Airline Ticketing Agent Jobs

<p>POSITION SUMMARY Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual. Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><h2>PREFERRED QUALIFICATIONS</h2><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 2 years of related work experience.</p><p>Supervisory Experience: At least 1 year of supervisory experience.</p><p>License or Certification: None</p>

<p>Safran is an international high-technology group operating in the fields of aeronautics (propulsion, equipment and interiors), space and defense. Safran Aircraft Engines (SAE) is a company of the Safran Group. Driven by nearly 15,000 employees across 31 sites in 9 countries, SAE has been an aeronautical engine manufacturer for over 110 years. We design, develop, produce and market, alone or in cooperation, engines for civil or military aircraft, as well as for satellites. SAE has a network of civil engine maintenance workshops worldwide and offers its customers a complete range of interventions: performance restoration, replacement of limited-life parts, inspection and maintenance of the entire engine and its equipment. To cope with the increasing pace of LEAP engine maintenance in the coming years, Safran Aircraft Engines Services Casablanca (SAESC) has launched the construction of a new shop in Morocco. Our new workshop located in the Casablanca-Settat region will ensure the maintenance of new types of civil aircraft engines (LEAP) which equip, in particular, the Airbus A320neo and the Boeing 737Max.</p><p>Discover your future role!</p><p>As General Services Manager, you will have the following responsibilities:</p><ul><li>Ensure user support in the field of General Services for: services related to operations, services and customers on the site, analysis, monitoring and execution of Works.</li><li>Ensure the site is covered and protected, providing the energy, fluids and services necessary for its operation, as well as taking into account requests for Works / fitting out of workspaces:<ul><li>with the required level of quality and continuity,</li><li>optimized cost and continuous improvement,</li><li>in compliance with current regulations,</li><li>in compliance with Safran Group HSE rules (energy control, ergonomics, etc.),</li><li>with a view to improving working conditions and personnel safety,</li><li>with a view to adapting to the evolution of activities present on the site.</li></ul></li><li>Continuously improve user support under the best technical and economic conditions with the permanent HSE objective.</li><li>Implement and ensure the monitoring/steering of the necessary Operating contracts:<ul><li>for the smooth running of the site,</li><li>for the maintenance of services in place at the Establishment,</li><li>for the conservation of the site's real estate assets.</li></ul></li><li>Develop and monitor the Master Plan for sites, technical installations and heritage maintenance in correlation with the evolution of site activities.</li><li>Ensure and carry out the planning and budgetary monitoring (expenses and investment) of the General Services department.</li><li>Lead and manage the activity and development of the General Services department members.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>8 years of experience as a General Services Manager in the industrial world</li><li>Skills: Civil engineering / building, Supplier management/steering, Infrastructure / building management, Mastery of remote building steering and management (BMS: Building Management System), Keep building plans up to date using Autocad, Electrical knowledge: Electrical certifications mini H0/B0, HVAC: Heating / air conditioning / ventilation, Mastery of CMMS: (software used CARL Source), Drafting of specifications</li><li>Candidate Profile: Customer service orientation, Priority management, Management (8 people)</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b><span>About Us</span></b></p><br><p><span>Let’s go on an adventure together!&nbsp;&nbsp;</span></p><br><p><span>Hey there, we’re G Adventures. We’re one of the world’s leading small group travel companies, and we’ve always believed that travel isn’t just about where you go — it’s about how it changes you.</span></p><br><p><span>For the last 35 years, we’ve set out to do things differently. No cookie-cutter tours. No giant buses or cruise ships. And not to mention, as few selfie sticks as possible. Just real humans, travelling your heart out across the world with open minds and a non-stop desire to make our planet better, simply by exploring it.&nbsp;</span></p><br><p><span>At G Adventures, our DNA (or GNA, if you will) is built on belonging — where bringing your authentic self to work every day isn’t just accepted, it’s downright celebrated. For our office crew — you wanna rock a t-shirt with your dog’s face on it? We say go for it. For our Chief Experience Officers —&nbsp; you wanna hit the road and call some of the most epic places on Earth your home office? We love that — and we’ve got you. Wanna spend your days with people you genuinely like? Us too — and we’re pretty sure you’ll fit right in, wherever that is.&nbsp;</span></p><br><p><span>Now about that career of yours — this is the kind of place where you can spread your wings and truly grow into your role. The best part? You get to do it all alongside a passionate, freakishly talented, one-of-a-kind bunch excited to produce top-notch work and spread a ridiculous amount of goodness at the same time.&nbsp;</span></p><br><p><br><span>Feel like this could be the right fit? We think so too, and we’re already </span><i><span>way too excited </span></i><span>to meet you.</span></p><br><p><b>About The Role</b></p><br><p>The Reservations Coordinator is responsible for ensuring the timely and accurate processing of reservations, cancellations, and last-minute changes while maintaining data integrity across internal systems. This role supports effective communication with suppliers, internal teams, and customers to uphold service standards and operational efficiency. The Coordinator also provides administrative support, contributes to training initiatives, and plays a key role in maintaining supplier compliance and resolving booking-related issues.</p><br><br><p>Note, this is a 12 month Fixed Term Contract that will be working on a hybrid basis with 3 days in the Marrakech office.</p><br><br><p><b>Key Duties &amp; Responsibilities</b></p><br><ul><li>Complete all reservations, cancellations, last-minute changes, and related tasks with accuracy and timeliness.</li><li>Validate reservation data and ensure internal systems and tools (e.g., Block Sheets, Validations) are up-to-date and accurate; report discrepancies to the relevant manager.</li><li>Maintain accurate and up-to-date records of all reservations activities in internal systems to support audits, reporting, and operational tracking.</li><li>Coordinate with the Product or Operations team to ensure that tour changes and updates are accurately reflected in reservations.</li><li>Communicate and coordinate with suppliers to ensure they understand and adhere to required reservation processes and standards.</li><li>Assist in monitoring supplier performance, including response times and service accuracy, and escalate persistent issues to the Reservations Manager.