Sales Engineer Jobs in Morocco
598 Jobs Found
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Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market.
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<br> Job : <ul><li>Customer reception and advice: Accompany individuals in the store, identify their needs, and propose offers.</li><li>Sales and customer loyalty: Present solutions, handle objections, close sales, and ensure customer satisfaction.</li><li>Request management: Resolve simple technical issues, direct to appropriate services, ensure quality follow-up.</li></ul> <br> <br> Required profile : <ul><li>Good interpersonal skills.</li><li>Service-oriented.</li><li>Dynamic in the store.</li><li>Sales skills.</li></ul><p>Conditions:</p><br><br><p>- Project contract.<br>- Salary: 3,000 DH + Capped Bonus<br>- City: Al Hoceima</p><br><br> <br><br> </div>
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Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market.
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<br> Job : <p>Our client, a recognized player in the automotive sector, is recruiting two After-Sales Service Managers; one based in Agadir and the other in Marrakech.</p><br><br><p><strong>Missions:</strong></p><br><br><ul><li>To lead and supervise all after-sales service activities.</li><li>To manage, support, and develop technical and administrative teams.</li><li>To guarantee a high level of customer satisfaction and handle complaints.</li><li>To monitor performance indicators and implement continuous improvement actions.</li><li>To optimize workshop organization and intervention planning.</li><li>To ensure compliance with procedures, quality standards, and safety regulations.</li><li>To monitor the productivity, quality, and profitability objectives of the service.</li></ul> <br> Required profile : <ul><li>Higher education (Bachelor's to Master's degree) in automotive mechanics, management, or equivalent.</li><li>Minimum 5 years of experience in a similar role, ideally in the automotive sector.</li><li>Strong team management and operational management skills.</li><li>Excellent customer focus and service orientation.</li><li>Leadership, rigor, autonomy, and decision-making ability.</li><li>Good command of computer tools and management dashboards.</li></ul> <br><br> </div>
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<br> Company culture : <p><b>HEOMI </b>is characterized by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. The company also integrates a more moderate <strong>innovation component</strong>, encouraging initiative and adaptability. Finally, a less dominant <strong>organizational dimension</strong> provides a structuring framework to support efficiency.
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<br> Job : <p>As part of our continued development, we are recruiting Sales Advisors:</p><br><br><p>Joining HEOMI means saying yes to a meaningful experience, where encounters and tasks push you to grow every day within a committed and dynamic team.</p><br><br><p>Reporting to the sales manager, your main tasks will be as follows:</p><br><br><ul><li>Sell insurance products to individuals;</li><li>Follow the internal procedure and the established call charter;</li><li>Respond precisely to the needs, requests, and objections of prospects and/or clients.</li></ul> <br> <br> Required profile : <p><u><strong>You are recognized for the following qualities/skills:</strong></u></p><br><br><ul><li>You have a good command of <strong>sales techniques</strong>, with a <strong>successful first experience in a call center</strong>;</li><li>You have good analytical and negotiation skills with a real commercial spirit;</li><li>You are responsive and dynamic;</li><li>You have a good command of French and can hold a conversation;</li></ul><p>We are recruiting team players who are autonomous, curious, and dynamic. People with strong human values, necessary for learning a job that may be new, but is so exciting and rewarding.</p><br><br><p><strong>Training is provided upon your integration.</strong></p><br><br><p><strong><u>Social benefits and others: </u></strong></p><br><br><ul><li>A training program to help you integrate your role well.</li><li>100% paid training from the 1st day.</li><li>A motivating, friendly, and very pleasantly maintained work environment</li><li>Permanent contract + CNSS + AMO + private health insurance SANLAM + transport provided</li><li>A base salary with <em><strong>commissions on turnover + status and contract bonuses</strong></em></li></ul><p><strong>The recruitment process:</strong><br>A first phone call with our Recruitment Officer. If this first step is validated, you will have an HR interview followed by an operational interview with the managers.<br>The diversity of profiles and experiences of the talents that make up our teams reflects our CSR policy and our commitments.<br><em>Want to know more about the company?</em> Visit our website: https://heomi.fr/</p><br><br> <br><br> </div>
