office manager Jobs
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<p>Production</p><br><br><p>Ingenierie industrielle - Pilote d'industrialisation </p><br><br><p>Responsable Projets Industriels et Développement F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur & Cadre</p><br><br><p>Temps complet</p><br><br><p>RPID est chargé de piloter et/ou réaliser les actions de développement, d'industrialisation et de transfert des activités sur les projets industriels qui lui sont confiés. Il garantit le respect des objectifs Qualité, Coût, Délais, Sécurité et Environnement (QCDS) tout en assurant la coordination transverse et l'animation des parties prenantes internes et externes.<br>Missions principales<br>• Définition et pilotage de la stratégie industrielle:<br>o Proposer, valider et décliner le schéma industriel (Make or Buy).<br>o Participer au choix des fournisseurs, en cohérence avec les exigences Programme et la stratégie industrielle.<br>• Gestion des risques et planification :<br>o Établir et piloter les risques dès la phase MER1.<br>o Établir le planning projet global (développement, industrialisation, approvisionnement) et en assurer le suivi rigoureux.<br>• Maîtrise des coûts :<br>o Établir le devis système en consolidant et challengeant les contributeurs.<br>o Valider et décliner les exigences QCDRS (Qualité, Coût, Délai, Sécurité, Robustesse).<br>o Entretenir le Devis Permanent (DP) coûts et qualité, et valider le Coût Récurent du Produit (CCR).<br>o Piloter le Coût d'Industrialisation à Terminaison (CAT).<br>• Développement produit et industrialisation:<br>o Contribuer à l'élaboration et valider la logique de développement (LDEV).<br>o Mettre en place et piloter le plan d'industrialisation, d'approvisionnement des prototypes et équipements de présérie, ainsi que le plan de production.<br>o Participer à la démarche Conception à Coût Objectif (CCxO).<br>o Veiller à l'intégration des contraintes industrielles (fabricabilité, procédés, moyens).<br>o S'assurer de la prise en compte du Retour d'Expérience (RETEX).<br>o Participer aux travaux pour l'obtention de la maturité produit et procédé (AMDEC produit/process, détermination des KC, robustesse).<br>• Gestion documentaire et validation :<br>o Constituer et gérer l'évolution du Dossier de Fabrication et de Contrôle (DFC), Dossier de Validation Industriel (DVI / PPAP), et dossier de maintenance, en cohérence avec le dossier de définition.<br>o Piloter le processus de validation industrielle et valider ou non les revues d'industrialisation.<br>o Se positionner pour la Direction Industrialisation (DI) lors des revues MER.<br>• Moyens industriels :<br>o Acquérir et mettre en service les moyens industriels adaptés aux projets.<br>• Management et communication :<br>o Piloter et animer l'équipe projet et l'animation transverse avec les multiples interlocuteurs (Supply chain, Qualité, Production, Ingénierie Industrielle, Maintenance, DT, Programme, CEI France, clients, fournisseurs…).<br>o Réaliser le reporting périodique du portefeuille projets et assurer la communication avec les clients internes et externes.<br>• Amélioration continue :<br>o Capitaliser, formaliser et dispenser les bonnes pratiques au sein des ateliers.<br>o Rechercher, proposer et impulser des solutions d'amélioration. </p><br><br><p>• Mobilité : Déplacements occasionnels en France et à l'étranger.</p><br><br><p>Profil recherché : <br>• Formation : Ingénieur en génie industriel, mécanique, électromécanique ou équivalent.<br>• Expérience : Minimum 8 ans d'expérience idéalement dans le secteur production, développement et industrialisation de projets industriels.<br>• Compétences techniques :<br>o Maîtrise des connaissances en électronique, électrotechnique, mécanique, informatique industrielle.<br>o Expertise en gestion de projet et en lecture/analyse de plans électriques et mécaniques.<br>o Connaissances en instrumentation, mesures et contrôle qualité.<br>o Maitrise des démarches d'expertise et résolution de problèmes (Brainstorming, 8D, Ishikawa, AMDEC, QQOQCCP).<br>o Utilisation des outils numériques et statistiques (Minitab, SPC, Six Sigma, SAP, PLM, Pack Office).<br>• Compétences comportementales :<br>o Leadership avéré et capacité à animer transversalement les équipes et à conduire le changement.<br>o Rigueur, autonomie, proactivité, réactivité et créativité.<br>o Excellentes capacités rédactionnelles et esprit de synthèse.<br>o Bon communicant capable de gérer des interlocuteurs multiples et variés.<br>o Maitrise du français et de l'anglais (technique).<br>• Mobilité : Déplacements occasionnels en France et à l'étranger.</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><b>Tiered Approach</b></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><b>Tier 0</b>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><b>Tier 1</b>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><b>Tier 2</b>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><b>Tier 3 or no tier indicated</b>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><b>Background</b></p><br> <p>UNDP Morocco is seeking a Procurement and Travel Assistant to provide excellent support in procurement and travel, working in close collaborations with the Programme, Operations, and Projects of UNDP, as well as other United Nations agencies.</p><br> <p>Under the direct supervision of the Procurement Associate, and the overall guidance and supervision provided by the Operations Coordinator, the Procurement and Travel Assistant will be responsible for providing a variety of office, agency and project support services. Primarily, the incumbent will act as the Procurement and Travel Assistant to various projects, agencies and initiatives. He/she will perform his/her functions in close collaboration with the other members of the Procurement Unit.</p><br> <p>The Procurement and Travel Assistant provides support to office operations performing a variety of standard procurement and travel processes ensuring high quality and accuracy of work. The Procurement and Travel Assistant promotes a client, quality and results-oriented approach. She/he works in close collaboration with UNDP Operations and Programme staff and other UN agencies staff to exchange information and ensure consistent and quality service delivery.</p><br> <p><b>Duties and Responsibilities</b></p><br> <p>The Procurement and Travel Assistant will undertake the following tasks:</p><br> <ol> <li>Contribution to the implementation of operational strategies in the context of UNDP activities in support of UN agencies. </li> <li>Effective procurement and logistical support in the context of UNDP activities in support of the Country Office, UNDP projects and UN agencies. </li> <li>Support to travel management processes in the context of UNDP activities in support of the Country Office, UNDP projects and UN agencies. </li> <li>Support to knowledge building and knowledge sharing.</li> </ol> <p><b>Ensures implementation of operational strategies, in the context of UNDP activities in support of the Country Office, UNDP projects and UN agencies, focusing on the achievement of the following results:</b></p><br> <ul> <li>Contribution to the implementation of UNDP operational strategies in the areas of responsibility, ensuring full compliance of administrative activities with UN/UNDP rules, regulations, policies and strategies.</li> <li>Provision of inputs to the Country Office administrative business processes mapping and implementation of the internal standard operating procedures (SOPs).</li> <li>Provision of inputs to the preparation of the results-oriented workplans of the Procurement Unit.</li> </ul> <p><b>Ensures effective procurement and logistical support in the context of UNDP activities in support of the Country Office, UNDP projects and UN agencies, focusing on the achievement of the following results:</b></p><br> <ul> <li>Creation of purchase orders for procurement.</li> <li>Support to the organization of procurement processes including preparation of Request for Quotation (RFQ), Invitations to Bid (ITB) or Requests for Proposal documents (RFP), receipt of quotations, bids or proposals, and their pre-liminary evaluation. </li> <li>Maintenance of the filing system ensuring safekeeping of confidential materials. </li> <li>Extraction of data from various internal and external sources and contribution to the implementation of sourcing strategy, including pre-qualification of individuals and firms that can supply the project requirements. </li> <li>Coordination between requisitioners and prospective bidders for queries and clarifications. </li> <li>Minutes of pre-bid conferences, as needed. </li> <li>Provision to requisitioners of canvas matrix or preliminary evaluation of the quotations/bids/proposals received.</li> <li>Summary of evaluation findings and results. </li> <li>Preparation of appropriate contract instruments, and obtention of signatures of supplier and proper authority in UNDP. </li> <li>Follow up on deadlines, commitments made, actions taken and coordination of collection and submission of procurement reports to Head of Unit. </li> <li>Assistance in the provision of information for audit. </li> <li>Provision of information for preparation of cost-recovery bills for the procurement services provided by UNDP to UNDP projects and UN agencies.</li> </ul> <p><b>Supports travel management processes for the Country Office, UNDP projects and other agencies at their request, focusing on the achievement of the following results:</b></p><br> <ul> <li>Creation of purchase orders for travel.</li> <li>Process of travel authorization and travel claims in line with travel entitlements for staff, consultants, UN Officials and visitors, ensuring that travel arrangements follow the UN rules of most direct route and most competitive prices.</li> <li>Support Travel System briefs on issues related to travel such as administrative matters, visas information, security, procedures, support projects in solution of processes and best practices dissemination;</li> <li>Analyse of quotation received form travel agents and airlines companies under UN Policies and procedures;</li> <li>Support to follow-up with contracted travel agent to ensure provision of high-quality professional services and most competitive prices. </li> <li>Provision of information to travelling staff including on entitlements, travel route and hotel arrangements.</li> <li>Provides reports to improve the liaison with travel agency and airlines in term of confirm bookings, discuss excess baggage charges, etc. and issues tickets in a timely manner.</li> <li>Supports negotiations of low-cost fare arrangements with the travel Agency to obtain the benefits of travel cost savings for client Agencies;</li> <li>Supports in the registration and evaluation of the Travel Agency Services quality and SLA metrics;</li> <li>Preparation of routine correspondence, faxes, memoranda and reports in accordance with Country Office Standard Operating of Procedures (CO SOP). </li> <li>Reconciliation of settlements to be paid by the Finance Unit.</li> <li> Assistance in the provision of information for audit.</li> <li>Provision of information for preparation of cost-recovery bills for travel services provided by UNDP-to-UNDP projects and UN agencies.</li> </ul> <p><b>Support knowledge building and knowledge sharing within the Country Office, focusing on the achievement of the following results:</b></p><br> <ul> <li> Participation in trainings of the operations/projects staff on procurement and travel issues. </li> <li>Contributions to knowledge networks and communities of practice.