Tourism manager Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Sorec</strong> is characterized by a <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central to the organization’s way of working. The company promotes high-quality working relationships, team cohesion and a close, supportive leadership style. This collaborative foundation is complemented by a <strong>moderate innovation focus</strong>, fostering initiative and openness to new ideas. A <strong>structured organizational framework</strong> supports operational efficiency, while competitive performance plays a more limited role. </p><br><br> <br> Job : <p>Reporting to the Sales Department, your main mission will be to strengthen the promotion of the sales network and stimulate SOREC's revenue growth through an active presence in the field. As such, your main activities will be:</p><br><br><p><strong>Recruitment of new points of sale</strong><br>- Prospect for new partners using a compelling B to B approach.<br>- Identify opportunities for network development and assess the relevance of partnerships.<br>- Conduct negotiations with partners.</p><br><br><p><strong>Product promotion and sales animation</strong><br>- Plan and make regular visits to the various points of sale in the region.<br>- Actively promote SOREC products within the sales network.<br>- Deploy targeted actions such as promotional events, roadshows, and merchandising at points of sale.<br>- Dynamically animate SOREC's points of sale and agencies according to a precise schedule.</p><br><br><p><strong>Maintaining a field presence</strong><br>- Make regular visits to points of sale to maintain strong relationships with managers.<br>- Provide support to the sales teams at points of sale, helping them to effectively present SOREC's products and services and responding to their requests.</p><br><br><p><strong>Quality control and reporting</strong><br>- Make regular visits to the network to check its compliance with SOREC standards.<br>- Monitor daily achievement of objectives and provide detailed reports to management.<br>- Analyze discrepancies between objectives and achievements, and propose corrective actions.<br>- Identify growth opportunities and potential problems within the network.<br>- Propose recommendations and corrective actions to optimize results.</p><br><br><p><strong>Sales monitoring</strong><br>- Conduct constant sales monitoring in your area of activity to stay aware of the latest trends and opportunities.<br>- Collect feedback and suggestions from customers and point-of-sale managers to improve SOREC's products, services, and processes.</p><br><br> <br> <br> Required profile : <p>As a potential candidate:You have a Baccalaureate +2/3 in Management, Commerce, or equivalent with <strong>2 to 5 years</strong> of minimum experience in a similar position.</p><br><br><p><strong>Required skills:</strong><br>- Good knowledge of Merchandising and sales;<br>- In-depth knowledge of commerce and negotiation;<br>- Strong skills in organizational planning and conflict resolution;<br>- Excellent command of competitive intelligence and benchmarking;<br>- Good practice of prospecting, sales animation, and product promotion techniques;<br>- Ability to manage and lead a field team while demonstrating resilience to stress and pressure;<br>- Quality and customer oriented.<br>- Sense of commitment, adaptability, initiative, and collaboration.<br>- Communication skills and interpersonal ease.<br>- Reactivity and team spirit.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia.<br> Our clients include high-growth startups, consultancies, and technology-driven businesses across sectors such as Sustainability, Energy, Engineering, SaaS, and ClimateTech.<br> Unlike traditional outsourcing agencies, we place you directly with a client where you become a valued part of their internal team.<br> Role Type: Full-time Engagement: Independent Contractor About the company Our client is a global leader in B2B sales development and revenue growth, specializing in high-value, complex sales cycles across sectors like Finance, Healthcare, and Manufacturing.<br> For over a decade, the team has acted as a strategic partner for ambitious brands in the UK, Europe, and North America, utilizing a proprietary consultative methodology to transform lead generation into tangible revenue.<br> They bridge the gap between startup energy and enterprise-level maturity, empowering businesses to scale through sophisticated outbound strategies and data-driven insights.<br> Job Summary Are you passionate about the future of green energy and looking to sharpen your sales craft within a world-class environment?<br> This team is an industry leader in outsourced sales acceleration, boasting 15 years of proven methodology and success.<br> We are seeking a driven Sales Development Representative to act as the frontline for a major client in the Sustainable Energy sector.<br> Key Responsibilities Execute a high volume of outbound activity, averaging 50 calls per day to engage key decision-makers.<br> Identify, qualify, and secure at least 10 high-quality outbound opportunities per month.<br> Utilize Salesforce to meticulously manage your pipeline and track prospect interactions.<br> Act as a subject matter expert for the Sustainable Energy project, articulating complex value propositions clearly.<br> Collaborate with internal managers to refine pitches and improve conversion rates through continuous feedback loops.<br> Competitive salary with performance-based commission structure Opportunity to work within a fast-growing sustainability and energy-focused sector Collaborative and supportive team culture High-impact role contributing directly to business growth Exposure to innovative sustainability and decarbonisation projects Highly coachable with a genuine desire to learn and implement proven sales methodologies.<br> Affable and professional communication style with the ability to build rapport quickly.<br> High level of curiosity and the determination to overcome objections.<br> Strong organizational skills and the ability to work autonomously in a remote setting.<br> Nice-to-Haves Prior experience in the Sustainable Energy or Renewables sector.<br> Previous experience using Salesforce or similar CRM platforms.<br> A track record of meeting or exceeding KPIs in a fast-paced environment.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Summary</b></p><br><br><br><br><br><br><br><br>Are you ready to take your skills to the next level and become our next Sales Support? <br>IFF is a global leader in flavors, fragrances, food ingredients and health &amp; biosciences, we deliver sustainable innovations that elevate everyday products.<br>Taste: Crafting unique, technology-enabled flavor designs that define the identity of food and beverage brands, shape trends in flavor building and fuel market success.<br>We are seeking a talented Sales Support to play a key role in supporting our commercial activities and ensuring an outstanding customer experience. You will work closely with customers, Account Managers, Supply Chain, and cross-functional teams to deliver efficient, accurate, and timely support. This is exciting opportunity is based in Had Souhalem, Morocco!<p><b>Where You’ll Make a Difference</b></p><br><ul><li>Excellent organizational and project coordination skills</li><li>Strong ability to manage multiple priorities and work effectively under pressure</li><li>A proactive, customer-centric mindset with exceptional attention to detail</li><li>Experience working with cross-functional and multicultural teams</li><li>Strong relationship-building and stakeholder management skills</li><li>Customer-facing experience, preferably in a B2B environment</li><li>Positive attitude with a solution-oriented approach</li><li>Ability to resolve issues constructively and collaboratively</li><li>High energy level and a "can-do" mindset</li><li>Knowledge of West African markets</li><li>Experience supporting commercial teams serving international customers</li><li>Exposure to the ingredients, flavors, fragrances, FMCG, or related industries is an advantage</li></ul><p><b>What Makes You the Right Fit </b></p><br><ul><li>3–5 years of experience in commercial support, customer service, sales support, logistics, or supply chain in an international environment</li><li>Bachelor's degree from a reputable university</li><li>Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)</li><li>Experience with SAP and/or Salesforce (SFDC) preferred</li><li>Strong systems aptitude and ability to learn new tools quickly</li><li>Fluent in Arabic and English</li><li>French proficiency (minimum B-level writing and reading)</li></ul><p><b>How Would You Stand Out? </b></p><br><ul><li>Excellent written and verbal communication skills</li><li>High level of accuracy and organizational agility</li><li>Ability to work independently and take ownership</li><li>Team-oriented mindset</li><li>Integrity, accountability, and professionalism</li><li>Personal &amp; Interpersonal Skills</li><li>Strong adaptability in a fast-paced environment</li></ul><p><b>Why Choose Us?</b></p><br><ul><li>Professional onboarding process</li><li>Flexibility, agility in approach to project execution</li><li>Ability to work with multiple disciplines in a dynamic, global environment</li><li>Training opportunities</li><li>Learning and development programs from day one</li></ul><p>We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity &amp; expression, sexual orientation, or disability.</p><br><p>Visit <span><span><span><span><span><span><span><span><span>IFF.com/careers/workplace-diversity-and-inclusion</span></span></span></span></span></span></span></span></span> to learn more</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p><strong>Field Sales Representative / Sales Representative - Medical Devices</strong></p><br><br><p>LONGEVITEK is recruiting an experienced Field Sales Representative in medical devices to develop its portfolio of doctors, clinics, hospitals, and medical centers in Morocco. A minimum of 3 to 5 years of experience in selling medical devices or medical equipment is required. The position is based in Casablanca with regular travel in the field.