Guzzle PHP Jobs in Morocco
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <p>The consultant will be responsible for:</p><br><br><ul><li>Gathering, analyzing, and formalizing business needs for reporting, steering, and data analysis.</li><li>Designing, developing, and maintaining dashboards and analytical reports.</li><li>Using BigQuery to produce reliable, structured, and actionable analyses.</li><li>Understanding and using data from BigTable in a GCP environment focused on volume / near real-time data.</li><li>Producing ad hoc analyses to support business teams in decision-making.</li><li>Defining, tracking, and ensuring the reliability of KPIs.</li><li>Ensuring the quality, consistency, and availability of data used in reports.</li><li>Collaborating with Data / Product / Business teams to transform business needs into decision-making indicators.</li></ul> <br> <br> Required profile : <p>Graduated with a Master's degree (Bac+5) from an engineering school or equivalent university with a specialization in IT, or with equivalent significant experience.</p><br><br><p><u><strong>Experience</strong></u>: 3 to 7 years in data analysis, reporting, visualization, and performance management.</p><br><br><ul><li>Solid experience in SQL, BigQuery, and Data Visualization tools.</li><li>Good understanding of complex data environments on GCP, including BigTable.</li><li>Experience in the retail / mass distribution sector is a plus.</li></ul><p><strong><u>Required Skills:</u></strong></p><br><br><ul><li>Advanced proficiency in SQL for data exploration, transformation, and analysis.</li><li>Very good command of BigQuery for handling large volumes of data.</li><li>Good understanding of BigTable and its role in the data ecosystem, especially for processing data from large or near real-time sources.</li><li>Proven experience with a Data Visualization tool (Looker Studio, Power BI, Tableau…).</li><li>Good understanding of data modeling issues and KPI construction.</li><li>Experience in business analysis, needs gathering, and functional formalization.</li><li>Ability to produce clear, reliable, and decision-oriented dashboards.</li><li>Good understanding of data quality and governance issues.</li><li>Proficiency in Excel / Google Sheets for complementary analyses.</li><li>Good knowledge of the GCP ecosystem.</li><li>Knowledge of dbt (a plus).</li><li>Knowledge of Agile methodologies (Scrum, backlog, sprint…).</li></ul><p><u><strong>Soft Skills:</strong></u></p><br><br><ul><li>Excellent interpersonal and clear communication skills.</li><li>Analytical mindset and rigor.</li><li>Synthesis skills.</li><li>Business orientation.</li><li>Proactivity and autonomy.</li><li>Team spirit.</li></ul> <br><br> </div>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Under the authority of the Head of the Language Center (RCDL) and the Deputy Director of the branch, the language course coordinator ensures the organization and continuity of courses and certification sessions, leads and develops the teaching team, designs teaching materials and resources, and actively contributes to the projects of the network of French Institutes in Morocco. In this capacity, they play a key role in student satisfaction and the center's attractiveness, combining pedagogical rigor, a service-oriented approach, and the ability to unite a team.</font></font></p><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diploma in French as a Foreign Language (Bac+5) and/or experience in teaching FLE/FOS of at least 5 years.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">DELF/DALF examiner-marker accreditation desired</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My perfect mastery of the French language (spoken, read, written)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">All references are subject to verification.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum 3 years of experience teaching French as a Foreign Language/French for Specific Purposes</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in pedagogical coordination, facilitation or team management</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in training trainers is appreciated.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in developing corporate (B2B) courses or in instructional design is a plus.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">FLE/FOS methodologies and educational engineering</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">DELF / DALF / TCF certifications and their organization</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in Microsoft Office, online collaborative tools, and digital learning platforms</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Go for innovation</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Use of digital technology in the classroom, the contribution of AI in a teaching context</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigour, a sense of organisation and responsibility</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Leadership, dynamism and initiative</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent interpersonal and writing skills</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to listen to and adapt to diverse audiences</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">comfortable in a multicultural environment</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Discretion and a sense of public service</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Availability in the evening during classroom observations</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Weekend work: the activity takes place from Wednesday to Sunday.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A category B driving licence is essential: Some course locations and partners may be far from the institute, requiring significant mobility.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participation in IFM network meetings and events (occasional travel)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work across departments and with other services: communication, administration, reception, etc.</font></font></li></ul>
