Telesales Jobs in Morocco
1425 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" >Job Description </font></font><div> <p><font dir="auto" ><font dir="auto" >As a </font><strong><font dir="auto" >Delivery Excellence Manager</font></strong><font dir="auto" > , you ensure the application of best practices in project management and software engineering within the projects and programs you oversee. You ensure compliance with SQLI standards, including commitments, quality, costs, deadlines, customer satisfaction, and compliance. You work across the entire production line in collaboration with project managers and project directors who report the operational aspects of their missions to you.</font></font><strong> </strong> <strong><font dir="auto" ></font></strong><font dir="auto" ></font></p> <ul> <li> <p> <strong><font dir="auto" ><font dir="auto" >Pre-sales:</font></font></strong><font dir="auto" ><font dir="auto" > Validate the systems by ensuring their suitability with the client's and group's delivery challenges, while actively participating in the decision-making bodies of the process.</font></font></p> </li> </ul> <ul> <li> <p> <strong><font dir="auto" ><font dir="auto" >Operational management and monitoring:</font></font></strong><font dir="auto" ><font dir="auto" > Supervise delivery activities, provide methodological support, ensure control of the implementation of KPI dashboards, control finances and examine risks.</font></font></p> </li> </ul> <ul> <li> <p> <strong><font dir="auto" ><font dir="auto" >Coaching and training:</font></font></strong><font dir="auto" ><font dir="auto" > Providing coaching and assistance to Project Managers / Project Directors in their missions, participating in the training of CP/DP.</font></font></p> </li> </ul> <ul> <li> <p> <strong><font dir="auto" ><font dir="auto" >Project check-up:</font></font></strong><font dir="auto" ><font dir="auto" > Conduct regular project checks to ensure compliance with good project management and software engineering practices.</font></font></p> </li> </ul> <ul> <li> <p> <strong><font dir="auto" ><font dir="auto" >Continuous improvement and closure:</font></font></strong><font dir="auto" ><font dir="auto" > Supervise continuous improvement plans for projects and service centers, participate in project reviews.</font></font></p> </li> </ul> <ul> <li> <p> <strong><font dir="auto" ><font dir="auto" >Governance:</font></font></strong><font dir="auto" ><font dir="auto" > Participate in customer and internal steering committees, adapted according to the issues, and lead internal and external arbitration points.</font></font></p> </li> </ul> <ul> <li> <p> <strong><font dir="auto" ><font dir="auto" >Reporting:</font></font></strong><font dir="auto" ><font dir="auto" > Organize follow-up meetings with project managers and project directors, and report activities to the Head of Delivery of SQLI Morocco.</font></font></p> </li> </ul> <ul> <li> <p> <strong><font dir="auto" ><font dir="auto" >Community:</font></font></strong><font dir="auto" ><font dir="auto" > Facilitate the community of practice, contribute to the SQLI Delivery practice reference framework and strengthen the use of the reference framework and tools across the organization.</font></font></p> </li> </ul> <ul> <li> <p> <strong><font dir="auto" ><font dir="auto" >Customer relations:</font></font></strong><font dir="auto" ><font dir="auto" > Ensure customer contact during key phases and escalations, and lead workshops with customers.</font></font></p></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <ul> <li> <p><font dir="auto" ><font dir="auto" >Education: Bac+5 degree from an Engineering school (or equivalent).</font></font></p> </li> </ul> <ul> <li> <p><font dir="auto" ><font dir="auto" >Experience: A minimum of 12 years of experience, including at least 6 years of experience in project and program management.</font></font></p> </li> </ul> <ul> <li> <p><font dir="auto" ><font dir="auto" >Project management skills: Solid mastery of project management methodologies.</font></font></p> </li> </ul> <ul> <li> <p><font dir="auto" ><font dir="auto" >Software engineering skills: Good mastery of software engineering practices.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Technical skills: Solid technical background, ideally experience in developing or integrating IT solutions.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Communication: Excellent written and oral communication skills with a good command of English.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Computer skills: Good command of Office suites and Atlassian tools (Jira, Confluence).</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Analytical qualities: Ability to synthesize information and creativity in finding solutions.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Organization: Rigor, sense of organization and method.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Multicontextual capabilities: Ability to work in different contexts, facilitating the management of several projects in parallel.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Interpersonal skills: Relational skills and team spirit, ability to lead and listen.</font></font></p></li></ul></div><p></p></section>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p>Key Activities of this Position:</p><br><br><p>People Functions:</p><br><br><p>• Maintain harmonious and professional relationship with all departments and Home Office.</p><br><br><p>• Comply with and enforce Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.</p><br><br><p>• Must have strong interpersonal skills and be able to relate to all levels of management.</p><br><br><p>• Must be able to assist hotel guests with technical requirements and issues.</p><br><br><p>• Actively participate in quarterly Regional Systems meetings and shared ideas and best practices.</p><br><br><p>• Experience in Project Management, hospitality applications, PMS, HSIA, POS, is preferred.</p><br><br><p>• During Pre-Opening, must be able to lead and control 30-60 vendors / contractors at any one time.</p><br><br><p>• During Pre-Opening, must be strong in following up and prioritized tasks for variance vendors, contracts and corporate IST and hotel department heads.</p><br><br><p>• Must be able to provide high levels of service and support to admin users as per contracted Service Level Agreement.</p><br><br><p>Product Functions:</p><br><br><p>• Ensure critical systems, specifically Front Office Property Management System, Call Accounting, HSIA, PABX and Food & Beverage Point of Sales computer systems are available twenty-four (24) hours per day.</p><br><br><p>• Establish and maintain user procedures and hardware familiarization for all systems.</p><br><br><p>• Establish and maintain system security procedures consistent with control requirements and corporate policy.</p><br><br><p>• Maintain accurate records of system files; software and hardware issues and service requirements.</p><br><br><p>• Maintain effective support for end user support process, other systems, including back office, sales & catering and human resources applications or any other property application.</p><br><br><p>• Knowledge of specific hospitality industry applications and interfaces (i.e. Opera, Delphi, Back Office, Spa, HR systems, etc) is desirable.</p><br><br><p>• Responsible for network support & security of Hotel network, Active Directory maintenance, Server Infrastructure maintenance, Network Infrastructure maintenance – wired & wireless, Network protection & failover tools implementation (Firewall, web security, multi-homing devices, etc).</p><br><br><p>• Administer Lotus Notes, connection to global VPN and other communication tools</p><br><br><p>• Establish and maintain, test and monitor backup plan for all systems to ensure protection from loss of data and ensure backups are carried out in accordance with corporate and local policies.</p><br><br><p>• Maintain and promote Four Seasons core technology standards as outlined in the Four Seasons IT Core Standards notes database.</p><br><br><p>• As required, participate in and lead the co-ordination of new systems acquisitions, corporate initiated major projects and technology implementations.</p><br><br><p>• Good knowledge and support for Desktop OS and applications.</p><br><br><p>• Provide direct guest support and quality support to function rooms and conference services.</p><br><br><p>• Assist the Director of Finance in administering all IT related maintenance and services contracts and take a leadership role in establishing scope of the maintenance and services contracts, contract negotiations and bidding process.</p><br><br><p>Profit Functions:</p><br><br><p>• Be a business manager. Recommend new applications as requested by hotels to streamline business processes and improve workflow.</p><br><br><p>• Negotiate and execute computer and data communications contracts to ensure compliance with their requirements.</p><br><br><p>• Implement technology “best practices” from other Four Seasons properties that are workable.</p><br><br><p>• Establish product lifecycle management for hardware/software and 10-year capital planning for technology.</p><br><br><p>• Prepare IT operating budgets, IT capital budgets, and able to discuss and present a business case for all IT expenses.</p><br><br><p>New Opening:</p><br><br><p>• Must be able to lead and maintain control over 50 vendors/contractors at any one time.</p><br><br><p>• Must be strong in following up and prioritize tasks for variance vendors/contractors and hotel department heads.</p><br><br><p>• Must be able to provide regular project updates and manage expectations of the hotel Planning Committees, department heads, Corporate IST and executive stakeholders.</p><br><br><br><br><br><br><br> </div>
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<p><span>With our strong investment in research and development and our culture of continuous improvement, Hexcel is the industry leader in the manufacturing of advanced lightweight composite materials, including carbon fiber, woven reinforcements, resins, prepregs, honeycombs and engineered core and composite structures. We invite you to join the Hexcel team at various manufacturing sites, sales offices, and R&D centers around the globe. Become a part of the “strength within.”</span></p><br><p><span>Hexcel is currently seeking an </span><b>IT Senior Engineer</b><span> for our <b>Casablanca, Morocco</b> location.</span></p><br><p><b><span>The selected individual will be responsible for but not limited to the following obligations:</span></b></p><br><ul><li><p>Provide onsite IT support to Hexcel end users at the Casablanca plant.</p><br></li><li><p>Record, troubleshoot, and resolve service desk requests via phone or remote access within SLA targets.</p><br></li><li><p>Monitor, update, and escalate tickets within the Global Service Desk ITSM system.</p><br></li><li><p>Install, configure, and set up new PC hardware and software following established standards.</p><br></li><li><p>Collaborate with global technology teams to diagnose and resolve network, system, and service-related issues.</p><br></li><li><p>Raise incident notifications and support service restoration activities when disruptions occur.</p><br></li><li><p>Maintain accurate documentation of incidents, changes, production processes, and all site IT assets.</p><br></li><li><p>Work closely with Engineering and Implementation teams, applying advanced analytical and problem solving skills.</p><br></li><li><p>Participate in on call and out of hours support, while independently managing and leading IT projects in Morocco.</p><br></li><li><p>Provide guidance on business processes across Hexcel applications, leveraging strong knowledge of ERP and manufacturing systems. </p><br></li></ul><p><b><span>Qualifications:</span></b></p><br><ul><li><p>IT related Engineering degree</p><br></li><li><p>Minimum of 3 years of experience in IT support, with strong technical expertise.</p><br></li><li><p>Solid knowledge of PC hardware technologies, including installation, maintenance, and repair.</p><br></li><li><p>Strong understanding of current Windows operating systems for both servers and workstations.</p><br></li><li><p>Effective analytical and problem-solving skills, with the ability to take initiative and resolve recurring issues.</p><br></li><li><p>Demonstrated experience training or coaching users on IT solutions across all levels of the organisation.</p><br></li><li><p>Customer focused attitude with the ability to interact professionally and proactively with users at all levels.</p><br></li><li><p>Ability to manage projects and communicate clearly with diverse stakeholders, supported by excellent written and verbal communication skills.</p><br></li><li><p>Proficiency in English required; French is an asset. Flexibility to work additional hours when needed based on business demands.</p><br></li></ul><p><span>Candidates must be eligible to work in the country where the position is based. Hexcel (NYSE: HXL) is a global leader in advanced composites technology, a leading producer of carbon fiber, and the world leader in honeycomb manufacturing for the commercial aerospace industry.</span></p><br> </div>
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Company culture : <p><strong>Locamed</strong> embraces a <strong>largely cooperation-driven culture</strong>, placing people, trust and teamwork at the heart of its organization. The company favors a close management style focused on support, empowerment and strong professional relationships. This collaborative foundation is complemented by a <strong>notable innovation component</strong>, encouraging initiative, creativity and adaptability. Competitive and organizational aspects remain secondary, helping structure operations and support performance objectives.
