School Management jobs

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Lead the technical architecture of Data, Analytics and AI solutions for our clients, covering the full lifecycle from design to deployment: ARCHITECTURE &amp; DESIGN Design end-to-end data architectures: data lakes, lakehouses, warehouses, and streaming pipelines. Define standards for data modeling, storage, ingestion, and transformation across client engagements. Architect MLOps and AI deployment infrastructure (model registries, CI/CD for ML, monitoring). Lead technical decisions on cloud platforms (Azure, AWS, GCP) and open-source tooling. TEAM ENABLEMENT Define best practices and reusable frameworks for data engineers, analysts, and data scientists. Act as a technical mentor and reviewer for cross-functional project teams. Bridge the gap between data analysts, data engineers, and AI/ML engineers on complex projects. Contribute to internal knowledge base, toolkits, and delivery accelerators. CLIENT ENGAGEMENT Lead architecture workshops and discovery sessions with client stakeholders. Translate business requirements into scalable, robust technical blueprints. Present architecture decisions to both technical teams and executive audiences. Support pre-sales and proposal efforts with technical scoping and solution design. OTHER Provide internal training and knowledge-sharing sessions with the team. Support the Head of Practice on business development and internal capability initiatives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Master's degree in Computer Science, Data Engineering, Software Engineering, Applied Mathematics, or a related field. Full proficiency in English + 1 additional language (French, Arabic, Spanish, German...). 6+ years of technical experience in data architecture or a closely related field. Proven track record in a consulting or multi-client services environment. TECHNICAL SKILLS DATA ARCHITECTURE &amp; PLATFORMS Proven hands-on experience designing large-scale data platforms: data lake, lakehouse, or warehouse architectures (Databricks, Snowflake, BigQuery, Azure Synapse, Redshift). Strong command of SQL and at least one of Python, Scala, or Spark for data processing and transformation. Experience with Big Data ecosystems: Hadoop, Spark, PySpark, Hive, or equivalent. Familiarity with streaming and real-time architectures (Kafka, Flink, Spark Streaming). AI &amp; ML INFRASTRUCTURE Proven hands-on experience with ML lifecycle tooling: MLflow, Kubeflow, SageMaker, Azure ML, or equivalent. Experience architecting MLOps pipelines: model versioning, CI/CD for ML, monitoring and drift detection. Exposure to GenAI and LLM integration patterns (RAG architectures, vector databases, prompt pipelines). DATA ENGINEERING &amp; DEPLOYMENT Proven hands-on experience with orchestration and transformation tools: Airflow, dbt, or equivalent. Proven hands-on experience with container technologies: Docker, Kubernetes. Proven hands-on experience with versioning software: Git, GitHub, GitLab. Proven hands-on experience deploying solutions in cloud ecosystems: AWS, Azure, or Google Cloud. GOVERNANCE &amp; STANDARDS Knowledge of data governance frameworks: data catalogs, lineage tracking, access control, and data quality management. Exposure to BI and data visualization platforms (Power BI, Tableau, Looker) and semantic layer design. INTERPERSONAL SKILLS Ability to step back, analyze complex problems, define architectural options, and drive decisions. Strong ability to work and collaborate with a variety of stakeholders across technical and business functions. Excellent communication skills with the ability to translate complex technical architectures into clear business implications. High autonomy, attention to detail, and ability to manage multiple client engagements simultaneously.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>DXC – CDG</strong> stands out for a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation shape priorities. This dynamic is balanced by a <strong>collaborative culture</strong>, fostering trust, empowerment and close managerial support. It also integrates an <strong>innovation dimension</strong>, encouraging initiative, adaptability and experimentation. Finally, a well-established <strong>organizational culture</strong> provides structure, ensuring process rigor, reliability and operational efficiency. </p><br><br> <br> Job : <p><strong>Main tasks:</strong></p><br><br><ul><li>Configure and deploy SuccessFactors modules (Recruiting, Employee Central, Performance &amp; Goals).</li><li>Provide user support and training.</li><li>Adapt HR processes to the SAP system.</li><li>Participate in development projects and testing.</li></ul><br> <br> Required profile : <ul><li>Experience with SuccessFactors and HR processes.</li><li>Ability to support users and train teams.</li><li>Autonomy, rigor, and project management skills for SAP HR.</li><li>Good interpersonal and teaching skills.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>As part of our client's business development, we are looking for an experienced Pastry Sous Chef to join a high-end establishment based in Casablanca.</p><br><br><p>Main missions:</p><br><br><p>Assist the Head Pastry Chef in the daily management of the pastry kitchen.<br>Supervise production and ensure the quality of creations.<br>Ensure compliance with food hygiene and safety standards.<br>Participate in the creation of new pastries and the improvement of recipes.<br>Supervise and support the pastry team.</p><br><br> <br> Required profile : <p>Proven experience as a Pastry Sous Chef or Pastry Chef de Partie.<br>Essential experience in high-end pastry shops, Michelin-starred restaurants, or luxury hotels/restaurants.<br>Excellent mastery of pastry techniques.<br>Good command of French (spoken and written).<br>Organizational skills, rigor, creativity, and ability to work under pressure.<br>Team spirit and ability to manage a brigade.</p><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Capgemini Engineering, a global leader in engineering services, brings together teams of engineers, scientists, and architects to help the world's most innovative companies unlock their potential. From autonomous cars to life-saving robots, our digital and software technology experts go off the beaten path by providing unique R&amp;D and engineering services across all sectors. Join us for a career full of opportunities, where you can make a difference and where no two days are alike.</p><p>About the position</p><p>As part of the development of our activities in the pharmaceutical sector, we are recruiting a CSV Engineer (Computer System Validation Engineer). You will work in a regulated environment (GxP) to ensure the compliance, reliability, and traceability of the IT systems used in production and quality processes.