Microsoft Dynamics Jobs in Morocco
739 Jobs Found
<p>Purpose of the function To make IKEA a relevant and trusted partner for business customers in Morocco by providing affordable, functional, sustainable and well-designed solutions that meet their business needs and create long-term value. Purpose of the job To drive profitable growth in the Services&offices business by building key customer relationships, developing and converting business opportunities, and connecting customer needs with relevant IKEA solutions that create value for both customers and IKEA. Key assignments Develop the Workplace & Services customer portfolio in line with the IKEA for Business strategy and priorities. Build and maintain long-term relationships with companies, office decision-makers, facility managers, service providers and other key stakeholders. Identify, qualify and develop new business opportunities and maintain a healthy sales pipeline. Understand customer needs, workplace requirements, business challenges, project specifications and buying processes, and translate them into relevant IKEA opportunities. Lead customer opportunities from initial contact through needs assessment, solution development, proposals, negotiations and agreement. Collaborate with Interior Design Specialists, IKEA for Business Consultants, Tendering and relevant IKEA functions to develop and deliver relevant IKEA solutions. Grow existing accounts through repeat business, cross-selling and identification of additional workplace or customer needs. Manage the sales pipeline and follow up sales, conversion, profitability and agreed IKEA for Business KPIs. Build market knowledge by following workplace trends, business developments, competitors and emerging opportunities. Share customer and market insights to improve the IKEA for Business offer, customer experience and ways of working.</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2>
<p>Knowledge Workplace and services sector, customer landscape and business opportunities. B2B sales, Key Account Management and business development. Solution selling and translating customer needs into relevant IKEA solutions. Good understanding of the value of functionality, form, quality, sustainability and affordability. Commercial principles including sales, profitability, pricing and pipeline management. Moroccan workplace and services market, including key players, decision-makers and business dynamics.</p>
<h2>Motivation</h2>
<p>Passionate about people, business and IKEA. Driven by understanding how people and businesses work and creating solutions that add value. Energised by building relationships, networks and new business opportunities. Motivated by making the IKEA offer relevant, accessible and affordable for business customers. Entrepreneurial, proactive and comfortable taking ownership. Curious and motivated by learning from customers, workplaces and the market. Driven to achieve results in line with IKEA values. Enjoys working through collaboration and achieving results without formal authority.</p>
<h2>Capabilities</h2>
<ul>
<li>Understands the customer s business and puts their needs at the centre.</li>
<li>Is self-starting and proactive, taking initiative and creating opportunities without waiting for direction.</li>
<li>Drives profitable growth while balancing customer value and IKEA goals.</li>
<li>Builds trust and long-term customer relationships.</li>
<li>Connects customer needs with simple, relevant and affordable IKEA solutions.</li>
<li>Influences stakeholders and moves opportunities forward without formal authority.</li>
<li>Connects people, functions and IKEA capabilities around the customer.</li>
<li>Challenges complexity and finds better ways of working.</li>
<li>Uses customer and market insights to identify new opportunities.</li>
<li>Takes ownership, acts with urgency and delivers results.</li>
</ul>
<h2>Ideal experience & education</h2>
<ul>
<li>Bachelor s degree or equivalent in Business, Sales, Marketing, Business Administration, Facility Management, or a related field.</li>
<li>5+ years of relevant B2B sales, Key Account Management or Business Development experience, with significant experience in the Workplace, Office or Services sector.</li>
<li>Proven experience working with companies, corporate offices, service providers, facility management companies or similar businesses.</li>
<li>Proven track record in developing customer portfolios, generating new business and managing strategic customer relationships.</li>
<li>Experience managing complex sales cycles, projects and multiple customer stakeholders.</li>
<li>Strong understanding of the Moroccan workplace and services market, including key players, decision-makers and business dynamics.</li>
<li>Proven experience in solution selling, negotiation and pipeline management.</li>
<li>Strong digital skills and experience using CRM and sales management tools.</li>
<li>Fluent in French and English.</li>
<li>Willingness and ability to travel to customers and business locations as required.</li>
</ul>
<p>KEY DIMENSIONS: SCOPE & SCALE The Customer Engagement Lead role is designed to focus exclusively on customer engagement at the country level. This role assumes paramount importance in directly engaging with customers, understanding their needs and preferences, and driving strategies that enhance customer satisfaction and loyalty.</p><p>Customer Strategic Focus: Lead the development of a customer-centric strategic focus that aligns with overall business objectives, identifying key opportunities to enhance engagement and satisfaction. Customer Persona Development: Craft detailed customer personas based on robust data and insights, enabling the team to deeply understand the motivations, challenges, and behaviors of different customer segments. Customer Journey Mapping: Map out comprehensive customer journeys for each persona, identifying key touchpoints and opportunities to engage and add value Customer Engagement Plan: Design and implement a strategic customer engagement plan that leverages identified personas and journey insights with detail specific activities, channels, and messages tailored to engage each segment effectively, driving meaningful interactions and building strong relationships Go-to-Market Channel Assessment & Choices: Conduct thorough assessments of available go-to-market channels, evaluating their effectiveness in reaching target customer segments. Make strategic choices about which channels to prioritize based on alignmenet with customer preferences and behaviors, ensuring efficient and impactful reach Call Plan by Channel: Develop detailed call plans for each chosen channel, outlining the frequency, messaging and objectives of interactions. This planning ensures that all customer communications are consistent, personalized, and strategically timed to optimize engagement and response rates Glocal Context Elaboration: Articulate a glocal strategy that balances global brand strategies with local market nuances. This involves adapting global engagement initiatives to fit local customer preferences and regulatory environments, ensuring strategies are both globally aligned and locally resonant.</p><p>ROLE RESPONSIBILITIES Lead and execute innovative customer engagement strategies within the assigned geography/country, prioritizing direct interactions with customers. The role aims to embody and advocate for a Customer First philosophy, ensuring that all engagement initiatives are deeply aligned with customer needs, thereby driving satisfaction and loyalty. Customer Engagement Strategy: Develop and implement a comprehensive customer engagement strategy that prioritizes direct, meaningful interactions, leveraging insights to drive engagement and satisfaction Design customer journeys: Ensure the personalization of customer interactions & content across channels Analyze touchpoints across the customer journey: Leverage data to understand individual preferences and tailor the customer experience, ensuring a more personalized and relevant engagement Content Strategy Plan: Develop the adapted content, on a glocal manner, in respect of the regulatory frame & in coordination with the dedicated partner functions (medical, regulatory...) Collaboration with Brand Leads: Work closely with Brand Leads to ensure that engagement strategies complement and amplify brand strategies, align with the overall objectives Omni-Channel Engagement: Utilize an omni-channel approach to engage customers across multiple platforms, ensuring consistency and personalization in all communications to meet customers where they are. Map out the entire customer journey, identifying touchpoints across various channels. Analyze how customers interact with the brand at each touchpoint and work to optimize these interactions for a seamless and positive experience. Customer Insight and Analysis: Collect customer feedback and insights to identify areas for improvement Enhance customer satisfaction, loyalty, and overall experience by addressing pain points and meeting customer expectations Cross-Functional Leadership: Lead the customer engagement with a strong Customer First ethos, empowering team members to innovate and excel in their engagement initiatives Work in close cooperation with the salesforce optimizing processes and systems to ensure a seamless and positive customer journey Ensure that employees understand and deliver a positive customer experience is a key aspect of CX roles. This involves training employees to meet customer expectations and handle various customer interactions effectively Work in Agile when possible with the transversal team when possible, with an innovation mindset</p><p>MAIN REQUIREMENTS Education Background: Minimum Bachelor s degree in Marketing, Business Administration, or any related field Pharmaceutical Industry Understanding: Deep understanding of the pharmaceutical industry s regulatory environment, market dynamics and customer engagement Customer knowledge: Understanding HCPs preferred experiences. Deep knowledge of key clients & the end-to-end customer journey. CX professionals need to identify and map out the various touchpoints and interactions customers have with the company, from initial awareness to post-purchase support. Strong expertise in Omnichannel and Channel mix Knowledge and experience of innovative methodologies such as scrum, lean start up , nudge and design thinking. Out of the box thinker, always searching for new opportunities Technical proficiency: Experience with digital engagement tools, AI applications for customer insights, and familiarity with Agile methodologies Language Proficiency: Fluent in the primary language(s) of the country or countries of operation, with strong communication skills Role model of PTW behaviours</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum Bachelor's degree in Marketing, Business Administration, or any related field.