paperworks jobs in Morocco

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The mission constitutes the operational level of monitoring and piloting signaling construction sites. It includes the supervision of works in the area, monitoring the technical and regulatory compliance of services provided by subcontractors. To this end, and depending on the site's needs, it includes:</p><ul><li>Organization and supervision of the execution of signaling works by subcontractors in the area (installation of signals, CDV, ADV, post cabling, cabinets, technical buildings);</li><li>Contribution to the development and monitoring of the detailed schedule for their area, in coherence with the overall schedule of the SIG lot;</li><li>Carrying out compliance checks of services performed by subcontractors, based on studies (DEX, PT, PV) and technical documents;</li><li>Proceeding with the closure of hold points and critical points of the quality plan that condition the continuation of the works;</li><li>Monitoring the availability of materials and consumables, in coordination with SIG base logistics;</li><li>Application and implementation of market safety and quality provisions (PPSPS, PAQ, QSE procedures) and completion of monitoring documents (daily reports, FNC, FIR);</li><li>Ensuring field liaison with the works management;</li><li>Participation in meetings (weekly, site progress..), reporting daily on progress and promptly escalating any technical, safety, or contractual risks.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Experience in signaling works (to ONCF standard)</li><li>Number of years of experience: 10 years minimum</li><li>Degree (Engineer or equivalent; technician): BAC +2 to +5</li><li>Techniques, methods, and tools to implement: Monitoring and control of signaling works, site management, knowledge of equipment and technical references.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Reporting to the General Management, your main mission is to manage, lead, and coordinate civil engineering subcontractors while respecting costs, deadlines, and quality processes in line with expected requirements.<br><strong><u>Your missions are as follows:</u></strong></p><br><br><ul><li>Develop the specifications for the works;</li><li>Develop contracts with the works companies;</li><li>Ensure interface management with engaged works companies;</li><li>Develop operational and organizational procedures for carrying out the works;</li><li>Monitor the realization and execution of the works;</li><li>Coordinate and develop the annual works program;</li><li>Manage budgets.</li></ul> <br> Required profile : <p>With an <strong>engineering degree in civil engineering - a graduate of a major school like EHTP, EMI</strong>, you have <strong>successful experience in an engineering firm or a construction company.</strong><br><strong><u>You also have the following skills:</u></strong></p><br><br><ul><li>Knowledge of budget assessment for works;</li><li>Mastery of budget, deadline, and quality management for works;</li><li>Good interpersonal skills;</li><li>Proficiency in computer tools.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Reporting to the Works Supervision Department, your missions will be:</p><br><br><ul><li>To control and monitor the progress of works on the construction site,</li><li>To provide technical assistance to the project management and the client,</li><li>To coordinate the execution of works, ensuring compliance with plans and deadlines,</li><li>To lead site meetings,</li><li>To accurately draft minutes and weekly reports to ensure transparent communication between all stakeholders,</li><li>To collaborate with various trades to solve technical problems and ensure the quality of the work,</li><li>To assist in the preparation of execution plans and technical documents necessary for the completion of the works.</li></ul><p>Novec is committed to promoting diversity in recruitment and preventing all forms of discrimination.&nbsp;</p><br><br> <br> Required profile : <ul><li>Holder of a specialized technician diploma in civil engineering;</li><li>Has at least 5 years of experience in similar roles, with a strong ability to provide technical assistance and supervise civil engineering works,</li><li>Previous experience in an engineering firm would be a plus.</li><li>Ability to provide effective technical assistance, by identifying and implementing solutions adapted to the challenges encountered on the ground,</li><li>Mastery of quality control techniques and monitoring of work progress to ensure compliance with standards and technical specifications.</li><li>In-depth knowledge of construction sector standards and regulations,</li><li>Excellent writing and communication skills,</li><li>Rigor, autonomy and dynamism,</li><li>Organization, availability, interface management,</li><li>Team spirit.<br>&nbsp;</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p> <strong>Expected Deliverables:</strong></p><br><br><p> - Analyze and document the integration needs of Mobile 4G/5G services expressed by business units and BUs within a client's IT ecosystem.<br> - Create a backlog of business functionalities to be integrated with a client, breaking them down into associated Services and Resources.<br> - Work with OINIS, network, mobile, and security engineering teams and IT teams to define the data models for future digital Mobile Core services.<br> - Define the specifications for service exposure APIs.<br> - Design the IT processes for automation and complete lifecycle management of services.<br> - Create UML diagrams describing the interactions between the different IT actors and components in the service chain.<br> - Model orchestration processes and work on their description in BPMN with development teams for integration into BPM engines.<br> - Participate in the planning, definition, and design of end-to-end orchestration solutions, including PI Planning days planned for this purpose.<br> - Document the defined architectures in a constant flow and keep the department's documentation repository up-to-date.<br> - Ensure that the proposed solutions allow for feeding a continuous delivery pipeline and that they are operational.<br> - Ensure the conformity of the defined architecture with the recommendations of the Urbanism department and make proposals for evolving these recommendations if necessary.</p><br><br> <br> <br> Required profile : <p> <strong>Profile:</strong></p><br><br><p> Engineering degree or equivalent in computer science, telecommunications, or a related field.</p><br><br><p> <strong>Experience:</strong></p><br><br><p> - 6 years of experience in IT as a Functional Architect or Business Analyst.<br> - Proven experience in the field of 4G/5G mobile core networks for operators.</p><br><br><p> <strong>Technical Skills:</strong></p><br><br><p> - Mastery of the fundamentals of operator, enterprise, and mobile networks.<br> - Good understanding of the components that make up an operator's mobile core.<br> - Good understanding of services offered by a mobile core: voice, data, messaging, IoT, etc.<br> - Good understanding of SDN/NFV technologies.<br> - Good understanding of the operation of private and public Cloud infrastructures.<br> - Understanding of 3GPP mobile concepts and standards.<br> - Proficiency in IT Telco frameworks is appreciated: TMForum ODA, TAM, eTOM, MEF, etc.<br> - Experience with Observability and Monitoring is highly appreciated.<br> - Solid experience in defining data models and designing Rest APIs.<br> - Proficiency in tools and standards used for IT architecture modeling: UML Diagrams, UML Sequence Diagrams, BPMN, DMN, etc.<br> - Experience working in an Agile environment and with tools like Jira, Confluence, etc.<br> - Ability to read, write, and conduct exchanges in English.<br> - Teamwork and collaboration skills.<br> - Open-mindedness and creativity.<br> - Proactivity and autonomy.<br> - Ability to work in an international context with different cultures.<br> - Good communication skills.