Security Supervisor Jobs in Morocco

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Company: Nestl Maroc SA Location: Agadir Full-time</p><p>Position Summary In this role, you will be responsible for driving Nestl s presence and performance within the pharmacy channel by positioning the company as a trusted nutrition partner for infant products. You will ensure optimal product availability, visibility, and quality while delivering excellence in in-store execution and compliance with company standards and the WHO Code. The role involves building strong, long-term partnerships with pharmacy staff through training and engagement, as well as expanding the customer base through active prospecting. Additionally, you will contribute to achieving sales targets, monitor market and competitor activities, and collaborate closely with KAMs to drive territory performance, execute commercial plans, and support data-driven decision-making</p><p>A Day In The Life</p><p>Position Nestl as a trusted partner and preferred provider of nutritional solutions among pharmacy staff.</p><p>Ensure consistent product supply, availability, and in-store visibility of Nestl infant nutrition products by maintaining optimal stock levels aligned with each pharmacy s potential, minimizing the risk of stock-outs.</p><p>Monitor and ensure product freshness across visited pharmacies in compliance with the FEFO (First Expired, First Out) principle.</p><p>Provide monthly reporting to KAS on expired, near-expiry, or damaged products identified in pharmacies via the Viscum application.</p><p>Ensure clear product understanding by delivering concise information on product indications, composition, and usage guidelines to guarantee safe and accurate preparation.</p><p>Develop and sustain long-term partnerships with pharmacies by building strong relationships with staff through continuous training, regular updates on infant nutrition and product innovations, maintaining high service standards, and ensuring effective complaint handling with relevant departments (Quality, Consumer Services, etc.).</p><p>Train and raise awareness among pharmacy staff on the WHO Code.</p><p>Ensure optimal territory coverage and execution in line with the route plan validated by the KAM.</p><p>Drive continuous expansion of the customer portfolio through active prospecting and onboarding of new pharmacies.</p><p>Partner with the KAM to conduct semi-annual data reviews and support pharmacy segmentation and classification.</p><p>Monitor and report competitor activities, particularly WHO Code violations, by accurately documenting and escalating cases to the External Relations &amp; Policy Manager.</p><p>Propose and implement approved action plans in alignment with Nestl s strategic objectives and priorities.</p><p>Deliver secondary sales targets for key product categories (Cerelac and Growing-Up Milk: NAN 3, NIDO).</p><p>Execute the predefined routing plan through the Visicom application.</p><p>Ensure full compliance with pharmacy visit standards following ICE (In-Call Execution) guidelines.</p><p>Complete and submit daily activity reports at the end of each working day.</p><p>Execute the defined Picture of Success standards across assigned pharmacies.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 2 years experience as a pharmaceutical Sales Representative</li><li>Fluency In French and A Good Level In English is a Must</li><li>Experience working in cross functional teams.</li><li>Bachelor Degree in Science, Commerce or any other relative field.</li><li>Ability to build strong relationships with different stakeholders.</li><li>Possess strong Discipline, Consistency, Good Analytical Skills.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Chez Devoteam, nous sommes des « Digital Transformakers ». Le respect, la franchise et la passion animent chaque jour notre tribu.&nbsp;</p><br><p>Ensemble, nous aidons nos clients à remporter la bataille du Digital : du conseil à la mise en œuvre de technologies innovantes, jusqu’à l’adoption des usages.</p><br><p>Cloud, Cybersecurity, Data, DevOps, Fullstack Dev, Low Code, RPA n’ont plus aucun secret pour notre tribu !&nbsp;</p><br><p>Nos 10 000+ collaborateurs sont certifiés, formés et accompagnés au quotidien pour relever de nouveaux challenges innovants.</p><br><p>Leader du Cloud, de la Cybersécurité et de la Data en EMEA, le Groupe Devoteam a réalisé en 2022 un chiffre d’affaires de 1,036 milliard d’euros et se donne pour ambition de le doubler dans les 5 années à venir.