Quality Control Manager Jobs in Morocco

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p><strong>Key Responsibilities</strong></p><br><br><ul><li>Drive quality convergence plans to achieve customer quality targets.</li><li>Monitor and analyze quality KPIs, warranty claims, failure rates, and warranty costs.</li><li>Lead quality issue resolution by coordinating Engineering, Plants, Suppliers, and Quality teams.</li><li>Manage Engineering Quality Issues (QIT) and ensure proper tracking in GIM/PLM.</li><li>Support problem-solving activities with quality data, reports, and methodologies.</li><li>Ensure production non-conformities are addressed by plant quality teams.</li><li>Prepare quality reviews and represent quality status in customer and management meetings.</li><li>Assess risks related to safety alerts and support field actions or service campaigns.</li><li>Capitalize on lessons learned and ensure their integration into future projects.</li></ul><p><strong>Main Objectives</strong></p><br><br><ul><li>Achieve customer quality targets and warranty objectives.</li><li>Improve product reliability and customer satisfaction.</li><li>Define corrective actions and technical solutions for field quality issues.</li><li>Act as the key quality representative between Engineering, Manufacturing, Suppliers, Aftersales, and Customer Experience teams</li></ul> <br> Required profile : <ul><li>Master's degree in Industrial Engineering ;</li><li>2 to 5 years of experience in a similar role </li><li>Problem solving skills, quality process, product design (system, architecture), industrial skills, project work, cooperation context control </li></ul><p><strong>Managerial skills: </strong></p><br><br><ul><li>Ability to convince, communicate, manage the handling of quality issues </li><li>Ability to analyze risks and their consequences </li><li>Ability to mobilize and lead transversal teams </li><li>Autonomy and flexibility to learn new toolings and procedure </li><li>Rigourness ability</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>* Ensure that raw materials, packaging, products being made, and finished products meet standards.<br>* Define, put in place, and improve quality control plans in production.<br>* Lead and guide the team of quality controllers.<br>* Follow up on non-conformities, analyze causes, and lead corrective and preventive actions.<br>* Track quality performance indicators and suggest plans for continuous improvement.<br>* Work closely with the Production, Maintenance, R&amp;D, and Supply Chain teams to improve product quality and industrial performance.<br>* Handle customer complaints related to product quality and follow up on them.<br>* Participate in the approval of new products, new processes, and changes in recipes.<br>* Ensure that customer specifications and internal standards are met.<br>&nbsp;</p><br><br> <br> Required profile : <p>* Engineering degree or Master's degree (Bac+5) in food science, quality, or a related field.<br>* Minimum of 5 years of experience in a similar role in the food industry.<br>* Strong knowledge of quality tools (HACCP, SPC, CAPA, FMEA, 8D, root cause analysis, etc.).<br>* Excellent analytical, leadership, and problem-solving skills.<br>* Rigor, organizational skills, and a strong presence on the factory floor.</p><br><br> <br><br> </div>

<p>Drive quality convergence plans to achieve customer quality targets. Monitor and analyze quality KPIs, warranty claims, failure rates, and warranty costs. Lead quality issue resolution by coordinating Engineering, Plants, Suppliers, and Quality teams. Manage Engineering Quality Issues (QIT) and ensure proper tracking in GIM/PLM. Support problem-solving activities with quality data, reports, and methodologies. Ensure production non-conformities are addressed by plant quality teams. Prepare quality reviews and represent quality status in customer and management meetings. Assess risks related to safety alerts and support field actions or service campaigns. Capitalize on lessons learned and ensure their integration into future projects.</p><p>Main Objectives</p><p>Achieve customer quality targets and warranty objectives. Improve product reliability and customer satisfaction. Define corrective actions and technical solutions for field quality issues. Act as the key quality representative between Engineering, Manufacturing, Suppliers, Aftersales, and Customer Experience teams</p><p><strong>Desired Candidate Profile</strong></p><p>Master's degree in Industrial Engineering ; 2 to 5 years of experience in a similar role Problem solving skills, quality process, product design (system, architecture), industrial skills, project work, cooperation context control Managerial skills: Ability to convince, communicate, manage the handling of quality issues Ability to analyze risks and their consequences Ability to mobilize and lead transversal teams Autonomy and flexibility to learn new toolings and procedure Rigourness ability</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>As a Quality Manager, you will play a central, cross-functional, and structuring role in maintaining, deploying, and continuously improving our QSE management system, ensuring its compliance with applicable standards and its alignment with the company's strategic directions.