</li><li>Deep understanding of the pharmaceutical industry's regulatory environment, market dynamics, and customer engagement.</li><li>Understanding of HCPs preferred experiences. Deep knowledge of key clients & the end-to-end customer journey.</li><li>Strong expertise in Omnichannel and Channel mix.</li><li>Knowledge and experience of innovative methodologies such as scrum, lean startup, nudge, and design thinking.</li><li>Out-of-the-box thinker, always searching for new opportunities.</li><li>Experience with digital engagement tools, AI applications for customer insights, and familiarity with Agile methodologies.</li><li>Fluent in the primary language(s) of the country or countries of operation, with strong communication skills.</li><li>Proven track record of developing and implementing successful customer engagement strategies that have significantly improved customer satisfaction and loyalty.</li><li>Proven experience in leading customer engagement or relationship management initiatives, preferably within the healthcare or pharmaceutical sector.</li><li>Hands-on experience in leading digital transformation projects, specifically those enhancing customer engagement through AI and data analytics.</li><li>Demonstrated ability to manage projects using Agile methodologies, effectively leading cross-functional teams and adapting strategies in a dynamic, fast-paced environment.</li><li>Experience ensuring all customer engagement activities comply with local regulations and ethical standards, particularly in the pharmaceutical or healthcare industry.</li><li>Ability to leverage insights and data to develop and execute effective customer engagement strategies.</li><li>Demonstrated ability to lead by example, fostering a Customer First culture within the team and across the organization.</li><li>A deep commitment to understanding and prioritizing the customer's needs and preferences.</li><li>Flexibility to adapt strategies in real-time based on customer feedback and market changes, and creativity in finding new ways to engage and delight customers.</li><li>Strong collaborative skills to work effectively with Brand Leads and cross-functional teams, ensuring alignment between customer engagement and brand strategies.</li><li>Ability and mindset to adapt to new ways of working such as Agile.</li><li>Proficiency in digital engagement tools and platforms, with a strong understanding of how AI can be applied to enhance customer interactions and personalize communication.</li></ul>
<h2 class="h5">Job description</h2>
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<p><strong>Req ID:</strong> <span>380646</span> </p><br><br><p>NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.</p><br><br><p>We are currently seeking a Service Desk Agent Italian / French to join our team in Casablanca, Casablanca [Dar el Beïda] (MA-CAS), Morocco (MA).</p><br><br><p><strong>Service Desk Agent Italian/ French</strong></p><br><br><p><strong>Remote, Morocco</strong></p><br><br><p><strong>Competitive Salary + Benefits</strong></p><br><br><br><p><strong>Role Overview</strong></p><br><br><p>The Service Desk Agent advises and assists users over the phone and electronically in solving problems related to hardware, software, networks and peripherals using available technology. Screens, diagnoses, researches and resolves user issues. Documents service requests and dispatches orders to support groups for problem resolution. Advises users on the interpretation of Information Technology (IT) policies, capabilities, limitations, etc. Provides quick response to ensure maximum uptime of all users.</p><br><br><br><p><strong>Role Responsibilities</strong></p><br><br><ul><li>Identify issues, investigate root causes and recommend solutions to reported problems</li><li>Provide technical guidance in activities associated with identifying, prioritizing and resolving problems by telephone and e-mail</li><li>Screen, refer and diagnose internal inquiries and work requests relating to PC maintenance</li><li>May prepare help desk incident reports and assist in hardware and software evaluation</li><li>Participate in a supportive role by acting as a liaison between customers and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner.</li></ul><p><strong>Key Skills</strong></p><br><br><ul><li>University education, preferably technical degree or Microsoft certifications;</li><li>Up to two years’ experience that shows good knowledge of Microsoft Operating Systems local and remote administration and Microsoft Office family applications;</li><li>Experience of providing remote IT support;</li><li>Excellent communication and customer service skills;</li><li>Fluency in Italian and French Languages;</li><li>Flexibility to work shifts if required.</li></ul><br><p><strong>Benefits</strong></p><br><br><p>Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.</p><br><br><p><strong>About NTT DATA</strong></p><br><br><p>NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com</p><br><br><p><strong><em>NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. </em></strong><strong><em>This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.</em></strong></p><br><br><p>#LI-NorthAmerica</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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Company culture : <p><b><span><span><span>Hôpital UIR</span></span></span></b> <strong>– International University Hospital of Rabat</strong> operates within a predominantly <strong>collaborative culture</strong>, where people, trust, and teamwork are central to daily practices. The hospital promotes a close and supportive management style focused on empowerment, guidance, and collective commitment. This collaborative foundation is reinforced by a strong <strong>innovation dimension</strong>, encouraging initiative, experimentation, and continuous improvement. It is supported by structured processes ensuring reliability and efficiency, while competitive dynamics play a clearly secondary role.
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<br> Job : <p>Reporting to the Director of Purchasing, the Administrative Officer provides administrative support to the Purchasing Department. They ensure the reliability, traceability, and compliance of documents related to purchasing processes, contribute to the administrative follow-up of supplier files, and participate in the smooth running of the department's activities.</p><br><br><p><br>Your main tasks will include:</p><br><br><p><strong>Administrative management of purchases</strong></p><br><br><ul><li>Ensure administrative follow-up of purchasing files throughout their life cycle.</li><li>Ensure the completeness and compliance of documents constituting the purchasing files.</li></ul><p><strong>Order management and administrative follow-up</strong></p><br><br><ul><li>Ensure the recording, tracking, and archiving of purchase orders and contracts.</li><li>Ensure administrative follow-up of deliveries and follow up with stakeholders in case of delays.</li><li>Check consistency between purchase orders, receiving slips, and invoices.</li><li>Ensure administrative follow-up of documentation disputes with suppliers.</li><li>Participate in the monitoring of contracts and their expiry dates.</li></ul><p><strong>Supplier management</strong><br> </p><br><br><ul><li>Update and maintain the supplier database.</li><li>Ensure the administrative management of supplier referencing files.</li><li>Collect and verify administrative and regulatory documents from suppliers.</li><li>Handle routine administrative exchanges with suppliers.</li></ul><p><strong>Reporting and performance monitoring</strong></p><br><br><ul><li>Develop and update administrative dashboards for the Purchasing Department.</li><li>Monitor purchase orders and contracts.</li><li>Produce reports requested by management.</li></ul><p><strong>Document management and archiving</strong></p><br><br><ul><li>Ensure the organization and updating of physical and digital archives.</li><li>Ensure the traceability and availability of purchasing documents.</li><li>Ensure compliance with filing and archiving rules.</li><li>Prepare files necessary for internal and external audits.</li></ul><p><strong>Compliance and confidentiality</strong></p><br><br><ul><li>Ensure compliance with internal procedures.</li><li>Guarantee the confidentiality of information handled.</li><li>Ensure that files comply with current documentary requirements.</li></ul><p><strong>Key performance indicators for the position:</strong></p><br><br><ul><li>Compliance rate of purchasing files.</li><li>Adherence to administrative processing deadlines.</li><li>Quality of physical and digital archiving.</li><li>Adherence to purchasing procedures.</li></ul> <br> <br> Required profile : <ul><li>University degree in purchasing, management, or a related field (Bac+3 / Bachelor's degree)</li><li>Excellent command of French</li><li>Advanced computer skills: Office Suite (Outlook, PowerPoint, Excel, Word) and collaborative/communication tools (Internet, email, shared calendars, web conferencing, intranet...)</li><li>Knowledge of administrative management and writing standards</li><li>Knowledge of note-taking techniques</li><li>Proficiency in filing and archiving methods and digitization techniques</li><li>Excellent communication and organizational skills</li><li>Rigor, versatility, responsiveness, ability to prioritize and manage multiple tasks. </li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
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Company culture : <p>
<strong>Centrale Danone</strong> is characterized by an <strong>innovation-driven culture</strong>, where creativity, agility and experimentation are central to the organization’s dynamics. This is complemented by a <strong>strong collaborative dimension</strong>, fostering team engagement, quality relationships and talent development. The company also maintains a performance-oriented mindset, supported by a focus on results, while relying on structured processes to ensure efficiency and reliability. Overall, it reflects a balance between innovation, teamwork and operational discipline. </p><br><br>
