Jobs in Tourism Sector in Morocco 2026

1 - 6 Years Naukri Gulf

Cashier

On-site - Morocco - Boulemane 7 August 2026

Ensure the rigorous and confidential management of the hotel's cash operations, in compliance with internal procedures and luxury hospitality standards, while guaranteeing a fluid, elegant, and impeccable customer experience.Record and cash customer payments (cash, bank cards, checks, transfers, deferred payments)Ensure the opening, closing, and daily reconciliation of the cash registerVerify the conformity of invoices and payment methodsManage foreign currencies according to current proceduresWelcome and assist customers with courtesy, discretion, and professionalismRespond to billing-related questions with clarity and eleganceManage sensitive situations or complaints with diplomacyStrictly apply financial and security proceduresGuarantee the confidentiality of customer and financial informationReport any anomaly or cash discrepancyDesired Candidate Profile<ul><li>Training in accounting, management, or hotel management appreciated</li><li>Equivalent experience accepted</li><li>Experience as a cashier, ideally in luxury hotel or high-end environment, is desired</li><li>Knowledge of cash systems and hotel software (PMS)</li><li>Excellent rigor and organizational skills</li><li>Comfort with numbers and computer tools</li><li>Mastery of cash and billing procedures</li><li>Good stress and priority management</li></ul>

1 - 5 Years Naukri Gulf

Cashier

On-site - Morocco - Boulemane 17 June 2026

Customer Service

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Ensure the rigorous and confidential management of the hotel's cash operations, in compliance with internal procedures and luxury hotel standards, while guaranteeing a fluid, elegant, and impeccable customer experience.Record and collect customer payments (cash, credit cards, checks, transfers, deferred payments)Ensure the opening, closing, and daily reconciliation of the cash registerVerify the conformity of invoices and payment methodsManage foreign currencies according to current proceduresWelcome and assist customers with courtesy, discretion, and professionalismAnswer billing-related questions with clarity and eleganceManage sensitive situations or complaints with diplomacyStrictly apply financial and security proceduresEnsure the confidentiality of customer and financial informationReport any anomaly or cash discrepancy</div></section><section>Desired Candidate Profile<ul><li>Accounting, management, or hotel management training appreciated</li><li>Equivalent experience accepted</li><li>Experience as a cashier, ideally in luxury hotels or high-end environments, is preferred</li><li>Knowledge of cash register systems and hotel software (PMS)</li><li>Excellent rigor and organizational skills</li><li>Comfort with numbers and computer tools</li><li>Mastery of cash register and billing procedures</li><li>Good stress management and prioritization skills</li></ul></section>

0 - 2 Years Naukri Gulf

Cashier

On-site - Morocco - Boulemane 16 June 2026

Customer Service

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Ensure the rigorous and confidential management of the hotel's cash operations, in compliance with internal procedures and luxury hospitality standards, while guaranteeing a fluid, elegant, and impeccable customer experience. Record and cash customer payments (cash, credit cards, checks, transfers, deferred payments) Ensure the opening, closing, and daily reconciliation of the cash register Verify the conformity of invoices and payment methods Manage foreign currencies according to current procedures Welcome and assist customers with courtesy, discretion, and professionalism Respond to billing-related questions with clarity and elegance Manage sensitive situations or complaints with diplomacy Strictly apply financial and security procedures Ensure the confidentiality of customer and financial information Report any anomalies or cash discrepancies</div></section><section>Desired Candidate ProfileTraining in accounting, management, or hotel management appreciated Equivalent experience accepted Desired experience as a cashier, ideally in luxury hotel or high-end environment Knowledge of cash register systems and hotel software (PMS) Excellent rigor and organizational skills Proficiency with numbers and computer tools Mastery of cash and billing procedures Good stress and priorities management</section>

Bayt

Sales Representative

On-site - Morocco 9 June 2026

Other

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : ADM Value is built around a collaboration-driven culture, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a strong performance mindset, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company. Job : Have you already sold insurance/finance products and do you know how to manage a commercial exchange from start to finish? At ADM Value, we are hiring experienced sales representatives for borrower's insurance on an online sales project. You will handle incoming and outgoing calls from prospects and clients, qualify their borrower profile, compare offers using a pricing tool, and guide them through to subscription. The role is demanding: here, the quality of analysis + the ability to close the deal make the difference. You will handle prospects/clients (incoming and outgoing) expressing a need for borrower's insurance. You will qualify the request: type of loan, amount, duration, bank, professional context, health information. You will analyze the profile and adapt your pitch according to the client's expectations and constraints. You will respond to objections precisely, highlighting the benefits: savings, guarantees, flexibility. You will compare prices and guarantees between insurers using a pricing tool and support the client until subscription. You will achieve your commercial objectives with a focus on satisfaction and results. Required profile : Are you comfortable with remote sales, and do you know how to qualify, present benefits, and close deals? You understand the stakes of a loan and can simply explain guarantees and price differences. Proven experience in telesales, ideally in insurance/banking/finance. Very good level of French (spoken + written): clarity, precision, credibility. Ability to analyze a borrower's profile and understand the logic of a loan. Mastery (or strong comfort) with a pricing tool: compare guarantees/prices and guide towards the right solution. Negotiation skills, results-oriented mindset, rigor in follow-up. Punctuality and availability within the hours of 9 AM - 7 PM Social benefits and others You join ADM Value on a permanent contract (CDI), with full social coverage and a salary that rewards performance. The goal: a stable environment, clear rules, and uncapped bonuses for those who deliver. Permanent contract from the start. Social security (CNSS) + health insurance (AMO). Fixed salary + meal voucher bonus + transport bonus. Activity bonus + uncapped performance bonuses. Employee partnerships: preferential rates (services, leisure, shopping...). A structured work environment focused on results and progress. Working hours: Monday to Thursday: 10 AM - 1 PM / 2 PM - 7 PM + Friday: 10 AM - 1 PM / 2 PM - 6 PMNet salary + bonuses Salary package of over 7,300 Moroccan Dirhams net, with uncapped bonuses. </div>

