Operation Specialist Jobs in Morocco
2397 Jobs Found
Rekrute
Morocco - Rabat
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Company culture : <p><strong>Capgemini</strong> is characterized by a predominantly <strong>collaborative culture</strong>, placing people, trust and teamwork at the core of its practices. A close management approach fosters guidance, empowerment and skills development within a supportive environment. This culture is reinforced by a strong <strong>organizational dimension</strong>, ensuring process rigor, reliability and operational efficiency. It is complemented by a <strong>competitive component</strong> focused on performance and customer satisfaction, while a more moderate <strong>innovation dimension</strong> supports the continuous evolution of services and expertise.
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<br> Job : <p>Join our dynamic team in the <strong>IT</strong> sector as a <strong>Salesforce Architect</strong> in <strong>Casablanca</strong>. You will join a visionary company where your expertise will be at the heart of our strategic projects.</p><br><br><p>Your role will be essential in designing and implementing robust and scalable Salesforce solutions, aligned with our business objectives. You will ensure the performance and optimization of our platform, contributing directly to our technological success.</p><br><br><p>Your responsibilities will include defining the Salesforce technical architecture, translating business needs into high-performing technical solutions, and supervising developments. You will also be responsible for technological watch and proposing continuous improvements.</p><br><br><ul><li>Design and document the overall architecture of Salesforce solutions.</li><li>Lead the technical and functional design phases.</li><li>Collaborate closely with business teams and developers.</li><li>Ensure the quality, security, and performance of implementations.</li><li>Provide advanced technical expertise on the Salesforce platform.</li></ul> <br> Required profile : <p>A degree of <strong>Master's level (Bac +5) or higher</strong> is required, ideally in <strong>IT</strong> or <strong>Electronics</strong>.</p><br><br><p>Significant experience of <strong>5 to 10 years</strong> in similar roles is essential. You have already proven your ability to design and deploy complex solutions on the Salesforce platform.</p><br><br><p>Your skills cover in-depth expertise in the Salesforce ecosystem (Sales Cloud, Service Cloud, Marketing Cloud, etc.).</p><br><br><ul><li>Mastery of Salesforce development languages and tools (Apex, Visualforce, Lightning Components).</li><li>Excellent analytical and problem-solving skills.</li><li>Ability to communicate effectively with various stakeholders.</li><li>Knowledge of project management methodologies (Agile).</li><li>Ability to work in a team and take initiative.</li></ul> <br><br> </div>
Rekrute
Morocco - Rabat
<h2 class="h5">Job description</h2>
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Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace.
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<br> Job : <p>Assigned to the logistics department, your role is to manage daily orders and ensure the supply of stores and warehouses based on forecasts and available stocks.</p><br><br><p>To do this, your <strong>areas of responsibility</strong> are:</p><br><br><p><strong>Order Management:</strong><br>• Validate the order proposals generated by demand planning and modify them if necessary.<br>• Analyze the quality of forecasts for your category in collaboration with the demand planner.<br>• Respond to the direct needs of stores and provide operational support for product availability.<br>• Ensure follow-up before and during events.<strong>Stock Monitoring:</strong><br>• Monitor stock levels in real-time using management tools and provide teams with reports.<br>• Avoid stockouts while minimizing overstocking, especially for perishable products.<br>• Propose solutions to optimize purchasing processes and reduce costs.<br>• Participate in projects to improve stock management tools and methods.<br><strong>Coordination with Suppliers:</strong><br>• Ensure delivery tracking.<br>• Assist the manager in negotiating returns.<br>• Manage disputes related to orders.<br><strong>Reporting:</strong><br>• Prepare and track performance indicators for your area. </p><br><br> <br> <br> Required profile : <p>With a Master's degree (Bac+5) in Business, Purchasing, Supply Chain, or any similar field, you have a first experience in which you have developed the following skills:</p><br><br><ul><li>Ability to analyze sales data and establish purchasing forecasts.</li><li>Ability to monitor the performance (reporting) of the activity within your scope and track indicators.</li></ul><p>Initiative & Reactivity are the assets and key success factors for this position.</p><br><br> <br><br> </div>
Rekrute
Morocco - Rabat
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <p>The PMO consultant will support a local project team and will be responsible for:</p><br><br><p>• <strong>Monitoring project compliance</strong>: Verify that deliverables and milestones meet the functional, technical, and business requirements defined upstream;<br>• <strong>Managing the tracking of acceptance criteria</strong> and associated action plans;<br>• <strong>Implementing a continuous improvement approach</strong>: Apply <strong>PDCA</strong> and <strong>Kaizen</strong> methods to optimize project processes and reduce non-quality issues;<br>• <strong>Tracking quality performance indicators</strong>: Monitor project KPIs (e.g., first-time pass rate for deliverables);<br>• <strong>Facilitating milestone reviews</strong>: Prepare and lead quality check-ins before steering committee meetings, with clear summaries on quality risks and corrective actions;<br>• <strong>Capitalizing on lessons learned</strong>: Identify best practices and areas for improvement for future projects through structured <strong>REX</strong> (lessons learned sessions);</p><br><br> <br> Required profile : <ul><li>Engineering school or M2 in Engineering</li><li>Professional experience ranging from 0 to 6 years after graduation.</li><li>Experience in the automotive/aerospace/railway sector</li><li>Ability to work on the client's site a minimum of 3 days/week</li><li>Mastery of quality fundamentals: project milestones, V&V, PMQ, PDCA, Kaizen, Six Sigma;</li><li>Very good command of office tools, including Excel/PPT</li><li>Knowledge and experience in automotive/aerospace/railway industrial environments</li><li>Developed consultant mindset: autonomous, flexible, proactive, client/result-oriented, "fast learner"</li><li>Very good communication skills</li><li>French C1 minimum</li></ul> <br><br> </div>
Confidential
Morocco - Boulemane