<br> Job : <p>Centrale Danone is looking for its new <strong>Plant Technical Manager</strong> based at the Meknès Plant.</p><br><br><p>In this role, you will be responsible for:</p><br><br><ul><li>Defining the annual investment needs with the Plant management for the preparation of the plant budget;</li><li>Managing the annual maintenance budget;</li><li>Actively participating in the plant's master plan;</li><li>Developing and planning, in consultation with the various departments, the preventive maintenance of the plant's equipment and facilities, ensuring minimal machine downtime;</li><li>Participating in the design of new installations, monitoring, execution, and control of contractual performance, and ensuring the integration of new equipment into the maintenance plan;</li><li>Contributing to the successful completion of programmed projects through coordination with relevant entities and by respecting deadlines and recommended performance levels;</li><li>Contributing to the development and modernization of facilities by integrating quality and productivity objectives;</li><li>Managing the interface with service providers by developing specifications for tenders, planning and monitoring execution work for programmed projects;</li><li>Monitoring improvement projects for the process within the plant, broken down into collective actions;</li><li>Training and leading your team around predefined quality objectives;</li><li>Ensuring customer satisfaction within your process to increase their satisfaction with your requirements and in line with predefined performance;</li><li>Contributing to the continuous improvement of manufacturing processes and their environment;</li><li>Managing the spare parts warehouse section;</li><li>Participating in internal audits to constantly strive for improved equipment safety;</li><li>Formally reporting any deviations related to food safety;</li><li>Ensuring the monitoring and control of food safety aspects (CCP, PRPO monitoring, etc.);</li><li>Planning and managing the implementation of the Maintenance, PTN, and Metrology Process for the plant;</li><li>Leading and participating in the updating of the HACCP System / PRP Plan;</li><li>Participating in the analysis of verification activity results;</li><li>Being responsible for the safety of your employees and individuals working in your area;</li></ul> <br> <br> Required profile : <p>Experienced Engineer, Bac + 5 (Master's degree level) with a minimum of 10 years of experience --> (Strong skills in: Production/ Maintenance).</p><br><br><p><strong>Technical Skills:</strong></p><br><br><ul><li>Project management;</li><li>Ensuring safety of interventions;</li><li>Applying and enforcing technical specifications (standards and regulations);</li><li>Analyzing failures to propose improvements;</li><li>Directing and monitoring maintenance and repair work.</li></ul><p><strong>Managerial / Behavioral Skills:</strong></p><br><br><ul><li>Leadership</li><li>Adaptability</li><li>Initiative</li><li>Achievement</li><li>Conceptualization</li></ul> <br><br> </div>
<p><br></p><p> </p> <p> </p> <p> <b>Job Description:</b> </p> About Innovative Medicine <p> Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. </p> <p> Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.</p> <p><br></p><p>Johnson & Johnson Innovative Medicine is hiring a <b>Market Access Manager </b>to join our <b>Market Access</b> team located in <b>Casablanca, Morocco. </b> </p> <br> <b>GENERAL INFORMATION<br> </b> <p> <b>Job Title: </b>Market Access Manager (MAM) Morocco</p> <p> <b>Reporting to: </b>Regional Market Access Head</p> <p> <b>Functional Group: </b>Market Access</p> <p> <b>Direct Reports: </b>N/A</p> <br> <b>Overall Purpose of Job</b> <p>The Market Access Manager (MAM) is locally accountable for the market access strategy implementation and action plan for the Morocco portfolio thanks to high-quality deliverables that support timely and sustainable patient access. The role combines value and reimbursement dossier preparation, value projects development and implementation, pricing business-case preparation, launch readiness, patient access solutions and stakeholder engagement.</p> <p>The MAM works closely with the Market Access team members as well as with cross-functional teams. The Market Access Manager will report to the Market Access Head Maghreb and FSA.</p> <p> <br> <br> </p> <b>Essential Duties and Responsibilities</b> <br> <p> <b>Field-time allocation:</b> Approximately 20% of working time, according to business needs.</p> <br> <p>Develop and implement Morocco market access plans</p> <ul> <li>Translate regional access, pricing and reimbursement strategy into tactical plans for priority therapeutic areas and brands, with clear objectives, milestones and resource requirements.</li> <li>Build launch-access plans for new products and pipeline assets, anticipating evidence, pricing, reimbursement and stakeholder needs.</li> <li>Design and support compliant, sustainable patient access programs based on patient, brand and segment identified needs; monitor performance and coordinate relevant external partners.</li> </ul> <br> <p>Lead technical access deliverables and value recognition initiatives</p> <ul> <li>Develop value and reimbursement dossiers, evidence packs, value propositions and health-economic analyses in line with evolving national requirements.</li> <li>Conduct pricing analyses, and scenario assessments, and support the preparation of robust business cases for internal submissions.</li> <li>Provide market access training to Strategic Account Managers and other relevant teams.</li> <li>Develop compliant materials to support external communication on access programs, value propositions and market access initiatives.</li> </ul> <br> <p>Environment Insights and stakeholder engagement</p> <ul> <li>Consolidate and analyze insights on patient-pathway barriers, payer requirements, policy developments and competitive dynamics to identify emerging access opportunities and risks and recommend practical actions.</li> <li>Develop a strong understanding of access pathways and specific requirements across public and private sectors and relevant patient and payer segments.</li> <li>Key access stakeholders engagement in line with the approved engagement strategy (health authorities, payers, institutions, healthcare professionals).</li> <li>Support national advisory boards, payer events and broader healthcare-environment initiatives.</li> </ul> <br> <p>Drive aligned and compliant execution</p> <ul> <li>Partner with Medical, Regulatory, Commercial, Finance, Legal, Compliance, Pharmacovigilance, Quality and regional access teams.</li> <li>Manage access projects against agreed timelines and coordinate field implementation with relevant internal functions and external partners.</li> <li>Manage and monitor assigned projects and functional budgets.</li> </ul> <p> <br> <br> </p> <p>The Market Access Manager will interact with</p> <ul> <li> <b>Externally: </b>Local payers, public and private institutions, healthcare professionals, service providers and other relevant access stakeholders.</li> <li> <b>Internally: </b>The Regional Market Access Head, Strategic Account Managers, Market Access Coordinator, Medical, Regulatory, Commercial, Finance, Legal, Compliance, Pharmacovigilance, Quality and regional access teams.</li> </ul> <br> <p>Compliance Responsibilities</p> <ul> <li>Ensure safety reporting requirements are met in accordance with applicable company policies and procedures when planning projects, developing materials, executing activities and contracting external partners.</li> <li>Ensure legal, compliance, fair-market-value, transfer-of-value, data-privacy and materials-review requirements are understood and appropriately applied when planning projects, developing materials, executing projects and contracting vendors.</li> <li>Maintain inspection readiness, including completion of required training and appropriate documentation.</li> </ul> <p><br></p> <p> <b>Core Competencies Required for This Role</b> </p> <ul> <li>Customer and patient focus.</li> <li>Strategic and analytical thinking.</li> <li>Results and solution orientation.</li> <li>Clear communication, collaboration and interpersonal effectiveness, good negotiation skills.</li> <li>Planning, organization, discipline and attention to detail.</li> <li>Accountability, integrity and sound judgment.</li> <li>Adaptability, initiative and ability to drive progress in a changing environment.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree in pharmacy, medicine, life sciences, public health, business or a related discipline; postgraduate training in health economics, Market access or health policy is an advantage.</li><li>4 5 years of relevant professional experience in the pharmaceutical industry, including experience in market access, pricing, reimbursement, health economics or a closely related function.</li><li>Strong knowledge of the Moroccan healthcare system, payer environment, reimbursement pathways and key public and private institutions.</li><li>Demonstrated experience developing access strategies, value dossiers, health-economic analyses, pricing analyses, business cases or patient access solutions.</li><li> <b>Strong proficiency in Microsoft Excel</b>, including the ability to build and interpret pricing models, financial simulations, business cases, trackers and scenario analyses.</li><li>Strong analytical, technical writing and presentation skills, with the ability to translate strategic insights into practical, evidence-based initiatives.</li><li>Strong project-management capability, with demonstrated ability to manage multiple dossiers, submissions and launch-access workstreams against demanding timelines.</li><li>Proven field stakeholder-management experience, with the ability to communicate, influence, negotiate and build sustainable relationships with internal and external stakeholders.</li><li>Demonstrated ability to drive change and deliver results effectively within a matrix and evolving organization.</li><li>Fluent written and spoken French and English; Arabic is an advantage.</li></ul><p> <b>Core Competencies Required for This Role</b> </p><ul><li>Customer and patient focus.</li><li>Strategic and analytical thinking.</li><li>Results and solution orientation.</li><li>Clear communication, collaboration and interpersonal effectiveness, good negotiation skills.</li><li>Planning, organization, discipline and attention to detail.</li><li>Accountability, integrity and sound judgment.</li><li>Adaptability, initiative and ability to drive progress in a changing environment.</li></ul><p> <b>Special Requirements:</b> </p><ul><li>Good scientific or medical knowledge and sound understanding of health-economic and market access principles.</li></ul>
<h2 class="h5">Job description</h2>
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Company culture : <p><b><span><span><span>Hôpital UIR</span></span></span></b> <strong>– International University Hospital of Rabat</strong> operates within a predominantly <strong>collaborative culture</strong>, where people, trust, and teamwork are central to daily practices. The hospital promotes a close and supportive management style focused on empowerment, guidance, and collective commitment. This collaborative foundation is reinforced by a strong <strong>innovation dimension</strong>, encouraging initiative, experimentation, and continuous improvement. It is supported by structured processes ensuring reliability and efficiency, while competitive dynamics play a clearly secondary role.
