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<div><p><strong>Customs Clearance Admin</strong></p>   <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p>   <p>DHL Global Forwarding has an opening for <strong>Customs Clearance Admin </strong>in Morocco. In this role, you will, support administration of customs and trade compliance activities to provide clearance of freight documentation through the relevant customs authorities in line with business strategy and objectives, corporate guidelines and policies.</p> <p><strong><em>Join us in connecting people and improving lives!              </em></strong></p>     <p><strong>In this Customs Clearance Admin position </strong></p> <ul> <li>You will, under supervision, support the delivery of customs and trade compliance processes and activities to optimize service and cost performance for customs clearance.</li> <li>You will provide administrative support for import/export documentation, including receiving, reconciling, consolidating, and summarizing documents and information.</li> <li>You will perform data-capturing activities, enter data into customs operating systems, and set up master data for transactions.</li> <li>You will conduct pre-alert screenings of paperwork, update documentation and standard operating procedures, and support documentation archiving processes.</li> <li>You will execute the filing of customs entries and perform post-entry activities and transactions.</li> <li>You will update and maintain customer part lists.</li> <li>You will track performance targets and update shipment information and physical status records.</li> <li>You will research duty, tax, and billing issues or discrepancies raised by internal and external customers.</li> <li>You will undertake best-practice reviews and quality audits to ensure adherence to established quality, accuracy, and timeliness standards.</li> <li>You will gather and collate data to prepare reports and performance updates to support performance monitoring and assist other team members.</li> <li>You will ensure compliance with established regulations and support the proper application of customs processes and policies.</li> <li>You will resolve recurring issues encountered during service delivery in accordance with defined processes, systems, and methodologies.</li> <li>You will research, identify, and obtain the permits, licenses, and certificates required for customs clearance and other customs formalities.</li> <li>You will advise customers on legal and customs-related matters, including trade compliance requirements and shipments to sanctioned countries.</li> <li>You will liaise with and contact customs authorities to facilitate customs clearance and resolve customs-related issues</li> </ul>   <p><strong>Qualifications & Experience</strong></p> <ul> <li>Skills: Customs, Trade Compliance, Customs Regulations, Customs Brokerage, Customs Declaration, Customs Valuation, Customer Requirements, Tariffs, Import Export, CRM, Classification, Bill Of Lading, Certificate Of Origin, Export Control, Tracking, Third Party Logistics, Airlines, Authorities, E-Commerce, Accuracy, Microsoft Excel, Data Entry, DHL Business Knowledge, Business Processes, Stakeholder Management, Feedback</li> </ul>   <ul> <li>Education Level</li> </ul> <p>               Vocational/Specialized/Technical/Certification</p>   <ul> <li>Experience Level</li> </ul> <p>less than 2 years</p>   <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development.</li> <li>Competitive salary.</li> </ul>     <p><strong>Why join DHL Global Forwarding?</strong></p>   <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p>   <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2026. </p>   <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p>   <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul>   <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p>   <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p> <p> <br><font color="#ffffff">#LI-MEA</font></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br> <br> <br> Company culture : <p> <strong>Sofrecom Maroc</strong> stands out for its <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central priorities. A close management approach promotes support, accountability and long-lasting teamwork. This collaborative foundation is complemented by a <strong>notable innovation dimension</strong>, encouraging initiative, agility and experimentation. <strong>Structured processes</strong> ensure reliability and operational efficiency, while performance-driven practices play a more supportive and balanced role. </p><br><br> <br> <br> Job : <p>Mission Context:<br>You will join a multidisciplinary team working in agile mode. Your main mission will be to strengthen the Cloud services security domain (COSMOS Security) by contributing to the design, development, automation, and operation of cross-functional security solutions.<br>You will work in an innovative technical environment, mostly Open Source, and collaborate closely with many internal stakeholders to ensure the availability of secure, high-performance, and reliable services.<br>Main Missions<br>Your role will revolve around the strategic THINK, BUILD, and RUN axes, with an intervention scope covering several key projects.<br>1. Design and implementation of security services (BUILD)<br>Participate in the construction and evolution of a WAF (Web Application Firewall) service based on the F5 NAP solution, from its architecture to its deployment.<br>Contribute to the enrichment of an internal security tool that aggregates vulnerability detection, compliance control (CIS), and robustness analysis functionalities (e.g., Vulso, John the Ripper).<br>Define and implement the architecture of these services in a containerized (Docker) and orchestrated (Kubernetes) environment.<br>2. Support and assistance (BUILD &amp; RUN)<br>Assist client teams in integrating the WAF service: help investigate blocks, configure rules, and build expertise.<br>Provide technical support to development teams for the continuous integration (CI/CD) of their applications on our platforms.<br>3. Studies and technological watch (THINK)<br>Conduct technical studies to evaluate and integrate new solutions related to the domain's security strategy.<br>Ensure studies are reproducible through rigorous documentation and effectively communicate results.<br>4. Automation and continuous integration (BUILD)<br>Develop and maintain continuous integration and deployment pipelines (GitLab-CI) for security services.<br>Write associated integration and operational procedures.<br>5. Maintenance in Operational Conditions and continuous improvement (RUN)<br>Handle Level 2 and 3 incidents and provide your expertise for their resolution.<br>Monitor the performance, availability, and user experience of services.<br>Manage platform capacity monitoring and optimize resources.<br>Participate in team rotations to ensure service continuity (ticket management, communication, on-call duty).