Activity Supervisor Jobs
1146 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Designs, develops, implements and improves quality assurance programs, product quality standards, and quality plans, in collaboration with the Engineering, Operations, and Supply Chain functions. Advises and consults plant management on all quality-related issues. Provides training, coaching and mentoring regarding product quality standards, quality plans and company Quality System (QS) application use. Performs periodic testing and documents results for certification and compliance purposes. Develops reports, files and other administrative paperwork in support of quality plans and systems. Interacts with customers and suppliers to aid in resolution of major quality issues. Leads issue-related projects and assists plant with establishing effective corrective actions. Monitors adherence to established quality standards, recommending changes as needed. Supports continuous process improvement initiatives and incorporates Lean Manufacturing principles. Ensures the maintenance/revision of relevant documentation. Assists with designing, implementing, maintaining, auditing and improving plant-wide Quality Management Systems. Administers, supports and utilizes the QS applications software as a system administrator. Monitors the effective use of the various QS applications. Communicates goals and objectives, applies company policy, staffs, trains, coaches, recommends salary increases, ensures positive colleague relations and reviews the performance of colleagues. Performs other duties as assigned.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Typically possesses a Bachelor's degree (or equivalent) and 4-8 years of relevant experience. Experience with training and providing leadership to colleagues. Knowledge and Skills Possesses in-depth experience with quality/assurance control in a high-volume production setting. Demonstrates excellent written and oral communication skills. Possesses excellent project management skills. Ability to work with testing equipment and maintain accurate documentation records. Demonstrates high degree of motivation and is analytical and results-oriented. Knowledge of ISO, Total Quality Management, Lean tools, and statistical techniques is a plus. Quality/engineering certifications are a plus. Prior knowledge of applicable federal, state, and local regulations is a plus. Travel may be required.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
<p> <strong>POSITION SUMMARY</strong> </p>
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<p>Respond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities. Respond to guest requests for special arrangements or services (e.g., spa services, transportation, religious services, babysitting, financial services, business center services, interpretation services, reservations, dry cleaning, entertainment/sporting events, shopping) by making arrangements or identifying appropriate providers. Contact appropriate individual or department as necessary to resolve guest requests.</p>
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<p>Collaborate with management to develop and carry-out ideas and procedures and set goals to continuously improve department performance. Assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p>
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<p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 1 year of related work experience.</p>
<p>Supervisory Experience: At least 1 year of supervisory experience.</p>
<p>License or Certification: None</p>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a highly experienced and authoritative Senior IPQ Leader to rebuild, structure, and lead the in-process quality function. This is a critical leadership role requiring strong technical expertise and the ability to enforce discipline, standards, and a quality-driven mindset across operations.</p><p>Key Responsibilities:</p><ul><li>Operational & Quality Leadership<ul><li>Lead and manage In-Process Quality (IPQ) across production lines</li><li>Establish and enforce quality standards, controls, and best practices</li><li>Drive QRQC (Quick Response Quality Control) routines and ensure their effectiveness</li><li>Ensure structured and sustainable problem-solving methodologies (8D, PDCA, root cause analysis)</li></ul></li><li>Process Expertise<ul><li>Oversee quality in assembly processes and injection moulding / plastic processes</li><li>Ensure full understanding and control of process variability and defects</li><li>Work closely with production and engineering teams to improve process capability</li></ul></li><li>Team Management<ul><li>Lead, coach, and develop the IPQ team</li><li>Create a high-performance culture based on accountability and discipline</li><li>Reinforce clear roles, responsibilities, and reporting structure</li></ul></li><li>Transformation & Structuring<ul><li>Rebuild IPQ structure (organization, roles, processes)</li><li>Reinforce shopfloor discipline and compliance</li><li>Recreate a strong "quality identity" within the organization</li><li>Implement clear standards, escalation rules, and KPIs</li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Experience<ul><li>Minimum 8 10+ years in quality roles within an industrial / manufacturing environment</li><li>Proven experience in assembly operations and moulding / plastics processes</li><li>Demonstrated track record in team leadership and transformation roles</li></ul></li><li>Leadership & Behavioral Skills (Critical)<ul><li>Strong leadership presence and authority mindset (non-negotiable)</li><li>Ability to challenge teams and enforce discipline</li><li>High resilience and ability to operate in transformation / crisis environments</li><li>Excellent communication and cross-functional influence skills</li></ul></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>POSITION SUMMARY </b>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>OUR STORY At STMicroelectronics, we believe in the power of technology to drive innovation and make a positive impact on people, businesses, and society. As a global semiconductor company, our advanced technologies and chips form the hidden foundation of the world we live in today. When you join ST, you will be part of a global business with more than 115 nationalities, present in 40 countries, and comprising over 50,000 diverse and dedicated creators and makers of technology around the world. Developing technologies takes more than talent: it takes amazing people who understand collaboration and respect. People with passion and the desire to disrupt the status quo, drive innovation, and unlock their own potential. Embark on a journey with us, where you can innovate for a future that we want to make smarter and greener, in a responsible and sustainable way. Our technology starts with you.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Implement and supervise operator teams.</li><li>Ensure the achievement of production targets.</li><li>Ensure cleanliness, order, and safety in the production workshop.</li><li>Put in place the necessary means to ensure the proper functioning of production.</li><li>Establish manufacturing orders.</li><li>Respect the company s values.</li><li>Guarantee the quality of the products manufactured.</li><li>Ensure monitoring, analysis, and control of production waste.</li><li>Propose and lead continuous improvement actions to optimize machine performance.</li><li>Coordinate with the maintenance department.</li><li>Technical or industrial Engineer</li><li>French and English required.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Ensure production in compliance with the procedures and instructions provided at the workstation; Ensure compliance with the schedule established by his manager; Be responsible for the production program of his team; Guarantee the quality of manufactured products in compliance with the control process; Monitor the recording of production, waste, and breakdowns in EAM in real time; Inform his hierarchical manager in case of production problems; Actively participate in the site's improvement plan actions; Actively participate in the safety and performance suggestion system; Organize work distribution within his team; Ensure team changeovers (cleanliness of the area, handover of necessary instructions to the relief team); Manage his team's movements within the framework of internal rules; Ensure the integration and training of new hires at their workstation; Participate in the analysis of quality problems and corrective actions; Actively participate in the site's improvement plan actions; Stop production in case of Quality, safety, or environmental problems and implement necessary actions; Establish the weekly assignment; Guarantee the continuous improvement process in his sector; Ensure compliance with manufacturing processes while optimizing consumption and respecting the FIFO of products and materials; Enforce working hours, instructions, discipline, and procedures; Ensure compliance with hygiene, quality, environmental, safety rules, and factory cleanliness; Update documents related to Training (Schedule and versatility grid); Ensure coordination between team leaders; Ensure team management; Prepare internal and external audits; Ensure follow-up of new recruit training and job changes; Establish and display production indicators.</p></div></section>
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<br> Company culture : <p><strong>Groupe Bel</strong> operates within a corporate culture primarily driven by <strong>collaboration</strong>, where human relationships, teamwork and employee development play a central role. This collaborative environment is combined with a strong focus on <strong>performance</strong>, emphasizing results, commitment and customer satisfaction. The company also relies on structured practices that support efficiency and quality, while encouraging <strong>innovation</strong> and openness to new ideas. This balance creates a work environment that is both people-oriented, stimulating and excellence-driven.
