Programming in Morocco

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description de l'entreprise<br><br><p>Au Movenpick Hotel Mansour Eddahbi Marrakech, nous croyons que chaque talent mérite un environnement dans lequel il peut s’exprimer, évoluer et contribuer pleinement.</p><br><br>Description du poste<br><br><p>Véritable ambassadeur de l’expérience client, vous accueillez, accompagnez et orientez nos hôtes avec élégance, attention et professionnalisme, tout en assurant une présence chaleureuse et proactive dans le lobby.</p><br><p><strong>Missions principales</strong></p><br><ul><li>Accueillir les clients à leur arrivée et les accompagner selon les standards de l’hôtel.</li><li>Assurer une présence visible, élégante et proactive dans le lobby.</li><li>Orienter, renseigner et assister les clients tout au long de leur séjour.</li><li>Faciliter la communication avec les clients sinophones.</li><li>Identifier les besoins des clients et coordonner avec les départements concernés.</li><li>Contribuer à créer une expérience client personnalisée, fluide et mémorable.</li><li>Promouvoir les services de l’hôtel avec naturel et professionnalisme.</li></ul><br>Qualifications<br><br><ul><li>Maîtrise du chinois obligatoire.</li><li>Bonne communication en français et/ou en anglais.</li><li>Excellente présentation et sens de l’accueil.</li><li>Attitude positive, sens du service et aisance relationnelle.</li><li>Capacité à anticiper les besoins clients.</li><li>Une première expérience en hôtellerie, Front Office ou Guest Relations est souhaitée.</li></ul><br>Informations supplémentaires<br><br><p>Rejoindre le Mövenpick Hotel Mansour Eddahbi Marrakech, c’est intégrer une équipe engagée, dynamique et passionnée par l’hospitalité.</p><br><p><strong>Aspire For Better.</strong></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Guest Services Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Ensures recognition of employees is taking place across areas of responsibility.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>Maintaining Guest Services and Front Desk Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>• Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Understands the impact of Front Office operations on the Rooms area and overall property financial goals.<br>• Manages department controllable expenses to achieve or exceed budgeted goals.<br>Managing Projects and Policies<br>• Ensures compliance with all Front Office policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Ensuring Exceptional Customer Service&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.<br>• Strives to improve service performance.<br>• Empowers employees to provide excellent customer service.<br>• Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Responds to and handles guest problems and complaints.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Establishes challenging, realistic and obtainable goals to guide operation and performance.<br>• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures employees are treated fairly and equitably.<br>• Manages employee progressive discipline procedures for Front Office Staff.<br>• Administers the performance appraisal process for direct report managers.<br>• Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations. Offer guests amenities such as water, juice, or heated neck pillows. Answer questions about general property information and amenities. Escort guests to and from treatment rooms. Check computer for updates and changes to schedule regularly throughout the day. Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas. Dispose of trash and dirty linens in the proper area. Secure supplies and equipment at the end of each shift. Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations. Offer guests amenities such as water, juice, or heated neck pillows. Answer questions about general property information and amenities. Escort guests to and from treatment rooms. Check computer for updates and changes to schedule regularly throughout the day. Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas. Dispose of trash and dirty linens in the proper area. Secure supplies and equipment at the end of each shift. Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>Work Location This internship is designed to be in person, at the ECA Office for North Africa in Rabat, Morocco, but can be remote or partly remote based on the approval of the supervisor Expected duration 3 Months Duties and Responsibilities ECA's mission is to deliver ideas and actions for an empowered and transformed Africa; informed by the 2030 Agenda and Agenda 2063. The mission will be guided by ECA's five new strategic directions which are: advancing ECA's position as a premier knowledge institution that builds on its unique position and privilege to bring global solutions to the continent's problems and take local solution to the continent; developing macroeconomic and structural policy options to accelerate economic diversification and job creation; designing and implementing innovative financing models for infrastructure, and for human, physical and social assets for a transforming Africa; contributing solutions to regional and trans-boundary challenges, with a focus on peace security and social inclusion as an important development nexus; advocating Africa's position at the global level and developing regional responses as a contribution to global governance issues. The ECA Office for North Africa is located in Rabat, Morocco, and serves seven member states: Algeria, Egypt, Libya, Mauritania, Morocco, Sudan, and Tunisia. Its main objective is to contribute to achieving structural transformation and balanced development through sound macroeconomic policies, financing for development and debt management; regional integration, economic diversification, industrialization; and climate change resilience. The office is also paying special attention to challenges specific to middle income countries and policies that can help them spur inclusive economic growth, competitiveness and diversification to escape the middle-income trap. Its core functions are: Strengthening the capacity of member states in the sub-region to design and implement national policies and strategies for sustainable employment creation; Contributing to the implementation of sub-regional development priorities in line with the 2030 Agenda and Agenda 2063 with due consideration for youth and gender perspectives; Improving macroeconomic and fiscal policies, and to ensure sustainable growth; Providing relevant technical assistance to member states and to regional economic communities and intergovernmental organizations in building their capacities to sustain economic, social and political transformation, with a particular focus on employment, skills and balanced development, with the aim of ensuring inclusive growth, taking into consideration access to equal opportunities for women and young people. The internship will be undertaken under the direct supervision of the Communication Officer and the overall guidance of the Director of the Sub-regional Office for North Africa of the United Nations Economic Commission for Africa based in Rabat, Morocco and/or the Head of the Communication division of the United Nations Economic Commission for Africa, based in Addis Ababa (Ethiopia). Responsibilities Under the direct supervision of the Communication Officer, the selected intern will undertake the following assignments and support the accomplishment of the related tasks, including generating related write-ups and story lines. 