Programming in Morocco
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<p>Definition of commercial and marketing strategy: Develop and implement the commercial strategy in line with the group's objectives and sustainable development challenges. Identify high-potential markets (communities, industrialists, private operators, key accounts). Develop integrated water-waste offers and innovative solutions (recycling, reuse, circular economy, digitalization of services). Manage public and private tenders, in conjunction with the technical and legal departments. Ensure competitive and regulatory intelligence in the environmental sectors.</p><p>Customer development and loyalty: Consolidate relationships with strategic clients (communities, industrialists, developers, institutions). Ensure customer satisfaction, service quality, and contract renewal. Conduct complex negotiations and secure margins and contractual commitments.</p><p>Financial monitoring and recovery: Monitor invoicing and recovery in conjunction with the finance department. Implement indicators for monitoring cash receipts and payment delays. Participate in the resolution of commercial disputes and the securing of financial flows. Raise awareness and support sales teams on cash culture and client risk management.</p><p>Marketing strategy: Define and deploy the marketing plan in line with group priorities (innovation, circular economy, carbon neutrality). Promote the company's offers and references through targeted campaigns and digital tools. Promote the company's brand image as a major player in sustainable development and integrated resource management.</p><p>Management and internal coordination: Manage sales and marketing teams (objective setting, support, skills development). Work in close collaboration with the operations, activities, legal, and finance departments. Manage the commercial and marketing budget and ensure reporting to senior management.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Technical skills: Excellent knowledge of water, sanitation, and waste management professions. Mastery of public markets, DSP, PPP, and concession models. Solid foundations in financial management, invoicing, and recovery. Confirmed skills in strategic and digital marketing. Mastery of CRM, market analysis, and business development tools.</li></ul>
<p>Purpose of the function To make IKEA a relevant and trusted partner for business customers in Morocco by providing affordable, functional, sustainable and well-designed solutions that meet their business needs and create long-term value. Purpose of the job To drive profitable growth in the Residential & Construction business by building key customer relationships, developing and converting business opportunities, and connecting customer needs with relevant IKEA solutions that create value for both customers and IKEA. Key assignments Develop the Residential & Construction customer portfolio in line with the IKEA for Business strategy and priorities. Build and maintain long-term relationships with developers, construction companies, contractors, real estate stakeholders and other key decision-makers. Identify, qualify and develop new business opportunities and maintain a healthy sales pipeline. Understand customer needs, project specifications, business models, timelines and buying processes, and translate them into relevant IKEA opportunities. Lead customer opportunities from initial contact through needs assessment, solution development, proposals, negotiations and agreement. Collaborate with Interior Design Specialists, IKEA for Business Consultants, Tendering and relevant IKEA functions to develop and deliver relevant IKEA solutions. Grow existing accounts through repeat business, cross-selling and identification of additional project or customer needs. Manage the sales pipeline and follow up sales, conversion, profitability and agreed IKEA for Business KPIs. Build market knowledge by following construction and real estate trends, projects, competitors and emerging business opportunities. Share customer and market insights to improve the IKEA for Business offer, customer experience and ways of working.</p><p><strong>Desired Candidate Profile</strong></p><p>Knowledge Deep understanding of Residential and construction sector, customer landscape and business opportunities. B2B sales, Key Account Management and business development. Solution selling and translating customer and project needs into IKEA solutions. Good understanding of the value of functionality, form, quality, sustainability and affordability. Commercial principles including sales, profitability, pricing and pipeline management. Moroccan real estate and construction market, including key players, projects and stakeholder landscape. Motivation Passionate about people, business and IKEA. Driven by understanding customers and creating solutions that add value to their projects and businesses. Energised by building relationships, networks and new business opportunities. Motivated by making the IKEA offer relevant, accessible and affordable for business customers. Entrepreneurial, proactive and comfortable taking ownership. Curious and motivated by learning from customers, projects and the market. Driven to achieve results in line with IKEA values. Enjoys working through collaboration and achieving results without formal authority. Capabilities Understands the customer s business and puts their needs at the centre. Is self-starting and proactive, taking initiative and creating opportunities without waiting for direction. Drives profitable growth while balancing customer value and IKEA goals. Builds trust and long-term customer relationships. Connects customer needs with simple, relevant and affordable IKEA solutions. Influences stakeholders and moves opportunities forward without formal authority. Connects people, functions and IKEA capabilities around the customer. Challenges complexity and finds better ways of working. Uses customer and market insights to identify new opportunities. Takes ownership, acts with urgency and delivers results. Ideal experience & education Bachelor s degree or equivalent in Business, Sales, Marketing, Real Estate, Construction Management, or a related field. 5+ years of relevant B2B sales, Key Account Management or Business Development experience, with significant experience in the Residential, Real Estate or Construction sector. Proven experience working with property developers, construction companies, contractors, real estate groups or similar businesses. Proven track record in developing customer portfolios, generating new business and managing strategic customer relationships and delivering results. Experience managing complex sales cycles, projects and multiple customer stakeholders. Strong understanding of the Moroccan residential, real estate and construction market, including key players, decision-makers and business dynamics. Proven experience in solution selling, negotiation and pipeline management. Strong digital skills and experience using CRM and sales management tools. Fluent in French and English. Willingness and ability to travel to customers, project sites and business locations as required.</p>
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<span>Who we are?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails, chats and calls; Follow internal procedures and SOPs; Collaborate with internal teams to ensure efficient issue resolution; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Fluency in German and English (C1 or higher), both spoken and written; At least 6-12 months of experience in customer support; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Benefits and Perks: 5 days per week and 2 days off, with rotating shifts: 8 AM–4 PM and 12 PM–8 PM GMT+2; Opportunity to work fully remote; Inclusive international environment; Compensation in USD; Good bonuses for referring friends; Paid intensive training and probation; Work-life balance; Responsive management interested in your growth and long-lasting cooperation; Greenhouse conditions for self-development.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal code: 3IH</span> </div>
