Interaction Design Jobs in Morocco
150 Jobs Found
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<span></span><p><b>GEC recrute | Consultant UX/UI Designer Web</b><br></p><br><p>Dans le cadre d'une mission stratégique pour le compte de son client, <b>GEC – Global Experts Consulting</b> recherche un <b>UX/UI Designer Web</b> passionné par la conception d'expériences digitales intuitives, ergonomiques et centrées utilisateur.<br></p><br><p><b>Vos missions :</b><br></p><br>Comprendre les besoins utilisateurs et métiers afin de concevoir des expériences digitales à forte valeur ajoutée.<br><br>Concevoir les parcours utilisateurs (User Flows), wireframes et prototypes interactifs.<br><br>Réaliser des interfaces web modernes, responsive et accessibles.<br><br>Participer à la création, à l'évolution et à la gouvernance du Design System.<br><br>Collaborer avec les équipes Produit, Développement et Métiers tout au long du cycle de conception.<br><br>Accompagner les phases de recette et garantir la qualité des interfaces jusqu'à leur mise en production.<br><br>Réaliser une veille UX/UI et proposer des améliorations continues des parcours utilisateurs.<br><br><p><b>Profil recherché :</b><br></p><br>Bac+3 à Bac+5 en Design, UX/UI, Multimédia ou équivalent.<br><br>2 à 5 ans d'expérience en UX/UI Design Web.<br><br>Excellente maîtrise de <b>Figma</b> et des outils de prototypage.<br><br>Solide expérience en conception UX (User Research, User Flows, Wireframes, Prototypes).<br><br>Bonne maîtrise des Design Systems, du Responsive Design et des principes d'accessibilité (WCAG).<br><br>Expérience de travail en environnement Agile (Jira, Confluence).<br><br><b>Portfolio de réalisations Web obligatoire</b><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Morgan Philips Executive Search is currently recruiting a Lead UX/UI Designer (M/F) for a leading group in Rabat, engaged in an ambitious digital transformation. As part of the launch of a Digital Factory, our client is strengthening its teams to design and deploy innovative, user-centric, and high-value digital experiences. The Lead UX/UI Designer will play a key role in structuring the design practice and supporting the Product and Tech teams towards excellence in user experience. Responsibilities: Reporting to the Digital Factory, the Lead UX/UI Designer will be responsible for defining the design vision, ensuring the consistency of digital experiences, and promoting a user-centric culture within the organization. Main tasks: Design & User Experience Strategy: Define and deploy a consistent UX/UI vision across all digital products and platforms. Design and develop a robust Design System that ensures the consistency of interfaces and user journeys. Promote best practices in user experience, accessibility, and interaction design. Ensure that design initiatives are aligned with business objectives and user expectations. User Research & Innovation: Lead user research initiatives to identify customer needs, behaviors, and pain points. Organize and facilitate Design Thinking, co-creation, and innovation workshops. Conduct user testing and leverage the findings to continuously improve digital products. Foster a data-driven approach in evaluating and optimizing proposed experiences. Product & Delivery Collaboration: Collaborate closely with the Product Management, Development, and Marketing teams to guarantee the quality of delivered solutions. Support the teams in designing seamless and efficient user journeys. Participate in the various phases of the product lifecycle, from ideation to production. Design Leadership & Governance: Mentor, support, and develop the skills of the UX/UI teams. Define design standards, methodologies, and guidelines within the Digital Factory. Develop a strong and unifying design culture throughout the organization. Measure the impact of design initiatives through performance and user satisfaction indicators.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Master's degree (Bac+5) in Design, Human-Computer Interaction (HCI), Ergonomics, Digital Technology, or equivalent. Significant experience of 8-12 years in design roles, including several years in UX/UI leadership positions. Proven expertise in UX Design, UI Design, Product Design, and Design Systems. Advanced mastery of design and prototyping tools, particularly Figma. Demonstrated experience in user research, usability testing, and Design Thinking methodologies. Good understanding of Agile environments and digital product development. Ability to combine strategic vision, operational excellence, and attention to detail. Excellent interpersonal skills and a strong ability to work in cross-functional environments. Experience in an international context appreciated. Professional English required.</font></font></p><p></p></section>
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<span>ABOUT THE COMPANY The company is a multinational IT consulting and digital transformation solutions provider, supporting government entities, telecom operators, and enterprise clients across the Middle East.<br> It specializes in helping organizations modernize operations, improve collaboration, and deliver scalable technology initiatives through consulting, implementation, integration, managed services, and training.<br> With strong expertise across Enterprise Digital transformation, DevOps, IT service management, enterprise service management, and collaboration platforms, the company partners with leading technology vendors to deliver practical, measurable, and enterprise-ready solutions.<br> ABOUT THE ROLE We are looking for a Senior Product Designer with strong experience designing intuitive, user-centric web and mobile applications, with the ability to work seamlessly across both LTR and RTL layouts.<br> The ideal candidate will have a proven track record in UX/UI design, supported by a strong portfolio that demonstrates the ability to turn complex product requirements into clean, functional, and engaging user experiences.<br> They should be able to brainstorm fresh ideas, proactively recommend best-practice user flows, and bring a senior-level product mindset to each stage of the design process.<br> You should be confident working across the full design lifecycle, from research and discovery through to wireframing, prototyping, user flows, usability testing, and design iteration.