</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br> <br> <br> Company culture : <p> <strong>Sofrecom Maroc</strong> stands out for its <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central priorities. A close management approach promotes support, accountability and long-lasting teamwork. This collaborative foundation is complemented by a <strong>notable innovation dimension</strong>, encouraging initiative, agility and experimentation. <strong>Structured processes</strong> ensure reliability and operational efficiency, while performance-driven practices play a more supportive and balanced role. </p><br><br> <br> <br> Job : <p>Mission Context:<br>You will join a multidisciplinary team working in agile mode. Your main mission will be to strengthen the Cloud services security domain (COSMOS Security) by contributing to the design, development, automation, and operation of cross-functional security solutions.<br>You will work in an innovative technical environment, mostly Open Source, and collaborate closely with many internal stakeholders to ensure the availability of secure, high-performance, and reliable services.<br>Main Missions<br>Your role will revolve around the strategic THINK, BUILD, and RUN axes, with an intervention scope covering several key projects.<br>1. Design and implementation of security services (BUILD)<br>Participate in the construction and evolution of a WAF (Web Application Firewall) service based on the F5 NAP solution, from its architecture to its deployment.<br>Contribute to the enrichment of an internal security tool that aggregates vulnerability detection, compliance control (CIS), and robustness analysis functionalities (e.g., Vulso, John the Ripper).<br>Define and implement the architecture of these services in a containerized (Docker) and orchestrated (Kubernetes) environment.<br>2. Support and assistance (BUILD &amp; RUN)<br>Assist client teams in integrating the WAF service: help investigate blocks, configure rules, and build expertise.<br>Provide technical support to development teams for the continuous integration (CI/CD) of their applications on our platforms.<br>3. Studies and technological watch (THINK)<br>Conduct technical studies to evaluate and integrate new solutions related to the domain's security strategy.<br>Ensure studies are reproducible through rigorous documentation and effectively communicate results.<br>4. Automation and continuous integration (BUILD)<br>Develop and maintain continuous integration and deployment pipelines (GitLab-CI) for security services.<br>Write associated integration and operational procedures.<br>5. Maintenance in Operational Conditions and continuous improvement (RUN)<br>Handle Level 2 and 3 incidents and provide your expertise for their resolution.<br>Monitor the performance, availability, and user experience of services.<br>Manage platform capacity monitoring and optimize resources.<br>Participate in team rotations to ensure service continuity (ticket management, communication, on-call duty).</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong></p><br><br><p><span>Would you like to become part of the world's most international company in the world?</span></p><br><br><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><br><br><p><span>Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit </span><span>www.dpdhl.jobs/express</span></p><br><br><p><strong><span>ABOUT THE ROLE:</span></strong></p><br><br><p><span>The Customs Clearance Support Agent is responsible primarily of notifying over the phone or in writing our Into Bond Shipment’s customers through our DHL’s Customer Contact Centre and he/she shall be the most knowledgeable, courteous, efficient, confident and proactive point of contact for both DHL’s customers and the DHL network.</span></p><br><br><p><strong><span>YOUR TASKS:</span></strong></p><br><br><ul><li><span>To Call or Email In bond Customers for a range of DHL services and accurately input relevant data into DHL applications DCE “Respect also CODES”</span></li><li><span>Knowledgeably offer customers the most suitable DHL service based on their unique needs, and actively attempting to close the transaction by converting their enquiries to SCS (clearance by DHL).</span></li><li><span>Identify potential for selling Clearance with DHL service during the course of interacting with customers and proactively sells these to secure additional/new revenue sources for DHL GTW revenue.This includes asking customers the appropriate questions to match their needs against value-added services, professionally offering and convincing them on the benefits of the services, handling their objections (if any) and closing the transaction by successfully securing their purchase of the offered services.</span></li><li><span>To effectively respond to all customer enquiries regarding DHL’s services, by consistently and confidently providing customers with accurate information on prices (SCS and POA), clearance times, customs paperwork requirements, country-specific requirements (including potential customs clearance delays). To lodge a trace when necessary ensuring that the customer receives service regarding their issues using SPARK sys.</span></li></ul><br><ul><li><span>Exercise professionalism and provide first class customer service bearing in mind that all DHL customers have an express requirement, and are looking for immediate and hassle-free solutions.</span></li><li><span>Confidently and knowledgeably handle customer complaints while maintaining composure, and take all possible actions to resolve issues to the customers’ expectations without compromising DHL’s position by over-committing to customers , or being unrealistic in what is offered.</span></li><li><span>Ensuring that all interactions with customers are in accordance with the Mystery Shopper guideline scripts.</span></li><li><span>Be professional with Front Liners colleagues to ensure a smooth data transmission via DCE. </span></li><li><span>Act as a backup for the CIA when needed</span></li><li><span>Liaise with all DHL employees in a professional and cooperative manner at all times, and consistently strive to promote a positive team spirit and adhering to DHL’s values at all times. </span></li><li><span>Undertake any other related tasks or responsibilities as reasonably directed or required</span></li><li><span>Highlight areas for improvement with suggested solutions to improve DHL’s procedures, technology and service to positively enhance our customers’ experience with DHL..</span></li></ul><p><strong><span>YOUR PROFILE: </span></strong></p><br><br><br><p><strong><u>Essential</u></strong></p><br><br><ul> <li><span>Previous experience dealing with a wide range of customers face to face or over the phone in busy service industries</span></li> <li><span>Good spoken and written command of the French/English language with a cheerful, confident, professional and courteous tone</span></li> <li><span>Excellent interpersonal skills and relates well with a wide range of people/customers </span></li> <li><span>Experience in resolving straight forward customer conflict</span></li> <li>Demonstrated excellent attention to detail</li> <li><span>Demonstrated ability to work effectively as part of a busy team</span></li> <li><span>Basic computer skills including the ability to navigate around a computer</span></li> <li><span>Ability to work flexible rostered hours, including scheduled breaks</span></li> </ul><br><p><strong><u>Desirable</u></strong></p><br><br><ul> <li>Previous Customs Clearance domain experience</li> <li><span>Previous experience of Call-Center/telephone and/or electronic order booking systems </span></li> </ul><p><span><span>·</span></span><span>Demonstrable success in achieving targets through selling services and products</span></p><br><br><br> </div>

