>POSITION SUMMARY<br>Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>Reporting to the General Manager, you will be responsible for strengthening Jotun s market position and competitiveness across the assigned portfolio. You will leverage deep customer, shopper and market insights to identify growth opportunities, drive profitable growth and develop impactful marketing initiatives and innovations that address customer needs. You will work closely with Sales and other key functions to execute the segment and category strategies within agreed budgets. The position is based in Casablanca, Morocco.</p>
<p>Responsibilities:</p>
<ul>
<li>Initiate and implement campaigns, launches, innovations, or similar based on market analysis, competitor monitoring, and customer insight within assigned areas of responsibility.</li>
<li>Drive segment, category, brand, product, or solution performance and leverage business potential through projects and processes in cooperation with other functions</li>
<li>Ensure the necessary marketing vehicles (products, systems, and marketing material) are in place.</li>
<li>Generate marketing deliverables (insight, business case, key selling arguments, and communication package)</li>
<li>Drive the Category innovation strategy by identifying consumer insights and preparing Innovation concepts in cooperation with the Innovation Manager.</li>
<li>Responsible for growing category and brand with support from the region, local sales, technical, supply chain, and customer network to achieve agreed financial results and market share.</li>
<li>Develop and maintain local assortment and identify market needs, closely coordinate with different functions to increase market shares and profitability.</li>
<li>Coordinate and assist in devising the strategies, plan, budget, etc., in order to achieve the company s objectives and targets.</li>
<li>Responsible for new product launches and implementations by working closely with local and regional marketing teams in order to drive the success of new innovations.</li>
<li>Develop and implement proper pricing and product management strategies by analyzing market information and working closely with the Sales team in order to increase sales and market share in the responsible geographical area.</li>
<li>Being able to match Jotun's product portfolio to our target markets, identifying the gaps, and deciding on corrective action or products needed, matching these needs with correct innovations.</li>
</ul><p><strong>Desired Candidate Profile</strong></p><p>WHAT WE ARE LOOKING FOR AND WHAT WE OFFER</p>
<p>What we look for</p>
<ul>
<li>At least 7 years of experience in Marketing, with strong exposure to Retail / Trade Marketing, ideally in Paints, FMCG, Construction or a related industry.</li>
<li>Proven experience in category, product and brand management, preferably within a retail/distributor environment.</li>
<li>Strong understanding of customer insights, shopper behaviour, market trends and competitor analysis, with the ability to identify growth opportunities.</li>
<li>Experience in launching products, developing go-to-market strategies, pricing and in-store marketing initiatives in close collaboration with Sales.</li>
<li>Commercially driven, analytical and hands-on, with strong stakeholder management and a proven ability to deliver growth, market share and profitability.</li>
</ul>
<p>What we offer</p>
<ul>
<li>Competitive compensation and benefits.</li>
<li>Continuous learning opportunities and training activities through on-the-job training and our in-house learning.</li>
<li>Career development opportunities across multiple disciplines and geographies.</li>
<li>Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores.</li>
<li>A supportive and inclusive company culture where you can be your authentic self.</li>
<li>A focus on having fun together through team buildings and social activities.</li>
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Job : <p>Key Responsibilities:</p><br><br><ul><li>Ecosystem Growth: Build and manage a strong network of Moroccan logistics companies, freight carriers, and fleet operators.</li><li>Electrification Solutions: Design e-mobility fleet solutions (including charging/battery-swapping setups) and conduct total cost of ownership (TCO) analyses.</li><li>Market Intelligence & Compliance: Monitor the local commercial vehicle market and research Moroccan import certifications, technical standards, and vehicle regulations.</li><li>Partnerships & Sales Support: Develop local supplier/after-sales networks and assist sales teams with technical presentations and TCO assessments.</li><li>Pilot Projects: Lead and participate in heavy-duty electric truck pilot projects across Morocco.</li></ul> <br> <br> Required profile : <p>Key Requirements:</p><br><br><ul><li>Bachelor's degree or higher in Logistics, Transportation, Mechanical Engineering, or a related field.</li><li>5+ years of experience in logistics, commercial vehicles, or supply chain.</li><li>In-depth knowledge of the Moroccan transport market, vehicle regulations, and compliance standards.</li><li>Familiarity with electric commercial vehicles or new-energy vehicles (NEVs).</li><li>Strong analytical skills for TCO and operational cost modeling.</li><li>Fluent English; French or Arabic preferred (Mandarin language skills are a strong plus).</li><li>High mobility and availability for travel across major Moroccan logistics hubs (Casablanca, Tangier, Kenitra, Rabat, Agadir).</li></ul> <br><br> </div>