<p>According to your profile, you will be involved in one of the following areas:</p><p><strong>DRE Plastics</strong></p><p>3-5 years of experience</p><p>You will lead the development and convergence of exterior and interior plastic equipment: bumpers, grilles, spoilers, wheel arches, protections, dashboard, door panels, consoles, and trims.</p><p>Your main missions:</p><ul><li>Lead product development up to various project milestones.</li><li>Coordinate trades and suppliers.</li><li>Lead technical convergence and product evolutions.</li><li>Monitor numerical and physical validations.</li><li>Manage risks, open issues, and action plans.</li><li>Ensure product/process convergence.</li></ul><p><strong>DRE Lighting</strong></p><p>3-5 years of experience</p><p>You will lead the development of front and rear lights.</p><p>Your main missions:</p><ul><li>Lead suppliers.</li><li>Ensure technical convergence of the product.</li><li>Lead the numerical and physical validation process.</li><li>Monitor results, deviations, and action plans.</li><li>Coordinate involved trades.</li><li>Monitor product maturity at different milestones.</li></ul><p><strong>Geometer</strong></p><p>3-5 years of experience</p><p>You will be involved in the geometric and dimensional control of parts during the development phase.</p><p>Your main missions:</p><ul><li>Analyze interfaces between parts.</li><li>Construct and analyze dimension chains.</li><li>Define functional dimensions and tolerances.</li><li>Contribute to geometric convergence.</li><li>Identify dimensional risks.</li><li>Analyze deviations from physical phases.</li></ul><p><strong>Plastic Designer</strong></p><p>1-3 years of experience</p><p>You will be responsible for the design and evolution of plastic parts during the development phase.</p><p>Your main missions:</p><ul><li>Create and modify 3D definitions.</li><li>Design according to plastic trade rules and industrial constraints.</li><li>Manage interfaces, fixings, clearances, and flushness.</li><li>Integrate feedback from trades.</li><li>Participate in design and feasibility reviews.</li><li>Create drawings and dimensions.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>We are looking for candidates with real experience in automotive product development and corresponding to the required experience level for the position sought.</p><p><strong>Common Prerequisites:</strong></p><ul><li>Concrete experience in automotive product development phase.</li><li>Professional French and English.</li><li>Ability to work with multiple trades and suppliers.</li><li>Rigor, autonomy, and good communication.</li><li>Mobility to Casablanca is mandatory.</li></ul><p><strong>For DRE positions:</strong></p><ul><li>Concrete experience in managing the development of an automotive product is essential.</li><li>Ability to manage technical convergence, suppliers, and validations.</li></ul><p><strong>For Plastics profiles:</strong></p><ul><li>Real experience in the development of automotive plastic parts is required.</li><li>For designers, proficiency in CATIA or equivalent automotive CAD environment.</li></ul><p>Please only apply if your experience truly matches the prerequisites of the position sought.</p><p>Profiles who have only worked in series life, support, or documentation without direct development experience do not match the need.</p>
<p>The Technical Support Analyst is responsible for 1st level support for Oracle Hospitality OPERA product suite (OPERA PMS, OXI, OWS, S&C, Reporting & Analytics) and associated hotel interfaces.</p><p>Join Oracle in Agadir Bay Oracle Hospitality is creating a new Customer Support Hub in Agadir Bay, Morocco and we are looking for talented professionals to be part of this exciting journey. This is your opportunity to:</p><ul><li>Shape the future of a world-class support center from the very beginning, delivering 24x7 expertise across the Oracle Hospitality product suite.</li><li>Work with global teams supporting leading hotels and F&B businesses across EMEA.</li><li>Develop deep expertise in Oracle Hospitality solutions, including OPERA and MICROS, with continuous training and certification opportunities.</li><li>Grow your career within Oracle one of the world s most respected technology companies.</li><li>Enjoy life in Agadir Bay, a vibrant coastal location with strong hospitality roots and a dynamic lifestyle.</li></ul><p>At Oracle, we don t just support our customers we build lasting partnerships. In Agadir, we are building a team that combines local talent with global best practices to deliver exceptional customer experiences. If you are passionate about technology, hospitality, and delivering excellence, we invite you to join us and help shape a first-class support hub in Morocco.</p><p><strong>Duties & Responsibilities</strong></p><ul><li>Provide voice and remote support for hotel customers worldwide.</li><li>Troubleshoot OPERA PMS issues (reservations, check-in/out, billing).</li><li>Document solutions and ensure accurate case records in ICCP tool.</li><li>Collaborate with Oracle teams to escalate and resolve issues.</li><li>Act as customer advocate for hotel users and escalate gaps.</li><li>Provide technical assistance via phone, email, and remote tools.</li><li>Assist in OPERA configuration, installation, and training when required.</li><li>Stay updated on OPERA new releases.</li></ul><p><strong>Knowledge, Skills & Abilities</strong></p><p><strong>Essential</strong></p><ul><li>Minimum 2 years IT or hospitality systems support experience.</li><li>Experience with hotel PMS applications, ideally Oracle OPERA.</li><li>Graduate degree in technical, hospitality, or business field.</li><li>Understanding of hotel operations (front office, reservations, housekeeping).</li><li>Customer service experience with direct client interaction.</li><li>Familiarity with Microsoft suite (Outlook, Excel, Word, Project, PowerPoint).</li><li>Knowledge of OS (Windows, Oracle, VMware) desirable.</li><li>SQL experience preferred.</li></ul><p><strong>Other Requirements</strong></p><ul><li>Commitment to high-quality customer service.</li><li>Excellent English & German communication</li><li>Strong troubleshooting and problem-solving ability.</li><li>Organizational and multitasking skills.</li><li>Flexibility for global 24x7 shifts including weekends and holidays.</li><li>Cross-cultural awareness.</li></ul><p><strong>Abilities</strong></p><ul><li>Ability to build trust with hotel customers and Oracle colleagues.</li><li>Independent worker and team player.</li><li>Adaptable and able to prioritize in dynamic environments.</li><li>Creative thinker to resolve problems and improve processes.</li><li>Resilient under pressure with focus on service quality.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 2 years IT or hospitality systems support experience.</li><li>Experience with hotel PMS applications, ideally Oracle OPERA.</li><li>Graduate degree in technical, hospitality, or business field.</li><li>Understanding of hotel operations (front office, reservations, housekeeping).</li><li>Customer service experience with direct client interaction.</li><li>Familiarity with Microsoft suite (Outlook, Excel, Word, Project, PowerPoint).</li><li>Knowledge of OS (Windows, Oracle, VMware) desirable.</li><li>SQL experience preferred.</li><li>Commitment to high-quality customer service.</li><li>Excellent English & German communication</li><li>Strong troubleshooting and problem-solving ability.</li><li>Organizational and multitasking skills.</li><li>Flexibility for global 24x7 shifts including weekends and holidays.</li><li>Cross-cultural awareness.</li><li>Ability to build trust with hotel customers and Oracle colleagues.</li><li>Independent worker and team player.</li><li>Adaptable and able to prioritize in dynamic environments.</li><li>Creative thinker to resolve problems and improve processes.</li><li>Resilient under pressure with focus on service quality.</li></ul>
<p>As a Domain Consultant at Idira [CyberArk], you will be at the forefront of demonstrating the value of our identity security solutions to both prospective and existing Enterprise customers. In this role, you will showcase how Idira [CyberArk] secures critical assets across hybrid cloud environments, distributed workforces, and emerging AI-driven workloads through product demos, presentations, and Proof of Concepts (POCs). You will leverage your technical expertise and sales acumen to guide clients through the technology evaluation phase. Working closely with the sales team, you will act as the primary technical resource, serving as the key technical advisor and advocate for Idira s solutions, ensuring that clients understand the business, technical, and compliance benefits. Success in this role depends on clearly communicating complex technical concepts to both business and technical stakeholders. We are seeking a proactive, solution-driven security professional passionate about solving modern security challenges across global industries.</p><h4>Key Responsibilities:</h4><ul><li>Act as a subject matter expert on Idira s Identity Security solutions, delivering technical guidance and business-value demonstrations to Enterprise customers and partners.</li><li>Advise customers on securing non-human identities, including AI models, automated LLM agents, and developer pipelines, ensuring strict access control and least-privilege principles.