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p><strong>The Consultant will be responsible for:</strong></p><br><br><p>Mission focused on the management, coordination, and monitoring of resources needed for industrial projects (kits, complete tooling, partial tooling, BA, series parts, etc.), as well as synchronizing data between different management tools (PLM, Planisware, TRM, ADM).</p><br><br><br><p><strong>1. Animation &amp; Monitoring BF/BA</strong></p><br><br><ul><li>Verify the consistency between ordered kit lists and PMV inventory/summary files.</li><li>Record equipment, orders, and actual costs of the centers.</li><li>Monitor KPIs related to kit commitment deadlines (template, complete tooling, partial tooling, BA).</li><li>Approve and commit files with the PMV.</li><li>Identify blockages in committed needs and coordinate actions to resolve them.</li><li>Prepare information on budget overruns for weekly meetings.</li><li>Ensure weekly monitoring of project KPIs.</li><li>Participate daily in coordination meetings (welding, plastics, etc.) to facilitate exchanges.</li></ul><p><strong>2. EDL COMMISSIONING:</strong></p><br><br><ul><li>Approve OVA/Archive documents according to key project milestones.</li></ul><br><br><p><strong>3. Management of missing parts:</strong></p><br><br><ul><li><p>Verify that current stock covers needs.</p><br><br></li><li><p>Identify missing items and coordinate with suppliers to obtain them.</p><br><br></li></ul><br><br><p><strong>4. Series Transfer</strong></p><br><br><ul><li>Initialize series files (components, references).</li><li>Monitor progress and impacts on the master schedule.</li><li>Objective: centralize and plan cross-functional needs of brands and projects.</li><li>Details: Collect needs, plan actions, and manage the program.</li></ul><p><strong>5. Planning &amp; Coordination</strong></p><br><br><ul><li>Coordinate the planning of the captive fleet.</li><li>Update the ISP (master schedule for suppliers and PRs).</li><li>Update inventory files (kits, complete tooling).</li><li>Synchronize data between Planisware and PLM.</li><li>Build KPIs from PLM extractions (off-tool parts).</li><li>Update series files and planning impacts.</li><li>Track types and loops of return to series production.</li></ul> <br> Required profile : <p>Graduate of a Bac+5 in Industrial Engineering, or with experience in the automotive sector.</p><br><br><p><strong><u>Experience</u></strong>: 1 to 3 years in industrial engineering.</p><br><br><p><u><strong>Technical Skills &amp; Tools:</strong></u></p><br><br><ul><li><strong>Office Tools:</strong> Very good command of Excel and PowerPoint (Advanced Excel: pivot tables, KPIs, stock tracking, consolidation).</li><li><strong>Planisware:</strong> Planning update and data synchronization.</li><li><strong>PLM:</strong> Extraction, parts analysis, and tracking of <em>off-tool parts</em>.</li><li><strong>TRM / ADM:</strong> Volume consolidation and phase updates.</li><li><strong>Inventory Systems:</strong> Knowledge of inventory systems (kits, complete tooling, BA).</li><li><strong>Planning Standards:</strong> Mastery of manufacturer planning standards.</li></ul><p><u><strong>Project Management &amp; Finance:</strong></u></p><br><br><ul><li>Global project management.</li><li>Knowledge of costing and cost management.</li></ul><p><u><strong>Soft Skills:</strong></u></p><br><br><ul><li>Communication and team management skills.</li><li>Rigor and flexibility.</li></ul><p><u><strong>Languages:</strong></u></p><br><br><ul><li>Good level in English and French.</li></ul><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description de l'entreprise<br><br><p>Sofitel Marrakech Palais Imperial &amp; Spa, joyau de l'hospitalité marocaine, incarne le luxe et l'élégance au cœur de la vibrante ville de Marrakech. Faisant partie du prestigieux groupe Accor, cet hôtel cinq étoiles offre une expérience inoubliable mêlant raffinement français et charme marocain. Niché au milieu de jardins luxuriants, à quelques pas des célèbres sites historiques de la ville, Sofitel Marrakech Palais Imperial &amp; Spa est reconnu pour ses services haut de gamme, son attention aux détails et son engagement envers l'excellence culinaire.</p><br><p>Rejoignez-nous pour sublimer cette expérience unique en en faisant partie d'une équipe dédiée à l'art de vivre à la française.</p><br><br>Description du poste<br><br><ul><li>Epauler la Directrice RM dans ses missions et projets</li><li>Assurer l’intérim en cas d’absence de la Directrice RM</li><li>Assurer la prise de réservation par téléphone, fax ou internet ainsi que toutes les opérations qui s'y rapportent</li><li>Gérer les demandes des clients (Compte stratégiques, client VIP et Top vip) et fidélisation des clients sunshine post réclamations : contact pour leur réservation et supervision de leur expérience client, personnalisation et anticipation de leur demande</li><li>Prendre activement part aux présentations commerciales, aux visites des sites et aux rencontres des clients</li><li>Elaboration de la tarification, contrat de distribution, ventes directes</li><li>Augmenter la visibilité des 2 hôtels et les points de ventes sur les principaux marchés auprès des distributeurs virtuels</li><li>Mesurer la performance sur les différents sites en termes de nouvelle exposition, double exposition, Mise à jour et mise en avant</li><li>Etudier, examiner et analyser l'environnement concurrentiel, tendances du marché ainsi que le besoin et les commentaires des clients afin de faire preuve d'initiative et de s'adapter judicieusement sur le plan stratégique</li><li>Préparer, exploiter et compiler les données destinées aux comptes rendus quotidiens, hebdomadaires et mensuels, aux objectifs annuels, au budget des ventes et marketing, aux prévisions et autres compte-rendu conformément aux instructions et au besoin</li><li>Mettre au point des actions marketing et évaluer l'efficacité des programmes et des stratégies en place</li><li>Veiller au respect de la politique et stratégie tarifaire de la marque Sofitel&nbsp;</li><li>Gérer et diriger avec la Directrice RM les activités de publicité, de relation publique et de promotion</li><li>Veiller à la satisfaction client tout en restant compétitif sur le marché et performant sur le plan financier</li><li>Evaluer l'évolution du besoin des clients, de la composition de la clientèle, l'évolution du portefeuille de l'activité afin de proposer les changements opérationnels qui s'imposent le cas échéant</li><li>Communiquer efficacement avec les autres services et interagir avec les membres de l'équipe afin de garantir au client la qualité de prestation attendue</li><li>Gestion du PMS, Tars et extranet des distributeurs et centrales de réservation</li><li>Suivre et contrôler des réservations : Rate check, sur classement, annulation, no shows</li><li>Analyser le taux d'occupation, le prix moyen et le REVPAR,</li><li>Optimiser le taux de remplissage et le prix moyen par chambre</li><li>Établir une stratégie pricing et de vente en collaboration avec le Directeur général et le directeur commercial,</li><li>Élaborer les budgets prévisionnels en collaboration avec le directeur commercial et en approbation par le directeur général</li><li>Analyser et surveiller KPIS de l'hôtel afin d'identifier les opportunités d’augmenter les revenus des chambres et des autres départements opérationnels</li><li>Être responsable du bon fonctionnement de tous les systèmes et outils de gestion des revenus des chambres et autres prestations</li><li>Coordonner avec l'équipe commerciale pour déterminer des offres tarifaires attractives et engageantes</li><li>Prospecter les sites distributeurs virtuels</li><li>Apporter un soutien stratégique et tactique au département F&amp;B, qui comprend les restaurants, les bars et le banquet</li><li>Participer au recrutement des clients ALL et suivre directement les recrutements de son équipe</li><li>Alimenter la base de données des préférences clients</li><li>Participer à la stratégie adoptée par le groupe ACCOR et le propriétaire&nbsp;</li><li>Contribuer à l’amélioration du score RPS de l’hôtel</li><li>Répondre et gérer les réclamations clients</li><li>Respecter les standards et procédures interne du groupe ACCOR et du propriétaire</li><li>S’assurer directement de la satisfaction client</li></ul><br>Informations supplémentaires<br><br><ul><li>Carte Heartist Accor.