distribution agent jobs

0 to 0 years Bayt

Sales Agent

On-site - Morocco 20 June 2026

Sales

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : Cnexia is driven by a culture strongly focused on performance and competitiveness, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a collaborative dimension, promoting trust, teamwork and close managerial support. It also integrates an innovation component that encourages initiative, adaptability and experimentation. Finally, a structured organizational culture underpins the whole by ensuring process rigor, reliability and operational efficiency. Job : Develop your remote sales skills for the Canadian French-speaking market with Cnexia! Cnexia is looking for talents passionate about sales and customer relations to join its dynamic team of sales advisors. Your mission consists of: Effectively responding to customer requests. Developing the client portfolio. Marketing and promoting products. Applying defined processes. Required profile : High school diploma or equivalent with a minimum of 6 months of experience (ideal) Availability 24/7 (night shifts by rotation). Very good command of the French language (English proficiency would be a plus), Good interpersonal skills with a challenging spirit. Perfect knowledge of sales techniques. Good speaking ability, available, courteous </div>

0 to 0 years Naukri Gulf

Agent

On-site - Morocco - Boulemane 11 June 2026

Logistics, Supply Chain & Procurement

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Bilingual (French & English) Customer Service Representatives needed for an Australian financial project. Join Foundever and participate in an excellent customer experience within an international project in the financial sector. As part of developing a partnership with a major player in Australian financial services, we are looking for motivated, dynamic, and customer-focused Bilingual (French & English) Customer Service Representatives. Your responsibilities will include: - Handling incoming calls and providing professional support to customers; - Identifying customer needs and providing appropriate solutions as quickly as possible; - Ensuring a high-quality customer experience through clear, efficient, and personalized communication; - Processing requests and complaints while adhering to established procedures; - Actively contributing to achieving quality and customer satisfaction objectives.</div></section><section>Desired Candidate ProfileDesired Profile - Excellent command of spoken and written French and English; - Minimum education level: Baccalaureate; - Good listening and communication skills; - Ability to analyze situations and solve problems proactively; - Strong interpersonal skills and a taste for teamwork; - Good stress management and ability to thrive in a dynamic environment.</section>

0 to 0 years Bayt

Receptionist / Front Desk Agent

On-site - Morocco 17 July 2026

Administration

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : Reporting to the General Services Manager, your tasks are as follows: <ul><li>Welcome and direct visitors, clients, and suppliers;</li><li>Control site access by checking visitors' identities;</li><li>Answer the phone, inform, and redirect callers;</li><li>Keep top management informed of any irregularities noted;</li><li>Manage the small equipment needed for the reception desk to function;</li><li>Contribute to monitoring cleaning and security service providers;</li><li>Ensure a positive image of the company is presented.  </li></ul> Required profile : <ul><li>A Baccalaureate/Bac+2 level of education with 2 years of experience in a similar role;</li><li>Good presentation;</li><li>Availability and dynamism;</li><li>Enjoyment of contact and service;</li><li>Good communication skills.</li></ul> </div>

0 to 0 years Naukri Gulf

Reservation Agent

On-site - Morocco - Rabat 6 July 2026

Construction & Real Estate

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Job Description Your role: Reporting to the Reservations Supervisor, responsibilities include, but are not limited to: Providing exceptional, friendly, and engaging service; Assisting clients with their bookings by gathering necessary information; Maximizing room occupancy and revenue, in line with sales strategies, while regularly monitoring availability; Managing group bookings in conjunction with the sales team; Managing commissions in collaboration with the supervisor; Possessing strong interpersonal skills, you will build customer loyalty and maintain client histories. Other duties as assigned.</div></section><section>Desired Candidate Profile<h2>Qualifications</h2>Your experience and skills include:<ul><li>Excellent customer service is essential; similar experience is a plus</li><li>My mastery of Opera software or equivalent</li><li>Good communication and conflict management skills</li><li>Mastery of English, French and Arabic</li></ul></section>

