Programming in Morocco

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: As a Digital Engineer passionate about process optimization and digital innovation, you will be responsible for identifying areas for improvement and developing innovative operational and IT solutions to improve the performance and efficiency of our industrial and service activities.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main tasks:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze and optimize internal processes and collaborate with different departments to identify and implement appropriate solutions.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design and deploy IT tools for performance monitoring, digitization of manual tools, and process automation.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Leveraging production data using analytical software (Python, SQL, Power BI, AI, etc.)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Managing the company's Industry 4.0 projects</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To monitor technological developments and propose innovative solutions to support the company's digital transformation</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><h3>Job Requirements</h3><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Degree from an engineering school in Industrial Engineering, Computer Science, or a similar field</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in cross-functional project management</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in IT development and data analysis tools (Python, RPA, SQL, VBA, Power BI, C#, Microsoft Power Platform, etc.)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of automation tools and AI</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work in a team, analytical mind and sense of innovation</font></font></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position:</b>Palo Alto Technical Pre-Sales Engineer<br><br><b>Job Description:</b><p><b>Enterprise Computing Solutions (ECS) is a global scale IT distributor guiding innovation across the channel. </b></p><br><br><br><p>We help vendors and IT providers grow by providing deep technical expertise, innovative, real-world solutions and digital platforms. For more information, please visit our website: https://www.arrow.com/globalecs/ma/services/</p><br><br><br><p>We are looking for the next <b>Palo Alto Technical Pre-Sales Engineer</b> to join our team in Morocco. This position will have to:</p><br><br><ul><li><span>Palo Alto products promotion.</span></li><li><span>Support the sales organization in technical aspects.</span></li><li><span>Responsible for working with</span><span>Vendor, &nbsp;B</span><span>usiness partners and</span><span>E</span><span>nd users.</span></li><li><span>Identify opportunities based on</span><span>B</span><span>usiness partner and</span><span>En</span><span>d user requirements.</span></li><li><b><span>Technical:</span></b><ul><li><span>Support Business Partners and End Users with product knowledge and technical expertise, solution selection, Proof of Concept, configuration, sizing and service recommendations based on End User requirements.</span></li><li><span>Design, create and optimize security solution architectures and system configurations.</span></li><li><span>Conduct technical workshops, enablement sessions, product demonstrations and hands-on training for Business Partners, End Users.</span></li><li><span>Support Business Partners throughout Proof of Concept and Proof of Value activities, from solution design and deployment to testing and final technical validation.</span></li><li><span>Assist the sales organization in preparing technical proposals, responding to RFPs/RFIs and presenting recommended solutions to customers.</span></li><li><span>Keep up to date with new products, cybersecurity technologies and industry trends, while maintaining the required vendor certifications.</span></li><li><span>Educate internal sales teams and Business Partners on products, solutions, competitive positioning and security best practices.</span></li></ul></li><li><b><span>Sales:</span></b><ul><li><span>Quote to order process: provide quotes, technical support, data sheets, placing purchase orders.</span></li><li><span>Active collaboration in the business unit achievements and KPIs.</span></li><li><span>Coordinate with internal and external teams to ensure customer and vendor satisfaction.</span></li></ul></li><li><b><span>Education:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span></b><ul><li><span>Engineer/5-year degree and 3-5 years of related experience.</span></li></ul></li><li><b><span>Experience:&nbsp; &nbsp;&nbsp;&nbsp;</span></b><ul><li><span>Strong knowledge of cybersecurity technologies, including Endpoint Security, EDR, XDR, NDR, Email Security, Data Loss Prevention (DLP), Identity Security, IAM, Zero Trust and Cloud Security.</span></li><li><span>Experience with Routing, Switching, VPN, Network Security, SD-WAN, Wireless Networking, Public and Private Cloud, IPS/IDS, SIEM, SOAR, ZTNA, WAF, CASB, SASE, Secure Web Gateway (SWG) and Next-Generation Firewalls (NGFW).</span></li><li><span>Knowledge of cloud-native security technologies, including CNAPP, CSPM, CWPP and cloud workload protection.</span></li><li><span>Experience in solution sizing, security architecture design, Proof of Concept execution, troubleshooting, technical demonstrations and customer presentations.</span></li><li><span>Familiarity with virtualization technologies, Windows and Linux environments, as well as public cloud platforms such as Microsoft Azure, AWS and Google Cloud Platform, is a plus.</span></li><li><span>Fluent in English and French.</span></li></ul></li></ul><p><b>ABOUT US</b></p><br><br><p>Arrow’s enterprise computing solutions (ECS) business is a global technology enablement company that brings innovative IT solutions to market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to the world’s leading technology manufacturers and their channel partners that serve commercial and government markets.</p><br><br><p>Find out more about us in this video: https://www.youtube.com/watch?v=n5Za_pHRbzI</p><br><br><br><p>#LI-HL1</p><br><br><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Damman)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br> </div>

<p><strong>Job Summary</strong> Assistant Manager Revenue &amp; Sales is responsible for managing room inventory, rates, and availability to maximize hotel revenue while ensuring seamless reservation processes and exceptional guest service. This role supports the Director of Revenue in forecasting, reporting, and implementing revenue strategies, while driving customer loyalty and achieving reservations and sales goals.</p><p><strong>Key Responsibilities</strong></p><p><strong>Revenue &amp; Inventory Management</strong></p><ul><li>Manage rooms inventory, rate loading, restrictions, and room authorizations to maximize revenue and ensure straight-line availability.</li><li>Maintain accurate and up-to-date reservation system information at all times.</li><li>Monitor compliance with company promotions, loyalty programs, and eCommerce distribution channels.</li><li>Execute sales and revenue strategies within reservation and sales systems.</li><li>Escalate technical or system-related issues related to reservations or PMS to the appropriate support desk in a timely manner.</li></ul><p><strong>Reporting &amp; Forecasting</strong></p><ul><li>Prepare and distribute daily, weekly, and monthly revenue and reservations reports for Hotel Management and the Director of Revenue.</li><li>Assist the Director of Revenue with weekly and monthly forecasting activities.</li><li>Support the preparation of agendas, presentations, and data analysis for revenue and strategy meetings.</li></ul><p><strong>Reservations &amp; Customer Service</strong></p><ul><li>Process all reservation requests, modifications, and cancellations accurately and efficiently.</li><li>Drive customer loyalty by delivering service excellence throughout every guest interaction.</li><li>Accommodate, document, and follow up on special guest requests.</li><li>Answer guest inquiries regarding room types, rates, hotel facilities, and services.</li><li>Apply effective upselling and sales techniques to maximize revenue opportunities.</li><li>Input, access, and manage data accurately within the reservation system.</li><li>Ensure correct reservation coding, rate application, and room type designation.