Telesales Jobs in Morocco
1438 Jobs Found
<p>As part of its growth, ARROW GC is strengthening its teams and is looking for a Team Leader inside sales associate (English speaker) , What you will be doing at ARROW: Provide clear direction and guidance to team members, Identify and address team member training needs, Facilitate open and effective communication within the team, Collaborate with team members to find creative solutions to challenges, Allocate resources effectively to optimize project outcomes, Report regularly on team progress and key performance indicators.</p><p><strong>Desired Candidate Profile</strong></p><p>Who are we looking for? Proven experience in a leadership or supervisory role, Strong interpersonal and communication skills, Ability to motivate and engage team members, Excellent problem-solving and decision-making abilities.</p>
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<p><span>Job Purpose</span><br><span>Lead brand strategy and execution for oncology and specialty care in Morocco while working closely with medical, sales, market access, and external partners to turn insights into practical plans that improve patient care.This role offers strong opportunities to grow your commercial skills, influence patient outcomes, and contribute to GSK’s mission of uniting science, technology and talent to get ahead of disease together. </span></p><br><br><p><span><b>Key Responsibilities:</b></span><br>In this role, you will be responsible for the following:</p><br><br><ul><li><span>Build and deliver brand and lifecycle plans for oncology and specialty care tailored to the Morocco market.</span></li><li><span>Lead Launch readiness plans and business cases to introduce GSK pipeline in Oncology & Specialty care.</span></li><li><span>Design and run integrated omnichannel campaigns for healthcare professionals and stakeholder groups. </span></li><li><span>Translate market, clinician and patient insights into concrete actions that improve access and outcomes. </span></li><li><span>Work cross-functionally with medical, market access, sales and agencies for aligned execution and successful launches.</span></li><li><span>Equip field teams with training, materials and tools to support correct patient identification and appropriate use. </span></li><li><span>Track brand performance, manage budget and report key metrics to inform decisions.</span></li><li><span>Ensure compliance with GSK’s internal policies and local regulatory requirements in all marketing activities.</span></li><li><span>Lead demand analysis and ensure accurate forecasting for portfolio.</span></li><li><span>Drive excellence in execution, leveraging insights and innovation to optimize marketing campaigns tailored to the oncology/specialty care market.</span></li><li><span>Assess quality and risks related to the business, including risk mapping and business continuity plan.</span></li></ul><br><p><b><u>This role offers a hybrid working model with regular field activity as required.</u></b><br></p><br><br><p><span><i><b>Why you?</b></i></span></p><br><br><p><span><b>Basic Qualifications:</b></span></p><br><br><p>We are looking for professionals with these required skills to achieve our goals:</p><br><br><ul><li><span>Bachelor’s degree in life sciences, pharmacy, business, or related field.</span></li><li><span>Minimum 3 to 5 years’ experience in pharmaceutical marketing, brand management, or related commercial roles.</span></li><li><span>Direct experience in oncology or another specialty therapy area.</span></li><li><span>Experience with product launches and lifecycle management in oncology or specialty care.</span></li><li><span>Proven ability to design and deliver omnichannel campaigns and sales enablement materials. </span></li><li><span>Experience working with market access, reimbursement strategies or patient support programs. </span></li><li><span>Familiarity with Morocco or regional healthcare systems, hospital channels and payer pathways. </span></li><li><span>Demonstrated use of data and analytics to shape marketing strategy and measure impact. </span></li><li><span>Comfortable working in a matrix environment and managing external agencies.</span></li><li><span>Strong stakeholder engagement and cross-functional collaboration skills. </span></li><li><span>Fluent in French and Arabic and proficient in English; strong written and verbal communication skills. </span></li></ul><br><p><span><b>Soft Skills: </b></span></p><br><br><ul><li><span>A team player who listens, learns and shares knowledge. </span></li><li><span>Ability to work cross-functionally.</span></li><li><span>Clear communicator who writes and speaks simply and directly. </span></li><li><span>Curious and analytical thinker who turns insights into action. </span></li><li><span>Ethical and accountable; follows rules and acts with integrity. </span></li><li><span>Motivated to grow and make a positive difference for patients.</span></li></ul><br><p><span><i>Application Closure Date: </i></span><i><b>18 October 2026</b></i></p><br><br><br><p><span>Please submit your CV in English. </span></p><br><br><br><p><i>Please take a copy of the Job Description, as this will not be available post closure of the advert. <br>When applying for this role, please use the ‘cover letter’ of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application.</i></p><br><br><p><b>Skills</b></p><br><br>Data to Insights, Digital Fluency, Marketing Campaign Planning, Marketing Measurement, Marketing Strategy Implementation, Omnichannel Marketing, Scientific Literacy<br><br><br><p><b>Why GSK?<br>Uniting science, technology and talent to get ahead of disease together.</b></p><br><br><br><p>GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.</p><br><br><br><p>People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.</p><br><br><br><p><b>Contact information:</b><br>You may apply for this position online by selecting the <b>Apply now</b> button.</p><br><br><br><p><b>Important notice to Employment businesses/ Agencies</b></p><br><br><p>GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.</p><br><br><br> </div>
