UI developer Jobs
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>The Director, Health Economics & Outcomes Research (HEOR) leads the development & execution of projects for on-market and/or pipeline development assets, who is the brand/asset leader representing HEOR on cross functional asset/brand teams and in the pipeline commercialization teams. He or she is accountable for HEOR strategies and execution for at least one asset and/or at least one indication for US or international. The director may have 1-2 full-time direct reports.</p><br><p>Responsibilities</p><br><p>Oversees the design and conduct, of projects and effectively communicates the findings and strategic impact of findings to internal and external audiences</p><br><ul><li>Provides product leadership to HEOR strategic direction for consistent with business goals established in conjunction with the appropriate cross functional partners.</li><li>Ensures project plan integrates and aligns with the product strategic plans from matrix teams as well as commercial interests. Provides updates on execution of plans to product as well as functional management, owns, then shares project execution decisions. In the development of product strategic plans he/she liaises with other members of the product team to generate innovative ideas and create buy-in to strategies</li><li>Accountable for end-to-end delivery of HEOR book of work under their remit, from strategy development to content pull through</li><li>Accountable to ensuring strong partnership with all relevant HEOR COE functions to ensure a comprehensive HEOR voice is represented in cross-functional meetings</li><li>Executive presence and ability to engage with senior leaders in a cross functional setting.</li></ul><br>Qualifications<br><br><ul><li>Advanced degree in health economics or related discipline</li><li>Minimum of seven years working experience with Master’s, five year with PhD (can include fellowship experience). Professional training in a health field (MD, PharmD, etc.) is a plus</li><li>Preferred: PhD in Economics, Econometrics, or (pharmaco)epidemiology or any other related field with 3 years of relevant experience. Clinical research experience strongly recommended; within pharmaceutical industry preferred. Experience leading complex products and/or clinical development in support of pipeline development and on-market product</li><li>Typically 3+ years of clinical development experience in the pharmaceutical industry, CRO, academia or other health-related consulting company plus having expert knowledge in a relevant therapeutic specialty</li><li>Proven leadership skills in a cross-functional global team environment. Ability to interact externally and internally to support global business strategy.</li><li>The Director must perform at times in previously uncharted territory with few, if any, established guidelines or procedures. At other times, exceedingly complex governmental rules and regulations must be followed. For problems surrounded by complex rules and regulations, the Director must be able to direct compliance knowledgeably and expeditiously.</li><li>Must be able to develop creative and effective solutions to inter- and intra-project priority conflicts, resource constraints and other problems which may impact project or group goals and deliverables across multiple programs.</li><li>High goal-orientation with the ability to see solutions rather than problems as projects encounter the inevitable ups and downs associated with new drug development or on-market product support.</li><li>Extensive knowledge of the global regulatory, HTA and PR&A landscape, as well as understanding of other development-related functions as they relate to all phases of drug development.</li><li>Skills to perform the dual roles of leading a cross functional team and managing scientific personnel in clinical research. Must be able to interact successfully with Senior Management globally (Executive staff, Area VPs, GMs etc.) and act as the HEOR project/group champion and spokesperson. Additionally, must be a self- starter and have a strong desire to see projects achieve commercial success.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our long-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
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Company culture : <p><strong>Meski Invest - Riva Industries</strong> demonstrates a highly balanced corporate culture, with <strong>collaboration</strong> as its leading dimension, fostering strong human relationships, teamwork and close leadership. This people-oriented culture is supported by a strong focus on <strong>structure and operational excellence</strong>, where processes, rigor and quality are key priorities. The company also values <strong>performance</strong> and achievement, while maintaining openness to <strong>innovation</strong> and new ideas. This balance creates a work environment that is both people-centered, demanding and growth-oriented.
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<br> Job : <p>Reporting to the DIRECTOR OF UTILITIES & EQUIPMENT, you will be responsible for all activities related to the assignment, monitoring, and optimization of the site's equipment according to the needs expressed by its internal clients,</p><br><br><p>In this role, your missions will be:</p><br><br><p>• Plan, organize, and control the site's internal logistics activities, while respecting performance objectives and quality, safety, health, environmental, and energy requirements, as well as all regulatory and standard requirements associated with the products.<br>• Continuously improve management systems and practices, from their development to their application, for sustainable optimization of fuel consumption.<br>• Ensure compliance with Quality, Health, Safety, and Environment and Energy (QHSEE) rules;<br>• Ensure the availability and conformity of all safety equipment for the individual and collective protection of employees and machinery;Assign site equipment<br>• Develop the projected plan for assigning site equipment;<br>• Identify opportunities for continuous improvement of internal logistics processes and propose solutions to increase efficiency and reduce costs;<br>• Create a map of internal logistics flows;<br>• Monitor needs for additives and steel mill consumables for process optimization;<br>• Ensure the evacuation of co-products to their respective destinations (quantification and separation - dross, white slag, black slag, mill scale, etc.);<br>• Assign drivers as needed;<br>• Coordinate with the Maintenance department on the condition and availability of site equipment (report equipment malfunctions);<br>• Monitor operating hours with equitable distribution of all site equipment;<br>• Communicate the utilization rate report per equipment and per client (with traceability).<br>• Prepare reports (daily, weekly, and monthly).<br>• Manage service subcontractors (follow-up according to contract)<br>• Monitor internal logistics KPIs.• Develop entity procedures and ensure their rigorous application.<br>• Develop entity operating methods;<br>• Inspect and control the application of service procedures;<br>• Participate in the improvement of site mobile equipment logistics procedures;• Ensure good personnel management (team members);• Motivate the team;<br>• Ensure good working conditions;<br>• Hold continuous meetings to foster communication with the team;<br>• Create a better interface with other departments, and good communication;<br>• Develop individual and collective objectives and ensure their achievement;<br></p><br><br> <br> <br> Required profile : <p>Master's degree in Logistics or equivalent.</p><br><br><p>• Good knowledge of logistics<br>• Good knowledge of Material Handling<br>• Knowledge of IMS (ISO 9001/45001/14001) and 50001.<br>• Sense of observation;<br>• Analytical and synthesis skills;<br>• Be rigorous, methodical, and organized;<br>• Have a sense of responsibility;<br>• Calmness;<br>• Listening skills and ability to work in a team;<br>• Strong teaching ability and interpersonal skills.Management Skills<br>• Ability to demonstrate leadership;<br>• Ability to drive change;<br>• Ability to empower and delegate;<br>• Ability to foster skill development;<br>• Ability to anticipate and resolve conflicts;<br>• Ability to organize, manage, and oversee activities</p><br><br> <br><br> </div>