0 to 0 years Naukri Gulf

Reservations Agent

On-site - Morocco - Boulemane 22 June 2026

Construction & Real Estate

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Handle reservation inquiries via telephone, email, chat, and GDS in a courteous, efficient, and professional manner. Promote room types, suites, packages, and hotel experiences to maximize revenue opportunities. Maintain full knowledge of both properties including room categories, services, amenities, dining venues, spa offerings, and experiences. Deliver personalized service while adhering to Four Seasons standards and communication guidelines. Enter, modify, and confirm reservations in the Property Management System with accuracy. Manage guest preferences, special requests, traces, and comments to ensure seamless coordination. Process cancellations, no-shows, amendments, and ensure timely follow-up with guests. Liaise closely with Front Office, Housekeeping, Finance and Sales & Marketing to ensure alignment and efficient operations. Communicate clearly with colleagues to provide continuity and visibility across shifts. Uphold a professional image appearance, conduct, and communication at all times.</div></section><section>Desired Candidate Profile<ul><li>Previous experience in hotel reservations, customer service, or sales; luxury hospitality experience preferred.</li><li>Fluent in English and French (written and spoken); additional languages are an asset.</li><li>Strong sales skills with the ability to identify guest needs and recommend suitable options.</li><li>Excellent organizational abilities, attention to detail, and capacity to multitask under pressure.</li><li>Positive attitude, strong teamwork spirit, and genuine passion for guest service.</li></ul></section>

0 to 0 years Bayt

Help Desk Agent

On-site - Morocco 3 July 2026

Information Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : DXC – CDG stands out for a culture strongly focused on performance and competitiveness, where ambition, challenge and customer orientation shape priorities. This dynamic is balanced by a collaborative culture, fostering trust, empowerment and close managerial support. It also integrates an innovation dimension, encouraging initiative, adaptability and experimentation. Finally, a well-established organizational culture provides structure, ensuring process rigor, reliability and operational efficiency. Job : <ul><li>Handle user requests (Calls + Emails).</li><li>Resolve incidents within the Service Desk scope.</li><li>Maintain communication between different support levels.</li><li>Contribute to service improvement and adhere to contractual commitments and security rules.</li></ul> Required profile : <ul><li>Bac +2 (2-year degree) in IT.</li><li>Good command of communication in German.</li><li>Knowledge of Windows environments & office software.</li></ul> </div>

0 to 0 years Bayt

Back Office Agent

On-site - Morocco 5 June 2026

Sales

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : Marketing Call Center is built around a predominantly cooperative culture, where people, trust and teamwork guide daily operations. The company favors a close management style focused on support, empowerment and strong human relationships. This collaborative foundation is complemented by an innovative mindset that stimulates creativity and initiative, alongside a performance-driven approach based on clear objectives. Structured organizational practices further contribute to operational efficiency and reliability. Job : <ul><li>Operational management of content moderation on the client's social platforms.</li><li>Evaluation and verification of user content compliance with established guidelines.</li><li>Analysis and checking of multimedia data (texts and images) in Italian and English.</li><li>Constant monitoring of the quality and accuracy of the work performed, in line with project targets.</li><li>Classification and cataloging of specific information and metadata within data flows.</li><li>Teamwork aimed at jointly achieving productivity targets.</li><li>Contribution to the efficiency and continuous development of company workflows.  </li></ul> Required profile : <ul><li>Perfect command of the Italian language, both written and spoken (a good level of French or English will be considered a plus).</li><li>Strong customer focus, empathy, and excellent written communication skills.</li><li>Rigor, precision, and strong attention to detail.</li><li>Excellent command of basic computer tools (Office Suite, web browsing, CRM).</li><li>Ability to work independently and manage stress.</li><li>Previous experience in back office or call center is welcome, but motivated junior profiles will also be considered.  </li></ul> </div>

0 to 0 years Bayt

Administrative Agent

On-site - Morocco 23 July 2026

Administration

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : Profile sought: Bac+2 or Bac+3 in Business Management, Administration, Accounting, Economics, or any equivalent specialty. Good command of office tools, especially Microsoft Office (Word, Excel, PowerPoint). Good communication level in French, both written and spoken. Sense of organization, rigor, and discretion. Team spirit, autonomy, and willingness to learn. Required profile : Your main tasks: Ensure the follow-up and filing of administrative files. Participate in the management and archiving of documents. Assist teams in various administrative tasks. Contribute to the preparation of dashboards and reports. Participate in the management of mail, calls, and internal requests. Provide administrative support to different departments as needed. What we offer: A paid internship. Support from professionals. An enriching experience within a reference group in the health sector. The opportunity to develop your skills and participate in high value-added projects. </div>