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<span><br>JOB SUMMARY<br>The position champions and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees. The position provides the financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 4-year bachelor's degree in Finance and Accounting or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Supporting Strategic Planning and Decision Making<br>• Analyzes financial data and market trends.<br>• Assists in analyzing information, forecasts sales against expenses and creates annual budget plans.<br>• Compiles information, analyzes and monitors actual sales against projected sales.<br>• Assists in developing means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.<br>• Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning.<br>• Thinks creatively and practically to develop, execute and implement new business plans<br>• Protects and strengthens our competitive advantage by advocating and supporting sound business and financial decision making.<br>• Implements a system of appropriate controls to manage business risks.<br>Leading Accounting Teams <br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Communicates the goals and the owner priorities to subordinates in a clear and precise manner.<br>• Provides excellent leadership by assigning team members and other departments managers' clear accountability backed by appropriate authority.<br>• Holds staff accountable for successful performance.<br>Developing and Maintaining Finance and Accounting Goals<br>• Supports property strategy from a finance and accounting perspective<br>• Submits reports in a timely manner, ensuring delivery deadlines.<br>• Ensures Profits and Losses are documented accurately.<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Ensures appropriate corrections are made to audit results if necessary.<br>• Reviews audit issues to ensure accuracy.<br>Managing Projects and Policies <br>• Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.<br>• Generates and providing accurate and timely results in the form of reports, presentations, etc.<br>• Ensures compliance with standard and local operating procedures (SOPs and LSOPs).<br>• Oversees internal, external and regulatory audit processes.<br>• Ensures compliance with Standard Operating Procedures (SOPs).<br>• Ensures that the P&L is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts).<br>Anticipating and Delivering on the Needs of Key Stakeholders<br>• Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).<br>• Understands the owners' perspective and ROI expectations.<br>• Anticipates and addresses owner needs and involves ownership in key decisions.<br>• Leverages strong functional leadership and communication skills to influence the executive team, the property's strategies and to lead own team.<br>• Advises the GM and executive committee on existing and evolving operating/financial issues.<br>• Facilitates critique meetings to review information with management team.<br>• Attends owners meetings in order to provide context and explanation for financial results.<br>• Attends meetings and communicates with the owners, understanding the priorities and strategic focus.<br>• Demonstrates a commitment to meeting the needs of all key stakeholders.<br>• Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors.<br>Managing and Conducting Human Resource Activities<br>• Ensures team members are cross-trained to support successful daily operations.<br>• Ensures property policies are administered fairly and consistently.<br>• Ensures new hires participate in the department’s orientation program.<br>• Ensures new hires receive the appropriate new hire training to successfully perform their job.<br>• Creates appropriate development plans which develop team members based on their individual strengths, development needs, career aspirations and abilities.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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Job : <p>Join a dynamic company in the <b>Insurance / Brokerage</b> sector as an <b>INSURANCE AGENCY DIRECTOR</b> in <b>Kénitra</b>. Your role will be central in managing and developing our agency, embodying our values and ensuring an excellent customer experience.</p><br><br><p>Your main goals will be to guarantee the economic performance of the agency, increase its market share, and develop a solid and loyal customer base. You will manage commercial and managerial activities to achieve and exceed set targets.</p><br><br><p>Your main tasks will include:</p><br><br><ul><li>Define and implement the agency's commercial strategy in line with national objectives.</li><li>Lead, supervise, and motivate a sales team to maximize sales and service quality.</li><li>Manage the existing client portfolio and prospect for new opportunities to ensure revenue growth.</li><li>Ensure the agency's profitability and optimize its operational and financial management.</li><li>Represent the company to partners and at local events.</li><li>Constantly monitor the insurance market and regulatory changes.</li></ul> <br> <br> Required profile : <p>A <b>Bachelor's degree (Bac +3)</b> is required, ideally in <b>Insurance professions</b>.</p><br><br><p>Confirmed experience of <b>20 years</b> in the insurance sector is essential. Significant experience in an agency management role is a major asset.</p><br><br><p>Key skills for success in this role are:</p><br><br><ul><li>A strong expertise in sales techniques and insurance products.</li><li>Proven team management and leadership skills.</li><li>Excellent interpersonal skills and negotiation ability.</li><li>A strategic vision and a strong results-oriented approach.</li><li>Great autonomy, rigor, and organization.</li><li>In-depth knowledge of the local Kénitra market is a plus.</li></ul><p>If you see yourself in this profile and are ready to take on this stimulating challenge, don't wait to apply!</p><br><br> <br><br> </div>
