Contract Representative Jobs in Morocco

<p>In the context of developing our activities, we are recruiting Automotive Quality Residents to intervene directly with our industrial clients. As a Quality Resident, you are the quality representative on the client site. You ensure the monitoring of non-conformities, the management of quality incidents, and contribute to real-time customer satisfaction.</p><p><strong>Main missions</strong></p><ul><li>Ensure quality presence at the client (OEM / Equipment Manufacturer)</li><li>Perform product controls (inspection, sorting, rework)</li><li>Manage non-conformities and customer complaints</li><li>Pilot corrective action plans (8D)</li><li>Analyze root causes (5Why, Ishikawa, QRQC)</li><li>Ensure interface between client and supplier</li><li>Monitor quality indicators (PPM, incidents, returns)</li><li>Perform structured and regular reporting</li><li>Participate in the continuous improvement of processes</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bac+3 degree in Quality, Industrial Engineering, or equivalent</li><li>Minimum 2 years of experience in automotive quality</li><li>Experience as a resident quality / customer quality / supplier quality is desirable</li><li>Field experience in an industrial environment is required</li><li><strong>Technical skills:</strong></li><ul><li>Mastery of quality tools: 8D, FMEA, 5Why, QRQC</li><li>Management of non-conformities and quality incidents</li><li>Reading of plans and technical requirements</li><li>Good command of IT tools</li></ul><li><strong>Behavioral skills:</strong></li><ul><li>Excellent communication (client interface)</li><li>Reactivity and emergency management</li><li>Rigor and analytical skills</li></ul></ul>

<p>About Huzzle At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they re hired directly into client teams and provided ongoing support by Huzzle. Role Type: Full-time Engagement: Independent Contractor</p><p>We re hiring French-speaking SDRs to support our fast-growing client base in the European market. As a remote Sales Development Representative, you ll drive pipeline growth by reaching out to French-speaking prospects, qualifying leads, and booking meetings with decision-makers. This role is ideal for motivated professionals fluent in both French and English, looking to break into international B2B tech sales.</p><p><strong>Desired Candidate Profile</strong></p><p>Fluency in French and English (spoken and written) 1 3 years of experience in outbound sales, lead generation, or SDR roles Strong communication and interpersonal skills Experience with CRM systems and sales tools like Apollo or Outreach is a plus Ability to work EU or US business hours (depending on client) Self-motivated, results-driven, and able to work independently Prior experience in SaaS or tech sales preferred but not required</p>

<p>About Huzzle At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they re hired directly into client teams and provided ongoing support by Huzzle. Role Type: Full-time Engagement: Independent Contractor</p><p>We re hiring French-speaking SDRs to support our fast-growing client base in the European market. As a remote Sales Development Representative, you ll drive pipeline growth by reaching out to French-speaking prospects, qualifying leads, and booking meetings with decision-makers. This role is ideal for motivated professionals fluent in both French and English, looking to break into international B2B tech sales.</p><p><strong>Desired Candidate Profile</strong></p><p>Fluency in French and English (spoken and written) 1 3 years of experience in outbound sales, lead generation, or SDR roles Strong communication and interpersonal skills Experience with CRM systems and sales tools like Apollo or Outreach is a plus Ability to work EU or US business hours (depending on client) Self-motivated, results-driven, and able to work independently Prior experience in SaaS or tech sales preferred but not required</p>

<p>About Huzzle At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they re hired directly into client teams and provided ongoing support by Huzzle. Role Type: Full-time Engagement: Independent Contractor</p><p>We re hiring French-speaking SDRs to support our fast-growing client base in the European market. As a remote Sales Development Representative, you ll drive pipeline growth by reaching out to French-speaking prospects, qualifying leads, and booking meetings with decision-makers. This role is ideal for motivated professionals fluent in both French and English, looking to break into international B2B tech sales.</p><p><strong>Desired Candidate Profile</strong></p><p>Fluency in French and English (spoken and written) 1 3 years of experience in outbound sales, lead generation, or SDR roles Strong communication and interpersonal skills Experience with CRM systems and sales tools like Apollo or Outreach is a plus Ability to work EU or US business hours (depending on client) Self-motivated, results-driven, and able to work independently Prior experience in SaaS or tech sales preferred but not required</p>

