Dermatologist Jobs in Morocco
1034 Jobs Found
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<br> Company culture : <p><strong>Attijariwafa bank</strong> operates within a predominantly <strong>collaborative culture</strong>, placing people, trust, and teamwork at the heart of its organization. The bank <strong>promotes</strong> close and supportive management, fostering accountability, development, and strong professional relationships. This human-centered approach is <strong>balanced</strong> by a strong performance-driven mindset, emphasizing ambition, continuous improvement, and customer focus. It also <strong>embraces</strong> innovation, <strong>supported</strong> by structured processes that ensure reliability, efficiency, and operational excellence.
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<br> Job : <p>As part of our business development, we are looking for dynamic and motivated <strong>Customer Advisors</strong>. You will be the main point of contact for our clients, assisting them with their financial projects and offering them solutions tailored to their needs. If you meet these criteria and wish to grow in a stimulating environment, then this opportunity is for you. </p><br><br><br><p>As a <strong>Customer Advisor</strong>, you will report directly to the Branch Manager.</p><br><br><p><br>Your responsibilities will include:</p><br><br><p>• Managing and developing a client portfolio (individuals and professionals).<br>• Identifying client needs and offering them suitable banking products and services (savings, loans, insurance, etc.).<br>• Building client loyalty and providing advice.<br>• Developing commercial activity through prospecting.<br>• Ensuring compliance with internal procedures and current standards.</p><br><br> <br> Required profile : <p><strong>Profile sought:</strong></p><br><br><p>• With a <strong>Bac+5</strong> (Master's degree) from a Business School or equivalent, you are a beginner or have some initial experience in sales, ideally in the financial sector.<br>• You have listening skills, good interpersonal skills, and a knack for advising clients.<br>• You are dynamic, independent, and a team player.</p><br><br><p><strong>Why join us?</strong></p><br><br><p>• Join a leading bank in the financial market, focused on people and innovation, and <strong>certified Top Employer for 4 consecutive years</strong>.<br>• Benefit from a stimulating work environment with many opportunities for professional development.<br>• Enjoy competitive benefits (attractive salary, continuous training, etc.).</p><br><br><p>Send us your CV, we look forward to discovering your profile!</p><br><br> <br><br> </div>
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<strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br>
<br> Job : <p><u><strong>Job description:</strong></u></p><br><br><p>Do you want to join a company with over 10,000 employees?<br>Do you want to work in a young and dynamic environment?<br>This job is for you!</p><br><br><p>As a rigorous advisor, your mission will be to advise and help clients choose their destinations based on your experience.<br>Apply and join us for an extraordinary professional adventure!</p><br><br> <br> Required profile : <p><u><strong>Profile Sought:</strong></u></p><br><br><p>You are fluent in Portuguese, both spoken and written<br>Sales-oriented and motivated by providing premium customer service<br>Dynamic, rigorous, and able to make suggestions<br>Curious and solution-oriented<br>Good interpersonal skills recognized<br> </p><br><br><p><u><strong>Social benefits and others:</strong></u></p><br><br><p>We offer you:<br>Attractive pay, including a monthly bonus and an interesting language bonus<br>Discounts on travel, comedy shows…<br>Themed events throughout the year, with gifts for participants<br>Agreements with preferential rates in various stores (appliance stores, travel agencies, e-commerce sites…)<br>Opportunity to join the Concentrix NOTRASSO employee association and benefit from multiple advantages (discounts on telecommunication providers, insurance, loans for special occasions like Aid El Adha, Ramadan, back to school…)<br>Health insurance with an interesting reimbursement rate<br>A special "Aid El Adha" bonus<br>Eligibility for complementary retirement after one year of service</p><br><br><p>Working hours<br>To be communicated on site</p><br><br><p>Net salary + bonuses<br>To be communicated on site </p><br><br> <br><br> </div>
Junior Model-Based Design Engineer - Matlab/Simulink (Automotive Sector) | Rabat (Morocco)
Engineering
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Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <p>1. Design and Modeling: Develop system functional models using MATLAB/Simulink, following Model-Based Design (MBD) principles.</p><br><br><p>2. Compilation and Debugging: Compile and analyze C code generated from models, fixing any issues found.</p><br><br><p>3. Validation and Testing: Perform MIL (Model-in-the-Loop), SIL (Software-in-the-Loop), and B2B (Back-to-Back) tests to ensure models and code are correct.</p><br><br><p>4. Requirements Analysis: Review and validate functional specifications to ensure they are consistent and achievable.</p><br><br><p>5. Software Problem Analysis: Identify, diagnose, and solve problems related to models or embedded code.</p><br><br> <br> <br> Required profile : <ul><li>Degree in electronics, embedded systems, or systems engineering, with 6 months of experience (internships included).</li><li>Very good level of French and English is required</li></ul><p><strong>Tools and languages</strong></p><br><br><ul><li>Proficiency in MATLAB/Simulink (including Model Advisor, Design Verifier)</li><li>Use of Git/GitHub for configuration management</li><li>Proficiency in CANOE/CANalyzer for CAN network simulation and analysis</li><li>Good level in C language for embedded development</li><li>Knowledge of UDS and OBD protocols (a major plus).</li></ul><p><strong>Standards and guidelines</strong></p><br><br><ul><li>Knowledge of ISO 26262 (automotive functional safety)</li><li>Knowledge of AUTOSAR (automotive software architecture)</li><li>Application of MISRA C guidelines for embedded code</li></ul><p><strong>Sector knowledge</strong></p><br><br><ul><li>Solid understanding of automotive systems and communication protocols (CAN, LIN, etc.)</li><li>Proven experience in Model-Based Design and embedded software development</li></ul><p><strong>Behavioral skills</strong></p><br><br><ul><li>Ability to work in a team</li><li>Analytical skills</li><li>Thoroughness and adherence to standards</li></ul> <br><br> </div>
Casablanca recruits for its site in CasaNearshore: Become an Insurance Customer Advisor! Permanent Contract + Uncapped Bonus. | Casablanca (Morocco)
Customer Service
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<br> Company culture : <p><strong>Foundever</strong> is defined by a culture strongly driven by <strong>innovation</strong>, where creativity, agility and experimentation play a central role in daily operations. This focus is closely balanced by a <strong>collaborative</strong> culture that emphasizes teamwork, trust and a supportive, people-oriented management style. A <strong>competitive</strong> dimension reinforces performance expectations and results orientation, while a more moderate <strong>organizational</strong> component provides structure and reliability. The environment is well suited to curious, committed profiles who thrive in dynamic and evolving settings.