0 to 0 years Naukri Gulf

Front Desk Agent

On-site - Morocco - Casablanca 15 June 2026

Human Resources

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> <div> </div> <div> About the role: </div> <div> </div> <div>The Front Desk Receptionist welcomes guests to the property, providing an exceptional guest experience at check-in, during the guest s stay and on departure. This role works to achieve the highest level of guest satisfaction during their arrival and departure, plus responding to a wide variety of guest requests, assessing guest needs, adding personal recommendations, and aligning with Four Seasons service standards. This role is part of the Front Office, reporting into the Front Office Manager.</div> <div> </div> <div> What you will do: </div> <ul> <li>Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible </li> <li>Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. </li> <li> <div>Responds to all guest requests in an accurate and timely manner. Interactions with guest will be in person, by phone or through Chat.</div> </li> <li> <div>Resolve guest complaints, and find opportunities to recognize and personalize the experience for all guests.</div> </li> </ul> <div> </div> <div> What you bring: </div> <ul> <li>One + years experience working within a luxury hotel or similar environment is considered an asset </li> <li>Excellent interpersonal skills and communication skills </li> <li>Cross cultural sensitivity, and customer service orientation </li> <li>Guest centricity and understanding the importance of guest s preferences. <div> </div> </li> </ul> <div> Skills: </div> <div> </div> <div>Education: High school education or equivalent experience.</div> <div>Experience: Experience in a luxury brands</div> <div>Fluent in French, Arabic and English.</div> <div> </div> <div> </div> <div> </div> </div></section>

0 to 0 years Bayt

Customer Support Agent

On-site - Morocco 25 June 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : Air Arabia is defined by a deeply human and collaborative culture, where trust, teamwork, and mutual support guide everyday operations. Managers maintain a close, supportive presence, ensuring a stable and empowering work environment for all employees. This people-centric mindset is reinforced by strong structure and process discipline, essential for quality, reliability, and safety in aviation. Performance, ambition, and a healthy competitive spirit contribute to the company’s drive, while innovation supports continuous improvement in a fast-evolving industry. Job : Job purpose: To act as the main contact for customers/Agents/GSAs regarding questions about products and services, complaints, flight alerts, and disruptions across the entire network. Helps monitor systems, finds and solves problems, and supports action plans to increase sales and improve customer experience, making sure productivity meets set goals and follows company policies and procedures. Key Result Responsibilities: <ul><li>Acts as the first contact for customers/travel agents/GSAs for questions, information, different types of requests, complaints, etc., ensuring all communication and information shared follow Company standards.</li><li>Supports the Contact Center teams by answering questions from different channels like: calls, website, email, social media, online chat, and messaging apps.</li><li>Understands customers'/travel agents' needs and guides them correctly, ensuring their issues are resolved quickly and satisfactorily. Follows up with customers/travel agents and internal departments as needed.</li><li>Provides correct information about products and services, including policies, tickets, reservations, extra services, and onboard products and services.</li><li>Helps handle special class bookings for FAM trips, barter tickets, incentives, and complimentary tickets according to agreed policies and procedures. Works with all involved parties to get necessary approvals.</li><li>Supports travel agents with system-related matters, including activating/deactivating accounts, creating users, resetting passwords, etc. Works with relevant parties and reports any issues when needed.</li><li>Helps handle cases of delayed, cancelled, or disrupted flights in a timely and professional manner regarding connection inquiries, availability of alternative flights, and hotel accommodation for long layovers. Coordinates with Operations/Dispatch for necessary changes and approvals.</li><li>Helps send flight disruption alerts and notifications to customers and all involved parties using SMS and email alerts. Fixes misconnections in case of cancellations, delays, and early departures by coordinating with Operations/Transfer Desk.</li><li>Builds/maintains effective and good relationships with other departments and stakeholders to ensure their support when needed.</li><li>Stays updated with market trends in sales and customer service. Conducts customer surveys as needed and suggests improvements to boost performance and enhance customer experience.</li><li>Performs any additional responsibilities as advised by the Supervisor/Line Manager. </li></ul> Required profile : Qualifications: <ul><li>High School/Diploma or equivalent; Bachelor's degree in a related field is preferred.</li><li>Can use technology systems and tools; skilled in Microsoft Office.</li><li>Fluent in English, French & Arabic Languages.</li></ul>Work experience: <ul><li>2+ years of related work experience in a similar customer service or support role in any service industry, preferably in aviation.</li><li>Has effective communication skills.</li><li>Is cost-aware, has effective persuasion and problem-solving skills.</li><li>Uses technical expertise and interpersonal skills to carry out new initiatives and achieve goals.</li><li>Can understand customer needs and guide them to the right channel.</li><li>Can identify problems and react quickly to different situations like angry customers, complaints, and special requests.</li><li>Able to work long hours and under pressure.</li><li>Shows the ability to contribute and successfully achieve business strategy and set KPIs.</li></ul> </div>