</p><br><br><p>Reporting to the sales management, your mission will be to promote the medical devices and solutions distributed by LONGEVITEK to healthcare professionals.</p><br><br><p>The position requires an active presence in the field, a good understanding of the medical sector, the ability to explain technical equipment, and the aptitude to build a trusting relationship with doctors, clinic managers, buyers, and decision-makers in the health sector.</p><br><br><p>Main Missions</p><br><br><p>You will be responsible for:</p><br><br><p>* Prospecting new clients: doctors, private clinics, medical practices, specialized centers, hospitals, and healthcare facilities.<br>* Presenting the medical devices and solutions offered by LONGEVITEK professionally, clearly, and in compliance.<br>* Organizing regular field visits with healthcare professionals.<br>* Conducting product demonstrations, in coordination with the technical or medical team if necessary.<br>* Identifying the needs of doctors and healthcare facilities to offer suitable solutions.<br>* Developing and retaining a client portfolio.<br>* Ensuring follow-up of prospects, quotes, commercial follow-ups, and orders.<br>* Participating in the organization of training, presentations, medical events, workshops, and conferences.<br>* Reporting field information: client needs, objections, competition, opportunities, and market trends.<br>* Achieving sales objectives set by management.<br>* Representing the LONGEVITEK brand with seriousness, rigor, and professionalism.</p><br><br> <br> Required profile : <p>We are looking for a serious, autonomous, and results-oriented field profile with real experience in the medical sector.</p><br><br><p>The candidate must have:</p><br><br><p>* <strong>A minimum of 3 to 5 years of experience in selling medical devices, medical equipment, or medical technologies.</strong><br>* Good knowledge of the health sector in Morocco.<br>* Proven experience in visiting doctors, clinics, medical practices, or hospitals.<br>* Ability to understand and present technical medical equipment.<br>* Good communication skills with healthcare professionals.<br>* Good negotiation and sales follow-up skills.<br>* Excellent presentation and professional demeanor.<br>* Good command of French and Arabic.<br>* Proficiency in basic office tools: email, Excel, CRM, or sales reporting.<br>* A B driving license. Field mobility is essential.</p><br><br><p>Experience in promoting medical devices is essential; the candidate must have a real ability to sell or promote medical devices and technical equipment.</p><br><br><p>Skills Required</p><br><br><p>* Field sales prospecting.<br>* B2B sales in the medical sector.<br>* Presentation and demonstration of medical devices.<br>* Client portfolio management.<br>* Sales negotiation.<br>* Follow-up of quotes, reminders, and orders.<br>* Regular reporting to management.<br>* Good understanding of decision-making processes in clinics, medical practices, and healthcare facilities.</p><br><br><p>Personal Qualities</p><br><br><p>* Seriousness and rigor.<br>* Autonomy in the field.<br>* Good listening skills.<br>* Ability to persuade without excessive talk.<br>* Professional presentation.<br>* Sense of organization.<br>* Perseverance.<br>* Respect for medical ethics and confidentiality.<br>* Ability to build a trusting relationship with healthcare professionals.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p><strong>Field Sales / Sales Representative - Medical Devices</strong></p><br><br><p>LONGEVITEK is recruiting an experienced Field Sales Representative in medical devices to develop its portfolio of doctors, clinics, hospitals, and medical centers in Morocco. A minimum of 2 to 3 years of experience in selling medical devices or medical equipment is required. The position is based in Casablanca with regular field travel.</p><br><br><p>Reporting to the sales department, your mission will be to promote the devices and medical solutions distributed by LONGEVITEK to healthcare professionals.</p><br><br><p>The position requires an active presence in the field, a good understanding of the medical sector, the ability to explain technical equipment, and the aptitude to build trusting relationships with doctors, clinic managers, buyers, and decision-makers in the healthcare sector.</p><br><br><p>Main missions</p><br><br><p>You will be responsible for:</p><br><br><p>* Prospecting new clients: doctors, private clinics, medical practices, specialized centers, hospitals, and healthcare facilities.<br>* Presenting medical devices and solutions offered by LONGEVITEK professionally, clearly, and compliantly.<br>* Organizing regular field visits with healthcare professionals.<br>* Conducting product demonstrations, in coordination with the technical or medical team if necessary.<br>* Identifying the needs of doctors and healthcare facilities to propose appropriate solutions.<br>* Developing and retaining a client portfolio.<br>* Following up on prospects, quotes, commercial inquiries, and orders.<br>* Participating in the organization of training sessions, presentations, medical events, workshops, and conferences.<br>* Reporting information from the field: client needs, objections, competition, market opportunities, and trends.<br>* Achieving sales targets set by management.<br>* Representing the LONGEVITEK brand with seriousness, rigor, and professionalism.</p><br><br> <br> <br> Required profile : <p>We are looking for a serious, autonomous, and results-oriented field profile with real experience in the medical sector.</p><br><br><p>The candidate must have:</p><br><br><p>* A minimum of 2 to 3 years of experience in selling medical devices, medical equipment, or medical technologies.<br>* Good knowledge of the healthcare sector in Morocco.<br>* Proven experience in visiting doctors, clinics, medical practices, or hospitals.<br>* Ability to understand and present technical medical equipment.<br>* Good communication skills with healthcare professionals.<br>* Good negotiation and sales follow-up skills.<br>* Excellent presentation and professional attitude.<br>* Good command of French and Arabic.<br>* Proficiency in basic office tools: email, Excel, CRM, or sales reporting.<br>* A B driving license. Field mobility is essential.</p><br><br><p>Experience in promoting medical devices is essential; the candidate must have a real ability to sell or promote medical devices and technical equipment.</p><br><br><p>Expected skills</p><br><br><p>* Field sales prospecting.<br>* B2B sales in the medical sector.<br>* Presentation and demonstration of medical devices.<br>* Client portfolio management.<br>* Commercial negotiation.<br>* Follow-up of quotes, inquiries, and orders.<br>* Regular reporting to management.<br>* Good understanding of decision-making processes in clinics, medical practices, and healthcare facilities.</p><br><br><p>Personal qualities</p><br><br><p>* Seriousness and rigor.<br>* Autonomy in the field.<br>* Good listening skills.<br>* Ability to persuade without excessive speech.<br>* Professional presentation.<br>* Sense of organization.<br>* Perseverance.<br>* Respect for medical ethics and confidentiality.<br>* Ability to build trust with healthcare professionals.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p><strong>1. Verification of Allocated XF Claims</strong></p><br><br><ul><li>Review XF claims assigned daily in <strong>CONFIRMED</strong> status.</li><li>Compare the report data with information available in the claim damage card in <strong>OBT Stella</strong> and verify correctness.</li></ul><p><strong>2. Preparation of Pre-Invoices</strong></p><br><br><ul><li>Complete the <strong>PRE-INVOICE</strong> template using information from the Debit/Credit report.</li></ul><p><strong>3. Communication with Dealers and Repairers</strong></p><br><br><ul><li>Send <strong>PRE-INVOICE</strong> documents to dealers/repairers.</li><li>Provide instructions regarding invoice issuance &amp; required actions in <strong>OBT Stella</strong>.</li></ul><p><strong>4. Invoice Validation</strong></p><br><br><ul><li>Monitor automatic notifications when claim status changes to <strong>PRE-INVOICE</strong>.</li><li>Download invoices submitted by dealers/repairers.</li><li>Verify invoice accuracy.</li><li>Save approved invoices in the designated location and update the tracking file with invoice numbers.</li><li>Request from dealers/repairers to make corrections if any discrepancies are found.</li></ul><p><strong>6. Monthly Reporting</strong></p><br><br><ul><li>Prepare monthly closure reports for each market.</li><li>Ensure reports are completed by the 10th day of the following month.</li><li>Verify the completeness and accuracy of reported data.</li></ul><p><strong>7. Settlement Support for Markets</strong></p><br><br><ul><li>Prepare and send monthly closure reports.</li><li>Submit approved invoices to the respective markets for settlement.</li><li>Prepare and send settlement-related communications.</li><li>Support markets on a rotational basis.</li></ul><p><strong>8. Hypercare Support Activities</strong></p><br><br><ul><li>Raise Hypercare tickets for damage ID requiring status updates from <strong>PRE-INVOICE</strong> to <strong>CLOSED</strong>.</li></ul><p><strong>9. Cooperation with Markets and Finance Teams</strong></p><br><br><ul><li>Contact markets to confirm invoice submission for accounting.</li><li>Monitor charge reprocessing activities for responsible Logistics Providers (LPs).</li><li>Follow up on missing documentation and resolve discrepancies.</li></ul> <br> Required profile : <p><u><strong>Master's degree (Bac + 5) in Industrial Engineering and Logistics</strong></u></p><br><br><p><strong><u>0 to 1 year of experience</u></strong></p><br><br><p><strong>Required Skills &amp; Competencies</strong></p><br><br><ul><li>Strong attention to detail and accuracy when reviewing financial data and documentation.</li><li>Analytical skills with the ability to compare and validate data from multiple sources.