Office boy Jobs in Morocco
1160 Jobs Found
<p>POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 1 year of related work experience.</p><p>Supervisory Experience: At least 1 year of supervisory experience.</p><p>License or Certification: None</p>
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Company culture : <p><strong>Sorec</strong> is characterized by a <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central to the organization’s way of working. The company promotes high-quality working relationships, team cohesion and a close, supportive leadership style. This collaborative foundation is complemented by a <strong>moderate innovation focus</strong>, fostering initiative and openness to new ideas. A <strong>structured organizational framework</strong> supports operational efficiency, while competitive performance plays a more limited role.
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<br> Job : <p>Attached to the Operations Department, your mission will be to manage and monitor logistics flows, stocks, and deployment operations, ensuring they are carried out within the defined deadlines and conditions.<br>As such, your main activities will be:</p><br><br><p>- Ensure the monitoring and management of NDE kits, merchandising, goodies, and incentives stocks, ensuring their availability and traceability;</p><br><br><p>- Coordinate the deployment operations of stocks to the Sales Department, while respecting deadlines and agreed locations;</p><br><br><p>- Participate in the development of specifications relating to the Purchasing Department's needs, particularly on logistical aspects;</p><br><br><p>- Ensure the monitoring of the condition of the department's assets and equipment and coordinate, in collaboration with the relevant departments, maintenance, repair, or disposal operations;</p><br><br><p>- Participate in the selection and monitoring of carriers, storage sites, and the optimization of logistics routes related to deployment operations;</p><br><br><p>- Ensure the monitoring of logistics performance dashboards and indicators, in collaboration with the Operations Department;</p><br><br><p>- Identify deviations and anomalies found in flows and stocks, identify their causes, and propose corrective actions;</p><br><br><p>- Ensure compliance with logistics procedures and internal control rules applicable to storage, transport, and deployment activities;</p><br><br><p>- Contribute to the continuous improvement of logistics processes in order to optimize costs, deadlines, and quality of service.<br> </p><br><br> <br> Required profile : <p>As a potential candidate, you are:</p><br><br><p>With a <strong>Bac+4/5 degree</strong> in <strong>Logistics, Supply Chain, Production Management, or equivalent</strong>, you have proven experience in a similar role;</p><br><br><p>- Mastery of stock and logistics flow management;</p><br><br><p>- Good knowledge of transport, storage, and distribution processes;</p><br><br><p>- Ability to develop and analyze specifications;</p><br><br><p>- Mastery of reporting and performance monitoring tools;</p><br><br><p>- Good command of logistics information systems and office tools, especially Excel;</p><br><br><p>- Project management and coordination skills;</p><br><br><p>- Analytical, synthesis, and anticipation skills;</p><br><br><p>- Good interpersonal skills and ability to work transversally;</p><br><br><p>- Responsiveness and ability to manage priorities and emergency situations;</p><br><br><p>- Sense of responsibility and results-oriented.</p><br><br> <br><br> </div>
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<span>We are seeking a motivated and organized Training Associate Intern to support our Learning & Development initiatives.<br> This internship is ideal for Psychology students who are interested in instructional design, employee development, talent management, and organizational learning.<br> The successful candidate will help develop engaging learning materials, organize training resources, and support training programs that enable employees and virtual professionals to succeed.<br> Key Responsibilities: Assist in developing and updating training modules, presentations, guides, and learning resources.<br> Conduct research to support the creation of training content and best practices.<br> Organize and maintain learning materials and training documentation.<br> Help create quizzes, assessments, worksheets, and learning activities.<br> Support the design of onboarding and continuous learning programs.<br> Coordinate training schedules and administrative tasks as needed.<br> Gather learner feedback and assist in evaluating training effectiveness.<br> Collaborate with subject matter experts to improve training content.<br> Perform other Learning & Development projects assigned by the team.<br> At MyOutDesk, we are committed to helping interns learn, grow, and build a strong foundation for their careers.<br> Join our diverse team and gain real-world experience in a company that values innovation, collaboration, and excellence!<br> At MOD, we believe in investing in future talent.<br> As an intern, you'll benefit from: Practical experience in corporate Learning & Development.<br> Exposure to instructional design and training content development.<br> Opportunity to work on real-world learning initiatives for a global organization.<br> Mentorship from experienced Learning & Development professionals.<br> Experience that strengthens your portfolio for future HR, Psychology, or L&D careers.<br> Join us and kick-start your career with a unique internship experience in the heart of Casablanca.<br> Qualifications: Currently pursuing a Bachelor's degree in Psychology (preferred), Education, Human Resources, Organizational Development, or a related field.<br> Strong written and verbal communication skills.<br> Excellent research and organizational abilities.<br> Detail-oriented with the ability to manage multiple tasks.<br> Proficient in Microsoft Office or Google Workspace.<br> Familiarity with Canva, PowerPoint, or e-learning tools is an advantage.<br> Passion for learning, training, and employee development.<br> Ability to work independently in a remote environment.<br> Preferred Candidate BS Psychology student (preferred) Interested in Industrial-Organizational Psychology, Learning & Development, Talent Management, or Human Resources.<br> Has strong analytical, documentation, and presentation skills.<br> Eager to learn and contribute to a fast-paced, collaborative environment.<br></span> </div>
