Dermatologist Jobs in Morocco
1034 Jobs Found
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Job : <p>The Country Manager will be responsible for the business development and operational management of the agency in Morocco, ensuring its profitability and the performance of its teams.</p><br><br><p>His main missions will be as follows:</p><br><br><ul><li>Define and implement the business development strategy of the agency in the local market;</li><li>Prospect and develop a client portfolio in various sectors;</li><li>Identify business opportunities, negotiate offers, and ensure order follow-up;</li><li>Develop commercial synergies with other Group entities, particularly around offshore activities;</li><li>Lead the recruitment and staffing of consultants, with the support of a dedicated recruiter for sourcing;</li><li>Supervise and support Business Managers in achieving their objectives;</li><li>Ensure HR management and follow-up of the agency's consultants;</li><li>Manage the agency's profit and loss (P&L), ensuring revenue growth and margin control;</li><li>Coordinate activities with the project manager responsible for monitoring offshore operations;</li><li>Guarantee the smooth operation of the agency and the quality of customer relations;</li><li>Travel nationally to meet clients and prospects.</li></ul> <br> <br> Required profile : <p><strong>Education and experience:</strong></p><br><br><ul><li>Master's degree (Bac+5), ideally in IT or engineering.</li><li>You have at least 10 years of experience in IT services or engineering consulting, with proven experience in managing a subsidiary, Business Unit, or profit center.</li></ul><p><strong>Required technical skills: </strong></p><br><br><ul><li>Mastery of B2B business development: prospecting, negotiation, account development, and customer retention;</li><li>Good understanding of IT and engineering services and the ability to propose solutions adapted to client needs;</li><li>Experience in recruitment, staffing, and consultant management;</li><li>Ability to supervise Business Managers and manage their performance;</li><li>Mastery of P&L management and tracking of revenue, costs, and margins;</li><li>Ability to work with different entities of an international group and develop synergies around offshore activities;</li><li>Excellent command of French and English, both spoken and written.</li></ul><p><strong>Required personal qualities: </strong></p><br><br><ul><li>Entrepreneurial spirit, proactivity, and results-oriented.</li><li>Leadership and ability to unite teams.</li><li>Excellent interpersonal skills, listening skills, and customer service orientation.</li><li>Versatility and autonomy.</li><li>Organization, rigor, and synthesis skills.</li><li>Analytical and problem-solving abilities.</li><li>Adaptability, tenacity, and good stress management.</li><li>Humility, commitment, and team spirit.</li></ul> <br><br> </div>
<p>We are looking for an experienced Business Analyst to join our Analytics & Insight team. In this role, you will leverage contact center data, business performance metrics, and analytical insights to identify opportunities, support operational excellence, and drive business performance. Key Responsibilities Business & Data Analysis Analyze contact center data, KPIs, and operational performance to identify trends, gaps, and opportunities. Translate business requirements into actionable analytical solutions and recommendations. Develop and maintain reports, dashboards, and performance analyses. Prepare and deliver insightful presentations to internal stakeholders and clients. Collaborate with the BI & Reporting team to enhance dashboards and visualizations using Power BI . Support continuous improvement initiatives by providing data-driven recommendations. Use speech analytics and interaction data to identify customer and operational insights. Stakeholder Management Partner with internal stakeholders to understand business needs and translate them into analytical requirements. Present findings, insights, and actionable recommendations to management and clients. Work closely with Operations, Analytics, Data Science & Engineering teams to support business objectives. Act as a trusted advisor by providing data-driven insights to improve operational performance. Manage multiple analytical projects and priorities in a fast-paced environment.</p><p><strong>Desired Candidate Profile</strong></p><p>Applicants must meet the following requirements: A minimum of 2 years of experience as a Business Analyst or in a similar analytical role , preferably within a call center or customer service environment. Candidates without relevant experience in business analysis, data analysis, or a similar analytical role will not be considered for this position. Good command of French and English , with excellent verbal and written communication skills. Fluency in French and English (written and spoken) is mandatory. Intermediate knowledge of Power BI for data visualization and reporting. Strong analytical, problem-solving, and critical-thinking skills. Good understanding of call center operations, KPIs, and performance metrics . Experience with CallMiner or other speech analytics tools is a plus . Ability to translate complex data into clear, actionable business insights. Ability to manage multiple priorities and work independently in a fast-paced environment.</p>
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Company Description<br><p>Robert Bosch Morocco is a growing company of the Bosch Group located in Casablanca, Morocco. With around two hundred associates, we operate in the business divisions Automotive Aftermarket, Power Tools, and Thermo Technology.</p><br><p>At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other.</p><br><p>Join in and feel the difference.</p><br><br>Job Description<br><p>We are seeking to hire a dedicated, organized, and efficient <strong>"Customer Supply Chain Consultant Trainee"</strong> to join our team.</p><br><p>- Primary customer contact for Order Intake and follow up<br>
- Interface between customer & logistics service providers (including warehouse & transport arrangements & communication<br>
- Orders on Hand management, including back order follow up, monitoring & feedback<br>
- Support to the Sales and Accounting Teams for Accounts Receivables related to RFC & POD processing & submissions<br>
- Handle and respond to all customer requests<br>
- Support business with Automation projects related to customer data processing (order placement, order amendment etc)<br>
- Coordination & monitoring of reverse logistics processes including processing of customer RFCs and Claims<br>
- Customer 3rd Party Business coordination including processing & monitoring of battery & direct orders<br>
- Facilitating export customer documentation & transportation processes<br>
- Automotive telephone sales<br>
- Handling very low level Technical inquiries on parts availability.<br>
- Support sales and marketing in promotional activity.<br>
- Reporting ( customer backorder, claims, ect...).</p><br><br>Qualifications<br><ul><li>University degree in business administration, logistics or equivalent</li><li>Excellent organisational skills with ability to multitask and work under pressure</li><li>Proficiency in MS Office suite (SAP experience an advantage)</li><li>Strong coordination skills and customer orientation</li><li>Ability to build relationships and cooperate with people at all levels</li><li>Working knowledge of supply chain processes</li><li>Technical understanding of the automotive industry is a plus</li><li>Fluent in English</li></ul><br>Additional Information<br><p><strong>ANAPEC placement contract with a duration of 12 months.</strong></p><br><br><br> </div>