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Job : <p>Reporting directly to General Management, you will embody the excellence of the Maison daily:</p><br><br><ul><li>Welcome and advise each client with care, listening to their desires</li><li>Accompany your clients throughout the purchasing journey, from the initial contact to the final sale</li><li>Achieve the sales objectives set by General Management</li><li>Cultivate long-term customer relationships, turning each purchase into loyalty</li><li>Embody the company's commercial policy in every interaction</li><li>Provide regular reports on your activity to your superiors</li><li>Monitor the market and competition, while continuously enriching the customer database</li><li>Contribute to monitoring customer receivables</li></ul> <br> <br> Required profile : <ul><li>You have a <strong>commercial background and already have successful experience in retail sales, ideally in the luxury sector.</strong></li><li>Your French is impeccable; proficiency in English is a real asset.</li><li>You have a polished appearance and natural ease in speaking, with the ability to adapt your communication style to your audience.</li><li>Motivated, tenacious, and proactive, you know how to take initiative.</li><li>Your determined temperament, interpersonal skills, and taste for customer service will be the keys to your success.</li></ul> <br><br> </div>
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Company culture : <p><strong>O&D Services</strong> stands out for its <strong>strongly cooperative culture</strong>, centered on people, trust and teamwork. A close and supportive management style promotes empowerment, skill development and employee well-being within a positive work environment. This collaborative foundation is reinforced by a <strong>structured organizational approach</strong> that ensures efficiency and reliability. Innovation plays a complementary role by encouraging initiative and openness to new ideas, while performance-driven competition remains a more secondary aspect of the culture.
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<br> Job : <p>Join a dynamic team within a company specialized in Offshoring, located in Sidi Maarouf, Casablanca. As a <strong>Telephone Prospecting Sales Advisor,</strong> you will play a central role in developing the business, acquiring new prospects, and retaining the existing customer base.</p><br><br><p>Your main mission will be to <strong>identify new commercial opportunities</strong>, qualify prospect needs, and offer them suitable solutions. You will handle initial contact and follow-ups.</p><br><br><p>You will <strong>use CRM tools</strong> to record your interactions and enrich the database with reliable sales data. You will participate in activity reporting, results analysis, and continuous improvement of prospecting methods.</p><br><br><p>You will work closely with the sales and administrative teams to ensure smooth information transfer and effective handling of new prospects.</p><br><br><p>A first experience in B2B telephone prospecting, customer relations, or a commercial environment would be appreciated. However, this position is also open to motivated junior profiles with good interpersonal skills, telephone confidence, and a genuine desire to develop their sales skills. </p><br><br> <br> <br> Required profile : <p>For this role of <strong>Telephone Prospecting Sales Advisor</strong>, a minimum of a <strong>Bac +2 level</strong> (equivalent to a two-year college degree) is required, ideally in <strong>commerce, sales, negotiation, or customer relations, banking, or insurance.</strong> Further training in sales techniques or business development would be a plus.</p><br><br><p>Some professional experience in inside sales, telephone prospecting, or business development is expected. Experience in the Offshoring or Nearshoring sector, or in a B2B environment, will be particularly appreciated.</p><br><br><p>The ideal candidate possesses the following skills:</p><br><br><ul><li>Excellent mastery of prospecting, sales, and negotiation techniques.</li><li>Ability to identify prospect needs and offer suitable solutions.</li><li>Good interpersonal skills and excellent communication via telephone, email, and video conference.</li><li>Proficiency in CRM tools and office software, particularly Word and Excel.</li><li>Strong results orientation, perseverance, and ability to meet sales targets.</li><li>Organizational skills and thoroughness in following up with prospects and clients.</li><li>Ability to work in a team and collaborate with operational and administrative departments.</li><li>Excellent command of French, both written and spoken.</li></ul><p>If you are dynamic, autonomous, persistent, and motivated by sales goals, join a growing company and actively participate in its success.</p><br><br> <br><br> </div>
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Company culture : <p><strong>Locamed</strong> embraces a <strong>largely cooperation-driven culture</strong>, placing people, trust and teamwork at the heart of its organization. The company favors a close management style focused on support, empowerment and strong professional relationships. This collaborative foundation is complemented by a <strong>notable innovation component</strong>, encouraging initiative, creativity and adaptability. Competitive and organizational aspects remain secondary, helping structure operations and support performance objectives.