0 to 0 years Bayt

Administrative and General Services Agent

On-site - Morocco 10 June 2026

Other

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : Ciments du Maroc stands out for a predominantly cooperative culture, where people, trust and the quality of working relationships play a central role. The company promotes a close management style based on support, empowerment and collective commitment. This collaborative foundation is complemented by equally meaningful innovation and organizational dimensions, supporting continuous improvement, adaptability and process rigor. Performance remains part of the culture, but in a more moderate and secondary way. Job : Main missions Reporting to the Administrative and Personnel Management department, you will be responsible for operational and administrative management within our site, including: • Management of purchases and tracking of requests on SAP internally and with suppliers, invoicing… • Management of general services: supplies, maintenance, service providers (car fleet…) • Organization and monitoring of staff transport (shuttles, fleet, service providers) • Supervision of collective catering • Supervision of building maintenance and cleaning: cleaning, sanitary maintenance, …… • Management of working time and preparation of payroll elements • Personnel administration (files, contracts, medical visits, arrivals/departures) • Monitoring of leave, absences and schedules • Management of equipment, stocks and assets: office furniture, supplies …. • Participation in Hygiene, Safety and Environment (HSE) actions • Logistics support (meetings, training, events, recruitment) • Development of reports and continuous improvement of processes   Required profile : Profile sought • Bac +2 / Bac +3 in management, administration, or finance • Desired experience in a similar role • Basic knowledge in HR management and administration • Proficiency in computer and office tools • Languages: Arabic (classical & dialectal), French, English (good level); Berber is a plus Required qualities • Organizational skills and rigor • Versatility and ability to manage multiple activities • Good interpersonal skills and team spirit • Analytical and monitoring skills . </div>

0 to 0 years Bayt

Logistics Agent

Remote - Morocco 14 July 2026

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : Ciments du Maroc stands out for a predominantly cooperative culture, where people, trust and the quality of working relationships play a central role. The company promotes a close management style based on support, empowerment and collective commitment. This collaborative foundation is complemented by equally meaningful innovation and organizational dimensions, supporting continuous improvement, adaptability and process rigor. Performance remains part of the culture, but in a more moderate and secondary way. Job : The logistics agent's mission is to: - Operate truck weighings for Inbound & Outbound. - Participate in the planning of cement deliveries. - Ensure communication with drivers.   Required profile : Roles and Responsibilities Respect established procedures for managing inbound and outbound logistics flows. Ensure tracking of acknowledgment of receipt for outgoing and returned deliveries. Participate in establishing the delivery plan for bagged and bulk cement. Perform an inventory of available transport for returns and follow up with transporters in case of shortages. With the agency manager, assign returned orders to trucks. Report to management: • Daily balance sheets/KPIs. • Complaints related to delivery, shipments, service… Receive and forward any type of complaint from drivers to the agency manager. Report any detected anomaly related to documents, trucks, or the information system. Ensure communication with drivers regarding information, awareness campaigns, reminders of safety rules, and respect for behavioral rules within the site. Perform weighing operations and record all products entering or leaving the factory in the registers. Track the movement of paper stock for printing logistics documents. Monitor the proper functioning of the weighbridges and inform the agency manager of any anomaly. Promote the sharing and transfer of experience within the trades. Ensure compliance with safety standards and report any incident to the safety coordinator and management. Ensure compliance with conformity requirements and good professional conduct through organizational and procedural measures in accordance with Group guidelines. Skills Organization Analytical Mindset Good interpersonal skills Customer focus Profile of the position University degree (Bac+3) Knowledge appreciated: SAP, Office Languages: Arabic, French </div>