0 to 0 years Bayt

Back Office Agent

On-site - Morocco 5 June 2026

Sales

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : Marketing Call Center is built around a predominantly cooperative culture, where people, trust and teamwork guide daily operations. The company favors a close management style focused on support, empowerment and strong human relationships. This collaborative foundation is complemented by an innovative mindset that stimulates creativity and initiative, alongside a performance-driven approach based on clear objectives. Structured organizational practices further contribute to operational efficiency and reliability. Job : <ul><li>Operational management of content moderation on the client's social platforms.</li><li>Evaluation and verification of user content compliance with established guidelines.</li><li>Analysis and checking of multimedia data (texts and images) in Italian and English.</li><li>Constant monitoring of the quality and accuracy of the work performed, in line with project targets.</li><li>Classification and cataloging of specific information and metadata within data flows.</li><li>Teamwork aimed at jointly achieving productivity targets.</li><li>Contribution to the efficiency and continuous development of company workflows.  </li></ul> Required profile : <ul><li>Perfect command of the Italian language, both written and spoken (a good level of French or English will be considered a plus).</li><li>Strong customer focus, empathy, and excellent written communication skills.</li><li>Rigor, precision, and strong attention to detail.</li><li>Excellent command of basic computer tools (Office Suite, web browsing, CRM).</li><li>Ability to work independently and manage stress.</li><li>Previous experience in back office or call center is welcome, but motivated junior profiles will also be considered.  </li></ul> </div>

5 - 7 Years Naukri Gulf

Consultant

On-site - Morocco - Boulemane 1 June 2026

Human Resources

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Under the supervision of ESCWA s Governance and Conflict Prevention Cluster, the consultant will undertake the following tasks: <ul> <li>Contribute to the identification of current, critical, and future competencies, including competency gaps and institutional workforce needs.</li> <li>Support the development of practical tools and operational procedures related to competency-based workforce planning, recruitment, training, mobility, performance evaluation, and knowledge transfer.</li> <li>Contribute to the preparation of a practical implementation guide and institutional procedures supporting implementation and sustainability of the framework.</li> <li>Support the development of monitoring and evaluation mechanisms to assess implementation progress and sustainability.</li> <li>Contribute to the organization and facilitation of technical workshops and consultation meetings with relevant stakeholders.</li> <li>Prepare technical reports, analytical notes, and final deliverables related to the assignment.</li> </ul> The consultant will deliver the following outputs: <ul> <li>Diagnostic and analytical assessment report on the current human resources management situation, institutional practices, and competency management approaches within the Ministry.</li> <li>Updated job and competency reference frameworks aligned with institutional functions, digital transformation priorities, administrative reform objectives, and GPEC approaches.</li> <li>Practical framework and methodology for strategic competency management and workforce planning within the Ministry.</li> <li>Practical tools and operational procedures supporting competency mapping, workforce planning, recruitment, training, mobility, performance evaluation, and knowledge transfer processes.</li> <li>Framework for identifying critical and future competencies, including mechanisms supporting continuity of critical competencies and knowledge transfer.</li> <li>Practical implementation guide supporting implementation and sustainability of the competency management framework.</li> <li>Monitoring and evaluation framework supporting implementation follow-up and sustainability.</li> <li>Technical support for the organization and facilitation of workshops and consultation meetings related to the assignment.</li> <li>Final technical report summarizing methodologies, tools, implementation approaches, recommendations, and proposed next steps.</li> </ul> The consultant will work under the supervision of ESCWA s Governance and Conflict Prevention Cluster. The consultant will work in close coordination with the Ministry of Digital Transition and Administration Reform of the Kingdom of Morocco and relevant institutional stakeholders supporting the implementation of the project.</div></section><section>Desired Candidate ProfileMaster s degree or equivalent in Public Administration, Human Resources Management, Organizational Development, Public Policy, Management, Governance, or a related field is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 5 years of professional experience in public sector human resources management, competency-based management systems, workforce planning, or institutional reform is required. Demonstrated experience in developing competency frameworks, job reference systems, or strategic workforce planning methodologies is required. Strong knowledge of public administration reform, institutional modernization, and competency-based human resources management approaches is required. Experience in preparing operational tools, implementation guides, and institutional methodologies related to human resources management is required. Experience working with government institutions, public sector reform programmes, or international organizations is highly desirable. Strong analytical, drafting, facilitation, and organizational skills is required.</section>