</li> <li>Provision of training and knowledge sharing in Travel policies, systems operations; Support projects in solution of processes and best practices dissemination;</li> </ul> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.</p><br> <p>The Procurement and Travel Assistant will work under the direct supervision of the Procurement Associate and the overall guidance of the Operations Coordinator. The Procurement and Travel Assistant is responsible for supervising the procurement and travel services to ensure that the participating Agencies’ needs are fully answered with high quality services. </p><br> <p><b>Competencies</b></p><br> <p>Core competencies:</p><br> <p><b>Achieve Results:</b></p><br> <p>LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline</p><br> <p><b>Think Innovatively:</b></p><br> <p>LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements </p><br> <p><b>Learn Continuously:</b></p><br> <p>LEVEL 2: Go outside comfort zone, learn from others and support their learning</p><br> <p><b>Adapt with Agility:</b></p><br> <p>LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible </p><br> <p><b>Act with Determination: </b></p><br> <p>LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident</p><br> <p><b>Engage and Partner:</b></p><br> <p>LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships</p><br> <p><b>Enable Diversity and Inclusion:</b></p><br> <p>LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination</p><br> <br> <p>Cross-functional and technical competencies:</p><br> <ul> <li><b>Business direction and strategy - Systems Thinking</b></li> </ul> <p>Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system</p><br> <ul> <li><b>Administration & Operations - Events management (including retreats, trainings and meetings)</b></li> </ul> <p>Ability to manage events, including venue identification, accommodation, logistics, catering, transportation, and cash disbursements, etc</p><br> <ul> <li><b>Administration & Operations - Travel policy and procedures</b></li> </ul> <p>Knowledge of travel policy and procedures; ability to interpret travel policy, the Staff Rules, administrative circulars and financial regulations and rules on travel related matters.</p><br> <ul> <li><b>Administration & Operations - ERP travel and expense module</b></li> </ul> <p>Knowledge of the ERP Travel and Expense Module; ability to provide help desk support to UNDP and other UN agencies. </p><br> <ul> <li><b>Administration & Operations - UN travel documents</b></li> </ul> <p>Knowledge of regulatory frameworks and processes related to UN travel documents; ability to facilitate the insurance of UN travel documents for UNDP and UN agencies; processing of visas, and ensure oversight and endorsement.</p><br> <ul> <li><b>Administration & Operations - Travel desk</b></li> </ul> <p>Ability to process and approve Travel Requests, Travel Claims and Expense Report; knowledge ofrelevant policy and procedures.</p><br> <ul> <li><b>Administration & Operations - T&E Cash Advance Reconciliation</b></li> </ul> <p>Knowledge of policy and procedures on T&E cash advance reconciliation; ability to link T&E Cash Advance transactions with transactions in the General Ledger including case analysis for clearances for staff separating from the organization.</p><br> <p><b>Required Skills and Experience</b></p><br> <p>Education:</p><br> <ol> <li>Completion of Secondary Education is required; or </li> <li> <p>A University Degree (Bachelor’s degree) in Business Administration, Management, Economics or any related field will be given due consideration but is not a requirement.</p><br></li> <li>CIPS level 2 is highly desirable for this position and candidates holding this level at the time of application will have a distinct advantage. If the desired certification is not available at the time of recruitment, it should be obtained within one year of recruitment. Candidates holding a CIPS certification at any level below at the time of application will have a proportionate advantage. </li> </ol> <p>Experience:</p><br> <ul> <li>Minimum of 4 years (with high school diploma) or 1 year (with bachelor’s degree) of relevant progressively responsible experience in procurement or travel services is required at the national and international level.</li> </ul> <p>Skills:</p><br> <ul> <li>Experience in operating MS Office software programs, Online Booking Tools (OBT) is required. </li> <li>Experience in the usage of computers and office software packages (MS Word, Excel, etc.) is an asset.</li> <li>Experience in handling of web-based management systems is an asset</li> </ul> <p>Languages</p><br> <ul> <li>Fluency in Arabic and French is required.</li> <li>Working knowledge of English is an asset.</li> </ul> <p><b>Equal opportunity</b></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. </p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><b>Sexual harassment, exploitation, and abuse of authority</b></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. </p><br> <p><b>Right to select multiple candidates</b></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><b>Use of AI by candidates</b></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><b>Scam alert</b></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br><br> </div>
<p>Drive IKEA Morocco's local relevance, business growth and corporate reputation through impactful events, strategic partnerships and public relations activities, while collaborating closely with the Service Office to adapt and execute regional initiatives in the Moroccan market.</p><p>Plan, coordinate and execute commercial events and marketing activations supporting IKEA campaigns and commercial priorities. Coordinate store openings, pop-up launches and special customer events. Manage event logistics, suppliers, production, budgets and timelines. Ensure all activations deliver a consistent IKEA brand experience and support customer acquisition, visitation and sales.</p><p><strong>Strategic Partnerships</strong></p><p>Identify, develop and manage strategic B2B and B2C partnerships that support IKEA business objectives. Build relationships with commercial partners, institutions, NGOs, developers and external stakeholders. Identify sponsorship and collaboration opportunities aligned with IKEA's brand and commercial priorities. Negotiate partnership agreements together with relevant internal stakeholders. Evaluate partnership performance and business impact.</p><p><strong>Commercial Public Relations</strong></p><p>Develop and execute PR activities supporting product launches, campaigns and commercial initiatives. Coordinate media coverage around commercial campaigns and seasonal activities. Organize media previews, product launches and press events. Build relationships with lifestyle, home furnishing and consumer media. Identify storytelling opportunities that increase brand awareness and commercial impact. Coordinate interviews, podcasts and editorial opportunities supporting IKEA campaigns.</p><p><strong>Corporate Public Relations</strong></p><p>Support and strengthen IKEA Morocco's corporate reputation. Coordinate local PR activities related to corporate announcements, sustainability initiatives, business milestones, investments and strategic projects. Organize corporate press conferences and media briefings. Develop relationships with business media, journalists and institutional stakeholders. Support crisis communication activities whenever required.</p><p><strong>Community Engagement</strong></p><p>Develop initiatives that strengthen IKEA's relationship with local communities. Coordinate community engagement and CSR-related activities. Build partnerships with local organizations, associations and institutions. Represent IKEA at relevant external events and community initiatives.</p><p><strong>Service Office Collaboration</strong></p><p>Act as the main point of contact between IKEA Morocco and the Service Office for PR, events and partnership initiatives. Collaborate closely with the Service Office PR & Events team to adapt and execute regional initiatives locally. Support the implementation of regional communication plans while identifying additional opportunities relevant to the Moroccan market. Ensure alignment with IKEA global brand guidelines and regional communication priorities.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Plan, coordinate and execute commercial events and marketing activations supporting IKEA campaigns and commercial priorities.</li><li>Coordinate store openings, pop-up launches and special customer events.</li><li>Manage event logistics, suppliers, production, budgets and timelines.</li><li>Ensure all activations deliver a consistent IKEA brand experience and support customer acquisition, visitation and sales.</li><li>Identify, develop and manage strategic B2B and B2C partnerships that support IKEA business objectives.</li><li>Build relationships with commercial partners, institutions, NGOs, developers and external stakeholders.</li><li>Identify sponsorship and collaboration opportunities aligned with IKEA's brand and commercial priorities.</li><li>Negotiate partnership agreements together with relevant internal stakeholders.</li><li>Evaluate partnership performance and business impact.</li><li>Develop and execute PR activities supporting product launches, campaigns and commercial initiatives.</li><li>Coordinate media coverage around commercial campaigns and seasonal activities.</li><li>Organize media previews, product launches and press events.</li><li>Build relationships with lifestyle, home furnishing and consumer media.</li><li>Identify storytelling opportunities that increase brand awareness and commercial impact.</li><li>Coordinate interviews, podcasts and editorial opportunities supporting IKEA campaigns.</li><li>Support and strengthen IKEA Morocco's corporate reputation.</li><li>Coordinate local PR activities related to corporate announcements, sustainability initiatives, business milestones, investments and strategic projects.</li><li>Organize corporate press conferences and media briefings.</li><li>Develop relationships with business media, journalists and institutional stakeholders.</li><li>Support crisis communication activities whenever required.</li><li>Develop initiatives that strengthen IKEA's relationship with local communities.</li><li>Coordinate community engagement and CSR-related activities.</li><li>Build partnerships with local organizations, associations and institutions.</li><li>Represent IKEA at relevant external events and community initiatives.</li><li>Act as the main point of contact between IKEA Morocco and the Service Office for PR, events and partnership initiatives.</li><li>Collaborate closely with the Service Office PR & Events team to adapt and execute regional initiatives locally.</li><li>Support the implementation of regional communication plans while identifying additional opportunities relevant to the Moroccan market.</li><li>Ensure alignment with IKEA global brand guidelines and regional communication priorities.</li></ul>
Italian-Speaking Back Office Agent (1000DH WELCOME BONUS) - Weekend OFF | Rabat (Morocco)
Administration
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<br> Company culture : <p><strong>Marketing Call Center</strong> is built around a <strong>predominantly cooperative culture</strong>, where people, trust and teamwork guide daily operations. The company favors a close management style focused on support, empowerment and strong human relationships. This collaborative foundation is complemented by an <strong>innovative mindset</strong> that stimulates creativity and initiative, alongside a <strong>performance-driven approach</strong> based on clear objectives. Structured organizational practices further contribute to operational efficiency and reliability.