<div ><p><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p><span>Would you like to become part of the world's most international company in the world?</span></p><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p><span>Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit  </span><a href="http://www.dpdhl.jobs/express"><span>www.dpdhl.jobs/express</span></a><span></span></p><p><strong><span >ABOUT THE ROLE:</span></strong><span ></span></p><p><span>The Customs Clearance Support Agent is responsible primarily of notifying over the phone or in writing our Into Bond Shipment’s customers through our DHL’s Customer Contact Centre and he/she shall be the most knowledgeable, courteous, efficient, confident and proactive point of contact for both DHL’s customers and the DHL network.</span></p><p><strong><span >YOUR TASKS:</span></strong></p><ul><li><span>To Call or Email In bond Customers for a range of DHL services and accurately input relevant data into DHL applications DCE “Respect also CODES”</span></li><li><span>Knowledgeably offer customers the most suitable DHL service based on their unique needs, and actively attempting to close the transaction by converting their enquiries to SCS (clearance by DHL).</span></li><li><span>Identify potential for selling Clearance with DHL service during the course of interacting with customers and proactively sells these to secure additional/new revenue sources for DHL GTW revenue.<span>  </span>This includes asking customers the appropriate questions to match their needs against value-added services, professionally offering and convincing them on the benefits of the services, handling their objections (if any) and closing the transaction by successfully securing their purchase of the offered services.</span></li><li><span>To effectively respond to all customer enquiries regarding DHL’s services, by consistently and confidently providing customers with accurate information on prices (SCS and POA), clearance times, customs paperwork requirements, country-specific requirements (including potential customs clearance delays). To lodge a trace when necessary ensuring that the customer receives service regarding their issues using SPARK sys.</span></li></ul><span></span><p ><span></span></p><ul><li><span>Exercise professionalism and provide first class customer service bearing in mind that all DHL customers have an express requirement, and are looking for immediate and hassle-free solutions.</span></li><li><span>Confidently and knowledgeably handle customer complaints while maintaining composure, and take all possible actions to resolve issues to the customers’ expectations without compromising DHL’s position by over-committing to customers , or being unrealistic in what is offered.</span></li><li><span>Ensuring that all interactions with customers are in accordance with the Mystery Shopper guideline scripts.</span></li><li><span>Be professional with Front Liners colleagues to ensure a smooth data transmission via DCE. </span></li><li><span>Act as a backup for the CIA when needed<span>  </span></span></li><li><span>Liaise with all DHL employees in a professional and cooperative manner at all times, and consistently strive to promote a positive team spirit and adhering to DHL’s values at all times. </span></li><li><span>Undertake any other related tasks or responsibilities as reasonably directed or required</span></li><li><span>Highlight areas for improvement with suggested solutions to improve DHL’s procedures, technology and service to positively enhance our customers’ experience with DHL..</span></li></ul><span></span><span></span><p><strong><span >YOUR PROFILE: </span></strong></p><p class="MsoListParagraph" ><br></p><p><strong><u>Essential</u></strong></p><ul > <li ><span>Previous experience dealing with a wide range of customers face to face or over the phone in busy service industries</span></li> <li ><span>Good spoken and written command of the French/English language with a cheerful, confident, professional and courteous tone</span></li> <li ><span>Excellent interpersonal skills and relates well with a wide range of people/customers </span></li> <li ><span>Experience in resolving straight forward customer conflict</span></li> <li >Demonstrated excellent attention to detail</li> <li ><span>Demonstrated ability to work effectively as part of a busy team</span></li> <li ><span>Basic computer skills including the ability to navigate around a computer</span></li> <li ><span>Ability to work flexible rostered hours, including scheduled breaks</span></li> </ul><p ><span></span></p><p ><strong><u>Desirable</u></strong></p><ul > <li >Previous Customs Clearance domain experience</li> <li ><span>Previous experience of Call-Center/telephone and/or electronic order booking systems </span></li> </ul><p class="MsoListParagraph" ><span ><span>·<span Times New Roman";">       </span></span></span><span>Demonstrable success in achieving targets through selling services and products</span></p></div><br>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Performance et support</p><br><br><p>Qualite - Assurance qualite operations</p><br><br><p>Process Quality Assurance Manager F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur &amp; Cadre</p><br><br><p>Temps complet</p><br><br><p>Rattaché(e) à la Direction Qualité, votre rôle principale sera d'assurer le respect des exigences clients/autorités pour garantir la conformité des processus<br>Ainsi de stimuler l'amélioration continue, garantir la performance et de faire vivre le système qualité/safety et accompagner son appropriation par tous<br>En particulier, votre mission consistera à :<br>Comprendre et décliner les attentes / exigences du client et des autorités. <br>Accompagner le personnel à la compréhension et à l'application des exigences clients et autorités<br>Etre le point focal qualité de son périmètre lors des audits internes et externes.<br> Protéger le client de la non-qualité<br> Piloter, participer et accompagner les enquêtes et analyses causales<br> Analyser les non-conformités vis-à-vis des potentiels impacts sur la sécurité des vols<br>Piloter la mise en place des actions de sécurisation pour chaque écart et non-qualité exportée<br> Traiter les non-conformités de sa responsabilité<br>S'assurer que chaque DAC/CAR est correctement pilotée par le responsable de l'écart<br>Réunir les éléments permettant la clôture les DAC/CAR<br>Stimuler l'amélioration continue<br>Garantir la performance<br>Participer à l'obtention de la qualité de façon efficace<br>Définir les indicateurs qualité de son périmètre en collaboration avec la hiérarchie du ou des secteurs<br>Identifier et aider à la mise en place du plan d'actions pour réduire les coûts de non-qualité et les réclamations clients<br>Privilégier la prévention et l'anticipation<br>Partager les Retours d'Expérience et retours au déclarant<br> Définir, planifier et réaliser les surveillances associées à son périmètre<br> Vérifier l'efficacité des actions correctives et préventives<br>Piloter le plan d'actions issu du Safety Management System / Screening Committee<br>Participer à la mise à jour des risques selon le Safety Management System.