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<br> Job : <p><u><strong>Job description:</strong></u></p><br><br><p>Do you have an excellent level of French, good interpersonal skills, and a taste for commercial challenges?</p><br><br><p>Do you want to join a global leader in customer relations and build a real career in the insurance sector?</p><br><br><p>This opportunity is for you!</p><br><br><p><u><strong>Your mission:</strong></u></p><br><br><p><br>As an Insurance Customer Advisor, you will be responsible for:<br>• Responding to and assisting customers receiving calls<br>• Building a trusting relationship with policyholders<br>• Following up on the client portfolio<br>• Identifying needs and proposing complementary contracts or services<br>• Contributing to customer satisfaction and loyalty<br>• Handling different requests and situations professionally</p><br><br> <br> Required profile : <p><u><strong>The profile we are looking for:</strong></u></p><br><br><p><br>You are our future colleague if you have:</p><br><br><p><br>• An excellent level of French<br>• Excellent interpersonal skills<br>• Good argumentation skills and a commercial flair<br>• Good listening and analysis skills<br>• Knowledge of insurance products (desired)<br>• The ability to handle difficult situations and clients<br>• Previous experience in the insurance sector is a plus<br> </p><br><br><p><u><strong>Social benefits and others:</strong></u></p><br><br><p><strong>What we offer you: With Foundever, you benefit from many advantages:</strong></p><br><br><br><ul><li>Attractive salary: fixed + bonuses</li><li>Permanent contract from the first day of training</li><li>100% paid training</li><li>Social coverage & health insurance</li><li>Social club and employee benefits</li><li>Transport provided</li></ul><ul><li><strong>Are you ready to take on the challenge? Join Foundever and give your career a new boost</strong></li></ul> <br><br> </div>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your mission as a Client Advisor: Target: Contact high-potential decision-makers and companies. Advise: Analyze their needs to propose the appropriate solution. Convince: Negotiate contracts and close sales by phone. Follow up: Update client files and ensure satisfaction. What we offer: At Concentrix, we prioritize the development of our talent. Here are the unique benefits we offer to recognize your contribution: Compensation and benefits: Language bonus for multilingual profiles Performance bonuses Regularity bonus starting from the 12th month Special Aed El Adha bonus Flexible hours with the possibility of remote work after integration Free access to the gym Transportation provided Social benefits: Comprehensive health insurance + CNSS/AMO Supplementary pension after one year Optimal working conditions: o Initial and ongoing training. o A work environment that values quality of life at work. Career development opportunities. The ideal candidate: Join us if: You have proven experience in telesales; You have a strong sales aptitude; You are fluent in French. No experience? No problem! We still encourage you to apply. Our recruitment team will contact you to offer a position tailored to your profile. Our recruitment process: 1. Telephone pre-qualification: an initial discussion with a member of the recruitment team to confirm the job requirements. In person: 2. Group presentation, Q&A session, and written tests (French and computer skills). 3. Individual interview (30 minutes): an in-depth discussion with a member of our recruitment team to assess your skills and align your ambitions with our company culture. Ready to take on this challenge? Join the Concentrix adventure, where innovation and customer satisfaction meet!</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Join us if: You have proven experience in telesales; You have a commercial aptitude; You are fluent in French. No experience? No problem! We still encourage you to apply; our recruitment officers will contact you to offer you a position tailored to your profile.</font></font></p>
<p><br></p><h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Search profile</font></font></h3><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We are looking for a consultant with a Master's degree (Bac+5) in pharmacy, chemistry, biology, or life sciences, with 3-5 years of proven experience in the pharmaceutical industry, ideally within a Quality Assurance department. The candidate must have a good understanding of GMP/GMP, dosage forms, and pharmaceutical manufacturing processes, as well as experience in managing and analyzing quality data.</font></font></p><h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job duties</font></font></h3><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the preparation and execution of Product Quality Reviews (PQR) and Annual Product Reviews (APR).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Collect, consolidate and analyze quality data from different departments.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor quality indicators and conduct trend analyses.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Using and processing data with Excel.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Write and update quality reports and documents.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the monitoring of deviations, complaints, Change Control and CAPA action plans.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure compliance with GMP/cGMP, GDPR, Data Integrity and Compliance requirements.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Collaborating with Production, Quality Control, Regulatory Affairs and other support functions.</font></font></li></ul><h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your profile</font></font></h3><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Higher education (Bac+5) in Pharmacy, Chemistry, Biology or Life Sciences.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">3-5 years experience in the pharmaceutical industry, ideally in Quality Assurance.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good knowledge of GMP/GMP and pharmaceutical manufacturing processes.