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<br> Job : <p>Join a dynamic company in the <strong>Medical Equipment</strong> sector as an <strong>E-commerce and After-Sales Service Manager</strong>. Based in <strong>Rabat</strong>, you will lead innovative strategies to strengthen our market presence and ensure flawless customer satisfaction. Your role will be essential in developing our offers and services.</p><br><br><p>Your ambition will be to boost the company's brand image, increase market share, and optimize the performance of the after-sales team. You will be a driver of growth, ensuring operational excellence and customer loyalty.</p><br><br><p>As part of your duties, your main responsibilities will include:.</p><br><br><ul><li>Lead the e-commerce and after-sales team, ensuring high-quality customer service and effective problem resolution.</li><li>Manage customer requests by phone and message.</li><li>Handle complaints. </li><li>Manage order tracking from start to finish. </li><li>Analyze market trends and competition to identify new opportunities.</li><li>Manage customer requests and complaints. </li><li>Develop and track key performance indicators (KPIs) to evaluate the effectiveness of e-commerce and after-sales strategies.</li></ul> <br> Required profile : <p>Ideally, you hold a degree of <strong>Master's level (Bac +5 and above)</strong>, with recognized specialization in commerce, e-commerce, or a similar field.</p><br><br><p>A successful experience of <strong>3 to 5 years</strong> in similar roles, ideally in the medical equipment sector or a related field, is expected. You have already demonstrated your ability to manage teams and lead large-scale marketing projects.</p><br><br><ul><li>Excellent skills in <strong>e-commerce strategy </strong>and team management. </li><li>Strong skills in <strong>team management</strong> and skills development.</li><li>Proficiency in order management tools. </li><li>Ability to simultaneously manage a large volume of orders and requests. </li><li>Strong sense of customer service and ability to manage complex situations.</li><li>Excellent oral and written communication.</li><li>Analytical and synthesis skills, and ability to propose solutions.</li><li>Proficiency in computer tools and software dedicated to e-commerce and customer relationship management.</li></ul><p>If your profile matches this description and you wish to take on this exciting challenge, do not wait any longer! Send your CV to the recruiter now.</p><br><br> <br><br> </div>
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Job : <p>Your main mission will be to lead and optimize the After-Sales Service activity. In this role, you will contribute to strengthening customer loyalty, improving repair and maintenance processes, and managing technical teams to ensure a service level that meets the highest quality standards.</p><br><br><p>As an Automotive After-Sales Manager, your main responsibilities will include:</p><br><br><ul><li>Lead and supervise all after-sales service activities (workshop, reception, spare parts, warranty).</li><li>Ensure the quality of services and a high level of customer satisfaction.</li><li>Manage, motivate, and develop technical and administrative teams.</li><li>Define, monitor, and analyze performance indicators (After-Sales KPIs).</li><li>Maintain relations with the manufacturer and ensure compliance with quality standards, procedures, and requirements.</li></ul> <br> Required profile : <p><strong>Education:</strong></p><br><br><ul><li>State Engineer in Mechanical Engineering or equivalent qualification.</li><li>Minimum of 3 years of experience in a similar role.</li></ul><p><strong>Skills:</strong></p><br><br><ul><li>Strong managerial skills and proven leadership.</li><li>Strong customer focus, analytical skills, and organizational sense.</li><li>Proficiency in French, both spoken and written; English is an advantage.</li></ul> <br><br> </div>
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<strong>Auto Nejma Maroc S.A.</strong> operates within a corporate culture driven by <strong>innovation</strong>, where agility, openness to new ideas and continuous improvement play a central role. This dynamic is balanced by a strong sense of <strong>collaboration</strong>, encouraging teamwork, supportive management and employee engagement. The company also relies on a solid <strong>organizational</strong> culture, ensuring rigor, efficiency and quality execution, while maintaining a clear focus on <strong>performance</strong> and results. This balance creates a stimulating, structured and collaborative work environment. </p><br><br>