1 - 6 Years Naukri Gulf

Commercial Director

On-site - Morocco - Boulemane 3 August 2026

Sales

Company Description: An iconic landmark of the Moroccan capital, the Sofitel Rabat Jardin des Roses embodies French elegance enhanced by the Moroccan art of living. Nestled in the heart of 8 hectares of lush gardens, the hotel offers an inspiring environment where hospitality, culture, and excellence converge. Featuring recently renovated rooms and suites, several restaurants with diverse culinary experiences, an exceptional spa with a heated indoor pool, sports facilities, and prestigious event spaces, the Sofitel Rabat Jardin des Roses welcomes a discerning international clientele, both leisure and corporate. Joining the Sofitel Rabat Jardin des Roses means becoming part of a family where a passion for service, refined relationships, and a strong team spirit shape every experience. Guided by the values of the Accor group, our establishment values talent, encourages professional development and cultivates an inspiring, multicultural and deeply human work environment.Job Description: Our establishment, renowned for its timeless elegance, personalized service, and exquisitely refined customer experience, is seeking a Sales Director who embodies excellence and elevates our vision to the next level. We are looking for an inspiring leader with a strong appreciation for luxury, capable of developing ambitious strategies and forging exclusive partnerships in an environment where every detail matters.Your responsibilities<ul><li>Design and manage the overall commercial strategy in order to strengthen the hotel's premium positioning.</li><li>Develop strategic segments: High-end corporate, MICE, Luxury leisure, international markets.</li><li>Identify new growth opportunities and create exclusive offers tailored to a demanding clientele.</li><li>Building and maintaining privileged relationships with key players in the sector: luxury travel agencies, multinationals, embassies, high-end event organizers...</li><li>Represent the hotel at international trade shows, VIP events and high-visibility promotional activities.</li><li>Supervise and inspire the sales team (Sales, Events, Reservations) by establishing a culture of excellence, innovation and performance.</li><li>Monitor key indicators and propose pricing strategies in collaboration with the Revenue Manager.</li><li>Working in synergy with the Marketing department to strengthen brand image and ensure an elegant and coherent digital presence.</li><li>To guarantee an impeccable customer experience, in accordance with the highest standards of luxury hospitality.</li></ul>Desired Candidate Profile<ul><li>Customer service orientation - Relational elegance - Team spirit - Customer passion - Rigor - Adaptability - Attention to detail - Dynamism - Professionalism - Communication - Heartist spirit - Operational excellence</li><li>Higher education (Bac+5) in business, hotel management or equivalent.</li><li>Proven experience in a similar role within a luxury hotel or international hotel group.</li><li>Perfect mastery of sales and negotiation techniques in the world of luxury.</li><li>Natural leadership, strategic vision and a keen sense of performance.</li><li>Excellent interpersonal skills, sense of protocol and professional elegance.</li><li>Fluency in French and English; a third language is a distinct asset.</li><li>In-depth knowledge of international markets and the expectations of a premium clientele.</li></ul>

0 - 2 Years Naukri Gulf

Agent Guest Experience

On-site - Morocco - Boulemane 22 July 2026

Administration

Reporting to the Head of Reception, the responsibilities and essential functions of the position include, but are not limited to: Providing consistently professional, friendly and engaging service; Greeting guests while ensuring that all service standards are met; Informing guests about hotel facilities in an effective and helpful manner; Promoting hotel services; Adhering to departmental policies, procedures and service standards; Complying with all security policies; Other duties as assigned.Desired Candidate ProfileMy mastery of the French and English languages (written and spoken)My mastery of the Arabic languageAbility to manage multiple tasks in a fast-paced and constantly evolving environmentAbility to focus attention on customer needs, remaining calm and courteous at all timesPrevious experience in customer service is an assetPrior experience using a PMS system is an assetKnowledge of Microsoft Windows applicationsExcellent professional presentationExcellent interpersonal and problem-solving skillsParticularly responsible and reliableAbility to work effectively under pressure in a fast-paced environmentAbility to work in a teamDiploma in privileged hotel managementDemonstrate flexibility in terms of working hoursHaving the ability to manage cash efficiently and accurately

