وظائف مراقب جودة في المغرب

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Sothema</strong> operates within a <strong>performance-driven and competitive culture</strong>, where ambition, results orientation and customer focus are key priorities. This dynamic is closely balanced by a <strong>collaborative environment</strong> that promotes trust, teamwork and close leadership. The company also relies on a <strong>structured organization</strong> to ensure efficiency, quality and process consistency. An <strong>innovation component</strong> further complements this balance, supporting adaptability and continuous improvement. </p><br><br> <br> Job : <p> <strong>Raw Material Quality Control Manager</strong></p><br><br> <p> <br> Join a dynamic company operating in the pharmaceutical industry as a Raw Material Quality Control Manager. Based in Bouskoura, your main mission will be to ensure the compliance and quality of raw materials used in our production processes.<br> Missions principales :</p><br><br> <ul> <li> Plan and communicate the analysis schedule within the defined deadlines</li> <li> Control the preparation of reagents and solutions needed for analyses, as well as their traceability</li> <li> Ensure the calibration and proper functioning of laboratory equipment</li> <li> Supervise the execution of physico-chemical and microbiological analyses of raw materials</li> <li> Ensure the availability of laboratory needs: glassware, chemicals, consumables, etc.</li> <li> Control storage conditions for reagents, reference standards, and consumables</li> <li> Manage the raw material sample archive and ensure compliance with retention deadlines</li> <li> Develop and update procedures related to laboratory activities</li> <li> Identify and propose areas for improvement in work methods and processes</li> <li> Develop the team's professional expertise by ensuring technical and regulatory monitoring</li> <li> Participate in continuous improvement projects related to laboratory activities</li> <li> Monitor team and activity performance through tracking indicators</li> </ul> <p> Profile sought :</p><br><br> <ul> <li> Master's degree (Bac+5), Engineer or Master's in Quality Control, Chemistry, Biology, or equivalent</li> <li> Proven experience in the pharmaceutical industry and in team management</li> <li> Mastery of quality control protocols and rules</li> <li> Good knowledge of raw material and pharmaceutical product statuses</li> <li> Knowledge of pharmaceutical standards: GLP, GMP, GCP, GDP, USP, European Pharmacopoeia, etc.</li> <li> Team spirit, commitment, rigor, and continuous improvement orientation</li> </ul> <br> <br> Required profile : <p> To excel in this role, a <strong>Master's degree (Bac +5) or higher</strong> is required, ideally in the fields of <strong>Production, Quality, Safety, or Maintenance</strong>. A solid understanding of regulatory requirements and good manufacturing practices in the pharmaceutical sector is essential.</p><br><br> <p> We are looking for someone with significant experience of <strong>5 to 10 years</strong> in a similar position, ideally gained within the pharmaceutical industry or a related sector requiring strict quality control. Your professional background should demonstrate mastery of control techniques and proven team management skills.</p><br><br> <ul> <li> Excellent knowledge of raw material analysis and control techniques.</li> <li> Mastery of quality standards (GMP, ISO, etc.) and pharmaceutical sector regulatory requirements.</li> <li> Proven ability in <strong>project management</strong> and <strong>problem-solving</strong>.</li> <li> <strong>Team management</strong> and employee development skills.</li> <li> Very good organizational skills, rigor, and reliability.</li> <li> Good interpersonal skills and excellent communication abilities, both written and oral.</li> <li> Proficiency in computer tools and quality management software.</li> <li> <strong>Analytical skills</strong> and proactivity in suggesting improvements.</li> </ul> <p> If you see yourself in this profile and wish to take on a new exciting challenge within a growing company, we invite you to apply without delay using the button below "Send my CV to the recruiter".</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Kitea</strong> is characterized by a corporate culture centered on <strong>collaboration</strong>, where teamwork, trust and strong human relationships play an essential role. The company promotes close leadership that supports employee engagement, accountability and development. This collaborative foundation is strengthened by an <strong>openness to innovation</strong>, encouraging agility, creativity and adaptation to market changes. It also relies on a structured organization and a performance-oriented mindset, ensuring efficiency, reliability and a focus on results. </p><br><br> <br> Job : <p>KITEA Group is recruiting a Warehouse Quality Control Agent to strengthen its Supply Chain teams.</p><br><br><p>Main missions</p><br><br><p>Ensure the qualitative and quantitative control of goods upon their arrival at the warehouse, identify anomalies (defects, missing items, non-conformities), and guarantee the conformity of products to KITEA Group's specifications and quality standards.</p><br><br><p>As such, your main responsibilities will be:</p><br><br><p>Control the qualitative and quantitative conformity of goods upon their arrival at the warehouse.<br>Verify compliance with technical specifications, quality standards, and defined specifications.<br>Identify, analyze, and report anomalies, defects, damages, or discrepancies found during reception.<br>Prepare non-conformity reports and ensure follow-up of corrective actions with stakeholders.<br>Collaborate with the Purchasing, Supply, Logistics teams, and suppliers to resolve quality disputes.<br>Monitor and analyze quality indicators related to receptions.<br>Participate in quality audits and continuous improvement of control and reception processes.<br>Ensure the application of quality procedures and safety standards in effect within the warehouse.<br>Profile sought<br>Bac+5 degree in Quality, Logistics, Supply Chain, Industrial Engineering, or equivalent.<br>First experience in a similar role in a logistics, industrial, or retail environment is desirable.<br>Good command of quality control tools and non-conformity management.<br>Knowledge of logistics processes and warehouse reception operations.<br>Proficiency in IT tools and Warehouse Management Systems (WMS).<br>Excellent analytical, synthesis, and reporting skills.<br>Rigor, organizational skills, responsiveness, and team spirit.<br>&nbsp;</p><br><br> <br> <br> Required profile : <p>A diploma of <strong>Master's degree (Bac+5) or higher</strong> is required.</p><br><br><p>Significant professional experience of <strong>5 to 10 years</strong> is sought.