<p>Who are we? Concentrix is an international company present in more than 70 countries. We are specialists in improving the customer experience and optimizing business processes. We help organizations transform and achieve excellence in an inclusive, collaborative, and innovative environment.</p><p>Your mission as a Customer Service Consultant: Your main responsibility will be to be the privileged point of contact for our customers. Your functions include: Support customers and potential customers in solving problems and providing information. Actively contribute to strengthening our brand image and increasing customer satisfaction. Manage complaints effectively. Be a true ambassador for excellence in customer service.</p><p>How will you do it? Through incoming calls, emails, correspondence, and potentially social media interactions. No cold calling or sales calls!</p><p>What do we offer? At Concentrix, the valuation and development of our employees are a priority.</p><p>Remuneration and Benefits: Portuguese language bonus. Performance bonuses. Attendance and punctuality bonus after 12 months of seniority. Special Eid Al-Adha bonus.</p><p>Flexible working hours with the possibility of remote work after the integration period. Free gym access. Transportation provided by the company.</p><p>Social Benefits: Advantageous health insurance + CNSS/AMO. Complementary pension plan after one year of seniority.</p><p>Excellent working conditions: Initial and continuous training. Working environment that promotes employee well-being. Real opportunities for professional growth and development.</p><p>Our recruitment process: 1. Telephone pre-selection: First conversation with a member of the recruitment team to validate the job requirements. 2. Collective presentation and tests: Company presentation, Q&A session, and written tests (French and IT). 3. Individual interview (30 minutes): In-depth conversation with a member of the recruitment team to assess your skills and align your professional ambitions with our company culture.</p><p>Are you ready for this challenge? Join the Concentrix adventure, where innovation and customer satisfaction meet. We look forward to meeting you soon! Join the Concentrix team today!</p><p><strong>Desired Candidate Profile</strong></p><p>Excellent command of the Portuguese language, oral and written. Good computer skills. Customer service orientation. Active listening, empathy, and cordiality. Analytical skills. Ability to identify needs and anticipate solutions.</p>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <p>The consultant will be in charge of:</p><br><br><p><em><strong>Test Activity Coordination:</strong></em></p><br><br><p>- Oversee and organize tests on API platforms, ensuring optimal coverage of functional and technical requirements.</p><br><br><p>- Leadership of the QA Community of Practice (CoP):</p><br><br><p>- Apply and promote CoP QA frameworks, tools, methodologies, and best practices within the teams.</p><br><br><p>- Adapt these frameworks based on specific project needs.</p><br><br><p>- Actively contribute to the continuous improvement of QA processes.</p><br><br><p><strong><em>Cross-functional Collaboration:</em></strong></p><br><br><p>- Work with the DevOps team to implement and improve test automation.</p><br><br><p>- Ensure knowledge transfer to support teams regarding new data flows and integrations.</p><br><br><p><strong><em>Test Strategy:</em></strong></p><br><br><p>- Define and implement a global test strategy for platforms and their components.</p><br><br><p>- Write and validate acceptance criteria for functional requirements (FRs).</p><br><br><p><strong><em>Test Management:</em></strong></p><br><br><p>- Design test cases to maximize coverage while optimizing the necessary effort.</p><br><br><p>- Plan and prepare test phases in collaboration with the platform teams.</p><br><br> <br> Required profile : <p>Master's degree in Information Technology with 5 years of experience.</p><br><br><p><em><strong>Required Skills</strong></em></p><br><br><ul><li>Proven Experience:</li><li>Proficiency in WebServices, REST APIs, and Microservices technologies, as well as associated testing tools (Postman, Insomnia with advanced scripting).</li><li>Experience in managing complex test environments for enterprise solutions.</li><li>Automation and CI/CD:</li><li>In-depth knowledge of test automation frameworks and CI/CD pipelines.</li><li>Scripting and programming skills (Java, Python, or similar language).</li><li>Tools:</li><li>Experience with Zephyr (a plus).</li><li>Proficiency in bug management tools (JIRA, Bugzilla, etc.).</li></ul><p><strong><em>Soft Skills:</em></strong></p><br><br><ul><li>Leadership and ability to mentor QA Engineers.</li><li>Excellent communication and collaboration skills.</li><li>Ability to work in an agile and dynamic environment.</li><li>Fluent English</li></ul> <br><br> </div>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The consultant will be responsible for: Checkout & Shopping Cart: Shopping cart management, payment and order processing. Choose & Plan: Booking delivery slots and logistics mapping.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Required tasks:</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Test Engineering & Functional Quality: Design, writing and execution of functional test plans on Web and Mobile (App) environments. Guarantee of non-regression on critical paths with high availability constraints.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Full Stack Test Automation: Development, maintenance, and execution of web automation scripts with Playwright/TypeScript. Development, maintenance, and execution of mobile (app) automation scripts with Appium and execution on BrowserStack. Integration of automated tests into CI/CD pipelines.</font></font></p><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (Bac+5) in computer science or engineering school or university, or equivalent experience</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">3-5 years of experience in QA Automation Backend</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in the retail/mass distribution sector would be an advantage.</font></font></li></ul><h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Required skills</font></font></h3><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design, develop, and maintain automated test scripts using Selenium/Java, Playwright/Typescript, or Karat DSL</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Test and validate REST APIs with tools like Postman</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze the functional specifications (User Stories) to define the automated test cases.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Use the Gherkin language to define test scenarios</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design, execute, and maintain functional and automated tests on iOS and Android mobile applications, using Appium.