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Job : <p>We favor candidates who have already worked on construction projects, particularly in one of the following roles:</p><br><br><ul><li><strong>Sales Engineer in construction materials;</strong></li><li><strong>Design Office Engineer;</strong></li><li><strong>Project Engineer.</strong></li></ul><p><strong>Responsibilities:</strong></p><br><br><ul><li>Develop and maintain relationships with construction companies, design offices, and architects.</li><li>Promote the company's technical systems and solutions.</li><li>Analyze technical specifications, bills of quantities, and project plans to identify commercial opportunities.</li><li>Actively prospect for new projects, convert prospects into clients, and secure orders to achieve sales targets.</li><li>Ensure follow-up of technical files submitted for approval, approvals, and orders related to projects.</li><li>Coordinate actions with internal technical and logistics teams.</li></ul> <br> <br> Required profile : <ul><li>Bachelor's degree (Bac+3 or equivalent) minimum in civil engineering, architecture, or construction engineering.</li><li>3 to 5 years of professional experience.</li><li>Experience in liaising with design offices, construction companies, and architects.</li><li>Ability to understand and analyze technical specifications, plans, and bills of quantities.</li></ul><p><strong>Appreciated assets:</strong></p><br><br><ul><li>Experience in dry construction systems, ceilings, partitions, or finishing materials.</li><li>Previous experience in technical sales or business development.</li><li>Professional network with design offices, architects, or construction companies in Morocco.</li><li>Excellent command of English or literary Arabic.</li></ul> <br><br> </div>
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<br> Company culture : <p>
<strong>Auto Nejma Maroc S.A.</strong> operates within a corporate culture driven by <strong>innovation</strong>, where agility, openness to new ideas and continuous improvement play a central role. This dynamic is balanced by a strong sense of <strong>collaboration</strong>, encouraging teamwork, supportive management and employee engagement. The company also relies on a solid <strong>organizational</strong> culture, ensuring rigor, efficiency and quality execution, while maintaining a clear focus on <strong>performance</strong> and results. This balance creates a stimulating, structured and collaborative work environment. </p><br><br>
<br> Job : <ul><li>Welcome clients while representing the company's image;</li><li>Offer a personalized welcome service based on the client's expectations and profile;</li><li>Provide information on the brand's vehicles and follow up on sales representatives' schedules;</li><li>Handle phone calls regarding products and services, ensuring clear communication;</li><li>Direct visitors to their contacts (sales, after-sales services...);</li><li>Manage appointments, client registration, and coordinate schedules;</li><li>Alert the relevant departments in case of a problem or a specific situation at the reception.<br> </li></ul> <br> <br> Required profile : <p>• Bachelor's degree (BAC+3) in reception, communication, commerce, or hospitality.<br>• First experience as a receptionist or in a similar role, ideally in the automotive sector.<br>• Proficiency in spoken and written French is essential.<br> </p><br><br> <br><br> </div>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>This role is accountable for leading regional sales execution, developing field talent, strengthening market strategy, and ensuring alignment with AbbVie’s standards, franchise priorities, and stakeholder expectations.</p><br><p>Building on this accountability, the Regional Sales Director translates franchise priorities into clear sales strategies, field-based plans, and agreed-upon actions that deliver short and long-term goals. Hiring, developing, and retaining top talent is central to the role and to building a high-performing team and culture. Through clear strategy, disciplined execution, and strong cross-functional partnership, the role strengthens AbbVie’s leadership position and advances solutions across key stakeholders.</p><br><p>Responsibilities</p><br><ul><li>Consistently model “One-AbbVie” and AbbVie Ways of Working behaviors.</li><li>Demonstrate deep market knowledge across the sector, geography, and franchise(s), including key managed markets and payer dynamics, and translate quantitative and qualitative insights into stronger strategic planning, field execution, and decision-making.</li><li>Provide compelling coaching, mentoring, and guidance across the leadership team, region, the direct franchise, cross-functional partners, other field teams, and franchises while developing top talent through meaningful development and exposure opportunities.</li><li>Drive AbbVie growth by identifying strategic next steps for the franchise, delivering top-line and relevant bottom-line results, and aligning strategy and planning with external market, customer segment, and enterprise priorities.</li><li>Driving a personal auto or company car or truck, or a powered piece of material handling equipment</li></ul><br>Qualifications<br><br><ul><li>Bachelor's degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required.</li><li>Successful Sales Management and positive track record of leading teams in the Pharmaceutical Industry.</li><li>Commercial pharmaceutical industry experiences such as physician/account based selling, training, managed health care and marketing.