<br> Strong hands-on experience with tools such as Figma, Sketch, Adobe XD, or similar design platforms is expected, along with experience owning, maintaining, and scaling design systems across digital products.<br> This role requires someone who can understand user needs, translate feedback into practical design improvements, and adapt quickly as product requirements evolve.<br> A strong understanding of UX research, usability testing, accessible design, and inclusive design principles is essential.<br> The successful candidate must be exceptionally detail-oriented, able to manage time effectively, work autonomously, and remain comfortable collaborating remotely with distributed teams.<br> Direct exposure to cutting-edge enterprise AI projects across UAE and GCC Flat team structure - work directly with founders and senior engineers Opportunity to grow into a Senior or Lead Engineer role Flexible remote work arrangements Fast-paced environment where your work ships to production and reaches real clients 06+ Years of Experience in UI/UX Engineering including Product Designing Senior-level experience with the ability to work autonomously and comfortably in a remote setup Proven experience in UX/UI design for web and mobile applications Ability to design seamlessly for both LTR and RTL layouts Strong portfolio showcasing user-centric product design Expertise in Figma, Sketch, Adobe XD, or similar tools Experience owning, maintaining, and scaling design systems Ability to create wireframes, prototypes, user journeys, and user flows Strong ability to brainstorm fresh ideas and proactively recommend best-practice user flows Strong understanding of UX research and usability testing Experience working with iterative design methodologies Exceptionally detail-oriented with excellent time management skills Ability to synthesise feedback and adapt designs quickly Familiarity with accessible and inclusive design principles</span> </div>
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<p>Company description Publicis Global Delivery (PGD) est le réseau mondial de centres d’excellence de Publicis Groupe, leader international des communications, du marketing et de la transformation digitale. PGD accompagne les agences et les clients du groupe à travers le monde en fournissant des expertises spécialisées dans les domaines du Media, Data, Technology, Commerce, Content, Creative, QA et Project Management. Overview Nous recherchons un(e) Développeur Front-End AEM passionné(e) par les technologies web modernes pour rejoindre une équipe digitale internationale. Vous participerez à la conception, au développement et à l'amélioration de solutions web performantes, évolutives et centrées sur l'expérience utilisateur, dans un environnement collaboratif et innovant. En tant que Développeur Front-End AEM, vous contribuerez au développement et à la maintenance d'applications web en utilisant les standards modernes du développement Front-End. Vous travaillerez en étroite collaboration avec les équipes UX, UI, Back-End, QA et Product afin de garantir la qualité et la performance des solutions livrées. Responsibilities Développer des interfaces web modernes et performantes en JavaScript ES6+, HTML5 et SCSS/SASS. Participer à l’implémentation et à l’évolution de composants Front-End réutilisables. Développer et maintenir des templates sur Adobe Experience Manager (AEM). Collaborer avec les développeurs Back-End, UX/UI Designers, Product Owners et équipes QA. Participer aux revues de code et promouvoir les bonnes pratiques de développement. Garantir la qualité des livrables en appliquant les standards de sécurité, d'accessibilité et de performance. Rédiger et maintenir la documentation technique. Estimer les charges de développement et participer aux cérémonies Agile. Assurer une veille technologique continue et proposer des améliorations techniques. Qualifications Compétences indispensables Excellente maîtrise de JavaScript ES6+. Solides connaissances en SCSS/SASS et CSS moderne (Grid, BEM, CSS Modules, Custom Properties). Maîtrise du HTML5 sémantique. Expérience avec les outils de build Front-End tels que Webpack ou Vite. Expérience sur Adobe Experience Manager (AEM). Compétences appréciées TypeScript. Développement orienté accessibilité. Expérience avec HTL, Twig, Handlebars ou d'autres moteurs de templating. Connaissance de l'Atomic Design et des Design Systems. Maîtrise des Web Components. Collaboration avec des environnements Java Back-End. Soft Skills Esprit d'équipe et excellente communication. Autonomie et sens de l'organisation. Capacité à évoluer dans un environnement international anglophone. Curiosité technique et volonté d'apprendre continuellement. Additional information Type de contrat : CDI Expérience : 4 à 7 ans Niveau : Mid-Senior Environnement Agile Collaboration internationale Opportunités d'évolution technique et fonctionnelle Travail sur des projets digitaux innovants utilisant Adobe Experience Manager (AEM)</p> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" ><b>Job Description </b></font></font><div> <p><font dir="auto" ><font dir="auto" >For the growth of our Front-End teams, </font></font><strong><font dir="auto" ><font dir="auto" >SQLI ISC Morocco</font></font></strong><font dir="auto" ><font dir="auto" > is looking for people passionate about development.</font></font></p> <p><font dir="auto" ><font dir="auto" >Interpersonal skills are one of our priorities, and we are looking for talented individuals who will thrive within the team. </font></font><br>
