Operation Manager Jobs in Morocco

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Attijariwafa bank</strong> operates within a predominantly <strong>collaborative culture</strong>, placing people, trust, and teamwork at the heart of its organization. The bank <strong>promotes</strong> close and supportive management, fostering accountability, development, and strong professional relationships. This human-centered approach is <strong>balanced</strong> by a strong performance-driven mindset, emphasizing ambition, continuous improvement, and customer focus. It also <strong>embraces</strong> innovation, <strong>supported</strong> by structured processes that ensure reliability, efficiency, and operational excellence. </p><br><br> <br> Job : <p>As part of our business development, we are looking for dynamic and motivated <strong>Customer Managers</strong>. If you meet these criteria and wish to grow in a stimulating environment, then this opportunity is for you.&nbsp;</p><br><br><p>As a <strong>Customer Manager</strong>, your responsibilities will include:</p><br><br><p><br>• Welcoming and guiding individual and professional clients.<br>• Handling cash desk management and performing routine banking operations (deposits, withdrawals, transfers, etc.).<br>• Ensuring treasury management, with the Principal Customer Manager or Branch Manager (fund collection or pickup, ATM loading).<br>• Processing values and centralizing accounting entries.<br>• Developing a client portfolio and marketing simplified banking products.<br>• Ensuring compliance with internal procedures and current standards.</p><br><br> <br> Required profile : <p>• Bac+2/Bac+3 education: BTS, DTS, DUT, DEUG, or Bachelor's degree with a specialization in Economics and Management, Accounting Finance, or Commerce Marketing.<br>• You are dynamic, autonomous, and have team spirit.</p><br><br><br><p><strong>Why join us?</strong></p><br><br><p>• Join a leading bank in the financial market, focused on people and innovation, and <strong>certified Top Employer for 4 consecutive years</strong>.<br>• Benefit from a stimulating work environment with numerous professional development opportunities.<br>• Enjoy competitive benefits (attractive salary, continuous training, etc.).</p><br><br><p>Send us your CV, we look forward to discovering your profile!</p><br><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Bank Assafa</strong> operates within a predominantly <strong>performance- and competition-driven culture</strong>, where ambition, challenge, and the achievement of measurable objectives are key success drivers. The bank <strong>promotes</strong> self-improvement, results orientation, and a strong <strong>customer focus</strong>. This environment is <strong>supported</strong> by solid organizational practices that ensure efficiency, structure, and reliability. It is <strong>complemented</strong> by an openness to <strong>innovation</strong> and a balanced <strong>collaborative</strong> dimension, contributing to overall performance. </p><br><br> <br> Job : <p>To strengthen its Commercial Department, Bank Assafa is recruiting for the position of Account Manager in the city of Kénitra, who will be responsible for:</p><br><br><p>- Ensuring customer reception and managing current operations.</p><br><br><p>- Handling counter operations (deposits, withdrawals, transfers, currency exchange...)</p><br><br><p>- Performing daily opening and closing tasks.</p><br><br><p>- Managing the counter's client portfolio and selling the bank's products,</p><br><br><p>- Performing daily opening and closing tasks.</p><br><br><p>- Guiding customers to the appropriate service based on their needs and contributing to achieving the agency's objectives.</p><br><br> <br> <br> Required profile : <p>Holding a university degree or equivalent (BAC+3) from a university or business school; <br>- Perfect command of French, both spoken and written; <br>- Good listening and analytical skills; <br>- Good knowledge of banking products and services, especially participatory products. <br>- Good communication skills; <br>- Ability to adapt and learn; <br>- Time management and organizational skills; <br>- Ability to manage stress.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Meski Invest - Riva Industries</strong> demonstrates a highly balanced corporate culture, with <strong>collaboration</strong> as its leading dimension, fostering strong human relationships, teamwork and close leadership. This people-oriented culture is supported by a strong focus on <strong>structure and operational excellence</strong>, where processes, rigor and quality are key priorities. The company also values <strong>performance</strong> and achievement, while maintaining openness to <strong>innovation</strong> and new ideas. This balance creates a work environment that is both people-centered, demanding and growth-oriented. </p><br><br> <br> Job : <p>As a Hydraulic Workshop Manager, reporting to the Maintenance Manager, your main responsibilities will be:</p><br><br><p>- Contribute to the reliability of production facilities and ensure rigorous management of factory lubrication;<br>- Participate in the continuous improvement of the maintenance process;<br>- Ensure the proper execution of mechanical and boiler-making workshop activities, in order to increase equipment availability and strengthen their reliability, while strictly respecting safety, environmental, and energy requirements.</p><br><br> <br> Required profile : <p>• Bac +2/3 (2-3 years of higher education after high school), DUT / BTS (technical diplomas) in Mechanical Engineering, with a minimum of 10 years of professional experience.<br>• Proven experience in maintenance management, ideally in the steel industry.<br>• Solid skills in planning, problem-solving, and process optimization.<br>• Excellent communication skills and ability to work closely with different departments.<br>• Proactive and results-oriented attitude</p><br><br><p>• Knowledge of mechanics, hydraulics, fluids;<br>• Reading and interpreting technical drawings, PID diagrams;<br>• CMMS software (Coswin).</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mission principale Le Legal Manager M&amp;A est responsable de la sécurisation juridique des opérations de croissance externe du Groupe.<br> Il accompagne les projets de fusion, acquisition, cession, joint-venture et restructuration en apportant un conseil juridique stratégique tout au long du cycle de vie des opérations, depuis leur structuration jusqu'à leur réalisation et leur intégration.<br> Il veille à la maîtrise des risques juridiques, à la conformité réglementaire et à la protection des intérêts de l'entreprise dans le cadre de transactions nationales et internationales.<br> Responsabilités principales 1.<br> Pilotage juridique des opérations M&amp;A Accompagner les équipes de développement et la Direction Générale dans la structuration juridique des projets d'acquisition, de fusion, de cession, de joint-venture et de réorganisation.<br> Définir les schémas juridiques les plus adaptés en tenant compte des enjeux fiscaux, financiers et réglementaires.<br> Identifier les risques juridiques liés aux opérations et proposer les solutions de mitigation appropriées.<br> 2. Due Diligence Organiser, coordonner et superviser les due diligences juridiques.<br> Analyser les risques identifiés et préparer les rapports de synthèse destinés aux instances décisionnelles.<br> Piloter les cabinets d'avocats et autres conseils externes intervenant sur les opérations.<br> 3. Négociation et documentation contractuelle Rédiger, négocier et sécuriser l'ensemble de la documentation juridique des transactions : Letters of Intent (LOI) Non Disclosure Agreements (NDA) Share Purchase Agreements (SPA) Asset Purchase Agreements (APA) Pactes d'actionnaires Garanties d'actif et de passif (GAP) Contrats de transition (TSA) Autres accords liés aux opérations.