Sales Jobs in Morocco
1452 Jobs Found
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Job : <p>We favor candidates who have already worked on construction projects, particularly in one of the following roles:</p><br><br><ul><li><strong>Sales Engineer in construction materials;</strong></li><li><strong>Design Office Engineer;</strong></li><li><strong>Project Engineer.</strong></li></ul><p><strong>Responsibilities:</strong></p><br><br><ul><li>Develop and maintain relationships with construction companies, design offices, and architects.</li><li>Promote the company's technical systems and solutions.</li><li>Analyze technical specifications, bills of quantities, and project plans to identify commercial opportunities.</li><li>Actively prospect for new projects, convert prospects into clients, and secure orders to achieve sales targets.</li><li>Ensure follow-up of technical files submitted for approval, approvals, and orders related to projects.</li><li>Coordinate actions with internal technical and logistics teams.</li></ul> <br> <br> Required profile : <ul><li>Bachelor's degree (Bac+3 or equivalent) minimum in civil engineering, architecture, or construction engineering.</li><li>3 to 5 years of professional experience.</li><li>Experience in liaising with design offices, construction companies, and architects.</li><li>Ability to understand and analyze technical specifications, plans, and bills of quantities.</li></ul><p><strong>Appreciated assets:</strong></p><br><br><ul><li>Experience in dry construction systems, ceilings, partitions, or finishing materials.</li><li>Previous experience in technical sales or business development.</li><li>Professional network with design offices, architects, or construction companies in Morocco.</li><li>Excellent command of English or literary Arabic.</li></ul> <br><br> </div>
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<br> Company culture : <p>
<strong>Auto Nejma Maroc S.A.</strong> operates within a corporate culture driven by <strong>innovation</strong>, where agility, openness to new ideas and continuous improvement play a central role. This dynamic is balanced by a strong sense of <strong>collaboration</strong>, encouraging teamwork, supportive management and employee engagement. The company also relies on a solid <strong>organizational</strong> culture, ensuring rigor, efficiency and quality execution, while maintaining a clear focus on <strong>performance</strong> and results. This balance creates a stimulating, structured and collaborative work environment. </p><br><br>
<br> Job : <ul><li>Welcome clients while representing the company's image;</li><li>Offer a personalized welcome service based on the client's expectations and profile;</li><li>Provide information on the brand's vehicles and follow up on sales representatives' schedules;</li><li>Handle phone calls regarding products and services, ensuring clear communication;</li><li>Direct visitors to their contacts (sales, after-sales services...);</li><li>Manage appointments, client registration, and coordinate schedules;</li><li>Alert the relevant departments in case of a problem or a specific situation at the reception.<br> </li></ul> <br> <br> Required profile : <p>• Bachelor's degree (BAC+3) in reception, communication, commerce, or hospitality.<br>• First experience as a receptionist or in a similar role, ideally in the automotive sector.<br>• Proficiency in spoken and written French is essential.<br> </p><br><br> <br><br> </div>
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Company culture : <p><strong>Air Arabia</strong> is defined by a deeply <strong>human and collaborative</strong> culture, where trust, teamwork, and mutual support guide everyday operations.<br>
Managers maintain a close, supportive presence, ensuring a stable and empowering work environment for all employees.<br>
This people-centric mindset is reinforced by strong <strong>structure and process discipline</strong>, essential for quality, reliability, and safety in aviation.<br>
<strong>Performance</strong>, ambition, and a healthy competitive spirit contribute to the company’s drive, while <strong>innovation</strong> supports continuous improvement in a fast-evolving industry.
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<br> Job : <p><u><strong>Job Purpose:</strong></u></p><br><br><p>To support the Contact Center section across the entire network by handling customers' inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers' experience ensuring productivity is in line with set measures and company's adopted policies and procedures.</p><br><br><p><u><strong>Key Result responsibilities:</strong></u></p><br><br><ul><li>Handles customers' enquiries, requests and complaints in a positive effective manner whilst ensuring company's branding and corporate image are reflected in a positive manner and as per approved quality standards.</li><li>Responds to customers' incoming calls pertaining to all kinds of enquiries, requests, and complaints timely and accurately to reflect a positive image of the company.</li><li>Provides accurate information about the company's products and services; processes travel bookings, modifications and cancellations on reservations.</li><li>Handles customers' complaints of different nature, identifies and prioritizes problems according to complexity, and provides immediate solutions accordingly.</li><li>As needed, escalates complaints to concerned parties in Contact Center or any other division and follows up on action taken.</li><li>Promotes the company's products and services through cross-selling such as ancillaries, holidays packages, loyalty programs, etc. ensuring monthly targets are met thus increasing the revenue and sales.</li><li>Converts lead calls to Contact Center sales agents and field sales agents as needed and follows up with customers to ensure enquiries been responded to effectively.</li><li>Demonstrates thorough understanding of the Contact Center core activities & functionalities, supports the team in day-to-day operations ensuring maximum productivity, flexibility, and cooperation are achieved.</li><li>Ensures all key performance indicators for customer satisfaction are achieved, including agreed service levels, quality standards and productivity.</li><li>Demonstrates willingness and cooperation in learning new initiatives and methodologies that add value to the overall performance.</li><li>Performs any additional responsibilities as advised by the Line Manager/Supervisor.</li></ul> <br> Required profile : <p><u><strong>Qualifications:</strong></u></p><br><br><ul><li>High School/Diploma or equivalent.</li><li>Capable of using technology systems and tools such as Microsoft Office.</li><li>Good in English, French & Arabic Languages;</li><li>No hearing or articulatory problems.</li></ul><p><u><strong>Work experience:</strong></u></p><br><br><ul><li>No previous experience is required for this role; any experience would be treated as an advantage.</li><li>Capability of understanding market trends and channeling them leading to effective customer care solutions</li><li>Possesses effective communication skills that enable him/her utilize in building sales and marketing techniques.</li><li>Capable of understanding customers' problems and direct them in the right channel.</li><li>Ability to work for long hours and under pressure.</li><li>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</li><li>Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</li></ul> <br><br> </div>
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Company culture : <p><strong>Kitea</strong> is characterized by a corporate culture centered on <strong>collaboration</strong>, where teamwork, trust and strong human relationships play an essential role. The company promotes close leadership that supports employee engagement, accountability and development. This collaborative foundation is strengthened by an <strong>openness to innovation</strong>, encouraging agility, creativity and adaptation to market changes. It also relies on a structured organization and a performance-oriented mindset, ensuring efficiency, reliability and a focus on results.