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<br> Job : <p>Join a dynamic company in the <b>Medical Equipment</b> sector as <b>Medical Representatives</b> for the <b>South and Eastern regions</b>, based in <b>Marrakech, Oujda, Tangier</b>. Your main mission will be to represent our company and our products to healthcare professionals, by building trusting relationships and ensuring a strong presence in your sector.</p><br><br><p>Your success will directly contribute to the expansion of our market share by ensuring the promotion and sale of our innovative medical devices. You will be a key player in retaining our clientele and acquiring new partners, by meeting and exceeding set objectives.</p><br><br><p>On a daily basis, your tasks will revolve around several essential areas:</p><br><br><ul><li>Identify and prospect new potential clients in your assigned geographical area.</li><li>Organize and conduct regular visits to healthcare professionals (doctors, pharmacists, hospital staff) to present our products and their benefits.</li><li>Manage and develop an existing client portfolio, ensuring personalized and responsive follow-up.</li><li>Participate in conferences, trade shows, and scientific events to increase the company's visibility and develop your network.</li><li>Conduct competitive intelligence and report relevant market information to your management.</li><li>Write regular activity reports and monitor performance indicators for your sector.</li><li>Effectively manage your schedule and travel to optimize your geographical coverage.</li></ul> <br> Required profile : <p>To excel in this role, a <b>Bac +3 level diploma</b> is required, ideally in a specialization focused on <b>Medical, Paramedical, Health, or social professions</b>. This academic background will provide you with the necessary knowledge to understand the challenges of our sector.</p><br><br><p>A <b>professional experience of 3 to 5 years</b> in a similar role, ideally in the sale of medical or pharmaceutical products, is strongly desired. This experience will allow you to master sales techniques and understand the specific needs of our clients.</p><br><br><ul><li>Excellent <b>communication and negotiation</b> skills, with proven interpersonal skills.</li><li>Demonstrated ability to <b>persuade and argue</b> clearly and concisely.</li><li>Autonomy, rigor, and <b>organization</b> to effectively manage your sector.</li><li>Strong sense of <b>customer service</b> and ability to build lasting relationships.</li><li>Proactivity and results-orientation to achieve your commercial objectives.</li><li>Good knowledge of the medical landscape and healthcare players in the region.</li><li>Proficiency in standard computer tools (Office Suite, CRM).</li></ul><p>If this challenge excites you and you see yourself in this profile, don't wait to apply!</p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
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<span></span><p>CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.</p><br>
<p>We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.</p><br>
<p>At CEVA Logistics, we Rise in Motion. Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise. </p><br><p><strong><span>YOUR ROLE</span></strong></p><br> <p><span>The mission of the Lead Buyer, is to manage and optimize Non-Trade (Indirect) Procurement activities across North Africa, ensuring effective sourcing, supplier selection, contract negotiation, and category management in support of CEVA's business objectives, compliance standards, and cost optimization targets.</span></p><br> <p><span>The role is accountable for delivering category performance, implementing procurement strategies, and driving value through strong supplier and stakeholder partnerships. Working closely with internal stakeholders, the Lead Buyer identifies business needs, leads procurement initiatives, supports the deployment of global agreements, and promotes procurement best practices and purchasing excellence across the organization.</span></p><br> <p><strong><span>WHAT ARE YOU GOING TO DO?</span></strong></p><br> <p><strong><span>Procurement & Category Management</span></strong></p><br>
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<li><span>Participate in the definition of category strategies at local level in line with CEVA procurement objectives.</span></li>
<li><span>Lead the implementation of local procurement strategies across the organization.</span></li>
<li><span>Conduct needs analysis for assigned procurement categories.</span></li>
<li><span>Identify opportunities for cost optimization and value creation.</span></li>
<li><span>Ensure compliance with procurement policies, standards, and commercial commitments.</span></li>
</ul> <p><strong><span>Supplier Management & Sourcing</span></strong></p><br>
<ul>
<li><span>Conduct supplier sourcing and market intelligence activities.</span></li>
<li><span>Manage tendering processes, supplier selection, and contract negotiations.</span></li>
<li><span>Build and maintain relationships with strategic suppliers.</span></li>
<li><span>Negotiate commercial terms and conditions aligned with company objectives.</span></li>
<li><span>Support the rollout and adherence to global supplier agreements.</span></li>
</ul> <p><strong><span>Stakeholder & Project Management</span></strong></p><br>
<ul>
<li><span>Act as the main interface between procurement and internal stakeholders.</span></li>
<li><span>Foster cooperation between global, regional, and local procurement organizations.</span></li>
<li><span>Communicate sourcing decisions and negotiated agreements to stakeholders.</span></li>
<li><span>Support the definition and deployment of procurement processes and best practices.</span></li>
<li><span>Promote and develop procurement culture across the organization.</span></li>
</ul> <p><strong><span>WHAT ARE WE LOOKING FOR?</span></strong></p><br> <p><strong><span>EDUCATION</span></strong></p><br>
<ul>
<li><span>Master’s degree in finance, Purchasing, Law, Business Administration, Engineering, or a related field.</span></li>
</ul> <p><strong><span>EXPERIENCE</span></strong></p><br>
<ul>
<li><span>Experience in procurement, purchasing, business, or sales functions.</span></li>
<li><span>Proven experience in supplier negotiation and contract management.</span></li>
<li><span>Experience working in a multi-site, multi-activity, multi-entity, and international environment.</span></li>
<li><span>Previous experience in transport, logistics, or industrial environments would be an advantage.</span></li>
</ul> <p><strong><span>TECHNICAL SKILLS</span></strong></p><br>
<ul>
<li><span>Strong sourcing, supplier selection, and contract negotiation skills.</span></li>
<li><span>Knowledge of procurement methodologies and category management.</span></li>
<li><span>Experience in market intelligence and supplier performance management.</span></li>
<li><span>Understanding of procurement compliance, policies, and standards.</span></li>
<li><span>Fluent in French and English.</span></li>
</ul> <p><strong><span>PERSONAL & INTERPERSONAL SKILLS</span></strong></p><br>
<ul>
<li><span>Strong customer orientation and stakeholder management capabilities.</span></li>
<li><span>Excellent communication and influencing skills.</span></li>
<li><span>Strong project and transversal management abilities.</span></li>
<li><span>Ability to build collaborative relationships and drive change.</span></li>
<li><span>Creativity and innovation mindset with a focus on continuous improvement.</span></li>
</ul> <p><strong><span>WHAT DO WE HAVE TO OFFER?</span></strong></p><br> <p><span>With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey.</span></p><br> <p><span>There's no doubt that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.</span></p><br> <p><strong><span>ABOUT TOMORROW</span></strong></p><br> <p><span>We value your professional and personal growth. That is why we share plenty of career opportunities for you to thrive within CEVA. </span></p><br>
<p><span>Join CEVA for a challenging career.</span></p><br><p>Our Organization is an equal opportunity employer. It is company policy that there shall be no discrimination against any employee or applicant on the basis of race, color, creed, ancestry, ethnic origin, gender, sexual orientation, marital status, family status, disability and/or age (as prescribed by law).</p><br>
<p>Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.</p><br>
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<p><span>With our strong investment in research and development and our culture of continuous improvement, Hexcel is the industry leader in the manufacturing of advanced lightweight composite materials, including carbon fiber, woven reinforcements, resins, prepregs, honeycombs and engineered core and composite structures. We invite you to join the Hexcel team at various manufacturing sites, sales offices and R&D centers around the globe. Become a part of the “strength within.”</span></p><br><p><span>Hexcel is currently seeking a <b>Production Engineer </b>for our <b>Casablanca, Morocco</b> location.</span></p><br><p><b><span>The selected individual will be responsible for but not limited to the following obligations:</span></b></p><br><ul><li><span>Ensure the achievement of production targets related to safety, quality, delivery, productivity, and cost in alignment with plant objectives.</span></li><li><span>Promote and reinforce a strong EHS culture through active participation in safety initiatives, risk assessments, training programs, and corrective actions.</span></li><li><span>Plan and manage workforce requirements by identifying staffing needs, supporting recruitment activities, and coordinating training and development plans.</span></li><li><span>Lead daily production activities to ensure efficient resource utilization, schedule adherence, and customer satisfaction.</span></li><li><span>Establish, monitor, and drive annual production objectives and KPIs, ensuring corrective actions are implemented when targets are not achieved.</span></li><li><span>Facilitate problem-solving activities and continuous improvement projects using Lean Manufacturing, Six Sigma, Root Cause Analysis, and other operational excellence tools.</span></li><li><span>Implement and sustain operational excellence initiatives to improve productivity, increase efficiency, reduce inventory levels, and minimize operating costs.