Driving Instructor Jobs in Morocco
1315 Jobs Found
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<span>Are you a motivated, detail-oriented student or recent graduate looking to gain hands-on experience in an international business environment?<br> MyOutDesk is seeking an Administrative Assistant Intern to join our growing team!<br> As an intern , you'll gain practical experience supporting day-to-day administrative operations while working alongside experienced professionals in a collaborative and fast-paced environment.<br> This internship is designed to help you develop valuable business, communication, and organizational skills that will prepare you for a successful career.<br> Key Responsibilities: Assist with managing emails, calendars, and scheduling.<br> Support data entry, document organization, and record management.<br> Assist with social media management and marketing-related tasks as needed.<br> Provide administrative support to various teams and contribute to daily operations.<br> Participate in training sessions and continuously develop professional skills.<br> At MyOutDesk, we are committed to helping interns learn, grow, and build a strong foundation for their careers.<br> Join our diverse team and gain real-world experience in a company that values innovation, collaboration, and excellence!<br> At MOD, we believe in investing in future talent.<br> As an intern, you'll benefit from: Hands-On Learning: Gain practical experience by working on real business operations and projects.<br> Mentorship: Learn from experienced professionals in an international business environment.<br> Professional Development: Build valuable skills and prepare for future career opportunities.<br> Career Growth Opportunities: High-performing interns may be considered for future full-time opportunities.<br> Collaborative Culture: Join a supportive team that values innovation, learning, and continuous improvement.<br> Join us and kick-start your career with a unique internship experience in the heart of Casablanca.<br> Qualifications: Fluent in English with strong written and verbal communication skills suitable for a US business environment.<br> Strong organizational skills and attention to detail.<br> Previous internship, volunteer, academic project, or customer service experience is a plus, but not required.<br> Comfortable using technology and common productivity software (Microsoft Office, Google Workspace, etc.<br>). A proactive attitude, eagerness to learn, and willingness to take initiative.<br> Ability to manage multiple tasks while working independently and as part of a team.<br> Availability to work international business hours, including evening and night shifts when required.<br> Education: Currently pursuing or recently completed a Bachelor's degree in Business Administration, Management, Marketing, Communications, or a related field.<br></span> </div>
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Company culture : <p>
<strong>Alkimiy</strong> operates within a highly balanced culture, where <strong>innovation</strong> naturally shapes its identity. The company values creativity, experimentation and agility, while encouraging initiative and the exploration of new ideas. This mindset is equally supported by a strong focus on <strong>collaboration</strong>, quality human relationships, <strong>structured processes</strong>, and a <strong>performance-driven approach</strong>. This balance reflects an environment where innovation, collective engagement, operational discipline and ambition coexist. </p><br><br>
<br> Job : <p>Join a dynamic company as a <strong>French-Speaking Top Performing Sales Manager</strong>. Based in <strong>Casablanca</strong>, Morocco, you will join a team where sales excellence is valued and performance is recognized.</p><br><br><p>Your main objective will be to <strong>actively contribute to the company's revenue growth</strong> through a proactive and results-oriented sales approach. This will involve building and maintaining strong customer relationships while meeting and exceeding set targets.</p><br><br><p>Your daily tasks will include:</p><br><br><ul><li>Identifying and contacting potential clients to offer our products and services.</li><li>Managing the entire sales cycle, from prospecting to closing the deal.</li><li>Providing <strong>personalized advice</strong> tailored to the specific needs of each client.</li><li>Ensuring <strong>rigorous follow-up</strong> of client accounts and sales opportunities.</li><li>Meeting and exceeding monthly <strong>sales targets</strong>.</li><li>Actively participating in team meetings and training sessions to continuously improve your skills.</li></ul><p><strong>Compensation</strong></p><br><br><br><ul><li>Base Salary: 8000 MAD -> 18,000 MAD (depending on experience level)</li><li>Variable Pay: 8000 MAD -> 18,000 MAD at 100% target achievement<br> </li></ul><p><strong>Conditions</strong></p><br><br><ul><li>100% on-site position in Casablanca - ANFA ART</li><li>Permanent contract (CDI) - 44H per week</li><li>Private health insurance</li><li>Incentives and contests</li><li>Career development plan </li></ul> <br> Required profile : <p>To succeed in this role, you must have at least a <strong>high school diploma (Bac)</strong>. Higher education in sales would be an advantage.</p><br><br><p><strong>3 to 10 years of experience</strong> in a sales role, ideally in <strong>sales</strong> or <strong>export</strong>, is required. Candidates who have previously worked in demanding, performance-oriented environments will be particularly appreciated.</p><br><br><p>This position is for <strong>experienced sales professionals</strong> with excellent skills in:</p><br><br><ul><li><strong>Oral communication</strong> and active listening.</li><li><strong>Negotiation</strong> and closing.</li><li><strong>Customer focus</strong> and service orientation.</li><li><strong>Persuasion</strong> and conviction.</li><li><strong>Autonomy</strong> and organization.</li><li>Perfect command of the <strong>French language</strong> is essential.</li><li>Previous experience in <strong>call centers</strong> would be a plus.</li></ul><p>If you are motivated by exceeding goals and aspire to a rewarding career in sales, this challenge is for you. Apply now if you fit this profile.</p><br><br><br><p>This position is open to people with reduced mobility.</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" >Job Description </font></font><div> <p><font dir="auto" ><font dir="auto" >We are looking for a passionate and experienced Tableau Developer to join our Business Intelligence team. You will be responsible for creating, developing, and optimizing interactive dashboards and reports using Tableau to help business teams make decisions based on reliable and relevant data. As a key member of our team, you will contribute to the evolution of our data platform, working with data analysts, data scientists, and project managers.</font></font></p> <p> <strong>Missions :</strong> </p> <ul> <li> <strong><font dir="auto" ><font dir="auto" >Dashboard design and development</font></font></strong><font dir="auto" ><font dir="auto" > : Design and develop interactive dashboards, reports and impactful visualizations using Tableau, tailored to the needs of business users.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Needs analysis</font></font></strong><font dir="auto" ><font dir="auto" > : Collaborate with business teams to understand their reporting and data visualization needs, and translate these needs into effective Tableau solutions.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Performance optimization</font></font></strong><font dir="auto" ><font dir="auto" > : Optimize the performance of dashboards, calculations, and data sources to ensure a smooth user experience.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Data source management</font></font></strong><font dir="auto" ><font dir="auto" > : Prepare and integrate data from different sources (databases, APIs, Excel files, etc.) to make it accessible and usable in Tableau.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Automation and data flow management</font></font></strong><font dir="auto" ><font dir="auto" > : Implement automation for data updates and ensure report consistency.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Support and training</font></font></strong><font dir="auto" ><font dir="auto" > : Provide technical support to end users, provide training on the use of Tableau dashboards and resolve technical problems encountered.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Technology watch</font></font></strong><font dir="auto" ><font dir="auto" > : Stay informed about new features and best practices related to Tableau, and propose continuous improvements to the platform.</font></font></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <p> <strong><font dir="auto" ><font dir="auto" >Search profile:</font></font></strong> </p> <ul> <li> <strong><font dir="auto" ><font dir="auto" >Education</font></font></strong><font dir="auto" ><font dir="auto" > : Bac +5 in computer science, Data Science, Business Intelligence or equivalent field.