<br> Participer activement aux négociations avec les parties prenantes internes et externes.<br> 4. Conformité juridique et réglementaire Garantir la conformité des opérations avec les réglementations applicables : droit des sociétés, droit commercial, droit de la concurrence, réglementation des investissements, réglementation boursière lorsque nécessaire.<br> Superviser les formalités juridiques jusqu'au closing.<br> 5. Coordination des parties prenantes Assurer la coordination entre les directions internes (Finance, Fiscalité, Audit, RH, Stratégie) et les conseils externes.<br> Suivre le calendrier des opérations et veiller au respect des échéances critiques.<br> Préparer les dossiers destinés aux organes de gouvernance (Conseil d'administration, Assemblées Générales, Comités).<br> 6. Suivi post-acquisition Accompagner l'intégration juridique des sociétés acquises.<br> Superviser la mise en place des nouvelles structures de gouvernance.<br> Assurer le suivi des engagements contractuels post-closing.<br> 7. Veille juridique Assurer une veille permanente en droit des affaires, droit des sociétés et réglementation des opérations de M&amp;A.<br> Diffuser les évolutions réglementaires auprès des directions concernées.<br> Profil recherché Formation supérieure en droit des affaires (Master 2, DJCE, DESS ou équivalent).<br> Le CAPA ou une expérience en cabinet d'avocats d'affaires constitue un atout.<br> 7 à 8 ans d'expérience en droit des affaires, acquise au sein d'un cabinet d'avocats de premier plan et/ou d'une direction juridique d'entreprise.<br> Solide expérience dans la conduite d'opérations de fusions-acquisitions.<br> Bonne compréhension des problématiques financières et fiscales liées aux transactions.<br> Expérience dans des environnements internationaux appréciée.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market. </p><br><br> <br> Job : <p><strong>Job description:</strong><br>Under the responsibility of the Operations Department, the Fleet and Transport Manager handles customer requests and ensures that anticipated and appropriate responses are provided to their needs.<br>Main tasks:<br>• Welcome and guide customers and drivers in taking possession of the replacement vehicle<br>and provide necessary technical assistance;• Maintain commercial relations with customers and drivers for the service;• Assist customers or users in their procedures in case of breakdown, accident, or<br>vehicle theft;• Process customer requests as quickly as possible;• Track reservation files (opening, fleet follow-up, and closing)<br>• Constantly improve service quality in terms of speed and efficiency;• Process customer requests, listen to and understand the problem<br>raised, follow up on these requests, and ensure their proper resolution;• Enter and qualitatively process customer data on various tools (CRM Salesforce,<br>...)• Assist customers in their dealings with repair networks;&nbsp;</p><br><br> <br> <br> Required profile : <p><strong>Profile sought:</strong><br>Bachelor's degree (BAC+3) or Master's degree (BAC+5) in Management, Logistics, or Commerce.<br>Successful experience in customer relations, ideally in the automotive sector or<br>in a call center.Required skills:<br>• Have a professional customer-oriented attitude (focused on the permanent search for<br>quality and customer satisfaction)<br>• Organizational and coordination skills<br>• Good writing skills<br>• Listening, reporting, and communication skills<br>• Demonstrate clarity and conviction to convey ideas to other<br>colleagues<br>• Ability to anticipate issues and quickly solve<br>customer problems<br>• Be sufficiently directive and responsive with customers<br>• Concern for profitability and cost optimization<br>• Rigor in tracking replacement vehicle files<br>• Ability to adapt to customer profile (ability to handle complex calls, to<br>defuse conflict in case of customer complaint).</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>CGI Technologies and Solutions Morocco</strong> is characterized by a predominantly <strong>collaborative culture</strong>, placing people, trust and teamwork at the core of its operations. A close management approach fosters guidance, empowerment and skills development within a supportive environment. This dynamic is reinforced by a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. It is complemented by an <strong>innovation dimension</strong> that encourages adaptability and initiative, while a more moderate <strong>competitive component</strong> supports a balanced results-driven mindset. </p><br><br> <br> Job : <p>We are looking for a Project Manager with Mainframe expertise and strong functional analysis skills to lead critical projects.<br>&nbsp;</p><br><br><p><br><u><strong>Responsibilities:</strong></u></p><br><br><ul><li>Lead Mainframe projects from start to finish</li><li>Gather and formalize business needs</li><li>Monitor developments and deliveries</li><li>Coordinate technical and functional teams</li><li>Produce project documentation</li></ul> <br> <br> Required profile : <p><u><strong>Qualities required to succeed in this role</strong></u></p><br><br><ul><li>Proven experience in project management</li><li>Good command of Mainframe environments</li><li>Business Analysis skills</li><li>Rigor and attention to detail</li><li>Good communication<br>&nbsp;</li></ul> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>YOUR ROLE</b></p><p><br></p><p>&nbsp;</p><p><br></p><p>As Credit and Collections Manager, you will lead the credit policy and collection activities to control customer risk, secure outstanding balances, and optimize the company's cash flow. You will oversee customer creditworthiness assessments, receivables monitoring, dispute and litigation management, and related reporting.</p><p><br></p><p>You will work closely with the sales, operations, and finance teams to ensure compliance with the Group's credit policy and improve the company's financial performance. You will also be responsible for the management, development, and skills enhancement of the Credit and Collections team.</p><p><br></p><p>&nbsp;</p><p><br></p><p>WHAT YOU ARE GOING TO DO</p><p><br></p><p>Supervise the opening of customer accounts and ensure that customer data is kept up to date in the system, in consultation with the Product and Function Managers and the Country Manager.</p><p>Manage the blocking and unblocking of customer accounts in the information system in accordance with the CEVA Group's credit policy.</p><p>Supervise and coordinate customer follow-up actions (account statements, telephone follow-ups, follow-up letters, customer visits, etc.).</p><p>Coordinate with the various stakeholders (Product and Function Managers, Administrative Managers, sales team, operations manager, document delivery agent, etc.) the monitoring of overdue accounts and associated recovery actions.</p><p>Prepare and present quarterly the list of uncollectible receivables to the Product and Function Managers and the Country Manager in order to decide on the legal actions to be taken.</p><p>Supervise the opening and monitoring of litigation files.</p><p>Ensure the regular updating of the annotated aging balance and coordinate the recovery actions to be undertaken with the Product and Function Managers as well as the sales team.</p><p>Prepare and communicate monthly recovery reports to branch managers, the sales manager and the General Management.</p><p>Ensure that billing files are transmitted to clients in full and on time.</p><p>Participate and contribute to the solvency assessment of clients before the implementation of commercial contracts.</p><p>Ensure, in coordination with the accounting team, that cash receipts are correctly and promptly reconciled with the relevant invoices.</p><p>Actively contribute to customer accounting work, including reviewing account reconciliation and calculating provisions for doubtful accounts.