</span></li><li><span>Develop, standardize, and maintain production procedures, training materials, and best practices to ensure process consistency and workforce capability.</span></li><li><span>Coach, develop, and motivate team members while supporting succession planning, talent development, and employee retention initiatives.</span></li><li><span>Ensure compliance with quality management systems, company policies, legal requirements, and applicable industry standards while supporting audits and continuous improvement efforts.</span></li></ul><p><b><span>Qualifications:</span></b></p><br><ul><li>Engineering degree in Industrial Engineering, Mechanical Engineering, Manufacturing Engineering, Production Engineering, or a related technical field.</li><li>Minimum 3–5 years of experience in manufacturing, production, industrial operations, or a related environment.</li><li>Strong knowledge of production management, manufacturing processes, and operational performance improvement.</li><li>Proven experience in Lean Manufacturing, Six Sigma, Kaizen, 5S, and continuous improvement methodologies.</li><li>Good understanding of quality management systems and industry standards (ISO, AS9100, customer-specific requirements, etc.).</li><li>Knowledge of Health, Safety, and Environmental (EHS) regulations and best practices within a manufacturing environment.</li><li>Experience with production planning, capacity management, workforce planning, and inventory optimization.</li><li>Strong analytical, problem-solving, decision-making, and project management skills.</li><li>Demonstrated leadership, coaching, communication, and team-development capabilities.</li><li>Proficiency in ERP systems and Microsoft Office applications, with the ability to analyze production data and performance indicators.</li></ul><p><span>Candidates must be eligible to work in the country where the position is based. Hexcel (NYSE: HXL) is a global leader in advanced composites technology, a leading producer of carbon fiber, and the world leader in honeycomb manufacturing for the commercial aerospace industry.</span></p><br> </div>
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<p><span>With our strong investment in research and development and our culture of continuous improvement, Hexcel is the industry leader in the manufacturing of advanced lightweight composite materials, including carbon fiber, woven reinforcements, resins, prepregs, honeycombs and engineered core and composite structures. We invite you to join the Hexcel team at various manufacturing sites, sales offices and R&D centers around the globe. Become a part of the “strength within.”</span></p><br><p><span>Hexcel is currently seeking a <b>Manufacturing Engineer </b>for our <b>Casablanca, Morocco</b> location.</span></p><br><p><b><span>The selected individual will be responsible for but not limited to the following obligations:</span></b></p><br><ul><li><span>Provide day-to-day engineering support to production operations to ensure safe, efficient, high-quality, and on-time manufacturing performance.</span></li><li><span>Act as an EHS role model by promoting a proactive safety culture, identifying risks, and ensuring compliance with all health, safety, and environmental requirements.</span></li><li><span>Develop, implement, and optimize manufacturing processes, work instructions, tooling, and production methods to improve productivity and product quality.</span></li><li><span>Lead troubleshooting activities by performing root cause analysis, implementing corrective and preventive actions, and driving sustainable problem resolution.</span></li><li><span>Manage the introduction of new products, programs, and work packages, coordinating with global engineering teams and cross-functional stakeholders.</span></li><li><span>Review engineering drawings, specifications, and design changes to ensure manufacturability, compliance, and successful implementation in production.</span></li><li><span>Maintain accurate ERP data, including Bills of Materials (BOMs), routings, process plans, and manufacturing documentation.</span></li><li><span>Support cost reduction initiatives through process optimization, standard cost evaluations, waste elimination, and the application of Lean Manufacturing and Six Sigma methodologies.</span></li><li><span>Lead and participate in cross-functional projects focused on continuous improvement, operational excellence, quality enhancement, and customer satisfaction.</span></li><li><span>Provide technical support during customer visits, audits, and qualification activities while ensuring compliance with quality management systems, regulatory requirements, and company policies.</span></li></ul><p><b><span>Qualifications:</span></b></p><br><ul><li>Engineering degree in Manufacturing Engineering, Industrial Engineering, Mechanical Engineering, Materials Engineering, Aerospace Engineering, or a related technical discipline.</li><li>3–5 years of experience in a manufacturing, industrial, aerospace, automotive, or engineering environment.</li><li>Experience in process development, production support, continuous improvement, and project management.</li><li>Lean Manufacturing and/or Six Sigma certification is considered an asset.</li><li>Experience with ERP systems and manufacturing planning tools.</li><li>Strong analytical and problem-solving skills with the ability to manage multiple priorities simultaneously.</li><li>Excellent communication and teamwork skills, with the ability to work effectively in a cross-functional and international environment.</li><li>Proficiency in Microsoft Office applications and engineering software tools.</li><li>Fluent in English and French.</li></ul><p><span>Candidates must be eligible to work in the country where the position is based. Hexcel (NYSE: HXL) is a global leader in advanced composites technology, a leading producer of carbon fiber, and the world leader in honeycomb manufacturing for the commercial aerospace industry.</span></p><br> </div>
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<br>Description de l'entreprise<br><br><p>Écrin emblématique de la capitale marocaine, le Sofitel Rabat Jardin des Roses incarne l'élégance française sublimée par l'art de vivre marocain. Niché au cœur de 8 hectares de jardins luxuriants, l'hôtel offre un environnement inspirant où se rencontrent hospitalité, culture et excellence.<br>Doté de chambres et de suite récemment rénovées, de plusieurs restaurants aux univers variés, d'un spa d'exception avec piscine couverte chauffée, d'installations sportives et d'espaces événementiels prestigieux, le Sofitel Rabat Jardin des Roses accueille une clientèle internationale exigeante, aussi bien loisirs que corporate.<br>Rejoindre le Sofitel Rabat Jardin des Roses, c'est intégrer une Maison où la passion du service, l'élégance relationnelle et l'esprit d'équipe façonnent chaque expérience. Porté par les valeurs du groupe Accor, notre établissement valorise les talents, encourage l'évolution professionnelle et cultive un environnement de travail inspirant, multiculturel et profondément humain.</p><br><br>Description du poste<br><br><p>Notre établissement, reconnu pour son élégance intemporelle, son service personnalisé et son expérience client d’un raffinement absolu, recherche un Directeur Commercial capable d’incarner l’excellence et de porter notre vision à un niveau supérieur.<br>Nous recherchons un leader inspirant, doté d’une forte culture du luxe, capable de développer des stratégies ambitieuses et de créer des partenariats exclusifs dans un environnement où chaque détail compte.<br>Vos responsabilités</p><br><ul><li>Concevoir et piloter la stratégie commerciale globale afin de renforcer le positionnement premium de l’hôtel.</li><li>Développer les segments stratégiques : Corporate haut de gamme, MICE, Loisirs luxe, marchés internationaux.</li><li>Identifier de nouvelles opportunités de croissance et créer des offres exclusives adaptées à une clientèle exigeante.</li><li>Nouer et entretenir des relations privilégiées avec les acteurs clés du secteur : agences de voyages de luxe, multinationales, ambassades, organisateurs d’événements haut de gamme..</li><li>Représenter l’hôtel lors de salons internationaux, événements VIP et actions de promotion à forte visibilité.</li><li>Superviser et inspirer l’équipe commerciale (Sales, Events, Réservations) en instaurant une culture d’excellence, d’innovation et de performance.</li><li>Piloter les indicateurs clés et proposer des stratégies tarifaires en collaboration avec le Revenue Manager.</li><li>Travailler en synergie avec le département Marketing pour renforcer l’image de marque et assurer une présence digitale élégante et cohérente.</li><li>Garantir une expérience client irréprochable, en accord avec les standards les plus élevés de l’hôtellerie de luxe.</li></ul><br>Qualifications<br><br><p>Sens du service - Elegance relationnelle - Esprit d'équipe - Passion client - Rigueur - Adaptabilité - Sens du détail - Dynamisme - Professionnalisme - Communication - Esprit Heartist® - Excellence opérationnelle Votre profil • Formation supérieure Bac+5 en commerce, management hôtelier ou équivalent. • Expérience confirmée dans un poste similaire au sein d’un hôtel de luxe ou d’un groupe hôtelier international. • Maîtrise parfaite des techniques de vente et de négociation dans l’univers du luxe. • Leadership naturel, vision stratégique et sens aigu de la performance. • Excellentes compétences relationnelles, sens du protocole et élégance professionnelle. • Maîtrise du français et de l’anglais ; une troisième langue est un atout distinctif. • Connaissance approfondie des marchés internationaux et des attentes d’une clientèle premium.</p><br> </div>
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<br> Company culture : <p><strong>Foods and Goods</strong> stands out for a culture strongly driven by <strong>competition and performance</strong>, where ambition, challenge and measurable results shape daily operations. This approach is complemented by a <strong>collaborative</strong> dimension that encourages close management, teamwork and individual accountability. More moderate <strong>organizational</strong> and <strong>innovation</strong> aspects provide structure and selective openness to new ideas. The environment is well suited to committed, results-oriented profiles who thrive in demanding settings.