</p><br><p>Devoteam Maroc, acteur de référence dans les expertises IT depuis plus de 30 ans&nbsp; (350+ consultants) accélère sa croissance en développant ses activités d’expertise en nearshore pour répondre aux besoins de nos clients français, européens et moyen orientaux.</p><br><p><strong>Es-tu prêt(e) à nous rejoindre et relever ensemble ce défi ?</strong></p><br><br>Job Description<br><p>Dans le cadre du renforcement des équipes Data, nous recherchons des profils capables de concevoir, industrialiser et optimiser des plateformes de données (batch &amp; temps réel) au sein d’environnements distribués basés sur Cloudera.<br> <br> <strong>Vos missions :</strong></p><br><p><strong>Développement &amp; Industrialisation</strong></p><br><ul><li><p><strong>Développer des pipelines de traitement</strong> de données massives en <strong>PySpark</strong> (modes Batch et <strong>Real-Time / Streaming</strong>).</p><br></li><li><p><strong>Mettre en place des flux temps réel</strong> via <strong>Kafka</strong> (topics, partitions, schémas, offsets) et assurer l'ingestion avec <strong>NiFi</strong>.</p><br></li><li><p><strong>Modéliser et optimiser</strong> les schémas <strong>NoSQL</strong>, notamment sur <strong>Cassandra</strong> (tables, clés, clustering, réplication) et <strong>Hive</strong>.</p><br></li><li><p>Intégrer et transformer des données provenant de multiples sources (APIs, BDD, streams, fichiers).</p><br></li></ul><p><strong>Qualité, Performance &amp; Fiabilité</strong></p><br><ul><li><p>Déployer des mécanismes de Data Quality (contrôles, monitoring, alerting).</p><br></li><li><p><strong>Optimiser les traitements Spark</strong> (partitioning, tuning, formats de données) spécifiquement pour des architectures distribuées.</p><br></li><li><p>Assurer la supervision et la résolution des incidents dans un environnement de production.</p><br></li></ul><p><strong>CI/CD &amp; Gouvernance</strong></p><br><ul><li><p>Industrialiser les développements via des chaînes CI/CD (tests automatisés, déploiements).</p><br></li><li><p>Documenter les flux, modèles et bonnes pratiques.</p><br></li><li><p>Collaborer ponctuellement avec les équipes métiers sur des sujets <strong>Dataviz</strong> et collaborer avec les Data Scientists (notamment sur des algorithmes de <strong>segmentation client</strong>).</p><br></li><li><p>Contribuer à la gouvernance des données (catalogue, traçabilité, sécurité).</p><br></li></ul><br>Qualifications<br><ul><li><p><strong>Expérience :</strong> ~4 ans d’expérience dans des environnements distribués et des architectures Big Data.</p><br></li><li><p><strong>Architecture :</strong> Forte appétence et expérience significative sur des infrastructures <strong>On-Premise</strong>.</p><br></li><li><p><strong>Spark / PySpark :</strong> Maîtrise impérative en traitement Batch et Streaming.</p><br></li><li><p><strong>NoSQL :</strong> Expérience confirmée sur <strong>Cassandra</strong> et/ou <strong>Hive</strong></p><br></li><li><p><strong>Streaming &amp; Ingestion :</strong> Très bonne maîtrise de <strong>Kafka</strong> et <strong>NiFi</strong></p><br></li><li><p><strong>Nice-to-have / Bonus :</strong> Bonne compréhension de l'écosystème Hadoop/<strong>HDFS</strong>.</p><br></li><li><p>La maîtrise de <strong>Cloudera</strong> est un plus mais reste facultative.</p><br></li><li><p>Notions en <strong>Data Science</strong> (modèles de clustering/segmentation client) et outils de <strong>Dataviz</strong>.</p><br></li><li><p><strong>Outils &amp; DevOps :</strong> Compétences en Git, CI/CD (GitLab CI…) et un outil d’orchestration (Airflow, Luigi, Prefect…).</p><br></li></ul><br>Additional Information<br><p><strong>Pourquoi nous rejoindre ?</strong></p><br><p>Rejoindre Devoteam, c’est :</p><br><ul><li><p>Évoluer sur des <strong>projets stratégiques</strong> autour de la donnée</p><br></li><li><p>Bénéficier d’un <strong>accompagnement personnalisé</strong> pour le développement de vos compétences et certifications</p><br></li><li><p>Travailler dans un <strong>environnement stimulant, collaboratif et bienveillant</strong></p><br></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, and/or analyze computerized financial and payroll information. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Maintain, update, create, secure, and archive employee payroll records and files. Review, verify, and reconcile punches, hours worked, pay adjustments, and other pay-related information, and post information onto designated records. Back up transaction files and transmit to payroll system according to company procedures. Process and/or issue employee paychecks and statements of earnings and deductions. Compute employee wages and deductions (e.g., union dues, insurance, parking, 401k) and enter wages and deductions into payroll system. Provide information to employees and managers/supervisors on payroll matters, tax issues, benefit plans, and collective bargaining agreement provisions. Complete batch adjustments to payroll. Adjust basic settings in time clock system (e.g., employee schedule, time clock restrictions) and correct punches.