</li><li>Support managers in negotiating reduced cancellation fees with suppliers when necessary.</li><li>Communicate effectively with the Global Sales and Base Camp Operations teams, offering timely administrative and operational support.</li><li>Respond to enquiries via phone and email in a professional, prompt, and courteous manner.</li><li>Ensure email communications are followed up within 24 hours and manage delegated inbox responsibilities.</li><li>Support Global Sales by efficiently processing last-minute booking requests and change notifications, ensuring all relevant stakeholders are informed.</li><li>Participate in team meetings and training sessions to stay current with departmental protocols, tools, and updates.</li><li>Provide administrative assistance to Finance by supporting invoice-related queries and follow-up tasks.</li><li>Assist on special projects as assigned by the manager or leadership team.</li><li>Support internal process improvements by identifying inefficiencies or recurring issues and offering feedback for optimization.</li><li>Help ensure that the G Adventures and partner brands are properly represented in all reservation communications and touchpoints.</li><li>Contribute to travel style training and operational readiness initiatives within the region.</li></ul><br><p><b>Skills &amp; Experience</b></p><br><ul><li>Highly proficient in English, both written and spoken.</li><li>Familiarity with standard travel industry practices and procedures</li><li>Minimum of 1 year of experience in the travel or tourism industry.</li><li>Proficient in using Google Workspace tools (e.g., Gmail, Sheets, Docs, Calendar).</li><li>Solid computer literacy and ability to adapt to reservation platforms and internal systems.</li><li>Demonstrated time management skills with the ability to meet deadlines in a high-paced environment.</li><li>Strong attention to detail with a commitment to accuracy and quality.</li><li>Excellent verbal and written communication skills, including professional email and phone etiquette.</li><li>Proven ability to deliver high-quality customer service with empathy and professionalism.</li><li>Effective problem-solving and conflict resolution skills with sound judgment.</li><li>Team player with a cooperative, flexible approach and a willingness to support colleagues.</li></ul><br><p><b>What Do We Offer You?</b></p><br><ul><li>Competitive Total Rewards Package, including exclusive travel perks!</li><li>Additional days off, including on your birthday!</li><li>Vacation time for you to recharge</li><li>Enhanced Parental Leave</li><li>Meaningful Employee Recognition Program</li><li>Learning and Growth Opportunities</li><li>Employee Resource Groups</li></ul><p>*Applicable based on location*</p><br><p>Artificial intelligence (AI) tools may be used to support the administrative processing of applications, such as organizing and formatting applicant information. AI is not used to screen, assess, or select applicants. All hiring decisions are made by our recruitment team.</p><br><p>G Adventures is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants.</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>This incredible hotel project located in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby, located within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean.<br><br><p><b>Reservations Agent – Four Seasons Hotel Rabat Kasr Al Bahr, Morocco</b></p><br><br><p><b>About Four Seasons Hotels and Resorts:</b></p><br><br><p>Four Seasons Hotels and Resorts is a global, luxury hospitality company. We manage over 100 hotels and resorts and 44 private residences in 45 countries around the world and growing. At Four Seasons, we are powered by people and our culture enables everything we do.</p><br><br><br><p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><p><b>About Four Seasons Hotel Rabat Kasr Al Bahr, Morocco:</b></p><br><br><p>This incredible hotel project located in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby, located within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean. </p><br><br><br><p><b>The Role of Reservations Agent:</b></p><br><br><p>We currently have an opportunity for Reservations Agent to join our Four Seasons Hotel Rabat Kasr Al Bahr team in Morocco!&nbsp;</p><br><br><br><p>Reporting into our Reservations Manager, Responsible for selling the resort and providing information to prospective guests. To capture sales from the incoming calls and coordinate details of each reservation to ensure the guest’s satisfaction.</p><br><br><p>Focusing on quality assurance, call and email conversion, maintaining global standards and working closely with the Worldwide Reservations Office, actively driving sales for the hotel by maintaining business relationships, controlling room and rate availability, working with Sales in handling group bookings.</p><br><br><br><p><b>Our Ideal Reservations Agent candidate will have:</b></p><br><br><p>Reservations agent experience in luxury hospitality operations, exceptional communicator, with excellent interpersonal and <span>relationship-building</span> skills, and an exceptional eye for detail.</p><br><br><br><p>We are looking for a special individual who shares our passion for excellence and whom delights in the magic of curating special experiences and memories for our guests.&nbsp;</p><br><br><br><p><b>Fluency in French, Arabic and English is a must for this location, along with eligibility to work in Morocco.</b></p><br><br><br><p>Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts, and residences around the world, making us an undisputed “employer of choice.”</p><br><br><br><br><br><br><br> </div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting to the Reservations Supervisor, responsibilities include, but are not limited to: Providing exceptional, warm, and engaging service while adhering to LQA standards. Assisting guests with their reservations by gathering necessary information. Maximizing room occupancy rates and revenue, in line with sales strategies, while ensuring regular monitoring of availability. Managing group reservations in collaboration with the sales team. Managing commissions in collaboration with the supervisor. Possessing excellent interpersonal skills, contributing to customer loyalty and maintaining customer history. Performing any other related or assigned duties.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent customer service skills are essential; similar experience is a plus. Proficiency in Opera software or equivalent. Good communication and conflict resolution skills. Fluency in English, French, and Arabic.</font></font></p>