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Set up and manage CI/CD pipelines for test automation with Jenkins or GitLab CI</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perform regression testing and track anomalies on mobile applications</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Build and maintain relevant datasets for automated testing</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage testing and quality monitoring with the Jira XRAY tool</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Apply the principles of software quality assurance, in particular ISTQB</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Apply agile methods, especially Scrum</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Communicating clearly and effectively in writing and orally in French for smooth interactions with professionals and teams.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze situations and propose appropriate solutions while identifying areas for improvement.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Respecting deadlines while maintaining high standards of quality and excellence</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Actively collaborate with team members, share knowledge and foster a team spirit to achieve common goals</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Apply a mindset of continuous improvement to optimize practices and results.</font></font></li></ul>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: As part of our team expansion, we are seeking a Senior DevOps Consultant to support our clients in modernizing their infrastructures and industrializing their development and deployment processes. You will primarily work on Private Cloud, On-Premise, and Hybrid environments, with the goal of improving the reliability, security, automation, and performance of the platforms. Your responsibilities will include: Supporting teams in adopting and improving DevOps and GitOps practices; designing, deploying, and maintaining robust and secure CI/CD pipelines (Jenkins, GitLab CI, Azure DevOps); and automating deployment, configuration, and operations processes using Ansible, Terraform, ArgoCD, or Flux. Design and administer infrastructures using the Infrastructure as Code (IaC) approach. Deploy, administer, and optimize containerization and orchestration platforms (Docker, Kubernetes, Helm). Participate in the design, deployment, and operation of private cloud, on-premises, and hybrid environments. Implement monitoring, supervision, and observability solutions (Prometheus, Grafana). Contribute to infrastructure security (secret management, IAM, HashiCorp Vault, Azure Key Vault, OPA). Analyze and resolve complex incidents, track corrective actions, and contribute to continuous improvement. Support technical teams in disseminating DevOps best practices and automation methodologies.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (Bac+5) in Computer Science or equivalent. Minimum 5 years of experience on DevOps projects. Solid experience with Private Cloud, On-Premise, or Hybrid environments. Strong command of Linux systems (Red Hat, Ubuntu) and Windows Server. Excellent command of Docker, Kubernetes, Helm, and Docker Compose. Proficiency with CI/CD tools: Jenkins, GitLab CI, Azure DevOps. Significant experience with Terraform, Ansible, and GitOps practices (ArgoCD, Flux). Good scripting skills (Python, Bash, PowerShell, or Go). Knowledge of SQL and NoSQL databases. Experience with monitoring solutions (Prometheus, Grafana) and platform security. Experience with a public cloud (AWS, Azure, or GCP) is an asset, but expertise in Private Cloud and On-Premise infrastructures is essential. The following certifications will be appreciated: Kubernetes (CKA), Docker, Azure DevOps Engineer, AWS Solutions Architect. Any certification related to DevOps practices or infrastructure automation.</font></font></p>
<p>You want to design high-impact change strategies and support companies in their in-depth transformations? Intervene in the context of Business Transformation & Change Management projects, within the Human Resources & Transformation Business Unit, specializing in the transformation of HR departments, with clients in various sectors of activity (banking, energy, transport, public sector, retail, etc.). As a consultant, you will intervene with major clients on high-impact strategic and operational projects, whether digital, organizational, cultural or technical, such as: Business Transformation Strategic Plan: define new operational models, analyze disruptions and develop strategic plans. Reorganizations: carry out organizational diagnostics, design new structures and support social issues. Operational Performance: deploy optimization and efficiency strategies, cost reduction. Post-Merger Integration: prepare and manage merger, carve-out or dismantling projects, from identifying risks/opportunities to deployment (organization, leadership, culture). Governance: implement governance models optimizing decision chains. Change Management Audit: carry out maturity and change impact diagnostics. Strategic Plan: develop support strategies adapted to the client's context. Communication: design and manage communication and engagement mechanisms. Coaching & Training: support managers in their transformation posture (coaching, workshops, co-development) and leaders in their sponsorship of transformation programs. Monitoring: manage, measure and anchor results over time. You will also be involved in the internal life of the firm, around different topics: The development or strengthening of our offers / decrypting current innovations and issues. The development of new opportunities through responses to calls for tenders and commercial proposals. The team's publication policy (writing articles, presenting sector-specific decrypts, studies, white papers, etc.).</p><p><strong>Desired Candidate Profile</strong></p><p>Graduate of a major engineering school or business school, you ideally have 3 to 5 years of successful experience in consulting or organizational transformation. You have an appetite for issues related to data and AI, the ability to quickly develop skills in these areas and are enthusiastic about the idea of supporting our clients in seizing opportunities. </p>
<p>We are seeking a high-caliber Financial Director to lead the financial strategy, control, and reporting of our client s operations at the Assoufid site in Morocco. This executive role goes far beyond accounting it s a strategic position that demands leadership across budgeting, investor relations, taxation, and multi-entity financial operations. You ll play a critical role in shaping financial governance and business decision-making as they scale operations locally and internationally.