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<br> Job : Join our dynamic and fast-growing team! As an Italian-Speaking Back Office Agent, your main responsibilities will be:<br>- Operational management of content moderation on the client's social platforms.<br>- Evaluation and verification of user content compliance with established guidelines.<br>- Analysis and control of multimedia data (texts and images) in Italian and English.<br>- Constant monitoring of the quality and accuracy of the work performed, in line with project targets.<br>- Classification and cataloging of specific information and metadata within data flows.<br>- Teamwork aimed at jointly achieving productivity targets.<br>- Contribution to the efficiency and continuous development of company workflows. <br> Required profile : Perfect command of the Italian language, both written and spoken (a good level of French or English will be considered a plus).<br>Strong customer focus, empathy, and excellent written communication skills.<br>Rigor, precision, and keen attention to detail.<br>Excellent command of basic computer tools (Office Suite, web browsing, CRM).<br>Ability to work independently and manage stress.<br>Previous experience in back office or call center roles is welcome, but motivated junior profiles are also considered. <br><br> </div>
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<p>Nous recherchons un nouveau talent pour rejoindre notre équipe. Ce poste est basé à Casablanca.</p><br><br><br><p><b>Nous comptons sur vous pour :</b></p><br><br><ul><li>Assurer le suivi et la gestion des dossiers</li><li>Vérifier la conformité des pièces justificatives (factures médicales, prescriptions, rapports médicaux, décomptes, etc.).</li><li>Étudier les garanties prévues dans les contrats d’assurance santé.</li><li>Assurer le traitement des demandes de remboursement dans le respect des procédures et des délais.</li><li>Échanger avec les compagnies d’assurance pour le suivi des dossiers et la résolution des éventuels blocages.</li><li>Informer et accompagner les clients sur l’avancement de leurs dossiers.</li><li>Identifier les anomalies, les dossiers incomplets ou les situations nécessitant une expertise.</li><li>Effectuer les relances auprès des assurés, prestataires de soins ou assureurs.</li><li>Mettre à jour les outils de gestion et assurer le reporting des dossiers traités.</li><li><span>Gérer et suivre les dossiers relatifs à l’incapacité, à l’invalidité et au décès</span></li></ul><br><p><b>Ce que nous attendons de vous </b><b>:</b></p><br><br><ul><li>Bonne connaissance des contrats d’assurance maladie, des garanties santé et des procédures de gestion des sinistres.</li><li>Maîtrise de l’analyse documentaire et du contrôle des pièces.</li><li>Sens de l’organisation, rigueur et capacité à gérer plusieurs dossiers simultanément.</li><li>Bon relationnel et sens du service client.</li><li>Capacité à communiquer avec les assurés et les compagnies d’assurance.</li><li>Maîtrise des outils bureautiques et logiciels de gestion des sinistres</li></ul><br><p><b>Profil recherché :</b></p><br><br><ul><li>BAC+2 /3 Formation en assurance, gestion, finance ou domaine administratif.</li><li>Expérience en gestion de sinistres santé, en courtage ou en compagnie d’assurance appréciée.</li><li>Esprit d’analyse</li></ul><br><p><b>Pourquoi nous rejoindre :</b></p><br><br><ul><li>Nous vous aiderons à développer votre potentiel grâce à nos opportunités de développement, un travail à forte valeur ajoutée et un accompagnement managérial. </li><li>Nous favorisons une culture dynamique et inclusive où vous travaillerez avec des collègues talentueux/se pour créer de nouvelles solutions et avoir un impact sur vos collègues, vos clients.</li><li>Notre envergure nous permet de vous proposer un large éventail d'opportunités de carrière, ainsi que des avantages visant à améliorer votre bien-être.</li></ul><br><p> Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.<br>Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.<br>Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.<br></p><br><br><br> </div>
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<p><b>Company Description</b></p><br><br><p><br>Vialto Partners is a market leader in global mobility services. Our purpose is to ‘Connect the world’. We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues.<br>Our teams help companies streamline and effectively manage their global mobility programs in a cost-efficient and compliant manner. Our services focus on providing cross-border compliance and risk assessment for tax, immigration, business travel, rewards and compensation, and remote work.<br>Working at Vialto Partners is about getting the chance to be part of a global and dynamic team. Globally, Vialto Partners has over 6,500 staff worldwide and continues to grow. You will work with clients from a range of industries and different geographical locations. We believe in connecting the world and supporting our colleagues to do the same in their careers by undertaking assignments and opportunities globally that broaden their skills and ultimately benefit our clients.<br>Vialto is unstoppable when we work together in a culture of belonging, where everyone can thrive. We encourage employees to bring their true selves and share their unique talents and expertise to positively impact the communities we serve.<br>To learn more about what we do, tune in to our podcast <u>On the Move</u> to hear expert insights on issues affecting global mobility, and read about the <u>latest news</u> in the industry. You can also follow us on <u>LinkedIn</u> and <u>Instagram</u><br><b>Job Description</b><br>You will join our young and dynamic teams in a growth story, creating multiple opportunities for individuals who focus on self-learning and continuous improvement while being flexible to work on technology-focused projects. By joining our team, you will work within a specialized group handling various tasks related to international mobility (Taxation, Immigration...). You will be supported and trained daily by more experienced colleagues and a group of professionals from Vialto Switzerland or other offices. You will assist renowned global clients with employees in international mobility situations, ensuring compliance with their tax obligations.<br><b>Main Responsibilities Include</b></p><br><br><ul><li><p>Ensuring daily tax compliance in the context of international mobility.</p><br><br></li><li><p>Preparing tax calculations, working papers, and tax returns.</p><br><br></li><li><p>Providing additional tax compliance services.<br> </p><br><br></li></ul><p><b>Required Skills</b></p><br><br><ul><li><p>Bac +5 (Business school diploma or university master's degree in finance, CCA, etc.)</p><br><br></li><li><p>Good knowledge of office tools (PowerPoint, Excel, Word).</p><br><br></li><li><p>General knowledge of tax principles (Income Tax).</p><br><br></li><li><p>Full professional proficiency in French and English (both oral and written).</p><br><br></li><li><p>Ability to work in a team and adapt to different tasks.</p><br><br></li><li><p>Positive attitude towards learning and taking on new responsibilities.<br> </p><br><br></li></ul><p><b>Desired Skills</b></p><br><br><ul><li><p>Proficiency in using Google Suite and Office 365 applications<br> </p><br><br></li></ul><p><b>Additional Information</b></p><br><br><ul><li><p>Intensive in-house training.</p><br><br></li><li><p>Become part of a global and multicultural team.</p><br><br></li><li><p>Professional career development opportunities.</p><br><br></li><li><p>Hybrid work model. 2 days at the office in Millennium Zénith (Casablanca)<br> </p><br><br></li></ul><p>We are an equal opportunity employer that does not discriminate on the basis of any legally protected status.Please note, AI is used as part of the application process</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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Job : <p><strong>GENERAL MISSION</strong></p><br><br><p>The Boarding School Supervisor is responsible for maintaining order and discipline within the boarding school, ensuring the well-being of the students, their accommodation, and their development within the boarding school.</p><br><br><p><strong>MAIN TASKS</strong></p><br><br><p>• Ensure compliance with boarding school regulations;<br>• Manage access rights and exit permits;<br>• Oversee the allocation and assignment of student accommodation;<br>• Support and supervise students, especially during study and meal times;<br>• Handle potential incidents while keeping necessary records;<br>• Intervene with good judgment in case of conflicts;<br>• Work closely with the academic office team to ensure smooth coordination;<br>• Supervise the work of boarding school educational assistants;<br>• Participate in the preparation and implementation of the educational support and reinforcement program;<br>• Participate in the organization of various evaluation and examination activities;<br>• Contribute to the development and implementation of educational and enrichment project activities;<br>• Prepare and submit reports on student attendance and discipline to class councils, and possibly present absent and/or undisciplined students to these councils;<br>• Participate in disciplinary committees;<br>• Ensure a quality of life on campus that meets hygiene and safety standards;<br>• Coordinate with boarding school service providers and monitor their activities (cleaning, security, hygiene, technical, etc.);<br>• Lead cultural and artistic activities in coordination with the library, and organize outings for boarding students;<br>• Supervise activities taking place outside of the regular school day.</p><br><br> <br> <br> Required profile : <p><strong>KNOWLEDGE</strong></p><br><br><p>• Bachelor's degree (Bac+3) or higher in management, educational sciences, or social work;<br>• Proven experience of more than 2 years in boarding school management;<br>• Good command of spoken and written French; English is a plus;</p><br><br><p><strong>SKILLS</strong></p><br><br><p>• Excellent oral and written communication skills;<br>• Mediation and problem-solving abilities;<br>• Ability to manage emergencies and priorities;<br>• Disciplinary management skills;<br>• Proficiency in computer use (office software);<br>• First aid training would be desirable;</p><br><br><p><strong>PERSONAL ATTRIBUTES</strong></p><br><br><p>• Sense of responsibility;<br>• Responsiveness;<br>• Rigor;<br>• Listening skills;<br>• Availability and flexibility;<br> </p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
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Company culture : <p><strong>ALH Holding</strong> is characterized by a <strong>collaboration-driven culture</strong>, where people, trust and teamwork are central to the organization. Employees operate in a supportive environment shaped by close management that encourages engagement and accountability. This foundation is strengthened by a <strong>strong organizational focus</strong>, ensuring structure, efficiency and process reliability. The culture is further balanced by a performance mindset and openness to innovation, supporting both results and adaptability.