</p><p>Job responsibilities</p><p>As a CSV Engineer, your main responsibilities will be:</p><ul><li>Ensure the validation of IT systems (CSV) in compliance with pharmaceutical regulatory requirements (GxP, FDA, EMA)</li><li>Apply the Validation Lifecycle according to the V-Model</li><li>Implement a Risk-Based Approach</li><li>Draft and manage validation documentation: Validation Plan, IQ / OQ / PQ Protocols, Validation Reports</li><li>Analyze and formalize requirements: URS (User Requirements Specifications), FS (Functional Specifications), DS (Design Specifications)</li><li>Participate in system qualification (equipment, software, automated systems)</li><li>Collaborate with quality, IT, production, and automation teams</li></ul><p>Some reasons to join us</p><p>Quality of life at work: Possibility of remote work in Morocco as well as internationally and autonomy in organizing your daily life, hybrid missions according to your preferences.</p><p>Continuous learning: access to dedicated training and certifications for your technology, personalized support, and a structured integration process.</p><p>Varied and high-impact projects: work with major companies in various sectors with stimulating business and technological challenges.</p><p>Our commitments and priorities:</p><p>The Capgemini Group promotes an inclusive culture in a multicultural and disability-friendly environment. By joining us, you will join a collective that values diversity, develops the potential of its talents, engages in solidarity initiatives with its partners, and is committed to reducing its environmental impact across all its sites and with its clients.</p><p>Capgemini is a global, responsible, and multicultural leader, bringing together nearly 300,000 people in over 50 countries. With 55 years of experience, we are a strategic partner for companies in the transformation of their activities by leveraging the full power of technology and innovation in constantly evolving fields such as cloud, data, Artificial Intelligence, connectivity, software, digital engineering, or platforms.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h3>Your profile for the position</h3><ul><li>Job title: CSV Engineer Pharma</li><li>Basic education level: BAC +5</li><li>Specialization: Industrial engineering, automation, industrial IT or equivalent</li><li>Experience: Junior confirmed (1-5 years)</li><li>Skills: Good command of IT system validation in GxP environment, Knowledge of standards: GAMP 5, 21 CFR Part 11, Experience in IQ / OQ / PQ qualification, Mastery of documentation: URS, FS, DS, validation plans and reports, Understanding of automated and IT systems in the pharmaceutical industry, Sense of rigor, traceability, and regulatory compliance, Analytical and risk management skills, Good interpersonal skills and teamwork</li><li>Languages: French: fluent, English: professional</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Always ready to lend a hand with a smile. By becoming a Bellhop, your passion for the hotel and your respect for our guests' belongings will ensure our customer promise from the moment they arrive: "Feel Welcome".</font></font></p> <p><font dir="auto" ><font dir="auto" >To be fully informed of arrivals and departures each day</font></font></p> <p><font dir="auto" ><font dir="auto" >To warmly welcome the customer with a smile upon their arrival at the hotel and contribute, through a warm and personalized relationship, to customer loyalty</font></font></p> <p><font dir="auto" ><font dir="auto" >Carry the client's luggage courteously from their arrival at the main entrance to their room, and ensure proper luggage management in case of large client arrivals.</font></font></p> <p><font dir="auto" ><font dir="auto" >Unload customers' luggage upon their departure and ensure that it is either looked after or loaded into the vehicle providing their transport</font></font></p> <p><font dir="auto" ><font dir="auto" >Knowing how to recognize regular customers and respond to all their requests</font></font></p> <p><font dir="auto" ><font dir="auto" >Check the rooms upon delivery of luggage</font></font></p> <p><font dir="auto" ><font dir="auto" >Inform customers about the operation of the facilities offered (television, air conditioning, telephone, etc.) and ensure that any problems observed are reported to the relevant departments.</font></font></p> <p><font dir="auto" ><font dir="auto" >Inform the Security Department of any suspicious presence (object or person) or abnormal situation in the lobby or on the floors</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Minimum one year of experience in a similar role within a Guest Services department in a 4 or 5-star hotel preferred</font></font></p> <p><font dir="auto" ><font dir="auto" >Fluency in French and English is essential.</font></font></p> <p><font dir="auto" ><font dir="auto" >Passion for customer service, team spirit, problem-solving</font></font></p> <p><font dir="auto" ><font dir="auto" >Excellent communication skills, attentiveness, and respect for the client's request.</font></font></p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>RFR Customer &amp; Operations Specialist</strong></p><br><br> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><br><br> <p>DHL Global Forwarding has an opening for <strong>RFR Customer &amp; Operations Specialist </strong>in Morocco. In this role, you will Implement Road freight Strategy in the country as defined by ensuring ontime delivery of road freight services. Individuals responsibility is to ensure procuring best rates from carriers , commerically work on customer RFQ's and manage Operations for clients.</p><br><br> <p><strong><em>Join us in connecting people and improving lives! </em></strong></p><br><br> <p><strong>In this RFR Customer &amp; Operations Specialist position </strong></p><br><br> <ul> <li>You will own and maintain country road freight tariffs with carriers in line with agreed validity periods.</li> <li>You will review existing pricing rates and policies with carriers and network partners, initiate updates based on market trends and business requirements, and maintain strong relationships with stakeholders.</li> <li>You will drive optimal pricing solutions to maximize road freight profitability.</li> <li>You will ensure local and cross-border rates are accurately entered into the rate management system and validated for auto-costing, quotations, and auto-rating.</li> <li>You will manage supplier contracts, establish regular carrier review meetings, and ensure they are conducted with all key carriers.</li> <li>You will analyze accepted and rejected quotations by lane and negotiate with network teams and carriers to secure more competitive rates.</li> <li>You will determine profit margins and provide support and follow-up to Sales, Sales Support, and Customer Service teams.</li> <li>You will source and provide spot rates to Sales and Customer Service teams for all types of road freight cargo.</li> <li>You will negotiate and procure the best available market rates.</li> <li>You will execute global procurement strategies and decisions related to rates, processes, and supplier management.</li> <li>You will monitor carrier and station performance and initiate corrective actions where required.</li> <li>You will execute operational shipments from customer booking through carrier booking, shipment movement, billing, and system updates while maintaining ownership of file profitability, revenue, and costs.</li> <li>You will ensure timely billing of executed shipments and maintain accurate system updates to provide customers with complete shipment visibility.</li> <li>You will ensure carrier utilization aligns with company policies while maximizing profitability.