</p><p><strong>Core Responsibilities</strong></p><p>1. Strategic Finance & Leadership</p><ul><li>Drive long-term financial planning aligned with business strategy</li><li>Oversee capital budgeting, performance metrics, and risk management</li><li>Develop financial and tax strategies, lead treasury and investor relations</li><li>Serve as a financial advisor to the Executive Director and senior management</li></ul><p>2. Governance, Compliance & Internal Controls</p><ul><li>Ensure compliance with Moroccan and IFRS accounting standards</li><li>Maintain robust systems of internal controls and audit readiness</li><li>Oversee legal, tax, and corporate governance matters across entities</li><li>Document and enforce accounting policies and procedures</li></ul><p>3. Operational Finance & Team Management</p><ul><li>Lead all finance operations across accounting, reporting, and treasury</li><li>Design an optimal org structure within the finance function</li><li>Supervise financial operations of subsidiaries and foreign entities</li><li>Manage outsourced functions and vendor relationships</li></ul><p>4. Transaction Oversight</p><ul><li>Ensure timely processing of AP, AR, payroll, and debt servicing</li><li>Lead financing activities, including debt/equity arrangements</li><li>Maintain accurate financial records, reconciliations, and documentation systems</li></ul><p>5. Reporting & Decision Support</p><ul><li>Issue accurate and timely financial statements and dashboards</li><li>Lead budget planning and forecasting processes</li><li>Analyze variances and report on operational KPIs and performance drivers</li><li>Support commercial decisions, capital investments, pricing, and negotiations</li><li>Coordinate the preparation of corporate annual reports and investor materials</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Moroccan nationals</li><li>Bachelor's degree in Finance or Accounting (mandatory)</li><li>Advanced qualifications preferred: CPA, CFA, CMA, Expert Compatible, MBA</li><li>A legal background is a plus</li><li>Fluent in English and French (written and verbal)</li><li>15+ years of experience, with 5+ years in senior executive finance, audit, or banking roles</li><li>Experience in real estate, and preferably with Big 4 external audit background</li><li>Deep knowledge of Moroccan financial reporting and IFRS</li></ul>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The objective of the mission is to guarantee the continuity, quality and performance of HRIS solutions (SAP HR, SuccessFactors, HR4U), by managing application delivery in coordination with third-party, technical teams and stakeholders, in a nearshore and multi-context context.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The consultant will be responsible for:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To guarantee the quality of service, availability and performance of HRIS application modules.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Track incidents, requests, and developments not handled by the service desk.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure cyber compliance and application security (audits, patches, MCO/MCS).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor the obsolescence, updates, evolutions and maintainability of solutions.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Synchronize daily delivery between the trades, BA teams and technical teams (TGITS, nearshore/offshore).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To ensure communication with integrators and centers of expertise.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Arbitrate priorities in collaboration with business and technical managers.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Build or co-consolidate the technical and functional roadmap.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare and validate the transition to r current mode (Move to Run).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Define the expected service levels, commitments and quality criteria.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the application of TGITS standards, methodologies and SOX rules.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Keep the documentation up to date (processes, operations, safety instructions).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Track the backlog, workload, milestones and commitments.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Verify the quality of deliverables and compliance with SLAs.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Produce structured and recurring reporting (dashboards, quality indicators, incidents, backlog, SLA, capacity).</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diploma of a Bac+5 in engineering school or equivalent university degree with a specialization in computer science, or demonstrating equivalent significant experience.</font></font></p><h2>Exp rience :</h2><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">5-10 years of experience with HRIS solutions (SAP HR, SuccessFactors or equivalent).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven experience in managing application delivery within a critical scope with high business visibility.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in the energy sector is a major asset.</font></font></li></ul><h2><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Required skills:</font></font></h2><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">HRIS: SAP HR, SuccessFactors, HR4U – operation, configuration, upgrades</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Third-party HR processes: payroll, training, talent, personnel administration</font></font></li><li>Delivery & Run : cycle RUN/BUILD, gestion des incidents et du backlog, MCO/MCS, SLA</li><li>Conformit : s curit applicative, r gles SOX, standards TGITS</li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Management: application roadmap, structured reporting, dashboards, capacity management</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Cross-functional: coordination of multicultural teams, liaison between integrators and centers of expertise</font></font></li></ul>
<p>At Pullman Bouskoura , people are at the heart of everything we do. We are looking for an experienced and dynamic People & Culture Manager to lead our hotel s human resources agenda and help bring our vibrant, performance-driven culture to life. Reporting directly to the General Manager, this is a key senior leadership role. You will partner closely with the Executive Committee and Department Heads to create an engaging, inclusive, and high-performing workplace aligned with Pullman and Accor's premium standards.</p><p><b>Key Responsibilities</b></p><ul><li>Strategic Advisory: Act as a trusted People & Culture advisor to leaders and team members, fostering a collaborative and modern work environment.</li><li>Talent Acquisition & Integration: Lead premium recruitment, onboarding, and induction strategies to ensure an exceptional, welcoming candidate and employee journey.</li><li>Talent Development & Learning: Drive high-potential talent development, training initiatives, and succession planning, supporting internal growth and regional career progression within the Accor network.</li><li>Culture & Well-being: Shape and embed the Pullman brand culture, championing diversity, equity, inclusion, and robust workplace wellbeing initiatives (perfectly aligned with our green and refreshing environment).</li><li>HR Operations & Compliance: Ensure accurate payroll administration, HR reporting, and strict compliance with Moroccan labor law and Accor internal standards.</li><li>Performance & Employee Relations: Support performance management, constructively manage employee relations, and promote positive social dialogue with staff representatives</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Experience: Proven experience as an HR Manager, People & Culture Manager, or HR Business Partner, ideally within a 5-star hotel, resort, or premium service environment in Morocco or internationally. Expertise: Deep knowledge of Moroccan labor law and local payroll practices. Language Skills: Full professional proficiency in French and English is required. Fluency in Arabic is highly preferred to engage with local teams and partners. A modern leader with strong interpersonal skills, high emotional intelligence, and a results-oriented mindset. You are passionate about developing people in a premium resort and wellness-oriented destination.</p>