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<span><b>Lear For You</b> <br>
</span><p>We work hard for the people who work for us. We champion our teams and foster collaboration, inclusion, respect and excellence. Because <strong>we want to be more for you.</strong></p><br>
<p>A path to a better career. A better future.</p><br>
<p>Our teams have invented groundbreaking technologies, manufactured millions of products and earned a long list of awards. Year after year, we’re named one of the World’s Most Admired Companies.</p><br>
<p>They’re the secret to our success—empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we win together.</p><br>
<p>Are you ready for a better career? A better future?</p><br><br><br><b>Responsibilities</b> <br><ul>
<li><span>Establish direct contact with customer-site quality residents to identify and implement solutions for quality issues reported by customers.</span></li>
<li><span>Ensure that quality issues are properly communicated to the manufacturing plant.</span></li>
<li><span>Participate in the preparation and review of Control Plans and PFMEA (Process Failure Mode and Effects Analysis).</span></li>
<li><span>Lead problem-solving meetings by appointing members of the multidisciplinary team.</span></li>
<li><span>Implement, support, and monitor quality procedures.</span></li>
<li><span>Organize awareness and training activities to educate personnel on quality-related issues.</span></li>
<li><span>Plan and conduct internal audits to identify and implement appropriate corrective and preventive actions.</span></li>
<li><span>Raise awareness among operators and relevant personnel regarding the importance of compliance with quality management processes.</span></li>
<li><span>Participate in Quality Improvement Plan projects.</span></li>
<li><span>Receive and manage customer complaint files in accordance with customer requirements and the 8D problem-solving methodology.</span></li>
<li><span>Support Production and Engineering teams in root cause analysis and the development of action plans.</span></li>
<li><span>Monitor corrective and preventive actions and verify their effectiveness.</span></li>
<li><span>Conduct daily line quality meetings.</span></li>
<li><span>Manage internal non-conformities and validate implemented action plans.</span></li>
<li><span>Monitor quality performance indicators, including LMQM, RPPM, DPPM, and WC.</span></li>
<li><span>Maintain and update quality communication boards within the relevant production lines.</span></li>
<li><span>Act as the interface between the customer site and the manufacturing facility, while supporting the Resident Engineer.</span></li>
<li><span>Comply with health and safety regulations in accordance with the seven key elements.</span></li>
</ul><br><br><b>Education Requirements</b> <br><ul>
<li><span>Education: Engineering/Master’s degree (Bac+5) in Quality, Industrial Engineering, or a related field.</span></li>
</ul><br><br><b>Experience Requirements</b> <br><ul>
<li><span>Experience: Minimum of 1 year of experience in Quality.<br></span></li>
<li><span>Strong knowledge of Automotive Core Tools.<br></span></li>
<li><span>Proficient in the 8D Problem-Solving Methodology.<br></span></li>
<li><span>Good experience within the automotive wiring harness industry is preferable.</span></li>
</ul><br><br><b>Languages</b> <br><ul>
<li><span>Good communication skills.<br>Proficiency in both English and French.</span></li>
</ul><br><br><b>Equal Opportunity Employer</b> <br>
<p><span><em>Lear Corporation is committed to fair, merit‑based employment practices and equal opportunity.</em></span></p><br>
<p><span><em>We provide reasonable accommodations in accordance with applicable law. For assistance during the application process, contact your recruiter directly.</em></span></p><br>
<p><em><span>Applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the country where the position is located. Unsolicited resumes from search firms, employment agencies, or similar, will not be paid a fee and will become the property of Lear Corporation.</span></em></p><br><br><br><br>
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Company culture : <p><strong>BTechnologie</strong> is characterized by a corporate culture primarily driven by <strong>organization</strong>, where rigor, reliability and operational efficiency are key drivers of performance. This structured environment is strengthened by a strong <strong>collaborative</strong> dimension, promoting team spirit, quality relationships and supportive leadership. The company also embraces a culture of <strong>performance and challenge</strong>, with a clear focus on results and excellence. Complementing these strengths, an <strong>innovative</strong> mindset brings openness to change and continuous improvement.
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<br> Job : <p><u><strong>MISSION:</strong></u></p><br><br><p><br><strong>Mission context:</strong></p><br><br><p><br>Within the Fiber Network Deployment department of DED, you will be in charge of managing the NOK MIGRATION project for FTTA-delivered radio sites.<br>In case of problems migrating traffic from the radio site to the provided fiber, the Regional entity will send us the investigation and remediation to perform. Single entry point for BSS operations referents from the 6 regions for resolving Level 1 tickets in case of discontinuity on the FTTA network, management of 6 MMOs for FO audit and repair, ticket monitoring and escalation to Level 2 - DOR for complex outages, management of network anomaly identification requests from the FTTO team - network identification.<br>You will challenge the MMOs to ensure the expected reactivity and will be responsible for deadlines, investigation, cost control, and associated governance (Project Committees, Reporting, alert escalations, etc.). You will also be responsible for improving the existing process and will liaise with the initial deployment project managers to push investigations when needed and to improve upstream deployments.<br> </p><br><br><p><u><strong>ACTIVITIES:</strong></u></p><br><br><p><br><u>Activities performed:</u></p><br><br><p><br>• Manage NOK migrations reported by the regions.<br>• Analyze migration failures and build a PTF (Technical Project File) and prioritize treatment.<br>• Interface with DOR (Data Operation Room).<br>• Manage and Challenge MMOs to meet deadlines (<30 working days)<br>• Build the dedicated financial line<br>• Budget monitoring / Billing management (PVR - Progress Value Reporting)<br>• Continuous Improvement<br>• Production of a monthly report with performance indicators.</p><br><br><br><p><u><strong>TECHNICAL AND/OR PROFESSIONAL SKILLS:</strong></u></p><br><br><p><br><u>Primary technical skills:</u></p><br><br><br><ul><li>Deployment project management</li><li>GIS (e.g.: QGIS, NETDESIGNER)</li><li>Fiber Optic Infrastructure (architecture, passive equipment)</li><li>Secondary technical skills</li><li>Bouygues Telecom Tools (OSMOSE, OBYONE, GEDI, RESNOW)</li><li>Knowledge of civil engineering work procedures</li><li>Financial management</li></ul><p><br><u>Professional skills:</u></p><br><br><br><ul><li>Writing letters and emails in French</li><li>Knowledge of the French administrative environment (orders, PMV - Project Milestone Validation, agreements)</li><li>Knowledge of site safety (regulations, prevention plan)</li><li>BEHAVIORAL SKILLS (SOFT SKILLS)</li><li>Oral communication and interpersonal skills</li><li>Autonomy</li><li>Positive attitude</li></ul> <br> Required profile : <p>Ideal profile:</p><br><br><br><ul><li>Master's degree (Bac+5) in Telecommunications, Networks, or Telecommunications Engineering.</li><li>Experience in deployment project management, ideally in Fiber Optic infrastructure.</li><li>Good command of GIS (QGIS, NETDESIGNER) and knowledge of Fiber Optic architecture and passive equipment.</li><li>Proficiency in Bouygues Telecom tools: OSMOSE, OBYONE, GEDI, RESNOW.</li><li>Knowledge of procedures related to civil engineering work and site safety.</li><li>Skills in financial management and project monitoring.</li><li>Good command of written and spoken French.</li><li>Knowledge of the French administrative environment: orders, PMV, agreements.</li><li>Autonomous, rigorous, organized profile with good interpersonal skills.</li><li>Team spirit, positive attitude, and ability to manage priorities.</li></ul> <br><br> </div>