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<br> Job : <p>Join our team as a KGM Customer Service Reception Agent and help provide a quality customer experience in our store.</p><br><br><p>Your main tasks will be:</p><br><br><p>Handle in-person and phone reception for customers of the after-sales service.<br>Identify customer needs and direct them to the appropriate contacts.<br>Open, track, and close after-sales service files.<br>Schedule appointments with after-sales service advisors and the workshop.<br>Inform customers about the progress of repairs and interventions.<br>Follow up on customer requests and ensure deadlines are met.<br>Perform administrative tasks related to the after-sales service activities.<br>Contribute to the satisfaction and loyalty of KGM customers </p><br><br> <br> Required profile : <p>You have a minimum of a 2-year degree (Bac+2) and wish to develop your experience in customer relations and after-sales service within a dynamic environment.</p><br><br><p>You have the following qualities:</p><br><br><p>Excellent reception and customer service skills.<br>Very good appearance and interpersonal skills.<br>Good oral and written communication in French and Arabic.<br>Proficiency in office tools (Word, Excel, Outlook).<br>Organizational skills, rigor, and ability to manage priorities.<br>Team spirit and ability to handle multiple requests simultaneously.<br>Previous experience in reception, administration, or customer service is a plus.</p><br><br> <br><br> </div>
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<b>Position:</b>Customer Sales Specialist<br><b>Job Description:</b><p>Our Inside Sales Representatives are responsible for selling Arrow’s line card of passive, electromechanical and connector products, and are the daily contact for customers and suppliers.</p><br><br><p><b>What You’ll Be Doing: </b></p><br><br><ul><li>Managing the overall account relationship by providing strategic service and support to assigned customer base. Maximize margins, gain market share, and drive value added solution selling.</li><li>Working with internal and external resources, provide customer service, often facilitating work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and trouble shooting other customer problems. </li><li>Functioning as key liaison between suppliers and customers to build and establish long-term business partnerships for Arrow. </li><li>Responsible for Sales Excellence through the development and management of customer strategy in assigned account territory. </li><li>Sell and drive Solutions Selling within the approved account level strategy. Requires knowledge of competitive landscape in the market and the ability to make sales decisions based on that information. </li><li>Responsible for on-going Sales Support activities for the Order to Invoice process. Owns the customer interface for backend Quality processes: corrective actions, Field Quality Reports. Owns and Maintains Perfect Order Index (POI) and Inventory integrity to minimize write offs/bill backs.</li><li>Owns the customer interface for important Credit and Financial Information as well as coordination of all available resources and support functions. </li><li>As owner of the overall customer Quote to Order sales objectives, set strategy for the quote process, coordinate resources and processing of customer quotations (Quote Center, Quote Cover Sheet, PM Views, Management, FSR, Suppliers, Value Add, and SSG), validate EOL and item class change (NCNR), negotiate pricing and Quote mark up (owns strategy and application) and notify customer of all/any price increases.<br></li></ul><p><b>What We're Looking For:</b></p><br><br><ul><li>(1) Incumbent has limited level of discretion to vary from established procedures, works under general supervision, and solves some straightforward problems. Incumbent generally has limited work experience involving basic concepts and procedures but requires formal training in theories/concepts in own function.</li><li>(2) Incumbent has high level of discretion to vary from established procedures, works under broad supervision, and solves some complex problems. Incumbent generally has substantial work experience involving complex concepts and procedures in theories/concepts in own function.</li><li>Typically requires a 4 year degree and 2–4 years of related experience; or an advanced degree without experience; or equivalent work experience.</li></ul><br><p><b>Work Arrangement:</b></p><br><br><p><span>• Hybrid: 3 days in office/2 days work from home </span></p><br><br><p><span><span><b>What’s In It For You :</b></span></span></p><br><br><p><span><span>At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.</span></span></p><br><br><ul><li><span><span>Medical, Dental, Vision Insurance</span></span></li></ul><ul><li><span><span>401k, With Matching Contributions</span></span></li></ul><ul><li><span><span>Short-Term/Long-Term Disability Insurance</span></span></li></ul><ul><li><span><span>Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options</span></span></li></ul><ul><li><span><span>Paid Time Off (including sick, holiday, vacation, etc.)</span></span></li></ul><ul><li><span><span>Tuition Reimbursement</span></span></li></ul><ul><li><span><span>Growth Opportunities</span></span></li></ul><ul><li><span><span>Discounted RTD Passes, with convenient office location off RTD Light Rail (Dry Creek Exit)</span></span></li></ul><ul><li><span><span>On-site Café with Catering Option for Busy Lifestyles </span></span></li></ul><ul><li><span><span>24/7/365 On-site Gym and Lockers, Free for Use to All Employees! </span></span></li></ul><ul><li><span><span>Bike Racks</span></span></li></ul><ul><li><span><span>And more!</span></span></li></ul><br><b>Annual Hiring Range/Hourly Rate:</b><br>$32.45 - $39.67<br><p><span>Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.</span></p><br><br><b>Location:</b>US-CO-Denver, Colorado (Panorama Arrow Building)<br><b>Time Type:</b>Full time<br><b>Job Category:</b>Business Support<br><b>EEO Statement:</b><p><span>Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. </span>(Arrow EEO/AAP policy)</p><br><br><p><br><i>All Arrow job postings are for existing job vacancies</i>. <i>We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.</i></p><br><br><br><p><i><span>In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.</span></i></p><br><br><br> </div>