</li></ul><p><strong>Sales</strong></p><ul><li>Process all reservation requests, modifications, and cancellations accurately and efficiently.</li><li>Drive customer loyalty by delivering service excellence throughout every guest interaction.</li><li>Accommodate, document, and follow up on special guest requests.</li><li>Answer guest inquiries regarding room types, rates, hotel facilities, and services.</li><li>Apply effective upselling and sales techniques to maximize revenue opportunities.</li><li>Input, access, and manage data accurately within the reservation system.</li><li>Ensure correct reservation coding, rate application, and room type designation.</li></ul><p><strong>Training &amp; Collaboration</strong></p><ul><li>Provide regular reservations system and process training for Front Office associates.</li><li>Work closely with Front Office, Sales, and Revenue teams to achieve revenue and reservations objectives.</li><li>Actively solicit and manage reservations-related sales opportunities to meet or exceed sales targets.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications &amp; Skills Required</strong></p><ul><li>Proven experience in Front Office and/or Reservations within a hotel environment.</li><li>Strong sales and revenue optimization skills.</li><li>High level of attention to detail and accuracy.</li><li>Advanced knowledge of Opera PMS.</li><li>Excellent communication and customer service skills.</li><li>Strong analytical and reporting skills</li></ul><p><strong>Preferred</strong></p><ul><li>Experience working with Marsha and Empower Reservations systems.</li><li>Experience with the One Yield RMS (or similar, if no Marriott experience)</li><li>Basic knowledge of MarRFP or similar platforms (e.g., Lanyon).</li><li>Familiarity with One Source and CVENT.</li><li>Previous exposure to revenue management or distribution environments.</li></ul><p><strong>Personal Attributes</strong></p><ul><li>Results-driven with a strong commercial mindset.</li><li>Organized, proactive, and able to manage multiple priorities.</li><li>Team player with the ability to collaborate across departments.</li><li>Guest-focused with a passion for service excellence.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>ADM Value</strong> is built around a <strong>collaboration-driven culture</strong>, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a <strong>strong performance mindset</strong>, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company. </p><br><br> <br> Job : <p>Do you enjoy challenges, have a knack for negotiation, and like finding solutions tailored to customer needs? Join our teams as a Customer Retention Advisor.</p><br><br><p>Your mission is to contact customers who have expressed an intention to cancel, understand their expectations, and offer them the most suitable deals to keep them loyal, while ensuring a quality customer experience.</p><br><br><p>Your main tasks:</p><br><br><ul><li>Contact customers identified as being at risk of cancellation.</li><li>Analyze their needs and understand the reasons for their departure.</li><li>Propose personalized solutions to optimize their contract and reduce their bills.</li><li>Convince customers to continue their collaboration through adapted arguments.</li><li>Ensure rigorous follow-up of cases until resolution.</li><li>Achieve retention goals and apply defined procedures.</li><li>Collaborate with internal teams to continuously improve service quality.<br>&nbsp;</li></ul> <br> <br> Required profile : <p><strong>Profile Wanted</strong><br>You are known for your ease of interaction and your ability to convince.</p><br><br><p>The ideal candidate has:</p><br><br><ul><li>An excellent level of French, both spoken and written.</li><li>Previous experience in retention, loyalty, telesales, or customer relations is a real asset.</li><li>Excellent listening, analytical, and objection handling skills.</li><li>A strong focus on results and customer satisfaction.</li><li>A passion for challenges and the desire to exceed goals.</li><li>Rigor, autonomy, and good teamwork skills.<br><strong>Social benefits and more</strong><br>By joining our team, you benefit from numerous advantages:</li><li>Permanent contract (CDI).</li><li>Fully paid initial training.</li><li>Salary package including a fixed salary and a performance-based bonus.</li><li>Registration with social security (CNSS) and health insurance coverage (AMO).</li><li>Access to numerous partnerships offering discounts on services, shops, leisure activities, and more.</li><li>A dynamic, friendly work environment that encourages professional growth.<br><strong>Working hours</strong><br>Several work arrangements are possible: Full-time vs. Flexible time<br><strong>Net Salary + bonuses</strong><br>Estimated salary package of over 6,000 DH net, consisting of a fixed salary and a performance bonus<br>&nbsp;</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>ADM Value</strong> is built around a <strong>collaboration-driven culture</strong>, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a <strong>strong performance mindset</strong>, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company. </p><br><br> <br> Job : <p><strong>Your main tasks:</strong></p><br><br><ul><li>Manage technical requests</li><li>You handle technical inquiries from clients by phone and email. You analyze situations, provide appropriate solutions, and ensure rigorous follow-up until resolution, while guaranteeing a high level of satisfaction.</li><li>Respond to sales inquiries</li><li>You assist clients with their information requests regarding the services offered. You identify their needs, provide precise answers, and guide them towards the most suitable solutions.</li><li>Ensure quality multi-channel communication</li><li>You manage interactions by phone and email in French, English, and German. You ensure professional, responsive, and personalized support for every interaction.</li></ul> <br> <br> Required profile : <p><strong>The ideal candidate has:</strong></p><br><br><ul><li>Excellent command of French, English, and German, both spoken and written, allowing for easy communication by phone and email.</li><li>Knowledge of computer networks and/or IT, which is a real asset.</li><li>Previous experience in customer relations or customer service is appreciated.</li><li>Excellent communication, listening, and writing skills.</li><li>Strong analytical and problem-solving abilities.</li><li>A strong sense of customer service, attention to detail, and organization.</li><li>The ability to work in a team while being independent in managing their work.</li><li>A results-oriented approach and a focus on quality of service.</li></ul><p>If you enjoy working in an international environment, taking on technical challenges, and providing a quality customer experience, this position is for you.<br><strong>Social benefits and others</strong><br>By joining our teams, you benefit from numerous advantages:</p><br><br><ul><li>Permanent contract (CDI).</li><li>Enrollment in CNSS and AMO coverage.</li><li>Meal voucher.</li><li>Transport allowance.</li><li>Full training upon joining.</li><li>Career development path within the Group.</li><li>Partnerships offering preferential rates on many products and services.</li></ul><p>We strive to provide our employees with a stimulating, stable work environment conducive to their professional development.<br><strong>Working hours</strong><br>44 hours per week, on a rotating schedule.<br><strong>Net Salary + bonuses</strong><br>Salary package up to 8,500 DH net, consisting of a fixed salary and an activity bonus.<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia.<br> Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.<br> Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.<br> Role Type: Full-time Engagement: Independent Contractor Job Summary We are looking for a driven, ambitious, and French-speaking Sales Development Representative to join a globally recognized sales acceleration business.<br> You'll be responsible for generating qualified sales opportunities through high-volume outbound prospecting for B2B SaaS and technology clients.<br> Working within a structured sales environment, you'll leverage proven methodologies, world-class training, and Salesforce CRM to build pipeline and consistently exceed performance targets.<br> This is an excellent opportunity for someone who thrives in outbound sales, enjoys speaking with decision-makers, and wants clear progression into senior sales and leadership positions.