</p><p>Ensure compliance with applicable quality standards and raise the alarm if a risky situation is detected.</p><p>Ensure the application of HSE (Health, Safety, Environment) procedures in force within the company.</p><p>Ensure the reporting and follow-up of anomalies, incidents and risky situations with the parties concerned.</p><p>Ensure the implementation and compliance of HSE rules by all team members.</p><p>Supervise incident monitoring and collaborate with the HSE department to implement the necessary corrective and preventive actions.</p><p>Manage the Credit and Collection team, ensuring recruitment, training, skills development, motivation and performance evaluation.</p><p>To carry out any other task assigned by management within the scope of their responsibilities.</p><p>WHAT WE ARE LOOKING FOR</p><p><br></p><p>Master's degree in Finance, Accounting, Management, Business Administration or equivalent discipline.</p><p>Minimum 8 years of experience in credit management and debt collection.</p><p>Proven experience in the transport and logistics sectors.</p><p>Experience in a multinational environment is highly desirable.</p><p>Proven experience in team management and development.</p><p>Mastery of legal and regulatory provisions relating to credit, amicable and judicial debt recovery, and litigation management.</p><p>Excellent command of Excel, reporting tools and ERP systems, including SAP and JD Edwards / Oracle.</p><p>Languages: Fluent in French, English and Arabic, both written and spoken.</p><p>Leadership and team management.</p><p>Communication and negotiation.</p><p>Problem analysis and resolution.</p><p>Results-oriented and prioritizing.</p><p>Rigour, autonomy and proactivity.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><br></h2><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Locamed</strong> embraces a <strong>largely cooperation-driven culture</strong>, placing people, trust and teamwork at the heart of its organization. The company favors a close management style focused on support, empowerment and strong professional relationships. This collaborative foundation is complemented by a <strong>notable innovation component</strong>, encouraging initiative, creativity and adaptability. Competitive and organizational aspects remain secondary, helping structure operations and support performance objectives. </p><br><br> <br> Job : <p>Join a dynamic company in the <strong>Medical Equipment</strong> sector as a <strong>Counter Manager</strong>. Based in <strong>Fes</strong>, you will be the face of our company to our clients and the pillar of the daily management of our counter. This is a unique opportunity to develop your career within a structure recognized for its expertise.</p><br><br><p>Your role will be essential in achieving our commercial objectives and satisfying our customers. You will actively contribute to the company's brand image and the smooth running of sales and service operations.</p><br><br><p>Your main tasks will include:</p><br><br><ul><li>Welcoming clients, prospects, and partners in person and by phone.</li><li>Managing orders, quotes, and invoicing in compliance with internal procedures.</li><li>Monitoring stock levels and participating in inventory counts.</li><li>Organizing and maintaining the counter area for optimal presentation.</li><li>Contributing to the achievement of the counter's sales targets.</li><li>Providing various administrative support related to commercial activity.</li><li>Informing and advising clients on our products and services.</li></ul> <br> Required profile : <p>A diploma of <strong>Bac +3</strong> level is required. A specialization in <strong>Commercial</strong>, <strong>Sales</strong>, or <strong>Export</strong> would be a major asset.</p><br><br><p>Professional experience of <strong>1 to 3 years</strong> in a similar role is requested. Knowledge of the medical equipment sector would be a appreciated plus.</p><br><br><ul><li>Excellent <strong>communication</strong> and <strong>customer relations</strong> skills.</li><li>Sense of <strong>organization</strong> and rigor in administrative management.</li><li>Autonomy and proactivity in problem-solving.</li><li>Proficiency in standard computer tools (Office Suite) and commercial management software.</li><li>Good interpersonal skills and team spirit.</li><li>Adaptability and quick learning ability.</li></ul><p>If you recognize yourself in this description and this challenge motivates you, do not hesitate to apply now. Send my CV to the recruiter</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market. </p><br><br> <br> Job : <p><strong>Job description:</strong><br>Under the responsibility of the Operations Department, the Fleet and Transport Manager handles customer requests and ensures that anticipated and appropriate responses are provided to their needs.<br>Main tasks:<br>• Welcome and guide customers and drivers in taking possession of the replacement vehicle<br>and provide necessary technical assistance;• Maintain commercial relations with customers and drivers for the service;• Assist customers or users in their procedures in case of breakdown, accident, or<br>vehicle theft;• Process customer requests as quickly as possible;• Track reservation files (opening, fleet follow-up, and closing)<br>• Constantly improve service quality in terms of speed and efficiency;• Process customer requests, listen to and understand the problem<br>raised, follow up on these requests, and ensure their proper resolution;• Enter and qualitatively process customer data on various tools (CRM Salesforce,<br>...)• Assist customers in their dealings with repair networks;&nbsp;</p><br><br> <br> <br> Required profile : <p><strong>Profile sought:</strong><br>Bachelor's degree (BAC+3) or Master's degree (BAC+5) in Management, Logistics, or Commerce.<br>Successful experience in customer relations, ideally in the automotive sector or<br>in a call center.Required skills:<br>• Have a professional customer-oriented attitude (focused on the permanent search for<br>quality and customer satisfaction)<br>• Organizational and coordination skills<br>• Good writing skills<br>• Listening, reporting, and communication skills<br>• Demonstrate clarity and conviction to convey ideas to other<br>colleagues<br>• Ability to anticipate issues and quickly solve<br>customer problems<br>• Be sufficiently directive and responsive with customers<br>• Concern for profitability and cost optimization<br>• Rigor in tracking replacement vehicle files<br>• Ability to adapt to customer profile (ability to handle complex calls, to<br>defuse conflict in case of customer complaint).</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>HUIR – International University Hospital of Rabat</strong> operates within a predominantly <strong>collaborative culture</strong>, where people, trust, and teamwork are central to daily practices. The hospital promotes a close and supportive management style focused on empowerment, guidance, and collective commitment. This collaborative foundation is reinforced by a strong <strong>innovation dimension</strong>, encouraging initiative, experimentation, and continuous improvement. It is supported by structured processes ensuring reliability and efficiency, while competitive dynamics play a clearly secondary role. </p><br><br> <br> Job : <p><strong>The Front Office Manager (M/F)</strong> is responsible for overseeing all administrative activities related to patient reception, management of coverage by payers, and billing for healthcare services. He/She ensures the quality, reliability, and compliance of administrative and financial operations throughout the patient's journey.