Telesales Jobs in Morocco
1415 Jobs Found
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<span> What you´ll do </span><p>The Region Business Manager (RBM) is responsible for driving sales growth, profit performance, and market share expansion across the Northeast Grocery Territory for Henkel Consumer Brands. This role leads the commercial development and execution of the Northeast Region business strategies, manages key customer relationships, and partners with brokers and cross-functional teams to maximize distribution, visibility, and execution excellence.<br> The RBM owns region’s business performance, identifies growth opportunities through data-driven insights, and ensures successful execution of customer and company objectives.</p><br> <p>Business & P&L Leadership</p><br> <ul> <li>Own region sales, volume, profit, and market share objectives.</li> <li>Deliver annual revenue targets while managing trade investments and overall business profitability.</li> <li>Develop and execute strategic business plans that drive sustainable growth across the territory.</li> </ul> <p>Customer & Account Management</p><br> <ul> <li>Build and maintain strong relationships with Northeast Region grocery retailers, distributors, and key decision-makers.</li> <li>Develop customer-specific strategies that support category growth and strengthen Henkel’s position within the market.</li> <li>Lead business reviews, negotiations, and promotional planning activities with customers.</li> </ul> <p>Broker & Field Execution Leadership</p><br> <ul> <li>Lead and influence broker partners and field sales resources to deliver best-in-class retail execution.</li> <li>Ensure effective implementation of merchandising programs, distribution initiatives, and promotional activities.</li> <li>Monitor in-store performance and address execution opportunities to improve results.</li> </ul> <p>Data-Driven Business Planning</p><br> <ul> <li>Utilize syndicated data sources, including Circana (IRI), Nielsen, and customer analytics, to identify trends and growth opportunities.</li> <li>Analyze category, shopper, and competitive data to optimize assortment, pricing, placement, and promotional strategies.</li> <li>Develop actionable recommendations that drive distribution gains and sales growth.</li> </ul> <p>Cross-Functional Collaboration</p><br> <ul> <li>Partner closely with Category Management, Supply Chain, Sales Finance, and Customer Strategy teams to deliver customer and company objectives.</li> <li>Support new product launches, forecasting activities, and promotional planning processes.</li> <li>Ensure alignment between customer needs and organizational priorities.</li> </ul>
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What makes you a good fit <ul> <li>Bachelor's degree in Business, Marketing, Sales, or a related field required.</li> <li>Minimum of 5-7 years of progressive experience in Consumer Packaged Goods (CPG) sales, category management, account management, or related commercial roles.</li> <li>Experience working with grocery retailers (Wakefern and/or other Northeast grocery experience a plus), brokers, and syndicated data preferred.</li> <li>Demonstrated success managing customer relationships and delivering business growth.</li> <li>Strong negotiation, communication, and relationship management skills.</li> <li>Proven business and financial acumen, including P&L management.</li> <li>Analytical mindset with experience leveraging retail and consumer insights to drive decisions.</li> <li>Ability to work cross-functionally in a fast-paced, results-oriented environment.</li> <li>Strong leadership and influencing skills, including indirect team leadership.</li> </ul> <p><strong>Travel Requirements</strong></p><br> <ul> <li>Ability to travel throughout the Northeast territory, approximately 30% to 50% of the time, including customer meetings, market visits, and company events.</li> </ul> Some benefits of joining Henkel <ul> <li>Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1 </li> <li>Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program </li> <li>Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement </li> <li>Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships </li> <li>Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement</li> </ul> <p>The salary range for this role is $130,000.00 and $170,000.00. This range represents the good‑faith minimum and maximum wages the Company reasonably expects to offer for this role at the time of posting. In addition to base salary, this position may be eligible for incentive pay or other forms of compensation, as applicable. The Company also offers a comprehensive benefits package as described above. Actual compensation will be based on factors such as the candidate’s skills, experience, education, training, and work location. This posting is intended to comply with all applicable state and local pay transparency laws.<br> Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.<br> At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.</p><br>
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<div><p Segoe UI"; font-size: 14px;">YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><p Segoe UI"; font-size: 14px;">Would you like to become part of the world's most international company in the world?</p><p Segoe UI"; font-size: 14px;">A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><p Segoe UI"; font-size: 14px;">Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express"</p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>ABOUT THE ROLE :</strong></h2><p Segoe UI"; font-size: 14px;"><em>Support sales growth by qualifying leads and re-profiling Multichannel customers through outbound calls. The role focuses on identifying revenue opportunities, assessing customer potential and generating qualified sales opportunities while maintaining accurate customer information and delivering excellent customer service.</em></p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR TASKS :</strong></h2><ul Segoe UI"; font-size: 14px;"><li>Contact leads assigned through the sales management system and execute the calling plan provided by management.</li><li>Qualify prospects and identify business opportunities through outbound telephone activities.</li><li>Re-profile Multichannel customers and identify potential customers eligible for rank-up opportunities.</li><li>Assess customer shipping needs and identify revenue growth potential.</li><li>Use effective communication techniques to identify decision-makers and gain access to business opportunities.</li><li>Generate qualified leads and notify the appropriate Sales Executive when development opportunities are identified.</li><li>Promote DHL products and services by demonstrating a strong understanding of customer requirements.</li><li>Maintain and update accurate customer information within DHL systems and databases.</li><li>Clean and enrich lead and customer databases with relevant information gathered during customer interactions.</li><li>Develop and maintain knowledge of DHL products, services and commercial offerings.</li><li>Collaborate closely with Sales teams to support customer acquisition and revenue growth initiatives.</li><li>Ensure compliance with DHL policies, procedures and workplace standards.</li><li>Participate in projects and additional activities assigned by management.</li><li>Achieve productivity and quality targets, including daily calling activity objectives.