<br> Key Responsibilities Conduct approximately 50+ outbound cold calls per day to generate new business opportunities Execute multi-channel outbound prospecting across phone, email, and LinkedIn Research target accounts and engage key decision-makers Qualify prospects through effective discovery conversations Book high-quality meetings for Account Executives, targeting 10 qualified outbound opportunities per month Accurately manage leads, activities, and pipeline within Salesforce CRM Follow established sales playbooks, messaging frameworks, and best practices Consistently achieve or exceed individual activity and pipeline KPIs Fully remote role with flexible working hours Work with high-growth international companies Clear career progression to Account Executive and beyond Performance-based bonuses and incentives Direct hire with global clients (not outsourced) Ongoing training, mentorship, and sales development support Fluent French speaker with native or near-native proficiency Must have proven experience selling into the French market 2-5 years of experience as an SDR, BDR, or Outbound Sales Representative Previous experience selling B2B SaaS, software, technology, or IT solutions Proven success in high-volume outbound prospecting and cold calling Experience meeting or exceeding appointment-setting or pipeline generation targets Strong objection handling, communication, and relationship-building skills Experience using Salesforce CRM.<br> Professional working proficiency in English Comfortable working UK/GMT business hours Nice-to-Haves Experience within an outsourced SDR or sales agency environment Experience selling into the French SaaS or technology market Familiarity with Apollo, Outreach, Salesloft, HubSpot, or similar sales engagement platforms Experience using LinkedIn Sales Navigator Exposure to industries such as FinTech, HealthTech, HR Tech, Cybersecurity, or Manufacturing Consistent track record of exceeding quota or earning performance incentives</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The intern will be involved in the following tasks:</p><p><strong>Document Management</strong></p><ul><li>Scan and classify documents in our internal systems</li><li>Manage intermediary documentation (agreements, mandates)</li></ul><p><strong>Daily Support</strong></p><ul><li>Respond to simple internal requests (sending documents, tracking signatures)</li><li>Assist in coordinating between different departments (Sales, Finance, etc.)</li></ul><p><strong>Reporting and Monitoring</strong></p><ul><li>Prepare tracking tables (Excel) for administrative tasks</li><li>Generate simple reports for management (archive status, contractual document tracking)</li><li>Ensure accuracy of commission-related data (checking, updating)</li></ul><p><strong>Operations Support</strong></p><ul><li>Assist in preparing agreements, addenda, and contracts</li><li>Follow up on cancellations / MED (Mise en Dépôt)</li></ul><p><strong>Database Updates</strong></p><ul><li>Update client information (contacts, addresses)</li><li>Verify data consistency between different files and systems</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications</strong></p><ul><li>Training: Bac+2 to Bac+3 in commerce or management</li><li>Good command of office tools (Excel, Word, Outlook)</li><li>Rigor, organization, and attention to detail</li><li>Good interpersonal skills and team spirit</li><li>Ability to manage multiple tasks simultaneously</li></ul><p></p></section>

<p>JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.</p><p>CORE WORK ACTIVITIES Maintaining Guest Services and Front Desk Goals Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed goals. Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Managing Projects and Policies Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Supporting Human Resource Activities Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><b>ROLE SUMMARY</b></span></span></p><br><br><p><span><span>The Sr. Associate Customer Service is accountable for the end</span></span><span>-</span><span><span>to</span></span><span>-</span><span><span>end reliability and performance of Customer Service and Order</span></span><span>-</span><span><span>to</span></span><span>-</span><span><span>Cash (O2C) operations across assigned markets, ensuring on</span></span><span></span><span><span>time, compliant, and accurate product delivery.</span></span></p><br><br><p><span><span>Operating at a country and regional coordination level, the role acts as a senior operational owner and subject</span></span><span></span><span><span>matter expert, leading cross</span></span><span>-</span><span><span>functional coordination with Supply, Planning, Finance/GBS, Quality, Regulatory, Logistics, Commercial, Medical and Category teams.</span></span></p><br><br><p><span><span>Beyond operational ownership, the Sr. Associate leads and contributes to strategic and cross</span></span><span>‑</span><span><span>functional projects, including process transformation, tender management frameworks, digital and system enhancements, compliance strengthening, and service performance improvement initiatives.</span></span></p><br><br><p><span><span>This role combines high operational accountability with project leadership, offering candidates the opportunity to drive tangible business impact, influence transformation, and shape Customer Service and O2C practices in a complex, regulated environment.</span></span></p><br><br><p><span><span><b>ROLE RESPONSIBILITIES</b></span></span></p><br><br><ul><li><span><span><b>Own end‑to‑end Customer Service and O2C execution</b><br>Accountable for the full lifecycle of customer orders, including tender and institutional flows, ensuring alignment between customer commitments, supply capabilities, financial controls, and regulatory requirements.</span></span></li><li><span><span><b>Lead cross‑functional coordination and decision‑making</b><br>Act as the primary operational interface across Supply, Planning, Finance/GBS, Quality, Regulatory, Logistics, Commercial, and Category teams, driving resolution of complex issues and escalations.</span></span></li><li><span><span><b>Manage and mitigate operational, financial, and compliance risks</b><br>Proactively identify risks related to availability, tenders, pricing, payments, quality, or regulatory constraints, and lead mitigation and recovery actions.</span></span></li><li><span><span><b>Lead Customer Service and O2C transformation projects</b><br>Lead or co‑lead cross‑functional projects and workstreams (process redesign, tender management frameworks, system/digital enhancements, compliance strengthening), ensuring delivery of sustainable improvements.</span></span></li><li><span><span><b>Govern service performance and continuous improvement</b><br>Monitor Customer Service KPIs and Service Level performance, analyze trends, and drive corrective and preventive actions to improve reliability and customer satisfaction.</span></span></li><li><span><span><b>Ensure compliance, audit readiness, and governance</b><br>Act as Customer Service/O2C focal point for audits and governance forums, ensuring adherence to internal controls, cGMP, export regulations, and pricing policies.</span></span></li><li><span><span><b>Provide senior expertise and capability building</b><br>Serve as a senior subject‑matter expert for Customer Service and O2C processes, providing functional guidance, mentoring, and ensuring business continuity and effective backup.</span></span></li></ul><br><p><span><span><b>Basic Qualifications</b></span></span></p><br><br><ul><li><span><span>Bachelor’s degree in Business Administration, Supply Chain, Engineering, Life Sciences, or equivalent.</span></span></li><li><span><span>3–5+ years of progressively responsible experience in Customer Service, Order Management, O2C, or Supply Chain within a pharmaceutical or highly regulated industry.</span></span></li><li><span><span>Strong working knowledge of SAP / ERP systems, including end‑to‑end O2C flows (order types, pricing, credit management, invoicing, returns).</span></span></li><li><span><span>Demonstrated experience managing complex order flows, including tender and institutional customers.</span></span></li><li><span><span>Strong understanding ofO2C internal controls, compliance requirements, export regulations, cGMP, and SOX principles.</span></span></li><li><span><span>Proven ability to coordinate cross‑functional stakeholders (Supply, Planning, Finance/GBS, Quality, Regulatory, Logistics, Commercial).