UI developer Jobs
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<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Maintaining Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Ensuring Exceptional Customer Service <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Responds to and handles guest problems and complaints.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>• Supervises same day selling procedures to maximize room revenue and control property occupancy.<br>• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Supporting Human Resource Activities <br>• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in employee progressive discipline procedures.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Performs all duties at the Front Desk as necessary.<br>• Runs Front Desk shifts whenever necessary.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Maintaining Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Ensuring Exceptional Customer Service <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Responds to and handles guest problems and complaints.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>• Supervises same day selling procedures to maximize room revenue and control property occupancy.<br>• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Supporting Human Resource Activities <br>• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in employee progressive discipline procedures.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Performs all duties at the Front Desk as necessary.<br>• Runs Front Desk shifts whenever necessary.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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Job : <p>Reporting to the Sales Manager, your objective is clear: to increase revenue, win new clients, and build lasting business relationships with advertisers, agencies, and partners.</p><br><br><ul><li>Actively prospect and develop new accounts with advertisers, agencies, and partners;</li><li>Develop, manage, and retain your client portfolio;</li><li>Identify new business opportunities and contribute to acquiring new budgets;</li><li>Market our various offers: advertising, communication packages, Brand Content, partnerships, and digital solutions;</li><li>Understand client needs and build tailored commercial proposals, in collaboration with editorial and marketing teams;</li><li>Lead commercial negotiations, from proposal to contract and campaign monitoring;</li><li>Achieve set revenue targets and provide regular reporting on your activity;</li><li>Ensure quality customer follow-up to develop loyalty and the commercial potential of each account;</li><li>Be proactive in evolving our offers and identifying new revenue streams.</li></ul> <br> <br> Required profile : <p>Do you have a commercial mindset, a taste for challenges, and a good understanding of the media, advertising, and digital world?</p><br><br><ul><li>Higher education in sales, marketing, communication, or equivalent;</li><li>Successful experience in a sales role, ideally in media, advertising, communication, digital, or ad sales;</li><li>A true commercial developer with a strong appetite for prospecting and winning new clients;</li><li>Excellent negotiation and closing skills;</li><li>Excellent interpersonal skills, customer service orientation, and ability to develop a professional network;</li><li>Autonomy, rigor, responsiveness, and strong results orientation;</li><li>Good knowledge of the media, advertising, and digital ecosystem;</li><li>Very good command of French and Arabic, both spoken and written.</li></ul><p>Do you enjoy prospecting, convincing, negotiating, and developing business? We want to meet you.</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div> <p> <b>Description of Role</b> </p> <ul> <li>Key technical resource for the customer.</li> <li>Focused on delivering proactive services such as education workshops, delivering assessments and providing expert guidance.</li> <li>Join a highly motivated team of leading industry experts.</li> <li>Gain early access to emerging technologies ahead of industry peers and acquire insights on leveraging them effectively.</li> <li>Visit customers to train them and share industry and development expertise (travel may be expected for onsite deliveries).</li> <li>Be part of a thriving developer community that's constantly looking for ways to improve our customers experience, software development goals and use of technology.</li> <li>Build strong customer relationships and ensure deliveries align with customer projects and milestones.</li> <li>Gain access to expertise and support from Microsoft s consulting practice and product groups.</li> <li>Continually learn and grow professionally.</li> <li>Analyse problems.</li> <li>Maintain, extend accreditations and certifications, assist in developing best practices for key technologies and products to support technical team readiness.</li> <li>Exhibit excellent communication abilities and consistently cultivate strategic, long-term relationships with customers to earn their trust.</li> </ul> <p> <b>Required Skills & Capabilities</b> </p> </div> <p> </p> <div> <ul> <li>Teams Meetings & Live Events</li> <li>Teams Phone Calling Plans</li> <li>Teams Phone Devices</li> <li>Teams Phone Direct Routing</li> <li>Teams Phone Mobile</li> <li>Teams Phone Operator Connect</li> <li>Teams Phone System Foundation</li> <li>Teams Premium</li> <li>Teams Rooms</li> </ul> </div> <p> </p> <div> <p> <b> </b> </p> <p> <b>Technical Experience</b> </p> <ul> <li>Deep understanding in Teams Voice architecture.</li> <li>Experience with Migrations to Microsoft Teams, including Phone and Rooms.</li> <li>Deep troubleshooting skills with Teams Phone and media optimization.</li> <li>Track record of supporting customer digital transformation delivering enterprise-grade Teams solutions.</li> <li>Experience delivering proactive services, such as workshops and technical assessments.</li> </ul> <p><br></p></div></div></section>
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Company culture : <p><strong>Sorec</strong> is characterized by a <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central to the organization’s way of working. The company promotes high-quality working relationships, team cohesion and a close, supportive leadership style. This collaborative foundation is complemented by a <strong>moderate innovation focus</strong>, fostering initiative and openness to new ideas. A <strong>structured organizational framework</strong> supports operational efficiency, while competitive performance plays a more limited role.