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<br> Job : <p>The Civil Engineering Technician is responsible for the preparation, monitoring, control, and maintenance of works related to infrastructure and buildings. They contribute to ensuring the technical compliance of structures, compliance with safety standards, deadlines, costs, and quality requirements, in coordination with internal teams, engineers, and external service providers.</p><br><br><p>Main missions</p><br><br><ol><li>Design and preparation of projects: develop technical plans and diagrams using CAD/CAM software, particularly AutoCAD; analyze specifications, technical constraints, and project needs; participate in writing specifications in collaboration with engineers.</li><li>Diagnosis and technical studies: carry out tests on materials such as concrete, steel, or soil to ensure their quality; participate in geotechnical studies; inspect and evaluate existing infrastructure for renovation, maintenance, or compliance projects.</li><li>Supervision and monitoring of works: plan, monitor, and control the progress of construction sites; ensure compliance of works with standards, plans, specifications, and safety rules; coordinate interventions with field teams, engineers, workers, and subcontractors; write progress reports and contribute to resolving technical problems.</li><li>Cost and deadline management: contribute to estimating project costs; propose budget optimization solutions; monitor completion deadlines and alert in case of deviation from the planned schedule.</li><li>Maintenance and quality control: check the conformity of structures and infrastructure with applicable regulations; plan and carry out preventive and corrective maintenance actions; participate in identifying and managing infrastructure-related risks.</li><li>Team and subcontractor management: supervise and support a team of 3 direct reports; organize, assign, and monitor team activities; coordinate, manage, and control interventions by subcontractors; ensure compliance with safety rules, deadlines, execution quality, and contractual commitments.</li></ol><p>Scope of intervention</p><br><br><ul><li>Construction, maintenance, and rehabilitation of buildings, roads, bridges, dams, tunnels, or other infrastructure.</li><li>Installation, monitoring, and verification of drinking water supply systems.</li><li>Monitoring of renovation or rehabilitation projects for existing infrastructure.</li></ul> <br> Required profile : <p>Profile sought</p><br><br><p>Education Minimum ISTA / Technical Baccalaureate + 2 years of higher education with specialization in building maintenance, civil engineering, or equivalent field.</p><br><br><p>Experience Minimum 3 years of significant experience in building maintenance, civil engineering, construction monitoring, or infrastructure management.</p><br><br><p>Technical knowledge Knowledge of regulations, safety standards, project management, tools, materials, technical procedures, and quality control methods.</p><br><br><p>Required skills</p><br><br><ul><li>Good technical analysis skills and ability to read, understand, and interpret complex plans and diagrams.</li><li>Mastery of standards, safety rules, and regulatory requirements related to buildings and public works.</li><li>Proficiency in design and modeling tools such as AutoCAD, Revit, or equivalent software.</li><li>Good command of office tools and software for technical monitoring, modeling, or simulation.</li><li>Ability to work in a team and network with internal and external stakeholders.</li><li>Responsiveness, rigor, and ability to manage unforeseen events in the field.</li><li>Ability to manage an operational team, organize priorities, monitor field performance, and support employees in carrying out their missions.</li><li>Ability to manage subcontractors, coordinate their interventions, control the quality of services, and ensure compliance with safety rules and deadlines.</li><li>French spoken and written required.</li><li>Intermediate English level desired.</li></ul> <br><br> </div>
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Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace.
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<br> Job : <p>Assigned to the store, your role is to supervise customer reception and information and to ensure the management of the store's financial flows while optimizing customer checkout.<br>To do this, your <strong>areas of responsibility</strong> are:</p><br><br><ul><li>Assign, plan, and monitor the work of your team;</li><li>Carry out cash transactions between the safe and the cash registers;</li><li>Count the cash register funds;</li><li>Train employees in the techniques of the job;</li><li>Follow up on cancellation badges;</li><li>Ensure the connectivity and proper functioning of the cash register equipment;</li><li>Guarantee an optimal level of customer reception, information, and satisfaction</li></ul> <br> Required profile : <ul><li>With a Bac+2 / Bac+3 degree in Finance/Management or equivalent; You have <strong>at least 3 years of experience in a similar position in retail</strong>;</li><li>You have mastered office tools and the information system related to the job;</li><li>Customer service orientation, self-control/stress and conflict management, & rigor/respect for rules and procedures are the key success factors for this position.</li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>POSITION SUMMARY P</b>atrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees. Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p><p></p></section>