</p><br><br><p><br>Responsibilities:</p><br><br><p>Admissions Management</p><br><br><ul><li>Manage and resolve administrative or financial complaints, conflicts, and disputes with patients, ensuring the quality of patient relations, adherence to the institution's procedures, and providing appropriate solutions in a timely manner.</li><li>Supervise administrative patient reception.</li><li>Ensure the quality and reliability of information collected during admission.</li><li>Verify the completeness and compliance of administrative files.</li><li>Ensure the smooth administrative process for patients.</li></ul><p>Coverage Management</p><br><br><p>Supervise the processing of coverage requests from payers (insurers, mutual funds, agreements, companies, etc.).<br>Ensure necessary approvals are obtained within the required deadlines.<br>Verify the compliance of guarantees and coverages provided.<br>Follow up on files awaiting validation or additional information.<br>Collaborate with partner organizations to resolve disputes or discrepancies.<br>Billing Management</p><br><br><ul><li>Supervise the billing and collection operations for medical and hospital services.</li><li>Ensure the correct application of rates and coverage terms.</li><li>Control cash, check, transfer, credit card, and other payment methods.<br></li></ul><p>Management and Organization</p><br><br><ul><li>Supervise, coordinate, and evaluate the Admissions, Coverage, and Billing teams.</li><li>Organize schedules and ensure service continuity 7 days a week.</li><li>Define performance objectives and monitor activity indicators.</li><li>Participate in the recruitment and integration of new employees.</li></ul><p>Control and Continuous Improvement</p><br><br><ul><li>Implement and monitor operational procedures for the department.</li><li>Control the quality of administrative and financial data.</li><li>Develop activity reports and dashboards.</li><li>Analyze malfunctions and propose corrective actions.&nbsp;</li></ul> <br> Required profile : <p>Bachelor's degree (Bac +4) to Master's degree (Bac +5) in financial or accounting management.<br>Significant experience (10 years or more) in hospital billing.<br>Previous experience in a hospital project context is a major asset.<br>Additional training in hospital management, insurance management, or medical billing is an asset.<br>Proficiency in hospital management software and billing systems.<br>Knowledge of social security, health insurance, and mutual fund regulations and standards.<br>Competence in using office tools (Word, Excel, etc.).<br>Rigor, precision, and ability to manage and work in a team.<br>Excellent communication and interpersonal skills.<br>Organizational skills, autonomy, and stress management.<br>Good listening skills and responsiveness to the needs of patients and external partners.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>As a Quality Manager, you will play a central, cross-functional, and structuring role in maintaining, deploying, and continuously improving our QSE management system, ensuring its compliance with applicable standards and its alignment with the company's strategic directions.</p><br><br><p><strong>Your main mission</strong></p><br><br><p>Ensure the quality of processes and products, preserve the safety of employees and stakeholders, control environmental impacts, and ensure the effectiveness of the laboratory management system.</p><br><br><p><strong>Your main responsibilities</strong></p><br><br><ul><li><strong>QSE System Management &amp; Regulatory Compliance</strong><ul><li>Advise management in the development, definition, and evolution of the Quality, Safety, and Environment policy.</li><li>Lead the QSE Management System in accordance with the requirements of applicable standards (ISO 9001, ISO 14001, ISO 45001, ISO/IEC 17025, and other relevant standards).</li><li>Ensure monitoring of normative, regulatory, and legislative requirements related to the company's activities.</li><li>Identify gaps against applicable requirements and propose necessary actions to ensure compliance.</li><li>Define QSE objectives, contribute to the development of associated action plans, and monitor their deployment.</li><li>Provide QSE reporting to management and contribute to strategic decision-making.</li></ul></li><li><strong>Performance Evaluation and Continuous Improvement</strong><ul><li>Evaluate the effectiveness of the management system by monitoring performance indicators, stakeholder satisfaction, product conformity, personnel safety, and environmental impact control.</li><li>Identify improvement opportunities and lead actions aimed at strengthening process performance.</li><li>Participate in continuous improvement projects and organizational and industrial optimization initiatives.</li><li>Contribute to the reduction of costs related to non-quality and the improvement of overall performance.</li></ul></li><li><strong>Audits, Risks, and Corrective Actions</strong><ul><li>Coordinate the QSE internal audit program and oversee external audits (client, certification, accreditation).</li><li>Lead the analysis of causes for accidents, incidents, non-conformities, QSE malfunctions, and customer complaints.</li><li>Define and monitor corrective and preventive actions until their closure and effectiveness verification.</li><li>Conduct internal controls and propose necessary measures to maintain system compliance.</li></ul></li><li><strong>Laboratory Quality &amp; ISO/IEC 17025 Requirements</strong><ul><li>Ensure the implementation, updating, and improvement of the laboratory management system.</li><li>Ensure the effectiveness of laboratory activities and compliance with impartiality, confidentiality, and competence requirements.</li><li>Raise laboratory staff awareness of professional integrity, impartiality, and confidentiality rules.</li><li>Identify gaps related to laboratory activities and implement actions to prevent their recurrence.</li><li>Oversee monitoring and measuring equipment (calibrations, verifications, maintenance).</li></ul></li><li><strong>Product, Process, and Customer Relationship Quality</strong><ul><li>Define monitoring plans including control ranges, measurement methods, applicable documents, and data to be collected.</li><li>Monitor the conformity of industrial products and processes.</li><li>Manage customer complaints, coordinate associated investigations, and ensure impartiality in reviewing and approving responses.</li><li>Participate in the technical study of tenders and the integration of customer requirements into internal processes.</li></ul></li><li><strong>Safety, Environment, and Risk Prevention</strong><ul><li>Ensure that health, safety at work, and environmental requirements are considered in the company's activities.</li><li>Participate in and monitor the Safety and Hygiene Committee (CSH).</li><li>Supervise waste management from collection to treatment, disposal, or recycling.</li><li>Monitor regulatory controls and ensure compliance with applicable obligations.</li></ul></li><li><strong>Animation, Communication, and Skills Development</strong><ul><li>Lead awareness and communication actions related to quality, safety, and environment.</li><li>Train and support employees on occupational health and safety risks, environmental impacts, and management system requirements.</li><li>Participate in identifying training needs and contribute to the development of internal skills.</li><li>Promote team buy-in to quality, safety, environment, and continuous improvement initiatives.</li></ul></li></ul> <br> <br> Required profile : <p><strong>Education</strong></p><br><br><ul><li>Hold an engineering degree or a Master's degree in Industrial Systems Management, Quality and Organizations Management, or equivalent.</li></ul><p><strong>Experience</strong></p><br><br><ul><li>Proven experience in leading and implementing integrated management systems (IMS).</li><li>Experience in an industrial environment is a plus.</li></ul><p><strong>Technical skills</strong></p><br><br><ul><li>Proficiency in ISO standards (9001, 14001, 45001).