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<strong>G</strong><strong>roupe Smeia</strong> operates within a <strong>well-balanced culture</strong>, with innovation forming the core of its approach through creativity, experimentation, and the encouragement of initiative. This dynamic is supported by a strong collaborative dimension, emphasizing trust, accountability, and high-quality human relationships. The company also relies on structured processes to ensure efficiency, reliability, and consistency, while maintaining a clear focus on performance and results. Together, these elements create a versatile culture that blends agility, teamwork, operational discipline, and performance orientation. </p><br><br>
<br> Job : <p>Reporting to the Head of New Vehicle Sales Department, the Product Genius's missions are:</p><br><br><p>Welcome visitors to our showrooms, introduce them to the brand, products, and technologies, using in-depth knowledge and innovative tools, or through a test drive.</p><br><br><p>Increase sales indirectly by providing customers with essential information about products, service offers, features, functions, and benefits, while creating a feeling of being treated in a unique way. </p><br><br><p>Inform customers about the specifications of all the brand's products.</p><br><br><p>Conduct demonstrations of product features and technologies to customers, prospects, and after-sales service to showcase the vehicles' main functions.</p><br><br><p>Answer questions related to the user manual (non-technical advice).</p><br><br><p>Contribute to the selection and presentation of vehicles in the showroom.</p><br><br> <br> Required profile : <p>Graduate of a top business school.</p><br><br><p>Passionate about our brands and naturally gifted in customer relations, technology, and teaching, you are made to be a Product Genius!</p><br><br> <br><br> </div>
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Job : <p>Join a <strong>dynamic company</strong> in the <strong>insurance and brokerage</strong> sector as an <strong>Insurance Agency Manager</strong>. Based in the city of <strong>Rabat</strong>, this opportunity places you at the heart of commercial development strategy and the management of a dedicated team.</p><br><br><p>Your <strong>main mission</strong> will be to lead the agency's activity, ensure customer satisfaction, and maximize performance in a challenging competitive environment.</p><br><br><p>Your objectives will be to <strong>develop the agency's client portfolio</strong>, meet and exceed set <strong>revenue targets</strong>, guarantee <strong>impeccable service quality</strong>, and manage a high-performing and motivated team. You will actively contribute to the <strong>expansion of the company's reputation</strong> in the region.</p><br><br><p>Your responsibilities will include overseeing all agency operations, from <strong>commercial management</strong> to <strong>administrative management</strong>. You will be asked to:</p><br><br><ul><li>Lead, coach, and develop the skills of your sales team.</li><li>Implement and monitor sales actions to achieve objectives.</li><li>Ensure compliance with internal procedures and current regulations.</li><li>Manage relationships with insurance partners.</li><li>Analyze performance indicators and suggest areas for improvement.</li><li>Ensure customer satisfaction and loyalty.</li></ul> <br> <br> Required profile : <p>Your academic background should be at least a <strong>Master's degree (Bac +4)</strong>, ideally in <strong>Insurance or insurance-related fields</strong>.</p><br><br><p><strong>20 years of experience</strong> is required in the insurance sector, with proven expertise in managing a profit center or an agency.</p><br><br><ul><li>Excellent <strong>management skills</strong> and recognized leadership.</li><li>Strong <strong>sales abilities</strong> and a keen sense of negotiation.</li><li>Mastery of insurance products and their regulations.</li><li>Ability to develop and implement growth strategies.</li><li>Excellent interpersonal skills, active listening, and customer service orientation.</li><li><strong>Thoroughness</strong>, organization, and results-driven attitude.</li></ul> <br><br> </div>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p><strong>Job Description</strong></p><br><p>This role is field-based, and candidates should live within a reasonable distance from the primary city. <em>Talent will be hired at a level commensurate with experience.</em> </p><br><p><strong>This geography covers the areas surrounding:</strong> Worcester, Cambridge, & Waltham, MA as well as Manchester and Concord, NH.</p><br><p>Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations.</p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives.</li><li>Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call.</li><li>Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.</li><li>Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities.</li><li>Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.</li><li>Differentiate AbbVie’s value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required</li><li>Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required</li><li>Proven track record of success in selling and solid presentation skills. Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach. Offers innovative ideas and solutions to maximize business opportunities to address challenges. Provides impact with ideas for the larger organization and anticipates and responds to changes.</li><li>Influences others & is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc. Leads by example; consistently displays positive behaviors and peer coaching through changing and challenging environments.</li><li>Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels. Understands and leverages findings to develop sales strategies.</li><li>Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries).</li><li>An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.</li><li>These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have.</li><li>Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities. Operates effectively in a matrix environment.</li><li>Driving a personal auto or company car or truck, or a powered piece of material handling equipment</li><li>Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements.</li></ul><p>Key Stakeholders </p><br><ul><li>External: Specialty Physicians in Therapeutic brand area, pharmacists, nurses, others depending on brand plan.</li><li>Internal: In-field team members, Sales Management (i.e. DSM), Marketing Management, Training, Customer Excellence, & Brand Plan stakeholders</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</li><li>This job is eligible to participate in our short-term incentive programs. </li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p><strong>Job Description</strong></p><br><p>This role is field-based, and candidates should live within a reasonable distance from the primary city. <em>Talent will be hired at a level commensurate with experience.</em> </p><br><p><strong>This geography covers the areas surrounding:</strong> Worcester, Cambridge, & Waltham, MA as well as Manchester and Concord, NH.</p><br><p>Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations.</p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives.</li><li>Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call.</li><li>Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.</li><li>Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities.</li><li>Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.</li><li>Differentiate AbbVie’s value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required</li><li>Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required</li><li>Proven track record of success in selling and solid presentation skills. Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach. Offers innovative ideas and solutions to maximize business opportunities to address challenges. Provides impact with ideas for the larger organization and anticipates and responds to changes.</li><li>Influences others & is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc. Leads by example; consistently displays positive behaviors and peer coaching through changing and challenging environments.</li><li>Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels. Understands and leverages findings to develop sales strategies.</li><li>Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries).</li><li>An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.</li><li>These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have.</li><li>Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities. Operates effectively in a matrix environment.</li><li>Driving a personal auto or company car or truck, or a powered piece of material handling equipment</li><li>Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements.</li></ul><p>Key Stakeholders </p><br><ul><li>External: Specialty Physicians in Therapeutic brand area, pharmacists, nurses, others depending on brand plan.</li><li>Internal: In-field team members, Sales Management (i.e. DSM), Marketing Management, Training, Customer Excellence, & Brand Plan stakeholders</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</li><li>This job is eligible to participate in our short-term incentive programs. </li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
<p>The inbound call handler is responsible for answering incoming customer calls by telephone. Their role is to identify their needs and provide a solution as quickly as possible. Sometimes, they also have to finalize sales. Reporting to the team leader, their main responsibilities include: Receiving incoming customer calls Actively listening to the interlocutors Identifying their needs, analyzing their requests and directing them Maintaining the highest quality of customer service Guaranteeing the achievement of the project's quantitative and qualitative objectives. Before taking charge of the mission, complete training is provided to prepare them for the responsibilities entrusted to them.</p><p><strong>Desired Candidate Profile</strong></p><p>Perfect command of the French language, with good ease of oral and written expression. Excellent argumentation skills. Commercial logic. Real listening skills. Unwavering empathy.</p>
<p>The call center agent is responsible for responding by phone to incoming customer calls. His role is to identify their needs and provide a solution as quickly as possible. Sometimes, he also has to finalize sales. Reporting to the team leader, his main missions consist of: Receiving incoming customer calls. Actively listening to the interlocutors. Identifying their needs, analyzing their requests and directing them. Maintaining the highest quality of customer service. Ensuring the achievement of the quantitative and qualitative objectives of the project. Before taking charge of the mission, complete training is provided to prepare them for the responsibilities entrusted to them.</p><p><strong>Desired Candidate Profile</strong></p><p>Perfect command of the French language, with good oral and written fluency. Excellent argumentation skills. Commercial logic. Real listening skills. Unwavering empathy.</p>