</li></ul><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR PROFILE :</strong></h2><p Segoe UI"; font-size: 14px;">BAC +2 minimum or equivalent qualification.</p><p Segoe UI"; font-size: 14px;">1 to 2 years of experience in Customer Service, Sales Support, Telemarketing, Business Development or a related field.</p><p Segoe UI"; font-size: 14px;">Strong telephone communication and customer engagement skills.</p><p Segoe UI"; font-size: 14px;">Good command of <strong>French</strong>, spoken and written.</p><p Segoe UI"; font-size: 14px;">Passion for customer service and customer relationship management.</p><p Segoe UI"; font-size: 14px;">Ability to identify customer needs and uncover business opportunities.</p><p Segoe UI"; font-size: 14px;">Good knowledge of Microsoft Office tools and CRM systems is an advantage.</p><p Segoe UI"; font-size: 14px;">Knowledge of DHL products and services is considered an asset.</p><p Segoe UI"; font-size: 14px;"><strong>Competencies:</strong></p><p Segoe UI"; font-size: 14px;">Customer Orientation: Demonstrates a strong commitment to understanding and meeting customer needs.</p><p Segoe UI"; font-size: 14px;">Communication: Communicates clearly, professionally and effectively over the phone and through written correspondence.</p><p Segoe UI"; font-size: 14px;">Results Orientation: Focuses on achieving call activity, lead qualification and sales support objectives.</p><p Segoe UI"; font-size: 14px;">Relationship Building: Establishes positive relationships with customers and internal stakeholders.</p><p Segoe UI"; font-size: 14px;">Attention to Detail: Maintains accurate customer records and ensures high-quality data management.</p><p Segoe UI"; font-size: 14px;">Teamwork: Collaborates effectively with Sales and cross-functional teams to achieve business goals.</p><p Segoe UI"; font-size: 14px;">Initiative: Proactively identifies opportunities and takes action to support business growth</p></div>
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Job : <p>As part of our development, BRICOMA is recruiting a Sales Store Manager in Témara.</p><br><br><p><strong>Responsibilities: </strong></p><br><br><p><strong>As the true guardian of the management of a profit center, your main responsibilities are:</strong></p><br><br><p>- To lead all store activities, to determine and apply the commercial policy by supervising and coordinating actions with various internal and external stakeholders.</p><br><br><p>- To check product ranges in terms of quantity and quality with department heads.</p><br><br><p>- To implement and develop promotional and advertising actions defined by senior management.</p><br><br><p>- To ensure the achievement of set objectives through a proactive commercial approach and customer satisfaction.</p><br><br><p>- To manage and develop the skills of your team.</p><br><br><p>- To track, through reports, the evolution of objectives in terms of turnover and profit margins, customer traffic, stock rotation, etc.</p><br><br> <br> Required profile : <p>Higher education degree (Bac+4/5) in management/commerce/marketing...</p><br><br><p>- A hands-on person, you have confirmed experience of <strong>at least 7 years in commercial management or profit center management. Experience in managing a large sales area is a significant asset. </strong></p><br><br><p>- A good manager, you have managed teams of <strong>over 50 people</strong> and you are recognized for your managerial qualities and leadership.</p><br><br><p>- You are attracted by challenges and the conviviality of a dynamic and efficient group.</p><br><br><p>- You have the ability to listen, communicate, and excellent interpersonal skills.</p><br><br><p>- You have a strong capacity for persuasion, negotiation, and conviction.</p><br><br><p>- High availability and commitment to the management process.</p><br><br> <br><br> </div>
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<b>Position:</b>Business Development Associate Manager (German Speaker)<br><br><b>Job Description:</b><p><b><span>About US:</span></b></p><br><br><p><b><span>Arrow Enterprise Computing Solutions</span></b><span>, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.</span></p><br><br><p><span>As part of its growth, <b>ARROW BSC</b> is strengthening its teams and is looking for a <b>Team Leader inside sales (German speaker)</b>,</span></p><br><br><br><p><b><span>What you will be doing at ARROW:</span></b></p><br><br><br><ul><li><p><span>Provide clear direction and guidance to team members,</span></p><br><br></li><li><p><span>Identify and address team member training needs,</span></p><br><br></li><li><p><span>Facilitate open and effective communication within the team,</span></p><br><br></li><li><p><span>Collaborate with team members to find creative solutions to challenges,</span></p><br><br></li><li><p><span>Allocate resources effectively to optimize project outcomes,</span></p><br><br></li><li><p><span>Report regularly on team progress and key performance indicators.</span></p><br><br></li></ul><br><p><b><span>Who are we looking for?</span></b></p><br><br><ul><li><p>Proven experience in a leadership or supervisory role,</p><br><br></li><li><p>Strong interpersonal and communication skills,</p><br><br></li><li><p>Ability to motivate and engage team members,</p><br><br></li><li><p>Excellent problem-solving and decision-making abilities.</p><br><br></li></ul><p><b><span>What is in it for you?</span></b></p><br><br><ul><li><p>Full Permanent contract,</p><br><br></li><li><p>Social advantage: CNSS, CIMR, Health insurance,</p><br><br></li><li><p>Very good working atmosphere in a team of passionate collaborators,</p><br><br></li><li><p>Work culture where you can make an impact,</p><br><br></li><li><p>Working within an international organization, recognized worldwide in its sector.</p><br><br></li></ul><br><p>#LI-EK2</p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br> </div>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Develop and retain a portfolio of key accounts in the IT and Engineering sectors. Identify business opportunities and manage the entire sales cycle. Define and implement the sales strategy within your area of responsibility. Negotiate commercial contracts and referral agreements. Guarantee the achievement of revenue, margin, and profitability targets. Manage the activity of consultants on assignment and ensure their career development. Manage staffing and anticipate resource needs in collaboration with the recruitment teams. Develop and manage a network of partners and subcontractors. Ensure the contractual, administrative, and financial monitoring of projects. Track performance indicators and implement necessary action plans. Participate in the recruitment, onboarding, and management of consultants. Ensure customer satisfaction and the development of strategic accounts.</font></font></p><h3>Comp tences cl s</h3><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">B2B Business Development</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Profit and Loss (P&L) management</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Commercial negotiation</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">IT Outsourcing Management</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Staffing and skills management</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Consultant management</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Profitability monitoring and margin optimization</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contract management</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Customer loyalty</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Performance management</font></font></li></ul><h3><br></h3><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (Business School, Engineering School, or University). Minimum 3-5 years of experience as a Business Manager, Account Manager, or Account Executive within an IT services company. Proven experience in selling consulting services and technical support. Sound knowledge of IT roles, staffing, and outsourcing management. Mastery of prospecting, negotiation, and account development techniques. Experience managing consultants and profit centers. Ability to simultaneously manage commercial, financial, and operational challenges. Excellent communication skills in French; professional English is an asset. Strong results-oriented mindset, autonomy, and entrepreneurial spirit.</font></font></p>