<br>Follow all company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description: ALTEN supports its client in its project management activities within the TS-TC (Train Control and Train System) entity. The system engineer is responsible for the development and integration of train equipment (air conditioning, doors, battery, etc.). The mission consists of: Managing system requirements (drafting, updating, monitoring); Managing suppliers (documentation, planning, clauses, etc.); Verifying compliance with specifications; Validating the conformity of supplier deliverables (3D design, wiring, functional, industrialization); Participating in technical meetings with the client; Drafting, participating in, and leading equipment performance tests; Participating in change committee meetings; Interfacing with other project teams (Control and Command, 3D Design, Wiring, RAMS, Validation).</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Education: Master's degree (Bac+5) in mechanical engineering, mechatronics, electromechanics, embedded systems</font></font></li><li><font dir="auto" ><font dir="auto" >Experience: 3-5 years</font></font></li><li><font dir="auto" ><font dir="auto" >Required skills</font></font></li><li><font dir="auto" ><font dir="auto" >Technical skills: Requirements management, supplier management, DOORS (an asset), knowledge of electrical, mechanical, pneumatic, and hydraulic systems</font></font></li><li><font dir="auto" ><font dir="auto" >Soft skills: Facilitating meetings and managing progress on topics; Analytical skills; Practical mindset (ability to put oneself in the users' shoes); Initiative and autonomy; Escalation of alerts to supervisors and decision-makers</font></font></li><li><font dir="auto" ><font dir="auto" >Languages: French, English (fluent/master, spoken and written)</font></font></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Social Media Video Editor today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Transform raw footage and briefs into ready-to-publish social media content based on reference materials and specific guidelines; Edit content to match the required pacing, visual style, and effects; Perform color correction and color grading to ensure a polished final look; Clean, mix, and optimize audio, including reusing or replacing soundtracks and refining voiceovers; Generate, review, and verify subtitles for accuracy and readability.<br> What you need to succeed in this role: Excellent English skills (at least C1 level); Strong portfolio of 10+ published and successful Instagram/TikTok videos is a must; Strong practical understanding of food and dishes; Highly adaptable and comfortable working in a fast-paced environment; Proactive, driven, and solution-oriented, with a strong sense of initiative; Flexible, reliable, organized, and detail-oriented; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).<br> Benefits: Fixed schedule: Monday–Friday, 9 AM - 6 PM GMT+2; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Video Editor who thrives on delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Position Summary In this role, you will be responsible for driving Nestl s presence and performance within the pharmacy channel by positioning the company as a trusted nutrition partner for infant products. You will ensure optimal product availability, visibility, and quality while delivering excellence in in-store execution and compliance with company standards and the WHO Code. The role involves building strong, long-term partnerships with pharmacy staff through training and engagement, as well as expanding the customer base through active prospecting. Additionally, you will contribute to achieving sales targets, monitor market and competitor activities, and collaborate closely with KAMs to drive territory performance, execute commercial plans, and support data-driven decision-making A Day In The Life Position Nestl as a trusted partner and preferred provider of nutritional solutions among pharmacy staff. Ensure consistent product supply, availability, and in-store visibility of Nestl infant nutrition products by maintaining optimal stock levels aligned with each pharmacy s potential, minimizing the risk of stock-outs. Monitor and ensure product freshness across visited pharmacies in