Telesales Jobs - Rabat Morocco

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br> <br> <br> Company culture : <p><strong>McDonald’s Morocco</strong> is built on a <strong>cooperative culture</strong> that values people, teamwork and mutual support. A close management approach encourages guidance, empowerment and collective commitment. This collaborative foundation is complemented by a <strong>strong performance-driven mindset</strong>, focused on results and customer satisfaction. It operates within a <strong>well-structured organizational framework</strong> that ensures efficiency, quality and consistency, with innovation playing a more focused supporting role. </p><br><br> <br> Job : <p>The Manager (the 2nd assistant) is responsible for the good management of the restaurant. They constantly ensure quality, service, cleanliness during their shift, and the safety of the restaurant's assets and employees.</p><br><br><p><strong>Main Activities</strong></p><br><br><ul><li>Ensure that all staff prioritize customer satisfaction, while respecting McDonald's standards for Safety, Food Safety, Quality, Service, and Cleanliness;</li><li>Oversee the opening and/or closing of the restaurant;</li><li>Manage stock and supplies;</li><li>Schedule team members' hours and non-productive tasks;</li><li>Evaluate team members' performance;</li><li>Manage the team members' training system;</li><li>Ensure the execution of preventive maintenance tasks;</li></ul><p><strong>Professional Development</strong></p><br><br><p>If they have the potential in terms of behavioral, managerial, and operational skills, they can be promoted to the position of 1st Assistant after meeting the criteria for the appointment board and potentially become a Restaurant Director once their skills are confirmed.</p><br><br> <br> <br> Required profile : <p>This position is open to individuals with a Bac+2 degree or higher, regardless of the field of study. Prior experience in Management, Customer Relations, Sales, etc., is desirable for this role.</p><br><br><p><strong>Skills</strong></p><br><br><ul><li>Mastery of customer relations</li><li>Team leadership</li><li>Professional proficiency in the French language</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Profitability<br>• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.<br>• Analyzes service issues and identifies trends.<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Works with hotel management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>Managing Revenue Goals<br>• Monitors hotel operations sales performance against budget.<br>• Reviews reports and financial statements to determine hotel operations performance against budget.<br>• Coaches and supports operations team to effectively manage occupancy &amp; rate, wages and controllable expenses.<br>• Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.<br>Leading Operations and Department Teams<br>• Champions the brand’s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.<br>• Develops systems to enable employees to understand guest satisfaction results.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing the Guest Experience<br>• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.<br>• Responds to and handles guest problems and complaints.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.<br>Managing and Conducting Human Resources Activities<br>• Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.<br>• Ensures employees are treated fairly and equitably.<br>• Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).<br>• Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.<br>• Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.<br>• Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>What makes us Qlik?</strong><br><br><span>A </span><span>Gartner® Magic Quadrant™ Leader for 16 years in a row</span><span>, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster. </span><br><br><span>We excel in integration and governance solutions that work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities.</span><br><br><strong>The Senior Field Marketing Manager - Americas East Region Role</strong><br><br><span>We are seeking an experienced Senior Field Marketing Manager to own and execute the field marketing strategy in the East region of the USA, with the objective to deepen account engagement within Global and Enterprise accounts, put our sellers in front of the right audience, and ultimately help drive sales pipeline.</span><br><br><strong>What makes this role interesting?</strong><br><span>This is an opportunity for someone to consolidate their past marketing experience and embrace an opportunity for personal and professional growth. The ideal candidate will be tenacious, an experienced business operator and comfortable with navigating change. They should also be tech savvy with deep experience of marketing technology solutions and confident in using AI within daily marketing workflows.</span><br><br><span>In return we offer a dynamic, fast-paced working environment with many opportunities to learn and grow, working with a world-class team in the USA!</span><br><br><strong>Here’s how you’ll be making an impact:</strong><br><br><ul><li>As a Senior Field Marketing Manager, you’re responsible for partnering with the local Sales leadership team to translate business objectives into an efficient and effective integrated marketing plan aligned with GTM (direct &amp; indirect business).</li><li>You’ll act as a strategic partner and collaborate with partners / BDR / Sales and cross -functional marketing teams to identify gaps and opportunities to build Qlik brand equity (full portfolio) as well as drive pipeline and revenue growth.</li><li>You’ll oversee the extension of global marketing activities into the East region providing opportunities to connect and further engage with prospects and customers.</li><li>You’ll execute a variety of marketing programs and activities including cross sell/upsell campaigns, acquisition campaigns, and events/webinars. You’ll leverage our Tech Alliances and Global System Integrators partners to gain new audiences and expand our reach.</li><li>You’ll support our focus partners (re-sellers) to generate revenue by managing MDF budget and set up co-marketing efforts aligned to specific GTMs.</li><li>You’ll measure marketing impact and evaluate event/campaign performance in order to optimize and improve the overall effectiveness of marketing.</li><li>You will be the voice of marketing for the East sales team, advocating for the needs of the region and providing direction into global marketing functions to influence centralized plans and execution.</li></ul>&nbsp;<br><strong>We’re looking for a teammate with:</strong><br><br><ul><li>Deep understanding of how to build, deliver, and optimize marketing plans, with a focus on driving results and business impact.</li><li>Data-driven marketer who is digital savvy and understands today’s marketing landscape.</li><li>Ability to work effectively in a distributed team / matrixed environment – proven ability to collaborate with multiple stakeholders to drive a project or program to success.</li><li>Excellent verbal and written communications, with the proven ability to develop relationships and communicate with all levels of the organization.</li><li>Strong analytical and project management skills.&nbsp;&nbsp;</li><li>Proven ability to excel in a fast-paced environment is extremely important, particularly an entrepreneurial attitude and the ability to thrive in an environment of change and ambiguity.</li><li>A positive, self-starter&nbsp;</li><li>Ability to travel as needed – up to 25%&nbsp;</li><li>10+ yrs of marketing experience, specifically with a background in B2B Field Marketing.