<p>We are looking for a talented Medical Representative - Dermo-Cosmetics - Casablanca to join us. At Hikma you ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p><p>If you want to be part of a team that cares about impact, this is the place for you.</p><p>Key Responsibilities:</p><ul><li>Develop brand image and drive prescription and recommendation.</li><li>Visit targeted physicians to promote products using a patient-centric approach.</li><li>Communicate scientific and technical product value effectively.</li><li>Implement the medical visit strategy (coverage, frequency, product cycles).</li><li>Use promotional tools and multi-channel communication to personalize messages.</li><li>Ensure product availability in nearby pharmacies and support sell-out with sales teams.</li><li>Analyze territory performance and competition; implement action plans.</li><li>Manage planning, CRM tracking, and activity reporting.</li><li>Ensure compliance with ethical standards and report adverse events.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>We are seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">In this role, your main responsibilities will be: OT Cybersecurity Governance - Define, develop, and monitor the plant's OT cybersecurity KPIs. - Prepare the weekly operational cybersecurity committee meeting. - Define OT cybersecurity guidelines/processes (NIS2, etc.). OT Cybersecurity Risk Assessment - Define a risk assessment matrix to support the local plant cybersecurity assessment. - Define the corresponding mitigation action plan. - Conduct some local assessments to support the deployment of Data projects. OT Cybersecurity Awareness and Support in the Plant - Prepare and lead monthly cybersecurity meetings with the plants. - Support the plants in deploying cybersecurity projects (Backup and Recovery, Remote Access, etc.). CBS OT Project - Contribute to making plant solutions secure by design. - Contribute to the cybersecurity project steering committee (Manufacturing representative). - Define secure solutions for a low-cost vision system</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (Bac+5) Experience: 3-5 years Skills: The ideal candidate will possess dual expertise in IT and automation, specializing in the deployment of digital solutions for industrial machinery and the optimization of production processes. You are rigorous, persevering, organized, methodical, and responsive. Your ability to work both independently and as part of a team, along with your teaching skills, allows you to gain team buy-in and drive project momentum.</font></font></p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.</p><br> <p>We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.</p><br> <p>At CEVA Logistics, we&nbsp;Rise in&nbsp;Motion. &nbsp;Your career is always on the move,&nbsp;growing&nbsp;as fast and as far as your ambition takes you. Join a global team of&nbsp;nearly 200&nbsp;nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job.&nbsp;It’s&nbsp;a journey on which you rise.&nbsp;</p><br><p><strong><span>VOTRE RÔLE</span></strong></p><br> <p><span>En tant que Responsable Crédit et Recouvrement, vous pilotez la politique de crédit et les activités de recouvrement afin de maîtriser le risque client, sécuriser les encours et optimiser le cash-flow de l’entreprise. Vous supervisez l’évaluation de la solvabilité des clients, le suivi des créances, la gestion des litiges et des contentieux, ainsi que le reporting associé.</span></p><br> <p><span>Vous travaillez en étroite collaboration avec les équipes commerciales, opérationnelles et financières afin de garantir le respect de la politique crédit du Groupe et d’améliorer la performance financière de l’entreprise. Vous assurez également le management, le développement et la montée en compétence de l’équipe Crédit et Recouvrement.</span></p><br> <p><strong><span>CE QUE VOUS ALLEZ FAIRE</span></strong></p><br> <ol> <li><span>Superviser les ouvertures de comptes clients et veiller à la mise à jour des données relatives à ces clients dans le système, en concertation avec les Managers Produits et Fonctions ainsi que le Country Manager.</span></li> <li><span>Piloter le blocage et le déblocage des comptes clients dans le système d'information conformément à la politique crédit du Groupe CEVA.</span></li> <li><span>Superviser et coordonner les actions de relance clients (relevés de comptes, relances téléphoniques, courriers de relance, visites clients, etc.).</span></li> <li><span>Coordonner avec les différentes parties prenantes (Managers Produits et Fonctions, Responsables Administratifs, équipe commerciale, responsable d’exploitation, agent de remise documentaire, etc.) le suivi des comptes en souffrance et les actions de recouvrement associées.</span></li> <li><span>Établir et présenter trimestriellement la liste des créances irrécouvrables aux Managers Produits et Fonctions et au Country Manager afin de statuer sur les actions contentieuses à engager.</span></li> <li><span>Superviser l’ouverture et le suivi des dossiers de litiges.</span></li> <li><span>Veiller à la mise à jour régulière de la balance âgée commentée et coordonner les actions de recouvrement à entreprendre avec les Managers Produits et Fonctions ainsi que l’équipe commerciale.</span></li> <li><span>Élaborer et communiquer les reportings mensuels de recouvrement aux responsables d’agences, au responsable commercial et à la Direction Générale.</span></li> <li><span>Veiller à la transmission complète et dans les délais des dossiers de facturation aux clients.</span></li> <li><span>Participer et contribuer à l’étude de solvabilité des clients avant la mise en place des contrats commerciaux.</span></li> <li><span>S’assurer, en coordination avec l’équipe comptable, que les encaissements sont correctement et rapidement lettrés avec les factures concernées.</span></li> <li><span>Contribuer activement aux travaux de comptabilité clients, notamment la revue du lettrage et le calcul des provisions pour dépréciation des créances.