</li><li>Avantages Spécifiques.</li><li>Et bien plus encore...</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Maroc Climate and Security (MCS) – Carrier</strong> operates within a <strong>predominantly cooperative culture</strong>, where people, trust and team spirit shape daily collaboration. The organization relies on a close management approach that supports empowerment, mentorship and collective commitment to meaningful missions. This collaborative foundation is balanced by a <strong>strong performance orientation</strong>, reflected in clear objectives and results-driven practices. It is further complemented by an <strong>innovative dimension</strong> that values initiative, alongside <strong>structured organizational processes</strong> ensuring efficiency, consistency and reliability. </p><br><br> <br> Job : <ul><li>Collect, analyze, and interpret operational and financial data to support decision-making.</li><li>Develop and track dashboards and performance reports using Excel and Power BI.</li><li>Define, track, and analyze key performance indicators (KPIs) to identify improvement opportunities.</li><li>Perform data analysis and provide recommendations to optimize company processes and performance.</li><li>Participate in the preparation of weekly, monthly, and ad hoc reports for management.</li><li>Ensure the quality, consistency, and reliability of data.</li><li>Collaborate with Finance, HR, Operations, and other departments to gather business needs and propose suitable solutions.</li><li>Identify gaps between objectives and results, analyze their causes, and propose action plans.</li><li>Participate in continuous improvement projects, reporting automation, and process optimization.</li><li>Contribute to the implementation of new data analysis and visualization tools.</li></ul> <br> <br> Required profile : <ul><li>Master's degree (Bac+5) in Finance, Management Control, Data Analytics, Business Analytics, or equivalent field.</li><li>Excellent command of French and English, both spoken and written.</li><li>Advanced proficiency in Excel (Pivot Tables, Power Query, advanced formulas).</li><li>Good knowledge of Power BI.</li><li>Excellent analytical, synthesis, and problem-solving skills.</li><li>Critical thinking, rigor, and autonomy.</li><li>Excellent communication skills and ability to collaborate with multidisciplinary teams.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p>Akkodis is driven by a strong <strong>innovation-first</strong> culture, where creativity, experimentation, and bold thinking fuel daily engineering and R&amp;D work.<br> This spirit is balanced by a solid <strong>collaborative mindset</strong>, with supportive teams and hands-on managers who encourage growth and knowledge-sharing.<br> A structured and disciplined approach ensures <strong>operational excellence</strong>, meeting the high standards of the tech and engineering industries.<br> <strong>Performance</strong> and a healthy competitive drive further strengthen the company’s ambition as a global leader. </p><br><br> <br> Job : <br><p>Main Tasks &amp; Responsibilities:</p><br><br><p>· Data Analysis / testing</p><br><br><p>o The Business Analyst is responsible for translating business needs into clear, detailed, and actionable requirements that can be effectively implemented by the CRMA development team.</p><br><br><p>o The role acts as the bridge between business stakeholders and technical teams, ensuring that requirements are properly captured, documented, prioritized, and validated.</p><br><br><p>o This includes analyzing existing processes, defining data and reporting needs, creating functional specifications, and supporting the development lifecycle to ensure solutions deliver the expected business value.</p><br><br><p>o The person would also be responsible for running tests with the Business, ensuring the users are comfortable with the development release.</p><br><br><p>Personal Attributes:</p><br><br><p>· Self-management and proactivity</p><br><br><p>· Problem-solver attitude by seeking collaboration and teamwork</p><br><br><p>· Customer Orientation with excellent communication, analytical and interpersonal skills</p><br><br><p>· Accuracy and attention to detail</p><br><br><p>· Ability to manage confidentiality</p><br><br><p>· Ability to communicate complex situations in a simple way and easy to understand for key stakeholders</p><br><br><p>Professional &amp; Leadership Experience: (Previous experience in terms of time and complexity)</p><br><br><p>· Minimum 3 years of experience in a position with comparable complexity</p><br><br><p>· Good level of understanding of IT development best practices and Agile methodology</p><br><br><p>Education &amp; Training</p><br><br><p>· Good to excellent command of English. (MANDATORY)</p><br><br><p>· Experience is Agile methodology is a pluReporting to: IT Solution Delivery Lead / Location: remote</p><br><br><p>Job Purpose:</p><br><br><p>· Support IT Product manager of "FO reporting" in delivering the product backlog for GDD and Agentic, Gen AI and Tech enablers adoption reporting</p><br><br><p>Main Accountabilities/Measured On:</p><br><br><p>· Accuracy of business requirements captured, accuracy of User stories captured</p><br><br><p>· Quality of development by technical teams, thanks to clear requirements</p><br><br><p>· Quality of testing and validation of the deliverables</p><br><br><p>· Sign-off by business teams</p><br><br><p>Main Tasks &amp; Responsibilities:</p><br><br><p>· Data Analysis / testing</p><br><br><p>o The Business Analyst is responsible for translating business needs into clear, detailed, and actionable requirements that can be effectively implemented by the CRMA development team.</p><br><br><p>o The role acts as the bridge between business stakeholders and technical teams, ensuring that requirements are properly captured, documented, prioritized, and validated.</p><br><br><p>o This includes analyzing existing processes, defining data and reporting needs, creating functional specifications, and supporting the development lifecycle to ensure solutions deliver the expected business value.</p><br><br><p>o The person would also be responsible for running tests with the Business, ensuring the users are comfortable with the development release.</p><br><br><br> <br> <br> Required profile : <p>Personal Attributes:</p><br><br><p>· Self-management and proactivity</p><br><br><p>· Problem-solver attitude by seeking collaboration and teamwork</p><br><br><p>· Customer Orientation with excellent communication, analytical and interpersonal</p><br><br><br><p>skills</p><br><br><p>· Accuracy and attention to detail</p><br><br><p>· Ability to manage confidentiality</p><br><br><p>· Ability to communicate complex situations in a simple way and easy to understand for key stakeholders</p><br><br><p>Professional &amp; Leadership Experience: (Previous experience in terms of time and complexity)</p><br><br><p>· Minimum 3 years of experience in a position with comparable complexity</p><br><br><p>· Good level of understanding of IT development best practices and Agile methodology</p><br><br><p>Education &amp; Training</p><br><br><p>· Good to excellent command of English. (MANDATORY)</p><br><br><p>· Experience is Agile methodology is a plu</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Attijariwafa bank</strong> operates within a predominantly <strong>collaborative culture</strong>, placing people, trust, and teamwork at the heart of its organization. The bank <strong>promotes</strong> close and supportive management, fostering accountability, development, and strong professional relationships. This human-centered approach is <strong>balanced</strong> by a strong performance-driven mindset, emphasizing ambition, continuous improvement, and customer focus. It also <strong>embraces</strong> innovation, <strong>supported</strong> by structured processes that ensure reliability, efficiency, and operational excellence. </p><br><br> <br> Job : <p>As part of our business development, we are looking for dynamic and motivated <strong>Senior Business Advisors</strong>. If you meet these criteria and wish to grow in a stimulating environment, then this opportunity is for you.