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As a </font></font><strong><font dir="auto" ><font dir="auto" >Vue.js Developer</font></font></strong><font dir="auto" ><font dir="auto" > , you will work on projects for clients of all sizes and across all sectors, offering a rich and varied professional experience. The high standards of our teams require us to constantly challenge our skills and expertise, ensuring that technology serves to enhance our clients' satisfaction.</font></font></p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <p><font dir="auto" ><font dir="auto" >You have at least </font></font><strong><font dir="auto" ><font dir="auto" >4 years of experience </font></font></strong> <strong><font dir="auto" ><font dir="auto" >in Vuejs development</font></font></strong><font dir="auto" ><font dir="auto" > .</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >You are proficient in Javascript/HTML5/CSS3 technologies.</font></font></li> <li><font dir="auto" ><font dir="auto" >You have a perfect command of English (spoken/written)</font></font></li> <li><font dir="auto" ><font dir="auto" >You are dynamic, curious and rigorous.</font></font></li></ul></div><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" >Job Description </font></font><div> <p>As a <strong>Front-End Angular / Reactjs Senior Developer</strong>, you will contribute to the design and development of modern, high-performance web interfaces for major international clients. You will join an agile, dynamic, and expert digital team.</p> <p> <strong>Your responsibilities:</strong> </p> <ul> <li>Participate in technical design workshops with architects and business teams.</li> <li>Develop scalable, high-performance web applications using Angular/ Reactjs.</li> <li>Ensure code quality through unit testing, code reviews, etc.</li> <li>Collaborate closely with UX/UI Designers to deliver an optimal user experience.</li> <li>Provide corrective and evolving maintenance for existing applications.</li> <li>Actively participate in agile team rituals (daily stand-ups, sprint planning, retrospectives..).</li> </ul> <p> </p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <p>Degree from an engineering school or university equivalent in computer science.</p> <ul> <li>Minimum of 5 years of experience in front-end development with strong Angular / Reactjs expertise.</li> <li>Good understanding of UI/UX principles.</li> <li>Familiar with development best practices (modularity, performance, accessibility, etc.).</li> <li>Team spirit, autonomy, and attention to detail.</li> <li>Strong communication skills in French. English is mandatory.</li></ul></div><p></p></section>
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<span><br>POSITION SUMMARY<br>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.<br>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>This incredible hotel project located in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby, located within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean.<br><br><p><b><span><span>Guest Experience Agent </span></span><span>–</span><span>Four</span><span>Seasons Hotel Rabat</span><span>Kasr</span><span>Al Bahr, Morocco</span></b></p><br><br><br><p><b><span>About Four Seasons Hotels and Resorts:</span></b></p><br><br><p><span><span>Four Seasons Hotels and Resorts is a global, luxury hospitality company. We manage over 100 hotels and resorts and 44 private residences in 45 countries around the world and</span><span>growing</span><span>. At Four Seasons, we are powered by</span><span>people</span><span>and our culture enables everything we do. </span></span></p><br><br><br><p><span><span>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.</span><span>Whether you work with us, stay with us, live with</span><span>us</span><span>or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. </span></span></p><br><br><br><p><b><span>About Four Seasons Hotel Rabat</span><span>Kasr</span><span>Al Bahr, Morocco:</span></b></p><br><br><p><span><span>This incredible hotel</span><span>located</span><span>in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby,</span><span>located</span><span>within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean. </span></span></p><br><br><br><p><b><span>The Role of</span><span>the Guest Experience Agent</span><span>:</span></b></p><br><br><p><span><span>We currently have an opportunity for a talented and<span> Guest Exeprience Agent</span></span><span> to join our Four Seasons Hotel Rabat</span><span>Kasr</span><span>Al Bahr team in Morocco!</span></span></p><br><br><br><p><span><span>As a Guest Experience Agent, your responsibilities</span><span><span> are :</span></span></span></p><br><br><ul><li><p><span><span>Deliver</span><span>a warm,</span><span>personalized</span><span>welcome</span><span>and</span><span>departure</span><span>,</span><span>ensuring</span><span>smoot</span><span>and efficient check-in and check-out</span><span>experiences</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Anticipate</span><span>guest</span><span>needs</span><span>,</span><span>manage</span><span>requests</span><span>, and</span><span>resolve</span><span>concerns</span><span>promptly</span><span>with</span><span>proactive follow-up</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Maintain</span><span>accurate</span><span>guest</span><span>profiles,</span><span>preferences</span><span>, and interaction records,</span><span>ensuring</span><span>strong</span><span>attention to the administrative</span><span>side</span><span>of the</span><span>guest</span><span>experience</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Prepare</span><span>personalized</span><span>welcome</span><span>cards</span><span>and</span><span>special</span><span>communications to</span><span>enhance</span><span>guest</span><span>recognition</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Coordinate</span><span>with</span><span>all</span><span>departments</span><span>to</span><span>ensure</span><span>seamless</span><span>, consistent, and high-</span><span>quality</span><span>service</span><span>delivery</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Monitor</span><span>arrivals</span><span>,</span><span>departures</span><span>, and in-house</span><span>guests</span><span>to</span><span>prioritize</span><span>and</span><span>personalize</span><span>service</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Organize</span><span>special</span><span>arrangements,</span><span>amenities</span><span>, and</span><span>tailored</span><span>experiences</span><span>to</span><span>elevate</span><span>guest</span><span>satisfaction</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Recognize</span><span>returning</span><span>guests</span><span>and</span><span>create</span><span>memorable</span><span>“wow moments”</span><span>aligned</span><span>with</span><span>Four Seasons standards</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Conduct</span><span>routine inspections of</span><span>guest</span><span>rooms</span><span>to</span><span>ensure</span><span>quality</span><span>and</span><span>maintenance standards</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Handle administrative</span><span>tasks</span><span>,</span><span>reporting</span><span>, and</span><span>communicate</span><span>guest</span><span>feedback or incidents</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Support</span><span>team</span><span>operations</span><span>,</span><span>participate</span><span>in briefings, and assist</span><span>colleagues</span><span>during</span><span>peak</span><span>periods</span></span></p><br><br></li></ul><br><br><p><b><span>Our Ideal Guest Exeperience Agent candidate will have:</span></b></p><br><br><p><span><span>We are seeking a talented<span> Guest Experience Agent</span></span><span> to join our team at Four Seasons Hotel Rabat</span><span>KasrAl Bahr!