<br>Etre le relai du déploiement des démarches pour l'amélioration de la qualité (FH, FOD, …)<br>Faire vivre un système qualité simple et approprié par tous<br>Garantir l'application de la politique qualité, le respect des fondamentaux qualité et l'application des procédures du Système de Management de la qualité et de la Sécurité<br>Former et sensibiliser le personnel aux fondamentaux qualité et au Système de Management de la Qualité et de la Sécurité<br>Surveiller le processus de qualification du personnel<br>Valider la (re)qualification des installations procédés spéciaux<br>Participer au processus de validation industrielle<br>Participer au processus d'amendement des listes de capacité</p><br><br><p>Vous êtes de formation Bac+5 en Ingénierie ou équivalent, vous avez une expérience de 8 ans et plus dans un poste similaire idéalement dans le secteur aéronautique<br>Vous êtes Rigoureux(se), doté(e) d'un fort leadership, d'un esprit d'analyse et d'un sens de l'innovation, vous appréciez le travail en équipe alors ce poste est fait pour vous !</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>The position of Sales Manager (MICE, Leisure &amp; Golf) vis accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Building Successful Relationships that Generate Sales Opportunities<br>• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<br>• Develops relationships within community to strengthen and expand customer base for sales opportunities.<br>• Manages and develops relationships with key internal and external stakeholders.<br>• Provides accurate, complete and effective turnover to Event Management.<br>Managing Sales Activities<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br>• Identifies new business to achieve personal and location revenue goals.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for the location based on market conditions and location needs.<br>• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<br>Providing Exceptional Customer Service&nbsp;<br>• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<br>• Services our customers in order to grow share of the account.<br>• Executes and supports the company’s customer service standards.<br>• Provides excellent customer service consistent with the daily service basics of the company.<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<p>RPID is responsible for piloting and/or carrying out development, industrialization, and transfer of activities for industrial projects entrusted to it. It guarantees compliance with Quality, Cost, Deadlines, Safety, and Environment (QCDS) objectives while ensuring transverse coordination and animation of internal and external stakeholders.</p><p><strong>Main Missions</strong></p><ul><li><strong>Definition and piloting of industrial strategy:</strong> Propose, validate, and deploy the industrial scheme (Make or Buy). Participate in supplier selection, consistent with Program requirements and industrial strategy.</li><li><strong>Risk management and planning:</strong> Establish and manage risks from the MER1 phase. Establish the overall project schedule (development, industrialization, procurement) and ensure rigorous monitoring.</li><li><strong>Cost control:</strong> Establish the system budget by consolidating and challenging contributors. Validate and deploy QCDRS (Quality, Cost, Deadline, Safety, Robustness) requirements. Maintain the Permanent Budget (DP) for costs and quality, and validate the Product Recurring Cost (CCR). Pilot the Termination Industrialization Cost (CAT).</li><li><strong>Product development and industrialization:</strong> Contribute to the development logic (LDEV) and validate it. Implement and pilot the industrialization plan, procurement of prototypes and pre-series equipment, as well as the production plan. Participate in the Target Cost Design (CCxO) approach. Ensure the integration of industrial constraints (manufacturability, processes, means). Ensure the consideration of feedback (RETEX). Participate in work for product and process maturity (product/process FMEA, determination of KCs, robustness).</li><li><strong>Document management and validation:</strong> Constitute and manage the evolution of the Manufacturing and Control File (DFC), Industrial Validation File (DVI / PPAP), and maintenance file, consistent with the definition file. Pilot the industrial validation process and validate or reject industrialization reviews. Position for the Industrialization Department (DI) during MER reviews.</li><li><strong>Industrial means:</strong> Acquire and commission industrial means adapted to the projects.</li><li><strong>Management and communication:</strong> Pilot and animate the project team and transverse animation with multiple stakeholders (Supply chain, Quality, Production, Industrial Engineering, Maintenance, DT, Program, CEI France, customers, suppliers). Periodically report on the project portfolio and ensure communication with internal and external customers.</li><li><strong>Continuous improvement:</strong> Capitalize, formalize, and disseminate best practices within the workshops. Research, propose, and drive improvement solutions.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Education:</strong> Engineer in industrial engineering, mechanical, electromechanical or equivalent.</li><li><strong>Experience:</strong> Minimum 8 years of experience ideally in production, development, and industrialization of industrial projects.</li><li><strong>Technical Skills:</strong><ul><li>Mastery of knowledge in electronics, electrical engineering, mechanics, industrial computing.</li><li>Expertise in project management and in reading/analyzing electrical and mechanical plans.</li><li>Knowledge in instrumentation, measurements, and quality control.</li><li>Mastery of expertise and problem-solving approaches (Brainstorming, 8D, Ishikawa, FMEA, QQOQCCP).</li><li>Use of digital and statistical tools (Minitab, SPC, Six Sigma, SAP, PLM, Pack Office).</li></ul></li><li><strong>Behavioral Skills:</strong><ul><li>Proven leadership and ability to animate teams transversally and drive change.</li><li>Rigor, autonomy, proactivity, reactivity, and creativity.</li><li>Excellent writing skills and synthesis skills.</li><li>Good communicator capable of managing multiple and varied stakeholders.</li><li>Mastery of French and English (technical).</li></ul></li><li><strong>Mobility:</strong> Occasional travel in France and abroad.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phone calls, emails and chats; Escalating complex cases to the internal team; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent French &amp; English skills (at least C1 for both spoken and written); At least 6 months of experience in customer and technical support role is a must; Experience with CRM systems; Experience handling customer issues in a ticket-based support environment across multiple channels, including email, phone, and chat.<br> Ability to learn and follow precise procedures; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer ( at least 16Gb of RAM ) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).<br> Will be a great plus: Experience supporting time and attendance software and/or workforce management systems from a support perspective, rather than solely as an end user.<br> Benefits: Fixed schedule: Monday–Friday, 8 AM–4 PM EDT; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves Frontier coding agents are already good at passing tests.<br> We measure whether they pass them the right way .<br>We're building a dataset to evaluate the safety and conduct of AI coding agents — not just whether they complete a task, but whether they do it honestly, within scope, and without cutting corners.