</p><br><br><p>To excel in this role, your background must demonstrate solid expertise in the areas of <strong>production</strong>, <strong>quality</strong>, <strong>safety</strong>, and <strong>maintenance</strong>. Your skills in <strong>team management</strong>, <strong>analysis</strong>, and <strong>problem-solving</strong> will be essential. Excellent command of quality tools and methods is expected, as well as the ability to communicate effectively with all levels of the organization.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Use Your Power for Purpose</b></p><br><br><p>Everything we do is driven by an unwavering commitment to delivering safe and effective products to patients. Our quality culture, which is both science and risk-based, is flexible, innovative, and customer-oriented. You will play a crucial role in improving patients' lives by ensuring the highest standards of Good Manufacturing Practices (GMP) are met. Your work will directly contribute to the safety and efficacy of our products, making a tangible difference in the lives of patients worldwide.</p><br><br><p><b>What You Will Achieve</b></p><br><br><p>In this role, you will:</p><br><br><ul><li>Perform analytical and/or microbial testing accurately and efficiently following Good Manufacturing Practices (GMP) and Good Laboratory Practices (GLP) requirements.</li></ul><ul><li>Interpret and evaluate data in terms of accuracy, precision and potential good manufacturing Practices impact and recommend appropriate corrective actions.</li><li>Support the troubleshooting and resolution of equipment and testing issues, ensuring operational readiness.</li><li>Manage and maintain reagents, references standards and laboratory consumables inventories, ensuring they are valid and stored correctly.</li><li>Support routine data review following written procedures.</li><li>Maintain training to current standards and procedures on all assigned curriculums</li><li>Participate in Laboratory investigations and propose CAPA for the identified root cause.</li><li>Contribute to the completion of improvement projects, manage own time to meet agreed targets and develop plans for work activities on own projects within a team.</li></ul><ul><li>Manage personal time and professional development, being accountable for results.</li></ul><ul><li>Maintain data integrity and ensure compliance with company SOPs, GLP and cGMP regulations.</li></ul><ul><li>Participate in 5S team initiatives and practice good housekeeping, ensuring all safety procedures for site and QC laboratories are followed.</li></ul><br><p><b>Here Is What You Need</b> (Minimum Requirements):</p><br><br><ul><li>Bachelor's degree (Chemistry, Biology, Biotechnology or similar)</li></ul><ul><li>First experience in the pharmaceutical industry is highly appreciated</li></ul><ul><li>Knowledge of laboratory equipment, testing, and techniques</li><li>Knowledge of Good Manufacturing Practices and its application standards, processes, and policies.</li><li>Excellent organizational skills and strong ability to multi-task across various projects and activities</li><li>Strong written and verbal communication skills (French and English)</li><li>High level of attention to detail</li><li>Self-motivated and able to work in minimal direction</li><li>Broad experience with Microsoft Office products</li></ul><br><p><b>Bonus Points If You Have&nbsp;</b>(Preferred Requirements):</p><br><br><ul><li>Ability to manage multiple priorities and meet deadlines.</li><li>Ability to work independently and as part of a team</li><li>Excellent interpersonal skills and the ability to communicate effectively with colleagues at all levels</li><li>Adaptability and willingness to learn new techniques and procedures</li></ul><ul><li>Experience using common AI tools, including generative technologies such as Microsoft Copilot, to support problem solving and enhance productivity.</li></ul><br><p>Work Location Assignment:&nbsp;On Site</p><br><br><p><b>Worker Type: </b>CDD 6 months</p><br><br> <br>Work Location Assignment: On Premise<br><br><p><span><span><span><span><span><span><span><span><span>Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.</span></span></span></span></span></span></span></span></span></p><br><br><br><br><p>To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on&nbsp;<span><u>Pfizer Careers</u></span>.</p><br><br>&amp;#xa;Quality Assurance and Control<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>You will ensure the completion and reliability of microbiological analyses of raw materials, work in progress, and finished products, as well as the microbiological monitoring of production environments, in strict compliance with regulatory requirements (GMP, Pharmacopoeias, ISO).</p><br><br><p>Key Responsibilities</p><br><br><ul><li>Perform microbiological analyses: germ counts, search for specific germs, sterility tests, endotoxins (LAL).</li><li>Ensure microbiological control of water, air, surfaces, and personnel.</li><li>Prepare and control culture media (sterility, fertility).</li><li>Conduct tests according to validated methods (Ph. Eur., USP, ISO).</li><li>Ensure traceability of samples and results (LIMS).</li><li>Perform environmental monitoring of production areas (class D) and analyze trends.</li><li>Participate in OOS/OOT investigations, CAPA, and SOP updates.</li><li>Contribute to the maintenance, qualification, and metrology of laboratory equipment.</li><li>Strictly apply HSE, hygiene, and biological safety rules.</li></ul> <br> <br> Required profile : <ul><li>Education: Bachelor's degree +3 in microbiology, biology, biotechnology, or pharmacy.</li><li>Experience: Minimum 3 years in a pharmaceutical or food industry laboratory in a GMP environment.</li><li>Technical skills: membrane filtration, seeding, incubation, LAL, microbial identification.</li><li>Knowledge: GMP, European Pharmacopoeia, ISO 17025.</li><li>Tools: LIMS, Excel, microbiological monitoring software.</li><li>Languages: fluent French</li><li>Qualities: rigor, organizational skills, team spirit, responsiveness, and adherence to procedures.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Air Arabia</strong> is defined by a deeply <strong>human and collaborative</strong> culture, where trust, teamwork, and mutual support guide everyday operations.<br> Managers maintain a close, supportive presence, ensuring a stable and empowering work environment for all employees.<br> This people-centric mindset is reinforced by strong <strong>structure and process discipline</strong>, essential for quality, reliability, and safety in aviation.<br> <strong>Performance</strong>, ambition, and a healthy competitive spirit contribute to the company’s drive, while <strong>innovation</strong> supports continuous improvement in a fast-evolving industry. </p><br><br> <br> Job : <p><strong>Job Purpose</strong></p><br><br><p>Nominated by the airline and accepted by the respective civil aviation authority as "Post Holder", the job holder shall monitor and verify all activities in the areas of Flight Operations, Ground Operations, Flight Training, and Engineering Maintenance ensuring all are being carried under the supervision of the relevant "Nominated Post Holder" in compliance with the airline, respective civil aviation authority, and other Regulatory Bodies' standard requirements and regulations.