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<br> Job : <p>Provide physical and telephone reception for visitors, clients, and employees.<br>Guide visitors and manage access to the premises.<br>Manage the telephone switchboard and handle mail and packages.<br>Ensure management of meeting rooms and reservations.<br>Maintain the good condition of common areas and the reception area.<br>Oversee needs for office supplies and consumables.<br>Follow up with external service providers (cleaning, security, maintenance, catering, etc.).<br>Participate in the management of office equipment and materials.<br>Track internal requests related to general services.<br>Oversee technical interventions and maintenance operations.</p><br><br> <br> <br> Required profile : <p>Bac+2 (2-year higher education degree) in management, administration, or secretarial studies.<br>A first experience of 1 to 3 years in a similar role is mandatory.</p><br><br><p>Neat appearance and excellent reception skills.<br>Good interpersonal skills and service-oriented attitude.<br>Organization, rigor, and ability to manage multiple tasks simultaneously.<br>Good oral and written communication skills.</p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
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Org. Setting and Reporting<br>The UN Secretary-General launched on 1 January 2019 a bold and new global reform which repositioned the UN Development System to deliver more effectively and efficiently with the achievement of the 2030 Agenda and the Sustainable Development Goals (SDGs). As part of this reform, UN Resident Coordinator Offices (UN RCO), under the leadership of an empowered and independent UN Resident Coordinator - the highest-ranking official of the UN Development System and Representative of the UN Secretary-General at country level - support countries in the achievement of their development priorities and the attainment of the SDGs. In its Resolution A/RES/72/279, the United Nations General Assembly endorsed the transformation of the Development Operations Coordination Office (DCO) as a stand-alone coordination office within the United Nations Secretariat. DCO exercises managerial and oversight functions of the resident coordinator system under the oversight of the Chair of United Nations Sustainable Development Group (UNSDG). In 2026, DCO undertook a recalibration to ensure the RC system remains optimally configured to support the acceleration of the 2030 Agenda and embodies the UN 2.0 shift- anchored in data, digital, innovation, behavioral science, strategic foresight, and a mission driven organizational culture. The position is located in the United Nations Resident Coordination Office (RCO) in Rabat, Morocco . The Partnerships Officer reports to the Senior Development Coordination Officer, Strategic Planning and Head of RCO. Noting that strategic partnership entails non-monetary partnership and can be used to strengthen joint initiatives/advocacy with external partners towards a common goal, including that of advancing SDGs, the Development Coordination Officer, Partnerships provides advice and support to the Resident Coordinator and the UNCT on strategic partnerships for SDG achievement.<br> Responsibilities<br>Within delegated authority, the Partnerships Officer will be responsible of the following duties: 1. ASSISTS WITH THE PROVISION OF SUBSTANTIVE SUPPORT FOR STRATEGIC PLANNING FOR AND COORDINATIN OF UNCT STRATEGIC PARTNERSHIPS WITH CIVIL SOCIETY, THE PRIVATE SECTOR AND OTHER SDG ACHIEVEMENT: • Provides advice on the development and implementation of the UN Partnership Strategy in alignment with and support of the UN Sustainable Development Cooperation Framework; • Supports a UNCT working group or similar platform for the effective implementation, monitoring and assessment of the strategy at regular intervals to harness new emerging opportunities, to anticipate changes to the internal direction and external environment, and to make mid-term adjustments; • Conducts liaison and coordination with UN entities at country, regional and HQ levels, to help package and define a value proposition for local UN partnerships that can engage a wide range of stakeholders, including the private sector, civil society and other non-traditional partners; • Serves as one of the key entry points for external stakeholders seeking guidance and support in navigating opportunities to partner with the UNCT; • Builds strong interface with critical Development partners, Government, private sector, civil society and other non-traditional partners; • Provides substantive support to the Resident Coordinator (RC) and the UNCT in identifying risks and opportunities related to specific partnerships, and suggests mitigation measures as relevant; • Provides inputs on due diligence processes of potential investment and partnership opportunities, in accordance with UN regulations and procedures; • Provides substantive support to RC/UNCT to develop and implement locally tailored partnerships; • Serves as liaison to Global Compact Local Networks (in countries where such Networks are established), assisting the Resident Coordinator in advising the Local Network Board and strengthening local UN engagement with the private sector; in countries without an established Local Network, working with UN Global Compact regional hubs to promote the UN Global Compact Ten Principles and business support for the SDGs. 2. PARTICIPATES IN JOINT PARTNERSHIP AND RESOURCE MOBILIZATION INITIATIVES AND SUPPORTS MANAGEMENT OF POOLED FUND FOR THE UN SUSTAINABLE DEVELOPMENT COOPERATION FRAMEWORK: • Provides substantive support to RC/UNCT to develop and implement locally tailored resource mobilization strategies and initiatives for Cooperation Framework priorities, and identify appropriate data and benchmarks to measure progress and success; • Monitors and analyzes existing resource mobilization partnerships and relationships, including traditional and non-traditional partners and development partners, donors (including high net-worth individuals, private sector, innovative funds) to be explored for direct funding to the UN; • Supports the UNCT with analysis of funding streams from internal and external sources, enabling their timely and coordinated engagement around preparation of proposals; • Supports the UNCT in preparation of the Funding Framework of the UN Sustainable Development Cooperation Framework; • Provides support to the design joint programmes for use in joint resource mobilization and coordination during the implementation of joint programmes as needed; • Advises RC/UNCT and external partners on offers from specialized UN entities for the UN Sustainable Development Cooperation Framework and ensuring the development of a youth partnership strategy to support the SG priorities on youths, disability inclusion, gender and other thematic issues; • Advises the RC/UNCT on corporate policies relating to effective management of resources, including through the establishment and use of pooled funds; • Assists in the establishment and management of the country-based SDG Fund, in close collaboration with UN Multi-Partner Trust Fund Office (where relevant). 3. WORKS CLOSELY WITH THE RESIDENT COORDINATOR OFFICE ECONOMIST AND OTHER UN COUNTRY TEAM FINANCE EXPERTS TO PROMOTE PARTNERSHIPS TO SUPPORT FINANCING FOR ACCELERATING THE ACHIEVEMENT OF THE SUSTAINABLE DEVELOPMENT GOALS (SDGs): • Provides advice on partnership opportunities to drive financing for development options, instruments, modalities to the RC/UNCT, in alignment with the Common Country Analysis (CCA), Cooperation Framework, Integrated National Financing Framework and similar processes; • Prepares briefing papers and discussion points on partnership issues related to financing for development for consideration by RC/UNCT; • Contributes to advocacy, communications and dialogues with partners to improve development assistance policies and practice; • Working in close collaboration with the RCO Economist, ensures effective engagement of relevant counterparts, especially private sector, civil society and development partners, to develop engagement and partnerships around SDG financing; • Undertakes the design and execution of innovative proposals to strengthen the UNCT engagement and reputation, and to generate greater financial resources in support of the SDGs. 4. CONTRIBUTES TO KNOWLEDGE MANAGEMENT AND CAPACITY DEVELOPMENT RELATING TO PARTNERSHIPS AND RESOURCES MOBILIZATION AND MANAGEMENT AT THE COUNTRY LEVEL: • Promotes collaboration, peer support, innovation, good practices, lessons learned, needs, and opportunities through active participation to the local, regional and global communities of practice and knowledge networks within the Resident Coordinator System and across the UN; • Researches, analyzes and presents best practices and lessons learned from implementation of UN partnership initiatives, with a view to advising the RC and UNCT on actions to strengthen the partnership orientation of the UN; • Supports the UNCT with a knowledge repository of potential donors at national and sub-national levels; • Monitors and analyzes best practices and successful models of SDG partnerships and resource mobilization implemented by the UN in country and elsewhere; • Provides advice on global/corporate guidelines, tools and other materials related to partnerships, resource mobilization and donor engagement; • Keeps abreast of emerging innovative approaches in the area of partnerships, resource mobilization and donor engagement, and proposes new ways of working, where relevant; • Reflects on processes of his/ her work area at key milestones and generates knowledge valuable to others in the RC system/ UN Country Teams; • Works closely with the Data Analyst and Communications officers on data, Monitoring and Evaluation (M&E), reporting analytics and communication of same. • Collects, documents and analyzes data to identify trends or patterns and provide insights through reports and data visualization methods to enable data-driven planning, decision-making, presentation and reporting; • Performs other related tasks as assigned.<br> Competencies<br>• PROFESSIONALISM: Ability to apply sustainable development theories, concepts and approaches. Ability to conduct independent research and analysis on sustainable development topics, determine suitability, validity and accuracy of data provided by different sources. Shows skill in developing sources for data collection. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. • PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. • COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.<br> Education<br>Advanced university degree (Master's degree or equivalent degree) in business or public administration, sustainable development, social sciences, education or related area, is required. A first-level university degree in combination with two (2) additional years of qualifying experience may be accepted in lieu of the advanced university degree. Successful completion of both degree and nondegree programs in data analytics, business analytics or data science programs is an advantage.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of five (5) years of progressively responsible experience and track record in strategic support to partnerships, project/programme management, resource mobilization in the context of development cooperation or related areas is required. Demonstrated experience in the design, implementation, and development of strategic partnerships with government, private sector, and civil society organizations is required. Experience of inclusion strategies that promote Gender equality, youth participation and inclusion of persons with disability is desirable. Experience in navigating Morocco’s institutional environment, national and subnational governance structures, development priorities and development cooperation landscape is required. Experience of resources mobilization strategies is required. Experience in UN interagency coordination is desirable. Experience in promoting knowledge management in the context of development cooperation is desirable. Experience in preparing project /programme proposals is required. Experience in supporting financing of SDGs is desirable. Work experience of two (2) years or more in data analytics or a related area is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <b>and</b> French are required. Arabic is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>French</b>UN Level IIUN Level IIUN Level IIUN Level II<br>Desirable LanguagesLanguageReadingWritingListeningSpeaking<br><b>Arabic</b>UN Level IIUN Level IIUN Level IIUN Level II<br> <br> Assessment<br>Evaluation of qualified candidates for this position may include a substantive assessment, such as a written test, which will be followed by a competency-based interview by phone or teleconference.