</span></span></p><br><br><ul><li><p><span><span>Strong communication and</span><span>interpersonal</span><span>skills</span></span></p><br><br></li></ul><br><ul><li><p><span><span>High attention to</span><span>detail</span><span>and</span><span>organizational</span><span>ability</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Problem-solving</span><span>mindset</span><span>with</span><span>a</span><span>guest-focused</span><span>approach</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ability</span><span>to</span><span>multitask</span><span>in a fast-</span><span>paced</span><span>environment</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Knowledge of</span><span>hospitality</span><span>systems</span><span>(Opera)</span><span>is</span><span>an</span><span>advantage</span></span></p><br><br></li></ul><br><ul><li><p><b><span>Fluency in French, Arabic and English is</span><span>a must</span><span>for this location, along with eligibility to work in Morocco.</span></b></p><br><br></li></ul><br><br><p><span><span>Four Seasons Hotels and Resorts can offer what many</span><span>hospitality</span><span>professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts, and residences around the world, making us an undisputed “employer of choice.”</span></span></p><br><br><br><br><br><br><br><br> </div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>This incredible hotel project located in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby, located within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean.<br><br><p><b><span><span>Guest Experience Agent </span></span><span>–</span><span>Four</span><span>Seasons Hotel Rabat</span><span>Kasr</span><span>Al Bahr, Morocco</span></b></p><br><br><br><p><b><span>About Four Seasons Hotels and Resorts:</span></b></p><br><br><p><span><span>Four Seasons Hotels and Resorts is a global, luxury hospitality company. We manage over 100 hotels and resorts and 44 private residences in 45 countries around the world and</span><span>growing</span><span>. At Four Seasons, we are powered by</span><span>people</span><span>and our culture enables everything we do. </span></span></p><br><br><br><p><span><span>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.</span><span>Whether you work with us, stay with us, live with</span><span>us</span><span>or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. </span></span></p><br><br><br><p><b><span>About Four Seasons Hotel Rabat</span><span>Kasr</span><span>Al Bahr, Morocco:</span></b></p><br><br><p><span><span>This incredible hotel</span><span>located</span><span>in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby,</span><span>located</span><span>within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean. </span></span></p><br><br><br><p><b><span>The Role of</span><span>the Guest Experience Agent</span><span>:</span></b></p><br><br><p><span><span>We currently have an opportunity for a talented and<span> Guest Exeprience Agent</span></span><span> to join our Four Seasons Hotel Rabat</span><span>Kasr</span><span>Al Bahr team in Morocco!</span></span></p><br><br><br><p><span><span>As a Guest Experience Agent, your responsibilities</span><span><span> are :</span></span></span></p><br><br><ul><li><p><span><span>Deliver</span><span>a warm,</span><span>personalized</span><span>welcome</span><span>and</span><span>departure</span><span>,</span><span>ensuring</span><span>smoot</span><span>and efficient check-in and check-out</span><span>experiences</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Anticipate</span><span>guest</span><span>needs</span><span>,</span><span>manage</span><span>requests</span><span>, and</span><span>resolve</span><span>concerns</span><span>promptly</span><span>with</span><span>proactive follow-up</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Maintain</span><span>accurate</span><span>guest</span><span>profiles,</span><span>preferences</span><span>, and interaction records,</span><span>ensuring</span><span>strong</span><span>attention to the administrative</span><span>side</span><span>of the</span><span>guest</span><span>experience</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Prepare</span><span>personalized</span><span>welcome</span><span>cards</span><span>and</span><span>special</span><span>communications to</span><span>enhance</span><span>guest</span><span>recognition</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Coordinate</span><span>with</span><span>all</span><span>departments</span><span>to</span><span>ensure</span><span>seamless</span><span>, consistent, and high-</span><span>quality</span><span>service</span><span>delivery</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Monitor</span><span>arrivals</span><span>,</span><span>departures</span><span>, and in-house</span><span>guests</span><span>to</span><span>prioritize</span><span>and</span><span>personalize</span><span>service</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Organize</span><span>special</span><span>arrangements,</span><span>amenities</span><span>, and</span><span>tailored</span><span>experiences</span><span>to</span><span>elevate</span><span>guest</span><span>satisfaction</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Recognize</span><span>returning</span><span>guests</span><span>and</span><span>create</span><span>memorable</span><span>“wow