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<br> Job : <p>As part of its growth, Foods & Goods is looking for its future <strong>Head of Talent Acquisition & Human Resources</strong>.</p><br><br><p>Reporting to Management, you will play a strategic role in developing the company's human capital. As a true Business Partner to managers, your mission will be to lead the Talent Acquisition strategy while supporting employee development and structuring Human Resources projects.</p><br><br><p>In a context of strong growth, you will actively contribute to attracting top talent, developing team skills, and evolving HR practices to sustainably support the company's performance.</p><br><br><p><strong>Your main responsibilities</strong><br><strong>Talent Acquisition</strong></p><br><br><ul><li>Define and lead the company's recruitment strategy.</li><li>Manage the entire recruitment process, from identifying the need to onboarding new employees.</li><li>Implement innovative sourcing strategies to identify and attract top talent.</li><li>Recruit various profiles: sales, supply chain, logistics, finance, IT, marketing, and support functions.</li><li>Advise and support managers throughout the recruitment process to ensure relevant and lasting decisions.</li><li>Monitor recruitment performance indicators and propose continuous improvement actions.</li></ul><p><strong>HR Development & Training</strong></p><br><br><ul><li>Identify training needs in collaboration with managers and lead the deployment of the skills development plan.</li><li>Support career management and contribute to talent development to promote employee growth and retention.</li><li>Participate in structuring HR processes and propose actions to support the company's growth.</li><li>Implement and monitor HR indicators to measure the impact of actions taken.</li></ul><p><strong>Company Culture & Employer Brand</strong></p><br><br><ul><li>Actively contribute to the development of the company culture and promote the values of Foods & Goods among employees.</li><li>Participate in strengthening the employer brand to increase the company's attractiveness and support talent attraction and retention efforts.</li><li>Stay informed about best HR practices and market trends to evolve recruitment and HR development methods.</li></ul> <br> <br> Required profile : <ul><li>Master's degree (Bac+5) in Human Resources, Management, or equivalent.</li><li>You have a successful experience of at least 5 to 6 years in an HR role with a strong focus on Talent Acquisition.</li><li>You have mastered various sourcing, assessment, and recruitment techniques for operational profiles, managers, and support functions.</li><li>You have ideally worked in the distribution, mass retail, or industrial sectors.</li><li>You have a good knowledge of Moroccan labor law.</li><li>You are recognized for your leadership, organizational skills, autonomy, influence, and results-orientation.</li><li>You appreciate demanding, high-growth environments where HR projects are central to the company's strategy.</li></ul> <br><br> </div>
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<p><strong>Publication date :</strong> Sep 08, 2026, 12:00AM</p><br><br>Vidéo EVP<br>Déclaration de mission de l'entreprise<p>Lorsque vous êtes prêt, Orange Business est là pour vous accompagner !<br>Nous sommes un intégrateur réseau et digital qui comprend l’ensemble de la chaîne de valeur du monde numérique, permettant à nos clients de se concentrer sur les initiatives stratégiques qui façonnent leur activité.<br>Chaque jour, vous collaborerez avec une équipe dédiée à fournir des solutions globales, cohérentes et durables, où que nos clients opèrent. Avec plus de 30 000 salariés en Asie, dans les Amériques, en Afrique et en Europe, nous offrons un environnement dynamique pour développer et perfectionner vos compétences dans un secteur riche en défis et opportunités passionnants.</p><br><br>À propos du rôle<p><span>Vous évoluerez dans un environnement d'expertises à forte valeur ajoutée avec la possibilité de travailler pour de grands comptes et ce, sur tous secteurs d'activités, depuis nos locaux et ou chez le client. Au sein de notre agence à Casablanca, vous intégrez une équipe projet et contribuez à toutes les phases de mise en œuvre d'une application Salesforce.</span></p><br><br><br><p><span>En tant qu'Architecte Salesforce, votre mission principale sera de piloter la conception, le déploiement et l’évolution des solutions Salesforce en garantissant leur performance, leur sécurité et leur alignement avec les besoins métiers et la stratégie technologique de l’entreprise ou du client.</span></p><br><br><br><p><span><strong><u>Responsabilités principales</u></strong></span></p><br><br><br><p><span>1. <strong><u>Analyse et cadrage</u></strong></span></p><br><br><ul><li><span>Recueillir et analyser les besoins métiers et techniques auprès des équipes métier, des clients ou des partenaires.</span></li><li><span>Participer à la rédaction des cahiers des charges et des spécifications fonctionnelles et techniques.</span></li><li><span>Réaliser une étude d’impact pour définir la meilleure architecture Salesforce adaptée aux enjeux du projet/ besoin.</span></li></ul><p><span>2. <strong><u>Conception de l’architecture</u></strong></span></p><br><br><ul><li><span>Concevoir l’architecture technique (modèle de données, composants, intégrations, sécurité).</span></li><li><span>Définir les standards, bonnes pratiques et méthodologies de développement.</span></li><li><span>Élaborer des documents d’architecture détaillés pour guider les équipes de développement et d’intégration.</span></li></ul><p><span>3. <strong><u>Pilotage technique</u></strong></span></p><br><br><ul><li><span>Encadrer et accompagner les équipes de développement dans la réalisation des solutions.</span></li><li><span>Garantir les développements, configurations et intégrations réalisés par les équipes internes ou partenaires.</span></li><li><span>Assurer la conformité des livrables avec l’architecture définie.</span></li></ul><p><span>4. <strong><u>Intégration et déploiement</u></strong></span></p><br><br><ul><li><span>Planifier et coordonner les phases d’intégration avec les autres systèmes (ERP, CMS, outils tiers).</span></li><li><span>Pilote et définir et suivre les processus de déploiement (CI/CD, gestion des environnements).</span></li><li><span>Superviser la migration et la montée en version des solutions.</span></li><li><span>Pilote et monitore les flux et la sécurité de données</span></li></ul><p><span>5. <strong><u>Sécurité, performance et scalabilité définir</u></strong></span></p><br><br><ul><li><span>Garantir la sécurité des données et des accès selon les normes en vigueur.</span></li><li><span>Optimiser la performance des solutions pour répondre aux volumes et aux usages.</span></li><li><span>Anticiper et gérer la scalabilité pour accompagner la croissance des usages.</span></li></ul><p><span>6. <strong><u>Support et maintenance</u></strong></span></p><br><br><ul><li><span>Participer à la résolution des incidents techniques complexes.</span></li><li><span>Assurer la documentation technique et fonctionnelle.</span></li><li><span>Former et accompagner les équipes opérationnelles et de support.</span></li></ul><p><span>7. <strong><u>Veille technologique et innovation</u></strong></span></p><br><br><ul><li><span>Se tenir informé des nouveautés Salesforce /DYN et des tendances du marché.</span></li><li><span>Proposer des innovations pour améliorer l’efficacité et la valeur apportée par Salesforce / DYN.</span></li><li><span>Participer à la définition de la roadmap technique.</span></li></ul><p><span>8. <strong><u>Relation client et gestion de projet</u></strong></span></p><br><br><ul><li><span>Conseiller les clients ou les équipes internes sur les choix techniques.</span></li><li><span>Participer aux réunions de suivi de projet, de gouvernance et de reporting.</span></li><li><span>Contribuer à la satisfaction client par la qualité des livrables et la pertinence des solutions.</span></li></ul><br>À propos de vous<p><span>Profil titulaire d’un bac +5 (Ecole d’Ingénieur ou Universitaire)</span></p><br><br><p><span>Expérience professionnelle avérée en développement Salesforce (> 7 ans)</span></p><br><br><p><span>Expérience dans un environnement complexe</span></p><br><br><p><span>Connaissance des méthodes agiles</span></p><br><br><p><span>Maîtrise parfaite du français et de l'anglais (B2)</span></p><br><br><span><strong><u>Compétences Salesforce</u></strong></span><br><span>• Maîtrise avancée des Clouds Salesforce : Sales, Service, Experience, Marketing, Field Service…</span><br><span>• Excellente connaissance du modèle de données Salesforce.</span><br><span>• Connaissance approfondie d’Apex, Lightning Web Components, Flows, SOQL/SOSL.</span><br><span>• Conception d’architectures multi-org et multi-cloud.</span><br><span><strong><u>Certifications appréciées (non exhaustif) :</u></strong></span><br><span>• Application Architect</span><br><span>• System Architect</span><br><span>• Technical Architect (CTA) – un atout majeur</span><br><span>• Integration Architecture Designer</span><br><span>• Data Architecture & Management Designer</span><br><p>You bring rigor, passion for challenges, and determination. You seek the opportunity to expand your expertise, achieve your goals, and thrive.</p><br><br>Informations supplémentaires<p><strong>• Opportunités mondiales:</strong> Travailler au sein d’équipes multinationales avec la possibilité de collaborer avec des collègues et des clients du monde entier..<br><strong>• Environnement de travail flexible:</strong> Horaires flexibles et possibilité de combiner travail au bureau et à domicile (modalités hybrides).<br><strong>• Développement professionnel:</strong> Programmes de formation et opportunités de montée en compétences ou de reconversion.<br><strong>• Évolution de carrière:</strong> Possibilités de progression interne et de mobilité au sein d’Orange.<br><strong>• Culture bienveillante et audacieuse:</strong> Programmes de santé et de bien-être, initiatives en faveur de la diversité et de l’inclusion, actions de Responsabilité Sociétale des Entreprises (RSE) et événements de lien avec les salariés.<br><strong>• Programmes de récompenses:</strong> Programme de parrainage.</p><br><br>Égalité des chances en matière d'emploi<p>Quel que soit votre âge, votre identité de genre, votre origine ethnique, votre religion/croyance, votre orientation sexuelle, votre situation matrimoniale, votre neurotype, votre handicap, votre statut de vétéran ou votre apparence, nous encourageons la diversité au sein de nos équipes, car elle constitue une force pour le collectif et un vecteur d’innovation. Le groupe Orange est une entreprise inclusive et égalitaire : n’hésitez pas à nous faire part de vos besoins spécifiques.</p><br><br>Récompenses..<p> At Orange, only your skills matter.
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<p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.