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<span><br>POSITION SUMMARY<br>Update information board on a regular basis to inform employees of important events. Provide assistance and guidance to employees who are struggling with job duties (e.g., low package sales numbers). Assign lead calls or emails to Sales Executives based on line rotation. Create spreadsheets to organize information related to Sales and Marketing activities (e.g., mailing lists, tours). Enter, retrieve, reconcile, and verify information in software involved in the sales process. Contact appropriate individual or department as necessary to resolve guest calls, requests, or problems. Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Encourage guests or callers to purchase or schedule preview package sales/tours and answer questions about property facilities/services.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational quality. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or GED equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience. <br>License or Certification: None <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<p><span><span><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></span></p><br><br><p><span><span><span>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.</span></span></span></p><br><br><p><span><span><span><b>We connect. We inspire.</b></span></span></span></p><br><br><span>Role Purpose</span><p>Be the face of the British Council, delivering a professional and engaging customer experience while providing high-quality guidance across our English and Exams services. You will promote and cross-sell our products, support customers in making informed decisions, and contribute to achieving sales targets and KPIs. By demonstrating excellent service standards and collaboration, you will play a key role in supporting our Teaching Centre and Exams teams to meet their business objectives.</p><br><br><span>Main Accountabilities</span><p>You will deliver excellent customer service by responding to enquiries across multiple channels (face-to-face, phone, email, and social media) in line with British Council standards. This includes welcoming customers, providing clear and helpful information, and generating interest in our services by guiding customers to book consultations, placement tests, exams, or attend events. You will maintain accurate and up-to-date CRM records, ensure timely follow-ups, and provide a seamless customer journey by either resolving enquiries directly or escalating them appropriately. You will also manage requests such as refunds and transfers in line with policy.</p><br><br><p>In addition, you will play a key role in driving sales by meeting or exceeding targets and KPIs. This includes conducting placement tests, providing consultations, registering exam candidates, and acting as a single point of contact for prospects from initial enquiry to final sale. You will actively cross-sell relevant products and services, follow up with existing customers to encourage re-registration, and make outbound calls to improve conversion rates. Alongside this, you will ensure full compliance with financial and audit requirements by accurately processing payments, maintaining records, and completing reconciliations.</p><br><br><p>You will continuously build strong product knowledge, pricing awareness, and system proficiency across CRM, booking, and registration platforms. You will also support marketing and sales activities, including events and promotions, help maintain a professional front-of-house environment, and contribute to customer insights through surveys and feedback. As part of the wider team, you will collaborate across functions and support broader operational activities to ensure the smooth running of services and achievement of business objectives.</p><br><br><p><span><span><strong>Qualifications & Skills</strong></span></span></p><br><br><p><strong>Essentials</strong></p><br><br><ul><li>Experience in a customer service and sales role. </li><li>Good written and oral communication skills in English</li><li> High School Certificate</li><li> Experience in a customer service and sales role</li></ul><p><strong>Desirable</strong></p><br><br><ul><li> Tele-sales experience, Education sector experience, Knowledge of CRM</li><li> University degree</li></ul><p><span><strong>Important Information</strong></span></p><br><br><p>Location: Morocco - Rabat</p><br><br><p>Closing Date: 24 September 2026</p><br><br><p>Contract Type: Non-Permenant Worker</p><br><br><p><strong>The role is open to candidates who have legal right to live and work in the job location. </strong></p><br><br><p><span><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></span></p><br><br><p><span><span><span><b>Equality, Diversity and Inclusion Statement</b></span></span></span></p><br><br><p><span><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></span></p><br><br><br><p><span><span><span><b>Safeguarding Statement</b></span></span></span></p><br><br><p><span><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></span></p><br><br><p><span><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></span></p><br><br><br> </div>
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Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market.
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<br> Job : <p>Billing Officer | Immediate Availability</p><br><br><p>We are looking for a Billing Officer to manage the entire cement sales billing process. The candidate will ensure the accuracy of invoiced revenue, monitor transferred volumes, and comply with accounting closing schedules.</p><br><br><p>Main tasks:</p><br><br><p>- Daily pre-billing management in SAP<br>- Control of sales and transfer flows integration<br>- Verification of the accuracy of prices and VAT exemptions<br>- Analysis and correction of volume and pricing discrepancies<br>- Coordination with MDM, sales, and logistics teams<br>- Carrying out monthly closing operations<br>- Audit of billed volumes and monitoring of FI posting<br>- Sharing invoices with logistics agencies</p><br><br> <br> Required profile : <ul><li>Mastery of an ERP, ideally SAP</li><li>Bachelor's degree (Bac+4) in accounting, management, or business finance</li><li>Very good command of Excel (pivot tables, advanced functions)</li><li>Rigor and precision in handling numerical data</li><li>Excellent stress management during monthly closings</li><li>Team spirit and good interpersonal skills</li></ul> <br><br> </div>
<p>Primary customer contact for Order Intake and follow up</p><p>Interface between customer & logistics service providers (including warehouse & transport arrangements & communication</p><p>Orders on Hand management, including back order follow up, monitoring & feedback</p><p>Support to the Sales and Accounting Teams for Accounts Receivables related to RFC & POD processing & submissions</p><p>Handle and respond to all customer requests</p><p>Support business with Automation projects related to customer data processing (order placement, order amendment etc)</p><p>Coordination & monitoring of reverse logistics processes including processing of customer RFCs and Claims</p><p>Customer 3rd Party Business coordination including processing & monitoring of battery & direct orders</p><p>Facilitating export customer documentation & transportation processes</p><p>Automotive telephone sales</p><p>Handling very low level Technical inquiries on parts availability.</p><p>Support sales and marketing in promotional activity.</p><p>Reporting ( customer backorder, claims, ect...).</p><p><strong>Desired Candidate Profile</strong></p><p>University degree in business administration, logistics or equivalent</p><p>Excellent organisational skills with ability to multitask and work under pressure</p><p>Proficiency in MS Office suite (SAP experience an advantage)</p><p>Strong coordination skills and customer orientation</p><p>Ability to build relationships and cooperate with people at all levels</p><p>Working knowledge of supply chain processes</p><p>Technical understanding of the automotive industry is a plus</p><p>Fluent in English</p>