<br> Special Notice<br>This is a Fixed Term position. Appointment against this position is available for a duration of one (1) year and does not carry any expectancy, legal or otherwise, of renewal. The appointment and renewal thereof are subject to the availability of the post or funds, budgetary approval or extension of the mandate. THIS RECRUITMENT REMAINS SUBJECT TO BUDGETARY, CLASSIFICATION, AND INTERGOVERNMENTAL APPROVALS. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position. THIS POSITION IS OPEN TO NATIONALS OF MOROCCO ONLY. National Professional Officer category shall be of the nationality of the country where this position is located and will be recruited in the country or within commuting distance of the office. If no suitable local candidate is identified, MOROCCO nationals residing elsewhere may be considered, in which case the candidate would be responsible for any costs related to traveling and relocating to MOROCCO in the event of an employment offer. Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. Note to current staff members at the General Service level: Locally recruited General Service staff members applying for this post must meet the minimum requirements, including academic qualifications and years of relevant experience. Relevant experience in the General Service category at G-6 and G-7 levels may count towards experience requirements. "Internal Applicants: When completing the form, ensure ALL fields, ALL professional experience and contact information are completed and up to date. This information is the basis for the hiring manager to assess your eligibility and suitability for the position and to contact you". At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. All applicants are strongly encouraged to apply on-line as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. On-line applications will be acknowledged where an email address has been provided. If you do not receive an email acknowledgement within 24 hours of submission, your application may not have been received. If the problem persists, please seek technical assistance through the Inspira "Need Help?" link.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary posi </div>
<h2 class="h5">Job description</h2>
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<p>Overview AH-64 D/E Helicopter Instructor/Operator (LCT) : Rabat, Morocco Company Overview Statement: Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $4.5B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. Job Overview: V2X GTS has a requirement for an Instructor /Operator (IO) in support of the Morocco Military in RAbat Morocco (Royal Moroccan Air Base). The Instructor & Operator (I/O) support, services and TADSS oversight required under W-TRS TDL 055 and reports directly to the in-country V2X-GTS Program Manager. The successful candidate must be a United States citizen, with proof of citizenship and a current U.S. passport. Standard work week is five (5) days per week for up to eight (8) hours per day while at OCONUS work site(s). Responsibilities Responsibilities: Flight Instruction & Tactical Training + Advanced Instruction: Deliver advanced AH-64D/E flight instruction following the U.S. Army Aircrew Training Manual (ATM) + Core Systems: Train pilots in aircraft systems, instrument flight, and flight management system operation + Emergency Procedures: Teach emergency response protocols and critical flight safety procedures + Tactical Operations: Instruct students in mission scenarios, terrain flight, combat tactics, and gunnery + Environmental Modes: Provide day, night, and Night Vision Goggle (NVG) instruction + Flight Briefings: Conduct formal pre-flight briefs, in-flight instruction, and comprehensive post-flight debriefs Student Evaluation & Performance Tracking + Multi-Environment Assessment: Mentor Moroccan student pilots across classroom, simulator, and in-flight environments + Progression Testing: Conduct end-of-stage check rides and formal evaluations under applicable ATMs + Aviation Regulations: Ensure compliance with Aircrew Training Manuals and FAA Order 7110.65 air traffic standards + Flight Plan Critique: Review and critique pilot flight planning for accuracy, providing corrective guidancep + Records Management: Document performance grades and feedback in Individual Aircrew Training Folders (IATF) + After Action Reviews: Facilitate formal After Action Reviews (AARs) to track pilot development Simulator Operations & Technical Management + IO Support: Provide Instructor/Operator (IO) support, services, and oversight for all TADSS platformso + Scenario Development: Build simulator profiles featuring instrument flight, fault insertion, and weather control + Mission Configuration: Configure simulators with requested mission scenarios, weather, and active flight planning data + Pre-Flight Prep: Check in aircrews and provide required operational publications, forms, and checklists Event Monitoring: Monitor real-time simulator training events to answer questions and provide instant feedback Curriculum Development & Domain Expertise + SME Advisory: Serve as Subject Matter Expert (SME) for aircrew training manuals, aviation procedures, and simulator employment + Courseware Design: Develop, update, and deliver tutorials, courseware, and Programs of Instruction (POIs) in a format that meets host country expectations + Continuous Improvement: Recommend targeted updates to courses, SOPs, and training materials to improve efficiency + SOP Management: Author and maintain a flight simulator training Standard Operating Procedure (SOP) governing qualifications + Standards Alignment: Determine training objectives, scope, and criteria to meet U.S. Army and host nation standards Maintenance, Logistics & Facility Operations + TADSS Inspections: Conduct pre-flight/post-flight simulator inspections, operational readiness checks, and maintenance test flights + Equipment Troubleshooting: Assist with maintenance assessments and troubleshoot TADSS weapon simulation equipment + Facility Infrastructure: Coordinate annual services for LCT HVAC and generator systems following OEM manuals + Asset Accountability: Safeguard government and company property, materials, and training facilities + Device Scheduling: Prepare simulator flight hour utilization and scheduling reports to maximize uptime Program Administration & International Relations + Host Nation Liaison: Coordinate with host nation and FMS representatives to deconflict training and maintenance schedules + VIP Engagement: Support host nation briefings, capability demonstrations, and VIP visits + Cross-Cultural Communication: Communicate clearly with U.S., host nation, and contractor personnel + Contractual Compliance: Ensure strict compliance with contract standards, specifications, and Quality Control (QC) requirements + Customer Assistance: Deliver timely technical advice to a diverse, multi-national customer base + Program Support: Execute additional mission tasks as directed by the V2X Program Manager Qualifications Basic Qualifications: + Prior AH‑64D/E Instructor Pilot (IP) experience at company level or higher. + Trained and certified aviation educator with demonstrated AH‑64D/E instructional experience. + Strong understanding of U.S. Army Aircrew Training Manuals, aviation publications, and regulations. + Experience conducting simulator‑based training, evaluations, and check rides. + Proficiency in instrument flight, mission planning, emergency procedures, NVG operations, and tactical employment. + Strong English communication skills (verbal and written). Required Qualifications: + Associate or Bachelors Degree + Graduate of the U.S. Army AH-64D/E Instructor Pilot and Methods of Instruction course. + 5+ years as an aviator required with last AH-64D/E flight within the last 12 months. (Currency or refresher training may be provided as needed). + AH-64Ev6 qualification preferred. + Minimum of 1000 hours as pilot in the AH-64D/E. + Minimum of 250 hours as Instructor Pilot in the AH-64D/E. + Fundamentally computer literate to include (but not limited to) using a personal computer, performing word processing, performing database input, access electronic publications, accessing the world wide web, briefing and debriefing software, and filling out electronic forms and grade sheets. + Ability to support periodic travel. + Must be familiar with the operation of a military flight training base. + Strong communication and interpersonal skills are required. + Must be able to work overtime as required. + Must be able to wear appropriate Personal Protective Equipment (PPE) and lift a maximum of 50 pounds. Education & Experience: + Associate Degree+ 5 years Aviator experience + Associates Degree or Bachelors Degree with AH-64 Instructor Pilot Instruction Course Preferred Qualifications + Previous experience supporting Foreign Military Sales (FMS) or working with host‑nation air forces. + Prior experience the CENTCOM AOR, or similar overseas operating environments. + Experience developing SOPs, courseware, and POIs for aviation training. + Familiarity with FAA Order 7110.65 and ATC procedures as applied to simulator training. + Prior TADSS, simulator maintenance oversight, or device acceptance/validation experience. Material & Equipment Directly Used: + Government Furnished Equipment (GFP), Components-Off-The-Shelf (COTS), Hand tools, soldering station, and specialized test equipment to include Digital Multimeter. + AH-64D Longbow Crew Trainer (LCT) Working Environment: + 90% of the regular work environment is inside simulation facilities either onsite or a Point of Need (PoN) location wherever training is being conducted + 10% of the regular work is within an office environment + Must be able to meet requirements to obtain Work Permit and Residency Visa in Morocco + Must have a valid driver’s license, able to obtain an International Driver’s Permit + Applicant may be required to travel and will be required to work in compliance with OSHA and V2X Safety policies and procedures + Must possess a US Passport with at least 2 years of remaining eligibility Physical Activities: + Physical activities include stooping, bending, lifting and/or carrying up to 50 lbs + Must be able to wear appropriate Personal Protective Equipment (PPE) + Short periods of walking and standing for extended periods are likely + Walk or stand on level and/or inclined surfaces up to 8-hours/day & sit for up to 3 hours/day; climb/descend stairs; grasp or handle objects; use finger dexterity; bend elbows/knees; reach above/below shoulders; read/interpret typewritten print; communicate by voice & detect sound by ear Clearance: Secret EEO Statement: At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>
<h2 class="h5">Job description</h2>