<br>You'll design tasks where the easy path is the unsafe one, and write the tests that catch it: Build realistic developer environments — a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history Design tasks that pair a benign development goal with a tempting unsafe shortcut: scope creep, policy violations, data corruption, over-permissive changes Write tests that verify whether the agent completed the task the right way — catching corners cut, not just checking outputs Iterate on tasks and tests based on QA feedback — review agent solutions, analyze failures, and refine until the evaluation is fair and robust What this is NOT: Not data labeling; Not prompt engineering; Not cybersecurity or red-teaming — there is no attacker in the scenario.<br> Cybersecurity experience is a nice-to-have but not a requirement.<br> We're looking for engineers who understand how code should behave, not penetration testers.<br> Strong software engineers, not security specialists; Not writing code from scratch — the agent writes most of the code; you design the situation and evaluate the outcome; What we look for 4–5+ years in software development; Core stack: Python, JavaScript/TypeScript; Strong test design skills — functional and integration tests that separate safe from unsafe completion, not just correct from incorrect; Hands-on experience with coding agents (Claude Code, GitHub Copilot CLI, Codex, or similar); Familiarity with GitHub PRs and CI workflows as a user; Stack breadth is welcome, not a filter.<br> Tasks simulate real repositories with databases, CI pipelines, and deploy scripts, so wider backend and infrastructure exposure is genuinely useful — but you don't need to be an expert in every layer; English proficiency — B2+ Why this is hard Frontier models are already good at coding.<br> Creating a task that genuinely challenges the best models is non-trivial.<br> The real difficulty is building the temptation — a scenario where the unsafe or out-of-scope path is the path of least resistance — and then writing tests that reliably catch an agent that took it.<br> Tasks have many valid solutions; tests must accept all of them and reject the bad ones.<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 20-25 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong><u>Technical Support Engineer</u></strong></span></p><br><p><span><strong>Location:</strong> Casablanca, Morocco (with travel across the Middle East &amp; Africa region)</span><br><span><strong>Reporting to:</strong> Technical Support Manager, MEA</span></p><br><p><span><strong>Join Us in Driving Customer Success Across MEA</strong></span></p><br><p><span>We're looking for a customer-focused and technically skilled <strong>Technical Support Engineer</strong> to join our Middle East &amp; Africa Technical Support team. In this role, you'll play a critical part in delivering exceptional post-sales support across our hardware and software solutions portfolio, helping customers and channel partners maximize the value of their investments.</span></p><br><p><span>If you enjoy solving complex technical challenges, building strong relationships, and working in a collaborative international environment, we'd love to hear from you.</span></p><br><p><span><strong>What You'll Do</strong></span></p><br><p><span>As a Technical Support Engineer, you will:</span></p><br><ul><li><span>Provide remote and on-site technical support to channel partners and end customers across the MEA region.</span></li><li><span>Take ownership of technical issues from initial report through to successful resolution.</span></li><li><span>Collaborate closely with commercial, engineering, and operational teams to deliver outstanding customer outcomes.</span></li><li><span>Manage and track support cases through the ticketing system, ensuring timely updates and resolution.</span></li><li><span>Monitor service performance against agreed SLAs and contribute to continuous improvement initiatives.</span></li><li><span>Investigate, troubleshoot, and resolve hardware, software, networking, and integration-related challenges.</span></li><li><span>Escalate unresolved issues appropriately and work with internal teams to drive resolution.</span></li><li><span>Deliver technical training sessions for customers, partners, and internal stakeholders.</span></li><li><span>Support product launches and deployments by working with cross-functional teams.</span></li><li><span>Analyse trends and recurring issues, providing valuable feedback to Engineering and Product teams.</span></li></ul><p><span>We're interested in people who bring a combination of technical expertise, curiosity, and a passion for customer service.</span></p><br><p><span>You may be a great fit if you have:</span></p><br><ul><li><span>3-5 years of experience in a technical support, field service, or similar customer-facing technical role.</span></li><li><span>Knowledge of networking concepts, system integrations, and communication protocols.</span></li><li><span>An understanding of data flows and how systems interact within complex environments.</span></li><li><span>Experience working with electronic and mechanical equipment or technologies.</span></li><li><span>Strong analytical and problem-solving skills, with the ability to diagnose and resolve complex technical issues.</span></li><li><span>The ability to interpret data, identify trends, and communicate findings effectively.</span></li><li><span>Excellent written and verbal communication skills in <strong>English and French</strong>.</span></li><li><span>A collaborative mindset and the ability to build strong relationships with customers, partners, and colleagues.</span></li></ul><p><span><strong>What Success Looks Like</strong></span></p><br><p><span>You'll be contributing to:</span></p><br><ul><li><span>Consistent achievement of service level targets.</span></li><li><span>Timely resolution of customer and partner support requests.</span></li><li><span>High remote-resolution rates and customer satisfaction.</span></li><li><span>Effective delivery of technical training programmes.</span></li><li><span>Continuous improvement of support processes and customer experience.</span></li></ul><p><span>#LI-CH1&nbsp;</span></p><br><p><span><strong>WHO IS GILBARCO VEEDER-ROOT</strong></span></p><br><p><span><span>Gilbarco Veeder-Root, a Vontier company, is the worldwide technology leader for retail and commercial fueling operations, offering the broadest range of integrated solutions from the forecourt to the convenience store and head office. For over 150 years, Gilbarco has earned the trust of its customers by providing long-term partnership, uncompromising support, and proven reliability. Major product lines include fuel dispensers, tank gauges and fleet management systems.</span></span></p><br><p><span><strong>WHO IS VONTIER</strong></span><br><span>Vontier (NYSE: VNT) is a global technology company powering the way the world moves. We empower businesses in the transport sector to adapt to a fast-changing landscape by uniting productivity, automation and multi-energy technologies.</span></p><br><p><span>Our smart, connected solutions serve roadside convenience retail stores, fleet operators, and auto repair technicians. From integrated payments and EV charging software to carwash technology and retail automation, we help customers stay productive and prepared for a rapidly evolving industry.</span><br><span>With decades of expertise and a balanced portfolio, Vontier enables businesses to navigate complexity, unlock growth, and build a cleaner, safer future. Driven by continuous improvement and the dedication of Team Vontier, we empower businesses to think bigger, act boldly, and thrive on the road ahead. Learn more at </span><span>www.vontier.com</span><br><span><strong>At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.</strong></span><br><span>Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.</span><br><span>Join our community of passionate people working together to navigate challenges and seize new opportunities. At Vontier, you are not on this journey alone, we are committed to equipping you with the tools and support you need to fuel your innovation, lead with impact, and thrive both personally and professionally.</span><br><span><strong>Together, let’s power the way the world moves!</strong></span></p><br> </div>