1. Participate in media &amp; com s related preparations and research for events organized and covered by the ECA sub-regional office for North Africa, 2. Assist in monitoring media reports (local and international) of ECA events and draft coverage reports, 3. Assist with the coverage of ECA events by contributing to note taking for communication purposes, press releases, social media 4. Assist with the design of visuals (posters, postcards etc.) and video, social media content where applicable 5. Assist with the handling of media inquiries including interview requests 6. Assist with the translation of media content where applicable 7. Assist the Communication Officer with other ad-hoc activities as instructed</p><p><strong>Desired Candidate Profile</strong></p><ul><li>(a) Be enrolled in a graduate school programme (second university degree or equivalent, or higher);</li><li>(b) Be enrolled in the final academic year of a first university degree programme (minimum bachelor s level or equivalent);</li></ul><p>A good knowledge of the North African culture and socio-economic context and culture is an advantage.</p><p>Internships do not require work experience</p><p>English and French are the working languages of the United Nations Secretariat. Fluency in French is required for the Internship Programme. Knowledge of English and Arabic is desirable.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>BTechnologie</strong> is characterized by a corporate culture primarily driven by <strong>organization</strong>, where rigor, reliability and operational efficiency are key drivers of performance. This structured environment is strengthened by a strong <strong>collaborative</strong> dimension, promoting team spirit, quality relationships and supportive leadership. The company also embraces a culture of <strong>performance and challenge</strong>, with a clear focus on results and excellence. Complementing these strengths, an <strong>innovative</strong> mindset brings openness to change and continuous improvement. </p><br><br> <br> Job : <p>As part of strengthening our Telecom teams, we are looking for a Radio Design Engineer passionate about mobile networks, radio studies and data analysis, to work on strategic projects around 3G, 4G and 5G networks.</p><br><br><p>The position combines skills in <strong>mobile radio engineering, network performance analysis and automation of analyses via data tools (Python, SQL, advanced Excel).</strong></p><br><br><p>Your responsibilities:</p><br><br><p>Conduct coverage, capacity, and traffic studies for 3G/4G/5G mobile networks. </p><br><br><p>Design and size radio sites (new sites, modifications, colocation). </p><br><br><p>Define radio parameters: azimuth, tilt, height, power, frequency bands, antenna configurations, etc. </p><br><br><p>Perform radio planning and simulations using ATOLL. </p><br><br><p>Analyze network performance using radio KPIs and identify areas for improvement. </p><br><br><p>Participate in coverage and mobile service quality optimization initiatives. </p><br><br><p>Automate data analysis, reporting, and processing using Python and SQL. </p><br><br><p>Utilize and analyze large volumes of network data using advanced Excel skills (pivot tables, complex formulas, macros/VBA preferred). </p><br><br><p>Produce technical deliverables and maintain up-to-date engineering repositories. </p><br><br><p>Conduct exposure studies and associated technical analyses.</p><br><br> <br> <br> Required profile : <p><strong>Desired profile:</strong></p><br><br><ul><li>Engineering degree (Bac+5) in Telecommunications, Networks or equivalent field.</li><li>First experience in mobile radio design, planning or optimization.</li><li><strong>Good command of 2G/3G/4G/5G</strong> technologies and radio dimensioning principles.</li><li>Proficiency in the <strong>ATOLL tool is mandatory.</strong></li><li>Strong skills in data analysis and automation:</li></ul><p><strong>Python</strong> (analysis scripts, process automation, data manipulation - Pandas preferred) </p><br><br><p><strong>SQL</strong> (queries, data extraction and analysis) </p><br><br><p><strong>Advanced Excel</strong> (pivot tables, advanced functions, automation)</p><br><br><p>Desired technical skills:</p><br><br><p><strong><em>Mobile Radio:</em></strong></p><br><br><ul><li>ATOLL (ACP/AFP)</li><li>LTE/5G Radio Planning and Optimization</li><li>Radio KPI: RSRP, RSRQ, SINR, Handover Success Rate, Call Drop Rate…</li><li>TEMS Investigation / Discovery</li><li>Huawei tools (U2000, GENEX, ISDP) or equivalent</li></ul><p><strong><em>Data &amp; Analysis:</em></strong></p><br><br><ul><li>Python for data processing and automation</li><li>SQL for querying databases</li><li>Advanced Excel for analysis and reporting</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Petra Brands: Petra Brands is a dynamic and innovative consumer products company that manages a diverse portfolio of brands, including House of Party, Fomin Soap, Roofus, Everymood, and Luna Naturals.<br> We specialize in creating unique and memorable consumer packaged goods (CPG) in the party, craft, beauty, personal care, and lifestyle sectors.<br> Our mission is to deliver products that spark creativity, celebration, and connection — crafting experiences that evoke emotion, memories, and a sense of place through captivating brand identities and thoughtful packaging.<br> The Role: We're looking for someone who lives and breathes AI.<br> You'll help us use AI tools to automate workflows, speed up operations, and make our businesses run smarter.<br> This isn't a research role, it's about getting things done.<br> You'll work across our group of agency and retail businesses to find opportunities where AI can save time, reduce manual work, and improve results.