</span></span></li><li><span><span>Experience supporting or leading operational projects impacting Customer Service, O2C, or Supply Chain performance.</span></span></li><li><span><span>Strong analytical skills and ability to translate data into operational actions.</span></span></li><li><span><span>Proficiency in Microsoft Office tools (advanced Excel, PowerPoint for reporting and project communication).</span></span></li></ul><br><p><span><span><b>Preferred Qualifications</b></span></span></p><br><br><ul><li><span><span>Experience leading or co‑leading cross‑functional projects (process optimization, digital tools, tender frameworks).</span></span></li><li><span><span>Exposure to audit participation, compliance remediation plans, or governance forums.</span></span></li><li><span><span>Advanced knowledge of tender management, pricing execution, and contractual obligations.</span></span></li><li><span><span>Experience in process standardization, SOP development, or change management.</span></span></li><li><span><span>Strong communication skills in English and French; additional languages are an advantage.</span></span></li></ul><br> <br>Work Location Assignment: Hybrid<br><br><p><span><span><span><span><span><span><span><span><span>Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.</span></span></span></span></span></span></span></span></span></p><br><br><br><br><p>To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on&nbsp;<span><u>Pfizer Careers</u></span>.</p><br><br>&amp;#xa;Support Services<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>With our strong investment in research and development and our culture of continuous improvement, Hexcel is the industry leader in the manufacturing of advanced lightweight composite materials, including carbon fiber, woven reinforcements, resins, prepregs, honeycombs and engineered core and composite structures. We invite you to join the Hexcel team at various manufacturing sites, sales offices, and R&amp;D centers around the globe. Become a part of the “strength within.”</span></p><br><p><span>Hexcel is currently seeking an </span><b>IT Senior Engineer</b><span> for our <b>Casablanca, Morocco</b> location.</span></p><br><p><b><span>The selected individual will be responsible for but not limited to the following obligations:</span></b></p><br><ul><li><p>Provide onsite IT support to Hexcel end users at the Casablanca plant.</p><br></li><li><p>Record, troubleshoot, and resolve service desk requests via phone or remote access within SLA targets.</p><br></li><li><p>Monitor, update, and escalate tickets within the Global Service Desk ITSM system.</p><br></li><li><p>Install, configure, and set up new PC hardware and software following established standards.</p><br></li><li><p>Collaborate with global technology teams to diagnose and resolve network, system, and service-related issues.</p><br></li><li><p>Raise incident notifications and support service restoration activities when disruptions occur.</p><br></li><li><p>Maintain accurate documentation of incidents, changes, production processes, and all site IT assets.</p><br></li><li><p>Work closely with Engineering and Implementation teams, applying advanced analytical and problem solving skills.</p><br></li><li><p>Participate in on call and out of hours support, while independently managing and leading IT projects in Morocco.</p><br></li><li><p>Provide guidance on business processes across Hexcel applications, leveraging strong knowledge of ERP and manufacturing systems.  </p><br></li></ul><p><b><span>Qualifications:</span></b></p><br><ul><li><p>IT related Engineering degree</p><br></li><li><p>Minimum of 3 years of experience in IT support, with strong technical expertise.</p><br></li><li><p>Solid knowledge of PC hardware technologies, including installation, maintenance, and repair.</p><br></li><li><p>Strong understanding of current Windows operating systems for both servers and workstations.</p><br></li><li><p>Effective analytical and problem-solving skills, with the ability to take initiative and resolve recurring issues.</p><br></li><li><p>Demonstrated experience training or coaching users on IT solutions across all levels of the organisation.</p><br></li><li><p>Customer focused attitude with the ability to interact professionally and proactively with users at all levels.</p><br></li><li><p>Ability to manage projects and communicate clearly with diverse stakeholders, supported by excellent written and verbal communication skills.</p><br></li><li><p>Proficiency in English required; French is an asset. Flexibility to work additional hours when needed based on business demands.</p><br></li></ul><p><span>Candidates must be eligible to work in the country where the position is based. Hexcel (NYSE: HXL) is a global leader in advanced composites technology, a leading producer of carbon fiber, and the world leader in honeycomb manufacturing for the commercial aerospace industry.</span></p><br> </div>

<p>Reporting to the Shared Services Centre Manager, your role is to participate in decision-making through reports and data analysis.</p><p>&nbsp;</p><p><br></p><p>As a Junior BI Analyst, you will be responsible for the design and development of BI or digital solutions using appropriate tools and technologies for end users. You will assume responsibility for the various phases, from requirements gathering and writing functional and technical specifications to delivery, monitoring, and support.</p><p>&nbsp;</p><p><br></p><p><b>Your main responsibilities will be as follows:</b></p><p>&nbsp;</p><p><br></p><p><b>Data analysis:</b></p><p><br></p><p>Data collection and management: Identify, collect, and consolidate data from various sources. Ensure data quality and integrity to guarantee accurate and reliable analyses.</p><p>Identify anomalies in the data to enable optimal data sources for analysis.</p><p><b><br></b></p><p><b>Report creation and reporting:</b></p><p><br></p><p>Design and develop business intelligence (BI) solutions using appropriate tools and technologies to make them usable by end users.</p><p>Ensure the updating and maintenance of reports and reporting.</p><p>Continuous improvement: Monitor technological and methodological developments in the field of business intelligence. Propose and implement continuous improvements to processes, tools, and practices to optimize the effectiveness and relevance of BI solutions.</p><p>Strategic monitoring: Track market trends and best practices in business intelligence. Identify opportunities for innovation and development to improve company performance through data analysis.</p><p><b><br></b></p><p><b>Project management:</b></p><p><br></p><p>Take full responsibility for the management of digital transformation and BI projects, from planning to execution, including monitoring and closure, ensuring adherence to deadlines, budgets and objectives.</p><p>Collaborate with internal and external stakeholders to understand needs. Identify project requirements, objectives, and constraints</p><p><b><br></b></p><p><b>Training and support:</b></p><p><br></p><p>Creation of various content (user guides, processes, etc.) using PowerPoint, SharePoint or other media.</p><p>Providing support and training to users on the new reports and applications created.</p><p>Provide technical support to teams regarding the use of BI tools and digital applications.</p><p>Maintenance within the given scope.</p><p><b><br></b></p><p><b>Qualifications</b></p><p>Whether you are a recent graduate or have up to 2 years of experience, you have a higher education background and have already held a comparable position.</p><p><br></p><p>Rigour, dynamism and interpersonal skills are qualities that describe you perfectly.</p><p>&nbsp;</p><p><br></p><p><b>You are proficient in the following tools:</b></p><p><br></p><p>Power BI, its languages, its external tools</p><p>SQL</p><p>Databases</p><p>Proficiency in the following tools is a plus:</p><p><br></p><p>Power Apps</p><p>Power Automate</p><p>Excel</p><p>SharePoint</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Orange Business</strong> stands out for its <strong>strongly collaborative culture</strong>, placing people, trust and collective engagement at the heart of its operations. The company promotes close and supportive management, fostering autonomy, accountability and continuous skills development within a caring work environment. This collaborative foundation is reinforced by a <strong>significant innovation component</strong>, encouraging creativity, initiative and agility across teams. Structured processes support operational efficiency, while performance objectives are integrated in a balanced and sustainable way. </p><br><br> <br> Job : <p>You will join the Consulting &amp; Audit team of Orange Cyberdefense in Morocco as an Experienced Consultant to support our clients in securing their IT systems, particularly with large accounts (private, public) in the Maghreb and West Africa.