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Job : <ul><li>Analyze the automotive market, trends, changes in customer needs, and competitor offerings;</li><li>Ensure continuous competitive monitoring of products, prices, equipment, and positioning;</li><li>Participate in the development of product strategy and launch plans for new models;</li><li>Build and update product arguments and sales support tools;</li><li>Monitor the commercial performance of product ranges and analyze key performance indicators;</li><li>Collaborate closely with sales, marketing, communication, and network teams;</li><li>Support and train sales teams on new products and competitive advantages;</li><li>Develop and implement the annual marketing plan in line with the commercial strategy;</li><li>Supervise the management of websites, landing pages, and digital platforms;</li><li>Manage SEO/SEA campaigns, email marketing, and social media;</li><li>Lead and develop the marketing and communication team.</li></ul> <br> Required profile : <p><strong>Education:</strong></p><br><br><p>• Bachelor's degree (Bac+4) to Master's degree (Bac+5) in Marketing, Communication, Business School, or equivalent.<br>• Specialization in digital marketing / brand communication is a plus.</p><br><br><p><br><strong>Experience:</strong></p><br><br><p>• Minimum 5 years in marketing/communication, ideally in the automotive or retail sector.<br>• Managerial experience of a team (at least 2 years).</p><br><br><p><strong>Technical Skills:</strong><br>• Proficiency in digital tools: CMS, SEO/SEA tools, social media platforms, email marketing<br>• Knowledge of analytics tools (Google Analytics 4, Meta Ads Manager)<br>• Graphic design skills (Adobe Suite, Canva) are appreciated<br>• Good command of professional English (manufacturer communications)</p><br><br> <br><br> </div>
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Company Description<br><p>The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable prices . We are part of IKEA Al-Homaizi Limited, operating in three countries - Kuwait, Jordan, and MOROCCO.</p><br><p>Our keywords are Home, People, Happiness, Development, Leadership, Inclusion & Diversity, All with Passion!</p><br><p>Join us to bridge your dreams and unique ideas within an organization that believes in People !</p><br><br>Job Description<br><p><strong>Purpose of the Job</strong></p><br><p>At IKEA, we are dedicated to delivering exceptional customer experiences. As a Account Manager, your role is crucial in building and developing relationships with our clients throughout their project journey. Your primary focus will be on ensuring customer satisfaction, fostering loyalty, and facilitating business growth.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li><p>Develop and execute an integrated customer engagement strategy to identify potential customers, understand their needs, and establish initial contact to build rapport and credibility.</p><br></li><li><p>Conduct constructive negotiations with customers to reach mutually beneficial agreements, clearly articulating terms, pricing, and contract details while addressing concerns and objections.</p><br></li><li><p>Serve as the primary liaison between customers and internal teams (designers, supply/services coordinators), ensuring clear communication and seamless coordination throughout project delivery.</p><br></li><li><p>Schedule regular follow-ups and check-ins with existing and potential customers through multiple channels (in-person meetings, phone calls, emails, social media) to provide tailored ongoing support.</p><br></li><li><p>Develop compelling sales presentations that highlight product and service value propositions, tailoring messaging to resonate with target audiences.</p><br></li><li><p>Implement quality control measures to ensure products and services meet customer expectations and maintain high standards throughout the delivery process.</p><br></li></ul><br>Qualifications<br><p><strong>Knowledge</strong></p><br><ul><li>Understanding of local market dynamics, competitor analysis, and business customer goals to develop strategic initiatives that drive sales growth.</li><li>Thorough knowledge of IKEA's product offerings, B2B range, services, and pricing to advise key clients on suitable solutions.</li><li>Strong negotiation abilities to secure favourable terms and agreements with key clients.</li></ul><p><strong>Motivation</strong></p><br><ul><li>Passion for creating exceptional customer experiences and achieving sales targets whilst fostering lasting relationships.</li><li>Resilience and adaptability to embrace changing customer needs and market trends with a positive attitude.</li><li>Alignment with IKEA's values of respect, integrity, and inclusivity.</li></ul><p><strong>Capabilities</strong></p><br><ul><li>Excellent communication, negotiation, and relationship management abilities with a customer-centric approach.</li><li>Strong problem-solving and adaptability skills with attentive listening and empathetic understanding.</li><li>Ability to manage multiple priorities efficiently whilst maintaining high service standards.</li><li>Ability to manage and develop accounts across multiple segments, including Construction & Residential, Hospitality, and Services & Workplace, adapting the commercial approach to different customer needs and business contexts.</li></ul><p><strong>Experience & Education</strong></p><br><ul><li>Bachelor's degree in Business, Marketing, or related field.</li><li>3–5 years of sales experience, preferably in B2B.</li><li>Prior experience in key account management is a plus </li><li>Strong industry knowledge and cross-functional collaboration skills. </li><li>Bilingual proficiency in Arabic and English, promoting inclusivity and accessibility.</li><li>Experience in Key Account Management, B2B sales, business development or a related commercial role, preferably within one or more of the following segments: Construction & Residential, Hospitality, Services & Workplace.</li></ul><br>Additional Information<br><p>A few more details for you:</p><br><p>This is a full-time position based in IKEA Zenata . Some travel may be required.</p><br><p>Please send your CV in English and tell us why you would be a good fit for this role.</p><br><br><br> </div>
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<p>If you love our brands and products and understand the mission of bringing joy and indulgence to our consumers, this role can interest you! As a Brand Manager, you will significantly contribute to growing market share and competitively positioning our brands. You will be developing strategies for Brand(s) by developing and implementing ideas and projects. You will aim high and achieve goals together with your team. </p><br><br>
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<p>Marketing Strategic Planning</p><br><br>
<p>•Support the Senior Brand Manager in developing the annual brand plan, including objectives, volumes, sales mix, P&L and activity plans, based on market, competitor and consumer insights.•Manage the brand budget and monitor investment effectiveness.•Monitor business performance, identify risks and opportunities, and contribute to forecasts and corrective action plans.</p><br><br>
<p><strong>Advertising, Media and Consumer Engagement</strong></p><br><br>
<p>•Shape and implement the activity grid in coordination with Regional teams, ensuring timely and high-quality execution.•Manage creative and media agencies across campaign development, media planning and consumer promotions.•Monitor media and digital campaign performance and recommend optimizations.•Identify relevant consumer trends, platforms and activation opportunities.•Evaluate agency performance against quality, timing and budget requirements.•Ensure consistency with brand positioning, guidelines and communication strategy across all consumer touchpoints.•Ensure compliance with applicable legal requirements.</p><br><br>