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<span>We’re Avomind - and we’re a recruiting firm.<br> What makes us special?<br> We connect high-achieving individuals with hyper-growth firms.<br> I’m sure you don’t see that every day.<br> Our team is diverse and international (we come from all over the world — and we speak 16 languages), with teams in Germany, the UK, the Americas, and Indonesia.<br> Our core vision?<br> To provide our candidates with the top opportunities they deserve — and to provide our clients with quality candidates, every time.<br> Easy. What are we looking for?<br> We’re looking to grow our Talent Acquisition team , and we can’t do it without you.<br> This team is paramount to the success of Avomind, and you’ll be supporting right at the heart of everything we do here - and how our business will be shaped for the future.<br> Are you passionate, committed, and eager to learn about the recruitment process?<br> Wonderful — then we’re good to go.<br> What will you be doing on a daily basis?<br> Actively contribute to both outbound and inbound recruitment strategies, working closely with management to explore new candidate opportunities.<br> Conduct direct outbound sourcing through various channels such as LinkedIn / Xing / GitHub / Google X-Ray, etc.<br> Conduct screening calls with candidates - really getting to know them and assessing their fit for our roles.<br> Manage interview logistics with candidates in tandem with our Project Managers and Client Managers.<br> Advise Project Managers and Client Managers on the candidate landscape and trends, to support a seamless service for our clients.<br> Take ownership of the candidate experience - build your reputation through an excellent candidate experience.<br> Work closely with some of the best in the business - we’re incredibly proud of our team, and we’re excited to have you onboard!<br> Requirements Sounds good, right?<br> We would LOVE to get to know you if: You have a minimum of 2 years of full-cycle recruitment experience within an agency or sales-oriented environment.<br> You have experience working with LinkedIn Recruiter and internal ATS platforms.<br> You thrive in goal-oriented environments and want to achieve the best.<br> You have a growth mindset and are always looking for ways to improve.<br> You are team-oriented and committed.<br> You can work with ever-changing priorities in a very agile environment.<br> You’re fluent in English & French — any other languages would be an advantage.<br> Benefits Career Booster: Coaching & Development Program Weekly Global Trainings Fast-Track Career Progression (70% of our team were promoted in the last 12 months — you will be joining them, too!<br>) Learning from the top.<br> We have flat hierarchies, so you’ll learn from the best that Avomind has to offer.<br> Modern Work: Flexible working hours (we get it — life comes at you thick and fast sometimes, so we’re flexible).<br> Vacations: 20 vacation days + public holidays.<br> Each year with us = +1 holiday day (capped at 30 days).<br> Type of Contract: Freelance Location: 100% remote</span> </div>
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<span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<p><strong>Publication date :</strong> Jul 29, 2026, 12:00AM</p><br><br><p><strong>Contract duration : </strong></p><br><br>Vidéo EVP<br>Déclaration de mission de l'entreprise<p>Join us at Orange Business!</p><br><br><p>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.</p><br><br><p>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>À propos du rôle<p><span>The Customer Survey Campaign Specialist manages the end-to-end process of designing, executing, and analyzing customer surveys. They collaborate with internal teams to identify survey opportunities, plan and launch campaigns, and ensure data accuracy and insightful reporting. The role also involves supporting platform users, maintaining survey systems, and driving continuous improvement through technological innovation.</span></p><br><br><p><span><strong>Key </strong></span><span><strong>Responsibilities</strong></span><span><strong>:</strong></span></p><br><br><ul><li><span>Collaborate with internal teams (Marketing, Operations, Sales Channels) to identify new surveys, define interaction moments, and select the most suitable data collection mechanisms (email, questionnaires, etc.).</span></li></ul><br><ul><li><span>Plan and prepare survey campaigns by extracting, cleaning, and targeting contact data from CRM (Salesforce), ensuring precise segmentation.</span></li></ul><br><ul><li><span>Script and design customer surveys within the platform to gather relevant feedback.</span></li></ul><br><ul><li><span>Program automated invitations and reminders to maximize participation.</span></li></ul><br><ul><li><span>Execute survey campaigns, monitor progress, and adjust to ensure successful completion.</span></li></ul><br><ul><li><span>Collect and process survey results, managing exports and ensuring seamless data exchange between systems.</span></li></ul><br><ul><li><span>Develop, customize, and update dashboards for end-users to visualize survey insights effectively.</span></li></ul><br><ul><li><span>Manage the "close the loop" process by following up on customer feedback, addressing issues, and closing feedback loops.</span></li></ul><br><ul><li><span>Handle ticketing related to survey responses and customer inquiries to resolve issues promptly.</span></li></ul><br><ul><li><span>Generate reports and refine dashboards to provide clear, actionable insights to stakeholders.</span></li></ul><br><ul><li><span>Support platform users through training, documentation, and ongoing assistance.</span></li></ul><br><ul><li><span>Ensures the relationship with Qualtrics support and Technical Account Manager: submits incident tickets and handles them, share platform issues and opportunities coordinating with Orange France</span></li></ul><br><ul><li><span>Stay informed about technological advancements and propose innovations to improve survey processes and platform efficiency.</span></li></ul><br>À propos de vous<ul><li>You demonstrate rigor and analytical skills</li><li>You are fluent in English (written and spoken)</li><li>You have experience in managing customer survey campaigns and are proficient with the technical solutions to execute them:<ul><li>Customer Survey Platform: Qualtrics or similar</li><li>CRM: ideally Salesforce</li></ul></li><li>You are skilled in Excel, particularly in data presentation and graphical formatting. You have knowledge of advanced Excel functions (VBA, PivotTables, Power Query, etc.)</li><li>You know how to incorporate the needs of internal clients into your activities</li><li>You are capable of handling a project while respecting objectives related to results, resources, and deadlines</li><li>You demonstrate initiative and autonomy</li></ul><br><p>You bring a can-do attitude, tackle challenges head-on and challenge the status quo with new and innovative ideas.</p><br><br>Informations supplémentaires<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Égalité des chances en matière d'emploi<p>Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.</p><br><br>Récompenses..<p> At Orange, only your skills matter.
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<p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.
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Job : <p>The Administrative and Financial Director (DAF) is responsible for financial performance, the reliability of accounting information, and the economic management of the company. A true partner to General Management, they define the financial strategy, support development decisions, and ensure the optimization of resources. They maintain strong operational involvement to ensure the quality of execution of financial and administrative processes.</p><br><br><p>Main responsibilities</p><br><br><ol><li>Strategic Management<ul><li>Define and implement the company's financial strategy.</li><li>Advise General Management on strategic decisions.</li><li>Develop Business Plans and development plans.</li><li>Produce financial analyses to guide investments.</li><li>Participate in external growth, restructuring, or financing operations.</li><li>Manage relationships with banks, investors, auditors, and financial partners.</li></ul></li><li>Financial Management<ul><li>Supervise daily treasury operations.</li><li>Optimize working capital requirements (BFR).</li><li>Develop annual budgets and their revisions.</li><li>Build cash flow forecasts.</li><li>Implement management dashboards.</li><li>Ensure the company's profitability.</li><li>Identify levers for improving financial performance.</li></ul></li><li>Accounting and Closings<ul><li>Supervise all general, subsidiary, and analytical accounting.</li><li>Ensure the quality of monthly and annual closings.</li><li>Ensure compliance with accounting and tax regulations.</li><li>Supervise tax and social declarations.</li><li>Coordinate statutory auditors and external audits.</li><li>Ensure compliance with financial statement production deadlines.</li></ul></li><li>Management Control<ul><li>Develop performance-oriented management control.</li><li>Define strategic and operational KPIs.</li><li>Analyze discrepancies between budget, actuals, and forecasts.</li><li>Measure profitability by activity, client, branch, or product.</li><li>Support operational teams in improving their performance.</li></ul></li><li>Treasury and Financing<ul><li>Supervise cash flows.</li><li>Optimize bank financing.</li><li>Negotiate credit lines.</li><li>Manage banking relationships.</li><li>Secure investment financing.</li><li>Implement a financial risk management policy.</li></ul></li><li>Process Organization and Improvement<ul><li>Optimize administrative and financial processes.</li><li>Digitalize finance functions.</li><li>Manage ERP and financial information system projects.</li><li>Strengthen internal controls.</li><li>Formalize procedures and operating methods.</li><li>Improve the quality and speed of reporting.</li></ul></li><li>Management<ul><li>Lead the Accounting, Management Control, Treasury, Tax, and Administration teams.</li><li>Develop employee skills.</li><li>Define annual objectives.</li><li>Establish a performance culture.</li><li>Promote cross-functional collaboration with other departments.</li></ul></li><li>Compliance and Risk Management<ul><li>Ensure regulatory compliance.</li><li>Supervise legal aspects related to finance.</li><li>Implement a risk map.</li><li>Ensure compliance with internal procedures.</li><li>Secure company assets.</li></ul></li></ol> <br> Required profile : <p>Education</p><br><br><ul><li>Master's degree (Bac+5) in Finance, Accounting, Audit, or Management Control.</li><li>Business school diploma, Master's in Finance, or equivalent.</li><li>A certification (CPA, ACCA, DSCG, etc.) is an advantage.</li></ul><p>Technical Skills</p><br><br><ul><li>Excellent command of accounting and taxation.</li><li>Strong expertise in management control.</li><li>Solid financial analysis skills.</li><li>Mastery of treasury and financing.</li><li>Business Plan development.</li><li>Budget and forecast construction.</li><li>KPI analysis.</li><li>Mastery of Excel (advanced level).</li><li>Good knowledge of ERP systems (SAP, Sage, Odoo, Microsoft Dynamics, or equivalent).</li><li>Excellent mastery of reporting and Business Intelligence tools.</li></ul><p>Behavioral Skills</p><br><br><ul><li>Leadership.