<div><p><strong>Déclarant</strong></p>   <p>Deutsche Post DHL (DPDHL) est le fournisseur logistique du monde avec plus de 520 000 employés dans plus de 220 pays et territoires. <strong>DHL Global Forwarding (DGF)</strong> est le spécialiste du fret aérien, maritime et routier du Groupe. Nous offrons un transport standardisé ainsi que des solutions de bout en bout hautement spécialisées à des clients dans un large éventail d'industries à l'échelle mondiale.</p>   <p><strong>Connecting People. Improving Lives.  </strong></p> <p>Vous êtes motivé(e) et à la recherche d'une opportunité stimulante et enrichissante dans un environnement en évolution rapide ? </p> <p>Administrer les plans et processus de conformité douanière et commerciale pour fournir le dédouanement des documents de fret par les autorités douanières compétentes, travailler avec les clients pour guider et conseiller sur les qualifications en matière de réglementation douanière conformément à la stratégie et aux objectifs commerciaux, aux directives et politiques de l'entreprise</p>   <p><strong>Responsabilités Principales</strong></p> <ul> <li>Administrer les plans et processus de conformité douanière et commerciale pour faciliter l'importation, l'exportation et l'expédition rapides, sûres et rentables de matériaux, d'équipements, de produits, d'emballages et de documents à travers les frontières internationales</li> <li>Exécuter des activités de courtage en douane telles que la préparation et la tenue des registres d'expédition, la préparation des connaissements et divers calculs, y compris les droits, les tarifs, les conversions de prix, les poids et les volumes</li> <li>Fournir des services d'importation / exportation liés aux douanes aux transports TBO et NTBO</li> <li>Effectuer la classification des marchandises sur la base des informations fournies par les clients</li> <li>Vérifier les articles expédiés, les dates de validité des expéditions et les débits et droits/tarifs auprès des institutions gouvernementales</li> <li>Rassembler et rassembler les documents nécessaires à l'obtention des permis, licences et certificats pour le dédouanement</li> <li>Effectuer le travail quotidien de documentation des expéditions, les déclarations en douane et autres documents requis, y compris les modifications après dédouanement conformément à la réglementation et aux procédures internes</li> <li>Traiter, gérer, distribuer et archiver tous les documents requis dans la zone d'expédition</li> <li>Entreprendre la réservation et l'optimisation des réservations conformément aux directives internes définies par l'équipe produit</li> <li>Facturer les clients pour les services, vérifier les factures et les documents d'expédition pour assurer la conformité aux réglementations fédérales</li> <li>Collaborer avec le bureau à l'étranger pour vérifier et vérifier les informations d'expédition</li> <li>Connectez-vous avec des organisations externes telles que les autorités douanières ou les agents maritimes pour vérifier les exigences douanières et finaliser les coûts et les délais d'expédition</li> <li>Résoudre les problèmes récurrents et suggérer des améliorations pour les méthodes de travail des douanes en mettant l'accent sur l'augmentation de l'efficacité et de l'efficience et le contrôle des coûts</li> <li>Conseiller les clients sur des sujets juridiques (par exemple, conformité commerciale - expéditions vers des pays sanctionnés) et douaniers</li> </ul>   <p><strong>Qualifications & Expérience</strong></p> <p><strong>niveau d'éducation</strong></p> <p>Baccalauréat ou expérience/qualification équivalente</p>   <p><strong>Niveau d'expérience</strong></p> <p>2 ans</p>   <p><strong>Pourquoi rejoindre DHL Global Forwarding ?</strong> </p>   <p>Nous faisons partie de Deutsche Post DHL, le leader mondial de la logistique avec des opérations dans plus de 220 pays. Visitez notre site de carrière sur le Web à <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a>  </p> <p>Notre certification prestigieuse TOP EMPLOYER atteste de nos meilleurs efforts pour attirer et retenir les talents en favorisant un milieu de travail positif et en encourageant le perfectionnement personnel et professionnel des employés. Le perfectionnement des femmes talentueuses au sein de notre organisation sera une priorité pour nous et un élément important de notre Stratégie 2026 du CGD.</p> <p>Nous aspirons à devenir le leader incontesté de notre industrie, quand les gens pensent à l’expédition; nous voulons qu’ils pensent DGF parce que nous avons :</p> <ul> <li>Le plus grand réseau mondial avec plus de 30 000 employés passionnés</li> <li>Processus les plus efficaces et délais de réponse les plus rapides</li> <li>Les meilleures solutions et le meilleur service à la clientèle</li> </ul>   <p><strong>Notre vision : L’entreprise de logistique pour le monde.</strong></p> <p><strong>Notre mission : l’excellence. Simplement livré.</strong></p> <p><strong>Notre raison d’être : Connecter les gens, améliorer les vies.</strong></p> <p><strong>Nos valeurs : respect et résultats</strong></p>   <p><em>DHL Global Forwarding est un employeur à chances égales. Nous évaluons les candidats qualifiés sans tenir compte de la race, de la couleur, de la religion, du sexe, de l’orientation sexuelle, de l’identité de genre, de l’origine nationale, de l’invalidité, du statut d’ancien combattant et d’autres caractéristiques protégées par la loi. </em>  <br><br><font color="#ffffff">#LI-MEA</font></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required<br>CORE WORK ACTIVITIES<br>Building Successful Relationships that Generate Sales Opportunities<br>• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc.<br>• Develops relationships within community to strengthen and expand customer base for sales opportunities.<br>• Assists with managing and developing relationships with key internal and external stakeholders.<br>• Provides accurate, complete and effective turnover to Event Management.<br>Managing Sales Activities<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br>• Identifies new business to achieve personal and location revenue goals.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Assists in closing the best opportunities for the location based on market conditions and location needs.<br>• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<br>Providing Exceptional Customer Service&nbsp;<br>• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<br>• Services our customers in order to grow share of the account.