<br> If you're the person who's already using Claude, Manus AI, ChatGPT, and automation tools daily, and you're excited to help a business do the same, this role is for you.<br> What You'll Do: Look at how we currently do things and find ways AI can make it faster or better Build and set up AI-powered workflows for operations, sales, data processing, and content creation Connect AI tools to our existing systems (CRMs, spreadsheets, databases, etc.<br>) Write and refine prompts that get consistent, high-quality results from AI models Work with different teams to understand their pain points and build solutions Stay on top of new AI tools and bring fresh ideas to the table What We're Looking For: Hands-on experience with AI tools like Claude, Manus AI, or ChatGPT Comfortable with automation platforms like Zapier, Make, or n8n Basic scripting skills (Python or JavaScript) Strong problem-solver who can break down messy processes Good communicator — can explain tech stuff to non-tech people Nice To Have: Experience with RPA tools (UiPath, Automation Anywhere) Familiarity with APIs and databases Background in agency or retail environments Experience measuring ROI on automation projects What We Offer: A chance to work with the exciting and rapidly growing global company.<br> Career growth and professional development support.<br> Competitive compensation with performance-based bonuses.<br> A collaborative and supportive workplace culture that celebrates creativity.<br></span> </div>

<p>The SRE team works on cross-functional technical topics: technical backlog management, system reliability, observability, performance, incident management, and automation. The Technical Project Manager drives this team's roadmap, in partnership with the architect, and ensures the interface between technical challenges and business/product priorities.</p><p>Your main responsibilities will be:</p><ul><li>Manage the cross-functional technical roadmap.</li><li>Coordinate priorities between project team requests and the SRE team's workload.</li><li>Be the technical point of contact between the SRE team and other stakeholders (architect, product teams, technical management).</li><li>Translate architectural decisions and principles into an operational execution plan for the SRE team.</li><li>Escalate to the architect any constraints and field feedback (infrastructure limitations, technical debt, reliability risks) that may impact architectural choices.</li><li>Track the progress of technical projects, remove blockers, and arbitrate priorities in coordination with the architect.</li><li>Contribute to the definition and monitoring of reliability and performance indicators.</li><li>Foster skill development and capitalization of best practices within the team.</li></ul><p><strong>Desired Candidate Profile</strong></p><h3>Profile Required:</h3><ul><li>Master's degree in Computer Science or equivalent.</li><li>Minimum 7 years of experience in a similar role.</li><li>Solid technical background (front/back, infrastructure, cloud/GCP, CI/CD, NewRelic monitoring) to engage credibly with the SRE team.</li><li>Experience in project management and coordination of cross-functional technical teams.</li><li>Ability to interact effectively with the architect and challenge technical subjects.</li><li>Ability to arbitrate between operational urgency and long-term vision.</li><li>Good interpersonal skills, ability to federate technical teams and to simplify complex topics for non-technical audiences.</li><li>Good digital culture.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Capgemini Engineering</strong> is characterized by a strong <strong>collaborative culture</strong>, placing people, trust and teamwork at the core of its operations. A close management approach supports guidance, empowerment and talent development within a caring environment. This dynamic is reinforced by a significant <strong>innovation dimension</strong>, encouraging creativity, initiative and experimentation to deliver high-value solutions. It is also supported by a structured <strong>organizational foundation</strong> ensuring rigor and reliability, while a more moderate <strong>competitive component</strong> sustains a balanced performance mindset. </p><br><br> <br> Job : <p>Join our dynamic company, a key player in the <b>Other Services</b> sector, located in the heart of <b>Casablanca</b>. We are looking for a passionate <b>Embedded System Engineer</b> to join our team. This is a unique opportunity to contribute to stimulating projects and develop your career in a challenging environment.</p><br><br><p>Your main missions:</p><br><br><ul><li>Participate in the analysis, definition, and management of system requirements for projects in the automotive sector.</li><li>Contribute to the design and development of the system, software, and hardware architecture of embedded systems.</li><li>Be involved in model-based systems engineering (MBSE) activities.</li><li>Participate in the application of the V-model development cycle (V-Cycle) throughout the product lifecycle.</li><li>Collaborate in the integration of automotive standards and norms, particularly AUTOSAR and ISO 26262.</li><li>Contribute to the validation and verification activities of embedded systems.</li><li>Participate in the development and simulation of models using Matlab/Simulink.</li><li>Work on automotive communication protocols such as CAN, LIN, and Ethernet.</li><li>Contribute to embedded software development in C, C++, and Python.</li></ul><p>Collaborate with multidisciplinary teams in an international environment while developing your technical expertise.</p><br><br> <br> <br> Required profile : <p>Ideally, you hold a degree of <b>Master's degree or higher</b>, with a specialization in <b>Project Management</b>, <b>Studies</b>, or <b>R&amp;D</b>.</p><br><br><p>Professional experience of <b>1 to 3 years</b> in similar roles is required. This period has allowed you to develop a thorough understanding of the challenges related to systems management.</p><br><br><p>To excel in this role, several skills are essential:</p><br><br><ul><li>&nbsp;Degree in Systems Engineering, Electrical Engineering, Automotive, Mechatronics, or Electronics.</li><li>&nbsp;Junior profile with 0 to 2 years of relevant experience.</li><li>&nbsp;General knowledge of ADAS, Infotainment, BMS systems, and Electrical &amp; Electronic (E/E) architectures.</li><li>&nbsp;Basic knowledge of MBSE, SysML, and requirements management tools.</li><li>Practical knowledge of automotive communication protocols, with required skills in CAN and LIN.</li><li>&nbsp;Awareness of ISO 26262 standard principles.</li><li>Ability to write, analyze, and model system requirements.</li><li>Basic knowledge of modeling and simulation with MATLAB/Simulink.