</li><li>Good working knowledge of Microsoft Excel for reporting and data analysis.</li><li>Ability to work with web-based business systems, preferably <strong>OBT Stella</strong> or similar platforms.</li><li>Experience in preparing and validating financial documents such as pre-invoices and invoices.</li><li>Good command of English, both written and spoken.</li><li>Professional email communication skills.</li><li>Strong organizational and time-management skills.</li><li>Ability to follow established procedures and work instructions.</li><li>Ability to work independently and manage assigned tasks effectively.</li><li>Reliability and ability to meet deadlines, particularly for recurring monthly activities.</li><li>Strong collaboration and stakeholder management skills.</li><li>Problem-solving ability and capability to identify and resolve documentation discrepancies.</li></ul><p><strong>Preferred Qualifications</strong></p><br><br><ul><li>Previous experience in administration, finance, accounting, logistics, or claims management.</li><li>Basic understanding of transport damage claims and compensation processes.</li><li>Familiarity with invoicing and financial documentation workflows is a nice-to-have.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><u><b>About AkzoNobel</b></u></p><br> <p>Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.</p><br> <p>For more information please visit www.akzonobel.com&nbsp;</p><br> <p>© 2024 Akzo Nobel N.V. All rights reserved.</p><br> <p><strong><br>Job Summary</strong></p><br> <p>The HR Intern will support the Human Resources team with day-to-day administrative and operational tasks across multiple HR functions. This role is designed to provide hands-on experience in recruitment, employee engagement, HR operations, and compliance while developing foundational HR skills in a professional environment.</p><br> <p><strong><br>Key Responsibilities</strong></p><br> <ul> <li>Assist with recruitment activities, including job postings, resume screening, interview scheduling, and candidate communication</li> <li>Support onboarding and offboarding processes (documentation, orientation coordination, system updates)</li> <li>Maintain and update employee records and HR databases with accuracy and confidentiality</li> <li>Assist in preparing HR reports, presentations, and documentation</li> <li>Support employee engagement initiatives, training programs, and internal communications</li> <li>Help ensure HR policies and procedures are followed and properly documented</li> <li>Respond to basic employee inquiries and escalate issues as needed</li> <li>Perform general administrative duties such as filing, data entry, and calendar management</li> </ul> <p><strong><br>Qualifications</strong></p><br> <ul> <li>Currently pursuing or recently completed a degree in Human Resources, Business Administration, Psychology, or a related field</li> <li>Basic understanding of HR principles and employment practices</li> <li>Strong organizational and time-management skills</li> <li>Excellent written and verbal communication skills</li> <li>Proficiency in Microsoft Office (Word, Excel, PowerPoint); HRIS experience is a plus</li> <li>High level of professionalism and confidentiality</li> </ul> <p><strong><br>Skills &amp; Competencies</strong></p><br> <ul> <li>Attention to detail</li> <li>Ability to handle sensitive information responsibly</li> <li>Strong interpersonal skills</li> <li>Willingness to learn and take initiative</li> <li>Ability to work independently and as part of a team</li> </ul><p><span>At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.</span></p><br> <p><span>Requisition ID:&nbsp;<span>54812</span>&nbsp;</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Aba Technology</strong> is a company driven by <strong>innovation</strong>, where creativity, experimentation, and bold thinking shape everyday work. This entrepreneurial mindset is supported by strong <strong>structure and process discipline</strong>, ensuring efficiency and consistent quality. Teams thrive in a collaborative and caring environment that values trust, support, and close teamwork. While <strong>performance and competition</strong> play a lighter role, the focus remains on agility, collective alignment, and impactful innovation. </p><br><br> <br> Job : <p><strong>Technical Leadership</strong><br>• Define the frontend architecture (choice of frameworks, design system, project structure, state management strategy, micro-frontends if applicable).<br>• Establish and enforce code standards (guidelines, linting, conventions, systematic code reviews).<br>• Make technical decisions and manage technical debt (technical roadmap, planned refactoring).<br>• Carry out the most complex developments and proofs of concept.<br>• Ensure quality through testing strategy (unit, integration, E2E - Jest/Vitest, Testing Library, Playwright/Cypress).<br>&nbsp;</p><br><br><p><strong>Team Management</strong><br>• Mentor and develop the skills of a team of 3 to 6 frontend developers (mentoring, pair programming, regular feedback).<br>• Participate in recruitment (technical interviews, tests) and onboarding of new hires.<br>• Lead technical rituals (architecture reviews, frontend guilds, knowledge sharing).<br>• Estimate workload and contribute to sprint planning and estimations.<br>&nbsp;</p><br><br><p><strong>Product and Design Collaboration</strong><br>• Work closely with Product Managers and UX/UI designers to transform mockups into high-performing and accessible interfaces.<br>• Challenge functional specifications from a feasibility and user experience perspective.<br>• Contribute to the construction and governance of the design system.<br>&nbsp;</p><br><br><p><strong>Performance, Accessibility, and Security</strong><br>• Optimize web performance (Core Web Vitals, lazy loading, code splitting, caching, SSR/SSG).<br>• Ensure accessibility (WCAG 2.1/2.2, RGAA) and cross-browser/cross-device compatibility.<br>• Apply frontend security best practices (CSP, XSS/CSRF protection, secure token management) in coordination with security teams.<br>• Oversee frontend monitoring (Sentry, performance analytics, RUM).<br>&nbsp;</p><br><br><br> <br> <br> Required profile : <p><br><strong>Hard Skills</strong><br>• Education: Master's degree in Computer Science or equivalent (experience is valued).<br>• Experience: 5 to 8 years in frontend development, with at least 1 year in a lead or technical referent role.<br>• Assets: Open-source contributions, design system experience, backend knowledge (Node.js) to communicate with fullstack teams.<br>• Languages: JavaScript (expert), TypeScript (expert), HTML5, CSS3/Sass.<br>• Frameworks: In-depth mastery of React JS with Next.js/Nuxt a plus.<br>• State management: Redux, Zustand, or equivalents.<br>• Tooling: Vite/Webpack, npm/pnpm, monorepos (Turborepo/Nx).<br>• Testing: Jest/Vitest, Testing Library, Playwright, or Cypress.<br>• APIs: REST and GraphQL consumption, cache and error management.<br>• Design systems: Storybook, design tokens, reusable components.</p><br><br><p><strong>Soft Skills:</strong></p><br><br><p>• Natural leadership and ability to unite without direct hierarchical authority.<br>• Excellent communication (technical explanation to non-technical people).<br>• Product and user experience mindset.<br>• Demand for quality balanced with pragmatism (time-to-market).<br>• Ability to make decisions and stand by them.</p><br><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Aba Technology</strong> is a company driven by <strong>innovation</strong>, where creativity, experimentation, and bold thinking shape everyday work. This entrepreneurial mindset is supported by strong <strong>structure and process discipline</strong>, ensuring efficiency and consistent quality. Teams thrive in a collaborative and caring environment that values trust, support, and close teamwork. While <strong>performance and competition</strong> play a lighter role, the focus remains on agility, collective alignment, and impactful innovation. </p><br><br> <br> Job : <p><strong>Technical Leadership</strong><br>• Define the frontend architecture (choice of frameworks, design system, project structure, state management strategy, micro-frontends if applicable).<br>• Establish and enforce code standards (guidelines, linting, conventions, systematic code reviews).<br>• Make technical decisions and manage technical debt (technical roadmap, planned refactoring).<br>• Carry out the most complex developments and proofs of concept.<br>• Ensure quality through testing strategy (unit, integration, E2E - Jest/Vitest, Testing Library, Playwright/Cypress).<br>&nbsp;</p><br><br><p><strong>Team Management</strong><br>• Mentor and develop the skills of a team of 3 to 6 frontend developers (mentoring, pair programming, regular feedback).<br>• Participate in recruitment (technical interviews, tests) and onboarding of new hires.<br>• Lead technical rituals (architecture reviews, frontend guilds, knowledge sharing).<br>• Estimate workload and contribute to sprint planning and estimations.<br>&nbsp;</p><br><br><p><strong>Product and Design Collaboration</strong><br>• Work closely with Product Managers and UX/UI designers to transform mockups into high-performing and accessible interfaces.<br>• Challenge functional specifications from a feasibility and user experience perspective.<br>• Contribute to the construction and governance of the design system.<br>&nbsp;</p><br><br><p><strong>Performance, Accessibility, and Security</strong><br>• Optimize web performance (Core Web Vitals, lazy loading, code splitting, caching, SSR/SSG).<br>• Ensure accessibility (WCAG 2.1/2.2, RGAA) and cross-browser/cross-device compatibility.<br>• Apply frontend security best practices (CSP, XSS/CSRF protection, secure token management) in coordination with security teams.<br>• Oversee frontend monitoring (Sentry, performance analytics, RUM).<br>&nbsp;</p><br><br><br> <br> <br> Required profile : <p><br><strong>Hard Skills</strong><br>• Education: Master's degree in Computer Science or equivalent (experience is valued).<br>• Experience: 5 to 8 years in frontend development, with at least 1 year in a lead or technical referent role.