</li><li>Strategic vision.</li><li>Strong results orientation.</li><li>Analytical and synthesis skills.</li><li>Initiative.</li><li>Excellent communication skills.</li><li>Rigor and organizational skills.</li><li>Ability to make quick decisions.</li><li>Business acumen.</li><li>Resilience under pressure.</li><li>Ability to propose solutions.</li></ul><p>Key Performance Indicators (KPIs)</p><br><br><ul><li>Adherence to closing deadlines.</li><li>Reliability of financial statements.</li><li>Budget adherence.</li><li>Budget vs. Actual variance.</li><li>Available cash balance.</li><li>Optimization of working capital requirements (BFR).</li><li>DSO (Days Sales Outstanding).</li><li>DPO (Days Payable Outstanding).</li><li>Operational profitability.</li><li>Compliance with tax and regulatory obligations.</li><li>Quality of reporting.</li><li>Productivity of financial teams.</li><li>Progress of transformation projects.</li></ul><p>Expected Qualities</p><br><br><p>The ideal candidate is a well-rounded DAF, capable of balancing strategic vision with operational involvement. They can build a medium and long-term financial trajectory while staying close to teams and daily operations. They are recognized for their ability to structure an organization, support growth, improve performance, and be a true partner to General Management.</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Do you want to love what you do at work? Make a real impact? Help shape experiences that transform how people connect, celebrate, and engage with events? Are you excited to work with a team that challenges the status quo, breaks away from the ordinary, and builds what's next? If yes, you're in the right place. webook.com is one of the leading event ticketing and experience platforms, known for its innovation, agility, and ability to scale. We've powered some of the largest events in the region, with over 2 billion SAR in ticket sales and now we're expanding globally.</p><p>Role Overview</p><p>We are seeking a detail-oriented and proactive Accountant with strong expertise in Odoo ERP to manage day-to-day accounting operations, ensure accurate financial reporting, and support the Finance Director in maintaining robust financial controls. The ideal candidate will have experience in the digital/technology sector and a solid understanding of both Moroccan and international accounting standards.</p><p>Key Responsibilities</p><ul><li>Manage full-cycle accounting operations including accounts payable, accounts receivable, and general ledger entries within Odoo ERP</li><li>Process and reconcile high-volume financial transactions related to ticketing revenue, commissions, and event organizer settlements</li><li>Prepare monthly, quarterly, and annual financial statements and management reports</li><li>Perform bank reconciliations and ensure accuracy of all financial records</li><li>Handle VAT calculations, tax filings, and ensure compliance with Moroccan tax regulations</li><li>Support revenue recognition processes in line with IFRS 15, particularly for commission-based and intermediary revenue models</li><li>Manage fixed assets register, depreciation schedules, and inventory accounting within Odoo</li><li>Assist in budget preparation, variance analysis, and cash flow forecasting</li><li>Ensure proper segregation of company funds and client funds held as intermediary</li><li>Customize and optimize Odoo accounting modules to improve workflows and reporting</li><li>Collaborate with the Finance Director on internal controls, audit preparation, and compliance requirements</li><li>Prepare and submit statutory reports to Moroccan regulatory authorities</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Accounting, Finance, or related field</li><li>Minimum 3-5 years of professional accounting experience</li><li>Advanced proficiency in Odoo ERP (Accounting, Invoicing, and Reporting modules) this is essential</li><li>Strong knowledge of IFRS and Moroccan accounting standards (CGNC / PCM)</li><li>Hands-on experience with bank reconciliations, multi-currency transactions, and intercompany accounting</li><li>Proficiency in Excel (pivot tables, VLOOKUP, financial modeling)</li><li>Understanding of VAT, withholding tax, and Moroccan fiscal obligations</li><li>Excellent attention to detail and ability to meet tight deadlines</li></ul><p>Technical Skills</p><ul><li>Odoo Specific</li><li>Odoo Accounting module: Chart of accounts setup, journal entries, reconciliation</li><li>Odoo Invoicing: Automated invoicing, payment follow-ups, credit notes</li><li>Odoo Reporting: Financial reports, aged receivables/payables, custom dashboards</li><li>Odoo Integration: Experience connecting Odoo with payment gateways and banking systems</li><li>Odoo Customization: Ability to configure workflows, approval processes, and automated entries</li></ul><p>Soft Skills</p><ul><li>Strong analytical and problem-solving abilities</li><li>Excellent communication skills in French , English And Arabic</li><li>Self-motivated with ability to work independently</li><li>Adaptable to fast-paced startup/scale-up culture</li><li>Team player with cross-functional collaboration skills</li></ul><p></p></section>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p><b><span>Graphic Designer (Cluster Role)</span></b></p><br><br><br><p><b><span>About Four Seasons Morocco Collection</span></b></p><br><br><p><span><span>The Four Seasons Morocco Collection brings together three exceptional properties, each offering a distinctive luxury hospitality experience in Morocco's most iconic destinations:</span></span></p><br><br><ul><li><p><b><span>Four Seasons Hotel Casablanca</span></b><span><span>, a contemporary oceanfront retreat in Morocco's economic capital.</span></span></p><br><br></li></ul><br><ul><li><p><b><span>Four Seasons Resort Marrakech</span></b><span><span>, a tranquil resort oasis blending Moroccan tradition with modern luxury.</span></span></p><br><br></li></ul><br><ul><li><p><b><span>Four Seasons Hotel Rabat at</span><span>Kasr</span><span>Al Bahr</span></b><span><span>, a landmark destination where history, heritage, and contemporary elegance converge.</span></span></p><br><br></li></ul><br><p><span><span>Together, these properties</span><span>represent</span><span>the finest standards of luxury hospitality, delivering unforgettable experiences to guests while</span><span>maintaining</span><span>Four Seasons' commitment to excellence, innovation, and genuine service.</span></span></p><br><br><br><p><b><span>About Four Seasons</span></b></p><br><br><p><span><span>Founded in 1960, Four Seasons continues to define the future of luxury hospitality through extraordinary experiences, exceptional quality, and personalized service. Currently operating hotels and private residences around the world, Four Seasons consistently ranks among the world's most admired luxury brands and best places to work.</span></span></p><br><br><br><p><b><span>Graphic Designer (Cluster Role)</span></b></p><br><br><p><span><span>The</span></span><b><span>Graphic Designer (Cluster Role)</span></b><span><span>is responsible for</span><span>developing and executing creative visual solutions that support the marketing, communications, public relations, sales, food and beverage, spa, and guest experience</span><span>objectives</span><span>across the</span></span><b><span>Four Seasons Morocco Collection</span></b><span><span>, including Casablanca, Marrakech, and Rabat.</span></span></p><br><br><p><span><span>This</span><span>role will create compelling visual content and communication materials for both digital and print applications, ensuring all assets reflect Four</span><span>Seasons</span><span>brand standards while</span><span>showcasing</span><span>the unique identity of each property.</span></span></p><br><br><p><span><span>Working closely with the Marketing and Communications teams across the Collection, the Graphic Designer will support storytelling, campaigns, promotions, partnerships, events, and internal communications through innovative and engaging design.</span></span></p><br><br><br><br><br><p><b><span>What</span><span>You Will</span><span>Do:</span></b></p><br><br><p><span><span>Assisting with Design Production: Creating and</span><span>modifying</span><span>visual elements like images, layouts, and social media content.</span></span></p><br><br><p><span><span>Collaborating with Teams: Working with the art director and other team members to develop and refine designs, ensuring consistency with brand guidelines.</span></span></p><br><br><p><span><span>Learning and Development: Gaining experience with</span><span>design software</span><span>, industry trends, and design principles.</span></span></p><br><br><p><span><span>Meeting Deadlines: Managing time effectively and prioritizing tasks to meet project deadlines.</span></span></p><br><br><p><span><span>Attention to Detail: Ensuring accuracy and quality in all design work.</span></span></p><br><br><p><span><span>Conceptualization and Presentation: Developing design concepts and presenting them to team members.</span></span></p><br><br><p><span><span>Develop and design marketing, communications, and promotional materials for the Four Seasons Morocco Collection.</span></span></p><br><br><p><span><span>Create visual assets for online and offline channels including advertisements, brochures, flyers, posters, invitations, menus, and signage.</span></span></p><br><br><p><span><span>Design engaging content for websites, social media platforms, email campaigns, digital displays, and other digital marketing initiatives.</span></span></p><br><br><p><span><span>Produce collateral for</span><span>the</span><span>cluster</span><span>hotel</span><span>s</span><span>outlets including restaurants, bars,</span><span>spa</span><span>, meetings and events, and seasonal activations.</span></span></p><br><br><p><span><span>Ensure all creative materials align with Four Seasons global brand guidelines and visual identity standards.</span></span></p><br><br><p><span><span>Collaborate with Marketing, Communications, Public Relations, Sales, Events, Spa, Culinary, and Operations teams to develop creative concepts and campaigns.</span></span></p><br><br><p><span><span>Adapt global and regional campaign assets for local market needs and property-specific initiatives.</span></span></p><br><br><p><span><span>Partner with photographers, videographers, printers, and production vendors when</span><span>required</span><span>.</span></span></p><br><br><p><span><span>Assist</span><span>in the development of visual storytelling initiatives highlighting guest experiences, culinary experiences, wellness offerings, and destination-driven content.</span></span></p><br><br><br><p><b><span>What</span><span>You</span><span>Bring:</span></b></p><br><br><p><span><span>Proficiency</span><span>in Design Software: Experience with Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other relevant tools.</span></span></p><br><br><p><span><span>Design Principles:</span><span>Understanding of</span><span>typography, color theory, and layout composition.</span></span></p><br><br><p><span><span>Communication Skills: Ability to clearly communicate design ideas and collaborate effectively.</span></span></p><br><br><p><span><span>Creativity and Problem-Solving: Developing innovative design solutions and</span><span>adapting to</span><span>feedback.</span></span></p><br><br><p><span><span>Time Management: Ability to prioritize tasks and meet deadlines.