compliance with the FEFO (First Expired, First Out) principle. Provide monthly reporting to KAS on expired, near-expiry, or damaged products identified in pharmacies via the Viscum application. Ensure clear product understanding by delivering concise information on product indications, composition, and usage guidelines to guarantee safe and accurate preparation. Develop and sustain long-term partnerships with pharmacies by building strong relationships with staff through continuous training, regular updates on infant nutrition and product innovations, maintaining high service standards, and ensuring effective complaint handling with relevant departments (Quality, Consumer Services, etc.). Train and raise awareness among pharmacy staff on the WHO Code. Ensure optimal territory coverage and execution in line with the route plan validated by the KAM. Drive continuous expansion of the customer portfolio through active prospecting and onboarding of new pharmacies. Partner with the KAM to conduct semi-annual data reviews and support pharmacy segmentation and classification. Monitor and report competitor activities, particularly WHO Code violations, by accurately documenting and escalating cases to the External Relations &amp; Policy Manager. Propose and implement approved action plans in alignment with Nestl s strategic objectives and priorities. Deliver secondary sales targets for key product categories (Cerelac and Growing-Up Milk: NAN 3, NIDO). Execute the predefined routing plan through the Visicom application. Ensure full compliance with pharmacy visit standards following ICE (In-Call Execution) guidelines. Complete and submit daily activity reports at the end of each working day. Execute the defined Picture of Success standards across assigned pharmacies.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 2 years experience as a pharmaceutical Sales Representative Fluency In French and A Good Level In English is a Must Experience working in cross functional teams. Bachelor Degree in Science, Commerce or any other relative field. Ability to build strong relationships with different stakeholders. Possess strong Discipline, Consistency, Good Analytical Skills.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Product Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What You Will Do: Deliver outstanding customer support via emails and calls; Assist customers with product-related inquiries; Support customers throughout the purchase process; Stay up to date with product changes and updates; Troubleshoot technical issues over the phone; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists; What you need to succeed in this role: Excellent English (C1 for both written and spoken is a must ); 1+ year experience in customer support; Strong verbal communication skills; Previous experience with a wide product range; Comfortable using technical terminology and guiding customers through troubleshooting steps; Pre-sales experience; Attention to details ; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Flexible schedule; Opportunity to cooperate fully remotely ; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code:1SC</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.<br>No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p> <strong>Auto Nejma Maroc S.A.</strong> operates within a corporate culture driven by <strong>innovation</strong>, where agility, openness to new ideas and continuous improvement play a central role. This dynamic is balanced by a strong sense of <strong>collaboration</strong>, encouraging teamwork, supportive management and employee engagement. The company also relies on a solid <strong>organizational</strong> culture, ensuring rigor, efficiency and quality execution, while maintaining a clear focus on <strong>performance</strong> and results. This balance creates a stimulating, structured and collaborative work environment. </p><br><br> <br> Job : <ul><li>Supervise, motivate, and support a team of technicians,</li><li>Plan and distribute the team's daily activities,</li><li>Ensure the follow-up of technical interventions,</li><li>Work on the electrical and electronic systems of BUSES,</li><li>Oversee and participate in the diagnosis, maintenance, and repair of batteries,</li><li>Participate in the diagnosis and resolution of complex technical problems,</li><li>Ensure the skill development of technicians through coaching and training.<br>&nbsp;</li></ul> <br> Required profile : <ul><li>Technical training in automotive mechanics, electromechanics, or a similar field.</li><li>Significant experience in the automotive environment,</li><li>Desired experience with battery systems (diagnosis, maintenance, repair).