<p><strong>Portfolio, Innovation and Business Development</strong></p><br><br>
<p>•Monitor brand performance across sales, volumes, gross margin and marketing contribution.•Manage packaging, labelling and portfolio development projects.•Assess brand positioning and portfolio performance versus competition.•Identify and evaluate opportunities across new products, segments and categories, including business-case development.•Coordinate the development, launch and post-launch evaluation of approved innovations.</p><br><br>
<p><strong>Research and Market Analysis</strong></p><br><br>
<p>•Monitor sales, market and consumer KPIs, translating insights into clear recommendations and action plans.•Support research projects to assess brand health, consumer behaviour, product preferences and promotional effectiveness.</p><br><br>
<p><strong>Project Management and Cross-Functional Collaboration</strong></p><br><br>
<p>•Lead assigned brand projects and campaigns, coordinating stakeholders, timelines and deliverables to ensure timely execution.•Collaborate with Sales, Trade Marketing, Demand Planning, Finance, Supply Chain, Media, Research, Regional Marketing, Legal, Procurement and the NAF General Manager.</p><br><br>
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<ul><li>Master’s degree in Marketing, communication or sales </li><li>3 to 5 years of experience in Marketing</li><li>Previous experience as Assistant Brand Manager, Junior Brand Manager, or equivalent marketing role, with exposure to brand planning, campaign execution, budget management, and cross-functional projects</li><li>Experience in FMCG or consumer goods in North African markets or similar emerging markets</li><li>Advanced Excel and PowerPoint; proficiency with Microsoft Copilot or similar generative AI tools; NielsenIQ knowledge; SAP is a plus</li><li>Fluency in English, French and Arabic<br> </li></ul>
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<p>Careers with caring built in - discover our benefits <u>here</u>.</p><br><br>
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<p>Ferrero began its journey in the small town of <strong>Alba in Piedmont, Italy, in 1946.</strong> Today, it is one of the world’s largest sweet-packaged food companies, with many <strong>iconic brands</strong> sold in countries all over the world. Find out more about Ferrero at <u>ferrero.com</u>.</p><br><br>
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<p>Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.</p><br><br>
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<br>About the Role:<br>If you love our brands and products and understand the mission of bringing joy and indulgence to our consumers, this role can interest you! As a Brand Manager, you will significantly contribute to growing market share and competitively positioning our brands. You will be developing strategies for Brand(s) by developing and implementing ideas and projects. You will aim high and achieve goals together with your team.<br>Main Responsibilities:<br>Marketing Strategic Planning<br>Support the Senior Brand Manager in developing the annual brand plan, including objectives, volumes, sales mix, P&L and activity plans, based on market, competitor and consumer insights.<br>Manage the brand budget and monitor investment effectiveness.<br>Monitor business performance, identify risks and opportunities, and contribute to forecasts and corrective action plans.<br>Advertising, Media and Consumer Engagement<br>Shape and implement the activity grid in coordination with Regional teams, ensuring timely and high-quality execution.<br>Manage creative and media agencies across campaign development, media planning and consumer promotions.<br>Monitor media and digital campaign performance and recommend optimizations.<br>Identify relevant consumer trends, platforms and activation opportunities.<br>Evaluate agency performance against quality, timing and budget requirements.<br>Ensure consistency with brand positioning, guidelines and communication strategy across all consumer touchpoints.<br>Ensure compliance with applicable legal requirements.<br>Portfolio, Innovation and Business Development<br>Monitor brand performance across sales, volumes, gross margin and marketing contribution.<br>Manage packaging, labelling and portfolio development projects.<br>Assess brand positioning and portfolio performance versus competition.<br>Identify and evaluate opportunities across new products, segments and categories, including business-case development.<br>Coordinate the development, launch and post-launch evaluation of approved innovations.<br>Research and Market Analysis<br>Monitor sales, market and consumer KPIs, translating insights into clear recommendations and action plans.<br>Support research projects to assess brand health, consumer behaviour, product preferences and promotional effectiveness.<br>Project Management and Cross-Functional Collaboration<br>Lead assigned brand projects and campaigns, coordinating stakeholders, timelines and deliverables to ensure timely execution.<br>Collaborate with Sales, Trade Marketing, Demand Planning, Finance, Supply Chain, Media, Research, Regional Marketing, Legal, Procurement and the NAF General Manager.<br>About You:<br>• Master s degree in Marketing, communication or sales<br>• 3 to 5 years of experience in Marketing<br>• Previous experience as Assistant Brand Manager, Junior Brand Manager, or equivalent marketing role, with exposure to brand planning, campaign execution, budget management, and cross-functional projects<br>• Experience in FMCG or consumer goods in North African markets or similar emerging markets<br>•<br>Advanced Excel and PowerPoint; proficiency with Microsoft Copilot or similar generative AI tools; NielsenIQ knowledge; SAP is a plus<br>• Fluency in English, French and Arabic<br>What We Offer:<br>Careers with caring built in - discover our benefits here .<br>About Ferrero:<br>Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com .<br>DE&I at Ferrero:<br>Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.<br>