&nbsp;</p><br><br><p><strong>Key Result Responsibilities</strong></p><br><br><p>1- Leads the "Quality Assurance" team and operational activities ensuring all are as per standards, rules and regulations required by the respective civil aviation authority, manufacturer's manuals, and the airline's adopted policies and procedures with focus on safety, efficiency, cost-effectiveness, and human factors considerations.<br>2- Verifies and ensures that Company's established operations, policies, procedures and internal rules and regulations are met under the supervision of the relevant "Nominated Post Holder" and are in compliance and accordance with:<br>a. Conditions and Restrictions of the AOC.<br>b. Applicable Regulatory Requirements<br>c. All relevant Authority Regulations and additional standards set by the Airline.<br>3- Acts as the ultimate accountable manager to ensure that "Quality Assurance Program" is adequately and timely established and implemented in compliance and accordance with applicable regulations and approved manuals.<br>4- Plans, implements and monitors the annual audit plan and inspections; identifies non-conformities, problems or deficiencies and proposes corrective measures and alternative solutions. Monitors and assures that corrective actions are timely taken and placed effective by the responsible line manager.<br>5- Advises the "Accountable Manager" on Quality related matters and supports with needed information and independent assessment of audits and inspections results as well on correction loops as a regular standard basis for the formal management's evaluation of the Quality System effectiveness.<br>6- Establishes effective working relationships/liaises with the respective civil aviation authority, regulatory bodies, Airbus, OEMs, Suppliers, Vendors and Airline Customers, etc., to pursue and facilitate function related needs.</p><br><br><p>7- Sets, implements, and enforces the overall "Quality Assurance" system: policies, procedures, manuals based on regulations, inputs, and recommendations from the Department /Function Heads and Line Managers.</p><br><br><p>8- Establishes, promotes and maintains a corporate culture where "Quality" and "Safety" have top priority in all activities run by all employees (quality and safety awareness) and ensures all aspects of airline operations comply with the Airline's aviation safety Program.</p><br><br><p>9- Partners with departments to ensure all concerns of the "Manager Safety" and "Manager Security" are addressed to concerned, investigated, and resolved in compliance with the Airline's Safety Program.<br>10- Collaborates with Stakeholders such as Legal, Finance, HR and other cross-functional departments and teams to carry out function-related work ensuring timely delivery, efficiency, and cost-effectiveness in utilization of resources, systems and tools.<br>11- Manages the skills and performance of the "Quality Team" with focus on knowledge sharing, process improvement as well as career enhancement. Motivates, coaches, mentors and monitors the overall performance of the team members to achieve high standards in delivering results.<br>12- Partners with HR to set objectives and identify KPIs for the respective team members; ensures his/her subordinates are fully aware and knowledgeable of their targets. Provides on-going support and supervision to the team members to assist them achieve their goals and bridge any gaps identified.<br>13- Provides necessary guidance and support to the Hubs on various matters (policies, procedures, regulations, contracts, communication with vendors, etc.) to assist them in their audit checks.<br>14- Represents the airline officially at the "Authorities", "Regulatory Bodies" and externally in all "Quality" related matters, meetings and events.<br>&nbsp;</p><br><br> <br> Required profile : <p><strong>Qualifications (Academic, training, languages)</strong></p><br><br><p>Post Holder Maintenance/Post Holder Operations</p><br><br><p>Aircraft Maintenance Engineer Licence (CAR66- AMEL),and/or a Bachelor degree in Aircraft Engineering/Aeronautical/Auditing or equivalent;<br>Alternately, a diploma or certificate in the related field and/or ATPL (Airline Transport Pilot License - more than 3000 FH) from a recognized institution combined with needed experience and exposure.<br>Must have completed formal aeronautical maintenance training if it was not his/her major.<br>Must be eligible for approval by the respective civil aviation authority as Manager Quality Assurance "Post Holder".<br>Certificates related to Auditing, Quality Assurance and/or Compliance such as IOSA or ISO - Lead Assessor are highly desirable and some may be treated as conditional for this role.<br>Proficient in Microsoft Office (Advanced Excel and PowerPoint)<br>Excellent command over both written and verbal communication skills: reporting, presentations, etc.<br>Fluent in English Language &amp; national language of country of employment is a plus.</p><br><br><p><strong>Work Experience</strong></p><br><br><p>&nbsp;- 8+ years of working experience in different disciplines in the aviation/airline industry, with a minimum of 4 years at least leading the "Quality Assurance" or "Compliance" function; low cost airline experience is a plus.<br>- Extensive knowledge in civil aviation authority and regulatory bodies' rules and regulations and requirements pertaining to Flight Operations, Ground Operations, Flight Training, and Engineering Maintenance: policies, procedures, manuals, certification, and licensing.<br>- General knowledge in ICAO ISARPS.<br>- In-depth knowledge and experience in airline documentation and records control systems.<br>- Aircrafts technical knowledge and relative exposure to aircrafts maintenance is a plus.<br>- Comprehensive knowledge and working exposure to Safety and Security functional requirements and measures in airlines; knowledgeable in internal/external audit practices.<br>- Experienced in managing the continuing airworthiness of aircrafts in line with Authorities, Manufacturers, and OEMs standard requirements.<br>- Experienced in designing and implementing policies, procedures and manuals as per business needs and in line with adopted regulations and approved quality standards.<br>- Influential at all levels including internal and external parties; experienced in managing relationships at work place and managing a diverse team of people (Skills/Experience).<br>- Proven skills in analysing data, identifying pitfalls and recommending corrective measures.<br>- Cost-oriented, possesses effective problem solving and decision making skills.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Performance et support</p><br><br><p>Qualite - Assurance qualite operations</p><br><br><p>Process Quality Assurance Manager F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur &amp; Cadre</p><br><br><p>Temps complet</p><br><br><p>Rattaché(e) à la Direction Qualité, votre rôle principale sera d'assurer le respect des exigences clients/autorités pour garantir la conformité des processus<br>Ainsi de stimuler l'amélioration continue, garantir la performance et de faire vivre le système qualité/safety et accompagner son appropriation par tous<br>En particulier, votre mission consistera à :<br>Comprendre et décliner les attentes / exigences du client et des autorités. <br>Accompagner le personnel à la compréhension et à l'application des exigences clients et autorités<br>Etre le point focal qualité de son périmètre lors des audits internes et externes.