</p><br><br><p><strong>Your mission:</strong></p><br><br><p>As a <strong>Senior Business Advisor,</strong> you will be responsible for managing and developing a portfolio of corporate clients while ensuring risk management.</p><br><br><p><br>Your responsibilities will include:</p><br><br><p>• Managing and developing a client portfolio within the business center.<br>• Working in synergy with the Group's various subsidiaries and entities to offer the full range of services and develop cross-selling.<br>• Implementing an optimized contact plan to carry out commercial development, retention, and prospecting actions to achieve assigned objectives.<br>• Ensuring efficient handling of operations entrusted by clients in your portfolio.<br>• Ensuring compliance with internal procedures and current standards.</p><br><br> <br> Required profile : <p><strong>Profile sought:</strong></p><br><br><p>• Bachelor's degree +5 (Master's level), Business School or University, specializing in Corporate Finance or Financial Management.<br>• You have 2 to 5 years of experience in a similar role and possess skills in financial and commercial management.<br>• You have good listening skills and strong interpersonal abilities.<br>• You are dynamic, autonomous, and a team player.</p><br><br><br><p><strong>Why join us?</strong></p><br><br><p>• Join a leading Group in the financial market, focused on people and innovation, and <strong>certified Top Employer for 3 consecutive years</strong>.<br>• Benefit from a stimulating work environment with numerous professional development opportunities.<br>• Enjoy competitive benefits (attractive salary, ongoing training, etc.).</p><br><br><p><br>Send us your CV, we look forward to discovering your profile!</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>APM Terminals</p><br><br><br><br><br><br><br><br><br><br><p><b>Appetizer</b><br>Are you ready to embark on an exciting career journey in the dynamic world of terminal operations? APM Terminals is a global leader in port and terminal management. As part of the A.P. Moller-Maersk Group, we're dedicated to delivering excellence in container handling, logistics solutions, and maritime services across the globe.<br>At APM Terminals, a global leader in port and terminal operations, we enable global trade and drive sustainable growth. As part of the A.P. Moller-Maersk Group, we connect economies and communities worldwide. Our success is driven by a strong commitment to LEAN methodologies, embedding continuous improvement into every aspect of our operations. Join us and be part of a team that values excellence, collaboration, and innovation.<br>Join us as we continue to shape the future of global trade and make a meaningful impact on communities worldwide. Discover your potential with APM Terminals and become part of a team that's redefining the industry standards. Apply now and let's build a brighter future together!</p><br><br><br><p><b>Role Purpose</b><br>The Security Business Partner serves as the key connection between Security, terminal operations, and business continuity. The role ensures that security considerations and business-critical dependencies are fully understood, prioritized, and managed to protect operational stability, people, assets, and reputation.<br>Rather than focusing on day‑to‑day execution, this role emphasizes anticipation, collaboration, independent challenge, and strategic decision support. The Security Business Partner helps leaders navigate both normal and disrupted operations with confidence and clarity.</p><br><br><br><p><b>Key Responsibilities</b><br><b>Strategic &amp; Business Partnering</b><br>• Partner closely with terminal leadership to integrate security and resilience considerations into operational planning and performance discussions<br>• Translate the terminal’s security and resilience strategy into actionable priorities aligned with business goals<br>• Serve as a trusted advisor to leaders, supporting risk‑based decision-making in both steady-state and disruption scenarios</p><br><br><br><p><b>Security Risk &amp; Threat Management</b><br>• Identify and challenge critical business processes, dependencies, and assumptions across operations, IT, OT, people, vendors, and external interfaces<br>• Facilitate cross-functional reviews to surface single points of failure and validate recovery and fallback capabilities<br>• Convert technical security risks into clear business impact scenarios to inform leadership decisions</p><br><br><br><p><b>Disruption, Crisis &amp; Decision Readiness</b><br>• Support the assessment and management of security risks across physical security, access control, insider risks, cyber threats, and external threats<br>• Embed security and resilience considerations into operational risk assessments, change processes, and interface management<br>• Act as a business-side challenger to IT and OT teams on cybersecurity, system resilience, and recovery assumptions<br>• Monitor threat intelligence, trends, and incident patterns to anticipate emerging risks and advise on preventive measures</p><br><br><br><p><b>What We’re Looking For</b><br>• Lean-minded: we are looking for someone who brings a strong mindset of continuous improvement – someone who is naturally curious, committed to solving problems at the root, and driven to make things better every day<br>• Master's degree +5 years of experience in security, risk management, information security, or resilience within ports, logistics, critical infrastructure, or industrial environments<br>• Strong understanding of frameworks such as ISO 27001, ISO 22301/22300, and the ISPS Code<br>• Proven experience in risk assessment, threat analysis, and incident or disruption management<br>• Confident influencing skills and the ability to engage effectively with senior leaders and external stakeholders<br>• Strong communication skills in Arabic, English, and French<br><b>Preferred:</b> experience in business continuity, crisis management, IT/OT environments, or cyber‑physical risk</p><br><br><br><p><b>Key Competencies</b><br>• Business and systems thinking<br>• Independent judgment and constructive challenge<br>• Calm authority under pressure or ambiguity<br>• Ability to bridge Operations, IT, and Security<br>• Strategic curiosity and a resilience mindset</p><br><br><br><p><b>What We Can Offer</b><br>At APMT Terminals, we foster a dynamic learning and training culture that empowers our employees to excel. Our commitment to continuous improvement is driven by LEAN principles, ensuring that every team member has the opportunity to develop their skills and advance their careers. Join us to be part of an innovative environment where your growth is our priority, and experience the numerous advantages of being a valued member of our team:<br>• A supportive, collaborative environment grounded in safety, trust, and inclusion<br>• Continuous learning, upskilling opportunities, and professional development pathways<br>• Exposure to cutting-edge technologies across Operations, IT, and OT<br>• A global network offering career mobility and diverse learning experiences<br>• A culture that values innovation, wellbeing, and work‑life balance</p><br><br><br><p>#LI-HE1</p><br><br><p>#LI-POST</p><br><br><br><p><span><span>Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.</span></span></p><br><br><br><p><span><span><span>We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing&nbsp; </span><span><span><span><span><span><span><span><span><span><span><span>accommodationrequests@maersk.com</span></span></span></span></span></span></span></span></span></span></span><span>.