</li><li>Strong skills in technical diagnosis and problem-solving.</li><li>Leadership, organizational skills, and the ability to unite a team.</li><li>Good communication and decision-making skills.<br>&nbsp;</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p><strong>Workshops involved:</strong></p><br><br><ul><li>Stamping workshop</li><li>Welding / body shop</li><li>Painting workshop</li><li>General assembly workshop</li><li>Underbody component workshop</li></ul><br> <br> <br> Required profile : <p><strong>Main skills:</strong></p><br><br><ul><li>Knowledge of <strong>project management in the field of automation</strong>, with mastery of <strong>business processes</strong> according to the relevant department (stamping, welding / body shop, powertrain, painting, plastics, and general assembly).</li><li>Knowledge of <strong>automation architectures</strong> (including <strong>safety</strong> aspects).</li><li>Ability to <strong>control project deliverables</strong> during the study phase:<ul><li>Risk analysis,</li><li>Functional analysis (including, if necessary, product quality risks),</li><li>Electrical diagrams (including safety aspects),</li><li>Bill of Materials (BOM),</li><li>Load calculations,</li><li>Test Execution Procedure (<strong>TEP</strong>) initialization.</li></ul></li><li>Mastery of <strong>automation program control</strong> (including safety aspects).</li><li>Knowledge of <strong>machine safety standards</strong>.</li><li>Knowledge of <strong>interfaces with MES / Monitoring / IT systems</strong> (including <strong>cybersecurity</strong> aspects).</li><li>Knowledge in <strong>electrical engineering</strong> and <strong>electrical diagrams</strong>.</li><li>Knowledge in <strong>robotics</strong>.</li><li>Knowledge of <strong>conveyor control technologies</strong>.</li><li>Knowledge of <strong>Lean Manufacturing tools</strong> and <strong>problem-solving tools</strong>.</li><li>Proficiency in <strong>office tools</strong>, particularly <strong>Microsoft Excel</strong> and <strong>Word</strong>.</li><li>Experience between 3 to 4 years.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p><strong>Workshops concerned:</strong></p><br><br><ul><li>Stamping workshop</li><li>Welding / bodywork workshop</li><li>Paint shop</li><li>General assembly workshop</li><li>Underbody components workshop</li></ul><br> <br> <br> Required profile : <p><strong>Main skills:</strong></p><br><br><ul><li>Knowledge of <strong>project management in automation</strong>, with mastery of <strong>business procedures</strong> according to the relevant department (stamping, welding / bodywork, powertrain, paint, plastics, and general assembly).</li><li>Knowledge of <strong>automation architectures</strong> (including <strong>safety</strong> aspects).</li><li>Ability to <strong>control project deliverables</strong> during the design phase:<ul><li>Risk analysis,</li><li>Functional analysis (including, if necessary, product quality risks),</li><li>Electrical diagrams (including safety aspects),</li><li>Bill of Materials (BOM),</li><li>Load calculations,</li><li>Test Execution Procedure (TEP) initialization.</li></ul></li><li>Mastery of <strong>automation program control</strong> (including safety aspects).</li><li>Knowledge of <strong>machine safety standards</strong>.</li><li>Knowledge of <strong>interfaces with MES / Monitoring / IT systems</strong> (including <strong>cybersecurity</strong> aspects).</li><li>Knowledge in <strong>electrical engineering</strong> and <strong>electrical diagrams</strong>.</li><li>Knowledge in <strong>robotics</strong>.</li><li>Knowledge of <strong>conveyor control technologies</strong>.</li><li>Knowledge of <strong>Lean Manufacturing tools</strong> and <strong>problem-solving tools</strong>.</li><li>Proficiency in <strong>office tools</strong>, especially <strong>Microsoft Excel</strong> and <strong>Word</strong>.</li><li>3 to 4 years of experience.