<p>The inbound call handler is responsible for answering incoming customer calls by phone. Their role is to identify their needs and provide a solution as quickly as possible. Sometimes, they also have to finalize sales. Reporting to the team leader, their main responsibilities include: Receiving inbound customer calls, Actively listening to callers, Identifying their needs, analyzing their requests and directing them, Maintaining the highest quality of customer service, Ensuring the achievement of the project's quantitative and qualitative objectives. Before taking charge of the mission, a complete training is provided to prepare them for the responsibilities that will be entrusted to them.</p><p><strong>Desired Candidate Profile</strong></p><p>Perfect command of the French language, with good oral and written fluency. Excellent argumentation skills. Commercial acumen. Real listening skills. Unwavering empathy.</p>
<p>The call center agent is responsible for answering incoming customer calls by phone. Their role is to identify their needs and provide a solution as quickly as possible. Sometimes, they also have to finalize sales. Reporting to the team leader, their main missions consist of: Receiving incoming customer calls Actively listening to the speakers Identifying their needs, analyzing their requests and directing them Maintaining the highest quality of customer service Guaranteeing the achievement of the project's quantitative and qualitative objectives. Before taking charge of the mission, complete training is provided to prepare them for the responsibilities that will be entrusted to them.</p><p><strong>Desired Candidate Profile</strong></p><p>Perfect command of the French language, with good oral and written fluency. Excellent argumentation skills. Commercial acumen. Real listening skills. Unwavering empathy.</p>
<p>The call reception agent is responsible for answering incoming customer calls by telephone. Their role is to identify their needs and provide a solution as quickly as possible. Sometimes, they also have to finalize sales. Reporting to the team leader, their main tasks include: Receiving incoming customer calls, Actively listening to callers, Identifying their needs, analyzing their requests and directing them, Maintaining the highest quality of customer service, Guaranteeing the achievement of the quantitative and qualitative objectives of the project. Before taking charge of the mission, complete training is provided to prepare them for the responsibilities that will be entrusted to them.</p><p><strong>Desired Candidate Profile</strong></p><p>Perfect command of the French language, with good oral and written fluency. Excellent argumentation skills. Commercial logic. Real listening skills. Unwavering empathy.</p>
<p>The incoming call handler is responsible for answering incoming customer calls by telephone. Their role is to identify their needs and provide a solution as quickly as possible. Sometimes, they may also need to finalize sales. Reporting to the team leader, their main missions consist of: Receiving incoming customer calls, Actively listening to the callers, Identifying their needs, analyzing their requests and directing them, Maintaining the highest quality of customer service, Guaranteeing the achievement of the quantitative and qualitative objectives of the project. Before taking charge of the mission, complete training is provided to prepare them for the responsibilities entrusted to them.</p><p><strong>Desired Candidate Profile</strong></p><p>Perfect mastery of the French language, with good oral and written fluency. Excellent argumentation skills. Commercial logic. Real listening skills. Unwavering empathy.</p>
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<span><br>JOB SUMMARY<br>The position is responsible for implementing quality assurance processes that meet the company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the Quality function and builds support for change.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major 3 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Quality Assurance Goals<br>• Coaches managers on adopting the Total Quality Management leadership style.<br>• Conducts monthly audit to ensure compliance with company and brand standards<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Directs property quality efforts to address critical customer requirements.<br>• Assists with regional and/or company-wide implementation of company best practices.<br>• Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.<br>Managing Quality Tools<br>• Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.<br>• Uses data collection methods to compile, display, track, and analyze defect trends.<br>• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.<br>• Analyzes issues and identifies trends.<br>Managing the Guest Experience<br>• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.<br>• Responds to and handles guest problems and complaints.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Models service behaviors that meet or exceed guest expectations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<br> Company culture : <p><strong>Sorec</strong> is characterized by a <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central to the organization’s way of working. The company promotes high-quality working relationships, team cohesion and a close, supportive leadership style. This collaborative foundation is complemented by a <strong>moderate innovation focus</strong>, fostering initiative and openness to new ideas. A <strong>structured organizational framework</strong> supports operational efficiency, while competitive performance plays a more limited role.