<p> <b>Before you apply to a job, select your language preference from the options available at the top right of this page.</b> </p> <p> </p> <p> </p> <p>Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.</p> <p> </p> <p> </p> <p> <b>Job Description:</b> </p> <p> </p> <p>Le broker est le pont entre son client et les services douaniers. Il g re pour celui-ci tout ce qui est documents administratifs et toutes d marches administratives n cessaires afin que les marchandises passent la fronti re dans les meilleures conditions.</p> <p> </p> <p> <b>Le broker</b> :</p> <p> </p> <ul> <li> <p>Met jour les documents administratifs n cessaires qui lui permettront d importer ou d exporter des marchandises.</p> </li> <li> <p>Joue le r le d'interm diaire entre le service transit, le reste des d partements de notre entreprises et la douane.</p> </li> <li> <p>V rifie qu il a sa disposition tous les documents exig s jugeant indispensables par les autorit s douani res (raison du transport, contenu, origine, poids des marchandises, apposition de mentions sp ciale, etc.)</p> </li> </ul> <p> </p> <p>Lors du passage en douane des marchandises, il remet le dossier avec toutes les pi ces justificatives au service douanier et s assure du bon d roulement de la proc dure.</p> <p> </p> <p>Dans certaines situations, et notamment quand la douane le demande, le broker effectue lui-m me le contr le physique des marchandises en prenant contact avec le service client.</p> <p> </p> <p>Le broker travaille dans l import-export. Il doit faire preuve de diplomatie envers les administrations et disposer d'une r sistance importante au des d lais.</p> <p> </p> <p> <b> <u>Missions principales</u> </b> </p> <p> </p> <ul> <li> <p>Prendre part l analyse des actes contractuels</p> </li> <li> <p>V rifier les pi ces fournies par le client</p> </li> <li> <p>Veiller l ex cution des formalit s douani res l exportation et l importation</p> </li> <li> <p>Assurer l accomplissement des formalit s douani res</p> </li> <li> <p>Assurer le bon d roulement de la proc dure de d douanement</p> </li> <li> <p>Jouer le r le d interface entre le service transit et service client et la douane</p> </li> <li> <p>Etre en veille sur l volution des diff rentes r glementations</p> </li> <li> <p>Prodiguer des conseils aux clients sur les r glementations en vigueur</p> </li> </ul> <p> </p> <p> <b> <u>Comp tences techniques</u> </b> </p> <p> </p> <ul> <li> <p>Ma triser la l gislation en vigueur dans son secteur d activit </p> </li> <li> <p>Ma triser les proc dures de d douanement</p> </li> <li> <p>Conna tre l environnement li au commerce international</p> </li> <li> <p>Poss der des comp tences en Droit fiscal</p> </li> <li> <p>Ma triser les techniques de transit (import-export)</p> </li> <li> <p>Poss der des comp tences en gestion et encadrement</p> </li> <li> <p>Ma triser les outils informatiques</p> </li> <li> <p>Maitriser l'utilisation du syst me BADR,Portnet,ADIL,les incotermes,etc.</p> </li> <li> <p>Ma triser le fran ais et l'anglais</p> </li> </ul> <p> <br> <b>Employee Type:</b> <br> </p>Permanent<p> <br>UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Activities: Experience an extraordinary and unique adventure within a large industrial group, with the agility and autonomy of an SME. Contract type: Local; Permanent. Your role: The Customs and Transit Coordinator is responsible for managing and monitoring customs clearance and transit operations for both imported and exported goods. They play a central role in the smooth running of international trade, ensuring compliance with customs regulations and facilitating the transport of goods across borders. They act as a liaison between the various internal departments and external partners such as freight forwarders, customs, and carriers. As Customs and Transit Coordinator, your responsibilities will include*: Preparing and submitting the necessary documents for customs clearance (commercial invoices, certificates of origin, transport documents, etc.). Verification of the compliance of customs declarations with current regulations (goods coding, customs duties, VAT, etc.). Monitoring of customs clearance operations with customs services and freight forwarders. Coordination with carriers and freight forwarders to optimize international logistics flows. Management of disputes or incidents related to transport (delays, damage, losses). Interface with freight forwarders, carriers, and customs services. Negotiation of rates and conditions with logistics and transit providers. Monitoring and evaluation of provider performance (quality of service, adherence to deadlines). *Non-exhaustive list. Required skills and knowledge: Hold a Master's degree (Bac +5) in logistics, international transport, international trade, or customs law, with a minimum of 5 years' experience in the aeronautics sector. In-depth knowledge of national and international customs regulations. A good understanding of transport and import/export procedures is essential. Your interpersonal skills, curiosity, proactive approach, and innovative mindset will enable you to successfully carry out your responsibilities and thrive in this role. You will work in a dynamic and growing environment. You will benefit from the agility and flexibility of an SME combined with the stability and resources of an international group with 170 years of experience. You will benefit from a personalized onboarding program and regular training within a group offering rich and diverse career development opportunities. We are committed to an environmental and social (CSR) policy focusing on Biodiversity, Diversity & Inclusion, Parenthood, Ethics, and Skills Development. We aim for carbon neutrality by 2050 for all our activities. We invest 5% of our revenue,Every year for the past 20 years, TotalEnergies has been committed to innovation for sustainable development. Additional Information: TotalEnergies values diversity, promotes individual growth, and offers equal opportunity careers.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Candidates should hold a Master's degree (Bac +5) in logistics, international transport, international trade, or customs law, with at least 5 years of experience in the aerospace sector. A thorough knowledge of national and international customs regulations is essential, as is a good understanding of transport and import/export procedures. Your interpersonal skills, curiosity, proactive approach, and innovative mindset will enable you to successfully fulfill your responsibilities and thrive in this role.</font></font></p>