<p> You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognised, and well rewarded. You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other. Job Purpose The Business Development Manager (BDM) is a commercial customer facing role that will support the wider sales team to deliver the Contract Logistics services in line with the Integrator strategy. The BDM will play an active role in managing and expanding a personal customer portfolio as a function of business needs. The purpose of the role is to deliver planned levels of business (Contract Logistics) from new and existing direct accounts, with a clear focus on strategically aligned verticals products. Responsibilities New Customer Development Generate Maersk Contract Logistics pipeline and being a door opener for new opportunities as well as managing the day-to-day customer relationship. Accountable for the delivery of the Maersk Contract Logistics from a new customer portfolio through the sale of Maersk solutions and focus on Profitable Growth Accountable for developing and executing complex solutions for identified customer pain points and collaborating with all relevant product owners to ensure meeting customer expectations. Accountable for ensuring that contracts/ agreements/ SOP s for all customers within the portfolio comply with guidelines, are comprehensively documented, maintained and appropriately communicated to all relevant Maersk Contract Logistics parties. Creating and Executing Customer growth strategies Accountable for creating and maintain customer strategies with a clear focus on pains and needs aligned with Maersk Solution design. Accountable for identifying of and pursuit of potential customers in line with the vertical direction and strategy. Accountable for the Upselling process within the assigned territory, whereby non-Controlled shippers and network derived sales leads are comprehensively pursued. Ways of Working Accountable for ensuring that commercial processes, guidelines, tools, and procedures are adopted without exception. Supporting CRM Open sales pipeline is sufficiently robust to ensure delivery of required Closed Won targets, whilst simultaneously ensuring an adequately strong platform for delivering result performance in the coming financial result period Accountable for ensuring that periodically introduced sales campaigns to drive focused development of the Sales portfolio are executed within the territory scope. KPIs and objectives agreed on an annual basis in conjunction with direct manager. Who we are looking for Experience in a customer facing commercial role, within the Contract logistics industry. A high level of understanding of logistics and forwarding products, solutions, and terminology, in the local market. Proven track record of targeting, pursuing and winning opportunities, through both personal and collaborative selling efforts. Proven track record in a matrix, multi-cultural organisation, building strong relationships and networks both locally and internationally. Well developed communication, persuasiveness, influencing and negotiation skills. Has strong consultative selling and questioning </p><p><strong>Desired Candidate Profile</strong></p><p>Experience in a customer facing commercial role, within the Contract logistics industry. A high level of understanding of logistics and forwarding products, solutions, and terminology, in the local market. Proven track record of targeting, pursuing and winning opportunities, through both personal and collaborative selling efforts. Proven track record in a matrix, multi-cultural organisation, building strong relationships and networks both locally and internationally. Well developed communication, persuasiveness, influencing and negotiation skills. Has strong consultative selling and questioning skills Demonstrable ability to handle most common customer objections. Self Motivated and performance driven.</p>
<p>Position: Credit & Collection Analyst Job Description: About Us We are a dynamic and growing organization committed to delivering excellence in financial services and risk management. Our team plays a critical role in supporting sustainable business growth through sound credit decisions, effective receivables management, and strong collaboration with commercial teams. We foster an environment where analytical thinking, accuracy, and continuous improvement are key. As part of our company s growth, Arrow Component is strengthening its teams and is looking for a Credit Analyst . About the Role As a Credit Analyst , you will be responsible for evaluating customer creditworthiness, managing credit exposure, and supporting effective credit and collection processes Key Responsibilities include: Review and analyze credit information for new and existing customer accounts to assess financial health and recommend appropriate credit limits. Conduct detailed credit analysis to identify risks and opportunities, including accounts eligible for credit line increases and accounts requiring closer monitoring. Assess and report on customer risk, providing recommendations on risk mitigation strategies and alternative financing solutions. Manage aspects of credit and collection , ensuring timely follow-up on outstanding receivables. Exercise credit authority for larger accounts where applicable. Develop, maintain, and enhance internal credit tools such as risk models, projection models, and customer credit scoring systems. Review and resolve customer credit issues, working closely with Sales and internal stakeholders. Review and release pending sales orders in line with credit policies. Coordinate communication with customers and internal teams regarding credit matters. Support onboarding of new Sales and Operations employees by explaining Financial Services processes, policies, and procedures. Contribute to (accounts receivable management) activities where needed. Who Are We Looking For? We are looking for a detail-oriented and analytical professional with strong financial acumen and a proactive approach to credit risk and collections. </p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications & Skills: Fluent Communication skills in English 2 to 4 years of experience in credit analysis, credit management, or accounts receivable. Degree in Finance, Accounting, Economics, or a related field (preferred). Solid understanding of credit risk assessment and financial analysis. Experience working with ERP systems such as Oracle, SAP, or similar ERP tools. Familiarity with credit management practices is a strong plus. Ability to analyze complex data and make sound credit decisions. Strong problem-solving skills and attention to detail. Good communication skills with the ability to collaborate effectively with Sales and other departments. Ability to manage multiple priorities in a fast-paced environment.</p>
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<b>Position:</b>Inside Sales Manager<br><br><b>Job Description:</b><p><b>About US</b>:</p><br><br><p><b>Arrow Enterprise Computing Solutions, </b>a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.</p><br><br><p>As part of its growth,<b> Arrow ECS</b> is strengthening its teams and is looking for a <b>Sales Manager. </b></p><br><br><p> <b>Key Responsibilities </b></p><br><br><ul><li>Lead, coach, and develop a team of Team Leaders overseeing representatives responsible for renewals and expansion opportunities.</li><li>Set clear KPIs and individual action plans, monitor performance and drive accountability.</li><li>Ensure timely and accurate execution of the renewals process.</li><li>Drive proactive engagement with end users and close collaboration with partners to secure renewals and reduce churn.</li><li>Own forecasting accuracy, pipeline visibility, and renewal risk management.</li><li>Launch renewal, churn-reduction, and upsell initiatives to achieve targets.</li><li>Provide regular reporting on renewals, churn, pipeline health, and key risks using standard tools and processes.</li><li>Act as the central point of coordination between partners and customers to ensure smooth renewal execution.</li><li>Develop and execute territory and business plans aligned with regional objectives.</li><li>Maintain strong market and competitive knowledge, using insights to articulate value propositions.</li><li>Ensure CRM accuracy, opportunity tracking, and structured stakeholder communication.