</span></span></p><br><br><p><span><span>Education/Experience: A degree or relevant experience in graphic design or</span><span>a related</span><span>field.</span></span></p><br><br><p><span><span>Diploma or</span><span>Bachelor's Degree in Graphic Design</span><span>, Visual Communications, Creative Arts, Marketing, or</span><span>a related field</span><span>.</span></span></p><br><br><p><span><span>Minimum 2-4 years of experience in graphic design, creative services, hospitality, luxury, lifestyle, or agency environments.</span></span></p><br><br><p><span><span>Strong portfolio</span><span>demonstrating</span><span>expertise</span><span>in print, digital, and brand communication design.</span></span></p><br><br><p><span><span>Experience with Canva, Figma, or other creative platforms is an advantage.</span></span></p><br><br><p><span><span>Experience creating assets for both digital and print production.</span></span></p><br><br><p><span><span>Good</span><span>organizational and project management skills.</span></span></p><br><br><p><span><span>Ability to work independently while collaborating effectively with multiple stakeholders.</span></span></p><br><br><p><span><span>Ability to manage multiple projects across three properties in a fast-paced environment.</span></span></p><br><br><p><span><span>Passion for luxury hospitality, travel, lifestyle, and premium brand experiences.</span></span></p><br><br><p><span><span>Good</span><span>reading</span><span>, writing, and verbal communication skills in English.</span></span></p><br><br><p><span><span>French is</span><span>required</span><span>; Arabic is highly desirable.</span></span></p><br><br><p><span><span>Willingness to travel occasionally between Casablanca, Marrakech, and Rabat.</span></span></p><br><br><br><br><p><b><span>What</span><span>We</span><span>Offer:</span></b></p><br><br><ul><li><p><span><span>Competitive salary and comprehensive benefits package.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Excellent training and professional development opportunities.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Employee</span><span>dining</span><span>benefits</span><span>.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Opportunities for growth within one of the world's leading luxury hospitality brands.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>A collaborative and creative work environment focused on innovation and excellence.</span></span></p><br><br></li></ul><br><br><p><b><span>Work Type:</span></b></p><br><br><p><b><span>Full-Time</span></b></p><br><br><p><b><span>Location:</span></b><span><span>Four Seasons Hotel Casablanca, Morocco</span></span></p><br><br><br><p><b><span>Join Our Team</span></b></p><br><br><p><span><span>Join a team built on mutual respect, collaboration, creativity, and</span><span>a commitment</span><span>to excellence. The Four Seasons Morocco Collection offers an inspiring environment where talent is nurtured, ideas are valued, and exceptional guest experiences are brought to life through creativity and innovation.</span></span></p><br><br><p><b><span>What to Expect: You Will...</span></b></p><br><br><ul><li><p><span><span>Be a champion of the Golden Rule:</span><span>Treat other the way you would like to be treated</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Be part of a collaborative team with opportunities to learn, grow, and develop.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Have the opportunity to</span><span>work on diverse and exciting projects across three iconic destinations.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Take pride in creating world-class visual experiences that elevate luxury hospitality.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Be recognized and rewarded for creativity, innovation, and excellence.</span></span></p><br><br></li></ul><br><br><br><br><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Description Summary: As Director, Marketing Morocco , you will be the catalyst for market winning strategies and breakthrough execution. This role translates the Africa Operating Unit vision into powerful, locally relevant plans that strengthen brand love, capture market share, and accelerate business performance. You will lead an integrated approach to marketing excellence bringing together insights, creative strategy, and digital innovation while partnering closely with bottling and system teams to deliver a seamless experience for consumers and customers in Morocco s dynamic marketplace. We are looking for a strategic marketing leader with deep expertise in brand building, integrated marketing, and innovation management. Someone who combines a passion for creativity with a data enabled mindset, who thrives on collaboration, and who embraces agile ways of working to unlock growth. If you are ready to make an impact and help shape the future of our brands in Morocco, this is your opportunity. What You ll Do for Us Lead development and execution of Morocco s annual marketing strategy and portfolio plans aligned with Africa Operating Unit priorities. Translate consumer and shopper insights into growth opportunities, innovation platforms, and actionable brand programs. Orchestrate end to end Integrated Marketing Experience (IMX) campaigns across media, content, digital, social, influencers, and packaging to maximize reach and return on investment. Drive innovation strategy and new product launches in the Morocco market, ensuring best in class execution from concept to in market impact. Partner with bottling system teams, agencies, and cross functional stakeholders to deliver cohesive, locally resonant brand experiences that build equity and market share. Monitor performance metrics to track marketing effectiveness, optimize campaigns, and guide investment decisions using data driven insights. Champion digital marketing acceleration and advanced analytics capabilities across Morocco to enhance precision in consumer targeting and personalization. Steward marketing budgets with strong commercial discipline to maximize value creation. Accelerate team capability development in creative strategy, digital tools, and agile ways of working to foster a learning culture and continuous improvement mindset. Ensure robust governance of workflows, delivering marketing processes that are fast, integrated, and focused on business outcomes.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Requirements & Qualifications</b></p><p>Bachelor s degree in Marketing, Business Administration, or a related field; advanced degree is a plus.</p><p>12+ years of progressive leadership experience in marketing, with deep expertise in brand and portfolio strategy, integrated marketing campaigns, and innovation management.</p><p>Proven track record in developing and executing consumer centric strategies that drive growth and measurable business results.</p><p>Strong familiarity with digital marketing platforms, programmatic media, and data led personalization.</p><p>Demonstrated experience in marketing analytics, insights translation, and performance measurement.</p><p>Commercial acumen with experience stewarding budgets and contributing to P&L performance.</p><p>Ability to inspire and influence diverse teams and navigate complex stakeholder environments, including bottling partners and agency ecosystems.</p><p>Skilled in creative development and connections planning; experience managing cultural insights to deliver locally relevant activations.</p><p>Expertise in leading cross functional teams and managing projects in dynamic, highly competitive markets.</p><b>Skills:</b><ul><li>Account Management</li><li>Business Development</li><li>Business Insights</li><li>Communication</li><li>Consultative Sales Management</li><li>Customer Relationship Management (CRM)</li><li>Customer Service Management</li><li>Decision Making</li><li>Leadership</li><li>Marketing</li><li>National Account Sales</li><li>Negotiation</li><li>Pitch Presentations</li><li>Results-Oriented</li><li>Sales Forecasting</li><li>Sales Management</li><li>Sales Process</li></ul><p></p></section>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Product Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What You Will Do: Deliver outstanding customer support via emails and calls; Assist customers with product-related inquiries; Support customers throughout the purchase process; Stay up to date with product changes and updates; Troubleshoot technical issues over the phone; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists; What you need to succeed in this role: Excellent English (C1 for both written and spoken is a must ); 1+ year experience in customer support; Strong verbal communication skills; Previous experience with a wide product range; Comfortable using technical terminology and guiding customers through troubleshooting steps; Pre-sales experience; Attention to details ; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Flexible schedule; Opportunity to cooperate fully remotely ; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code:1SC</span> </div>
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<p><b>Date Posted:</b></p><br>2026-07-30<p><b>Country: </b></p><br>Morocco<p><b>Location: </b></p><br>Coline Business Center, n°442, La Coline II, Californie -Ain Chock- Casablanca,Casablanca,20190,Morocco<p>Chez Otis, nous transportons chaque jour des milliards de personnes ! Comment ? Grâce à notre équipe talentueuse de plus de 72 000 collaborateurs, passionnés par ce que nous faisons aujourd’hui et par ce que nous construirons demain.</p><br><p>De l’excellence de nos produits (escaliers mécaniques, ascenseurs et trottoirs roulants) à notre nouvelle phase de transformation digitale, c’est le moment idéal pour rejoindre notre entreprise !</p><br><p><b>OTIS, </b>leader mondial de l’industrie de l’ascenseur, recrute plusieurs<b> SUPERVISEURS NOUVELLE INSTALLATION (H/F) au MAROC.</b></p><br><p><b><u>Ou encore :</u></b></p><br><p>Responsable de la gestion et de l’exécution des projets d’installation d’ascenseurs, depuis la revue du contrat jusqu’à la remise finale, en garantissant une livraison dans les délais, dans le respect du budget et des standards de qualité, tout en assurant la satisfaction client et le respect des procédures de l’entreprise.</p><br><p><i>Le poste est ouvert aux candidats basés à Casablanca, Rabat, Marrakech ou Tanger.</i></p><br><p><b><u>Au quotidien, vos principales missions seront les suivantes :</u></b></p><br><p><u>Revue et Gestion des Contrats (Pré-exécution)</u></p><br><ul><li><p>Analyser les contrats, appels d’offres et spécifications.</p><br></li><li><p>Comprendre le périmètre, les délais et les conditions commerciales.</p><br></li><li><p>Identifier les risques, opportunités et clarifications nécessaires.</p><br></li></ul><p><u>Prise en Charge et Planification du Projet</u></p><br><ul><li><p>Collaborer avec les représentants commerciaux pour assurer une transition fluide du projet.</p><br></li><li><p>Élaborer et gérer les plans de projet, l’allocation des ressources et les budgets.</p><br></li><li><p>Définir les jalons du projet, les délais et les indicateurs clés de performance (KPI).</p><br></li><li><p>Identifier les risques potentiels du projet et les stratégies d’atténuation.</p><br></li><li><p>Coordonner avec les équipes transversales (ventes, ingénierie, etc.).</p><br></li></ul><p><u>Exécution et Gestion de la Main-d’œuvre/Sous-traitants</u></p><br><ul><li><p>Gérer et coordonner la main-d'œuvre, les sous-traitants et les livraisons de matériel.