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</span><p>Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements.</p><br> <p>With more than 52,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society. Atos also provides consulting and advisory services through its Atos Amplify brand.<br>A trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts.</p><br> <p><strong>About Atos Group</strong></p><br>
<p>Atos Group is a global leader in digital transformation with c. 54,000 employees and annual revenue of c. €7.2 billion, operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris.</p><br><p><strong>Product Enablement Support Consultant </strong></p><br> <p>The Product Enablement Support Consultant is a hands-on contributor within the global Product Enablement & Go‑to‑Market (GTM) organisation for the ServiceNow business. The role supports regional sales, pre-sales, and pursuit teams by building, maintaining, and operating the technical enablement deliverables that help teams sell with consistency and speed.</p><br>
<p>This role partners closely with Product Enablement leadership, Solution Consulting, Value Engineering, and Customer Success to keep client-facing assets current, demo environments ready, and pursuit support flowing—so account teams can focus on building pipeline and closing opportunities.</p><br> <p><strong>Key Responsibilities</strong></p><br> <p><strong>Regional Product Enablement Execution</strong></p><br>
<ul>
<li>Support regional teams with ServiceNow solution and industry enablement assets (slides, talk tracks, demo scripts, and reusable content).</li>
<li>Create, update, and format client pitch decks and industry narratives, ensuring version control and brand/message consistency.</li>
<li>Maintain sales playbooks and supporting guidance (discovery prompts, qualification, objection handling, and next-step actions) aligned to GTM priorities.</li>
<li>Build and curate an RFP response library (boilerplate answers, case studies, scope language, and compliance content) to accelerate high-quality submissions.</li>
</ul> <p><strong>Demo Environment Ownership</strong></p><br>
<ul>
<li>Coordinate provisioning, refresh, and upkeep of demo environments (access, data sets, configurations, and baseline scripts) aligned to priority use cases.</li>
<li>Publish guided demo flows and supporting assets (demo guides, screenshots, FAQs, and troubleshooting notes) for pre-sales and pursuit teams.</li>
<li>Work with Solution Consulting/Value Engineering to incorporate accelerators and reference architectures into demos and proof points.</li>
</ul> <p><strong>Sales Training & Capability Development</strong></p><br>
<ul>
<li>Develop and maintain sales training materials (slides, labs, knowledge checks, and onboarding packs) covering offerings, differentiators, and updates.</li>
<li>Coordinate session logistics and readiness (invites, agendas, recording links, materials distribution) and capture feedback for continuous improvement.</li>
<li>Support measurement of enablement effectiveness by tracking attendance, content usage, and recurring gaps raised by the field.</li>
</ul> <p><strong>Pursuit Support & Tiger Team Coordination</strong></p><br>
<ul>
<li>Provide SWAT/Tiger Team support for strategic pursuits by coordinating inputs, owners, and timelines across functions.</li>
<li>Package pursuit-ready materials: tailored pitch content, proposal/RFP responses, demo alignment, competitive callouts, and executive-ready summaries.</li>
<li>Support bid/oral preparation with content assembly, storyboards, and rehearsal logistics; capture lessons learned for reuse.</li>
</ul> <p><strong>Competitive & Market Intelligence</strong></p><br>
<ul>
<li>Maintain competitive battlecards and win/loss learnings (positioning, differentiators, traps to avoid, and proof points) in an easily searchable format.</li>
<li>Collect updates from the field (deal feedback, competitor claims, pricing/packaging signals) and route them to enablement leadership for synthesis.</li>
<li>Ensure frontline teams can quickly access the latest competitive guidance and approved messaging for pursuits and customer conversations.</li>
</ul> <p><strong>Customer Success Program Execution</strong></p><br>
<ul>
<li>Support the rollout and operation of the Customer Success Program by maintaining templates, guidance, and reusable assets aligned to global frameworks.</li>
<li>Assist account teams with customer success plans, health-check artefacts, and value realisation tracking packs (where applicable).</li>
<li>Coordinate enablement inputs for executive business reviews (materials assembly, updates, and distribution) and capture reusable content from outcomes.</li>
</ul> <p><strong>Cross-Functional Collaboration</strong></p><br>
<ul>
<li>Work closely with:<ul>
<li>Product Enablement & GTM Lead (strategy, assets, governance)</li>
<li>Value Engineering Industry Directors (industry solutions & value propositions)</li>
<li>CTO/Portfolio Leader (portfolio insights & innovation messaging)</li>
<li>Regional Sales Leadership (deal prioritisation & enablement needs)</li>
</ul></li>
<li>Serve as the primary bridge between global GTM efforts and regional execution requirements.</li>
</ul> <p><strong>Continuous Improvement & Governance</strong></p><br>
<ul>
<li>Track regional performance of sales assets, training, and pursuit support.</li>
<li>Provide structured feedback to global GTM and Value Engineering CoE teams for asset enhancement.</li>
<li>Ensure governance over asset usage, branding, and message consistency within the region.</li>
</ul> <p><strong>Required Experience & Capabilities</strong></p><br>
<ul>
<li>Experience in Product Enablement, Pre-Sales operations, Pursuit/Proposal support, Marketing operations, or GTM support roles in a technology or consulting environment.</li>
<li>Working knowledge of ServiceNow solutions and common demo/pursuit motions (preferred), with the ability to learn quickly.</li>
<li>Strong content production skills (PowerPoint and Word), with experience building and maintaining:<ul>
<li>Client pitch decks</li>
<li>Sales playbooks</li>
<li>RFP response libraries</li>
<li>Competitive battlecards</li>
<li>Sales training materials</li>
</ul></li>
<li>Comfort working with multiple stakeholders and tight deadlines; able to organise tasks, track actions, and follow through to completion.</li>
<li>Detail-oriented with strong quality control (accuracy, formatting, versioning, and message consistency).</li>
<li>Clear written and verbal communication skills; able to turn technical inputs into concise, field-ready assets.</li>
</ul> <p>Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.</p><br>
<p>Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. </p><br>
<p><strong>Choose your future. Choose Atos.</strong></p><br>
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<br> Company culture : <p>Our corporate culture is built on a strong belief: sustainable performance is driven above all by the <strong>commitment</strong> of the women and men who make up our company. We foster an environment based on <strong>trust</strong>, <strong>teamwork</strong>, <strong>responsibility</strong> and <strong>innovation</strong>, while placing people at the heart of everything we do. Guided by the values of the <strong>AXA Group</strong>, we encourage talent diversity, continuous skills development and a culture of engagement that enables everyone to grow, take initiative and make a positive impact every day.