</li><li>Proactively seek out new sales opportunities by developing new and existing technical relationships within prospective accounts, partners, and current active customers.</li><li>Lead Proof of Concept (POC) evaluations to showcase Idira s security solutions to Enterprise customers and prospects.</li><li>Support RFP/RFI responses, ensuring Idira s solutions meet enterprise requirements.</li><li>Foster long-term relationships with technical teams and executives to ensure customer success with Idira solutions.</li><li>Support and enable Idira s partner network, ensuring they can effectively communicate the value of the Idira Identity Security Platform to their Enterprise clients.</li><li>Represent Idira as a thought leader by engaging in public speaking, webinars, or industry forums to educate and influence customers and partners on modern security vectors (e.g., Identity Security for AI).</li><li>Serve as the customer advocate, relaying key requirements to internal teams and conveying customer requirements to Product Management teams.</li><li>Actively engage and contribute to the internal teams, serving as a resource and mentor to others when appropriate.</li></ul><h4>Qualifications</h4><ul><li>3+ years in pre-sales, ideally in identity, PAM/IAM, or cybersecurity pre-sales.</li><li>Hands-on administration of AWS, Azure, or GCP (IaaS/PaaS).</li><li>Familiarity in Windows Server, Active Directory, LDAP, and federation services.</li><li>Deep understanding of authentication, authorization, federation, SSO, MFA, RBAC, and JIT/ZSP models.</li><li>Familiarity with securing AI/ML pipelines, Large Language Model (LLM) ecosystem integrations, and autonomous AI agents.</li><li>Awareness of AI-specific security frameworks and risks (e.g., OWASP Top 10 for LLMs, prompt injection data risks, shadow AI mitigation).</li><li>Familiarity with Terraform, Ansible, CloudFormation, or ARM templates.</li><li>Exposure to endpoint management and least privilege tools.</li><li>Proficiency in UNIX/Linux, database security, network security, scripting, and DevOps practices.</li><li>Proven ability to integrate third-party solutions seamlessly within complex enterprise environments.</li><li>Experience scripting for automation of repetitive tasks, API utilization, or demo workflows, is appreciated.</li><li>Prior experience with CyberArk solutions advantageous</li><li>Strong presentation skills; ability to deliver high-quality demos to technical and executive audiences.</li><li>Excellent communication and interpersonal skills; adept at building relationships across multiple levels.</li><li>Leadership and consensus-building capabilities.</li><li>Ability to travel up to 50% for client meetings and industry events.</li><li>Education: MIS, Computer Science degree, or equivalent preferred.</li><li>Full professional proficiency in English, Arabic and French.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>3+ years in pre-sales, ideally in identity, PAM/IAM, or cybersecurity pre-sales.</li><li>Hands-on administration of AWS, Azure, or GCP (IaaS/PaaS).</li><li>Familiarity in Windows Server, Active Directory, LDAP, and federation services.</li><li>Deep understanding of authentication, authorization, federation, SSO, MFA, RBAC, and JIT/ZSP models.</li><li>Familiarity with securing AI/ML pipelines, Large Language Model (LLM) ecosystem integrations, and autonomous AI agents.</li><li>Awareness of AI-specific security frameworks and risks (e.g., OWASP Top 10 for LLMs, prompt injection data risks, shadow AI mitigation).</li><li>Familiarity with Terraform, Ansible, CloudFormation, or ARM templates.</li><li>Exposure to endpoint management and least privilege tools.</li><li>Proficiency in UNIX/Linux, database security, network security, scripting, and DevOps practices.</li><li>Proven ability to integrate third-party solutions seamlessly within complex enterprise environments.</li><li>Experience scripting for automation of repetitive tasks, API utilization, or demo workflows, is appreciated.</li><li>Prior experience with CyberArk solutions advantageous</li><li>Strong presentation skills; ability to deliver high-quality demos to technical and executive audiences.</li><li>Excellent communication and interpersonal skills; adept at building relationships across multiple levels.</li><li>Leadership and consensus-building capabilities.</li><li>Ability to travel up to 50% for client meetings and industry events.</li><li>Education: MIS, Computer Science degree, or equivalent preferred.</li><li>Full professional proficiency in English, Arabic and French.</li></ul>
<p>Inspired by the rose-hued buildings of old Marrakech, palatial Amanjena is close to the fabled Red City, set in its own expanse of gardens and grand open spaces. Shaded courtyards with fountains lead to the central basin, bordered by spacious standalone Pavilions & Maisons, many with private pools. Views stretch across the olive groves and palms of the oasis, extending to the High Atlas Mountains on the horizon.</p><p>The Digital Marketing Executive is responsible for managing social media, digital content, website presence, influencer partnerships, online distribution platforms, digital marketing campaigns, creative activations, brand communications while driving engagement, brand awareness, and commercial performance through innovative digital strategies.</p><p><strong>Responsibilities</strong></p><ul><li><strong>Social Media Management</strong><br>Manage and coordinate day-to-day content across digital platforms, including Instagram, Facebook, TikTok, LinkedIn, and other relevant channels .<br>Develop and maintain engaging social media content calendars.<br>Create, schedule, publish, and monitor posts, Stories, Reels, and other social media formats.<br>Engage with the online community and monitor comments, messages, mentions, and reviews.<br>Track social media performance and provide regular reporting and recommendations for improvement.<br>Support influencer, creator, and social media collaborations to increase awareness and reach.</li><li><strong>Content Creation</strong><br>Coordinate the creation of high-quality photo, video, graphic, and written content for digital channels.<br>Develop creative concepts and content ideas aligned with brand positioning and commercial objectives.<br>Coordinate photoshoots, video productions, lifestyle shoots, and content days , including planning, locations, schedules, talent, photographers, videographers, and production requirements.<br>Manage and maintain an organised library of digital assets, including photography, videos, graphics, and brand materials.<br>Repurpose content across multiple platforms and campaigns to maximise reach and ROI.</li><li><strong>Collaborations & Influencer Marketing</strong><br>Identify, coordinate, and manage collaborations with influencers, content creators, photographers, artists, brands, and other relevant partners.<br>Coordinate deliverables, timelines, contracts, gifting, experiences, and content requirements.<br>Support the development of strategic partnerships that enhance brand awareness and positioning.<br>Monitor and report on the performance and impact of collaborations.</li><li><strong>Website Management</strong><br>Manage and regularly update website content to ensure information is accurate, relevant, engaging, and aligned with brand standards.<br>Coordinate updates to copy, images, offers, packages, experiences, events, landing pages, and promotional content .<br>Work with internal teams and external agencies/developers to implement website improvements.<br>Monitor website performance, user experience, content accuracy, and functionality.<br>Support SEO initiatives, including keyword optimisation, metadata, page content, and overall website visibility.<br>Ensure website content is aligned with current campaigns, seasonal activations, and commercial priorities.</li><li><strong>GDS & Online Distribution Platforms</strong><br>Manage and coordinate updates across GDS and other digital distribution platforms .<br>Ensure property descriptions, photography, amenities, offers, facilities, and other information are accurate and up to date.<br>Coordinate changes to descriptions, images, room/product information, and promotional content across relevant third-party platforms.<br>Conduct regular audits of digital listings to ensure consistency and accuracy across all channels.<br>Work closely with Reservations, Sales, Revenue, Operations, and external partners to implement updates.</li><li><strong>Digital Campaigns & Promotions</strong><br>Support the planning and execution of digital marketing campaigns, seasonal promotions, launches, and special offers.<br>Coordinate campaign assets across social media, website, email, paid media, and relevant digital channels.<br>Assist with email marketing campaigns, newsletters, database communications, and CRM initiatives.