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of pharmaceutical forms and their production environment</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in collecting, consolidating and analyzing quality data.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficient in Excel for data processing and analysis.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of quality processes: deviations, CAPA, Change Control and complaints.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Familiarity with GMP/cGMP, GDPR, Data Integrity and Compliance requirements.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (Bac+5) in Pharmacy, Chemistry, Biology, or Life Sciences. 3-5 years of experience in the pharmaceutical industry, ideally in Quality Assurance. Strong knowledge of GMP/GMP and pharmaceutical manufacturing processes. Knowledge of dosage forms and their production environment. Experience in collecting, consolidating, and analyzing quality data. Proficiency in Excel for data processing and analysis. Knowledge of quality processes: deviations, CAPAs, change control, and complaints. Familiarity with GMP/cGMP, GDPR, data integrity, and compliance requirements.</font></font></p>
<p>The Senior QA Automation Consultant is responsible for the design, development, and maintenance of automated tests to ensure the quality and reliability of delivered applications. They are involved throughout the project lifecycle, from defining the test strategy to production deployment, ensuring the implementation of best practices in automation.</p><p><b><br></b></p><p><b>Responsibilities</b></p><ul><li>Define the test automation strategy and validation criteria</li><li>Design and maintain automated test scripts with Playwright or Robot Framework</li><li>Set up test environments and ensure their stability</li><li>Integrate automated tests into CI/CD pipelines (Jenkins, GitLab CI, Azure DevOps)</li><li>Identify and document defects, track their resolution with development teams</li><li>Actively participate in Agile ceremonies (daily, sprint planning, retrospective, etc.)</li><li>Ensure optimal test coverage (functional, regression, API, UI)</li><li>Train and support junior QA teams in using automation frameworks</li><li>Ensure technological watch on testing, integration, and reporting tools</li></ul><p><b><br></b></p><p><b>Required Technical Skills</b></p><ul><li>Tools and Frameworks: Playwright, Robot Framework, Cypress (an asset)</li><li>Java / Python / JavaScript for scripting automation</li><li>TestNG, JUnit, PyTest or equivalents</li><li>Postman, RestAssured for API testing</li><li>Jenkins, GitLab CI/CD, Azure DevOps for continuous integration</li><li>Docker, Kubernetes (notions appreciated)</li><li>Test Management: JIRA / XRay, Zephyr, TestRail or equivalents</li><li>Knowledge of BDD methodologies (Cucumber / Gherkin)</li><li>Environments: Web, API, mobile (Appium is a plus)</li><li>Knowledge of Cloud environments (AWS / Azure) appreciated</li></ul><p>Transversal Skills</p><ul><li>Strong rigor and quality orientation</li><li>Analytical and diagnostic skills for defects</li><li>Autonomy, attention to detail, and critical thinking</li><li>Excellent written and oral communication</li><li>Technical leadership and teamwork skills</li><li>Agile</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications</p><ul><li>Master's degree in Computer Science or Software Engineering</li><li>Minimum 4 years of experience in software quality, including 2 years in test automation</li><li>Proven experience with Playwright or Robot Framework</li><li>Practical knowledge of CI/CD pipelines and continuous integration</li><li>ISTQB Certification (Foundation or Advanced) is desirable</li></ul>
<div><div><br> </div>Lenovo's presence across META is experiencing significant growth, and we're looking for a driven, entrepreneurial sales professional to help accelerate our expansion across Morocco.<div> <br> </div> <div> <p>As a Client Account Manager, you will develop and expand relationships with enterprise customers across Morocco, helping them address complex business challenges end-to-end through Lenovo's solutions portfolio. Working as a trusted advisor, you'll identify new opportunities, drive revenue growth, and deliver solutions that enable customers to modernize, scale, and innovate.</p> <br> <p> <strong>What You Bring</strong> </p> <ul> <li>Proven experience in enterprise technology sales, account management, or business development in Morocco. (Algeria and Tunisia markets are an advantage)</li> <li>Strong understanding of data center, hybrid cloud, storage, server, networking, and holistic infrastructure solutions.</li> <li>Demonstrated ability to develop strategic customer relationships and influence decision-makers at multiple levels.</li> <li>Track record of achieving or exceeding revenue and growth targets.</li> <li>Experience navigating complex sales cycles and managing multiple stakeholders.</li> <li>Strong commercial, negotiation, and presentation skills.</li> <li>Ability to identify market opportunities and translate customer needs into business outcomes.</li> <li>Fluency in English, French, and Arabic is highly desirable.</li> </ul> <br> <p> <strong>What Makes You Successful</strong> </p> <ul> <li>8-10+ years of experience driving enterprise technology sales, account growth, or business development within the IT industry.</li> <li>A proven track record of meeting or exceeding quarterly and annual revenue targets.</li> <li>Experience managing strategic enterprise customers and influencing senior stakeholders across both business and technical functions ideally within banking, telcos. (Public sector is an advantage)</li> <li>Strong knowledge of infrastructure solutions, including servers, storage, hybrid cloud, virtualization, or data center technologies.</li> <li>Success navigating complex, multi-stakeholder sales cycles from opportunity identification through deal closure.</li> <li>Ability to develop account strategies that drive customer growth, deepen partnerships, and create long-term business value.</li> <li>Strong commercial acumen, negotiation skills, and a consultative approach to solving customer challenges.</li> <li>Professional fluency in Arabic, English, and French with the ability to communicate confidently at all levels of an organization.</li> </ul> <div><br></div></div></div><div><div><div><div><div> </div>