<br>• Assets: Open-source contributions, design system experience, backend knowledge (Node.js) to communicate with fullstack teams.<br>• Languages: JavaScript (expert), TypeScript (expert), HTML5, CSS3/Sass.<br>• Frameworks: In-depth mastery of React JS with Next.js/Nuxt a plus.<br>• State management: Redux, Zustand, or equivalents.<br>• Tooling: Vite/Webpack, npm/pnpm, monorepos (Turborepo/Nx).<br>• Testing: Jest/Vitest, Testing Library, Playwright, or Cypress.<br>• APIs: REST and GraphQL consumption, cache and error management.<br>• Design systems: Storybook, design tokens, reusable components.</p><br><br><p><strong>Soft Skills:</strong></p><br><br><p>• Natural leadership and ability to unite without direct hierarchical authority.<br>• Excellent communication (technical explanation to non-technical people).<br>• Product and user experience mindset.<br>• Demand for quality balanced with pragmatism (time-to-market).<br>• Ability to make decisions and stand by them.</p><br><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Opportunity: We are seeking a dynamic and experienced Insight Analyst to support the next phase of growth and innovation for Foundever s markets. The ideal candidate will be an analytical thinker, naturally inquisitive, with exceptional problem-solving skills. In this role, you will use your data analytics skills to analyse customer and colleague data to develop insights. These will enable our clients and operational teams to better understand customer behaviour, campaign performance and make better, data-led decisions. You ll work closely with internal stakeholders and client teams to deliver one-off or ongoing insights and recommendations with the opportunity to work across a variety of industries.</p><p>Key Responsibilities:</p><p>Data Analysis</p><ul><li>Analyse data sources and dashboards, provide insight to client and operational teams</li><li>Develop and deliver presentations to client teams, translating complex analysis into clear, business-friendly language.</li><li>Work with our BI &amp; reporting team to design and fine tune insight dashboards, reports, and visualizations in Power BI.</li></ul><p>Stakeholder Management</p><ul><li>Project manage our Insight managed services</li><li>Capture requirements for data analysis, develop / manipulate data sets and dashboards to address the problem statement</li><li>Deliver insight to explain our findings and propose next steps or suggestions for follow up analysis</li><li>Present the findings of your analysis to stakeholders at all levels from Team Managers to C-suite.</li><li>Act as a trusted advisor to both operations and our clients, helping them leverage data to achieve their goals.</li></ul><p>Continuous Improvement</p><ul><li>Support our CI team with the development, sizing and business cases for solutions to client CX &amp; operational performance challenges</li><li>Stay up-to-date with the latest analytical tools, techniques and trends to continuously improve the impact and efficiency of analysis.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>2+ years experience working with contact centre data is essential, please do not apply if you do not have this as a minimum otherwise your application will be declined.</p><p>Your profile &amp; experience:</p><ul><li>2+ years of experience in a similar analytics or Insight role.</li><li>At least 1 year of experience working with contact centre data is essential.</li><li>Hands on expertise in programming languages such as SQL is preferred but not essential</li><li>Comfortable developing MS Powerpoint presentations and manipulating data in MS Excel</li><li>Basic to intermediate knowledge of Power BI data visualisation</li><li>Strong communication skills, both written and verbal, with an ability to influence stakeholders.</li><li>Excellent problem-solving skills and critical thinking ability.</li><li>Ability to work independently and manage multiple projects in a fast-paced environment.</li></ul><p>Applicants must meet the following requirements:</p><ul><li>A minimum of 2 years of experience at Foundever in a role involving data analysis, reporting, or similar analytical responsibilities.</li><li>Candidates without relevant experience in data analysis or a similar analytical role will not be considered for this position.</li><li>Good command of English, with excellent verbal and written communication skills.</li><li>No disciplinary sanctions and fewer than 6 absences during the last 6 months.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill &amp; seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p><b><span>Graphic Designer (Cluster Role)</span></b></p><br><br><br><p><b><span>About Four Seasons Morocco Collection</span></b></p><br><br><p><span><span>The Four Seasons Morocco Collection brings together three exceptional properties, each offering a distinctive luxury hospitality experience in Morocco's most iconic destinations:</span></span></p><br><br><ul><li><p><b><span>Four Seasons Hotel Casablanca</span></b><span><span>, a contemporary oceanfront retreat in Morocco's economic capital.</span></span></p><br><br></li></ul><br><ul><li><p><b><span>Four Seasons Resort Marrakech</span></b><span><span>, a tranquil resort oasis blending Moroccan tradition with modern luxury.</span></span></p><br><br></li></ul><br><ul><li><p><b><span>Four Seasons Hotel Rabat at</span><span>Kasr</span><span>Al Bahr</span></b><span><span>, a landmark destination where history, heritage, and contemporary elegance converge.</span></span></p><br><br></li></ul><br><p><span><span>Together, these properties</span><span>represent</span><span>the finest standards of luxury hospitality, delivering unforgettable experiences to guests while</span><span>maintaining</span><span>Four Seasons' commitment to excellence, innovation, and genuine service.</span></span></p><br><br><br><p><b><span>About Four Seasons</span></b></p><br><br><p><span><span>Founded in 1960, Four Seasons continues to define the future of luxury hospitality through extraordinary experiences, exceptional quality, and personalized service. Currently operating hotels and private residences around the world, Four Seasons consistently ranks among the world's most admired luxury brands and best places to work.</span></span></p><br><br><br><p><b><span>Graphic Designer (Cluster Role)</span></b></p><br><br><p><span><span>The</span></span><b><span>Graphic Designer (Cluster Role)</span></b><span><span>is responsible for</span><span>developing and executing creative visual solutions that support the marketing, communications, public relations, sales, food and beverage, spa, and guest experience</span><span>objectives</span><span>across the</span></span><b><span>Four Seasons Morocco Collection</span></b><span><span>, including Casablanca, Marrakech, and Rabat.</span></span></p><br><br><p><span><span>This</span><span>role will create compelling visual content and communication materials for both digital and print applications, ensuring all assets reflect Four</span><span>Seasons</span><span>brand standards while</span><span>showcasing</span><span>the unique identity of each property.</span></span></p><br><br><p><span><span>Working closely with the Marketing and Communications teams across the Collection, the Graphic Designer will support storytelling, campaigns, promotions, partnerships, events, and internal communications through innovative and engaging design.</span></span></p><br><br><br><br><br><p><b><span>What</span><span>You Will</span><span>Do:</span></b></p><br><br><p><span><span>Assisting with Design Production: Creating and</span><span>modifying</span><span>visual elements like images, layouts, and social media content.</span></span></p><br><br><p><span><span>Collaborating with Teams: Working with the art director and other team members to develop and refine designs, ensuring consistency with brand guidelines.</span></span></p><br><br><p><span><span>Learning and Development: Gaining experience with</span><span>design software</span><span>, industry trends, and design principles.</span></span></p><br><br><p><span><span>Meeting Deadlines: Managing time effectively and prioritizing tasks to meet project deadlines.</span></span></p><br><br><p><span><span>Attention to Detail: Ensuring accuracy and quality in all design work.</span></span></p><br><br><p><span><span>Conceptualization and Presentation: Developing design concepts and presenting them to team members.</span></span></p><br><br><p><span><span>Develop and design marketing, communications, and promotional materials for the Four Seasons Morocco Collection.</span></span></p><br><br><p><span><span>Create visual assets for online and offline channels including advertisements, brochures, flyers, posters, invitations, menus, and signage.</span></span></p><br><br><p><span><span>Design engaging content for websites, social media platforms, email campaigns, digital displays, and other digital marketing initiatives.</span></span></p><br><br><p><span><span>Produce collateral for</span><span>the</span><span>cluster</span><span>hotel</span><span>s</span><span>outlets including restaurants, bars,</span><span>spa</span><span>, meetings and events, and seasonal activations.</span></span></p><br><br><p><span><span>Ensure all creative materials align with Four Seasons global brand guidelines and visual identity standards.</span></span></p><br><br><p><span><span>Collaborate with Marketing, Communications, Public Relations, Sales, Events, Spa, Culinary, and Operations teams to develop creative concepts and campaigns.</span></span></p><br><br><p><span><span>Adapt global and regional campaign assets for local market needs and property-specific initiatives.</span></span></p><br><br><p><span><span>Partner with photographers, videographers, printers, and production vendors when</span><span>required</span><span>.</span></span></p><br><br><p><span><span>Assist</span><span>in the development of visual storytelling initiatives highlighting guest experiences, culinary experiences, wellness offerings, and destination-driven content.