</span></li> <li><span>Veiller au respect des normes de qualité en vigueur et alerter en cas de détection d’une situation à risque.</span></li> <li><span>Garantir l’application des procédures HSE (Hygiène, Sécurité, Environnement) en vigueur au sein de l’entreprise.</span></li> <li><span>Assurer le signalement et le suivi des anomalies, incidents et situations à risque auprès des parties concernées.</span></li> <li><span>Veiller à la mise en œuvre et au respect des règles HSE par l’ensemble des collaborateurs de l’équipe.</span></li> <li><span>Superviser le suivi des incidents et collaborer avec le service HSE à la mise en place des actions correctives et préventives nécessaires.</span></li> <li><span>Manager l’équipe Crédit et Recouvrement, en assurant le recrutement, la formation, le développement des compétences, la motivation et l’évaluation des performances.</span></li> <li><span>Réaliser toute autre mission confiée par la hiérarchie dans le cadre de ses responsabilités.</span></li> </ol> <p><strong><span>CE QUE NOUS CHERCHONS</span></strong></p><br> <ul> <li><span>Master en Finance, Comptabilité, Gestion, Administration des Affaires ou discipline équivalente.</span></li> <li><span>Minimum 8 ans d’expérience en crédit management et recouvrement.</span></li> <li><span>Expérience confirmée dans les secteurs du transport, de la logistique.</span></li> <li><span>Expérience au sein d’un environnement multinational fortement souhaitée.</span></li> <li><span>Expérience réussie en management et développement d’équipes.</span></li> <li><span>Maîtrise des dispositions légales et réglementaires relatives au crédit, au recouvrement amiable et judiciaire ainsi qu'à la gestion des contentieux.</span></li> <li><span>Très bonne maîtrise d’Excel, des outils de reporting et des systèmes ERP, notamment SAP et JD Edwards / Oracle.</span></li> <li><span>Langues : Maîtrise courante du français, de l'anglais et de l'arabe, à l'écrit comme à l'oral.</span></li> <li><span>Leadership et management d’équipe.</span></li> <li><span>Communication et négociation.</span></li> <li><span>Analyse et résolution de problèmes.</span></li> <li><span>Orientation résultats et gestion des priorités.</span></li> <li><span>Rigueur, autonomie et proactivité.</span></li> </ul> <p><strong><span>CE QUE CEVA VOUS OFFRE</span></strong></p><br> <p><span>Un environnement de travail stimulant au sein d'une entreprise internationale de logistique reconnue.</span></p><br> <p><span>Des opportunités d'évolution professionnelle et de développement des compétences dans un secteur en constante évolution.</span></p><br> <p><span>Un cadre de travail inclusif et respectueux de la diversité, favorisant la collaboration entre talents aux profils variés.</span></p><br> <p><strong><span>À PROPOS DE DEMAIN</span></strong></p><br> <p><span>Nous valorisons votre développement professionnel et personnel. C'est pourquoi nous partageons de nombreuses opportunités de carrière pour que vous puissiez vous épanouir au sein de CEVA. Rejoignez CEVA pour une carrière ambitieuse. </span></p><br> <p>Our Organization is an equal opportunity employer. It is company policy that there shall be no discrimination against any employee or applicant on the basis of race, color, creed, ancestry, ethnic origin, gender, sexual orientation, marital status, family status, disability and/or age (as prescribed by law).</p><br> <p>Please note: &nbsp;Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Join our dynamic team in the <strong>electronics</strong> sector! We are looking for a passionate <strong>Customer Service Representative</strong> to join our branch in <strong>Casablanca</strong>. Your role will be essential in supporting our customers and strengthening our market presence.</p><br><br><p>Your main goal will be to ensure an exceptional customer experience, build loyalty with our existing customers, and actively contribute to developing our client base. You will embody our company's values by offering quality, personalized service.</p><br><br><p>Your main tasks will include:</p><br><br><ul><li>Manage incoming customer requests via phone, email, and chat.</li><li>Provide accurate information about our products and services.</li><li>Process orders, complaints, and returns in accordance with procedures.</li><li>Identify customer needs and propose suitable solutions.</li><li>Monitor customer satisfaction and implement corrective actions if necessary.</li><li>Contribute to achieving set sales targets.</li></ul> <br> <br> Required profile : <p>A <strong>3-year university degree</strong> (Bac +3) is required, ideally in <strong>Sales / Trade / Export</strong> or a specialization in <strong>call centers</strong>.</p><br><br><p>1 to 3 years of experience in a similar role is desired. Previous experience in the electronics sector would be a appreciated plus.</p><br><br><p>We are looking for someone with excellent interpersonal skills, strong listening abilities, and a high capacity for adaptation. You have excellent spoken and written French skills. You are organized, proactive, and have a customer service mindset. Proficiency in basic computer tools is essential.</p><br><br> <br><br> </div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As part of the development of our Microsoft Practice, we are looking for a Microsoft Sales Representative responsible for promoting and selling the full range of Microsoft offerings to our clients and prospects: Microsoft Azure, Microsoft 365, Copilot, Dynamics 365, Power Platform, and related solutions. You will play a strategic role in developing revenue, identifying new business opportunities, and building lasting relationships with business and IT decision-makers.