<p>To help train and develop reservations staff and cross-training any necessary operations staff members. To control room and rate availability in accordance with established guidelines to maximize occupancy and revenue. To work with the Sales Department in handling group bookings, maintaining files, tracing cut-offs dates, following up on special instructions, etc. To control all suite reservations with the Front Office Manager and ensure special handling of top corporate clients, VIPs, Elite, HRG and return guests. To prepare and distribute occupancy and revenue forecasts and keep all department heads well informed of any unexpected changes in levels of business. The ability to prepare and distribute daily return guest and monthly recap of percentage of return guests, daily VIP list, and daily arrivals list. Ensure that all reservation confirmations are communicated to stakeholders daily. To ensure all reservations staff are familiar with all guest rooms, selling techniques, hotel facilities, services, hours of operation, key personnel, special activities, functions in the hotel and to ensure proper follow-up on all special guest requests. To handle guest complaints keeping senior management well-informed of any problems and action taken. What we offer: Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resort Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals</p><p><strong>Desired Candidate Profile</strong></p><p>University degree or equivalent experience required Minimum of 2 years' experience working in similar role within the luxury hospitality industry. Excellent time management skills Excellent oral, verbal and written communication skills to focus on detailed information for potential new clientele, return guests, 222 guests and Eliete guests.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market. </p><br><br> <br> Job : <span>We are recruiting for our client, a Japanese restaurant in Casablanca, a Room Manager.</span><span><strong>Main tasks:</strong></span><ul><li>Supervise all room operations.</li><li>Manage, train, and coordinate the service team.</li><li>Ensure a quality customer experience.</li><li>Ensure compliance with the restaurant's service standards.</li><li>Manage reservations and customer complaints.</li><li>Monitor the performance goals of the room.</li></ul> <br> <br> Required profile : <ul><li>Significant experience in room management in the restaurant industry.</li><li>Excellent management skills.</li><li>Organized and able to lead.</li><li>Customer-focused and excellent communication skills.</li><li>Proficiency in management and reservation tools.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill &amp; seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p><span><span>A breath of fresh air on the oceanfront, <b>Four Seasons Hotel Casablanca</b> offers a sleek resort-inspired escape – just 10 minutes from the busy city center and business district. Discover this intimately scaled enclave, where 184 ultra-spacious guest rooms, including 29 suites, welcome with contemporary Moroccan elegance. Experience the vibrant social scene with four options for ocean-view dining and drinks, or relax in the outdoor pool and the club-like spa and fitness center. For business and social events, host up to 700 guests in the ballroom and seven function rooms.</span></span></p><br><br><br><p><b>About the role</b></p><br><br><p><span>Four Seasons Hotel Casablanca and Four Seasons Resort Marrakech are looking for a Cluster Reservations Supervisor to join our team! The Reservations Supervisor is an integral part of the first impression for both our repeat and future guests. This position supervises the selling, upselling and providing of information to prospective guests. This position oversees the capture of sales from incoming calls and emails, coordinating the details of each reservation to ensure the guest’s satisfaction. This Supervisor is the leader in delivering exceptional guest experiences through personalized recognition that are meaningful, valued and consistent. </span></p><br><br><br><p><b>What you will do</b></p><br><br><ul><li>To help train and develop reservations staff and cross-training any necessary operations staff members.</li><li>To control room and rate availability in accordance with established guidelines to maximize occupancy and revenue.</li><li>To work with the Sales Department in handling group bookings, maintaining files, tracing cut-offs dates, following up on special instructions, etc.</li><li>To control all suite reservations with the Front Office Manager and ensure special handling of top corporate clients, VIPs, Elite, HRG and return guests.</li><li>To prepare and distribute occupancy and revenue forecasts and keep all department heads well informed of any unexpected changes in levels of business.</li><li>The ability to prepare and distribute daily return guest and monthly recap of percentage of return guests, daily VIP list, and daily arrivals list.</li><li>Ensure that all reservation confirmations are communicated to stakeholders daily.</li><li>To ensure all reservations staff are familiar with all guest rooms, selling techniques, hotel facilities, services, hours of operation, key personnel, special activities, functions in the hotel and to ensure proper follow-up on all special guest requests.</li><li>To handle guest complaints keeping senior management well-informed of any problems and action taken.</li></ul><br><p><b>What you bring</b></p><br><br><ul><li>University degree or equivalent experience required</li><li>Minimum of 2 years' experience working in similar role within the luxury hospitality industry.</li><li>Excellent time management skills</li><li>Excellent oral, verbal and written communication skills to focus on detailed information for potential new clientele, return guests, 222 guests and Eliete guests.</li></ul><p> <br><b>What we offer:&nbsp;</b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Complimentary Accommodation at other Four Seasons Hotels and Resort<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals<br>&nbsp;</p><br><br><br><br><br><br><br><br> </div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supporting the RM Director in her missions and projects; providing interim coverage in the RM Director's absence; managing reservations by phone, fax, or internet, as well as all related operations; handling client requests (strategic accounts, VIP clients, and Top VIPs) and fostering loyalty among Sunshine clients after complaints: contacting them for reservations and overseeing their customer experience, personalizing and anticipating their needs; actively participating in sales presentations, site visits, and client meetings; developing pricing, distribution contracts, and direct sales; increasing the visibility of the two hotels and points of sale in key markets with online distributors; measuring performance across different sites in terms of new exposure, double exposure, updates, and promotion; studying, examining, and analyzing the competitive environment, market trends, and customer needs and feedback to demonstrate initiative and... Adapt judiciously on a strategic level. Prepare, utilize, and compile data for daily, weekly, and monthly reports, annual objectives, the sales and marketing budget, forecasts, and other reports, in accordance with instructions and needs. Develop marketing actions and evaluate the effectiveness of existing programs and strategies. Ensure compliance with the Sofitel brand's pricing policy and strategy. Manage and direct advertising, public relations, and promotional activities with the RM Director. Ensure customer satisfaction while remaining competitive in the market and financially efficient. Evaluate evolving customer needs, customer composition, and portfolio developments to propose necessary operational changes as needed. Communicate effectively with other departments and interact with team members to guarantee