</li> <li>You will provide customers with full shipment visibility and ensure cargo movements comply with all customs requirements and regulations.</li> <li>You will maintain excellent relationships with DGF EU and Freight EU teams to support efficient rate procurement and operational execution</li> </ul> <p><strong>Qualifications &amp; Experience</strong></p><br><br> <ul> <li>Deep knowledge of Road freight forwarding business from domestic and cross border prospective</li> <li>Excellent analytical, structuring skills along with Strong project management skills and ability to cope with multiple bids in parallel.</li> <li>Results driven and attention to details</li> <li>Minimum 3 years of experience in road freight pricing, commercials and operations</li> <li>Understanding of end to end process from freight and customs prospective for domestic and international road movements</li> <li>Understanding of end to end process from freight and customs prospective for international road movements</li> <li>Team Player</li> <li>• Improvide department profitability by improving procurement of rates from carriers</li> <li>3 years in road freight pricing, commercials and operations</li> <li>Bachelor’s Degree or equivalent experience/qualification</li> <li>Fluent English</li> <li>Fluent French</li> <li>Fluent Arabic</li> </ul> <p><strong>We offer:</strong></p><br><br> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development.</li> <li>Competitive salary.</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2026. </p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect &amp; Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p><br><br> <p> <br>#LI-MEA</p><br><br><br> </div>

<div><p><strong>RFR Customer & Operations Specialist</strong></p>   <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p>   <p>DHL Global Forwarding has an opening for <strong>RFR Customer & Operations Specialist </strong>in Morocco. In this role, you will Implement Road freight Strategy in the country as defined by ensuring ontime delivery of road freight services. Individuals responsibility is to ensure procuring best rates from carriers , commerically work on customer RFQ's and manage Operations for clients.</p> <p><strong><em>Join us in connecting people and improving lives!              </em></strong></p>     <p><strong>In this RFR Customer & Operations Specialist position </strong></p> <ul> <li>You will own and maintain country road freight tariffs with carriers in line with agreed validity periods.</li> <li>You will review existing pricing rates and policies with carriers and network partners, initiate updates based on market trends and business requirements, and maintain strong relationships with stakeholders.</li> <li>You will drive optimal pricing solutions to maximize road freight profitability.</li> <li>You will ensure local and cross-border rates are accurately entered into the rate management system and validated for auto-costing, quotations, and auto-rating.</li> <li>You will manage supplier contracts, establish regular carrier review meetings, and ensure they are conducted with all key carriers.</li> <li>You will analyze accepted and rejected quotations by lane and negotiate with network teams and carriers to secure more competitive rates.</li> <li>You will determine profit margins and provide support and follow-up to Sales, Sales Support, and Customer Service teams.</li> <li>You will source and provide spot rates to Sales and Customer Service teams for all types of road freight cargo.</li> <li>You will negotiate and procure the best available market rates.</li> <li>You will execute global procurement strategies and decisions related to rates, processes, and supplier management.</li> <li>You will monitor carrier and station performance and initiate corrective actions where required.</li> <li>You will execute operational shipments from customer booking through carrier booking, shipment movement, billing, and system updates while maintaining ownership of file profitability, revenue, and costs.</li> <li>You will ensure timely billing of executed shipments and maintain accurate system updates to provide customers with complete shipment visibility.</li> <li>You will ensure carrier utilization aligns with company policies while maximizing profitability.</li> <li>You will provide customers with full shipment visibility and ensure cargo movements comply with all customs requirements and regulations.</li> <li>You will maintain excellent relationships with DGF EU and Freight EU teams to support efficient rate procurement and operational execution</li> </ul>   <p><strong>Qualifications & Experience</strong></p> <ul> <li>Deep knowledge of Road freight  forwarding business from domestic and cross border prospective</li> <li>Excellent analytical, structuring skills along with Strong project management skills and ability to cope with multiple bids in parallel.</li> <li>Results driven and attention to details</li> <li>Minimum 3 years of experience in road freight pricing, commercials and operations</li> <li>Understanding of end to end process from freight and customs prospective for domestic and international road movements</li> <li>Understanding of end to end process from freight and customs prospective for international road movements</li> <li>Team Player</li> <li>• Improvide department profitability by improving procurement of rates from carriers</li> <li>3 years in road freight pricing, commercials and operations</li> <li>Bachelor’s Degree or equivalent experience/qualification</li> <li>Fluent English</li> <li>Fluent French</li> <li>Fluent Arabic</li> </ul>     <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development.</li> <li>Competitive salary.</li> </ul>     <p><strong>Why join DHL Global Forwarding?</strong></p>   <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p>   <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2026. </p>   <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p>   <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul>   <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p>   <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p> <p> <br><font color="#ffffff">#LI-MEA</font></p></div>