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Job : <p>Join a dynamic company in the <strong>Distribution</strong> sector! We are looking for a <strong>Client Service Officer</strong> for our <strong>Bouskoura</strong> site. Your role will be at the heart of our customers' satisfaction, ensuring excellent service and building lasting relationships of trust.</p><br><br><p>The main goal of this position is to guarantee an exceptional customer experience, build customer loyalty, and actively contribute to achieving business objectives through proactive management of requests and expectations.</p><br><br><p>Your main tasks will include:</p><br><br><ul><li>Welcome and advise clients with professionalism and kindness.</li><li>Handle customer requests (information, orders, complaints) effectively and personally.</li><li>Manage and track customer files, ensuring smooth communication.</li><li>Participate in customer loyalty through regular and quality follow-up.</li><li>Collaborate with internal teams to ensure the best response to customer needs.</li><li>Contribute to the continuous improvement of customer service processes.</li></ul> <br> Required profile : <p>A money transfer company is looking for client service officers in Bouskoura.</p><br><br><p>Tasks:</p><br><br><p>- Welcome, listen to, and advise clients in the branch.<br>- Identify needs and propose personalized solutions.<br>- Maintain a relationship of trust and ensure customer loyalty.<br>- Prospect for new clients.<br>- Contribute to customer satisfaction through quality service.</p><br><br><p>Required skills:</p><br><br><p>- Knowledge of sales and negotiation techniques.<br>- Good oral and written communication skills.<br>- Listening and communication skills.<br>- Customer-oriented with a service mindset.<br>- Team spirit and rigor.<br>- Ability to manage priorities and stress.</p><br><br><p>Training and experience:</p><br><br><p>- Bac+2 / Bac+3 in Commerce, Management, Marketing, or equivalent.<br>- 1 to 2 years in a similar role (customer relations, sales, commercial service).</p><br><br> <br><br> </div>
<p>Join our dynamic Asset Associate team at Arrow! Our team is built on a foundation of collaboration, trust, friendliness, and positivity. If you speak English and enjoy working with others, this might be the perfect opportunity for you! As part of our company s growth, ARROW Morocco is strengthening its teams and is looking for an Asset Associate, We have currently a team in Casablanca where the atmosphere is friendly, sociable and positive. If you speak English and you like to work with other people - this might be something for you!</p><p><b><br></b></p><p><b>What You ll Be Doing at Arrow?</b></p><p>As an Asset Associate, your role will be diverse and essential to our operations. In this back-office role, you will support our customer-facing, Sales and Customer Service colleagues, allowing them to focus on selling and servicing our customers. Your responsibilities will include:</p><ul><li><b><br></b></li><li><b>Key tasks responsibilities</b></li><li>Stock Returns / parts analysis</li><li>IPV s</li><li>RDR s</li><li>Expediting</li><li>Price File uploads preparation</li><li>Upload / data maintenance of Confirm Dates</li><li>Investigating Inventory Liability</li><li>Lead Time updates / Management</li><li>BL reconciliation</li><li>Action file from Infosys</li><li>Clean up Past Due PO s > XXX Days</li><li>Supply responsibility for small / non-franchised Suppliers</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>English on min B2 level (both spoken and written), additional language is an asset.</li><li>Good knowledge of MS Office, Excel is a plus</li><li>Customer Service, Order Management or Sales experience</li><li>Accountability</li><li>Communication and coordination skills</li><li>Customer-oriented attitude</li><li>Team player</li></ul>
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Job : <p>We are recruiting for one of our clients, a leading company in the marketing of livestock equipment and animal health products, a Medical Representative to strengthen its sales team.</p><br><br><p>Responsibilities:</p><br><br><p>-Promote and sell veterinary products to veterinary practices and clinics.<br>-Develop turnover in the assigned geographical area.<br>-Develop, manage, and retain a customer portfolio.<br>-Prospect for new clients and identify new business opportunities.<br>-Identify customer needs and propose suitable solutions.<br>-Present products and promote them to animal health professionals.<br>-Negotiate commercial conditions in line with the company's policy.<br>-Ensure follow-up of orders, deliveries, and customer satisfaction.<br>-Conduct competitive analysis and report market information.<br>-Plan visits, update the CRM, and provide regular activity reports.<br>-Achieve sales targets and set performance indicators. </p><br><br> <br> <br> Required profile : <p>-Training from Bac+2 to Bac+4 in medical representation, health or veterinary medicine, animal production, agronomy, commerce, or equivalent field.<br>-Previous experience in medical representation, B2B sales, or in the veterinary or animal health sector is desired.<br>-Proficiency in sales, negotiation, and prospecting techniques.<br>-Excellent communication and customer relations skills.<br>-Organizational skills, autonomy, and results-oriented.<br>-Proficiency in office software and a CRM system.<br>-Driving license required.</p><br><br> <br><br> </div>
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Job : <p>Main logistics and operational responsibilities:</p><br><br><ul><li>Transport ecosystem development: Building and managing a strong network of logistics companies, freight carriers, and fleet operators in Morocco.</li><li>Electrification and TCO solutions: Designing electric fleet solutions (including charging and battery swap infrastructure) and conducting analyses of operating costs and total cost of ownership (TCO).</li><li>Transport monitoring and regulation: Continuously monitoring the Moroccan road transport and logistics market, as well as in-depth research on commercial vehicle regulations, import homologation, and current technical standards.</li><li>Pilot projects: Actively participating in the implementation of pilot projects related to electric heavy-duty trucks in Morocco.</li><li>Supply chain partnerships: Developing and managing relationships with local suppliers, distributors, and after-sales service partners.</li><li>Technical and commercial support: Assisting sales teams through technical presentations, customized solutions for logistics operators, and fleet financial analyses.</li></ul> <br> Required profile : <p>Key profile and prerequisites:</p><br><br><ul><li>Education: Master's degree (Bac+5) in Logistics, Transport, Mechanical Engineering, or a related field.</li><li>Experience: Minimum 5 years of professional experience in logistics, commercial vehicles, or supply chain management.</li><li>Market expertise: Strong knowledge of the Moroccan road transport, freight, and logistics market.</li><li>Regulations: Mastery of applicable commercial vehicle regulations, import certifications, and compliance in Morocco.</li><li>Technical skills: Understanding of electric commercial vehicles (NEVs) and strong analytical skills for modeling operating costs (TCO).</li><li>Language skills: Fluent English (French or Arabic preferred; proficiency in Chinese is a strong asset).</li><li>Mobility: Ability to travel frequently throughout Morocco, especially to major logistics and industrial hubs (such as Casablanca, Tangier, Kénitra, Rabat, and Agadir).</li></ul> <br><br> </div>