</li><li>Ability to develop and update architecture and interface models.</li><li>&nbsp;Ability to ensure traceability between requirements, system design, and testing activities.</li><li>Strong team spirit and good adaptability.</li><li>Good command of French and English, both written and spoken.<br>&nbsp;</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p><strong>Workshops concerned:</strong></p><br><br><ul><li>Stamping workshop</li><li>Welding / bodywork workshop</li><li>Paint shop</li><li>General assembly workshop</li><li>Underbody components workshop</li></ul><br> <br> <br> Required profile : <p><strong>Main skills:</strong></p><br><br><ul><li>Knowledge of <strong>project management in automation</strong>, with mastery of <strong>business procedures</strong> according to the relevant department (stamping, welding / bodywork, powertrain, paint, plastics, and general assembly).</li><li>Knowledge of <strong>automation architectures</strong> (including <strong>safety</strong> aspects).</li><li>Ability to <strong>control project deliverables</strong> during the design phase:<ul><li>Risk analysis,</li><li>Functional analysis (including, if necessary, product quality risks),</li><li>Electrical diagrams (including safety aspects),</li><li>Bill of Materials (BOM),</li><li>Load calculations,</li><li>Test Execution Procedure (TEP) initialization.</li></ul></li><li>Mastery of <strong>automation program control</strong> (including safety aspects).</li><li>Knowledge of <strong>machine safety standards</strong>.</li><li>Knowledge of <strong>interfaces with MES / Monitoring / IT systems</strong> (including <strong>cybersecurity</strong> aspects).</li><li>Knowledge in <strong>electrical engineering</strong> and <strong>electrical diagrams</strong>.</li><li>Knowledge in <strong>robotics</strong>.</li><li>Knowledge of <strong>conveyor control technologies</strong>.</li><li>Knowledge of <strong>Lean Manufacturing tools</strong> and <strong>problem-solving tools</strong>.</li><li>Proficiency in <strong>office tools</strong>, especially <strong>Microsoft Excel</strong> and <strong>Word</strong>.</li><li>3 to 4 years of experience.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via chats and emails; Manage customer support tickets and maintain a 24-hour response SLA; Attend regular engineering planning sessions to stay informed on upcoming releases, migrations and product changes; Prepare and lead recurring support retrospectives, identifying customer trends and helping Engineering prioritize improvements; Review AI chatbot conversations and optimize Inkeep rules, workflows and responses to improve support quality; Maintain and improve customer-facing documentation and self-service resources in GitBook; Improve support systems and processes, including Zendesk workflows, automations and Linear ticket management; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English communication skills (at least C1 for both spoken and written); At least 1–2 years of proven experience in a Technical Support role; Experience translating technical issues for non-technical users (high EQ); Experience reproducing and troubleshooting complex technical issues using browser tools, logs, and changelogs; Solid understanding of engineering workflows, including releases, migrations, and potential user impact; Ability to clearly distinguish product bugs from user environment issues and third-party limitations; Experience escalating incidents with structured documentation (impact, timeline, reproduction steps); Experience reading logs (e.<br>g, Jason) in tools like Grafana; Familiarity with marketplace or reselling platforms AI-first mindset, using AI tools to reduce repetitive work and improve support efficiency Hands-on experience with Zendesk and Linear (or similar ticket-tracking systems); Strong organizational skills, including tracking patterns, running retrospectives, and turning insights into actionable feedback; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with CRM systems; Familiarity with reselling/marketplace platforms.<br> Benefits: Fixed schedule : Monday–Tuesday, Friday from 9 AM–5 PM, and Wednesday–Thursday 12 PM–8 PM, EDT; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3G3</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p>Atos&nbsp;is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements.</p><br> <p>With more than 54,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society. Atos also provides consulting and advisory services through its Atos Amplify brand.<br>A trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts.</p><br> <p><strong>About Atos Group</strong></p><br> <p>Atos Group&nbsp;is a global leader in digital transformation with c. 56,000 employees and annual revenue of c. €7.2 billion (at the go-forward perimeter), operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris.</p><br><span>People Development Partner</span> <p><strong>Reporting to: </strong>People Development Manager</p><br> <span><span>About the Team :</span></span> <p>Join a dynamic HR organization, structured around specialized centers of excellence to support the business at scale. Our People Development team plays a central role in driving talent growth, learning, and performance strategies across the organization, working closely with HR Business Partners and management teams.</p><br> <span><span>Role Overview :</span></span> <p>We are looking for a People Development Partner to support recruitment activities and manage the training, career development, and performance management pillars within the organization. This role plays a key part in shaping talent growth strategies and fostering a culture of continuous development.</p><br> <span><span>Key Responsibilities :</span></span> <ul> <li>Manage end-to-end recruitment processes to attract and select top talent.</li> <li>Design, coordinate, and monitor training and development programs.</li> <li>Support career management initiatives, including mobility and succession planning.</li> <li>Drive performance management processes, ensuring alignment with organizational objectives.</li> <li>Partner with managers to identify development needs and build tailored action plans.</li> <li>Lead and coordinate internal communication initiatives related to People Development programs, ensuring clear, timely, and engaging messaging across the organization.</li> <li>Develop creative employee engagement and internal communication initiatives to strengthen company culture and employee experience.</li> <li>Contribute to the continuous improvement of HR development tools and practices, with a focus on innovative and AI-driven solutions.</li> </ul> <span><span>Required Qualifications :</span></span> <ul> <li>Minimum of 3 years of experience in a similar role.