<br> Job : <ul><li>Define and manage the After-Sales Marketing strategy.</li><li>Design and develop After-Sales offers.</li><li>Optimize pricing and profitability of spare parts.</li><li>Manage marketing and CRM campaigns.</li><li>Monitor performance and ensure reporting of activities.</li><li>Lead cross-functional strategic projects.</li><li>Organize events and manage the network.</li></ul> <br> Required profile : <ul><li>Bachelor's degree or higher in Marketing, Business, Management, or equivalent.</li><li>First experience in marketing, ideally in the automotive sector.</li><li>Good command of CRM tools, data analysis, and performance indicators.</li><li>Analytical mind, organizational skills, and results-oriented.</li><li>Excellent interpersonal, communication, and negotiation skills.</li><li>Proficiency in French, both written and spoken.</li></ul> <br><br> </div>
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Job : <p>We are looking for an After-Sales Service Manager in Casablanca whose missions will be:</p><br><br><p><br>• Manage and supervise after-sales service operations</p><br><br><p>• Ensure customer satisfaction by guaranteeing the quality and efficiency of services provided</p><br><br><p>• Coordinate with technical teams to resolve complex problems</p><br><br><p>• Contribute to the continuous improvement of processes and service standards</p><br><br><p>• Manage the administrative and financial aspects of the after-sales service</p><br><br><p>• Train and develop the team's skills, etc...<br> </p><br><br> <br> <br> Required profile : <p>Holder of a State Engineer degree or equivalent in:</p><br><br><ul><li>Mechanical Engineering, Industrial Engineering..., with a first successful experience in a similar role, ideally acquired in the automotive sector.</li></ul> <br><br> </div>
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Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market.
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<br> Job : <p>Our client, a recognized player in the automotive sector, is recruiting an After-Sales Service Manager (SAV) based in Agadir.</p><br><br><p><strong>Responsibilities: </strong></p><br><br><ul><li>Lead and supervise all after-sales service activities.</li><li>Manage, support, and develop technical and administrative teams.</li><li>Ensure a high level of customer satisfaction and handle complaints.</li><li>Monitor performance indicators and implement continuous improvement actions.</li><li>Optimize workshop organization and intervention planning.</li><li>Ensure compliance with procedures, quality standards, and safety regulations.</li><li>Monitor productivity, quality, and profitability objectives for the department.</li></ul> <br> Required profile : <ul><li>Higher education (Bachelor's to Master's degree) in automotive mechanics, management, or equivalent.</li><li>Minimum of 5 years of experience in a similar role, ideally in the automotive sector.</li><li>Strong skills in team management and operational management.</li><li>Excellent customer focus and service orientation.</li><li>Leadership, rigor, autonomy, and decision-making ability.</li><li>Good command of computer tools and management dashboards.</li></ul> <br><br> </div>
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<p><strong>Director of Brand, Sales & Marketing (DOSM) – New Luxury Hotel Opening</strong></p><br><p><strong>Location:</strong> Marrakech, Morocco <strong>Sector:</strong> Luxury Hospitality <strong>Salary:</strong> Competitive Package (Expat or Local Contract)</p><br><p><strong>About the Opportunity</strong></p><br><p>We are seeking an exceptional, strategically minded <strong>Director of Brand, Sales & Marketing</strong> to lead the pre-opening and commercial launch of a spectacular new luxury hotel in Marrakech.</p><br><p>With the directors and Executive guidance, you will build the brand voice, develop international sales channels, and drive the digital marketing strategy from concept to launch. This is a rare opportunity to shape the identity, positioning, and market entry of a premium property in one of the world's most vibrant luxury tourism destinations.</p><br><p><strong>Key Responsibilities</strong></p><br><ul>
<li><strong>Pre-Opening Strategy:</strong> Define and execute the comprehensive pre-opening commercial blueprint, including budget definition, pricing structures, and launch timelines.</li><li><strong>Brand Positioning & Identity:</strong> Craft and safeguard the property’s unique identity, ensuring premium consistency across all brand touchpoints and marketing channels.</li><li><strong>Global Sales & Distribution:</strong> Establish and leverage high-level relationships with international luxury travel trade, luxury operators, corporate accounts, and high-net-worth networks.</li><li><strong>Digital & Marketing Leadership:</strong> Oversee the digital marketing ecosystem, including performance marketing, CRM, social media, PR campaigns, and local/international press relations.</li><li><strong>Team Leadership:</strong> Recruit, train, and inspire a high-performing commercial team to deliver outstanding revenue performance and market share growth.</li></ul>