<br> Protéger le client de la non-qualité<br> Piloter, participer et accompagner les enquêtes et analyses causales<br> Analyser les non-conformités vis-à-vis des potentiels impacts sur la sécurité des vols<br>Piloter la mise en place des actions de sécurisation pour chaque écart et non-qualité exportée<br> Traiter les non-conformités de sa responsabilité<br>S'assurer que chaque DAC/CAR est correctement pilotée par le responsable de l'écart<br>Réunir les éléments permettant la clôture les DAC/CAR<br>Stimuler l'amélioration continue<br>Garantir la performance<br>Participer à l'obtention de la qualité de façon efficace<br>Définir les indicateurs qualité de son périmètre en collaboration avec la hiérarchie du ou des secteurs<br>Identifier et aider à la mise en place du plan d'actions pour réduire les coûts de non-qualité et les réclamations clients<br>Privilégier la prévention et l'anticipation<br>Partager les Retours d'Expérience et retours au déclarant<br> Définir, planifier et réaliser les surveillances associées à son périmètre<br> Vérifier l'efficacité des actions correctives et préventives<br>Piloter le plan d'actions issu du Safety Management System / Screening Committee<br>Participer à la mise à jour des risques selon le Safety Management System.<br>Etre le relai du déploiement des démarches pour l'amélioration de la qualité (FH, FOD, …)<br>Faire vivre un système qualité simple et approprié par tous<br>Garantir l'application de la politique qualité, le respect des fondamentaux qualité et l'application des procédures du Système de Management de la qualité et de la Sécurité<br>Former et sensibiliser le personnel aux fondamentaux qualité et au Système de Management de la Qualité et de la Sécurité<br>Surveiller le processus de qualification du personnel<br>Valider la (re)qualification des installations procédés spéciaux<br>Participer au processus de validation industrielle<br>Participer au processus d'amendement des listes de capacité</p><br><br><p>Vous êtes de formation Bac+5 en Ingénierie ou équivalent, vous avez une expérience de 8 ans et plus dans un poste similaire idéalement dans le secteur aéronautique<br>Vous êtes Rigoureux(se), doté(e) d'un fort leadership, d'un esprit d'analyse et d'un sens de l'innovation, vous appréciez le travail en équipe alors ce poste est fait pour vous !</p><br><br><br> </div>

<p>As a Quality Control Inspector, you'll be reporting to an Operations Manager and working as a part of our Operations team. At QIMA, the role of Operations is to deliver our industry-leading services to our clients while ensuring that all the work is performed to the QIMA standard of quality. Your role in this will be to:</p><ul><li>Check email daily in order to receive inspection documents and guidelines;</li><li>Attend inspections on time and communicate with supplier in a professional way;</li><li>Perform the inspection of the merchandise according with company procedures.</li><li>Supervise the stuffing of the containers according with company procedures;</li><li>Fulfill inspection reports according with company procedures and time lines.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Think you have what it takes? First of all, we want someone with:</p><ul><li>Experience in quality management, especially softlines/ garments/ textiles/ footwear (2 years or more);</li><li>Knowledge of AQL standards, as well as relevant safety and quality regulations;</li><li>Good command of English (spoken and written);</li><li>Great attention to detail and strong professional ethics.</li></ul>

<p>As a Quality Control Inspector, you'll be reporting to an Operations Manager and working as a part of our Operations team. At QIMA, the role of Operations is to deliver our industry-leading services to our clients while ensuring that all the work is performed to the QIMA standard of quality. Your role in this will be to:</p><ul><li>Check email daily in order to receive inspection documents and guidelines;</li><li>Attend inspections on time and communicate with supplier in a professional way;</li><li>Perform the inspection of the merchandise according with company procedures.</li><li>Supervise the stuffing of the containers according with company procedures;</li><li>Fulfill inspection reports according with company procedures and time lines.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Think you have what it takes? First of all, we want someone with:</p><ul><li>Experience in quality management, especially softlines/ garments/ textiles/ footwear (2 years or more);</li><li>Knowledge of AQL standards, as well as relevant safety and quality regulations;</li><li>Good command of English (spoken and written);</li><li>Great attention to detail and strong professional ethics.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>As part of strengthening our client's teams, we are recruiting a Quality Assurance Officer on a temporary contract for a duration of 6 months.</p><br><br><p>Your tasks:<br>• Ensure the conformity of manufacturing, packaging, analysis, and stability files<br>• Prepare batch files for release by the Responsible Pharmacist<br>• Manage quality documentation<br>• Participate in the management of non-conformities (deviations, complaints, etc.)<br>• Contribute to Product Quality Reviews (PQR)<br>• Ensure the follow-up and closure of CAPAs within deadlines<br>• Participate in self-inspections, supplier audits, and action plan follow-up<br>• Write and update quality procedures<br>• Participate in Quality Walks to ensure compliance with Good Manufacturing Practices (GMP)<br>• Raise awareness and train staff on GMP, especially new employees<br>• Participate in cross-functional quality projects and propose continuous improvement actions<br>• Provide regular reporting to the Quality Assurance Manager<br>&nbsp;</p><br><br> <br> Required profile : <p>Profile sought:<br>• Master's degree (Bac+5) in Pharmacy, Biology, Chemistry, or equivalent<br>• Significant experience in Quality Assurance in the pharmaceutical industry<br>• Good knowledge of Good Manufacturing Practices (GMP)<br>• Proficiency in quality document management, CAPAs, deviations, and audits<br>• Good command of office tools<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>Independently performs routine and non-routine testing. Performs laboratory testing within a GMP environment in support of one or more of the following areas; raw materials, in-process product, final Bulk product, stability, and/or validation. Analyzes test data, evaluates results and forms conclusions with minimal outside input. Is able to recognize laboratory technique or instrumental events that could impact the integrity of the test data. Recognizes and resolves simple to moderately complex technical problems. Writes procedures with minimal guidance. Works under the general guidance of a supervisor but can effectively manage their own time to ensure timely completion of assigned duties. Trends data to support assay performance. Effectively writes all types of exception reports. Responsibility includes technical writing and execution of test method to support new product introduction into Quality Control.