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description As a Senior Data Scientist, you will be responsible for the following tasks: - Development of predictive and prescriptive models: Design and train Customer Segmentation models (clustering, RFM, behavioral profiling). Develop personalized recommendation engines (collaborative filters, content-based filters, hybrid systems) to improve cross-selling and upselling. Develop Prediction models (churn, propensity, risk scoring, transaction volume forecasting). - Data and model engineering: Collaborate with Data Engineers to define features and prepare the necessary training pipelines from the Data Lakehouse (Cassandra, Hive, etc.). Implement MLOps best practices: model versioning, deployment automation, and performance monitoring in production (drift, bias). - Business value creation: Translate business needs (e.g., reduce churn, increase conversion rate) into Data Science problems. Interpret model results and communicate insights to Product Owners and business stakeholders. Contribute to enriching source systems and the Data Lakehouse with predictive data.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Education: Master's degree (Bac+5) in Engineering with a specialization in Data Science, Artificial Intelligence, or Applied Statistics/Mathematics. Experience: 3-5 years of proven experience on similar predictive modeling and recommendation systems projects. Technical Skills: Mastery of Machine Learning: Classic algorithms (regression, classification, clustering, time series) and Deep Learning (if applicable). AI Frameworks: Mastery of Python libraries (Scikit-learn, Pandas, XGBoost, TensorFlow, or PyTorch). Big Data & Tools: Knowledge of distributed environments (Spark/PySpark) and NoSQL databases (Cassandra, MongoDB). Ops & CI/CD: Familiarity with containerization environments (Docker) and model lifecycle management (MLOps). Technological ecosystem: Cloudera Data Platform, Microservices Architecture, Kafka, API Gateway (Axway), Keycloak. Methodology: Agile working methodologies (Scrum of Scrums, weekly progress meetings). Collaboration: Multidisciplinary team (Data Engineers, Lead Tech, Product Owners, Subject Matter Experts).</font></font></p><p></p></section>
Rekrute
Morocco - Rabat
<h2 class="h5">Job description</h2>
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<br> Company culture : <p>
<strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br>
<br> Job : <p><u><strong>Your mission:</strong></u></p><br><br><p>As a Customer Advisor, you will play a key role in the quality of the customer experience by:</p><br><br><ul><li>Responding to customer requests via phone, email, or chat.</li><li>Identifying and resolving problems or complaints to ensure their satisfaction.</li><li>Proposing personalized solutions to strengthen customer loyalty.</li><li>Contributing to the continuous improvement of services by sharing customer feedback and needs.</li></ul> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:</p><br><br><ul><li>Are perfectly fluent in French, both spoken and written.</li><li>Have excellent communication skills, are organized, independent, and positive.</li><li>Are proficient with digital tools and show curiosity for new technologies.</li><li>Enjoy taking on challenges and are customer-focused.</li></ul><p><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will get an email inviting you to take a series of interactive tests to evaluate your language and technical skills, and your personality.<br>2 Phone conversation<br>A first conversation with a member of the recruitment team to discover Concentrix and confirm your suitability for the position.<br>3 In-person interview</p><br><br><p>A meeting to discuss your profile in more detail and align your ambitions with our company culture.</p><br><br><p><u><strong>What we offer:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive compensation</p><br><br><ul><li>Language bonus for multilingual profiles</li><li>Performance bonuses</li><li>Regularity bonus starting from the 12th month</li><li>Special Eid al-Adha bonus</li></ul><p><u><strong>Social benefits:</strong></u></p><br><br><ul><li>Advantageous health insurance</li><li>Complementary retirement plan after one year</li><li>Flexible hours with the possibility of remote work after integration</li><li>Free access to the gym</li><li>Transport provided</li><li>Continuous training programs</li></ul><p><u><strong>Dynamic work environment:</strong></u></p><br><br><ul><li>Internal events and activities throughout the year</li><li>Activities aimed at strengthening team spirit and company culture</li></ul> <br><br> </div>
Rekrute
Morocco - Rabat
<h2 class="h5">Job description</h2>
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Job : <p>As a Systems and Network Administrator, you will play a central and structuring role in the daily management and evolution of our ERP information system and our IT infrastructure.</p><br><br><p><strong>Your main mission</strong></p><br><br><ul><li>Manage, secure, and optimize the entire IT system (networks, databases, servers), while ensuring optimal connectivity, smooth data transmission, and quality support for our users.</li><li>Reporting directly to the IT Project Manager, you will be involved in both technical fundamentals, compliance with company procedures, and the evolution of the IT architecture, in close collaboration with management and managers.</li></ul><p><strong>Your main responsibilities</strong></p><br><br><ul><li><strong>ERP Project Support and IT System Evolution</strong><ul><li>Participate in the deployment of the future ERP in collaboration with business teams and external providers.</li><li>Prepare and maintain the technical environment necessary for the ERP to function.</li><li>Ensure technical administration of the ERP solution: servers, databases, backups, access rights, and interfaces.</li><li>Support users in adopting new tools.</li><li>Participate in the continuous improvement of IT processes.</li></ul></li><li>Database Administration and Backup Management<ul><li>Ensure technical administration of the databases used by the company.</li><li>Participate in the installation, configuration, and optimization of database environments.</li><li>Guarantee the smooth running of backups and check their effectiveness.</li><li>Define and maintain a reliable organization of backup media.</li><li>Participate in the implementation of solutions ensuring data resilience and restoration.</li><li>Ensure compliance with access rules and information confidentiality.</li></ul></li><li><strong>Network Management, Configuration, and Security</strong><ul><li>Design, administer, and evolve the network architecture adapted to the company's needs.</li><li>Ensure the availability and performance of network infrastructures (LAN, Wi-Fi, Internet access, communication equipment).</li><li>Administer network equipment and ensure its maintenance.</li><li>Participate in defining and applying the IT security policy.</li><li>Implement cybersecurity best practices: access protection, rights management, antivirus protection, data security.</li><li>Ensure control over access to the information system and track it.</li><li>Identify, analyze, and resolve technical incidents related to infrastructures.</li></ul></li><li><strong>Systems and Server Administration</strong><ul><li>Install, configure, and administer the company's servers and IT equipment.</li><li>Ensure the monitoring and operational maintenance of infrastructures.</li><li>Administer Microsoft Windows environments and associated services.</li><li>Manage user accounts, access rights, and security policies.</li><li>Implement and follow IT operating procedures.</li><li>Document architectures, configurations, and technical interventions.</li></ul></li><li><strong>User Support, Monitoring, and Continuous Improvement</strong><ul><li>Provide local technical support to employees.</li><li>Diagnose and resolve hardware, software, and network incidents.</li><li>Advise users and propose solutions tailored to their needs.</li><li>Ensure technological watch on systems, networks, and cybersecurity solutions.