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<br> Job : <p>Reporting to the Directorate of Information Technologies and Systems, your main mission will be the complete management of IT projects, from defining business needs (Business Analysis) to technical management and solution implementation (IT Development). You will be the interface between business teams, the IT department, and any external providers. As such, your main activities will be:</p><br><br><p><strong>Business Analysis (MOA)</strong></p><br><br><p>- Collect, analyze, and formalize user functional needs;<br>- Write expressions of need and specifications;<br>- Participate in defining processes and propose improvements;<br>- Organize business workshops, monitor testing and acceptance of deliverables;<br>- Support users in change management;<br> </p><br><br><p><strong>IT Development (MOE)</strong></p><br><br><p>- Contribute to the technical design of solutions with internal or external teams;<br>- Ensure the monitoring of development, integration, and deployment into production;<br>- Guarantee compliance with deadlines, budget, and technical quality of deliverables;<br>- Monitor project risks and provide regular reporting.<br> </p><br><br> <br> <br> Required profile : <p>As a potential candidate:</p><br><br><p>You have an engineering degree <strong>(Master's degree)</strong> in IT, with <strong>5 to 8 years</strong> of experience in managing IT projects in an IT Development/Business Analysis environment.<br><strong>Required skills:</strong></p><br><br><p>- Management of IT projects in IT Development/Business Analysis environments.<br>- Proficiency in project management methodologies: V-Cycle, Agile, Scrum.<br>- Functional analysis and design of information systems.<br>- Good knowledge of application architectures.<br>- Use of modeling tools such as UML and BPMN.<br>- Practice with project management tools (Jira, MS Project, etc.).<br>- Strong sense of commitment, organization, collaboration, and respect for confidentiality.<br>- Analytical mind, rigor, and attention to detail.<br> </p><br><br> <br><br> </div>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <ul><li>User support level 1 and 2 on NX / Teamcenter</li><li>Change management and adoption of new tools</li><li>Leading training sessions and user coaching</li><li>Functional and technical assistance for on-site issues</li><li>Writing documentation and user guides</li><li>Reporting and tracking incidents and improvement requests</li><li>Participation in the deployment and stabilization phases of the tools</li></ul> <br> Required profile : <p><strong>MUST qualifications:</strong></p><br><br><ul><li>Proficiency in Teamcenter and Siemens NX tools</li><li>Experience in user support and change management</li><li>Ability to train and coach users</li><li>Knowledge of the PLM / CAD environment</li></ul><p><strong>Nice-to-have qualifications:</strong></p><br><br><ul><li>Experience with Siemens solutions</li><li>Experience in deploying digital tools</li><li>Knowledge of engineering / product processes</li></ul><p><strong>Languages:</strong></p><br><br><ul><li>French: B2</li></ul> <br><br> </div>
<p>We are looking for a talented Test Automation Developer to join our team specializing in the development of automated test solutions within the embedded systems domain for the automotive sector. You will play a key role in ensuring the quality and reliability of software and hardware by designing, implementing, and executing automated tests using Python-based frameworks.</p><p>Design and develop automated test cases for embedded systems using Python within a dedicated test automation framework.</p><p>Integrate test cases into the test environment to validate software, hardware, and system performance.</p><p>Enhance and maintain the test automation framework to ensure efficiency and maintainability.</p><p>Implement custom tools, libraries, and scripts to improve automation workflows and reporting.</p><p>Execute automated test scripts on embedded systems to validate functionality, performance, and compliance with requirements.</p><p>Analyze test results, identify issues, and report defects in the bug tracking system.</p><p>Generate detailed test reports, highlighting test coverage, defects, and system reliability metrics.</p><p>Ensure all tests align with automotive standards such as ISO 26262, ASPICE, or relevant OEM-specific guidelines.</p><p><strong>Desired Candidate Profile</strong></p><p>With a Master s degree (BAC+5) from an engineering school or university specializing in embedded systems, you have successful experience in test automation with python. Knowledge of automotive functionalities is required.</p><p>Strong proficiency in Python programming for test automation.</p><p>Experience with Matlab/Simulink</p><p>Knowledge of embedded systems testing, including integration and functional testing.</p><p>Familiarity with automotive communication protocols (e.g., CAN, LIN, UDS) and tools (e.g., CANoe, CANalyzer).</p><p>Hands-on experience in developing and maintaining automated test scripts.</p><p>Proficiency in using defect tracking tools (e.g., Jira).</p><p>Strong problem-solving and analytical thinking.</p><p>Good english communication skills</p>