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<br> Job : <p><strong>Operational Management of Ongoing Training (The "Run") Annual Training Plan (ATP):</strong><br> </p><br><br><ul><li>Ensure business continuity by gathering urgent and regulatory needs from the hospital's departments.</li><li>Financial optimization: Lead financing engineering so that costs related to the creation and initial training of the Academy are optimally integrated into reimbursement schemes (CSF and GIAC in Morocco).</li><li>Ongoing logistics: Supervise the deployment of mandatory training related to patient safety and hospital protocols in collaboration with each department.</li></ul><p><strong>Project Phase: Design and Structuring of the Academy (Priority for Year 1 & 2):</strong></p><br><br><ul><li>Feasibility study and Business Plan: Participate in defining the Academy's model (internal vs. external targets, pricing, academic partnerships).</li><li>Training offer engineering: Map the key expertise of the university hospital to design the first courses (centers of excellence in nursing, emergencies, hospital management, etc.).</li><li>Setting up educational infrastructure: Write the specifications and lead the selection/deployment of the future digital platform (LMS / E-learning).</li><li>Collaborate on the setup of dedicated physical spaces (classrooms, medical simulation labs).</li><li>Recruitment of "Pioneers": Identify, persuade, and unite the first circle of internal trainers (Professors, Doctors, Health Managers) and formalize their status within the project.</li><li>Legal and regulatory engineering: Prepare program accreditation files and structure partnership agreements (faculties, ministries, EdTech partners).</li></ul><p><br><strong>Training Management and Monitoring</strong></p><br><br><br><ul><li>Ensure administrative follow-up of training activities: registrations, invitations, attendance, certificates, archiving, and updating training records.</li><li>Coordinate communication with employees, managers, trainers, and external organizations to ensure smooth training delivery.</li><li>Participate in the selection and monitoring of training providers and stay updated on market offerings.</li><li>Organize "warm-up" and follow-up evaluations, analyze participant satisfaction, and propose necessary improvement actions.</li></ul><p><br><strong>Reporting and Continuous Improvement</strong></p><br><br><ul><li>Implement and monitor training indicators and prepare dashboards and periodic reports for Management.</li><li>Participate in monitoring the training budget and preparing necessary documents for audits.</li><li>Ensure traceability and compliance of training files.</li><li>Contribute to the continuous improvement of training management processes and tools.</li></ul> <br> <br> Required profile : <ul><li>University degree (Bac+5) in Human Resources Management, Training Engineering, or Project Management.</li><li>Proven professional experience of at least five (5) years in a similar role.</li><li>Proficiency in scoping, planning (Gantt, milestones), risk management, and budget monitoring tools.</li><li>Ability to structure skills frameworks and design a comprehensive training architecture.</li><li>Analytical and organizational skills: Ability to manage daily training operations while advancing on the Academy's strategic deliverables.</li><li>Creativity, proactivity, and ability to innovate in a dynamic environment.</li><li>Rigor, respect for confidentiality and ethical standards, and commitment to equity.</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
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Company culture : <p><strong>HUIR – International University Hospital of Rabat</strong> operates within a predominantly <strong>collaborative culture</strong>, where people, trust, and teamwork are central to daily practices. The hospital promotes a close and supportive management style focused on empowerment, guidance, and collective commitment. This collaborative foundation is reinforced by a strong <strong>innovation dimension</strong>, encouraging initiative, experimentation, and continuous improvement. It is supported by structured processes ensuring reliability and efficiency, while competitive dynamics play a clearly secondary role.
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<br> Job : <p><strong>Operational Management of Ongoing Training (The "Run") Annual Training Plan (ATP):</strong><br> </p><br><br><ul><li>Ensure business continuity by gathering urgent and regulatory needs from the hospital's departments.</li><li>Financial optimization: Lead financing engineering so that costs related to the creation and initial training of the Academy are optimally integrated into reimbursement schemes (CSF and GIAC in Morocco).</li><li>Ongoing logistics: Supervise the deployment of mandatory training related to patient safety and hospital protocols in collaboration with each department.</li></ul><p><strong>Project Phase: Design and Structuring of the Academy (Priority for Year 1 & 2):</strong></p><br><br><ul><li>Feasibility study and Business Plan: Participate in defining the Academy's model (internal vs. external targets, pricing, academic partnerships).</li><li>Training offer engineering: Map the key expertise of the university hospital to design the first courses (centers of excellence in nursing, emergencies, hospital management, etc.).</li><li>Setting up educational infrastructure: Write the specifications and lead the selection/deployment of the future digital platform (LMS / E-learning).</li><li>Collaborate on the setup of dedicated physical spaces (classrooms, medical simulation labs).</li><li>Recruitment of "Pioneers": Identify, persuade, and unite the first circle of internal trainers (Professors, Doctors, Health Managers) and formalize their status within the project.</li><li>Legal and regulatory engineering: Prepare program accreditation files and structure partnership agreements (faculties, ministries, EdTech partners).</li></ul><p><br><strong>Training Management and Monitoring</strong></p><br><br><br><ul><li>Ensure administrative follow-up of training activities: registrations, invitations, attendance, certificates, archiving, and updating training records.</li><li>Coordinate communication with employees, managers, trainers, and external organizations to ensure smooth training delivery.</li><li>Participate in the selection and monitoring of training providers and stay updated on market offerings.</li><li>Organize "warm-up" and follow-up evaluations, analyze participant satisfaction, and propose necessary improvement actions.</li></ul><p><br><strong>Reporting and Continuous Improvement</strong></p><br><br><ul><li>Implement and monitor training indicators and prepare dashboards and periodic reports for Management.</li><li>Participate in monitoring the training budget and preparing necessary documents for audits.</li><li>Ensure traceability and compliance of training files.</li><li>Contribute to the continuous improvement of training management processes and tools.</li></ul> <br> <br> Required profile : <ul><li>University degree (Bac+5) in Human Resources Management, Training Engineering, or Project Management.</li><li>Proven professional experience of at least five (5) years in a similar role.</li><li>Proficiency in scoping, planning (Gantt, milestones), risk management, and budget monitoring tools.</li><li>Ability to structure skills frameworks and design a comprehensive training architecture.</li><li>Analytical and organizational skills: Ability to manage daily training operations while advancing on the Academy's strategic deliverables.</li><li>Creativity, proactivity, and ability to innovate in a dynamic environment.</li><li>Rigor, respect for confidentiality and ethical standards, and commitment to equity.</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company culture : <p><strong>HUIR – International University Hospital of Rabat</strong> operates within a predominantly <strong>collaborative culture</strong>, where people, trust, and teamwork are central to daily practices. The hospital promotes a close and supportive management style focused on empowerment, guidance, and collective commitment. This collaborative foundation is reinforced by a strong <strong>innovation dimension</strong>, encouraging initiative, experimentation, and continuous improvement. It is supported by structured processes ensuring reliability and efficiency, while competitive dynamics play a clearly secondary role.