the expected quality of service to the customer. Management of PMS, Tars and extranet of distributors and booking centers. Track and control reservations: Rate check, upgrades, cancellations, no-shows. Analyze occupancy rate, average price and RevPAR. Optimize occupancy rate and average price per room. Establish a pricing and sales strategy in collaboration with the General Manager and the Sales Director.Develop budget forecasts in collaboration with the Sales Director and with approval from the General Manager. Analyze and monitor the hotel's KPIs to identify opportunities to increase revenue from rooms and other operational departments. Be responsible for the proper functioning of all systems and tools for managing room and other service revenue. Coordinate with the sales team to determine attractive and engaging pricing offers. Prospect virtual distributor sites. Provide strategic and tactical support to the F&amp;B department, which includes restaurants, bars, and banquets. Participate in the recruitment of ALL clients and directly monitor the recruitment of their team. Contribute to the customer preference database. Participate in the strategy adopted by the Accor Group and the owner. Contribute to improving the hotel's RPS score. Respond to and manage customer complaints. Respect Accor Group's internal standards and procedures. from the owner S directly ensure customer satisfaction</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Job Description</b></font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supporting the RM Director in her missions and projects</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To provide interim coverage in the absence of the RM Director</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To handle reservations by telephone, fax or internet, as well as all related operations.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Managing customer requests (Strategic Accounts, VIP and Top VIP clients) and customer loyalty after Sunshine complaints: contacting them for reservations and overseeing their customer experience, personalizing and anticipating their needs</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Actively participate in sales presentations, site visits, and client meetings</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Pricing development, distribution contract, direct sales</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Increase the visibility of the two hotels and points of sale in key markets with online retailers.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Measure performance across different sites in terms of new exposure, double exposure, updates, and featured placement.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To study, examine and analyze the competitive environment, market trends, as well as customer needs and feedback in order to demonstrate initiative and adapt judiciously on a strategic level.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare, process, and compile data for daily, weekly, and monthly reports, annual objectives, sales and marketing budgets, forecasts, and other reports as instructed and required.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Develop marketing actions and evaluate the effectiveness of existing programs and strategies</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure compliance with the Sofitel brand's pricing policy and strategy</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To manage and direct, in conjunction with the RM Director, advertising, public relations, and promotional activities.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensuring customer satisfaction while remaining competitive in the market and financially sound</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Assess the evolution of customer needs, customer composition, and the business portfolio in order to propose the necessary operational changes where appropriate.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Communicate effectively with other departments and interact with team members to ensure the client receives the expected quality of service.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Management of the PMS, Tars and extranet for distributors and reservation centers</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Tracking and managing reservations: Rate checks, upgrades, cancellations, no-shows</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze occupancy rates, average room rates, and RevPAR; optimize occupancy rates and average room rates.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Establish a pricing and sales strategy in collaboration with the General Manager and the Sales Director, and develop budget forecasts in collaboration with the Sales Director and subject to approval by the General Manager.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze and monitor hotel KPIs to identify opportunities to increase revenue from rooms and other operational departments.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">to be responsible for the proper functioning of all systems and tools for managing room revenue and other services</font></font></p> <p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p><strong>Main Mission:</strong></p><br><br><ul><li>Lead the MYMOBIRENT agency to develop turnover, ensure the profitability of the business, and guarantee high service quality throughout the customer journey.</li></ul><p><strong>Main Responsibilities:</strong></p><br><br><ul><li>Manage the agency team and organize daily activities.</li><li>Supervise reservations, deliveries, returns, and vehicle availability.</li><li>Ensure compliance with the agency's commercial, administrative, and financial procedures.</li><li>Monitor commercial performance, customer satisfaction, and execution quality.</li></ul><p><strong>Key Tasks:</strong></p><br><br><ul><li>Organize the schedule for teams and rental operations.</li><li>Control contracts, deposits, payments, and daily closing procedures.</li><li>Handle complex complaints and resolve sensitive situations with clients.</li><li>Develop local sales and proximity partnerships.</li><li>Produce regular reports on agency activity.</li></ul><p><strong>KPI:</strong></p><br><br><ul><li>Agency turnover.</li><li>Occupancy rate of the assigned fleet.[cite:5]</li><li>Reservation to rental conversion rate.[cite:12]</li><li>Customer satisfaction rate.[cite:12]</li><li>Rate of operational and financial errors.</li></ul> <br> Required profile : <ul><li>Holder of a Bachelor's degree (Bac+3) or higher in commerce or management, with proven experience in agency management, vehicle rental, hospitality, tourism, or a service activity with a strong operational component.</li><li>Leadership, commercial acumen, rigor, results-oriented, and a strong customer service culture.</li></ul> <br><br> </div>