</li><li>Enterprise cloud software, BI or SaaS experience is an advantage.</li><li>Bachelor’s degree in marketing, business management, or equivalent experience.</li><li>Partner marketing experience preferred.</li><li>Knowledge of marketing technologies such as Salesforce, Marketo, ON24, social platforms such as LinkedIn, and Microsoft office.</li><li>Experience working with AI as part of marketing workflows.</li><li>Proven ability to excel in a fast-paced environment is extremely important, particularly an entrepreneurial attitude and the ability to thrive in an environment of change and ambiguity.&nbsp;</li><li>Experience in collaborating with multiple stakeholders to drive a project or program to success.</li><li>Have end-to-end, hands-on approach to marketing activities and programs.</li></ul><br><strong>The location for this role is:</strong><br><span>Northeast region of the United States.</span><br><span>Remote: #LI-Remote</span><br><br><strong>Apply now and help change how the world transforms complex data landscapes into actionable insights and turns complex data challenges into new opportunities!</strong><br><br><strong>More about Qlik and who we are:</strong><br><br><span>Find out more about ‘Life at Qlik’ on social: </span>Instagram, LinkedIn, YouTube<span>, and </span>X/Twitter<span>, and to see all other opportunities to join us and our values, check out our </span>Careers Page.<br>&nbsp;<br><strong>What else do we offer?</strong><br><strong>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</strong><span>Named in Newsweek’s ‘Americas Greatest Workplaces 2025’: </span>https://rankings.newsweek.com/americas-greatest-workplaces-2025.<br><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Genuine career progression pathways and mentoring programs.</span><br><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Culture of innovation, technology, collaboration, and openness.</span><br><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Flexible, diverse, and international work environment.</span><br><br><span>Giving back is a huge part of our culture. Alongside an extra “change the world” day plus another for personal development, we also highly encourage participation in our </span>Corporate Responsibility Employee Programs.<br>&nbsp;<br><br><strong>Salary and Benefits:</strong><span> The anticipated base salary range for this role is $125,360.00 USD MIN – $175,000.00 USD MAX per year. Final compensation offered by Qlik will be based on factors such as the candidate’s location, job-related skills, education, experience, and other business and organizational needs.</span><br><br><span>This position is eligible for comprehensive benefits, including - but not limited to - medical, dental, and vision coverage life and AD&amp;D, short and long-term disability coverage, paid time off, paid parental / maternity leave, participation in a 401(k) program that includes company match, and many other additional voluntary benefits.</span><br><br><strong>Application Window:</strong><span> The application window is 60 days, but applicants are encouraged to apply as soon as possible. The posting will be removed before the application window closes if the position is filled.</span><br><br><strong>For positions in Massachusetts:</strong><span> It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.</span><br><br><span>Qlik is an Equal Opportunity/Affirmative Action Employer. We are committed to fostering a workplace that is diverse, equitable, and inclusive.</span><br><br><span>Qualified applicants will receive consideration for employment without regard to actual or perceived: race, color, religion, sex, sexual orientation, gender identity, pregnancy and related medical conditions, genetic information, national origin, age, marital status, protected veteran status, disability status or any other characteristic protected by applicable law. For United States applicants and employees, go to the US Department of Labor’s website to review the Equal Employment Opportunity Posters, including the “Know Your Rights” and “Pay Transparency Nondiscrimination” posters.</span><br><br><span>If you need assistance applying for a role due to a disability, please submit your request via email to </span>accessibilityta@qlik.com<span>. Any information you provide will be treated according to Qlik’s</span> Recruitment Privacy Notice<span>. Qlik may only respond to emails related to accommodation requests.</span><br><br><span>Qlik uses artificial intelligence (e.g. Talent Intelligence developed by Eightfold) to screen and summarize resumes, assess and evaluate candidates, and score candidates for all positions at Qlik. Any hiring decision will involve a human review, and you will not be subject to decisions based solely on automated means. For questions about this tool, contact </span>accessibilityta@qlik.com<span>.</span><br><br><span>Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means.</span><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industry. Sika has subsidiaries in 103 countries around the world, produces in over 400 factories, and develops innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation industries toward greater environmental compatibility. Approximately 33,000 employees generated CHF 11.20 billion in sales in 2025.</p><br><br>Job Description<br><p>To foster competitive advantages, speeding up strategy execution, employee commitment and efficiency, we are continuing with our HR digital transformation. To drive this digital journey, we wish to strengthen our&nbsp; Africa HR Team Casablanca Morocco, with a <strong>Human Resources Information Systems (HRIS) Specialist.&nbsp;</strong></p><br><p>To foster competitive advantages, accelerate strategy execution, improve employee experience, and strengthen operational efficiency, we are continuing our HR digital transformation journey across Africa.</p><br><p>To support this ambition, we are looking to strengthen our Africa HR Team in Meudon, France, with an <strong>HRIS Specialist</strong>. This role will play a key part in driving HR systems excellence, supporting digital HR initiatives, and providing operational support for Compensation &amp; Benefits processes across the Area Africa organization covering 15 countries.</p><br><p>The HRIS Specialist will work closely with the Area HR team, Global HRIS teams, local HR Managers, Compensation &amp; Benefits stakeholders, and country business leaders to ensure effective implementation, maintenance, and continuous improvement of HR systems and processes.</p><br><p>Key Responsibilities</p><br><p>HRIS &amp; Digital HR Transformation</p><br><ul><li>Support the deployment, maintenance, and continuous improvement of HR systems across the Africa Area.</li><li>Act as a key point of contact for HR system-related activities, ensuring alignment between global standards and local business requirements.</li><li>Support the implementation and enhancement of HR digital transformation initiatives, including HR Service Delivery (HRSD) in ServiceNow and other HR platforms.</li><li>Coordinate and support testing activities, including User Acceptance Testing (UAT), functional testing, and validation of system enhancements.</li><li>Investigate, troubleshoot, and resolve HR system issues in collaboration with Global HRIS teams and local HR stakeholders.</li><li>Ensure data quality, integrity, and consistency across HR systems and interfaces.</li><li>Support system integrations between HR platforms, payroll providers, and other business applications.