<br>• Executes and supports the company’s customer service standards.<br>• Provides excellent customer service consistent with the daily service basics of the company.<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<div><p><strong>OFR Bulk Operations & Customer Service Specialist</strong></p>   <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p>   <p>DHL Global Forwarding has an opening for <strong>OFR Bulk Operations & Customer Service Specialist </strong>in Morocco. In this role, you will Ensure the delivery from A-Z of all the operations process related to OFR shipments.</p>   <p><strong><em>Join us in connecting people and improving lives!              </em></strong></p>     <p><strong>In this OFR Bulk Operations & Customer Service Specialist position </strong></p> <ul> <li>You will handle day-to-day shipments and operational activities for Bulk Ocean Freight, including both import and export shipments.</li> <li>You will liaise with origin and destination offices for forecasts and maintain regular communication with the Sales Department and Department Supervisor.</li> <li>You will place booking orders with shipping lines through the appropriate systems.</li> <li>You will ensure that all shipments comply with customs regulations in Morocco and other applicable country regulations.</li> <li>You will send Bill of Lading (BL) instructions to shipping lines and verify that all information on the Bill of Lading is accurate and complete.</li> <li>You will coordinate with depots for the fitting of flexitanks and arrange container pickups with truckers according to customer requirements and timelines.</li> <li>You will coordinate with customs brokers to manage customs clearance formalities.</li> <li>You will check and prepare all necessary documentation required for export, import, and customs clearance processes.</li> <li>You will issue customer invoices within 4 days of departure for exports and within 3 days of arrival for imports.</li> <li>You will ensure the timely collection of containers from shipping line depots.</li> <li>You will provide customers with complete and accurate information in a timely manner.</li> <li>You will coordinate daily operations and the movement of goods, including hazardous cargo.</li> <li>You will prepare all shipping documents accurately and on time and identify the most appropriate transport mode in consultation with customers.</li> <li>You will ensure all required documents are delivered on time to customers, brokers, shipping lines, and truckers.</li> <li>You will maintain optimal levels of customer satisfaction.</li> <li>You will monitor and control file performance, including gross profit (GP), costs, and revenue.</li> <li>You will consolidate monthly operational data for KPI reporting and analyze performance trends.</li> <li>You will have the responsibility and authority to approve or reject non-conforming freight and containers.</li> <li>You will handle customer complaints and work closely with shipping lines and the station network to implement corrective actions whenever issues or challenges arise.</li> </ul>   <p><strong>Qualifications & Experience</strong></p>   <ul> <li>2-4 Years of experience</li> <li>Bachelor’s Degree or equivalent experience/qualification</li> </ul> <ul> <li>Fluent in English, French, and Arabic</li> </ul>   <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development.</li> <li>Competitive salary.</li> </ul>     <p><strong>Why join DHL Global Forwarding?</strong></p>   <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p>   <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2026. </p>   <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p>   <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul>   <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p>   <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p> <p> <font color="#ffffff">#LI-MEA</font></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><i>Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency putting our people first and creating a workplace that nurtures collaboration, diversity, growth and wellbeing.&nbsp;</i></p><br><p><b><i>It's time to make a move. Join our flow.&nbsp;</i></b></p><br><p>We have an exciting opportunity for an energetic and enthusiastic Customer Solution Engineer - Product, who provides technical expertise on the optimal KONE product for the customer. The position will be based in Casablanca.</p><br><p>He/she should understands how customer needs are translated into product-specific requirements and is accountable for coordination of all engineering work until the project is handed over to maintenance and will provides technical expertise support to the front line CSE team, field operation and sales team in Delivery process to handle order management and successfully implement KONE products and service solutions, that meet customer’s contract specification by cost and leads time effective way, while ensuring compliance to codes and standards.</p><br><p><b><i>What will you do?</i></b></p><br><p><b>Collaboration with sales</b></p><br><ul><li>Responsible for finding the optimal KONE product to meet the customer’s needs for non-standard with Special Engineering requirements.</li><li>Selects the correct product platform on which to make the offer and ensures the offer is Competitive.</li></ul><p><b>Product planning – Costing</b></p><br><ul><li>Involves Supply Line, installation, maintenance, and project management to understand both the materials and the service cost of the product when needed</li><li>Responsible for correct product costings in non-standard cases, both for corporate and local Materials</li></ul><p><b>Product planning – Specs</b></p><br><ul><li>Accountable for detailed, custom product plans for non-standard cases (collaborates with the SL Engineering team when needed)</li><li>Creates product specifications for corporate materials and local materials.</li><li>Performs initial and revised non-standard energy calculations.</li><li>Performs simple traffic analyses.</li><li>When accountable for the overall engineering of the project:</li><li>Accountable for technical site surveys</li><li>Accountable for the technical content of the order between MS 0b and MS 2z</li></ul><p><b>Product planning – Availability and lead times</b></p><br><ul><li>Coordinates product lead times from Supply Line and local sourcing</li></ul><p><b>Product planning – Installability</b></p><br><ul><li>Ensures that the proposed product can be installed</li><li>Ensures that the cost and work effort impact of installation is part of product plans, especially in non-standard installation situations</li></ul><p><b>Product planning – Maintainability</b></p><br><ul><li>Ensures that the planned proposed product fulfils the customer’s product lifecycle needs</li><li>Identifies possible deviations to standard maintenance methods and ensures that resolutions are found</li></ul><p><b>Product planning – Compliance</b></p><br><ul><li>Ensures that the proposed product fulfils local codes, regulations and safety requirements</li><li>Ensures alignment with environmental regulations</li><li>Ensures that the planned product complies with KONE’s Engineering Policy</li></ul><p><b>Key tasks in the KONE Customer process</b></p><br><ul><li>Provides content for pre-booking reviews (technical product, costs, lead times, risks, and verification of technical content in contracts)</li><li>Executes activities for holistic product planning</li></ul><p><b>Are you the one</b></p><br><ul><li>Bachelor’s degree in mechanical, electrical, or Civil Engineering.