<br>Monitor campaign performance and provide insights and recommendations based on results.<br>Support paid digital advertising campaigns in collaboration with agencies or marketing partners.</li><li><strong>Creative Activations & Operations Support</strong><br>Work closely with the Operations team to develop and promote creative activations throughout the year.<br>Support the planning and execution of pop-ups, events, experiences, seasonal activations, brand moments, and special projects .<br>Develop digital communication and content plans to maximise visibility before, during, and after activations.<br>Capture and coordinate real-time content during events and activations for social media and other digital platforms.<br>Collaborate with Operations to transform on-property experiences into compelling digital stories and content.<br>Support the development of creative concepts that enhance guest engagement and overall brand experience.</li><li><strong>Brand & Creative Coordination</strong><br>Ensure all digital communications and creative assets follow established brand guidelines.<br>Coordinate with graphic designers, photographers, videographers, agencies, PR teams, and other creative partners.<br>Brief internal and external creative teams on campaigns, content requirements, and deadlines.<br>Review and approve digital assets to ensure quality, consistency, and brand alignment.</li><li><strong>Innovation & Trend Awareness</strong><br>Stay up to date with emerging social media platforms, digital trends, content formats, technologies, and consumer behaviours.<br>Proactively suggest new ideas to increase engagement, reach, direct bookings, brand awareness, and customer loyalty.<br>Explore innovative ways to showcase the brand, property, experiences, and activations through digital storytelling</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Master s degree in marketing, Communications and Business. Previous internship experience in digital marketing. Strong skills in social media, content creation, and digital platforms. Fluent in English and French and excellent communication, organization, and analytical skills.</p>
<p>Your role As a Butler, you are a true ambassador of the client experience and ensure to offer a personalized, discreet, and excellent service to our clients. You are responsible for anticipating their needs, providing them with personalized attention, and guaranteeing a smooth and memorable experience throughout their stay. Your main responsibilities Ensure a personalized and warm welcome for clients upon their arrival. Be the privileged point of contact for clients and ensure personalized follow-up of their requests. Anticipate clients' needs and preferences in order to offer them a tailor-made service. Ensure the preparation and follow-up of rooms and suites before and during their stay. Coordinate special requests with the different hotel departments. Organize and follow up on personalized services: reservations, transfers, specific requests, in-room attentions, etc. Ensure room service according to the establishment's standards. Maintain constant communication with the Front Office, Housekeeping, F&B, and Guest Relations teams. Ensure rigorous follow-up of clients' preferences and habits in order to personalize their experience. Manage any complaints with professionalism, discretion, and responsiveness. Guarantee compliance with the establishment's quality, presentation, confidentiality, and security standards. Actively contribute to client satisfaction and loyalty.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in a 5-star hotel, luxury establishment, or similar role.</li><li>Excellent presentation and professional attitude.</li><li>Strong sense of service and hospitality.</li><li>Excellent interpersonal and communication skills.</li><li>Strong listening, anticipation, and adaptability skills.</li><li>Sense of discretion and absolute respect for confidentiality.</li><li>Organization, rigor, and attention to detail.</li><li>Team spirit and ability to collaborate with different departments.</li><li>Good command of French and English. Proficiency in other languages is an asset.</li><li>Knowledge of luxury hotel standards is highly appreciated.</li></ul><p>Your personality We are looking above all for an elegant, attentive, proactive person naturally oriented towards service. You enjoy creating a privileged relationship with clients, you have a sense of detail and know how to transform every interaction into a positive experience. Your discretion, your availability, and your ability to anticipate expectations are your main assets.</p>
<p> <strong>Who we are?</strong> </p> <p> <strong>SupportYourApp </strong>is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world s leading SaaS, software, or hardware solutions?</p> <p>Join our community as a <strong>Customer Support Consultant </strong>today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let s see what it takes.</p> <p> <strong>What you will do:</strong> </p> <ul> <li>Deliver outstanding customer support via emails, chats and calls;</li> <li>Follow internal procedures and SOPs;</li> <li>Collaborate with internal teams to ensure efficient issue resolution;</li> <li>Handle sensitive customer data with care and security;</li> <li>Apply the latest and greatest customer happiness practices;</li> <li>Maintain deep understanding of client solutions and meet KPI;</li> <li>Communicate with developers and cross-functional specialists.</li> </ul> <p> <strong>What you need to succeed in this role: </strong> </p> <ul> <li> <strong>Fluency in German and English (C1 or higher), both spoken and written;</strong> </li> <li> <strong>At least 6-12 months of experience in customer support;</strong> </li> <li>Strong analytical thinking and research skills;</li> <li>Positive, proactive and responsible attitude;</li> <li>Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).</li> </ul> <p> <strong>Benefits: </strong> </p> <ul> <li>Flexible schedule: 5 days a week, from 8:00 AM 4:00 PM or 12:00 PM 8:00 PM GMT+2;</li> <li>Opportunity to work fully remote;</li> <li>Inclusive international environment;</li> <li>Compensation in USD;</li> <li>Good bonuses for referring friends;</li> <li>Paid intensive training and probation;</li> <li>Work-life balance;</li> <li>Responsive management interested in your growth and long-lasting cooperation;</li> <li>Greenhouse conditions for self-development.</li> </ul> <p>*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.</p> <p> You can learn more about the company and its culture by visiting our official website and social pages on Facebook , Instagram , and LinkedIn .</p> <p>So if you're a proactive <strong>Support Specialist</strong> who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!</p> <p>Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.</p> <p>Know someone perfect for the role? Refer them and get rewarded!</p> <p> <em>We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.</em> </p> <p> <em>Your personal data will be processed as described in the SupportYourApp </em> <em>Candidate Privacy Notice</em> <em>.</em> </p> <p> </p> <p> <em>Internal code: 3WO</em> </p>
<h2 class="h5">Job description</h2>
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<span>Toloka AI supports frontier model post-training by building domain-specific reinforcement learning environments, tasks, and evaluation frameworks designed by real practitioners.<br> Mindrift, powered by Toloka — a leading enterprise AI and machine learning data partner since 2014 — connects top domain experts with cutting-edge AI initiatives.<br> Backed by Toloka’s deep expertise in scalable data generation, crowd technology, and applied ML systems, Mindrift enables experts to shape how next-generation generative models learn, reason, and perform.<br> We are launching a Management Consulting domain focused on translating real-world consulting engagements into structured learning environments for advanced AI systems.<br> To do this credibly, we are assembling a team of strategy consultants from top-tier firms who can convert authentic project experience into end-to-end examples — from problem structuring and work planning to analysis, synthesis, and client-ready recommendations.<br> You will join a growing team of consultants from leading strategy firms shaping how AI learns high-level business reasoning.<br> Important: This role is exclusively for consultants with direct experience at a top-tier strategy consulting firm.<br> If you do not have hands-on project experience at one of the firms listed below, please do not apply.<br> This requirement ensures the domain is built by practitioners trained to the highest standards of structured problem-solving and client delivery.