<p>bout the Platform</p><p>Project: Morocco Steady-State Operations</p><p>Environment: Government-grade, on-premises bare-metal infrastructure. Three security-zone Kubernetes clusters (DMZ, Core, Red Zone) underpinned by a Fortinet security fabric (FortiGate 901G HA pair, FortiSwitch, FortiManager, FortiPAM, FortiWeb WAF, FortiADC, FortiAnalyzer) and Dell PowerEdge R670 compute nodes with Ceph distributed storage. Backup is delivered via Dell PowerProtect.</p><p>Operations model: The platform has been deployed and accepted. These roles cover Day 2 steady-state operations — monitoring, incident response, change management, backup validation, and continuous improvement. No deployment or project delivery responsibilities.</p><p>Role Overview</p><p>The Infrastructure & Platform Operations Engineer is the primary Day 2 owner of the compute, Kubernetes, storage, and backup layer of the platform. You maintain cluster health, respond to node and workload incidents, manage the backup and recovery lifecycle, and ensure the observability pipeline is accurate and actionable.</p><p>You work alongside the Network & Security Operations Engineer, who owns the Fortinet fabric. Together, the two roles provide full-stack operational coverage. When a platform incident has a network/security dimension — for example, a pod failing to reach an external endpoint — you collaborate across the boundary and escalate correctly.</p><p>Day-to-Day Responsibilities</p><p>Kubernetes Cluster Operations</p><ul><li><p>Monitor health of all three Kubernetes clusters (DMZ, Core, Red Zone): node readiness, control plane component status, etcd health, and API server responsiveness.</p></li><li><p>Investigate and resolve pod scheduling failures, CrashLoopBackOff events, OOMKill incidents, and persistent volume claim binding issues.</p></li><li><p>Manage node maintenance: cordon, drain, perform maintenance (firmware, OS patch, hardware swap), and return nodes to service.</p></li><li><p>Monitor and enforce namespace resource quotas, limit ranges, and network policy posture — flag and remediate any drift from the accepted baseline.</p></li><li><p>Manage RBAC: onboard/offboard cluster users and service accounts, review permissions quarterly, maintain least-privilege posture.</p></li><li><p>Renew and rotate Kubernetes cluster certificates, ingress TLS certificates, and any expiring secrets before expiry.</p></li><li><p>Coordinate with the application team on deployment readiness: validate ingress routing, service endpoints, and resource availability before application releases.</p></li></ul><p>Ceph Storage Operations</p><ul><li><p>Monitor Ceph cluster health dashboard daily: OSD status, PG states, replication factor compliance, and capacity utilisation against defined thresholds.</p></li><li><p>Respond to OSD failure alerts: investigate disk health (SMART data), replace failed OSDs, and monitor rebalancing to completion before any second failure.</p></li><li><p>Monitor Ceph pool capacity and raise alerts when utilisation exceeds planned thresholds — coordinate capacity planning reviews with the client.</p></li><li><p>Validate PVC provisioning for new workloads: confirm correct pool assignment, access mode, and reclaim policy.</p></li></ul><p>Dell Compute & Node Operations</p><ul><li><p>Monitor Dell PowerEdge R670 nodes via iDRAC: hardware alerts (PSU, DIMM, NIC, disk, thermal), BIOS event logs, and remote console readiness.</p></li><li><p>Manage firmware lifecycle: track available BIOS, iDRAC, NIC, and PERC firmware updates; schedule and apply via approved maintenance windows.</p></li><li><p>Maintain Linux OS baseline on all Kubernetes nodes: security patches, kernel updates, containerd and kubelet version alignment with the cluster compatibility matrix.</p></li><li><p>Maintain hardware inventory register: track serial numbers, firmware versions, and warranty status per node.</p></li></ul><p>Backup & Recovery Operations</p><ul><li><p>Monitor Dell PowerProtect backup jobs daily: confirm job completion, investigate and remediate failures, and maintain the backup success rate SLA.</p></li><li><p>Execute and document periodic restore tests (minimum quarterly): restore at least one VM and one data scenario, record restore time, verify data integrity.</p></li><li><p>Manage backup policy changes through change control: scope adjustments, retention updates, and schedule changes.</p></li><li><p>Maintain the restore runbook with current, tested procedures — update after every restore test.</p></li></ul><p>Observability & Alerting</p><ul><li><p>Maintain the observability pipeline: ensure log collection, metrics scraping, and alerting are functioning across all nodes and clusters.</p></li><li><p>Triage platform-level alerts: distinguish noise from genuine incidents, tune alerting thresholds, and escalate per the defined severity model.</p></li><li><p>Produce weekly platform health summaries: cluster utilisation, backup status, storage capacity, and outstanding incidents.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><p>Must-Have Requirements</p><ul><li><p>Kubernetes operations experience in a production environment: node management, workload troubleshooting, RBAC, PVC/storage, certificate rotation. CKA required.</p></li><li><p>Linux systems administration: OS patching, kernel management, systemd, journald, process and disk troubleshooting.</p></li><li><p>Ceph or comparable distributed storage operations: OSD monitoring, failure response, capacity management.</p></li><li><p>Backup platform operations (Dell PowerProtect, Veeam, or equivalent): job monitoring, failure remediation, restore testing and evidence production.</p></li><li><p>Bare-metal server operations: iDRAC or iLO monitoring, firmware management, hardware fault response.</p></li><li><p>Observability tooling: experience with Prometheus, Grafana, Loki, or equivalent for cluster-level monitoring.</p></li><li><p>On-site availability in Morocco on a permanent or long-term basis.</p></li></ul><p>Good-to-Have</p><ul><li><p>CKS (Certified Kubernetes Security Specialist) — strongly preferred given the government security classification of the platform.</p></li><li><p>Dell PowerEdge-specific experience (PowerEdge R670 or R-series equivalent, iDRAC 9/10, OMSA).</p></li><li><p>Dell PowerProtect-specific experience vs generic backup platform knowledge.</p></li><li><p>Kubernetes upgrade experience: minor version upgrades of control plane and worker nodes on a live cluster.</p></li><li><p>Familiarity with Fortinet/network layer concepts (enough to collaborate on cross-domain incidents with the Network & Security Ops Engineer).</p></li><li><p>French or Arabic language capability.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Maroc Telecom</strong> operates within a corporate culture driven by <strong>innovation</strong>, where creativity, agility and the pursuit of new solutions are key drivers of development. This dynamic is complemented by a strong spirit of <strong>collaboration</strong>, encouraging teamwork, knowledge sharing and employee engagement. The company also values <strong>performance</strong> and achievement, while relying on structured practices that ensure efficiency and quality execution. This balance creates a stimulating, collaborative and continuously improving work environment. </p><br><br> <br> Job : <ul><li><strong>Regulatory Watch: </strong>Actively and continuously monitor regulatory and standard changes in the telecommunications sector (laws, decrees, orders, decisions, etc.).</li><li><strong>Impact Analysis: </strong>Decipher and analyze decisions from the regulator and new laws related to the telecommunications sector and consumer law.</li><li><strong>Update Mapping: </strong>Update the mapping of regulatory requirements as new regulations or changes appear.</li><li><strong>Operational Translation: </strong>Translate obligations into operational actions to be implemented by the relevant departments, and formalize these new obligations clearly to facilitate their adoption by compliance teams.</li><li><strong>Summary Notes: </strong>Write analysis and alert notes for management and internal teams to anticipate changes.</li><li><strong>Contributions and Positions: </strong>Analyze texts, decisions, and regulatory consultations, and prepare Maroc Telecom's positions and contributions.