<p><strong>The Ideal Candidate</strong></p><br><ul>
<li><strong>Proven Track Record:</strong> Solid experience as a DOSM, Director of Sales, or Director of Marketing within <strong>premium, luxury, or Palace hotels</strong>.</li><li><strong>Opening Experience:</strong> Prior experience managing a new hotel opening, rebranding, or major repositioning project is highly advantageous.</li><li><strong>Market Knowledge:</strong> Strong understanding of the luxury leisure market and established networks with international luxury travel networks.</li><li><strong>Languages:</strong> Fluency in <strong>French and English</strong> is required (additional languages are a plus).</li><li><strong>Core Competencies:</strong> Entrepreneurial mindset, high commercial acumen, outstanding communication skills, and the ability to bridge high-level strategy with operational execution.</li></ul>
<p><strong>Interested in this Challenge?</strong></p><br><p>If you are ready to make your mark on the luxury hospitality scene in Marrakech, we would love to hear from you.</p><br><p><strong>Contact:</strong> beatrice@corecruitment.com</p><br> </div>
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Company culture : <p>
<strong>Auto Nejma Maroc S.A.</strong> operates within a corporate culture driven by <strong>innovation</strong>, where agility, openness to new ideas and continuous improvement play a central role. This dynamic is balanced by a strong sense of <strong>collaboration</strong>, encouraging teamwork, supportive management and employee engagement. The company also relies on a solid <strong>organizational</strong> culture, ensuring rigor, efficiency and quality execution, while maintaining a clear focus on <strong>performance</strong> and results. This balance creates a stimulating, structured and collaborative work environment. </p><br><br>
<br> Job : <p>As part of the After-Sales Department and reporting to the After-Sales Service Manager, you will contribute to the operational management of the workshop's activity and the optimization of its performance.</p><br><br><p>Acting as a key support to the After-Sales Manager, you will assist the teams daily in respecting Mercedes-Benz standards, monitoring performance indicators, and continuously improving service quality and customer satisfaction.</p><br><br><p><strong>Your responsibilities:</strong></p><br><br><ul><li>Monitor workshop activity performance indicators and contribute to achieving operational objectives.</li><li>Participate in evaluating team performance and identifying recruitment and skills development needs.</li><li>Support teams in applying internal procedures and standards.</li><li>Ensure the follow-up of budgets related to consumables and fuel.</li><li>Oversee the proper follow-up of ongoing repairs and the smooth running of workshop operations.</li><li>Participate in implementing actions to improve customer satisfaction and experience.</li><li>Contribute to the development of the after-sales business and identify business opportunities.</li><li>Manage operational priorities: emergencies, immobilized vehicles, customer feedback, expert assessments, and courtesy vehicle management.</li></ul> <br> Required profile : <ul><li>Engineering degree in Mechanical Engineering, Industrial Engineering, or equivalent.</li><li>You have at least one year of professional experience, ideally in the automotive or industrial sector.</li><li>You have a good understanding of workshop activities and the challenges related to after-sales service.</li><li>You are recognized for your organizational skills, reactivity, and ability to manage priorities.</li><li>You enjoy fieldwork and interacting with operational teams.</li><li>You have good analytical, communication, and coordination skills.</li><li>You are proficient in office software, especially Excel.</li><li>You have a good level of French.</li></ul> <br><br> </div>
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<br> Company culture : <p><strong>Marketing Call Center</strong> is built around a <strong>predominantly cooperative culture</strong>, where people, trust and teamwork guide daily operations. The company favors a close management style focused on support, empowerment and strong human relationships. This collaborative foundation is complemented by an <strong>innovative mindset</strong> that stimulates creativity and initiative, alongside a <strong>performance-driven approach</strong> based on clear objectives. Structured organizational practices further contribute to operational efficiency and reliability.