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Foods and Goods</strong> stands out for a culture strongly driven by <strong>competition and performance</strong>, where ambition, challenge and measurable results shape daily operations. This approach is complemented by a <strong>collaborative</strong> dimension that encourages close management, teamwork and individual accountability. More moderate <strong>organizational</strong> and <strong>innovation</strong> aspects provide structure and selective openness to new ideas. The environment is well suited to committed, results-oriented profiles who thrive in demanding settings. </p><br><br> <br> Job : <p>Within the IT department, your main tasks will be:</p><br><br><p>• Administration of the SQL server and databases<br>• Administration of the Microsoft Office 365 solution (Outlook, SharePoint, OneDrive)<br>• Administration of Windows Network services (Authentication, access rights, and File Sharing)<br>• Management of heterogeneous IT equipment (Servers, computers, telephony, printers, access points, mobile devices, switches, firewalls, routers, fiber optic links, surveillance cameras, DVRs)<br>• Assistance and technical support for users (hardware and software, and proficiency in MS Office tools)<br>• Administration of the video surveillance system<br>• Prevention of anomalies and failures<br></p><br><br> <br> <br> Required profile : <p>With a minimum of a 2-year degree (BAC+2) in the field, the candidate masters the following skills:</p><br><br><p><strong>Technical Skills:</strong></p><br><br><ul><li>Mastery of all tools described in the various tasks: IT infrastructure, SQL, Microsoft Office 365, IT equipment management, Cybersecurity, etc.</li></ul><p><strong>Languages:</strong></p><br><br><ul><li>Arabic and French: perfect oral and written mastery</li><li>English: Good knowledge</li></ul><p><strong>Personal Skills:</strong></p><br><br><ul><li>Serious, Organized</li><li>Responsive, and solution-oriented</li><li>Rigorous, and detail-oriented</li><li>Curious and up-to-date with new developments</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mission principale Assurer la gestion et la sécurisation juridique des activités de l’entreprise, avec un focus particulier sur la gestion des contrats, le suivi des contentieux sociaux et le conseil juridique aux différentes directions.<br> Missions principalesGestion des contrats Rédiger, analyser, négocier et valider les contrats commerciaux, conventions et accords divers Assurer la sécurisation juridique des engagements de l’entreprise Participer aux négociations contractuelles avec les partenaires, prestataires et clients Identifier les risques juridiques et proposer les ajustements nécessaires Assurer le suivi juridique et administratif des contrats jusqu’à leur exécution Gestion du contentieux social Suivre et gérer les dossiers de contentieux sociaux Préparer les dossiers en coordination avec les avocats et les équipes RH Assurer le suivi des procédures judiciaires et des échéances Conseiller les équipes internes sur les problématiques liées au droit du travail Participer à la prévention et à la gestion des risques sociaux Conseil juridique &amp; conformité Accompagner les différentes directions sur les sujets juridiques du quotidien Veiller à la conformité des pratiques avec la réglementation en vigueur Réaliser une veille juridique en droit social et droit des contrats Participer à la rédaction de notes juridiques, procédures et documents internes Profil recherché Formation Bac+5 en Droit des affaires, Droit privé ou équivalent Expérience de plus de 6 ans sur une fonction similaire Excellente maîtrise du droit des contrats et du droit social Expérience confirmée en gestion des contentieux sociaux Très bonnes capacités rédactionnelles et analytiques Français courant, anglais apprécié Qualités requises Rigueur et sens de l’organisation Réactivité et autonomie Excellent relationnel et capacité de négociation Sens de la confidentialité Esprit d’analyse et de synthèse</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Université Internationale de Rabat (UIR)</strong> operates within a <strong>strongly performance-driven and competitive culture</strong>, where ambition, academic excellence and institutional reputation are key success drivers. This environment is reinforced by a <strong>significant innovation dimension</strong>, promoting research, experimentation and the development of high-impact projects. The culture is further supported by a <strong>collaborative approach</strong>, encouraging team engagement, knowledge sharing and close leadership. To a lesser extent, structured processes help ensure operational efficiency and reliability across academic and administrative activities. </p><br><br> <br> Job : <ul><li>Recording and tracking of Supplier files (Markets, contracts, POs)</li><li>Tracking of investments on Sage IMMO (Accounting part) and externally, calculation of their depreciation.