</li></ul> <br> Required profile : <p><strong>Education: </strong>Higher education (Master's degree - Bac+5) in Telecommunications Law, Business Law, Public Business Law, or an engineering profile with a strong legal interest.<br><strong>Experience: </strong>Proven experience of 3 years or more in a similar role (within a telecom operator, a specialized law firm, or a regulatory authority).<br>&nbsp;</p><br><br><p><strong>Key Skills:</strong></p><br><br><ul><li>Mastery of analyzing and interpreting legislative, regulatory, and normative texts.</li><li>Excellent command of the regulatory and legislative framework for telecommunications and consumer law.</li><li>Synthesis skills, rigor, and excellent ability to organize and structure data.</li><li>Good interpersonal skills and excellent communication abilities to interact effectively with various internal and external stakeholders (operational departments, regulator, etc.).</li><li>Intellectual curiosity and foresight regarding emerging technological challenges.</li><li>Ability to propose arguments for regulatory matters and defend the company's interests during consultations.</li><li>Perfect command of French and English (written and spoken).</li></ul><p><strong>Why Maroc Telecom</strong></p><br><br><p>Maroc Telecom is evolving into a technology group, moving beyond the traditional telecommunications model to become a TechCo, at the heart of digital transformation in Morocco and Africa.</p><br><br><p>Present in Morocco and several French-speaking African countries, the Group connects millions of customers and businesses through mobile, fixed, internet services, and a growing portfolio of digital and technological solutions.</p><br><br><p><strong>Joining Maroc Telecom means:</strong></p><br><br><ul><li>Participating in an ambitious Tech transformation, beyond a classic telecom model</li><li>Working with large and diverse data volumes, covering multiple markets and uses</li><li>Benefiting from continuous development, learning, and career advancement opportunities</li><li>Actively contributing to building a group that redefines the role of technology and data in services and connectivity in Africa</li></ul><p>If you are driven by curiosity, impact, and a desire to learn, Maroc Telecom offers you the opportunity to grow your career while participating in the development of a rapidly transforming Tech group.</p><br><br><p><strong>What we offer</strong></p><br><br><ul><li>A dynamic and evolving work environment</li><li>Competitive salary and benefits</li><li>Opportunities for training, development, and internal mobility</li><li>The chance to work on high-impact projects with experienced teams</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Attached to the Supply Department, you will participate in monitoring supply operations to ensure product availability and smooth delivery processes.</p><br><br><p><br>Your main tasks are:</p><br><br><ul><li>Ensure stock level monitoring and participate in the evaluation of supply needs.</li><li>Prepare and track orders with suppliers.</li><li>Monitor delivery schedules and ensure agreed deadlines are met.</li><li>Check the conformity of delivered quantities and report any anomalies.</li><li>Ensure administrative follow-up of orders and update dashboards.</li><li>Be the point of contact for suppliers regarding order and delivery follow-up.</li><li>Participate in the management of discrepancies, stock-outs, and overstocks.</li><li>Ensure compliance with internal procedures and quality and safety standards.</li><li>Collaborate with various departments (logistics, operations, warehouses) to guarantee supply continuity.</li></ul><br> <br> <br> Required profile : <ul><li>Bachelor's degree (Bac+3) to Master's degree (Bac+5) in Logistics and Supplies/Supply Chain with at least 2 years of experience in a similar role.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Implement the HSE policy defined by the company.<br>Conduct safety visits and inspections in the field.<br>Identify hazards, assess risks, and propose corrective actions.<br>Participate in the analysis of accidents, incidents, and near misses.<br>Monitor the implementation of HSE action plans.<br>Lead safety talks and awareness campaigns.<br>Train and inform employees on HSE procedures.<br>Ensure compliance with the wearing of personal protective equipment (PPE).<br>Check the conformity of facilities and equipment.<br>Participate in internal audits and regulatory inspections.<br>Ensure the monitoring of HSE indicators and develop dashboards.<br>Participate in the management of emergency situations and evacuation drills.<br>Contribute to the implementation and maintenance of certifications (ISO 45001, ISO 14001, etc.).</p><br><br> <br> <br> Required profile : <p>Knowledge of HSE regulations.<br>Mastery of risk analysis methods.<br>Knowledge of ISO 45001 and ISO 14001 standards.<br>Proficiency in office tools (Word, Excel, PowerPoint).<br>Ability to write reports and procedures.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p><strong>Reporting to the IT Infrastructure Department</strong>, your <strong>missions</strong> include:</p><br><br><ul><li>Provide level 1 and 2 IT support to users.</li><li>Diagnose and resolve technical incidents.</li><li>Install, configure, and maintain workstations, peripherals, and IT equipment.</li><li>Participate in the operation and maintenance of IT infrastructures.</li><li>Contribute to the management of the IT park and technical documentation.</li><li>Ensure compliance with IT system procedures and security rules.<br>&nbsp;</li></ul> <br> <br> Required profile : <ul><li>2-year or 3-year degree (Bac+2/Bac+3) in IT, systems, networks, telecommunications, or equivalent training.</li><li>Previous experience in a similar role is an asset.</li><li>Knowledge of Microsoft Windows and Microsoft 365 environments.</li><li>Basic knowledge of Active Directory.</li><li>Basic knowledge of IT networks: TCP/IP, LAN, Wi-Fi, VLAN, DNS, and DHCP.</li><li>Ability to diagnose and resolve user incidents.</li><li>Ability to work independently and as part of a team.</li><li>Thoroughness, availability, and dynamism.</li><li>Responsiveness and proactivity.</li></ul> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The intern will be involved in the following tasks:</p><p><strong>Document Management</strong></p><ul><li>Scan and classify documents in our internal systems</li><li>Manage intermediary documentation (agreements, mandates)</li></ul><p><strong>Daily Support</strong></p><ul><li>Respond to simple internal requests (sending documents, tracking signatures)</li><li>Assist in coordinating between different departments (Sales, Finance, etc.)