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Job : <p>Reporting to the Administrative & Financial Director, you will be responsible for:</p><br><br><p>• Preparation and control of monthly and annual accounting statements and reports;<br>• Control and validation of financial statements and communicate them to the General Director and the Administrative and Financial Director, accompanied by professional comments and analyses;<br>• Calculation of corporate tax and preparation of the annual tax return;<br>• Control and approval of social and tax declarations (CNSS, Professional Tax, Personal Income Tax, Form 9421, Corporate Tax...);<br>• Control of VAT and recovery files;<br>• Simulation of VAT for the next month;<br>• Control and approval of payroll and bank reconciliations;<br>• Control and verification of permanent inventory;<br>• Produce a monthly report for the General Director on tax compliance and optimization;<br>• Produce a monthly report for the General Director on the analysis and verification of accounts;<br>• Collaborate with statutory auditors and supervisors in the framework of audit work;<br>• Ensure follow-up of reservations made by the statutory auditor and auditors;<br>• Ensure proper conservation and archiving of accounting records (journals, general ledger, general balance, subsidiary balances, account analyses, accounting package, ...);<br>• Ensure proper conservation and archiving of tax records (tax package, tax and regulatory declarations, ...);<br>• Manage the interface with the Administrative and Financial Control Managers of the subsidiaries (follow accounting and retrieve supporting documents...);<br>• Ensure compliance with the accounting and tax calendar;<br>• Analysis and verification of accounts;<br>• Perform any other tasks as requested by management.<br> </p><br><br> <br> <br> Required profile : <p>Profile sought:</p><br><br><p>Required training and experience level:</p><br><br><p>• Graduate of a top Business School: ENCG and ISCAE, specializing in audit, accounting expertise, or business management, with perfect command of accounting and financial management.<br>• Minimum of 5 years of experience in a similar position and experience in an accounting firm.<br>Required qualifications:<br>• Perfect command of accounting, tax, and financial techniques;<br>• Very broad knowledge of social and tax law;<br>• Knowledge and mastery of analytical and traditional accounting software;<br>• Ability to manage the financial management of the company's key accounts;<br>• Managerial skills;<br>• Work organization;<br>• Time management skills;<br>• Communication skills;<br>• Teamwork skills;<br>• Mastery of an accounting management ERP.<br> </p><br><br> <br><br> </div>
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Job : <p>Reporting to the Head of the Credit Risk Department, your main responsibilities will be:</p><br><br><p><strong>Processing and risk analysis of credit files</strong>:</p><br><br><ul><li>Analyze credit files by performing technical, financial, and economic analyses;</li><li>Ensure the analysis of guarantees and consultation of negative files: blacklist of principals, Credit bureau to prevent any major risk;</li><li>Verify the consistency between the financial data entered by the business manager and the physical documents;</li><li>Ensure the entry of counter-analysis elements of the files into the business IT system;</li><li>Establish customer ratings using dedicated system tools;</li><li>Ensure the preparation of credit decisions by issuing a justified and factual opinion;</li><li>Issue minutes and credit decisions of the various committees;</li><li>Circulate decisions for signature, ensure their distribution to the network, and their filing;</li><li>Ensure the distribution of credit decisions to the relevant departments;</li><li>Review and challenge the financing plan (analysis of repayment capacity and development of business plan stress tests).</li></ul><p><strong>Monitoring and risk prevention</strong>:</p><br><br><br><ul><li>Analyze the credit risks of clients in the portfolio and monitor the evolution of the risk related to the outstanding credits granted;</li><li>Ensure the analysis of commitments (breakdown of commitments and payments received by market, guarantees by seniority, communication of market status to the commitment monitoring manager...);</li><li>Serve as the interface with various administrations to obtain information on the nature and/or progress of a contract;</li><li>Maintain the balance of authorizations granted;</li><li>Develop and update risk-related indicators to prevent potential risks;</li><li>Participate in the preparation of watch committees;</li><li>Process derogation forms and establish monthly follow-up;</li><li>Monitor standards and procedures and ensure compliance.<br> </li></ul> <br> Required profile : <p><strong>Required technical skills:</strong></p><br><br><p>• Master's degree (Bac+5) in Finance;<br>• Minimum of 3 years of experience in the banking sector (Risk Department/ Commitments/ Investment Financing);<br>• Knowledge of public procurement legislation is desirable;<br>• Knowledge of products and banking operational techniques for businesses (financial analysis, customer risk rating techniques; ...)<br>• Development and analysis of reporting;<br>• Filing, referencing, and archiving of documents;</p><br><br><p><strong>Required behavioral skills:</strong></p><br><br><p>• Rigor and organization;<br>• Initiative and synthesis skills.<br> </p><br><br> <br><br> </div>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Join our team! As part of our business development, we are recruiting a Digital Marketing Manager to lead our digital projects and support the deployment of our Lead Generation tools. Your responsibilities will include: Managing digital Lead Generation projects from the scoping phase to production launch. Gathering business requirements, leading kick-off meetings, and coordinating internal teams and clients throughout the projects. Overseeing the deployment of digital tools: websites, landing pages, CRM, chatbots, APIs, tracking, and integrations. Monitoring schedules, budgets, deliverables, KPIs, and risks to ensure project success. Tracking the performance of digital tools, analyzing user journeys, and identifying optimization opportunities to improve conversion rates. Contributing to continuous improvement by proposing innovative solutions around AI, Marketing Automation, CRM, and new technologies. Want to lead high-impact digital projects and contribute to our growth? Join us! #LI-RM1</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (Bac+5) in Digital Marketing, Project Management, or equivalent. Minimum 5 years' experience in digital project management or digital marketing. Strong command of digital acquisition channels, tracking tools, and CRM systems. Excellent organizational, coordination, and communication skills. Leadership, results-oriented, and analytical. Proficiency in English is an asset.</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze anomalies detected via the PDM (Production Data Management) tool and coordinate with central support; Configure the system to meet business processes; Coordinate the creation and modification of rules for enriching and correcting customer data in the PDM; Ensure, in coordination with the IT department and central support, technical liaison with users and the expression of needs necessary for software maintenance and improvement; Process and respond to user tickets; Participate in the deployment of the energy management system while respecting energy consumption optimization guidelines in my workstation; Report any acts of energy waste and propose ideas aimed at reducing consumption; Identify improvements related to the performance of preparation methods and participate in improvement projects related to the PDM.</font></font></p><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Holder of a technician's diploma in a technical or industrial field;</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">8 years of experience, including at least 4 years in the manufacturing methods function.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Having in-depth knowledge of the GDT IT technical environment;</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Have a thorough knowledge of cabling and cabling methods;</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong sense of contact and communication;</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Pedagogy and training skills;</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Capacity for cross-functional facilitation and change management;</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good knowledge of IT management tools.</font></font></li></ul>