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<br> Job : <p>The Rabat International University Hospital (HUIR) is looking for a qualified and motivated <strong>Senior Network Engineer (M/F)</strong> to join our team. They will be responsible for the design, deployment, operation, and evolution of the institution's network infrastructures. They will ensure the availability, performance, security, and resilience of network architectures in line with business needs and the organization's strategic directions.</p><br><br><p><strong>Network Design and Architecture</strong></p><br><br><ul><li>Design and evolve LAN, WAN, WLAN, and Datacenter network architectures.</li><li>Define technical standards and best practices for operation.</li><li>Participate in digital transformation and infrastructure modernization projects.</li><li>Carry out technical studies and network architecture diagrams.</li></ul><p><strong>Administration and Operation</strong></p><br><br><ul><li>Manage network equipment (switches, routers, Wi-Fi controllers, firewalls, load balancers).</li><li>Ensure network availability and performance.</li><li>Supervise and optimize communication infrastructures.</li><li>Handle complex Level 2 and 3 incident management.</li></ul><p><strong>Cisco Networks and SD-Fabric</strong></p><br><br><ul><li>Design, deploy, and administer Cisco Enterprise environments.</li><li>Implement and operate infrastructures based on Cisco SD-Access (SD-Fabric).</li><li>Administer Cisco DNA Center solutions and network segmentation architectures.</li><li>Ensure automation and orchestration of network services.</li></ul><p><strong>Network Security</strong></p><br><br><ul><li>Implement network security policies.</li><li>Administer access control and segmentation solutions.</li><li>Participate in security audits and vulnerability management.</li><li>Design highly available and secure architectures.</li></ul><p><strong>Documentation and Governance</strong></p><br><br><ul><li>Write and maintain technical documentation.</li><li>Develop operational and service continuity procedures.</li><li>Participate in defining specifications and evaluating technical solutions.</li><li>Ensure knowledge transfer to technical teams.</li></ul> <br> Required profile : <ul><li>Proficiency in TCP/IP, OSPF, BGP, VRRP, HSRP, STP, and QoS protocols.</li><li>Excellent knowledge of LAN, WAN, WLAN, and Datacenter architectures.</li><li>Proficiency in high availability and network redundancy technologies.</li><li>Excellent command of Cisco Catalyst and Nexus equipment.</li><li>Proven expertise in Cisco SD-Access (SD-Fabric).</li><li>Good command of Cisco DNA Center.</li><li>Management of Cisco Wireless Controllers (WLC) and wireless infrastructures.</li><li>Proficiency in Firewall solutions (Palo Alto, Fortinet, Cisco, or equivalent).</li><li>NAC, network segmentation, SSL/IPSec VPN.</li><li>Good knowledge of cybersecurity applied to network infrastructures.</li><li>Knowledge of Linux and Windows Server environments.</li><li>Monitoring tools: PRTG, Centreon, Zabbix, SolarWinds, or equivalents.</li><li>Network automation (Python, Ansible, REST API) is a plus.</li><li>State Engineering degree in Networks and Telecommunications, Computer Science, or equivalent (Master's degree - Bac+5).</li><li>Minimum 7 years of experience in enterprise network administration and architecture.</li><li>Significant experience in designing and operating complex Cisco infrastructures.</li><li>Participation in Cisco SD-Access / SD-Fabric deployment projects.</li><li>Cisco CCNP Enterprise certification (mandatory or highly desirable).</li><li>Network security certifications are a plus.</li><li>Strong analytical and problem-solving skills.</li><li>Initiative and autonomy.</li><li>Rigor and organizational skills.</li><li>Excellent writing and communication skills.</li><li>Ability to work in a team and manage cross-functional projects.</li></ul> <br><br> </div>
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Company Description<br><p>The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable prices . We are part of IKEA Al-Homaizi Limited, operating in three countries - Kuwait, Jordan, and MOROCCO.</p><br><p>Our keywords are Home, People, Happiness, Development, Leadership, Inclusion & Diversity, All with Passion!</p><br><p>Join us to bridge your dreams and unique ideas within an organization that believes in People !</p><br><br>Job Description<br><p><strong>Purpose of the Job</strong></p><br><p>At IKEA, we are dedicated to delivering exceptional customer experiences. As a Key Account Manager, your role is crucial in building and developing relationships with our clients throughout their project journey. Your primary focus will be on ensuring customer satisfaction, fostering loyalty, and facilitating business growth.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li><p>Develop and execute an integrated customer engagement strategy to identify potential customers, understand their needs, and establish initial contact to build rapport and credibility.</p><br></li><li><p>Conduct constructive negotiations with customers to reach mutually beneficial agreements, clearly articulating terms, pricing, and contract details while addressing concerns and objections.</p><br></li><li><p>Serve as the primary liaison between customers and internal teams (designers, supply/services coordinators), ensuring clear communication and seamless coordination throughout project delivery.</p><br></li><li><p>Schedule regular follow-ups and check-ins with existing and potential customers through multiple channels (in-person meetings, phone calls, emails, social media) to provide tailored ongoing support.</p><br></li><li><p>Develop compelling sales presentations that highlight product and service value propositions, tailoring messaging to resonate with target audiences.</p><br></li><li><p>Implement quality control measures to ensure products and services meet customer expectations and maintain high standards throughout the delivery process.</p><br></li></ul><br>Qualifications<br><p><strong>Knowledge</strong></p><br><ul><li>Understanding of local market dynamics, competitor analysis, and business customer goals to develop strategic initiatives that drive sales growth.</li><li>Thorough knowledge of IKEA's product offerings, B2B range, services, and pricing to advise key clients on suitable solutions.</li><li>Strong negotiation abilities to secure favourable terms and agreements with key clients.</li></ul><p><strong>Motivation</strong></p><br><ul><li>Passion for creating exceptional customer experiences and achieving sales targets whilst fostering lasting relationships.</li><li>Resilience and adaptability to embrace changing customer needs and market trends with a positive attitude.</li><li>Alignment with IKEA's values of respect, integrity, and inclusivity.</li></ul><p><strong>Capabilities</strong></p><br><ul><li>Excellent communication, negotiation, and relationship management abilities with a customer-centric approach.</li><li>Strong problem-solving and adaptability skills with attentive listening and empathetic understanding.</li><li>Ability to manage multiple priorities efficiently whilst maintaining high service standards.</li></ul><p><strong>Experience & Education</strong></p><br><ul><li>Bachelor's degree in Business, Marketing, or related field.</li><li>3–5 years of sales experience, preferably in B2B.</li><li>Prior experience in key account management is a plus </li><li>Strong industry knowledge and cross-functional collaboration skills. </li><li>Bilingual proficiency in Arabic and English, promoting inclusivity and accessibility </li></ul><br>Additional Information<br><p>A few more details for you:</p><br><p>This is a full-time position based in IKEA Zenata . Some travel may be required.</p><br><p>Please send your CV in English and tell us why you would be a good fit for this role.</p><br><br><br> </div>
<p><font dir="auto" ><font dir="auto" >Job Description Reporting to the Food and Beverage Director, the responsibilities and essential functions of the position include, but are not limited to: Providing consistently professional, friendly and engaging service Ensuring the coordination of all logistical details of events, including table layout, decoration, audiovisual equipment, etc. Lead the banquet team in all areas and ensure that service standards are met. Manage customer issues and requests and react quickly and professionally. Participate in departmental meetings at regular intervals. Have a thorough understanding of all job descriptions. Manage the banquet budget by controlling food, beverage and staff costs. Ensure profitability by maximizing beverage and accessory sales. Adhere to catering policies, procedures and standards. Work closely with the Kitchen and Purchasing teams to ensure that all banquet/meeting requirements are met. Respect all hygiene and safety policies when handling food and beverages. Be prepared to handle unforeseen situations, such as last-minute changes in customer requests or operational problems. Other tasks, such as those assigned. </font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" ><font dir="auto" >Prior experience using a point-of-sale (POS) system</font></font></p><p><font dir="auto" ><font dir="auto" >Ability to use Microsoft Windows applications</font></font></p><p><font dir="auto" ><font dir="auto" >A university degree in a related discipline is preferred.</font></font></p><p><font dir="auto" ><font dir="auto" >Excellent communication and organizational skills</font></font></p><p><font dir="auto" ><font dir="auto" >Excellent interpersonal and problem-solving skills</font></font></p><p><font dir="auto" ><font dir="auto" >Particularly responsible and reliable</font></font></p><p><font dir="auto" ><font dir="auto" >Ability to work effectively under pressure in a fast-paced environment</font></font></p><p><font dir="auto" ><font dir="auto" >Ability to work in a team</font></font></p><p><font dir="auto" ><font dir="auto" >Ability to focus attention on customer needs, remaining calm and courteous at all times</font></font></p>