</span></span></p><br><br><br><p><b><span>What</span><span>You</span><span>Bring:</span></b></p><br><br><p><span><span>Proficiency</span><span>in Design Software: Experience with Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other relevant tools.</span></span></p><br><br><p><span><span>Design Principles:</span><span>Understanding of</span><span>typography, color theory, and layout composition.</span></span></p><br><br><p><span><span>Communication Skills: Ability to clearly communicate design ideas and collaborate effectively.</span></span></p><br><br><p><span><span>Creativity and Problem-Solving: Developing innovative design solutions and</span><span>adapting to</span><span>feedback.</span></span></p><br><br><p><span><span>Time Management: Ability to prioritize tasks and meet deadlines.</span></span></p><br><br><p><span><span>Education/Experience: A degree or relevant experience in graphic design or</span><span>a related</span><span>field.</span></span></p><br><br><p><span><span>Diploma or</span><span>Bachelor's Degree in Graphic Design</span><span>, Visual Communications, Creative Arts, Marketing, or</span><span>a related field</span><span>.</span></span></p><br><br><p><span><span>Minimum 2-4 years of experience in graphic design, creative services, hospitality, luxury, lifestyle, or agency environments.</span></span></p><br><br><p><span><span>Strong portfolio</span><span>demonstrating</span><span>expertise</span><span>in print, digital, and brand communication design.</span></span></p><br><br><p><span><span>Experience with Canva, Figma, or other creative platforms is an advantage.</span></span></p><br><br><p><span><span>Experience creating assets for both digital and print production.</span></span></p><br><br><p><span><span>Good</span><span>organizational and project management skills.</span></span></p><br><br><p><span><span>Ability to work independently while collaborating effectively with multiple stakeholders.</span></span></p><br><br><p><span><span>Ability to manage multiple projects across three properties in a fast-paced environment.</span></span></p><br><br><p><span><span>Passion for luxury hospitality, travel, lifestyle, and premium brand experiences.</span></span></p><br><br><p><span><span>Good</span><span>reading</span><span>, writing, and verbal communication skills in English.</span></span></p><br><br><p><span><span>French is</span><span>required</span><span>; Arabic is highly desirable.</span></span></p><br><br><p><span><span>Willingness to travel occasionally between Casablanca, Marrakech, and Rabat.</span></span></p><br><br><br><br><p><b><span>What</span><span>We</span><span>Offer:</span></b></p><br><br><ul><li><p><span><span>Competitive salary and comprehensive benefits package.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Excellent training and professional development opportunities.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Employee</span><span>dining</span><span>benefits</span><span>.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Opportunities for growth within one of the world's leading luxury hospitality brands.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>A collaborative and creative work environment focused on innovation and excellence.</span></span></p><br><br></li></ul><br><br><p><b><span>Work Type:</span></b></p><br><br><p><b><span>Full-Time</span></b></p><br><br><p><b><span>Location:</span></b><span><span>Four Seasons Hotel Casablanca, Morocco</span></span></p><br><br><br><p><b><span>Join Our Team</span></b></p><br><br><p><span><span>Join a team built on mutual respect, collaboration, creativity, and</span><span>a commitment</span><span>to excellence. The Four Seasons Morocco Collection offers an inspiring environment where talent is nurtured, ideas are valued, and exceptional guest experiences are brought to life through creativity and innovation.</span></span></p><br><br><p><b><span>What to Expect: You Will...</span></b></p><br><br><ul><li><p><span><span>Be a champion of the Golden Rule:</span><span>Treat other the way you would like to be treated</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Be part of a collaborative team with opportunities to learn, grow, and develop.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Have the opportunity to</span><span>work on diverse and exciting projects across three iconic destinations.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Take pride in creating world-class visual experiences that elevate luxury hospitality.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Be recognized and rewarded for creativity, innovation, and excellence.</span></span></p><br><br></li></ul><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Axa Services Maroc</strong>&nbsp;operates within a strongly <strong>collaborative culture</strong>, where people, trust, and high-quality professional relationships are central. The company <strong>promotes</strong> close and supportive management, encouraging accountability, development, and teamwork. This human-centered environment is <strong>reinforced</strong> by robust organizational practices that ensure reliability and operational efficiency. It is <strong>balanced</strong> by a performance-oriented mindset and a measured openness to innovation, supporting collective success. </p><br><br> <br> Job : <p>Reporting to the <strong>HR Business Partner, the HR Advisor </strong>will have the following responsibilities:</p><br><br><p><br><strong>• HR Development </strong>:<br>- Manages the onboarding and retention process for employees in their scope<br>- Co-manages recruitment interviews<br>- Handles internal job openings: develops and publishes the ad, receives, sorts, and pre-selects CVs, schedules internal recruitment interviews, co-manages interviews &amp; assessments<br>- Handles departure files: receives departure requests, manages interviews, and handles administrative coordination of departures (defines notice period, consolidates required documents...etc.)<br>- Monitors and coordinates the objective setting and annual performance review processes for employees in their scope<br>- Leads certain HR development committees within their scope<br>- Deploys the internal mobility process within their scope (talent pool creation, talent management...etc.)<br>- Executes the rollout of HR action plans within their scope (new tools, processes, systems...etc.)<br><strong>• Administrative Management:</strong><br>- Updates and ensures the accuracy of administrative management files for employees in their scope (headcount monitoring, movements, working hours...etc.) in compliance with current rules and procedures<br><strong>• Disciplinary Management:</strong><br>- Investigates disciplinary cases (qualifies offenses; defines the level of sanction up to the 3rd warning) within their scope for hierarchical decision<br>- Assesses the legal compliance of the disciplinary sanction process<br>- Conducts disciplinary sanction interviews<br>- Liaises with the labor inspectorate<br>• Social Relations Management:<br>- Analyzes and reports to their hierarchy elements that could weaken the social climate<br>- Monitors, in collaboration with the Social Relations Coordinator, the implementation of actions decided within the employee representative bodies and alerts their hierarchy about deviations and dysfunctions related to their execution</p><br><br><p>• <strong>Social Relations Management</strong>:<br>- Analyzes and reports to their hierarchy elements that could weaken the social climate<br>- Monitors, in collaboration with the Social Relations Coordinator, the implementation of actions decided within the employee representative bodies and alerts their hierarchy about deviations and dysfunctions related to their execution<br>•<strong> Advisory</strong>:<br>- Handles requests from employees in their scope regarding their careers (information requests, mobility requests): gathers, analyzes, and responds<br>- Gathers assistance requests from managers in their scope for handling HR cases, and coordinates their response<br>- Shares best practices implemented within their scope that could be globally capitalized upon<br><strong>• Reporting</strong><br>- Produces reports and updates HR dashboards (disciplinary, mobility, departures...etc.)<br>- Reports to their hierarchy and obtains approval for disciplinary sanctions exceeding their scope of authority<br>&nbsp;</p><br><br> <br> Required profile : <p>With a higher education degree (Bac+4), <u><strong>you have a minimum of 4 to 5 years of HR experience in a similar role</strong></u>, ideally in a customer relations center.<br>You have a good understanding of regulations, strong synthesis and analytical skills. Your interpersonal skills and listening ability are essential qualities to successfully carry out your missions.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Axa Services Maroc</strong>&nbsp;operates within a strongly <strong>collaborative culture</strong>, where people, trust, and high-quality professional relationships are central. The company <strong>promotes</strong> close and supportive management, encouraging accountability, development, and teamwork. This human-centered environment is <strong>reinforced</strong> by robust organizational practices that ensure reliability and operational efficiency. It is <strong>balanced</strong> by a performance-oriented mindset and a measured openness to innovation, supporting collective success. </p><br><br> <br> Job : <p>Reporting to the <strong>HR Business Partner, the HR Advisor </strong>will have the following responsibilities:</p><br><br><p><br><strong>• HR Development </strong>:<br>- Manages the onboarding and retention process for employees in their area<br>- Co-manages recruitment interviews<br>- Handles internal job openings: drafting and publishing the advertisement, receiving, sorting, and pre-selecting CVs, scheduling internal recruitment interviews, co-managing interviews &amp; assessments<br>- Handles departure files: receiving departure requests, managing interviews, and administrative coordination of departures (defining notice periods, consolidating required documents...)