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Experience</font></font></strong><font dir="auto" ><font dir="auto" > : Minimum 3 years of experience in developing data visualizations and reports using Tableau.</font></font></li> <li> <strong>Comp tences techniques</strong> :<ul> <li><font dir="auto" ><font dir="auto" >Proficiency in Tableau Desktop and Tableau Server (creating visualizations, calculations, filters, etc.).</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience with SQL databases and ability to design complex queries to populate Tableau.</font></font></li> <li><font dir="auto" ><font dir="auto" >Knowledge of best practices in visualization design and storytelling with data.</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience with Tableau Prep or other ETL tools is a plus.</font></font></li> <li><font dir="auto" ><font dir="auto" >Knowledge of Tableau integrations with external systems (APIs, third-party BI tools).</font></font></li> <li><font dir="auto" ><font dir="auto" >Proficiency in version control with Git or other similar tools is a plus.</font></font></li> </ul> </li> <li> <strong><font dir="auto" ><font dir="auto" >Personal skills</font></font></strong><font dir="auto" ><font dir="auto" > :</font></font><ul> <li><font dir="auto" ><font dir="auto" >Analytical mind and ability to solve complex problems.</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent communication skills, both technical and non-technical, to interact with third-party teams.</font></font></li> <li><font dir="auto" ><font dir="auto" >Autonomy, organization and prioritization in a dynamic environment.</font></font></li> <li><font dir="auto" ><font dir="auto" >Attention to detail, creativity and the ability to transform raw data into relevant visual insights.</font></font></li></ul></li></ul></div><p></p></section>
<p>As a Quality Coordinator, you are the operational engine of Suitsupply s quality function, keeping the day-to-day process running smoothly across a network of factories and inspectors. You will schedule inspections, chase submissions, lead in-office fittings, gather store feedback, and ensure nothing falls through the cracks. Reporting to the Senior QC Manager, you work closely with the Buying team to keep inspections on track and orders moving on time. Your work sits at the intersection of quality, operations, and supplier relationships directly influencing the consistency and reliability of every garment Suitsupply delivers to its customers.</p><p>What You Will Do:</p><ul><li>Coordinate and schedule all AQL inspections across assigned factories, aligned with the production calendar.</li><li>Maintain a live inspection calendar and flag conflicts, gaps, or missed windows early.</li><li>Work closely with the Buying team on order management to ensure inspections are completed on time and do not cause production or delivery delays.</li><li>Prepare inspection briefs for factory inspectors with correct tech packs, AQL levels, and workmanship standards.</li><li>Act as the primary contact for all factory-embedded QC Inspectors on day-to-day admin and reporting.</li><li>Chase outstanding Final Inspection Reports and Pending Quality Issues, maintaining a submission tracker and escalating delays.</li><li>Assist with inspections carried out in the office as an extra check on incoming bulk garments.</li><li>Lead in-office QC fittings, organizing bulk comparisons across multiple factories to assess and drive consistency in fit, construction, and finish.</li><li>Compile factory scorecard data from inspection outcomes and Pending Quality Issues; prepare regular supplier performance reports.</li><li>Maintain regular contact with Suitsupply stores to gather quality feedback, translate it into action plans, and follow up with factories to close the loop.</li><li>Support the Senior QC Manager in preparing supplier-facing quality reviews.</li><li>Visit factories regularly to verify AQL is correctly applied and Corrective Action Plans (CAPs) are up to date.</li><li>Report factory visit findings to the Senior QC Manager and track that previously raised issues have been actioned.</li><li>Support new factory onboarding from a quality admin perspective inspection frameworks, contacts, and reporting templates.</li><li>Ensure all activities align with Suitsupply s sustainability and compliance standards.</li></ul><p>Who You Are:</p><ul><li>1 3 years of experience in a coordination or quality-related role, ideally in fashion, garment manufacturing, or supply chain.</li><li>Strong organizational skills with the ability to manage multiple deadlines and follow-up threads simultaneously.</li><li>Comfortable with Excel, data trackers, and reporting tools; PLM experience is a plus.</li><li>Eye for automation opportunities able to identify repetitive reporting or follow-up tasks that could be streamlined through templates, tools, or simple workflow improvements.</li><li>Confident communicator in local language and English</li><li>Detail-oriented, proactive, and genuinely interested in garment quality and manufacturing.</li><li>Organized and dependable keeps multiple workstreams on track without losing detail.</li><li>Data-conscious spots gaps, flags inconsistencies, and maintains clean records.</li><li>Collaborative bridges Quality, Buying, stores, and factory inspectors effectively.</li><li>Proactive surfaces issues early and follows through on action plans.</li><li>Willing to relocate to proximity of local factory.</li></ul><p>What You Will Get:</p><ul><li>Autonomy: We empower you to take ownership, make meaningful decisions, and drive impact without layers of sign-off.</li><li>Growth: We see your potential as a key asset. At Suitsupply, you ll have abundant opportunities to learn, grow, and excel in a supportive environment that encourages development at every step.</li><li>Incentivized Bonus: Earn a performance-based bonus tied directly to your productivity and results.</li><li>Corporate Social Responsibility: Our commitment to sustainability and ethical business is unwavering. We work exclusively with suppliers who uphold the highest standards, in alignment with the International Labor Organization.</li><li>Style: Immerse yourself in a world of beautifully crafted, high-quality products, and enjoy a 40% discount on Suitsupply products.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>1 3 years of experience in a coordination or quality-related role, ideally in fashion, garment manufacturing, or supply chain.</li><li>Strong organizational skills with the ability to manage multiple deadlines and follow-up threads simultaneously.</li><li>Comfortable with Excel, data trackers, and reporting tools; PLM experience is a plus.</li><li>Eye for automation opportunities able to identify repetitive reporting or follow-up tasks that could be streamlined through templates, tools, or simple workflow improvements.</li><li>Confident communicator in local language and English</li><li>Detail-oriented, proactive, and genuinely interested in garment quality and manufacturing.</li><li>Organized and dependable keeps multiple workstreams on track without losing detail.</li><li>Data-conscious spots gaps, flags inconsistencies, and maintains clean records.</li><li>Collaborative bridges Quality, Buying, stores, and factory inspectors effectively.</li><li>Proactive surfaces issues early and follows through on action plans.</li><li>Willing to relocate to proximity of local factory.</li></ul>
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<p><strong>Airfreight ACC Specialist</strong></p><br><br> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><br><br> <p>DHL Global Forwarding has an opening for <strong>Airfreight ACC Specialist </strong>in Morocco.</p><br><br> <p><strong><em>Join us in connecting people and improving lives! </em></strong></p><br><br> <p><strong>In this Airfreight ACC Specialist position </strong></p><br><br> <ul> <li>You will support the execution of plans and processes to implement the Air Freight (AFR) pricing strategy.</li> <li>You will assist in responding to pricing enquiries in an efficient and competitive manner.</li> <li>You will execute assigned tasks and activities while ensuring effective resource management and optimizing productivity in day-to-day operations.</li> <li>You will support the timely monitoring and accurate updating of local tariffs.</li> <li>You will prepare and submit relevant documentation for tenders.</li> <li>You will develop and maintain databases containing specific information to enable timely responses to network queries.</li> <li>You will build and maintain strong business relationships with customers and airline partners.</li> <li>You will prepare carrier performance reports and participate in performance reviews.