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main missions</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Develop and manage a client portfolio.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify and qualify new business opportunities around Microsoft solutions.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Promote Cloud, Modern Workplace, Data &amp; AI, Dynamics 365 and Copilot offerings.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage the entire sales cycle: prospecting, qualification, sales proposal, negotiation and closing.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Understanding clients' business challenges and proposing solutions tailored to their needs.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Working in close collaboration with the pre-sales, technical and delivery teams.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Build and manage a network of Microsoft partners and stakeholders.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To ensure continuous competitive and technological monitoring of the Microsoft ecosystem.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in events, seminars, webinars and marketing activities to develop the visibility of the offer.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Achieve business objectives and ensure regular reporting of activities and the sales pipeline.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bac+5 degree in Business, Marketing, Computer Science, Management or equivalent.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum 5 years of experience in selling IT, Cloud, or Digital Services solutions. Significant experience within an IT services company or a Microsoft solutions integrator. Knowledge of complex sales cycles and large account environments.</font></font></p>

<p>Job Description Key Responsibilities Drive quality convergence plans to achieve customer quality targets. Monitor and analyze quality KPIs, warranty claims, failure rates, and warranty costs. Lead quality issue resolution by coordinating Engineering, Plants, Suppliers, and Quality teams. Manage Engineering Quality Issues (QIT) and ensure proper tracking in GIM/PLM. Support problem-solving activities with quality data, reports, and methodologies. Ensure production non-conformities are addressed by plant quality teams. Prepare quality reviews and represent quality status in customer and management meetings. Assess risks related to safety alerts and support field actions or service campaigns. Capitalize on lessons learned and ensure their integration into future projects. Main Objectives Achieve customer quality targets and warranty objectives. Improve product reliability and customer satisfaction. Define corrective actions and technical solutions for field quality issues. Act as the key quality representative between Engineering, Manufacturing, Suppliers, Aftersales, and Customer Experience teams</p><p><strong>Desired Candidate Profile</strong></p><p>Master's degree in Industrial Engineering ; 2 to 5 years of experience in a similar role Problem solving skills, quality process, product design (system, architecture), industrial skills, project work, cooperation context control Managerial skills: Ability to convince, communicate, manage the handling of quality issues Ability to analyze risks and their consequences Ability to mobilize and lead transversal teams Autonomy and flexibility to learn new toolings and procedure Rigourness ability</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><b>HEOMI&nbsp;</b>is characterized by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. The company also integrates a more moderate <strong>innovation component</strong>, encouraging initiative and adaptability. Finally, a less dominant <strong>organizational dimension</strong> provides a structuring framework to support efficiency. </p><br><br> <br> Job : <p>Within the Development Department, you will be responsible for developing and retaining our network of partner brokers and prospects. You will contribute to the company's commercial development by managing a portfolio of brokers in a dedicated area, from one of the sites.</p><br><br><p>Your main responsibilities will include:</p><br><br><ul><li>Developing and retaining a portfolio of brokers.</li><li>Recruiting new partners and supporting the existing network.</li><li>Implementing the commercial strategy and promoting the company's products.</li><li>Ensuring commercial follow-up, reporting, and competitive intelligence.</li><li>Implementing commercial actions and participating in events.</li></ul> <br> <br> Required profile : <p><u><em><strong>PROFILE WANTED:</strong></em></u></p><br><br><ul><li>Education level BAC+3 to Bac+5 in sales and/or specialization in insurance</li><li>Professional experience of at least 2 years in a sales role (sales promoter, technical sales representative...)</li></ul><p><u><em><strong>SKILLS:</strong></em></u></p><br><br><ul><li>Willingness to learn</li><li>Mastery of remote sales techniques</li><li>Management of commercial/promotional events</li></ul><p><u><em><strong>PERSONAL ATTRIBUTES:</strong></em></u></p><br><br><ul><li>Rigor, organization, and autonomy</li><li>Dynamism, reactivity, and flexibility</li><li>Very good interpersonal skills and customer service orientation</li></ul><br> <br><br> </div>