<br>- Monitors and coordinates the processes for setting objectives and annual performance reviews for employees in their area<br>- Manages certain HR development committees within their area<br>- Implements the internal mobility process within their area (talent pool creation, talent management...)<br>- Executes the deployment of HR action plans within their area (new tools, processes, programs...)<br><strong>• Administrative Management:</strong><br>- Updates and ensures the accuracy of administrative management files for employees in their area (headcount monitoring, movements, working hours...) in accordance with current rules and procedures<br><strong>• Disciplinary Management:</strong><br>- Investigates disciplinary cases (qualification of offenses; defining the level of sanction associated up to the 3rd warning) within their area for decision by their management<br>- Assesses the legal compliance of the disciplinary sanction process<br>- Manages disciplinary sanction interviews<br>- Handles communication with the labor inspectorate<br>• Management of social relations:<br>- Analyzes and reports to their management elements that could destabilize the social climate<br>- In collaboration with the Social Relations Coordinator, monitors the implementation of actions decided within the employee representative bodies (IRP) and alerts their management about deviations and dysfunctions related to their implementation</p><br><br><p>• <strong>Management of social relations:</strong><br>- Analyzes and reports to their management elements that could destabilize the social climate<br>- In collaboration with the Social Relations Coordinator, monitors the implementation of actions decided within the employee representative bodies (IRP) and alerts their management about deviations and dysfunctions related to their implementation<br>•<strong> Advice</strong>:<br>- Handles requests from employees in their area concerning their careers (information requests, mobility requests): gathering, analysis, and response<br>- Gathers assistance requests from managers in their area in handling HR files, and coordinates their response<br>- Shares best practices implemented in their area that can be capitalized on globally<br><strong>• Reporting</strong><br>- Prepares reports and updates HR dashboards (disciplinary, mobility, departures...)<br>- Reports to their management and obtains approval for disciplinary sanctions exceeding their scope of authority<br>&nbsp;</p><br><br> <br> Required profile : <p>With a higher education degree (Bac+4), <u><strong>you have a minimum of 4 to 5 years of HR experience in a similar role</strong></u>, ideally in a customer relations center.<br>You have a good knowledge of regulations, strong synthesis and analytical skills. Your interpersonal skills and listening abilities are essential qualities to successfully carry out your duties.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Intetics Inc.<br>, a global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions, is seeking a highly skilled and experienced Senior QA Engineer (Manual + Automation) to join our dynamic team on a full-time basis.<br> About the project: This project offers a unified platform that consolidates vulnerability, threat, and asset data, enabling organizations to effectively prioritize and remediate critical exposures.<br> By integrating information from over 150 security tools, it provides a centralized hub for risk-based vulnerability management, automating workflows and enhancing security outcomes.<br> The platform is designed to scale and streamline vulnerability and exposure management programs, ensuring efficient mitigation of potential threats Overview We are seeking a detail-oriented and proactive Senior QA Engineer to join our team.<br> This role will be responsible for ensuring the quality, reliability, and performance of our products by executing both manual and automated testing across front-end and back-end systems.<br> The ideal candidate is passionate about software quality, comfortable collaborating with cross-functional teams, and eager to continuously improve testing practices, tools, and frameworks.<br> Key Responsibilities Testing &amp; Quality Assurance - Plan, design, and execute manual and automated test cases to validate product functionality, performance, and security.<br> - Perform functional, regression, smoke, and integration testing, ensuring coverage of positive, negative and edge cases.<br> - Map test cases to business requirements and functional designs, ensuring complete traceability.<br> - Document and report defects, verify bug fixes, and ensure timely resolution in collaboration with development teams.<br> - Maintain a strong understanding of processes, system flows, and data requirements to validate overall system behavior.<br> Automation &amp; Tools - Develop and maintain automation frameworks to enhance efficiency, maintainability, and scalability.<br> - Implement automation scripts using Java and Selenium WebDriver, leveraging design patterns such as the Page Object Model.<br> - Integrate automated tests into CI/CD pipelines and identify opportunities to optimize test execution within DevOps workflows.<br> - Continuously evaluate and recommend new technologies, tools, or processes that improve QA effectiveness.<br> Collaboration &amp; Strategy - Partner with QA Lead, developers, and product managers to define acceptance criteria and clarify requirements.<br> - Contribute to the definition and execution of the team’s quality assurance strategy and test plans.<br> - Support the transition of existing manual test cases into automated suites where appropriate.<br> - Evangelize quality assurance best practices within the engineering team.<br> - Proven experience in manual and automation testing, including test case design and execution.<br> - Hands-on expertise with Selenium WebDriver, Java, and CI/CD pipelines.<br> - Experience with Agile methodologies and working in DevOps environments.<br> - Familiarity with test case management tools and defect tracking systems.<br> - Strong knowledge of cloud environments (AWS, GCP, or Azure).<br> - Experience identifying appropriate test scenarios, including edge cases and error handling.<br> - Excellent communication skills, with experience working in distributed teams across multiple time zones.<br> - Familiarity with collaboration tools such as Slack and Microsoft Teams.<br> - Desired but not essential: exposure to security testing tools.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Eaton’s Electrical division is currently seeking a&nbsp;NPI Strategic Buyer to join our team in Casablanca, Maroco.&nbsp;</span></p><br><br>What you’ll do: <br><p>The NPI Strategic Buyer supports New Product Introduction, industrialization, and production activities by ensuring sourcing feasibility, material readiness, and supplier execution. Working closely with Engineering, Operations, Quality, Logistics, and Category Managers, the role drives sourcing effectiveness, manages supply risks, and supports successful product launches, ramp-ups, and lifecycle transitions while meeting cost, service, and inventory objectives.</p><br><br><br><p>Main responsibilities:&nbsp;</p><br><br><ul><li>Lead supply chain support for NPI and industrial transitions aligned to quality, cost, and timeline.</li><li>Drive early supplier selection and sourcing feasibility.</li><li>Ensure supplier readiness for ramp-up, volume changes, and milestones.</li><li>Manage SAP supplier setup and support ramp-down/phase-out with minimal risk and inventory.</li><li>Validate feasibility (material, capacity, lead time).</li><li>Align MPS with supplier execution for launch readiness.</li><li>Support prioritization decisions to protect production.</li><li>Coordinate CAPEX/CAR and define MOQ, packaging, and labeling requirements</li><li>Manage sourcing from NPI to stabilization.</li><li>Execute negotiations, transitions, and ensure compliance.</li><li>Track costs and manage spend vs targets.</li><li>Drive supplier performance (OTR/OTP) and resolve issues.</li><li>Align packaging requirements from proto to SOP phases</li><li>Partner with Operations, Quality, Logistics, and Engineering to support sourcing and industrialization decisions.</li><li>Drive supplier engagement, issue resolution, and risk escalation.</li><li>Support cost reduction and value-improvement initiatives.</li><li>Drive TCO and VA/VE projects through supplier collaboration.</li><li>Manage escalations related to schedule, engineering, and lifecycle changes</li><li>Lead sourcing activities from NPI through production stabilization.</li><li>Support CAPEX purchases and supplier milestone alignment.</li><li>Ensure compliance with sourcing, contractual, and financial policies.</li><li>Transition ownership to Operational Procurement upon stabilization and KPI achievement.</li></ul><br>Qualifications: <br><ul><li>Bachelor's degree in Supply Chain Management or Engineering preferably Electrical/Electronics</li><li>Minimum 8-10 years’ of professional experience with 4+ year relevant experience in Electrical &amp; Electronic Components procurement and strategic and Tactical sourcing managing supplier escalations and shortages</li><li>Knowledge of MS Office tools (Word, Excel, PowerPoint, Power BI &amp; Project)</li><li>Knowledge of SAP (SAP Procurement Execution), Kinaxis will be a plus</li><li>Knowledge of manufacturing technologies, supply chain process</li></ul><br>Skills: <br><ul><li>Strong verbal and written communication skills.</li><li>Ability to collaborate across diverse global teams.</li><li>Effective leadership and stakeholder management.</li><li>Fluent in English and French</li><li>Strong analytical and problem-solving skills.</li><li>Effective time management and deadline focus.</li><li>Experience in data analysis, reporting, and presentations.</li><li>Bias for action with strong execution focus</li><li>Ability to manage multiple priorities in a dynamic environment.</li></ul><p><span>#LI-AO1</span></p><br><br><p><span>All positions may require participation in video and in-person interviews as part of the hiring process.&nbsp;All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.