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Job : <p>Reporting to the Head of the Management Mandates Monitoring Unit, within the Investment Portfolio Department of the Investment and Holdings Pole, your main responsibilities will be:</p><br><br><p><br><strong>1. Supervision and monitoring of the outsourcing mandate for the financial management of CDG's own portfolio</strong><br>• Contribute to the development and updating of the framework for managing the outsourcing mandate.<br>• Participate in defining the mandate's performance objectives, in coordination with various stakeholders.<br>• Contribute to developing the investment strategy in collaboration with the relevant bodies.<br>• Analyze market operation requests proposed by the mandate holder outside the pre-established management framework, before submitting them to the competent bodies for validation.<br>• Ensure compliance with strategic orientations, investment constraints, and mandate provisions.</p><br><br><p><br><strong>2. Support for steering and investment committees</strong><br>• Participate in monitoring meetings with the mandate holder to review and approve investment strategy proposals for the various portfolios managed under mandate.<br>• Contribute to the preparation of documents and materials for CDG's various governance bodies.<br>• Act as the interface between the mandate holder and the various entities and bodies concerned by the mandate.<br>• Ensure follow-up on the implementation of investment strategies approved by the various committees.<br>• Contribute to evaluating the mandate holder's management results and analyzing their performance.</p><br><br><p><br><strong>3. Reporting and continuous improvement</strong><br>• Contribute to the development and continuous improvement of the unit's activities.<br>• Prepare activity-related reports and monitor steering indicators.<br>• Design and evolve tools for monitoring and measuring the performance of management mandates, covering various asset classes.<br>• Participate in optimizing the processes for monitoring, controlling, and steering mandates.<br> </p><br><br> <br> Required profile : <p><strong>What we are looking for:</strong></p><br><br><p>• Master's degree (Bac+5) from a Business School, Engineering School, or University Master's in Financial Markets, Asset Management, Financial Engineering, Economics, or equivalent.<br>• Approximately 4 years of experience in asset management, financial markets, investment portfolio monitoring, or a similar role.</p><br><br><p><strong>What you will bring:</strong></p><br><br><p>• Strong command of financial markets and investment products.<br>• Knowledge of portfolio management and performance measurement principles.<br>• Proficiency in reporting and financial analysis techniques.<br>• Good command of Excel and office tools; knowledge of asset management and Business Intelligence tools is a plus.<br>• Analytical and synthesis skills.<br>• Rigor and organizational skills.<br>• Ability to work in a team and cross-functionally.<br> </p><br><br> <br><br> </div>
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Job : <p>To ensure the daily administrative, financial, and accounting management of the company, support management in monitoring construction sites (quotes, invoicing, debt collection) and in preparing tender documents, in order to guarantee the smooth daily operation of KOA and the reliability of its management information.</p><br><br><p><u><strong>Administrative Management</strong></u></p><br><br><ul><li>Answering phone calls and managing mail, emails, and filing (paper and digital)</li><li>Writing and formatting letters, reports, and commercial documents</li><li>Monitoring contracts (decennial and professional liability insurance, vehicles, premises) and renewal deadlines</li><li>Personnel administration: employee files, CNSS declarations, tracking of leave and absences, preparation of variable payroll elements for the accountant</li><li>Monitoring medical visits and PPE distribution in coordination with the site teams</li></ul><p><u><strong>Financial and Accounting Management</strong></u></p><br><br><ul><li>Issuing and sending customer invoices; monitoring work progress reports and retention guarantees</li><li>Monitoring payments and customer reminders (debt collection); maintaining a receivables spreadsheet</li><li>Checking and paying supplier invoices in coordination with the purchasing manager</li><li>Cash flow monitoring: bank reconciliations, monthly cash flow forecasts</li><li>Preparing and sending accounting documents to the accountant; monitoring tax declarations (VAT, corporate tax, income tax) within deadlines</li><li>Monitoring expense reports and petty cash</li></ul><p><u><strong>Commercial and Site Support</strong></u></p><br><br><ul><li>Formatting quotes based on technical information provided by management or the team leader</li><li>Preparing and monitoring administrative tender files (tax and social certificates, references, guarantees)</li><li>Opening and maintaining construction site files: customer orders, acceptance certificates, as-built files if applicable</li><li>Updating the construction site monitoring spreadsheet (schedule, invoicing, profit margin) for management</li></ul> <br> <br> Required profile : <p>Master's degree (Bac+5) in management, accounting, or executive assistance </p><br><br><p>Minimum of 3 years of experience in a similar role, ideally in an SME in the construction, industrial, or technical services sector</p><br><br>Skills<ul><li>Proficiency in office software (advanced Excel essential, Word, email)</li><li>Solid understanding of general accounting and cash flow management</li><li>Knowledge of Moroccan social and tax obligations (CNSS, VAT, income tax)</li><li>Professional writing skills in French; oral and written Arabic is necessary for administrative exchanges</li><li>Knowledge of the construction sector (work progress reports, retention guarantees, public contracts) is a strong asset</li></ul>Personal Qualities<ul><li>Rigor and organizational skills; strict adherence to deadlines</li><li>Discretion and confidentiality (financial and social data)</li><li>Versatility and autonomy in a small, growing structure</li><li>Good interpersonal skills with various stakeholders (clients, suppliers, administrations)</li></ul> <br><br> </div>
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Company culture : <p><strong>Air Arabia</strong> is defined by a deeply <strong>human and collaborative</strong> culture, where trust, teamwork, and mutual support guide everyday operations.<br>
Managers maintain a close, supportive presence, ensuring a stable and empowering work environment for all employees.<br>
This people-centric mindset is reinforced by strong <strong>structure and process discipline</strong>, essential for quality, reliability, and safety in aviation.<br>
<strong>Performance</strong>, ambition, and a healthy competitive spirit contribute to the company’s drive, while <strong>innovation</strong> supports continuous improvement in a fast-evolving industry.