</li></ul><p><strong>Reporting and Monitoring</strong></p><ul><li>Prepare tracking tables (Excel) for administrative tasks</li><li>Generate simple reports for management (archive status, contractual document tracking)</li><li>Ensure accuracy of commission-related data (checking, updating)</li></ul><p><strong>Operations Support</strong></p><ul><li>Assist in preparing agreements, addenda, and contracts</li><li>Follow up on cancellations / MED (Mise en Dépôt)</li></ul><p><strong>Database Updates</strong></p><ul><li>Update client information (contacts, addresses)</li><li>Verify data consistency between different files and systems</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications</strong></p><ul><li>Training: Bac+2 to Bac+3 in commerce or management</li><li>Good command of office tools (Excel, Word, Outlook)</li><li>Rigor, organization, and attention to detail</li><li>Good interpersonal skills and team spirit</li><li>Ability to manage multiple tasks simultaneously</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>BTechnologie</strong> is characterized by a corporate culture primarily driven by <strong>organization</strong>, where rigor, reliability and operational efficiency are key drivers of performance. This structured environment is strengthened by a strong <strong>collaborative</strong> dimension, promoting team spirit, quality relationships and supportive leadership. The company also embraces a culture of <strong>performance and challenge</strong>, with a clear focus on results and excellence. Complementing these strengths, an <strong>innovative</strong> mindset brings openness to change and continuous improvement. </p><br><br> <br> Job : <p>About the mission:</p><br><br><br><p>As part of strengthening its Cyber Expertise team, our client, a major player in telecommunications, is looking for a B2B Cybersecurity Governance Consultant.</p><br><br><p>You will join a team responsible for cybersecurity governance with Major Account clients. This mission is primarily functional: it is not a technical SOC or cybersecurity expert position, but a role of interface, consulting, and governance.</p><br><br><p>You will be the point of contact for sales and operational teams to respond to client requests regarding cybersecurity, compliance, and business continuity.</p><br><br><br><p>Your missions: </p><br><br><br><ul><li>Ensure the writing, updating, and continuous improvement of cybersecurity documentation (Business Continuity Plan, Disaster Recovery Plan, security reports, procedures, methods, etc.).</li><li>Respond to security questionnaires, tenders, audits, and requests from Major Account clients.</li><li>Be the preferred contact for CISOs and client teams on cybersecurity governance topics.</li><li>Understand client environments and business challenges to provide appropriate responses.</li><li>Participate in the definition and industrialization of response processes (process digitalization, Jira, knowledge base, etc.).</li><li>Maintain and enrich a documentary base centralizing questions/answers and security standards.</li><li>Participate in the improvement of the security indicator catalog and the materials used in security committees.</li><li>Conduct risk analyses and contribute to security audits.</li><li>Ensure compliance with regulatory and normative requirements (GDPR, DORA, NIS2, ISO 27001...).</li><li>Contribute to the design and improvement of an AI agent to automate responses to security questionnaires.<br>&nbsp;</li></ul> <br> Required profile : <p><strong>Profile sought:</strong></p><br><br><ul><li>We are primarily looking for a functional profile, capable of understanding cybersecurity issues without being a technical SOC expert.</li><li>You have, among other things:</li><li>Experience in cybersecurity governance or GRC.</li><li>Excellent writing skills.</li><li>Strong interpersonal skills and communication adapted to high-level contacts (CISOs, Major Account clients).</li><li>A good understanding of complex environments and IT ecosystems.</li><li>Ability to formalize methods, procedures, and reference documents.</li><li>A culture of processes and continuous improvement.</li><li>Good knowledge of regulations and standards:</li><li>GDPR</li><li>DORA</li><li>NIS2</li><li>ISO 27001</li><li>Knowledge of telecom networks and operator environments is highly appreciated.</li><li>Experience with a telecom operator is a real asset.</li><li>Expected skills</li><li>Technical</li><li>Cybersecurity Governance</li><li>Risk Management</li><li>Regulatory Compliance</li><li>ISO 27001</li><li>GDPR</li><li>DORA</li><li>NIS2</li><li>Operator Networks</li><li>Telecommunications</li><li>Process digitalization (Jira or equivalent)</li><li>Personal qualities</li><li>Rigor (+++)</li><li>Autonomy</li><li>Curiosity</li><li>Analytical thinking</li><li>Excellent writing skills</li><li>Customer service orientation</li><li>Ability to manage multiple requests simultaneously</li><li>Continuous improvement mindset</li></ul><p><strong>The ideal profile:</strong></p><br><br><p>You work or have worked for a telecom operator or in a similar B2B environment, and you enjoy tasks where communication, writing, governance, and client relations are at the heart of your daily work.</p><br><br><p>You know how to transform complex subjects into clear, structured responses tailored to the expectations of both clients and internal teams.</p><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The HR Intern will support the Human Resources team with day-to-day administrative and operational tasks across multiple HR functions. This role is designed to provide hands-on experience in recruitment, employee engagement, HR operations, and compliance while developing foundational HR skills in a professional environment.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Currently pursuing or recently completed a degree in Human Resources, Business Administration, Psychology, or a related field</li><li>Basic understanding of HR principles and employment practices</li><li>Strong organizational and time-management skills</li><li>Excellent written and verbal communication skills</li><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint); HRIS experience is a plus</li><li>High level of professionalism and confidentiality</li></ul><p>Skills &amp; Competencies</p><ul><li>Attention to detail</li><li>Ability to handle sensitive information responsibly</li><li>Strong interpersonal skills</li><li>Willingness to learn and take initiative</li><li>Ability to work independently and as part of a team</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Foundever Group is recruiting for its site based in Casanearshore customer service advisors in call reception who will be responsible for providing technical assistance to customers experiencing difficulties, in a spirit of loyalty and satisfaction, by providing a complete and reliable response to their requests.</p><p>In this context, you will be responsible for:</p><ul><li>Answering customer calls;</li><li>Listening to and diagnosing their needs to provide them with the appropriate solution;</li><li>Applying defined processes and mastering the use of tools;</li><li>Reporting any information that helps identify a malfunction or improve a procedure;</li><li>Contributing to the smooth running of the service;</li><li>Ensuring that qualitative and quantitative objectives set by management are met.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Profile Sought</p><ul><li>Graduated with a Baccalaureate and above;</li><li>A good level of French (both spoken and written);</li><li>A sense of listening and service;</li><li>Good knowledge of computer tools;</li><li>Diligent, committed, punctual.