</li><li>Skills in process mapping, writing procedures, and document management.</li><li>Mastery of audit techniques, risk analysis, and problem-solving.</li><li>Professional English is desired.</li></ul><p><strong>Personal qualities</strong></p><br><br><ul><li>Rigorous, methodical, with a strong analytical mind and a great sense of organization.</li><li>Team spirit, interpersonal skills, and strong communication abilities to collaborate effectively with teams.</li><li>Results-oriented and strong customer satisfaction focus.</li><li>Sense of pedagogy, diplomacy, and a strong appetite for innovation and continuous improvement.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Under the authority of the Executive Director, <strong>the Administrative, Financial, and Operations Director</strong> is responsible for the <strong>administrative, financial, accounting, and legal management of the Permanent Secretariat of the African Capitals of Culture.</strong></p><br><br><p>They ensure the proper management of the organization's resources, the reliability of administrative and financial procedures, and the compliance of operations with the requirements of institutional and financial partners.</p><br><br><p>In a context of developing a pan-African cultural cooperation organization, they support the structuring of the Secretariat and ensure the financial management of all the institution's activities, whether it be the functioning of the Secretariat, cooperation programs, the editions of the African Capitals of Culture, or events organized by the Secretariat.</p><br><br><ul><li>the accounting and financial management of the Secretariat;</li><li>the preparation and monitoring of the annual operating budget;</li><li>the preparation, monitoring, and control of budgets for programs, projects, and editions;</li><li>the administrative and financial management of grants, funding agreements, sponsorships, partnerships, and institutional funding;</li><li>the financial monitoring of projects funded by national and international donors;</li><li>the preparation of budgets for responses to calls for proposals;</li><li>the financial management of events organized by the Secretariat;</li><li>the production of financial reports for partners and donors;</li><li>the implementation of management control, budget monitoring, and steering tools;</li><li>the structuring of administrative and financial procedures for a rapidly growing institution.</li></ul><p><strong>Financial, Accounting, and Administrative Management of the Secretariat</strong></p><br><br><p>The Administrative, Financial, and Operations Director is responsible for the overall financial management of the Permanent Secretariat.</p><br><br><p>They are notably responsible for:</p><br><br><ul><li>the preparation and monitoring of the annual operating budget;</li><li>the supervision of general and analytical accounting;</li><li>treasury management;</li><li>the preparation of accounting closings;</li><li>the production of financial statements;</li><li>the implementation of management control tools;</li><li>the monitoring of financial indicators;</li><li>the preparation of decision-making dashboards;</li><li>the preparation of financial audits.</li></ul><p><strong>Management of Funding, Grants, and Relations with Donors</strong></p><br><br><p>The Administrative, Financial, and Operations Director ensures the proper administrative and financial management of the funding obtained by the Secretariat.</p><br><br><p>They are notably responsible for:</p><br><br><ul><li>ensuring the financial management of grant agreements;</li><li>monitoring financing agreements;</li><li>ensuring the administrative monitoring of sponsorships, partnerships, and institutional funding;</li><li>controlling the eligibility of expenses according to the specific rules of each donor;</li><li>preparing financial reports for partners;</li><li>ensuring the monitoring of contractual deadlines and reporting obligations;</li><li>preparing audits of funded projects;</li><li>managing administrative and financial relations with funders.</li></ul><p><strong>Financial Management of Programs and Projects</strong></p><br><br><p>In collaboration with the Executive Director, the Project Manager, and the Program Coordination Manager, they ensure the financial management of the various programs supported by the Secretariat.</p><br><br><p>In this capacity, they are notably responsible for:</p><br><br><ul><li>preparing provisional budgets for projects;</li><li>developing financing plans;</li><li>participating in the financial structuring of responses to calls for proposals;</li><li>monitoring the financial execution of projects;</li><li>controlling expenditure commitments;</li><li>ensuring the financial monitoring of the African Capitals of Culture editions;</li><li>producing financial statements for programs;</li><li>proposing tools for budget optimization.</li></ul><p><strong>Financial Management of Events and Missions</strong></p><br><br><p>The Administrative, Financial, and Operations Director ensures the budgetary management of events, conferences, institutional meetings, missions, and activities organized by the Secretariat.</p><br><br><p>They are notably responsible for:</p><br><br><ul><li>preparing provisional budgets for events;</li><li>ensuring financial monitoring of their preparation and implementation;</li><li>controlling expenses and their compliance with approved budgets;</li><li>monitoring quotes, markets, contracts, and orders;</li><li>supervising supplier payments;</li><li>producing financial statements for events;</li><li>contributing to cost optimization.</li></ul><p><strong>Administration, Human Resources, and Legal Affairs</strong></p><br><br><p>The Administrative, Financial, and Operations Director oversees all administrative functions of the Secretariat.</p><br><br><p>They are notably responsible for:</p><br><br><p><strong>Administration</strong></p><br><br><ul><li>supervision of general administration;</li><li>implementation and improvement of internal procedures;</li><li>insurance management;</li><li>monitoring of contracts and agreements;</li><li>document management and administrative archiving.</li></ul><p><strong>Human Resources</strong></p><br><br><ul><li>preparation and monitoring of employment contracts;</li><li>administrative management of staff;</li><li>monitoring of consultants and service providers;</li><li>participation in recruitment;</li><li>implementation of HR procedures.</li></ul><p><strong>Legal</strong></p><br><br><ul><li>monitoring of partnership agreements;</li><li>control of regulatory compliance;</li><li>monitoring of administrative and tax obligations;</li><li>relations with legal counsel.</li></ul><p><strong>Office Operations</strong></p><br><br><p>They also oversee the support functions of the Secretariat:</p><br><br><ul><li>petty cash for the office;</li><li>premises maintenance;</li><li>purchases and supplies;</li><li>supplier monitoring;</li><li>premises upkeep;</li><li>general logistics.</li></ul><p><strong>Structuring and Development of the Organization</strong></p><br><br><p>The Administrative, Financial, and Operations Director actively contributes to the structuring of the Permanent Secretariat.</p><br><br><p>In this capacity, they participate in:</p><br><br><ul><li>the implementation of administrative and financial procedures;</li><li>the formalization of validation processes;</li><li>the creation of steering tools;</li><li>the development of internal control;</li><li>risk management;</li><li>the continuous improvement of administrative and financial processes;</li><li>the structuring of an organization intended to develop on a pan-African scale.</li></ul> <br> <br> Required profile : <ul><li><strong>Master's degree (Bac +5) in finance, accounting, management, administration, or equivalent.