</li> <li>You will identify opportunities to enhance services and processes to secure cost-effective and competitive pricing and negotiate competitive rates with airline suppliers while meeting required service specifications and transit time targets.</li> <li>You will stay informed about new solutions, services, lane developments, and traffic trends within the air freight industry.</li> <li>You will provide functional guidance, advice, or training to less experienced team members, where required.</li> <li>You will identify and resolve recurring issues and recommend improvements to AFR pricing methods to increase effectiveness and efficiency.</li> <li>You will work as an individual contributor without direct responsibility for leading others.</li> <li>You will influence others within your job area through the explanation of facts, policies, procedures, and best practices.</li> <li>You will collaborate and interact primarily with colleagues within your own function.</li> <li>You will build relationships with customers and key stakeholders and develop an understanding of their interests and concerns.</li> <li>You will address task-related issues appropriately to maintain effective working relationships and support successful business outcomes</li> </ul> <p><strong>Qualifications & Experience</strong></p><br><br> <ul> <li>More than 2 Years’ experience</li> <li>Bachelor’s Degree or equivalent experience/qualification</li> <li>Good communication</li> <li>Good English and Arabic Both Written and Spoken</li> <li>Ability to communicate effectively on all levels</li> </ul> <ul> <li>Ability to use initiative and be a self-starter</li> </ul> <ul> <li>Education Level</li> </ul> <p> Bachelor’s Degree or equivalent experience/qualification</p><br><br> <ul> <li>Experience Level</li> </ul> <p>2 years experience</p><br><br> <ul> <li>Fluent English</li> <li>Fluent French</li> </ul> <ul> <li>Fluent Arabic</li> </ul> <p><strong>We offer:</strong></p><br><br> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development.</li> <li>Competitive salary.</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2026. </p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p><br><br> <p> <br>#LI-MEA</p><br><br><br> </div>
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<p><span><strong>AXA ASSURANCE MAROC</strong> recrute pour le compte de sa <strong>Direction Stratégie, Opérations et Technologie Afrique Atlantique<br>Stratégie </strong>un/une <strong>Strategy Manager </strong>:</span></p><br><p><span><strong><u>Mission du poste : </u></strong></span></p><br><p><span>Le <strong>Strategy Manager</strong> accompagne le CEO et le Comité Exécutif de la Région Afrique Atlantique dans la définition, le pilotage et l’évolution de la stratégie régionale. Il contribue à l’identification des opportunités de croissance, à la création de valeur et à la transformation de l’organisation, en veillant à l’alignement entre les ambitions stratégiques, les priorités business et leur mise en œuvre.</span></p><br><p><span>Véritable partenaire des Directions Métiers et Fonctions, il apporte les analyses, recommandations et cadres de décision nécessaires pour éclairer les choix stratégiques et assurer l’exécution des initiatives à fort impact.</span></p><br><p><span><strong><u>Activités du poste :</u></strong></span></p><br><p><span><strong>Élaboration et pilotage de la stratégie : </strong></span></p><br><ul><li><span>Contribuer à la définition et à l’actualisation de la stratégie régionale en collaboration avec le CEO et le Comité Exécutif;</span></li><li><span>Réaliser des analyses stratégiques (marché, concurrence, tendances, clients, réglementation, innovations) afin d’identifier les opportunités de croissance et les risques;</span></li><li><span>Élaborer des recommandations stratégiques et des business cases pour soutenir les décisions de la Direction Générale;</span></li><li><span>Contribuer aux exercices de planification stratégique et assurer la cohérence entre les priorités régionales et les plans des entités;</span></li><li><span>Assurer une veille stratégique sur les évolutions du secteur de l’assurance et les nouvelles tendances.</span></li></ul><p><span><strong>Pilotage des initiatives stratégiques et de transformation : </strong></span></p><br><ul><li><span>Piloter le portefeuille des initiatives stratégiques de la région;</span></li><li><span>Structurer les feuilles de route, les jalons, les dépendances et les indicateurs de succès des programmes stratégiques;</span></li><li><span>Coordonner les projets transverses impliquant plusieurs directions et entités;</span></li><li><span>Assurer le suivi de l’exécution des initiatives et mesurer leur contribution aux objectifs stratégiques;</span></li><li><span>Accompagner la conduite du changement afin de favoriser l’adoption des transformations.</span></li></ul><p><span><strong>Gouvernance et performance stratégique :</strong></span></p><br><ul><li><span>Définir et suivre les indicateurs clés de performance stratégique;</span></li><li><span>Préparer les revues stratégiques, les comités de pilotage et les supports destinés au Comité Exécutif;</span></li><li><span>Identifier les risques d’exécution et proposer les plans d’action appropriés;</span></li><li><span>Produire un reporting régulier sur l’avancement des priorités stratégiques et les bénéfices générés;</span></li><li><span>Veiller à l’amélioration continue des processus de pilotage stratégique.</span></li></ul><p><span><strong>Création de valeur et développement :</strong></span></p><br><ul><li><span>Identifier les leviers de croissance, d’amélioration de la performance et de création de valeur;</span></li><li><span>Contribuer à l’évaluation des opportunités de partenariats, d’investissements et de développement de nouvelles activités;</span></li><li><span>Participer à la construction des business cases des projets structurants;</span></li><li><span>Soutenir les réflexions relatives à l’innovation, à la Data, à l’IA et à la transformation digitale au service de la stratégie.</span></li></ul><p><span><strong>Collaboration transverse :</strong></span></p><br><ul><li><span>Travailler en étroite collaboration avec les Directions Business, Finance, Opérations, Technologie, Data et Transformation;</span></li><li><span>Assurer l’alignement entre les feuilles de route stratégiques et les plans opérationnels;</span></li><li><span>Favoriser la coopération entre les différentes entités de la région;</span></li><li><span>Développer une culture de performance, d’innovation et d’amélioration continue.</span></li></ul><p><span> <strong><u>Compétences requises:</u></strong></span></p><br><p><span><u>Compétences techniques :</u></span></p><br><ul><li><span>Excellente capacité d’analyse et de synthèse.</span></li><li><span>Vision stratégique et forte compréhension des enjeux business.</span></li><li><span>Maîtrise des méthodes de planification stratégique et de gestion de portefeuille de projets.</span></li><li><span>Solides compétences en modélisation économique et élaboration de business cases.</span></li></ul><p><span> <u>Compétences transversales :</u></span></p><br><ul><li><span>Excellentes capacités de communication, d’influence et de présentation auprès de dirigeants.</span></li><li><span>Capacité à travailler dans des environnements complexes et multiculturels.</span></li><li><span>Bonne connaissance des enjeux liés à la Data, à l’IA et à la transformation digitale.</span></li></ul><p><span> <strong><u>Profil recherché :</u></strong></span></p><br><ul><li><span>De formation Bac+5 en école de commerce, école d'ingénieurs ou université en en stratégie, transformation, finance ou management;</span></li><li><span>Expérience de 5 ans en stratégie, conseil en stratégie, transformation, développement d’entreprise ou performance.</span></li><li><span>Une expérience au sein du secteur des services financiers ou de l’assurance constitue un atout</span></li></ul><p><span>Si le descriptif correspond à votre profil et motivations professionnelles, merci de nous faire parvenir vos CV.</span></p><br><p><span><strong>Pourquoi rejoindre AXA Assurance Maroc ?</strong></span></p><br><ul><li><span>AXA est un des leaders de l’assurance et de la gestion d’actifs à travers le monde.</span></li><li><span>Nous aidons nos 108 millions de clients à traverser les petites et grandes difficultés de la vie.</span></li><li><span>Accéder à des opportunités de développement professionnel et de formation continue pour favoriser votre croissance au sein de notre entreprise et enrichir votre panel de compétences.</span></li><li><span>Evoluer dans une culture d'entreprise basée sur l’agilité, la performance individuelle et collective, la collaboration et l'éthique.</span></li><li><span>Être collaborateur AXA Assurance Maroc, c’est rejoindre un environnement de travail inclusif et diversifié, où chaque individu est valorisé et a la possibilité de s'épanouir.</span></li><li><span>Tous nos emplois sont ouverts aux personnes en situation d’handicap.</span></li></ul> </div>
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Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market.