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<br> Job : <p><u><strong>Job Purpose</strong></u></p><br><br><p>Research information security, fraud prevention techniques and recommend approaches for improving security posture. Participate in organizational policy setting to reduce the risk of loss from fraud, abuse and policies and procedures compliance violations.</p><br><br><p><u><strong>Key Result Responsibilities</strong></u></p><br><br><ul><li>Conduct the Fraud monitoring work and reduce the Fraud per Sales Ratio (FSR),</li><li>Conduct all facets of credit card fraud detection and prevention,</li><li>Must remain aware of new fraudulent activities that may violate security measures and participate in developing security procedures to minimize the risk of fraud,</li><li>Prepare monthly fraud transactions report made Via Contact Center,</li><li>Participate to Develop policies and procedures, ensure their implementation and monitor compliance.</li><li>Participate in Controls, field visits and investigations (non-disciplinary) as per agreed plan,</li><li>Participate in Evaluates the efficiency of internal processes and procedures; identifies risks, and irregularities in performance,</li><li>Maintains good working relationships with all departments, management and staff ensuring professional independence. </li></ul> <br> Required profile : <p><u><strong>Qualifications (Academic, training, languages)</strong></u></p><br><br><br><ul><li>Bachelor's degree in accounting/finance/business administration or equivalent; alternately a diploma in a related field combined with the needed working experience.</li><li>Proficiency in Microsoft Office</li><li>Highly analytical with good skills.</li><li>Fluent in English Language (French and Arabic are a plus).</li><li>In depth understanding of payment processing (credit card, ACH).</li><li>Proven skills in analyzing data,</li><li>Cost-oriented, possesses effective persuasive, negotiation and problem-solving skills.</li></ul><p><br><u><strong>Work Experience</strong></u></p><br><br><ul><li>3 + years of experience in consumer fraud mitigation in an online environment</li><li>2+ years of experience in Internal Control, Finance or Accounting in any service industry, preferably in the Airlines or Aviation Industry; low-cost airline experience is an advantage.</li><li>Professional membership / certification in Aviation industry is an advantage. </li></ul> <br><br> </div>
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<span><b>Lear For You</b> <br>
</span><p>We work hard for the people who work for us. We champion our teams and foster collaboration, inclusion, respect and excellence. Because <strong>we want to be more for you.</strong></p><br>
<p>A path to a better career. A better future.</p><br>
<p>Our teams have invented groundbreaking technologies, manufactured millions of products and earned a long list of awards. Year after year, we’re named one of the World’s Most Admired Companies.</p><br>
<p>They’re the secret to our success—empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we win together.</p><br>
<p>Are you ready for a better career? A better future?</p><br><br><br><b>Responsibilities</b> <br><ul>
<li>Ensure the continuity of supply to meet 2025 Objectives :</li>
<li>Ensure 0 production stoppages for missing raw material.</li>
<li>Optimize the inventory entitlement GAP to 15% from the designed value</li>
<li>Keep a good communication with supplier and all department team</li>
<li>Meet the MRD date for all programs phases and Support successful MY changes</li>
<li>Manage the phase changes with minimum Obsolete stock.</li>
<li>Work with purchasing to clean all issues (MOQ, Localization, Missing Bos …)</li>
<li>Keep a good communication line with the suppliers.</li>
<li>Follow up and improving the supplier OTD (On Time Delivery) to meet 95%.</li>
</ul><br><br><b>Experience Requirements</b> <br><ul>
<li>Master’s degree, with at least 2 years of experience within an automotive Industry</li>
<li>Ability to work in a high-tempo environment and interact with team members over a wide scope of the organization.</li>
<li>Proficiency in all Microsoft Office applications.</li>
<li>Proficiency in both English & French languages, spoken and written</li>
</ul><br><br><b>Equal Opportunity Employer</b> <br>
<p><span><em>Lear Corporation is committed to fair, merit‑based employment practices and equal opportunity.</em></span></p><br>
<p><span><em>We provide reasonable accommodations in accordance with applicable law. For assistance during the application process, contact your recruiter directly.</em></span></p><br>
<p><em><span>Applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the country where the position is located. Unsolicited resumes from search firms, employment agencies, or similar, will not be paid a fee and will become the property of Lear Corporation.</span></em></p><br><br><br><br>
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<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: We are looking for a future Marketing Business Analyst passionate about performance analysis and managing international projects to join our Business Operations team. Do you want to leverage your Project Management experience? You will have the opportunity to play a key role in the development of numerous digital projects and influence daily investment decisions. Your responsibilities will include managing and coordinating project progress, and optimizing and leading the strategy.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">1. Boost market growth: Identify key market characteristics and conduct regular benchmarking. Monitor KPIs using dashboards, analyze and optimize performance in collaboration with the marketing and technical teams. Improve statistical tools and models. Work with the digital marketing teams to optimize advertising campaigns and achieve defined objectives. Collaborate with the product team to coordinate the launch of new services and the evolution of existing ones. Create materials and reports to be shared with partners, prospects, and clients. Manage projects from initial concept to delivery. Ensure coordination between all stakeholders (Business, Technical, Marketing).</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">2. Manage operationally: Analyze and measure performance and return on investment. Propose optimization/improvement actions. Conduct iterative test & learn phases (A/B testing). Configure offers on the group's tools. Produce reports and presentations related to the various projects.