<p>We are looking for a Systems Engineer to work closely with a sales representative in a defined territory. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.</p><p>With us you will</p><ul><li>Lead all technical aspects of a sales cycle with customers, from the initial RFIs, through to RFPs & RFQs when required. This includes the project management and active participation in POCs in partnership with the relevant teams both internally and within the customer and/or commercial partner.</li><li>Have the ability to listen and to understand the technical requirements of the customer, reading between the lines to build a solution which outperforms the competitor offering.</li><li>Be the primary technical point of contact for the customer(s) and partners in close collaboration with your sales partner.</li><li>Continuously strive to improve knowledge around the Fortinet products and solutions, along with maintaining a deep understanding of the competitive landscape and Fortinet s ability to provide long lasting protection against the ever-evolving threats.</li><li>Have a strong ability to position Fortinet solutions to the customer, whether this be remotely or in person. This requires strong communication skills and the ability to confidently present through whiteboarding, technical white papers, technical plans or customer discussions.</li><li>Manage your time effectively when working on multiple deals simultaneously, ensuring a positive customer experience is maintained.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Have a high aptitude for security technology, specifically encryption, authentication, with further knowledge of network security, intrusion detection, anti-virus, routing, switching, LAN and WAN being desirable.</li><li>Are currently or have previously worked in a pre-sales engineer role, managing end to end technical aspects of deals, through to technical closure.</li><li>Can demonstrate your problem solving skills and how this has impacted key wins within your current organization.</li><li>Understand and can demonstrate your ability to build and maintain customer relationships, including your ability to effectively communicate technically to a range of both external and internal stakeholders.</li><li>Fluency in English is a must</li></ul>
<p>Additional Information TotalEnergies values diversity, promotes individual growth and offers equal opportunity careers.</p>
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Job : <p><strong>GENERAL MISSION</strong></p><br><br><p>The Finance and Management Control Officer's mission is to contribute to the financial performance of the institution by ensuring the reliability of accounting and financial data, in compliance with current standards and regulations, while optimizing processes and providing analytical support for decision-making.</p><br><br><p><strong>MAIN MISSIONS</strong></p><br><br><p>• Ensure the transcription, verification, and processing of all accounting and financial operations of the CFMDV and verify their consistency with supporting documents;<br>• Monitor treasury movements daily, anticipate needs, and optimize cash management;<br>• Prepare payments (checks, bank transfers, cash payments...);<br>• Establish, monitor, and reconcile bank statements;<br>• Ensure periodic financial reporting;<br>• Participate in budget preparation;<br>• Ensure compliance with budget management procedures;<br>• Contribute to the implementation of management control tools and processes;<br>• Set up and maintain management accounting;<br>• Prepare and monitor dashboards and key KPIs periodically;<br>• Participate in year-end closing procedures;<br>• Prepare regulatory tax declarations and ensure compliance with current obligations;<br>• Collaborate with internal and external auditors for accounting and financial verifications, and ensure compliance with accounting and tax standards;<br>• Monitor developments in accounting and tax regulations;<br> </p><br><br> <br> <br> Required profile : <p><strong>PROFILE</strong></p><br><br><p>• Diploma of at least a Bachelor's degree (Bac+3), specializing in accounting, finance, or a related field;<br>• Previous professional experience in accounting of more than 3 years;<br>• Mastery of accounting standards;<br>• Mastery of SAP software;<br>• Strong analytical skills.<br> </p><br><br><p><strong>SKILLS</strong></p><br><br><p>• Accounting Management;<br>• Preparation of Financial Statements;<br>• Management of Accounts Receivable and Payable;<br>• Tax Declarations;<br>• Financial Analysis;<br>• Treasury Management;<br>• Management Accounting;<br>• Mastery of Accounting Procedures.</p><br><br><p><strong>PERSONAL ATTRIBUTES</strong></p><br><br><p>• Rigor and Precision;<br>• Confidentiality;<br>• Analytical Mindset;<br>• Organization;<br>• Autonomy.<br> <br></p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.</p><p><font dir="auto" ><font dir="auto" >Main missions</font></font></p><p><font dir="auto" ><font dir="auto" >As part of this internship, you will be integrated into the finance team and actively participate in the department's various activities. You will benefit from practical training covering several key areas, including:</font></font></p><p><font dir="auto" ><font dir="auto" >Management control:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Participation in budget monitoring and variance analysis</font></font></li><li><font dir="auto" ><font dir="auto" >Contribution to the preparation of financial reports</font></font></li><li><font dir="auto" ><font dir="auto" >Dashboard update assistance</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Accounting :</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Support for accounting entries and monitoring of day-to-day operations</font></font></li><li><font dir="auto" ><font dir="auto" >Contribution to ad hoc financial analyses</font></font></li><li><font dir="auto" ><font dir="auto" >Participation in the preparation of strategic and operational documents</font></font></li><li><font dir="auto" ><font dir="auto" >Support across various cross-cutting financial topics</font></font></li><li><font dir="auto" ><font dir="auto" >Participation in monthly closings</font></font></li><li><font dir="auto" ><font dir="auto" >Assistance in tracking supplier and customer invoices</font></font></li></ul><p>Support au Country Finance Manager :</p><ul><li><font dir="auto" ><font dir="auto" >Specific responsibilities</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Grant management:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Contribute to the recovery of a grant by collecting and organizing the required supporting documents (supplier invoices, training certificates, etc.)