<br> Eligible firms: McKinsey & Company, Boston Consulting Group (BCG), Bain & Company, Oliver Wyman, Roland Berger, Monitor Deloitte (Deloitte S&C), EY-Parthenon, Kearney, and Strategy& (PwC).<br> Who We’re Looking For Consultants with 3+ years of experience at one of the firms listed above, with hands-on project experience in: Structuring ambiguous client problems into workable analytical plans Building financial models, market analyses, or synthesized findings from messy inputs Producing client-ready deliverables under time pressure Forming and defending recommendations under uncertainty No deep technical background is required — we will onboard you on the lightweight tools involved.<br> What You’ll Do Build realistic consulting project environments — create detailed project scenarios grounded in real engagement dynamics: industry context, financials, constraints, conflicting inputs, and incomplete information.<br> Design structured consulting tasks for AI agents — break projects into discrete tasks that mirror real consulting work: market sizing, commercial due diligence, cost optimization, growth strategy, operational diagnosis, benchmarking, and more.<br> Define evaluation criteria and quality standards — develop grading frameworks, evaluation rubrics, and golden-answer solutions for each task, used to train and calibrate an LLM-based grading system that evaluates AI outputs at scale.<br> This is a remote, project-based, individual-contributor role focused on analytical design and evaluation.<br> Skills & Requirements 3+ years at McKinsey, BCG, Bain, Oliver Wyman, Roland Berger, Monitor Deloitte, EY-Parthenon, Kearney, or Strategy& Strong structured problem-solving and hypothesis-driven thinking Ability to translate vague problems into clear analytical steps and deliverables High attention to logical consistency and output quality Independent, self-directed working style Clear written English (B2+) Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Toloka AI supports frontier model post-training by building domain-specific reinforcement learning environments, tasks, and evaluation frameworks designed by real practitioners.<br> Mindrift, powered by Toloka — a leading enterprise AI and machine learning data partner since 2014 — connects top domain experts with cutting-edge AI initiatives.<br> Backed by Toloka’s deep expertise in scalable data generation, crowd technology, and applied ML systems, Mindrift enables experts to shape how next-generation generative models learn, reason, and perform.<br> We are launching a Management Consulting domain focused on translating real-world consulting engagements into structured learning environments for advanced AI systems.<br> To do this credibly, we are assembling a team of strategy consultants from top-tier firms who can convert authentic project experience into end-to-end examples — from problem structuring and work planning to analysis, synthesis, and client-ready recommendations.<br> You will join a growing team of consultants from leading strategy firms shaping how AI learns high-level business reasoning.<br> Important: This role is exclusively for consultants with direct experience at a top-tier strategy consulting firm.<br> If you do not have hands-on project experience at one of the firms listed below, please do not apply.<br> This requirement ensures the domain is built by practitioners trained to the highest standards of structured problem-solving and client delivery.<br> Eligible firms: McKinsey & Company, Boston Consulting Group (BCG), Bain & Company, Oliver Wyman, Roland Berger, Monitor Deloitte (Deloitte S&C), EY-Parthenon, Kearney, and Strategy& (PwC).<br> Who We’re Looking For Consultants with 3+ years of experience at one of the firms listed above, with hands-on project experience in: Structuring ambiguous client problems into workable analytical plans Building financial models, market analyses, or synthesized findings from messy inputs Producing client-ready deliverables under time pressure Forming and defending recommendations under uncertainty No deep technical background is required — we will onboard you on the lightweight tools involved.<br> What You’ll Do Build realistic consulting project environments — create detailed project scenarios grounded in real engagement dynamics: industry context, financials, constraints, conflicting inputs, and incomplete information.<br> Design structured consulting tasks for AI agents — break projects into discrete tasks that mirror real consulting work: market sizing, commercial due diligence, cost optimization, growth strategy, operational diagnosis, benchmarking, and more.<br> Define evaluation criteria and quality standards — develop grading frameworks, evaluation rubrics, and golden-answer solutions for each task, used to train and calibrate an LLM-based grading system that evaluates AI outputs at scale.<br> This is a remote, project-based, individual-contributor role focused on analytical design and evaluation.<br> Skills & Requirements 3+ years at McKinsey, BCG, Bain, Oliver Wyman, Roland Berger, Monitor Deloitte, EY-Parthenon, Kearney, or Strategy& Strong structured problem-solving and hypothesis-driven thinking Ability to translate vague problems into clear analytical steps and deliverables High attention to logical consistency and output quality Independent, self-directed working style Clear written English (B2+) Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
<h2 class="h5">Job description</h2>
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<span>Job Summary Key Responsibilities We are seeking a highly organized, proactive, and dynamic Executive Assistant to support the Chief Executive Officer (CEO) in a fast-paced, matrixed F&B organization .<br> This role requires exceptional communication skills, strong business acumen, and the ability to manage complex scheduling, relationships, and confidential information with discretion.<br> Preference will be given to candidates who have experience in a hospitality environment.<br> As the primary point of contact between the CEO and both internal and external parties, you will ensure smooth and efficient operations of the executive office.<br> At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth.<br> Our benefits include: Competitive salary packages – aligned with market standards and experience Visa (1 year temp) & Flights into the country for non-citizens Accommodation Transportation Allowance Career development & Internal promotions – grow with us across departments and seasons Creative & collaborative work culture – built on passion, innovation, and attention to detail Exposure to high-end hospitality & entertainment concepts – gain experience in premium F&B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity – join a team of passionate professionals from around the world Join us and be part of a company that’s redefining hospitality in Saudi Arabia and beyond.<br> Executive Support Manage a complex and frequently changing calendar, including meetings, travel, and events.<br> Prepare and organize materials for meetings such as agendas, presentations, briefing notes.<br> Attend key meetings when required, take minutes, and follow up on action items.<br> Handle confidential documents and communications with the utmost discretion.<br> Communication & Coordination Act as a liaison between the CEO and internal/external stakeholders across departments, regions, and levels of seniority.<br> Draft high-quality correspondence, reports, and internal communications on behalf of the CEO.<br> Ensure timely flow of information between the CEO’s office and cross-functional teams.<br> Project & Stakeholder Management Assist in tracking strategic initiatives and ensure deliverables are met by relevant stakeholders.<br> Coordinate with department heads, business units, and partners in a matrix structure.<br> Support the CEO in managing logistics and documentation.<br> Travel & Events Organize complex domestic and international travel itineraries, including accommodations, transport, and agendas.<br> Coordinate leadership offsites, team meetings, and corporate events.<br> Administrative Excellence Oversee expenses, approvals, and budget tracking related to the executive office.<br> Maintain filing systems, contact databases, and document archives.<br> Ad-Hoc Support Provide ad-hoc support to the CEO across operational, strategic, commercial, personal and administrative matters as required.<br> Undertake additional projects, assignments, and other cognate duties as delegated by the CEO to support the successful operation of the business.<br> Demonstrate flexibility and adaptability in responding to evolving business needs and executive priorities.<br> Requirements: Bachelor’s degree in Business Administration or Secretarial Administration.