moments”</span><span>aligned</span><span>with</span><span>Four Seasons standards</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Conduct</span><span>routine inspections of</span><span>guest</span><span>rooms</span><span>to</span><span>ensure</span><span>quality</span><span>and</span><span>maintenance standards</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Handle administrative</span><span>tasks</span><span>,</span><span>reporting</span><span>, and</span><span>communicate</span><span>guest</span><span>feedback or incidents</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Support</span><span>team</span><span>operations</span><span>,</span><span>participate</span><span>in briefings, and assist</span><span>colleagues</span><span>during</span><span>peak</span><span>periods</span></span></p><br><br></li></ul><br><br><p><b><span>Our Ideal Guest Exeperience Agent candidate will have:</span></b></p><br><br><p><span><span>We are seeking a talented<span> Guest Experience Agent</span></span><span> to join our team at Four Seasons Hotel Rabat</span><span>KasrAl Bahr!</span></span></p><br><br><ul><li><p><span><span>Strong communication and</span><span>interpersonal</span><span>skills</span></span></p><br><br></li></ul><br><ul><li><p><span><span>High attention to</span><span>detail</span><span>and</span><span>organizational</span><span>ability</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Problem-solving</span><span>mindset</span><span>with</span><span>a</span><span>guest-focused</span><span>approach</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ability</span><span>to</span><span>multitask</span><span>in a fast-</span><span>paced</span><span>environment</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Knowledge of</span><span>hospitality</span><span>systems</span><span>(Opera)</span><span>is</span><span>an</span><span>advantage</span></span></p><br><br></li></ul><br><ul><li><p><b><span>Fluency in French, Arabic and English is</span><span>a must</span><span>for this location, along with eligibility to work in Morocco.</span></b></p><br><br></li></ul><br><br><p><span><span>Four Seasons Hotels and Resorts can offer what many</span><span>hospitality</span><span>professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts, and residences around the world, making us an undisputed “employer of choice.”</span></span></p><br><br><br><br><br><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Would you like to be part of a value-driven, commercially oriented international environment where we enable global trade every day? We have an opportunity for a Customer Experience Consultant to join for one of the integrated solutions for one of our Strategic Global Accounts to join our in Casablanca, Morocco for one of our South-west European operations.</p><p><br></p><p><br></p><ul ><li >Strong experience in logistics, freight forwarding, or supply chain operations is required. (Customer experience exposure in previous experiences is not mandatory)</li><li >Customer-centric mindset.</li><li >Good knowledge of MS Excel and experience working with multiple systems.</li><li >Fluency in English, French, and Arabic is required. Knowledge of Spanish would be an advantage.</li><li >Problem-solving and critical thinking skills.</li><li >Teamwork and team mindset.</li><li >Excellent interpersonal and communication skills.</li><li >Energetic, well-organized, self-initiated, and good coordination skills are a must.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><br></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Would you like to be part of a value-driven, commercially oriented international environment where we enable global trade every day? We have an opportunity for a Customer Experience Consultant to join our team in Casablanca, Morocco.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong experience in customer service in freight forwarding and logistics.</li><li>Customer-centric mindset.</li><li>Good knowledge of MS Excel and experience working with multiple systems.</li><li>Fluency in English is a must.</li><li>French is mandatory.</li><li>Problem-solving and critical thinking skills.</li><li>Teamwork and team mindset.</li><li>Excellent interpersonal and communication skills.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Deliver a warm, personalized welcome and departure, ensuring smootand efficient check-in and check-out experiences</p><p>Anticipate guest needs, manage requests, and resolve concerns promptly with proactive follow-up</p><p>Maintain accurate guest profiles, preferences, and interaction records, ensuring strong attention to the administrative side of the guest experience</p><p>Prepare personalized welcome cards and special communications to enhance guest recognition</p><p>Coordinate with all departments to ensure seamless, consistent, and high-quality service delivery</p><p>Monitor arrivals, departures, and in-house guests to prioritize and personalize service</p><p>Organize special arrangements, amenities, and tailored experiences to elevate guest satisfaction</p><p>Recognize returning guests and create memorable wow moments aligned with Four Seasons standards</p><p>Conduct routine inspections of guest rooms to ensure quality and maintenance standards</p><p>Handle administrative tasks, reporting, and communicate guest feedback or incidents</p><p>Support team operations, participate in briefings, and assist colleagues during peak periods</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Our Ideal Guest Experience Agent candidate will have:</h2><p>We are seeking a talented Guest Experience Agent to join our team at Four Seasons Hotel Rabat Kasr Al Bahr!</p><ul><li>Strong communication and interpersonal skills</li><li>High attention to detail and organizational ability</li><li>Problem-solving mindset with a guest-focused approach</li><li>Ability to multitask in a fast-paced environment</li><li>Knowledge of hospitality systems (Opera) is an advantage</li><li>Fluency in French, Arabic and English is a must for this location, along with eligibility to work in Morocco.</li></ul><p></p></section>