</li><li>Ability to set a vision and a strategy.</li><li>Build and inspire individuals and teams for success.</li><li>Experience with project management.</li><li>Demonstrated ability to network and partner effectively across functional areas.</li><li>Models AbbVie’s Ways of Working.</li><li>An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.</li><li>These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. to AbbVie has resources to answer questions you may have regarding your responsibilities.</li></ul><p>Preferred Qualifications: </p><br><ul><li>Several years of cross-functional commercial pharmaceutical experience beyond traditional sales leadership, such as full-time leadership roles in sales training, marketing, and/or sales operations.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our long-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
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Company culture : <p><strong>Air Arabia</strong> is defined by a deeply <strong>human and collaborative</strong> culture, where trust, teamwork, and mutual support guide everyday operations.<br>
Managers maintain a close, supportive presence, ensuring a stable and empowering work environment for all employees.<br>
This people-centric mindset is reinforced by strong <strong>structure and process discipline</strong>, essential for quality, reliability, and safety in aviation.<br>
<strong>Performance</strong>, ambition, and a healthy competitive spirit contribute to the company’s drive, while <strong>innovation</strong> supports continuous improvement in a fast-evolving industry.
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<br> Job : <p><u><strong>Job Purpose:</strong></u></p><br><br><p>To support the Contact Center section across the entire network by handling customers' inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers' experience ensuring productivity is in line with set measures and company's adopted policies and procedures.</p><br><br><p><u><strong>Key Result responsibilities:</strong></u></p><br><br><ul><li>Handles customers' enquiries, requests and complaints in a positive effective manner whilst ensuring company's branding and corporate image are reflected in a positive manner and as per approved quality standards.</li><li>Responds to customers' incoming calls pertaining to all kinds of enquiries, requests, and complaints timely and accurately to reflect a positive image of the company.</li><li>Provides accurate information about the company's products and services; processes travel bookings, modifications and cancellations on reservations.</li><li>Handles customers' complaints of different nature, identifies and prioritizes problems according to complexity, and provides immediate solutions accordingly.</li><li>As needed, escalates complaints to concerned parties in Contact Center or any other division and follows up on action taken.</li><li>Promotes the company's products and services through cross-selling such as ancillaries, holidays packages, loyalty programs, etc. ensuring monthly targets are met thus increasing the revenue and sales.</li><li>Converts lead calls to Contact Center sales agents and field sales agents as needed and follows up with customers to ensure enquiries been responded to effectively.</li><li>Demonstrates thorough understanding of the Contact Center core activities & functionalities, supports the team in day-to-day operations ensuring maximum productivity, flexibility, and cooperation are achieved.</li><li>Ensures all key performance indicators for customer satisfaction are achieved, including agreed service levels, quality standards and productivity.</li><li>Demonstrates willingness and cooperation in learning new initiatives and methodologies that add value to the overall performance.</li><li>Performs any additional responsibilities as advised by the Line Manager/Supervisor.</li></ul> <br> Required profile : <p><u><strong>Qualifications:</strong></u></p><br><br><ul><li>High School/Diploma or equivalent.</li><li>Capable of using technology systems and tools such as Microsoft Office.</li><li>Good in English, French & Arabic Languages;</li><li>No hearing or articulatory problems.</li></ul><p><u><strong>Work experience:</strong></u></p><br><br><ul><li>No previous experience is required for this role; any experience would be treated as an advantage.</li><li>Capability of understanding market trends and channeling them leading to effective customer care solutions</li><li>Possesses effective communication skills that enable him/her utilize in building sales and marketing techniques.</li><li>Capable of understanding customers' problems and direct them in the right channel.</li><li>Ability to work for long hours and under pressure.</li><li>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</li><li>Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</li></ul> <br><br> </div>
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Company culture : <p><strong>Kitea</strong> is characterized by a corporate culture centered on <strong>collaboration</strong>, where teamwork, trust and strong human relationships play an essential role. The company promotes close leadership that supports employee engagement, accountability and development. This collaborative foundation is strengthened by an <strong>openness to innovation</strong>, encouraging agility, creativity and adaptation to market changes. It also relies on a structured organization and a performance-oriented mindset, ensuring efficiency, reliability and a focus on results.