<p>The consultant will be responsible for:</p><ul><li><b>Gathering requirements:</b> Organize meetings with stakeholders (CISO, technical teams, management) to understand their expectations.</li><li><b>Identifying objectives:</b> Determine what users really need to make decisions.</li><li><b>Listing data sources:</b> SIEM, vulnerability management tools, logs, etc.</li><li><b>Formalizing requirements:</b> Draft clear specifications or prioritized user stories.</li><li><b>Defining architecture:</b> Choose the format (interactive dashboard, static report, automated alert).</li><li><b>Creating mockups:</b> Propose dashboard prototypes before development.</li><li><b>Automating reports:</b> Use scripts (Python, PowerShell) to generate and distribute reporting.</li><li><b>Maintaining indicators:</b> Update data based on new threats or priorities.</li><li><b>Analyzing trends and anomalies in cyber data.</b></li><li><b>Producing ad-hoc analyses in case of incident or urgent request.</b></li><li><b>Training teams on the use of reporting.</b></li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><ul><li><b>Degree:</b> Master's degree in IT, Cybersecurity, or equivalent with 5 years of experience</li><li><b>Required Skills:</b></li><ul><li><b>Reporting Tools:</b> Power BI, Python (pandas, numpy), SQL, PowerShell.</li><li><b>Cybersecurity:</b> Knowledge of ISO 27001, NIST frameworks, vulnerability management.</li><li><b>Cloud:</b> AWS, Azure, Azure DevOps.</li><li><b>Systems:</b> Windows, Linux, Active Directory.</li><li>Analytical mindset and attention to detail.</li><li>Excellent communication in French and English.</li><li>Ability to work with multiple teams.</li><li>Autonomy and respect for deadlines.</li><li>Curiosity for new technologies.</li></ul><li><b>Desired Certifications:</b> ISO 27001, ITIL V3, CISSP or CISM (a plus).</li></ul>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via chats and emails; Manage customer support tickets and maintain a 24-hour response SLA; Attend regular engineering planning sessions to stay informed on upcoming releases, migrations and product changes; Prepare and lead recurring support retrospectives, identifying customer trends and helping Engineering prioritize improvements; Review AI chatbot conversations and optimize Inkeep rules, workflows and responses to improve support quality; Maintain and improve customer-facing documentation and self-service resources in GitBook; Improve support systems and processes, including Zendesk workflows, automations and Linear ticket management; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English communication skills (at least C1 for both spoken and written); At least 1–2 years of proven experience in a Technical Support role; Experience translating technical issues for non-technical users (high EQ); Experience reproducing and troubleshooting complex technical issues using browser tools, logs, and changelogs; Solid understanding of engineering workflows, including releases, migrations, and potential user impact; Ability to clearly distinguish product bugs from user environment issues and third-party limitations; Experience escalating incidents with structured documentation (impact, timeline, reproduction steps); Experience reading logs (e.<br>g, Jason) in tools like Grafana; Familiarity with marketplace or reselling platforms AI-first mindset, using AI tools to reduce repetitive work and improve support efficiency Hands-on experience with Zendesk and Linear (or similar ticket-tracking systems); Strong organizational skills, including tracking patterns, running retrospectives, and turning insights into actionable feedback; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with CRM systems; Familiarity with reselling/marketplace platforms.<br> Benefits: Fixed schedule : Monday–Tuesday, Friday from 9 AM–5 PM, and Wednesday–Thursday 12 PM–8 PM, EDT; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3G3</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Description du poste : Dans le cadre du d veloppement de nos plateformes Data & Analytics, nous recherchons un Product Owner Data / GCP disposant d'au moins 4 ans d'exp rience pour piloter la roadmap des produits data et assurer l'alignement entre les besoins m tiers, les quipes Data et les quipes Cloud. Vous serez responsable de la cr ation de valeur travers la d finition, la priorisation et le suivi des initiatives Data sur Google Cloud Platform (GCP). Missions principales : Recueillir, analyser et qualifier les besoins m tiers li s la donn e et l'analytique. D finir, prioriser et g rer le backlog produit en fonction des objectifs business et techniques. Laborer et piloter la roadmap des produits Data en collaboration avec les parties prenantes. Coordonner les quipes Data, Cloud, BI et m tiers afin de garantir la bonne ex cution des projets. R diger les User Stories, crit res d'acceptation et sp cifications fonctionnelles. Assurer le suivi des d veloppements, des tests et des mises en production. Mesurer l'adoption, la performance et la valeur cr e par les solutions d ploy es. Animer les c r monies Agile et faciliter la communication entre les diff rentes quipes.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Profil recherch : Dipl me Bac+5 en Informatique, Data, Ing nierie, Management des Syst mes d'Information ou quivalent. Minimum 4 ans d'exp rience en tant que Product Owner, Business Analyst ou Chef de Projet Data. Ma trise des m thodologies Agile (Scrum, Kanban) et des pratiques de Product Ownership. Bonne connaissance des plateformes Data et Analytics sur Google Cloud Platform (GCP) . Exp rience dans le pilotage de projets Data, BI, Analytics ou Cloud. Capacit g rer et f d rer des parties prenantes m tiers et techniques. Excellentes comp tences en communication, organisation et gestion des priorit s. Forte orientation valeur m tier et am lioration continue.</p><p></p></section>
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<p><strong>Finalité de la fonction:</strong></p><br><p>Assurer le pilotage opérationnel et accompagner les managers d’une unité managériale pour répondre aux objectifs fixés par la maison-mère et ASM.</p><br><p><span><strong> Activités Principales:</strong></span></p><br><p><strong> Management d’équipe : </strong></p><br><ul><li> Fixe les objectifs des managers à travers des entretiens formalisés</li><li>Evalue les performances des managers (techniques, commerciales, qualitatives, comportementales)</li><li>Contrôle l’adhérence au planning des managers</li><li>Analyse avec les managers les performances individuelles des collaborateurs de son UM (techniques, commerciales, qualitatives, comportementales) et contrôle la mise en place des plans d’actions d’amélioration</li><li>Selon les périmètres, définit les niveaux de délégation et pouvoirs</li></ul><p><strong> Pilotage d’activité : </strong></p><br><ul><li>Traduit les objectifs de l’unité managériale en programmes d’actions détaillés</li><li>Accompagne les managers dans la définition de la stratégie et du planning de traitement des activités </li><li>Définit et met en œuvre l’organisation de travail de l’unité managériale et les responsabilités des managers </li><li>Gère selon les périmètres la capacité de production de l’UM et identifie les risques de rupture de charge de l’équipe</li><li>Pilote les KPI de l’UM et s’assure de leur appropriation à tous les niveaux de son UM </li></ul><p><strong>Interface avec le support aux opérations :</strong></p><br><ul><li>Selon les périmètres, propose des évolutions organisationnelles pour son UM au responsable opérationnel (et au directeur de filière sur certains périmètres) et les met en œuvre avec l’hypervision</li><li>Anime des points de coordination avec les équipes métier, qualité et hypervision (congé, planning des contrôles…)</li><li>Alerte l’hypervision en cas d’anomalies </li></ul><p><strong> Reporting et relations avec les maisons-mères : </strong></p><br><ul><li>Constitue le relais d’information ascendante et descendante avec sa hiérarchie et la direction générale ASM</li><li>Remonte à sa hiérarchie un reporting d’activité et les points d’avancement des plans d’actions </li><li>Participe à certains comités opérationnels avec les maisons-mères (atteinte des effectifs, déploiement des outils) </li></ul><p><strong> Gestion des chantiers transverses : </strong></p><br><ul><li>Est force de proposition pour identifier des pistes d’amélioration (processus métier, argumentaire, formation)</li><li>Participe à des chantiers organisationnels internes (projets d’amélioration continue)</li><li>Représente son périmètre dans divers comités et/ou événements</li><li>Selon les périmètres, coanime en tant que formateur occasionnel des formations </li></ul><p><strong>Compétences techniques/fonctionnelles:</strong></p><br><ul><li>Connaissance du domaine des assurances</li><li>Connaissance de la gestion d’un centre de relation client</li><li>Connaissance des outils de bureautique</li></ul><p><strong>Compétences transversales:</strong></p><br><ul><li>Orientation client</li><li>Capacité d'influence / communication</li><li>Courage et intégrité</li><li>Esprit d’équipe</li></ul><span><strong>Profil recherché :</strong></span><p><span>De formation supérieure de <strong>Bac + 4/ 5</strong> avec une <strong>spécialisation en Management</strong>, <strong>vous avez 4 ans d’expérience dans un poste similaire ( chef de plateau ,Responsable d'activité.