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<br> Company culture : <p>
<strong>M-automotiv</strong> relies on a <strong>cooperation-driven culture</strong>, where trust, teamwork and employee well-being shape everyday work practices. The company promotes a close management approach focused on guidance, empowerment and strong human relationships. This collaborative foundation is supported by a <strong>strong competitive mindset</strong>, emphasizing performance and results. Innovation and organizational aspects, while more moderate, contribute to agility, structure and operational efficiency. </p><br><br>
<br> Job : <p>• Ensure the monitoring and management of the financial performance of General Expenses and After-Sales (APV) activities.</p><br><br><p>• Analyze discrepancies between actual results, budget, and objectives, and propose corrective actions.<br>• Monitor operating expenses, fixed and variable costs, and their evolution.<br>• Analyze the profitability of APV activities: labor, spare parts, bodywork, mechanics, etc.<br>• Track the main KPIs of APV activity and contribute to improving operational performance.<br>• Control general expenses commitments and spending, and ensure compliance with budgets.<br>• Produce periodic reports for management and the General Management.<br>• Support operational teams in analyzing their results and implementing action plans.<br>• Participate in improving and ensuring the reliability of management data and control processes.<br>• Contribute to the digitalization of management tools and the automation of reporting.<br> </p><br><br> <br> <br> Required profile : <p><br>• Bachelor's or Master's degree in Finance, Management Control, Audit, or equivalent.<br>• Proven experience in management control, ideally in automotive distribution.<br>• Good command of financial analysis and performance management.<br>• Strong command of Excel and reporting/BI tools.<br>• Rigor, analytical skills, autonomy, and ability to work with operational teams.<br>• Experience in After-Sales and/or General Expenses is a real asset.<br> </p><br><br> <br><br> </div>
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Job : <p>Reporting to the <strong>Sales Department</strong>, your main responsibilities will be:</p><br><br><ul><li><strong>Develop</strong> and <strong>build loyalty</strong> with a portfolio of carpenters, interior designers, kitchen manufacturers, and wood industry professionals.</li><li><strong>Promote</strong> our range of decorative panels, laminates, worktops, edge bands, hardware, and accessories.</li><li>Provide technical advice to clients on product selection and use.</li><li><strong>Conduct</strong> technical demonstrations and product testing.</li><li><strong>Train</strong> carpenters on using our products and various wood working tools (machines, jigs, accessories, etc.).</li><li><strong>Organize</strong> and <strong>lead</strong> technical training sessions in showrooms or at client sites.</li><li><strong>Ensure</strong> regular reporting of your activities.</li><li><strong>Participate</strong> in trade shows, technical days, and company events.</li><li><strong>Ensure</strong> regular reporting of your activity.</li></ul> <br> <br> Required profile : <ul><li>Associate's or Bachelor's degree (Bac+2 to Bac+5) in <strong>wood</strong>, carpentry, interior design, industrial engineering, or a technical field.</li><li>Previous sales or technical experience in the wood, interior design, or furniture sector is a plus.</li><li>Very good knowledge of wood working and manufacturing techniques.</li><li>Proficiency with tools and equipment commonly used in carpentry.</li><li>Good interpersonal skills and a passion for sharing knowledge.</li><li>Ability to lead technical training sessions.</li><li>Customer service oriented.</li><li>Autonomy, organization, and team spirit.</li><li>A valid driver's license (Permis B) is required.</li></ul><p>No in-depth expertise of our products is required upon hiring. The successful candidate will benefit from a complete training program provided in Morocco by our international industrial partners, allowing them to quickly acquire the technical and commercial skills necessary for success.</p><br><br><p>We will help you optimize your skills, increase your chances of success, and promote your advancement to become a true professional mastering all the required competencies.</p><br><br> <br><br> </div>
<p>ROLE PURPOSE: Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events.</p><p>RESPONSIBILITIES: Represent Aspen by achieving daily targeted calls to physicians and pharmacists. Conducting AVAs & promotional activities Achieve sales budget in the designated territory. Build sustainable positive relationships with target HCPs and different stakeholders. Maintain an updated customer database Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals. Monitoring competitors, staying informed about competitors activities in a defined area. Organising appointments and meetings with community- and hospital-based healthcare staff Introduce ASPEN products in the hospital tender nomenclature Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists Undertaking relevant field research Meeting both the business and scientific needs of healthcare professionals Maintaining detailed records Attending and organising trade exhibitions, conferences and meetings Managing budgets and reviewing sales performance Writing reports and other documents</p><p>What we look for in candidates At Aspen, our culture is built on core values that drive our success and foster a supportive, innovative environment. We value Teamwork, where diverse perspectives and skills come together to enhance creativity and problem-solving. Innovation is at our core, as we continually seek better ways to achieve our goals and remain at the forefront of our industry. We demonstrate Commitment by exceeding expectations and building long-term relationships, while always striving for Excellence in everything we do. Our foundation of Integrity ensures that honesty, ethical behavior, and accountability guide our decisions. By proceeding with this job application, we understand that you share these values, and we look forward to reviewing your application and engaging with you further.</p><p>Requirements EDUCATION QUALIFICATIONS AND EXPERIENCE: Master's in Pharmacy or/and Scientific Background (Not Mandatory) Three (0-3) years as Medical Representative, Key Account Manager or Similar One (1) year - preferably in Pharmaceuticals TECHNICAL SKILLS: MS Office - Working knowledge CRM / Call Report - Working knowledge KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer & Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow & Develop Contribute Special Expertise Work Level Mid-Level Job Type Permanent Salary Market Related EE Position No Location Rabat</p><p><strong>Desired Candidate Profile</strong></p><h3>Requirements</h3><p>EDUCATION QUALIFICATIONS AND EXPERIENCE: Master's in Pharmacy or/and Scientific Background (Not Mandatory) Three (0-3) years as Medical Representative, Key Account Manager or Similar One (1) year - preferably in Pharmaceuticals TECHNICAL SKILLS: MS Office - Working knowledge CRM / Call Report - Working knowledge KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer & Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow & Develop Contribute Special Expertise</p>