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<br> Job : <p>Join our team as a KGM Customer Service Reception Agent and help provide a quality customer experience in our store.</p><br><br><p>Your main tasks will be:</p><br><br><p>Handle in-person and phone reception for customers of the after-sales service.<br>Identify customer needs and direct them to the appropriate contacts.<br>Open, track, and close after-sales service files.<br>Schedule appointments with after-sales service advisors and the workshop.<br>Inform customers about the progress of repairs and interventions.<br>Follow up on customer requests and ensure deadlines are met.<br>Perform administrative tasks related to the after-sales service activities.<br>Contribute to the satisfaction and loyalty of KGM customers </p><br><br> <br> Required profile : <p>You have a minimum of a 2-year degree (Bac+2) and wish to develop your experience in customer relations and after-sales service within a dynamic environment.</p><br><br><p>You have the following qualities:</p><br><br><p>Excellent reception and customer service skills.<br>Very good appearance and interpersonal skills.<br>Good oral and written communication in French and Arabic.<br>Proficiency in office tools (Word, Excel, Outlook).<br>Organizational skills, rigor, and ability to manage priorities.<br>Team spirit and ability to handle multiple requests simultaneously.<br>Previous experience in reception, administration, or customer service is a plus.</p><br><br> <br><br> </div>
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Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market.
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<br> Job : <p>Billing Officer | Immediate Availability</p><br><br><p>We are looking for a Billing Officer to manage the entire cement sales billing process. The candidate will ensure the accuracy of invoiced revenue, monitor transferred volumes, and comply with accounting closing schedules.</p><br><br><p>Main tasks:</p><br><br><p>- Daily pre-billing management in SAP<br>- Control of sales and transfer flows integration<br>- Verification of the accuracy of prices and VAT exemptions<br>- Analysis and correction of volume and pricing discrepancies<br>- Coordination with MDM, sales, and logistics teams<br>- Carrying out monthly closing operations<br>- Audit of billed volumes and monitoring of FI posting<br>- Sharing invoices with logistics agencies</p><br><br> <br> Required profile : <ul><li>Mastery of an ERP, ideally SAP</li><li>Bachelor's degree (Bac+4) in accounting, management, or business finance</li><li>Very good command of Excel (pivot tables, advanced functions)</li><li>Rigor and precision in handling numerical data</li><li>Excellent stress management during monthly closings</li><li>Team spirit and good interpersonal skills</li></ul> <br><br> </div>
<p>Primary customer contact for Order Intake and follow up</p><p>Interface between customer & logistics service providers (including warehouse & transport arrangements & communication</p><p>Orders on Hand management, including back order follow up, monitoring & feedback</p><p>Support to the Sales and Accounting Teams for Accounts Receivables related to RFC & POD processing & submissions</p><p>Handle and respond to all customer requests</p><p>Support business with Automation projects related to customer data processing (order placement, order amendment etc)</p><p>Coordination & monitoring of reverse logistics processes including processing of customer RFCs and Claims</p><p>Customer 3rd Party Business coordination including processing & monitoring of battery & direct orders</p><p>Facilitating export customer documentation & transportation processes</p><p>Automotive telephone sales</p><p>Handling very low level Technical inquiries on parts availability.</p><p>Support sales and marketing in promotional activity.</p><p>Reporting ( customer backorder, claims, ect...).</p><p><strong>Desired Candidate Profile</strong></p><p>University degree in business administration, logistics or equivalent</p><p>Excellent organisational skills with ability to multitask and work under pressure</p><p>Proficiency in MS Office suite (SAP experience an advantage)</p><p>Strong coordination skills and customer orientation</p><p>Ability to build relationships and cooperate with people at all levels</p><p>Working knowledge of supply chain processes</p><p>Technical understanding of the automotive industry is a plus</p><p>Fluent in English</p>