</strong></li><li>Minimum of 5 years of experience in administrative and financial management positions.</li><li>Experience desired in an international organization, an NGO, a foundation, a public or semi-public institution, or a cultural organization.</li><li>Proven experience in managing projects funded by national and international donors.</li><li>Experience in structuring or developing a growing organization is appreciated.</li></ul><p><strong>Technical Skills</strong></p><br><br><ul><li>Financial and accounting management</li><li>Management control</li><li>Budget preparation and monitoring</li><li>Treasury management</li><li>Grant and funding agreement management</li><li>Project financial monitoring</li><li>Market and contract management</li><li>General administration</li><li>Human resources</li><li>Legal management and compliance</li><li>Advanced proficiency in Excel and financial management tools</li><li>Proficiency in office software</li></ul><p><strong>Expected Skills</strong></p><br><br><ul><li>Excellent organizational skills</li><li>High level of rigor</li><li>Analytical and synthetic thinking skills</li><li>Sense of responsibility</li><li>Ability to manage multiple projects simultaneously</li><li>Ability to work in a multicultural environment</li><li>Interpersonal skills</li><li>Initiative</li><li>Ability to propose solutions</li></ul><p><strong>Languages</strong></p><br><br><ul><li>French: fluent</li><li>English: fluent (spoken and written) essential</li></ul><p>Proficiency in a third working language of the African Union (Arabic, Portuguese, or Spanish) is an asset.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p> <strong>Bank of Africa</strong> is characterized by a strong culture of <strong>innovation</strong>, where creativity, boldness and experimentation are key drivers of performance. This dynamic is reinforced by a pronounced <strong>collaborative culture</strong>, promoting trust, empowerment and close managerial support focused on talent development. It is also underpinned by a solid <strong>organizational foundation</strong>, ensuring process rigor, operational efficiency and reliability. Lastly, a more moderate <strong>competitive dimension</strong> supports a results-driven mindset and a continuous pursuit of excellence. </p><br><br> <br> Job : <p>Reporting to the Branch Manager, you will be responsible for advising, retaining, and developing a customer portfolio.</p><br><br><p>You will need to continuously propose and sell the full range of products and services to customers.</p><br><br><p>Your commercial actions will be carefully planned and managed according to overall and individual objectives.</p><br><br><p>Risk prevention will be a constant challenge.</p><br><br> <br> <br> Required profile : <p>With a commercial or financial background (Master's degree from a Business School or University), you have at least 2 years of previous experience in a similar role.</p><br><br><p>Your strong commercial sense, good writing skills, listening ability, and capacity to argue will be your main assets for success in this role.</p><br><br><p>Rigor, organization, and the ability to work in a team will also be essential.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p> <strong>Bank of Africa</strong> is characterized by a strong culture of <strong>innovation</strong>, where creativity, boldness and experimentation are key drivers of performance. This dynamic is reinforced by a pronounced <strong>collaborative culture</strong>, promoting trust, empowerment and close managerial support focused on talent development. It is also underpinned by a solid <strong>organizational foundation</strong>, ensuring process rigor, operational efficiency and reliability. Lastly, a more moderate <strong>competitive dimension</strong> supports a results-driven mindset and a continuous pursuit of excellence. </p><br><br> <br> Job : <p>Reporting to the Branch Manager, you will be responsible for advising, retaining, and developing a client portfolio.</p><br><br><p>You will have to constantly propose and sell the full range of products and services to clients.</p><br><br><p>Your commercial actions will be carefully planned and monitored according to global and individual objectives.</p><br><br><p>Risk prevention will be a constant challenge.</p><br><br> <br> <br> Required profile : <p>With a commercial or financial background (Master's degree or equivalent from a Business School or University), you have at least 2 years of experience in a similar role.</p><br><br><p>Your developed commercial sense, your writing skills, your listening ability, and your capacity to argue will be your main assets for success in this role.</p><br><br><p>Rigor, organization, and the ability to work in a team will also be required.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p> <strong>Bank of Africa</strong> is characterized by a strong culture of <strong>innovation</strong>, where creativity, boldness and experimentation are key drivers of performance. This dynamic is reinforced by a pronounced <strong>collaborative culture</strong>, promoting trust, empowerment and close managerial support focused on talent development. It is also underpinned by a solid <strong>organizational foundation</strong>, ensuring process rigor, operational efficiency and reliability. Lastly, a more moderate <strong>competitive dimension</strong> supports a results-driven mindset and a continuous pursuit of excellence. </p><br><br> <br> Job : <p>Reporting to the Branch Manager, you will be responsible for advising, retaining, and developing a portfolio of clients.</p><br><br><p>You will need to continuously offer and sell the full range of products and services to clients.</p><br><br><p>Your commercial actions will be carefully planned and managed according to overall and individual objectives.</p><br><br><p>Risk prevention will be a constant challenge.</p><br><br> <br> <br> Required profile : <p>With a commercial or financial education (Bac+5 level) from a Business School or University, you have a minimum of 2 years of previous experience in a similar role.</p><br><br><p>Your strong commercial sense, your writing skills, your ability to listen, and your capacity to argue will be your main assets for success in this role.</p><br><br><p>Rigor, organization, and the ability to work in a team will also be necessary.</p><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><b><br>About the Role:</b><br>If you are passionate about creating value through strategic sourcing, building strong supplier partnerships, and driving operational excellence, this role could be an exciting opportunity for you!<br>As a Procurement Manager North Africa, you will play a key role in delivering sustainable value, ensuring supply continuity, and supporting business growth across the region. You will contribute to the development and execution of procurement strategies, lead sourcing initiatives, and collaborate closely with cross-functional teams to achieve business objectives.<br>You will identify opportunities, drive efficiencies, and implement innovative solutions while fostering strong relationships with suppliers and stakeholders.<br><b>Main Responsibilities:</b><br>CONTRACT MANAGEMENT:<br>Manages contracts, measure and improve their utilization<br>Perform local communication on new contracts<br>EXECUTE STRATEGIC SOURCING:<br>Execute strategic sourcing activities for Local Categories in line with the Group category management strategy<br>Support Group Category Manager in executing strategic sourcing activities, and providing full visibility on local market specificities<br>Manage implementation of strategic procurement projects<br>PROCUREMENT:<br>Lead and execute sourcing activities for all the Procurement categories according to the Group guidelines.