<p>As Arrow Global Components (AGC), a part of Arrow Electronics, we are a global leader in the distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to clients around the world. Our business is built on trusted, long-lasting relationships with industry leaders both suppliers and customers. We are currently looking for a Customer Service Representative (English Speaker) to join our team. In this role, you will support the Sales team by enhancing customer relationships through proactive management of the entire customer order lifecycle from clean order entry to invoicing and delivery. You will also manage customer-reserved inventory to meet shared goals for both Arrow and our customers. This position follows a hybrid work model from our office based in Casablanca . Your main responsibilities will include: Managing the Order-to-Invoice process, Communicating with customers and suppliers, providing after-sales support (primarily via email, occasionally by phone or chat), Order management and backlog monitoring, Handling and responding to customer requests and backlog changes, Coordinating with internal departments such as Sales and Logistics, Ensuring On-Time Delivery in line with customer and company targets, Driving customer satisfaction and process efficiency.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proficiency in English &amp; French</li><li>Solid knowledge of Microsoft Office , especially Excel (intermediate to advanced)</li><li>Previous experience in Customer Service</li><li>Excellent communication and coordination skills</li><li>A customer-focused mindset</li><li>Strong team player.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Join our dynamic company in the <strong>distribution</strong> sector as a <strong>Customer Service Representative</strong>, based in <strong>Agadir</strong>. Your role will be central to our customers' satisfaction, actively contributing to our brand's image and success.</p><br><br><p>Your main goal will be to ensure an exceptional customer experience by developing and maintaining strong, long-lasting relationships. You will be an ambassador for our brand, providing personalized follow-up and professionally meeting each customer's expectations.</p><br><br><p>Your main tasks will include:</p><br><br><ul><li>Welcoming and advising customers with courtesy and professionalism.</li><li>Managing customer requests, whether commercial, technical, or administrative.</li><li>Processing orders, returns, and complaints as quickly as possible.</li><li>Contributing to customer loyalty through regular follow-up and attentive listening.</li><li>Helping to achieve sales and customer satisfaction goals.</li><li>Collaborating with internal teams to ensure smooth operations.</li></ul> <br> Required profile : <p>A money transfer company is looking for customer service representatives in Agadir.</p><br><br><p>Tasks:</p><br><br><p>-Welcome, listen to, and advise customers in the branch.<br>-Identify needs and propose personalized solutions.<br>-Maintain a trusting relationship and ensure customer portfolio loyalty.<br>-Prospect for new customers.<br>-Contribute to customer satisfaction through the quality of service provided.</p><br><br><p>Required skills:</p><br><br><p>-Knowledge of sales and negotiation techniques.<br>-Good oral and written communication skills.<br>-Listening and communication skills.<br>-Customer focus and service orientation.<br>-Team spirit and thoroughness.<br>-Ability to manage priorities and stress.</p><br><br><p>Training and experience:</p><br><br><p>-Bac+2 / Bac+3 in Commerce, Management, Marketing, or equivalent.<br>-1 to 2 years in a similar role (customer relations, sales, commercial service).</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Locamed</strong> embraces a <strong>largely cooperation-driven culture</strong>, placing people, trust and teamwork at the heart of its organization. The company favors a close management style focused on support, empowerment and strong professional relationships. This collaborative foundation is complemented by a <strong>notable innovation component</strong>, encouraging initiative, creativity and adaptability. Competitive and organizational aspects remain secondary, helping structure operations and support performance objectives. </p><br><br> <br> Job : <p>Join a dynamic company in the <b>Medical Equipment</b> sector as a <b>Sales Representative</b>. This position, based in <b>Agadir</b>, offers you the opportunity to play a key role in our commercial development.</p><br><br><p>Actively contribute to achieving sales goals by developing and retaining our customer base. Ensure a strong commercial presence in your geographical area.</p><br><br><p>Your main tasks will include:</p><br><br><ul><li>Prospecting and developing a client portfolio in the Agadir region.</li><li>Presenting and promoting our range of medical equipment to healthcare professionals.</li><li>Negotiating commercial terms and closing sales.</li><li>Following up on orders and managing customer relationships to ensure their satisfaction.</li><li>Regular reporting of your commercial activity.</li></ul> <br> Required profile : <p>A qualification of <b>Bac +2</b> level is expected, ideally in sales.</p><br><br><p>A first experience of <b>1 year</b> in a commercial role is required. This experience has allowed you to develop a good understanding of sales cycles and customer relationships.</p><br><br><p>To excel in this role, you possess excellent communication and negotiation skills. Your dynamism, organizational skills, and interpersonal ease will be major assets. Good knowledge of the medical equipment market would be a plus.