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<br> Job : <p>We are looking for an English-Speaking Accountant for a company specializing in seed selection, based in Agadir.</p><br><br><p><strong>Job Objective</strong></p><br><br><p>To manage the accounting and administrative activities locally, while ensuring effective coordination with the head office and compliance with current regulations.</p><br><br><p><strong>Main Responsibilities</strong></p><br><br><ul><li>Supervise general office operations.</li><li>Manage the purchase of office supplies and equipment.</li><li>Prepare and produce reports.</li><li>Handle relations with banks.</li><li>Manage supplier contracts and vehicle insurance.</li><li>Ensure compliance with local regulations.</li><li>Maintain complete accounting records (Income Statement and Balance Sheet).</li><li>Process, verify, and reconcile supplier invoices (accounts payable), including the payment process.</li><li>Process employee expense reports.</li><li>Allocate expenses to accounts and cost centers by analyzing invoices and expense reports.</li><li>Record fixed assets and depreciation, and prepare corresponding reconciliations.</li><li>Account for prepaid expenses and their amortization.</li><li>Maintain bank account records and perform bank reconciliations.</li><li>Prepare cash flow and payment forecasts.</li><li>Perform financial analysis and monthly closing entries.</li><li>Declare VAT and withholding taxes on suppliers.</li><li>Make declarations to organizations such as social security, tax authorities, etc.</li><li>Participate in audit work by providing necessary support.</li></ul> <br> Required profile : <ul><li>At least 2 years of experience as a sole accountant, ideally in the seed sector.</li><li>Experience in maintaining complete accounting records (Income Statement and Balance Sheet).</li><li>Experience with import and export operations.</li><li>Excellent level of English in writing, speaking, and reading (mandatory).</li><li>Experience with an ERP system (an asset).</li><li>Excellent command of Excel (mandatory).</li><li>High level of accuracy and attention to detail.</li><li>Excellent interpersonal skills and ability to work in a team.</li><li>Ability to work independently and implement processes effectively.</li></ul> <br><br> </div>
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Job : <p>• Develop, implement, and maintain the hygiene and sanitary control plan across all production lines;<br>• Manage the HACCP system (hazard analysis, critical points, monitoring and verification plans);<br>• Ensure the monitoring and updating of procedures for hygiene, cleaning-disinfection, and pest control;<br>• Conduct regular internal audits (hygiene, process, good manufacturing practices) and propose necessary corrective actions;<br>• Manage relationships with external service providers (pest control, analysis laboratories, certification bodies);<br>• Analyze results of microbiological and physicochemical controls and initiate appropriate actions in case of non-compliance;<br>• Handle and process customer complaints related to hygiene and food safety, in coordination with the quality and production teams;<br>• Monitor regulations (ISO 22000, IFS, BRC, HACCP standards, local regulations) and ensure internal reference systems are updated;<br>• Train and raise awareness among production staff on good hygiene and food safety practices;<br>• Prepare for and support certification audits and inspections by competent authorities;<br>• Develop dashboards and hygiene monitoring indicators, and report regularly to Management.<br> </p><br><br> <br> <br> Required profile : <p>• Engineering degree or Master's degree (Bac+5) in agri-food, hygiene-safety-environment, or equivalent field;<br>• Minimum of 3 to 4 years of experience in a similar position in the agri-food sector;<br>• Proficiency in HACCP, ISO 22000 standards, and ideally IFS/BRC;<br>• Good knowledge of sanitary regulations applicable to the agri-food industry;<br>• Analytical skills, methodological rigor, and organizational skills;<br>• Leadership and interpersonal skills to manage cross-functional teams and ensure staff buy-in to hygiene requirements;<br>• Good writing skills for producing reports, procedures, and minutes;<br>• Proficiency in office tools (Excel, Word, PowerPoint);<br>• Proficiency in French; knowledge of English and/or Arabic is an asset.<br> </p><br><br><p>Required qualities:</p><br><br><p>• Rigor and attention to detail;<br>• Reactivity and ability to manage emergency situations;<br>• Team spirit and ability to unite people around hygiene objectives;<br>• Autonomy and ability to propose solutions;<br>• Integrity and exemplary conduct in following procedures.<br> </p><br><br> <br><br> </div>
Rabat - Energy Customer Advisor | Inbound Calls & Sales Upselling - Permanent Contract + Bonuses | Rabat (Morocco)
Customer Service
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Company culture : <p><strong>ADM Value</strong> is built around a <strong>collaboration-driven culture</strong>, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a <strong>strong performance mindset</strong>, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company.
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<br> Job : <p>Do you enjoy solving problems as much as seizing sales opportunities?<br>At ADM Value, we are hiring Customer Advisors for one of our clients, for a customer service and technical support project in the energy sector.<br>You will handle inbound calls from individuals: assisting them with information requests, billing questions, and technical problems, and suggesting suitable options based on their needs.</p><br><br><ul><li>Respond to information requests and complaints from individual customers (explaining bills, managing customer accounts, etc.).</li><li>Handle requests related to technical issues.</li><li>Perform commercial upselling: offer adapted options and additional sales based on the customer's profile.</li><li>Ensure customer satisfaction in every interaction through quality follow-up.</li></ul><p><strong>Social benefits and others</strong><br>You will join ADM Value on a permanent contract (CDI), in a structured team with a salary that includes a variable part linked to your results.</p><br><br><ul><li>Permanent contract (CDI) from hiring.</li><li>Paid initial training from the first day.</li><li>Social coverage: CNSS + AMO.</li><li>Meal allowance + transport allowance.</li><li>Monthly activity bonus from the first full month of production.</li><li>Sales performance bonuses.</li><li>Employee partnerships: preferential rates (services, leisure, shopping...).</li><li>Stimulating environment, fostering progress and personal growth.</li></ul><p><strong>Working hours</strong><br>Monday to Saturday: 9 AM - 7 PM (French time, depending on time zone). On-site position at our Rabat office.<br><strong>Net Salary + bonuses</strong><br>Salary package of over 6600 Dhs (Uncapped bonus)</p><br><br> <br> <br> Required profile : <ul><li>Mixed customer service and sales profile: you know how to listen and persuade.</li><li>Excellent French level (spoken and written), essential.</li><li>Experience desired in the energy sector and/or technical support.</li><li>Very good interpersonal skills and ability to manage different types of requests.</li><li>Comfortable with computer tools.</li></ul> <br><br> </div>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <p><strong><em>1. Management of L2 teams</em></strong></p><br><br><ul><li>Direct management of Level 2 teams</li><li>Management of workload, capacity, and resource allocation</li><li>Incident dispatch and prioritization</li><li>Definition and monitoring of individual and collective objectives</li><li>Supporting employees in their career development</li><li>Development and monitoring of skills development plans</li></ul><p><strong><em>2. Training and skill development</em></strong></p><br><br><ul><li>Creation and monitoring of the teams' training plan</li><li>Development of versatility and functional coverage</li><li>Support for the transformation towards a global and cross-functional support model</li><li>Promotion of the use of AI and automation tools in daily activities</li></ul><p><strong><em>3. Knowledge Management</em></strong></p><br><br><ul><li>Enrichment, structuring, and maintenance of the IT HUB knowledge base</li><li>Definition of documentation and capitalization standards</li><li>Use of Group tools (ServiceNow, Teams, SharePoint, Copilot) to ensure the dissemination and sustainability of knowledge</li><li>Implementation of a Knowledge-Centered Support approach</li></ul><p><strong><em>4. Operational Excellence</em></strong></p><br><br><ul><li>Leading continuous improvement of Level 2 support</li><li>Management of corrective and preventive actions</li><li>Coordination of activities between L2 and L3 teams</li><li>Monitoring of expertise and development requests escalated to higher-level teams</li></ul><p><strong><em>5. Incident Management and Governance</em></strong></p><br><br><ul><li>Active participation in processes:</li><li>Incident Management</li><li>Problem Management</li><li>Major Incident Management</li><li>Coordination of cross-team resolution actions</li><li>Leading operational governance meetings with stakeholders</li><li>Identification and reporting of friction points, risks, and improvement needs</li></ul><p><strong><em>6. Performance Management</em></strong></p><br><br><ul><li>Definition and monitoring of operational KPIs</li><li>Production of dashboards and management reporting</li><li>Analysis of trends, volumes, service quality, and user satisfaction</li><li>Proposal of continuous improvement plans</li></ul><p><strong><em>7. Recruitment and Onboarding</em></strong></p><br><br><ul><li>Identification of resource needs</li><li>Participation in recruitment processes</li><li>Selection of profiles aligned with Level 2 needs and Group strategic directions</li><li>Organization and management of new employee onboarding</li></ul><br><br> <br> Required profile : <ul><li>Degree: Master's degree in computer science</li><li>8 years of experience</li><li>Languages: French and English mandatory (fluent level)</li><li>Experience: Significant experience in managing technical teams and IT support</li><li>Technical Skills: Proficiency in IT service management tools (ServiceNow, SharePoint, Teams, Copilot)</li><li>Soft Skills: Leadership, analytical skills, priority management, communication</li></ul> <br><br> </div>
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Company culture : <p><strong>ADM Value</strong> is built around a <strong>collaboration-driven culture</strong>, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a <strong>strong performance mindset</strong>, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company.