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Company culture : <p>
<strong>Auto Nejma Maroc S.A.</strong> operates within a corporate culture driven by <strong>innovation</strong>, where agility, openness to new ideas and continuous improvement play a central role. This dynamic is balanced by a strong sense of <strong>collaboration</strong>, encouraging teamwork, supportive management and employee engagement. The company also relies on a solid <strong>organizational</strong> culture, ensuring rigor, efficiency and quality execution, while maintaining a clear focus on <strong>performance</strong> and results. This balance creates a stimulating, structured and collaborative work environment. </p><br><br>
<br> Job : <p>As part of our business development, we are recruiting a <strong>Sales Advisor</strong> for the <strong>Mercedes-Benz</strong> brand. </p><br><br><p>Reporting to the Commercial Department, your main tasks will be to: </p><br><br><ul><li>Welcome, advise, and assist customers with their vehicle purchase project. </li><li>Promote and sell new vehicles as well as associated services...</li><li>Develop and retain a portfolio of private and professional clients. </li><li>Identify customer needs and propose suitable solutions while respecting brand standards. </li><li>Conduct Test Drives and ensure a luxury customer experience throughout the sales process. </li><li>Follow up on prospects and commercial opportunities. </li><li>Achieve set sales targets and contribute to revenue growth.</li><li>Represent the image and values of the Mercedes-Benz brand through impeccable customer service. </li></ul> <br> Required profile : <p>With a Master's degree (Bac+5) in commerce or equivalent, you ideally have successful prior experience in sales, preferably in the automotive sector or in a premium environment. </p><br><br><p>The ideal candidate stands out by:</p><br><br><ul><li>Excellent interpersonal and customer service skills.</li><li>A neat appearance and professional communication </li><li>A strong focus on results and commercial performance </li><li>Good listening and advisory skills </li><li>A strong sense of detail, service quality, and customer experience </li></ul><p>Knowledge of the automotive sector is a plus. </p><br><br> <br><br> </div>
<p>SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world s leading SaaS, software, or hardware solutions? Join our community as a Technical Support Consultant on a short-term basis, with the potential to continue into a long-term collaboration. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let s see what it takes What you will do: Provide technical support via email and chat in a professional and efficient manner; Troubleshoot product issues and guide customers through solutions step-by-step; Identify whether an issue is related to the bulb, app, connectivity, setup, or user configuration; Ask the right questions to understand and diagnose the problem; Follow troubleshooting procedures while also using good judgment when the situation isn't covered by a standard process; Document customer interactions and troubleshooting steps clearly; Escalate complex or unresolved technical issues when necessary; Provide a positive, patient, and professional customer experience; Manage multiple conversations efficiently while maintaining accuracy and quality.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Excellent English communication skills (at least C1 for both spoken and written);</li><li>At least 1 year of experience in technical customer support role;</li><li>Previous video support experience would be plus;</li><li>Tech-savvy mindset;</li><li>Strong troubleshooting and problem-solving skills, with the ability to investigate issues and find effective solutions;</li><li>Critical thinking and strong common sense, with a practical and analytical approach to resolving customer issues;</li><li>Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).</li></ul>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <p>The consultant will be responsible for:</p><br><br><p>- Designing, developing, and maintaining automated test scripts for APIs, microservices, and platforms.</p><br><br><p>- Automating regression, performance, and smoke testing.</p><br><br><p>- CI/CD integration </p><br><br><p>- Collaborating with DevOps teams to integrate automated tests into CI/CD pipelines.</p><br><br><p>- Optimizing pipelines for fast and reliable test execution.</p><br><br><p>- Collaboration with the QA Lead </p><br><br><p>- Contributing to the definition of the test automation strategy.</p><br><br><p>- Participating in the review of functional requirements and the definition of acceptance criteria.</p><br><br><p>- Results analysis </p><br><br><p>- Executing automated tests and analyzing the results to identify anomalies.</p><br><br><p>- Reporting bugs clearly and in detail (via JIRA, Zephyr, etc.).</p><br><br><p>- Continuous improvement </p><br><br><p>- Proposing improvements for automation frameworks and tools used.</p><br><br><p>- Participating in solving technical problems related to the platforms.</p><br><br> <br> Required profile : <p>Master's degree (Bac+5) in computer science with 5 years of experience</p><br><br><p><strong>Required skills</strong></p><br><br><ul><li>Proven experience in test automation (Selenium, Appium, RestAssured, Postman, etc.).</li><li>Proficiency in scripting/programming languages (Python, Java, JavaScript, etc.).</li><li>Knowledge of testing frameworks (TestNG, JUnit, Pytest, etc.).</li><li>CI/CD and DevOps:</li><li>Experience with tools like Jenkins, GitLab CI, GitHub Actions.</li><li>Understanding of DevOps best practices.</li><li>APIs and Microservices:</li><li>Experience with REST API testing (Postman, Insomnia, SoapUI).</li><li>Tools:</li><li>Experience with Zephyr (a plus).</li><li>Proficiency with bug tracking tools (JIRA, etc.).</li><li>Soft Skills:</li><li>Ability to work in a team and collaborate with developers and DevOps.</li><li>Problem-solving and analytical thinking.</li><li>Fluent English</li></ul><br> <br><br> </div>