</p><br><p>Responsibilities</p><br><ul><li>Performs more complex test methods as written to support product/material release with minimal error.</li><li>Understands laboratory techniques and principles performed.</li><li>Interprets experimental data for conformance with product/material specifications.</li><li>Understands, implements and maintains GMP with respect to laboratory records, procedures, and systems in accordance with procedural requirements.</li><li>Assists with writing and performs validation assays per approved protocols.</li><li>Can effectively perform a multitude of laboratory techniques for which they are trained on with minimal error.</li><li>Make recommendations for process improvement.</li><li>Writes/revises procedures as necessary and provides support for department.</li><li>Develops and maintains trend reports, backlog report, and document error reports which support departmental performance.</li><li>Authors all types of Investigations and deviations effectively. Assist in troubleshooting assays.</li></ul><br>Qualifications<br><br><ul><li>BA/BS in Chemistry, Biochemistry, Medical Technology, Biology or equivalent science degree.</li><li>5-8 years of related work experience</li><li>Maintains their certifications as needed for assigned job tasks.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the&nbsp;time&nbsp;of&nbsp;this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic&nbsp;location,&nbsp;and&nbsp;we&nbsp;may ultimately pay more or less than the posted range. This range may be modified in the&nbsp;future.&nbsp;​</p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</p><br></li><li><p>This job is eligible to participate in our short-term incentive&nbsp;programs. ​</p><br></li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The&nbsp;amount&nbsp;and&nbsp;availability&nbsp;of any&nbsp;bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee remains in the Company's&nbsp;sole&nbsp;and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be modified at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.&nbsp;</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<p>As a Quality Control Inspector, you'll be reporting to an Operations Manager and working as a part of our Operations team. At QIMA, the role of Operations is to deliver our industry-leading services to our clients while ensuring that all the work is performed to the QIMA standard of quality. Your role in this will be to:</p><ul><li>Check email daily in order to receive inspection documents and guidelines;</li><li>Attend inspections on time and communicate with supplier in a professional way;</li><li>Perform the inspection of the merchandise according with company procedures.</li><li>Supervise the stuffing of the containers according with company procedures;</li><li>Fulfill inspection reports according with company procedures and time lines.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Think you have what it takes? First of all, we want someone with:</p><ul><li>Experience in quality management, especially softlines/ garments/ textiles/ footwear (2 years or more);</li><li>Knowledge of AQL standards, as well as relevant safety and quality regulations;</li><li>Good command of English (spoken and written);</li><li>Great attention to detail and strong professional ethics.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Intetics Inc.<br>, a global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions, is seeking a highly skilled and experienced Senior QA Engineer (Manual + Automation) to join our dynamic team on a full-time basis.<br> About the project: This project offers a unified platform that consolidates vulnerability, threat, and asset data, enabling organizations to effectively prioritize and remediate critical exposures.<br> By integrating information from over 150 security tools, it provides a centralized hub for risk-based vulnerability management, automating workflows and enhancing security outcomes.<br> The platform is designed to scale and streamline vulnerability and exposure management programs, ensuring efficient mitigation of potential threats Overview We are seeking a detail-oriented and proactive Senior QA Engineer to join our team.<br> This role will be responsible for ensuring the quality, reliability, and performance of our products by executing both manual and automated testing across front-end and back-end systems.<br> The ideal candidate is passionate about software quality, comfortable collaborating with cross-functional teams, and eager to continuously improve testing practices, tools, and frameworks.<br> Key Responsibilities Testing &amp; Quality Assurance - Plan, design, and execute manual and automated test cases to validate product functionality, performance, and security.<br> - Perform functional, regression, smoke, and integration testing, ensuring coverage of positive, negative and edge cases.<br> - Map test cases to business requirements and functional designs, ensuring complete traceability.<br> - Document and report defects, verify bug fixes, and ensure timely resolution in collaboration with development teams.<br> - Maintain a strong understanding of processes, system flows, and data requirements to validate overall system behavior.<br> Automation &amp; Tools - Develop and maintain automation frameworks to enhance efficiency, maintainability, and scalability.<br> - Implement automation scripts using Java and Selenium WebDriver, leveraging design patterns such as the Page Object Model.<br> - Integrate automated tests into CI/CD pipelines and identify opportunities to optimize test execution within DevOps workflows.<br> - Continuously evaluate and recommend new technologies, tools, or processes that improve QA effectiveness.<br> Collaboration &amp; Strategy - Partner with QA Lead, developers, and product managers to define acceptance criteria and clarify requirements.<br> - Contribute to the definition and execution of the team’s quality assurance strategy and test plans.<br> - Support the transition of existing manual test cases into automated suites where appropriate.<br> - Evangelize quality assurance best practices within the engineering team.<br> - Proven experience in manual and automation testing, including test case design and execution.<br> - Hands-on expertise with Selenium WebDriver, Java, and CI/CD pipelines.<br> - Experience with Agile methodologies and working in DevOps environments.<br> - Familiarity with test case management tools and defect tracking systems.<br> - Strong knowledge of cloud environments (AWS, GCP, or Azure).<br> - Experience identifying appropriate test scenarios, including edge cases and error handling.