</p><br><br><p>As such, your main missions consist of:</p><br><br><ul><li>Conducting risk analyses (EBIOS, MEHARI, etc.)</li><li>Implementing and reviewing ISMS ISO 27001,</li><li>Developing Security Policies, operational security procedures, standards, etc.</li><li>Assisting with compliance (law 09.08, DNSSI, ISO27001-2, GDPR, etc.),</li><li>Implementing &amp; raising awareness of the DevSecOps approach</li><li>Reviewing Cloud security measures</li><li>Defining cyber defense strategies / IT Security Master Plan</li><li>Reviewing architecture security</li><li>Designing and auditing IT continuity and backup (ISO 22301)</li><li>Raising security awareness</li><li>Presenting results at various hierarchical levels</li><li>Providing advice and recommendations tailored to the security problems encountered by clients.</li><li>Maintaining and testing audit methodologies</li></ul> <br> Required profile : <p>You have a Master's degree (Bac+5) from an Engineering school and have 2 to 5 years of experience in cybersecurity.</p><br><br><p>You have strong knowledge in our areas of activity. You are a team player, you show initiative and autonomy, you have good interpersonal skills and a sense of responsibility. You express yourself both orally and in writing in French and English.</p><br><br><p>Obtaining an information security certification is a plus.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Tasks:</p><br><br><ul><li>Ensure follow-up with suppliers and management indicators</li><li>Handle the administrative management of purchases</li><li>Ensure stock follow-up</li><li>Manage buyer dashboards</li><li>Ensure compliance with regulatory procedures</li><li>Ensure logistical follow-up of purchases</li><li>Guarantee delivery times and volumes.</li><li>Manage supplier databases</li></ul> <br> <br> Required profile : <ul><li>A minimum of a Bac+2 level of education.</li><li>Beginner; previous experience in a similar role is preferred.</li></ul><p>Skills:</p><br><br><ul><li>Knowledge of the company and its business sector</li><li>Administrative management skills</li><li>Knowledge of purchasing processes</li><li>Proficiency in office tools.</li><li>Proficiency in purchasing software</li></ul> <br><br> </div>

<p>Details Mission and objectives Established by the Economic and Social Council (ECOSOC) of the United Nations (UN) in 1958 as one of the UN's five regional commissions, ECA's mandate is to promote the economic and social development of its member States, foster intra-regional integration, and promote international cooperation for Africa's development. The ECA Office for North Africa is located in Rabat, Morocco, and serves seven member states: Algeria, Egypt, Libya, Mauritania, Morocco, Sudan, and Tunisia. The main objective is to contribute to achieving structural transformation and balanced development through implementation of an environment conducive to the creation of employment for women and young people in North Africa. Context Many African Governments are facing challenges in implementing effective public debt management practices and fiscal policies aligned with national development priorities, and macro-fiscal sustainability remains a concern. African countries are facing rising debt and debt service burdens, exacerbated by protracted crises and global macroeconomic uncertainty. Public budgets struggle to cover essential expenditure on social services and to meet commitments to climate action. In this context, UNECA SRO NA is implementing a project titled Enhancing Fiscal Resilience and Sustainable Finance in Africa . The initiative aims to help African governments address the growing debt burden and unlock new opportunities for sustainable, low-carbon economic development. The project will build the capacity of national debt management offices (DMOs), develop sustainable finance mechanisms, and help ensure macroeconomic stability in line with SDG and climate objectives. To achieve these objectives, the project will: i) organize a series of national/regional meetings and training workshops to generate/share knowledge and identify data gaps and challenges in sustaining and enhancing the effectiveness of debt management and (ii) develop a set of scenarios and guidelines to assist countries to better manage their debt and enable policy-makers to adopt appropriate policies to attract sustainable finance The United Nations Economic Commission for Africa (UNECA), through the Subregional Office for North Africa (SRO-NA), is therefore seeking a qualified Associate Researcher to support its debt management initiative. This UNV assignment is a part of the UNECA SRO NA debt management initiative, and the primary focus of this role will be to support project activities through research, logistical coordination, documentation, and effective communication. This position aims to support UNECA SRO-NA in helping its Member States improve public debt management and enhance fiscal space to finance national development priorities in climate action and the SDGs. The Research Associate will work in close cooperation with the Project Coordinator and the project team at UNECA. Task description Within the delegated authority and under the supervision of the project manager or his/her designated mandated representative(s), the UNV Expert on Debt sustainability will: A. Research and Analytical Support Conduct literature reviews, data collection, and analysis related to debt sustainability, public finance, and sustainable financing strategies. Review reports on debt management, debt sustainability and debt distress. Prepare research summaries, policy briefs and technical reports. Identify trends and noteworthy issues for review and discussion by project management. B. Support logistics arrangement and project Implementation Support for project management and implementation throughout all phases of the project cycle. Research, compile, analyze, and summarize basic project data; highlight issues and trends for the supervisor's consideration. Assist in the drafting of project budgets and forecasts in alignment with the programme of work. Work with the manager on financing arrangements, obtaining necessary clearances, and ensuring effective monitoring systems through regular reporting, review meetings, and missions. Ensure compliance with project guidelines and objectives, identify issues, seek clarifications, assess replies, and prepare summaries with actionable suggestions. C. Coordination and Administrative Tasks Provide secretariat support to technical/steering committees and ad hoc task forces: circulate agendas, meeting invitees, prepare background documents, draft meeting minutes, and monitor follow-up actions. Support the coordination and scheduling of internal and external meetings. Prepare official documents and briefing materials for project coordination purposes. Maintain and update internal databases for tracking project correspondence, deliverables, and contacts. Manage storage and updating data, reports, and other project-related information to ensure easy access and version control. D. Logistical and Operational Support Organize and execute logistics for workshops, field missions, and stakeholder consultations. Coordinate travel and accommodation arrangements for project staff and participants. Prepare and distribute workshop and mission materials (e.g., participant packs, presentations, name tags). Coordinate onsite logistics including venue setup, catering, interpretation, and technical support. Monitor project activity timelines and delivery schedules to ensure timely execution and reporting. E. Communication and Reporting Assist in drafting mission reports, formal letters, and stakeholder communications. Support the development of clear and structured communication material for external dissemination. F. Other Duties Perform any other duties as required for the successful implementation of the project. Expected Deliverables Timely and high-quality research contributions aligned with project goals. Efficient logistical arrangements for project activities. Together with the project coordinator, provide well-prepared mission reports Positive feedback from stakeholders on effective communication Completion of official communication documents. A well-maintained database of project documents that supports project continuity and knowledge sharing.