</p><br><br><p><strong>Your main mission</strong></p><br><br><p>Ensure the quality of processes and products, preserve the safety of employees and stakeholders, control environmental impacts, and ensure the effectiveness of the laboratory management system.</p><br><br><p><strong>Your main responsibilities</strong></p><br><br><ul><li><strong>QSE System Management &amp; Regulatory Compliance</strong><ul><li>Advise management in the development, definition, and evolution of the Quality, Safety, and Environment policy.</li><li>Lead the QSE Management System in accordance with the requirements of applicable standards (ISO 9001, ISO 14001, ISO 45001, ISO/IEC 17025, and other relevant standards).</li><li>Ensure monitoring of normative, regulatory, and legislative requirements related to the company's activities.</li><li>Identify gaps against applicable requirements and propose necessary actions to ensure compliance.</li><li>Define QSE objectives, contribute to the development of associated action plans, and monitor their deployment.</li><li>Provide QSE reporting to management and contribute to strategic decision-making.</li></ul></li><li><strong>Performance Evaluation and Continuous Improvement</strong><ul><li>Evaluate the effectiveness of the management system by monitoring performance indicators, stakeholder satisfaction, product conformity, personnel safety, and environmental impact control.</li><li>Identify improvement opportunities and lead actions aimed at strengthening process performance.</li><li>Participate in continuous improvement projects and organizational and industrial optimization initiatives.</li><li>Contribute to the reduction of costs related to non-quality and the improvement of overall performance.</li></ul></li><li><strong>Audits, Risks, and Corrective Actions</strong><ul><li>Coordinate the QSE internal audit program and oversee external audits (client, certification, accreditation).</li><li>Lead the analysis of causes for accidents, incidents, non-conformities, QSE malfunctions, and customer complaints.</li><li>Define and monitor corrective and preventive actions until their closure and effectiveness verification.</li><li>Conduct internal controls and propose necessary measures to maintain system compliance.</li></ul></li><li><strong>Laboratory Quality &amp; ISO/IEC 17025 Requirements</strong><ul><li>Ensure the implementation, updating, and improvement of the laboratory management system.</li><li>Ensure the effectiveness of laboratory activities and compliance with impartiality, confidentiality, and competence requirements.</li><li>Raise laboratory staff awareness of professional integrity, impartiality, and confidentiality rules.</li><li>Identify gaps related to laboratory activities and implement actions to prevent their recurrence.</li><li>Oversee monitoring and measuring equipment (calibrations, verifications, maintenance).</li></ul></li><li><strong>Product, Process, and Customer Relationship Quality</strong><ul><li>Define monitoring plans including control ranges, measurement methods, applicable documents, and data to be collected.</li><li>Monitor the conformity of industrial products and processes.</li><li>Manage customer complaints, coordinate associated investigations, and ensure impartiality in reviewing and approving responses.</li><li>Participate in the technical study of tenders and the integration of customer requirements into internal processes.</li></ul></li><li><strong>Safety, Environment, and Risk Prevention</strong><ul><li>Ensure that health, safety at work, and environmental requirements are considered in the company's activities.</li><li>Participate in and monitor the Safety and Hygiene Committee (CSH).</li><li>Supervise waste management from collection to treatment, disposal, or recycling.</li><li>Monitor regulatory controls and ensure compliance with applicable obligations.</li></ul></li><li><strong>Animation, Communication, and Skills Development</strong><ul><li>Lead awareness and communication actions related to quality, safety, and environment.</li><li>Train and support employees on occupational health and safety risks, environmental impacts, and management system requirements.</li><li>Participate in identifying training needs and contribute to the development of internal skills.</li><li>Promote team buy-in to quality, safety, environment, and continuous improvement initiatives.</li></ul></li></ul> <br> <br> Required profile : <p><strong>Education</strong></p><br><br><ul><li>Hold an engineering degree or a Master's degree in Industrial Systems Management, Quality and Organizations Management, or equivalent.</li></ul><p><strong>Experience</strong></p><br><br><ul><li>Proven experience in leading and implementing integrated management systems (IMS).</li><li>Experience in an industrial environment is a plus.</li></ul><p><strong>Technical skills</strong></p><br><br><ul><li>Proficiency in ISO standards (9001, 14001, 45001).</li><li>Skills in process mapping, writing procedures, and document management.</li><li>Mastery of audit techniques, risk analysis, and problem-solving.</li><li>Professional English is desired.</li></ul><p><strong>Personal qualities</strong></p><br><br><ul><li>Rigorous, methodical, with a strong analytical mind and a great sense of organization.