</strong>..) :</span></p><br><ul><li>Maîtrisez les fondamentaux de management et de l'encadrement de grandes équipes,</li><li>Posséder une expérience dans un poste similaire (Chef de projet, Responsable Opérationnel d'activité, Chef de plateau...) en centre de relation client de <strong>minimum</strong> 4 ans.</li><li>Avez une capacité à avoir une vision de l'ensemble des enjeux de la direction et y faire adhérer vos équipes,</li><li>Avez une capacité à agir dans un environnement complexe et à coordonner des actions stratégiques,</li><li>Êtes autonome et pragmatique,</li><li>Avez l’esprit du détail, d’analyse, de synthèse et d’anticipation,</li><li>Avez un sens des responsabilités aigu et un esprit d’équipe,</li><li>Avez une excellente faculté d’écoute et de communication,</li><li>Maîtrisez parfaitement la langue française.</li></ul> </div>
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Company culture : <p><strong>BTechnologie</strong> is characterized by a corporate culture primarily driven by <strong>organization</strong>, where rigor, reliability and operational efficiency are key drivers of performance. This structured environment is strengthened by a strong <strong>collaborative</strong> dimension, promoting team spirit, quality relationships and supportive leadership. The company also embraces a culture of <strong>performance and challenge</strong>, with a clear focus on results and excellence. Complementing these strengths, an <strong>innovative</strong> mindset brings openness to change and continuous improvement.
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<br> Job : <p>About the mission:</p><br><br><br><p>As part of strengthening its Cyber Expertise team, our client, a major player in telecommunications, is looking for a B2B Cybersecurity Governance Consultant.</p><br><br><p>You will join a team responsible for cybersecurity governance with Major Account clients. This mission is primarily functional: it is not a technical SOC or cybersecurity expert position, but a role of interface, consulting, and governance.</p><br><br><p>You will be the point of contact for sales and operational teams to respond to client requests regarding cybersecurity, compliance, and business continuity.</p><br><br><br><p>Your missions: </p><br><br><br><ul><li>Ensure the writing, updating, and continuous improvement of cybersecurity documentation (Business Continuity Plan, Disaster Recovery Plan, security reports, procedures, methods, etc.).</li><li>Respond to security questionnaires, tenders, audits, and requests from Major Account clients.</li><li>Be the preferred contact for CISOs and client teams on cybersecurity governance topics.</li><li>Understand client environments and business challenges to provide appropriate responses.</li><li>Participate in the definition and industrialization of response processes (process digitalization, Jira, knowledge base, etc.).</li><li>Maintain and enrich a documentary base centralizing questions/answers and security standards.</li><li>Participate in the improvement of the security indicator catalog and the materials used in security committees.</li><li>Conduct risk analyses and contribute to security audits.</li><li>Ensure compliance with regulatory and normative requirements (GDPR, DORA, NIS2, ISO 27001...).</li><li>Contribute to the design and improvement of an AI agent to automate responses to security questionnaires.<br> </li></ul> <br> Required profile : <p><strong>Profile sought:</strong></p><br><br><ul><li>We are primarily looking for a functional profile, capable of understanding cybersecurity issues without being a technical SOC expert.</li><li>You have, among other things:</li><li>Experience in cybersecurity governance or GRC.</li><li>Excellent writing skills.</li><li>Strong interpersonal skills and communication adapted to high-level contacts (CISOs, Major Account clients).</li><li>A good understanding of complex environments and IT ecosystems.</li><li>Ability to formalize methods, procedures, and reference documents.</li><li>A culture of processes and continuous improvement.</li><li>Good knowledge of regulations and standards:</li><li>GDPR</li><li>DORA</li><li>NIS2</li><li>ISO 27001</li><li>Knowledge of telecom networks and operator environments is highly appreciated.</li><li>Experience with a telecom operator is a real asset.</li><li>Expected skills</li><li>Technical</li><li>Cybersecurity Governance</li><li>Risk Management</li><li>Regulatory Compliance</li><li>ISO 27001</li><li>GDPR</li><li>DORA</li><li>NIS2</li><li>Operator Networks</li><li>Telecommunications</li><li>Process digitalization (Jira or equivalent)</li><li>Personal qualities</li><li>Rigor (+++)</li><li>Autonomy</li><li>Curiosity</li><li>Analytical thinking</li><li>Excellent writing skills</li><li>Customer service orientation</li><li>Ability to manage multiple requests simultaneously</li><li>Continuous improvement mindset</li></ul><p><strong>The ideal profile:</strong></p><br><br><p>You work or have worked for a telecom operator or in a similar B2B environment, and you enjoy tasks where communication, writing, governance, and client relations are at the heart of your daily work.</p><br><br><p>You know how to transform complex subjects into clear, structured responses tailored to the expectations of both clients and internal teams.</p><br><br> <br><br> </div>
<p>The Service Desk Agent advises and assists users over the phone and electronically in solving problems related to hardware, software, networks and peripherals using available technology. Screens, diagnoses, researches and resolves user issues. Documents service requests and dispatches orders to support groups for problem resolution. Advises users on the interpretation of Information Technology (IT) policies, capabilities, limitations, etc. Provides quick response to ensure maximum uptime of all users.</p><p>Role Responsibilities</p><ul><li>Identify issues, investigate root causes and recommend solutions to reported problems</li><li>Provide technical guidance in activities associated with identifying, prioritizing and resolving problems by telephone and e-mail</li><li>Screen, refer and diagnose internal inquiries and work requests relating to PC maintenance</li><li>May prepare help desk incident reports and assist in hardware and software evaluation</li><li>Participate in a supportive role by acting as a liaison between customers and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>University education, preferably technical degree or Microsoft certifications;</li><li>Up to two years experience that shows good knowledge of Microsoft Operating Systems local and remote administration and Microsoft Office family applications;</li><li>Experience of providing remote IT support;</li><li>Excellent communication and customer service skills;</li><li>Fluency in Italian and French Languages;</li><li>Flexibility to work shifts if required.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><b><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description </font></font></b><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">: Perform initial installation and updates of IT and/or telephone equipment (applications, microcomputer hardware, telephone and PBX equipment) and assist users in getting started with installed equipment and software. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Distribute applications according to a deployment plan and install updates; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perform user testing and acceptance of IT and/or telephone equipment and monitor equipment evolution; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure environment mastering </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">; Diagnose and resolve incidents on computers, networks, email or telephony; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage incident response; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage the IT infrastructure connected to the network and the asset repository and stock movements, and administer email on the client side of the workstation (connection, operation); and monitor equipment evolution; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Assist users in getting started with installed equipment and software. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Define the data for remote distribution (targets, profiles, dependencies) and remote maintenance; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Verify the conformity of equipment with the standards and take the necessary steps to bring it into compliance; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Carry out local infrastructure/network actions at the request of the central IT OC teams. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Job Requirements </b></font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">: A two-year post-secondary degree (Bac+2) in Computer Science or Networks and Telecommunications; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prior experience in an industrial sector is desirable; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of the IS world; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of technologies and tools </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">; Knowledge of ITIL processes; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong interpersonal skills and team spirit; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good level of French and English; </font></font><br><br></div></section>
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<p><span><strong><u>Technical Support Engineer</u></strong></span></p><br><p><span><strong>Location:</strong> Casablanca, Morocco (with travel across the Middle East & Africa region)</span><br><span><strong>Reporting to:</strong> Technical Support Manager, MEA</span></p><br><p><span><strong>Join Us in Driving Customer Success Across MEA</strong></span></p><br><p><span>We're looking for a customer-focused and technically skilled <strong>Technical Support Engineer</strong> to join our Middle East & Africa Technical Support team. In this role, you'll play a critical part in delivering exceptional post-sales support across our hardware and software solutions portfolio, helping customers and channel partners maximize the value of their investments.</span></p><br><p><span>If you enjoy solving complex technical challenges, building strong relationships, and working in a collaborative international environment, we'd love to hear from you.</span></p><br><p><span><strong>What You'll Do</strong></span></p><br><p><span>As a Technical Support Engineer, you will:</span></p><br><ul><li><span>Provide remote and on-site technical support to channel partners and end customers across the MEA region.</span></li><li><span>Take ownership of technical issues from initial report through to successful resolution.</span></li><li><span>Collaborate closely with commercial, engineering, and operational teams to deliver outstanding customer outcomes.</span></li><li><span>Manage and track support cases through the ticketing system, ensuring timely updates and resolution.</span></li><li><span>Monitor service performance against agreed SLAs and contribute to continuous improvement initiatives.</span></li><li><span>Investigate, troubleshoot, and resolve hardware, software, networking, and integration-related challenges.</span></li><li><span>Escalate unresolved issues appropriately and work with internal teams to drive resolution.</span></li><li><span>Deliver technical training sessions for customers, partners, and internal stakeholders.</span></li><li><span>Support product launches and deployments by working with cross-functional teams.</span></li><li><span>Analyse trends and recurring issues, providing valuable feedback to Engineering and Product teams.</span></li></ul><p><span>We're interested in people who bring a combination of technical expertise, curiosity, and a passion for customer service.</span></p><br><p><span>You may be a great fit if you have:</span></p><br><ul><li><span>3-5 years of experience in a technical support, field service, or similar customer-facing technical role.</span></li><li><span>Knowledge of networking concepts, system integrations, and communication protocols.</span></li><li><span>An understanding of data flows and how systems interact within complex environments.</span></li><li><span>Experience working with electronic and mechanical equipment or technologies.</span></li><li><span>Strong analytical and problem-solving skills, with the ability to diagnose and resolve complex technical issues.</span></li><li><span>The ability to interpret data, identify trends, and communicate findings effectively.</span></li><li><span>Excellent written and verbal communication skills in <strong>English and French</strong>.</span></li><li><span>A collaborative mindset and the ability to build strong relationships with customers, partners, and colleagues.</span></li></ul><p><span><strong>What Success Looks Like</strong></span></p><br><p><span>You'll be contributing to:</span></p><br><ul><li><span>Consistent achievement of service level targets.</span></li><li><span>Timely resolution of customer and partner support requests.</span></li><li><span>High remote-resolution rates and customer satisfaction.</span></li><li><span>Effective delivery of technical training programmes.</span></li><li><span>Continuous improvement of support processes and customer experience.</span></li></ul><p><span>#LI-CH1 </span></p><br><p><span><strong>WHO IS GILBARCO VEEDER-ROOT</strong></span></p><br><p><span><span>Gilbarco Veeder-Root, a Vontier company, is the worldwide technology leader for retail and commercial fueling operations, offering the broadest range of integrated solutions from the forecourt to the convenience store and head office. For over 150 years, Gilbarco has earned the trust of its customers by providing long-term partnership, uncompromising support, and proven reliability. Major product lines include fuel dispensers, tank gauges and fleet management systems.</span></span></p><br><p><span><strong>WHO IS VONTIER</strong></span><br><span>Vontier (NYSE: VNT) is a global technology company powering the way the world moves. We empower businesses in the transport sector to adapt to a fast-changing landscape by uniting productivity, automation and multi-energy technologies.</span></p><br><p><span>Our smart, connected solutions serve roadside convenience retail stores, fleet operators, and auto repair technicians. From integrated payments and EV charging software to carwash technology and retail automation, we help customers stay productive and prepared for a rapidly evolving industry.</span><br><span>With decades of expertise and a balanced portfolio, Vontier enables businesses to navigate complexity, unlock growth, and build a cleaner, safer future. Driven by continuous improvement and the dedication of Team Vontier, we empower businesses to think bigger, act boldly, and thrive on the road ahead. Learn more at </span><span>www.vontier.com</span><br><span><strong>At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.</strong></span><br><span>Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.</span><br><span>Join our community of passionate people working together to navigate challenges and seize new opportunities. At Vontier, you are not on this journey alone, we are committed to equipping you with the tools and support you need to fuel your innovation, lead with impact, and thrive both personally and professionally.</span><br><span><strong>Together, let’s power the way the world moves!</strong></span></p><br> </div>