0 to 0 years Bayt

Billing Agent / Cashier

On-site - Morocco 25 July 2026

Accounting, Finance & Banking

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : Reporting to General Management, and more specifically to the Accounting team, your main mission will be to manage the company's customer accounting and cash operations. As such, your main responsibilities will be as follows: <ul><li>Receive payments.</li><li>Ensure validation of quotes and purchase orders.</li><li>File receipts and invoices.</li><li>Track recovery status daily.</li><li>Prepare check deposits and cash payments.</li><li>Send daily recovery status to the accounting department with payments received and corresponding statements.</li><li>Generate payment receipts from Sage.</li><li>Issue payment methods from Sage.</li><li>Issue invoices from Sage</li><li>Verify payment methods</li><li>Hand over funds each day</li><li>Archive documents according to procedures</li></ul> Required profile : With a degree of Master's degree (Bac+4) or higher in accounting, you have at least 2 years of experience in a similar role. You are dynamic and looking for an opportunity to thrive within a young and motivated team, in a rapidly evolving sector. You are already based in Casablanca. Required skills and qualities: <ul><li>Professionalism, rigor, and autonomy</li><li>Good communication skills in French,</li><li>General accounting standards,</li><li>Proficiency in computer tools and the SAGE 100 software (sales and accounting management) and SAGE X3</li></ul>We will help you optimize your skills, improve your chances of success and promotion to become a true professional mastering all the required skills. </div>

0 to 0 years Bayt

Call Center Agent - Inbound

On-site - Morocco 7 July 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose To support the Contact Center section across the entire network by handling customers’ inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers’ experience ensuring productivity is in line with set measures and company’s adopted policies and procedures. Key Result Responsibilities <ol><li>Handles customers’ enquiries, requests and complaints in a positive effective manner whilst ensuring company’s branding and corporate image are reflected in a positive manner and as per approved quality standards. </li></ol> <ol><li>Responds to customers’ incoming calls pertaining to all kinds of enquiries, requests, and complaints timely and accurately to reflect a positive image of the company. </li></ol> <ol><li>Provides accurate information about the company’s products and services; processes travel bookings, modifications and cancellations on reservations. </li></ol> <ol><li>Handles customers’ complaints of different nature, identifies and prioritizes problems according to complexity, and provides immediate solutions accordingly.</li></ol> <ol><li>As needed, escalates complaints to concerned parties in Contact Center or any other division and follows up on action taken.</li></ol> <ol><li>Promotes the company’s products and services through cross-selling such as ancillaries, holidays packages, loyalty programs, etc. ensuring monthly targets are met thus increasing the revenue and sales.</li></ol> <ol><li>Converts lead calls to Contact Center sales agents and field sales agents as needed and follows up with customers to ensure enquiries been responded to effectively.</li></ol> . <ol><li>Demonstrates thorough understanding of the Contact Center core activities & functionalities, supports the team in day-to-day operations ensuring maximum productivity, flexibility, and cooperation are achieved.</li></ol> <ol><li>Ensures all key performance indicators for customer satisfaction are achieved, including agreed service levels, quality standards and productivity. </li></ol> <ol><li>Demonstrates willingness and cooperation in learning new initiatives and methodologies that add value to the overall performance.</li></ol> <ol><li>Performs any additional responsibilities as advised by the Line Manager/Supervisor.</li></ol> Qualifications (Academic, training, languages) <ul><li>High School/Diploma or equivalent.</li><li>Capable of using technology systems and tools such as Microsoft Office.</li><li>Good in English ,Frensh & Arabic Languages .</li><li>No hearing or articulatory problems.</li></ul> Work Experience <ul><li>No previous experience is required for this role; any experience would be treated as an advantage.</li><li>Capability of understanding market trends and channeling them leading to effective customer care solutions</li><li>Possesses effective communication skills that enable him/her utilize in building sales and marketing techniques.</li><li>Capable of understanding customers’ problems and direct them in the right channel.</li><li>Ability to work for long hours and under pressure.</li><li>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</li><li>Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</li></ul> </div>