</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure the conformity and completeness of the documents provided</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Physical inventory:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Responsible for conducting the physical inventory of assets at the Rabat and Casablanca sites</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure the reconciliation between physical data and accounting records</font></font></li><li><font dir="auto" ><font dir="auto" >Identify and report any discrepancies</font></font></li></ul><p><font dir="auto" ><font dir="auto" >What you will learn</font></font></p><ul><li><font dir="auto" ><font dir="auto" >A complete operational view of financial functions</font></font></li><li><font dir="auto" ><font dir="auto" >Practical experience in management control and accounting</font></font></li><li><font dir="auto" ><font dir="auto" >Direct exposure to the responsibilities of a Country Finance Manager</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >student in finance, accounting or management (Bac+2 Bac+3)</font></font></li><li><font dir="auto" ><font dir="auto" >Rigour, organisation and attention to detail</font></font></li><li><font dir="auto" ><font dir="auto" >Proficient in office software, especially Excel</font></font></li><li><font dir="auto" ><font dir="auto" >Analytical skills and ability to work in a team</font></font></li><li><font dir="auto" ><font dir="auto" >Good level of communication</font></font></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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Job : <p>As Chief Accountant, your role will be to ensure the reliability and compliance of all accounting operations. You will be responsible for producing financial statements, while actively participating in process optimization and risk management.</p><br><br><p>Your responsibilities will include supervising the accounting team, maintaining general and analytical accounting, preparing monthly, quarterly, and annual closings, establishing tax and social declarations, as well as cash flow monitoring. You will also be involved in budget preparation and cost control.</p><br><br><ul><li>Supervision of daily accounting operations.</li><li>Production of periodic financial statements.</li><li>Management of relationships with auditors and tax authorities.</li><li>Implementation and monitoring of internal accounting procedures.</li></ul> <br> <br> Required profile : <p><strong>Education and Experience:</strong></p><br><br><ul><li>Degree (BAC +4/5) in finance, audit, or management control, or equivalent.</li><li>Significant experience of at least 5 years in a similar role is required.</li></ul><p><strong>Required Technical Skills:</strong></p><br><br><ul><li>Mastery of general and analytical accounting;</li><li>Excellent knowledge of accounting and tax standards;</li><li>Management of accounting closings (monthly, quarterly, annual);</li><li>Preparation of financial statements and reports;</li><li>Mastery of tax and social declarations;</li><li>Use of accounting software and ERPs;</li><li>Good Excel level (spreadsheets, formulas, data analysis);</li><li>Knowledge of internal control and audit;</li><li>Good understanding of cash flow and supplier/customer management;</li><li>Excellent command of the French language.</li></ul><p><strong>Required Personal Qualities:</strong></p><br><br><ul><li>Rigor and attention to detail;</li><li>Organization and prioritization skills;</li><li>Reliability and sense of responsibility;</li><li>Analytical and synthesis skills;</li><li>Discretion and integrity;</li><li>Ability to work under pressure (meeting closing deadlines);</li><li>Good interpersonal skills and teamwork;</li><li>Ability to lead and coordinate a team.<br> </li></ul><p>If you recognize yourself in this profile and this opportunity sparks your interest, don't wait to apply!</p><br><br> <br><br> </div>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: Responsibilities: Development of electrical components across all development phases. Alternator development, starter development, Ecotech fuse and relay development, starter modeling, low-voltage battery development, 12V converter development</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have an engineering degree or equivalent (Master's level) in electrical engineering, electrotechnics, or power electronics, with at least 1-3 years of experience in a similar role within the automotive sector. Your responsibilities will include: Financial management (CR, action plan management); Planning management (creation and maintenance of the component development schedule, including supplier and customer activities such as design, validation, calibration, and factory delivery); Risk management; Proficiency in project planning tools; Proficiency in PLM tools; Good level of English; and Strong leadership and analytical skills.</font></font></p>
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Job : <p>As part of strengthening its development on the African continent, NOVEC is recruiting an Africa Development Manager. Reporting to the General Management in charge of Development, the position holder contributes to the operational implementation of NOVEC's development strategy in Africa by developing business opportunities, partnerships, and relationships with key institutional and economic players. Your main missions are:</p><br><br><ul><li>Identify and qualify business opportunities in African markets,</li><li>Prospect public, private, and institutional clients,</li><li>Develop a portfolio of opportunities and ensure its follow-up,</li><li>Coordinate responses to tenders with the business departments,</li><li>Develop partnerships with local and international players,</li><li>Represent NOVEC to partners, institutions, and funding agencies,</li><li>Maintain continuous monitoring of African markets,</li><li>Produce regular reporting on development activities.</li></ul><p>Novec is committed to promoting diversity in recruitment and preventing all forms of discrimination. </p><br><br> <br> Required profile : <ul><li>Engineering, Business School, or Master's degree (Bac+5)</li><li>8 to 12 years of experience in commercial development or international business development. Experience in African markets is desired,</li><li>Experience in engineering, infrastructure, consulting, or construction is a plus,</li><li>Good command of French and English,</li><li>Business development and market development,</li><li>Customer relationship management,</li><li>Coordination of tenders,</li><li>Partnership development,</li><li>Negotiation techniques,</li><li>Market analysis and strategic watch,</li><li>Communication and cross-functional coordination,</li><li>Initiative,</li><li>Excellent interpersonal skills,</li><li>Team spirit,</li><li>Rigor and organization,</li><li>Adaptability,</li><li>Results-oriented.</li></ul> <br><br> </div>