</li><li>Maintain HR knowledge articles, process documentation, workflows, and user guides.</li><li>Assist with project planning, documentation, timelines, and follow-up actions related to HR technology initiatives.</li><li>Prepare reports, dashboards, analyses, and presentations for HR leadership and management teams.</li><li>Identify opportunities to improve automation, process efficiency, data accuracy, and employee experience.</li></ul><p>Compensation &amp; Benefits Support</p><br><ul><li>Support the administration and coordination of Compensation &amp; Benefits processes across the 15 countries within the Africa Area.</li><li>Assist with annual compensation review cycles, salary benchmarking, incentive plans, and compensation reporting activities.</li><li>Support data collection, validation, and consolidation for compensation and benefits analyses.</li><li>Ensure HR systems accurately reflect compensation structures, organizational changes, and employee data.</li><li>Collaborate with local HR teams and external providers to maintain benefits-related information and reporting.</li><li>Generate reports and analytics to support compensation decision-making and workforce planning.</li><li>Support audits, compliance reviews, and governance requirements related to employee data and compensation processes.</li><li>Assist in the preparation of compensation and headcount reports for Area and Global HR stakeholders.</li></ul><p>HR Analytics &amp; Reporting</p><br><ul><li>Develop and maintain HR dashboards and reporting solutions using available HR systems and analytical tools.</li><li>Monitor HR data trends and provide insights to support business and talent decisions.</li><li>Support workforce planning, organizational design, succession planning, and talent management reporting requirements.</li><li>Ensure timely production of recurring and ad hoc HR reports for country, area, and global stakeholders.</li></ul><p>Stakeholder Management &amp; Training</p><br><ul><li>Provide guidance and support to HR teams across Africa on HR systems, processes, and best practices.</li><li>Deliver end-user training and awareness sessions for new functionalities, tools, and system enhancements.</li><li>Promote adoption of HR digital solutions and encourage best practices across the region.</li><li>Serve as a liaison between Area HR, local HR teams, and Global HRIS teams to ensure effective communication and issue resolution.</li><li>Contribute to continuous improvement initiatives and the evolution of HR digital capabilities within the Africa Area.</li></ul><br>Qualifications<br><p>Qualifications &amp; Experience</p><br><ul><li>Bachelor's degree in Human Resources, Information Systems, Business Administration, or a related field.</li><li>Experience in HR Information Systems administration, implementation, or support.</li><li>Knowledge of HR platforms such as SuccessFactors, ServiceNow HRSD, Workday, or similar HR technologies.</li><li>Experience supporting Compensation &amp; Benefits processes, HR reporting, and data analytics.</li><li>Strong analytical skills with excellent attention to detail and data accuracy.</li><li>Experience working in a multinational and multicultural environment.</li><li>Strong project coordination and stakeholder management skills.</li><li>Advanced proficiency in Microsoft Excel and reporting tools.</li><li>Excellent communication skills in English and&nbsp;&nbsp;French.</li><li>Ability to manage multiple priorities across a geographically diverse region.</li></ul><br>Additional Information<br><p>What We Offer</p><br><ul><li>An opportunity to contribute to the digital transformation of HR across 15 African countries.</li><li>Exposure to regional and global HR projects and stakeholders.</li><li>A dynamic international environment focused on innovation, collaboration, and continuous improvement.</li><li>Opportunities for professional growth in HR technology, analytics, and compensation &amp; benefits.</li></ul><p>Trust is the most important thing for us. We trust in the capabilities of all our Sika team members and reward them with above average freedom and empowerment – every day</p><br><p>The chance to bring new ideas, interesting areas for development, and taking responsibility early on are some of the key factors that drive Sika's pioneering spirit</p><br><p>Sika is a great employer - especially for people who are interested in communicating across cultures. To find out more about what it's like to work for Sika you can find out more about us here&nbsp;https://www.sika.com/en/career/why-work-at-sika.html.</p><br><p>If we caught your eye, then apply online through our <u><strong>career portal</strong></u> today<strong>!</strong></p><br><p>We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training.&nbsp; We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Responsible for food and beverage daily operations, including Culinary, Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 6 years experience in food and beverage, culinary, event management, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in food and beverage, culinary, event management, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Supervises daily food and beverage shift operation and ensures compliance with all policies, standards and procedures.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Develops and oversees an order and purchase strategy for equipment and supplies.<br>• Supervises an effective monthly self-inspection program.<br>Developing and Maintaining Food and Beverage/Culinary Goals<br>• Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.<br>• Reviews financial reports and statements to determine how food and beverage is performing against budget.<br>• Makes recommendations for funding of food and beverage equipment and renovations in accordance with brand business strategy.<br>• Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department’s financial performance.<br>• Establishes challenging, realistic and obtainable goals to guide operation and performance.<br>Developing and Maintaining Budgets<br>• Develops and manages food and beverage budget.<br>• Monitors the department’s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.<br>• Ensures cash control and liquor control policies are in place in food &amp; beverage areas and followed by all related employees.<br>• Focuses on maintaining profit margins without compromising guest or employee satisfaction.<br>Leading Food and Beverage/Culinary Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.<br>• Identifies opportunities to increase profits and create value by challenging existing processes, encourages innovation and drives necessary change.<br>• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).<br>• Establishes and maintains open, collaborative relationships with direct reports and entire food &amp; beverage team. Ensures direct reports do the same for their team.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Reviews findings from comment cards and guest satisfaction results with food and beverage team and ensures appropriate corrective action is taken.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Empowers employees to provide excellent guest service.<br>• Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction.<br>• Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership.<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Coaches and supports food &amp; beverage leadership team to effectively manage wages, food &amp; beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.).