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have 3-5 years of experience in project management, ideally in a digital, technological, telecom, fintech, or online services environment. You are known for your rigor, organizational skills, and ability to manage multiple projects simultaneously. You demonstrate a strong sense of responsibility and a high degree of autonomy. You learn quickly and easily adapt to new tools, working methods, and environments. You possess excellent interpersonal skills and know how to unite multidisciplinary teams around common goals. You are solution-oriented and have strong analytical and problem-solving skills. You are proficient in project management and reporting tools such as Jira, Looker, Tableau, or equivalent solutions. You have a perfect command of Microsoft Office suite tools, particularly Excel, PowerPoint, and Word. Knowledge of digital advertising, Google Ads, and digital marketing is an asset. You are fluent in English and French, both written and spoken.</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: We are looking for a future Marketing Business Analyst passionate about performance analysis and managing international projects to join our Business Operations team. Do you want to leverage your Project Management experience? You will have the opportunity to play a key role in the development of numerous digital projects and influence daily investment decisions. Your responsibilities will include managing and coordinating project progress, and optimizing and leading the strategy.</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Boost market growth: Identify key market characteristics and conduct regular benchmarking. Monitor KPIs using dashboards, analyze and optimize performance in collaboration with marketing and technical teams. Improve statistical tools and models. Work with digital marketing teams to optimize advertising campaigns and achieve defined objectives. Collaborate with the product team to coordinate the launch of new services and the evolution of existing ones. Create materials and reports to be shared with partners, prospects, and clients. Manage projects from initial concept to delivery. Ensure coordination between all stakeholders (Business, Technical, Marketing).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage operationally: Analyze and measure performance and return on investment. Propose optimization/improvement actions. Conduct iterative test & learn phases (A/B testing). Configure offers on the group's tools. Produce reports and presentations related to the various projects.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have 3-5 years of experience in project management, ideally in a digital, technological, telecom, fintech, or online services environment. You are known for your rigor, organizational skills, and ability to manage multiple projects simultaneously. You demonstrate a strong sense of responsibility and a high degree of autonomy. You learn quickly and easily adapt to new tools, working methods, and environments. You possess excellent interpersonal skills and know how to unite multidisciplinary teams around common goals. You are solution-oriented and have strong analytical and problem-solving skills. You are proficient in project management and reporting tools such as Jira, Looker, Tableau, or equivalent solutions. You have a perfect command of Microsoft Office suite tools, particularly Excel, PowerPoint, and Word. Knowledge of digital advertising, Google Ads, and digital marketing is an asset. You are fluent in English and French, both written and spoken.</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>RESPONSIBILITIES</b>: - Supervises the maintenance of accounting records in accordance with applicable regulations and procedures - Supervises and coordinates all accounting operations (general, subsidiary, analytical) - Supervises cut-off entries, provisions, accrued expenses, and accrued income - Ensures the monthly closing of accounts in accordance with internal requirements (adherence to the closing schedule, preparation of balance sheet files, intercompany reconciliations, account analysis and reconciliation) - Ensures the required level of quality for processed files - Handles fixed asset and accounts receivable accounting - Manages the customs process for the payment of supplier invoices in accordance with applicable regulations - Prepares and verifies tax returns (VAT, withholding tax) - Ensures the compliance of returns with applicable tax regulations - Takes appropriate actions for the processing of invoices in cardboard format. - Communicates with representatives of client companies, banks, internal or external auditors - Monitors tax regulations and proposes necessary adjustments - Organizes and supervises the accounting team under their responsibility - Collaborates with statutory auditors and external auditors - Optimizes accounting processes in SAP - Optimizes closing processes (reducing delays, automation, improving reliability) - Proposes and implements improvements to the accounts payable process - Writes procedures, processes, operating methods, and work instructions - Participates in SAP development projects (version upgrades, deployments, harmonization of practices) - Complies with current procedures, operating methods, and work instructions - May be required to participate in other work/tasks at the request of their supervisor ACTIVITY AND PERFORMANCE INDICATORS: Activity indicators are defined in the associated processes and procedures; performance objectives are defined and communicated annually in line with the company's overall objectives. The incumbent develops and maintains dashboards for monitoring activity indicators, in collaboration with their superiors. They track the activity indicators defined in the associated processes and procedures. They propose corrective actions and improvement ideas to optimize existing processes and tools within the company. They actively contribute to the evolution of working methods to increase operational efficiency.</font></font></p><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (Bac+5 level) in business management or finance</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum 8 years' experience in a similar position.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good knowledge of SAP and Microsoft Office.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good communication and customer relations skills.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Personal Qualities: Rigor, team management, autonomy, customer/supplier relationship management, organizational skills, analytical mind, ability to work under pressure, adaptability.</font></font></li></ul>
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Company culture : <p><strong>Axa Services Maroc</strong> operates within a strongly <strong>collaborative culture</strong>, where people, trust, and high-quality professional relationships are central. The company <strong>promotes</strong> close and supportive management, encouraging accountability, development, and teamwork. This human-centered environment is <strong>reinforced</strong> by robust organizational practices that ensure reliability and operational efficiency. It is <strong>balanced</strong> by a performance-oriented mindset and a measured openness to innovation, supporting collective success.