<p>Description du poste The Test Support Planning Pilot role involves : Coordinating and optimizing the planning of vehicle testing activities Ensuring that each test is scheduled efficiently in alignment with the mission's objectives and client requirements Creation of detailed test plans for specific vehicle programs, followed by continuous monitoring and real time updates to adapt to evolving priorities, technical constraints, and resource availability. The PPOSE acts as a central point of contact between engineering teams, test centers, and clients, ensuring that all stakeholders are aligned and that the planning remains both realistic and flexible to meet program deadlines and quality expectations. Our mission: To meet the technological ambitions of our clients major international corporations across the automotive, rail, R&D, IT, telecommunications, and media sectors. Joining ALTEN Morocco means becoming part of an ecosystem of excellence and benefiting from: A personalized and evolving career path, An ambitious skill development policy, A stimulating, collaborative, and meaningful work environment.</p><p><strong>Desired Candidate Profile</strong></p><p>Education : Bac + 5 engineering Experience: 1 to 4 years of experience.</p><p>Core Competencies: Schedule and Project Management fundamentals</p><p>Domain Knowledge: Automotive knowledge</p><p>Communication: Clear, assertive, and regular communication with multiple stakeholders (test teams, engineers, project managers, clients) is key, but challenging especially when managing disagreements or negotiating compromises.</p><p>Adaptability: Frequent changes, urgent re-planning, and late-stage issues require emotional resilience, flexibility, and a calm approach under pressure to maintain planning coherence without burnout.</p><p>Technical Skills: Even though the consultant is not executing the tests, a solid grasp of test typologies, vehicle architecture, and department procedures is critical to plan realistically and detect inconsistencies. Gaps in this technical knowledge can lead to errors or inefficiencies.</p><p>Languages: English & French fluent (B2/C1)</p><p>Main tools: Planisware Power BI Advanced Excel</p>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
</p><br><br>
<br> Job : <p>The consultant will be in charge of:</p><br><br><ul><li><strong>Gathering needs</strong>: Organize meetings with stakeholders (CISO, technical teams, management) to understand their expectations.</li><li><strong>Identifying objectives</strong>: Determine what users *really* need to make decisions.</li><li><strong>Listing data sources</strong>: SIEM, vulnerability management tools, logs, etc.</li><li><strong>Formalizing needs</strong>: Write clear specifications or prioritized user stories.</li><li><strong>Defining the architecture</strong>: Choose the format (interactive dashboard, static report, automated alert).</li><li><strong>Creating mockups</strong>: Propose dashboard prototypes before development.</li><li><strong>Automating reports</strong>: Use scripts (Python, PowerShell) to generate and distribute reports.</li><li><strong>Maintaining indicators</strong>: Update data based on new threats or priorities.</li><li>Analyze trends and anomalies in cyber data.</li><li>Produce ad-hoc analyses in case of an incident or urgent request.</li><li>Train teams on using reports.</li></ul> <br> <br> Required profile : <p>Degree: Master's degree (Bac+5) in computer science, cybersecurity, or equivalent with 5 years of experience</p><br><br><p><u><strong>Required skills</strong></u></p><br><br><ul><li><strong>Reporting tools</strong>: Power BI, Python (pandas, numpy), SQL, PowerShell.</li><li><strong>Cybersecurity</strong>: Knowledge of ISO 27001, NIST frameworks, vulnerability management.</li><li><strong>Cloud</strong>: AWS, Azure, Azure DevOps.</li><li><strong>Systems</strong>: Windows, Linux, Active Directory.</li></ul><ul><li>Analytical mindset and attention to detail.</li><li>Excellent communication in French and English.</li><li>Ability to work with multiple teams.</li><li>Autonomy and respect for deadlines.</li><li>Curiosity for new technologies.</li><li><strong>Desired certifications</strong>: ISO 27001, ITIL V3, CISSP or CISM (a plus).</li></ul><br><br> <br><br> </div>
<p>Position: Senior Compliance & Subgrants Advisor Location: Consultancy | Home-based with travel to Morocco and Tunisia Application Deadline: 07 August 2026 Duration: Approximately 60 - 75 working days during the programme inception phase (anticipated period: September December 2026) Start Date: 01 September 2026 Consultancy Fee: Competitive daily consultancy fee to be agreed based on qualifications and relevant experience.</p><p>About the Programme SPARK is implementing a programme that aims to strengthen women's entrepreneurship in Morocco and Tunisia by selecting, supporting and enabling In-Country implementing partners (IPs) through tailored financial and non-financial support. IPs will drive impact, addressing barriers through co-designed interventions that will support women entrepreneurs and their enabling environment. SPARK will build the capacity of these IPs to enhance gender-responsive and transformative business development services, including tailored skill-building for climate-vulnerable and informal women entrepreneurs in business management, financial literacy, and digital tools, alongside MHPSS and soft skills training. At the societal level, IPs will design and implement community sensitisation and norm-change dialogues; promote positive narrative campaigns on women s economic participation; and establish structured networks to foster business linkages, resilience, and safety.</p><p>Assignment Objective SPARK is seeking a Senior Compliance & Subgrants Advisor to provide strategic and technical guidance during the inception phase of the programme and beyond, specifically for the development of the programme's compliance and subgrant management approach, the selection and organisational assessment of implementing partners (IPs), the co-design of tailored compliance and fiduciary improvement plans, and the establishment of practical systems, tools and guidance that enable accountable, transparent and effective programme implementation.