</li> <li>Proven experience within a multinational organization, ideally in the IT sector.</li> <li>Strong command of English (written and spoken).</li> <li>Creative mindset with a genuine interest in artificial intelligence and its applications in HR.</li> <li>Strong interpersonal and communication skills, with the ability to build trusted relationships across all levels of the organization.</li> <li>Experience in internal communication, with the ability to craft and deliver clear, engaging messages to diverse audiences.</li> </ul> <p>Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.</p><br> <p>Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.&nbsp;</p><br> <p><strong>Choose your future. Choose Atos.</strong></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill &amp; seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p><u><span>OBJECTIF PRIMAIRE:</span></u></p><br><br><p><span><span>La Réceptionniste Spa assurer un excellent&nbsp;</span><span> accueil aux clients, organise</span><span> le lien des réservations des soins entre les clients et les </span><span>spa thérapeute</span><span>.</span></span></p><br><br><br><p><u><span>FONCTIONS PRIMAIRES :</span></u></p><br><br><br><ul><li><p><span><span>Elle</span><span> sera </span><span>soucieuse</span><span> en permanence de la qualité de son travail, de la satisfaction du client.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>&nbsp;Assister les clients dans leurs besoins et attentes</span></span></p><br><br></li><li><p><span><span>Elle </span><span>doit avoir le sourire, être aimable</span></span></p><br><br></li><li><p><span><span>Tenue vestimentaire et maquillage irréprochable</span></span></p><br><br></li><li><p><span><span>Elle </span><span>aura un sens aigu de l’hygiène, de la </span><span>sécurité.</span></span></p><br><br></li><li><p><span><span>Veiller sur la bonne tenue et ambiance de l’accueil de l’institut :</span></span></p><br><br></li></ul><br><ul><li><p><span><span>La propreté</span></span></p><br><br></li><li><p><span><span>Les senteurs</span></span></p><br><br></li><li><p><span><span>La musique d’ambiance</span><span>…</span></span></p><br><br></li><li><p><span><span>Commercialiser les prestations dispensées </span><span>au Spa</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Maîtriser les différentes prestations</span></span></p><br><br></li><li><p><span><span>Veiller à la bonne mise en place des plannings cabines</span></span></p><br><br></li><li><p><span><span>Veiller au respect des règles d’hygiène</span></span></p><br><br></li><li><p><span><span>Rapporter à la responsable et/ou assistante toute anomalie, dysfonctionnement ou remarque sur le log book (registre de passation)</span></span></p><br><br></li><li><p><span><span>gérer le planning des réservations des différentes prestations&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>s’assurer et veiller que toute prestation fasse objet d’une facture (aucune dérogation n’est admise)</span></span></p><br><br></li><li><p><span><span>veiller que la clôture du soir soit </span><span>correct</span><span> et bien enregistrer sur </span><span>le système.</span></span></p><br><br></li><li><p><span><span>Assurer les prélèvements des produits en cas d’absence de l’assistant responsable.</span></span></p><br><br></li><li><p><span><span>veiller à la bonne gestion des produits des soins :</span></span></p><br><br></li><li><p><span><span>utiliser des bons de prélèvement et de transfert pour tout produit provenant de l’économat.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Respecter les horaires de prélèvement lundi et vendredi </span></span></p><br><br></li></ul><br><br><p><u><span>MISSIONS SECONDAIRES :</span></u></p><br><br><ul><li><p><span><span>Respecter les Standards Four </span><span>Seasons</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Respecter les normes d’hygiène et de sécurité</span></span></p><br><br></li><li><p><span><span>Participer aux réunions de service</span></span></p><br><br></li><li><p><span><span>Démontrer un haut niveau d’éthique, d’intégrité et de professionnalisme en toutes situations</span></span></p><br><br></li><li><p><span><span>Travailler en harmonie avec ses collègues et ses supérieurs hiérarchiques</span></span></p><br><br></li></ul><br><br><br><br><br><br> </div>

<p>Description du poste Contexte du poste : L quipe SRE intervient sur les sujets techniques transverses : gestion de backlog technique, fiabilit des syst mes, observabilit , performance, gestion des incidents et automatisation. Le Chef de Projet Technique pilote la feuille de route de cette quipe, en bin me avec l architecte, et assure l interface entre les enjeux techniques et les priorit s business/produit. Vos missions principales seront : Piloter la roadmap technique transverse. Coordonner les priorit s entre les demandes des quipes projet et la charge de l quipe SRE. tre le point de contact technique entre l quipe SRE et les autres parties prenantes (architecte, quipes produit, direction technique). Traduire les d cisions et principes d architecture en plan d ex cution op rationnel pour l quipe SRE. Faire remonter l architecte les contraintes et retours terrain (limites d infrastructure, dette technique, risques de fiabilit ) susceptibles d impacter les choix d architecture. Suivre l avancement des chantiers techniques, lever les blocages, arbitrer les priorit s en coordination avec l architecte. Contribuer la d finition et au suivi d indicateurs de fiabilit et de performance. Favoriser la mont e en comp tence et la capitalisation des bonnes pratiques au sein de l quipe.</p><p><strong>Desired Candidate Profile</strong></p><p>Profil recherch : Bac+5 en informatique ou quivalent. Ayant minimum 7 ans d'exp rience dans un poste similaire. Solide culture technique (front/back, infrastructure, cloud/GCP, CI/CD, monitoring NewRelic) permettant de dialoguer avec cr dibilit avec l quipe SRE. Exp rience en gestion de projet et en coordination d quipes techniques transverses. Capacit interagir efficacement avec l architecte et challenger les sujets techniques. Capacit arbitrer entre urgence op rationnelle et vision long terme Bon relationnel, capacit f d rer des quipes techniques et vulgariser vers des interlocuteurs non techniques. Bonne culture digitale.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p>The consultant will be responsible for:</p><br><br><ul><li>Act as a quality gatekeeper for new features, platform changes, and integrations, ensuring production readiness at scale.</li><li>Identify and mitigate scalability, operational, and value risks through automation, preventing fragmentation, re-customization, and technical debt.