</li><li>Team spirit, interpersonal skills, and strong communication abilities to collaborate effectively with teams.</li><li>Results-oriented and strong customer satisfaction focus.</li><li>Sense of pedagogy, diplomacy, and a strong appetite for innovation and continuous improvement.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>As part of strengthening its teams, our client, a player in the plastics sector specializing in medical devices, is looking for a Quality Manager.</p><br><br><p>Main tasks</p><br><br><p>Reporting to the Management, your main responsibilities will be:</p><br><br><ul><li>To lead and ensure the conformity of the Quality Management System (QMS) ;</li><li>To ensure compliance with ISO 9001 and ISO 13485 standards ;</li><li>To supervise document management and ensure the update of quality procedures and documents ;</li><li>To manage non-conformities (NC), customer complaints, and corrective and preventive actions (CAPA) ;</li><li>To prepare and lead internal, customer, and certification audits ;</li><li>To monitor actions arising from audits ;</li><li>To guarantee regulatory compliance applicable to medical devices ;</li><li>To create, maintain, and update technical files ;</li><li>To prepare and submit registration files to the competent authorities ;</li><li>To handle communications with notified bodies and competent authorities ;</li><li>To monitor quality KPIs and analyze system performance ;</li><li>To participate in management reviews and produce quality reports ;</li><li>To ensure regulatory and standard watch ;</li><li>To train and raise awareness among employees about quality requirements and best practices ;</li></ul> <br> <br> Required profile : <ul><li>Higher education degree (Bac+4/5) in Quality, QHSE, Industrial Engineering, Sciences, or a related field ;</li><li>Professional experience of at least 3 to 5 years in a Quality role, ideally in medical devices, plastics, the pharmaceutical industry, or a regulated sector ;</li><li>Good command of ISO 9001 standard ;</li><li>Proven experience in ISO 13485 is a major asset ;</li><li>Good knowledge of regulatory requirements applicable to medical devices ;</li><li>Experience in managing NC, CAPA, audits, and document management ;</li><li>Experience in preparing technical files or registration dossiers is highly desired ;</li><li>Rigor, organization, analytical skills, and ability to work with various stakeholders ;</li><li>Good communication and coordination skills.</li></ul> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a full-time Quality &amp; EHS Manager to join our greenfield launch and shape a world-class plant setting new standards in quality, safety and sustainability. You will define and drive the site s Quality &amp; EHS strategy from the ground up building robust systems, achieving key certifications (IATF 16949, ISO 14001) and embedding a zero-defect, zero-incident culture. This is a unique opportunity to lead a passionate team, influence every stage of our operational build-up and help establish a benchmark facility for excellence, continuous improvement and customer satisfaction.</p><p>Essential responsibilities (including but not limited to):</p><ul><li>Define and implement the plant s Quality &amp; EHS vision, strategy and budget (CAPEX &amp; OPEX), ensuring alignment with corporate policies, business goals and customer expectations.</li><li>Lead the Quality &amp; EHS function by providing direction, setting objectives, serving as the primary customer and stakeholder interface to achieve zero complaints, zero warranty issues and obtain/maintain certifications.</li><li>Ensure implementation, maintenance, and continuous compliance of Quality and EHS management systems (IATF 16949, customer requirements, ISO 14001, legal EHS regulations).</li><li>Conduct risk assessments and ensure system readiness for audits.</li><li>Drive all quality activities in sourcing, development and qualification of new suppliers and components.</li><li>Drive product and process quality performance by achieving plant KPIs, leading root cause analysis (5Why, Ishikawa) and deploying Lean problem-solving to ensure permanent improvements.</li><li>Promote and sustain a continuous improvement culture, identifying and executing improvement roadmaps across plant operations.</li><li>Develop, mentor and evaluate Quality &amp; EHS teams to ensure technical competence, motivation and succession readiness.</li><li>Promote cross-functional collaboration and Quality/EHS awareness at all plant levels through communication, coaching and participation in operational reviews.</li><li>Lead internal and external audit programs to verify system performance, identify gaps and ensure timely closure of findings.</li><li>Monitor plant Quality &amp; EHS performance, using data and KPI dashboards to report trends, define actions and escalate issues to management.</li></ul><p>Other responsibilities:</p><ul><li>Support training of plant teams on Quality &amp; EHS standards, tools and system requirements.</li><li>Provide Quality &amp; EHS support for change management, engineering trials and process transfers.</li><li>Manage external Quality &amp; EHS contractors and service providers to ensure compliance with SMO standards and performance expectations.</li><li>Prepare consolidated process and performance reports for Management and support decision-making with factual analysis.