<p>ROLE PURPOSE: Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events.</p><p>RESPONSIBILITIES: Represent Aspen by achieving daily targeted calls to physicians and pharmacists. Conducting AVAs & promotional activities Achieve sales budget in the designated territory. Build sustainable positive relationships with target HCPs and different stakeholders. Maintain an updated customer database Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals. Monitoring competitors, staying informed about competitors activities in a defined area. Organising appointments and meetings with community- and hospital-based healthcare staff Introduce ASPEN products in the hospital tender nomenclature Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists Undertaking relevant field research Meeting both the business and scientific needs of healthcare professionals Maintaining detailed records Attending and organising trade exhibitions, conferences and meetings Managing budgets and reviewing sales performance Writing reports and other documents</p><p>What we look for in candidates</p><p>At Aspen, our culture is built on core values that drive our success and foster a supportive, innovative environment. We value Teamwork, where diverse perspectives and skills come together to enhance creativity and problem-solving. Innovation is at our core, as we continually seek better ways to achieve our goals and remain at the forefront of our industry. We demonstrate Commitment by exceeding expectations and building long-term relationships, while always striving for Excellence in everything we do. Our foundation of Integrity ensures that honesty, ethical behavior, and accountability guide our decisions. By proceeding with this job application, we understand that you share these values, and we look forward to reviewing your application and engaging with you further.</p><p>Requirements</p><p>EDUCATION QUALIFICATIONS AND EXPERIENCE: Master's in Pharmacy or/and Scientific Background (Not Mandatory) Three (0-3) years as Medical Representative, Key Account Manager or Similar One (1) year - preferably in Pharmaceuticals</p><p>TECHNICAL SKILLS: MS Office - Working knowledge CRM / Call Report - Working knowledge</p><p>KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills</p><p>ASPEN COMPETENCIES: BUSINESS Foster Consumer & Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow & Develop Contribute Special Expertise</p><p>Work Level Mid-Level Job Type Permanent Salary Market Related EE Position No Location Rabat</p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION QUALIFICATIONS AND EXPERIENCE: Master's in Pharmacy or/and Scientific Background (Not Mandatory) Three (0-3) years as Medical Representative, Key Account Manager or Similar One (1) year - preferably in Pharmaceuticals</p><p>TECHNICAL SKILLS: MS Office - Working knowledge CRM / Call Report - Working knowledge</p><p>KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills</p><p>ASPEN COMPETENCIES: BUSINESS Foster Consumer & Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow & Develop Contribute Special Expertise</p>
<p>ROLE PURPOSE: Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events.</p><p>RESPONSIBILITIES: Represent Aspen by achieving daily targeted calls to physicians and pharmacists. Conducting AVAs & promotional activities Achieve sales budget in the designated territory. Build sustainable positive relationships with target HCPs and different stakeholders. Maintain an updated customer database Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals. Monitoring competitors, staying informed about competitors activities in a defined area. Organising appointments and meetings with community- and hospital-based healthcare staff Introduce ASPEN products in the hospital tender nomenclature Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists Undertaking relevant field research Meeting both the business and scientific needs of healthcare professionals Maintaining detailed records Attending and organising trade exhibitions, conferences and meetings Managing budgets and reviewing sales performance Writing reports and other documents</p><p>What we look for in candidates At Aspen, our culture is built on core values that drive our success and foster a supportive, innovative environment. We value Teamwork, where diverse perspectives and skills come together to enhance creativity and problem-solving. Innovation is at our core, as we continually seek better ways to achieve our goals and remain at the forefront of our industry. We demonstrate Commitment by exceeding expectations and building long-term relationships, while always striving for Excellence in everything we do. Our foundation of Integrity ensures that honesty, ethical behavior, and accountability guide our decisions. By proceeding with this job application, we understand that you share these values, and we look forward to reviewing your application and engaging with you further.</p><p>Requirements EDUCATION QUALIFICATIONS AND EXPERIENCE: Master's in Pharmacy or/and Scientific Background (Not Mandatory) Three (0-3) years as Medical Representative, Key Account Manager or Similar One (1) year - preferably in Pharmaceuticals TECHNICAL SKILLS: MS Office - Working knowledge CRM / Call Report - Working knowledge KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer & Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow & Develop Contribute Special Expertise Work Level Mid-Level Job Type Permanent Salary Market Related EE Position No Location Rabat</p><p><strong>Desired Candidate Profile</strong></p><h3>EDUCATION QUALIFICATIONS AND EXPERIENCE:</h3><ul><li>Master's in Pharmacy or/and Scientific Background (Not Mandatory)</li><li>Three (0-3) years as Medical Representative, Key Account Manager or Similar</li><li>One (1) year - preferably in Pharmaceuticals</li></ul><h3>TECHNICAL SKILLS:</h3><ul><li>MS Office - Working knowledge</li><li>CRM / Call Report - Working knowledge</li></ul><h3>KEY ATTRIBUTES:</h3><ul><li>Market Knowledge</li><li>Flexibility and tolerance for ambiguity</li><li>Technical /Professional skills</li><li>Consumer relevancy</li><li>Capacity for and resistance to stress</li><li>Industry knowledge</li><li>Problem solving</li><li>Active listening</li><li>Curiosity/learning agility</li><li>Information seeking</li><li>Informal communication skills</li></ul><h3>ASPEN COMPETENCIES:</h3><h4>BUSINESS</h4><ul><li>Foster Consumer & Customer Commitment</li><li>Makes Good Decision</li></ul><h4>PEOPLE</h4><ul><li>Communicate Effectively</li><li>Dealing with ambiguity/Embrace change</li></ul><h4>SELF</h4><ul><li>Continuously Grow & Develop</li><li>Contribute Special Expertise</li></ul>