<br> 5+ years of work experience in a Food & Beverage or Hospitality environment as an Executive Assistant or Front of House, Communications and Concierge role.<br> Fluent in English, Arabic is an advantage.<br> Strong understanding of matrix organizations and ability to navigate cross-functional environments.<br> Excellent verbal and written communication skills with a professional and diplomatic demeanor.<br> Proficiency in Google Workspace, and communication/project tools.<br> Ability to handle pressure, meet deadlines, and maintain confidentiality at all times.<br> High level of adaptability, discretion, and emotional intelligence.<br> About The Group: SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&B, Lifestyle, Wellness, Family & Pet Entertainment Experience.<br> Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br></span> </div>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Choosing Capgemini means choosing a company where you can shape your career according to your aspirations. With the support and inspiration of a global community of experts, you can rewrite your future. Join us to redefine the boundaries of what's possible, help unlock the value of technology for the world's leading organizations, and contribute to building a more sustainable and inclusive world.</font></font></p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">About the position: As part of the development of our integration and digital transformation projects, we are looking for a </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Senior MuleSoft Developer</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> to strengthen our teams and work on high-value projects within complex and constantly evolving environments. Your mission</font></font><ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design, develop and maintain integration flows and APIs based on the MuleSoft platform.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the analysis of business needs and the definition of appropriate integration solutions.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">D. Develop interfaces between different applications, systems and services. Guarantee the quality, performance and security of the solutions implemented.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perform unit tests, integration tests and provide technical support.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Collaborating with functional, technical teams and architects to ensure the success of projects.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To contribute to the continuous improvement of development practices and integration standards.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in code reviews, technical documentation and knowledge sharing within the team.</font></font></li> </ul><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your profile</font></font><ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diploma from an engineering school or a Master's degree in Computer Science.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have at least </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">6 years of experience</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> in the development and integration of solutions.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have solid expertise on the </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">MuleSoft Anypoint Platform</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> .</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have a good knowledge of data exchange formats (JSON, XML) and associated protocols.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have significant experience in the design, development, and deployment of complex integration flows.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">One or more MuleSoft certifications are an asset. You demonstrate autonomy, rigor and excellent analytical skills.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You enjoy teamwork and have good communication skills.</font></font></li> </ul><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Some reasons to join us</font></font><ul> <li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Quality of work life:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Possibility of teleworking in Morocco as well as internationally and autonomy in the organization of your daily life, hybrid missions according to your preferences.</font></font></li> <li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Continuous learning:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> access to training and certifications dedicated to your technology, personalized support and structured integration pathway.</font></font></li> <li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diverse projects and high impact:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> work with major accounts in diversified sectors with stimulating business and technological challenges.</font></font></li> <li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Cosyst me d'expertise</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : benefit from personalized technical support and active integration into our third-party SM communities.</font></font></li> </ul><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diploma from an engineering school or a Master's degree in Computer Science.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have at least </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">6 years of experience</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> in the development and integration of solutions.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have solid expertise on the </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">MuleSoft Anypoint Platform</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> .</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have a good knowledge of data exchange formats (JSON, XML) and associated protocols.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have significant experience in the design, development, and deployment of complex integration flows.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">One or more MuleSoft certifications are an asset. You demonstrate autonomy, rigor and excellent analytical skills.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You enjoy teamwork and have good communication skills.</font></font></li></ul>
<p><b>Main Responsibilities</b></p><p><br></p><p><b>Integration architecture</b></p><p><br></p><p>Define, document and maintain the Group's integration architecture standards.</p><p>Designing exchanges between SaaS, ERP, CRM, HRIS, BI and business applications.</p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze the needs, propose suitable patterns and validate the technical choices.</font></font></p><p>Ensure the reusability, performance, maintainability and security of the flows.</p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in architecture reviews and anticipate the impacts related to application developments.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b><br></b></font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Workato platform governance</b></font></font></p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Define the rules for naming, development, documentation and deployment.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Organize the management of development, testing and production environments.</font></font></p><p>Mastering access, roles, connections, secrets and principles of least privilege.</p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Implement good practices for versioning, review and production deployment.</font></font></p><p>Monitor capacity, platform usage, licenses, and obsolescence risks.</p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b><br></b></font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Coordination and management of developments</b></font></font></p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Functionally coordinate the three Workato developers based in India.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Qualify and prioritize requests in conjunction with the Group Applications Manager.</font></font></p><p>Divide the work, clarify expectations and monitor progress.</p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Organize design and code reviews, then validate quality before delivery.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supporting the team's skills development and promoting knowledge sharing.