0 to 0 years Bayt

Cabin Crew

On-site - Morocco 15 May 2026

Aviation & Maritime

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose Acts as the airline’s ambassador; strives to achieve customers’ loyalty and to promote a positive corporate image, at all times, through enhancing the overall customers’ experience. Provides excellent customer service to all passengers whilst ensuring their safety and comfort are achieved throughout the complete flight cycle. Be ready and fit to operate ensuring productivity is in line with set measures and company’s adopted policies and procedures. Key Result Responsibilities Conduct: <ol><li>Ensures timely attendance, proper grooming, fitness and legality of self for the assigned flights. Attends “Briefing” to ensure acknowledgement of flight details, distribution of roles, targets, security checks, boarding, etc.</li></ol>Safety Measures: <ol><li>Instructs passengers on safety procedures to be followed ensuring their safety and comfort at all times.</li><li>Identifies areas of safety and security risks and partners with the Cabin Supervisor to take remedial action in accordance with the SOPs (Standard Operating Procedures).</li><li>Administers first aid to passengers where necessary.</li><li>Informs Cabin Supervisor, Flight Crew and Captain, as appropriate, with any irregularities and malfunctions promptly. </li></ol>Customer Service: <ol><li>Welcomes passengers and assists in their boarding formalities; enters necessary data into the aircraft logbook as per the Airline and Civil Aviation Authority’s adopted procedures. </li><li>Provides constant excellent customer services to passengers by attending to their individual pre-bookings, requests and needs. </li><li>Identifies and assists passengers experiencing stress or difficulties in accordance with the corresponding policies and procedures detailed in the Operations Manual and other relevant instructions. </li><li>Contributes to maximizing on-board revenue and “Charity Cloud” program by efficiently promoting the on-board meals, products and charity services and thereby achieves individual and team targets. </li><li>Ensures proper and secure handling of cash and credit card payments received against individual sales and donations managed by him/her. </li></ol> . Crosschecking and Reports: <ol><li>Carries out pre-flight checks to ensure sufficient supplies, emergency equipment, catering equipment and other specified equipment prior to take off; provides report for any deficiencies to Cabin Supervisor and/or Captain as appropriate.</li></ol><ol><li>Assists in ensuring the aircraft cabin is cleaned thoroughly at transit stations and that adequate re-catering and duty free products are provided before flying.</li></ol><ol><li>Ensures orderly and complete handover/takeover of the cabin to/from catering, cleaning and/or maintenance staff.</li></ol><ol><li>Carries out the post-flight briefing and assessment reports as per adopted policies and procedures: provides objective evaluation of the Cabin Supervisor, reports any problems or discrepancies on flight, closing and sealing of duty free containers.</li></ol><ol><li>Accounts to Cabin Supervisor for the conduct of passengers; carries out the duties of ‘Cabin Supervisor’ when designated as such by the Captain.</li></ol><ol><li>Maintains necessary professional and safety knowledge and competitiveness by attending recurrent trainings, emergency procedures trainings, and educational workshops and by ensuring current license. </li><li>Contributes to team effort by accomplishing related results and achieving allocated sales targets and objectives.</li></ol> Qualifications (Academic, training, languages) <ul><li>Diploma or Higher Secondary Certificate is acceptable for this role; a diploma in Travel/ Tourism is a plus. </li><li>Training in First Aid, Safety and Emergency Procedures are an added value.  </li><li>Fit to fly, has good general health, no serious medical conditions or chronic diseases. </li><li>Presentable, friendly, demonstrates cheerful and positive attitude even under stress. </li><li>Customer service oriented, capable of understanding and attending to customers’ needs and requests. </li><li>Capable of handling difficult situations and angry customers without compromising corporate image. </li><li>Focused, capable of identifying irregularities and handling threats and emergencies with efficiency and commitment to successful results. </li><li>Proactive, self-motivated, demonstrates initiative and positive teamwork competency. </li><li>Very good verbal and written communication skills. </li><li>Excellent time management and problem-solving skills. </li><li>Proficient in Microsoft Office. </li><li>Fluent in English and French Language. Other languages are an advantage based on the Airline requirements </li></ul> Work Experience <ul><li>Fresh graduates are encouraged to apply for this role. </li><li>Previous experience as cabin crew or in a customer service role in the Airlines/Aviation/ or hospitality Industries shall be treated as an added value. </li><li>Active cabin crew license is an advantage. </li><li>Capable of working in shift pattern and for extended working hours. </li><li>Shows high flexibility and adaptability to frequent changes and busy schedules. </li><li>Demonstrates the ability to contribute and successfully deliver against policies, procedures, and set KPIs. </li></ul> </div>

0 to 0 years Bayt

Technical Support Analyst

On-site - Morocco 28 May 2026

Information Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Technical Support Analyst – Oracle Hospitality OPERA Applications Support Location: Agadir  The Technical Support Analyst is responsible for 1st level support for Oracle Hospitality OPERA product suite (OPERA PMS, OXI, OWS, S&C, Reporting & Analytics) and associated hotel interfaces. Join Oracle in Agadir Bay  Oracle Hospitality is creating a new Customer Support Hub in Agadir Bay, Morocco – and we are looking for talented professionals to be part of this exciting journey. This is your opportunity to: <ul> <li>Shape the future of a world-class support center from the very beginning, delivering 24x7 expertise across the Oracle Hospitality product suite.</li> <li>Work with global teams supporting leading hotels and F&B businesses across EMEA. </li> <li>Develop deep expertise in Oracle Hospitality solutions, including OPERA and MICROS, with continuous training and certification opportunities.</li> <li>Grow your career within Oracle – one of the world’s most respected technology companies.</li> <li>Enjoy life in Agadir Bay, a vibrant coastal location with strong hospitality roots and a dynamic lifestyle.</li></ul>At Oracle, we don’t just support our customers – we build lasting partnerships. In Agadir, we are building a team that combines local talent with global best practices to deliver exceptional customer experiences. If you are passionate about technology, hospitality, and delivering excellence, we invite you to join us and help shape a first-class support hub in Morocco. Duties & Responsibilities <ul> <li>Provide voice and remote support for hotel customers worldwide.</li> <li>Troubleshoot OPERA PMS issues (reservations, check-in/out, billing).</li> <li>Document solutions and ensure accurate case records in ICCP tool.</li> <li>Collaborate with Oracle teams to escalate and resolve issues.</li> <li>Act as customer advocate for hotel users and escalate gaps.</li> <li>Provide technical assistance via phone, email, and remote tools.</li> <li>Assist in OPERA configuration, installation, and training when required.</li> <li>Stay updated on OPERA new releases.</li></ul>Knowledge, Skills & Abilities – Essential <ul> <li>Minimum 2 years’ IT or hospitality systems support experience.</li> <li>Experience with hotel PMS applications, ideally Oracle OPERA.</li> <li>Graduate degree in technical, hospitality, or business field.</li> <li>Understanding of hotel operations (front office, reservations, housekeeping).</li> <li>Customer service experience with direct client interaction.</li> <li>Familiarity with Microsoft suite (Outlook, Excel, Word, Project, PowerPoint).</li> <li>Knowledge of OS (Windows, Oracle, VMware) desirable.</li> <li>SQL experience preferred.</li></ul>Other Requirements <ul> <li>Commitment to high-quality customer service.</li> <li>Excellent English & German communication</li> <li>Strong troubleshooting and problem-solving ability.</li> <li>Organizational and multitasking skills.</li> <li>Flexibility for global 24x7 shifts including weekends and holidays.</li> <li>Cross-cultural awareness.</li></ul>Abilities <ul> <li>Ability to build trust with hotel customers and Oracle colleagues.</li> <li>Independent worker and team player.</li> <li>Adaptable and able to prioritize in dynamic environments.</li> <li>Creative thinker to resolve problems and improve processes.</li> <li>Resilient under pressure with focus on service quality.</li></ul>**Note:** This role requires weekend support and shift work in a 24x7 global hospitality environment. Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Responsibilities: In this role, your primary focus will be to deliver post-sales support and solutions to the Oracle Support Services customer base while serving as an advocate for customer needs. You will be responsible for fielding and resolving post-sales non-technical customer inquiries via phone and electronic means and technical questions regarding the use of and troubleshooting for our Electronic Support Services. As a primary point of contact for customers, you will act as a liaison between Oracle employees and the customer with moderate direction from Senior Client Relations Analysts and management. You will also provide guidance and resolution on a wide range of technical and non-technical customer issues. Resolution is primarily provided in real time with follow up for more complex matters. Qualifications: Career Level - IC1 </div>