</li><li>Define and apply quality standards and automated guardrails.</li><li>Design and document test scenarios and test cases based on business rules and approved reference data.</li><li>Manually evaluate AI-generated outputs (accuracy, consistency, completeness, hallucinations, unsupported statements).</li><li>Produce regression test results for new features, platform changes, and AI configuration updates.</li><li>Clearly document defects with evidence, severity, reproduction steps, and business impact.</li><li>Produce traceable test reports supporting release-readiness decisions.</li><li>Maintain a representative set of test assets and expected results for repeated evaluations.</li><li>Collaborate with business, MLR, and technical stakeholders throughout the testing cycle.</li></ul> <br> Required profile : <p>Graduate of a Bac+5 (Master's degree) from an engineering school or equivalent university with a specialization in computer science, or with equivalent significant experience.</p><br><br><p><u><strong>Experience</strong></u>: Minimum 8 years of experience in QA / Test Engineering. Proven experience in testing complex systems, ideally integrating AI or LLM components.</p><br><br><p><strong><u>Required Skills:</u></strong></p><br><br><ul><li><strong>Must have:</strong> manual and exploratory testing, test case design on complex business rules, AI output evaluation vs. reference data, regression testing, systematic documentation and tracking of outcomes, identification of hallucinations / unsupported results, knowledge of web platforms and integrations (APIs, PIM, DAM, CDP), multi-stakeholder collaboration (business, MLR, technical)</li><li><strong>Nice to have:</strong> AI / LLM system testing, understanding of LLM hallucinations and non-determinism, testing of compliance / legal / regulated workflows, Playwright or equivalent automation framework, Azure AI Foundry or similar AI platform, testing of marketing assets and documents</li><li>Fluent English is essential.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>AXA&nbsp;ASSURANCE&nbsp;MAROC</strong>&nbsp;recrute&nbsp;pour&nbsp;le&nbsp;compte&nbsp;de&nbsp;sa&nbsp;<strong>Direction GRC, Indemnisation et Achats Assurantiels</strong>un/une <strong>Régleur de Sinistres Contentieux</strong>&nbsp;:</p><br><p><strong><u>Mission&nbsp;du&nbsp;poste&nbsp;:&nbsp;</u></strong></p><br><p>Le <strong>Régleur de Sinistres</strong> a pour vocation d’assister et de conseiller les clients ou intermédiaires, tant sur le plan technique que pour la maîtrise de l’outil informatique en matière de gestion des sinistres. Il Instruit, gère et règle les sinistres non gérés par les intermédiaires avec pour objectif un service de qualité au client.&nbsp;</p><br><p><strong><u>Activités&nbsp;du&nbsp;poste&nbsp;:</u></strong></p><br><ul><li>Etudier la déclaration et déterminer les garanties à mettre en jeu;</li><li>Missionner les auxiliaires (experts, avocats, ...) sur des listes prédéterminées, suivre le dossier d’expertise et analyser les conclusions des auxiliaires ;</li><li>Donner des instructions juridiques aux avocats conseils ;</li><li>Evaluer financièrement les réserves et en assurer le suivi, calculer les indemnités dues ;</li><li>Justifier le montant et proposer l’indemnisation dans la limite de ses pouvoirs ;</li><li>Rechercher les recours à exercer ;</li><li>Contrôler les règlements effectués par les intermédiaires ;</li><li>Informer les services de souscription des anomalies détectées ;</li><li>Participer à la mise au point de la statistique des résultats du contrat ;</li><li>Procéder au règlement des sinistres dans le cadre de ses pouvoirs délégués ;</li><li>Détecter la non-conformité du contrat et en informer la production et l’intermédiaire pour un avenant ou un remplacement ;</li><li>Contribuer à la mise en œuvre des projets de la direction ;</li><li>Veiller à l’intérêt de AXA Assurance Maroc dans le respect des standards, de la conformité, et de la réglementation …</li></ul><p>&nbsp;<strong><u>Compétences&nbsp;requises:</u></strong></p><br><p><u>Compétences&nbsp;techniques&nbsp;:</u></p><br><p>&nbsp; &nbsp; &nbsp;• Bonne connaissance des produits d’assurance de son domaine d’activité ;<br>&nbsp; &nbsp; &nbsp;• Maîtrise des techniques et procédures de règlement ;<br>&nbsp; &nbsp; &nbsp;• Connaissance des procédures d’indemnisation ;<br>&nbsp; &nbsp; &nbsp;• Maîtrise des règles de droit et des techniques juridiques de son domaine d’activités ;<br>&nbsp; &nbsp; &nbsp;• Maitrise de la procédure civile et pénale<br>&nbsp; &nbsp; &nbsp;• Maîtrise des outils de traitement des bases de données (Excel, Word…) ;</p><br><p>&nbsp;<u>Compétences&nbsp;transversales :</u></p><br><ul><li>Capacité de communication, d’animation de groupe et agilité dans l’utilisation des outils informatiques ;</li><li>Respect de la confidentialité, éthique ;</li><li>Facultés de diplomatie, tact ;</li><li>Respect des règles et procédures ;</li><li>Rigueur, proactivité, capacité de travail en équipe…</li></ul><p>&nbsp;<strong><u>Profil&nbsp;recherché&nbsp;:</u></strong></p><br><ul><li>De formation supérieure Licence ou Master en Droit français ;</li><li>Expérience de minimum 5 ans dans un poste ou activités similaires (Réglement sinistre IRD+Contentieux)…</li></ul><p>Si&nbsp;le&nbsp;descriptif&nbsp;correspond&nbsp;à&nbsp;votre&nbsp;profil&nbsp;et&nbsp;motivations&nbsp;professionnelles,&nbsp;merci&nbsp;de&nbsp;nous&nbsp;faire&nbsp;parvenir&nbsp;vos&nbsp;CV.</p><br><p><strong>Pourquoi&nbsp;rejoindre&nbsp;AXA&nbsp;Assurance&nbsp;Maroc&nbsp;?</strong></p><br><ul><li>AXA&nbsp;est&nbsp;un&nbsp;des&nbsp;leaders&nbsp;de&nbsp;l’assurance&nbsp;et&nbsp;de&nbsp;la&nbsp;gestion&nbsp;d’actifs&nbsp;à&nbsp;travers&nbsp;le&nbsp;monde.</li><li>Nous&nbsp;aidons&nbsp;nos&nbsp;108&nbsp;millions&nbsp;de&nbsp;clients&nbsp;à&nbsp;traverser&nbsp;les&nbsp;petites&nbsp;et&nbsp;grandes&nbsp;difficultés&nbsp;de&nbsp;la&nbsp;vie.</li><li>Accéder&nbsp;à&nbsp;des&nbsp;opportunités&nbsp;de&nbsp;développement&nbsp;professionnel&nbsp;et&nbsp;de&nbsp;formation&nbsp;continue&nbsp;pour&nbsp;favoriser&nbsp;votre&nbsp;croissance&nbsp;au&nbsp;sein&nbsp;de&nbsp;notre&nbsp;entreprise&nbsp;et&nbsp;enrichir&nbsp;votre&nbsp;panel&nbsp;de&nbsp;compétences.</li><li>Evoluer&nbsp;dans&nbsp;une&nbsp;culture&nbsp;d'entreprise&nbsp;basée&nbsp;sur&nbsp;l’agilité,&nbsp;la&nbsp;performance&nbsp;individuelle&nbsp;et&nbsp;collective,&nbsp;la&nbsp;collaboration&nbsp;et&nbsp;l'éthique.</li><li>Être&nbsp;collaborateur&nbsp;AXA&nbsp;Assurance&nbsp;Maroc,&nbsp;c’est&nbsp;rejoindre&nbsp;un&nbsp;environnement&nbsp;de&nbsp;travail&nbsp;inclusif&nbsp;et&nbsp;diversifié,&nbsp;où&nbsp;chaque&nbsp;individu&nbsp;est&nbsp;valorisé&nbsp;et&nbsp;a&nbsp;la&nbsp;possibilité&nbsp;de&nbsp;s'épanouir.