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<span>At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</span><br><strong>Department Focus:</strong><br> <span>The Customer Experience team at Deliverect is dedicated to empowering our customers' success through personalized guidance and round-the-clock support, ensuring businesses of all sizes can maximize the potential of our products. As passionate advocates for our users, our global team leverages industry expertise and a customer-centric approach to drive continuous improvement and scale successful outcomes worldwide. Committed to providing tailored support and acting as the central point for feedback, we blend a personalized touch with our leading technology to ensure exceptional customer experiences are fundamental to every Deliverect journey.</span><br> <strong>Your Impact:</strong><br> <span>As the Customer Experience Team Lead in Morocco, you will champion our customer-first culture by leading and developing a high-performing support team through a period of exciting regional growth. You will play a pivotal role in optimizing local support workflows and collaborating with global stakeholders to ensure our SMB and enterprise clients receive unparalleled technical assistance. </span><br> <span>This is a full-time, hybrid role with a flexible work schedule, offering 3 days in our Casablanca office and 2 days from the comfort of your home.</span><br><br><p><b>What you will do:</b></p><br><ul>
<li>Global Team Leadership: Manage and develop a global team of 6-12 frontline and premium support agents, providing guidance, coaching, and performance feedback to ensure top-tier support across all customer segments (SMB, MM, Enterprise).</li>
<li>Operational Excellence: Oversee daily operations to ensure efficient ticket resolution, customer satisfaction, and adherence to SLAs. Continuously evaluate and improve support processes and workflows.</li>
<li>Stakeholder Collaboration: Work closely with internal teams, including Product, Engineering, and Sales, to resolve escalated issues, align on processes, and ensure smooth communication between CX and other departments.</li>
<li>Talent Management: Lead recruitment, promotions, and development of team members. Foster a culture of continuous learning and professional growth within the team.</li>
<li>Process Optimization & KPI Management: Analyze team performance metrics, implement strategies to improve efficiency, and ensure alignment across global hubs. Track and report on KPIs, including response time, resolution time, and customer satisfaction.</li>
<li>Project Management: Lead and participate in key CX initiatives aimed at improving customer experience, such as launching new tools, updating internal documentation, and streamlining workflows.</li>
</ul><br><p><b>What you will bring </b></p><br><ul>
<li>2+ years of experience as a technical support team lead or in a similar leadership capacity, ideally within a fast-paced SaaS environment.</li>
<li>Native or professional fluency in English, French, and Arabic is essential for supporting our diverse customer base and internal stakeholders.</li>
<li>Proven ability to analyse performance data (KPIs) and translate insights into actionable workflow optimizations.</li>
<li>Strong technical troubleshooting skills and experience managing complex customer escalations with a high degree of empathy.</li>
<li>Excellent communication and negotiation skills, with the ability to influence cross-functional teams and advocate for the customer’s needs and performance improvement.</li>
</ul><br><p><b>A typical day:</b></p><br><ul>
<li>Set daily priorities, such as team check-in to review open tickets and ensure alignment on SLAs. Provide feedback on team performance and address any escalated issues from the previous day.</li>
<li>Use data analysis tools to monitor team KPIs such as ticket response time, resolution rates, and CSAT. Based on these insights, adjust workflows or implement strategies to optimize performance across regions.</li>
<li>Spend time coaching individual team members, providing actionable feedback on technical troubleshooting, customer communication, and performance metrics. You’ll work closely with your team to develop their skills and improve overall service quality.</li>
<li>Regularly interact with Product, Engineering, and Sales teams to resolve complex or escalated technical issues. Your input ensures that customer needs are met and product improvements are informed by real-world support insights.</li>
<li>Continuously evaluate support processes, identify inefficiencies, and propose workflow improvements that reduce ticket resolution time and enhance the customer experience.</li>
<li>Oversee team development by conducting one-on-one meetings to discuss career progression, handle recruitment for new team members, and manage talent retention strategies.</li>
<li>Lead or participate in key customer experience initiatives, such as improving onboarding processes, enhancing internal documentation, or launching new tools to help the team work more efficiently.</li>
</ul><br> </div>
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<span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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Job : <p><strong>Main mission:</strong> to manage and update the product catalog on the website, create visual and written content to ensure an optimal shopping experience and maximize sales on the E-commerce website.</p><br><br><p><strong>Responsibilities:</strong></p><br><br><ul><li>Review and organize the e-catalogue structure based on categories and sub-categories to facilitate navigation and the shopping experience;</li><li>Integrate products on the e-commerce site (complete product sheets: name, description, photos, price, technical characteristics), prioritizing the promotional calendar and seasonality;</li><li>Highlight seasonal products, promotions, and best-sellers on the website;</li><li>Check the quality and consistency of product sheets (visuals, descriptions, SEO tags);</li><li>Take photos of products, retouch and optimize them (cropping, background, brightness, visual consistency);</li><li>Regularly update the e-commerce catalog: activate, deactivate, and correct product data, missing visuals, incomplete descriptions;</li><li>Remove end-of-series, permanently out-of-stock, or prohibited products for purchase;</li><li>Create advertising banners and promotional visuals;</li><li>Create practical and engaging content for customers via the blog (tutorials, advice);</li><li>Coordinate with the purchasing, marketing, and store teams for catalog updates.</li></ul> <br> <br> Required profile : <ul><li>Bac+2/3 training in web design/graphic design.</li><li>First experience in a similar role desired</li><li>Knowledge of Excel and e-commerce CMS tools (Magento appreciated)</li><li>Proficiency in Adobe Photoshop and Canva</li><li>Passionate about photography, video editing, and visual creation</li><li>Keen sense of detail and written quality</li><li>Rigor, organization, and ability to manage a large volume of references</li></ul> <br><br> </div>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