&nbsp;</span></span></span></p><br><br><br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The regional business development manager is responsible for the commercial development of Coface solutions with companies in his geographical area. He prospects new clients, develops the existing portfolio and supports companies in managing their payment risks through credit insurance, business information and debt collection solutions offered by Coface.</p><p><strong>Commercial Development</strong></p><ul><li>Actively prospect new companies (SMEs, large companies, exporters, distributors, manufacturers, etc.).</li><li>Identify sales opportunities for Coface solutions.</li><li>Develop a portfolio of prospects and ensure their conversion into clients.</li><li>Achieve revenue and volume targets set by management.</li></ul><p><strong>Customer Relationship Management</strong></p><ul><li>Build and maintain lasting relationships with decision-makers (CEO, CFO, Credit Managers, Sales Directors, etc.).</li><li>Conduct prospecting, presentation, and follow-up meetings.</li><li>Understand customer needs and propose appropriate solutions.</li><li>Ensure a high level of customer satisfaction and loyalty.</li></ul><p><strong>Consultative Selling</strong></p><ul><li>Present the benefits of credit insurance and customer risk management services.</li><li>Develop commercial proposals tailored to the needs of prospects.</li><li>Participate in commercial negotiations and follow-up of contracting.</li><li>Coordinate with underwriting and management teams to ensure an optimal customer experience.</li></ul><p><strong>Market Watch</strong></p><ul><li>Ensure continuous competitive intelligence.</li><li>Identify economic trends and development opportunities in the Northern region.</li><li>Report strategic information to management.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: Bachelor's degree (Bac+3) to Master's degree (Bac+5) in Commerce, Management, Finance, Insurance, or Economics.</li><li>Experience: Minimum 2 to 5 years of experience in B2B commercial development. Experience in insurance, banking, leasing, factoring, credit, or financial services is a major asset.</li><li>Good knowledge of the economic landscape of the Northern region of Morocco.</li><li>Excellent prospecting and negotiation skills.</li><li>Strong results orientation.</li><li>Ability to develop a professional network.</li><li>Interpersonal skills and excellent communication.</li><li>Proficiency in consultative selling techniques.</li><li>Good knowledge of CRM tools and the Microsoft Office Suite.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Responsibilities:</p><br><br><p>Supporting managers and strategic support</p><br><br><ol><li>Advise and support managers on HR topics (talent management, performance, engagement).</li><li>Ensure the implementation of group HR policies in line with local specificities.</li><li>Participate in strategic meetings to anticipate human resource needs.</li></ol><p>Talent management and skills development</p><br><br><ul><li>Implement training and employee development plans.</li><li>Develop initiatives to foster career development and high-potential management.</li></ul><p>Employee engagement and social climate management</p><br><br><ul><li>Design and monitor actions to improve the employee experience and engagement.</li><li>Manage internal surveys and propose appropriate action plans.</li><li>Promote diversity, inclusion, and well-being at work.</li></ul><p>Performance management and change management</p><br><br><ul><li>Monitor and analyze HR indicators (turnover, satisfaction, absenteeism, etc.).</li><li>Support organizational and digital transformations in coordination with management.</li><li>Stay updated on HR trends and propose innovative actions.</li></ul><p>Compliance, social relations, and HR administration</p><br><br><ul><li>Ensure compliance with legal and regulatory obligations.</li><li>Manage social relations and support negotiations with representative bodies.</li><li>Monitor the application of remuneration policies and social benefits.</li></ul><p>...</p><br><br> <br> <br> Required profile : <p>Profile sought</p><br><br><p><br>Technical skills:</p><br><br><ul><li>Good command of HR practices (talent management, labor law, training, social relations).</li><li>Ability to analyze HR KPIs and propose corrective actions.</li><li>Knowledge of HR and HRIS tools (e.g., SAP, SuccessFactors).</li></ul><p>Behavioral skills (soft skills):</p><br><br><ul><li>Excellent communication and listening skills.</li><li>Leadership and ability to influence managers.</li><li>Strong business orientation and analytical mind.</li><li>Autonomy.</li><li>Adaptability and prioritization skills in a constantly evolving environment.</li></ul><p>Education and experience:</p><br><br><ul><li>Master's degree (Bac+5) in Human Resources, Management, Work Psychology, or equivalent.</li><li>4 to 10 years of experience in an HR role, with some of it as an HRBP.</li><li>Experience in a multinational company or in a service-oriented environment is highly appreciated.</li><li>Proficiency in English.</li></ul> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Prepare, organize and coordinate the resources necessary for the execution of works in order to ensure the smooth running of the site within the deadlines and costs.</p><p>Main activities</p><ul><li>Analyze technical files and plans</li><li>Prepare interventions and material needs</li><li>Plan works and resources</li><li>Coordinate teams and subcontractors</li><li>Monitor site progress</li><li>Ensure compliance with safety regulations</li><li>Participate in site document management</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Technical training such as TS, BTS, DUT...etc, Industrial Engineering, Maintenance or equivalent.</p><p>First experience in site preparation or monitoring strongly appreciated.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b><span>GEC – Global Experts Consulting recrute un Business Analyst Senior – Stratégie, Go-to-Market &amp; Operating Model</span></b><br></p><br><p><span>Dans le cadre d'un programme stratégique de déploiement au sein de plusieurs filiales en Afrique, nous recherchons un </span><b><span>Business Analyst Senior</span></b><span> disposant d'une solide expérience en </span><b><span>stratégie, transformation bancaire, marketing stratégique et Go-to-Market</span></b><span>.</span><br></p><br><b><span>Vos principales missions :</span></b><br><br><span>Réaliser des analyses de marché, benchmarks concurrentiels et veilles réglementaires.</span><br><br><span>Identifier les segments clients prioritaires, leurs besoins, comportements et cas d'usage.</span><br><br><span>Contribuer Ã&nbsp; la définition de la proposition de valeur, de l'offre, du pricing et de la stratégie Go-to-Market.</span><br><br><span>Formaliser les parcours clients, les processus opérationnels et le Target Operating Model.</span><br><br><span>Documenter les prérequis métiers, réglementaires et opérationnels nécessaires au lancement.</span><br><br><span>Participer Ã&nbsp; l'élaboration du Business Plan et aux analyses d'aide Ã&nbsp; la décision.</span><br><br><span>Produire les livrables métier et contribuer au kit de déploiement multi-filiales.</span><br><br><span>Accompagner les arbitrages stratégiques et la préparation des filiales au lancement.</span><br><br><b><span>Profil recherché :</span></b><br><br><span>Bac+5 (Ãcole d'Ingénieur, Ãcole de Commerce ou Université).</span><br><br><span>Plus de 8 ans d'expérience en stratégie, conseil, transformation bancaire ou paiements.</span><br><br><span>Excellente connaissance de l'environnement bancaire, du marketing stratégique et des logiques Go-to-Market.</span><br><br><span>Bonne maîtrise de l'écosystème Fintech, Paiements Digitaux et Banque Digitale.</span><br><br><span>Expérience des analyses de marché, Business Plans, modèles opérationnels et plans de lancement.</span><br><br><span>Bonne connaissance du contexte africain (UEMOA, CEMAC et Afrique du Nord).</span><br><br><span>Excellentes capacités d'analyse, de synthèse, de communication et de rédaction.</span><br><br><span>Expérience en gestion de projet Agile.