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<p># Job Summary (※ It can be completed within 2–3 business days)</p><p>- To visit cigarette selling retail and wholesale stores and collect basic market info,namely the selling price data of cigarette brands and photos of the tobacco display shelf.</p><p>- To monitor market issues by interviewing store owners/workers and checking local news/media of cigarette industry</p><p>*Company will share the report format(Google Sheets, Microsoft Excel file, or other)*</p><p>This is planned to be monthly report, but the duration and /or frequency will be individually noticed upon the time of interview.</p><p><br></p><p># Duties and responsibilities</p><p>- To visit stores and collect market info and issues on a monthly basis</p><p>*Company holds the rights to set the desired number of products to conduct the price research of the month.</p><p>*Company holds the rights to set the desired number of store to conduct the price research of the month.</p><p>*The initial plan is to assign research of average 15 tobacco products, at 12 stores. This is likely to change. </p><p>However, the total number of data (for example: 15 products * 12 stores =180) will be less than 300, per month.</p><p>- To write/type and send monthly report within the deadline</p><p>* If the report quality does not meet Company's standards, the contract can be terminated at any time. </p><p>Company holds the rights to request for additional(reinforcement) visit when the quality of the report is below expectation.</p><p>If worker refuses to make corrections, or if the corrected report is still below standard, Company may unilaterally deduct part of the payment.</p><p><br></p><p># Working conditions</p><p>This position is a contractor(a freelancer, not a full time job)If additional mission are given, additional payment will be made as well per case.</p><p><br></p><p># Pay : $150 per month*The Payment will be based on USD, so the receiving amount in the local currency might differ according to the exchange rate.Job Type: Part-time</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>English-Middle Level </p><p>Microsoft Excel-experience in working at cigarette company</p><p>experience in survey-experience in FMCG / retail / distribution work</p></div>
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<b>Position:</b>Lead Development Associate (Italian Speaker)<br><br><b>Job Description:</b><p><span><span>We are looking for a results-driven Lead Generation Specialist to accelerate pipeline growth by converting Marketing Qualified Leads (MQLs) into Sales Qualified Leads (SQLs). This role sits at the intersection of marketing and sales, ensuring high-quality lead engagement and effective qualification within the IT solutions landscape.</span></span></p><br><br><br><p><b>What you will be doing at ARROW:</b></p><br><br><ul><li><p><span><span>Engage with inbound and outbound MQLs through calls, emails, and social outreach to assess interest, needs, and buying intent </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Qualify</span><span>leads based on defined criteria (budget, authority, need, timeline) and convert them into SQLs for the sales team </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Collaborate closely with marketing to provide feedback on lead quality, campaign performance, and targeting </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Maintain</span><span>accurate</span><span>and up-to-date records in CRM systems (e.g., Salesforce, Dynamics) </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Nurture leads through the</span><span>early stages</span><span>of the sales funnel to build a strong and consistent pipeline </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Identify</span><span>upsell and cross-sell opportunities within existing accounts when relevant </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Meet and exceed KPIs related to lead conversion rates, pipeline generation, and activity levels </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Stay informed on IT products, solutions, and market trends to effectively position offerings</span></span></p><br><br></li></ul><br><p><b>Who are we looking for?</b></p><br><br><ul><li><p><span><span>1–3+ years of experience in lead generation, inside sales, or business development within the IT/Tech industry </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Proven</span><span>track record</span><span>of converting MQLs into SQLs or generating qualified pipeline </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Strong understanding of B2B sales cycles, particularly in IT solutions or services </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Excellent communication and interpersonal skills (verbal and written) </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Experience using CRM tools and sales engagement platforms </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ability to work in a fast-paced, target-driven environment </span></span></p><br><br></li></ul><br><p><b>What is in it for you?</b></p><br><br><ul><li><p>Full Permanent contract, Net salary & bonus,</p><br><br></li><li><p>Social advantage: CNSS, CIMR, Health insurance,</p><br><br></li><li><p>Very good working atmosphere in a team of passionate collaborators,</p><br><br></li><li><p>Work culture where you can make an impact,</p><br><br></li><li><p>Working within an international organization, recognized worldwide in its sector.</p><br><br></li></ul><br><p>#LI-YB1</p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br> </div>
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<b>Position:</b>Business Development Associate<br><br><b>Job Description:</b><p><b>Arrow Enterprise Computing Solutions, </b>a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.</p><br><br><p>As part of its growth, ARROW ECS is strengthening its teams and is looking for a <b>Business Development Associate.</b></p><br><br><br><p><b>What you will be doing at ARROW ?</b></p><br><br><ul><li><p><span><span>Engage with inbound and outbound MQLs through calls, emails, and social outreach to assess interest, needs, and buying intent </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Qualify</span><span>leads based on defined criteria (budget, authority, need, timeline) and convert them into SQLs for the sales team </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Collaborate closely with marketing to provide feedback on lead quality, campaign performance, and targeting </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Maintain</span><span>accurate</span><span>and up-to-date records in CRM systems (e.g., Salesforce, Dynamics) </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Nurture leads through the</span><span>early stages</span><span>of the sales funnel to build a strong and consistent pipeline </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Identify</span><span>upsell and cross-sell opportunities within existing accounts when relevant </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Meet and exceed KPIs related to lead conversion rates, pipeline generation, and activity levels </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Stay informed on IT products, solutions, and market trends to effectively position offerings</span></span></p><br><br></li></ul><br><br><p><b>Who are we looking for?</b></p><br><br><ul><li><p><span><span>1–3+ years of experience in lead generation, inside sales, or business development within the IT/Tech industry </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Proven</span><span>track record</span><span>of converting MQLs into SQLs or generating qualified pipeline </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Strong understanding of B2B sales cycles, particularly in IT solutions or services </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Excellent communication and interpersonal skills (verbal and written) </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Experience using CRM tools and sales engagement platforms </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ability to work in a fast-paced, target-driven environment </span></span></p><br><br></li></ul><br><p><b>What is in it for you?</b></p><br><br><ul><li><p>Full Permanent contract.</p><br><br></li><li><p>Social advantage: CNSS, CIMR, Health insurance,</p><br><br></li><li><p>Very good working atmosphere in a team of passionate collaborators,</p><br><br></li><li><p>Work culture where you can make an impact,</p><br><br></li><li><p>Working within an international organization, recognized worldwide in its sector.</p><br><br></li></ul><p><b>Do you see yourself as our future colleague? If yes – send us your application.</b> </p><br><br><p>#LI-HL1</p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br> </div>
<p>The role is responsible for driving commercial growth by identifying and prioritizing Value & Access (V&A) opportunities across priority brands and the portfolio. It leads the development and deployment of access, pricing, and reimbursement strategies informed by deep healthcare system and customer insights. The role embeds system, policy, and payer insights into brand and portfolio strategies to support sustainable access outcomes. It works across functions to ensure V&A strategies are fully integrated into brand plans and local account implementation. The role ensures high quality, timely delivery of V&A solutions that maximize payer engagement and impact across the product lifecycle.</p><h3>About the Role Major Accountabilities</h3><h4>Access Strategy, Positioning, and Portfolio Impact</h4><ul><li>Define national access, pricing, and reimbursement strategies per product and portfolio</li><li>Identify, evaluate, and prioritize V&A strategic choices that drive commercial growth</li><li>Translate global access guidance into locally relevant strategies</li><li>Ensure V&A strategies are embedded within integrated brand and portfolio plans</li><li>Align access strategies with product lifecycle stages, including launch and line extensions</li><li>Adapt strategies based on healthcare system, policy, and payer dynamics</li></ul><h4>Insights and Customer Understanding</h4><ul><li>Deliver healthcare system and payer insights relevant to the portfolio to inform decisions</li><li>Generate in depth customer and system insights to shape V&A and Therapeutic Area (TA) strategies</li><li>Embed customer, policy, and system insights consistently across the organization</li><li>Translate insights into actionable V&A strategies and engagement models</li><li>Monitor external environment changes and integrate learnings into strategy updates</li></ul><h4>Support Cross Functional Collaboration and coordination</h4><ul><li>Collaborate closely with cross functional teams including Medical Affairs, Commercial TAs, and Finance, Strategic Account teams and Customer Experience roles</li><li>Influence without formal authority to align stakeholders on V&A priorities</li><li>Foster effective ways of working within matrix and portfolio environments</li></ul><h4>External Stakeholder Engagement and Negotiation</h4><ul><li>Build and maintain strong relationships with external decision makers</li><li>Represent the organization in access related discussions and forums</li><li>Integrate external stakeholder feedback into strategy refinement</li><li>Adjust negotiation approaches based on market and policy context</li></ul><h4>Portfolio Maintenance & Lifecycle Management</h4><ul><li>Support maintenance and evolution of the value proposition for in market brands</li><li>Oversee and support lifecycle access activities (submission renewals, HTA updates, line extensions)</li><li>Support contract renewals, pricing reviews, and access renegotiations</li></ul><h4>Business Insight and Performance Management</h4><ul><li>Provide V&A input into business cases and portfolio decisions</li><li>Monitor access performance using defined Key Performance Indicators (KPIs)</li><li>Track reimbursement, pricing, and listing milestones</li><li>Share best practices and lessons learned across brands and teams</li><li>Support continuous performance review and optimization</li></ul><p><strong>Desired Candidate Profile</strong></p><h3>Ideal Background</h3><h4>Education:</h4><ul><li>University degree in life sciences, economics, or related field</li><li>Advanced degree is an advantage but not mandatory</li></ul><h4>Languages:</h4><ul><li>English & French</li><li>Arabic is required</li></ul><h4>Experience/Professional Requirement:</h4><ul><li>5 8 years in market access, pricing, or reimbursement roles</li><li>Experience within pharmaceutical or healthcare environment</li><li>Proven exposure to national access or payer negotiations</li><li>Experience across product launch and lifecycle phases</li></ul><h4>Functional capabilities</h4><ul><li>Strong understanding of pricing and reimbursement systems</li><li>Ability to translate evidence into access value propositions</li><li>Experience working with HEOR (Health Economics and Outcomes Research)</li><li>Solid project and stakeholder management skills</li></ul><h4>Leadership capabilities and mindset</h4><ul><li>Strategic and analytical thinking</li><li>Ability to lead without direct authority</li><li>Comfort managing complexity and ambiguity</li><li>Influencing skills across internal and external stakeholders</li></ul>