</p><p><strong>Desired Candidate Profile</strong></p><p>Eligibility criteria Age 18 - 80 Required experience 7 years Nationality Candidate must be a national, legal resident or hold refugee status in the country of assignment. Assignment requirements Relevant experience 5 years Languages English, Level: Fluent, Required French, Level: Working knowledge, Desirable Arabic, Level: Working knowledge, Desirable Required education level Doctoral degree in Business Administration, Management, Public Administration, or a related field is required; Competencies and values Professionalism Planning &amp; Organizing Accountability Teamwork Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with tools and approaches of communications for development; Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel; Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet; familiarity with database management; and office technology equipment; Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines; Sound security awareness; Skills and experience At least 7 years of professional work experience, at the national and/or international level, in economic research and project management. Experience working with the UN or international or regional development institutions is an advantage. Excellent oral and written skills; excellent drafting, formulation, reporting skills; Accuracy and professionalism in document production and editing; Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with tools and approaches of communications for development. Ability to coordinate tasks efficiently, work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel and deliver high-quality results under demanding deadlines. Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and statistical analysis tools (such as Stata, EViews, and R), email/internet; familiarity with database management; and office technology equipment; Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines; Have affinity with or interest in debt sustainability, volunteerism as a mechanism for durable development, and the UN System.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Manage a team that designs, develops, troubleshoots and debugs software programs for databases, applications, tools, networks etc.</p><br><p>Lead a new software engineering team building custom solutions for clients. You will set the technical and delivery direction for the engineering team, hire and develop a high-performing engineering team, and partner closely with US and International edge teams to turn fragmented operational / technical knowledge and manual processes into reusable capabilities. Success means delivering cost effective, quick AI-enabled engineering solutions that reduce operational toil, improve service resilience, and utilize OCI / OCA services easier and less costly to evolve and operate.</p><br><p>Skills -&nbsp;</p><br><p>JavaScript (Vanila / Type Script)</p><br><p>NodeJS</p><br><p>SQL</p><br><p>Cloud Technology (OCI preferred)</p><br><p>Agentic experience</p><br><p>CI/CD pipeline management and deployments</p><br><p>Java / Python</p><br><br><p>Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.</p><br><p>True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.</p><br><p>We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing <u>accommodation-request_mb@oracle.com</u> or by calling 1-888-404-2494 in the United States.</p><br><p>Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p><br><br>Responsibilities:<br>As a manager of the software engineering division, you will apply your knowledge of software architecture to manage software development tasks associated with developing, debugging or designing software applications, operating systems and databases according to provided design specifications. Build enhancements within an existing software architecture and suggest improvements to the architecture. </div>

<p>JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, concierge ) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.</p><h3>Leading Room Operations Team</h3><p>Verifies that goals are being translated to the team as they relate to guest tracking and productivity. Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths. Verifies that the team has the capabilities to meet expectations. Leads by example demonstrating self-confidence, energy and enthusiasm. Assists employees in understanding guests ever-changing needs and expectations, and exceeding them.</p><h3>Managing Property Rooms Operations Function(s)</h3><p>Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping). Follows property specific second effort and recovery plan. Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters. Takes proactive approaches when dealing with employee concerns. Extends professionalism and courtesy to employees at all times. Communicates/updates all goals and results with employees. Meets semiannually with staff on a one-to-one basis. Assists/teaches the team scheduling against guest and hours/occupied room goals. Performs hourly job functions as needed. Performs other duties, as assigned, to meet business needs.</p><h3>Managing and Monitoring Activities that Affect the Guest Experience</h3><p>Understands the brand's service culture. Provides excellent customer service by being readily available/approachable for all guests. Strives to continually improve guest and employee satisfaction. Takes proactive approaches when dealing with guest concerns. Extends professionalism and courtesy to guests at all times. Responds timely to customer service department request. Verifies that all team members meet or exceed all hospitality requirements.</p><h3>Managing Profitability</h3><p>Assists in performing required annual Quality audit with General Manager (GM) &amp; Regional Director (RD). Verifies that a viable key control program is in place. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Strives to maximize the financial performance of the department.</p><h3>Conducting Human Resources Activities</h3><p>Interviews and assists in making hiring decisions. Receives hiring recommendations from team supervisors. Verifies that orientations for new team members are thorough and completed in a timely fashion. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concern. Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. Celebrates successes and publicly recognizes the contributions of team members.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p>As part of this role, your main responsibilities will be:</p><br><br><p><strong>A. Design &amp; Technical Definition</strong></p><br><br><ul><li>Define the <strong>3D interfaces, volumes, and architectures</strong> of mechanical systems.</li><li>Write <strong>technical specifications</strong> for supplier requests.</li><li>Validate the <strong>2D/3D data and interface drawings</strong> provided by subcontractors.</li></ul><p><strong>B. Validation &amp; Finalization</strong></p><br><br><ul><li><strong>Finalize the 3D model</strong> (integrating supplier contributions).</li><li>Check for <strong>lack of interference</strong> and correct geometric conflicts.</li><li>Validate <strong>points raised in technical reviews</strong> and close corrective actions.</li><li><strong>Finalize the definition file</strong> (2D drawings, DMA, PLM) for transmission to manufacturing.</li><li><p><strong>C. Manufacturing Preparation</strong></p><br><br></li><li>Validate the <strong>installation and detail drawings</strong> for production.</li><li>Ensure all <strong>designs are compatible</strong> with manufacturing processes.</li><li><p><strong>D. Support &amp; Problem Solving</strong></p><br><br></li><li><strong>Support the Methods teams</strong> during assembly/prototyping phases.</li><li><strong>Report technical problems</strong> and propose <strong>corrective solutions</strong>.</li><li>Participate in <strong>follow-up meetings</strong> with project teams and suppliers.</li></ul> <br> Required profile : <p><strong>Education:</strong> Engineering degree or equivalent in mechanical engineering, industrial design, or aeronautics.</p><br><br><p><strong>Experience:</strong> 3 to 5 years in mechanical design (rail/industrial sector is a plus).