<br>• Hires food &amp; beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Locamed</strong> embraces a <strong>largely cooperation-driven culture</strong>, placing people, trust and teamwork at the heart of its organization. The company favors a close management style focused on support, empowerment and strong professional relationships. This collaborative foundation is complemented by a <strong>notable innovation component</strong>, encouraging initiative, creativity and adaptability. Competitive and organizational aspects remain secondary, helping structure operations and support performance objectives. </p><br><br> <br> Job : <p>Join our dynamic team in the <b>Medical Equipment</b> sector! We are looking for an <b>ECOMMERCE and digital marketing intern</b> passionate about an enriching operational internship in the heart of <b>Rabat</b>.</p><br><br><p>Actively contribute to the development of our online presence and the optimization of our digital sales strategies. This internship is a unique opportunity to put your knowledge into practice and develop your skills in a stimulating environment.</p><br><br><p>During this internship, you will be asked to:</p><br><br><ul><li>Participate in the management and promotion of our E-Commerce platforms.</li><li>Support the implementation of digital marketing campaigns (social media, email marketing, SEO/SEA).</li><li>Write content for the platforms.&nbsp;</li><li>Analyze the performance of marketing actions and propose areas for improvement.</li><li>Contribute to the creation of attractive web content.</li><li>Assist in monitoring online customer relations.</li></ul> <br> Required profile : <p>Your ideal academic background is towards a <b>Master's degree or higher</b>, with a <b>specialization in Marketing</b>.</p><br><br><p>Relevant academic projects will be a valuable asset.</p><br><br><p>We are looking for a proactive, creative person with a strong interest in digital. The following skills will be particularly valued:</p><br><br><ul><li>Good knowledge of digital marketing tools and levers.</li><li>Curiosity and ease with E-Commerce platforms.</li><li>Analytical and synthesis skills.</li><li>Excellent writing skills in French.</li><li>Team spirit and organizational skills.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace. </p><br><br> <br> Job : <p>Assigned to the Information Systems Department, you will be responsible for ensuring the availability and compliance of IT equipment provided to users.</p><br><br><p><br>Your main tasks:</p><br><br><ul><li>Provide first-level support and handle user incidents related to the use of store tools (Sales tools, mobility), escalate to central support - Helpdesk - if necessary.</li><li>Report malfunctions related to central IS to the central support team - Helpdesk - and follow up on them.</li><li>Manage hardware problems in stores (cash registers, scales, PDAs, switches/firewalls...).</li><li>Oversee hardware installations during store openings (cash registers, scales).</li><li>Install PCs to be provided to store users.</li><li>Conduct inventories of store equipment.</li><li>Prepare intervention reports when dealing with store-level problems.</li></ul> <br> Required profile : <ul><li>Bac +2/Bac+3 degree in IT (infrastructure, support, or equivalent).</li><li>Knowledge of IT tools.</li><li>Mastery of the group's systems and solutions.</li><li>Ability to install and integrate hardware (network equipment, peripherals) in the production environment and configure resources.</li><li>Mastery of methods for analyzing incidents and server performance.</li><li>Mastery of IT and telecom security rules.</li><li>Ability to write installation and operation manuals for network and telecom equipment.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p> <strong>Auto Nejma Maroc S.A.</strong> operates within a corporate culture driven by <strong>innovation</strong>, where agility, openness to new ideas and continuous improvement play a central role. This dynamic is balanced by a strong sense of <strong>collaboration</strong>, encouraging teamwork, supportive management and employee engagement. The company also relies on a solid <strong>organizational</strong> culture, ensuring rigor, efficiency and quality execution, while maintaining a clear focus on <strong>performance</strong> and results. This balance creates a stimulating, structured and collaborative work environment. </p><br><br> <br> Job : <p>Integrated into the After-Sales Department and reporting to the Workshop Manager, <strong>you will carry out diagnostic, maintenance, and repair operations on Mercedes-Benz light commercial vehicles</strong>, in compliance with the brand's quality standards.</p><br><br><p>You will help ensure the reliability of interventions, quality of service, and customer satisfaction by providing support in accordance with manufacturer procedures.</p><br><br><p><strong>Your responsibilities:</strong></p><br><br><ul><li>Perform mechanical, electrical, and electronic diagnostic, maintenance, and repair operations on light commercial vehicles.</li><li>Identify faults using diagnostic tools and implement appropriate corrective actions.</li><li>Carry out preventive and corrective maintenance operations in accordance with manufacturer procedures.</li><li>Adjust, regulate, and replace various mechanical, electrical, and electronic vehicle components.</li><li>Record interventions performed and ensure traceability of operations.</li><li>Ensure compliance with quality standards, technical procedures, and current safety regulations.</li><li>Contribute to maintaining workshop performance and customer satisfaction.</li></ul> <br> Required profile : <ul><li>Minimum of a 2-year degree (Bac+2) in Automotive Maintenance, Mechanical Engineering, or equivalent.</li><li>You have significant experience in a similar role, ideally gained at a car dealership or manufacturer network.</li><li>You have mastered diagnostic, maintenance, and repair operations for mechanical, electrical, and electronic systems.</li><li>You are comfortable using diagnostic tools and workshop equipment.</li><li>You are rigorous, autonomous, analytical, and enjoy teamwork.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Join a dynamic company in the <b>Insurance / Brokerage</b> sector as an <b>INSURANCE AGENCY MANAGER</b>. This strategic position is based in <b>Salé</b>. Your main mission will be to lead and develop the commercial activity of the agency while ensuring effective team management.</p><br><br><p>Your main objectives will include meeting and exceeding revenue targets, developing a loyal and profitable customer portfolio, and increasing the agency's visibility in its local market. It will also be about ensuring customer satisfaction and maintaining a high level of expertise among the teams.</p><br><br><p>Your daily responsibilities will cover a wide range of activities:</p><br><br><ul><li>Leading the agency's commercial activity and implementing development strategies.</li><li>Managing, training, and supporting a team of advisors.</li><li>Managing customer relations and developing a portfolio of prospects and clients.</li><li>Analyzing customer needs and proposing suitable insurance solutions.</li><li>Monitoring performance indicators and regular reporting to management.</li><li>Monitoring the competition and identifying market opportunities.</li><li>Ensuring regulatory compliance and adherence to internal procedures.</li></ul> <br> <br> Required profile : <p>To excel in this role, a <b>Bachelor's degree (Bac +3)</b> is required, ideally with a specialization in <b>Insurance professions</b>.</p><br><br><p>Significant experience of <b>5 to 10 years</b> in the insurance sector, ideally with managerial responsibilities or team management, is strongly expected. In-depth knowledge of the local market will be a major asset.