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<br> Job : <p>Do you want to join a dynamic and innovative team? Discover the opportunity to showcase your talent in an environment where every idea counts and where you can truly impact the future. Apply today and transform your career!</p><br><br><p>Reporting to the Marketing Department, your main mission is to develop the Brand Management activity to strengthen brand awareness and stimulate sales growth. As such, your main activities will be:</p><br><br><p><strong>Brand Strategy</strong></p><br><br><ul><li>Lead the brand strategy (SOREC game) in consultation with the communication teams.</li><li>Manage the brand identity and image of products by developing graphic guidelines and building brand culture for different targets and formats.</li><li>Deploy the new brand identity within the sales network and design its environment.</li></ul><p><strong>Communication and CRM</strong></p><br><br><ul><li>Collaborate in the implementation of the multi-target CRM strategy for all of the establishment's activities.</li><li>Deploy the multi-channel product and service communication strategy.</li><li>Develop creative briefs in line with the brand strategy to develop innovative communication tools and coordinate communication teams.</li></ul><p><strong>Market Watch and Analysis</strong></p><br><br><ul><li>Conduct ongoing monitoring of the market, products and competitors to stay informed of trends and sector developments.</li><li>Collect and analyze relevant data to identify market opportunities and threats.</li><li>Follow new consumer trends and innovations in the field to adapt marketing strategies.</li></ul><p><strong>Marketing Studies and Planning</strong></p><br><br><ul><li>Manage the company's qualitative studies.</li><li>Study and define multi-channel customer journeys in racecourses and points of sale using an innovative consumer approach.</li><li>Gain a perfect understanding of the market through in-depth analysis, market studies, and qualitative and quantitative research.</li><li>Participate in the development of the marketing plan by providing insights from studies to make informed decisions.</li><li>Plan actions, budget, and ensure follow-up.</li><li>Develop long-term forecasts taking into account market changes.</li></ul><p><strong>Performance Management</strong></p><br><br><ul><li>Analyze the impact of past activities and prepare a future plan to attract new targets.</li><li>Manage the marketing budget and associated plans.</li></ul> <br> <br> Required profile : <p><strong>As a potential candidate:</strong></p><br><br><ul><li>You have a Bac+4/5 degree in Business, Marketing, Economics, or equivalent with 2 to 5 years of experience in a similar role.</li></ul><p><strong>Required Skills:</strong></p><br><br><ul><li>You have solid knowledge of Brand Management.</li><li>You master strategic and operational Marketing.</li><li>You master graphic and IT tools.</li><li>You master brand strategy.</li><li>You master writing techniques.</li><li>You have knowledge of market analysis and competitive intelligence.</li><li>You have a sense for collecting, analyzing, and interpreting data.</li><li>You are oriented towards strategy, brand, and results.</li><li>You have a sense for detail, analysis, and synthesis.</li><li>You have a sense for planning and organization.</li><li>You have the ability to propose ideas and make decisions.</li><li>Be able to solve problems and withstand stress.</li><li>A sense of aesthetics and innovation.</li><li>Team spirit.</li></ul> <br><br> </div>
<p><strong>Position Overview</strong><br>The Software Business Unit (SWBU) leads the development, commercialization, and management of Stellantis software products and connected services. The organization focuses on delivering innovative digital experiences, driving customer satisfaction, and generating sustainable recurring revenue across brands and markets. The Business Unit Management Enlarged Europe and Middle East Africa (BMEE) team is responsible for driving the overall commercial performance of Stellantis Connected Services across the Enlarged Europe and Middle East & Africa regions. For each connected service, BMEE defines and executes the commercial strategy, ensures its deployment across the different regions for all targeted brands/markets, and continuously monitors sales performance to identify opportunities and draw corrective action plans when required. Within BMEE, the Brand Account Manager Assistant (Supplier s Project Manager) supports the Brand Account Manager (STELLANTIS Project Manager) regarding:<br></p><ul><li>Brand Account and portfolio management</li><li>Pricing Management and commercial strategy execution</li><li>Business performance