</li><li>Coordinate communication on Quality &amp; EHS matters during visits, audits, or customer reviews.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Required experience and education:</p><ul><li>At least 3 years' proven experience within the automotive industry as Quality &amp; EHS Manager.</li><li>Any experience working with Stellantis, demonstrating an understanding of their requirements and standards.</li><li>BAC+5, QHSE / Industrial / Technical Engineering degree.</li></ul><p>Your Must Haves:</p><ul><li>Demonstrated ability to manage automotive plant processes at a high level, with a strong track record in coordination and improvements.</li><li>In-depth knowledge and proficiency in Quality &amp; EHS management systems within the automotive industry.</li><li>Excellent leadership skills in support of a culture of innovation aligned with our strategic objectives.</li><li>Strong technical aptitude with a deep understanding of complex systems and processes.</li><li>Mastery of Quality core tools, Lean manufacturing tools and methods .</li><li>IATF certification and Stellantis audits experience in adherence to automotive industry standards</li><li>Advanced skills in MS Office and ERP systems</li><li>Exceptional time-management , ability to set task priorities meaningfully, and planning abilities to handle complex projects effectively</li><li>Ability to adapt quickly to a constantly changing environment</li><li>Excellent command of spoken and written English and French , enabling clear expression of complex ideas, concepts, thoughts and information</li><li>Commitment to ethical practices and maintaining confidentiality in all process activities</li></ul><p>Your Nice-to-Haves:</p><ul><li>Familiarity with setting up processes for new manufacturing facilities (greenfield, brownfield, startup)</li><li>Hands-on experience with SAP system</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview Are you someone who is passionate, motivated, and driven to make a difference? If so, MSA Safety is the perfect fit for your career. At MSA, SAFETY is who we are AND it is what we do. We are a purpose-driven company committed to deploying innovation and technology to deliver on our Mission to help protect people and assets all around the world. We continue to be relentless in our pursuit of solving our customers greatest problems so they can go home safe each and every day. Are you in? Read on for more details about this particular role. Responsibilities Main Purpose To supervise quality control activities, coordinate quality teams, and implement the necessary actions to ensure continuous improvement of processes and compliance with quality standards. Key Responsibilities Supervise quality control activities at all stages of production or service delivery. Lead, coach, and train quality inspectors, technicians, and quality controllers. Analyze non-conformities and implement corrective and preventive actions. Ensure compliance with quality standards and regulations, particularly ISO 9001 requirements. Conduct internal audits and participate in external audits. Monitor and report quality performance indicators (KPIs). Collaborate with Production, Maintenance, Logistics, and R&amp;D departments to resolve quality-related issues. Prepare, update, and maintain quality procedures, work instructions, and reports. Manage customer complaints related to product and process quality. Qualifications Candidate Profile Bachelor's or Master's degree (Bac+3 to Bac+5 equivalent) in Quality Management, QHSE, Industrial Engineering, or a related field. Minimum of 2 years of professional experience in Quality Product, Quality Control, or a similar quality-related role, preferably in an industrial environment. Good knowledge of quality tools and methodologies such as ISO 9001, FMEA, 8D, and 5 Whys. Strong team management, analytical, and problem-solving skills. Proficiency in Microsoft Office ,SAP, and quality management software. Good command of English, both written and spoken, is desirable. Required Skills Strong organizational skills and attention to detail. Analytical mindset with a focus on continuous improvement. Excellent interpersonal and teamwork skills. Leadership abilities with experience in supervising quality teams. Ability to prioritize tasks and make sound decisions in a dynamic environment. #LI-AS1 #LI-Onsite</p> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Overview</p><p>Are you someone who is passionate, motivated, and driven to make a difference? If so, MSA Safety is the perfect fit for your career. At MSA, SAFETY is who we are AND it is what we do. We are a purpose-driven company committed to deploying innovation and technology to deliver on our Mission to help protect people and assets all around the world. We continue to be relentless in our pursuit of solving our customers greatest problems so they can go home safe each and every day. Are you in? Read on for more details about this particular role.</p><p>Responsibilities</p><p>Main Purpose</p><p>To supervise quality control activities, coordinate quality teams, and implement the necessary actions to ensure continuous improvement of processes and compliance with quality standards.</p><p>Key Responsibilities</p><ul><li>Supervise quality control activities at all stages of production or service delivery.