</p><br><br><p><strong>Skills:</strong></p><br><br><p><strong>Technical Skills</strong></p><br><br><p>Proficiency in CATIA V5/V6 (or EHI), creating complex models.</p><br><br><p>Use of DMA, PLM, and DOORS for traceability and requirements.</p><br><br><p>Knowledge of rail/aeronautic standards (e.g., EN 45545, NF F00-100).</p><br><br><p>Understanding of manufacturing processes and assembly constraints.</p><br><br><p>Experience working with Methods, Quality, and Suppliers.</p><br><br><p><strong>Soft Skills</strong></p><br><br><ul><li>Technical leadership</li><li>Rigor and analytical thinking</li><li>Cross-functional communication</li><li>Autonomy and solution-oriented</li></ul><p><strong>Languages</strong></p><br><br><ul><li>Fluent French</li><li>Technical English</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Role Profile: Customer Service and Sales Assistant</strong><strong>1. Role Purpose</strong><p>The purpose of this role is to:</p><br><br><ul><li><p>Represent the British Council professionally and deliver a high-quality, integrated enquiry and consultancy service across all English and Exams products and services.</p><br><br></li><li><p>Demonstrate the required attitudes, behaviours, skills, and knowledge in line with British Council Customer Service Standards.</p><br><br></li><li><p>Promote and cross-sell British Council products and services to achieve sales targets, KPIs, and support Teaching Centre and Exams teams in meeting annual business objectives.</p><br><br></li></ul><strong>2. Role Context</strong><ul><li><p>The Customer Services and Sales Team works on a shift basis to accommodate customer needs within operational constraints.</p><br><br></li><li><p>The role may require occasional work outside standard hours, including weekends. Any additional hours will be compensated according to British Council policy.</p><br><br></li><li><p>Post holders may be assigned to specialised hubs or teams and rotated regularly to gain wider skills and experience.</p><br><br></li></ul><strong>3. Key Responsibilities / Main Accountabilities</strong><strong>A. Customer Enquiries (New &amp; Existing)</strong><ul><li><p>Greet and serve face-to-face customers and respond to enquiries via walk-ins, phone, email, and social media professionally and politely.</p><br><br></li><li><p>Encourage customers to book placement tests, consultations, register for exams, or attend events.</p><br><br></li><li><p>Create and update CRM accounts, leads, opportunities, and cases to maintain accurate interaction history.</p><br><br></li><li><p>Follow up on consultations, registrations, and events as reminders.</p><br><br></li><li><p>Provide one-stop solutions or forward queries/complaints to the appropriate team for timely follow-up.</p><br><br></li><li><p>Process refunds and transfer requests in line with policy.</p><br><br></li></ul><strong>B. Sales</strong><ul><li><p>Meet or exceed sales targets (new and existing students) and KPIs.</p><br><br></li><li><p>Administer placement tests and provide consultation on British Council courses, acting as the Single Point of Contact from enquiry to sale.</p><br><br></li><li><p>Register exam candidates professionally and efficiently.</p><br><br></li><li><p>Cross-sell relevant British Council services and products.</p><br><br></li><li><p>Conduct after-sales follow-up and encourage re-registration for upcoming terms.</p><br><br></li><li><p>Make outbound calls to prospective and existing candidates to increase conversion rates.</p><br><br></li></ul><strong>C. Registration &amp; Financial Compliance</strong><p>In alignment with the regional cash handling policy:</p><br><br><ul><li><p>Collect income and record transactions accurately in SAP or other financial systems.</p><br><br></li><li><p>Reconcile and post all collected income daily.</p><br><br></li><li><p>Meet financial, audit, and reporting requirements and report discrepancies promptly.</p><br><br></li></ul><strong>D. Product and Offer Knowledge</strong><ul><li><p>Maintain up-to-date product knowledge through training and class observations.</p><br><br></li><li><p>Stay informed of pricing, offers, and discounts.</p><br><br></li></ul><strong>E. Systems and Record-Keeping</strong><ul><li><p>Use systems such as CRM, call centre tools, TCMS, and online booking platforms effectively.</p><br><br></li><li><p>Maintain and update databases, statistics, and reports accurately and on time.</p><br><br></li></ul><strong>F. Other Support Duties</strong><ul><li><p>Participate in sales and marketing events to generate leads and promote services.</p><br><br></li><li><p>Ensure front-of-house and consultation areas are stocked with updated promotional materials.</p><br><br></li><li><p>Provide verification services for UK certificates.</p><br><br></li><li><p>Conduct surveys or gather customer insights.</p><br><br></li><li><p>Observe Teaching Centre classes or visit exam venues as required.</p><br><br></li></ul><strong>G. Cluster Support</strong><ul><li><p>Support colleagues across the cluster to ensure smooth operations.</p><br><br></li><li><p>Participate in events such as Open Days, Parent Events, Seminars, Receptions, and Offsite Promotions.</p><br><br></li><li><p>Perform other duties as assigned by the Line Manager.</p><br><br></li></ul><strong>4. Person Specification</strong><strong>A. Skills</strong><ul><li><p>Strong communication skills and proven ability to build rapport with customers.</p><br><br></li></ul>British Council Core Skills:<ul><li><p><strong>Communicating &amp; Influencing (Level 1):</strong> Listens actively and communicates clearly with accuracy and awareness of diverse audiences.</p><br><br></li><li><p><strong>Analysing Data &amp; Problems (Level 1):</strong> Breaks down problems systematically and takes appropriate action.</p><br><br></li><li><p><strong>Using Technology (Level 1):</strong> Competent in using office software and British Council systems.</p><br><br></li><li><p><strong>Planning &amp; Organizing (Level 1):</strong> Plans own work effectively for routine tasks.</p><br><br></li></ul><strong>B. Knowledge and Experience</strong><ul><li><p><strong>Essential:</strong> Customer service and sales experience.</p><br><br></li><li><p><strong>Desirable:</strong> Tele-sales, education sector experience, and CRM knowledge.</p><br><br></li></ul><strong>C. Education &amp; Qualifications</strong><ul><li><p><strong>Minimum:</strong> High School Certificate.</p><br><br></li><li><p><strong>Desirable:</strong> University degree.</p><br><br></li></ul><strong>D. Languages</strong><ul><li><p><strong>Essential:</strong> Good written and spoken English.</p><br><br></li></ul><strong>5. Additional Role Requirements</strong><ul><li><p>Candidates must ensure they have legal right to live and work in the country where the role is based.</p><br><br></li><li><p>Visa support may be provided at the discretion of the British Council and should be checked with HR.</p><br><br></li></ul><strong>6. British Council Values and Behaviours</strong><p>These values guide decision-making, interactions, and behaviour at all levels and will be assessed during selection:</p><br><br><ul><li><p><strong>Open and Committed</strong></p><br><br></li><li><p><strong>Expert and Inclusive</strong></p><br><br></li><li><p><strong>Optimistic and Bold</strong></p><br><br></li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market. </p><br><br> <br> Job : <p>As a recruitment intern at ManpowerGroup, your tasks will be to:&nbsp;</p><br><br><ul><li>Collect recruitment needs</li><li>Search for candidates (sourcing) in available CV databases (internal database, job sites, school or professional directories).</li><li>Sort, analyze, and select received applications.</li><li>Contact candidates and confirm their suitability for the defined profile: motivations, skills, salary expectations...</li><li>Participate in organizing and scheduling job interviews (in-person, by phone, by video...).</li><li>Participate in conducting recruitment interviews</li></ul> <br> Required profile : <p>Profile sought:</p><br><br><ul><li>Bachelor's degree or Master's degree in Human Resources Management</li><li>Very good level of French</li><li>You have proven experience in recruitment (internships are considered)</li><li>You are able to work under pressure and maintain a good recruitment pace.</li><li>You are capable of good customer relationship management.</li><li>Immediately available</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>What makes us Qlik?