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<br> Job : We are hiring FTTH Telemarketers! Do you enjoy challenges and have a talent for phone sales? Join our team and participate in the development of our FTTH (Fiber Optic) offers!- Contact prospects and customers to offer fiber optic deals- Identify needs and advise on the best solutions- Close sales and achieve your goals- Ensure quality follow-up and customer loyalty <br> <br> Required profile : Excellent communication in FrenchExperience in telemarketing or call centerCommercial flair and persuasive skillsTeam spirit and motivation <br><br> </div>
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Company culture : <p>
<strong>Auto Nejma Maroc S.A.</strong> operates within a corporate culture driven by <strong>innovation</strong>, where agility, openness to new ideas and continuous improvement play a central role. This dynamic is balanced by a strong sense of <strong>collaboration</strong>, encouraging teamwork, supportive management and employee engagement. The company also relies on a solid <strong>organizational</strong> culture, ensuring rigor, efficiency and quality execution, while maintaining a clear focus on <strong>performance</strong> and results. This balance creates a stimulating, structured and collaborative work environment. </p><br><br>
<br> Job : <p>As part of the After-Sales Department and reporting to the After-Sales Service Manager, you will contribute to the operational management of the workshop's activity and the optimization of its performance.</p><br><br><p>As a true link to the After-Sales Manager, you will support the teams daily in respecting Mercedes-Benz standards, monitoring performance indicators, and continuously improving service quality and customer satisfaction.</p><br><br><p><strong>Your responsibilities:</strong></p><br><br><ul><li>Monitor the workshop's activity performance indicators and contribute to achieving operational objectives.</li><li>Participate in evaluating team performance and identifying recruitment and skills development needs.</li><li>Support teams in applying internal procedures and standards.</li><li>Ensure monitoring of budgets related to consumables and fuels.</li><li>Ensure proper monitoring of ongoing repairs and the smooth running of workshop operations.</li><li>Participate in implementing actions to improve customer satisfaction and experience.</li><li>Contribute to the development of the after-sales business and the identification of business opportunities.</li><li>Manage operational priorities: emergencies, immobilized vehicles, customer returns, expert assessments, and courtesy vehicle management.</li></ul> <br> Required profile : <ul><li>Engineering degree in Mechanical Engineering, Industrial Engineering, or equivalent.</li><li>You have at least one year of professional experience, ideally in the automotive or industrial sector.</li><li>You have a good understanding of workshop activities and the challenges related to after-sales.</li><li>You are recognized for your organizational skills, responsiveness, and ability to manage priorities.</li><li>You enjoy fieldwork and interacting with operational teams.</li><li>You have good analytical, communication, and coordination skills.</li><li>You are proficient in office software, especially Excel.</li><li>You have a good level of French.</li></ul> <br><br> </div>
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Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market.
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<br> Job : <p>We are looking for on behalf of our client (a telecom operator) a <strong>B2B Field Salesperson based in Fes.</strong></p><br><br><p><br><u>Main missions:</u></p><br><br><ul><li>Prospecting for new clients</li><li>Commercialize various products and services in the B2B segment</li><li>Provide weekly activity reporting</li></ul> <br> <br> Required profile : <ul><li>Bac+2 (Associate's degree or equivalent).</li><li>Good communication skills.</li><li>First experience in sales.</li><li>Remuneration: fixed salary + uncapped variable based on achieved objectives.</li><li>Position based in Fes.</li></ul> <br><br> </div>
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Job : <p>Your main mission will be to lead and optimize the After-Sales Service activity. In this role, you will contribute to strengthening customer loyalty, improving repair and maintenance processes, and managing technical teams to ensure a service level that meets the highest quality standards.</p><br><br><p>As the Automotive After-Sales Manager, your main responsibilities will include:</p><br><br><ul><li>Leading and supervising all after-sales service activities (workshop, reception, spare parts, warranty).</li><li>Ensuring the quality of services and a high level of customer satisfaction.</li><li>Managing, motivating, and developing technical and administrative teams.</li><li>Defining, monitoring, and analyzing performance indicators (After-Sales KPIs).</li><li>Maintaining the relationship with the manufacturer and ensuring compliance with standards, procedures, and quality benchmarks.</li></ul> <br> Required profile : <p><strong>Education:</strong></p><br><br><ul><li>State Engineering degree in Mechanical Engineering or equivalent qualification.</li><li>Minimum of 4 years of experience in a similar role.</li></ul><p><strong>Skills:</strong></p><br><br><ul><li>Strong management skills and proven leadership.</li><li>Strong customer focus, analytical skills, and organizational skills.</li><li>Proficiency in French, both spoken and written; English is a plus.