</p><br><br><p>Your strengths for success include:</p><br><br><ul><li>Excellent sales and negotiation skills.</li><li>Strong management skills and proven leadership.</li><li>Organizational skills and attention to detail in file management.</li><li>Excellent interpersonal skills and customer service orientation.</li><li>Proactivity, autonomy, and results-oriented.</li><li>Mastery of insurance products and their regulations.</li></ul><p>If you recognize yourself in this description and aspire to a challenging role where your expertise will be valued, don't wait!</p><br><br><p>Send your CV to the recruiter now to discuss this opportunity.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Sothema</strong> operates within a <strong>performance-driven and competitive culture</strong>, where ambition, results orientation and customer focus are key priorities. This dynamic is closely balanced by a <strong>collaborative environment</strong> that promotes trust, teamwork and close leadership. The company also relies on a <strong>structured organization</strong> to ensure efficiency, quality and process consistency. An <strong>innovation component</strong> further complements this balance, supporting adaptability and continuous improvement. </p><br><br> <br> Job : <p><strong>SOTHEMA</strong>, a leader in the <strong>pharmaceutical industry</strong> in Morocco, is continuing its development and strengthening its sales teams.<br>In this context, we are recruiting <strong>a Key Account Manager</strong> whose mission will be to develop, manage, and retain a portfolio of strategic accounts, while contributing to revenue growth and strengthening partnerships with key players in the pharmaceutical market.</p><br><br><p><strong>Main missions:</strong></p><br><br><p><br>• Develop and manage relationships with strategic accounts.<br>• Develop and implement commercial action plans.<br>• Identify development and growth opportunities.<br>• Negotiate commercial agreements and ensure their follow-up.<br>• Coordinate actions with internal teams (Marketing, Medical, Regulatory, Supply Chain, Finance).<br>• Monitor performance indicators and propose corrective actions.<br>• Ensure competitive and market intelligence..<br>&nbsp;</p><br><br> <br> Required profile : <p><strong>Profile sought</strong></p><br><br><p><br>• Bachelor's degree or Master's degree (Bac+3/5) in Commerce, Marketing, Management, or a scientific field.<br>• Minimum 5 years of experience in a similar role, ideally in the pharmaceutical industry.<br>• Excellent command of negotiation and key account management techniques.<br>• Good knowledge of the Moroccan pharmaceutical market.<br>• Proficiency in French and English.<br>• Results-oriented, autonomous, rigorous, and excellent interpersonal skills.</p><br><br><p><br><strong>Required skills</strong></p><br><br><p><br>• Excellent negotiation and communication skills.<br>• Results-oriented and a sense for commercial development.<br>• Analytical and synthesis skills.<br>• Autonomy, rigor, and team spirit.</p><br><br><p><br><strong>Position to be filled immediately</strong><br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p><strong>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</strong></p><br><p><strong>&nbsp;Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</strong></p><br><br><br>Job Description<ul><li>Manages and supervises the Quality Management &amp; HSEE org unit according to defined objectives and KPIs</li><li>Designs and leads initiatives with regard to Quality Management &amp; HSEE</li><li>Takes responsibility for standards, governance and processes in area of responsibility</li><li>Defines and steers budgets for the development of activities within area of responsibility</li><li>Manages and supervises multiple org units within Quality Management &amp; HSEE</li><li>Proposes and implements measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth</li></ul><br><br>Qualifications and Experience<ul><li>Master's Degree in Industrial Engineering, Mechanical Engineering, Electrical Engineering, Quality Management, Environmental Engineering, or a related discipline.</li><li>Fluent in <strong>English</strong> (mandatory) / <strong>French</strong> (mandatory)</li><li>Professional certifications are considered an advantage (ISO 9001 Lead Auditor, IATF 16949, ISO 14001, ISO 45001, Six Sigma, NEBOSH, IOSH).</li><li>Minimum <strong>10 years of professional experience</strong> in the automotive industry.</li><li>Minimum <strong>5 years of experience</strong> in a senior leadership position covering <strong>Quality Management and/or HSEE</strong> within a manufacturing environment.</li><li><strong>Mandatory experience in the automotive wiring harness industry.</strong></li><li>Proven experience managing Quality and HSEE functions at <strong>plant and/or country level</strong>.</li><li>Demonstrated experience in leading multidisciplinary teams across multiple production sites.</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Date Posted:</b></p><br>2026-07-30<p><b>Country: </b></p><br>Morocco<p><b>Location: </b></p><br>Coline Business Center, n°442, La Coline II, Californie -Ain Chock- Casablanca,Casablanca,20190,Morocco<p><span>At Otis, we move billions of people every day! How? Through our talented Team of more than 72,000 employees, who are passionate about what we do and what’s next.</span></p><br><p><span>From our foundation of excellent products (escalators, elevators and moving walkways) to our next chapter of digital transformation, this is a great time to join our Company!</span></p><br><p><b><span>OTIS</span></b><span>, a global leader in the elevator industry, is expanding its team and is hiring several <b>NEW EQUIPMENT PROJECT MANAGERS (F/M) </b>in <b>MORROCCO</b>.</span></p><br><p><b><u><span>Role Overview:</span></u></b></p><br><p><span>We are seeking a highly skilled and motivated professional responsible for managing and executing elevator installation projects from contract review to handover, ensuring timely, within-budget, and high-quality delivery while maintaining excellent customer satisfaction and adhering to company policies and procedures.</span></p><br><p><i><span>This person can be based in Casablanca, Rabat, Marrakech, and/or Tangier.</span></i></p><br><p><b><u><span>On a typical day you will:</span></u></b></p><br><p><u><span>Contract Review &amp; Project Planning</span></u></p><br><ul><li><p><span>Review contracts, tender documents, and project specifications to understand scope, timelines, and commercial terms.</span></p><br></li><li><p><span>Identify risks, opportunities, clarifications, and mitigation strategies.</span></p><br></li><li><p><span>Collaborate with Sales Representatives for project takeover and establish project plans, budgets, resource allocation, milestones, timelines, and KPIs.</span></p><br></li><li><p><span>Coordinate with cross-functional teams to ensure successful project execution.</span></p><br></li></ul><p><span>​</span></p><br><p><u><span>Project Execution &amp; Resource Management</span></u></p><br><ul><li><p><span>Manage and coordinate labor, subcontractors, materials, equipment, and deliveries.</span></p><br></li><li><p><span>Schedule subcontractor activities and monitor project progress, quality, costs, and timelines.</span></p><br></li><li><p><span>Ensure effective utilization of project resources throughout execution.</span></p><br></li></ul><p><span>​</span></p><br><p><u><span>Budget &amp; Commercial Management</span></u></p><br><ul><li><p><span>Develop and manage project budgets, expenses, billing terms, payment certificates, and cash flow.