</li><li>2-3 years of experience in the elevator industry is a must.</li><li>Candidate with minimum 1 to 2 years of experience in AutoCAD.</li><li>Proficient with MS Office Word, Excel, and PowerPoint.</li><li>Excellent communication and influencing skills in English.</li><li>Excellent collaboration skills and capability to teamwork with people from different cultural backgrounds.</li><li>Capability for analytical thinking and focus on details - distinguishes between important information and irrelevant or minor details.</li><li>Ability to work with global colleagues considering different time zones, language competencies and differences in working culture.</li><li>Excellent technical understanding of elevator, escalator, and Advanced People Flow solutions that meet the customer expectations is considered a plus.</li></ul><p><b><span>What do we offer</span></b></p><br><ul><li>Great dynamic team promoting a collaborative environment.</li><li>Total reward elements that engage and motivate our employees and help us make KONE a great place to work.</li><li>Comprehensive learning and development programs covering a wide range of professional skills.</li><li>Engaging job with position description and clear targets.</li><li>Regular feedback through performance discussions.</li><li>Opportunities for individual development.</li><li>Mentoring and coaching programs.</li><li>Flexibility, trust and respect.</li><li>Value-based culture, behaviors and ethics.</li><li>Sustainability and innovation.</li><li>Working for a successful organization.</li></ul><p><i>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.</i></p><br><p>Read more on <span><i><u>https://kone.com/global/en/careers.html</u></i></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Customer Solution Engineer – Solution - Experienced</b></p><br><p><b>Location: Casablanca, Morocco</b></p><br><p><b>About the role</b></p><br><p>As a <b>Customer Solution Engineer – Solution</b>, you will provide technical expertise to the Sales and Customer Solutions Engineering teams, translating customer requirements into optimal and commercially viable KONE solutions. As part of KONE’s <b>early engagement team</b>, you will help shape customer requirements and building specifications, ensuring KONE solutions are considered from the early stages of a project.</p><br><p>The role focuses on <b>non-standard and complex tender opportunities</b>, taking ownership of the overall solution, including products, services, integrations, specifications, costs and lead times. You will collaborate with Sales, Supply Line and other local, Area and Global teams to develop the right solution. You will use your strong understanding of KONE solutions and services across different business lines and customer segments, while considering the full solution lifecycle, including <b>engineering, materials, installation, project management and maintenance</b>.</p><br><p><b>What you will do</b></p><br><ul><li>Work closely with Sales to develop optimal technical solutions that meet customer requirements.</li><li>Translate customer needs into clear technical specifications and solution proposals.</li><li>Develop and coordinate solutions across KONE business lines, including elevators, escalators, doors and services.</li><li>Manage solution planning, including <b>costing, specifications, lead times, technical feasibility and installation requirements</b>.</li><li>Coordinate with Supply Line, Installation, Maintenance, Project Management, Sourcing and other stakeholders to develop complete solutions.</li><li>Conduct or coordinate traffic analyses, energy calculations and technical feasibility assessments.</li><li>Ensure proposed solutions are practical to install, maintain and support throughout the product lifecycle.</li><li>Ensure solutions comply with applicable <b>local codes, regulations, safety, environmental requirements and KONE engineering standards</b>.</li><li>Prepare technical tender submissions, compliance and deviation lists, layouts and technical documentation.</li><li>Provide technical input into pre-tender and pre-booking reviews, including costs, lead times, risks and contractual requirements.</li><li>Evaluate technical risks and identify appropriate solutions for non-standard requirements.</li><li>Support complex projects through the engineering process and ensure a smooth handover to the project engineering team.</li><li>Work with third-party suppliers where required and coordinate technical inputs for external quotations.</li><li>Provide technical support and training to Sales, Installation and Maintenance teams.</li><li>Contribute to the development and standardisation of KONE solutions and share knowledge across the Customer Solutions Engineering network.</li><li>Support <b>modernisation projects</b>, including component upgrades, full replacements and existing building lift projects.</li></ul><p><b>What you bring</b></p><br><ul><li><b>5–7 years of relevant experience in the elevator industry.</b></li><li>Strong technical understanding of elevator solutions and related products and services.</li><li>Experience translating customer requirements into technical solutions and specifications.</li><li>Understanding of new construction and building modernisation processes.</li><li>Good knowledge of relevant technical codes, standards, environmental and sustainability requirements.</li><li>Experience with engineering tools such as <b>CAD and BIM</b>.</li><li>Understanding of solution costing, including materials, engineering, installation and maintenance.</li><li>Experience with site surveys and existing building modernisation or installation methods.</li><li>Basic understanding of competitor technical solutions.</li><li>Good communication and collaboration skills, with the ability to work effectively across multiple teams.</li><li>Strong analytical and problem-solving ability with a high level of attention to detail.</li><li>Good working knowledge of English and strong IT skills.</li></ul><p><b>What we are looking for</b></p><br><p>You are a technically strong and customer-focused engineer who enjoys finding practical solutions to complex challenges. You can understand the customer's needs, work through technical and commercial considerations, and turn them into a solution that can be successfully delivered.</p><br><p>You are comfortable collaborating with Sales, customers, suppliers and technical teams, and you have the confidence to communicate technical recommendations and influence decisions.</p><br><p><b>Why join KONE?</b></p><br><p>At KONE, you will have the opportunity to work on complex and innovative solutions that improve the flow of people in buildings and cities. You will collaborate with experienced professionals across the organisation while developing your expertise in customer solutions, engineering and the elevator industry.</p><br><p>If you are an experienced elevator engineer looking to take your technical expertise into a solution-focused and customer-facing role, we would like to hear from you.</p><br><p><i>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.</i></p><br><p>Read more on <span><i><u>https://kone.com/global/en/careers.html</u></i></span></p><br> </div>