</li><li>Collaborate cross-functionally with Sales, Customer Success, Product, and Marketing teams.</li></ul><br><p><b>Required Skills & Qualifications </b></p><br><br><ul><li>Proven experience as a manager, experience leading teams</li><li>Strong understanding of partner-led business models, pricing structures, and subscription/renewal cycles.</li><li>Solid expertise in territory management, account planning, and competitive analysis</li><li>Strong leadership and coaching skills in a performance-driven environment.</li><li>Excellent communication, negotiation, and relationship-building skills.</li><li>Proficiency with CRM tools (Salesforce or equivalent).</li><li>Fluent in English and French (German, Italian, or Spanish highly desirable).</li></ul><br><p><b>What is in it for you?</b> </p><br><br><ul><li>Full Permanent contract, </li><li>Social advantages: CNSS, CIMR, Health insurance, </li><li>Very good working atmosphere in a team of passionate collaborators, </li><li>Work culture where you can make an impact, </li><li>Dynamic environment with a <b>friendly work atmosphere,</b> </li><li>Interesting career development opportunities in a quickly growing environment, </li><li>Working within an international organization, recognized worldwide in its sector. </li></ul><br><p><b>Do you see yourself as our future colleague? If yes – send us your application.</b> </p><br><br><p>#LI-EK2</p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br> </div>
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<strong>What makes us Qlik?</strong><br><span>A </span><span>Gartner® Magic Quadrant™ Leader for 16 years in a row</span><span>, Qlik helps teams get more out of AI with trusted data products, a powerful analytics engine, and AI agents. This helps teams reduce risk and operating costs, while scaling AI responsibly. </span><br><span>Used by 75% of the Fortune 500, Qlik works with the systems organizations already use, maintaining flexibility without lock-in.</span><br><strong>The Demand Specialist Role</strong><br><span>This role supports a company’s sales initiatives through centralized operations that drive demand generation and lead management. Responsibilities include assisting with campaign execution, analyzing performance data, managing tools like CRM systems, and helping ensure alignment with sales teams. </span><br><span>It offers hands-on experience with demand creation strategies, providing opportunities to build skills in data analytics, marketing technology, and cross-functional collaboration. Ideal for someone looking to launch a career in tech marketing, sales development, or revenue operations, this role involves early-stage lead qualification, campaign follow-up, pipeline acceleration, and marketing-to-sales handoff. </span><br><span>This is a non-commissioned position focused on learning, teamwork, and professional growth.</span><br><strong>This role is a great way to track into Sales at Qlik!</strong><br><strong>What makes this role interesting?</strong><br><strong>Hands-on experience with cutting-edge marketing tools: </strong><span>Work with platforms like Salesforce, LinkedIn, 6Sense, SalesLoft, ZoomInfo, and Qlik Sense to execute projects and analyze data, gaining valuable technical skills.</span><br><strong>Impactful contributions:</strong><span> Play a key role in demand generation strategies, helping drive measurable business growth and seeing the results of your work.</span><br><strong>Dynamic learning environment:</strong><span> Collaborate with cross-functional teams, blending creativity and analytics to solve real-world marketing challenges.</span><br><strong>Here’s how you’ll be making an impact:</strong><br><span>A comprehensive onboarding experience paired with mentorship from seasoned professionals to ensure a strong start. Our supportive and inclusive culture fosters curiosity, creativity, and personal growth, while providing exposure to career paths across sales, marketing operations, and analytics. </span><br><span>Team members have access to a variety of professional development tools, training programs, and networking opportunities. In addition, we provide a competitive salary and benefits package to support your overall well-being and success.</span><br><strong>We’re looking for a teammate with:</strong><br><strong>Communication Skills:</strong><span> Strong verbal and written communication abilities for reaching out to prospects, crafting emails, and engaging in meaningful conversations.</span><br><strong>Research Abilities:</strong><span> Capability to identify and research potential leads, industries, and markets to support targeted outreach.</span><br><strong>Time Management:</strong><span> Ability to prioritize tasks and manage multiple outreach campaigns or projects simultaneously.</span><br><strong>Team Collaboration:</strong><span> Willingness to work in a team environment, supporting sales and marketing departments with data, insights, and strategy implementation.</span><br><strong>Tech Savviness:</strong><span> Comfort with using digital tools, social media platforms, and sales engagement software.</span><br><strong>Adaptability:</strong><span> Ability to quickly learn new concepts and adjust to the needs of a fast-paced, evolving environment.</span><br><strong>Problem-Solving:</strong><span> Ability to think critically and creatively to engage prospects and resolve challenges.</span><br><strong>Motivation and Initiative:</strong><span> A proactive attitude with the drive to meet goals, learn, and contribute to the company's growth.</span><br><strong>****************CALLING ALL COLLEGE GRADS***********</strong><br><strong>The location for this role is:</strong><br><span>King of Prussia, PA or Boston, MA</span><br><span>Hybrid: #LI-Hybrid</span><br><strong>Apply now and help change how the world transforms complex data landscapes into actionable insights and turns complex data challenges into new opportunities!</strong><br><strong>More about Qlik and who we are:</strong><br><span>Find out more about ‘Life at Qlik’ on social: </span>Instagram, LinkedIn, YouTube<span>, and </span>X/Twitter<span>, and to see all other opportunities to join us and our values, check out our </span>Careers Page.<br><strong>What else do we offer?</strong><br><ul><li><span>Named in Newsweek’s ‘Americas Greatest Workplaces 2025’: </span>https://rankings.newsweek.com/americas-greatest-workplaces-2025.</li><li><span>Genuine career progression pathways and mentoring programs.</span></li><li><span>Culture of innovation, technology, collaboration, and openness.</span></li><li><span>Flexible, diverse, and international work environment.</span></li></ul><br><span>Giving back is a huge part of our culture. Alongside an extra “change the world” day plus another for personal development, we also highly encourage participation in our </span>Corporate Responsibility Employee Programs.<br><strong>Salary and Benefits:</strong><span> The anticipated base salary range for this role is $43,000.00 USD MIN – $52,000.00 USD MAX per year. Final compensation offered by Qlik will be based on factors such as the candidate’s location, job-related skills, education, experience, and other business and organizational needs.</span><br><span>This position is eligible for comprehensive benefits, including - but not limited to - medical, dental, and vision coverage life and AD&D, short and long-term disability coverage, paid time off, paid parental / maternity leave, participation in a 401(k) program that includes company match, and many other additional voluntary benefits.