</li><li>Tous&nbsp;nos&nbsp;emplois&nbsp;sont&nbsp;ouverts&nbsp;aux&nbsp;personnes&nbsp;en&nbsp;situation&nbsp;d’handicap.</li></ul> </div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: As a Digital Engineer passionate about process optimization and digital innovation, you will be responsible for identifying areas for improvement and developing innovative operational and IT solutions to improve the performance and efficiency of our industrial and service activities.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main tasks:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze and optimize internal processes and collaborate with different departments to identify and implement appropriate solutions.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design and deploy IT tools for performance monitoring, digitization of manual tools, and process automation.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Leveraging production data using analytical software (Python, SQL, Power BI, AI, etc.)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Managing the company's Industry 4.0 projects</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To monitor technological developments and propose innovative solutions to support the company's digital transformation</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><h3>Job Requirements</h3><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Degree from an engineering school in Industrial Engineering, Computer Science, or a similar field</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in cross-functional project management</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in IT development and data analysis tools (Python, RPA, SQL, VBA, Power BI, C#, Microsoft Power Platform, etc.)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of automation tools and AI</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work in a team, analytical mind and sense of innovation</font></font></li></ul>

<p><strong>Job Summary</strong> Assistant Manager Revenue &amp; Sales is responsible for managing room inventory, rates, and availability to maximize hotel revenue while ensuring seamless reservation processes and exceptional guest service. This role supports the Director of Revenue in forecasting, reporting, and implementing revenue strategies, while driving customer loyalty and achieving reservations and sales goals.</p><p><strong>Key Responsibilities</strong></p><p><strong>Revenue &amp; Inventory Management</strong></p><ul><li>Manage rooms inventory, rate loading, restrictions, and room authorizations to maximize revenue and ensure straight-line availability.</li><li>Maintain accurate and up-to-date reservation system information at all times.</li><li>Monitor compliance with company promotions, loyalty programs, and eCommerce distribution channels.</li><li>Execute sales and revenue strategies within reservation and sales systems.</li><li>Escalate technical or system-related issues related to reservations or PMS to the appropriate support desk in a timely manner.</li></ul><p><strong>Reporting &amp; Forecasting</strong></p><ul><li>Prepare and distribute daily, weekly, and monthly revenue and reservations reports for Hotel Management and the Director of Revenue.</li><li>Assist the Director of Revenue with weekly and monthly forecasting activities.</li><li>Support the preparation of agendas, presentations, and data analysis for revenue and strategy meetings.</li></ul><p><strong>Reservations &amp; Customer Service</strong></p><ul><li>Process all reservation requests, modifications, and cancellations accurately and efficiently.</li><li>Drive customer loyalty by delivering service excellence throughout every guest interaction.</li><li>Accommodate, document, and follow up on special guest requests.</li><li>Answer guest inquiries regarding room types, rates, hotel facilities, and services.</li><li>Apply effective upselling and sales techniques to maximize revenue opportunities.</li><li>Input, access, and manage data accurately within the reservation system.</li><li>Ensure correct reservation coding, rate application, and room type designation.</li></ul><p><strong>Sales</strong></p><ul><li>Process all reservation requests, modifications, and cancellations accurately and efficiently.</li><li>Drive customer loyalty by delivering service excellence throughout every guest interaction.</li><li>Accommodate, document, and follow up on special guest requests.</li><li>Answer guest inquiries regarding room types, rates, hotel facilities, and services.</li><li>Apply effective upselling and sales techniques to maximize revenue opportunities.</li><li>Input, access, and manage data accurately within the reservation system.</li><li>Ensure correct reservation coding, rate application, and room type designation.</li></ul><p><strong>Training &amp; Collaboration</strong></p><ul><li>Provide regular reservations system and process training for Front Office associates.</li><li>Work closely with Front Office, Sales, and Revenue teams to achieve revenue and reservations objectives.</li><li>Actively solicit and manage reservations-related sales opportunities to meet or exceed sales targets.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications &amp; Skills Required</strong></p><ul><li>Proven experience in Front Office and/or Reservations within a hotel environment.</li><li>Strong sales and revenue optimization skills.</li><li>High level of attention to detail and accuracy.</li><li>Advanced knowledge of Opera PMS.</li><li>Excellent communication and customer service skills.</li><li>Strong analytical and reporting skills</li></ul><p><strong>Preferred</strong></p><ul><li>Experience working with Marsha and Empower Reservations systems.</li><li>Experience with the One Yield RMS (or similar, if no Marriott experience)</li><li>Basic knowledge of MarRFP or similar platforms (e.g., Lanyon).</li><li>Familiarity with One Source and CVENT.</li><li>Previous exposure to revenue management or distribution environments.</li></ul><p><strong>Personal Attributes</strong></p><ul><li>Results-driven with a strong commercial mindset.</li><li>Organized, proactive, and able to manage multiple priorities.</li><li>Team player with the ability to collaborate across departments.</li><li>Guest-focused with a passion for service excellence.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position:</b>Palo Alto Technical Pre-Sales Engineer<br><br><b>Job Description:</b><p><b>Enterprise Computing Solutions (ECS) is a global scale IT distributor guiding innovation across the channel. </b></p><br><br><br><p>We help vendors and IT providers grow by providing deep technical expertise, innovative, real-world solutions and digital platforms. For more information, please visit our website: https://www.arrow.com/globalecs/ma/services/</p><br><br><br><p>We are looking for the next <b>Palo Alto Technical Pre-Sales Engineer</b> to join our team in Morocco. This position will have to:</p><br><br><ul><li><span>Palo Alto products promotion.