<h2 class="h5">Job description</h2>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <ul><li>Provide functional and/or technical support for CODEP and RTM-GCB tools</li><li>Handle user tickets (analysis, diagnosis, resolution)</li><li>Assist users in learning how to use the tools</li><li>Participate in incident management and anomaly tracking</li><li>Contribute to documentation (user guides, procedures)</li><li>Provide regular reports on activities and problems encountered</li><li>Collaborate with business and IT teams in an international environment</li></ul> <br> Required profile : <p>Master's degree in computer science / information systems</p><br><br><p><strong>MUST qualifications:</strong></p><br><br><ul><li>Knowledge or interest in STELLANTIS tools</li><li>CODEP</li><li>RTM-GCB</li><li>Good understanding of application environments and user support</li></ul><p><strong>Languages:</strong></p><br><br><ul><li>French: B2</li><li>Italian: B2</li><li>English: B1+</li></ul> <br><br> </div>
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<span>Job Description</span><p><b>Are You Ready to Make It Happen at Mondelēz International?</b></p><br><p><b>Join our Mission to Lead the Future of Snacking. Make It Matter.</b></p><br><p>In this role, you are the single point of contact for local leaders in a specific geographic or plant location. You manage the interactions between business stakeholders and sourcing teams and collaborate across the manufacturing, supply chain and the commercial business. You also manage the local implementation of regional and/or global projects.</p><br><p><b>How you will contribute</b></p><br><p>You will execute the daily procurement agenda by acting as the single point of contact for the procurement function at a site, in a country or country cluster, and will oversee the daily interaction with plants, supply chain, commercial teams, quality assurance, sourcing teams and suppliers. You will also deliver service-level targets by ensuring material availability, escalating when needed, and support business continuity planning implementation, activating when needed, support the execution of sourcing projects and execute sourcing/spot-buying or contracting activities as agreed with the accountable spend areas, and own the source-to-pay process compliance key indicators and take corrective action when necessary.</p><br><p><b>What you will bring</b></p><br><p>A desire to drive your future and accelerate your career with experience and knowledge in:</p><br><ul><li>Procurement</li><li>Communication and interpersonal skills that help you be proactive and manage stakeholders</li><li>Problem solving to ensure timely resolution of challenges</li><li>Customer service orientation</li><li>Working well under pressure, managing multiple priorities, dealing with ambiguity, and the willingness and ability to learn</li></ul><p><b><u>More about this role</u></b></p><br><p>The Procurement lead has managerial responsibility for end-to-end procurement for Morocco</p><br><p>He/She is responsible for cost and cash as well as execution of day-to-day operational procurement activities to ensure all purchase requirements for business are served with the lowest possible cost, at the right quality and delivery times while complying with Mondelez global procurement policy.</p><br><p>The Procurement Lead will act as a point of contact towards the internal customer for Procurement related questions, support local purchasing requests in collaboration with the Spend Area management organization, to drive productivity and manage efficient contracts implementation and support alignment on site; related to one or several sites. Will work with business, end users, or Master Shoppers in given countries acting as valued and trusted Business Partner.</p><br><p>Works with global or regional Sourcing teams to implement contracts locally and to provide local specifics on demand or requirements. Works with suppliers as needed and partners with the Regional Procurement teams to enable spot purchases, create SAP contracts for raw and packaging materials. Provides support to and coaches Master Shoppers and procurement specialists, as needed. Ensures other regulatory compliance for all processes in scope.</p><br><p><b><u>Main responsibilities:</u></b></p><br><p><b>Project Management responsibilities: </b>Business Delivery & Continuity - Be the interface of procurement team and provide procurement input or support in New Product development, Trials and Innovations, and new supplier qualifications</p><br><p><b>Stakeholder Management</b>: Solve Problems and resolve conflicts to ensure raw materials are supplied into factories at the right price, time, quantity and quality. / Build up solid information sharing and collaboration routines with local stakeholders to facilitate effective cross-functional interactions for direct/indirect materials.</p><br><p><b>Supply issue resolution:</b> Identify the root cause of supply issues and align with respective stakeholders on the solution. / Assist to fast track the options and liase with stakeholders to get approvals needed Act as escalation point for local business users or Master Shoppers related issues in the plant and drive resolution in line with regional and global Procurement policies</p><br><p><b>Supplier performance Monitoring: </b>Support in supplier performance monitoring, support monthly Raw & Pack Material Inventory, Support Quality Notifications review process with supplier, supplier quality and plant team</p><br><p><b>Strategic/Spot Buy, CMAAS Support responsibilities:</b> Provide input on local spend situation and Spend Area practices. Gather local internal customers’ requirements. Identify with stakeholders any local legal requirements that necessitate an adaptation of the contract. And Support local supplier qualification assessment.