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Join our leading company in the <b>Distribution</b> sector and seize the opportunity to become our next <b>Customer Service Representative</b> in <b>Fès</b>.</p><br><br><p>As an essential member of our team, you will actively contribute to achieving business goals by ensuring an exceptional customer experience and building customer loyalty.</p><br><br><p>Your main tasks will include:</p><br><br><ul><li>Welcoming and providing personalized advice to customers.</li><li>Handling customer requests and complaints professionally.</li><li>Following up on customer files and updating information.</li><li>Participating in commercial and promotional actions.</li><li>Contributing to achieving sales and customer satisfaction goals.</li></ul><p>You will play a key role in maintaining trusting and lasting relationships with our customers.</p><br><br> <br> Required profile : <p>A money transfer company is looking for customer service representatives in Bouskoura.</p><br><br><p>Tasks:</p><br><br><p>- Welcome, listen to, and advise customers in the branch.<br>- Identify needs and propose personalized solutions.<br>- Maintain a trusting relationship and ensure customer portfolio loyalty.<br>- Prospect for new clients.<br>- Contribute to customer satisfaction through the quality of service provided.</p><br><br><p>Required skills:</p><br><br><p>- Knowledge of sales and negotiation techniques.<br>- Good oral and written communication.<br>- Listening and communication skills.<br>- Customer-oriented and service-minded.<br>- Team spirit and rigor.<br>- Ability to manage priorities and stress.</p><br><br><p>Training and experience:</p><br><br><p>- Bac +2 / Bac +3 in Commerce, Management, Marketing, or equivalent.<br>- 1 to 2 years in a similar role (customer relations, sales, commercial service)</p><br><br><p>If you are passionate about customer relations and eager to grow in a dynamic environment, this position is for you!</p><br><br><p>Don't wait any longer and apply now by clicking on the "Send my CV to the recruiter" button.</p><br><br> <br><br> </div>

<p><br></p><p>Job Summary</p><p>Customer service representative - technical support (call reception) at our Yaacoub El Mansour site. As part of the development of our activities, we are recruiting Level 1 Technical Support Customer Service Representatives to assist B2B subscribers of a major telecommunications operator. Do you have an aptitude for technical environments, enjoy analyzing and resolving incidents, and wish to develop within a demanding and innovative telecommunications business? Join an international leader in customer relations and technical support.</p><p>Your main missions:</p><ul><li>Provide first-level technical support to the operator's customers.</li><li>Diagnose incidents related to Internet, telephony, and network equipment services.</li><li>Perform necessary remote tests and manipulations to identify the origin of malfunctions.</li><li>Assist users in resolving technical incidents by applying defined procedures.</li><li>Escalate complex incidents to N2/N3 support teams with complete case qualification.</li><li>Ensure traceability of interventions and update tracking tools.</li><li>Ensure compliance with quality, productivity, and customer satisfaction indicators.</li><li>Contribute to the continuous improvement of processes and the reporting of recurring anomalies.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Profile Required:</p><ul><li>Minimum Bac+2 level education in networks, telecommunications, IT systems, or equivalent technical field.</li><li>Good understanding of ISP environments, Internet networks, and fixed telephony services.</li><li>Experience desired in technical support, fixed-line customer service, or telecommunications assistance.</li><li>Ability to analyze, diagnose, and remotely handle technical incidents.</li><li>Proficiency in computer tools, business applications, and multi-screen environments.</li><li>Excellent oral and written French communication skills.</li><li>Service-oriented, rigorous, and able to manage priorities.</li><li>Ability to work with quality and performance objectives.</li><li>Team spirit, autonomy, and adaptability in a dynamic operational environment.</li></ul>

<p>As we strengthen our presence in the information market, we are looking for a motivated Commercial Advisor to help us develop our pipeline and support our growth in the Moroccan and African markets. The Sales Development Representative (SDR) will play a key role in our commercial process by qualifying leads and carrying out prospecting actions to identify new business opportunities.</p><p><strong>Main Responsibilities:</strong></p><ul><li>Deployment of commercial strategy: Design and implement an action plan aligned with objectives and macro/microeconomic trends.</li><li>Active prospecting: Identify and engage new clients through calls, professional networks, events, and partnerships.</li><li>Needs analysis: Understand local market expectations for business information and propose adapted solutions.</li><li>Promotion of Business Information solutions: Highlight URBA360 and the Quality Label financial excellence certification as levers for performance and trust.</li><li>Follow-up &amp; Reporting: Ensure objectives are met, negotiate and finalize contracts, ensure customer satisfaction follow-up.</li><li>Competitive intelligence: Analyze competitor actions to adjust the strategy accordingly.</li><li>Digitalization: Master Coface tools (Icon/URBA, Broker Portal, EL Portal, Cofanet, EDM).</li><li>Quality of service: Ensure KPI achievement and optimize the integration of commercial information.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience: 3-5 years in B2B commercial development or business development, with a focus on the Maghreb region market.</li><li>Interpersonal skills: Strong ability to establish and maintain trusting relationships.</li><li>Communication: Excellent oral and written communication skills, with a keen sense of interpersonal relations.</li><li>Customer focus: Ability to understand customer needs and match them with our solutions.</li><li>Motivation and tenacity, with a proactive and results-oriented mindset.</li><li>Technical skills: Proficiency in Excel tools for reporting and analysis.</li></ul>