</li><li>Identify improvement opportunities and propose evolutions to optimize IT system performance.</li></ul></li><li><strong>Operational Excellence and Brand Image</strong><ul><li>Strictly adhere to internal procedures and regulatory requirements applicable to the quality management system.</li><li>Ensure the proper organization, documentation, and archiving of the information system's technical elements.</li><li>Provide a reliable, responsive IT service focused on user satisfaction.</li><li>Contribute through professionalism to projecting a positive image of the IT function within the company.</li></ul></li></ul> <br> <br> Required profile : <p>Hold a degree of Bachelor's degree +3 or higher in Computer Science, Systems and Networks, or equivalent.</p><br><br><p>Proven experience in the administration of IT servers and networks.</p><br><br><p>Experience in ERP administration is desired.</p><br><br><p>Good command of Microsoft Windows environments.</p><br><br><p>Solid knowledge of network infrastructures and protocols.</p><br><br><p>Solid skills in database administration, operational cybersecurity, and identity and access management.</p><br><br><p>Ability to monitor technology trends and propose innovative solutions adapted to the company's needs.</p><br><br><p>Knowledge of technical administration of an ERP is an asset.</p><br><br><p>Rigor, organization, and a keen sense of discretion and confidentiality.</p><br><br><p>Structuring, pragmatic, solutions-oriented mindset with strong operational efficiency.</p><br><br><p>Good interpersonal skills, listening skills, and ability to interact and work in concert with management, managers, and teams.</p><br><br><p>Ability to work autonomously, take initiative, and effectively manage assigned tasks.</p><br><br> <br><br> </div>
Morocco - Rabat
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<span></span><p><b>Join Yazaki. Connect to the future. </b></p><br> <p><b>Country</b>: Morocco (MA) <br>
<b>City</b>: Tangier<br>
<b>Worksite / Location</b>: Tanger Plant </p><br> <p><b>Job Function</b>: CFO_IT <br>
<b>Job Discipline</b>: <br>
<b>Job Family</b>: Infrastructure</p><br> <p>Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a IT Technician L2 in our plant in [[location]].</p><br>
<p><strong><span>Qualifications:</span></strong></p><br>
<ul>
<li>Bac +2 / Bac +3 diploma in IT, Computer Networks, Systems Administration, or equivalent.</li>
<li>Minimum 2 years of experience in IT support, network support, or industrial IT environment.</li>
<li>Good knowledge of networking basics: LAN/WAN, TCP/IP, DNS, DHCP, VLANs, routing, and switching.</li>
<li>Experience with network equipment such as switches, routers, access points, and firewalls.</li>
<li>Good troubleshooting skills for network, connectivity, hardware, and software incidents.</li>
<li>Experience with Windows operating systems, Microsoft Office, and basic endpoint support.</li>
<li>Basic knowledge of Active Directory, user accounts, permissions, and group policies.</li>
<li>Experience supporting printers, scanners, thin clients, laptops, desktops, and shop floor devices.</li>
<li>Ability to perform preventive maintenance and monitor IT infrastructure.</li>
<li>Basic understanding of cybersecurity rules, access control, and IT security best practices.</li>
<li>Ability to document technical actions, update network diagrams, and follow IT procedures.</li>
<li>Experience using ticketing tools such as ServiceNow or similar ITSM platforms is a plus.</li>
<li>Good communication skills in French and English.</li>
<li>Ability to work under pressure and respond quickly to production-impacting issues.</li>
<li>Team spirit, autonomy, discipline, and strong sense of responsibility.</li>
<li>Previous experience in an automotive or manufacturing environment is a strong plus.</li>
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<p><strong><span>Key Responsibilities:</span></strong></p><br>
<ul>
<li>Provide first and second-level IT support to users across all departments.</li>
<li>Install, configure, maintain, and troubleshoot IT equipment such as desktops, laptops, printers, scanners, and peripherals.</li>
<li>Support hardware, software, network, and application-related incidents.</li>
<li>Manage and resolve IT support tickets within SLA deadlines, escalating issues when required.</li>
<li>Ensure quick first-response support for production-impacting incidents.</li>
<li>Monitor the status of IT systems, computers, printers, and network equipment.</li>
<li>Support network connectivity troubleshooting: LAN, Wi-Fi, IP configuration, DNS, DHCP, and VLAN-related issues.</li>
<li>Ensure compliance with Yazaki IT standards, security rules, and plant procedures.</li>
<li>Coordinate with internal IT teams, vendors, and other departments for issue resolution.</li>
<li>Support shop floor IT devices and ensure minimum downtime for production areas.</li>
<li>Participate in preventive maintenance and continuous improvement of IT services.</li>
</ul>
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</ul><p>At Yazaki, we are committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship. </p><br> <p>We are looking forward to receiving your application and to get to know you. Please apply by clicking the 'Apply Now' button. We wish you all the success in your application! </p><br> <p>Ps. Didn't find what you are looking for?<br> Take a look at our careers page! Be careful though, you might find your next dream job. </p><br>
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Morocco - Rabat
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<p><strong>AXA ASSURANCE MAROC</strong> recrute pour le compte de sa <strong>Direction Stratégie, Opérations et Technologie Afrique Atlantique </strong>un/une <strong>Développeur IT</strong> :</p><br><p><strong><u>Mission du poste : </u></strong></p><br><p> Le rôle du <strong>Développeur IT</strong> est de réaliser le développement informatique et la maintenance des outils informatiques. Expert dans un ou plusieurs langages de programmation, il participe et/ou assure l’analyse d’une application informatique à partir d’un cahier des charges.</p><br><p><strong><u>Activités du poste :</u></strong></p><br><p>Le <strong>Développeur IT</strong> exerce tout ou une partie des activités principales suivantes :</p><br><p><strong>L’analyse :</strong></p><br><p>• Etudier la faisabilité de la demande et la dimensionner (coût, délai, besoin, ...)<br>• Analyser le cahier des charges et participer à l’analyse fonctionnelle et technique<br>• Effectuer l’analyse organique de l’application et élaborer les dossiers de programmation<br>• Participer à la structure des fichiers et des tables</p><br><p><strong>La mise en œuvre :</strong></p><br><p>• Ecrire tout ou partie des programmes en respectant les normes et les standards en vigueur<br>• Elaborer des jeux de tests (unitaires ou d’intégration) et les exploiter<br>• Définir les procédures de reprise sur incidents<br>• Elaborer la documentation fonctionnelle et technique de l’application<br>• Contrôler la qualité du produit livré (fiabilité, ergonomie, ...)<br>• S’assurer de la faisabilité des solutions retenues auprès de la production/technique<br>• Assurer la mise en production de l’application<br>• Contrôler la bonne exécution des travaux batch</p><br><p><strong>Le suivi et l’amélioration :</strong></p><br><p>• Assister les opérateurs en cas de problèmes ponctuels<br>• Diagnostiquer ou aider au diagnostic des pannes et proposer des solutions<br>• Modifier et faire évoluer l’application en fonction des demandes des utilisateurs ou des évolutions techniques légales<br>• Participer à des réflexions concernant les améliorations des techniques de développement ou de mise en œuvre des solutions</p><br><p>En outre, et de façon non limitative, il peut être amené à effectuer toute mission à la demande de sa hiérarchie, compatible avec sa fonction.