</p><br></li><li><p>Gérer les ressources du projet (main-d'œuvre, matériaux, équipements).</p><br></li><li><p>Planifier et coordonner le travail des sous-traitants.</p><br></li><li><p>Suivre et contrôler l’avancement, la qualité et les coûts du projet.</p><br></li></ul><p><u>Gestion Budgétaire et Ordres de Modification</u></p><br><ul><li><p>Élaborer et gérer les budgets du projet.</p><br></li><li><p>Suivre les dépenses, identifier les opportunités d’économies et les stratégies de réduction des risques.</p><br></li><li><p>Gérer les conditions de facturation, les certificats de paiement et la trésorerie.</p><br></li><li><p>Identifier, documenter et soumettre les Ordres de Modification (VO) en cas de changement de périmètre.</p><br></li><li><p>Gérer les approbations, la tarification et les impacts sur la planification des VO.</p><br></li></ul><p><u>Communication et Relation Client</u></p><br><ul><li><p>Développer et maintenir de solides relations avec les clients.</p><br></li><li><p>Communiquer l’avancement du projet, les délais et les attentes.</p><br></li><li><p>Traiter les préoccupations et les problèmes des clients et assurer leur satisfaction.</p><br></li></ul><p><u>Supervision d ’Équipe</u></p><br><ul><li><p>Superviser les équipes de projet (installation, tests, mise en service).</p><br></li><li><p>Fournir un soutien et des conseils techniques.</p><br></li></ul><p><u>Suivi, Qualité et Sécurité</u></p><br><ul><li><p>Effectuer des visites régulières sur site pour suivre l’avancement, la qualité et la sécurité.</p><br></li><li><p>Identifier et résoudre les problèmes potentiels, les défauts ou les écarts.</p><br></li><li><p>Garantir le respect des normes de qualité et de sécurité de l’entreprise.</p><br></li><li><p>Réaliser les évaluations de performance (FPA) des employés et des sous-traitants.</p><br></li><li><p>Veiller au respect de toutes les règles de sécurité Otis (Pré-démarrage, Vérification des étapes critiques, etc.).</p><br></li><li><p>Gérer les processus AMT & PUI pour assurer la conformité des produits.</p><br></li><li><p>Communiquer avec le FOD concernant les problèmes de qualité produit.</p><br></li></ul><p><u>Ordres de Modification et Gestion du Changement</u></p><br><ul><li><p>Identifier, documenter et soumettre les Ordres de Modification (VO) en cas de changement de périmètre.</p><br></li><li><p>Gérer les approbations, la tarification et les impacts sur la planification des VO.</p><br></li></ul><p><u>Mise en Service et Remise</u></p><br><ul><li><p>Coordonner les activités de mise en service.</p><br></li><li><p>Garantir la fonctionnalité et la performance du système.</p><br></li><li><p>Assurer la formation du client.</p><br></li><li><p>Gérer la remise au service après-vente et au client, et s’assurer que toutes les remarques soient clôturées.</p><br></li><li><p>Identifier et gérer les opportunités de conversion avec le client.</p><br></li></ul><p><b><u>Profil recherché / Qualifications requises</u></b></p><br><ul><li><p>Diplôme d’Ingénieur ou Bac+3/Bac+5 en génie mécanique, électromécanique, électrique, génie industriel ou domaine connexe.</p><br></li><li><p>Expérience significative dans la gestion de projets d’installation, idéalement dans le secteur des ascenseurs, de la construction ou des équipements techniques.</p><br></li><li><p>Expérience en gestion d’équipes terrain et en coordination de sous-traitants.</p><br></li><li><p>Bonne connaissance des processus d’installation, de mise en service et de suivi de chantier.</p><br></li><li><p>Maîtrise de la gestion budgétaire, du suivi des coûts et des ordres de modification (Variation Orders).</p><br></li><li><p>Capacité à analyser des contrats, des cahiers des charges et des spécifications techniques.</p><br></li><li><p>Solides compétences en planification de projet et en gestion des priorités.</p><br></li><li><p>Connaissance des normes de qualité, de sécurité et des réglementations applicables aux chantiers.</p><br></li><li><p>Excellentes compétences en communication et en gestion de la relation client.</p><br></li><li><p>Maîtrise des outils informatiques et des logiciels de gestion de projet.</p><br></li><li><p>Bonne maîtrise du français ; la connaissance de l’anglais est un atout.</p><br></li><li><p>Mobilité et disponibilité pour effectuer des déplacements réguliers sur les chantiers.</p><br></li></ul><p><b><u>Compétences clés</u></b></p><br><ul><li><p>Leadership et management d’équipe.</p><br></li><li><p>Orientation client et sens du service.</p><br></li><li><p>Rigueur et sens de l’organisation.</p><br></li><li><p>Capacité de résolution de problèmes et prise de décision.</p><br></li><li><p>Esprit d’analyse et gestion des risques.</p><br></li><li><p>Gestion du temps et respect des délais.</p><br></li><li><p>Adaptabilité et capacité à évoluer dans un environnement dynamique.</p><br></li><li><p>Sens des responsabilités et de la sécurité.</p><br></li></ul><p><b><u>Atouts supplémentaires</u></b></p><br><ul><li><p>Expérience dans le secteur des ascenseurs et escaliers mécaniques.</p><br></li><li><p>Connaissance des standards EHS (Environment, Health & Safety) et des politiques de sécurité Otis.</p><br></li><li><p>Expérience dans la conduite de projets techniques complexes impliquant plusieurs parties prenantes.</p><br></li></ul><p><b><u>Que pouvons-nous vous offrir ?</u></b></p><br><ul><li><p>L’opportunité de rejoindre un leader mondial de son secteur et une marque de renommée internationale.</p><br></li><li><p>Une culture d’entreprise qui favorise l’innovation et valorise les talents, véritable clé de notre réussite.</p><br></li><li><p>Un package de rémunération compétitive.</p><br></li><li><p>Des opportunités de développement et d’évolution au sein d’un environnement multinational.</p><br></li></ul><p><br>#BuildWhatsNext</p><br><p>If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. </p><br><p>Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. </p><br><p>You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. </p><br><p>When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. </p><br><p>We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. </p><br><p>Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. </p><br><p>Become a part of the Otis team and help us #Buildwhatsnext! </p><br><p><span><i>Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.</i></span></p><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br> </div>
<h2 class="h5">Job description</h2>
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<p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br>
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<br> Company culture : <p><strong>McDonald’s Morocco</strong> is built on a <strong>cooperative culture</strong> that values people, teamwork and mutual support. A close management approach encourages guidance, empowerment and collective commitment. This collaborative foundation is complemented by a <strong>strong performance-driven mindset</strong>, focused on results and customer satisfaction. It operates within a <strong>well-structured organizational framework</strong> that ensures efficiency, quality and consistency, with innovation playing a more focused supporting role.
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<br> Job : <p>Responsible for a profit center, they are in charge of the overall management of the restaurant: managerial, operational, financial, commercial, safety, and human resources, particularly regarding training and staff management (QSP, turnover, sales, team development, etc.). Brand ambassador, serving our customers in line with the Brand's service culture, the Restaurant Manager is also responsible for welcoming our customers and ensuring their complete satisfaction by being able to analyze their needs and advise them in their choices.</p><br><br><p>Under the responsibility of the Regional Supervisor, the Manager may be required to perform any other operational versatility task that may be necessary for the smooth running of the restaurant.<br>Adopting a neat and professional appearance at all times, and behavior consistent with the brand image, the Restaurant Manager ensures at all times that a positive employer image is conveyed. They manage all the following areas within the profit center for which they are responsible:</p><br><br><p><strong>- Profit Center Management:</strong></p><br><br><ul><li>Pilots and controls the restaurant's activity using the management and analysis tools available;</li><li>Translates the brand's strategic directions within the restaurant (full restaurant, online ordering, table service, etc.);</li><li>Anticipates risks (technical, financial, legal, contractual, customer, etc.) and implements preventive and progressive actions to manage them.</li><li>Reports to their superiors.</li><li>Analyzes the restaurant's results in all areas.</li></ul><p><br><strong>- Customer Service;</strong></p><br><br><p><strong>- Safety:</strong></p><br><br><ul><li>Food safety;</li><li>Safety of property and people.</li></ul><p><strong>- Management of resources and restaurant staff.<br> </strong></p><br><br> <br> <br> Required profile : <p><strong>Education:</strong></p><br><br><ul><li>Bac +3/5 training desired in management, hospitality, catering, or commerce.</li></ul><p><strong>Experience:</strong></p><br><br><ul><li>Minimum 5 years of experience in catering/hospitality or large retail;</li><li>Successful experience in managing a profit center and managing a team.</li></ul><p><strong>Essential Skills:</strong></p><br><br><ul><li>Proficiency in the Office suite and good project management skills;</li><li>Customer service orientation (internal and external customers);</li><li>Good public speaking and presentation skills with clear oral and written communication;</li><li>Management: consistently demonstrates symmetry of attention in their management while demonstrating leadership, discernment, conviction, influence, determination, persuasion, optimism, recognition, encouragement, ownership, and commitment to achieve results;</li><li>Synthesis and analytical skills;</li><li>Creative, innovates and drives change: identifies and communicates opportunities for improvement in processes or ways of working, knows how to get their team to buy into change;</li><li>Pedagogical skills and ability to pass on knowledge and develop the skills of employees under their responsibility in order to motivate them and encourage them to progress professionally;</li><li>Delegates work to their teams coherently and with support;</li><li>Allows for initiative from collaborators and encourages them within the framework of established rules;</li><li>Professional, neat and tidy appearance.</li></ul><p><br><strong>Desirable Skills:</strong></p><br><br><ul><li>Good knowledge of digital tools.</li></ul><p><strong>Behavioral Skills:</strong></p><br><br><ul><li>Courteous, cooperative, calm, thoughtful, balanced, available and smiling, they have a heightened sense of confidentiality and know how to show patience and objectivity;</li><li>Rigorous and organized: they have a sense of priorities, identify the resources necessary for the completion of the work and the achievement of the restaurant's results;</li><li>Teamwork skills: organizes, defines and communicates priorities;</li><li>Ease and relational skills,</li></ul><p><strong>Languages:</strong></p><br><br><ul><li>French / English desirable</li></ul><p><br>With equal competence, this position is open to people with disabilities.</p><br><br> <br><br> </div>