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company:MarshDescription:<p>Ensures timely and accurate production/processing of relevant documents/information (includes report preparation)</p><br><p>Contributes to achievement of Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and business objectives</p><br><p>Adheres to Company policies and performance standards</p><br><p>Updates reports based on predefined templates on a regular basis to ensure accurate entry</p><br><p>Maintains a basic understanding of the core aspects of relevant Insurance and related legislation</p><br>Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" ><b>Job Description </b></font></font><div> <p><font dir="auto" ><font dir="auto" >To support the development of our activities and strengthen our team, we are looking for a Billing and Collection Officer on a fixed-term contract of 4 to 6 months.</font></font></p> <p><font dir="auto" ><font dir="auto" >Reporting to the billing and collection teams, you will be responsible for managing customer billing, monitoring payments and carrying out collection actions, in collaboration with operational teams and contacts based in France.</font></font></p> <p> <u> <strong><font dir="auto" ><font dir="auto" >Your tasks</font></font></strong> </u> </p> <p> <strong><font dir="auto" ><font dir="auto" >Billing</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Prepare and carry out customer invoicing;</font></font></li> <li><font dir="auto" ><font dir="auto" >Check monthly billing;</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the follow-up of invoices;</font></font></li> <li><font dir="auto" ><font dir="auto" >Manage customer account openings;</font></font></li> <li><font dir="auto" ><font dir="auto" >Process customer requests related to billing;</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the proper lettering of customer payments;</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in administrative tasks and document filing.</font></font></li> </ul> <p> <strong><font dir="auto" ><font dir="auto" >Recovery</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Ensure follow-up and reminders for unpaid invoices;</font></font></li> <li><font dir="auto" ><font dir="auto" >To negotiate payment promises;</font></font></li> <li><font dir="auto" ><font dir="auto" >Identify the risks of non-payment and alert the relevant stakeholders;</font></font></li> <li><font dir="auto" ><font dir="auto" >Monitor cash receipts and handle payment discrepancies;</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in dispute resolution in collaboration with operational teams;</font></font></li> <li><font dir="auto" ><font dir="auto" >Prepare litigation files;</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure regular reporting of activity;</font></font></li> <li><font dir="auto" ><font dir="auto" >D. Develop a relationship of trust with clients and contribute to improving recovery performance.</font></font></li> </ul> <p> </p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <p><font dir="auto" ><font dir="auto" >Search profile</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Bac+2 in Management, Accounting, Finance or equivalent;</font></font></li> <li><font dir="auto" ><font dir="auto" >Prior experience in invoicing, debt collection or accounts receivable is preferred;</font></font></li> <li><font dir="auto" ><font dir="auto" >Good mastery of the Office suite, especially Excel;</font></font></li> <li><font dir="auto" ><font dir="auto" >Financial knowledge is appreciated;</font></font></li> <li><font dir="auto" ><font dir="auto" >Good level of French;</font></font></li> <li><font dir="auto" ><font dir="auto" >Professional level of English appreciated.</font></font></li> </ul> <p> <u> <strong>Comp tences</strong> </u> </p> <ul> <li><font dir="auto" ><font dir="auto" >Rigour and a sense of organisation;</font></font></li> <li><font dir="auto" ><font dir="auto" >R activity and autonomy;</font></font></li> <li><font dir="auto" ><font dir="auto" >Sense of communication and customer service;</font></font></li> <li><font dir="auto" ><font dir="auto" >Team spirit;</font></font></li> <li><font dir="auto" ><font dir="auto" >Negotiation skills;</font></font></li> <li><font dir="auto" ><font dir="auto" >Proactive and solution-oriented;</font></font></li> <li><font dir="auto" ><font dir="auto" >Versatility and adaptability.</font></font></li></ul></div><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Fondation Arrawaj</strong> features a culture primarily shaped by <strong>innovation</strong>, promoting creativity, agility and experimentation to drive impact and transformation. This orientation is strengthened by a <strong>competitive</strong> dimension, reflecting a strong focus on performance and results. <strong>Collaboration</strong> and <strong>organizational structure</strong> further contribute to the overall balance by supporting teamwork, accountability and structured ways of working. The environment appeals to autonomous, committed profiles who thrive in dynamic and evolving contexts. </p><br><br> <br> Job : <p><u><strong>GENERAL MISSION:</strong></u></p><br><br><p>Reporting to the Recovery Department, the <strong>Head of Litigation Department</strong> is responsible for leading and managing all of the foundation's litigation actions, in relation with clients, by ensuring the management of cases transferred to litigation and the handling of disputes with clients / Guarantees. They ensure the implementation of judicial or amicable procedures aimed at recovering debts while guaranteeing compliance with current regulations. They work in close collaboration with internal teams (Amicable, Pre-litigation, Write-off) and external stakeholders (lawyers, bailiffs, courts).</p><br><br><p><br><u><strong>MAIN RESPONSIBILITIES:</strong></u></p><br><br><p><strong><em>Management of litigation cases:</em></strong></p><br><br><ul><li>Participate in the pre-litigation transfer committee with the pre-litigation team to qualify unpaid cases and validate the legal procedure to follow.</li><li>As soon as cases are transferred to litigation, lead litigation cases, whether judicial or negotiation, for amicable settlement of litigation cases, in relation with the parties concerned.</li><li>Supervise the preparation of legal files and the organization of judicial actions in collaboration with law firms or the internal team of litigation officers.</li><li>Coordinate actions with external service providers (bailiffs, lawyers, notaries, etc.).</li></ul><p><em><strong>Debt recovery:</strong></em></p><br><br><ul><li>Develop and implement effective recovery strategies to reduce the rate of unrecoverable debts (framework, exploitation of guarantees and securities, etc.)</li><li>Monitor recovery performance in litigation and identify areas for improvement.</li><li>Ensure the implementation of amicable measures to maximize recovery chances before initiating legal action.</li></ul><p><em><strong>Prevention of legal risks:</strong></em></p><br><br><ul><li>Analyze legal risks related to litigation and propose recommendations to mitigate them.</li><li>Ensure compliance with procedures and regulations in force, particularly regarding client rights and regulatory compliance.</li><li>Contribute to the continuous updating of contractual documents and internal procedures.</li></ul><p><em><strong>Management of relationships with partners:</strong></em></p><br><br><ul><li>Collaborate with internal teams (Amicable, write-off, treasury, etc.) to ensure consistent handling of outstanding cases.