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<br>Description de l'entreprise<br><br><p><strong>Pourquoi travailler chez Accor ?</strong><br>Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personnalité.<br>Nous vous accompagnons dans votre évolution et votre apprentissage au quotidien, nous nous assurons que votre travail apporte du sens à votre vie. Ainsi, durant votre expérience avec nous, vous pouvez explorer les possibilités illimitée du Groupe Accor.<br>En rejoignant Accor, vous écrivez chaque chapitre de votre histoire et ensemble nous pouvons imaginer l’Hôtellerie de demain. Découvrez la vie qui vous attend chez Accor, https://careers.accor.com/.<br><strong>Faites ce que vous aimez, prenez soin du monde qui vous entoure, oser challenger le status quo ! #BELIMITLESS</strong></p><br><br>Description du poste<br><br><p>Le Superviseur Front Office assure la supervision opérationnelle quotidienne de la réception afin de garantir un accueil chaleureux, un service client de qualité et le respect des standards de l’établissement.<br>Il coordonne l’équipe Front Office durant son shift, veille au bon déroulement des opérations d’arrivée et de départ des clients, traite les demandes et réclamations, et contribue à l’optimisation de l’expérience client ainsi qu’à l’atteinte des objectifs opérationnels et financiers du département Rooms.</p><br><p>RESPONSABILITÉS PRINCIPALES</p><br><p>1. Supervision des opérations Front Office</p><br><ul><li>Superviser le bon déroulement des opérations quotidiennes de la réception.</li><li>Assurer une qualité de service conforme aux standards LQA, de l’hôtel et de la marque Fairmont.</li><li>Contrôler les procédures de check-in, check-out, facturation et encaissement.</li><li>Veiller à la bonne gestion des réservations, attributions de chambres et rooming.</li><li>Assurer une communication fluide entre les différents départements opérationnels.</li></ul><p>2. Expérience et satisfaction client</p><br><ul><li>Accueillir les clients VIP et assurer un suivi personnalisé.</li><li>Gérer les demandes, incidents et réclamations clients avec professionnalisme.</li><li>Anticiper les besoins des clients afin d’offrir une expérience mémorable.</li><li>Veiller à l’application des standards de qualité et de service.</li><li>Suivre les commentaires clients et contribuer à l’amélioration continue.</li></ul><p>3. Gestion et encadrement de l’équipe</p><br><ul><li>Encadrer, motiver et accompagner les Réceptionnistes, Agents Guest Relation et Night Auditors.</li><li>Organiser la répartition des tâches pendant le shift.</li><li>Participer à l’intégration et à la formation des nouveaux Heartists.</li><li>Veiller au respect des procédures internes, de la discipline et des standards de présentation.</li><li>Assurer les briefings opérationnels de début de shift.</li></ul><p>4. Contrôle administratif et financier</p><br><ul><li>Vérifier les encaissements, fonds de caisse et rapports journaliers.</li><li>Contrôler l’exactitude des données dans le PMS.</li><li>Assurer le suivi des no-shows, late check-outs et procédures de facturation.</li><li>Participer à l’optimisation du revenu en appliquant les techniques d’upselling.</li><li>Préparer les rapports opérationnels demandés par la hiérarchie.</li></ul><p>5. Coordination opérationnelle</p><br><ul><li>Assurer la liaison avec les départements Housekeeping, Réservations, Conciergerie, F&B et Technique.</li><li>Assurer la transmission des consignes entre les shifts.</li><li>Veiller au respect des règles de sécurité et procédures d’urgence.</li></ul><br>Qualifications<br><br><p>Compétences techniques</p><br><ul><li>Maîtrise des opérations Front Office.</li><li>Bonne connaissance des standards hôteliers de luxe.</li><li>Maîtrise des logiciels PMS (Opera Cloud, etc.).</li><li>Bonne gestion des situations difficiles et réclamations clients.</li><li>Connaissances en facturation et procédures de caisse.</li></ul><p>Compétences comportementales</p><br><ul><li>Leadership et esprit d’équipe.</li><li>Sens élevé du service client.</li><li>Excellente communication.</li><li>Sens de l’organisation et gestion des priorités.</li><li>Capacité à travailler sous pression.</li><li>Présentation professionnelle et attitude positive.</li></ul><br>Informations supplémentaires<br><br><p><strong>Notre Engagement Diversité & Inclusion :</strong><br>Nous sommes une entreprise inclusive et notre ambition est d’attirer, de recruter, et de promouvoir la diversité des talents.</p><br> </div>