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<br> Job : As a Claims Adjuster, your main mission would be to ensure a quality level of claims management services in accordance with the quantitative and qualitative objectives of the department, while seeking lasting customer satisfaction and controlling claims costs.<br>You will be responsible for managing claims from declaration to closure:<br> <br>- Handle incoming flows (telephone or deferred) directly or indirectly from customers<br>- Study claim declarations and determine the guarantees and benefits to be applied according to the contract, identify recourse possibilities, and appoint experts if necessary<br>- Analyze requests and process the various actions resulting from them<br>- Analyze risks and check the compliance of files, and inform the relevant departments<br>- Detect fraud and forward the file to the fraud contact person<br>- Search for compensation solutions, negotiate the compensation amount based on the solution implemented, and propose associated service offers with the aim of better technical cost control<br>- Inform, guide, and respond to requests from customers/general agents/service providers by mail, phone, fax<br>- Alert management about sensitive cases<br>- Proceed with the settlement of the claim within the limits of the settlement authority and close or transfer the file<br>- May be required to analyze the contractual situation of customers based on their coverage level<br>- May be required to market services that meet their needs based on opportunities<br> <br> Required profile : <p>With higher education from Bac + 2 to Bac + 4, you:</p><br><br><p><br>- Perfectly master the French language, both written and spoken.<br>- Master customer relationship management techniques and office software.<br>- Have a keen eye for detail and analysis.<br>- Have strong argumentation skills.<br>- Have a sense of responsibility and teamwork.</p><br><br><p><strong><span>We would like to thank all applicants, but we will only communicate with those selected for the pre-selection process.</span></strong></p><br><br> <br><br> </div>
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<span>Are you a motivated, detail-oriented student or recent graduate looking to gain hands-on experience in an international business environment?<br> MyOutDesk is seeking an Administrative Assistant Intern to join our growing team!<br> As an intern , you'll gain practical experience supporting day-to-day administrative operations while working alongside experienced professionals in a collaborative and fast-paced environment.<br> This internship is designed to help you develop valuable business, communication, and organizational skills that will prepare you for a successful career.<br> Key Responsibilities: Assist with managing emails, calendars, and scheduling.<br> Support data entry, document organization, and record management.<br> Assist with social media management and marketing-related tasks as needed.<br> Provide administrative support to various teams and contribute to daily operations.<br> Participate in training sessions and continuously develop professional skills.<br> At MyOutDesk, we are committed to helping interns learn, grow, and build a strong foundation for their careers.<br> Join our diverse team and gain real-world experience in a company that values innovation, collaboration, and excellence!<br> At MOD, we believe in investing in future talent.<br> As an intern, you'll benefit from: Hands-On Learning: Gain practical experience by working on real business operations and projects.<br> Mentorship: Learn from experienced professionals in an international business environment.<br> Professional Development: Build valuable skills and prepare for future career opportunities.<br> Career Growth Opportunities: High-performing interns may be considered for future full-time opportunities.<br> Collaborative Culture: Join a supportive team that values innovation, learning, and continuous improvement.<br> Join us and kick-start your career with a unique internship experience in the heart of Casablanca.<br> Qualifications: Fluent in English with strong written and verbal communication skills suitable for a US business environment.<br> Strong organizational skills and attention to detail.<br> Previous internship, volunteer, academic project, or customer service experience is a plus, but not required.<br> Comfortable using technology and common productivity software (Microsoft Office, Google Workspace, etc.<br>). A proactive attitude, eagerness to learn, and willingness to take initiative.<br> Ability to manage multiple tasks while working independently and as part of a team.<br> Availability to work international business hours, including evening and night shifts when required.<br> Education: Currently pursuing or recently completed a Bachelor's degree in Business Administration, Management, Marketing, Communications, or a related field.<br></span> </div>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: We are looking for a future Marketing Business Analyst passionate about performance analysis and managing international projects to join our Business Operations team. Do you want to leverage your Project Management experience? You will have the opportunity to play a key role in the development of numerous digital projects and influence daily investment decisions. Your responsibilities will include managing and coordinating project progress, and optimizing and leading the strategy.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">1. Boost market growth: Identify key market characteristics and conduct regular benchmarking. Monitor KPIs using dashboards, analyze and optimize performance in collaboration with the marketing and technical teams. Improve statistical tools and models. Work with the digital marketing teams to optimize advertising campaigns and achieve defined objectives. Collaborate with the product team to coordinate the launch of new services and the evolution of existing ones. Create materials and reports to be shared with partners, prospects, and clients. Manage projects from initial concept to delivery. Ensure coordination between all stakeholders (Business, Technical, Marketing).</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">2. Manage operationally: Analyze and measure performance and return on investment. Propose optimization/improvement actions. Conduct iterative test & learn phases (A/B testing). Configure offers on the group's tools. Produce reports and presentations related to the various projects.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have 3-5 years of experience in project management, ideally in a digital, technological, telecom, fintech, or online services environment. You are known for your rigor, organizational skills, and ability to manage multiple projects simultaneously. You demonstrate a strong sense of responsibility and a high degree of autonomy. You learn quickly and easily adapt to new tools, working methods, and environments. You possess excellent interpersonal skills and know how to unite multidisciplinary teams around common goals. You are solution-oriented and have strong analytical and problem-solving skills. You are proficient in project management and reporting tools such as Jira, Looker, Tableau, or equivalent solutions. You have a perfect command of Microsoft Office suite tools, particularly Excel, PowerPoint, and Word. Knowledge of digital advertising, Google Ads, and digital marketing is an asset. You are fluent in English and French, both written and spoken.</font></font></p>
<p>The Consultant will be responsible for: Mission focused on the management, coordination and monitoring of resources necessary for industrial projects (kits, complete systems, partial systems, BA, series parts, etc.), as well as synchronizing data between different management tools (PLM, Planisware, TRM, ADM).</p><p>1. Animation & Monitoring BF/BA</p><ul><li>Verify consistency between ordered kit lists and PMV census/summary files.</li><li>Record equipment, orders, and actual costs of centers.</li><li>Track KPIs related to kit commitment deadlines (template, complete systems, partial systems, BA).</li><li>Validate and commit files with PMV.</li><li>Identify blockages in committed needs and coordinate actions to resolve them.</li><li>Prepare information on budget overruns for weekly meetings.</li><li>Ensure weekly monitoring of project KPIs.</li><li>Participate daily in coordination meetings (welding, plastics, etc.) to facilitate exchanges.</li></ul><p>2. COMMISSION EDL:</p><ul><li>Validate OVA/Archive documents according to key project milestones.</li></ul><p>3. Management of missing parts:</p><ul><li>Verify that current stock covers needs.</li><li>Identify missing parts and coordinate with suppliers to obtain them.</li></ul><p>4. Initial Series Transfer:</p><ul><li>Initialize series files (components, references).</li><li>Track evolution and impacts on the master schedule.</li><li>Objective: centralize and plan cross-functional needs for brands and projects.</li><li>Details: Collect needs, plan actions, and ensure program animation.</li></ul><p>5. Planning & Coordination:</p><ul><li>Coordinate the planning of the captive fleet.</li><li>Update the ISP (master schedule for suppliers and PR).</li><li>Update census files (kits, complete systems).</li><li>Synchronize data between Planisware and PLM.</li><li>Build KPIs from PLM extractions (off-tool parts).</li><li>Update series files and planning impacts.</li><li>Track types and loops of return to series life.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Diploma: Bac+5 in Industrial Engineering, or proven experience in the automotive sector.</p><p>Experience: 1-3 years in industrial engineering.</p><p>Technical Skills & Tools:</p><ul><li>Office Tools: Very good command of Excel and PowerPoint (Advanced Excel: pivot tables, KPIs, stock monitoring, consolidation).</li><li>Planisware: Planning update and data synchronization.</li><li>PLM: Extraction, parts analysis, and tracking of off-tool parts.</li><li>TRM / ADM: Volume consolidation and phase updates.</li><li>Census Systems: Knowledge of census systems (kits, complete systems, BA).</li><li>Planning Standards: Mastery of manufacturer planning standards.</li><li>Project & Finance Management: Global project management. Knowledge of costing and cost management.</li></ul><p>Soft Skills:</p><ul><li>Communication and team leadership skills.</li><li>Rigor and flexibility.</li></ul><p>Languages:</p><ul><li>Good level of English and French.</li></ul>