</p><p>Scope of Work • Advise on the programme's overall compliance, governance and subgrant management approach, ensuring that it is practical, risk-based and aligned with donor requirements, while reflecting the operational realities of implementing partners in Morocco and Tunisia. • Support the development and enhancement of implementing partner selection, due diligence, organisational assessment and compliance tools to assess institutional readiness, governance arrangements, fiduciary capacity and risk management systems. • Support the implementing partner selection process by providing technical guidance on governance, financial management, procurement, internal controls and organisational compliance. • Facilitate organisational compliance and fiduciary assessments and support selected implementing partners in analysing assessment findings and co-designing tailored Compliance Improvement Plans that strengthen institutional systems and readiness to manage programme funding. • Support the co-design of practical compliance, financial management and subgrant management procedures with selected implementing partners, ensuring local ownership while maintaining alignment with donor requirements and SPARK's partnership approach. • Develop practical guidance, templates and quality assurance mechanisms that support compliant implementation of partnership agreements, financial support mechanisms, procurement, financial reporting and risk management throughout programme implementation. • Support the preparation of in-country programme kick-off clinics and deliver training and coaching to SPARK staff and implementing partners on compliance, subgrant management, fiduciary responsibilities and good partnership practices. • Promote organisational learning and adaptive management by identifying lessons learned, documenting good practices and supporting the continuous refinement of compliance and partnership management approaches throughout programme implementation. • Work closely with the GESI, MEL and Capacity Strengthening Advisors to ensure that compliance, governance and fiduciary management are fully integrated into the programme's overall implementation methodology, including partner selection, capacity strengthening, co-design and learning processes. • Support the continuous strengthening of SPARK's overall partnership approach by contributing practical tools, guidance and recommendations that enhance partner due diligence, compliance systems, risk management and institutional capacity across SPARK's programmes. • Provide any other relevant technical guidance required to strengthen implementing partners' institutional capacity, accountability and long-term sustainability.</p><p>Expected Deliverables and Outputs Expected deliverables and outputs will be refined and agreed at the onset of the assignment and will most likely include: • Inception Work Plan , to be designed in consultation with the other technical advisors and the Programme Lead at the onset of the assignment. • Compliance and Subgrant Management Framework , establishing the programme's overall approach to compliance, governance, fiduciary management and accountable partnership implementation. • Enhanced implementing partner selection, due diligence and organisational assessment tools , ensuring effective assessment of governance, institutional readiness, fiduciary capacity and compliance risks. • Compliance and fiduciary assessment methodology , including practical tools, guidance and risk assessment approaches for implementing partner assessments. • Tailored Compliance Improvement Plans , co-designed with selected implementing partners to strengthen governance, procurement, financial management, internal controls and institutional compliance systems. • Practical compliance and subgrant management toolkit , including templates, reporting formats, quality assurance mechanisms and guidance to support effective implementation of partnership agreements and financial support </p><p><strong>Desired Candidate Profile</strong></p><p>Requirements and Qualifications The successful candidate should possess: • A Master's degree in Finance, Accounting, Business Administration, Public Administration, Law, International Development or another relevant discipline. • At least 10 years of professional experience in donor compliance, grant management or institutional compliance. • Demonstrated experience designing compliance and subgrant management systems. • Proven experience conducting organisational due diligence and local partner compliance assessments. • Experience developing internal control frameworks and risk management systems. • Experience strengthening the financial and compliance capacities of NGOs, Business Support Organisations or similar institutions. • Experience working with international donors, preferably the Dutch Ministry of Foreign Affairs, the European Union or comparable bilateral or multilateral organisations. • Experience in Morocco, Tunisia or the wider MENA region is highly desirable. • Excellent analytical, stakeholder engagement and report-writing skills. • Excellent written and spoken English. Knowledge of French and/or Arabic is considered a strong asset.</p>
<h2 class="h5">Job description</h2>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
</p><br><br>