</li><li>Lead, coach, and train quality inspectors, technicians, and quality controllers.</li><li>Analyze non-conformities and implement corrective and preventive actions.</li><li>Ensure compliance with quality standards and regulations, particularly ISO 9001 requirements.</li><li>Conduct internal audits and participate in external audits.</li><li>Monitor and report quality performance indicators (KPIs).</li><li>Collaborate with Production, Maintenance, Logistics, and R&amp;D departments to resolve quality-related issues.</li><li>Prepare, update, and maintain quality procedures, work instructions, and reports.</li><li>Manage customer complaints related to product and process quality.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's or Master's degree (Bac+3 to Bac+5 equivalent) in Quality Management, QHSE, Industrial Engineering, or a related field.</li><li>Minimum of 2 years of professional experience in Quality Product, Quality Control, or a similar quality-related role, preferably in an industrial environment.</li><li>Good knowledge of quality tools and methodologies such as ISO 9001, FMEA, 8D, and 5 Whys.</li><li>Strong team management, analytical, and problem-solving skills.</li><li>Proficiency in Microsoft Office ,SAP, and quality management software.</li><li>Good command of English, both written and spoken, is desirable.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong>Join Yazaki. Connect to the future.&nbsp;</strong></p><br> <p><strong>Country</strong>:&nbsp;Morocco (MA)&nbsp;<br><strong>City</strong>:&nbsp;Meknes<br><strong>Worksite / Location</strong>:&nbsp;Meknes Plant 2&nbsp;</p><br> <p><strong>Job Function</strong>:&nbsp;EDS_Quality&nbsp;<br><strong>Job Discipline</strong>:&nbsp;&nbsp;<br><strong>Job Family</strong>:&nbsp;Operational Quality (PL)</p><br> <p>Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a&nbsp;Quality Supervisor in our plant in Meknes .</p><br><strong><span><span>Qualifications &amp; Experience</span></span></strong> <ul> <li>Bachelor's degree +5 (Master's degree) in Quality Management, Industrial Engineering, or a related technical field.</li> <li>Minimum of 5 years of experience in a similar position.</li> <li>Strong knowledge of Quality Management Systems (ISO 9001, IATF 16949).</li> <li>Excellent analytical, problem-solving, and leadership skills.</li> <li>Fluent in both French and English, written and spoken (mandatory).</li> <li>Proficient in quality tools and methodologies, including <strong>FMEA, PPAP, APQP, MSA, SPC, 8D, Ishikawa, 5 Why</strong>, and related quality improvement techniques.</li> <li>Strong understanding of customer requirements and quality standards, particularly <strong>IATF 16949</strong>, with proven leadership, analytical thinking, attention to detail, communication, customer orientation, and continuous improvement skills, as well as the ability to lead, coach, and develop teams.</li> </ul> <strong><span><span>Key Responsibilities</span></span></strong> <ul> <li>Lead the analysis of internal and external quality issues, monitor quality defects, and implement immediate containment actions to prevent non-conformities.</li> <li>Drive root cause analysis and preventive actions through quality improvement activities, ensuring the effectiveness of corrective actions in compliance with customer requirements and quality standards.</li> <li>Lead, coach, and develop the Quality team while ensuring effective communication, guidance, and supervision of Production Quality Leaders.</li> <li>Oversee internal and external quality audits, ensuring compliance with quality standards and following up on corrective actions to achieve sustainable improvements.</li> <li>Ensure compliance with company procedures, CSR (Corporate Social Responsibility) requirements, and EHS (Environment, Health &amp; Safety) regulations while promoting quality, safety, and customer standards.</li> <li>Act as the main interface with the Customer Service Center (CSC) for customer complaints and external audits, while maintaining critical quality documentation (deviations, concessions, and rectification records) in accordance with required deadlines.</li> </ul><p>At Yazaki, we are&nbsp;committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship.&nbsp;</p><br> <p>We are looking forward to receiving&nbsp;your application and to get to know you. Please apply by clicking the 'Apply Now' button. We wish you all the success in your application!&nbsp;</p><br> <p>Ps. Didn't find&nbsp;what you are looking for?<br> Take a look at our&nbsp;careers page! Be careful though, you might find your next dream job.&nbsp;</p><br> </div>