</span><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Provide advice and support for the HR function at its site:</p><br><br><ul><li>Advise and support managers on all HR issues and call upon specialized internal expertise if necessary</li><li>Provide support in the daily management of teams: organization, absenteeism, discipline, performance, development, and help them integrate the HR variable into their strategic decisions</li><li>Ensure the harmonization and correct application of HR practices on the ground</li><li>Promote the human resources function to the operational managers of the site</li><li>Propose updates to procedures to the Human Capital Department to adapt them to the reality on the ground</li></ul>Deploy HR development policy and processes within its scope:<ul><li>Participate in workforce planning in line with the needs of production, maintenance, and support functions</li><li>Identify key and critical skill needs</li><li>Contribute to performance evaluation campaigns and skills development</li><li>Support the implementation of training and development plans</li><li>Participate in talent pipeline and succession planning</li><li>Gather recruitment needs with managers</li><li>Support recruitment in coordination with the Talent Acquisition team</li><li>Promote internal mobility and talent development</li><li>Monitor the integration of new hires and ensure their smooth onboarding</li><li>Participate in the continuous improvement of HR tools and processes</li><li>Act as the interface between operational needs and central HR expertise</li></ul>Supervise payroll and HR administration:<ul><li>Supervise preparatory payroll work and check the accuracy of its elements (compliance and authorization of payroll elements)</li><li>Ensure the reliability, accuracy, and compliance of payroll and personnel administration data in the HRIS, as well as their real-time updating, and propose improvements to modules if necessary.</li></ul><br><ul><li>Implement HR administration procedures and ensure their compliance</li><li>Ensure the implementation of occupational health services at its site: annual visits, return-to-work visits, feedback, monitoring of the occupational physician's presence, etc.</li><li>Ensure the implementation of insurance management procedures defined by the DCH</li><li>Propose and implement measures to optimize the site's payroll</li></ul>Foster social dialogue and ensure a high-quality social climate:<ul><li>Prepare and co-chair meetings between site management and employee representatives and the health and safety committee</li><li>Support managers in managing sensitive or individual situations</li><li>Participate in the prevention of social tensions and human risks</li><li>Work in conjunction with HR, legal, and, where applicable, social partners</li></ul>Manage and report on HR activities:<ul><li>Monitor the site's monthly HR indicators (headcount, turnover, absenteeism, recruitment, training, performance, mobility, etc.), propose an action plan for improvement, and monitor its implementation</li><li>Produce HR analyses useful for decision-making</li><li>Alert on organizational, social, or human risks</li><li>Contribute to the preparation of HR reviews and the consolidation of HR data</li></ul>Develop and manage employees:<ul><li>Determine resource needs</li><li>Conduct recruitment interviews</li><li>Propose training plans for employees</li><li>Conduct annual performance reviews and progress interviews</li></ul>Participate in the Group's continuous improvement projects:<ul><li>Propose and/or lead continuous improvement projects at the departmental level</li><li>Participate in and/or lead cross-functional projects.&nbsp;<br>&nbsp;</li></ul> <br> Required profile : <p>Job access requirements:</p><br><br><ul><li>Education: Master's degree (Bac+5) in human resources management or equivalent.</li><li>Experience: Minimum 3 years in human resources management, preferably in a multi-site group in an industrial environment.</li></ul>Job-specific skills:<ul><li>HR and payroll administration</li><li>Compensation management</li><li>Career management</li><li>Job classification</li><li>Recruitment techniques</li><li>Training management</li></ul>Cross-functional skills:<ul><li>Communication</li><li>Analytical and synthesis skills</li><li>Problem-solving methods</li><li>Change management</li><li>Project management techniques</li></ul>Behavioral competencies:<ul><li>Customer focus</li><li>Initiative / Innovation</li><li>Ability to step back and see the big picture</li><li>Results orientation</li><li>Persuasion and influence</li><li>Emotional intelligence</li><li>Team management&nbsp;</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Robert Bosch Morocco is a growing company of the Bosch Group located in Casablanca, Morocco. With around two hundred associates, we operate in the business divisions Automotive Aftermarket, Power Tools, and Thermo Technology.</p><br><p>At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other.</p><br><p>Join in and feel the difference.</p><br><br>Job Description<br><ul><li>Turnover and profitability responsibility</li><li>Developing and implementing market relevant strategies and activities</li><li>Key face to customers, ensure that agreed sales targets, customer and logistics service levels are achieved or exceeded within agreed budget costs and framework of the business</li><li>Ensuring development of local teams</li><li>Ensuring that all internal &amp; external directives &amp; rules are followed</li><li>Key contact point for central reporting</li><li>Monitoring of competitor activities/market trends.</li><li>Oversee supply chain parameters (stock, costs…)</li><li>Develop brand penetration</li></ul><br>Qualifications<br><p>Education:</p><br><ul><li>Postgraduate degree in Business Management, Business Administration, or a related field (or equivalent qualification).</li></ul><p>Professional Experience:</p><br><ul><li>A minimum of 10 years of professional experience in sales leadership roles, including significant experience as a Sales Director, preferably within the power tools industry.</li><li>Proven experience in business management, including P&amp;L ownership and strategic planning.</li><li>Strong background in sales, marketing, and business development.</li><li>Demonstrated experience in project management and leading large teams (15+ employees).</li><li>Experience operating in complex, international, and multicultural environments, with the ability to define strategy, build structure, and drive transformation.</li><li>Previous experience in a multinational organization is highly valued.</li></ul><p>Skills &amp; Competencies:</p><br><ul><li>Fluent in French, Arabic, and English</li><li>Strong leadership capabilities with the ability to inspire, develop, and engage teams.</li><li>Excellent strategic thinking, analytical skills, and financial acumen.</li><li>Strong communication, presentation, and negotiation skills.</li><li>Ability to build and strengthen brands and develop business opportunities.</li><li>Strong interpersonal skills, active listening, and conflict resolution abilities.</li><li>Highly organized, structured, and detail-oriented with a strong work ethic.</li><li>Dynamic, adaptable, and comfortable managing change.</li><li>Demonstrates integrity, honesty, and a collaborative team-oriented mindset.</li><li>Ability and willingness to coach, mentor, and develop others.