<p>The consultant will be responsible for: Acting as a quality gatekeeper for new features, platform changes, and integrations, ensuring production readiness at scale. Identifying and mitigating scalability, operational, and value risks through automation, preventing fragmentation, re-customization, and technical debt. Defining and applying automated quality standards and guardrails. Designing and documenting test scenarios and test cases based on business rules and approved reference data. Manually evaluating AI-generated outputs (accuracy, consistency, completeness, hallucinations, unsupported statements). Producing regression test results for new features, platform changes, and AI configuration updates. Clearly documenting defects with evidence, severity, reproduction steps, and business impact. Producing traceable test reports supporting release-readiness decisions. Maintaining a representative set of test assets and expected results for repeated evaluations. Collaborating with business, MLR, and technical stakeholders throughout the testing cycle.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Diploma (Bac+5) from an engineering school or equivalent university with a specialization in IT, or equivalent significant experience.</li><li>Minimum 8 years of experience in QA / Test Engineering.</li><li>Proven experience in testing complex systems, ideally integrating AI or LLM components.</li><li>Must have: manual and exploratory testing, complex business rule test case design, AI output evaluation against reference data, regression testing, systematic outcome documentation and tracking, identification of hallucinations/unsupported results, knowledge of web platforms and integrations (APIs, PIM, DAM, CDP), multi-stakeholder collaboration (business, MLR, technical).</li><li>Nice to have: AI / LLM systems testing, understanding of LLM hallucinations and non-determinism, compliance / legal / regulatory workflow testing, Playwright or equivalent automation framework, Azure AI Foundry or similar AI platform, marketing assets and document testing.</li><li>Fluent English is essential.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Axa Services Maroc</strong>&nbsp;operates within a strongly <strong>collaborative culture</strong>, where people, trust, and high-quality professional relationships are central. The company <strong>promotes</strong> close and supportive management, encouraging accountability, development, and teamwork. This human-centered environment is <strong>reinforced</strong> by robust organizational practices that ensure reliability and operational efficiency. It is <strong>balanced</strong> by a performance-oriented mindset and a measured openness to innovation, supporting collective success. </p><br><br> <br> Job : <p>Reporting to the <strong>HR Business Partner, the HR Advisor </strong>will have the following responsibilities:</p><br><br><p><br><strong>• HR Development </strong>:<br>- Manages the onboarding and retention process for employees in their scope<br>- Co-manages recruitment interviews<br>- Handles internal job openings: develops and publishes the ad, receives, sorts, and pre-selects CVs, schedules internal recruitment interviews, co-manages interviews &amp; assessments<br>- Handles departure files: receives departure requests, manages interviews, and handles administrative coordination of departures (defines notice period, consolidates required documents...etc.)<br>- Monitors and coordinates the objective setting and annual performance review processes for employees in their scope<br>- Leads certain HR development committees within their scope<br>- Deploys the internal mobility process within their scope (talent pool creation, talent management...etc.)<br>- Executes the rollout of HR action plans within their scope (new tools, processes, systems...etc.)<br><strong>• Administrative Management:</strong><br>- Updates and ensures the accuracy of administrative management files for employees in their scope (headcount monitoring, movements, working hours...etc.) in compliance with current rules and procedures<br><strong>• Disciplinary Management:</strong><br>- Investigates disciplinary cases (qualifies offenses; defines the level of sanction up to the 3rd warning) within their scope for hierarchical decision<br>- Assesses the legal compliance of the disciplinary sanction process<br>- Conducts disciplinary sanction interviews<br>- Liaises with the labor inspectorate<br>• Social Relations Management:<br>- Analyzes and reports to their hierarchy elements that could weaken the social climate<br>- Monitors, in collaboration with the Social Relations Coordinator, the implementation of actions decided within the employee representative bodies and alerts their hierarchy about deviations and dysfunctions related to their execution</p><br><br><p>• <strong>Social Relations Management</strong>:<br>- Analyzes and reports to their hierarchy elements that could weaken the social climate<br>- Monitors, in collaboration with the Social Relations Coordinator, the implementation of actions decided within the employee representative bodies and alerts their hierarchy about deviations and dysfunctions related to their execution<br>•<strong> Advisory</strong>:<br>- Handles requests from employees in their scope regarding their careers (information requests, mobility requests): gathers, analyzes, and responds<br>- Gathers assistance requests from managers in their scope for handling HR cases, and coordinates their response<br>- Shares best practices implemented within their scope that could be globally capitalized upon<br><strong>• Reporting</strong><br>- Produces reports and updates HR dashboards (disciplinary, mobility, departures...etc.)