<br> Job : <p>The goal of the mission is to ensure the continuity, quality, and performance of HRIS solutions (SAP HR, SuccessFactors, HR4U), by managing application delivery in coordination with business teams, technical teams, and stakeholders, in a nearshore and multi-context environment.</p><br><br><p>The consultant will be responsible for:</p><br><br><ul><li>Ensuring the quality of service, availability, and performance of HRIS application modules.</li><li>Monitoring incidents, requests, and changes not handled by the service desk.</li><li>Ensuring cyber compliance and application security (audits, fixes, MCO/MCS).</li><li>Supervising obsolescence, updates, changes, and maintainability of the solutions.</li><li>Daily synchronization of delivery between business, BA teams, and technical teams (TGITS, nearshore/offshore).</li><li>Liaising with integrators and competence centers.</li><li>Arbitrating priorities in collaboration with business and technical managers.</li><li>Building or co-consolidating the technical and functional roadmap.</li><li>Preparing and validating the transition to recurring mode (Move to Run).</li><li>Defining service levels, commitments, and expected quality criteria.</li><li>Ensuring the application of TGITS standards, methodologies, and SOX rules.</li><li>Keeping documentation up to date (processes, operations, security instructions).</li><li>Tracking the backlog, workload, milestones, and commitments.</li><li>Verifying the quality of deliverables and compliance with SLAs.</li><li>Producing structured and recurring reporting (dashboards, quality indicators, incidents, backlog, SLA, capacity).</li></ul> <br> <br> Required profile : <p>Graduated with a Bac+5 (Master's degree) in engineering school or equivalent university degree with a specialization in IT, or with equivalent significant experience.</p><br><br><p><u><strong>Experience</strong></u>: 5 to 10 years of experience with HRIS solutions (SAP HR, SuccessFactors, or equivalent). Proven experience in managing application delivery for a critical scope with high business visibility.</p><br><br><p>Experience in the energy sector is a major asset.</p><br><br><p><strong><u>Required Skills:</u></strong></p><br><br><ul><li>HRIS: SAP HR, SuccessFactors, HR4U - operations, configuration, changes</li><li>HR Business Processes: payroll, training, talent, personnel administration</li><li>Delivery & Run: RUN/BUILD cycle, incident and backlog management, MCO/MCS, SLA</li><li>Compliance: application security, SOX rules, TGITS standards</li><li>Management: application roadmap, structured reporting, dashboards, capacity management</li><li>Cross-functional: coordination of multicultural teams, liaison with integrators and competence centers</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
</p><br><br>
<br> Job : <p><strong>The Consultant will be responsible for:</strong></p><br><br><p>Mission focused on the management, coordination, and monitoring of resources needed for industrial projects (kits, complete tooling, partial tooling, BA, series parts, etc.), as well as synchronizing data between different management tools (PLM, Planisware, TRM, ADM).</p><br><br><br><p><strong>1. Animation & Monitoring BF/BA</strong></p><br><br><ul><li>Verify the consistency between ordered kit lists and PMV inventory/summary files.</li><li>Record equipment, orders, and actual costs of the centers.</li><li>Monitor KPIs related to kit commitment deadlines (template, complete tooling, partial tooling, BA).</li><li>Approve and commit files with the PMV.</li><li>Identify blockages in committed needs and coordinate actions to resolve them.</li><li>Prepare information on budget overruns for weekly meetings.</li><li>Ensure weekly monitoring of project KPIs.</li><li>Participate daily in coordination meetings (welding, plastics, etc.) to facilitate exchanges.</li></ul><p><strong>2. EDL COMMISSIONING:</strong></p><br><br><ul><li>Approve OVA/Archive documents according to key project milestones.</li></ul><br><br><p><strong>3. Management of missing parts:</strong></p><br><br><ul><li><p>Verify that current stock covers needs.</p><br><br></li><li><p>Identify missing items and coordinate with suppliers to obtain them.</p><br><br></li></ul><br><br><p><strong>4. Series Transfer</strong></p><br><br><ul><li>Initialize series files (components, references).</li><li>Monitor progress and impacts on the master schedule.</li><li>Objective: centralize and plan cross-functional needs of brands and projects.</li><li>Details: Collect needs, plan actions, and manage the program.</li></ul><p><strong>5. Planning & Coordination</strong></p><br><br><ul><li>Coordinate the planning of the captive fleet.</li><li>Update the ISP (master schedule for suppliers and PRs).</li><li>Update inventory files (kits, complete tooling).</li><li>Synchronize data between Planisware and PLM.</li><li>Build KPIs from PLM extractions (off-tool parts).</li><li>Update series files and planning impacts.</li><li>Track types and loops of return to series production.</li></ul> <br> Required profile : <p>Graduate of a Bac+5 in Industrial Engineering, or with experience in the automotive sector.</p><br><br><p><strong><u>Experience</u></strong>: 1 to 3 years in industrial engineering.</p><br><br><p><u><strong>Technical Skills & Tools:</strong></u></p><br><br><ul><li><strong>Office Tools:</strong> Very good command of Excel and PowerPoint (Advanced Excel: pivot tables, KPIs, stock tracking, consolidation).</li><li><strong>Planisware:</strong> Planning update and data synchronization.</li><li><strong>PLM:</strong> Extraction, parts analysis, and tracking of <em>off-tool parts</em>.</li><li><strong>TRM / ADM:</strong> Volume consolidation and phase updates.</li><li><strong>Inventory Systems:</strong> Knowledge of inventory systems (kits, complete tooling, BA).</li><li><strong>Planning Standards:</strong> Mastery of manufacturer planning standards.</li></ul><p><u><strong>Project Management & Finance:</strong></u></p><br><br><ul><li>Global project management.</li><li>Knowledge of costing and cost management.</li></ul><p><u><strong>Soft Skills:</strong></u></p><br><br><ul><li>Communication and team management skills.</li><li>Rigor and flexibility.</li></ul><p><u><strong>Languages:</strong></u></p><br><br><ul><li>Good level in English and French.</li></ul><br><br> <br><br> </div>
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<br> Company culture : <p>Our corporate culture is built on a strong belief: sustainable performance is driven above all by the <strong>commitment</strong> of the women and men who make up our company. We foster an environment based on <strong>trust</strong>, <strong>teamwork</strong>, <strong>responsibility</strong> and <strong>innovation</strong>, while placing people at the heart of everything we do. Guided by the values of the <strong>AXA Group</strong>, we encourage talent diversity, continuous skills development and a culture of engagement that enables everyone to grow, take initiative and make a positive impact every day.