<p><b>Position</b>: Capacity Strengthening Advisor Location: Consultancy | Home-based with travel to Morocco and Tunisia Application Deadline: 07 August 2026 Duration: Approximately 60 - 75 working days during the programme inception phase (anticipated period: September December 2026) Start Date: 01 September 2026 Consultancy Fee: Competitive daily consultancy fee to be agreed based on qualifications and relevant experience.</p><p>About the Programme SPARK is implementing a programme that aims to strengthen women's entrepreneurship in Morocco and Tunisia by selecting, supporting and enabling In-Country implementing partners (IPs) through tailored financial and non-financial support. IPs will drive impact, addressing barriers through co-designed interventions that will support women entrepreneurs and their enabling environment. SPARK will build the capacity of these IPs to enhance gender-responsive and transformative business development services, including tailored skill-building for climate-vulnerable and informal women entrepreneurs in business management, financial literacy, and digital tools, alongside MHPSS and soft skills training. At the societal level, IPs will design and implement community sensitisation and norm-change dialogues; promote positive narrative campaigns on women s economic participation; and establish structured networks to foster business linkages, resilience, and safety.</p><p>Assignment Objective SPARK is seeking a Senior Capacity Strengthening Advisor to provide strategic and technical guidance during the inception phase of the programme and beyond, specifically for the design of the programme's capacity strengthening approach, the selection and capacity assessment of implementing partners (IPs), the co-design of tailored Capacity Development Plans, and the establishment of sustainable organisational and technical assistance, peer learning and organisational development mechanisms.</p><p>Scope of Work • Lead the development of the programme's overall Capacity Strengthening Framework and facilitate its refinement with implementing partners to ensure local ownership, contextual relevance and long-term sustainability. • Lead, in consultation with the Programme Lead and SPARK senior staff, the development and enhancement of Implementing Partner selection, organisational capacity assessment and capacity development tools, ensuring they effectively identify institutional strengths, development needs and organisational readiness. • Support the selection process of implementing partners by providing technical guidance on organisational capacity and development potential and needs. • Facilitate organisational capacity assessments and work closely with selected implementing partners to analyse assessment findings and co-design tailored Capacity Development Plans that respond to their specific institutional context, priorities and maturity. • Support SPARK team with planning of training, coaching, mentoring and peer learning approaches with implementing partners to strengthen their institutional performance and enable them to deliver high-quality, gender-responsive and sustainable entrepreneurship support services. • Develop practical methodologies, tools and quality assurance mechanisms that support the implementation, monitoring and continuous refinement of organisational development interventions throughout the programme. • Support the preparation and delivery of in-country programme kick-off clinics and facilitate organisational capacity strengthening workshops and coaching sessions for SPARK staff and implementing partners. • Promote organisational learning, collaboration and knowledge exchange by facilitating peer learning, documenting lessons learned and good practices, and contributing to adaptive programme management. • Work closely with the GESI, MEL and Compliance & Subgrants Advisors to ensure that their expert advice is fully integrated in Capacity Development plans. • Support the continuous strengthening of SPARK's overall partnership approach by contributing technical advice, practical tools and lessons learned that enhance organisational capacity strengthening, partner engagement and institutional development across SPARK's programmes.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>A Master's degree in Organisational Development, International Development, Business Administration, Public Administration, Management, Economics or another relevant discipline.</li><li>At least 10 years of professional experience in organisational development and institutional capacity strengthening focused on local actors, within the context of international development programmes.</li><li>Demonstrated experience designing organisational capacity assessment methodologies and institutional strengthening frameworks.</li><li>Proven experience strengthening local NGOs, entrepreneurship support organisations, incubators, accelerators, chambers of commerce, or similar intermediary organisations .</li><li>Experience developing capacity development plans, coaching methodologies and technical assistance approaches.</li><li>Experience designing and facilitating organisational capacity strengthening initiatives.</li><li>Experience working with entrepreneurship ecosystems, MSME development or private sector development programmes.</li><li>Experience working with international donors, preferably the Dutch Ministry of Foreign Affairs, the European Union or comparable bilateral or multilateral organisations.</li><li>Experience in Morocco, Tunisia or the wider Northern Africa region is highly desirable.</li><li>Excellent facilitation, coaching, stakeholder engagement and report-writing skills.</li><li>Excellent written and spoken English. Knowledge of French and/or Arabic is considered a strong asset.</li></ul>
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<p><strong>Publication date :</strong> Jul 10, 2026, 12:00AM</p><br><br><p><strong>Contract duration : </strong></p><br><br>Vidéo EVP<br>Déclaration de mission de l'entreprise<p>Join us at Orange Business!</p><br><br><p>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.</p><br><br><p>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>À propos du rôle<p>En tant qu’ingénieur DevSecOps, votre mission principale sera d’assurer la sécurité, la fiabilité et l’automatisation des processus d’intégration et de déploiement dans un contexte IAM. Vous serez responsable de la conception, de la mise en œuvre et de la maintenance des pipelines CI/CD, tout en garantissant la conformité aux standards de sécurité et d’accès. Vous participerez également à l’optimisation des environnements Kubernetes et Docker, en intégrant les meilleures pratiques de sécurité.</p><br><br><br><p><strong>Vos principales activités</strong></p><br><br><ul><li>Développer et maintenir des pipelines CI/CD avec GitLab CI, intégrant les contrôles de sécurité.</li><li>Automatiser la gestion des identités et des accès dans les environnements cloud et containerisés.</li><li>Sécuriser les déploiements Kubernetes et Docker, en appliquant les politiques IAM.</li><li>Mettre en œuvre des solutions de monitoring, de logging et de gestion des vulnérabilités.</li><li>Collaborer avec les équipes de développement pour intégrer la sécurité dès la conception.</li><li>Assurer la conformité aux normes de sécurité et aux bonnes pratiques DevSecOps.</li><li>Participer à la gestion des secrets et à la rotation des clés dans les environnements CI/CD.