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Job : <p>Join our leading company in the <b>Distribution</b> sector and seize the opportunity to become our next <b>Customer Service Representative</b> in <b>Fès</b>.</p><br><br><p>As an essential member of our team, you will actively contribute to achieving business goals by ensuring an exceptional customer experience and building customer loyalty.</p><br><br><p>Your main tasks will include:</p><br><br><ul><li>Welcoming and providing personalized advice to customers.</li><li>Handling customer requests and complaints professionally.</li><li>Following up on customer files and updating information.</li><li>Participating in commercial and promotional actions.</li><li>Contributing to achieving sales and customer satisfaction goals.</li></ul><p>You will play a key role in maintaining trusting and lasting relationships with our customers.</p><br><br> <br> Required profile : <p>A money transfer company is looking for customer service representatives in Bouskoura.</p><br><br><p>Tasks:</p><br><br><p>- Welcome, listen to, and advise customers in the branch.<br>- Identify needs and propose personalized solutions.<br>- Maintain a trusting relationship and ensure customer portfolio loyalty.<br>- Prospect for new clients.<br>- Contribute to customer satisfaction through the quality of service provided.</p><br><br><p>Required skills:</p><br><br><p>- Knowledge of sales and negotiation techniques.<br>- Good oral and written communication.<br>- Listening and communication skills.<br>- Customer-oriented and service-minded.<br>- Team spirit and rigor.<br>- Ability to manage priorities and stress.</p><br><br><p>Training and experience:</p><br><br><p>- Bac +2 / Bac +3 in Commerce, Management, Marketing, or equivalent.<br>- 1 to 2 years in a similar role (customer relations, sales, commercial service)</p><br><br><p>If you are passionate about customer relations and eager to grow in a dynamic environment, this position is for you!</p><br><br><p>Don't wait any longer and apply now by clicking on the "Send my CV to the recruiter" button.</p><br><br> <br><br> </div>
<p><b>Description</b></p><p>ROLE PURPOSE: Promotion of Aspen products to health care professionals in a certain territory of the Moroccan kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participate to local/international events. RESPONSIBILITIES: Represent Aspen through achieving daily targeted calls to physicians and pharmacists. Conducting AVAs & promotional activities Achieve sales budget in the designated territory. Build sustainable positive relationships with target HCPs and different stakeholders. Maintain an updated customer database Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals. Monitoring competitors, staying informed about competitors activities in a defined area. Organising appointments and meetings with community- and hospital-based healthcare staff Introduce ASPEN products in the hospital tender nomenclature Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists Undertaking relevant field research Meeting both the business and scientific needs of healthcare professionals Maintaining detailed records Attending and organising trade exhibitions, conferences and meetings Managing budgets and reviewing sales performance Writing reports and other documents</p><p>What we look for in candidates</p><p>At Aspen, our culture is built on core values that drive our success and foster a supportive, innovative environment. We value Teamwork, where diverse perspectives and skills come together to enhance creativity and problem-solving. Innovation is at our core, as we continually seek better ways to achieve our goals and remain at the forefront of our industry. We demonstrate Commitment by exceeding expectations and building long-term relationships, while always striving for Excellence in everything we do. Our foundation of Integrity ensures that honesty, ethical behavior, and accountability guide our decisions. By proceeding with this job application, we understand that you share these values, and we look forward to reviewing your application and engaging with you further.</p><p>Requirements</p><p>EDUCATION QUALIFICATIONS AND EXPERIENCE: Doctorate Degree/ Multiple Master's in Pharmacy or Scientific Background (Not Mandatory) Three (0-3) in Medical Representative, Key Account Manager or Similar One (1) preferably in Pharmaceuticals TECHNICAL SKILLS: MS Office - Working knowledge CRM / Call Report - Working knowledge KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer & Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow & Develop Contribute Special Expertise</p><p>Work Level</p><p>Skilled</p><p>Job Type</p><p>Permanent</p><p>Salary</p><p>Market Related</p><p>EE Position</p><p>No</p><p>Location</p><p>Rabat</p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION QUALIFICATIONS AND EXPERIENCE: Doctorate Degree/ Multiple Master's in Pharmacy or Scientific Background (Not Mandatory) Three (0-3) in Medical Representative, Key Account Manager or Similar One (1) preferably in Pharmaceuticals TECHNICAL SKILLS: MS Office - Working knowledge CRM / Call Report - Working knowledge KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer & Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow & Develop Contribute Special Expertise</p>
<p><span style="font-size: 11px;"><b>Your mission</b></span></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design, develop and maintain solutions on Salesforce Sales Cloud and Service Cloud.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Carry out the development and configuration of the platform (Apex, Lightning, Flows, etc.).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze business needs and propose suitable solutions.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the testing, acceptance and deployment phases of the changes.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Provide corrective and evolutionary maintenance for Salesforce applications.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Collaborating with operational and support teams to guarantee quality of service.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Write the technical and functional documentation for the developments carried out.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the continuous improvement of Salesforce processes and solutions.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure compliance with good development, security and performance practices.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supporting users in the adoption and evolution of the solutions implemented.</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your profile</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diploma m (e) of a Bac+5 in Computer Science or equivalent.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum 3 years of experience in Salesforce development.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good mastery of Sales Cloud and Service Cloud.</font></font></li><li>Exp rience en d veloppement Apex, Lightning Web Components (LWC), Visualforce et Flow.</li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of Salesforce integrations via REST/SOAP API.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in the design, development, testing and deployment phases.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good understanding of business needs and ability to propose suitable solutions.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of Salesforce development, security and performance best practices.