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Company Description<br><p>The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable prices . We are part of IKEA Al-Homaizi Limited, operating in three countries - Kuwait, Jordan, and MOROCCO.</p><br><p>Our keywords are Home, People, Happiness, Development, Leadership, Inclusion & Diversity, All with Passion!</p><br><p>Join us to bridge your dreams and unique ideas within an organization that believes in People !</p><br><br>Job Description<br><p><strong>Purpose of the Job</strong></p><br><p>At IKEA, we are dedicated to delivering exceptional customer experiences. As a Account Manager, your role is crucial in building and developing relationships with our clients throughout their project journey. Your primary focus will be on ensuring customer satisfaction, fostering loyalty, and facilitating business growth.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li><p>Develop and execute an integrated customer engagement strategy to identify potential customers, understand their needs, and establish initial contact to build rapport and credibility.</p><br></li><li><p>Conduct constructive negotiations with customers to reach mutually beneficial agreements, clearly articulating terms, pricing, and contract details while addressing concerns and objections.</p><br></li><li><p>Serve as the primary liaison between customers and internal teams (designers, supply/services coordinators), ensuring clear communication and seamless coordination throughout project delivery.</p><br></li><li><p>Schedule regular follow-ups and check-ins with existing and potential customers through multiple channels (in-person meetings, phone calls, emails, social media) to provide tailored ongoing support.</p><br></li><li><p>Develop compelling sales presentations that highlight product and service value propositions, tailoring messaging to resonate with target audiences.</p><br></li><li><p>Implement quality control measures to ensure products and services meet customer expectations and maintain high standards throughout the delivery process.</p><br></li></ul><br>Qualifications<br><p><strong>Knowledge</strong></p><br><ul><li>Understanding of local market dynamics, competitor analysis, and business customer goals to develop strategic initiatives that drive sales growth.</li><li>Thorough knowledge of IKEA's product offerings, B2B range, services, and pricing to advise key clients on suitable solutions.</li><li>Strong negotiation abilities to secure favourable terms and agreements with key clients.</li></ul><p><strong>Motivation</strong></p><br><ul><li>Passion for creating exceptional customer experiences and achieving sales targets whilst fostering lasting relationships.</li><li>Resilience and adaptability to embrace changing customer needs and market trends with a positive attitude.</li><li>Alignment with IKEA's values of respect, integrity, and inclusivity.</li></ul><p><strong>Capabilities</strong></p><br><ul><li>Excellent communication, negotiation, and relationship management abilities with a customer-centric approach.</li><li>Strong problem-solving and adaptability skills with attentive listening and empathetic understanding.</li><li>Ability to manage multiple priorities efficiently whilst maintaining high service standards.</li><li>Ability to manage and develop accounts across multiple segments, including Construction & Residential, Hospitality, and Services & Workplace, adapting the commercial approach to different customer needs and business contexts.</li></ul><p><strong>Experience & Education</strong></p><br><ul><li>Bachelor's degree in Business, Marketing, or related field.</li><li>3–5 years of sales experience, preferably in B2B.</li><li>Prior experience in key account management is a plus </li><li>Strong industry knowledge and cross-functional collaboration skills. </li><li>Bilingual proficiency in Arabic and English, promoting inclusivity and accessibility.</li><li>Experience in Key Account Management, B2B sales, business development or a related commercial role, preferably within one or more of the following segments: Construction & Residential, Hospitality, Services & Workplace.</li></ul><br>Additional Information<br><p>A few more details for you:</p><br><p>This is a full-time position based in IKEA Zenata . Some travel may be required.</p><br><p>Please send your CV in English and tell us why you would be a good fit for this role.</p><br><br><br> </div>
<p><strong>Purpose of the function</strong> To make IKEA a relevant and trusted partner for business customers in Morocco by providing affordable, functional, sustainable and well-designed solutions that meet their business needs and create long-term value.</p><p><strong>Purpose of the job</strong> To drive profitable growth in the Hospitality business by building key customer relationships, developing and converting business opportunities, and connecting customer needs with relevant IKEA solutions that create value for both customers and IKEA.</p><p><strong>Key assignments</strong></p><ul><li>Develop the Hospitality customer portfolio in line with the IKEA for Business strategy and priorities.</li><li>Build and maintain long-term relationships with key decision-makers and stakeholders within the Hospitality sector.</li><li>Identify, qualify and develop new business opportunities and maintain a healthy sales pipeline.</li><li>Understand customer needs, business challenges, project requirements and buying processes, and translate them into relevant IKEA opportunities.</li><li>Lead customer opportunities from initial contact through needs assessment, solution development, proposals, negotiations and agreement.</li><li>Collaborate with Interior Design Specialists, IKEA for Business Consultants, Tendering and relevant IKEA functions to deliver relevant IKEA solutions.</li><li>Grow existing accounts through repeat business, cross-selling and identification of additional customer needs.</li><li>Manage sales pipeline and follow up sales, conversion, profitability and agreed IKEA for Business KPIs.</li><li>Build market knowledge by following Hospitality trends, customers, competitors and emerging opportunities.</li><li>Share customer and market insights to improve the IKEA for Business offer, customer experience and ways of working.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications</strong> Knowledge Hospitality sector, customer landscape and business opportunities. B2B sales, Key Account Management and business development. Solution selling and translating customer needs into IKEA solutions. Good understanding of the value of functionality, form, quality, sustainability and affordability. Commercial principles including sales, profitability, pricing and pipeline management. Moroccan Hospitality market, key players and stakeholder landscape.</p><p><strong>Motivation</strong> Passionate about people, business and IKEA. Driven by understanding customers and creating solutions that add value. Energised by building relationships, networks and new business opportunities. Motivated by making the IKEA offer relevant, accessible and affordable for business customers. Entrepreneurial, proactive and comfortable taking ownership. Curious and motivated by learning from customers and the market. Driven to achieve results in line with IKEA values. Enjoys working through collaboration and achieving results without formal authority.</p><p><strong>Capabilities</strong> Understands the customer s business and puts their needs at the centre. Is self-starting and proactive, taking initiative and creating opportunities without waiting for direction. Drives profitable growth while balancing customer value and IKEA goals. Builds trust and long-term customer relationships. Connects customer needs with simple, relevant and affordable IKEA solutions. Influences stakeholders and moves opportunities forward without formal authority. Connects people, functions and IKEA capabilities around the customer. Challenges complexity and finds better ways of working. Uses customer and market insights to identify new opportunities. Takes ownership, acts with urgency and delivers results.</p><p><strong>Ideal experience & education</strong> Bachelor s degree or equivalent in Business, Sales, Marketing, Hospitality Management, or a related field. 5+ years of relevant B2B sales, Key Account Management or Business Development experience, with significant experience in the Hospitality sector. Proven experience working with hotels, resorts, restaurants, hospitality groups or similar hospitality businesses. Proven track record in developing customer portfolios, generating new business and managing strategic customer relationships. Experience managing complex sales cycles, projects and multiple customer stakeholders. Strong understanding of the Moroccan Hospitality market, including key players, decision-makers and business dynamics. Proven experience in solution selling, negotiation and pipeline management. Strong digital skills and experience using CRM and sales management tools. Fluent in French and English. Willingness and ability to travel to customers and business locations as required.</p>
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<br> Company culture : <p><strong>Safran Nacelles</strong> operates within a <strong>predominantly organization-driven culture</strong>, where structured processes, reliability and quality standards are key drivers of performance. The company relies on a highly disciplined environment that values analytical thinking, compliance and operational efficiency. This solid framework is complemented by a <strong>strong cooperative dimension</strong>, encouraging teamwork, trust and supportive management practices. A <strong>moderate innovation mindset</strong> supports continuous improvement, while competitive dynamics remain a secondary aspect of the culture.