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Job : <ul><li>Analyze the automotive market, trends, changes in customer needs, and competitor offerings;</li><li>Ensure continuous competitive monitoring of products, prices, equipment, and positioning;</li><li>Participate in the development of product strategy and launch plans for new models;</li><li>Build and update product arguments and sales support tools;</li><li>Monitor the commercial performance of product ranges and analyze key performance indicators;</li><li>Collaborate closely with sales, marketing, communication, and network teams;</li><li>Support and train sales teams on new products and competitive advantages;</li><li>Develop and implement the annual marketing plan in line with the commercial strategy;</li><li>Supervise the management of websites, landing pages, and digital platforms;</li><li>Manage SEO/SEA campaigns, email marketing, and social media;</li><li>Lead and develop the marketing and communication team.</li></ul> <br> Required profile : <p><strong>Education:</strong></p><br><br><p>• Bachelor's degree (Bac+4) to Master's degree (Bac+5) in Marketing, Communication, Business School, or equivalent.<br>• Specialization in digital marketing / brand communication is a plus.</p><br><br><p><br><strong>Experience:</strong></p><br><br><p>• Minimum 5 years in marketing/communication, ideally in the automotive or retail sector.<br>• Managerial experience of a team (at least 2 years).</p><br><br><p><strong>Technical Skills:</strong><br>• Proficiency in digital tools: CMS, SEO/SEA tools, social media platforms, email marketing<br>• Knowledge of analytics tools (Google Analytics 4, Meta Ads Manager)<br>• Graphic design skills (Adobe Suite, Canva) are appreciated<br>• Good command of professional English (manufacturer communications)</p><br><br> <br><br> </div>
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<b>Position:</b>Customer Sales Specialist<br><b>Job Description:</b><p>Our Inside Sales Representatives are responsible for selling Arrow’s line card of passive, electromechanical and connector products, and are the daily contact for customers and suppliers.</p><br><br><p><b>What You’ll Be Doing: </b></p><br><br><ul><li>Managing the overall account relationship by providing strategic service and support to assigned customer base. Maximize margins, gain market share, and drive value added solution selling.</li><li>Working with internal and external resources, provide customer service, often facilitating work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and trouble shooting other customer problems. </li><li>Functioning as key liaison between suppliers and customers to build and establish long-term business partnerships for Arrow. </li><li>Responsible for Sales Excellence through the development and management of customer strategy in assigned account territory. </li><li>Sell and drive Solutions Selling within the approved account level strategy. Requires knowledge of competitive landscape in the market and the ability to make sales decisions based on that information. </li><li>Responsible for on-going Sales Support activities for the Order to Invoice process. Owns the customer interface for backend Quality processes: corrective actions, Field Quality Reports. Owns and Maintains Perfect Order Index (POI) and Inventory integrity to minimize write offs/bill backs.</li><li>Owns the customer interface for important Credit and Financial Information as well as coordination of all available resources and support functions. </li><li>As owner of the overall customer Quote to Order sales objectives, set strategy for the quote process, coordinate resources and processing of customer quotations (Quote Center, Quote Cover Sheet, PM Views, Management, FSR, Suppliers, Value Add, and SSG), validate EOL and item class change (NCNR), negotiate pricing and Quote mark up (owns strategy and application) and notify customer of all/any price increases.<br></li></ul><p><b>What We're Looking For:</b></p><br><br><ul><li>(1) Incumbent has limited level of discretion to vary from established procedures, works under general supervision, and solves some straightforward problems. Incumbent generally has limited work experience involving basic concepts and procedures but requires formal training in theories/concepts in own function.</li><li>(2) Incumbent has high level of discretion to vary from established procedures, works under broad supervision, and solves some complex problems. Incumbent generally has substantial work experience involving complex concepts and procedures in theories/concepts in own function.</li><li>Typically requires a 4 year degree and 2–4 years of related experience; or an advanced degree without experience; or equivalent work experience.</li></ul><br><p><b>Work Arrangement:</b></p><br><br><p><span>• Hybrid: 3 days in office/2 days work from home </span></p><br><br><p><span><span><b>What’s In It For You :</b></span></span></p><br><br><p><span><span>At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.