</li></ul><br>À propos de vous<p>Vous êtes un professionnel expérimenté dans le domaine du DevOps, doté d'une solide formation technique. Vous justifiez d'au moins 7 années d'expérience dans la mise en place, la gestion et l'optimisation des pipelines CI/CD, ainsi que dans l'automatisation des infrastructures. Votre expertise couvre également la gestion des environnements cloud (AWS, Azure, GCP) et la maîtrise des outils de configuration et d'orchestration tels que Docker, Kubernetes, Ansible ou Terraform. Vous avez une bonne connaissance des pratiques de sécurité et de conformité, ainsi qu'une capacité à travailler en équipe dans un environnement agile.</p><br><br><p><strong>Les compétences souhaitées</strong></p><br><br><ul><li>Maîtrise de Kubernetes (gestion, déploiement, sécurité)</li><li>Expertise en Docker (containerisation, orchestration)</li><li>Expérience avec GitLab CI</li><li>Connaissance approfondie des solutions IAM (OAuth, OpenID Connect, SAML)</li><li>Compétences en scripting (Bash, Python)</li><li>Bonne compréhension des principes de sécurité cloud et container</li><li>Connaissance des outils de gestion des vulnérabilités et de monitoring (Prometheus, Grafana, ELK)</li></ul><br><p><strong>Le plus : ces compétences sont un plus dans la réussite du poste</strong></p><br><br><ul><li>Certification Kubernetes (CKA, CKAD)</li><li>Expérience avec les outils de gestion des secrets (HashiCorp Vault, AWS Secrets Manager)</li><li>Connaissance des standards de sécurité ISO/IEC 27001</li><li>Maîtrise des outils d’automatisation (Ansible, Terraform)</li><li>Expérience dans un environnement IAM complexe</li><li>Compétences en communication et en documentation</li></ul><br><p>You bring rigor, passion for challenges, and determination. You seek the opportunity to expand your expertise, achieve your goals, and thrive.</p><br><br>Informations supplémentaires<p><strong>• Opportunités mondiales:</strong> Travailler au sein d’équipes multinationales avec la possibilité de collaborer avec des collègues et des clients du monde entier..<br><strong>• Environnement de travail flexible:</strong> Horaires flexibles et possibilité de combiner travail au bureau et à domicile (modalités hybrides).<br><strong>• Développement professionnel:</strong> Programmes de formation et opportunités de montée en compétences ou de reconversion.<br><strong>• Évolution de carrière:</strong> Possibilités de progression interne et de mobilité au sein d’Orange.<br><strong>• Culture bienveillante et audacieuse:</strong> Programmes de santé et de bien-être, initiatives en faveur de la diversité et de l’inclusion, actions de Responsabilité Sociétale des Entreprises (RSE) et événements de lien avec les salariés.<br><strong>• Programmes de récompenses:</strong> Programme de parrainage.</p><br><br>Égalité des chances en matière d'emploi<p>Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.</p><br><br>Récompenses..<p> At Orange, only your skills matter.
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<p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A GARDEN SANCTUARY IN THE HEART OF THE RED CITY. Perfectly situated between the city’s ancient medina and the cosmopolitan neighbourhoods of the Ville Nouvelle, Four Seasons Resort Marrakech welcomes you with a blissful retreat – 16 hectares (40 acres) filled with Moorish gardens and refreshing pools. Here, traditional values and contemporary comforts unite. Experience true relaxation at our Moroccan spa, let the kids play in their very own kasbah, and take in views of the Atlas Mountains from your private terrace.<br><br><p><br><span><span><span><span>Le/la Standardiste est en charge de la réception des appels de l’hôtel, qu’il s’agisse d’appels internes ou externes. gère la prise de réveils et assure également le suivi des faxes clients au sein de l’hôtel.</span><br><span>Il/ elle doit connaître parfaitement les horaires </span><span>d’ouverture et de fermeture des différents points de vente ainsi que le type de prestation proposé </span><span>par chacun des services respectifs.</span><br><span>Il/elle est sous la responsabilité de l’encadrement de son service : Superviseur et Responsable.</span><br><span>Le/la standardiste doit faire preuve d’un très bon esprit d’équipe, avoir une excellente </span><span>présentation, avoir une bonne élocution et de bonnes compétences relationnelles pour </span><span>correspondre aux attentes d’une clientèle haut de gamme.</span><br><span>Le/la Standardiste doit également posséder de bonnes compétences informatiques, puisqu’il/elle </span><span>est amené(e) à utiliser différents logiciels tels que Word, Excel, Internet et Opera.</span></span></span></span></p><br><br><br><p><span><span><span><b><span>FONCTIONS ESSENTIELLES :</span></b><br><span>1. Offrir aux clients un service agréable, efficace et professionnel conformément aux </span><span>standards Four Seasons</span><br><span>2. Répondre à tous les appels de manière plaisante en utilisant le nom du client interne ou </span><span>externe, et en mettant en relation avec le poste désiré en fonction de sa requête.</span><br><span>3. Faire et effectuer le suivi des appels de réveil pour les clients de l’hôtel.</span><br><span>4. Gérer les demandes des «Ne pas déranger», des postes occupés, des transferts d’appels, </span><span>des mises en attente, des appels en attente, des Diverts (dérivation des appels d’une </span></span></span></span><span><span><span><span>chambre à une autre), des COS, des NCOS7 et des mises en relation avec les messageries</span></span></span></span><br> </p><br><br><p><span><span><span><span>vocales.</span><br><span>5. Savoir organiser une conférence Call.</span><br><span>6. Coordonner les requêtes téléphoniques spéciales pour des clients que ce soit dans leur</span><br><span>chambre ou en salle de réunion.</span><br><span>7. Assister les clients dans leurs appels locaux, nationaux ou internationaux.</span><br><span>8. Effectuer la facturation des clients en salle de réunion concernant les ouvertures de lignes </span><span>téléphoniques, fax et accès internet.</span><br><span>9. Agir en cas de situation d’urgence ou de sécurité dans l’hôtel.</span><br><span>10. Informer un superviseur ou responsable des plaintes et commentaires clients et faire les </span><span>efforts appropriés.</span><br><span>11. Apporter un appui à l’intégration et à la formation des nouveaux employés et les aider </span><span>dans leurs tâches.</span><br><b><span>FONCTIONS SECONDAIRES :</span></b><br><span>1. Donner des informations générales à tous les appelants et à se familiariser avec les </span><span>services de l’hôtel, les heures d’opérations, les activités journalières, les fonctions </span><span>spéciales, etc.</span><br><span>2. Rapporter et mettre sous fichiers tous les problèmes et les maintenances téléphoniques.</span><br><span>3. Assister le chef de service dans la réconciliation des factures du mois.</span><br><span>4. Maintenir en bon état d’usage les équipements téléphoniques</span></span></span></span></p><br><br><br><br><br><br><br><br> </div>