<h2 class="h5">Job description</h2>
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Job : <p>As part of our business development, we are looking for an Import / Export Logistics Manager. Reporting to the Purchasing and Logistics Department, you will be responsible for managing the import and export operations of equipment for our projects, ensuring compliance with deadlines, costs, regulatory requirements, and operational constraints.</p><br><br><p><strong>Your main tasks:</strong></p><br><br><p><br><strong>Import Operations Management</strong></p><br><br><ul><li>Manage all international transport, transit, and customs clearance operations for supplier orders outside Morocco.</li><li>Organize shipments according to Incoterms and project constraints (road, sea, air, etc.).</li><li>Track deliveries to their final destination (site or warehouse).</li><li>Open and manage import files.</li><li>Prepare bank domiciliations, documentary credits, advance payments, and other import payment methods.</li><li>Verify the compliance of shipping documents and coordinate their processing with suppliers, freight forwarders, and banks.</li></ul><p><strong>Customs Management</strong></p><br><br><ul><li>Determine the customs classification for imported equipment.</li><li>Estimate applicable duties and taxes.</li><li>Prepare customs clearance instructions according to the appropriate customs regime.</li><li>Manage temporary imports, operations under free zone regimes, and equipment exports.</li></ul><p><strong>Project Support</strong></p><br><br><ul><li>Participate in estimating transport, transit, and customs clearance costs during tender phases.</li><li>Advise Purchasing teams on international payment methods and associated contractual clauses.</li><li>Support project teams in customs duty exemption procedures and in preparing the necessary administrative files.</li><li>Provide regular reporting on the progress of import operations.</li></ul><p><strong>Partner Management</strong></p><br><br><ul><li>Manage relationships with carriers, freight forwarders, customs authorities, banks, and suppliers.</li><li>Review invoices related to international logistics operations.</li><li>Provide the finance teams with all necessary documents for accounting and settlement of operations.</li><li>Compliance</li></ul><p>Ensure compliance with customs regulations, internal procedures, and Group rules regarding Ethics, Compliance, Human Rights, and Internal Control.</p><br><br> <br> Required profile : <p><strong>Profile Sought</strong></p><br><br><ul><li>Master's degree (Bac+5) in International Trade, Logistics, Supply Chain, or equivalent.</li><li>Minimum of 5 to 8 years of experience in managing import/export, transit, and customs clearance operations.</li><li>Good command of Moroccan customs procedures and international trade.</li><li>Knowledge of Incoterms, documentary credits, and international payment methods.</li><li>Proficiency in office software, especially Excel.</li><li>Proficiency in professional French and English is essential.</li></ul><p><strong>Skills Required</strong></p><br><br><ul><li>Organization and attention to detail.</li><li>Analytical and forward-thinking abilities.</li><li>Internal customer service orientation.</li><li>Excellent coordination skills with multiple stakeholders.</li><li>Responsiveness and ability to manage priorities.</li><li>Team spirit and communication skills.</li><li>Adherence to compliance and ethical rules.</li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><b>Job Description </b><div> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Debt Collection Officer's mission is to develop the debt collection activity on behalf of third parties (Third Party Collection), by prospecting for new clients, developing strategic partnerships and supporting companies in optimizing their accounts receivable management.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">He is responsible for acquiring new debt collection mandates, monitoring the business relationship and promoting all customer risk management services.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Business Development</font></font></p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prospecting and acquiring new SME, mid-sized company and large company clients.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify the needs of businesses in terms of amicable and legal debt recovery.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To develop a portfolio of active clients across the entire Moroccan territory.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">develop and implement a commercial action plan dedicated to the Third Party Collection activity.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To actively monitor the market and the competition.</font></font></li> </ul> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Customer Relationship Management</font></font></p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Presenting debt collection services and related solutions.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Understanding customer problems and proposing suitable solutions.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Building lasting relationships with finance departments, credit management, general management and collections managers.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To ensure the monitoring and retention of the client portfolio.</font></font></li> </ul> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Business Opportunity Management</font></font></p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare commercial proposals and calls for tenders.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To negotiate the contractual and pricing conditions.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Coordinate with operational teams to ensure optimal handling of cases.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To monitor contracts until they are signed and implemented.</font></font></li> </ul> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Internal Coordination</font></font></p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Working closely with the collections, legal and operations teams.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the efficient transfer of new files to the relevant teams.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the continuous improvement of business processes.</font></font></li> </ul> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting and Management</font></font></p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Update the CRM and ensure the quality of sales data.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Produce regular reports on commercial activity.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor the achievement of individual and collective objectives.</font></font></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <p>Formation</p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bachelor's degree (4/5 years of higher education) in Commerce, Finance, Management, Business Law or equivalent.</font></font></li> </ul> <p>Exp rience</p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum 3-5 years of experience in B2B business development.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in debt collection, credit insurance, factoring, banking, financial services or business services is highly desirable.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good knowledge of the Moroccan economic landscape.</font></font></li> </ul> <p>Comp tences Techniques</p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of prospecting and negotiation techniques.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good understanding of the Order-to-Cash cycle and accounts receivable management.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of amicable and legal debt recovery procedures.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to analyze complex needs and build tailored service offerings.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My proficiency with CRM tools and the Office suite.</font></font></li></ul></div><p></p></section>
<h2 class="h5">Job description</h2>
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Company culture : <p><strong>BTechnologie</strong> is characterized by a corporate culture primarily driven by <strong>organization</strong>, where rigor, reliability and operational efficiency are key drivers of performance. This structured environment is strengthened by a strong <strong>collaborative</strong> dimension, promoting team spirit, quality relationships and supportive leadership. The company also embraces a culture of <strong>performance and challenge</strong>, with a clear focus on results and excellence. Complementing these strengths, an <strong>innovative</strong> mindset brings openness to change and continuous improvement.