<p>Description of the position Under the responsibility of the Quality Manager, as Quality and Continuous Improvement Supervisor, you will be responsible for supervising the management of quality and continuous improvement initiatives within our organization. You will play a key role in monitoring corrective actions, handling customer complaints, and implementing continuous improvement methods, with the aim of optimizing process performance and ensuring a work environment that complies with quality and safety standards.</p><p><b><br></b></p><p><b>Responsibilities</b></p><p>Quality Management System (QMS) Management: You will ensure the piloting of internal quality processes within your assigned geographical area, guaranteeing their compliance with ISO standards and other certifications, and supervising the application of quality procedures.</p><p>Quality Audits and Corrective Actions Follow-up: Organize and conduct internal audits in collaboration with the Quality Manager, identify non-conformities, propose corrective and preventive actions to maintain and improve processes.</p><p>Continuous Improvement: Implement and manage continuous improvement initiatives to optimize processes, reduce waste, and improve company performance.</p><p>Customer Complaint Handling: Manage customer complaints using tools such as FMEA, 8D, 5M to analyze root causes and define effective corrective actions aimed at resolving problems and improving customer satisfaction.</p><p>Team Training and Awareness: Train teams on quality best practices, the use of continuous improvement tools, and customer complaint management, fostering a quality culture at all levels of the organization.</p><p>Quality Indicators Monitoring: Implement and monitor key performance indicators (KPIs) related to quality and continuous improvement, analyze performance, and define actions to achieve quality objectives.</p><p>Reporting and Communication: Provide regular reports on the status of quality and continuous improvement actions, and ensure fluid communication with other departments (quality, safety,).</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Diploma Bac +2 3 in quality, risk management, or similar field.</li><li>Significant experience in a similar position, ideally in an industrial environment or quality management.</li><li>Mastery of quality standards (ISO 9001, EN 9100, PHONE_NUMBER, IATF, etc.) and tools associated with continuous improvement.</li><li>Skills in using customer complaint handling tools such as: FMEA, 8D, 5S, 5M (Analysis of Failure Modes, Their Effects, and Their Criticality).</li><li>Experience in continuous improvement management and in managing corrective actions related to customer complaints.</li><li>Excellent communication skills and ability to raise awareness among teams about quality and continuous improvement challenges.</li><li>Rigor, organization, and ability to work autonomously and proactively.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a highly experienced and authoritative Senior IPQ Leader to rebuild, structure, and lead the in-process quality function. This is a critical leadership role requiring strong technical expertise and the ability to enforce discipline, standards, and a quality-driven mindset across operations.</p><p>Key Responsibilities:</p><ul><li>Operational &amp; Quality Leadership<ul><li>Lead and manage In-Process Quality (IPQ) across production lines</li><li>Establish and enforce quality standards, controls, and best practices</li><li>Drive QRQC (Quick Response Quality Control) routines and ensure their effectiveness</li><li>Ensure structured and sustainable problem-solving methodologies (8D, PDCA, root cause analysis)</li></ul></li><li>Process Expertise<ul><li>Oversee quality in assembly processes and injection moulding / plastic processes</li><li>Ensure full understanding and control of process variability and defects</li><li>Work closely with production and engineering teams to improve process capability</li></ul></li><li>Team Management<ul><li>Lead, coach, and develop the IPQ team</li><li>Create a high-performance culture based on accountability and discipline</li><li>Reinforce clear roles, responsibilities, and reporting structure</li></ul></li><li>Transformation &amp; Structuring<ul><li>Rebuild IPQ structure (organization, roles, processes)</li><li>Reinforce shopfloor discipline and compliance</li><li>Recreate a strong "quality identity" within the organization</li><li>Implement clear standards, escalation rules, and KPIs</li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Experience<ul><li>Minimum 8 10+ years in quality roles within an industrial / manufacturing environment</li><li>Proven experience in assembly operations and moulding / plastics processes</li><li>Demonstrated track record in team leadership and transformation roles</li></ul></li><li>Leadership &amp; Behavioral Skills (Critical)<ul><li>Strong leadership presence and authority mindset (non-negotiable)</li><li>Ability to challenge teams and enforce discipline</li><li>High resilience and ability to operate in transformation / crisis environments</li><li>Excellent communication and cross-functional influence skills</li></ul></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Sothema</strong> operates within a <strong>performance-driven and competitive culture</strong>, where ambition, results orientation and customer focus are key priorities. This dynamic is closely balanced by a <strong>collaborative environment</strong> that promotes trust, teamwork and close leadership. The company also relies on a <strong>structured organization</strong> to ensure efficiency, quality and process consistency. An <strong>innovation component</strong> further complements this balance, supporting adaptability and continuous improvement. </p><br><br> <br> Job : <p> <strong>Raw Material Quality Control Manager</strong></p><br><br> <p> <br> Join a dynamic company operating in the pharmaceutical industry as a Raw Material Quality Control Manager. Based in Bouskoura, your main mission will be to ensure the compliance and quality of raw materials used in our production processes.