<p>The Safran Aircraft Engines Services Casablanca (SAESC) engine overhaul shop specializes in the maintenance of Leap engines. You will be attached to the Workscopping Service, which integrates technical activities related to shop visits (engine maintenance/overhaul). Your main missions will be:</p><p>- Analyze and critique the technical documentation of equipment to be repaired (Workscopes, SB status) in order to propose optimized maintenance work with respect to cost/TAT/customer expectations.</p><p>- Transcribe work instructions for the workshop.</p><p>- Ensure technical follow-up throughout the shop visit and coordinate work evolutions with Shop Visit Managers (customer interface) and workshops.</p><p>- Ensure the technical compliance of parts offered to the customer for standard exchanges (replacement parts).</p><p>- At the end of the shop visit, draft the Engine Condition Report describing the technical events that occurred during the shop visit and the condition of the parts/modules.</p><p>- Participate in the evolution of manufacturer workscoping references: LEAP / GE and customers.</p><p>- Participate in customer visits to support Shop Visit Managers in presenting technical elements.</p><p>- Conduct analyses and improvement actions to incorporate evolutions of manufacturer workscoping references.</p><p>- Participate in the industrialization commissions of Service Bulletins (SB).</p><p>- In coordination with the billing departments and Shop Visit Managers, analyze deviations in shop visit costs and identify improvement actions.</p><p><strong>Desired Candidate Profile</strong></p>Technician in aeronautical maintenance activities. The position requires:<br>- Significant availability and responsiveness towards our internal customers<br>- Ability for cross-functional coordination<br>- Knowledge of engines / parts / repairs<br>- Interest in part or system configuration management<br>- Dynamism / responsiveness and proactivity<br>- Proficiency in English<br>- Rigor in work

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview AH-64 D/E Helicopter Instructor/Operator (LCT) : Rabat, Morocco Company Overview Statement: Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $4.5B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. Job Overview: V2X GTS has a requirement for an Instructor /Operator (IO) in support of the Morocco Military in RAbat Morocco (Royal Moroccan Air Base). The Instructor &amp; Operator (I/O) support, services and TADSS oversight required under W-TRS TDL 055 and reports directly to the in-country V2X-GTS Program Manager. The successful candidate must be a United States citizen, with proof of citizenship and a current U.S. passport. Standard work week is five (5) days per week for up to eight (8) hours per day while at OCONUS work site(s). Responsibilities Responsibilities: Flight Instruction &amp; Tactical Training + Advanced Instruction: Deliver advanced AH-64D/E flight instruction following the U.S. Army Aircrew Training Manual (ATM) + Core Systems: Train pilots in aircraft systems, instrument flight, and flight management system operation + Emergency Procedures: Teach emergency response protocols and critical flight safety procedures + Tactical Operations: Instruct students in mission scenarios, terrain flight, combat tactics, and gunnery + Environmental Modes: Provide day, night, and Night Vision Goggle (NVG) instruction + Flight Briefings: Conduct formal pre-flight briefs, in-flight instruction, and comprehensive post-flight debriefs Student Evaluation &amp; Performance Tracking + Multi-Environment Assessment: Mentor Moroccan student pilots across classroom, simulator, and in-flight environments + Progression Testing: Conduct end-of-stage check rides and formal evaluations under applicable ATMs + Aviation Regulations: Ensure compliance with Aircrew Training Manuals and FAA Order 7110.65 air traffic standards + Flight Plan Critique: Review and critique pilot flight planning for accuracy, providing corrective guidancep + Records Management: Document performance grades and feedback in Individual Aircrew Training Folders (IATF) + After Action Reviews: Facilitate formal After Action Reviews (AARs) to track pilot development Simulator Operations &amp; Technical Management + IO Support: Provide Instructor/Operator (IO) support, services, and oversight for all TADSS platformso + Scenario Development: Build simulator profiles featuring instrument flight, fault insertion, and weather control + Mission Configuration: Configure simulators with requested mission scenarios, weather, and active flight planning data + Pre-Flight Prep: Check in aircrews and provide required operational publications, forms, and checklists Event Monitoring: Monitor real-time simulator training events to answer questions and provide instant feedback Curriculum Development &amp; Domain Expertise + SME Advisory: Serve as Subject Matter Expert (SME) for aircrew training manuals, aviation procedures, and simulator employment + Courseware Design: Develop, update, and deliver tutorials, courseware, and Programs of Instruction (POIs) in a format that meets host country expectations + Continuous Improvement: Recommend targeted updates to courses, SOPs, and training materials to improve efficiency + SOP Management: Author and maintain a flight simulator training Standard Operating Procedure (SOP) governing qualifications + Standards Alignment: Determine training objectives, scope, and criteria to meet U.S. Army and host nation standards Maintenance, Logistics &amp; Facility Operations + TADSS Inspections: Conduct pre-flight/post-flight simulator inspections, operational readiness checks, and maintenance test flights + Equipment Troubleshooting: Assist with maintenance assessments and troubleshoot TADSS weapon simulation equipment + Facility Infrastructure: Coordinate annual services for LCT HVAC and generator systems following OEM manuals + Asset Accountability: Safeguard government and company property, materials, and training facilities + Device Scheduling: Prepare simulator flight hour utilization and scheduling reports to maximize uptime Program Administration &amp; International Relations + Host Nation Liaison: Coordinate with host nation and FMS representatives to deconflict training and maintenance schedules + VIP Engagement: Support host nation briefings, capability demonstrations, and VIP visits + Cross-Cultural Communication: Communicate clearly with U.S., host nation, and contractor personnel + Contractual Compliance: Ensure strict compliance with contract standards, specifications, and Quality Control (QC) requirements + Customer Assistance: Deliver timely technical advice to a diverse, multi-national customer base + Program Support: Execute additional mission tasks as directed by the V2X Program Manager Qualifications Basic Qualifications: + Prior AH‑64D/E Instructor Pilot (IP) experience at company level or higher. + Trained and certified aviation educator with demonstrated AH‑64D/E instructional experience. + Strong understanding of U.S. Army Aircrew Training Manuals, aviation publications, and regulations. + Experience conducting simulator‑based training, evaluations, and check rides. + Proficiency in instrument flight, mission planning, emergency procedures, NVG operations, and tactical employment. + Strong English communication skills (verbal and written). Required Qualifications: + Associate or Bachelors Degree + Graduate of the U.S. Army AH-64D/E Instructor Pilot and Methods of Instruction course. + 5+ years as an aviator required with last AH-64D/E flight within the last 12 months. (Currency or refresher training may be provided as needed). + AH-64Ev6 qualification preferred. + Minimum of 