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<br> Job : <p>The Purchasing and Decarbonation Service Center covers all transversal activities of the Purchasing department: IT, security, compliance, CSR, processes, supplier enrollment, Purchasing innovation, reporting, internal control, and procurement management. The Purchasing Manager will be functionally attached to the Procurement team, within the Purchasing and Decarbonation Service Center of the Purchasing department, and will join the Purchasing Manager already present within BTechnologies.</p><br><br><br><p><strong>Management of the procurement process</strong></p><br><br><ul><li>Manual control and processing of purchase requisitions without a contract and not eligible for RPA/AI Robot.</li><li>Supervision of automated purchase requisitions.</li><li>Processing of ByGDA tickets.</li><li>Processing of order modifications and cancellations.</li><li>Automation of purchase requisitions via SAP contract.</li></ul><p><strong>Contract database management</strong></p><br><br><ul><li>Extension of contracts in consultation with buyers and/or operational staff.</li><li>Creation, modification, and deletion of SAP contracts.</li><li>Consistency check between contract data and supplier data in SAP.</li><li>Participation in the project to improve the quality of contract data.</li></ul><p><strong>Support for operational staff and buyers</strong></p><br><br><ul><li>Support for users and buyers on SAP and the purchasing procurement process.</li><li>Analysis of malfunctions, incident tracking, and validation of fixes.</li><li>Occasional analyses upon request.</li></ul><p><strong>Reporting and continuous improvement</strong></p><br><br><ul><li>Proposal for improvement of indicators to better manage activity.</li><li>Reporting of malfunctions and proposals for improvement on automation via RPA/AI.</li><li>Ensure the quality of purchasing flow data (contracts, purchase orders, purchase requisitions).</li></ul><p><strong>Transversal tasks</strong></p><br><br><ul><li>Support for buyers and operational staff in implementing new processes.</li><li>Participation in the redesign of the purchasing portal.</li><li>Support for activities related to Supplier Risk, Compliance, CSR, and IT tools.</li><li>Purchasing reporting to ensure continuity of services provided.</li></ul> <br> <br> Required profile : <ul><li>Proficiency in SAP MM</li><li>Proficiency in office tools (Excel, Word, Teams, Outlook, etc.) </li><li>Knowledge of English</li><li>Interpersonal skills</li><li>Rigor</li><li>Analytical skills</li><li>Responsiveness</li></ul><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Ensure the reliability of financial information, regulatory compliance, and administrative management of the site in compliance with the Group's requirements. Reporting to Management, the incumbent actively contributes to the economic performance of the company by managing financial, accounting, budgetary, and administrative activities. Financial and Budgetary Management: Develop, consolidate, and coordinate the site's annual budget in conjunction with various departments and support functions. Ensure monthly monitoring of financial performance, analyze variances, and propose corrective action plans. Produce financial indicators and dashboards necessary for activity management. Participate in the development of Business Plans and financial forecasts. Accounting, Reporting, and Compliance: Guarantee the quality, reliability, and compliance of accounting and financial data in accordance with regulatory requirements and Group standards. Supervise the accounting organization as well as reporting and financial analysis tools. Manage accounting closings and ensure the production of financial statements within the required deadlines. Supervise internal and external audits as well as relations with statutory auditors. Define and control periodic reports for local and Group bodies. Administrative and Treasury Management: Supervise treasury management, receipts, financial flows, and liquidity forecasts. Develop and monitor the treasury plan. Ensure compliance with tax, social, and administrative declarations. Ensure the management, conservation, and availability of the company's administrative documents. Maintain an effective relationship with administrations, banks, auditors, and external partners.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Job Requirements</h2><p><b>Formation & Expérience</b></p><ul><li>Higher education degree (Bac+5) in Finance, Accounting, Management Control, or equivalent.</li><li>Confirmed experience of 10-12 years minimum in a financial role with managerial responsibilities.</li><li>Experience in an industrial and/or international environment is highly appreciated.</li></ul><p><b>Compétences techniques</b></p><ul><li>Solid mastery of corporate finance: accounting, management control, treasury, budget, and reporting.</li><li>Good command of regulatory and tax obligations and administrative processes.</li><li>Experience in financial management and performance support.</li><li>Proficiency in office tools and reporting systems.</li><li>Ability to work transversally and coordinate multiple stakeholders.</li><li>Ability to support the development of team skills.</li></ul><p><b>Qualités personnelles</b></p><ul><li>Leadership and sense of responsibility.</li><li>Rigor and organizational skills.</li><li>Analytical mind and results-oriented.</li><li>Responsiveness and ability to manage priorities.</li><li>Autonomy and decision-making ability.</li><li>Excellent interpersonal skills and team spirit.</li></ul><p><b>Indicateurs de performance</b></p><ul><li>Regulatory compliance and quality of financial processes.</li><li>Adherence to closing and reporting deadlines.</li><li>Reliability of treasury forecasts.</li><li>Control of budgetary variances.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> </p> <p> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your mission: </font></font></b></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As a supervisor, you ensure the smooth running of the project through the following tasks:</font></font></p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the achievement of qualitative and quantitative objectives</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Managing a team of customer advisors: coaching, holding regular individual meetings and team meetings, implementing support plans for low performers, administrative management (leave, absences, lateness, etc.)...