</font></font></li><li>Exp rience en m thodologie Agile/Scrum.</li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent analytical, communication and teamwork skills.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My mastery of French; a good level of English is an asset.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Salesforce certifications are a plus.</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Some reasons to join us</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Quality of work life: Possibility of teleworking in Morocco as well as internationally and autonomy in the organization of your daily life, hybrid missions according to your preferences.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Continuous learning: access to training and certifications dedicated to your technology, personalized support and structured integration pathway.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diverse projects and high impact: work with major accounts in diversified sectors with stimulating business and technological challenges.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Cosyst me d'expertise: benefit from personalized technical support and active integration into our third-party SM communities.</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Our commitments and priorities</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Capgemini Group fosters an inclusive culture within a multicultural and disability-friendly environment. By joining us, you become part of a team that values diversity, develops the potential of its talent, engages in solidarity initiatives with its partners, and is committed to reducing its environmental impact across all its sites and with its clients.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Capgemini is a responsible, multicultural, global leader with nearly PHONE_NUMBER people in more than 50 countries. With 55 years of experience, we are a strategic partner to businesses, helping them transform their operations by harnessing the power of technology and innovation in rapidly evolving areas such as cloud, data, artificial intelligence, connectivity, software, digital engineering, and platforms.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (Bac+5) in Computer Science or equivalent. Minimum 3 years of experience in Salesforce development. Strong command of Sales Cloud and Service Cloud. Experience developing Apex, Lightning Web Components (LWC), Visualforce, and Flow. Knowledge of Salesforce integrations via REST/SOAP APIs. Experience in the design, development, testing, and deployment phases. Good understanding of business needs and ability to propose appropriate solutions. Knowledge of Salesforce development, security, and performance best practices. Experience with Agile/Scrum methodologies. Excellent analytical, communication, and teamwork skills. Fluency in French; a good level of English is an asset. Salesforce certifications are a plus.</font></font></p>
<p>Purpose of the function To make IKEA a relevant and trusted partner for business customers in Morocco by providing affordable, functional, sustainable and well-designed solutions that meet their business needs and create long-term value. Purpose of the job To drive profitable growth in the Hospitality business by building key customer relationships, developing and converting business opportunities, and connecting customer needs with relevant IKEA solutions that create value for both customers and IKEA. Key assignments Develop the Hospitality customer portfolio in line with the IKEA for Business strategy and priorities. Build and maintain long-term relationships with key decision-makers and stakeholders within the Hospitality sector. Identify, qualify and develop new business opportunities and maintain a healthy sales pipeline. Understand customer needs, business challenges, project requirements and buying processes, and translate them into relevant IKEA opportunities. Lead customer opportunities from initial contact through needs assessment, solution development, proposals, negotiations and agreement. Collaborate with Interior Design Specialists, IKEA for Business Consultants, Tendering and relevant IKEA functions to deliver relevant IKEA solutions. Grow existing accounts through repeat business, cross-selling and identification of additional customer needs. Manage sales pipeline and follow up sales, conversion, profitability and agreed IKEA for Business KPIs. Build market knowledge by following Hospitality trends, customers, competitors and emerging opportunities. Share customer and market insights to improve the IKEA for Business offer, customer experience and ways of working.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Knowledge Hospitality sector, customer landscape and business opportunities.</li><li>B2B sales, Key Account Management and business development.</li><li>Solution selling and translating customer needs into IKEA solutions.</li><li>Good understanding of the value of functionality, form, quality, sustainability and affordability.</li><li>Commercial principles including sales, profitability, pricing and pipeline management.</li><li>Moroccan Hospitality market, key players and stakeholder landscape.</li><li>Passion for people, business and IKEA.</li><li>Driven by understanding customers and creating solutions that add value.</li><li>Energised by building relationships, networks and new business opportunities.</li><li>Motivated by making the IKEA offer relevant, accessible and affordable for business customers.</li><li>Entrepreneurial, proactive and comfortable taking ownership.</li><li>Curious and motivated by learning from customers and the market.</li><li>Driven to achieve results in line with IKEA values.</li><li>Enjoys working through collaboration and achieving results without formal authority.</li><li>Understands the customer s business and puts their needs at the centre.</li><li>Is self-starting and proactive, taking initiative and creating opportunities without waiting for direction.</li><li>Drives profitable growth while balancing customer value and IKEA goals.</li><li>Builds trust and long-term customer relationships.</li><li>Connects customer needs with simple, relevant and affordable IKEA solutions.</li><li>Influences stakeholders and moves opportunities forward without formal authority.</li><li>Connects people, functions and IKEA capabilities around the customer.</li><li>Challenges complexity and finds better ways of working.</li><li>Uses customer and market insights to identify new opportunities.</li><li>Takes ownership, acts with urgency and delivers results.</li><li>Bachelor s degree or equivalent in Business, Sales, Marketing, Hospitality Management, or a related field.</li><li>5+ years of relevant B2B sales, Key Account Management or Business Development experience, with significant experience in the Hospitality sector.</li><li>Proven experience working with hotels, resorts, restaurants, hospitality groups or similar hospitality businesses.</li><li>Proven track record in developing customer portfolios, generating new business and managing strategic customer relationships.</li><li>Experience managing complex sales cycles, projects and multiple customer stakeholders.</li><li>Strong understanding of the Moroccan Hospitality market, including key players, decision-makers and business dynamics.</li><li>Proven experience in solution selling, negotiation and pipeline management.</li><li>Strong digital skills and experience using CRM and sales management tools.</li><li>Fluent in French and English.</li><li>Willingness and ability to travel to customers and business locations as required.</li></ul>