</p><br><br>
<br> Job : <ul><li>Create 3D designs of parts and sub-assemblies (plastic, sheet metal, mechanical)</li><li>Produce 2D drawings (functional dimensioning, tolerancing)</li><li>Ensure compliance with design rules (DFM, DFA)</li><li>Manage packaging and multi-disciplinary integration</li><li>Participate in design reviews</li><li>Track technical changes (ECR/ECO)</li><li>Collaborate with:<ul><li>calculation / simulation teams</li><li>quality</li><li>industrialization</li><li>suppliers</li></ul></li><li>Ensure data consistency in PLM tools</li><li>Verify technical and industrial feasibility</li></ul> <br> Required profile : <ul><li>Master's degree (engineering school or master's)</li><li>Experienced CAD Designer in mechanical design, specializing in 3D/2D modeling and product integration, working on industrial projects (automotive, rail, aeronautics, or equipment).</li><li>The candidate masters CAD tools and design constraints to deliver robust, industrializable solutions that meet client requirements.</li><li>Proficiency in one or more CAD tools:<ul><li>CATIA V5 / V6</li><li>CREO</li><li>NX (Siemens)</li></ul></li><li>Strong skills in:<ul><li>mechanical design</li><li>plastic design (injection)</li><li>sheet metal design</li></ul></li><li>Good knowledge of:<ul><li>ISO dimensioning / GD&T</li><li>dimension chains</li><li>functional tolerancing</li></ul></li><li>Knowledge of manufacturing processes:<ul><li>plastic injection</li><li>stamping</li><li>machining</li></ul></li><li>Proficiency in PLM tools:<ul><li>ENOVIA / Teamcenter / Windchill</li></ul></li><li>Reading and understanding technical specifications</li></ul><p>Soft Skills:</p><br><br><ul><li>Rigor and attention to detail</li><li>Analytical and problem-solving skills</li><li>Good interpersonal skills and team spirit</li><li>Autonomy and proactivity</li><li>Ability to work in a project environment (deadlines / pressure)</li><li>Clear communication with technical and non-technical teams</li></ul><br> <br><br> </div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p>Key Activities of this Position:</p><br><br><p>People Functions:</p><br><br><p>• Maintain harmonious and professional relationship with all departments and Home Office.</p><br><br><p>• Comply with and enforce Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.</p><br><br><p>• Must have strong interpersonal skills and be able to relate to all levels of management.</p><br><br><p>• Must be able to assist hotel guests with technical requirements and issues.</p><br><br><p>• Actively participate in quarterly Regional Systems meetings and shared ideas and best practices.</p><br><br><p>• Experience in Project Management, hospitality applications, PMS, HSIA, POS, is preferred.</p><br><br><p>• During Pre-Opening, must be able to lead and control 30-60 vendors / contractors at any one time.</p><br><br><p>• During Pre-Opening, must be strong in following up and prioritized tasks for variance vendors, contracts and corporate IST and hotel department heads.</p><br><br><p>• Must be able to provide high levels of service and support to admin users as per contracted Service Level Agreement.</p><br><br><p>Product Functions:</p><br><br><p>• Ensure critical systems, specifically Front Office Property Management System, Call Accounting, HSIA, PABX and Food & Beverage Point of Sales computer systems are available twenty-four (24) hours per day.</p><br><br><p>• Establish and maintain user procedures and hardware familiarization for all systems.</p><br><br><p>• Establish and maintain system security procedures consistent with control requirements and corporate policy.</p><br><br><p>• Maintain accurate records of system files; software and hardware issues and service requirements.</p><br><br><p>• Maintain effective support for end user support process, other systems, including back office, sales & catering and human resources applications or any other property application.</p><br><br><p>• Knowledge of specific hospitality industry applications and interfaces (i.e. Opera, Delphi, Back Office, Spa, HR systems, etc) is desirable.</p><br><br><p>• Responsible for network support & security of Hotel network, Active Directory maintenance, Server Infrastructure maintenance, Network Infrastructure maintenance – wired & wireless, Network protection & failover tools implementation (Firewall, web security, multi-homing devices, etc).</p><br><br><p>• Administer Lotus Notes, connection to global VPN and other communication tools</p><br><br><p>• Establish and maintain, test and monitor backup plan for all systems to ensure protection from loss of data and ensure backups are carried out in accordance with corporate and local policies.</p><br><br><p>• Maintain and promote Four Seasons core technology standards as outlined in the Four Seasons IT Core Standards notes database.</p><br><br><p>• As required, participate in and lead the co-ordination of new systems acquisitions, corporate initiated major projects and technology implementations.</p><br><br><p>• Good knowledge and support for Desktop OS and applications.</p><br><br><p>• Provide direct guest support and quality support to function rooms and conference services.</p><br><br><p>• Assist the Director of Finance in administering all IT related maintenance and services contracts and take a leadership role in establishing scope of the maintenance and services contracts, contract negotiations and bidding process.</p><br><br><p>Profit Functions:</p><br><br><p>• Be a business manager. Recommend new applications as requested by hotels to streamline business processes and improve workflow.