</li><li>Monitor relationships with external partners, particularly law firms, to ensure the efficiency and speed of litigation procedures.</li><li>Manage invoicing for external recovery partners.</li></ul><p><em><strong>Reporting and monitoring:</strong></em></p><br><br><ul><li>Establish dashboards for monitoring the evolution of the litigation case portfolio and recovery performance.</li><li>Provide regular reporting to management on the status of cases, identified risks, and results obtained.</li><li>Propose corrective actions and continuous improvements in the handling of litigation cases.</li></ul> <br> Required profile : <p><u><strong>EDUCATION:</strong></u></p><br><br><ul><li>Master's degree in business law, litigation law, banking law, or equivalent.</li><li>A specialization in risk management or financial law would be an additional asset.</li></ul><p><u><strong>EXPERIENCE:</strong></u></p><br><br><ul><li>5 years of experience in a similar role, ideally in the financial, banking, or microfinance sector.</li><li>Proven experience in managing complex litigation, particularly in debt recovery and judicial cases.</li><li>Experience in supervising legal or recovery teams.</li></ul><p><u><strong>SKILLS:</strong></u></p><br><br><p><strong><em>Technical skills:</em></strong></p><br><br><ul><li>Solid knowledge of commercial law, contract law, banking law, and judicial procedures.</li><li>Mastery of amicable and judicial recovery techniques.</li><li>Good understanding of current regulations in the microfinance sector and legal obligations related to litigation.</li><li>Ability to prepare and manage litigation files while ensuring compliance with deadlines and legal procedures.</li><li>Negotiation skills for amicable settlements.</li><li>Good command of computer tools (Word, Excel, etc.)</li></ul><p><strong><em>Behavioral skills:</em></strong></p><br><br><br><ul><li>Leadership and ability to manage and motivate a team of litigation officers</li><li>Rigor, method, and organizational skills to manage multiple cases simultaneously while respecting priorities.</li><li>Analytical and synthesis skills to quickly identify legal risks and propose appropriate solutions.</li><li>Excellent communication and argumentation skills for negotiating with internal and external stakeholders.</li><li>Stress resistance and ability to work under pressure or in conflict situations.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position:</b>Sales Operations Associate<br><br><b>Job Description:</b><p><b>About US:</b>&nbsp;</p><br><br><p>Join our dynamic <b>Customer Operations</b> team at <b>Arrow</b>! Our team is built on a foundation of collaboration, trust, friendliness, and positivity. If you speak English and enjoy working with others, this might be the perfect opportunity for you!&nbsp;</p><br><br><p>As part of our company´s growth, <b>ARROW Morocco</b> is strengthening its teams and is looking for a <b>Sales Operation Associate,</b>&nbsp;</p><br><br><p><i>PLEASE ATTACH YOUR RESUME IN ENGLISH</i>&nbsp;</p><br><br><p>We have currently a team in Casablanca where the atmosphere is friendly, sociable and positive. If you speak English and you like to work with other people - this might be something for you!&nbsp;</p><br><br><p><b>What You’ll Be Doing at Arrow?</b>&nbsp;</p><br><br><p>As a Sales Operations Associate, your role will be diverse and essential to our operations. In this back-office role, you will support our customer-facing, Sales and Customer Service colleagues, allowing them to focus on selling and servicing our customers. Your responsibilities will include:&nbsp;</p><br><br><ul><li><p><b>Quotation Management:</b> Collaborate with Sales colleagues to construct and manage quotes for new customer bids, new buys, shortages, annual contracts, and specialized quoting activities.&nbsp;</p><br><br></li></ul><ul><li><p><b>Automation:</b> Ensure all systems and data are aligned to drive automation across selling and service processes.&nbsp;</p><br><br></li></ul><ul><li><p><b>Price Support:</b> Upload customer bills of material and request special price support where applicable. Maintain and update product-related data points that are often requested to supplement the pricing elements, such as stock status, lead-time, MOQ, item classification, and other specifications.&nbsp;</p><br><br></li></ul><ul><li><p><b>Order Processing support:</b> Ensure quoted prices are reflected in contract price fields and customer part numbers are clean for seamless order processing.&nbsp;</p><br><br></li></ul><ul><li><p><b>Issue Resolution:</b> Resolve data mismatches and order issues promptly and undertake corrective actions to prevent recurrence.&nbsp;</p><br><br></li></ul><ul><li><p><b>Post-Invoice Adjustments:</b> Handle post-invoice adjustments both internally and externally when necessary.&nbsp;</p><br><br></li></ul><ul><li><p><b>Backlog Management:</b> Review quote related alerts and holds in the Oracle ERP system and make necessary corrections to ensure smooth processing.&nbsp;</p><br><br></li></ul><ul><li><p><b>Team Collaboration:</b> Enable customer-facing colleagues to build deep customer relationships and provide exceptional service by managing quotes and resolving queries efficiently, allowing them to focus on creating real value for our customers.&nbsp;</p><br><br></li></ul><p><b>Who are we looking for?</b>&nbsp;</p><br><br><ul><li><p><b>English on min B2 </b>level (both spoken and written), additional language is an asset.&nbsp;</p><br><br></li></ul><ul><li><p>Good knowledge of MS Office, Excel is a plus&nbsp;</p><br><br></li></ul><ul><li><p><b>Customer Service</b>, <b>Order Management </b>or <b>Sales experience&nbsp;</b>&nbsp;</p><br><br></li></ul><ul><li><p>Accountability&nbsp;</p><br><br></li></ul><ul><li><p><b>Communication and coordination</b> skills&nbsp;</p><br><br></li></ul><ul><li><p><b>Customer-oriented </b>attitude&nbsp;</p><br><br></li></ul><ul><li><p><b>Team player</b>&nbsp;</p><br><br></li></ul><p><b>What is in it for you?</b>&nbsp;</p><br><br><ul><li><p>Full Permanent contract,&nbsp;</p><br><br></li></ul><ul><li><p>Social advantages: CNSS, CIMR, Health insurance,&nbsp;</p><br><br></li></ul><ul><li><p>Very good working atmosphere in a team of passionate collaborators,&nbsp;</p><br><br></li></ul><ul><li><p>Work culture where you can make an impact,&nbsp;</p><br><br></li></ul><ul><li><p>Dynamic environment with a <b>friendly work atmosphere,</b>&nbsp;</p><br><br></li></ul><ul><li><p>Interesting career developmentopportunities in a quickly growing environment,&nbsp;</p><br><br></li></ul><ul><li><p>Working within an international organization, recognized worldwide in its sector.&nbsp;</p><br><br></li></ul><p><b>Do you see yourself as our future colleague? If yes – send us your application.</b>&nbsp;</p><br><br><p><b>Our story</b>&nbsp;</p><br><br><p>As <b>Arrow Global Components (AGC)</b>, a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting network of relationships with industry leaders, both on the supplier and customer sides.&nbsp;</p><br><br><p><i>Arrow is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status.</i>&nbsp;</p><br><br><p><span>#LI-HL1</span></p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Business Support<br> </div>