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<br> Job : <p>You will be responsible for managing and improving the performance of a team dedicated to selling Health Insurance. Your main mission will be to help drive the activity, support the skill development of advisors, and ensure the achievement of the project's commercial and qualitative goals.</p><br><br><p><br><strong>Your main responsibilities include:</strong><br>Manage, motivate, and support a team of sales advisors.<br>Drive individual and team performance (sales, quality, productivity).<br>Implement action plans to meet and exceed goals.<br>Provide regular coaching, call reviews, and team skill development.<br>Monitor performance indicators and produce activity reports.<br>Ensure compliance with project procedures, scripts, and quality standards.<br>Participate in the recruitment and onboarding of new employees.<br>Maintain a positive and results-oriented team dynamic.</p><br><br> <br> Required profile : <p><strong>Profile Sought:</strong></p><br><br><p><br>Excellent French language skills, both spoken and written.<br>Proven experience in team management in a customer contact center.<br>Experience in insurance (ideally Borrower's Insurance) is highly desired.<br>Leadership, organizational skills, and a results-driven mindset.<br>Ability to analyze performance and implement corrective actions.<br>Very good interpersonal skills and ability to motivate teams.<br><strong>Qualities Expected:</strong></p><br><br><p><br>Clear & reassuring communication: adapt your speech to the public's expectations.<br>Organization & responsiveness: efficiently manage calls and customer files.<br>Customer focus: identify needs and propose the best solutions.<br>Enjoying challenges: motivated to meet and exceed set goals.<br>Social benefits and others<br>Social benefits and others</p><br><br><p><br>By joining our team, you benefit from a stable, motivating, and enriching work environment, with many practical advantages:<br>Permanent contract (CDI) from the start.<br>Training on our tools and processes.</p><br><br><p><br>Attractive salary package: fixed salary + bonus based on objectives.<br>Full social coverage: CNSS + AMO.<br>Access to numerous partnerships (food, leisure, shopping, well-being...) with exclusive discounts reserved for our employees.<br>Dynamic environment encouraging internal career growth.</p><br><br><p><br><strong>Working Hours</strong><br>44 hours per week.<br>Salary<br>Attractive salary package.<br> </p><br><br> <br><br> </div>
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Company culture : <p><strong>ADM Value</strong> is built around a <strong>collaboration-driven culture</strong>, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a <strong>strong performance mindset</strong>, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company.
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<br> Job : <p>Do you enjoy challenges, have a knack for negotiation, and like finding solutions tailored to customer needs? Join our teams as a Customer Retention Advisor.</p><br><br><p>Your mission is to contact customers who have expressed an intention to cancel, understand their expectations, and offer them the most suitable deals to keep them loyal, while ensuring a quality customer experience.</p><br><br><p>Your main tasks:</p><br><br><ul><li>Contact customers identified as being at risk of cancellation.</li><li>Analyze their needs and understand the reasons for their departure.</li><li>Propose personalized solutions to optimize their contract and reduce their bills.</li><li>Convince customers to continue their collaboration through adapted arguments.</li><li>Ensure rigorous follow-up of cases until resolution.</li><li>Achieve retention goals and apply defined procedures.</li><li>Collaborate with internal teams to continuously improve service quality.<br> </li></ul> <br> <br> Required profile : <p><strong>Profile Wanted</strong><br>You are known for your ease of interaction and your ability to convince.</p><br><br><p>The ideal candidate has:</p><br><br><ul><li>An excellent level of French, both spoken and written.</li><li>Previous experience in retention, loyalty, telesales, or customer relations is a real asset.</li><li>Excellent listening, analytical, and objection handling skills.</li><li>A strong focus on results and customer satisfaction.</li><li>A passion for challenges and the desire to exceed goals.</li><li>Rigor, autonomy, and good teamwork skills.<br><strong>Social benefits and more</strong><br>By joining our team, you benefit from numerous advantages:</li><li>Permanent contract (CDI).</li><li>Fully paid initial training.</li><li>Salary package including a fixed salary and a performance-based bonus.</li><li>Registration with social security (CNSS) and health insurance coverage (AMO).</li><li>Access to numerous partnerships offering discounts on services, shops, leisure activities, and more.</li><li>A dynamic, friendly work environment that encourages professional growth.<br><strong>Working hours</strong><br>Several work arrangements are possible: Full-time vs. Flexible time<br><strong>Net Salary + bonuses</strong><br>Estimated salary package of over 6,000 DH net, consisting of a fixed salary and a performance bonus<br> </li></ul> <br><br> </div>
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Company culture : <p><strong>ADM Value</strong> is built around a <strong>collaboration-driven culture</strong>, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a <strong>strong performance mindset</strong>, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company.
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<br> Job : <p><strong>Your main tasks:</strong></p><br><br><ul><li>Manage technical requests</li><li>You handle technical inquiries from clients by phone and email. You analyze situations, provide appropriate solutions, and ensure rigorous follow-up until resolution, while guaranteeing a high level of satisfaction.</li><li>Respond to sales inquiries</li><li>You assist clients with their information requests regarding the services offered. You identify their needs, provide precise answers, and guide them towards the most suitable solutions.</li><li>Ensure quality multi-channel communication</li><li>You manage interactions by phone and email in French, English, and German. You ensure professional, responsive, and personalized support for every interaction.</li></ul> <br> <br> Required profile : <p><strong>The ideal candidate has:</strong></p><br><br><ul><li>Excellent command of French, English, and German, both spoken and written, allowing for easy communication by phone and email.</li><li>Knowledge of computer networks and/or IT, which is a real asset.</li><li>Previous experience in customer relations or customer service is appreciated.</li><li>Excellent communication, listening, and writing skills.</li><li>Strong analytical and problem-solving abilities.</li><li>A strong sense of customer service, attention to detail, and organization.</li><li>The ability to work in a team while being independent in managing their work.</li><li>A results-oriented approach and a focus on quality of service.</li></ul><p>If you enjoy working in an international environment, taking on technical challenges, and providing a quality customer experience, this position is for you.<br><strong>Social benefits and others</strong><br>By joining our teams, you benefit from numerous advantages:</p><br><br><ul><li>Permanent contract (CDI).</li><li>Enrollment in CNSS and AMO coverage.</li><li>Meal voucher.</li><li>Transport allowance.</li><li>Full training upon joining.</li><li>Career development path within the Group.</li><li>Partnerships offering preferential rates on many products and services.</li></ul><p>We strive to provide our employees with a stimulating, stable work environment conducive to their professional development.<br><strong>Working hours</strong><br>44 hours per week, on a rotating schedule.<br><strong>Net Salary + bonuses</strong><br>Salary package up to 8,500 DH net, consisting of a fixed salary and an activity bonus.<br> </p><br><br> <br><br> </div>