</span></p><br></li><li><p><span>Identify cost-saving opportunities and risk mitigation measures.</span></p><br></li><li><p><span>Manage Variation Orders (VOs), including documentation, approvals, pricing, and scheduling impacts.</span></p><br></li></ul><p><u><span>Customer Relationship Management</span></u></p><br><ul><li><p><span>Develop and maintain strong customer relationships.</span></p><br></li><li><p><span>Communicate project progress, timelines, and expectations.</span></p><br></li><li><p><span>Address customer concerns and ensure customer satisfaction.</span></p><br></li><li><p><span>Identify opportunities for business conversion and growth.</span></p><br></li></ul><p><u><span>Team Leadership</span></u></p><br><ul><li><p><span>Supervise installation, testing, and commissioning teams.</span></p><br></li><li><p><span>Provide technical guidance and support.</span></p><br></li></ul><p><u><span>Quality, Safety &amp; Compliance</span></u></p><br><ul><li><p><span>Conduct regular site visits to monitor progress, quality, and safety.</span></p><br></li><li><p><span>Identify and resolve issues, defects, and deviations.</span></p><br></li><li><p><span>Ensure compliance with company quality standards, Otis safety requirements, and product compliance processes.</span></p><br></li><li><p><span>Conduct FPAs for employees and subcontractors.</span></p><br></li><li><p><span>Liaise with FOD regarding product quality issues.</span></p><br></li></ul><p><u><span>Commissioning &amp; Handover</span></u></p><br><ul><li><p><span>Coordinate commissioning activities and ensure system functionality and performance.</span></p><br></li><li><p><span>Conduct customer training.</span></p><br></li><li><p><span>Manage handover to the Service Department and the customer, ensuring all findings are properly closed.</span></p><br></li></ul><p><b><u><span>What You Will Need to be Successful:</span></u></b></p><br><ul><li><p><span>Bachelor’s degree in engineering, Construction Management, Project Management, Business Administration, or a related field.</span></p><br></li><li><p><span>Proven experience in project management or in a similar technical environment.</span></p><br></li><li><p><span>Experience managing contracts, project budgets, cash flow, billing processes, and commercial terms.</span></p><br></li><li><p><span>Demonstrated ability to manage subcontractors, labor resources, material deliveries, and project schedules.</span></p><br></li><li><p><span><span><span>S</span></span></span><span>trong knowledge of project planning, risk management, cost control, and KPI tracking.</span></p><br></li><li><p><span>Experience leading cross-functional teams, including installation, testing, and commissioning personnel.</span></p><br></li><li><p><span>Knowledge of quality assurance processes, safety standards, and compliance requirements.</span></p><br></li><li><p><span>Proficiency in Microsoft Office and project management tools.</span></p><br></li><li><p><span>Ability to manage multiple projects simultaneously while meeting deadlines.</span></p><br></li></ul><p><b><u><span>Preferred Qualifications</span></u></b></p><br><ul><li><p><span>Project Management certification.</span></p><br></li><li><p><span>Experience in the elevator, escalator, building systems, construction, or industrial sectors.</span></p><br></li><li><p><span>Knowledge of health and safety regulations and industry best practices.</span></p><br></li><li><p><span>Experience working in customer-facing project environments.</span></p><br></li></ul><p><u><b><span>Soft Skills &amp; Competencies</span></b></u></p><br><ul><li><p><span>Strong customer relationship management and stakeholder communication skills.</span></p><br></li><li><p><span>Strong problem-solving, decision-making, and organizational skills.</span></p><br></li><li><p><span>Team Spirit: Ability to work effectively within a team and contribute to the company’s objectives.</span></p><br></li><li><p><span>Adaptability: Ability to work in a dynamic environment and manage changing priorities.</span></p><br></li><li><p><span>Communication Skills: Strong communication in French and working English (written and verbal).</span></p><br></li></ul><p><b><u><span>What can we offer you?</span></u></b></p><br><ul><li><p><span>The chance to work for an industry leading company and a global brand.</span></p><br></li><li><p><span>A culture that encourages innovation and appreciation of our talent is the key to our success.</span></p><br></li><li><p><span>Competitive compensation package.</span></p><br></li><li><p><span>Growth opportunities in a multinational environment.</span></p><br></li></ul><p><span>​</span></p><br><p>#BuildWhatsNext</p><br><p>If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.&nbsp;</p><br><p>Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.&nbsp;&nbsp;</p><br><p>You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.&nbsp;&nbsp;</p><br><p>When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. &nbsp;</p><br><p>We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.&nbsp;&nbsp;&nbsp;</p><br><p>Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.&nbsp; We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.&nbsp;&nbsp;</p><br><p>Become a part of the Otis team and help us #Buildwhatsnext!&nbsp;</p><br><p><span><i>Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.</i></span></p><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Responsible for food and beverage daily operations, including Culinary, Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 6 years experience in food and beverage, culinary, event management, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in food and beverage, culinary, event management, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Supervises daily food and beverage shift operation and ensures compliance with all policies, standards and procedures.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Develops and oversees an order and purchase strategy for equipment and supplies.<br>• Supervises an effective monthly self-inspection program.<br>Developing and Maintaining Food and Beverage/Culinary Goals<br>• Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.<br>• Reviews financial reports and statements to determine how food and beverage is performing against budget.<br>• Makes recommendations for funding of food and beverage equipment and renovations in accordance with brand business strategy.<br>• Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department’s financial performance.<br>• Establishes challenging, realistic and obtainable goals to guide operation and performance.<br>Developing and Maintaining Budgets<br>• Develops and manages food and beverage budget.<br>• Monitors the department’s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.<br>• Ensures cash control and liquor control policies are in place in food &amp; beverage areas and followed by all related employees.<br>• Focuses on maintaining profit margins without compromising guest or employee satisfaction.<br>Leading Food and Beverage/Culinary Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.<br>• Identifies opportunities to increase profits and create value by challenging existing processes, encourages innovation and drives necessary change.<br>• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).<br>• Establishes and maintains open, collaborative relationships with direct reports and entire food &amp; beverage team. Ensures direct reports do the same for their team.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Reviews findings from comment cards and guest satisfaction results with food and beverage team and ensures appropriate corrective action is taken.