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<p>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><br><br><p>Would you like to become part of the world's most international company in the world?</p><br><br><p>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><br><br><p>Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express"</p><br><br><strong>ABOUT THE ROLE :</strong><p><em>Support sales growth by qualifying leads and re-profiling Multichannel customers through outbound calls. The role focuses on identifying revenue opportunities, assessing customer potential and generating qualified sales opportunities while maintaining accurate customer information and delivering excellent customer service.</em></p><br><br><strong>YOUR TASKS :</strong><ul><li>Contact leads assigned through the sales management system and execute the calling plan provided by management.</li><li>Qualify prospects and identify business opportunities through outbound telephone activities.</li><li>Re-profile Multichannel customers and identify potential customers eligible for rank-up opportunities.</li><li>Assess customer shipping needs and identify revenue growth potential.</li><li>Use effective communication techniques to identify decision-makers and gain access to business opportunities.</li><li>Generate qualified leads and notify the appropriate Sales Executive when development opportunities are identified.</li><li>Promote DHL products and services by demonstrating a strong understanding of customer requirements.</li><li>Maintain and update accurate customer information within DHL systems and databases.</li><li>Clean and enrich lead and customer databases with relevant information gathered during customer interactions.</li><li>Develop and maintain knowledge of DHL products, services and commercial offerings.</li><li>Collaborate closely with Sales teams to support customer acquisition and revenue growth initiatives.</li><li>Ensure compliance with DHL policies, procedures and workplace standards.</li><li>Participate in projects and additional activities assigned by management.</li><li>Achieve productivity and quality targets, including daily calling activity objectives.</li></ul><strong>YOUR PROFILE :</strong><p>BAC +2 minimum or equivalent qualification.</p><br><br><p>1 to 2 years of experience in Customer Service, Sales Support, Telemarketing, Business Development or a related field.</p><br><br><p>Strong telephone communication and customer engagement skills.</p><br><br><p>Good command of <strong>French</strong>, spoken and written.</p><br><br><p>Passion for customer service and customer relationship management.</p><br><br><p>Ability to identify customer needs and uncover business opportunities.</p><br><br><p>Good knowledge of Microsoft Office tools and CRM systems is an advantage.</p><br><br><p>Knowledge of DHL products and services is considered an asset.</p><br><br><p><strong>Competencies:</strong></p><br><br><p>Customer Orientation: Demonstrates a strong commitment to understanding and meeting customer needs.</p><br><br><p>Communication: Communicates clearly, professionally and effectively over the phone and through written correspondence.</p><br><br><p>Results Orientation: Focuses on achieving call activity, lead qualification and sales support objectives.</p><br><br><p>Relationship Building: Establishes positive relationships with customers and internal stakeholders.</p><br><br><p>Attention to Detail: Maintains accurate customer records and ensures high-quality data management.</p><br><br><p>Teamwork: Collaborates effectively with Sales and cross-functional teams to achieve business goals.</p><br><br><p>Initiative: Proactively identifies opportunities and takes action to support business growth</p><br><br><br> </div>
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<br> Company culture : <p>
<strong>Auto Nejma Maroc S.A.</strong> operates within a corporate culture driven by <strong>innovation</strong>, where agility, openness to new ideas and continuous improvement play a central role. This dynamic is balanced by a strong sense of <strong>collaboration</strong>, encouraging teamwork, supportive management and employee engagement. The company also relies on a solid <strong>organizational</strong> culture, ensuring rigor, efficiency and quality execution, while maintaining a clear focus on <strong>performance</strong> and results. This balance creates a stimulating, structured and collaborative work environment. </p><br><br>
<br> Job : <p>Reporting to the <strong>Marketing Director for Passenger Cars & Commercial Vehicles</strong>, and in a context of transformation and development of our activities, we are recruiting our future <strong>Product Manager for Passenger Cars & Commercial Vehicles</strong>.<br>You will be responsible for <strong>defining, developing, and managing a portfolio of Mercedes-Benz products</strong> throughout their life cycle, from selection to showroom display.<br>A true product marketing referent, <strong>you will contribute to the development of market share, revenue, and profitability</strong> by building a clear, competitive offer aligned with the premium standards of Mercedes-Benz. You will analyze market trends, monitor the competitive landscape, support product launches, and train sales teams to strengthen the performance of our ranges in the Moroccan market.</p><br><br><p><strong>Your responsibilities:</strong><br>• Manage a portfolio of Mercedes-Benz products throughout their life cycle.<br>• Participate in the construction of product ranges: models, versions, trims, equipment packages, and special editions.<br>• Ensure the positioning, consistency, and profitability of products in the Moroccan market.<br>• Plan new launches, restylings, range evolutions, and phase-in / phase-out operations.<br>• Conduct market analyses, benchmarks, and competitive intelligence to identify development opportunities.<br>• Monitor the commercial performance of the ranges: sales, revenue, margin, product mix, and market positioning.<br>• Coordinate actions with marketing, sales, logistics teams, and manufacturer contacts.<br>• Train sales teams on new products, product selling points, competitor comparisons, and sales support tools.<br>• Develop and update product materials: catalogs, product sheets, presentations, sales pitches, and network support materials.<br>• Design sales support tools and ensure their updates, create specific marketing tools (newsletter, product promotion, presentations…)<br> </p><br><br> <br> Required profile : <p>•<strong> Master's degree (Bac+5) in Marketing, Business, Management</strong> or equivalent<br>• You have <strong>significant experience in product marketing</strong>, ideally in the automotive sector or a related field.<br>• You have a strong sensitivity to the automotive world, premium brands, and product positioning challenges.<br>• You have mastered the fundamentals of product marketing: market analysis, benchmarking, product launch, performance monitoring, pricing, and commercial animation.<br>• You are analytical, structured, business-oriented, and comfortable with numbers.<br>• You can communicate, persuade, and work with various internal and external stakeholders.<br>• You are autonomous, rigorous, curious, and capable of working in a demanding and evolving environment.<br>• You have mastered: Excel, PowerPoint, French, and English.</p><br><br> <br><br> </div>