</strong><br><span>A </span><span>Gartner® Magic Quadrant™ Leader for 16 years in a row</span><span>, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.&nbsp;</span><br><span>We excel in integration and governance solutions that work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities.</span><br><strong>The Senior Implementation Consultant – Federal Projects Role</strong><br><span>The Senior Implementation Consultant position is a customer-facing role that provides advanced software consulting and training for federal government clients and contractors. You will deliver consulting engagements both onsite and via web conference, leading complex data integration projects. This role combines deep technical expertise with the ability to navigate federal procurement requirements and security protocols.</span><br><strong>What makes this role interesting?</strong><br><span>• Delivering and leading consulting engagements in-person and via web conference for federal clients</span><br><span>• Leading analysis, architecture, design, and development of large-scale data engineering solutions</span><br><span>• Documenting and presenting complex architectures to customer technical teams and federal stakeholders</span><br><span>• Managing billable professional services engagements including requirements gathering, data review, and product demonstrations</span><br><span>• Becoming a multi-Qlik product expert (QDI: Replicate, Compose, Enterprise Manager, Talend Cloud)</span><br><span>• Driving all aspects of successful implementations from requirements and design to delivery and knowledge transfer</span><br><span>• Providing technical support in the sales process and generating discovery meetings</span><br><span>• Providing product feedback to Qlik Product Management</span><br><span>• Working closely with all Qlik internal teams to ensure successful customer deployments</span><br><span>• Communicating effectively via in-person, phone, email, and virtual meetings with customers</span><br><strong>Here’s how you’ll be making an impact:</strong><br><span>• Prior experience with federal government contractors or federal agencies</span><br><span>• Active or recent DOD Security Clearance</span><br><span>• Understanding of SQL, Data Modeling and Data Warehousing</span><br><span>• Some experience with relational databases, data modeling, and enterprise applications (ERP, CRM)</span><br><span>• Ability to articulate ideas clearly with exceptional organizational, presentation, and communication skills</span><br><span>• Aptitude, interest, and self-motivation to continually learn new tools and techniques</span><br><span>• Friendly and professional demeanor with strong interpersonal skills</span><br><span>• Willing to learn and adapt to new features and functionality with evolving products</span><br><strong>We’re looking for a teammate with:</strong><br><span>• Active DOD Security Clearance</span><br><span>• Bachelor's Degree or equivalent work experience</span><br><span>• At least 5 years of customer-facing Professional Services experience</span><br><span>• At least 3 years designing and deploying large-scale database solutions</span><br><span>• Demonstrated success managing multiple, concurrent projects</span><br><span>• Able to work independently with minimal supervision or as part of a team</span><br><span>• Able to multitask and refocus based on changing priorities</span><br><span>• Able to communicate effectively and patiently with both external customers and internal teams</span><br><span>• Able to take ownership of projects and show initiative</span><br><span>• Responsive and dedicated to exceptional customer support</span><br><span>• Fluency in writing, speaking, and reading in English</span><br><strong>Preferred</strong><br><span>• Data warehouse and/or Data Lakes foundations, construction and deployment knowledge</span><br><span>• Experience with data replication and change data capture concepts</span><br><span>• Experience with Oracle, DB2 (iSeries or z/OS), MySQL, PostGres, or SQL Server</span><br><span>• Experience with Cloud database technologies such as Snowflake or Databricks</span><br><span>• Experience with Amazon Web Services, Microsoft Azure, or Google Cloud infrastructures</span><br><span>• Experience with programming/scripting languages such as Java, Python, Perl, Ruby, or Scala</span><br><span>• Comfortable working in Agile development environments</span><br><strong>The location for this role is:</strong><br><span>Office Location: The role is remote; however, a location near the Washington, DC area is preferred. Up to 25% travel time required to support federal clients.</span><br><span>Remote: #LI-Remote</span><br><strong>Apply now and help change how the world transforms complex data landscapes into actionable insights and turns complex data challenges into new opportunities!</strong><br><strong>More about Qlik and who we are:</strong><br><span>Find out more about ‘Life at Qlik’ on social: </span>Instagram, LinkedIn, YouTube<span>, and </span>X/Twitter<span>, and to see all other opportunities to join us and our values, check out our </span>Careers Page.<br><strong>What else do we offer?</strong><br><span>Named in Newsweek’s ‘Americas Greatest Workplaces 2025’: </span>https://rankings.newsweek.com/americas-greatest-workplaces-2025.<br><span>Genuine career progression pathways and mentoring programs.</span><br><span>Culture of innovation, technology, collaboration, and openness.</span><br><span>Flexible, diverse, and international work environment.</span><br><span>Giving back is a huge part of our culture. Alongside an extra “change the world” day plus another for personal development, we also highly encourage participation in our </span>Corporate Responsibility Employee Programs.<br><strong>Salary and Benefits:</strong><span> The anticipated base salary range for this role is $102,615.00 USD MIN – $138,750.00 USD MAX per year. This position is eligible for a commission within a range of $34,205.00- $46,250.00 USD, subject to meeting targets set forth in a sales compensation plan. Final compensation offered by Qlik will be based on factors such as the candidate’s </span><span>location, job-related skills, education, experience, and other business and organizational needs.</span><br><span>This position is eligible for comprehensive benefits, including - but not limited to - medical, dental, and vision coverage life and AD&amp;D, short and long-term disability coverage, paid time off, paid parental / maternity leave, participation in a 401(k) program that includes company match, and many other additional voluntary benefits.</span><br><strong>Application Window:</strong><span> The application window is 60 days, but applicants are encouraged to apply as soon as possible. The posting will be removed before the application window closes if the position is filled.</span><br><strong>For positions in Massachusetts:</strong><span> It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.</span><br><span>Qlik is an Equal Opportunity/Affirmative Action Employer. We are committed to fostering a workplace that is diverse, equitable, and inclusive.</span><br><span>Qualified applicants will receive consideration for employment without regard to actual or perceived: race, color, religion, sex, sexual orientation, gender identity, pregnancy and related medical conditions, genetic information, national origin, age, marital status, protected veteran status, disability status or any other characteristic protected by applicable law. For United States applicants and employees, go to the US Department of Labor’s website to review the Equal Employment Opportunity Posters, including the “Know Your Rights” and “Pay Transparency Nondiscrimination” posters.</span><br><span>If you need assistance applying for a role due to a disability, please submit your request via email to </span>accessibilityta@qlik.com<span>. Any information you provide will be treated according to Qlik’s</span> Recruitment Privacy Notice<span>. Qlik may only respond to emails related to accommodation requests.</span><br><span>Qlik uses artificial intelligence (e.g. Talent Intelligence developed by Eightfold) to screen and summarize resumes, assess and evaluate candidates, and score candidates for all positions at Qlik. Any hiring decision will involve a human review, and you will not be subject to decisions based solely on automated means. For questions about this tool, contact </span>accessibilityta@qlik.com<span>.</span><br><span>Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means.</span><br><br> </div>