<br> - Excellent communication skills, with experience working in distributed teams across multiple time zones.<br> - Familiarity with collaboration tools such as Slack and Microsoft Teams.<br> - Desired but not essential: exposure to security testing tools.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" ><b>Job Description </b></font></font><div> <p> <strong><font dir="auto" ><font dir="auto" >Job Description</font></font></strong> </p> <p><font dir="auto" ><font dir="auto" >We are looking for an </font></font><strong><font dir="auto" ><font dir="auto" >experienced QA engineer</font></font></strong><font dir="auto" ><font dir="auto" > to strengthen our QA team, ensuring product quality throughout the development cycle. The role covers </font></font><strong><font dir="auto" ><font dir="auto" >functional web and mobile testing</font></font></strong><font dir="auto" ><font dir="auto" > , </font></font><strong><font dir="auto" ><font dir="auto" >API testing</font></font></strong><font dir="auto" ><font dir="auto" > , and </font></font><strong><font dir="auto" ><font dir="auto" >active contribution to mobile test automation</font></font></strong><font dir="auto" ><font dir="auto" > within an </font></font><strong><font dir="auto" ><font dir="auto" >Agile/SAFe framework.</font></font></strong> </p> <p> <strong><font dir="auto" ><font dir="auto" >Your responsibilities:</font></font></strong> </p> <p><font dir="auto" ><font dir="auto" > Functional testing &amp; validation of User Stories</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Analyze user stories and </font></font><strong><font dir="auto" ><font dir="auto" >design tests based on acceptance criteria</font></font></strong> </li> <li><font dir="auto" ><font dir="auto" >Participate in the </font></font><strong><font dir="auto" ><font dir="auto" >drafting and clarification of acceptance criteria</font></font></strong> </li> <li><font dir="auto" ><font dir="auto" >Prepare the </font></font><strong><font dir="auto" ><font dir="auto" >datasets</font></font></strong><font dir="auto" ><font dir="auto" > necessary for the tests</font></font></li> <li><font dir="auto" ><font dir="auto" >Organize, prioritize, and execute tests within the sprint</font></font></li> <li>Tests Web, <strong>tests mobile (iOS / Android)</strong> et tests UAT</li> <li><font dir="auto" ><font dir="auto" >Ensuring relevant </font><font dir="auto" >and risk-oriented </font></font><strong><font dir="auto" ><font dir="auto" >test coverage</font></font></strong><font dir="auto" ></font></li> <li><font dir="auto" ><font dir="auto" >Communicate progress and quality alerts to the team</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" > Tests of non r egression (NRT)</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Identify the </font></font><strong><font dir="auto" ><font dir="auto" >impact areas</font></font></strong><font dir="auto" ><font dir="auto" > and points of attention</font></font></li> <li><font dir="auto" ><font dir="auto" >Prioritize and execute regression tests</font></font></li> <li><font dir="auto" ><font dir="auto" >Adapt the TNR scope according to project risks and constraints</font></font></li> <li><font dir="auto" ><font dir="auto" >Communicate progress and results regularly.</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" > Anomaly Management</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Identify, investigate and reproduce the anomalies</font></font></li> <li><font dir="auto" ><font dir="auto" >Write clear and complete bug tickets in </font></font><strong><font dir="auto" ><font dir="auto" >JIRA/XRAY</font></font></strong> </li> <li><font dir="auto" ><font dir="auto" >Describe the anomalies (front/back)</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure retesting and follow-up until correction</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" > Test automation (primarily mobile)</font></font></p> <ul> <li><br></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <p> <strong>Qualifications : </strong> </p> <ul> <li> <p><font dir="auto" ><font dir="auto" >A Master's degree (Bac+5) from an engineering school or equivalent university qualification with a specialization in computer science, or equivalent significant experience.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >4-7 years of experience </font></font><strong><font dir="auto" ><font dir="auto" >in a similar position</font></font></strong> </p> </li> <li><font dir="auto" ><font dir="auto" >An ISTQB Foundation or Advanced certification is a valuable asset.</font></font></li> </ul> <p> <strong><font dir="auto" ><font dir="auto" >LANGUAGES</font></font></strong> </p> <ul> <li> <strong><font dir="auto" ><font dir="auto" >French: current</font></font></strong> </li> <li> <strong><font dir="auto" ><font dir="auto" >English: fluent</font></font></strong></li></ul></div><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">Job Description <div> <p> <strong> Responsibilities : </strong> </p> <ul> <li>Analyse functional requirements, define the appropriate test approach, and ensure full traceability between requirements and test coverage.</li> <li>Design, structure and execute functional test scenarios (manual + basic automation)across web, mobile and API layers, ensuring clear documentation and reliable test evidence.</li> <li>Prepare test environments, manage test data, and contribute to continuous improvement of QA practices, tools and methodologies.</li> <li>Identify, report and track defects while collaborating closely with development, product and business teams to ensure alignment and functional quality.</li> <li>Actively participate in Agile ceremonies and support knowledge sharing by assisting and guiding junior testers within the team.</li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <p> <strong>Required Skills : </strong> </p> <ul> <li>Solid experience in manual functional testing on web and/or mobile applications.</li> <li>Strong skills in writing clear test cases, executions and reports.</li> <li>Understanding of <strong>REST APIs, JSON/XML</strong> and validation with <strong>Postman </strong>or similar tools.</li> <li><font dir="auto" ><font dir="auto" >Test management: </font></font><strong><font dir="auto" ><font dir="auto" >Jira, Xray, TestLink, HP</font></font></strong><font dir="auto" ><font dir="auto" > ALM</font></font></li> <li>Collaboration: <strong>Confluence, Microsoft Teams</strong>.</li> <li>Multi device testing (BrowserStack, iOS/Android smartphones &amp; tablets).</li> <li>Exposure to CMS/ERP environments is a plus (Drupal, Hybris/HMC).</li> <li>Basic notions of automation with <strong>Selenium, Karate, Katalon</strong>, or similar tools.</li> </ul> <p> <strong>Soft Skills :</strong> </p> <ul> <li>Analytical mindset, detail oriented, structured, autonomous.</li> <li>Strong communication skills in English.</li> <li>Comfortable working in cross functional Agile teams.</li> </ul> <p> <strong> Profile :</strong> </p> <ul> <li>Bachelor or Master s degree in Computer Science or related field.</li> <li>3 to 5 years of experience in functional testing.