&nbsp;</span></p><br><br><p><span>We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.</span></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p> Posted on 03/07/2026 </p><br><br> Mission <p>Dans le cadre du renforcement de sa présence à travers le Maroc, Newrest Restauration recrute un <b>Chef de secteur</b>.</p><br><br> <p>Rattaché(e) au <b>Directeur Régional</b>, votre mission principale consiste à&nbsp;<b>gérer en autonomie le portefeuille clients de votre secteur.</b></p><br><br> <p>Dans le cadre des objectifs à court et moyen terme de la direction, assurer l'optimisation des résultats des établissements et valoriser les équipes qui vous sont confiées, tout en garantissant la pérennité des contrats.</p><br><br> <p>Assurer aux clients une qualité de service constant dans le respect des termes du contrat, sécuriser le chiffre d'affaires en faisant signer à temps les bons de livraisons et garantir le recouvrement des créances.</p><br><br> <p><b>MISSIONS&nbsp;:</b></p><br><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Premier interlocuteur du client final avec pour mission de maintenir et d'assurer la pérennité des contrats en maintenant la qualité de la prestation conformément aux exigences des clients</p><br><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Vérifier la qualité de service, de la prestation et de la bonne application des procédures internes notamment celles relatives à la sécurité des aliments, sécurité au travail et environnement</p><br><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Consolider l'élaboration des budgets au niveau du secteur, gérer et optimiser les résultats, en contrôlant également la trésorerie et la gestion comptable en collaboration avec chaque responsable site</p><br><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Garantir la mise en œuvre et le contrôle des politiques de l'entreprise marqué dans l'ensemble des domaines : QHSE, commercial, prestation, achats, ressources humaines, finances...</p><br><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Être l’interlocuteur entre les responsables sites et les services support au siège</p><br><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Mise en place et suivi des plans d'actions</p><br><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Analyser l'évolution des résultats des sites en rapport avec les budgets</p><br><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Faire signer les bons de livraison clients et contrôler la facturation à temps et le dépôt des factures auprès des clients</p><br><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assurer le recouvrement à temps des créances clients</p><br><br> Profile <p>De formation initiale avec un diplôme supérieur en hôtellerie/restauration, ou gestion, vous justifiez impérativement d'une première expérience réussie en gestion multisites ainsi qu’en multisegment.</p><br><br> <p><b>COMPÉTENCES&nbsp;:</b></p><br><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Savoir s’adapter au client et aux différents secteurs d’activités</p><br><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Avoir un esprit commercial et négociateur </p><br><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Avoir une capacité managériale et de travail en groupe</p><br><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Être organisé et savoir gérer son stress&nbsp;</p><br><br> <p><b>Dans le cadre de sa politique diversité, Newrest étudie, à compétences égales, toute candidatures, dont celles de personnes en situation de handicap.</b></p><br><br> <p><b>A PROPOS DE NEWREST MAROC :</b></p><br><br> <p>Humilité, simplicité, efficience, et sens des responsabilités, telles sont les valeurs de Newrest. Fort de ses 4700 collaborateurs présents dans tout le royaume, acteur majeur du catering aérien, Newrest est le seul opérateur à intervenir sur l’ensemble des secteurs : catering aérien, restauration collective, base-vies, retail et facility management.</p><br><br> <p>https://www.newrest.eu/</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>CGI Technologies and Solutions Morocco</strong> is characterized by a predominantly <strong>collaborative culture</strong>, placing people, trust and teamwork at the core of its operations. A close management approach fosters guidance, empowerment and skills development within a supportive environment. This dynamic is reinforced by a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. It is complemented by an <strong>innovation dimension</strong> that encourages adaptability and initiative, while a more moderate <strong>competitive component</strong> supports a balanced results-driven mindset. </p><br><br> <br> Job : <p>We are looking for a Site Reliability Engineer (SRE) passionate about automation, system reliability, and artificial intelligence technologies applied to IT operations (AIOps).</p><br><br><p>In this role, you will be responsible for the availability, performance, scalability, and resilience of production platforms. You will contribute to the transformation of operations towards a proactive and predictive model through the use of AIOps solutions, advanced automation, and modern observability.</p><br><br><p>You will work closely with development, operations, support, and incident management teams to continuously improve service quality and user experience.</p><br><br><p><u><strong>Functions and Responsibilities:</strong></u></p><br><br><p><br><strong>System Reliability and Performance</strong></p><br><br><ul><li>Design, deploy, and maintain reliable, scalable, and secure infrastructures and applications.</li><li>Define and manage reliability indicators (SLIs), service level objectives (SLOs), and error budgets.</li><li>Ensure proactive monitoring of platforms and guarantee their availability.</li><li>Analyze system performance and implement necessary improvements.</li></ul><p><br><strong>Observability and Monitoring</strong></p><br><br><ul><li>Develop and improve observability solutions based on metrics, logs, and traces.</li><li>Implement dashboards and indicators for real-time monitoring of service status.</li><li>Identify trends and weak signals to anticipate incidents.</li></ul><p><br><strong>AIOps and Automation</strong></p><br><br><ul><li>Implement AIOps solutions for anomaly detection, predictive analysis, and operations automation.</li><li>Develop self-remediation mechanisms for recurring incidents.</li><li>Automate operational processes through Infrastructure as Code (IaC), CI/CD pipelines, and remediation workflows.</li><li>Leverage artificial intelligence and machine learning models to improve alert quality and reduce operational noise.</li><li>Integrate AIOps platforms with ITSM tools to automate ticket creation and routing.</li></ul><p><br><strong>Incident Management and Continuous Improvement</strong></p><br><br><ul><li>Participate in major incident management and coordinate resolution actions.</li><li>Conduct post-incident analyses and continuous improvement initiatives.</li><li>Collaborate with Support teams (L1, L2, L3) and Problem Managers to reduce recurring incidents.</li><li>Promote SRE, DevOps, and AIOps best practices within the organization.</li></ul><p><br><strong>Support and Expertise</strong></p><br><br><ul><li>Contribute to the skill development of technical teams.</li><li>Evaluate and integrate new automation, observability, and artificial intelligence tools.</li><li>Participate in innovation initiatives aimed at strengthening operational efficiency.</li></ul> <br> <br> Required profile : <p><u><strong>Technical Skills</strong></u></p><br><br><ul><li>Minimum 5 years of experience in Site Reliability Engineering, DevOps, or critical systems operations.</li><li>Solid experience with Cloud environments, ideally Microsoft Azure.</li><li>Proficiency in containerization and orchestration technologies (Docker, Kubernetes).</li><li>Experience with CI/CD tools such as Git, GitLab, and Jenkins.</li><li>Good knowledge of Infrastructure as Code solutions (Terraform, Ansible, or equivalent).</li><li>Hands-on experience with observability and monitoring tools (Grafana, Prometheus, Splunk).</li><li>Knowledge of AIOps platforms and intelligent monitoring (ServiceNow AI, Dynatrace, Datadog, or equivalent).</li><li>Excellent scripting or development skills (Python, Java, or similar language).</li><li>Good understanding of distributed architectures, networking, and system performance.</li></ul><p><strong>Behavioral Skills</strong></p><br><br><ul><li>Strong analytical and complex problem-solving abilities.</li><li>Proactive approach focused on continuous improvement.</li><li>Innovative spirit and interest in artificial intelligence technologies applied to operations.</li><li>Excellent communication and collaboration skills.</li><li>Ability to work in cross-functional and multicultural environments.</li><li>Service-oriented and customer-focused.</li><li>Ability to support and mentor technical teams.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill &amp; seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><b>About the location:</b><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill &amp; seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br>A breath of fresh air on the oceanfront, Four Seasons Hotel Casablanca offers a sleek resort-inspired escape – just 10 minutes from the busy city center and business district. Discover this intimately scaled enclave, where 186 ultra-spacious guest rooms, including 29 suites, welcome with contemporary Moroccan elegance. Experience the vibrant social scene with four options for ocean-view dining and drinks, or relax in the outdoor pool and the club-like spa and fitness center. For business and social events, host up to 700 guests in the ballroom and seven function rooms. With the arrival of Four Seasons, the White City is discovering the glamour of an oceanfront lifestyle.<br>Four Seasons Casablanca is looking for Communication Agent who shares a passion for excellence and who infuses enthusiasm into everything he / she does.