1000 hours as pilot in the AH-64D/E. + Minimum of 250 hours as Instructor Pilot in the AH-64D/E. + Fundamentally computer literate to include (but not limited to) using a personal computer, performing word processing, performing database input, access electronic publications, accessing the world wide web, briefing and debriefing software, and filling out electronic forms and grade sheets. + Ability to support periodic travel. + Must be familiar with the operation of a military flight training base. + Strong communication and interpersonal skills are required. + Must be able to work overtime as required. + Must be able to wear appropriate Personal Protective Equipment (PPE) and lift a maximum of 50 pounds. Education &amp; Experience: + Associate Degree+ 5 years Aviator experience + Associates Degree or Bachelors Degree with AH-64 Instructor Pilot Instruction Course Preferred Qualifications + Previous experience supporting Foreign Military Sales (FMS) or working with host‑nation air forces. + Prior experience the CENTCOM AOR, or similar overseas operating environments. + Experience developing SOPs, courseware, and POIs for aviation training. + Familiarity with FAA Order 7110.65 and ATC procedures as applied to simulator training. + Prior TADSS, simulator maintenance oversight, or device acceptance/validation experience. Material &amp; Equipment Directly Used: + Government Furnished Equipment (GFP), Components-Off-The-Shelf (COTS), Hand tools, soldering station, and specialized test equipment to include Digital Multimeter. + AH-64D Longbow Crew Trainer (LCT) Working Environment: + 90% of the regular work environment is inside simulation facilities either onsite or a Point of Need (PoN) location wherever training is being conducted + 10% of the regular work is within an office environment + Must be able to meet requirements to obtain Work Permit and Residency Visa in Morocco + Must have a valid driver’s license, able to obtain an International Driver’s Permit + Applicant may be required to travel and will be required to work in compliance with OSHA and V2X Safety policies and procedures + Must possess a US Passport with at least 2 years of remaining eligibility Physical Activities: + Physical activities include stooping, bending, lifting and/or carrying up to 50 lbs + Must be able to wear appropriate Personal Protective Equipment (PPE) + Short periods of walking and standing for extended periods are likely + Walk or stand on level and/or inclined surfaces up to 8-hours/day &amp; sit for up to 3 hours/day; climb/descend stairs; grasp or handle objects; use finger dexterity; bend elbows/knees; reach above/below shoulders; read/interpret typewritten print; communicate by voice &amp; detect sound by ear Clearance: Secret EEO Statement: At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A GARDEN SANCTUARY IN THE HEART OF THE RED CITY. Perfectly situated between the city’s ancient medina and the cosmopolitan neighbourhoods of the Ville Nouvelle, Four Seasons Resort Marrakech welcomes you with a blissful retreat – 16 hectares (40 acres) filled with Moorish gardens and refreshing pools. Here, traditional values and contemporary comforts unite. Experience true relaxation at our Moroccan spa, let the kids play in their very own kasbah, and take in views of the Atlas Mountains from your private terrace.<br><br><p>Main Duties and Responsibilities</p><br><br><br><p>1. To check in guests and perform subsequent administrative procedures, ensuring speedy allocation of rooms by liaising with Housekeeping and Room Service, through monitoring departures and room status.</p><br><br><br><p>2. To escort guests and familiarize them with facilities and services.</p><br><br><br><p>3. To produce and distribute relevant information lists to other departments.</p><br><br><br><p>4. To be responsible for cash floats, reporting shortages/overages to the Front Office Manager, General Cashier and Director of Finance.</p><br><br><br><p>5. To take reservations, amendments and handle general enquiries regarding bookings.</p><br><br><br><p>6. To prepare all pre-registration for the following day's arrivals.</p><br><br><br><p>7. To update guest history records, matching with reservations to ensure continuity of standards to regular guests and process new guest histories after departure.</p><br><br><br><p>8. To handle all facsimiles, e-mails and typing as requested.</p><br><br><br><p>9. To be able to multitask and work in a demanding environment</p><br><br><br><p>10. To give a detailed hand over to the oncoming shift.</p><br><br><br><p>11. To ensure a high standard of grooming, deportment and personal hygiene.</p><br><br><br><p>12. To adhere to health and safety, fire and bomb procedures laid down by the hotel.</p><br><br><br><p>13. To carry out any other duties as requested by the Front Office Manager or Duty Manager and to be willing and able to cross train and assist as needed in Reservation and Telephone duties.</p><br><br><br><p>14. To assist all other Front Office departments whenever needed as long as previously trained for.</p><br><br><br><p>15. To be a welcoming and attentive presence in the Lobby.</p><br><br><br><p>16. To perform all task to Four Seasons standards.</p><br><br><br><p>17. To develop all task regarding the night shift.</p><br><br><br><p>18. To be able to easily interact with guest and deal with basic complains.</p><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview This position description is subject to change at any time as needed to meet the requirements of the program or company. Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $4.5B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. AH-64E Helicopter Instructor / Operator (LCT): Rabat, Morocco V2X GTS has a requirement for an Instructor / Operator (IO) in support of the Morocco Military in Rabat, Morocco (Royal Moroccan Air Base). The Instructor &amp; Operator (I/O) provides support, services and TADSS oversight required under W-TRS TDL 055 and reports directly to the in-country V2X-GTS Program Manager. The successful candidate must be a United States citizen, with proof of citizenship and a current U.S. passport. Standard work week is five (5) days per week for up to eight (8) hours per day while at OCONUS work site(s). Responsibilities Responsibilities: Flight Instruction &amp; Tactical Training: + Advanced Instruction: Deliver advanced AH-64E flight instruction following the U.S. Army Aircrew Training Manual (ATM). + Core Systems: Train pilots in aircraft systems, instrument flight, and flight management system operation. + Emergency Procedures: Teach emergency response protocols and critical flight safety procedures. + Tactical Operations: Instruct students in mission scenarios, terrain flight, combat tactics, and gunnery. + Environmental Modes: Provide day, night, and Night Vision Goggle (NVG) instruction. + Flight Briefings: Conduct formal pre-flight briefs, in-flight instruction, and comprehensive post-flight debriefs. Student Evaluation &amp; Performance Tracking: + Multi-Environment Assessment: Mentor Moroccan student pilots across classroom, simulator, and in-flight environments. + Progression Testing: Conduct end-of-stage check rides and formal evaluations under applicable ATMs. + Aviation Regulations: Ensure compliance with Aircrew Training