monitoring</li><li>Cross-functional coordination to ensure successful delivery of connected services objectives</li></ul><strong>Key Interfaces / Stakeholders</strong><br>Internal (SWBU / SWX):<br><ul><li>Brand Account Manager</li><li>Business Management Enlarged Europe (BMEE) team</li><li>Software Product Business (SWPM) team</li><li>Operations & customer support (OP4C) team</li><li>SWX Finance team</li></ul>Brands & Regions:<br><ul><li>Brand representatives in EMEA markets</li><li>Brand marketing, sales, and connected services teams</li></ul><strong>Required Qualifications & Experience</strong><br>First professional experience (internship or initial role) in business management, pricing, marketing, consulting, or project coordination. Strong interest in connected services, digital products, data-driven business models and the automotive industry. Fluency in English (written and spoken) is mandatory.<br><strong>Key Competencies & Skills</strong><br><ul><li>Strong analytical skills with the ability to structure and interpret business data and KPIs.</li><li>Good understanding of commercial performance drivers and pricing principles.</li><li>Ability to work in a cross-functional and multicultural environment.</li><li>Structured, detail-oriented, and reliable, with strong follow-up capabilities.</li><li>Clear and professional communication skills, both written and oral.</li><li>Proactive mindset and willingness to learn in a fast-evolving business context.</li></ul><strong>Nice-to-have / Additional Assets</strong><br><ul><li>Exposure to the automotive, digital, or subscription-based services environment.</li><li>Initial experience with benchmarking or competitive analysis.</li><li>Knowledge of tools used for reporting, business performance monitoring, or data analysis</li><li>Additional European language(s) would be considered a plus.</li></ul><p></p><p><strong>Desired Candidate Profile</strong></p><p>Master s degree (Bac+5) in Marketing / Business. Strong interest in connected services, digital products, data-driven business models, and the automotive industry. Experience: 1 to 3 years of experience. First professional experience (internship or initial role) in business management, pricing, marketing, consulting, or project coordination. Required Skills: Fluency in English (written and spoken) is mandatory. Strong analytical skills with the ability to structure and interpret business data and KPIs. Good understanding of commercial performance drivers and pricing principles. Ability to work in a cross-functional and multicultural environment. Structured, detail-oriented, and reliable, with strong follow-up capabilities. Clear and professional communication skills, both written and oral. Proactive mindset and willingness to learn in a fast-evolving business context. Nice-to-have / Additional Assets: Exposure to the automotive, digital, or subscription-based services environment; initial experience with benchmarking or competitive analysis; knowledge of tools used for reporting, business performance monitoring, or data analysis; additional European language(s) would be considered a plus.</p>
<p>1. Position Overview The Software Business Unit (SWBU) leads the development, commercialization, and management of Stellantis software products and connected services. The organization focuses on delivering innovative digital experiences, driving customer satisfaction, and generating sustainable recurring revenue across brands and markets. The Business Unit Management Enlarged Europe and Middle East Africa (BMEE) team is responsible for driving the overall commercial performance of Stellantis Connected Services across the Enlarged Europe and Middle East & Africa regions. For each connected service, BMEE defines and executes the commercial strategy, ensures its deployment across the different regions for all targeted brands/markets, and continuously monitors sales performance to identify opportunities and draw corrective action plans when required. Within BMEE, the Brand Account Manager Assistant (Supplier s Project Manager) supports the Brand Account Manager (STELLANTIS Project Manager) regarding:</p><p>Brand Account and portfolio management</p><p>Pricing Management and commercial strategy execution</p><p>Business performance monitoring</p><p>Cross-functional coordination to ensure successful delivery of connected services objectives</p><p>2. Key Interfaces / Stakeholders</p><p>Internal (SWBU / SWX):</p><ul><li>Brand Account Manager</li><li>Business Management Enlarged Europe (BMEE) team</li><li>Software Product Business (SWPM) team</li><li>Operations & customer support (OP4C) team</li><li>SWX Finance team</li></ul><p>Brands & Regions:</p><ul><li>Brand representatives in EMEA markets</li><li>Brand marketing, sales, and connected services teams</li></ul><p>3. Required Qualifications & Experience</p><ul><li>First professional experience (internship or initial role) in business management, pricing, marketing, consulting, or project coordination.