<br>Analyze and monitor market trends, suppliers' concentrations and possible Innovation<br>Identify Sourcing opportunities and evaluate potential internal requests synergies<br>Lead negotiations with the Suppliers in order to bring the maximum value to the requesting function, in term of TCO (total cost of ownership), service and quality (SLA/KPI)<br>STAKEHOLDER MANAGEMENT:<br>Ensure proper alignment with internal customers (business functions) requirements and demand<br>Collaborate and support Group Category Leaders in executing strategic sourcing activities for categories<br>Local antenna for the Group, Area &amp; Region Procurement<br>Collaborates with other Functions in the definition and implementations of policies (e.g. Finance, Legal, Insurances, HR)<br>PROCUREMENT SUPPLIER RELATIONSHIP:<br>Define Supplier Segmentation Model and Framework to define relationship type to set-up with key suppliers<br>Build and maintain supplier relationships that generate value for both Ferrero and the suppliers over time<br>ADMINISTRATION ACTIVITIES:<br>Manage overall performance of administration activities, ensuring service level and process and policy compliance<br>Manage emerging issues, identify area of improvements, validate process and IT system enhancements<br>Create &amp; approve Purchase Order Documents according to defined Way-of-Working and PO thresholds<br>Support Local Admin specialist in case of mismatches between orders and invoices and approve PO documents<br>PERFORM MASTER DATA MANGEMENT:<br>Responsible for requiring new suppliers to be added or existing suppliers to be blocked<br>Support in collection of Supplier Data and communicate those data to the team in charge of uploading them in the system<br>Manage and maintain supplier financial analysis and performance for the categories<br>MANAGE PROCESS GOVERNANCE AND PERFORMANCE:<br>Apply and follow relevant policies and procedures to pursue the category strategy consistently complying with the Group framework and guidelines<br>Define and ensure Process Governance involving all relevant stakeholders<br>Achieve targets for all Categories<br>Develop Purchasing Country Budget Planning<br>About You:<br>Education &amp; Background:<br>Bachelor or Master's Degree in Business Administration, Finance, Engineering or Science<br>A least 4-6 years of experience working in procurement<br>Successful track record and development potential<br>Working experience in a cross-cultural environment in a matrix organization preferable<br>Competencies &amp; Attitude:<br>Mastering procurement techniques: negotiating skills, RFI, RFQ, budgeting, market analysis, risk management, price management<br>Knowledge of Indirect categories<br>Analytical mindset and strong reporting skills;<br>Ethical and strong personal values<br>Enthusiasm, passion and commitment to excellence with a result-oriented approach<br>IT Language Skills:<br>Excellent knowledge of MS Office<br>Previous experience with SAP / SAP Ariba is a plus<br>Arabic, French &amp; advanced proficiency in English<br>Any other language spoken is considered as a plus<br>The successful candidate will demonstrate flexibility and adaptability, including the ability to travel when required by business needs.<br>Our Benefits &amp; Perks:<br>Careers with caring built in - discover our benefits here .<br><br></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p> <strong>Bank of Africa</strong> is characterized by a strong culture of <strong>innovation</strong>, where creativity, boldness and experimentation are key drivers of performance. This dynamic is reinforced by a pronounced <strong>collaborative culture</strong>, promoting trust, empowerment and close managerial support focused on talent development. It is also underpinned by a solid <strong>organizational foundation</strong>, ensuring process rigor, operational efficiency and reliability. Lastly, a more moderate <strong>competitive dimension</strong> supports a results-driven mindset and a continuous pursuit of excellence. </p><br><br> <br> Job : <p>Reporting to the Branch Manager, you will be responsible for advising, retaining, and developing a customer portfolio.</p><br><br><p>You will continuously propose and sell the full range of products and services to clients.</p><br><br><p>Your commercial actions will be carefully planned and managed according to global and individual objectives.</p><br><br><p>Risk prevention will be a constant challenge.</p><br><br> <br> Required profile : <p>With a commercial or financial background (Master's degree from Business School or University), you have at least 2 years of previous experience in a similar role.</p><br><br><p>Your developed commercial sense, writing skills, listening ability, and capacity to argue will be your main assets for success in this role.</p><br><br><p>Rigor, organization, and teamwork skills will also be required.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p> <strong>Es Saadi Marrakech Resort</strong> stands out for a culture strongly driven by <strong>collaboration</strong>, where people, well-being and the quality of human relationships are central. Teams operate in a supportive environment built on trust, solidarity and close management that acts as a mentor and facilitator. This culture is balanced by <strong>innovation</strong> and <strong>organizational</strong> dimensions, encouraging creativity and initiative while ensuring structured processes and operational reliability. <strong>Competition</strong> plays a limited role, with the emphasis clearly placed on collective engagement and collaboration in delivering an outstanding guest experience. </p><br><br> <br> Job : <p>The Digital, Data, and CRM Manager at Es Saadi Marrakech Resort is responsible for managing, defining, and continuously adjusting the Resort's digital and e-commerce strategy to optimize and improve direct sales and customer loyalty. They are accountable for the performance of digital tools, regulatory compliance (especially GDPR), and the strategic use of customer data.&nbsp;</p><br><br> <p><strong>MAIN RESPONSIBILITIES AND ACTIVITIES</strong></p><br><br> <p>- Development of direct digital and web strategy: Optimize direct sales through the direct website and digital campaigns.<br> - SEO/SEA Campaigns: Manage campaigns to increase visibility and generate qualified traffic.<br> - CRM Tools Management: Manage CRM tools and campaigns<br> - Regular recommendations on current regulations (GDPR... etc...)<br> - Implementation of digitalization within the Resort: Regular proposals and participation in tenders for the selection and deployment of tools, updates.<br> - Customer personalization and loyalty:<br> - Ensure with operations the planning, training, and awareness of customer data collection, and monitor teams on this point.<br> - Website animation: text and visual content, and UX optimization.<br> - Use CRM data to segment and target audiences effectively.<br> - Monitoring and analysis of digital performance: Produce reports and adjust strategies based on results.<br> </p><br><br> <br> Required profile : <p>- Holder of a Bac + 5 (Master's degree equivalent) in digital marketing.<br> - Minimum of 5 to 8 years of experience in CRM management and digital strategy. Ideally, at least one experience in a "Resort" or hotel environment.</p><br><br> <p>- Proficient in SEO/SEA tools: Google Ads, SEMrush, Ahrefs<br> - Proficient in CRM and automated campaigns: Hex, HubSpot, Salesforce Marketing Cloud<br> - Knowledge of the hotel digital ecosystem<br> - Proficient in analytical tools: Google Analytics, Tableau<br> - Proficient in CMS tools: WordPress</p><br><br> <p>- Strong analytical ability, strong recommendation/proposal skills<br> - Rigor and methodology in managing data and tools.<br> - Results-oriented and focused on ROI optimization</p><br><br> <p><strong>INTERNAL AND EXTERNAL RELATIONS</strong><br> - Internally: All department heads<br> - Externally: Freelancers, Communication &amp; PR Agencies, suppliers, and partners of the Es Saadi Marrakech Resort.