<br>- Reports to their hierarchy and obtains approval for disciplinary sanctions exceeding their scope of authority<br>&nbsp;</p><br><br> <br> Required profile : <p>With a higher education degree (Bac+4), <u><strong>you have a minimum of 4 to 5 years of HR experience in a similar role</strong></u>, ideally in a customer relations center.<br>You have a good understanding of regulations, strong synthesis and analytical skills. Your interpersonal skills and listening ability are essential qualities to successfully carry out your missions.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Axa Services Maroc</strong>&nbsp;operates within a strongly <strong>collaborative culture</strong>, where people, trust, and high-quality professional relationships are central. The company <strong>promotes</strong> close and supportive management, encouraging accountability, development, and teamwork. This human-centered environment is <strong>reinforced</strong> by robust organizational practices that ensure reliability and operational efficiency. It is <strong>balanced</strong> by a performance-oriented mindset and a measured openness to innovation, supporting collective success. </p><br><br> <br> Job : <p>Reporting to the <strong>HR Business Partner, the HR Advisor </strong>will have the following responsibilities:</p><br><br><p><br><strong>• HR Development </strong>:<br>- Manages the onboarding and retention process for employees in their area<br>- Co-manages recruitment interviews<br>- Handles internal job openings: drafting and publishing the advertisement, receiving, sorting, and pre-selecting CVs, scheduling internal recruitment interviews, co-managing interviews &amp; assessments<br>- Handles departure files: receiving departure requests, managing interviews, and administrative coordination of departures (defining notice periods, consolidating required documents...)<br>- Monitors and coordinates the processes for setting objectives and annual performance reviews for employees in their area<br>- Manages certain HR development committees within their area<br>- Implements the internal mobility process within their area (talent pool creation, talent management...)<br>- Executes the deployment of HR action plans within their area (new tools, processes, programs...)<br><strong>• Administrative Management:</strong><br>- Updates and ensures the accuracy of administrative management files for employees in their area (headcount monitoring, movements, working hours...) in accordance with current rules and procedures<br><strong>• Disciplinary Management:</strong><br>- Investigates disciplinary cases (qualification of offenses; defining the level of sanction associated up to the 3rd warning) within their area for decision by their management<br>- Assesses the legal compliance of the disciplinary sanction process<br>- Manages disciplinary sanction interviews<br>- Handles communication with the labor inspectorate<br>• Management of social relations:<br>- Analyzes and reports to their management elements that could destabilize the social climate<br>- In collaboration with the Social Relations Coordinator, monitors the implementation of actions decided within the employee representative bodies (IRP) and alerts their management about deviations and dysfunctions related to their implementation</p><br><br><p>• <strong>Management of social relations:</strong><br>- Analyzes and reports to their management elements that could destabilize the social climate<br>- In collaboration with the Social Relations Coordinator, monitors the implementation of actions decided within the employee representative bodies (IRP) and alerts their management about deviations and dysfunctions related to their implementation<br>•<strong> Advice</strong>:<br>- Handles requests from employees in their area concerning their careers (information requests, mobility requests): gathering, analysis, and response<br>- Gathers assistance requests from managers in their area in handling HR files, and coordinates their response<br>- Shares best practices implemented in their area that can be capitalized on globally<br><strong>• Reporting</strong><br>- Prepares reports and updates HR dashboards (disciplinary, mobility, departures...)<br>- Reports to their management and obtains approval for disciplinary sanctions exceeding their scope of authority<br>&nbsp;</p><br><br> <br> Required profile : <p>With a higher education degree (Bac+4), <u><strong>you have a minimum of 4 to 5 years of HR experience in a similar role</strong></u>, ideally in a customer relations center.<br>You have a good knowledge of regulations, strong synthesis and analytical skills. Your interpersonal skills and listening abilities are essential qualities to successfully carry out your duties.</p><br><br> <br><br> </div>