<br> Missions principales :</p><br><br> <ul> <li> Plan and communicate the analysis schedule within the defined deadlines</li> <li> Control the preparation of reagents and solutions needed for analyses, as well as their traceability</li> <li> Ensure the calibration and proper functioning of laboratory equipment</li> <li> Supervise the execution of physico-chemical and microbiological analyses of raw materials</li> <li> Ensure the availability of laboratory needs: glassware, chemicals, consumables, etc.</li> <li> Control storage conditions for reagents, reference standards, and consumables</li> <li> Manage the raw material sample archive and ensure compliance with retention deadlines</li> <li> Develop and update procedures related to laboratory activities</li> <li> Identify and propose areas for improvement in work methods and processes</li> <li> Develop the team's professional expertise by ensuring technical and regulatory monitoring</li> <li> Participate in continuous improvement projects related to laboratory activities</li> <li> Monitor team and activity performance through tracking indicators</li> </ul> <p> Profile sought :</p><br><br> <ul> <li> Master's degree (Bac+5), Engineer or Master's in Quality Control, Chemistry, Biology, or equivalent</li> <li> Proven experience in the pharmaceutical industry and in team management</li> <li> Mastery of quality control protocols and rules</li> <li> Good knowledge of raw material and pharmaceutical product statuses</li> <li> Knowledge of pharmaceutical standards: GLP, GMP, GCP, GDP, USP, European Pharmacopoeia, etc.</li> <li> Team spirit, commitment, rigor, and continuous improvement orientation</li> </ul> <br> <br> Required profile : <p> To excel in this role, a <strong>Master's degree (Bac +5) or higher</strong> is required, ideally in the fields of <strong>Production, Quality, Safety, or Maintenance</strong>. A solid understanding of regulatory requirements and good manufacturing practices in the pharmaceutical sector is essential.</p><br><br> <p> We are looking for someone with significant experience of <strong>5 to 10 years</strong> in a similar position, ideally gained within the pharmaceutical industry or a related sector requiring strict quality control. Your professional background should demonstrate mastery of control techniques and proven team management skills.</p><br><br> <ul> <li> Excellent knowledge of raw material analysis and control techniques.</li> <li> Mastery of quality standards (GMP, ISO, etc.) and pharmaceutical sector regulatory requirements.</li> <li> Proven ability in <strong>project management</strong> and <strong>problem-solving</strong>.</li> <li> <strong>Team management</strong> and employee development skills.</li> <li> Very good organizational skills, rigor, and reliability.</li> <li> Good interpersonal skills and excellent communication abilities, both written and oral.</li> <li> Proficiency in computer tools and quality management software.</li> <li> <strong>Analytical skills</strong> and proactivity in suggesting improvements.</li> </ul> <p> If you see yourself in this profile and wish to take on a new exciting challenge within a growing company, we invite you to apply without delay using the button below "Send my CV to the recruiter".</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Kitea</strong> is characterized by a corporate culture centered on <strong>collaboration</strong>, where teamwork, trust and strong human relationships play an essential role. The company promotes close leadership that supports employee engagement, accountability and development. This collaborative foundation is strengthened by an <strong>openness to innovation</strong>, encouraging agility, creativity and adaptation to market changes. It also relies on a structured organization and a performance-oriented mindset, ensuring efficiency, reliability and a focus on results. </p><br><br> <br> Job : <p>KITEA Group is recruiting a Warehouse Quality Control Agent to strengthen its Supply Chain teams.</p><br><br><p>Main missions</p><br><br><p>Ensure the qualitative and quantitative control of goods upon their arrival at the warehouse, identify anomalies (defects, missing items, non-conformities), and guarantee the conformity of products to KITEA Group's specifications and quality standards.</p><br><br><p>As such, your main responsibilities will be:</p><br><br><p>Control the qualitative and quantitative conformity of goods upon their arrival at the warehouse.<br>Verify compliance with technical specifications, quality standards, and defined specifications.<br>Identify, analyze, and report anomalies, defects, damages, or discrepancies found during reception.<br>Prepare non-conformity reports and ensure follow-up of corrective actions with stakeholders.<br>Collaborate with the Purchasing, Supply, Logistics teams, and suppliers to resolve quality disputes.<br>Monitor and analyze quality indicators related to receptions.<br>Participate in quality audits and continuous improvement of control and reception processes.<br>Ensure the application of quality procedures and safety standards in effect within the warehouse.