Manuals and FAA Order 7110.65 air traffic standards. + Flight Plan Critique: Review and critique pilot flight planning for accuracy, providing corrective guidance. + Records Management: Document performance grades and feedback in Individual Aircrew Training Folders (IATF). + After Action Reviews: Facilitate formal After Action Reviews (AARs) to track pilot development. Simulator Operations &amp; Technical Management: + I/O Support: Provide Instructor / Operator (IO) support, services, and oversight for all TADSS platforms. + Scenario Development: Build simulator profiles featuring instrument flight, fault insertion, and weather control. + Mission Configuration: Configure simulators with requested mission scenarios, weather, and active flight planning data. + Pre-Flight Prep: Check in aircrews and provide required operational publications, forms, and checklists. + Event Monitoring: Monitor real-time simulator training events to answer questions and provide instant feedback. Curriculum Development &amp; Domain Expertise: + SME Advisory: Serve as Subject Matter Expert (SME) for aircrew training manuals, aviation procedures, and simulator employment. + Courseware Design: Develop, update, and deliver tutorials, courseware, and Programs of Instruction (POIs) in a format that meets host country expectations. + Continuous Improvement: Recommend targeted updates to courses, SOPs, and training materials to improve efficiency. + SOP Management: Author and maintain a flight simulator training Standard Operating Procedure (SOP) governing qualifications. + Standards Alignment: Determine training objectives, scope, and criteria to meet U.S. Army and host nation standards. Maintenance, Logistics &amp; Facility Operations: + TADSS Inspections: Conduct pre-flight / post-flight simulator inspections, operational readiness checks, and maintenance test flights. + Equipment Troubleshooting: Assist with maintenance assessments and troubleshoot TADSS weapon simulation equipment. + Facility Infrastructure: Coordinate annual services for LCT HVAC and generator systems following OEM manuals. + Asset Accountability: Safeguard government and company property, materials, and training facilities. + Device Scheduling: Prepare simulator flight hour utilization and scheduling reports to maximize uptime. Program Administration &amp; International Relations: + Host Nation Liaison: Coordinate with host nation and FMS representatives to deconflict training and maintenance schedules. + VIP Engagement: Support host nation briefings, capability demonstrations, and VIP visits. + Cross-Cultural Communication: Communicate clearly with U.S., host nation, and contractor personnel. + Contractual Compliance: Ensure strict compliance with contract standards, specifications, and Quality Control (QC) requirements. + Customer Assistance: Deliver timely technical advice to a diverse, multi-national customer base. + Program Support: Execute additional mission tasks as directed by the V2X Program Manager. Qualifications Basic Qualifications: + Prior AH‑64E Instructor Pilot (IP) experience at company level or higher. + Trained and certified aviation educator with demonstrated AH‑64E instructional experience. + Strong understanding of U.S. Army Aircrew Training Manuals, aviation publications, and regulations. + Experience conducting simulator‑based training, evaluations, and check rides. + Proficiency in instrument flight, mission planning, emergency procedures, NVG operations, and tactical employment. + Strong English communication skills (verbal and written). Additional Required Qualifications: + Associate or Bachelors Degree. + Five (5) years of Aviator experience. + Graduate of the U.S. Army AH-64E Instructor Pilot and Methods of Instruction course. + 5+ years as an aviator required with last AH-64E flight within the last 12 months. (Currency or refresher training may be provided as needed). + AH-64Ev6 qualification preferred. + Minimum of 1000 hours as Pilot in the AH-64E. + Minimum of 250 hours as Instructor Pilot in the AH-64E. + Fundamentally computer literate to include (but not limited to) using a personal computer, performing word processing, performing database input, access electronic publications, accessing the world wide web, briefing and debriefing software, and filling out electronic forms and grade sheets. + Ability to support periodic travel. + Must be familiar with the operation of a military flight training base. + Strong communication and interpersonal skills are required. + Must be able to work overtime as required. + Must be able to wear appropriate Personal Protective Equipment (PPE) and lift a maximum of 50 pounds. Preferred Qualifications + Previous experience supporting Foreign Military Sales (FMS) or working with host‑nation air forces. + Prior experience the CENTCOM AOR, or similar overseas operating environments. + Experience developing SOPs, courseware, and POIs for aviation training. + Familiarity with FAA Order 7110.65 and ATC procedures as applied to simulator training. + Prior TADSS, simulator maintenance oversight, or device acceptance / validation experience. Working Environment: + 90% of the regular work environment is inside simulation facilities either onsite or a Point of Need (PoN) location wherever training is being conducted. + 10% of the regular work is within an office environment. + Must be able to meet requirements to obtain Work Permit and Residency Visa in Morocco. + Must have a valid driver’s license and able to obtain an International Driver’s Permit. + Applicant may be required to travel and will be required to work in compliance with OSHA and V2X Safety policies and procedures. + Must possess a US Passport with at least 2 years of remaining eligibility. Physical Activities: + Physical activities include stooping, bending, lifting and/or carrying up to 50 lbs. + Must be able to wear appropriate Personal Protective Equipment (PPE). + Short periods of walking and standing for extended periods are likely. + Walk or stand on level and/or inclined surfaces up to 8-hours/day &amp; sit for up to 3 hours/day; climb/descend stairs; grasp or handle objects; use finger dexterity; bend elbows/knees; reach above/below shoulders; read/interpret typewritten print; communicate by voice &amp; detect sound by ear Clearance: Secret At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">In a context of strong growth in the aerospace sector and the need to ramp up production of civil aircraft engines, the SAFRAN Group has approved the launch of a project to establish a new assembly facility in Morocco. Our new workshop will be located in Casablanca and will handle the assembly and testing of the new LEAP engines for civil aircraft, which will power the Airbus A320neo.