</p><br><p><b>Lead Procurement Scorecard Delivery: </b>Deliver KPIs for productivity, Cash, Service, Quality</p><br><p><b><span>Education / Certifications: </span></b><span>Master degree in business or engineering</span></p><br><p><b><u>Knowledge, Skills and Experience Required:</u></b></p><br><ul><li> Minimum 8 years procurement experience</li><li>+2 years Managerial experience</li><li>Fluency in French & English</li><li>Proficiency in MS Office</li></ul>No Relocation support available<span><b>Business Unit Summary</b></span>Mondelēz International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy. <p>Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.</p><br><b><span>Job Type</span></b>RegularProcurement OperationsProcurement </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Duties & Responsibilities</strong></p>
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<p>Provide voice and remote support for hotel customers worldwide.</p>
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<p>Troubleshoot OPERA PMS issues (reservations, check-in/out, billing).</p>
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<p>Document solutions and ensure accurate case records in ICCP tool.</p>
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<p>Collaborate with Oracle teams to escalate and resolve issues.</p>
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<p>Act as customer advocate for hotel users and escalate gaps.</p>
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<p>Provide technical assistance via phone, email, and remote tools.</p>
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<p>Assist in OPERA configuration, installation, and training when required.</p>
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<p>Stay updated on OPERA new releases.</p>
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<p><strong>Knowledge, Skills & Abilities Essential</strong></p>
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<p>Minimum 2 years IT or hospitality systems support experience.</p>
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<p>Experience with hotel PMS applications, ideally Oracle OPERA.</p>
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<li>
<p>Customer service experience with direct client interaction.</p>
</li>
<li>
<p>Familiarity with Microsoft suite (Outlook, Excel, Word, Project, PowerPoint).</p>
</li>
<li>
<p>Knowledge of OS (Windows, Oracle, VMware) desirable.</p>
</li>
<li>
<p>SQL experience preferred.</p>
</li>
</ul>
<p><strong>Other Requirements</strong></p>
<ul>
<li>
<p>Commitment to high-quality customer service.</p>
</li>
<li>
<p>Excellent English communication; other languages desirable.</p>
</li>
<li>
<p>Strong troubleshooting and problem-solving ability.</p>
</li>
<li>
<p>Organizational and multitasking skills.</p>
</li>
<li>
<p>Flexibility for global 24x7 shifts including weekends and holidays.</p>
</li>
<li>
<p>Cross-cultural awareness.</p>
</li>
</ul>
<p><strong>Abilities</strong></p>
<ul>
<li>
<p>Ability to build trust with hotel customers and Oracle colleagues.</p>
</li>
<li>
<p>Independent worker and team player.</p>
</li>
<li>
<p>Adaptable and able to prioritize in dynamic environments.</p>
</li>
<li>
<p>Creative thinker to resolve problems and improve processes.</p>
</li>
<li>
<p>Resilient under pressure with focus on service quality.</p>
</li>
</ul>
<p><strong>Note:</strong> This role requires weekend support and shift work in a 24x7 global hospitality environment.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 2 years IT or hospitality systems support experience.</p>
<p>Experience with hotel PMS applications, ideally Oracle OPERA.</p>
<p>Graduate degree in technical, hospitality, or business field.</p>
<p>Understanding of hotel operations (front office, reservations, housekeeping).</p>
<p>Customer service experience with direct client interaction.</p>
<p>Familiarity with Microsoft suite (Outlook, Excel, Word, Project, PowerPoint).</p>
<p>Knowledge of OS (Windows, Oracle, VMware) desirable.</p>
<p>SQL experience preferred.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description: We are looking for a Revenue Executive to support the hotel's revenue strategy and contribute to optimizing revenue. In a hotel environment increasingly driven by data, dynamic pricing, and digital distribution, you will participate in performance monitoring, demand analysis, and revenue data updates. Main Responsibilities: Monitor occupancy, ADR, RevPAR, pick-up, and booking trends. Prepare daily, weekly, and monthly revenue reports. Ensure the updating of rates, availability, and restrictions. Ensure pricing consistency across distribution channels. Participate in competitive intelligence and market analysis. Collaborate with the Reservations, Front Office, Sales & Marketing, and Finance teams. Contribute to data reliability in hotel systems. Qualifications: Training in hospitality, revenue management, business, or finance. Initial experience in Revenue, Reservations, Front Office, or Sales. Proficiency in Excel and reporting tools. Analytical mindset, rigor, and attention to detail. Interest in 2026 trends: data, dynamic pricing, digital distribution, and sales performance. French and English required. Additional Information: Joining Mvenpick Mansour Eddahbi Marrakech means becoming part of an environment of excellence recognized for its high standards in hygiene and food safety, offering opportunities for professional development.