0 to 0 years Bayt

Senior Technical Support Analyst - Oracle Hospitality

On-site - Morocco 22 May 2026

Information Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Technical Support Analyst – Oracle Hospitality OPERA Applications Support Location: Agadir  The Technical Support Analyst is responsible for 1st level support for Oracle Hospitality OPERA product suite (OPERA PMS, OXI, OWS, S&C, Reporting & Analytics) and associated hotel interfaces. Join Oracle in Agadir Bay  Oracle Hospitality is creating a new Customer Support Hub in Agadir Bay, Morocco – and we are looking for talented professionals to be part of this exciting journey. This is your opportunity to: <ul> <li> Shape the future of a world-class support center from the very beginning, delivering 24x7 expertise across the Oracle Hospitality product suite. </li> <li> Work with global teams supporting leading hotels and F&B businesses across EMEA.  </li> <li> Develop deep expertise in Oracle Hospitality solutions, including OPERA and MICROS, with continuous training and certification opportunities. </li> <li> Grow your career within Oracle – one of the world’s most respected technology companies. </li> <li> Enjoy life in Agadir Bay, a vibrant coastal location with strong hospitality roots and a dynamic lifestyle. </li></ul>At Oracle, we don’t just support our customers – we build lasting partnerships. In Agadir, we are building a team that combines local talent with global best practices to deliver exceptional customer experiences. If you are passionate about technology, hospitality, and delivering excellence, we invite you to join us and help shape a first-class support hub in Morocco. Duties & Responsibilities <ul> <li> Provide voice and remote support for hotel customers worldwide. </li> <li> Troubleshoot OPERA PMS issues (reservations, check-in/out, billing). </li> <li> Document solutions and ensure accurate case records in ICCP tool. </li> <li> Collaborate with Oracle teams to escalate and resolve issues. </li> <li> Act as customer advocate for hotel users and escalate gaps. </li> <li> Provide technical assistance via phone, email, and remote tools. </li> <li> Assist in OPERA configuration, installation, and training when required. </li> <li> Stay updated on OPERA new releases. </li></ul>Knowledge, Skills & Abilities – Essential <ul> <li> Minimum 2 years’ IT or hospitality systems support experience. </li> <li> Experience with hotel PMS applications, ideally Oracle OPERA. </li> <li> Graduate degree in technical, hospitality, or business field. </li> <li> Understanding of hotel operations (front office, reservations, housekeeping). </li> <li> Customer service experience with direct client interaction. </li> <li> Familiarity with Microsoft suite (Outlook, Excel, Word, Project, PowerPoint). </li> <li> Knowledge of OS (Windows, Oracle, VMware) desirable. </li> <li> SQL experience preferred. </li></ul>Other Requirements <ul> <li> Commitment to high-quality customer service. </li> <li> Excellent English communication; other languages desirable. </li> <li> Strong troubleshooting and problem-solving ability. </li> <li> Organizational and multitasking skills. </li> <li> Flexibility for global 24x7 shifts including weekends and holidays. </li> <li> Cross-cultural awareness. </li></ul>Abilities <ul> <li> Ability to build trust with hotel customers and Oracle colleagues. </li> <li> Independent worker and team player. </li> <li> Adaptable and able to prioritize in dynamic environments. </li> <li> Creative thinker to resolve problems and improve processes. </li> <li> Resilient under pressure with focus on service quality. </li></ul>**Note:** This role requires weekend support and shift work in a 24x7 global hospitality environment. Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Responsibilities: In this role, your primary focus will be to deliver post-sales support and solutions to the Oracle Support Services customer base while serving as an advocate for customer needs. You will be responsible for fielding and resolving post-sales non-technical customer inquiries via phone and electronic means and technical questions regarding the use of and troubleshooting for our Electronic Support Services. As a primary point of contact for customers, you will act as a liaison between Oracle employees and the customer with little direction from management. You will also provide guidance and resolution on a wide range of technical and non-technical customer issues. Resolution is primarily provided in real time with follow up for more complex matters. This position may provide you an opportunity to be "proactively responsible" for support for our top revenue and strategic customers. Qualifications: Career Level - IC2 </div>