</span></span></p><br><br><ul><li><span><span>Medical, Dental, Vision Insurance</span></span></li></ul><ul><li><span><span>401k, With Matching Contributions</span></span></li></ul><ul><li><span><span>Short-Term/Long-Term Disability Insurance</span></span></li></ul><ul><li><span><span>Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options</span></span></li></ul><ul><li><span><span>Paid Time Off (including sick, holiday, vacation, etc.)</span></span></li></ul><ul><li><span><span>Tuition Reimbursement</span></span></li></ul><ul><li><span><span>Growth Opportunities</span></span></li></ul><ul><li><span><span>Discounted RTD Passes, with convenient office location off RTD Light Rail (Dry Creek Exit)</span></span></li></ul><ul><li><span><span>On-site Café with Catering Option for Busy Lifestyles </span></span></li></ul><ul><li><span><span>24/7/365 On-site Gym and Lockers, Free for Use to All Employees! </span></span></li></ul><ul><li><span><span>Bike Racks</span></span></li></ul><ul><li><span><span>And more!</span></span></li></ul><br><b>Annual Hiring Range/Hourly Rate:</b><br>$32.45 - $39.67<br><p><span>Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.</span></p><br><br><b>Location:</b>US-CO-Denver, Colorado (Panorama Arrow Building)<br><b>Time Type:</b>Full time<br><b>Job Category:</b>Business Support<br><b>EEO Statement:</b><p><span>Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. </span>(Arrow EEO/AAP policy)</p><br><br><p><br><i>All Arrow job postings are for existing job vacancies</i>. <i>We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.</i></p><br><br><br><p><i><span>In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.</span></i></p><br><br><br> </div>
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<span><br>POSITION SUMMARY<br>Update information board on a regular basis to inform employees of important events. Provide assistance and guidance to employees who are struggling with job duties (e.g., low package sales numbers). Assign lead calls or emails to Sales Executives based on line rotation. Create spreadsheets to organize information related to Sales and Marketing activities (e.g., mailing lists, tours). Enter, retrieve, reconcile, and verify information in software involved in the sales process. Contact appropriate individual or department as necessary to resolve guest calls, requests, or problems. Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Encourage guests or callers to purchase or schedule preview package sales/tours and answer questions about property facilities/services.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational quality. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or GED equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience. <br>License or Certification: None <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>Position: Inside Sales Associate (English & French Speaker )</p><p><strong>Desired Candidate Profile</strong></p><h2>Who are we looking for?</h2><ul><li>Fluent level in French (C1) & (B2 level in english)</li><li>Excellent written and oral communication skills,</li><li>Great negotiation and sales skills</li><li>Ability to work in teams and collaborate with other departments,</li><li>Freshly Graduated candidates accepted.</li></ul>
<p>Maintain customer, lead, and sales activity data in the CRM system by entering, organizing, and maintaining it accurately, Providing administrative support to the sales team, Handling Vendor requests and issues related to orders</p><p><strong>Desired Candidate Profile</strong></p><p>Fluent level in (Italian C1) Excellent written and oral communication skills, Ability to work in teams and collaborate with other departments,</p>
<p>Maintain customer, lead, and sales activity data in the CRM system by entering, organizing, and maintaining it accurately, Providing administrative support to the sales team, Handling Vendor requests and issues related to orders</p><p><strong>Desired Candidate Profile</strong></p><p>Fluent level in German and English Excellent written and oral communication skills, Ability to work in teams and collaborate with other departments</p>
<p>Maintain customer, lead, and sales activity data in the CRM system by entering, organizing, and maintaining it accurately, Providing administrative support to the sales team, Handling Vendor requests and issues related to orders</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Fluent level in (German)</li><li>Excellent written and oral communication skills</li><li>Ability to work in teams and collaborate with other departments</li></ul>
<p>Maintain customer, lead, and sales activity data in the CRM system by entering, organizing, and maintaining it accurately, Providing administrative support to the sales team, Handling Vendor requests and issues related to orders</p><p><strong>Desired Candidate Profile</strong></p><p>Fluent level in (German C1) Excellent written and oral communication skills, Ability to work in teams and collaborate with other departments,</p>