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Job : <p>Reporting to the Management Controller Manager, your main responsibilities will be:</p><br><br><ul><li>Manage and supervise the management controller at the mining site and collaborate with the multidisciplinary team at the mining site and at the Casablanca headquarters.</li><li>Implement and improve financial and operational information procedures.</li><li>Manage the annual budget and quarterly forecast process.</li><li>Maintain and optimize the monthly activity report and the dashboards for mining and financial activities (monthly, quarterly, and annually).</li><li>Monitor variances between projected and achieved targets and propose corrective actions, if necessary.</li><li>Lead monthly cost meetings and establish a cost management culture.</li><li>Optimize risk management (inventory levels, internal controls, etc.)</li><li>Maintain the production inventory valuation model (cost price)</li><li>Participate in the validation of purchase requests and their accounting codifications.</li><li>Lead the authorization and monitoring process for capital projects.</li><li>Assist in the implementation and optimization of the GMOA Guide Ti.</li><li>Provide management with analyses to facilitate decision-making.</li></ul> <br> Required profile : <p>You have a Master's degree (Bac +5) from an engineering or business school or equivalent<br>Ideally, you have a certificate in IFRS mastery</p><br><br><p>Training in business intelligence tools (Power BI), Project management training (PMP), Financial modeling training (FMVA)</p><br><br><p>Professional experience: <strong>5 years in a similar position</strong>, preferably in the mining, industrial, and/or construction industry.<br> </p><br><br><p><strong>Knowledge:</strong></p><br><br><ul><li>Mastery of accounting and financial sciences and techniques</li><li>Mastery of Moroccan and international accounting standards (IFRS)</li><li>Mastery of budget management and forecasts</li><li>Mastery of cost price calculation techniques and methods</li><li>Mastery of techniques for analyzing variances between actual and projected results</li><li>Mastery of CAPEX project evaluation techniques</li></ul><p><strong>Skills:</strong></p><br><br><ul><li>Proficiency in Microsoft 365 tools: Excel, PPT, Word, Outlook, Teams...</li><li>Proficiency in management software such as Sage 300 and Guide TI</li><li>Reporting, Presentations.</li><li>Leading presentations and meetings</li><li>Communication in French, Arabic, English is a plus.</li></ul><p><strong>Personal Qualities:</strong></p><br><br><ul><li>Integrity and professional ethics</li><li>Synthesis and analytical skills</li><li>Being firm yet diplomatic</li><li>Ability to negotiate and argue effectively</li><li>High adaptability, open-mindedness, and flexibility</li><li>Professional curiosity and a liking for numbers</li><li>Resourceful, dynamic, autonomous, and results-oriented</li><li>Ability to work within a multidisciplinary and multicultural team</li><li>Recognized sense of planning and organization</li><li>Good interpersonal skills and ease of communication </li></ul> <br><br> </div>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <p>The consultant will be responsible for:</p><br><br><ul><li>Joining the Digital Factory Supply Chain to support forecasting and optimization topics using data and advanced analysis</li><li>Designing, structuring, and industrializing forecasting calculation tools (store demand forecasting, warehouse load forecasting, supply chain optimization)</li><li>Structuring, planning, and coordinating the team's work in collaboration with Data Scientists, Data Engineers, Data Analysts, Product Owners, and business teams</li><li>Aligning analytical and technical solutions with business and company goals</li><li>Supervising, guiding, and supporting the skill development of more junior profiles</li><li>Ensuring best practices in Data Science and software development (quality, maintainability, performance, industrialization)</li><li>Arbitrating technical choices and contributing to the continuous improvement of methodologies and solutions</li><li>Actively participating in modeling, analysis, and industrialization topics as a senior contributor</li></ul> <br> <br> Required profile : <p>Graduated with a Master's degree (Bac+5) from an engineering school or equivalent university with a specialization in IT, or with equivalent significant experience.</p><br><br><p><u><strong>Experience</strong></u>: between 5 to 7 years</p><br><br><p><strong><u>Required Skills:</u></strong></p><br><br><ul><li>Excellent command of SQL / BigQuery for exploring, transforming, and analyzing large-scale data</li><li>Excellent command of Python for analysis, modeling, and industrialization</li><li>Good command of GCP (Google Cloud Platform)</li><li>Good command of Git and collaborative development best practices</li><li>Good command of DBT</li><li>Solid command of the complete Data Science project lifecycle (collection, preparation, modeling, evaluation, deployment)</li><li>Proven experience in industrializing Machine Learning solutions in a cloud environment</li><li>Good command of large-scale data manipulation issues</li><li>Good understanding of business issues related to supply chain, forecasting, and optimization</li><li>Command of Agile methodologies (Scrum, Sprint Planning, Backlog)</li></ul><p><strong><u>Soft Skills:</u></strong></p><br><br><ul><li>Technical leadership</li><li>Excellent written and oral communication</li><li>Analytical mindset and critical thinking</li><li>Ability to step back</li><li>Ability to challenge the status quo</li><li>Rigor and attention to quality</li><li>Team spirit</li><li>Ability to simplify complex topics</li></ul> <br><br> </div>
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Company culture : <p><strong>Kitea</strong> is characterized by a corporate culture centered on <strong>collaboration</strong>, where teamwork, trust and strong human relationships play an essential role. The company promotes close leadership that supports employee engagement, accountability and development. This collaborative foundation is strengthened by an <strong>openness to innovation</strong>, encouraging agility, creativity and adaptation to market changes. It also relies on a structured organization and a performance-oriented mindset, ensuring efficiency, reliability and a focus on results.
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<br> Job : <p>Join our dynamic team in the <strong>Furniture / Decoration</strong> sector as an <strong>Intern at the Customer Relations Center</strong>. Based in <strong>Casablanca</strong>, you will have the opportunity to grow within a recognized company and actively contribute to customer satisfaction. </p><br><br><p>The main goal of this internship is to familiarize you with the standards of excellence of our customer service. It involves understanding and mastering communication techniques, problem-solving, and customer loyalty. You will be an essential link in the continuous improvement of our customers' experience, contributing to a positive and effective brand image.</p><br><br><p>Your days will be structured around various missions aimed at ensuring an optimal customer experience:</p><br><br><ul><li>Welcome and handle customer requests by phone, email, and chat.</li><li>Provide clear, precise, and personalized answers to inquiries.</li><li>Manage complaints professionally and with care, finding the best solutions.</li><li>Participate in improving customer relations procedures and tools.</li><li>Contribute to customer follow-up and loyalty.</li><li>Collaborate with other departments to ensure comprehensive customer support.</li></ul> <br> <br> Required profile : <p>To be eligible for this internship, you are currently pursuing a <strong>Master's degree (Bac +5)</strong>. A specialization in <strong>call center professions</strong> is a major asset for quickly understanding the job's challenges.</p><br><br><p>A first experience of <strong>1 year</strong> in a similar environment or in the furniture sector would be ideal. This experience has allowed you to develop an understanding of customer expectations and the requirements of a high-performing service.</p><br><br><p>We are looking for someone with excellent interpersonal skills and a strong listening ability. Your communication skills, organization, and rigor will be undeniable assets. You demonstrate proactivity and a real customer focus. Proficiency in standard computer tools and good written and oral expression in French are also expected.</p><br><br> <br><br> </div>
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<br> Company culture : <p>
<strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br>
<br> Job : <p>As part of our continuous development, we are looking for dynamic and motivated experienced insurance supervisors in Fes.</p><br><br><p><strong>Missions:</strong></p><br><br><p>Reporting to the project manager, your missions will be to:<br>• Ensure the achievement of qualitative and quantitative objectives<br>• Provide regular activity reports to the client and top management<br>• Manage and lead a team of telesellers: on-site management, coaching, holding regular individual meetings and team meetings, implementing support plans for low performers...<br>• Analyze individual and collective performance indicators to identify areas for improvement and implement corrective actions<br>• Ensure the availability of necessary resources and production means to maintain workflow<br>• Manage turnover and absenteeism and implement necessary action plans<br>• Ensure the administrative supervision of your team (holidays, absences, lateness, etc.)<br>• Alert on problems that may impact production<br> </p><br><br> <br> <br> Required profile : <p>• You have previous experience as a supervisor or team leader, preferably in insurance activities.<br>• You have perfect command of French and English, both written and spoken.<br>• You have analytical skills to understand and manage objective achievement.<br>• You have in-depth knowledge of sales techniques and best practices in teleselling.<br>• You are organized and rigorous.<br>• You are recognized for your interpersonal skills.<br>• You are proactive and suggest solutions.<br>• Leadership and strong management skills are essential qualities to successfully complete your mission.<br>• You are comfortable with office tools (Word, Excel, PowerPoint, and internet) and telephony.</p><br><br><br><p><strong>Benefits:</strong></p><br><br><br><p>We offer you:</p><br><br><p>An attractive salary package<br>A range of benefits: health insurance, on-site restaurant, discounts with affiliated stores with Concentrix…<br>Pleasant working conditions and career advancement opportunities </p><br><br> <br><br> </div>