</span></li><li><span>Support the sales organization in technical aspects.</span></li><li><span>Responsible for working with</span><span>Vendor, &nbsp;B</span><span>usiness partners and</span><span>E</span><span>nd users.</span></li><li><span>Identify opportunities based on</span><span>B</span><span>usiness partner and</span><span>En</span><span>d user requirements.</span></li><li><b><span>Technical:</span></b><ul><li><span>Support Business Partners and End Users with product knowledge and technical expertise, solution selection, Proof of Concept, configuration, sizing and service recommendations based on End User requirements.</span></li><li><span>Design, create and optimize security solution architectures and system configurations.</span></li><li><span>Conduct technical workshops, enablement sessions, product demonstrations and hands-on training for Business Partners, End Users.</span></li><li><span>Support Business Partners throughout Proof of Concept and Proof of Value activities, from solution design and deployment to testing and final technical validation.</span></li><li><span>Assist the sales organization in preparing technical proposals, responding to RFPs/RFIs and presenting recommended solutions to customers.</span></li><li><span>Keep up to date with new products, cybersecurity technologies and industry trends, while maintaining the required vendor certifications.</span></li><li><span>Educate internal sales teams and Business Partners on products, solutions, competitive positioning and security best practices.</span></li></ul></li><li><b><span>Sales:</span></b><ul><li><span>Quote to order process: provide quotes, technical support, data sheets, placing purchase orders.</span></li><li><span>Active collaboration in the business unit achievements and KPIs.</span></li><li><span>Coordinate with internal and external teams to ensure customer and vendor satisfaction.</span></li></ul></li><li><b><span>Education:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span></b><ul><li><span>Engineer/5-year degree and 3-5 years of related experience.</span></li></ul></li><li><b><span>Experience:&nbsp; &nbsp;&nbsp;&nbsp;</span></b><ul><li><span>Strong knowledge of cybersecurity technologies, including Endpoint Security, EDR, XDR, NDR, Email Security, Data Loss Prevention (DLP), Identity Security, IAM, Zero Trust and Cloud Security.</span></li><li><span>Experience with Routing, Switching, VPN, Network Security, SD-WAN, Wireless Networking, Public and Private Cloud, IPS/IDS, SIEM, SOAR, ZTNA, WAF, CASB, SASE, Secure Web Gateway (SWG) and Next-Generation Firewalls (NGFW).</span></li><li><span>Knowledge of cloud-native security technologies, including CNAPP, CSPM, CWPP and cloud workload protection.</span></li><li><span>Experience in solution sizing, security architecture design, Proof of Concept execution, troubleshooting, technical demonstrations and customer presentations.</span></li><li><span>Familiarity with virtualization technologies, Windows and Linux environments, as well as public cloud platforms such as Microsoft Azure, AWS and Google Cloud Platform, is a plus.</span></li><li><span>Fluent in English and French.</span></li></ul></li></ul><p><b>ABOUT US</b></p><br><br><p>Arrow’s enterprise computing solutions (ECS) business is a global technology enablement company that brings innovative IT solutions to market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to the world’s leading technology manufacturers and their channel partners that serve commercial and government markets.</p><br><br><p>Find out more about us in this video: https://www.youtube.com/watch?v=n5Za_pHRbzI</p><br><br><br><p>#LI-HL1</p><br><br><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Damman)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>ADM Value</strong> is built around a <strong>collaboration-driven culture</strong>, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a <strong>strong performance mindset</strong>, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company. </p><br><br> <br> Job : <p>Do you enjoy challenges, have a knack for negotiation, and like finding solutions tailored to customer needs? Join our teams as a Customer Retention Advisor.</p><br><br><p>Your mission is to contact customers who have expressed an intention to cancel, understand their expectations, and offer them the most suitable deals to keep them loyal, while ensuring a quality customer experience.</p><br><br><p>Your main tasks:</p><br><br><ul><li>Contact customers identified as being at risk of cancellation.</li><li>Analyze their needs and understand the reasons for their departure.</li><li>Propose personalized solutions to optimize their contract and reduce their bills.</li><li>Convince customers to continue their collaboration through adapted arguments.</li><li>Ensure rigorous follow-up of cases until resolution.</li><li>Achieve retention goals and apply defined procedures.</li><li>Collaborate with internal teams to continuously improve service quality.<br>&nbsp;</li></ul> <br> <br> Required profile : <p><strong>Profile Wanted</strong><br>You are known for your ease of interaction and your ability to convince.</p><br><br><p>The ideal candidate has:</p><br><br><ul><li>An excellent level of French, both spoken and written.</li><li>Previous experience in retention, loyalty, telesales, or customer relations is a real asset.</li><li>Excellent listening, analytical, and objection handling skills.</li><li>A strong focus on results and customer satisfaction.</li><li>A passion for challenges and the desire to exceed goals.</li><li>Rigor, autonomy, and good teamwork skills.<br><strong>Social benefits and more</strong><br>By joining our team, you benefit from numerous advantages:</li><li>Permanent contract (CDI).</li><li>Fully paid initial training.</li><li>Salary package including a fixed salary and a performance-based bonus.</li><li>Registration with social security (CNSS) and health insurance coverage (AMO).</li><li>Access to numerous partnerships offering discounts on services, shops, leisure activities, and more.</li><li>A dynamic, friendly work environment that encourages professional growth.<br><strong>Working hours</strong><br>Several work arrangements are possible: Full-time vs. Flexible time<br><strong>Net Salary + bonuses</strong><br>Estimated salary package of over 6,000 DH net, consisting of a fixed salary and a performance bonus<br>&nbsp;</li></ul> <br><br> </div>