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Training in hospitality, revenue management, commerce, or finance. Initial experience in Revenue, Reservations, Front Office, or Sales. Proficiency in Excel and reporting tools. Analytical mindset, rigor, and attention to detail. Interest in 2026 trends: data, dynamic pricing, digital distribution, and sales performance. French and English required.</font></font></p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p>Join a dynamic company in the <strong>Energy</strong> sector as a <strong>Senior Business Developer</strong>, based in <strong>Casablanca</strong>, Morocco. This is a unique opportunity to actively contribute to the development of our market presence while working in a stimulating and innovative environment.</p><br><br><p>Your role will be to identify and secure new business opportunities, grow our client portfolio, and strengthen our strategic positioning. You will be a key player in achieving our growth objectives and expanding our commercial activities.</p><br><br><p>Your main responsibilities will include:</p><br><br><p><strong> •</strong> Define and implement an aggressive prospecting strategy across the entire Moroccan market.<br><strong> •</strong> Identify and qualify new clients in both public and private sectors.<br><strong> •</strong> Develop a network of decision-makers and open new strategic accounts.<br><strong> •</strong> Identify projects early, before tenders are released.<br><strong> •</strong> Organize and conduct sales meetings with decision-makers.<br><strong> • </strong> Understand client needs and build suitable solutions with technical teams.<br><strong> • </strong> Manage the entire sales cycle, from prospecting to contract signing.<br><strong> •</strong> Participate in the development of technical and commercial proposals.<br><strong> •</strong> Negotiate commercial and contractual terms.<br><strong> •</strong> Provide regular reporting to Management.<br><strong> •</strong> Represent BUTEC at professional events and maintain ongoing market intelligence.<br> </p><br><br> <br> Required profile : <p>You hold a degree in Electrical Engineering, Electromechanical Engineering, Industrial Engineering, Energy Engineering, Civil Engineering, or equivalent.</p><br><br><p>With a minimum of 5 to 8 years of experience in B2B business development, including essential experience in the multi-technical maintenance, Facility Management, or technical services sector.<br> To excel in this role, it is essential to have:</p><br><br><p>• Excellent knowledge of multi-technical maintenance professions.<br>• Good understanding of Facility Management contracts.<br>• Mastery of public and private tenders.<br>• Strong negotiation skills.<br>• Strategic vision for business development.<br>• Strong ability to open new accounts.<br>• Excellent ability to convince decision-makers.<br>• Results-oriented mindset.<br>• Enjoyment of challenges.<br>• Drive for developing new business.</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >The consultant will be responsible for:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Managing service offerings: Datalab, Data descent, Repositories, Platform access, Data & AI services.</font></font></li><li><font dir="auto" ><font dir="auto" >Ensuring follow-up on requests, compliance with SLAs, proactive communication and priority management.</font></font></li><li><font dir="auto" ><font dir="auto" >Continuously improve the user experience: journey, simplicity of requests, visibility on progress.</font></font></li><li><font dir="auto" ><font dir="auto" >Implement satisfaction indicators, user surveys and improvement plans.</font></font></li><li><font dir="auto" ><font dir="auto" >Contribute to the implementation of PETS, Myriade / Colibra and the automation of workflows.</font></font></li><li><font dir="auto" ><font dir="auto" >Contribute to reducing time to market and simplifying processes.</font></font></li><li><font dir="auto" ><font dir="auto" >Produce the KPIs for monitoring: TTM, backlog, SLA compliance, user satisfaction, automation rate.</font></font></li><li><font dir="auto" ><font dir="auto" >Facilitate performance reviews.</font></font></li><li><font dir="auto" ><font dir="auto" >Identify and manage user pain points, productivity gains and automation opportunities.</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Bachelor's degree (or equivalent) in computer science.</font></font></li><li><font dir="auto" ><font dir="auto" >3 to 4 years of experience.</font></font></li><li><font dir="auto" ><font dir="auto" >Senior experience in Service Management or Product Management in a Data / IT context.</font></font></li><li><font dir="auto" ><font dir="auto" >Knowledge of the Data Platform environment (Azure, Databricks) is desirable.</font></font></li><li><font dir="auto" ><font dir="auto" >Proven experience in service offering management, SLA management and continuous improvement.