0 to 0 years Bayt

Animateur(trice) Kids Club

On-site - Morocco 20 July 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Description de l'entreprise Au Movenpick Hotel Mansour Eddahbi Marrakech, nous croyons que chaque talent mérite un environnement dans lequel il peut s’exprimer, évoluer et contribuer pleinement. Description du poste Vous serez en charge d’accueillir, encadrer et animer les enfants au sein du Kids Club, en garantissant leur sécurité, leur bien-être et une expérience ludique, créative et mémorable. Missions principales <ul><li>Accueillir les enfants et assurer leur prise en charge au Kids Club.</li><li>Préparer et animer des activités adaptées à leur âge.</li><li>Veiller à la sécurité, au confort et au bien-être des enfants.</li><li>Créer une ambiance chaleureuse, joyeuse et bienveillante.</li><li>Maintenir l’espace Kids Club propre, organisé et accueillant.</li><li>Communiquer avec les parents avec professionnalisme et attention.</li><li>Respecter les standards de l’hôtel ainsi que les règles d’hygiène et de sécurité.</li></ul> Qualifications <ul><li>Expérience souhaitée dans l’animation, l’encadrement d’enfants ou l’hôtellerie.</li><li>Aisance relationnelle avec les enfants et les parents.</li><li>Créativité, dynamisme et sens des responsabilités.</li><li>Patience, bienveillance et attitude positive.</li><li>Bonne présentation et esprit d’équipe.</li><li>Bonne communication en français ; l’anglais est un plus.</li></ul> Informations supplémentaires Rejoindre le Mövenpick Hotel Mansour Eddahbi Marrakech, c’est intégrer une équipe engagée, dynamique et passionnée par l’hospitalité. Aspire For Better. </div>

0 to 0 years Bayt

Chef de Partie Pâtisserie

On-site - Morocco 20 July 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Description de l'entreprise Au Movenpick Hotel Mansour Eddahbi Marrakech, nous croyons que chaque talent mérite un environnement dans lequel il peut s’exprimer, évoluer et contribuer pleinement. Description du poste Rattaché(e) au Chef Pâtissier, vous participez à la préparation, la production et la présentation des desserts, pâtisseries et pièces sucrées, dans le respect des standards de qualité, d’hygiène et de créativité de l’hôtel. <ul><li>Assurer la production quotidienne des préparations pâtissières.</li><li>Préparer, dresser et présenter les desserts selon les standards établis.</li><li>Veiller à la qualité, à la fraîcheur et à la régularité des produits.</li><li>Participer à la mise en place pour les différents points de vente, banquets et événements.</li><li>Respecter les normes d’hygiène, de sécurité alimentaire et de stockage.</li><li>Contribuer à la bonne organisation du poste de travail.</li><li>Encadrer et accompagner les commis selon les besoins opérationnels.</li></ul> Qualifications <ul><li>Formation en pâtisserie ou cuisine.</li><li>Expérience confirmée dans un poste similaire, idéalement en hôtellerie.</li><li>Maîtrise des techniques de base en pâtisserie.</li><li>Sens du détail, créativité et rigueur.</li><li>Esprit d’équipe, organisation et respect des standards.</li><li>Capacité à travailler dans un environnement exigeant et dynamique.</li></ul> Informations supplémentaires Rejoindre le Mövenpick Hotel Mansour Eddahbi Marrakech, c’est intégrer une équipe engagée, dynamique et passionnée par l’hospitalité. Aspire For Better. </div>

1 - 5 Years Naukri Gulf

Chef de Rang

On-site - Morocco - Boulemane 4 June 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">You are an ambassador for the Restaurant and Service, which are the emblems of our Food & Beverage experience. Your kindness, your particular attention, and your knowledge of our offerings make our clients a unique clientele. Ability to analyze the client's needs, maintain a professional posture in all circumstances. Good interpersonal communication and conflict management skills. Ability to work in a dynamic and challenging environment. Ability to work in a team. You will be responsible for the smooth running of the service. You will ensure for each client, a unique, personalized and warm service and experience. Whether you work in the morning and at noon or in the evening, you will be responsible for preparing and organizing services through mise en place and office tasks, welcoming clients, and then participating in the service. You offer a warm, personalized welcome to the client and pay them constant attention. Excellent knowledge of your menu, you take orders by advising your clients as best as possible, ensure their service and payment.</div></section><section>Desired Candidate ProfileYou have experience in luxury hotels or restaurants, an environment whose codes you master, you have already held a similar position, you speak fluent English, you are recognized for your excellent interpersonal skills with all your contacts and have a sense of customer service. Proactive and full of initiative, you know how to work effectively in a team. Adaptability, dynamism, organization and rigor.</section>