<br>Work on a team built on mutual respect, collaboration, excellent service and passion. Four Seasons Hotel Provides employees with same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.<br><p><b>About the role :</b></p><br><br><ul><li><span>Answers phone &amp; chat inquiries in an efficient and friendly manner, using guest names when possible and routing calls to proper extensions.&nbsp;</span></li><li><span>Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with business centre, high-speed Internet service, telephone and hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. </span></li><li><span>Ensure wake up requests are accurately recorded and delivered without fail.&nbsp;</span></li><li><span>Utilizes and ensures proper working condition of the telephone switchboard, the hotel computer systems (e.g. property management, paging and radio systems), high-speed Internet system and facsimile machines.&nbsp;</span></li><li><span>Monitors and responds to hotel fire control panel and emergency and safety situations in an efficient and professional manner.&nbsp;</span></li><li><span>Accepts and delivers wake-up calls, messages in a timely manner.&nbsp;</span></li><li><span>Complete the guests' profiles</span></li><li><span>Other duties as assigned&nbsp;</span></li></ul><b>Skills:</b><br>​<br><ul><li><span>Previous luxury hotel experience preferred.&nbsp;</span></li><li><span>Must have excellent customer service and guest contact skills.&nbsp;</span></li><li><span>Candidates must have a degree in hospitality, or similar.&nbsp;</span></li><li><span>Strong communication skills - both written and oral - are required in English, French, and Arabic. Additional language preferred.&nbsp;</span></li><li><span>You must possess the ability to cope with stress and to work in a high volume operation.&nbsp;</span></li><li><span>You must also be able to multi-task and complete tasks by established deadlines.&nbsp;</span></li></ul><br><ul><li><b>What we offer:&nbsp;</b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Complimentary Accommodation at other Four Seasons Hotels and Resort<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals</li></ul><br><u>Learn more about what is like to work at Four Seasons – Visit us:</u><br>https://jobs.fourseasons.com<br>https://www.linkedin.com/company/four-seasons-hotels-and-resort<br>https://www.facebook.com/Fourseasonsjobs<br>https://twitter.com/FourSeasonsJobs<br><b>Due to the local work permit policy in the country, we are looking only for candidates with a valid Moroccan Work Permit.</b><br><br><br><br><br><br><br> </div>

<div><p><strong>PTP Finance Specialist</strong></p> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p>DHL Global Forwarding has an opening for <strong>PTP Finance Specialist </strong>in Morocco. In this role, you will be accountable to reconcile all banks, reconciliation of outgoing payments, supplier SOA, regular payment and follow up of all third parties creditors including payment.</p><p><strong><em>Join us in connecting people and improving lives!             </em></strong></p>   <p><strong>In this PTP Finance Specialist position</strong></p><ul><li>You will control and process payments for cash suppliers across all products.</li><li>You will control and process payments for CDZ suppliers.</li><li>You will post and reconcile all DOE invoices.</li><li>You will follow up with all third-party creditors regarding payments, invoices, and related matters.</li><li>You will reconcile supplier statements and payments for OFR, AIR, and IP.</li><li>You will prepare all cheque payments.</li><li>You will support the annual statutory audit process.</li><li>You will prepare international payments.</li><li>You will support the submission of all taxes, including delayed payment taxes, TVA, tax controls, and related requirements.</li><li>You will support TVA declarations and reimbursement processes.</li><li>You will classify and archive all documents.</li><li>You will reconcile and allocate all processed payments.</li><li>You will prepare all required reports.</li><li>You will report all necessary data and information to the CFO.</li><li>You will participate in monthly closing activities.</li><li>You will provide all necessary support and assistance to colleagues whenever required.</li></ul> <p><strong>Qualifications & Experience</strong></p> <ul><li>Education Level</li></ul><p>               Bachelor degree</p> <ul><li>Experience Level</li></ul><p>               3 years  experience</p><br><p><strong>We offer:</strong></p><ul><li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li><li>Possible further career development.</li><li>Competitive salary.</li></ul>   <p><strong>Why join DHL Global Forwarding?</strong></p> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2026. </p> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p> <ul><li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li><li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li><li>The <strong>best solutions</strong> and <strong>best customer service</strong></li></ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br><strong>Our Purpose: </strong>Connecting People, improving lives.<br><strong>Our Values: </strong>Respect & Results<br><strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p> <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p>  <font color="#ffffff">#LI-MEA</font></div>

<div><p Segoe UI"; font-size: 14px;">YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><p Segoe UI"; font-size: 14px;">Would you like to become part of the world's most international company in the world?</p><p Segoe UI"; font-size: 14px;">A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><p Segoe UI"; font-size: 14px;">Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express</p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>ABOUT THE ROLE :</strong></h2><p Segoe UI"; font-size: 14px;"><em>Ensure the delivery of exceptional customer service to Key Account customers by managing their day-to-day service requirements, supporting contracted service commitments, and building strong customer relationships. The role contributes to customer retention, satisfaction and revenue growth by proactively addressing customer needs and identifying additional business opportunities.</em></p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR TASKS :</strong></h2><ul Segoe UI"; font-size: 14px;"><li>Provide a full range of customer service support to Key Account customers, including bookings, enquiries, shipment follow-up and supply requests.</li><li>Deliver customized services in line with customer agreements, including reporting and other contractual requirements.</li><li>Prepare professional written communications to customers regarding service requests, shipment information and complaint resolution.</li><li>Proactively inform customers of shipment delays, service disruptions and recovery actions.</li><li>Work closely with Key Account Managers and Sales teams to support customer relationships and service excellence.</li><li>Participate in customer visits when required to gather feedback and identify service improvement opportunities.</li><li>Coordinate with Gateway, Operations and DHL Network teams to ensure contracted transit times and service levels are achieved.</li><li>Manage customer billing enquiries and liaise with Finance teams to ensure timely and satisfactory resolution.</li><li>Prepare and distribute weekly, monthly and quarterly customer reports within agreed timelines.</li><li>Drive customer satisfaction by delivering best-in-class service and maintaining strong customer relationships.</li><li>Identify opportunities for cross-selling, upselling and promoting value-added services.</li><li>Share relevant customer feedback and business insights with Sales, Management and internal stakeholders.</li><li>Ensure compliance with DHL policies, procedures and customer service standards.</li><li>Support colleagues and contribute to a collaborative team environment.</li></ul><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR PROFILE :</strong></h2><p Segoe UI"; font-size: 14px;">*Bachelor's Degree, Diploma or equivalent qualification.</p><p Segoe UI"; font-size: 14px;">Minimum 3 years of experience in Customer Service within a service-oriented industry, including handling customer enquiries, complaints and issue resolution.</p><p Segoe UI"; font-size: 14px;">Excellent customer-facing and relationship management skills.</p><p Segoe UI"; font-size: 14px;">Good command of <strong>French</strong>, spoken and written.</p><p Segoe UI"; font-size: 14px;">Strong communication, negotiation and interpersonal skills.</p><p Segoe UI"; font-size: 14px;">Excellent analytical, organizational and problem-solving skills.</p><p Segoe UI"; font-size: 14px;">Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).</p><p Segoe UI"; font-size: 14px;">Knowledge of DHL systems and logistics operations is an advantage.</p><p Segoe UI"; font-size: 14px;">Project management skills are considered a plus.</p><p Segoe UI"; font-size: 14px;"><strong>Competencies:</strong></p><p Segoe UI"; font-size: 14px;">Analysis: Ability to assess situations, identify root causes and develop effective solutions.</p><p Segoe UI"; font-size: 14px;">Planning & Organizing: Effectively prioritizes activities and manages multiple customer requirements simultaneously.</p><p Segoe UI"; font-size: 14px;">Decision Making: Makes sound and timely decisions to support customer satisfaction and business objectives.</p><p Segoe UI"; font-size: 14px;">Results Orientation: Focuses on achieving service excellence, customer retention and operational targets.</p><p Segoe UI"; font-size: 14px;">Teamwork: Collaborates effectively with Sales, Operations, Finance and Customer Service teams.</p><p Segoe UI"; font-size: 14px;">Accountability: Takes ownership of customer issues and follows through to successful resolution.</p><p Segoe UI"; font-size: 14px;">Communication: Delivers clear, professional and timely communication to customers and stakeholders.</p><p Segoe UI"; font-size: 14px;">Self-Management: Remains calm, positive and effective when handling demanding situations and customer escalations</p></div>