0 to 0 years Bayt

Logistics Agent

Remote - Morocco 14 July 2026

Telecom & Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : Ciments du Maroc stands out for a predominantly cooperative culture, where people, trust and the quality of working relationships play a central role. The company promotes a close management style based on support, empowerment and collective commitment. This collaborative foundation is complemented by equally meaningful innovation and organizational dimensions, supporting continuous improvement, adaptability and process rigor. Performance remains part of the culture, but in a more moderate and secondary way. Job : The logistics agent's mission is to: - Operate truck weighings for Inbound & Outbound. - Participate in the planning of cement deliveries. - Ensure communication with drivers.   Required profile : Roles and Responsibilities Respect established procedures for managing inbound and outbound logistics flows. Ensure follow-up of acknowledgment of receipt for departures and returns deliveries. Participate in the establishment of the delivery schedule for bagged and bulk cement. Perform an inventory of available transport for returns and follow up with transporters in case of shortages. With the agency manager, assign returned orders to trucks. Report to management: • Daily summaries/KPIs. • Complaints related to delivery, shipments, service, etc. Receive and relay all types of complaints from drivers to the agency manager. Report any anomalies observed related to documents, trucks, or the information system. Ensure communication with drivers regarding information, awareness campaigns, safety rule reminders, and respect for behavior rules within the site. Perform weighing operations and record all products entering or leaving the factory in the registers. Track the movement of paper stock for the issuance of logistics documents. Monitor the proper functioning of weighbridges and notify the agency manager in case of any anomaly. Facilitate the sharing and transfer of experience within the professions. Ensure compliance with safety standards and report any incidents to the safety manager and management. Ensure compliance with conformity requirements and professional conduct through organizational and procedural measures in accordance with Group guidelines. Skills Organization Analytical Mindset Interpersonal Skills Customer Focus Job Profile University degree (Bac+3 level) Knowledge appreciated: SAP, Office. Languages: Arabic, French </div>

0 to 0 years Naukri Gulf

Security Agent

On-site - Morocco - Boulemane 10 July 2026

Security & Safety

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">To play a role in prevention, assistance and action.1. Ensure continuous coverage at the security post (day and night).2. Follow and enforce the safety rules concerning the people and property of the establishment.3. Know all the procedures of the department and act according to the instructions received.4. Ensure the proper functioning of fire protection equipment by carrying out verification rounds.5. Organize patrols to prevent and detect fire risks, including in unoccupied premises (day and night).6. Enforce fire safety instructions and direct rescue efforts while awaiting the arrival of the fire brigade.7. Provide assistance to employees and customers who are victims of an accident or any other medical problem until the arrival of emergency services.8. Ensure that emergency exits and hotel access points are clear day and night.9. To prevent, by one's presence, the entry of undesirable elements likely to disturb the activity of the hotel and to limit the risks of theft or damage by an attentive presence.10. To offer customers pleasant, efficient and professional service in accordance with Four Seasons Standards.11. Inform the Security management of customer complaints and comments and make appropriate efforts to correct and follow up on them.12. At the request of management, provide any assistance within the department or more generally within the hospital as needed.</div></section>