</font></font></li><li><font dir="auto" ><font dir="auto" >Required skills</font></font></li><li><font dir="auto" ><font dir="auto" >Functional areas: Service Management, Product Management, Demand Management, IT Processes, Agile</font></font></li><li><font dir="auto" ><font dir="auto" >Desired technologies: Azure, Databricks, Data Platform, Data Governance</font></font></li><li><font dir="auto" ><font dir="auto" >Soft Skills: Cross-functional leadership, Communication, Customer focus, Analytical mindset, Proactive approach, Ability to build consensus</font></font></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Supervise les op rations quotidiennes du front office, y compris l'enregistrement des clients, le d part, la gestion des r servations et la conciergerie. Met en uvre des proc dures d'enregistrement efficaces pour assurer une exp rience fluide et accueillante pour les clients. Fournit une formation continue au personnel du front office pour garantir des interactions professionnelles et courtoises avec les clients. Collabore avec d'autres d partements pour anticiper les besoins des clients et r soudre rapidement les probl mes. D veloppe des strat gies pour maximiser l'occupation des chambres et optimiser les revenus. G re les plaintes des clients de mani re professionnelle, trouvant des solutions appropri es pour garantir leur satisfaction. Effectue des valuations r guli res des performances du personnel du front office, fournissant un feedback constructif. Veille la conformit aux normes et proc dures de l'h tel en mati re de s curit et d'hygi ne. Cultive des relations solides avec les clients r guliers et les membres du programme de fid lit . Met en uvre des proc dures de s curit pour prot ger les biens de l'h tel et la confidentialit des clients. Analyse les donn es sur l'occupation et les revenus pour prendre des d cisions clair es sur les tarifs et les promotions. Participe des r unions de gestion pour discuter des performances globales de l'h tel. D veloppe des partenariats avec des fournisseurs de services externes pour offrir des avantages exclusifs aux clients. Organise des briefings r guliers pour s'assurer que le personnel est inform des v nements et des promotions en cours. Met en uvre des technologies innovantes pour am liorer l'efficacit des op rations du front office. value et s lectionne le personnel en fonction des besoins du d partement. Facilite des sessions de feedback pour am liorer la communication interne. Assure une veille constante sur les tendances de l'industrie h teli re.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Exp rience et formation : Dipl me Bac+4 / Bac+5 en Management H telier, H tellerie, Tourisme, Gestion ou domaine quivalent. Minimum de 5 ans d'exp rience dans les op rations de Front Office en h tellerie, dont au moins 2 ans un poste de management. Excellente ma trise des op rations de r ception, des standards d'accueil et des proc dures Front Office, avec une bonne compr hension des principes de Revenue Management. Excellentes comp tences en leadership, avec une aptitude encadrer, motiver et d velopper les quipes dans une d marche d'excellence op rationnelle et de qualit de service. Forte orientation client et sens aigu de l'excellence op rationnelle, garantissant une exp rience personnalis e et m morable pour chaque h te.<br>Comp tences techniques : Ma trise des syst mes de gestion h teli re (PMS) ainsi que de la suite Microsoft Office. Bonne connaissance des standards de qualit LQA (Leading Quality Assurance) et capacit assurer leur application quotidienne au sein du d partement. Capacit analyser les indicateurs de performance op rationnelle et mettre en uvre des plans d'action visant l'am lioration continue des r sultats.<br>Qualit s personnelles : Excellentes aptitudes en communication, en gestion des relations clients et en r solution de situations complexes. Sens de l'organisation, rigueur et capacit g rer efficacement les priorit s dans un environnement dynamique et exigeant. Esprit d'initiative, autonomie et forte capacit de prise de d cision. Engagement constant dans l'am lioration de la satisfaction client et l'optimisation des processus op rationnels.<br>Langues : Excellente ma trise du fran ais et de l'anglais, l'oral comme l' crit. La ma trise d'une troisi me langue constitue un atout.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description: We are looking for a Revenue Executive to support the hotel's revenue strategy and contribute to optimizing revenue. In a hotel environment increasingly driven by data, dynamic pricing, and digital distribution, you will participate in performance monitoring, demand analysis, and revenue data updates.</font></font></p><p><font dir="auto" ><font dir="auto" >Main responsibilities</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Track occupancy, ADR, RevPAR, pick-up and booking trends.</font></font></li><li><font dir="auto" ><font dir="auto" >Prepare daily, weekly and monthly revenue reports.</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure that rates, availability and restrictions are kept up to date.</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure consistent pricing across distribution channels.</font></font></li><li><font dir="auto" ><font dir="auto" >Participate in competitive intelligence and market analysis.</font></font></li><li><font dir="auto" ><font dir="auto" >Collaborating with the Reservations, Front Office, Sales & Marketing and Finance teams.</font></font></li><li><font dir="auto" ><font dir="auto" >Contributing to data reliability in hotel systems.</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Training in hospitality, revenue management, commerce, or finance. Initial experience in Revenue, Reservations, Front Office, or Sales. Proficiency in Excel and reporting tools. Analytical mindset, rigor, and attention to detail. Interest in 2026 trends: data, dynamic pricing, digital distribution, and sales performance. French and English required.</font></font></p><p></p></section>