1 - 5 Years Naukri Gulf

Assistant Manager - Sales & Revenue

On-site - Morocco - Boulemane 30 July 2026

Sales

Job Summary Assistant Manager Revenue & Sales is responsible for managing room inventory, rates, and availability to maximize hotel revenue while ensuring seamless reservation processes and exceptional guest service. This role supports the Director of Revenue in forecasting, reporting, and implementing revenue strategies, while driving customer loyalty and achieving reservations and sales goals.Key ResponsibilitiesRevenue & Inventory Management<ul><li>Manage rooms inventory, rate loading, restrictions, and room authorizations to maximize revenue and ensure straight-line availability.</li><li>Maintain accurate and up-to-date reservation system information at all times.</li><li>Monitor compliance with company promotions, loyalty programs, and eCommerce distribution channels.</li><li>Execute sales and revenue strategies within reservation and sales systems.</li><li>Escalate technical or system-related issues related to reservations or PMS to the appropriate support desk in a timely manner.</li></ul>Reporting & Forecasting<ul><li>Prepare and distribute daily, weekly, and monthly revenue and reservations reports for Hotel Management and the Director of Revenue.</li><li>Assist the Director of Revenue with weekly and monthly forecasting activities.</li><li>Support the preparation of agendas, presentations, and data analysis for revenue and strategy meetings.</li></ul>Reservations & Customer Service<ul><li>Process all reservation requests, modifications, and cancellations accurately and efficiently.</li><li>Drive customer loyalty by delivering service excellence throughout every guest interaction.</li><li>Accommodate, document, and follow up on special guest requests.</li><li>Answer guest inquiries regarding room types, rates, hotel facilities, and services.</li><li>Apply effective upselling and sales techniques to maximize revenue opportunities.</li><li>Input, access, and manage data accurately within the reservation system.</li><li>Ensure correct reservation coding, rate application, and room type designation.</li></ul>Sales<ul><li>Process all reservation requests, modifications, and cancellations accurately and efficiently.</li><li>Drive customer loyalty by delivering service excellence throughout every guest interaction.</li><li>Accommodate, document, and follow up on special guest requests.</li><li>Answer guest inquiries regarding room types, rates, hotel facilities, and services.</li><li>Apply effective upselling and sales techniques to maximize revenue opportunities.</li><li>Input, access, and manage data accurately within the reservation system.</li><li>Ensure correct reservation coding, rate application, and room type designation.</li></ul>Training & Collaboration<ul><li>Provide regular reservations system and process training for Front Office associates.</li><li>Work closely with Front Office, Sales, and Revenue teams to achieve revenue and reservations objectives.</li><li>Actively solicit and manage reservations-related sales opportunities to meet or exceed sales targets.</li></ul>Desired Candidate ProfileQualifications & Skills Required<ul><li>Proven experience in Front Office and/or Reservations within a hotel environment.</li><li>Strong sales and revenue optimization skills.</li><li>High level of attention to detail and accuracy.</li><li>Advanced knowledge of Opera PMS.</li><li>Excellent communication and customer service skills.</li><li>Strong analytical and reporting skills</li></ul>Preferred<ul><li>Experience working with Marsha and Empower Reservations systems.</li><li>Experience with the One Yield RMS (or similar, if no Marriott experience)</li><li>Basic knowledge of MarRFP or similar platforms (e.g., Lanyon).</li><li>Familiarity with One Source and CVENT.</li><li>Previous exposure to revenue management or distribution environments.</li></ul>Personal Attributes<ul><li>Results-driven with a strong commercial mindset.</li><li>Organized, proactive, and able to manage multiple priorities.</li><li>Team player with the ability to collaborate across departments.</li><li>Guest-focused with a passion for service excellence.</li></ul>

0 to 0 years Naukri Gulf

Chef de Cuisine

On-site - Morocco - Rabat 26 May 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Job Description <ul> <li>To offer professional, friendly and attentive services to clients,</li> <li>Ensure consistency during the preparation of all dishes, whether they are intended for the à la carte menu or the buffet menus, and that they conform to the recipes and standards of the hotel.</li> <li>Organize daily preparatory meetings for the cooks in the absence of the Executive Chef,</li> <li>Ensure that all cooks are aware of the rules and objectives,</li> <li>Communicating with store managers to understand customer feedback,</li> <li>Ensure proper product rotation in all cold storage rooms to reduce waste.</li> <li>To be thoroughly familiar with all the dishes on the menu, the daily specials, and the promotions,</li> <li>Ensure the cleanliness and maintenance of all work areas, utensils and equipment,</li> <li>Adhere to all policies, procedures, and service standards related to the kitchens.</li> <li>Adhere to all hygiene and safety policies when handling food and beverages.</li> <li>Other tasks, such as those assigned.</li> </ul></div></section><section>Desired Candidate ProfileMinimum 2 years' experience as a head chef in a luxury hotel, <ul> <li>A diploma or certificate in a culinary discipline,</li> <li>Excellent interpersonal and problem-solving skills,</li> <li>Mastery of HACCP hygiene standards</li> <li>Particularly responsible and reliable,</li> <li>Ability to work effectively under pressure in a fast-paced environment.</li> <li>Ability to work in a team,</li> <li>Ability to focus attention on customer needs, remaining calm and courteous at all times.</li> <li>Knowledge of Microsoft Windows applications is an asset.</li> </ul></section>