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<br> Job : <p>Join a dynamic player in the <strong>insurance</strong> sector based in <strong>Fez</strong>. As an <strong>HR advisor</strong>, the role involves supporting the development of human capital within a growing structure, ensuring the smooth running of personnel management processes and aligning skills with the company's strategic goals.</p><br><br><p>The main objective is to structure the human resources function to optimize the social climate and talent development. Special attention is paid to implementing effective recruitment policies, enhancing employee skills through continuous training, and rigorously managing personnel administration to support the company's overall performance.</p><br><br><p>Daily work within this team includes the following tasks:</p><br><br><ul><li>Complete <strong>recruitment</strong> management, from defining needs to integrating new hires.</li><li>Daily personnel administration, including tracking files, payroll, and employment contracts.</li><li>Design and deployment of the <strong>training plan</strong> to support employee development.</li><li>Advising managers on issues related to <strong>labor law</strong> and human resources management.</li><li>Analysis of HR performance indicators to propose continuous improvement measures.</li></ul> <br> <br> Required profile : <p>A higher education degree of <strong>Master's level (Bac +5 or higher)</strong> is required, with an academic specialization in <strong>HR, personnel management, or training</strong>.</p><br><br><p>Proven professional experience of <strong>3 to 5 years</strong> in a similar role, ideally gained in the service or insurance sector, is essential to meet these challenges.</p><br><br><p>To succeed in this role, mastery of the following levers is essential:</p><br><br><ul><li>Solid expertise in Moroccan <strong>social legislation</strong>.</li><li>Proficiency in <strong>talent management</strong> and training steering tools.</li><li>Strong interpersonal skills for fluid and constructive communication.</li><li>Analytical skills and organizational sense to manage multiple priorities simultaneously.</li></ul><p>If this professional project excites you and your profile matches these requirements, send your CV to the recruiter now to join this adventure.</p><br><br> <br><br> </div>
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<br> Company culture : <p>
<strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br>
<br> Job : <p>As part of the development of our activities, we are looking for Italian-speaking Customer Advisors to join our teams in Marrakech.<br>Your mission:<br>Respond to customer requests via phone, email, or other communication channels.<br>Advise and assist customers, providing them with answers that meet their needs.<br>Ensure quality service and contribute to customer satisfaction and loyalty.<br>Comply with the company's procedures and quality standards.</p><br><br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>You have excellent command of the Italian language, both written and spoken.<br>You have good listening and communication skills.<br>You are dynamic, serious, motivated, and customer-oriented.<br>Previous experience in customer relations, contact centers, or customer service is a plus, but candidates without experience and highly motivated are also welcome.<br>You are available and wish to grow professionally in a dynamic and stimulating environment. </p><br><br><p><u><strong>What we offer:</strong></u></p><br><br><p>A welcome bonus of 1500 DH<br>At Concentrix, valuing our talents is a priority. Here are the exclusive benefits we offer to recognize your contribution:<br> An attractive salary with additional bonuses<br>• Language bonus dedicated to our multilingual Game-Changers.<br>• Retention bonus starting from the 12th month and attractive performance-related bonuses.<br>• Special bonus for Eid al-Adha.</p><br><br><p><u><strong> Exceptional social benefits:</strong></u></p><br><br><p>• Advantageous health insurance and complementary retirement plan after one year.<br>• Free access to our gym.<br>• Guaranteed company transport, to reach the workplace safely and without logistical difficulties.<br>• Continuous training to develop your skills and acquire new knowledge specific to the role.<br> A dynamic work environment:<br>• Themed events and gifts throughout the year to strengthen team spirit.<br> Workplace: Marrakech<br> Language required: Italian<br> To apply: send your CV indicating in the subject line "Italian-speaking Customer Advisor - Marrakech".<br>Join us and build your professional future with us </p><br><br> <br><br> </div>
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<br>Description de l'entreprise<br><br><p>Le Sofitel Agadir Thalassa Sea & Spa est un hôtel situé entre dunes et océans, offrant 173 chambres avec 3 restaurants et un centre de Thalassothérapie. En tant que membre du groupe Accor, son cœur d'activité réside dans l'hôtellerie, la restauration et l'hébergement. Cet hôtel allie l'art de vivre français à l'hospitalité arabo-berbère, offrant ainsi des expériences clients exceptionnelles</p><br><br>Description du poste<br><br><p>Principales Responsabilités :</p><br><ul><li>Accueille chaleureusement et avec le sourire le client dès qu’il s’approche de la réception et reconnaît les clients réguliers.</li><li>Assure un check-in et un check-out rapide, efficace, courtois et personnalisé à chaque client en s’adressant à lui avec son nom au moins au début et à la fin de chaque interaction.</li><li>Applique les standards Sofitel</li><li>Fournit aux clients toutes les informations sur les services de l’hôtel au moment du check-in.</li><li>Veille au bon remplissage de la fiche de renseignement par le client et lui apporte l’aide nécessaire si besoin</li><li>Répond à toutes les demandes des clients selon les standards d’attitude et gère efficacement les réclamations en prenant les initiatives appropriées à la situation ou en consultant si nécessaire son supérieur hiérarchique.</li><li>Informe son supérieur des demandes, suggestions ou incidents signalés par le client.</li><li>Entretient une bonne communication et de bonnes relations avec les autres services de l’hôtel.</li><li>Veille sur le maintien de son matériel et de sa zone de travail dans de bonnes conditions d’hygiène.</li><li>Assiste à tous les programmes de formation de son service et applique les techniques apprises lors de l’exercice de ses fonctions.</li><li>Connaît les chambres et facilités de l’hôtel ainsi que l’historique et les tendances, les prévisions (prix moyen, taux d’occupation), l’activité des hôtels concurrents.</li><li>Veille sur son apparence et son hygiène personnelle conformément aux standards Sofitel</li><li>S’assure que tous les clients bénéficiant de promotions ou porteurs de carte de fidélité reçoivent tous les avantages conformément aux recommandations de la marque et du groupe.