0 to 0 years Bayt

Call Center Agent

On-site - Morocco 7 July 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : Air Arabia is defined by a deeply human and collaborative culture, where trust, teamwork, and mutual support guide everyday operations. Managers maintain a close, supportive presence, ensuring a stable and empowering work environment for all employees. This people-centric mindset is reinforced by strong structure and process discipline, essential for quality, reliability, and safety in aviation. Performance, ambition, and a healthy competitive spirit contribute to the company’s drive, while innovation supports continuous improvement in a fast-evolving industry. Job : Job purpose: To support the Contact Center section across the entire network by handling customers' inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers' experience ensuring productivity is in line with set measures and company's adopted policies and procedures. Key Result Responsibilities: <ul><li>Handles customers' enquiries, requests and complaints in a positive effective manner whilst ensuring company's branding and corporate image are reflected in a positive manner and as per approved quality standards.  </li><li>Responds to customers' incoming calls pertaining to all kinds of enquiries, requests, and complaints timely and accurately to reflect a positive image of the company.  </li><li>Provides accurate information about the company's products and services; processes travel bookings, modifications and cancellations on reservations.  </li><li>Handles customers' complaints of different nature, identifies and prioritizes problems according to complexity, and provides immediate solutions accordingly.  </li><li>As needed, escalates complaints to concerned parties in Contact Center or any other division and follows up on action taken.  </li><li>Promotes the company's products and services through cross-selling such as ancillaries, holidays packages, loyalty programs, etc. ensuring monthly targets are met thus increasing the revenue and sales.  </li><li>Converts lead calls to Contact Center sales agents and field sales agents as needed and follows up with customers to ensure enquiries been responded to effectively.</li><li>Demonstrates thorough understanding of the Contact Center core activities & functionalities, supports the team in day-to-day operations ensuring maximum productivity, flexibility, and cooperation are achieved.  </li><li>Ensures all key performance indicators for customer satisfaction are achieved, including agreed service levels, quality standards and productivity.  </li><li>Demonstrates willingness and cooperation in learning new initiatives and methodologies that add value to the overall performance.  </li><li>Performs any additional responsibilities as advised by the Line Manager/Supervisor.</li></ul> Required profile : Qualifications: <ul><li>High School/Diploma or equivalent.</li><li>Capable of using technology systems and tools such as Microsoft Office.</li><li>Good in English ,Frensh & Arabic Languages .</li><li>No hearing or articulatory problems.</li></ul>Work experience: <ul><li>No previous experience is required for this role; any experience would be treated as an advantage.</li><li>Capability of understanding market trends and channeling them leading to effective customer care solutions</li><li>Possesses effective communication skills that enable him/her utilize in building sales and marketing techniques.</li><li>Capable of understanding customers' problems and direct them in the right channel.</li><li>Ability to work for long hours and under pressure.</li><li>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</li><li>Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</li></ul> </div>

0 to 0 years Bayt

Agent de Réservations

On-site - Morocco 4 July 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Description de l'entreprise Pourquoi travailler chez Accor ? Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personnalité. Nous vous accompagnons dans votre évolution et votre apprentissage au quotidien, nous nous assurons que votre travail apporte du sens à votre vie. Ainsi, durant votre expérience avec nous, vous pouvez explorer les possibilités illimitées du Groupe Accor. En rejoignant Accor, vous écrivez chaque chapitre de votre histoire et ensemble nous pouvons imaginer l’Hôtellerie de demain. Découvrez la vie qui vous attend chez Accor, visitez https://careers.accor.com/ Faites ce que vous aimez, prenez soin du monde qui vous entoure, oser challenger le status quo ! #BELIMITLESS Description du poste Votre rôle : Relevant du superviseur des réservations, les responsabilités comprennent, sans s’y limiter : <ul><li>Offrir un service exceptionnel, amical et engageant</li><li>Assister le client dans la réservation de son séjour en recueillant les informations nécessaires</li><li>Maximise les occupations de chambres et les revenus, en lien avec les stratégies de vente, tout en effectuant un contrôle régulier des disponibilités</li><li>Gérer les réservations de groupe en liaison avec l’équipe commerciale</li><li>Gérer la commission en collaboration avec le superviseur</li><li>Doté d’un fort relationnel, vous fidélisez notre clientèle et suivez les historiques clients.</li><li>Autres tâches, telles qu’assignées.</li></ul> Qualifications Votre expérience et vos compétences incluent : <ul><li>Qualité de service client essentielle ; une expérience similaire est un plus</li><li>Maîtrise du logiciel Opera ou équivalent</li><li>Bonne communication et capacité à gérer les conflits</li><li>Maîtrise de l'Anglais, le français et l’arabe</li></ul> Informations supplémentaires Notre Engagement Diversité & Inclusion : Nous sommes une entreprise inclusive et notre ambition est d’attirer, de recruter, et de promouvoir la diversité des talents. </div>