<p><b>JOB SUMMARY </b></p><p><br></p><p>Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and employees and provides a return on investment.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</p>
<p>THE JOURNEY</p><p>Understand business needs and create insightful analysis helping your team to make the right decisions to boost Glovo presence and orders</p><p>Identify growth opportunities to increase our user base focusing on traffic, conversion and retention rates and leveraging on levers such as pricing, promotions, events, CRM and other marketing levers etc</p><p>Drive projects end-to-end translating business challenges into insights and actions</p><p>Identify growth opportunities to increase our user base, step change retention rates and maximize profitability</p><p>Take ownership of the reporting of KPIs by creating customized tools and using the available ones</p><p>Ensure these tools are scalable and up-to-date</p><p>Assist your colleagues in gaining access to the right data, and communicate and simplify concepts to the audience's needs</p><p>Drive clarity and solve ambiguity using data-driven approaches</p><p>Apply your expertise in quantitative analysis, data mining, and the presentation of data to see beyond the numbers and understand how our users interact with both our consumer and business products, identify growth opportunities, and execute projects to drive growth and engagement</p><p><strong>Desired Candidate Profile</strong></p><h2>WHAT YOU WILL BRING TO THE RIDE</h2><ul><li>1-3 years of work experience on analytical roles leading analysis and turning insights into actions</li><li>Bachelor's degree in Math, Engineering, Business, Stats, Quantitative field or Business</li><li>SQL proficiency is mandatory / Python is a plus</li><li>Ninja expertise with Excel / Google Sheets is a must</li><li>Knowledge of visualization tools like Tableau and Looker</li><li>Business acumen and passion for end-to-end project management (from ideation and analysis into implementation)</li><li>A hands-on attitude is a must. You ll have to roll up your sleeves!</li><li>Proficiency in English</li><li>Strong consumer understanding skills</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
</p><br><br>
<br> Job : <p><u><em><strong>Main mission</strong></em></u></p><br><br><ul><li>Lead the team responsible for daily support and AMOA for the OMS (Order Management System) tool.</li><li>Ensure service quality, incident resolution, continuous improvement, and alignment between business needs and system evolution.</li></ul><p>Key responsibilities</p><br><br><ul><li>Support leadership: supervise the handling of incidents, requests, and issues related to OMS.</li><li>Team management: lead, develop skills, organize workload, monitor performance.</li><li>AMOA coordination: gather requirements, write specifications, participate in workshops, functional validation.</li><li>Priority management: arbitrate between incidents, developments, and business requests.</li><li>Escalation process: manage critical issues, communicate with technical and business teams.</li><li>Continuous improvement: optimize processes, track KPIs, propose OMS enhancements.</li><li>Cross-functional communication: interface between IT, Supply Chain, Operations, Customer Service, and external partners.</li><li>Documentation: update procedures, user guides, and training materials.</li></ul> <br> Required profile : <p><strong><u><em>Profile sought</em></u></strong></p><br><br><ul><li>Master's degree (Bac+5) in Computer Science, Supply Chain, Project Management, or equivalent.</li><li>Minimum 3 years of proven experience in application support, AMOA, team management, or operational leadership.</li><li>Language level: FR B2 / EN C1</li></ul><p><u><em><strong>Required skills</strong></em></u></p><br><br><ul><li>Operational leadership: ability to unite, motivate, and structure a support team.</li><li>Rigor and attention to detail: essential to ensure the quality of analysis and deliverables.</li><li>Ability to challenge technical, business, and partner teams.</li><li>Clear and educational communication, adapted to various stakeholders.</li><li>Stress management and composure in critical situations.</li><li>Solution-oriented and proactive.</li><li>Analytical mindset to understand functional and operational impacts.</li></ul><p>Technical skills</p><br><br><ul><li><strong>Knowledge of an OMS</strong> (Order Management System): order management, orchestration, allocation, flow monitoring.</li><li><strong>Proficiency in support tools</strong> (e.g., JIRA)</li><li><strong>AMOA skills</strong>: writing specifications, testing, UAT, change management.</li><li><strong>Excel skills</strong>: analysis, reporting, pivot tables.</li><li><strong>Supply Chain knowledge</strong>: a major asset for understanding operational impacts.</li><li><strong>Experience in application support</strong> or operational flow management.</li><li>Knowledge of OMS or WMS environments highly appreciated.