<h2 class="h5">Job description</h2>
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Job : <p>Reporting to the Director of the Public Lighting Business Unit, the Key Account Manager is the sole manager of the commercial relationship and strategy for a portfolio of Key Accounts. Adopts an "Outside-In" approach to sell integrated solutions (smart lighting, IoT, energy performance) and make Lamalif the partner of choice.</p><br><br><p><strong>Key missions:</strong></p><br><br><ul><li>Portfolio Management: Develop strategic accounts, prospect, monitor tenders and budgets.</li><li>Forecasting & Rigor: Feed the Sales Funnel with reliable forecasts (amounts, dates, phases).</li><li>Personalized Plans: Develop Key Account Plans (SWOT, strategy, action plan) for each major account.</li><li>Customer Relationship: Map the Decision Making Unit, deploy a relationship plan, and aim for Partner / Advisor status.</li><li>Offers & Negotiation: Prepare responses to tenders, negotiate in compliance with procedures, and propose tailor-made Value Propositions (measurable ROI).</li><li>Cross-functional Management: Mobilize internal teams (technical, studies, support) to manage the sales process end-to-end.</li><li>Development: Create additional opportunities and activate prescription (engineering firms, architects, project management consultants).</li><li>Follow-up & Reporting: Participate in reviews (weekly, monthly, quarterly, semi-annually) and capitalize on commercial knowledge (win/loss feedback, competitive intelligence).</li></ul> <br> Required profile : <p><strong>. Skills & Requirements:</strong></p><br><br><ul><li>Education: State Engineer or Master's degree (Bac+5) from a business school / management school with a strong technical background. A dual technical-commercial profile is a major asset.</li><li>Professional Experience: Minimum 7 to 10 years in B2B / B2G solution sales, ideally in public lighting, electrical equipment, urban infrastructure, or Smart City. Confirmed experience in public markets, prescription ecosystems, and key account management.</li><li>Knowledge & Know-how: Key account management and value selling. Public markets and decision-making ecosystems (Clients, Engineering firms, architects, project management consultants, EPC / TCE). Public lighting solutions, Smart Lighting, remote management, urban IoT, energy performance. Strategic analysis (SWOT, PESTEL, Porter's 5 Forces, DMU mapping). Proficiency in KAM tools (Key Account Plan, Sales Funnel), CRM, and Excel. Negotiation and closing techniques.</li></ul><p><strong>• Personal Attributes:</strong></p><br><br><ul><li>Results-oriented</li><li>Organization, rigor, and data reliability</li><li>Autonomy and entrepreneurial spirit</li><li>Customer obsession (Outside-In approach)</li><li>Collaboration and Influence</li><li>Integrity</li></ul><p><strong>. Performance Indicators</strong></p><br><br><ul><li>Key Account Revenue vs. budget objectives (per account and consolidated)</li><li>Conversion Rate - deals won / (won + lost)</li><li>Weighted Pipeline and funnel quality (share of opportunities in Best Case / Commitment)</li><li>Number of new accounts unlocked (orders booked)</li><li>DMU relationship coverage and client visits completed vs. planned</li><li>Customer satisfaction measured on critical Key Account issues</li><li>Smart / Connected Revenue Ratio</li><li>Key Account Plans developed, approved, and up-to-date; Share of Wallet progression per account</li></ul><p><br><strong>. Functional Scope</strong></p><br><br><ul><li>Managerial Scope: Transversal management, without hierarchical link, of internal resources mobilized on their accounts and opportunities (Studies & Costing, technical departments, support functions).</li><li>Financial Scope: Annual revenue budget for Key Accounts within their perimeter; associated pipeline of opportunities (total and weighted).</li><li>Decision-Making Scope: Go / no-go decisions on opportunities within their perimeter (in coordination with management); portfolio prioritization; management of action plans for Key Account Plans.</li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Company: Nestl Maroc SA</p><p>Location: Tangier</p><p>Full-time</p><p>Position Summary</p><p>In this role, you will be responsible for driving Nestl s presence and performance within the pharmacy channel by positioning the company as a trusted nutrition partner for infant products. You will ensure optimal product availability, visibility, and quality while delivering excellence in in-store execution and compliance with company standards and the WHO Code. The role involves building strong, long-term partnerships with pharmacy staff through training and engagement, as well as expanding the customer base through active prospecting. Additionally, you will contribute to achieving sales targets, monitor market and competitor activities, and collaborate closely with KAMs to drive territory performance, execute commercial plans, and support data-driven decision-making</p><p>A Day In The Life</p><p>Position Nestl as a trusted partner and preferred provider of nutritional solutions among pharmacy staff.</p><p>Ensure consistent product supply, availability, and in-store visibility of Nestl infant nutrition products by maintaining optimal stock levels aligned with each pharmacy s potential, minimizing the risk of stock-outs.</p><p>Monitor and ensure product freshness across visited pharmacies in compliance with the FEFO (First Expired, First Out) principle.</p><p>Provide monthly reporting to KAS on expired, near-expiry, or damaged products identified in pharmacies via the Viscum application.</p><p>Ensure clear product understanding by delivering concise information on product indications, composition, and usage guidelines to guarantee safe and accurate preparation.</p><p>Develop and sustain long-term partnerships with pharmacies by building strong relationships with staff through continuous training, regular updates on infant nutrition and product innovations, maintaining high service standards, and ensuring effective complaint handling with relevant departments (Quality, Consumer Services, etc.).</p><p>Train and raise awareness among pharmacy staff on the WHO Code.</p><p>Ensure optimal territory coverage and execution in line with the route plan validated by the KAM.</p><p>Drive continuous expansion of the customer portfolio through active prospecting and onboarding of new pharmacies.</p><p>Partner with the KAM to conduct semi-annual data reviews and support pharmacy segmentation and classification.</p><p>Monitor and report competitor activities, particularly WHO Code violations, by accurately documenting and escalating cases to the External Relations & Policy Manager.</p><p>Propose and implement approved action plans in alignment with Nestl s strategic objectives and priorities.</p><p>Deliver secondary sales targets for key product categories (Cerelac and Growing-Up Milk: NAN 3, NIDO).</p><p>Execute the predefined routing plan through the Visicom application.</p><p>Ensure full compliance with pharmacy visit standards following ICE (In-Call Execution) guidelines.</p><p>Complete and submit daily activity reports at the end of each working day.</p><p>Execute the defined Picture of Success standards across assigned pharmacies.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 2 years experience as a pharmaceutical Sales Representative</li><li>Fluency In French and A Good Level In English is a Must</li><li>Experience working in cross functional teams.</li><li>Bachelor Degree in Science, Commerce or any other relative field.</li><li>Ability to build strong relationships with different stakeholders.</li><li>Possess strong Discipline, Consistency, Good Analytical Skills.</li></ul><p></p></section>