</span><br><strong>Application Window:</strong><span> The application window is 60 days, but applicants are encouraged to apply as soon as possible. The posting will be removed before the application window closes if the position is filled.</span><br><strong>For positions in Massachusetts:</strong><span> It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.</span><br><span>Qlik is an Equal Opportunity/Affirmative Action Employer. We are committed to fostering a workplace that is diverse, equitable, and inclusive.</span><br><span>Qualified applicants will receive consideration for employment without regard to actual or perceived: race, color, religion, sex, sexual orientation, gender identity, pregnancy and related medical conditions, genetic information, national origin, age, marital status, protected veteran status, disability status or any other characteristic protected by applicable law. For United States applicants and employees, go to the US Department of Labor’s website to review the Equal Employment Opportunity Posters, including the “Know Your Rights” and “Pay Transparency Nondiscrimination” posters.</span><br><span>If you need assistance applying for a role due to a disability, please submit your request via email to </span>accessibilityta@qlik.com<span>. Any information you provide will be treated according to Qlik’s</span> Recruitment Privacy Notice<span>. Qlik may only respond to emails related to accommodation requests.</span><br><span>Qlik uses artificial intelligence (e.g. Talent Intelligence developed by Eightfold) to screen and summarize resumes, assess and evaluate candidates, and score candidates for all positions at Qlik. Any hiring decision will involve a human review, and you will not be subject to decisions based solely on automated means. For questions about this tool, contact </span>accessibilityta@qlik.com<span>.</span><br><span>Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means.</span><br><br> </div>
<p>As Arrow Global Components (AGC), a part of Arrow Electronics, we are a global leader in the distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to clients around the world. Our business is built on trusted, long-lasting relationships with industry leaders both suppliers and customers. We are currently looking for a Customer Service Representative (English Speaker) to join our team. In this role, you will support the Sales team by enhancing customer relationships through proactive management of the entire customer order lifecycle from clean order entry to invoicing and delivery. You will also manage customer-reserved inventory to meet shared goals for both Arrow and our customers. This position follows a hybrid work model from our office based in Casablanca . Your main responsibilities will include:<br>Managing the Order-to-Invoice process,<br>Communicating with customers and suppliers, providing after-sales support (primarily via email, occasionally by phone or chat),<br>Order management and backlog monitoring,<br>Handling and responding to customer requests and backlog changes,<br>Coordinating with internal departments such as Sales and Logistics,<br>Ensuring On-Time Delivery in line with customer and company targets,<br>Driving customer satisfaction and process efficiency.</p><p><strong>Desired Candidate Profile</strong></p><p>Proficiency in English<br>Solid knowledge of Microsoft Office , especially Excel (intermediate to advanced),<br>Previous experience in Customer Service ,<br>Excellent communication and coordination skills,<br>A customer-focused mindset,<br>Strong team player.</p>
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<br> Company culture : <p><strong>Marketing Call Center</strong> is built around a <strong>predominantly cooperative culture</strong>, where people, trust and teamwork guide daily operations. The company favors a close management style focused on support, empowerment and strong human relationships. This collaborative foundation is complemented by an <strong>innovative mindset</strong> that stimulates creativity and initiative, alongside a <strong>performance-driven approach</strong> based on clear objectives. Structured organizational practices further contribute to operational efficiency and reliability.
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<br> Job : Do you speak Portuguese perfectly? Do you have a sales drive and are passionate about travel? Join our call center and become the ambassador for our tourism offers to Lusophone customers! As part of our business expansion, we are recruiting our future B2C Sales Representatives (M/F) to advise and sell unforgettable travel experiences.- Analyze customer needs to offer them tailor-made tourist packages.- Argue and negotiate with conviction to close sales and achieve your commercial objectives.- Build customer loyalty by offering high-quality advisory services and an impeccable customer experience.- Ensure the administrative follow-up of reservation files. <br> Required profile : Perfect command of the Portuguese language (spoken and written).A good understanding of French (for training and internal communication).Previous successful experience in telesales, ideally in the tourism or ticketing sector.You have a strong ability to persuade, a taste for challenge, and great resilience.Smiling, dynamic, and excellent speaking skills are your best assets. <br><br> </div>
<p><strong>Job Description</strong></p><p><strong>Main missions</strong></p><ul><li>Participate in the organization, translation, and creation of technical training modules for workshops and after-sales teams.</li><li>Contribute to the updating and structuring of technical documentation.</li><li>Participate in the filtering, analysis, and structuring of data using digital tools and Excel files.</li><li>Ensure the monitoring and exploitation of data from digital platforms used in after-sales.</li><li>Diagnose and analyze vehicle breakdowns, particularly those related to electronic and embedded systems.</li><li>Contribute to the continuous improvement of diagnostic and repair processes.</li><li>Participate in the creation of pedagogical and technical support materials for training.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications</strong></p><ul><li>Very good level in Microsoft Office (Excel, PowerPoint, Word).</li><li>Good command of data analysis and processing on Excel (sorting, filtering, tables, etc.).</li><li>Good knowledge of the operation of automotive embedded systems.</li><li>Good knowledge of the operation of hybrid and electric vehicle systems.</li><li>Ability to diagnose and analyze vehicle breakdowns.</li><li>Good understanding of automotive electronic and electrical architecture.</li><li>Mastery of digital tools and platforms used in automotive after-sales.</li><li>Good analytical and problem-solving skills for technical issues.</li><li>Understanding of automotive diagnostic systems and testing tools.</li><li>Ability to interact with technicians and network workshops.</li><li>Sense of organization and technical documentation management.</li><li>Good level of technical communication.</li><li>Good level in French and English (written and oral).</li><li>Training in automotive diagnostics, automotive electrical engineering, or automotive engineering.</li></ul>