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As the Health, Safety and Environment (HSE) Manager for this new site, your main responsibilities will be as follows:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage HSE performance on the ground by providing the necessary support and skills to drive a dynamic of HSE performance improvement; answer all questions related to safety and the environment, ensuring consistency between different units/departments; identify risks and significant environmental impacts and monitor them; advise and support management and operational staff on HSE matters; initiate communication and awareness-raising actions on HSE; participate in HSE analyses and investigations; identify and report any potential HSE risks to your manager</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Deploy and manage the site's HSE programs (e.g., Operational Progress Plan, Management Review and Steering Committee, Audits, etc.) in accordance with the Group, Company, and Site strategy and local regulatory requirements; propose areas for improvement and action plans; establish HSE action plans to achieve defined objectives and targets; manage HSE improvement projects for which you are the Project Manager; and manage and/or conduct HSE audits and inspections.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To ensure the implementation of Group tools, methodologies and procedures and to propose areas for improvement; to implement Group tools, methodologies and procedures and to propose areas for improvement; to apply the procedures and documents of the safety and environmental management system</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">to manage the crisis management team at the facility in the event of an incident impacting the entire site (for example: power outage, high-potential accident, etc.)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure regulatory compliance monitoring and follow-up; ensure the application of regulatory provisions and Group standards in HSE matters; ensure the application of the HSE policy/standard and legal compliance; ensure, in conjunction with the site's HR department, the maintenance of up-to-date lists of qualified and/or authorized HSE personnel.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage the team of HSE experts as well as the HSE Correspondents for the production lines and oversee the HSE department budget</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">to maintain relations with external authorities</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To be the point of contact for the HSE Coordinator of the Civil Engines Division of Safran Aircraft Engines and the Company HSE Manager</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The position is subject to on-call duty as part of the POI.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">With a Master's degree (or equivalent) in Health, Safety, and Environment (HSE), you have solid experience in a similar role within the industrial sector. You are proficient in national regulations and HSE standards and possess strong observation, analytical, and summarization skills. You are proactive and regularly propose initiatives to improve working and operational conditions. You are known for your vigilance, responsiveness, ability to adapt to diverse work environments, and excellent interpersonal and communication skills.</font></font></p>

<p>To check in guests and perform subsequent administrative procedures, ensuring speedy allocation of rooms by liaising with Housekeeping and Room Service, through monitoring departures and room status.</p><p>To escort guests and familiarize them with facilities and services.</p><p>To produce and distribute relevant information lists to other departments.</p><p>To be responsible for cash floats, reporting shortages/overages to the Front Office Manager, General Cashier and Director of Finance.</p><p>To take reservations, amendments and handle general enquiries regarding bookings.</p><p>To prepare all pre-registration for the following day's arrivals.</p><p>To update guest history records, matching with reservations to ensure continuity of standards to regular guests and process new guest histories after departure.</p><p>To handle all facsimiles, e-mails and typing as requested.</p><p>To be able to multitask and work in a demanding environment</p><p>To give a detailed hand over to the oncoming shift.</p><p>To ensure a high standard of grooming, deportment and personal hygiene.</p><p>To adhere to health and safety, fire and bomb procedures laid down by the hotel.</p><p>To carry out any other duties as requested by the Front Office Manager or Duty Manager and to be willing and able to cross train and assist as needed in Reservation and Telephone duties.</p><p>To assist all other Front Office departments whenever needed as long as previously trained for.</p><p>To be a welcoming and attentive presence in the Lobby.</p><p>To perform all task to Four Seasons standards.</p><p>To develop all task regarding the night shift.</p><p>To be able to easily interact with guest and deal with basic complains.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A GARDEN SANCTUARY IN THE HEART OF THE RED CITY. Perfectly situated between the city’s ancient medina and the cosmopolitan neighbourhoods of the Ville Nouvelle, Four Seasons Resort Marrakech welcomes you with a blissful retreat – 16 hectares (40 acres) filled with Moorish gardens and refreshing pools. Here, traditional values and contemporary comforts unite. Experience true relaxation at our Moroccan spa, let the kids play in their very own kasbah, and take in views of the Atlas Mountains from your private terrace.<br><br><p>Main Duties and Responsibilities</p><br><br><br><p>1. To check in guests and perform subsequent administrative procedures, ensuring speedy allocation of rooms by liaising with Housekeeping and Room Service, through monitoring departures and room status.</p><br><br><br><p>2. To escort guests and familiarize them with facilities and services.</p><br><br><br><p>3. To produce and distribute relevant information lists to other departments.</p><br><br><br><p>4. To be responsible for cash floats, reporting shortages/overages to the Front Office Manager, General Cashier and Director of Finance.</p><br><br><br><p>5. To take reservations, amendments and handle general enquiries regarding bookings.</p><br><br><br><p>6. To prepare all pre-registration for the following day's arrivals.</p><br><br><br><p>7. To update guest history records, matching with reservations to ensure continuity of standards to regular guests and process new guest histories after departure.</p><br><br><br><p>8. To handle all facsimiles, e-mails and typing as requested.</p><br><br><br><p>9. To be able to multitask and work in a demanding environment</p><br><br><br><p>10. To give a detailed hand over to the oncoming shift.</p><br><br><br><p>11. To ensure a high standard of grooming, deportment and personal hygiene.</p><br><br><br><p>12. To adhere to health and safety, fire and bomb procedures laid down by the hotel.</p><br><br><br><p>13. To carry out any other duties as requested by the Front Office Manager or Duty Manager and to be willing and able to cross train and assist as needed in Reservation and Telephone duties.</p><br><br><br><p>14. To assist all other Front Office departments whenever needed as long as previously trained for.</p><br><br><br><p>15. To be a welcoming and attentive presence in the Lobby.</p><br><br><br><p>16. To perform all task to Four Seasons standards.</p><br><br><br><p>17. To develop all task regarding the night shift.</p><br><br><br><p>18. To be able to easily interact with guest and deal with basic complains.</p><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.<br>Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>