</li> <li>Experience in Agile/Scrum environments.</li> <li>ISTQB certification appreciated.</li></ul></div><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Intetics Inc.<br>, a leading global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions, is looking for QA Automation Engineer to enrich its team with a skilled professional to spread company’s ideas, vision, content and messages.<br> Responsibilities: Hands-on experience Test Management Tools (e.<br>g. Test Rail, xRay, Zephyr) Hands-on experience on CI tools (e.<br>g. GitHub Actions, Azure DevOps, Jenkins) Object-oriented Programming Scripting with languages such as Kotlin, Java, JavaScript Mobile automation using Appium Web automation using Selenium API testing using Postman, Rest Assured SQL queries GraphQL Performance testing Supporting Production Environment Financial industry experience</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><b>Job Description </b><div> <p> <strong>QA S nior Fullstack Automation Playwright / TypeScript / Java</strong> </p> <p><font dir="auto" ><font dir="auto" >We are looking for a </font></font><strong><font dir="auto" ><font dir="auto" >QA Automation Expert</font></font></strong><font dir="auto" ><font dir="auto" > capable of leading the end-to-end quality strategy and fostering our engineering culture. You will be the technical expert on automation, best practices, and test industrialization.</font></font></p> <p> <strong><font dir="auto" ><font dir="auto" >Your tasks</font></font></strong> </p> <ul> <li> <p><font dir="auto" ><font dir="auto" >Design, develop and maintain automated testing frameworks (UI &amp; API) with </font></font><strong><font dir="auto" ><font dir="auto" >Playwright (TypeScript)</font></font></strong><font dir="auto" ><font dir="auto" > and </font></font><strong><font dir="auto" ><font dir="auto" >Java (JUnit, Mockito)</font></font></strong><font dir="auto" ><font dir="auto" > .</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Industrialize testing in our </font></font><strong><font dir="auto" ><font dir="auto" >GitLab CI/CD</font></font></strong><font dir="auto" ><font dir="auto" > pipeline and optimize its performance.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Define and guarantee good QA practices (reviews, test strategy, coverage, acceptance criteria).</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Working in close collaboration with the product and development teams to detect risks and anticipate defects.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Participate in the setup of isolated test environments via </font></font><strong><font dir="auto" ><font dir="auto" >Docker</font></font></strong><font dir="auto" ><font dir="auto" > .</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Explore, investigate and solve complex anomalies thanks to your fullstack vision.</font></font></p></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <ul> <li><font dir="auto" ><font dir="auto" >5+ years of experience in QA automation with a solid mastery of </font></font><strong><font dir="auto" ><font dir="auto" >Playwright</font></font></strong><font dir="auto" ><font dir="auto" > , </font></font><strong><font dir="auto" ><font dir="auto" >TypeScript</font></font></strong><font dir="auto" ><font dir="auto" > , </font></font><strong><font dir="auto" ><font dir="auto" >Java/JUnit</font></font></strong><font dir="auto" ><font dir="auto" > , </font></font><strong><font dir="auto" ><font dir="auto" >Mockito</font></font></strong><font dir="auto" ><font dir="auto" > .</font></font></li> <li> <p><font dir="auto" ><font dir="auto" >Excellent understanding of web architectures, REST APIs, microservices.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Proficient with </font></font><strong><font dir="auto" ><font dir="auto" >GitLab CI/CD</font></font></strong><font dir="auto" ><font dir="auto" > , Docker and automated integration environments.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Strong quality culture, attention to detail and ability to propose elegant solutions.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Autonomy, curiosity and fluid communication with multidisciplinary teams.</font></font></p></li></ul></div><p></p></section>

<p>As a QA Engineer, you will work within an agile team composed of 6 testers, a Product Owner, a Scrum Master, and a QA Lead. You will contribute to the validation and continuous improvement of solutions, ensuring a high level of quality. You will be involved in strategic projects, including the development and redesign of the MBIS application.</p><p><strong>Key Missions</strong></p><ul><li>Analyze user stories and their acceptance criteria to ensure complete functional coverage.</li><li>Write BDD test scenarios (Gherkin).</li><li>Define and implement the test automation strategy.</li><li>Develop, execute, and maintain automated tests (Cucumber, Selenium, or Playwright).</li><li>Implement Step Definitions and ensure the robustness of the test framework.</li><li>Perform API testing (Postman).</li><li>Execute and monitor regression test campaigns.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Technical Skills:</strong></p><ul><li>Master s degree (Bac+5) in Computer Science or equivalent.</li><li>Minimum 5 years of experience in software testing.</li><li>Proficiency with Jira, Xray, and Confluence.</li><li>Experience in BDD with Gherkin scenario writing.</li><li>Strong knowledge of Cucumber.</li><li>Good command of a programming language (Java or JavaScript).</li><li>Web test automation using Selenium or Playwright.</li><li>Proficiency with Git.</li><li>Basic knowledge of SQL.</li><li>Solid understanding of Agile/Scrum methodologies.</li><li>Experience in test automation and strong Java skills would be highly appreciated.</li></ul><p><strong>Languages:</strong></p><ul><li>French : Fluent.</li><li>English: Working proficiency.</li></ul><p><strong>Soft Skills:</strong></p><ul><li>Team spirit and strong communication skills.</li><li>Adaptability and organizational skills.</li><li>Analytical mindset and attention to detail.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About Us We re building the world s leading cross-border fintech for emerging markets - empowering families, fueling local economies, and changing how millions access financial services. Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features. We re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation .</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Role The Quality Assurance (QA) Analyst is responsible for evaluating AI &amp; human interactions across email, call, and chat channels to ensure consistent quality, compliance, and customer experience standards. This role plays a critical part in managing quality assurance processes and relationships with our Business Process Outsourcing (BPO) partners, driving continuous improvement through coaching, calibration, and performance insights. The QA Analyst will work closely with internal team leaders and BPO site management to align expectations, identify gaps, and support agent development through structured feedback, coaching sessions, and cross-site calibrations.