</p><br><p> <strong><u>Compétences requises:</u></strong></p><br><p><u>Compétences techniques :</u></p><br><ul><li>Maîtrise des méthodes de programmation</li><li>Maîtrise des applications informatiques dont il a la charge</li><li>Connaissance du métier et ses enjeux dans la branche dans laquelle il intervient</li></ul><p> <u>Compétences transversales :</u></p><br><ul><li>Sens de l'organisation et du détail</li><li>Capacités d'analyse</li><li>Respect des règles et procédures</li><li>Capacité à innover et proposer</li><li>Capacité à travailler méthodiquement dans la répétitivité</li></ul><p> <strong><u>Profil recherché :</u></strong></p><br><ul><li>De formation Bac+5 d’une université ou école d’ingénieur informatique;</li><li>Expérience d’au moins 3 ans sur un poste similaire dans le développement informatique sur le langage ciblé.</li></ul><p>Si le descriptif correspond à votre profil et motivations professionnelles, merci de nous faire parvenir vos CV.</p><br><p><strong>Pourquoi rejoindre AXA Assurance Maroc ?</strong></p><br><ul><li>AXA est un des leaders de l’assurance et de la gestion d’actifs à travers le monde.</li><li>Nous aidons nos 108 millions de clients à traverser les petites et grandes difficultés de la vie.</li><li>Accéder à des opportunités de développement professionnel et de formation continue pour favoriser votre croissance au sein de notre entreprise et enrichir votre panel de compétences.</li><li>Evoluer dans une culture d'entreprise basée sur l’agilité, la performance individuelle et collective, la collaboration et l'éthique.</li><li>Être collaborateur AXA Assurance Maroc, c’est rejoindre un environnement de travail inclusif et diversifié, où chaque individu est valorisé et a la possibilité de s'épanouir.</li><li>Tous nos emplois sont ouverts aux personnes en situation d’handicap.</li></ul> </div>
Rekrute
Morocco - Rabat
<h2 class="h5">Job description</h2>
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Company culture : <p><strong>Akdital </strong>is driven by a strong <strong>performance-oriented</strong> culture, where ambition, high standards, and continuous improvement are key to delivering exceptional healthcare.<br>
This competitive mindset is balanced by a real commitment to <strong>innovation</strong>, supporting the development of new medical and organizational practices.<br>
<strong>Collaboration</strong> also plays an important role, with solid teamwork and supportive management in a demanding environment.<br>
A structured and disciplined approach ensures the <strong>quality, safety, and reliability</strong> essential to the medical sector.
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<br> Job : <ul><li>Ensure the administrative management of staff (contracts, amendments, certificates, administrative files, monitoring of absences and leave, etc.).</li><li>Prepare, check, and ensure the follow-up of variable payroll elements in coordination with stakeholders.</li><li>Ensure the compliance of staff files with current regulations.</li><li>Manage disciplinary procedures in compliance with legal provisions and internal procedures.</li><li>Ensure the follow-up of disciplinary sanctions and support managers in their implementation.</li><li>Guarantee the application of HR policies and compliance with legal and social obligations.</li><li>Advise employees and managers on administrative and regulatory issues related to human resources.</li><li>Develop and monitor HR dashboards and indicators.</li><li>Participate in various projects and actions for the development of the HR function.</li></ul> <br> Required profile : <p>Educated at Bachelor's or Master's level (Bac+3 to Bac+5) in Human Resources, Management, or equivalent.<br>Minimum 3 years of experience as an HR generalist, ideally in a structured environment.<br>Good command of Moroccan social legislation and labor law.<br>Proven experience in payroll management, staff administration, and handling disciplinary cases.<br>Organized, rigorous, discreet, and excellent interpersonal skills.</p><br><br> <br><br> </div>
BCGDV
Morocco - Rabat
<h2 class="h5">Job description</h2>
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<p>Who We Are</p><br><br><p><span>Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.</span><br><span>To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. </span></p><br><br><p>What You'll Do</p><br><br><p><span>As a Project Leader at BCG’s Casablanca office, you will lead consulting teams and work closely with senior executives cross-sector, for example, mining, financial services, government or public sector or industrial goods to address their most critical strategic and operational challenges. You will play a key role in structuring complex problems, developing recommendations, and ensuring projects deliver meaningful and sustainable impact.<br></span></p><br><br><br><p><span>You will collaborate with colleagues and industry experts across Casablanca and BCG’s global network to help clients navigate disruption, accelerate digital transformation, strengthen risk and regulatory capabilities, and unlock new growth opportunities.</span></p><br><br><br><p><span><strong>Examples of engagements may include:</strong></span></p><br><br><ul><li><span>Develop a growth strategy for the retail banking business of an African financial group</span></li><li><span>Develop a Decarbonization Roadmap for Global Fertilizer Player </span></li><li><span>Building comprehensive Target Operating Model for Crisis Management in Mining </span></li><li><span><span>Physical Climate Risk Assessment for an Oil and Gas Player</span> </span></li></ul><br><p><span><strong>On a day-to-day basis, you will:</strong></span></p><br><br><ul><li><span>Lead project teams to analyse complex challenges and deliver strategic recommendations across sectors</span></li><li><span>Translate analytical insights into clear, actionable strategies for senior client stakeholders</span></li><li><span>Manage project execution, ensuring high-quality delivery, strong collaboration, and timely outcomes</span></li><li><span>Build trusted relationships with client leaders and facilitate productive discussions and decision-making</span></li><li><span>Coach and develop junior consultants, fostering a collaborative and high-performing team environment</span></li><li><span>Contribute to knowledge development and thought leadership within BCG’s practices</span></li><li><span>Support business development activities, including proposal preparation and client engagement</span></li></ul><br><p>What You'll Bring</p><br><br><ul><li><span>7 to 12 years of relevant experience in top-tier consulting, or a related industry with demonstrated consulting experience</span></li><li><span>Deep expertise in one or more sectors (for example, mining, industrial goods, automotive, energy, government/ public, banking/ financial services, digital transformations)</span></li><li><span>Demonstrated expertise in project management and leadership to provide proficiency in prioritizing and balancing multiple project demands</span></li><li><span>Excellent analytical, and strategic thinking abilities to develop transformative solutions</span></li><li><span>Exceptional stakeholder management and communication skills to engage and align cross functional teams</span></li><li><span>Adept at relationship building and client management across various levels.</span></li><li><span>Commitment to inclusivity, developing others and creating an environment of mutual trust and respect</span></li></ul><br><p>Who You'll Work With</p><br><br><p><span>BCG aims to be the consultant of choice for leaders in the consulting industry. The Casablanca office operates at the intersection of some of the region's most complex strategic challenges- from large-scale industrial transformation to financial sector evolution and the energy transition. You will work alongside senior BCG leaders and collaborate across offices to bring the best of the firm to every engagement.</span></p><br><br><br><p>Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. <br>BCG is an E - Verify Employer. Click here for more information on E-Verify.</p><br><br> <br> </div>