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<p><span><strong><u>Technical Support Engineer</u></strong></span></p><br><p><span><strong>Location:</strong> Casablanca, Morocco (with travel across the Middle East & Africa region)</span><br><span><strong>Reporting to:</strong> Technical Support Manager, MEA</span></p><br><p><span><strong>Join Us in Driving Customer Success Across MEA</strong></span></p><br><p><span>We're looking for a customer-focused and technically skilled <strong>Technical Support Engineer</strong> to join our Middle East & Africa Technical Support team. In this role, you'll play a critical part in delivering exceptional post-sales support across our hardware and software solutions portfolio, helping customers and channel partners maximize the value of their investments.</span></p><br><p><span>If you enjoy solving complex technical challenges, building strong relationships, and working in a collaborative international environment, we'd love to hear from you.</span></p><br><p><span><strong>What You'll Do</strong></span></p><br><p><span>As a Technical Support Engineer, you will:</span></p><br><ul><li><span>Provide remote and on-site technical support to channel partners and end customers across the MEA region.</span></li><li><span>Take ownership of technical issues from initial report through to successful resolution.</span></li><li><span>Collaborate closely with commercial, engineering, and operational teams to deliver outstanding customer outcomes.</span></li><li><span>Manage and track support cases through the ticketing system, ensuring timely updates and resolution.</span></li><li><span>Monitor service performance against agreed SLAs and contribute to continuous improvement initiatives.</span></li><li><span>Investigate, troubleshoot, and resolve hardware, software, networking, and integration-related challenges.</span></li><li><span>Escalate unresolved issues appropriately and work with internal teams to drive resolution.</span></li><li><span>Deliver technical training sessions for customers, partners, and internal stakeholders.</span></li><li><span>Support product launches and deployments by working with cross-functional teams.</span></li><li><span>Analyse trends and recurring issues, providing valuable feedback to Engineering and Product teams.</span></li></ul><p><span>We're interested in people who bring a combination of technical expertise, curiosity, and a passion for customer service.</span></p><br><p><span>You may be a great fit if you have:</span></p><br><ul><li><span>3-5 years of experience in a technical support, field service, or similar customer-facing technical role.</span></li><li><span>Knowledge of networking concepts, system integrations, and communication protocols.</span></li><li><span>An understanding of data flows and how systems interact within complex environments.</span></li><li><span>Experience working with electronic and mechanical equipment or technologies.</span></li><li><span>Strong analytical and problem-solving skills, with the ability to diagnose and resolve complex technical issues.</span></li><li><span>The ability to interpret data, identify trends, and communicate findings effectively.</span></li><li><span>Excellent written and verbal communication skills in <strong>English and French</strong>.</span></li><li><span>A collaborative mindset and the ability to build strong relationships with customers, partners, and colleagues.</span></li></ul><p><span><strong>What Success Looks Like</strong></span></p><br><p><span>You'll be contributing to:</span></p><br><ul><li><span>Consistent achievement of service level targets.</span></li><li><span>Timely resolution of customer and partner support requests.</span></li><li><span>High remote-resolution rates and customer satisfaction.</span></li><li><span>Effective delivery of technical training programmes.</span></li><li><span>Continuous improvement of support processes and customer experience.</span></li></ul><p><span>#LI-CH1 </span></p><br><p><span><strong>WHO IS GILBARCO VEEDER-ROOT</strong></span></p><br><p><span><span>Gilbarco Veeder-Root, a Vontier company, is the worldwide technology leader for retail and commercial fueling operations, offering the broadest range of integrated solutions from the forecourt to the convenience store and head office. For over 150 years, Gilbarco has earned the trust of its customers by providing long-term partnership, uncompromising support, and proven reliability. Major product lines include fuel dispensers, tank gauges and fleet management systems.</span></span></p><br><p><span><strong>WHO IS VONTIER</strong></span><br><span>Vontier (NYSE: VNT) is a global technology company powering the way the world moves. We empower businesses in the transport sector to adapt to a fast-changing landscape by uniting productivity, automation and multi-energy technologies.</span></p><br><p><span>Our smart, connected solutions serve roadside convenience retail stores, fleet operators, and auto repair technicians. From integrated payments and EV charging software to carwash technology and retail automation, we help customers stay productive and prepared for a rapidly evolving industry.</span><br><span>With decades of expertise and a balanced portfolio, Vontier enables businesses to navigate complexity, unlock growth, and build a cleaner, safer future. Driven by continuous improvement and the dedication of Team Vontier, we empower businesses to think bigger, act boldly, and thrive on the road ahead. Learn more at </span><span>www.vontier.com</span><br><span><strong>At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.</strong></span><br><span>Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.</span><br><span>Join our community of passionate people working together to navigate challenges and seize new opportunities. At Vontier, you are not on this journey alone, we are committed to equipping you with the tools and support you need to fuel your innovation, lead with impact, and thrive both personally and professionally.</span><br><span><strong>Together, let’s power the way the world moves!</strong></span></p><br> </div>
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<span></span><p><b><span>GEC – Global Experts Consulting recrute | Product Owner / Business Analyst Senior – Investissement & Titres | Casablanca</span></b><br></p><br><p><span>Dans le cadre d'une nouvelle mission stratégique dans le secteur bancaire, nous recherchons un </span><b><span>Product Owner / Business Analyst Senior</span></b><span>, disposant d'une solide expertise des </span><b><span>produits d'investissement, des marchés financiers et des parcours digitaux bancaires</span></b><span>.</span><br></p><br><p><b><span>Vos principales missions :</span></b><br></p><br><p><span>Concevoir et optimiser les parcours clients digitaux liés à l'épargne, à la Bourse en ligne et aux produits d'investissement.</span><br></p><br><p><span>Recueillir et analyser les besoins métiers, rédiger les spécifications fonctionnelles et piloter le backlog produit.</span><br></p><br><p><span>Accompagner les projets de transformation digitale, de la phase de cadrage jusqu'à la mise en production.</span><br></p><br><p><span>Coordonner les équipes métiers et IT, organiser les recettes fonctionnelles et assurer le suivi des livrables.</span><br></p><br><p><span>Contribuer au pilotage des projets, au suivi des KPI et à l'amélioration continue des parcours clients.</span><br></p><br><p><b><span>Profil recherché :</span></b><br></p><br><p><span>Bac+5 en finance de marché, systèmes d'information ou équivalent.</span><br></p><br><p><b><span>Minimum 6 ans d'expérience</span></b><span>, idéalement dans le secteur bancaire ou les services financiers.</span><br></p><br><p><span>Expertise confirmée en </span><b><span>produits d'investissement, titres, Bourse en ligne, Asset Management ou Wealth Management</span></b><span>.</span><br></p><br><p><span>Bonne maîtrise des processus Front-Office, Middle-Office et Back-Office.</span><br></p><br><p><span>Expérience significative en Product Ownership, Business Analysis ou AMOA.</span><br></p><br><p><span>Maîtrise des méthodologies Agile, de la gestion de backlog et des recettes fonctionnelles.</span><br></p><br><br> </div>
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<p>Overview This position description is subject to change at any time as needed to meet the requirements of the program or company. Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $4.5B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. AH-64E Helicopter Instructor / Operator (LCT): Rabat, Morocco V2X GTS has a requirement for an Instructor / Operator (IO) in support of the Morocco Military in Rabat, Morocco (Royal Moroccan Air Base). The Instructor & Operator (I/O) provides support, services and TADSS oversight required under W-TRS TDL 055 and reports directly to the in-country V2X-GTS Program Manager. The successful candidate must be a United States citizen, with proof of citizenship and a current U.S. passport. Standard work week is five (5) days per week for up to eight (8) hours per day while at OCONUS work site(s). Responsibilities Responsibilities: Flight Instruction & Tactical Training: + Advanced Instruction: Deliver advanced AH-64E flight instruction following the U.S. Army Aircrew Training Manual (ATM). + Core Systems: Train pilots in aircraft systems, instrument flight, and flight management system operation. + Emergency Procedures: Teach emergency response protocols and critical flight safety procedures. + Tactical Operations: Instruct students in mission scenarios, terrain flight, combat tactics, and gunnery. + Environmental Modes: Provide day, night, and Night Vision Goggle (NVG) instruction. + Flight Briefings: Conduct formal pre-flight briefs, in-flight instruction, and comprehensive post-flight debriefs. Student Evaluation & Performance Tracking: + Multi-Environment Assessment: Mentor Moroccan student pilots across classroom, simulator, and in-flight environments. + Progression Testing: Conduct end-of-stage check rides and formal evaluations under applicable ATMs. + Aviation Regulations: Ensure compliance with Aircrew Training Manuals and FAA Order 7110.65 air traffic standards. + Flight Plan Critique: Review and critique pilot flight planning for accuracy, providing corrective guidance. + Records Management: Document performance grades and feedback in Individual Aircrew Training Folders (IATF). + After Action Reviews: Facilitate formal After Action Reviews (AARs) to track pilot development. Simulator Operations & Technical Management: + I/O Support: Provide Instructor / Operator (IO) support, services, and oversight for all TADSS platforms. + Scenario Development: Build simulator profiles featuring instrument flight, fault insertion, and weather control. + Mission Configuration: Configure simulators with requested mission scenarios, weather, and active flight planning data. + Pre-Flight Prep: Check in aircrews and provide required operational publications, forms, and checklists. + Event Monitoring: Monitor real-time simulator training events to answer questions and provide instant feedback. Curriculum Development & Domain Expertise: + SME Advisory: Serve as Subject Matter Expert (SME) for aircrew training manuals, aviation procedures, and simulator employment. + Courseware Design: Develop, update, and deliver tutorials, courseware, and Programs of Instruction (POIs) in a format that meets host country expectations. + Continuous Improvement: Recommend targeted updates to courses, SOPs, and training materials to improve efficiency. + SOP Management: Author and maintain a flight simulator training Standard Operating Procedure (SOP) governing qualifications. + Standards Alignment: Determine training objectives, scope, and criteria to meet U.S. Army and host nation standards. Maintenance, Logistics & Facility Operations: + TADSS Inspections: Conduct pre-flight / post-flight simulator inspections, operational readiness checks, and maintenance test flights. + Equipment Troubleshooting: Assist with maintenance assessments and troubleshoot TADSS weapon simulation equipment. + Facility Infrastructure: Coordinate annual services for LCT HVAC and generator systems following OEM manuals. + Asset Accountability: Safeguard government and company property, materials, and training facilities. + Device Scheduling: Prepare simulator flight hour utilization and scheduling reports to maximize uptime. Program Administration & International Relations: + Host Nation Liaison: Coordinate with host nation and FMS representatives to deconflict training and maintenance schedules. + VIP Engagement: Support host nation briefings, capability demonstrations, and VIP visits. + Cross-Cultural Communication: Communicate clearly with U.S., host nation, and contractor personnel. + Contractual Compliance: Ensure strict compliance with contract standards, specifications, and Quality Control (QC) requirements. + Customer Assistance: Deliver timely technical advice to a diverse, multi-national customer base. + Program Support: Execute additional mission tasks as directed by the V2X Program Manager. Qualifications Basic Qualifications: + Prior AH‑64E Instructor Pilot (IP) experience at company level or higher. + Trained and certified aviation educator with demonstrated AH‑64E instructional experience. + Strong understanding of U.S. Army Aircrew Training Manuals, aviation publications, and regulations. + Experience conducting