</li></ul><br>Qualifications<br><br><ul><li>Excellente présentation</li><li>Aisance relationnelle</li><li>Sens de l’accueil et du service</li><li>Disponibilité et réactivité </li><li>Esprit commercial</li><li>Capacité d’écoute et d’anticipation</li><li>Diplomatie et maîtrise de soi</li><li>Sens de l’organisation</li></ul> </div>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical Deployment and Integration: Install and configure AI solutions and pipelines in client environments (cloud, on-premises, or hybrid). Connect AI models to existing information systems (APIs, relational and vector databases, ERP, CRM). Implement robust RAG (Retrieval-Augmented Generation) architectures, autonomous agents, and intelligent automation workflows. Integrate AI components into the client's continuous development processes while adhering to SDLC standards (integration into CI/CD pipelines, automated testing, and version control of models and code).</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Advanced Support and Incident Resolution: Diagnose and resolve complex technical incidents related to model performance, latency, response quality, or API errors. Optimize resource utilization (inference costs, token consumption, infrastructure scalability). Ensure rigorous technical monitoring, analyze logistical/technical regressions, and document solutions.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Customer Support and Enablement: Guide customer development teams and software architects on best practices for AI API integration, testing, security, and code robustness. Conduct technical workshops for scoping, user acceptance testing (UAT), and proof-of-concept (PoC) demonstrations. Communicate enhancement requirements and field feedback to the Product and R&D teams.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Education and Experience: Education: Engineering degree (or equivalent Bac+5) in computer science, software engineering or artificial intelligence. Experience: 2-5 years of experience in a similar role (Advanced Support Engineer, Software Engineer, DevOps or Technical Consultant), combining a solid foundation in software development and a strong interest in the AI ecosystem.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical Skills (Hard Skills): Development & SDLC: Mastery of the Software Development Life Cycle (SDLC), Agile/Scrum methodologies, code review practices, version control (Git), and unit/integration testing. Programming proficiency: Python (required), JavaScript/TypeScript or other back-end/front-end languages. AI & LLMs: Knowledge of AI frameworks and libraries (LangChain, LlamaIndex, Hugging Face, OpenAI API, Anthropic Claude, etc.) and vector databases. Cloud & DevOps: Experience with cloud environments (AWS, Azure, GCP), containerization (Docker, Kubernetes), and deployment automation (CI/CD). Architecture: Good understanding of REST APIs, GraphQL and service-oriented/microservices architectures.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Soft Skills: Customer Service Sense: Excellent listening, communication, and teaching skills to collaborate with development teams and simplify complex concepts. Analytical Mindset and Problem-Solving: Ability to investigate code, isolate, and quickly resolve cross-functional bugs (infrastructure, application code, and AI models). Autonomy and Adaptability: Ability to thrive in diverse and constantly evolving technical environments.</font></font></p>
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Job : <p><strong>About the role:</strong><br>The Group Legal Counsel role is part of the Group Function Legal Affairs and Compliance (GFLA) organization and reports to the Head of Legal: West and Southern Africa and MMEA Corporate Affairs. You will work with a global network of legal experts and specialists to support Ericsson's business operations and innovation projects in many countries.</p><br><br><p><strong>Key responsibilities: </strong></p><br><br><ul><li>Be a trusted legal advisor to senior business leaders, giving strategic legal advice that supports business goals and responsible business practices</li><li>Write, review, and negotiate complex business contracts, including customer agreements, supplier contracts, and important partnership deals</li><li>Give legal advice on company management, following rules, competition law, data protection, and intellectual property issues</li><li>Support important deals and strategic projects, making sure legal risks are found and managed while allowing business growth</li><li>Work with different teams across sales, sourcing, engineering, and product development to support business and technology projects</li><li>Keep up-to-date with and advise on legal and rule changes affecting the telecommunications and technology industries</li><li>Give legal advice related to sanctions, trade compliance, and international rule systems</li><li>Help manage disagreements, investigations, and lawsuits when needed</li><li>Provide legal training and guidance to business teams to help them understand legal and compliance requirements better</li><li>Help develop legal policies, processes, and systems that support Ericsson's global legal strategy</li><li>Work with colleagues in Legal Affairs, Compliance, Privacy, Security, and other Group Functions</li></ul> <br> <br> Required profile : <p><strong>Key requirements:</strong></p><br><br><ul><li>Master of Law (LL.M., JD, or similar legal degree).</li><li>Qualified to practice law in a relevant country.</li><li>7 to 10+ years of legal experience, ideally in a multinational company or a top law firm</li><li>Strong knowledge in business contracts, regulatory matters, and company management</li><li>Experience in the telecommunications, technology, software, or digital infrastructure sectors is highly desired</li><li>Strong business understanding and the ability to give practical, business-focused legal advice</li><li>Excellent communication and negotiation skills</li><li>Proven ability to build strong relationships with senior stakeholders and cross-functional teams</li><li>Strategic thinking and the ability to manage complex legal issues independently</li><li>Strong project management and organization skills</li><li>High ethical standards and commitment to integrity</li><li>Fluent in French and Arabic required; English proficiency required.</li><li>Willingness to travel as needed</li></ul> <br><br> </div>
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Company culture : <p><strong>Meski Invest - Riva Industries</strong> demonstrates a highly balanced corporate culture, with <strong>collaboration</strong> as its leading dimension, fostering strong human relationships, teamwork and close leadership. This people-oriented culture is supported by a strong focus on <strong>structure and operational excellence</strong>, where processes, rigor and quality are key priorities. The company also values <strong>performance</strong> and achievement, while maintaining openness to <strong>innovation</strong> and new ideas. This balance creates a work environment that is both people-centered, demanding and growth-oriented.