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><br></font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Operational Responsibilities</b></font></font></p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Project and request management</b></font></font></p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in scoping sessions, technical workshops and workload estimations.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Translate functional requirements into clear and feasible integration solutions.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify dependencies, technical risks and security prerequisites.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Coordinate internal contributors, editors and external partners.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Communicate regularly on progress, decisions and alerts.</font></font></p><p><b><br></b></p><p><b>Operation, support and continuous improvement</b></p><p><br></p><p>Provide level 3 expertise on complex incidents related to integrations.</p><p>Define monitoring, alerts, recovery procedures and operating instructions.</p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze recurring incidents and manage corrective and preventive actions.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor indicators of availability, reliability, performance and processing time.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Maintain documentation that can be used by the support and development teams.</font></font></p><p><b><br></b></p><p><b>Security and compliance</b></p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Apply the Group's security requirements to connectors, APIs and exchanged data.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the protection of sensitive data and the traceability of processing.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to risk analyses, audits and remediation plans.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure compliance with change and production deployment processes.</font></font></p><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Essential technical skills</b></font></font></li><li><br></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven expertise in Workato and integration recipe design.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in REST APIs, webhooks, JSON, XML and authentication mechanisms such as OAuth 2.0.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience with Cloud and SaaS architectures, error management and flow monitoring.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of the development lifecycle: design, testing, deployment, operation and documentation.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to diagnose complex incidents and propose sustainable solutions.</font></font></li><li><b><br></b></li><li><b>Desired skills</b></li><li><br></li><li>Knowledge of an ERP such as Unit4 and a CRM such as Salesforce.</li><li>Experience with Git, API management platforms, DevOps or other iPaaS solutions.</li><li>Knowledge of Microsoft Azure, Entra ID, Power Platform or ETL tools.</li><li>Experience in international and multi-vendor application environments.</li><li><b><br></b></li><li><b>Experience and training</b></li><li><br></li><li>Advanced degree in computer science, information systems or equivalent field.</li><li>Significant experience in application integration, ideally at least 7 years.</li><li>Proven experience on Workato or a comparable iPaaS platform, ideally at least 5 years.</li><li>Experience in technical coordination, solution review, or functional management of a distributed team.</li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Professional English is essential, both written and spoken.</font></font></li></ul>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Missions:</b></font></font></p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Software design and technological choices.</font></font></p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Code quality guaranteed.</font></font></p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Solving complex problems</font></font></p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitoring of good development practices.</font></font></p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your Technical Adventure in an Open Source Environment:</font></font></p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Python Backend Expertise: Odoo, Django, Flask, FastAPI, REST API,</font></font></p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Front Development: React, Vue.js, Javascript OWL.</font></font></p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">DevOps & Automation: Docker, GitLab CI/CD, Ansible</font></font></p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Databases & Data Search: SQL (PostgreSQL)</font></font></p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You will join a stimulating environment where your expertise and passion will be recognized.</font></font></p>
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Company Description<br><p><strong>SQLI Group is a digital agency, with 30 years leading the implementation and management of digital devices for a reinvented user experience. We are over 2500 talents in more than 13 countries and 3 continents. We are a human touch company & key partner of the largest international companies with global projects.</strong></p><br><p> We <strong>#Perceive</strong> <strong>#Challenge</strong><strong>#Deliver</strong> <strong>#Inspire</strong></p><br><br>Job Description<br><p>Nous recherchons un(e) <strong>QA Automation Engineer Mobile</strong> pour renforcer notre équipe QA et contribuer à la qualité de nos applications Android et iOS.</p><br><p><strong>Vos missions :</strong></p><br><ul><li>Concevoir, développer et maintenir les scripts d'automatisation des tests mobiles.</li><li>Automatiser les scénarios de tests fonctionnels avec <strong>Appium</strong>.</li><li>Participer à la définition de la stratégie de tests.</li><li>Exécuter les campagnes de tests de non-régression.</li><li>Analyser les résultats, identifier les anomalies et assurer leur suivi via Jira.</li><li>Collaborer avec les équipes de développement, Produit et DevOps.</li><li>Intégrer les tests automatisés dans la chaîne CI/CD.</li></ul><br>Qualifications<br><ul><li>3 à 5 ans d'expérience en QA Automation.</li><li>Solide expérience avec <strong>Appium</strong>.</li><li>Bonne maîtrise de <strong>Java</strong> (ou Python/JavaScript).</li><li>Connaissance de <strong>Selenium WebDriver</strong>.</li><li>Expérience avec <strong>TestNG</strong> ou <strong>JUnit</strong>.</li><li>Maîtrise de <strong>Git</strong>.</li><li>Connaissance de <strong>Jenkins</strong>, GitLab CI ou Azure DevOps.</li><li>Expérience sur les plateformes <strong>Android</strong> et/ou <strong>iOS</strong>.</li><li>Bonne connaissance des méthodologies Agile/Scrum.</li><li>Anglais professionnel.</li></ul><br>Additional Information<br><ul><li><p>Contrat : CDI</p><br></li><li><p>Localisation : Casablanca /Rabat</p><br></li></ul><br><br> </div>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <p>The PMO consultant will support a local project team and will be responsible for:</p><br><br><ul><li><strong>Creating and managing</strong> the schedule of tasks and milestones for projects;</li><li><strong>Monitoring and controlling</strong> the smooth progress of the project;</li><li><strong>Analyzing</strong> results and <strong>proposing</strong> action plans based on deviations between forecasts and achievements;</li><li><strong>Tracking</strong> project-related Risks & Opportunities and deducing potential project impacts;</li><li><strong>Managing</strong> project reporting by monitoring various indicators and KPIs;</li><li><strong>Creating</strong> presentation and steering materials to lead project or program progress meetings.</li></ul> <br> <br> Required profile : <ul><li>Engineering school or M2 engineering degree</li><li>Professional experience ranging from graduation to 6 years.</li><li>Experience in the automotive/aeronautical/railway sector</li><li>Ability to be on the client site at least 3 days/week</li><li>Proficiency in planning fundamentals: WBS, Critical Path, free/total float, dynamic scheduling</li><li>Proficiency in planning tools: MS Project, Planisware, Primavera</li><li>Very good command of office tools including Excel/PPT</li><li>Knowledge and experience in automotive/aeronautical/railway industrial environments</li><li>Developed consultant mindset: autonomous, flexible, proactive, client/result oriented, "fast learner"</li><li>Very good communicator</li><li>Rigor & flexibility</li><li>French C1 minimum</li><li>English B2 minimum</li></ul> <br><br> </div>