Morocco - Rabat
<h2 class="h5">Job description</h2>
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<p><i>As the world’s cities grow more complex, people’s need to move easily becomes even more important. Enabling urban flow requires talent and ambition. Together at KONE, we create the new urban reality. Your career is a journey, and how you travel makes a difference.</i></p><br><p><i>It's time to make a move. Join our flow.</i></p><br><p>As a global leader in the elevator and escalator industry, we believe in improving performance through inspiring, engaging and developing our people. Being a part of a global network of people, we are looking for a unique individual that would leverage working in a culture that fosters innovation and empowers individuals to make a difference.</p><br><p>Reporting directly to the<b> Head of Africa Major Projects</b>, we are looking for an energetic and enthusiastic <b>Project Manager</b> to be based in our <b>Casablanca/Marrakech/Rabat</b> office. In this role, you will lead the installation team and be responsible for planning, organizing, and directing the completion of all projects for KONE while ensuring these projects are on time, on budget, and within scope. The position will also require you to manage specific large projects where you will be accountable for managing the scope, schedule and budget of the assigned project(s). You will be the interface with all key stakeholders both internally and externally during the project, especially focusing on continuous, proactive collaboration with the customer.</p><br><p>This is a unique opportunity to join a team of professionals who believe that one of KONE’s value propositions to the customer is the focus on delivering projects on time and on budget without compromising Safety and Quality. If you feel you have what it takes and can add significant value to this role and department then apply for this exciting opportunity!</p><br><p><b><span>What You Will Do</span></b></p><br><p>Site Supervision & Project Management</p><br><ul><li>Lead the safe and successful delivery of elevator and escalator installation projects from handover to completion.</li><li>Ensure full compliance with KONE safety, quality, and environmental standards.</li><li>Plan and manage installation schedules, resources, materials, tools, and subcontractors to ensure projects are delivered on time and within budget.</li><li>Monitor project costs and financial performance, maintaining profitability and achieving project targets.</li><li>Coordinate project handovers with the Sales team and ensure sites are fully prepared before installation begins.</li><li>Manage project administration, including workforce planning, progress reporting, documentation, and updates within KONE systems.</li><li>Work closely with Finance to ensure invoicing and payment milestones align with contractual requirements.</li><li>Oversee final inspections, testing, commissioning, and the successful handover of completed installations to the Service team.</li></ul><p>Customer & Subcontractor Management</p><br><ul><li>Deliver an exceptional customer experience through high-quality project execution and regular communication.</li><li>Manage subcontractor performance, ensuring compliance with KONE safety and quality standards.</li><li>Build strong relationships with customers and subcontractors to support successful project delivery.</li><li>Identify opportunities for project variations and additional sales opportunities.</li></ul><p>Leadership & People Management</p><br><ul><li>Lead, coach, and develop installation teams, promoting a culture of safety, quality, and continuous improvement.</li><li>Set clear objectives, allocate resources effectively, and monitor team performance.</li><li>Support employee development through coaching, training, and performance feedback.</li></ul><p><b><span>Are you the one?</span></b></p><br><ul><li><span>Engineering Degree</span></li><li><span>3+ years of experience in PM role </span></li><li><span>Experience in Elevator and escalator industry is an advantage</span></li><li><span>Proven experience in the construction or engineering industry, with responsibility for site supervision, project coordination, and subcontractor management.</span></li><li><span>Excellent English, Arabic and French language skills </span></li><li><span>Strong communication skills.</span></li><li><span>Excellent negotiation skills and ability to take initiatives.</span></li><li><span>PMP certificate is a plus.</span></li></ul><p><b><span>What do we offer?</span></b></p><br><ul><li>Great dynamic team promoting a collaborative environment.</li><li>Total reward elements that engage and motivate our employees and help us make KONE a great place to work.</li><li>Comprehensive learning and development programs covering a wide range of professional skills.</li><li>Engaging job with position description and clear targets.</li><li>Regular feedback through performance discussions.</li><li>Opportunities for individual development.</li><li>An ethical business environment.</li><li>Mentoring and coaching programs.</li><li>Flexibility, trust and respect.</li><li>Value-based culture, behaviors and ethics.</li><li>Sustainability and innovation.</li><li>Working for a successful organization.</li></ul><p><i>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.</i></p><br><p>Read more on <span><i><u>https://kone.com/global/en/careers.html</u></i></span></p><br> </div>
Morocco - Rabat
<h2 class="h5">Job description</h2>