1 - 3 Years Naukri Gulf

Sales Advisor

On-site - Morocco - Boulemane 21 May 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Sales Advisor The customer service representative handling inbound calls is responsible for answering incoming customer calls. Their role is to identify customer needs and provide a solution as quickly as possible. Sometimes, they also have to close sales. Reporting to the team leader, their main responsibilities include: <ul> <li>Receive incoming calls from customers</li> <li>actively listen to the interlocutors</li> <li>Identify their needs, analyze their requests and guide them</li> <li>Maintaining the highest quality of customer service</li> <li>To ensure the achievement of the project's quantitative and qualitative objectives.</li> </ul></div></section><section>Desired Candidate ProfilePerfect mastery of the French language, with good fluency in both spoken and written French. <ul> <li>Excellent argumentative skills.</li> <li>Business logic.</li> <li>Real sense of listening.</li> <li>Empathy is all evidence.</li> </ul></section>

0 to 0 years Naukri Gulf

Assistant Housekeeping Manager

On-site - Morocco - Boulemane 2 July 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Manages the staff and controls the daily activities of the Housekeeping Department assuring that our Guest Rooms, Public Areas and Employee Areas meet the highest standards of cleanliness. Manages the staff of the Housekeeping Department. Interviews and trains the staff. Conducts Performance Evaluations and disciplines staff when needed. Assures daily labor report and bi-weekly payroll submission is accurate and complete. Ensures communications and follow-up on any problems, guest requests or special requirements. Schedules staff. Makes or coordinates the daily assignment of work. Oversees the start of each shift. Monitors daily assignments to assure that productivity and quality standards are being met, staff is being supported and guest needs are being met. Inspects all areas of responsibility daily including a number of Guest rooms. Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. Responds to all guest requests in an accurate and timely manner. Coordinates the housekeeping needs of any Condominium or Co-op owners. Interaction with guest will be in person and by phone. Assures the financial goals of the department are being met. Monitors and controls labor expense and other divisional expenses such as Guest Supplies, Cleaning Supplies and Contract Services. Participates in periodic Linen, Uniform and Supplies Inventories. Assures that equipment is properly maintained. Assists in the preparation of the annual budget for labor and operating expense and for items to be included in the annual Capital Plan. Assures effective operation of the Laundry/Valet Department in the absence of the Laundry/Valet Manager. Assists the department when needed. Takes action in all matters related to the safety, security, satisfaction and well being of hotel guests and employees responds swiftly and effectively in any hotel emergency or safety situation.</div></section><section>Desired Candidate Profileschool education or equivalent experience. Experience in a luxury brands is a plus French, English and Arabic are mandatory</section>

1 - 5 Years Naukri Gulf

Electrical Technician

On-site - Morocco - Boulemane Monday

Research & Development

Diagnose and repair electrical faults in rooms, public areas, and technical zones. Install new electrical equipment and systems as required by the department. Control the compliance of installations with current safety standards. Read and interpret electrical schematics and technical plans. Keep intervention reports and maintenance logs up to date. Coordinate electrical work with external providers when necessary. Intervene quickly in case of breakdown or malfunction report. Perform daily technical rounds to prevent anomalies. Implement actions to reduce energy consumption. Manage spare parts inventory and anticipate supply needs. Collaborate with other technicians to ensure the overall maintenance of the hotel. Apply Accor/Fairmont procedures regarding hygiene, safety, and quality. Participate in internal audits and continuous technical training. Represent the professional and upscale image of the Fairmont brand through the quality of its interventions.Desired Candidate ProfileDiploma in electrical engineering, electromechanics, industrial maintenance, or equivalent field. First professional experience in electricity, technical maintenance, or electrical engineering, ideally acquired within a hotel establishment or similar environment.<ul><li>Technical Skills: Excellent command of low-voltage electrical installations, electrical equipment, and electrical distribution systems in a hotel establishment. Good command of installation, preventive and corrective maintenance, troubleshooting, and repair operations for electrical equipment and installations. Ability to read and interpret electrical schematics, technical plans, and maintenance documents. Good command of the use of electrical measurement and diagnostic devices, as well as the tools and equipment necessary for interventions. Knowledge of electrical systems related to hotel equipment and installations, particularly lighting, electrical panels, sockets and power supplies, technical equipment, generator sets, and backup systems. Knowledge of preventive maintenance principles and ability to identify breakdown risks to ensure the continuity of operations. Ability to intervene quickly and effectively in case of breakdown or incident, while limiting the impact on the customer experience and comfort.</li><li>Personal Qualities: Excellent analytical, diagnostic, and technical problem-solving skills. Responsiveness, availability, and ability to effectively manage emergency situations and priority interventions. Autonomy, initiative, and ability to make appropriate decisions in compliance with establishment procedures and standards.</li><li>Languages: Good command of French, both oral and written. Command of English is an asset.</li></ul>

0 to 0 years Bayt

Big Data Engineer

On-site - Morocco 18 July 2026

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : Alten Maroc is defined by a deeply collaborative culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent. This environment is enhanced by a strong drive for innovation, encouraging creativity, initiative, and experimentation across projects. A structured and disciplined organization ensures efficiency, rigor, and quality in engineering delivery. Performance and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. Job : Your tasks will include: <ul><li>Developing data pipelines.</li><li>Processing large volumes of data.</li><li>Optimizing processing performance.</li><li>Maintaining Big Data platforms.</li><li>Participating in support activities.</li><li>Collaborating with Data teams.</li></ul> Required profile : You have a Master's degree (Bac+5) in computer science. Significant experience in Big Data. Required skills: <ul><li>Spark, Hadoop, Python, SQL, Kafka, Cloud. </li></ul> </div>

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