</li><li>Strong interest in connected services, digital products, data-driven business models and the automotive industry.</li><li>Fluency in English (written and spoken) is mandatory.</li></ul><p>4. Key Competencies & Skills</p><ul><li>Strong analytical skills with the ability to structure and interpret business data and KPIs.</li><li>Good understanding of commercial performance drivers and pricing principles.</li><li>Ability to work in a cross-functional and multicultural environment.</li><li>Structured, detail-oriented, and reliable, with strong follow-up capabilities.</li><li>Clear and professional communication skills, both written and oral.</li><li>Proactive mindset and willingness to learn in a fast-evolving business context.</li></ul><p>5. Nice-to-have / Additional Assets</p><ul><li>Exposure to the automotive, digital, or subscription-based services environment.</li><li>Initial experience with benchmarking or competitive analysis.</li><li>Knowledge of tools used for reporting, business performance monitoring, or data analysis</li><li>Additional European language(s) would be considered a plus.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Profile Required: Master s degree (Bac+5) in Marketing / Business. Strong interest in connected services, digital products, data-driven business models, and the automotive industry. Experience: 1 to 3 years of experience. First professional experience (internship or initial role) in business management, pricing, marketing, consulting, or project coordination. Required Skills: Fluency in English (written and spoken) is mandatory. Strong analytical skills with the ability to structure and interpret business data and KPIs. Good understanding of commercial performance drivers and pricing principles. Ability to work in a cross-functional and multicultural environment. Structured, detail-oriented, and reliable, with strong follow-up capabilities. Clear and professional communication skills, both written and oral. Proactive mindset and willingness to learn in a fast-evolving business context. Nice-to-have / Additional Assets: Exposure to the automotive, digital, or subscription-based services environment; initial experience with benchmarking or competitive analysis; knowledge of tools used for reporting, business performance monitoring, or data analysis; additional European language(s) would be considered a plus.</p>
<p>The inbound call handler is responsible for answering incoming customer calls by phone. Their role is to identify their needs and provide a solution as quickly as possible. Sometimes, they also have to finalize sales. Reporting to the team leader, their main responsibilities consist of: Receiving incoming customer calls, Actively listening to callers, Identifying their needs, analyzing their requests and directing them, Maintaining the highest quality of customer service, Ensuring the achievement of quantitative and qualitative objectives of the project. Before taking charge of the mission, a complete training is provided to prepare them for the responsibilities that will be entrusted to them.</p><p><strong>Desired Candidate Profile</strong></p><p>Perfect command of the French language, with good oral and written fluency. Excellent argumentation skills. Commercial logic. Real listening skills. Unwavering empathy. Experience in telemarketing is desirable (Inbound calls).</p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The customer service representative handling inbound calls is responsible for answering incoming customer calls. Their role is to identify customer needs and provide a solution as quickly as possible. Sometimes, they may also need to close sales. Reporting to the team leader, their main responsibilities include: receiving incoming customer calls, actively listening to callers, identifying their needs, analyzing their requests and directing them appropriately, maintaining the highest quality of customer service, and ensuring the achievement of the project's quantitative and qualitative objectives. Before taking on the role, comprehensive training is provided to prepare them for the responsibilities entrusted to them.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perfect command of the French language, with excellent oral and written communication skills. Strong argumentation skills. Commercial acumen. Excellent listening skills. Demonstrated empathy. Experience in telemarketing (inbound calls) is desirable.</font></font></p>