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Job : <p>As part of strengthening its development on the African continent, NOVEC is recruiting an African Commercial Development Manager. Under the supervision of the Head of African Development, the African Commercial Development Manager contributes to the development of NOVEC's activities on the African continent through the following missions:</p><br><br><ul><li>Develop and qualify business opportunities,</li><li>Identify, qualify, and track business opportunities in target African markets;</li><li>Carry out commercial prospecting and develop a portfolio of clients, partners, and principals;</li><li>Participate in the preparation of technical and commercial offers in coordination with operational departments;</li><li>Contribute to the preparation of responses to calls for tenders and expressions of interest;</li><li>Participate in the preparation and organization of business trips, business meetings, and professional events;</li><li>Conduct commercial, competitive, and strategic monitoring in African markets;</li><li>Feed and update dashboards and reports.</li><li>Contribute to the development and monitoring of strategic partnerships in support of the Head of African Development.</li></ul><p>Novec is committed to promoting diversity in recruitment and preventing all forms of discrimination. </p><br><br> <br> Required profile : <ul><li>Degree (Master's level);</li><li>2 to 3 years of professional experience in commercial development, international trade, or a similar field.</li><li>Good knowledge of African markets.</li><li>Good command of French and English.</li><li>Commercial development skills.</li><li>Initiative.</li><li>Rigor.</li><li>Mobility.</li><li>Excellent communication skills.<br> </li></ul> <br><br> </div>
<p><font dir="auto" ><font dir="auto" >Job Description: We are looking for a future Marketing Business Analyst passionate about performance analysis and managing international projects to join our Business Operations team. Do you want to leverage your Project Management experience? You will have the opportunity to play a key role in the development of numerous digital projects and influence daily investment decisions. Your responsibilities will include managing and coordinating project progress, and optimizing and leading the strategy.</font></font></p><p><font dir="auto" ><font dir="auto" >1. Boost market growth: Identify key market characteristics and conduct regular benchmarking. Monitor KPIs using dashboards, analyze and optimize performance in collaboration with the marketing and technical teams. Improve statistical tools and models. Work with the digital marketing teams to optimize advertising campaigns and achieve defined objectives. Collaborate with the product team to coordinate the launch of new services and the evolution of existing ones. Create materials and reports to be shared with partners, prospects, and clients. Manage projects from initial concept to delivery. Ensure coordination between all stakeholders (Business, Technical, Marketing).</font></font></p><p><font dir="auto" ><font dir="auto" >2. Manage operationally: Analyze and measure performance and return on investment. Propose optimization/improvement actions. Conduct iterative test & learn phases (A/B testing). Configure offers on the group's tools. Produce reports and presentations related to the various projects.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" ><font dir="auto" >You have 3-5 years of experience in project management, ideally in a digital, technological, telecom, fintech, or online services environment. You are known for your rigor, organizational skills, and ability to manage multiple projects simultaneously. You demonstrate a strong sense of responsibility and a high degree of autonomy. You learn quickly and easily adapt to new tools, working methods, and environments. You possess excellent interpersonal skills and know how to unite multidisciplinary teams around common goals. You are solution-oriented and have strong analytical and problem-solving skills. You are proficient in project management and reporting tools such as Jira, Looker, Tableau, or equivalent solutions. You have a perfect command of Microsoft Office suite tools, particularly Excel, PowerPoint, and Word. Knowledge of digital advertising, Google Ads, and digital marketing is an asset. You are fluent in English and French, both written and spoken.</font></font></p>
<p>Reporting to the Human Resources Department, the HR Development Manager defines and pilots the human resources development policy in order to support the site's growth, transformation, and performance challenges. We need you to: Define and deploy the HR Development strategy in coherence with the Group's orientations and the site's objectives. Pilot and lead all talent management processes: identification of potentials, people review, succession planning, talent review, and individual development plans. Build and lead the Prospective Employment and Skills Management (GPEC) to anticipate future skill needs and secure critical resources. Develop and implement the skills development strategy to support ramp-up, industrial transfers, and transformation projects. Supervise the training policy and ensure alignment between business needs, available skills, and regulatory requirements. Define and deploy an internal mobility policy promoting professional development, talent retention, and career path development. Support operational departments in structuring their organizations and developing their teams. Pilot performance and potential evaluation systems to strengthen the culture of performance and development. Design and deploy leadership development and managerial support programs. Develop employer branding and academic partnerships to ensure the attractiveness of talents in strategic professions. Support organizational transformation projects, change management, and corporate culture development. Define and monitor HR performance indicators (skills, mobility, training, retention, engagement, succession) and propose associated action plans. Ensure continuous monitoring of innovative HR practices and contribute to the transformation of the HR function.</p><p><strong>Desired Candidate Profile</strong></p><h2>Job Requirements</h2><p><strong>Level of study:</strong> BAC+5 in Human Resources, Management, Work Psychology or equivalent.</p><p><strong>Experience:</strong> Minimum 8-10 years of experience in Human Resources, including significant experience in HR Development.</p><p><strong>Technical Skills:</strong> Talent and career management. Training engineering. Prospective Employment and Skills Management (GPEC). Recruitment and internal mobility. Change management. Proficiency in HR and office tools (Excel, Power BI, HRIS). HR project management. Knowledge of Moroccan labor law.