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<br> Job : <p>* Manage supplier quality and be the focal point between Safran Nacelles and Suppliers;<br>* Ensure the application of Safran Nacelle requirements to suppliers;<br>* Implement system and product quality assurance plans with suppliers;<br>* Have the compliance matrices GRP0087 and BQR0003 signed;<br>* Lead the continuous improvement plan;<br>* Launch, manage, participate in supplier 8Ds in case of escape;<br>* Analyze internal and external supplier non-conformities and monitor their performance;<br>* Initiate, deploy, and finalize CDQR procedures;<br>* Deploy the PVI and train suppliers;<br>* Deploy the FMEA methodology:<br>* Initiate, participate in, deploy cosmetic specifications and control plans;<br>* Deploy DVI Delegations,<br>* Involve the supplier in case of supplier crisis (supply chain blockage);<br>* Deploy a surveillance plan according to GRP0158;<br>* Participate in the CLE review and contribute to supplier evaluation;<br>* Participate in the performance review according to the classification;<br>* Have quality commitments signed;<br>* Plan and carry out Product / Process audits;<br>* Implement a governance policy for impacting suppliers.</p><br><br> <br> Required profile : <p>* Engineer / Master's degree with over 5 years of experience<br>* Good knowledge of quality tools (8D, FMEA, SPC, APQP)<br>* Knowledge of audit techniques<br>* Cross-functional management<br>* Communication and teamwork skills<br>* Proactivity and initiative</p><br><br> <br><br> </div>
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<span>Toloka AI supports frontier model post-training by building domain-specific reinforcement learning environments, tasks, and evaluation frameworks designed by real practitioners.<br> Mindrift, powered by Toloka — a leading enterprise AI and machine learning data partner since 2014 — connects top domain experts with cutting-edge AI initiatives.<br> Backed by Toloka’s deep expertise in scalable data generation, crowd technology, and applied ML systems, Mindrift enables experts to shape how next-generation generative models learn, reason, and perform.<br> We are launching a Management Consulting domain focused on translating real-world consulting engagements into structured learning environments for advanced AI systems.<br> To do this credibly, we are assembling a team of strategy consultants from top-tier firms who can convert authentic project experience into end-to-end examples — from problem structuring and work planning to analysis, synthesis, and client-ready recommendations.<br> You will join a growing team of consultants from leading strategy firms shaping how AI learns high-level business reasoning.<br> Important: This role is exclusively for consultants with direct experience at a top-tier strategy consulting firm.<br> If you do not have hands-on project experience at one of the firms listed below, please do not apply.<br> This requirement ensures the domain is built by practitioners trained to the highest standards of structured problem-solving and client delivery.<br> Eligible firms: McKinsey & Company, Boston Consulting Group (BCG), Bain & Company, Oliver Wyman, Roland Berger, Monitor Deloitte (Deloitte S&C), EY-Parthenon, Kearney, and Strategy& (PwC).<br> Who We’re Looking For Consultants with 3+ years of experience at one of the firms listed above, with hands-on project experience in: Structuring ambiguous client problems into workable analytical plans Building financial models, market analyses, or synthesized findings from messy inputs Producing client-ready deliverables under time pressure Forming and defending recommendations under uncertainty No deep technical background is required — we will onboard you on the lightweight tools involved.<br> What You’ll Do Build realistic consulting project environments — create detailed project scenarios grounded in real engagement dynamics: industry context, financials, constraints, conflicting inputs, and incomplete information.<br> Design structured consulting tasks for AI agents — break projects into discrete tasks that mirror real consulting work: market sizing, commercial due diligence, cost optimization, growth strategy, operational diagnosis, benchmarking, and more.<br> Define evaluation criteria and quality standards — develop grading frameworks, evaluation rubrics, and golden-answer solutions for each task, used to train and calibrate an LLM-based grading system that evaluates AI outputs at scale.<br> This is a remote, project-based, individual-contributor role focused on analytical design and evaluation.<br> Skills & Requirements 3+ years at McKinsey, BCG, Bain, Oliver Wyman, Roland Berger, Monitor Deloitte, EY-Parthenon, Kearney, or Strategy& Strong structured problem-solving and hypothesis-driven thinking Ability to translate vague problems into clear analytical steps and deliverables High attention to logical consistency and output quality Independent, self-directed working style Clear written English (B2+) Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> For this project, tasks are estimated to require around 25-30 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.<br></span> </div>
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<br>Description de l'entreprise<br><br><p>Sofitel Marrakech Palais Imperial & Spa, joyau de l'hospitalité marocaine, incarne le luxe et l'élégance au cœur de la vibrante ville de Marrakech. Faisant partie du prestigieux groupe Accor, cet hôtel cinq étoiles offre une expérience inoubliable mêlant raffinement français et charme marocain. Niché au milieu de jardins luxuriants, à quelques pas des célèbres sites historiques de la ville, Sofitel Marrakech Palais Imperial & Spa est reconnu pour ses services haut de gamme, son attention aux détails et son engagement envers l'excellence culinaire.</p><br><br>Description du poste<br><br><ul><li>Accueillir des clients tout en respectant les scripts et les standards ACCOR</li><li>Assurer le Check-in et Check-out des clients en respectant la durée moyenne déterminée par le groupe ACCOR</li><li>Être créateur de l’expérience client </li><li>Etablir les factures et gérer les encaissements</li><li>Gérer les reservation Walk-in</li><li>Fournir un service anticipatif, sur mesure, intuitif, et transparents lors du traitement des demandes clients</li><li>Optimiser les revenues à travers la vente incitative</li><li>Assurer le suivi en coordination avec l’ensemble des départements de l’hôtel</li><li>Répondre et gérer les réclamations clients d’une manière proactive et professionnelle</li><li>Participer au recrutement des clients ALL</li><li>Alimenter la base de données des préférences clients</li><li>Participer à la stratégie adoptée par le groupe ACCOR et le propriétaire </li><li>Contribuer à l’amélioration du score RPS de l’hôtel</li><li>Répondre et gérer les réclamations clients</li><li>Respecter les standards et procédures interne du groupe ACCOR et du propriétaire</li><li>S’assurer directement de la satisfaction client</li></ul><br>Qualifications<br><br><ul><li>Expérience préalable d’un poste de réceptionniste ou de night auditeur ;</li><li>Connaissance des applications Microsoft Windows et d’autres applications pertinentes ;</li><li>Un diplôme universitaire dans une discipline liée est un atout ;</li><li>Excellentes compétences de communication et d’organisation ;</li><li>Excellentes compétences interpersonnelles et compétences en résolution de problèmes ;</li><li>Particulièrement responsable et fiable ;</li><li>Capacité à travailler en équipe ;</li><li>Capacité à concentrer son attention sur les besoins des clients, en restant calme et courtois à tout moment ;</li><li>Expérience préalable d’un poste de réceptionniste ou de comptable.</li></ul> </div>