<br> </p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Crushing Manager – Construction / Quarries Sector (M/F)<br>We are recruiting for a highly renowned group in the market for a Crushing Manager – Construction / Quarries Sector (M/F)<br>Responsibilities<br>Reporting to the Operations Department, you will be responsible for all crushing and aggregate production activities.<br>As such, your main tasks will be:<br>• Supervise crushing, screening, and material storage operations<br>• Ensure the smooth operation of the facilities (crushers, screens, conveyors…)<br>• Optimize production performance (yield, quality, productivity)<br>• Ensure that the aggregates produced comply with quality standards<br>• Plan and monitor preventive and corrective maintenance of equipment<br>• Manage production operator and technician teams<br>• Guarantee compliance with HSE rules throughout the facility<br>• Identify malfunctions and propose improvement actions<br>• Provide production reporting to management<br>&nbsp;</p><br><br> <br> Required profile : <p>Required Qualifications<br>• Master's degree (Bac+5) in Mechanical Engineering, Industrial Engineering, Mining, or equivalent<br>• Minimum 5 years of experience in a quarry or crushing unit<br>• Good knowledge of aggregate processing facilities<br>• Mastery of production and industrial maintenance processes<br>• Strong field presence and sense of responsibility<br>• Team management skills<br>• Rigor, responsiveness, and analytical thinking<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market. </p><br><br> <br> Job : <p>As part of strengthening its activities, our client is looking for an experienced Facility Manager to ensure the overall management of infrastructure, technical operations, development projects, and compliance of facilities.<br>Reporting to the Operations Department, the position holder will be responsible for the proper functioning of technical equipment, supervision of service providers, compliance with safety and quality standards, and budget management for general services.<br>The position requires strong technical expertise, project management skills, and excellent command of ISO standards as well as EHS (Environment, Health &amp; Safety) requirements, ideally in a BPO, service center, or data center environment.</p><br><br><p><strong>1. Technical Operations Management</strong></p><br><br><p>Ensure daily operation of technical facilities:</p><br><br><p>HVAC / Air Conditioning<br>Electrical Networks<br>UPS<br>BMS<br>Fire detection and safety systems (FAS)</p><br><br><p><br>Define and manage preventive and predictive maintenance programs.<br>Analyze technical incidents and implement necessary corrective actions.<br>Supervise maintenance providers and ensure compliance with contractual commitments (SLA).<br>Evaluate plans, specifications, technical proposals, and project specifications related to facilities.<br>Monitor infrastructure performance indicators and propose continuous improvement actions.<br>Control energy consumption and implement optimization actions.<br>Ensure the maintenance and updating of all technical documentation and maintenance records.</p><br><br><p><br><strong>2. Infrastructure and Development Project Management</strong></p><br><br><p>Manage site extension, renovation, redevelopment, and fit-out projects.<br>Coordinate all stakeholders: internal teams, architects, engineering firms, contractors, and suppliers.<br>Supervise work related to facilities:</p><br><br><p>MEP (Mechanical, Electrical &amp; Plumbing)<br>IT Cabling<br>Electrical Distribution<br>Building Automation</p><br><br><p><br>Conduct site inspections and quality audits during execution phases.<br>Manage purchase requests as well as installation, testing, and commissioning of technical equipment.<br>Monitor project schedule, budget, quality, and risks.<br>Conduct feasibility studies and technical site assessments.<br>Organize acceptance and handover operations to operations.<br>Manage multiple projects simultaneously while respecting deadlines and quality standards.</p><br><br><p><br><strong>3. Regulatory Compliance and ISO Audit Management</strong></p><br><br><p>Ensure facilities and processes comply with applicable ISO standards (ISO 9001, ISO 14001, and ISO 45001).<br>Keep all required documents up to date:</p><br><br><p>Control Records<br>Authorizations<br>Calibration Certificates<br>Training Plans<br>Audit Reports</p><br><br><p><br>Participate in internal and external audits as well as client inspections.<br>Implement corrective and preventive actions following audits.<br>Actively contribute to the continuous improvement of processes.</p><br><br><p><br><strong>4. Budget Management</strong></p><br><br><p>Develop and monitor the annual operating budget and investments (CAPEX).<br>Control operational expenses and identify cost optimization opportunities.<br>Analyze supplier quotes and negotiate contractual terms.<br>Ensure tracking of invoices, maintenance contracts, energy consumption, and project expenses.<br>Ensure compliance with approved budgets.<br>Prepare reports and dashboards for management.</p><br><br><p><br><strong>5. Health, Safety, and Environment (HSE)</strong></p><br><br><p>Ensure compliance with health, safety, and environmental regulations.<br>Deploy and monitor safety procedures, emergency plans, and fire protection systems.<br>Organize safety audits, risk assessments, and evacuation drills.<br>Monitor the safety compliance of service providers and technical interventions.<br>Lead investigations in case of incidents and ensure the implementation of corrective actions.<br>Develop a strong safety culture within the teams.<br>Train employees on operational procedures and safety instructions.</p><br><br><p><br><strong>6. General Services Management (Soft Services)</strong></p><br><br><p>Supervise providers for:</p><br><br><p>Security<br>Cleaning<br>Cafeteria/pantry management</p><br><br><p><br>Monitor quality, hygiene, and cleanliness standards.<br>Ensure tracking of consumables and equipment stock.<br>Ensure the quality of reception services and compliance with company standards.<br>Regularly evaluate supplier performance through defined KPIs.</p><br><br><p><br><strong>7. Client Relations and Communication</strong></p><br><br><p>Act as the primary point of contact for client escalations related to infrastructure and general services.<br>Ensure regular communication on:</p><br><br><p>Technical operations<br>Incidents<br>Energy consumption<br>Equipment performance<br>Project progress</p><br><br> <br> <br> Required profile : <p><strong>Education</strong></p><br><br><p>Engineering Degree in Electrical Engineering or Mechanical Engineering.<br>Certifications in Facility Management, Project Management, or Health &amp; Safety are a plus.</p><br><br><p><strong>Experience</strong></p><br><br><p>Minimum 8 to 10 years of experience in managing general services and infrastructure.<br>Experience desired in a BPO, service center, call center, or data center environment.</p><br><br><p><strong>Technical Skills</strong></p><br><br><p>Proficiency in MEP systems and building automation solutions.<br>Excellent knowledge of the following standards:</p><br><br><p>ISO 9001<br>ISO 14001<br>ISO 45001</p><br><br><p><br>Good command of CMMS, CAFM, and BMS tools.<br>Solid experience in technical and development project management.</p><br><br><p><strong>Behavioral Skills</strong></p><br><br><p>Leadership and ability to manage multidisciplinary teams.<br>Excellent interpersonal and communication skills.<br>Sense of organization and ability to manage priorities.<br>Analytical thinking and problem-solving skills.<br>Results-oriented and continuous improvement mindset.</p><br><br><p><strong>Languages</strong></p><br><br><p>French: fluent<br>English: good level required</p><br><br> <br><br> </div>