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Empowers employees to provide excellent guest service.<br>• Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction.<br>• Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership.<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Coaches and supports food &amp; beverage leadership team to effectively manage wages, food &amp; beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.).<br>• Hires food &amp; beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Responsible for food and beverage daily operations, including Culinary, Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 6 years experience in food and beverage, culinary, event management, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in food and beverage, culinary, event management, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Supervises daily food and beverage shift operation and ensures compliance with all policies, standards and procedures.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Develops and oversees an order and purchase strategy for equipment and supplies.<br>• Supervises an effective monthly self-inspection program.<br>Developing and Maintaining Food and Beverage/Culinary Goals<br>• Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.<br>• Reviews financial reports and statements to determine how food and beverage is performing against budget.<br>• Makes recommendations for funding of food and beverage equipment and renovations in accordance with brand business strategy.<br>• Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department’s financial performance.<br>• Establishes challenging, realistic and obtainable goals to guide operation and performance.<br>Developing and Maintaining Budgets<br>• Develops and manages food and beverage budget.<br>• Monitors the department’s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.<br>• Ensures cash control and liquor control policies are in place in food &amp; beverage areas and followed by all related employees.<br>• Focuses on maintaining profit margins without compromising guest or employee satisfaction.<br>Leading Food and Beverage/Culinary Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.<br>• Identifies opportunities to increase profits and create value by challenging existing processes, encourages innovation and drives necessary change.<br>• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).<br>• Establishes and maintains open, collaborative relationships with direct reports and entire food &amp; beverage team. Ensures direct reports do the same for their team.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Reviews findings from comment cards and guest satisfaction results with food and beverage team and ensures appropriate corrective action is taken.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Empowers employees to provide excellent guest service.<br>• Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction.<br>• Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership.<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Coaches and supports food &amp; beverage leadership team to effectively manage wages, food &amp; beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.).<br>• Hires food &amp; beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Join a dynamic company in the <strong>Real Estate</strong> sector as a <strong>Debt Collection Manager</strong>. Based in <strong>Casablanca</strong>, you will play a key role in managing and optimizing collections, contributing to the financial health of our organization.</p><br><br><p>Your main mission will be to <strong>manage the debt collection activity</strong> to minimize unpaid debts and ensure the company's cash flow. You will ensure strict adherence to procedures and continuous improvement of the department's performance.</p><br><br><p>Your responsibilities will include supervising and leading the collection team, setting up and monitoring performance indicators, and managing complex disputes. You will also work closely with the sales and legal departments to define and adjust collection strategies. Analyzing customer risks and proposing appropriate solutions to secure payments will be an integral part of your daily work.</p><br><br><ul><li>Define and monitor the collection policy.</li><li>Analyze the aging balance and identify at-risk debts.</li><li>Implement friendly and legal recovery actions.</li><li>Negotiate payment plans with debtor clients.</li><li>Produce regular reports on the evolution of collections and unpaid debts.</li></ul> <br> <br> Required profile : <p>To excel in this role, a <strong>Bachelor's degree (or higher)</strong> is required. <strong>Significant experience of 5 to 10 years</strong> in a similar role, <strong>ideally in the real estate sector</strong>, is essential for success in this position.</p><br><br><p>This role requires excellent command of collection techniques, a solid understanding of financial and legal issues, as well as strong analytical and negotiation skills. You also possess proven management skills to unite and motivate a team.</p><br><br><ul><li>Impeccable rigor and organization.</li><li>Good interpersonal skills and a strong sense of diplomacy.</li><li>Proficiency in computer tools and management software.</li><li>Ability to work under pressure and manage priorities.</li></ul><p>If you are ready to take on this exciting challenge and your profile matches these requirements, don't wait any longer and apply now!</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.<br>Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p> <strong>M-automotiv</strong> relies on a <strong>cooperation-driven culture</strong>, where trust, teamwork and employee well-being shape everyday work practices. The company promotes a close management approach focused on guidance, empowerment and strong human relationships. This collaborative foundation is supported by a <strong>strong competitive mindset</strong>, emphasizing performance and results. Innovation and organizational aspects, while more moderate, contribute to agility, structure and operational efficiency. </p><br><br> <br> Job : <p>Purpose of the role:</p><br><br><p>• Support the APV back office and oversee the debt collection process for M-AUTOMOTIV and its subsidiaries, from invoicing to account reconciliation.<br>• Ensure accounts are maintained and updated in close collaboration with customer accounting.<br>• Contribute to better APV debt collection.</p><br><br><p>General tasks:</p><br><br><p>• Assist the Administrative, Debt Collection &amp; Risk Manager in overseeing APV debt collection activities.<br>• Supervise the debt collection process for APV invoices and follow up on necessary payments from insurance companies, leasing companies, and spare parts suppliers, etc.<br>• Intervene in cases of payment delays or financing issues.<br>• Prevent risks related to incidents that could impact the smooth running of the debt collection process.<br>• Regularly analyze customer accounts (Insurance, Leasing, and Spare Parts customers) ensuring that payments are recorded and reconciled.<br>• Manage and track the successful resolution of unpaid invoices in collaboration with the treasury and legal departments.<br>• Review and approve administrative files for opening workshop &amp; spare parts accounts.<br>• Maintain the Accounts Receivable reporting and participate in debt collection committees according to the defined frequency.<br>&nbsp;</p><br><br> <br> <br> Required profile : <p>Higher education in Finance, Accounting, Management, or equivalent.