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<p><span><strong>AXA ASSURANCE MAROC</strong> recrute pour le compte de sa <strong>Direction Développement, Réseaux & Marché Particuliers </strong>un/une <strong>PMO</strong> :</span></p><br><p><span><strong><u>Mission du poste : </u></strong></span></p><br><p><span>Rattaché à la Direction Développement Commercial et Animation Réseaux, le PMO accompagne le pilotage de l’activité et des initiatives stratégiques, des projets de transformation et du portefeuille de projets de la Direction. </span><br><span>Il aide à la prise de décision en réalisant des analyses, des études d'opportunité et des business cases, tout en assurant le suivi de la performance des actions engagées.</span></p><br><p><span><strong><u>Activités du poste :</u></strong></span></p><br><p><span> <strong>Transformation et gestion de projets</strong></span><br><span>• Piloter ou coordonner les projets internes et transverses pour la Direction ;</span><br><span>• Structurer les projets, définir les feuilles de route et suivre leur exécution ;</span><br><span>• Assurer le suivi de l’avancement, des risques, des dépendances et des arbitrages nécessaires ;</span><br><span>• Coordonner les différentes parties prenantes internes et externes ;</span><br><span>• Animer les instances de gouvernance et les comités de pilotage ;</span><br><span>• Assurer le suivi budgétaire des projets et le respect des objectifs qualité, coûts et délais ;</span><br><span>• Accompagner les actions de conduite du changement et de communication associée aux projets.</span></p><br><p><br><span><strong>Pilotage stratégique et aide à la décision</strong></span><br><span>• Réaliser des analyses, études d’opportunités et diagnostics ;</span><br><span>• Construire des business cases et évaluer les impacts financiers, commerciaux et opérationnels des initiatives envisagées ;</span><br><span>• Préparer les supports de décision destinés aux Comités ;</span><br><span>• Identifier les leviers de croissance, d’amélioration de la performance commerciale et d’optimisation des processus ;</span><br><span>• Assurer le suivi des indicateurs stratégiques de la Direction et proposer des plans d’actions correctifs lorsque nécessaire.</span></p><br><p><br><span><strong>Excellence opérationnelle</strong></span><br><span>• Développer et mettre en œuvre des outils de pilotage, tableaux de bord et reportings de performance ;</span><br><span>• Formaliser les processus, référentiels et les bonnes pratiques ;</span><br><span>• Contribuer à l'amélioration continue de l'organisation et des modes de fonctionnement ; </span><br><span>• Veiller à la bonne appropriation des dispositifs mis en place par les équipes concernées ;</span><br><span>• Assurer la préparation et la conduite de l’ensemble des réunions de la direction ainsi que le suivi des décisions ;</span><br><span>• Formaliser les reportings et els rapports d’activité.</span></p><br><p><span> <strong><u>Compétences requises:</u></strong></span></p><br><p><span><u>Compétences techniques :</u></span></p><br><p><span>• Excellentes capacités d’analyse quantitative et qualitative ;</span><br><span>• Solide maîtrise des techniques de résolution de problèmes et de structuration de recommandations ;</span><br><span>• Expérience dans l’élaboration de business cases et d’analyses financières ;</span><br><span>• Maîtrise des outils de gestion de projet et de pilotage de portefeuille ;</span><br><span>• Excellente maîtrise des outils d’analyse de données (Excel, BI…) et de présentations (PowerPoint, Thinkcell…) ;</span><br><span>• Capacité à produire des livrables exécutifs.</span></p><br><p><span> <u>Compétences transversales :</u></span></p><br><p><span>• Forte capacité de synthèse et de structuration ;</span><br><span>• Esprit stratégique et orientation résultats ;</span><br><span>• Leadership et capacité à influencer sans lien hiérarchique ;</span><br><span>• Excellentes qualités de communication écrite et orale ;</span><br><span>• Autonomie, rigueur et sens de l’initiative ;</span><br><span>• Forte capacité d’adaptation et de gestion des priorités ;</span><br><span>• Capacité à évoluer dans des environnements complexes et exigeants ;</span><br><span>• Orientation Client et satisfaction Client.</span></p><br><p><span> <strong><u>Profil recherché :</u></strong></span></p><br><p><span>• Formation supérieure Bac+5 (Grande École d’Ingénieurs, de Commerce ou Université de premier plan) ; </span><br><span>• Expérience de 5 à 10 ans en cabinet de conseil en stratégie ou en transformation, ou dans une fonction de PMO stratégique, transformation ou développement ; </span><br><span>• Une expérience dans les secteurs des services financiers, de l’assurance ou de la distribution constitue un atout ;</span><br><span>• Excellente maîtrise du français et de l’anglais. </span></p><br><p><span>Si le descriptif correspond à votre profil et motivations professionnelles, merci de nous faire parvenir vos CV.</span></p><br><p><span><strong>Pourquoi rejoindre AXA Assurance Maroc ?</strong></span></p><br><ul><li><span>AXA est un des leaders de l’assurance et de la gestion d’actifs à travers le monde.</span></li><li><span>Nous aidons nos 108 millions de clients à traverser les petites et grandes difficultés de la vie.</span></li><li><span>Accéder à des opportunités de développement professionnel et de formation continue pour favoriser votre croissance au sein de notre entreprise et enrichir votre panel de compétences.</span></li><li><span>Evoluer dans une culture d'entreprise basée sur l’agilité, la performance individuelle et collective, la collaboration et l'éthique.</span></li><li><span>Être collaborateur AXA Assurance Maroc, c’est rejoindre un environnement de travail inclusif et diversifié, où chaque individu est valorisé et a la possibilité de s'épanouir.</span></li><li><span>Tous nos emplois sont ouverts aux personnes en situation d’handicap.</span></li></ul> </div>
Morocco - Rabat
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong>AXA ASSURANCE MAROC</strong> recrute pour le compte de sa <strong>Direction Développement, Réseaux & Marché Particuliers </strong>un/une <strong>PMO</strong> :</span></p><br><p><span><strong><u>Mission du poste : </u></strong></span></p><br><p><span>Rattaché à la Direction Développement Commercial et Animation Réseaux, le PMO accompagne le pilotage de l’activité et des initiatives stratégiques, des projets de transformation et du portefeuille de projets de la Direction. </span><br><span>Il aide à la prise de décision en réalisant des analyses, des études d'opportunité et des business cases, tout en assurant le suivi de la performance des actions engagées.</span></p><br><p><span><strong><u>Activités du poste :</u></strong></span></p><br><p><span> <strong>Transformation et gestion de projets</strong></span><br><span>• Piloter ou coordonner les projets internes et transverses pour la Direction ;</span><br><span>• Structurer les projets, définir les feuilles de route et suivre leur exécution ;</span><br><span>• Assurer le suivi de l’avancement, des risques, des dépendances et des arbitrages nécessaires ;</span><br><span>• Coordonner les différentes parties prenantes internes et externes ;</span><br><span>• Animer les instances de gouvernance et les comités de pilotage ;</span><br><span>• Assurer le suivi budgétaire des projets et le respect des objectifs qualité, coûts et délais ;</span><br><span>• Accompagner les actions de conduite du changement et de communication associée aux projets.</span></p><br><p><br><span><strong>Pilotage stratégique et aide à la décision</strong></span><br><span>• Réaliser des analyses, études d’opportunités et diagnostics ;</span><br><span>• Construire des business cases et évaluer les impacts financiers, commerciaux et opérationnels des initiatives envisagées ;</span><br><span>• Préparer les supports de décision destinés aux Comités ;</span><br><span>• Identifier les leviers de croissance, d’amélioration de la performance commerciale et d’optimisation des processus ;</span><br><span>• Assurer le suivi des indicateurs stratégiques de la Direction et proposer des plans d’actions correctifs lorsque nécessaire.</span></p><br><p><br><span><strong>Excellence opérationnelle</strong></span><br><span>• Développer et mettre en œuvre des outils de pilotage, tableaux de bord et reportings de performance ;</span><br><span>• Formaliser les processus, référentiels et les bonnes pratiques ;</span><br><span>• Contribuer à l'amélioration continue de l'organisation et des modes de fonctionnement ; </span><br><span>• Veiller à la bonne appropriation des dispositifs mis en place par les équipes concernées ;</span><br><span>• Assurer la préparation et la conduite de l’ensemble des réunions de la direction ainsi que le suivi des décisions ;</span><br><span>• Formaliser les reportings et els rapports d’activité.