0 to 0 years Bayt

FTTH Telesales Agent

On-site - Morocco 15 July 2026

Sales

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : Marketing Call Center is built around a predominantly cooperative culture, where people, trust and teamwork guide daily operations. The company favors a close management style focused on support, empowerment and strong human relationships. This collaborative foundation is complemented by an innovative mindset that stimulates creativity and initiative, alongside a performance-driven approach based on clear objectives. Structured organizational practices further contribute to operational efficiency and reliability. Job : Are you an expert in telesales and can you turn a "no" into a "yes"? Are you looking for a stable project where your performance is truly rewarded? Join an elite team where your sales talent will make a difference.- Increase turnover by contacting a portfolio of qualified customers (targeted leads) to offer them suitable Fiber Optic (FTTH) offers.- Create demand and convince your contacts through a compelling and personalized sales approach.- Ensure sales closing while respecting quality criteria and internal processes.- The advantage of our project: You benefit from a highly qualified customer database, close supervision by industry experts, and powerful tools to maximize your sales from day one. Required profile : Experience required: Minimum 6 months of successful and verifiable experience in telesales (experience in outbound calls / Telecom is a strong asset).Language proficiency: Excellent speaking skills in French, verbal fluency, and natural argumentation.Sales temperament: Strong taste for challenge, keen sense of persuasion, and results-driven mindset.Professional attitude: Dynamism, perseverance, team spirit, and rigor. </div>

Full Time 0 to 0 years DHL jobs

Customs Runner Agent

On-site - Morocco - Marrakech-Safi 22 July 2026

<div>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.Would you like to become part of the world's most international company in the world?A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express<hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";">ABOUT THE ROLE :</h2>Ensure the execution and monitoring of customs clearance support activities in line with DHL standards, regulatory requirements and transit time commitments, by supporting customs declaration processes before and after submission and coordinating closely with customs authorities and internal stakeholders.<hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";">YOUR TASKS :</h2><ul Segoe UI"; font-size: 14px;"><li>Monitor customs clearance declarations upon submission with a strong focus on clearance lead time and BOS performance.</li><li>Update shipment clearance status in the system within 30 minutes of identification for released, inspected, held, rejected, stopped or confiscated shipments.</li><li>Update all shipments rejected by Customs immediately with the appropriate system status.</li><li>Maintain accurate and timely updates of standard customs clearance messages for held and released shipments.</li><li>Inform the Bonded Area team as soon as Customs Release Documents are acknowledged to enable timely delivery preparation.</li><li>Perform customs inspection visits when required by customs authorities.</li><li>Ensure all required work streams are completed on time and within defined quality standards.</li><li>Communicate clearly and accurately with internal and external stakeholders to ensure consistent and compliant information sharing.</li><li>Coordinate with customs authorities and internal functions under the supervision of the Customs Runner Team Leader.</li><li>Hand over customs release documents and duty details to the billing team promptly.</li><li>Manage urgent and priority clearance cases and ensure timely escalation when needed.</li><li>Provide operational support to customs declarants, backliners, frontliners and data entry agents when required.</li><li>Promote collaboration, multi-skilling and ASONE spirit across customs and operations teams.</li><li>Comply strictly with customs regulations, DHL compliance rules and security standards.</li></ul><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";">YOUR PROFILE :</h2>*Relevant qualification in Transport, Logistics or Customs (or Customs Declarant equivalent). Minimum 1 year of experience in customs clearance activities within the transport, logistics or import/export industry. Good command of French, spoken and written. Strong communication skills and ability to interact effectively with customs authorities and internal stakeholders. Good knowledge of customs practices, procedures and regulatory requirements. Basic computer and systems skills.Competencies: Analysis: Ability to break down problems, interpret information accurately and draw sound conclusions. Planning & Organizing: Sets priorities and manages tasks efficiently to meet clearance and transit deadlines. Decision Making: Makes timely, compliant and well-judged decisions, even under pressure. Results Orientation: Focuses on meeting clearance KPIs, BOS targets and service quality standards. Teamwork: Works cooperatively with gateway, operations and customs teams to achieve shared objectives. Accountability: Acts responsibly, complies with customs and DHL policies, and can be relied upon to meet commitments. Self‑Management: Remains calm, focused and effective in urgent or demanding situations.</div>

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