<br>Minimum of 3 to 5 years of experience in debt collection, customer accounting, or sales administration, ideally in the automotive sector or an environment with a high volume of invoicing.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description du poste<br><br><p>Le <strong>Sofitel Tamuda Bay Beach &amp; Spa</strong> recrute un(e) <strong>Revenue Manager</strong>.</p><br><p>Votre mission</p><br><p>Vous serez responsable de l’optimisation des revenus et de la performance commerciale de l’hôtel. Vous définirez et mettrez en œuvre la stratégie Revenue Management afin de maximiser le chiffre d’affaires, le revenu par chambre disponible et la rentabilité de l’établissement, en fonction de la demande, du marché et du positionnement de l’hôtel.</p><br><p>Vos principales responsabilités</p><br><ul><li>Élaborer et déployer la stratégie tarifaire de l’hôtel en fonction de la demande et des objectifs commerciaux.</li><li>Analyser les tendances du marché, la concurrence, le rythme des réservations et les niveaux de demande.</li><li>Suivre quotidiennement les indicateurs de performance : <strong>Occupancy, ADR, RevPAR, Pickup, Forecast</strong> et autres KPI Revenue.</li><li>Réaliser les forecasts et contribuer à l’élaboration du budget annuel.</li><li>Optimiser les disponibilités, tarifs et restrictions sur les différents canaux de distribution.</li><li>Assurer le suivi et l’optimisation du mix de distribution afin de maximiser les revenus nets.</li><li>Analyser les performances des segments de clientèle et des différents canaux de vente.</li><li>Identifier les opportunités de croissance et proposer des actions correctives ou commerciales.</li><li>Effectuer une veille concurrentielle régulière et assurer le suivi du positionnement tarifaire de l’hôtel.</li><li>Collaborer étroitement avec les équipes <strong>Sales, Marketing, Réservations, E-Commerce et Direction Générale</strong>.</li><li>Participer aux réunions commerciales et présenter les analyses et recommandations Revenue.</li><li>Garantir la qualité et la fiabilité des données utilisées pour les analyses et prises de décision.</li><li>Assurer un suivi régulier des résultats et mettre en place des actions permettant d’améliorer la performance de l’hôtel.</li></ul><p>Profil recherché</p><br><ul><li>Formation supérieure en <strong>Revenue Management, Hôtellerie, Commerce, Gestion ou domaine similaire</strong>.</li><li>Expérience confirmée en Revenue Management, idéalement dans un hôtel 4 ou 5 étoiles.</li><li>Excellente maîtrise des outils d’analyse et d’Excel.</li><li>Bonne connaissance des systèmes hôteliers, outils Revenue Management et plateformes de distribution.</li><li>Solides capacités analytiques et excellente compréhension des indicateurs de performance hôtelière.</li><li>Esprit stratégique, rigueur et capacité d’anticipation.</li><li>Excellentes capacités de communication et de collaboration.</li><li>Orientation résultats et sens commercial.</li><li>Maîtrise du <strong>français et de l’anglais</strong> ; la connaissance d’autres langues constitue un atout.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Attijariwafa bank</strong> operates within a predominantly <strong>collaborative culture</strong>, placing people, trust, and teamwork at the heart of its organization. The bank <strong>promotes</strong> close and supportive management, fostering accountability, development, and strong professional relationships. This human-centered approach is <strong>balanced</strong> by a strong performance-driven mindset, emphasizing ambition, continuous improvement, and customer focus. It also <strong>embraces</strong> innovation, <strong>supported</strong> by structured processes that ensure reliability, efficiency, and operational excellence. </p><br><br> <br> Job : <p>As part of our business development, we are looking for dynamic and motivated <strong>Customer Advisors</strong>. You will be the primary point of contact for our clients, supporting them in their financial projects and offering them solutions tailored to their needs. If you meet these criteria and wish to grow in a stimulating environment, then this opportunity is for you.&nbsp;</p><br><br><br><p>As a <strong>Customer Advisor</strong>, you will report directly to the Branch Manager.</p><br><br><p><br>Your responsibilities will include:</p><br><br><p>• Managing and developing a client portfolio (individuals and professionals).<br>• Identifying client needs and offering them suitable banking products and services (savings, loans, insurance, etc.).<br>• Building customer loyalty and providing advice.<br>• Developing commercial activity through prospecting.<br>• Ensuring compliance with internal procedures and current standards.</p><br><br> <br> Required profile : <p><strong>Profile sought:</strong></p><br><br><p>• With a <strong>Master's degree (Bac+5)</strong> from a Business School or equivalent, you are a beginner or have previous experience in sales, ideally in the financial sector.<br>• You have listening skills, good interpersonal skills, and a sense of advice.<br>• You are dynamic, independent, and a team player.</p><br><br><p><strong>Why join us?</strong></p><br><br><p>• Join a leading bank in the financial market, focused on people and innovation, and <strong>certified Top Employer for 4 consecutive years</strong>.<br>• Benefit from a stimulating work environment with many professional development opportunities.<br>• Enjoy competitive benefits (attractive salary, continuous training, etc.).</p><br><br><p>Send us your CV, we look forward to discovering your profile!</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market. </p><br><br> <br> Job : <p>On behalf of a renowned company specializing in the manufacture of metal packaging, we are recruiting a Customer Service Officer based in Agadir.</p><br><br><p><strong>Main responsibilities:</strong></p><br><br><ul><li>Manage customer orders, quotes, and the creation of purchase orders in the ERP system.</li><li>Track orders, production plans, and delivery schedules to ensure deadlines are met.</li><li>Ensure daily communication with customers and disseminate company communications.</li><li>Handle customer complaints, service incidents, and sample requests.</li><li>Coordinate with the Production, Planning, and Logistics departments, particularly regarding shipping schedules, loading orders, returns, and reusable packaging.</li><li>Negotiate sea freight rates if applicable.</li><li>Participate in new product launches, commercial activities, as well as occasional customer visits, meetings, and trade shows.</li><li>Prepare requests for credit/debit notes and pro-forma invoices, and follow up on billing-related disputes.</li><li>Manage customer master data, financial data, item data, and graphic specifications.</li><li>Update sales forecasts (if applicable), monitor stock performance, and contribute to the reduction of obsolete stock.</li><li>Develop key performance indicators (KPIs), operational reports, and commercial analyses.</li><li>Manage technical, commercial, and export documentation, including export controls.</li></ul> <br> Required profile : <ul><li>Associate's or Bachelor's degree (2/3 years) in business management, supply chain, logistics, or equivalent.</li><li>At least 3 years of experience in a similar role in customer service, order processing (ADV), or an industrial environment.</li><li>Proficiency in Enterprise Resource Planning (ERP) software (SAP/Oracle preferred) and advanced Excel skills.</li><li>Excellent command of French and good level of English.</li><li>Organizational skills, attention to detail, autonomy, and excellent interpersonal skills.</li></ul> <br><br> </div>