</p><p>Goal ownership</p><ul><li>Ensure all sites reach our QA target of 4.5, globally and per channel</li><li>Ensure 90% of agents pass QA (&gt;4.5)</li><li>Assume a role of Point of Contact for a dedicated site</li><li>Ensure all sites achieve the required targets of assessments per agent and per channel, on a weekly basis</li><li>Assume the POC role by ensuring the data presented during Weekly business Reviews is accurate and reflect your own analysis and ensure the right push are sent to the sites</li><li>Follow-up on actions to ensure sites deliver progress and all agents pass QA target</li></ul><p>Quality Monitoring &amp; Evaluation</p><ul><li>Review and assess customer support interactions across email, voice, and chat channels against defined QA standards and KPIs</li><li>Provide objective, detailed, and actionable feedback to agents and team leaders</li><li>Identify recurring issues, trends, and root causes affecting customer experience and operational performance</li></ul><p>BPO Relationship &amp; QA Management</p><ul><li>Act as a primary point of contact for QA-related matters with BPO partners</li><li>Ensure consistent application of quality standards across internal teams and BPO sites</li><li>Support alignment between BPO sites and internal expectations, processes, and performance goals</li><li>Act as the main leading force to ensure QA performance meets targets during WBRs</li></ul><p>Coaching &amp; Agent Development</p><ul><li>Coordinate and, where appropriate, deliver agent coaching sessions based on QA findings</li><li>Ensure sites provide adjusted coaching and liaise with our Trainer</li><li>Identify patterns in mishandlings/product knowledge gaps and ensure quiz/refreshers are prepared to improve global performance</li><li>Partner with team leaders to support targeted development plans for underperforming agents</li><li>Monitor post-coaching performance to assess effectiveness and improvement</li></ul><p>Calibration &amp; Alignment</p><ul><li>Organise and facilitate regular QA calibration sessions between BPO sites and internal team leaders</li><li>Ensure scoring consistency and shared understanding of quality expectations across locations</li><li>Document calibration outcomes and follow up on agreed actions</li></ul><p>Reporting &amp; Continuous Improvement</p><ul><li>Prepare regular QA reports and insights for stakeholders, including trends, risks, and recommendations</li><li>Contribute to the evolution of QA frameworks, scorecards, and guidelines</li><li>Support initiatives aimed at improving customer experience, agent performance, and operational efficiency</li></ul><p>Required Skills &amp; Experience</p><ul><li>Strong organisational skills and attention to detail</li><li>Critical analysis</li><li>Strong understanding of customer support KPIs and quality frameworks</li><li>Demonstrates strong QA results</li><li>Strong sense of ownership with excellent communication and stakeholder management skills</li><li>Ability to deliver constructive feedback in a professional and supportive manner</li><li>Additional languages are welcome and a +</li></ul><p>Key Competencies</p><ul><li>Strong judgment and consistency in quality assessments</li><li>Collaborative approach to working across teams and external partners</li><li>Proactive problem-solver with a continuous improvement focus</li></ul><p>Taptap Values</p><ul><li>Impact first</li><li>Team next</li><li>Accept reality</li><li>Propose solutions</li><li>Win with grit</li><li>Be proactively candid, with yourself and others</li><li>Love the particular</li><li>Own it</li><li>Create positive energy</li><li>Maybe, even have fun</li></ul><p>Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply. If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements. Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p><strong>Key Responsibilities</strong></p><br><br><ul><li>Drive quality convergence plans to achieve customer quality targets.</li><li>Monitor and analyze quality KPIs, warranty claims, failure rates, and warranty costs.</li><li>Lead quality issue resolution by coordinating Engineering, Plants, Suppliers, and Quality teams.</li><li>Manage Engineering Quality Issues (QIT) and ensure proper tracking in GIM/PLM.</li><li>Support problem-solving activities with quality data, reports, and methodologies.</li><li>Ensure production non-conformities are addressed by plant quality teams.</li><li>Prepare quality reviews and represent quality status in customer and management meetings.</li><li>Assess risks related to safety alerts and support field actions or service campaigns.</li><li>Capitalize on lessons learned and ensure their integration into future projects.</li></ul><p><strong>Main Objectives</strong></p><br><br><ul><li>Achieve customer quality targets and warranty objectives.</li><li>Improve product reliability and customer satisfaction.</li><li>Define corrective actions and technical solutions for field quality issues.</li><li>Act as the key quality representative between Engineering, Manufacturing, Suppliers, Aftersales, and Customer Experience teams</li></ul> <br> Required profile : <ul><li>Master's degree in Industrial Engineering ;</li><li>2 to 5 years of experience in a similar role </li><li>Problem solving skills, quality process, product design (system, architecture), industrial skills, project work, cooperation context control </li></ul><p><strong>Managerial skills: </strong></p><br><br><ul><li>Ability to convince, communicate, manage the handling of quality issues </li><li>Ability to analyze risks and their consequences </li><li>Ability to mobilize and lead transversal teams </li><li>Autonomy and flexibility to learn new toolings and procedure </li><li>Rigourness ability</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>* Ensure that raw materials, packaging, products being made, and finished products meet standards.<br>* Define, put in place, and improve quality control plans in production.<br>* Lead and guide the team of quality controllers.<br>* Follow up on non-conformities, analyze causes, and lead corrective and preventive actions.<br>* Track quality performance indicators and suggest plans for continuous improvement.<br>* Work closely with the Production, Maintenance, R&amp;D, and Supply Chain teams to improve product quality and industrial performance.<br>* Handle customer complaints related to product quality and follow up on them.<br>* Participate in the approval of new products, new processes, and changes in recipes.<br>* Ensure that customer specifications and internal standards are met.<br>&nbsp;</p><br><br> <br> Required profile : <p>* Engineering degree or Master's degree (Bac+5) in food science, quality, or a related field.<br>* Minimum of 5 years of experience in a similar role in the food industry.<br>* Strong knowledge of quality tools (HACCP, SPC, CAPA, FMEA, 8D, root cause analysis, etc.).<br>* Excellent analytical, leadership, and problem-solving skills.<br>* Rigor, organizational skills, and a strong presence on the factory floor.</p><br><br> <br><br> </div>