</li><li>Recording of turnover</li><li>Recording of all bank transactions and tracking of bank suspense accounts</li><li>Recording and tracking of State, Payroll and Social Accounts files</li><li>Preparation of tax declarations</li><li>Participation in account analysis and reconciliation</li><li>Preparation of interim and year-end closing work and production of summary statements in collaboration with the hierarchical superior</li><li>Preparation of bank reconciliation statements</li><li>Recording and tracking of the company's bank loan maturities</li><li>Ensure compliance with the provisions of the accounting procedures manual and the company's internal control system.</li><li>Preparation of payment instruments (Checks, transfers, and funds release).</li><li>Monitoring of construction contracts and other ongoing contracts</li><li>Follow up with customers as needed</li><li>Issuing invoices for all types of turnover</li><li>Management of accounting information exchange with the Statutory Auditor under the supervision of their direct hierarchical superior.</li><li>Ensure the filing and archiving of physical and electronic supplier files</li><li>Production of financial reporting.</li><li>Knowledge of IFRS standards</li><li>Mastery of the legal and tax aspects of public limited companies</li><li>Good knowledge of the administrative and accounting aspects of payroll.</li></ul> <br> <br> Required profile : <p><span><u><strong>Profile Sought:</strong></u></span></p><br><br><ul><li>Training Bac + 3 minimum, specialization in Finance and Accounting with a minimum of 5 years of experience in a similar role.</li><li>Experience in an accounting management firm or with a chartered accountant is an asset.</li><li>Proficiency in Sage 1000 required</li><li>Proficiency in computer tools (WORD, Excel, PPT)</li><li>Good command of French, both written and spoken</li></ul><p><span><u><strong>Qualities</strong></u></span></p><br><br><ul><li>Team spirit</li><li>Synthesis and analytical skills.</li><li>Rigor and professional conscience.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b><span>GEC – Global Experts Consulting recrute un Architecte Technique Senior !</span></b><br></p><br><p><span>Dans le cadre d'un projet stratégique de transformation du Système d'Information, nous recherchons un </span><b><span>Architecte Technique Senior</span></b><span> capable de concevoir, gouverner et faire évoluer des architectures techniques robustes, sécurisées et pérennes.</span><br></p><br><p><b><span>Vos principales missions :</span></b><br></p><br><p><span>Définir et porter la vision d'architecture technique des solutions (infrastructure et applicative).</span><br></p><br><p><span>Concevoir les architectures techniques, produire les schémas et garantir leur cohérence avec les standards de l'entreprise.</span><br></p><br><p><span>Participer aux comités d'architecture, réaliser les études d'impact et accompagner les projets dans leurs choix techniques.</span><br></p><br><p><span>Définir les exigences non fonctionnelles (performance, sécurité, disponibilité, scalabilité) et évaluer les risques techniques.</span><br></p><br><p><span>Réaliser des études de faisabilité, des prototypes et recommander les technologies les plus adaptées aux besoins métiers.</span><br></p><br><p><span>Accompagner les équipes projets dans l'intégration des nouvelles solutions au sein du SI existant.</span><br></p><br><p><span>Identifier les axes d'amélioration de l'environnement technologique et contribuer Ã&nbsp; la résolution des problématiques complexes.</span><br></p><br><p><span>Assurer une veille technologique continue et participer Ã&nbsp; la diffusion des bonnes pratiques d'architecture.</span><br></p><br><p><b><span>Profil recherché :</span></b><br></p><br><p><span>Bac+5 en Informatique ou équivalent.</span><br></p><br><p><span>Expérience confirmée en architecture technique sur des projets complexes.</span><br></p><br><p><span>Excellente maîtrise des frameworks d'architecture (TOGAF, Open Group).</span><br></p><br><p><span>Bonne maîtrise d'ArchiMate, UML ainsi que des outils d'architecture (Archi, Mega, Abacus, iServer).</span><br></p><br><p><span>Expérience des environnements Agile (Scrum, SAFe) et DevOps.</span><br></p><br><p><span>Solides connaissances des architectures applicatives, infrastructures, Cloud et des technologies Java, Python et Shell Scripting.</span><br></p><br><p><span>Excellentes capacités d'analyse, de communication et de leadership technique.