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<span><br>POSITION SUMMARY<br>Troubleshoot and resolve technical problems or issues related to computer software and systems. Provide technical guidance and recommendations to resolve business problems. Analyze, recommend, and implement process improvements. Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment. Troubleshoot, modify, support, manage, and maintain applications programs and user accounts. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. Train or instruct users in the proper use of hardware or software. Manage and coordinate planning, design, operations, maintenance, and resource allocation of telecommunications activities, including client/server support and strategic and tactical planning. Consult with and advise others on administrative policies and procedures, technical problems, priorities, and methods related to telecommunications.<br>Assist management in hiring, training, scheduling, evaluating, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Follow all company policies and procedures; protect company assets. Speak with others using clear and professional language. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually verify information. Enter and locate information using computers/Point of Sale (POS) systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Install, maintain, perform preventative maintenance on, and recommend replacement of tools, appliances, and equipment. Calibrate all controls, gauges, meters, etc. Identify, locate, and operate all shut-off valves. Order, mark, and stock parts and supplies as needed. Maintain inventory and purchase orders log. Inspect tools, equipment, or machines. Enter and locate work-related information using computers. Operate power lift. Complete the life safety checklist, including the fire-pump run test and generator run test. Inspect fire sprinkler valves and alarm systems. Assist in development of disaster response protocols. Respond and attend to guest repair requests. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and assist individuals with disabilities. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Speak with others using clear and professional language. Visually inspect tools, equipment, or machines. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight. Stand, sit, or walk for an extended period of time. Move up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 2 years of supervisory experience. License or Certification: None</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The ability to treat all employees in a friendly and courteous manner the employees are our guests. The ability to process confidential information without compromising the nature of the material or information. The ability to answer telephone calls (keeping with Four Seasons Regent standards), offering information, verifying present/past employment & handling personal calls for employees. The ability to greet applicants and employees and handle all questions in a friendly manner. The ability to screen applicants, do reference checks, forward applications to Department Heads and Division Heads, mail form letters, process new hires, and complete new hire files. The ability to process PSAs, including completing, distributing and filing. All PSAs should be delivered in a confidential envelope when routing. The ability to generate and distribute all monthly reports including overdue performance reviews, birthday, MSDS training, new hire, and termination lists. The ability to maintain the cleanliness of the office and order supplies when necessary. The ability to handle employee comp room requests, educational reimbursement submittments, name tag orders, disbursement of medical and dental forms The ability to update and maintain the hotel's bulletin boards. The ability to distribute any literature, forms, prizes, cards, etc. to employees when necessary. The ability to possess a high level of professionalism and integrity while maintaining the confidentiality of the office. The ability to respond properly in any hotel emergency or safety situation The ability to perform other tasks or projects as assigned by hotel management and staff. The ability to maintain files of qualified applicants for future positions including logging of applicants and no thanks letters. The ability to ensure all newly hired employees are correctly processed (orientation, payroll, references checked, offer letters etc.). The ability to ensure the coordination with the cafeteria team and tha the area is clean and well decorated during holidays and special events. The ability to ensure that the employee locker room is clean and orderly.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Reading, writing and oral proficiency in the English language. Degree of HR studies. Experience in a luxury brands is a plus. Due to the local work permit policy in the country, we are looking only for candidates with a valid Moroccan Work Permit.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>PREFERRED QUALIFICATION</h2><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 1 year of related work experience.</p><p>Supervisory Experience: At least 1 year of supervisory experience.</p><p>License or Certification: None</p><p></p></section>