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<br> Job : <p>Join a dynamic company in the <strong>Metallurgy / Steel / Automotive</strong> sector as a <strong>Sales Advisor</strong>. Based in <strong>El Jadida</strong>, this key position entrusts you with the mission of being the preferred link between our expertise and our clients, by actively developing our commercial portfolio.</p><br><br><p>Your role will be to ensure the growth of our turnover by identifying new market opportunities and building loyalty with our existing clientele. You will actively contribute to the company's commercial strategy by providing in-depth expertise and a results-oriented approach.</p><br><br><p>Your main missions will include:</p><br><br><ul><li>Prospecting and developing a client portfolio in the metallurgy/steel sector.</li><li>Analyzing client needs and proposing solutions adapted to their technical and commercial requirements.</li><li>Negotiating contracts and managing commercial relationships to ensure client satisfaction.</li><li>Monitoring competition and identifying market trends.</li><li>Regular reporting on commercial activity and sales forecasts.</li><li>Close collaboration with technical and logistics teams to ensure the smooth execution of orders.</li></ul> <br> <br> Required profile : <p>To excel in this role, a <strong>Bac +2 level</strong> (equivalent to a 2-year college degree) is required. Training in <strong>Sales</strong>, <strong>Marketing</strong>, or <strong>Export</strong> would be a major asset.</p><br><br><p>Experience of <strong>1 to 5 years</strong> in commercial roles, ideally in an industrial B2B environment, is sought for this position. Previous successful experience in prospecting and customer relationship management will be appreciated.</p><br><br><ul><li>Excellent <strong>sales</strong> and <strong>negotiation</strong> skills.</li><li>Strong interpersonal skills and ability to build and maintain <strong>trusting relationships</strong>.</li><li><strong>Results</strong>-oriented and customer service focus.</li><li>Autonomy, proactivity, and organization.</li><li>Proficiency in sales techniques in the automotive sector is a plus.</li></ul><p>If you are passionate about sales, have excellent communication skills, and are ready to take on new challenges, we are very interested in your profile. Apply now!</p><br><br> <br><br> </div>
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Company culture : <p>
<strong>Saham Bank</strong> is driven by a <strong>predominantly cooperative culture</strong>, where people, trust and teamwork are central to daily operations. Proximity management encourages support, accountability and long-term collaboration across teams. This human-centered approach is reinforced by a <strong>strong organizational foundation</strong>, ensuring process efficiency, compliance and operational reliability. A <strong>controlled performance mindset</strong> and a <strong>moderate openness to innovation</strong> further support the bank’s balanced and sustainable development. </p><br><br>
<br> Job : <p>As a TPE Customer Advisor, your main tasks will include:</p><br><br><ul><li>To welcome, advise, and support TPE clients, merchants, artisans, and professionals in managing their daily banking needs.</li><li>To analyze the financial situation and business activity of clients in order to offer them suitable solutions for financing, equipment, savings, and cash flow management.</li><li>To develop and retain a portfolio of TPE clients by ensuring close follow-up and identifying new business opportunities.</li><li>To support project leaders and entrepreneurs in the various stages of their development.</li><li>To ensure service quality, customer satisfaction, and compliance with procedures as well as regulatory and risk management requirements.</li><li>To actively participate in acquiring new TPE clients through prospecting actions and the development of a network of referrers.</li><li>To contribute to achieving the agency's commercial objectives by promoting the entire range of offers dedicated to the Very Small Business market.</li></ul> <br> Required profile : <p>To be considered for this position, a Bachelor's degree (Bac +4) is required, ideally supplemented by a specialization in banking professions or a related field.</p><br><br><p>You have significant experience of at least 5 years in the banking sector, particularly with TPE clients, which is highly desirable. This experience will enable you to quickly grasp the challenges of the role.</p><br><br><p>We are looking for someone with:</p><br><br><ul><li>Excellent interpersonal skills and a strong sense of customer service.</li><li>A strong capacity for analysis and synthesis.</li><li>Comfort with banking products and services for professionals.</li><li>A genuine commercial sense and a results-oriented approach.</li><li>Autonomy, rigor, and organization.</li><li>Good command of computer and office software.</li></ul><p>If you see yourself in this profile and are ready to take on this exciting challenge, do not hesitate to apply quickly!</p><br><br> <br><br> </div>
<p>Who are we? Concentrix is an international company with a presence in over 70 countries. We are specialists in improving customer experience and optimizing core processes, helping companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.</p><p>Your mission as a Customer Advisor:</p><p>Your primary role will be to be the privileged point of contact for our clients. Your missions will be to:</p><ul><li>Handle automobile claims declarations from policyholders.</li><li>Analyze contract guarantees to validate coverage.</li><li>Process financial settlements for files according to established procedures.</li><li>Provide quality customer support throughout the claim process.</li><li>Collaborate with experts to optimize processing times.</li></ul><p>By what means? Inbound calls, emails, letters, and potentially interactions via social networks. No telephone prospecting!</p><p><strong>Desired Candidate Profile</strong></p><p>What we offer you:</p><p>At Concentrix, we prioritize the recognition of our talents. Here are the unique benefits we offer to acknowledge your contribution:</p><ul><li>Remuneration and benefits: Language bonus for multilingual profiles, Performance bonuses, Regularity bonus starting from 12 months, Special Eid al-Adha bonus, Flexible working hours with the possibility of remote work after integration, Free access to the gym, Transport provided.</li><li>Social benefits: Advantageous health insurance + CNSS/AMO, Complementary retirement after one year.</li><li>Optimal working conditions: Initial and continuous training, A work environment that values quality of work life, Professional development opportunities.</li></ul><p>The profile we are looking for:</p><p>We are looking for talents who possess:</p><ul><li>Perfect mastery of automobile claims management techniques.</li><li>Successful prior experience in a contact center or insurance company.</li><li>Excellent oral and written communication skills adapted to customer relations.</li><li>Proven administrative rigor in following up on technical files.</li><li>Strong results orientation to drive performance indicators.</li></ul><p>Our recruitment process:</p><ol><li>Telephone pre-qualification: a first discussion with a member of the recruitment team to validate the prerequisites for the position.</li><li>In-person: Collective presentation, answers to your questions, and written tests (French and IT).</li><li>Individual interview (30 minutes): an in-depth discussion with a member of our recruitment team to validate your skills and align your ambitions with our culture.</li></ol><p>Ready to take on this challenge? Join the Concentrix adventure, where innovation and customer satisfaction meet!</p>