</span><br></p><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Design, develop, and maintain embedded software unit testing for automotive ECUs Integrate software components into ECU platforms and ensure compatibility with hardware and vehicle network constraints. Perform root cause analysis on software defects, communication issues, and ECU malfunctions. Use diagnostic tools such as CANoe, CANalyzer, UDS (ISO 14229), DoIP, OBD II , and vehicle logs to identify issues. Use flashing tool to Flash the SW in the ECUs Develop and validate UDS diagnostic services , DTCs (Diagnostic Trouble Codes), and fault memory strategies. Analyze communication traces (CAN, LIN, FlexRay, Ethernet) to detect anomalies or performance issues. Support integration tests on benches, HIL systems, and in-vehicle testing. Ensure compliance with automotive standards such as AUTOSAR , ISO 26262 (functional safety) , ASPICE , and cybersecurity principles. Create and maintain documentation (SRS, SDD, design reviews, traceability matrices). Collaborate with testing teams to define validation strategies and ensure robust test coverage.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Engineering degree (Master s level, Bac+5) in Embedded Systems, Electronics, or equivalent. Strong skills in technical coordination, planning, and risk management. Excellent communication skills and strong team spirit. Professional level of English required. Proficiency in embedded C/C++ programming and real time systems. Strong knowledge of in vehicle communication protocols (CAN, LIN, FlexRay, Ethernet). Experience with diagnostic standards and tools: UDS (ISO 14229), ISO 15765, OBD II Vector tools (CANalyzer, CANoe, CANape) Ability to interpret logs, traces, and memory dumps for precise diagnostic analysis. Familiarity with AUTOSAR stacks (Classic or Adaptive). Experience with development processes following ASPICE or V Model.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Agent today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Provide customer support through chat, email and phone channels , assisting customers with their questions and requests; Handle inbound customer inquiries during evening/night shifts and provide timely, helpful solutions; Assist customers with charger-related issues , including basic troubleshooting of hardware and software problems; Support customers with refund requests and guide them through the necessary steps; Document customer interactions accurately and follow established support processes; Escalate more complex issues when needed to ensure proper resolution; What you need to succeed in this role: Excellent English and French communication skills (C1 for both spoken and written) ; Proven previous experience in Customer Support, with experience handling chats, emails and calls; Availability to work night shifts in a part-time position, with 6-hour shifts; Strong written and verbal communication skills; Customer-focused mindset with a proactive and solution-oriented approach; Ability to troubleshoot basic technical issues and guide customers through solutions; Good attention to detail and ability to manage multiple customer requests; Ability to work independently and adapt to a fast-paced support environment; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Fixed schedule with two different options: 24 hours per week: Thursday–Friday, 03:00–09:00 and Saturday–Sunday, 21:00–03:00 (CET); 30 hours per week: Monday–Friday, 20:00–02:00 or Saturday–Wednesday, 02:00–08:00 (CET); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> ;</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a L2 Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via emails, phone calls and chats; Take ownership of technical issues reported by customers and triage them as needed; Analyze and resolve customer inquiries containing technical issues or feedback; Follow procedures for proper escalation to relevant internal teams and key stakeholders; Maintain accurate records of failures, maintenance activities, and bugs; Contribute to and maintain the company’s support knowledge base and related documentation; Ensure compliance with the company’s Service Level Agreements (SLAs); What you need to succeed in this role: Excellent English communication skills (C1 for both spoken and written) ; At least 1–2 years of proven experience in a Technical Support Engineer or Product Support Engineer role; Hands-on experience with Windows and Linux operating systems; Tech-savvy with hands-on experience in hardware troubleshooting; Solid understanding of hardware and software interactions; Experience working with logs and performing data analysis; Strong troubleshooting and problem-solving abilities; Customer-oriented and responsible attitude; Excellent interpersonal skills; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with UAV/UAS systems; Hands-on experience with network-related architecture and cloud-based systems; Experience with and understanding of firewalls and port configuration.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.<br> Internal code: 37Z</span> </div>