</p><p><strong>Transversal Skills:</strong> Leadership and influence. Excellent communication skills. Listening and support skills. Analytical and synthesis skills. Ability to work transversally. Results orientation. Discretion and confidentiality.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Le M ridien N'Fis NFIS Marrakech is seeking an exceptional and visionary General Manager to lead the next chapter of one of Marrakech's most exciting lifestyle destinations. As the property continues its transformation under an ambitious ownership vision, NFIS is redefining itself through a distinctive blend of hospitality, culinary excellence, cultural storytelling, design, and curated lifestyle experiences. Supported by strategic partnerships and innovative concepts, the hotel is positioned to become a true destination within Marrakech's landscape under the Autograph Collection. This role requires a highly visible, entrepreneurial, and charismatic leader who can successfully balance guest experience, operational excellence, commercial performance, talent leadership, and strong ownership partnership. The General Manager will not only execute the property's strategic vision but actively contribute to shaping its future identity and market positioning. The successful candidate will bring extensive luxury and lifestyle hospitality experience, a passion for Food & Beverage innovation, a refined attention to detail, and a proven ability to create vibrant destination experiences that attract both international travelers and the local community.</p><p>CORE WORK ACTIVITIES</p><p>Leading Hotel Operations</p><p>Provides strategic leadership across all operational departments to deliver exceptional guest experiences and sustainable business performance. Maintains a highly visible presence throughout the hotel, leading by example and ensuring flawless execution of luxury service standards. Demonstrates exceptional attention to detail, proactively identifying operational, service, or aesthetic opportunities and ensuring rapid resolution. Creates a culture of accountability, excellence, and continuous improvement. Ensures strong operational execution across Rooms, Food & Beverage, Events, Wellness, and Lifestyle experiences. Champions a guest-centric culture aligned with the evolving identity and positioning of NFIS Marrakech.</p><p>Driving Commercial & Financial Performance</p><p>Delivers revenue growth, profitability and market positioning through strategic business leadership. Partners closely with Sales, Marketing and Revenue Management teams to maximise performance across all segments. Leverages luxury and lifestyle market insights to strengthen the hotel's positioning within Marrakech and internationally. Identifies new business opportunities, strategic partnerships, and innovative concepts that enhance the guest experience and commercial performance. Maintains strong financial discipline while identifying opportunities for innovation and long-term value creation.</p><p>Lifestyle, Innovation & Brand Development</p><p>Acts as a key ambassador and steward of the NFIS brand vision, helping bring the property's unique identity to life. Collaborates with ownership and strategic partners to develop and enhance signature concepts, experiences, and partnerships. Drives innovation across guest programming, culture, gastronomy, wellness, and entertainment. Creates dynamic experiences that establish the hotel as a destination for both international guests and local clientele. Demonstrates a sophisticated understanding of luxury, design, storytelling, and experiential hospitality.</p><p>Talent & Culture Leadership</p><p>Builds and develops a high-performing leadership team through coaching, succession planning and active talent development. Champions Marriott s people-first culture and leadership principles. Creates an environment that attracts, retains and inspires top hospitality talent. Leads with authenticity, resilience and emotional intelligence.</p><p>Stakeholder & Owner Partnership</p><p>Maintains strong relationships with ownership representatives and key regional stakeholders. Provides clear communication, strategic updates and operational transparency. Acts as an ambassador for both Marriott International and the Le M ridien brand within the local and international market.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education & Experience</p><p>Bachelor's degree from an accredited university in Hospitality Management, Business Administration, or a related field preferred.</p><p>Significant senior leadership experience within luxury, lifestyle, or premium hospitality environments.</p><p>Previous General Manager experience within internationally recognized luxury or lifestyle hotel brands.</p><p>Proven success leading complex luxury hotel operations with strong Food & Beverage components.</p><p>Experience developing destination venues, lifestyle programming, and guest experiences that drive market relevance and local engagement.</p><p>Strong commercial acumen with demonstrated success in revenue growth, profitability, and asset performance.</p><p>Experience working closely with ownership groups and managing sophisticated stakeholder relationships.</p><p>International hospitality experience across multiple markets preferred.</p><p>Demonstrated ability to lead culturally diverse teams and build high-performance cultures.</p><p>French and/or Arabic language capabilities are advantageous.</p><p></p></section>
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Job : <p>As the <strong>head of the Morocco office</strong>, you will open the site and <strong>co-build the firm with general management</strong>. Your responsibilities will include:</p><br><br><ul><li>Office opening: You will <strong>oversee the installation and operational launch of the site</strong> in Morocco</li><li>Team building: You will <strong>recruit, onboard, and structure the team</strong> (several dozen employees from the first year)</li><li>Management: You will <strong>supervise team leaders and employees</strong></li><li>Quality & production: You will ensure the required standards for audits, balance sheets, tax returns, and key files.</li><li>Industrialization & AI: You will deploy our <strong>Claude and PennyLane tools at the site level and industrialize production</strong>.</li><li>Management & reporting: You will monitor indicators (capacity, deadlines, quality, recruitment) and report to management. </li></ul><p><strong>AI, A LEVER YOU WILL CONTROL:</strong></p><br><br><p>You are joining a firm that has chosen <strong>industrialization through AI</strong>. Our production relies on <strong>Claude agents and PennyLane to automate data entry and repetitive tasks</strong>. Your role will be to make these tools the site's competitive advantage: improve reliability, save time, and multiply the team's capacity as it grows. <strong>You will manage this industrialization, not be subjected to it.