</p><br><br><p>• Negotiate and execute computer and data communications contracts to ensure compliance with their requirements.</p><br><br><p>• Implement technology “best practices” from other Four Seasons properties that are workable.</p><br><br><p>• Establish product lifecycle management for hardware/software and 10-year capital planning for technology.</p><br><br><p>• Prepare IT operating budgets, IT capital budgets, and able to discuss and present a business case for all IT expenses.</p><br><br><p>New Opening:</p><br><br><p>• Must be able to lead and maintain control over 50 vendors/contractors at any one time.</p><br><br><p>• Must be strong in following up and prioritize tasks for variance vendors/contractors and hotel department heads.</p><br><br><p>• Must be able to provide regular project updates and manage expectations of the hotel Planning Committees, department heads, Corporate IST and executive stakeholders.</p><br><br><br><br><br><br><br> </div>
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<br> Company culture : <p>
<strong>Es Saadi Marrakech Resort</strong> stands out for a culture strongly driven by <strong>collaboration</strong>, where people, well-being and the quality of human relationships are central. Teams operate in a supportive environment built on trust, solidarity and close management that acts as a mentor and facilitator. This culture is balanced by <strong>innovation</strong> and <strong>organizational</strong> dimensions, encouraging creativity and initiative while ensuring structured processes and operational reliability. <strong>Competition</strong> plays a limited role, with the emphasis clearly placed on collective engagement and collaboration in delivering an outstanding guest experience. </p><br><br>
<br> Job : <p> Join the prestigious world of hospitality in <strong>Marrakech</strong> as an <strong>Information Systems Director</strong>. In a dynamic and stimulating environment, a unique opportunity awaits you to shape the technological future of an exceptional establishment. Your expertise will be the driving force behind our digital transformation and the optimization of our operations.</p><br><br>
<p> Your role will be to ensure the definition and implementation of the IT strategy, in perfect alignment with the company's growth and operational excellence objectives. This will involve ensuring the performance, security, and evolution of information systems while supervising a dedicated team.</p><br><br>
<p> Your main responsibilities will include:</p><br><br>
<ul>
<li> The definition and management of the IT budget.</li>
<li> The management of infrastructure and application development projects.</li>
<li> The supervision of all IT systems (networks, servers, business software).</li>
<li> The implementation of robust security policies and regulatory compliance.</li>
<li> Supporting teams in the adoption of new technologies.</li>
<li> Negotiating with technology suppliers and partners.</li>
<li> Analyzing business needs and proposing innovative solutions.</li>
</ul>
<br> <br> Required profile : <p> A <strong>Master's degree or higher</strong> is required, ideally in Information Technology, Information Systems Engineering, or a related field.</p><br><br>
<p> With significant experience of <strong>10 to 20 years</strong> in information systems management, you have demonstrated your ability to successfully lead major projects and manage teams in complex environments.</p><br><br>
<ul>
<li> Excellent skills in <strong>project management</strong> and <strong>team management</strong>.</li>
<li> Mastery of IT architectures, networks, cybersecurity, and cloud solutions.</li>
<li> Ability to define a <strong>strategic vision</strong> and translate it into concrete action plans.</li>
<li>
<strong>Communication</strong> and negotiation skills with diverse stakeholders.</li>
<li> Knowledge of the hotel industry would be a major asset.</li>
<li> Proficiency in French and English, both spoken and written.</li>
</ul>
<p> If you see yourself in this profile and are ready to take on this stimulating challenge, don't wait any longer and apply now for a chance to join our team.</p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
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<span></span><p><b>Join Yazaki. Connect to the future. </b></p><br> <p><b>Country</b>: Morocco (MA) <br>
<b>City</b>: Tangier<br>
<b>Worksite / Location</b>: Tanger Plant </p><br> <p><b>Job Function</b>: EDS_Manufacturing <br>
<b>Job Discipline</b>: <br>
<b>Job Family</b>: Monozukuri</p><br> <p>Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a New Technology Specialist L2 in our plant in [[location]].</p><br>
<p>.</p><br><p>At Yazaki, we are committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship. </p><br> <p>We are looking forward to receiving your application and to get to know you. Please apply by clicking the 'Apply Now' button. We wish you all the success in your application! </p><br> <p>Ps. Didn't find what you are looking for?<br> Take a look at our careers page! Be careful though, you might find your next dream job. </p><br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Implements the LEONI Operating System (LOS) within the production plant.</font></font></p><p><font dir="auto" ><font dir="auto" >Performs the necessary activities to define the parameters of production equipment during product changes and the introduction of new products.</font></font></p><p><font dir="auto" ><font dir="auto" >establishes and documents local work instructions concerning machine operating methods.</font></font></p><p><font dir="auto" ><font dir="auto" >Trains and supports the production maintenance team on equipment maintenance activities.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Engineering degree or Master's degree in Industrial Engineering, Electromechanical Engineering, Industrial Maintenance, Automation or equivalent field.</font></font></p><p><font dir="auto" ><font dir="auto" >Minimum 3-5 years experience in an industrial environment, ideally in the automotive or wiring industry.</font></font></p><p><font dir="auto" ><font dir="auto" >Solid knowledge in industrial maintenance, equipment commissioning and continuous improvement.</font></font></p><p></p></section>