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<p><b>Date Posted:</b></p><br>2026-07-30<p><b>Country: </b></p><br>Morocco<p><b>Location: </b></p><br>Coline Business Center, n°442, La Coline II, Californie -Ain Chock- Casablanca,Casablanca,20190,Morocco<p>Chez Otis, nous transportons chaque jour des milliards de personnes ! Comment ? Grâce à notre équipe talentueuse de plus de 72 000 collaborateurs, passionnés par ce que nous faisons aujourd’hui et par ce que nous construirons demain.</p><br><p>De l’excellence de nos produits (escaliers mécaniques, ascenseurs et trottoirs roulants) à notre nouvelle phase de transformation digitale, c’est le moment idéal pour rejoindre notre entreprise !</p><br><p><b>OTIS, </b>leader mondial de l’industrie de l’ascenseur, recrute plusieurs<b> SUPERVISEURS NOUVELLE INSTALLATION (H/F) au MAROC.</b></p><br><p><b><u>Ou encore :</u></b></p><br><p>Responsable de la gestion et de l’exécution des projets d’installation d’ascenseurs, depuis la revue du contrat jusqu’à la remise finale, en garantissant une livraison dans les délais, dans le respect du budget et des standards de qualité, tout en assurant la satisfaction client et le respect des procédures de l’entreprise.</p><br><p><i>Le poste est ouvert aux candidats basés à Casablanca, Rabat, Marrakech ou Tanger.</i></p><br><p><b><u>Au quotidien, vos principales missions seront les suivantes :</u></b></p><br><p><u>Revue et Gestion des Contrats (Pré-exécution)</u></p><br><ul><li><p>Analyser les contrats, appels d’offres et spécifications.</p><br></li><li><p>Comprendre le périmètre, les délais et les conditions commerciales.</p><br></li><li><p>Identifier les risques, opportunités et clarifications nécessaires.</p><br></li></ul><p><u>Prise en Charge et Planification du Projet</u></p><br><ul><li><p>Collaborer avec les représentants commerciaux pour assurer une transition fluide du projet.</p><br></li><li><p>Élaborer et gérer les plans de projet, l’allocation des ressources et les budgets.</p><br></li><li><p>Définir les jalons du projet, les délais et les indicateurs clés de performance (KPI).</p><br></li><li><p>Identifier les risques potentiels du projet et les stratégies d’atténuation.</p><br></li><li><p>Coordonner avec les équipes transversales (ventes, ingénierie, etc.).</p><br></li></ul><p><u>Exécution et Gestion de la Main-d’œuvre/Sous-traitants</u></p><br><ul><li><p>Gérer et coordonner la main-d'œuvre, les sous-traitants et les livraisons de matériel.</p><br></li><li><p>Gérer les ressources du projet (main-d'œuvre, matériaux, équipements).</p><br></li><li><p>Planifier et coordonner le travail des sous-traitants.</p><br></li><li><p>Suivre et contrôler l’avancement, la qualité et les coûts du projet.</p><br></li></ul><p><u>Gestion Budgétaire et Ordres de Modification</u></p><br><ul><li><p>Élaborer et gérer les budgets du projet.</p><br></li><li><p>Suivre les dépenses, identifier les opportunités d’économies et les stratégies de réduction des risques.</p><br></li><li><p>Gérer les conditions de facturation, les certificats de paiement et la trésorerie.</p><br></li><li><p>Identifier, documenter et soumettre les Ordres de Modification (VO) en cas de changement de périmètre.</p><br></li><li><p>Gérer les approbations, la tarification et les impacts sur la planification des VO.</p><br></li></ul><p><u>Communication et Relation Client</u></p><br><ul><li><p>Développer et maintenir de solides relations avec les clients.</p><br></li><li><p>Communiquer l’avancement du projet, les délais et les attentes.</p><br></li><li><p>Traiter les préoccupations et les problèmes des clients et assurer leur satisfaction.</p><br></li></ul><p><u>Supervision d ’Équipe</u></p><br><ul><li><p>Superviser les équipes de projet (installation, tests, mise en service).</p><br></li><li><p>Fournir un soutien et des conseils techniques.</p><br></li></ul><p><u>Suivi, Qualité et Sécurité</u></p><br><ul><li><p>Effectuer des visites régulières sur site pour suivre l’avancement, la qualité et la sécurité.</p><br></li><li><p>Identifier et résoudre les problèmes potentiels, les défauts ou les écarts.</p><br></li><li><p>Garantir le respect des normes de qualité et de sécurité de l’entreprise.</p><br></li><li><p>Réaliser les évaluations de performance (FPA) des employés et des sous-traitants.</p><br></li><li><p>Veiller au respect de toutes les règles de sécurité Otis (Pré-démarrage, Vérification des étapes critiques, etc.).</p><br></li><li><p>Gérer les processus AMT & PUI pour assurer la conformité des produits.</p><br></li><li><p>Communiquer avec le FOD concernant les problèmes de qualité produit.</p><br></li></ul><p><u>Ordres de Modification et Gestion du Changement</u></p><br><ul><li><p>Identifier, documenter et soumettre les Ordres de Modification (VO) en cas de changement de périmètre.</p><br></li><li><p>Gérer les approbations, la tarification et les impacts sur la planification des VO.</p><br></li></ul><p><u>Mise en Service et Remise</u></p><br><ul><li><p>Coordonner les activités de mise en service.</p><br></li><li><p>Garantir la fonctionnalité et la performance du système.</p><br></li><li><p>Assurer la formation du client.</p><br></li><li><p>Gérer la remise au service après-vente et au client, et s’assurer que toutes les remarques soient clôturées.</p><br></li><li><p>Identifier et gérer les opportunités de conversion avec le client.</p><br></li></ul><p><b><u>Profil recherché / Qualifications requises</u></b></p><br><ul><li><p>Diplôme d’Ingénieur ou Bac+3/Bac+5 en génie mécanique, électromécanique, électrique, génie industriel ou domaine connexe.</p><br></li><li><p>Expérience significative dans la gestion de projets d’installation, idéalement dans le secteur des ascenseurs, de la construction ou des équipements techniques.</p><br></li><li><p>Expérience en gestion d’équipes terrain et en coordination de sous-traitants.</p><br></li><li><p>Bonne connaissance des processus d’installation, de mise en service et de suivi de chantier.</p><br></li><li><p>Maîtrise de la gestion budgétaire, du suivi des coûts et des ordres de modification (Variation Orders).</p><br></li><li><p>Capacité à analyser des contrats, des cahiers des charges et des spécifications techniques.</p><br></li><li><p>Solides compétences en planification de projet et en gestion des priorités.</p><br></li><li><p>Connaissance des normes de qualité, de sécurité et des réglementations applicables aux chantiers.</p><br></li><li><p>Excellentes compétences en communication et en gestion de la relation client.</p><br></li><li><p>Maîtrise des outils informatiques et des logiciels de gestion de projet.</p><br></li><li><p>Bonne maîtrise du français ; la connaissance de l’anglais est un atout.</p><br></li><li><p>Mobilité et disponibilité pour effectuer des déplacements réguliers sur les chantiers.</p><br></li></ul><p><b><u>Compétences clés</u></b></p><br><ul><li><p>Leadership et management d’équipe.</p><br></li><li><p>Orientation client et sens du service.</p><br></li><li><p>Rigueur et sens de l’organisation.</p><br></li><li><p>Capacité de résolution de problèmes et prise de décision.</p><br></li><li><p>Esprit d’analyse et gestion des risques.</p><br></li><li><p>Gestion du temps et respect des délais.</p><br></li><li><p>Adaptabilité et capacité à évoluer dans un environnement dynamique.</p><br></li><li><p>Sens des responsabilités et de la sécurité.</p><br></li></ul><p><b><u>Atouts supplémentaires</u></b></p><br><ul><li><p>Expérience dans le secteur des ascenseurs et escaliers mécaniques.</p><br></li><li><p>Connaissance des standards EHS (Environment, Health & Safety) et des politiques de sécurité Otis.</p><br></li><li><p>Expérience dans la conduite de projets techniques complexes impliquant plusieurs parties prenantes.</p><br></li></ul><p><b><u>Que pouvons-nous vous offrir ?</u></b></p><br><ul><li><p>L’opportunité de rejoindre un leader mondial de son secteur et une marque de renommée internationale.</p><br></li><li><p>Une culture d’entreprise qui favorise l’innovation et valorise les talents, véritable clé de notre réussite.</p><br></li><li><p>Un package de rémunération compétitive.</p><br></li><li><p>Des opportunités de développement et d’évolution au sein d’un environnement multinational.</p><br></li></ul><p><br>#BuildWhatsNext</p><br><p>If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. </p><br><p>Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. </p><br><p>You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. </p><br><p>When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. </p><br><p>We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. </p><br><p>Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. </p><br><p>Become a part of the Otis team and help us #Buildwhatsnext! </p><br><p><span><i>Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.</i></span></p><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br> </div>