</span></p><br><p><span> <strong><u>Compétences requises:</u></strong></span></p><br><p><span><u>Compétences techniques :</u></span></p><br><p><span>• Excellentes capacités d’analyse quantitative et qualitative ;</span><br><span>• Solide maîtrise des techniques de résolution de problèmes et de structuration de recommandations ;</span><br><span>• Expérience dans l’élaboration de business cases et d’analyses financières ;</span><br><span>• Maîtrise des outils de gestion de projet et de pilotage de portefeuille ;</span><br><span>• Excellente maîtrise des outils d’analyse de données (Excel, BI…) et de présentations (PowerPoint, Thinkcell…) ;</span><br><span>• Capacité à produire des livrables exécutifs.</span></p><br><p><span> <u>Compétences transversales :</u></span></p><br><p><span>• Forte capacité de synthèse et de structuration ;</span><br><span>• Esprit stratégique et orientation résultats ;</span><br><span>• Leadership et capacité à influencer sans lien hiérarchique ;</span><br><span>• Excellentes qualités de communication écrite et orale ;</span><br><span>• Autonomie, rigueur et sens de l’initiative ;</span><br><span>• Forte capacité d’adaptation et de gestion des priorités ;</span><br><span>• Capacité à évoluer dans des environnements complexes et exigeants ;</span><br><span>• Orientation Client et satisfaction Client.</span></p><br><p><span> <strong><u>Profil recherché :</u></strong></span></p><br><p><span>• Formation supérieure Bac+5 (Grande École d’Ingénieurs, de Commerce ou Université de premier plan) ; </span><br><span>• Expérience de 5 à 10 ans en cabinet de conseil en stratégie ou en transformation, ou dans une fonction de PMO stratégique, transformation ou développement ; </span><br><span>• Une expérience dans les secteurs des services financiers, de l’assurance ou de la distribution constitue un atout ;</span><br><span>• Excellente maîtrise du français et de l’anglais. </span></p><br><p><span>Si le descriptif correspond à votre profil et motivations professionnelles, merci de nous faire parvenir vos CV.</span></p><br><p><span><strong>Pourquoi rejoindre AXA Assurance Maroc ?</strong></span></p><br><ul><li><span>AXA est un des leaders de l’assurance et de la gestion d’actifs à travers le monde.</span></li><li><span>Nous aidons nos 108 millions de clients à traverser les petites et grandes difficultés de la vie.</span></li><li><span>Accéder à des opportunités de développement professionnel et de formation continue pour favoriser votre croissance au sein de notre entreprise et enrichir votre panel de compétences.</span></li><li><span>Evoluer dans une culture d'entreprise basée sur l’agilité, la performance individuelle et collective, la collaboration et l'éthique.</span></li><li><span>Être collaborateur AXA Assurance Maroc, c’est rejoindre un environnement de travail inclusif et diversifié, où chaque individu est valorisé et a la possibilité de s'épanouir.</span></li><li><span>Tous nos emplois sont ouverts aux personnes en situation d’handicap.</span></li></ul> </div>
Rekrute
Morocco - Rabat
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace.
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<br> Job : Position : <p>Assigned to the store management, your role is to ensure the implementation of the HR strategy.</p><br><br> <p>For this, your <strong>areas of responsibility</strong> are:</p><br><br> <ul> <li>Administration & social affairs</li> <li>Training</li> <li>Recruitment</li> <li>Reporting and activity KPIs<br></li> </ul> <br> <br> <br> <br> Required profile : Profile sought :<p>With a Bac+4/5 degree in HR, you have <strong>proven experience of more than 2 years</strong> in which you have developed the following skills:</p><br><br><ul> <li>Ability to ensure legal monitoring regarding the labor code related to social affairs</li> <li>Ability to manage social relations</li> <li>Ability to write professional documents</li> <li>Ability to facilitate the expression of expectations in terms of training and/or recruitment (plan, description, announcements) and to analyze needs (training actions, required profiles)</li> <li>Ability to monitor the performance (reporting) of the activity within its scope and track indicators</li> </ul><br> <br><br> </div>
Rekrute
Morocco - Rabat
<h2 class="h5">Job description</h2>
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Job : <p>Join our dynamic team in the <strong>Distribution</strong> sector in <strong>Casablanca</strong> as a <strong>Litigation Officer</strong>. This is a unique opportunity to use your legal expertise within a growing company, where your role will be central to managing and resolving disputes.</p><br><br> <br> Required profile : <p><strong>Profile:</strong><br>Litigation Officer<br>Minimum Bac + 2 in French law or equivalent French degree<br>At least 2 years of experience</p><br><br><p><strong>Responsibilities:</strong></p><br><br><p>• Opening litigation files<br>• Following up on litigation files with HR and regional managers.<br>• Following up on litigation files with lawyers.<br>• Preparing and updating a detailed follow-up of legal files<br>• Preparing and following up on proxies<br>• Preparing litigation file contents to be given to lawyers<br>• Preparing litigation file contents to be given to insurance<br>• Preparing litigation file contents to be given to experts<br>• Following up on litigation files with bailiffs<br>• Monitoring the status of rent payments for premises to be deposited at the court.<br>• Monitoring the aged balance of litigation clients<br>• Monitoring the collection status of litigation files<br>• Representing the company in investigative hearings at courts<br>• Representing the company to listen and confirm complaints at police stations<br>• Retrieving or submitting documents at courts<br>• Preparing and submitting complaints to the King's prosecutor</p><br><br><br><p><br><strong>Required Skills:</strong><br>- Reactivity<br>- Thoroughness<br>- Good command of the French language<br>- Analytical and synthesis skills<br>- Coordination and follow-up skills to close actions</p><br><br><p><br><strong>Type of contract: to be discussed</strong></p><br><br><p><strong>Salary: to be discussed</strong></p><br><br><br><p>If you are ready to take on this exciting challenge and your profile matches our expectations, do not hesitate to apply now using the "Send my CV to the recruiter" button.</p><br><br> <br><br> </div>
Rekrute
Morocco - Rabat
<h2 class="h5">Job description</h2>
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<p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br>
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<br> Company culture : <p><strong>McDonald’s Morocco</strong> is built on a <strong>cooperative culture</strong> that values people, teamwork and mutual support. A close management approach encourages guidance, empowerment and collective commitment. This collaborative foundation is complemented by a <strong>strong performance-driven mindset</strong>, focused on results and customer satisfaction. It operates within a <strong>well-structured organizational framework</strong> that ensures efficiency, quality and consistency, with innovation playing a more focused supporting role.