</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span><span>RIBATIS</span></span><span><span><span>&nbsp;, Opérateur de la transformation digitale dans le domaine du&nbsp;</span></span></span><span><span>#eGOV</span></span><span><span><span>,&nbsp;cherche à&nbsp;</span></span></span><span><span>#Recruter</span></span><span><span><span>&nbsp;un </span></span></span><span><span>#CONSULTANT</span><span>#FONCTIONNEL #IT</span></span><br></p><br><p><b><span><span><span>- Missions</span></span></span></b><span><span><span> :</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span>Recueillir et analyser <b>les besoins</b> des clients internes et externes&nbsp;;</span><br></p><br><p><span><span><span>·</span></span></span><span>Rédiger <b>les spécifications fonctionnelles</b> générales (SFG) et détaillées (SFD)&nbsp;;</span><br></p><br><p><span><span><span>·</span></span></span><span>Établir et actualiser <b>le référentiel des exigences&nbsp;</b>;</span><br></p><br><p><span><span><span>·</span></span></span><span>Prendre part à <b>l’ensemble des workshops</b> liés au Sprints projets&nbsp;;</span><br></p><br><p><span><span><span>·</span></span></span><span>Réaliser <b>les maquettes interactives</b> des modules applicatifs à développer&nbsp;;</span><br></p><br><p><span><span><span>·</span></span></span><span>Assister <b>l'équipe de développement</b> chargée de traduire les spécifications détaillées en expliquant les exigences du client&nbsp;;</span><br></p><br><p><span><span><span>·</span></span></span><span>Réaliser <b>les cahiers des tests de recevabilité</b> et mettre en place <b>des tests fonctionnels</b> permettant de contrôler la conformité de l'application par rapport aux objectifs fixés et de détecter les éventuelles anomalies&nbsp;;</span><br></p><br><p><span><span><span>·</span></span></span><span>Superviser <b>la correction des anomalies</b> (Enregistrement du bug dans un logiciel de suivi, résolution, etc.)&nbsp;;</span><br></p><br><p><span><span><span>·</span></span></span><span>Soumettre <b>l'application à l'appréciation du client</b> (Support et validation recette)&nbsp;;</span><br></p><br><p><span><span><span>·</span></span></span><span>Assister <b>le client lors du déploiement en production</b> (C'est-à-dire la mise à disposition du logiciel aux utilisateurs finaux)&nbsp;;</span><br></p><br><p><span><span><span>·</span></span></span><span>Assurer <b>l’assistance au support niveau 2</b> des applications en productions, si besoin est&nbsp;;</span><br></p><br><p><span><span><span>·</span></span></span><span>Animer <b>les réunions</b> et rédiger <b>les comptes rendus</b>.</span><br></p><br><span><span><span>---------------------</span></span></span><br><span><span><span>Pour toute personne intéressée, prière de nous adresser vos candidatures sur&nbsp;</span></span></span><span><span>rh@ribatis.com</span></span><span><span><span>&nbsp;en précisant au niveau de l'objet de l'émail l'offre pour laquelle vous postulez.</span></span></span><br><br><p><span><span>#Hiring</span></span><span> <span><span>#Consultant_Fonctionnel</span></span><span><span>#Consultantfonctionnel</span></span> <span><span>#Business_Analyst</span></span> <span><span>#Businessanalyst</span></span> <span><span>#IT</span></span></span><br></p><br><br><span>Profil</span><p><span><b><span><span>- Formation initiale</span></span></b><span><span> : BAC+5 en IT</span></span></span><br></p><br><p><b><span><span><span>- Expérience</span></span></span></b><span><span><span> : Au moins 1 année probante dans un poste équivalent</span></span></span><br></p><br><p><b><span><span><span>- Savoir-être</span></span></span></b><span><span><span> : Une personne</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Sait écouter/analyser/concevoir&nbsp;;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>A le sens du relationnel&nbsp;;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Organisée.</span></span></span><br></p><br><span><span><span>​</span></span></span><br><br><p><b><span><span><span>- Savoir-faire</span></span></span></b><span><span><span> : Une personne qui sait </span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Développer avec un langage de programmation&nbsp;;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Maîtriser les outils de maquettage d’applicatif&nbsp;;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Rédiger la documentation (SFG, SFD, Cas test, Guide, …).</span></span></span><br></p><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a dynamic, committed, and motivated profile with excellent communication skills and good interpersonal relationships. The person should be comfortable interacting with various stakeholders, both internally and with clients. The profile should also have a real commercial sense: the ability to understand client needs, identify opportunities, promote our training offer, and actively contribute to the development of this activity.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bac+3 minimum in commerce, management, engineering or equivalent training;</li><li>Very good communication and presentation skills;</li><li>Good interpersonal skills and ease of interaction with clients;</li><li>Commercial sense and interest in business development;</li><li>Organizational skills and ability to manage multiple subjects in parallel;</li><li>Dynamism, autonomy, commitment and initiative;</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" ><b>Job Description </b></font></font><div> <p><font dir="auto" ><font dir="auto" >We are looking for a </font></font><strong><font dir="auto" ><font dir="auto" >dynamic, committed, and motivated</font></font></strong><font dir="auto" ><font dir="auto" > individual with excellent communication and interpersonal skills. The person must be comfortable interacting with a variety of people, both internally and with clients.</font></font></p> <p><font dir="auto" ><font dir="auto" >The ideal candidate will also have a strong </font></font><strong><font dir="auto" ><font dir="auto" >commercial acumen</font></font></strong><font dir="auto" ><font dir="auto" > : the ability to understand customer needs, identify opportunities, promote our training offer and actively contribute to the development of this business.</font></font></p> <p> <strong><font dir="auto" ><font dir="auto" >Main tasks:</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Participate in the development and promotion of training activities;</font></font></li> <li><font dir="auto" ><font dir="auto" >Identify and qualify customer needs;</font></font></li> <li><font dir="auto" ><font dir="auto" >Contribute to the preparation and monitoring of training offers;</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure coordination with trainers, clients and internal teams;</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in prospecting and developing new business opportunities;</font></font></li> <li><font dir="auto" ><font dir="auto" >To monitor actions and contribute to customer satisfaction and loyalty.</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >This is therefore not just an administrative or coordination role. We are looking for a </font></font><strong><font dir="auto" ><font dir="auto" >proactive, autonomous and development-oriented</font></font></strong><font dir="auto" ><font dir="auto" > person , capable of taking initiatives and contributing concretely to the growth of the business.</font></font></p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <ul> <li><font dir="auto" ><font dir="auto" >Minimum Bac+3 in business, management, engineering or equivalent training;</font></font></li> <li><font dir="auto" ><font dir="auto" >Very good communication and presentation skills;</font></font></li> <li><font dir="auto" ><font dir="auto" >Good interpersonal skills and ease with clients;</font></font></li> <li><font dir="auto" ><font dir="auto" >Commercial fiber and interest for business development;</font></font></li> <li><font dir="auto" ><font dir="auto" >Sense of organization and ability to manage several subjects in parallel;</font></font></li> <li><font dir="auto" ><font dir="auto" >Dynamism, autonomy, commitment and initiative;</font></font></li></ul></div><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>What makes us Qlik?</strong><br><span>A </span><span>Gartner® Magic Quadrant™ Leader for 15 years in a row</span><span>, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster. </span><br><span>We excel in integration and governance solutions that work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities.</span><br><strong>The Customer Success AI Business Analyst Role</strong><br><span>Step into a pivotal position as an AI Business Analyst within our Customer Success Intelligence and Agentic Ops team. Your experience in data analysis, prompt engineering and workflow design will directly contribute to strategic initiatives that enhance our customers’ experience, drive product adoption and ensure customer retention. This role offers an exciting opportunity to work at the cross roads of data, AI and operations as an integral part of our CS Agentic Ops vision and journey.</span><br><br><strong>What makes this role interesting?</strong><br><br><span>As a Customer Success (CS) AI Business Analyst you'll enjoy:</span><br><br><ul><li><span>Turning data into impact: Use your analytical skills to uncover trends and insights that improve decision-making and enhance performance across the Customer Success Organization.</span></li><li><span>Collaboration at its best: Partner with teams across the business to solve challenges and deliver on shared goals by designing and documenting AI agentic workflows or tools that intelligently automate tasks or assist humans to perform tasks more effectively.</span></li><li><span>Innovating processes: Be the one who identifies opportunities for automation and efficiency, ensuring we work smarter, not harder.</span></li><li><span>Leading with AI and Automation: Boost Customer Success productivity and effectiveness by developing re-usable AI prompts or no-code/low-code automations that support business needs customer success management at-scale.</span></li></ul><br><span>If you're looking for a role where your contributions fuel innovation and drive real impact, this is the opportunity for you.</span><br><br><strong>Here’s how you’ll be making an impact:</strong><br><br><ul><li><span>Build analytics artifacts (Qlik applications, dashboards and KPIs) and generate intelligence from data to support customer engagement, adoption and retention strategies.</span></li><li><span>Author detailed user stories, functional requirements, and process specifications for AI-driven and agentic workflows (e.g. autonomous account monitoring, escalation routing, renewal risk alerts, and CSM task automation).</span></li><li><span>Translate business needs into structured requirements that engineering, AI/ML, and product teams can execute against with confidence.</span></li><li><span>Map current-state CS processes and design future-state agentic workflows, clearly documenting triggers, decision logic, handoff points, and human-in-the-loop controls.</span></li><li><span>Expand the Customer Success AI prompt library by developing, refining or optimizing reusable inputs for generative AI models.</span></li><li><span>Identify areas for improvement in existing processes and creating related no-code/low-code automation workflows to achieve scalability and predictability of outputs.</span></li></ul><br><span>Your work will have a tangible effect on how we support our customers, achieve revenue goals, and continuously improve the way we operate.</span><br><br><strong>We’re looking for a teammate with:</strong><br><ul><li><span>A background that sets you up for success: A bachelor’s degree (or equivalent experience) in Business, Information Management or Data Science.</span></li><li><span>Proven experience: 2+ years in data analysis preferably in a SaaS, B2B technology or Customer Success environment.</span></li><li><span>Technical Proficiency: Proficiency with Qlik Sense or similar tools (SQL, Tableau, PowerBI), plus advanced Excel skills. Basic understanding of Python, APIs or LLM architecture.</span></li><li><span>Systems Analysis Foundations: Working knowledge of business/systems analysis and design. Experience creating related documentation including requirements specifications, entity relationship diagrams, process maps or data flow diagrams.</span></li><li><span>AI/Automation experience: Experience with AI prompt engineering or no-code/low-code automations to improve outputs from existing processes.</span></li><li><span>Outcome-focused: Demonstrated ability to drive innovative change and achieve positive business outcomes through data analysis, systems analysis and process design.</span></li><li><span>Communication skills that shine: The ability to clearly present insights to both technical and non-technical stakeholders.</span></li></ul><br><strong>The location for this role is:</strong><br><span>Boston, MA or King of Prussia, PA</span><br><span>Hybrid: #LI-Hybrid</span><br><br><strong>If you’re detail-oriented, motivated by problem-solving, and excited about transforming data into actionable insights, we’d love to have you on the team.</strong><br><strong>More about Qlik and who we are:</strong><br><span>Find out more about ‘Life at Qlik’ on social: </span>Instagram, LinkedIn, YouTube<span>, and </span>X/Twitter<span>, and to see all other opportunities to join us and our values, check out our </span>Careers Page.<br><strong>What else do we offer?</strong><br><ul><li><span>Named in Newsweek’s ‘Americas Greatest Workplaces 2025’: </span>https://rankings.newsweek.com/americas-greatest-workplaces-2025.</li><li><span>Genuine career progression pathways and mentoring programs.</span></li><li><span>Culture of innovation, technology, collaboration, and openness.</span></li><li><span>Flexible, diverse, and international work environment.</span></li></ul><br><span>Giving back is a huge part of our culture. Alongside an extra “change the world” day plus another for personal development, we also highly encourage participation in our </span>Corporate Responsibility Employee Programs.<br><strong>Salary and Benefits:</strong><span> The anticipated base salary range for this role is&nbsp;$85,000 USD to $100,000 USD per year. Final&nbsp;compensation&nbsp;offered by Qlik will be based on factors such as the candidate’s location, job-related skills, education, experience, and other business and organizational needs.</span><br><span>This position is eligible for comprehensive benefits, including - but not limited to - medical, dental, and vision coverage life and AD&amp;D, short and long-term disability coverage, paid time off, paid parental / maternity leave, participation in a 401(k) program that includes company match, and many other additional voluntary benefits.</span><br><strong>Application Window:</strong><span> The application window is 60 days, but applicants are encouraged to apply as soon as possible.&nbsp;The posting will be removed before the application window closes if the position is filled.</span><br><strong>For positions in Massachusetts:</strong><span> It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.</span><br><span>Qlik is an Equal Opportunity/Affirmative Action Employer. We are committed to fostering a workplace that is diverse, equitable and inclusive.</span><br><span>Qualified applicants will receive consideration for employment without regard to actual or perceived: race, color, religion, sex, sexual orientation, gender identity, pregnancy and related medical conditions, genetic information, national origin, age, marital status, protected veteran status, disability status or any other characteristic protected by applicable law. For United States applicants and employees, go to the US Department of Labor’s website to review the Equal Employment Opportunity Posters, including the “Know Your Rights” and “Pay Transparency Nondiscrimination” posters.</span><br><span>If you need assistance applying for a role due to a disability, please submit your request via email to </span>accessibilityta@qlik.com. <span>Any information you provide will be treated according to Qlik’s</span> Recruitment Privacy Notice<span>. Qlik may only respond to emails related to accommodation requests.</span><br><span>Qlik uses artificial intelligence (e.g. Talent Intelligence developed by Eightfold) to screen and summarize resumes, assess and evaluate candidates, and score candidates for all positions at Qlik. Any hiring decision will involve a human review, and you will not be subject to decisions based solely on automated means. For questions about this tool, contact </span>accessibilityta@qlik.com<span>.</span><br><span>Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means.</span><br><br> </div>