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<span><br>POSITION SUMMARY<br>Respond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities. Respond to guest requests for special arrangements or services (e.g., spa services, transportation, religious services, babysitting, financial services, business center services, interpretation services, reservations, dry cleaning, entertainment/sporting events, shopping) by making arrangements or identifying appropriate providers. Contact appropriate individual or department as necessary to resolve guest requests.<br>Collaborate with management to develop and carry-out ideas and procedures and set goals to continuously improve department performance. Assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>JOB PURPOSE:</b></p><p><br></p><p>To handle, prepare, compute, manage, research, analyze and review all accounting data, in order to provide quantitative information on performance, financial position, solvency, liquidity and cash flows of APM businesses.</p><p><br></p><p>Ensure compliance (taxes, policies,..etc)</p><p><br></p><p>Main Activities</p><p><br></p><p>Accounting and Taxes operations:</p><p><br></p><p>▪ Ensure compliance and conformity with the accounting legislation</p><p><br></p><p>▪ Ensure the completeness, reliability, timeliness and relevance of accounting and financial information produced</p><p><br></p><p>▪ Control the accounting records and analyse accounts</p><p><br></p><p>▪ Ensure the book keeping</p><p><br></p><p>▪ Overview the organization of stopped working accounts and plan the collection of basic information in accordance with the legal deadlines and Group policies</p><p><br></p><p>▪ Check bank reconciliation statements and reconciliation of accounting balances</p><p><br></p><p>▪ Ensure Taxes preparation, review and compliance</p><p><br></p><p>Budgetary Process:</p><p><br></p><p>Participate in the annual budgeting process</p><p>Ensure annual budgets are prepared and establish financial metrics for the businesses and procure necessary approvals.</p><p>Measure and analyze gaps between allocated budgets and achievements and provide recommendations</p><p>Update the forecast based on the results of budgets and achievements’ gap filling</p><p>Suggest corrective actions to fix the budget gaps</p><p>Reporting:</p><p><br></p><p>▪ Provide the hierarchy with all the necessary accounting items</p><p><br></p><p>▪ Assist in other Finance and Accounting projects as they arise</p><p><br></p><p>FIS :</p><p><br></p><p>implement improvements and ensure alignment of the financial information system with the FS group.</p><p>External and internal relations</p><p><br></p><p>Internal relations :</p><p><br></p><p>▪ Finance Department staff, CEO’s projects companies, other APM departments and Group other entities.</p><p><br></p><p>External relations :</p><p><br></p><p>▪ External auditors, Banks, Suppliers, Clients and any other relevant external relations.</p><p><br></p><p>Diploma & Experience</p><p><br></p><p>Master degree with a major in Finance/Accounting</p><p><br></p><p>A minimum of 3 years’ experience in a similar position</p><p><br></p><p>Job Profile</p><p><br></p><p>Knowledge :</p><p><br></p><p>- Good knowledge of regulatory texts and laws related to accounting and taxation</p><p><br></p><p>- Proficiency in computer skills (MS Office + ERP)</p><p><br></p><p>Skills :</p><p><br></p><p>- Analytical, numerical and reporting skills</p><p><br></p><p>Competencies :</p><p><br></p><p>- Ethics and Integrity</p><p><br></p><p>- Time management</p><p><br></p><p>Attention to detail</p><p>Punctuality and disciplin</p><p>Dynamism and proactivity</p><p>Result orientation</p><p>Effective interpersonal skills</p><p>Rigor and organizational skills</p><p>Team spirit and diplomacy</p><p>Key Performance Indicators</p><p><br></p><p>Compliance with the policies, laws</p><p>Availability and reliability of information</p><p>Respect of deadlines</p><div><br></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Diploma & Experience</h2><p>Master degree with a major in Finance/Accounting</p><p>A minimum of 3 years experience in a similar position</p><h2>Job Profile</h2><h3>Knowledge :</h3><ul><li>Good knowledge of regulatory texts and laws related to accounting and taxation</li><li>Proficiency in computer skills (MS Office + ERP)</li></ul><h3>Skills :</h3><ul><li>Analytical, numerical and reporting skills</li></ul><h3>Competencies :</h3><ul><li>Ethics and Integrity</li><li>Time management</li><li>Attention to detail</li><li>Punctuality and disciplin</li><li>Dynamism and proactivity</li><li>Result orientation</li><li>Effective interpersonal skills</li><li>Rigor and organizational skills</li><li>Team spirit and diplomacy</li></ul><h2>Key Performance Indicators</h2><ul><li>Compliance with the policies, laws</li><li>Availability and reliability of information</li><li>Respect of deadlines</li></ul><p></p></section>
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<span><br>POSITION SUMMARY<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.<br>Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>