</p><br><br>
<br> Job : <p>Join our company, a major player in the <strong>Insurance</strong> sector, for a stimulating position as an <strong>HRBP</strong>. You will join a dynamic team within our establishment in <strong>Fes</strong>, <strong>Morocco</strong>. Your role will be central in aligning HR strategies with business objectives, thus contributing to our collective success.</p><br><br><p>Your actions will aim to <strong>optimize talent management</strong> and support team development. You will be a key partner for managers, assisting them in implementing HR policies and fostering a high-performing and fulfilling work environment.</p><br><br><p>Your main missions will include:</p><br><br><ul><li>Support managers in defining and implementing their HR strategy.</li><li>Manage recruitment, onboarding, and employee development processes.</li><li>Ensure compliance with HR policies and labor law.</li><li>Contribute to performance management and career management.</li><li>Participate in social relations management and risk prevention.</li><li>Be a trusted advisor for teams on all human resources related issues.</li></ul><p>You will also be involved in cross-functional projects aimed at improving the employee experience and organizational efficiency.</p><br><br> <br> Required profile : <p>A <strong>Master's degree (Bac +5) or higher</strong> is required, ideally with significant experience in <strong>Call Center</strong> professions.</p><br><br><p>Solid professional experience of <strong>5 to 10 years</strong> in generalist or specialized HR roles is expected. In-depth knowledge of the insurance and brokerage sector would be a considerable asset.</p><br><br><p>To succeed in this role, it is essential to have excellent <strong>communication</strong>, <strong>interpersonal</strong>, and <strong>negotiation</strong> skills. You must demonstrate <strong>autonomy</strong>, a strong <strong>analytical ability</strong>, and a talent for <strong>problem-solving</strong>. A solid understanding of business issues and the ability to work closely with management will be crucial.</p><br><br> <br><br> </div>
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<br> Company culture : <p>
<strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br>
<br> Job : <p><strong>Your mission:</strong></p><br><br><p>As a Customer Advisor, you will play a key role in the quality of the customer experience by:</p><br><br><p>• Responding to customer requests via phone, email, or chat.<br>• Identifying and resolving issues or complaints to ensure their satisfaction.<br>• Proposing personalized solutions to strengthen customer loyalty.<br>• Contributing to the continuous improvement of services by sharing customer feedback and needs.<br> </p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:</p><br><br><p>• Are perfectly fluent in French, both spoken and written.<br>• Have excellent communication skills, are organized, independent, and positive.<br>• Are proficient with digital tools and curious about new technologies.<br>• Enjoy taking on challenges and are customer-focused.</p><br><br><p><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to assess your language, technical, and personality skills.<br>2 Phone interview<br>A first conversation with a member of the recruitment team to discover Concentrix and confirm your suitability for the position.<br>3 In-person interview<br>A meeting to delve deeper into your profile and align your ambitions with our company culture.What we offer you:</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive remuneration</p><br><br><p>• Language bonus for multilingual profiles</p><br><br><p>• Performance bonuses</p><br><br><p>• Regularity bonus starting from 12 months</p><br><br><p>• Special Eid al-Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Supplementary pension after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal events and activities throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br> </p><br><br> <br><br> </div>
Customer Advisor (F/M) - Technical Support - Agadir - French / English | Agadir (Morocco)
Customer Service
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p>
<strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br>
<br> Job : <p><u><strong>Your mission:</strong></u></p><br><br><p>As a Customer Advisor, you will play a key role in the quality of the customer experience by:</p><br><br><p>• Responding to customer requests via phone, email, or chat.<br>• Identifying and resolving problems or complaints to ensure their satisfaction.<br>• Offering personalized solutions to strengthen customer loyalty.<br>• Contributing to the continuous improvement of services by sharing customer feedback and needs.<br> </p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:</p><br><br><p>• Perfectly master French & English, both spoken and written.<br>• Have excellent communication skills, are organized, independent, and positive.<br>• Master digital tools and show curiosity for new technologies.<br>• Like to take on challenges and are focused on customer satisfaction.</p><br><br><p><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to assess your language, technical, and personality skills.<br>2 Telephone exchange<br>A first conversation with a member of the recruitment team to discover Concentrix and confirm suitability for the position.<br>3 In-person interview<br>A meeting to deepen your profile and align your ambitions with our company culture.</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive remuneration<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus starting from the 12th month<br>• Special Eid al-Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Supplementary pension after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal events and animations throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br> </p><br><br> <br><br> </div>
Customer Advisor (M/F) - Customer Service - Marrakech - French / English | Marrakech (Morocco)
Customer Service
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p>
<strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br>
<br> Job : <p><u><strong>Your mission:</strong></u></p><br><br><p>As a Customer Advisor, you will play a key role in the quality of the customer experience by:</p><br><br><p>• Responding to customer requests via phone, email, or chat.<br>• Identifying and resolving problems or complaints to ensure their satisfaction.<br>• Offering personalized solutions to strengthen customer loyalty.<br>• Contributing to the continuous improvement of services by sharing customer feedback and needs.<br> </p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:</p><br><br><p>• Perfectly master French & English, both spoken and written.<br>• Have excellent communication skills, are organized, independent, and positive.<br>• Master digital tools and are curious about new technologies.<br>• Enjoy taking on challenges and are focused on customer satisfaction.</p><br><br><p><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to evaluate your language, technical, and personality skills.<br>2 Phone conversation<br>An initial conversation with a member of the recruitment team to discover Concentrix and confirm suitability for the role.<br>3 In-person interview<br>A meeting to deepen your profile and align your ambitions with our company culture.</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive compensation<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus from 12 months onwards<br>• Special Eid al-Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Supplementary pension after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal events and activities throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br> </p><br><br> <br><br> </div>