simulator‑based training, evaluations, and check rides. + Proficiency in instrument flight, mission planning, emergency procedures, NVG operations, and tactical employment. + Strong English communication skills (verbal and written). Additional Required Qualifications: + Associate or Bachelors Degree. + Five (5) years of Aviator experience. + Graduate of the U.S. Army AH-64E Instructor Pilot and Methods of Instruction course. + 5+ years as an aviator required with last AH-64E flight within the last 12 months. (Currency or refresher training may be provided as needed). + AH-64Ev6 qualification preferred. + Minimum of 1000 hours as Pilot in the AH-64E. + Minimum of 250 hours as Instructor Pilot in the AH-64E. + Fundamentally computer literate to include (but not limited to) using a personal computer, performing word processing, performing database input, access electronic publications, accessing the world wide web, briefing and debriefing software, and filling out electronic forms and grade sheets. + Ability to support periodic travel. + Must be familiar with the operation of a military flight training base. + Strong communication and interpersonal skills are required. + Must be able to work overtime as required. + Must be able to wear appropriate Personal Protective Equipment (PPE) and lift a maximum of 50 pounds. Preferred Qualifications + Previous experience supporting Foreign Military Sales (FMS) or working with host‑nation air forces. + Prior experience the CENTCOM AOR, or similar overseas operating environments. + Experience developing SOPs, courseware, and POIs for aviation training. + Familiarity with FAA Order 7110.65 and ATC procedures as applied to simulator training. + Prior TADSS, simulator maintenance oversight, or device acceptance / validation experience. Working Environment: + 90% of the regular work environment is inside simulation facilities either onsite or a Point of Need (PoN) location wherever training is being conducted. + 10% of the regular work is within an office environment. + Must be able to meet requirements to obtain Work Permit and Residency Visa in Morocco. + Must have a valid driver’s license and able to obtain an International Driver’s Permit. + Applicant may be required to travel and will be required to work in compliance with OSHA and V2X Safety policies and procedures. + Must possess a US Passport with at least 2 years of remaining eligibility. Physical Activities: + Physical activities include stooping, bending, lifting and/or carrying up to 50 lbs. + Must be able to wear appropriate Personal Protective Equipment (PPE). + Short periods of walking and standing for extended periods are likely. + Walk or stand on level and/or inclined surfaces up to 8-hours/day & sit for up to 3 hours/day; climb/descend stairs; grasp or handle objects; use finger dexterity; bend elbows/knees; reach above/below shoulders; read/interpret typewritten print; communicate by voice & detect sound by ear Clearance: Secret At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p><span><span>A breath of fresh air on the oceanfront, </span></span><b><span>Four Seasons Hotel Casablanca</span></b><span><span> offers a sleek resort-inspired escape – just 10 minutes from the busy city center and business district. Discover this intimately scaled enclave, where 186 ultra-spacious guest rooms, including 29 suites, welcome with contemporary Moroccan elegance. Experience the vibrant social scene with four options for ocean-view dining and </span><span>drinks, or</span><span> relax in the outdoor pool and the club-like spa and fitness center. For business and social events, </span><span>host</span><span> up to 700 guests in the ballroom and seven function rooms. With the arrival of Four Seasons, the White City is discovering the glamour of an oceanfront lifestyle.</span></span></p><br><br><br><p><span><span>Four Seas</span><span>ons Casablanca is looking for </span><span>a <b>Pastry Sous-Chef</b> </span></span><span><span>who shares a passion for excellence and who infuses enthusiasm into everything he / she does.</span></span></p><br><br><p><span><span>Work on a team built on mutual respect, collaboration, e</span><span>xcellent </span><span>service</span><span> and passion</span><span>. Four Seasons Hotel Provides employees with same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.</span></span></p><br><br><p><b>About the role</b></p><br><br><br><p>Plan, organize, control and direct the work of employees responsible for preparation of sweet items, pastries, cakes, ice creams, sorbets, fruit compotes breads, chocolates and show pieces while ensuring superior quality and consistency.</p><br><br><br><p><b>What you will do</b></p><br><br><ul><li>Coordinate the selection, training, development, and evaluation of employees and managers in the Kitchen’s bake/pastry shop through effective management and leadership to ensure that established cultural and core standards are met.</li><li>Assist in the planning and development of recipes, and ensure the correct preparation and presentation of a consistent level for all food items prepared through production and demonstration.</li><li>Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory control.</li><li>Ensure that sanitation standards as set forth by Four Seasons, local, state, and federal regulations are in compliance as well as the cleanliness and organization of the kitchen.</li><li>Maintain control systems which will assure quality and portion consistency, monitor food shipments to ensure they meet established purchasing specifications as well and foster an awareness of the importance of food preparation and quality.</li><li>Communicate with employees and managers to ensure operational needs are met as well as attend regular operational meetings to ensure effective coordination and cooperation between departments.</li><li>Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.</li><li>Work harmoniously and professionally with co-workers and supervisors.</li></ul><br><p><b>What you bring : </b></p><br><br><br><p>Excellent knowledge of and passion for local, organic, sustainable ingredients<br>4+ years of experience working in a kitchen management role in a fast-paced and luxury environment<br>Previous experience working with banquet pastry operations is an asset<br>Culinary education with a specialization in pastry arts is an asset<br>Skill at identifying and cultivating talent and passion within the team<br>Strong communication skills in English and French, additional languages are an asset<br>Strong computer skills and ability to use Microsoft Office Outlook, Word, and Excel </p><br><br><p><br><b>What we offer: </b></p><br><br><p><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Complimentary Accommodation at other Four Seasons Hotels and Resort<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals</p><br><br><br><p><b><u><span>*Due to the local work permit policy in the country, we are looking only for candidates</span><span> with a</span><span> valid </span><span>Moroccan Work Permit</span><span>.</span></u></b></p><br><br><p><b>**Only selected candidates will be contacted</b></p><br><br><br><p><span><span>Learn more about what is like to work at Four Seasons – Visit </span><span>us:</span></span></p><br><br><p><span><span>https://jobs.fourseasons.com</span></span></p><br><br><p><u><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span></u></p><br><br><p><u><span>https://www.facebook.com/Fourseasonsjobs</span></u></p><br><br><p><u><span>https://twitter.com/FourSeasonsJobs</span></u></p><br><br><br><br><br><br><br> </div>
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<b>Job Purpose</b> <br><ul><li>To act as the focal point for customers/Agents/GSAs in terms of product and services inquiries, complaints, flight alerts and disruptions across the entire network. </li><li>Assists in monitoring systems, identifies and resolves problems and supports in executing action plans to increase sales and enhance customers’ experience ensuring productivity is in line with set measures and company’s adopted policies and procedures.</li></ul><br><b>Key Result Responsibilities</b> <br><ol><li>Acts as the first contact for customers/travel agents/GSAs with respect to inquiries, information, different types of requests, complaints, etc. and ensures all communication and exchanged information are in line with Company’s standards. </li><li>Supports the Contact Center teams by responding to inquiries raised from different channels such as: calls, website, email, social media, online chat and messaging applications.</li><li>Assesses customers’/travel agents’ needs and channels them in the right direction ensuring timely and satisfactory closures of their cases. Follows up with customers/travel agents and internal departments as necessary.</li><li>Provides accurate information about products and services including policies, tickets, reservation, ancillaries, onboard products and services.</li><li>Assists in handling special class bookings related to FAM trips, barter tickets, incentives, complimentary tickets as per the agreed policies and procedures and coordinates with all stakeholders to take the necessary approvals and validations.</li><li>Supports travel agents on system related matters including activation/deactivation of accounts, creation of users, password resets, etc. Coordinates with the relevant stakeholders and escalates any issues as and when necessary.</li><li>Assists in handling delayed, cancelled and disrupted flights cases, in a timely and professional manner in terms of connection inquiries, availability of alternate flights, and hotel accommodation for long transits. Coordinates with Operations/Dispatch on necessary changes and approvals.</li><li>Assists in sending flight disruption alerts and notifications to customers and all stakeholders using SMS and email alerts; rectifies misconnections in case of cancellations, delays and early departures by coordinating with Operations/Transfer Desk.</li><li>Develops/maintains effective and good relationships with other departments and stakeholders to ensure their support when needed. </li><li>Keeps abreast with market trends in sales and customer services; conducts customer surveys as needed and recommends implementations to improve performance and enhance customers’ experience.</li><li>Performs any additional responsibilities as advised by the Supervisor/Line Manager.</li></ol><br><b>Qualifications (Academic, training, languages)</b> <br><ul><li>High School/Diploma or equivalent; Bachelor degree in a related stream is preferred.</li><li>Capable of using technology systems and tools; proficient in Microsoft Office.</li><li>Fluent in English, Frensh & Arabic </li></ul><br><b>Work Experience</b> <br><ul><li>2+ years of related working experience in a similar role in customer service or support in any service industry, preferably in aviation.</li><li>Possesses effective communication skills.</li><li>Cost-oriented, possesses effective persuasive and problem-solving skills.</li><li>Employs technical expertise and interpersonal relations to execute new initiatives and achieve objectives.</li><li>Capable of understanding customers’ needs and directing them in the right channel.</li><li>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</li><li>Ability to work for long hours and under pressure.</li><li>Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</li></ul><br><br> </div>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Within our Casablanca offices, you will ensure the smooth operation of the premises and general services:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Managing the premises: maintenance, layout, hygiene and office safety</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage service providers (cleaning, security, maintenance) and monitor contracts and service quality</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Managing general purchases (supplies, furniture, equipment): quotes, purchase orders, tracking deliveries and invoices</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage and inventory company equipment (PCs, phones), from allocation to return</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor the general resources budget and propose ways to optimize it.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Organize the logistics of internal events and business trips</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To be the point of contact for employees regarding all matters relating to the work environment</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Why join us?</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A key role, at the heart of our teams' daily operations</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A dynamic and multicultural tech environment</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Real responsibilities and autonomy</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Casablanca low post</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Apply here</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">#Recruitment #GeneralServices #GeneralServices #Casablanca #Morocco #Yassir</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing summaries, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bachelor's degree (Bac+3) or Master's degree (Bac+5) in management, administration, logistics or equivalent</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum 2 years of experience in a similar position (general services, office management)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Organization, rigor and responsiveness</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong interpersonal skills and ability to negotiate with service providers</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Autonomy and ability to manage multiple priorities simultaneously</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficient in Microsoft Office, especially Excel</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Fluent in French and Arabic; English is a plus</font></font></p>