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<br> Job : <p>The Manager (the 2nd Assistant) is responsible for the good management of the restaurant. They constantly ensure quality, service, cleanliness during their shift, and the safety of the restaurant's property and employees.</p><br><br><p><strong>Main Activities</strong></p><br><br><ul><li>Ensure that all staff prioritize customer satisfaction, while respecting McDonald's standards for Safety, Food Safety, Quality, Service, and Cleanliness;</li><li>Manage the opening and/or closing of the restaurant;</li><li>Manage stock and supplies;</li><li>Schedule team members' hours and non-productive tasks;</li><li>Evaluate team members' performance;</li><li>Manage the team members' training system;</li><li>Ensure the execution of preventive maintenance tasks;</li></ul><p><strong>Professional Development</strong></p><br><br><p>If they have the potential in terms of behavioral, managerial, and operational skills, they can progress to the position of 1st Assistant after meeting the criteria for the appointment committee and potentially obtaining the position of Restaurant Director once their skills are confirmed.</p><br><br> <br> <br> Required profile : <p>This position is open to those with a Bac+2 degree or higher, regardless of the field of study. Prior experience in Management, Customer Relations, Sales, etc., is desirable for this role.</p><br><br><p><strong>Skills</strong></p><br><br><ul><li>Mastery of customer relations</li><li>Team leadership</li><li>Professional command of the French language</li></ul> <br><br> </div>
Rekrute
Morocco - Rabat
<h2 class="h5">Job description</h2>
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<br> Company culture : <p>
<strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br>
<br> Job : <p><u><strong>Your mission:</strong></u></p><br><br><p>As a Customer Advisor, you will play a key role in the quality of the customer experience by:</p><br><br><p>• Responding to customer requests via phone, email, or chat.<br>• Identifying and resolving problems or complaints to ensure their satisfaction.<br>• Offering personalized solutions to strengthen customer loyalty.<br>• Contributing to the continuous improvement of services by sharing customer feedback and needs.<br> </p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:</p><br><br><p>• Perfectly master French, both spoken and written.<br>• Have excellent communication skills, are organized, independent, and positive.<br>• Master digital tools and are curious about new technologies.<br>• Enjoy taking on challenges and are customer satisfaction oriented.</p><br><br><p><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to evaluate your language and technical skills and your personality.<br>2 Phone exchange<br>A first discussion with a member of the recruitment team to discover Concentrix and confirm your suitability for the role.<br>3 In-person interview<br>A meeting to further explore your profile and align your ambitions with our company culture.</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive compensation<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus starting from the 12th month<br>• Special Eid al-Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Supplementary pension after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal events and activities throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br> </p><br><br> <br><br> </div>
Rekrute
Morocco - Rabat
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p>
<strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br>
<br> Job : <p><u><strong>Your mission:</strong></u></p><br><br><p>As a Customer Advisor, you will play a key role in the quality of the customer experience by:</p><br><br><p>• Responding to customer requests via phone, email, or chat.<br>• Identifying and resolving problems or complaints to ensure their satisfaction.<br>• Offering personalized solutions to strengthen customer loyalty.<br>• Contributing to the continuous improvement of services by sharing customer feedback and needs.<br> </p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:</p><br><br><p>• Are perfectly fluent in French, both spoken and written.<br>• Have excellent communication skills, are organized, independent, and positive.<br>• Are proficient with digital tools and curious about new technologies.<br>• Enjoy tackling challenges and are focused on customer satisfaction.</p><br><br><p><u><strong>Recruitment Process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to assess your language and technical skills, and your personality.<br>2 Phone conversation<br>A first conversation with a member of the recruitment team to discover Concentrix and confirm your suitability for the role.<br>3 In-person interview<br>A meeting to delve deeper into your profile and align your ambitions with our company culture.</p><br><br><p><u><strong>What we offer:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive salary<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus starting from the 12th month<br>• Special Eid al-Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Supplementary pension after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal activities and events throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br> </p><br><br> <br><br> </div>
Customer Advisor (F/M) - Customer Service - Meknes - French / English | Meknès (Morocco)
Customer Service
Rekrute
Morocco - Rabat
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p>
<strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br>
<br> Job : <p><u><strong>Your mission:</strong></u></p><br><br><p>As a Customer Advisor, you will play a key role in the quality of the customer experience by:</p><br><br><p>• Responding to customer requests via phone, email, or chat.<br>• Identifying and resolving problems or complaints to ensure their satisfaction.<br>• Offering personalized solutions to strengthen customer loyalty.<br>• Contributing to the continuous improvement of services by sharing customer feedback and needs.<br> </p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:<br>• Perfectly master French, both spoken and written.<br>• Have excellent communication skills, are organized, independent, and positive.<br>• Master digital tools and show curiosity for new technologies.<br>• Enjoy taking on challenges and are customer satisfaction oriented.</p><br><br><p><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to assess your language, technical, and personality skills.<br>2 Phone call<br>An initial call with a member of the recruitment team to discover Concentrix and validate suitability for the position.<br>3 In-person interview<br>A meeting to delve deeper into your profile and align your ambitions with our company culture.</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive remuneration<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus starting from the 12th month<br>• Special Eid El Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Supplementary retirement plan after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal events and activities throughout the year<br>• Activities aimed at strengthening team spirit and company culture</p><br><br> <br><br> </div>
Rekrute
Morocco - Rabat
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace.
</p><br><br>
<br> Job : Assigned to the non-merchant purchasing department, your mission is to negotiate IT purchases while reducing expenses and costs. Ensure that purchases support the company's overall strategy in terms of operational efficiency and sustainability.<br>To do this, your areas of responsibility are:<br> <br><ul><li>Collaborate closely with the IT department to identify their needs and ensure that purchases meet operational requirements.</li><li>Diversify and expand the supplier panel to meet internal needs.</li><li>Launch calls for tender, analyze proposals, and select suppliers based on cost, quality, and deadline criteria.</li><li>Submit "supplier/service provider" proposals to client entities and challenge them on the final choice.</li><li>Participate in drafting contracts in collaboration with the legal department.</li><li>Regularly evaluate supplier performance and analyze internal satisfaction levels.</li><li>Monitor new market practices and trends to remain competitive.</li><li>Ensure that purchases comply with current regulations.</li><li>Propose solutions to improve purchasing processes and increase the department's efficiency.</li></ul> <br> Required profile : <p>With a Master's degree (Bac+5) in Purchasing/Supply Chain, you have over 8 years of proven experience in which you have developed the following skills:</p><br><br><ul><li>Ability to anticipate market trends, assess risks, and make strategic decisions.</li><li>Ability to develop a strategy and manage it from start to finish.</li><li>Negotiation skills.</li><li>Ability to create and maintain strategic partnerships with suppliers.</li></ul><p>Good interpersonal and communication skills, analytical skills are the assets and key success factors for this position.</p><br><br> <br><br> </div>