<h2 class="h5">Job description</h2>
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Job : <p>Reporting to the Project Management, your missions will include:</p><br><br><ul><li>defining, deploying, and managing the project's HSE plan in compliance with contractual, regulatory, and internal requirements;</li><li>ensuring HSE coordination between project teams, operating companies, subcontractors, the port authority, and other stakeholders;</li><li>managing HSE requirements, requests, audits, and reports from funders and institutional partners, and overseeing associated action plans;</li><li>ensuring the integration of HSE requirements specific to a port environment subject to the ISPS code and port safety and operational rules;</li><li>anticipating and controlling risks related to the co-activity between construction work, port operations, and sustained maritime traffic;</li><li>elaborating and coordinating HSE measures related to material transport, considering the large volumes to be shipped and their interaction with road and port traffic;</li><li>analyzing flows, routes, and interaction zones to prevent risks related to the movement of equipment and vehicles;</li><li>realizing and supervising risk analyses related to the different project phases and ensuring the implementation of preventive measures;</li><li>monitoring HSE compliance by companies and subcontractors and managing necessary corrective actions;</li><li>preparing and supporting HSE audits, inspections, and visits by various stakeholders;</li><li>tracking HSE performance indicators, analyzing incidents and near misses, and reporting to Project Management;</li><li>contributing to the preparation and deployment of emergency plans and ensuring their coordination with the port complex's existing systems;</li><li>developing a prevention culture suitable for a project characterized by high co-activity and a high level of HSE requirements.</li></ul> <br> Required profile : <ul><li><strong>Higher education degree (Bac+5 level), engineering degree, with a specialization in HSE/QHSE or equivalent.</strong></li><li>Proven experience in HSE management of large infrastructure or civil engineering projects.</li><li><strong>Significant experience on port, maritime, or projects carried out on operational industrial sites is a major asset.</strong></li><li>Experience in HSE management of projects involving multiple companies, subcontractors, and stakeholders.</li><li>Good command of HSE management systems, risk analysis, emergency management, and audit processes.</li><li>Experience with the environmental and social requirements of international funders is highly sought after.</li><li><strong>Knowledge of the constraints related to the ISPS code and port environments.</strong></li><li>Ability to handle HSE issues related to logistics flows and the transport of large volumes of materials.</li><li>Excellent coordination, analytical, and communication skills with stakeholders of different levels and cultures.</li><li>Ability to maintain a firm HSE stance while retaining an operational, solution-oriented approach.</li><li><strong>Proficiency in French and English.</strong></li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
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<span></span><p><span><span>RIBATIS</span></span><span><span><span> , Opérateur de la transformation digitale dans le
domaine du </span></span></span><span><span>#eGOV</span></span><span><span><span>, cherche à </span></span></span><span><span>#Recruter</span></span><span><span><span> un </span></span></span><span><span>#CHEF</span></span><span><span><span> de </span></span></span><span><span>#PRODUITS</span></span><span><span>#IT</span></span><span><span><span>:</span></span></span><br></p><br><p><b><span><span><span>- Missions :</span></span></span></b><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Agréger <b>l'ensemble des
informations</b> issues des services commerciaux, marketing et technique afin
d'optimiser la connaissance du marché ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Organiser et animer <b>des focus
groups avec les utilisateurs clés et les sponsors</b>, afin d’identifier et
planifier l’implémentation des points à améliorer et l’intégration des
nouvelles fonctionnalités ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Anticiper <b>les besoins clients
existants et potentiels</b> en termes de technologies et de fonctionnalités des
produits ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Définir <b>une offre de produits ou
de services</b> adaptée à la demande du marché ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Définir <b>des fiches d’expressions
de besoins précises</b> et assurer <b>la bonne traduction en spécifications
fonctionnelles</b> avec les équipes de conception ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Actualiser et assurer <b>le suivi du
plan de développement produit</b> (" roadmap produit ") avec les
équipes fonctionnelles et techniques</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Valider <b>l'adéquation des
fonctionnalités développées avec les expressions de besoin</b> énoncées en
amont ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Suivre <b>l'avancée du développement</b> en lien avec les impératifs de lancements commerciaux, le " time to market
" ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Concevoir <b>le contenu des supports
d'aide à la vente</b>, soit à destination des équipes commerciales, soit à
destination des équipes de communication en charge des actions de lancement des
produits ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Assurer <b>des actions de
communication en interne</b> afin de présenter les produits : formation des
équipes commerciales, présentation aux départements stratégiques de
l'entreprise, …etc ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Analyser et optimiser <b>le produit
ou service</b> en fonction des contraintes propres à l'entreprise (ressources
humaines, coûts, rentabilité, image de l'entreprise) et de la demande du marché ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Adapter en permanence <b>l'offre à
l'évolution et aux opportunités</b> du marché ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Mettre en place <b>un business plan</b> étudiant l'ensemble du positionnement du produit et sa rentabilité ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Établir et actualiser périodiquement <b>la roadmap produit</b> ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Établir <b>le plan de charge des
actions et le planning de mobilisation des ressources </b>fonctionnelles,
techniques et transverses pour la réalisation des sprints ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Participer <b>aux différentes
cérémonies</b> liées aux sprints ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Participer et coordonner <b>les
actions de définition de l’UX</b> liées aux fonctionnalités à produire ; </span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Faire <b>la revue des livrables
fonctionnels</b> de l’équipe conception.</span></span></span><br></p><br><span><span><span>------------------</span></span></span><br><span><span><span>Pour toute
personne intéressée, prière de nous adresser vos candidatures sur </span></span></span><span><span>rh@ribatis.com</span></span><span><span><span> en précisant au
niveau de l'objet de l'émail l'offre pour laquelle vous postulez.</span></span></span><br><br><span><span><span></span></span></span><br><br><p><span><span>#Hiring</span></span><span><span>#Chef_Produits_IT</span></span><span><span>#chefproduitsIT</span></span><span><span><span>#Product_Owner</span></span></span><span><span><span>#productowner</span></span></span><span><span><span>#Product</span></span></span><span><span><span>#Owner</span></span></span><br></p><br><br><span>Profil</span><p><b><span><span><span>- Formation initiale</span></span></span></b><span><span><span> : BAC+5 en IT ou en Marketing</span></span></span><br></p><br><p><b><i><u><span><span><span>NB :</span></span></span></u></i></b><span><span><span> Les doubles formations sont très
appréciées. Idéalement, une formation d'ingénieur en IT couplée avec une
formation en marketing</span></span></span><br></p><br><b><span><span><span>- Expérience :</span></span></span></b><span><span><span> Au moins une année probante dans un poste équivalent</span></span></span><br><br><b><span><span><span>- Savoir-être</span></span></span></b><span><span><span> : Une personne</span></span></span><br><br><p><span><span><span>·</span></span></span><span><span><span>Résiste au stress ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Orientée résultats ;</span></span></span><br></p><br><p></p> </div>