<p><br></p><p>Job Purpose</p><p>Unilever International is looking for a driven and entrepreneurial Brand Manager to support brand building and activation across Markets (Morrocco, Libya, Iraq, Lebanon, Jordan, Egypt). This role will work closely with cross-functional teams and external partners to lead digital-first marketing, innovation rollouts, and in-store excellence for high-growth brands.</p><p>What will be your main responsibilities</p><ul><li>Media Strategy & Planning</li><li>Champion a social-first, mobile-led media approach aligned with brand purpose and consumer passion points</li><li>Identify high-impact digital platforms and audience segments to drive precision marketing</li><li>Analyze media effectiveness and optimize campaign performance using KPIs such as reach, engagement, VTR, CTR, and ROI</li><li>Influencer Marketing & PR Amplification</li><li>Craft influencer strategies that spark cultural relevance, talkability, and desire</li><li>Lead end-to-end influencer and PR partnerships from ideation, briefing, and contracting to amplification and post-campaign tracking</li><li>Deliver earned media and social buzz for key innovations and moments</li><li>dCommerce Strategy & Conversion</li><li>Own digital commerce plans for Amazon, Noon, and other key platforms to drive visibility and conversion</li><li>Collaborate with the media and sales teams to launch always-on and burst campaigns that link media to cart</li><li>Monitor performance metrics and optimize product content, ratings, and search to enhance conversion</li><li>In-Store Activation</li><li>Work closely with the Business Development team to identify high-impact retail accounts and bring key brands to life in-store</li><li>Execute standout activations and POS visibility to drive shopper engagement and offtake</li><li>Track ROI and continuously improve activation strategies</li><li>Brand Health & Performance Management</li><li>Monitor key brand metrics including IMS, market share, numeric and weighted distribution, and EPOS sell-out data</li><li>Identify gaps and opportunities and develop corrective action plans to improve brand performance</li><li>Share learnings and drive continuous performance improvement with business teams to enhance performance</li><li>Budget Management</li><li>End-to-end ownership of Brand Marketing Investment (BMI): budgeting, IO creation, PO releases, spend tracking, and GRN completion</li><li>Ensure full financial compliance and timely reconciliation of marketing spends</li><li>Innovation Management</li><li>Collaborate with Global Brand, BG, and Innovation Planning teams to lead Type 1 4 innovations</li><li>Manage project timelines, artworks, regulatory clearance, and local readiness to ensure On-Time In-Full (OTIF) delivery of launches</li><li>Coordinate with Supply Chain, R&D, Regulatory, and Legal to ensure flawless market launch</li><li>Stakeholder Management</li><li>Build strong partnerships with UI BGs, BU Cross-functional BU Team: BD, Finance, SC, NPD to deliver the marketing objectives</li><li>Strengthen and influencer external partnerships with Customers and Agencies to gain support to deliver business objectives</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in marketing, Business, or a related field. Master's degree is a plus.</li><li>3-5 years in marketing or brand management (FMCG preferred), ideally in international or multi-market roles.</li><li>Strong project management and executional discipline</li><li>Analytical mindset with ability to turn data into insight</li><li>Exposure to digital marketing, media planning, and eCommerce</li><li>Excellent communication, presentation, and stakeholder management skills</li><li>High agility, initiative, and growth mindset</li><li>Experience working with creative/media agencies and cross-functional partners</li></ul>
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<p><strong>Who we are?</strong></p><br><p><strong>SupportYourApp</strong> is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?</p><br><p>Join our team as a <strong>Customer Support Consultant </strong>today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. </p><br><p>Excited? Let’s see what it takes </p><br><p><strong>What you will do:</strong></p><br><ul><li>Deliver outstanding customer support via emails;</li><li>Be organized and process driven, maintain a structured workflow;</li><li>Build strong and lasting customer relationships;</li><li>Keep up with evolving tools and technology;</li><li>Handle sensitive customer data with care and security;</li><li>Apply the latest and greatest customer happiness practices;</li><li>Maintain deep understanding of client solutions and meet KPI;</li><li>Communicate with developers and cross-functional specialists.</li></ul><p><strong>What you need to succeed in this role: </strong></p><br><ul><li><strong>Excellent English communication skills (Written C1 level or higher);</strong></li><li><strong>1+ years of experience in a customer support role;</strong></li><li>Have a troubleshooting and analytical perspective;</li><li>CRM systems expertise;</li><li>Strong analytical thinking and reading skills;</li><li>Proactive and responsible attitude;</li><li>Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)</li></ul><p><strong>Will be a great plus: </strong></p><br><ul><li>Experience in the gaming industry;</li><li>Experience with Zendesk.</li></ul><p><strong>What you get in return:</strong></p><br><ul><li>Provide services during <strong>flexible</strong> hours;</li><li>Opportunity to cooperate fully <strong>remotely;</strong></li><li>Inclusive international environment;</li><li>Compensation in USD;</li><li>Rewards for referring friends;</li><li>Balance between project workload and personal time, but also – internal health policy;</li><li>Responsive leadership interested in your development and long-lasting cooperation;</li><li>Greenhouse conditions for self-development;</li><li>A culture built on trust, with no time-tracking requirements.</li></ul><p>*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.</p><br><p>You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.</p><br><p>So if you're a proactive <strong>Support Specialist</strong> who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!</p><br><p>Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.</p><br><p>Know someone perfect for the role? Refer them and get rewarded!</p><br><p><em>We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.</em></p><br><p><em>Your personal data will be processed as described in the SupportYourApp </em><em>Candidate Privacy Notice</em><em>.</em></p><br> </div>
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<span>Intetics, a leading global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions, is looking for JavaScript Developer to enrich its team with a skilled professional to spread the company’s ideas, vision, content and messages.<br> About the Project: The product is a web-based, artificially intelligent assessment and learning system.<br> It uses adaptive questioning to quickly and accurately determine what a student knows or doesn’t know in a course.<br> Ground-breaking technology was developed by a team of software engineers, mathematicians, and cognitive scientists with the support of a multi-million-dollar grant from the National Science Foundation.<br> The system instructs the student on the topics he/she is most ready to learn.<br> As a student works through a course, the system periodically reassesses the student to ensure that the issues learned are also retained.<br> The learning courses are very complete in their topic coverage and avoid multiple-choice questions.<br> A student who shows a high level of mastery of a system will be successful in the actual course he/she is taking.<br> The process is predictable and well-planned.<br> SCRUM is used as a methodology.<br> Responsibilities: Design, develop, debug, maintain, and testing of software applications; Integrate new features and tools into the product, including features and tools developed by others, using such computer languages as JavaScript, HTML5, CSS, SVG, SQL, XML, JSON, and other general-purpose computer languages; Review and accurate development against business requirements; Follow established processes including SDLC, QA, performance optimization, and others Defend code and applied patterns in code reviews; Document technical changes and additions.<br> Work in the exciting domain: e-Learning Business trips to Los Angeles (optionally) Work directly with the core development team Everyday English practice.<br> 3-5+ years of experience in commercial development Strong background in pure JavaScript.<br> Experience developing dynamic web applications utilizing JavaScript, HTML 5, CSS, SQL, and Ajax.<br> Strong problem-solving and communication skills Experience working on cross-browser platforms.<br> Self-motivated, self-critical, very attentive to detail, self-learner.<br> Upper-intermediate English level.<br></span> </div>