</li><li>Ability to work in a dynamic, multi-project, and performance-oriented environment.</li></ul><p>What will make the difference</p><br><br><ul><li>A <strong>structuring leader</strong> mindset, capable of bringing method and vision.</li><li>A strong ability to <strong>prioritize</strong> and <strong>manage emergencies</strong>.</li><li>Ease in navigating between <strong>technical</strong>, <strong>functional</strong>, and <strong>operational</strong> aspects.</li><li>A desire to continuously improve processes and user experience.</li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>In the context of consolidating the Manufacturing Support perimeter, we are looking for a Studies Engineer to provide support for SAP tools and vehicle coding activities within the teams. The consultant will work in an international environment and contribute to operational user support as well as the management of technical data related to vehicles.</p><p><strong>Main Missions</strong></p><ul><li>Provide Level 1 user support (incident management, requests, and ticketing).</li><li>Assist users on SAP tools and associated applications.</li><li>Create and control SAP objects via different transactions and Workplace.</li><li>Manage activities related to vehicle coding (LCDV, KMAT, characteristics).</li><li>Monitor requests via the functional Outlook mailbox.</li><li>Produce and track performance indicators (KPI) in Excel.</li><li>Identify recurring incidents, analyze their causes, and propose action plans.</li><li>Participate in escalation processes and contribute to Control Tower activities.</li><li>Manipulate and structure complex technical data.</li><li>Participate in the management of modification forms and dependency tables.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bac+5 (Engineering School or Master's Degree) in Computer Science, Information Systems, Industrial Engineering</li><li>1 to 3 years of experience</li></ul><p><strong>Technical Skills</strong></p><ul><li>Level 1 user support.</li><li>Mastery of SAP (object creation, transactions, controls, Workplace).</li><li>Good knowledge of vehicle coding (LCDV, KMAT, characteristics).</li><li>Knowledge of DocInfo and the principle of Applicable Document Lists (LDA).</li><li>Knowledge of Lean Management principles.</li><li>Mastery of Excel for KPI tracking and data analysis.</li><li>Good mastery of Outlook (functional mailbox management).</li><li>Knowledge of the Genome environment.</li><li>Experience in managing modification forms and vehicle technical data.</li><li>Ability to evolve in an international environment.</li></ul><p><strong>Languages</strong></p><ul><li>French: fluent.</li><li>English: mandatory.</li><li>Italian: imperative (Must).</li></ul><p><strong>Soft Skills</strong></p><ul><li>Excellent analytical and discernment skills.</li><li>Service-oriented and customer-focused.</li><li>Rigor and organization.</li><li>Strong adaptability.</li><li>Team spirit.</li><li>Good communication skills.</li><li>Proactive in continuous process improvement and incident resolution.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br>
<br>
<br> Company culture : <p><strong>Orange Maroc</strong> operates within a corporate culture that strongly combines <strong>collaboration</strong> and <strong>performance</strong>, with both dimensions playing an equally important role. The company values teamwork, trust, employee support and collective success, while also encouraging ambition, achievement and a strong results-oriented mindset. This culture is complemented by an <strong>innovative</strong> approach that promotes agility and adaptability in a constantly evolving environment. Greater emphasis is placed on people and performance than on formal processes, creating a work environment that is collaborative, demanding and stimulating.
</p><br><br>
<br> Job : <p><strong>MISSION:</strong></p><br><br><p>- Lead the definition, structuring, industrialization, and evolution of ICT solutions within the scope of the role, ensuring their technological consistency, operational feasibility, and economic performance.<br>- Be responsible for the end-to-end lifecycle of solutions (design, standardization, industrialization, evolution, retirement), ensuring their alignment with the ICT technological roadmap, regulatory requirements, and market needs.<br>- Own the Product within the ICT Department and act as the interface with technical and business stakeholders.</p><br><br><p><strong>MAIN RESPONSIBILITIES:</strong></p><br><br><p>- Lead the lifecycle of cybersecurity solutions (design, evolution, industrialization).<br>- Define and monitor the product roadmap.<br>- Ensure the technical, operational, and economic consistency of the offerings.<br>- Coordinate technical, business, and partner teams.<br>- Guarantee the alignment of solutions with market needs and regulatory requirements.<br> </p><br><br> <br> Required profile : <p><strong>Education:</strong></p><br><br><p>- Master's degree (Bac+5) in Cybersecurity, IT, Networks, Telecommunications, or Information Systems.<br>- Engineering degree or specialized Master's.</p><br><br><p><strong>Experience:</strong></p><br><br><p>- Experience in managing cybersecurity products or solutions.<br>- Experience in ICT, IT, or Telecom environments.<br>- Experience in managing a portfolio of offerings and cross-functional coordination.<br>- Good understanding of security, compliance, and governance issues.</p><br><br> <br><br> </div>