</li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" ><b>Job Description </b></font></font><div> <p><font dir="auto" ><font dir="auto" >As a Pre-Sales Project Manager, you will be responsible for:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Participate in qualifying customer requests in collaboration with business line managers and sales teams</font></font></li> <li> <p><font dir="auto" ><font dir="auto" >Participate in the development of the technical, functional and commercial response plan according to customer requests (RFP, AO, RFI, etc.)</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Coordinate, in collaboration with the Bid Manager, activities according to the pre-sales cycle, respecting the established process.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Challenge the proposals of the technical and functional teams based on customer expectations</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Challenging the estimates from the technical and functional teams</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Propose and defend the correct delivery process according to the applicable processes within SQLI</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Draft and/or manage the drafting of the technical and functional proposal within the given deadlines.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Participate in the presentation of the offer internally or to clients</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Participate in the development, packaging and improvement of SQLI's offerings</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Participate in the creation of Proofs of Concept (POCs) and their presentation to clients.</font></font></p> </li> </ul> <p> </p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications </b></p><div> <ul> <li> <p><font dir="auto" ><font dir="auto" >Engineering degree or equivalent in the IT & Digital field</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >You have initial experience ( </font></font><strong><font dir="auto" ><font dir="auto" >at least 1 year</font></font></strong><font dir="auto" ><font dir="auto" > ) as a pre-sales engineer, project manager, or project director in the context of IT and digital projects.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Mastery of the different modes of IT project engagement</font></font></p> </li> </ul> <ul> <li> <p><font dir="auto" ><font dir="auto" >Mastery of delivery approaches and project monitoring</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Good knowledge of market technologies and technological trends</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Good analytical and service skills</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Good oral and written communication skills</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Fluency in French and English</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Motivated, rigorous, dynamic, autonomous and committed</font></font></p></li></ul></div><p></p></section>
Rabat - Energy Customer Advisor | Inbound Calls & Sales Upselling - Permanent Contract + Bonuses | Rabat (Morocco)
Customer Service
<h2 class="h5">Job description</h2>
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Company culture : <p><strong>ADM Value</strong> is built around a <strong>collaboration-driven culture</strong>, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a <strong>strong performance mindset</strong>, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company.
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<br> Job : <p>Do you enjoy solving problems as much as seizing sales opportunities?<br>At ADM Value, we are hiring Customer Advisors for one of our clients, for a customer service and technical support project in the energy sector.<br>You will handle inbound calls from individuals: assisting them with information requests, billing questions, and technical problems, and suggesting suitable options based on their needs.</p><br><br><ul><li>Respond to information requests and complaints from individual customers (explaining bills, managing customer accounts, etc.).</li><li>Handle requests related to technical issues.</li><li>Perform commercial upselling: offer adapted options and additional sales based on the customer's profile.</li><li>Ensure customer satisfaction in every interaction through quality follow-up.</li></ul><p><strong>Social benefits and others</strong><br>You will join ADM Value on a permanent contract (CDI), in a structured team with a salary that includes a variable part linked to your results.</p><br><br><ul><li>Permanent contract (CDI) from hiring.</li><li>Paid initial training from the first day.</li><li>Social coverage: CNSS + AMO.</li><li>Meal allowance + transport allowance.</li><li>Monthly activity bonus from the first full month of production.</li><li>Sales performance bonuses.</li><li>Employee partnerships: preferential rates (services, leisure, shopping...).</li><li>Stimulating environment, fostering progress and personal growth.</li></ul><p><strong>Working hours</strong><br>Monday to Saturday: 9 AM - 7 PM (French time, depending on time zone). On-site position at our Rabat office.<br><strong>Net Salary + bonuses</strong><br>Salary package of over 6600 Dhs (Uncapped bonus)</p><br><br> <br> <br> Required profile : <ul><li>Mixed customer service and sales profile: you know how to listen and persuade.</li><li>Excellent French level (spoken and written), essential.</li><li>Experience desired in the energy sector and/or technical support.</li><li>Very good interpersonal skills and ability to manage different types of requests.</li><li>Comfortable with computer tools.</li></ul> <br><br> </div>