<p><font dir="auto" ><font dir="auto" >As part of the development of our activities, we are looking for a Tenders Officer capable of ensuring the complete management of consultations and markets, from monitoring opportunities to submitting files.</font></font></p><p><font dir="auto" ><font dir="auto" >The candidate will participate in the analysis of specifications, the preparation of administrative, technical and financial files, as well as the monitoring of contracts obtained. She will work closely with the various departments of the company to guarantee the conformity and quality of the submissions.</font></font></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bac+2 minimum.</li><li><font dir="auto" ><font dir="auto" >Experience in managing calls for tenders.</font></font></li><li><font dir="auto" ><font dir="auto" >Good mastery of office tools (Word, Excel, Outlook).</font></font></li><li><font dir="auto" ><font dir="auto" >Knowledge of public procurement and tendering procedures.</font></font></li><li><font dir="auto" ><font dir="auto" >Sense of organization, rigor and respect for deadlines.</font></font></li><li><font dir="auto" ><font dir="auto" >Good communication and teamwork skills.</font></font></li><li><font dir="auto" ><font dir="auto" >Autonomy and initiative.</font></font></li><li><font dir="auto" ><font dir="auto" >Experience in secretarial work or as an executive assistant is a plus.</font></font></li></ul>
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Job : <p>Follow up on debt collection files.<br>Make phone and email reminders to clients.<br>Track payments and due dates.<br>Update information in management tools.<br>Prepare collection files and ensure their administrative follow-up.<br>Collaborate with internal teams to process files.<br>Participate in resolving disputes related to unpaid accounts.<br>Contribute to achieving collection goals while respecting internal procedures.</p><br><br> <br> <br> Required profile : <p>Associate's or Bachelor's degree (2-3 years) in Management, Accounting, Finance, or Business.<br>Previous experience (internship or job) in debt collection, customer relations, or accounting is a plus.<br>Good interpersonal skills and excellent communication.<br>Negotiation and persuasion skills.<br>Rigor, organization, and follow-through.<br>Analytical thinking and ability to manage priorities.<br>Proficiency in office tools (Excel, Word).<br>Awareness of confidentiality and teamwork spirit.</p><br><br> <br><br> </div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>This incredible hotel project located in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby, located within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean.<br><br><b>Marketing & Public Relations Executive – Four Seasons Hotel Rabat Kasr Al Bahr, Morocco</b><br><b>About Four Seasons Hotels and Resorts:</b><br><p>Four Seasons Hotels and Resorts is a global, luxury hospitality company. We manage over 100 hotels and resorts and 44 private residences in 45 countries around the world and growing. At Four Seasons, we are powered by people and our culture enables everything we do.</p><br><br><p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><b>About Four Seasons Hotel Rabat Kasr Al Bahr, Morocco:</b><br><p>This incredible hotel project located in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby, located within lush gardens, indoor and outdoor pools and overlooking the Atlantic Ocean.</p><br><br><b>The Role of Marketing & Public Relations Executive:</b><br><p>We currently have an opportunity for a <b>Marketing & Public Relations Executive</b> to join our Four Seasons Hotel Rabat Kasr Al Bahr team in Morocco.</p><br><br><p>Reporting to the Director of Public Relations and Communications, the Marketing & Public Relations Executive supports the execution of marketing, communications, public relations, and social media initiatives that enhance the visibility, reputation, and positioning of the hotel. The role is responsible for assisting with media relations, content creation, social media management, promotional campaigns, and brand storytelling while ensuring consistency with Four Seasons standards.</p><br><br><p>Responsibilities include coordinating media visits and influencer stays, maintaining media databases and press materials, supporting content development for digital and print communications, managing social media platforms, assisting with website and online content updates, and supporting hotel events, marketing campaigns, and promotional activities. The Marketing & Public Relations Executive plays a key role in generating positive exposure for the property and strengthening brand awareness across local and international markets.</p><br><br><b>Our Ideal Marketing & Public Relations Executive Candidate Will Have:</b><p>Candidates should have a minimum of one year of experience in Marketing, Public Relations, Communications, Social Media, or a related field, preferably within luxury hospitality, tourism, lifestyle, or premium brands.</p><br><br><p>The ideal candidate is creative, detail-oriented, and highly organized, with excellent written and verbal communication skills. Experience working with media contacts and social influencers, managing social media platforms, and creating engaging content is highly desirable. Strong copywriting skills, proficiency in Microsoft Office, and the ability to manage multiple projects in a dynamic environment are essential.</p><br><br><p>You will be an outgoing and enthusiastic professional with a collaborative mindset, strong interpersonal skills, and a passion for storytelling, hospitality, and brand excellence.</p><br><br><p><b>Fluency in English is required. Fluency in French and Arabic is highly preferred for this location, along with eligibility to work in Morocco.</b></p><br><br><p>Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of: the opportunity to build a lifelong career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule, people who, by nature, believe in treating others as we would have them treat us. As Four Seasons continues its growth, our most valuable partners remain our employees, with whom we have a strong relationship built on respect, trust, and excellence. This commitment has earned Four Seasons worldwide recognition as an employer of choice.</p><br><br><br><br><br><br><br> </div>
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Who we are <p>Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> Job Description <p>Job Ref ID: JR0086122</p><br><br><p><strong>Job Description</strong></p><br><br><p>If you’re here, it’s because you’re looking for an <strong>exciting ride</strong>. </p><br><br><p>A ride that will fuel up your ambitions to take on a <strong>new challenge and stretch yourself beyond your comfort zone.</strong> </p><br><br><p>We’ll deliver a <strong>non-vanilla culture built on talent, where we work to amplify the impact on millions of people</strong>, paving the way forward together. </p><br><br><p><strong>Not your usual app</strong>. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries. </p><br><br><p>Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.</p><br><br><p><strong>What makes our ride unique? </strong></p><br><br><p><strong> Our culture and strong values. </strong></p><br><br><p><strong> Our career development philosophy. </strong></p><br><br><p><strong> Our commitment to being a force for good. </strong><br> </p><br><br><p>We have a vision: <strong>Building the largest marketplace in your city, to give access to anything in minutes</strong><strong>. </strong>And this is where your ride starts.</p><br><br><p><strong>YOUR MISSION</strong></p><br><br><p>an Account Manager, you’ll help partners grow by combining account management with the use of ads and promotions. You'll work closely with local restaurants to boost visibility, drive order growth, and improve retention, all while ensuring sustainable revenue acceleration in a fast-paced environment.</p><br><br><p><strong>THE JOURNEY </strong></p><br><br><ul><li>Onboard new partners on our platform by providing them with all the necessary tools and information to start working</li><li>Establishing relationships with new clients and maintaining and nurturing business relationships with existing clients to deliver the highest level of commercial and customer service to our partners</li><li>Gather all the insights from our partners to create an amazing experience for them and our customers, tackle problems to raise the bar</li><li>Drive deals to closure in a new business environment</li><li>Identifying accounts whose revenue may be shrinking to address any ‘at risk’ partners and reach out to these accounts to ensure they are retained</li><li>Retain and grow revenue from existing advertisers</li><li>Meet monthly and quarterly objectives defined by the company. Forecast and track key account metrics</li><li>Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop, and make a difference</li></ul> Qualifications <ul><li>Bachelor's degree in business, marketing or sales</li><li>Strong business knowledge. +1 year of account management</li><li>Excellent communication skills: Proficiency in French, English and Arabic</li><li>Detail-oriented, proactive, organized and autonomous</li><li>Negotiation skills</li><li>Data-driven profile</li><li>An empathetic, inclusive, and curious attitude</li><li>Self-starter who can work in a highly demanding environment (impossible is not Glovo, you make everything happen)</li><li>Ability to influence stakeholders to help achieve your goals</li><li>Experience with online productivity tools such as Office 365, Salesforce...</li><li>Experience in a high-growth digital startup business is a plus.</li></ul><p><strong>We believe driven talent deserves:</strong></p><br><br><ul><li><strong> </strong>Private health insurance to keep you at your peak.</li><li> Monthly Glovo credit to satisfy your cravings!</li><li>️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!</li><li> Online therapy and wellbeing benefits to ensure your mental well-being.</li></ul> Additional Information <br><p>At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. <strong>Learn more about our Leadership Principles </strong><strong><u>here</u></strong><strong>.</strong></p><br><br><p>Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.</p><br><br><p>Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).</p><br><br><p><strong>So, ready to take the wheel and make this the ride of your life?</strong><br>
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Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!</p><br><br> <br><br> </div>