</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensures the availability of resources and means of production necessary to maintain the flows</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analysis of individual and collective performance indicators to identify areas for improvement and implement corrective actions</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Customer advisors will be assisted in handling calls if needed.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Alert about problems that could impact production</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensures compliance with the client's processes and quality standards</font></font></li> </ul> <p> </p> <p> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">What we offer you</font></font></b> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">At Concentrix, we prioritize the development and well-being of our talent. Here are the benefits we offer to recognize your contribution:</font></font></p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Opportunities for growth, in an ethical and equitable manner</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Opportunities for professional development</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">An attractive compensation package including a periodic performance bonus</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Exceptional employee benefits:</font></font><ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Health insurance</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supplementary pension after one year of seniority in the company and subscription</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reduced-price catering service</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Gym with on-site personal trainer. Access is free (this benefit is valid at locations with a gym).</font></font></li> </ul> </li> </ul> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Possibility of enrollment in the company crèche (valid at sites that have one) or crèche subsidy</font></font></li> </ul> <p> </p> <p> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The profile of our Game-Changers</font></font></b> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We are looking for a talented individual who:</font></font></p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ideally, the candidate will hold a higher education qualification in management.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My command of German and English is perfect.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Must have at least 6 months of experience as a call center manager.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">It possesses analytical capabilities to understand and guide the achievement of objectives</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Has a sense of anticipation and is oriented towards customer satisfaction and solutions</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The ability to identify the difficulties faced by customer advisors and to implement the appropriate support plan.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">He is organized and rigorous</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">He is known for his interpersonal skills.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A sense of listening</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Is comfortable using office software (Word, Excel, PowerPoint)</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Is a source of proposals</font></font></li> </ul> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Leadership and strong managerial skills are qualities required to successfully carry out the mission.</font></font></p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><b>Position:</b> Inside Sales Associate (Italian Speaker)<p> </p> <p> </p> <b>Job Description:</b> <b>About Us</b> <p>At <b>Arrow Electronics</b>, we are a global provider of technology solutions, helping customers shape the tangible future. With innovation at the core of everything we do, our collaborative and forward-thinking teams are transforming the way business gets done in today s digital world. Join us and be part of a company that is driving change across industries from commercial to cloud and everywhere in between.</p> <p> </p> <b>What You Will Be Doing at Arrow</b> <p>As an <b>Inside Sales Associate (Italian Speaking)</b>, you ll support a portfolio of key Italian-speaking customers by providing accurate and timely quotes, product availability, and exceptional service. Working closely with our <b>Cloud and Data Center division</b>, you will collaborate with leading brands such as <b>Pure Storage, Commvault, Vast Data, Infinidat, Hitachi, Quantum and Supermicro</b>, and others to deliver best-in-class solutions to our customers.</p> <p>Your key responsibilities will include:</p> <ul> <li> <p>Preparing accurate quotations and ensuring registered pricing is correctly applied.</p> </li> <li> <p>Managing your customer portfolio through proactive communication, order management, and account maintenance.</p> </li> <li> <p>Supporting the sales process in collaboration with Field Sales Representatives, supplier partners, engineers, and other Arrow teams.</p> </li> <li> <p>Providing after-sales service and resolving post-order queries (shipping tracking, backlog, troubleshooting).</p> </li> <li> <p>Identifying new sales opportunities and contributing to growth through upselling, technical advice, and customer engagement.</p> </li> <li> <p>Coordinating with internal teams to ensure high customer satisfaction and account performance.</p> </li> <li> <p>Participating in a structured compensation plan, with a portion of earnings tied to sales-related performance goals.</p> </li> </ul> <p> </p> <p> <b>Who We re Looking For</b> </p> <p>We re seeking a motivated team player with a strong customer focus, analytical skills, and a proactive mindset. You thrive in fast-paced environments and enjoy solving problems, supporting clients, and building strong relationships.</p> <p> <b>Requirements:</b> </p> <ul> <li> <p>Fluency in English (spoken and written) is mandatory.</p> </li> <li> <p>Knowledge of Italian is a strong plus</p> </li> <li> <p>1 2 years of experience in a sales support, quoting, or inside sales role (preferably in tech/distribution).</p> </li> <li> <p>Strong communication and interpersonal skills.</p> </li> <li> <p>Ability to work independently within established procedures and manage multiple tasks.</p> </li> <li> <p>Familiarity with quoting tools, ERP/CRM systems, and Microsoft Office Suite.</p> </li> <li> <p>Solid organizational skills and attention to detail.</p> </li> </ul> <p> </p> <br></div></section>