</strong></p><br><br> <br> <br> Required profile : <p><strong>Our ideal profile:</strong></p><br><br><ul><li><strong>Proven experience (8 to 10 years) in managing a team or site in a firm, accounting service center, or offshore/BPO structure.</strong></li><li>You have already opened, set up, or significantly developed a team from scratch - ideally several dozen people.</li><li><strong>Excellent technical mastery of French standards</strong>: auditing, balance sheets, tax returns.</li><li><strong>Solid experience in recruitment and HR structuring</strong> of a rapidly growing team.</li><li>Assertive leadership, organizational skills, and the ability to embody and spread the firm's standards.</li><li>Long-term vision: you want to build and lead an expanding center over the long term.</li><li><strong>Perfect command of French</strong>, both spoken and written, with complete ease in direct communication with our French clients.</li></ul><p><strong>Education</strong>:</p><br><br><p>DEC, DSCG, Master CCA or equivalent management experience. <strong>French accounting expertise is highly appreciated</strong>.</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As a Sales Executive at Glovo, you will be on the front lines, driving our growth in Morocco. You will be responsible for identifying, pitching, and signing up the best local specialty partners ( Bakeries, Butcheries, Sweets ect..) , becoming a key representative of our sales team and a vital part of our city's success. THE JOURNEY Seal partnerships with the best leads, always aligned with the company s goals As owner of Glovo s revenue, ensure all deals meet the required profitability in your country Build long-term partnerships and ensure a fast and smooth onboarding process for restaurant partners Keep your pipeline updated daily, with a focus on specialities partners as the primary acquisition target Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop, and make a difference Conduct regular field trips to visit t prospects (pitching, negotiating, closing deals)</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>2+ years of experience in B2B Sales, with a strong focus on the food and restaurant industry Key contacts within the restaurant industry are a plus Full professional level in the local language and fluency in English and French is a must A hunter mentality always striving to exceed targets and drive growth A relentless drive to make the impossible happen Strong familiarity with CRM tools (Salesforce preferred) and a fast learner Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As a Sales Executive at Glovo, you will be on the front lines, driving our growth in Morocco. You will be responsible for identifying, pitching, and signing up the best local specialty partners ( Bakeries, Butcheries, Sweets ect..), becoming a key representative of our sales team and a vital part of our city's success.</p><p>THE JOURNEY</p><ul><li>Seal partnerships with the best leads, always aligned with the company s goals</li><li>As owner of Glovo s revenue, ensure all deals meet the required profitability in your country</li><li>Build long-term partnerships and ensure a fast and smooth onboarding process for restaurant partners</li><li>Keep your pipeline updated daily, with a focus on specialities partners as the primary acquisition target</li><li>Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop, and make a difference</li><li>Conduct regular field trips to visit t prospects (pitching, negotiating, closing deals)</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>2+ years of experience in B2B Sales, with a strong focus on the food and restaurant industry Key contacts within the restaurant industry are a plus Full professional level in the local language and fluency in English and French is a must A hunter mentality always striving to exceed targets and drive growth A relentless drive to make the impossible happen Strong familiarity with CRM tools (Salesforce preferred) and a fast learner Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.</p><p></p></section>
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<br> Company culture : <p><strong>Cnexia</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a <strong>collaborative dimension</strong>, promoting trust, teamwork and close managerial support. It also integrates an <strong>innovation component</strong> that encourages initiative, adaptability and experimentation. Finally, a structured <strong>organizational culture</strong> underpins the whole by ensuring process rigor, reliability and operational efficiency.
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<br> Job : <p>Join our company, a dynamic player in the <strong>Call Center</strong>, and become part of a close-knit team in <strong>Rabat</strong>. As a <strong>Commercial Retention Advisor</strong>, your <strong>main mission</strong> will be to actively contribute to the satisfaction and loyalty of our customer base.</p><br><br><p>Your goal will be to <strong>preserve our client portfolio</strong> by offering personalized solutions and anticipating needs. It will involve strengthening the <strong>trust relationship</strong> with each client and <strong>reducing churn rate</strong> through attentive listening and a proactive approach.</p><br><br><p>Your days will be marked by various responsibilities, including:</p><br><br><ul><li>Analyzing customer situations to identify risks of departure.</li><li>Proposing suitable offers and solutions to retain customers.</li><li>Managing objections and negotiating mutually satisfactory agreements.</li><li>Ensuring personalized customer follow-up with a focus on quality.</li><li>Participating in the continuous improvement of retention processes.</li></ul> <br> <br> Required profile : <p>A <strong>qualification before the Baccalaureate</strong> is required, ideally supplemented by a specialization in <strong>Call Center professions</strong> or a related field.</p><br><br><p>A minimum of <strong>1 to 5 years of experience</strong> in a similar role, preferably within a <strong>call center</strong>, is expected. This experience will allow you to master negotiation and customer relationship techniques.</p><br><br><p>To excel in this role, you possess excellent <strong>communication</strong> and <strong>active listening</strong> skills. Your ability to <strong>analyze</strong> complex situations and <strong>propose</strong> relevant <strong>solutions</strong> is a major asset. A strong <strong>customer focus</strong>, great <strong>resilience</strong> in the face of challenges, and interpersonal skills will enable you to succeed. Proficiency in CRM tools and a good understanding of the call center sector are also appreciated.</p><br><br> <br><br> </div>