<br>Profile sought<br>Bac+5 degree in Quality, Logistics, Supply Chain, Industrial Engineering, or equivalent.<br>First experience in a similar role in a logistics, industrial, or retail environment is desirable.<br>Good command of quality control tools and non-conformity management.<br>Knowledge of logistics processes and warehouse reception operations.<br>Proficiency in IT tools and Warehouse Management Systems (WMS).<br>Excellent analytical, synthesis, and reporting skills.<br>Rigor, organizational skills, responsiveness, and team spirit.<br>&nbsp;</p><br><br> <br> <br> Required profile : <p>A diploma of <strong>Master's degree (Bac+5) or higher</strong> is required.</p><br><br><p>Significant professional experience of <strong>5 to 10 years</strong> is sought.</p><br><br><p>To excel in this role, your background must demonstrate solid expertise in the areas of <strong>production</strong>, <strong>quality</strong>, <strong>safety</strong>, and <strong>maintenance</strong>. Your skills in <strong>team management</strong>, <strong>analysis</strong>, and <strong>problem-solving</strong> will be essential. Excellent command of quality tools and methods is expected, as well as the ability to communicate effectively with all levels of the organization.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Use Your Power for Purpose</b></p><br><br><p>Everything we do is driven by an unwavering commitment to delivering safe and effective products to patients. Our quality culture, which is both science and risk-based, is flexible, innovative, and customer-oriented. You will play a crucial role in improving patients' lives by ensuring the highest standards of Good Manufacturing Practices (GMP) are met. Your work will directly contribute to the safety and efficacy of our products, making a tangible difference in the lives of patients worldwide.</p><br><br><p><b>What You Will Achieve</b></p><br><br><p>In this role, you will:</p><br><br><ul><li>Perform analytical and/or microbial testing accurately and efficiently following Good Manufacturing Practices (GMP) and Good Laboratory Practices (GLP) requirements.</li></ul><ul><li>Interpret and evaluate data in terms of accuracy, precision and potential good manufacturing Practices impact and recommend appropriate corrective actions.</li><li>Support the troubleshooting and resolution of equipment and testing issues, ensuring operational readiness.</li><li>Manage and maintain reagents, references standards and laboratory consumables inventories, ensuring they are valid and stored correctly.</li><li>Support routine data review following written procedures.</li><li>Maintain training to current standards and procedures on all assigned curriculums</li><li>Participate in Laboratory investigations and propose CAPA for the identified root cause.</li><li>Contribute to the completion of improvement projects, manage own time to meet agreed targets and develop plans for work activities on own projects within a team.</li></ul><ul><li>Manage personal time and professional development, being accountable for results.</li></ul><ul><li>Maintain data integrity and ensure compliance with company SOPs, GLP and cGMP regulations.</li></ul><ul><li>Participate in 5S team initiatives and practice good housekeeping, ensuring all safety procedures for site and QC laboratories are followed.</li></ul><br><p><b>Here Is What You Need</b> (Minimum Requirements):</p><br><br><ul><li>Bachelor's degree (Chemistry, Biology, Biotechnology or similar)</li></ul><ul><li>First experience in the pharmaceutical industry is highly appreciated</li></ul><ul><li>Knowledge of laboratory equipment, testing, and techniques</li><li>Knowledge of Good Manufacturing Practices and its application standards, processes, and policies.</li><li>Excellent organizational skills and strong ability to multi-task across various projects and activities</li><li>Strong written and verbal communication skills (French and English)</li><li>High level of attention to detail</li><li>Self-motivated and able to work in minimal direction</li><li>Broad experience with Microsoft Office products</li></ul><br><p><b>Bonus Points If You Have&nbsp;</b>(Preferred Requirements):</p><br><br><ul><li>Ability to manage multiple priorities and meet deadlines.</li><li>Ability to work independently and as part of a team</li><li>Excellent interpersonal skills and the ability to communicate effectively with colleagues at all levels</li><li>Adaptability and willingness to learn new techniques and procedures</li></ul><ul><li>Experience using common AI tools, including generative technologies such as Microsoft Copilot, to support problem solving and enhance productivity.</li></ul><br><p>Work Location Assignment:&nbsp;On Site</p><br><br><p><b>Worker Type: </b>CDD 6 months</p><br><br> <br>Work Location Assignment: On Premise<br><br><p><span><span><span><span><span><span><span><span><span>Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.</span></span></span></span></span></span></span></span></span></p><br><br><br><br><p>To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on&nbsp;<span><u>Pfizer Careers</u></span>.</p><br><br>&amp;#xa;Quality Assurance and Control<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Your tasks<br>Reporting to the Financial Department, you will be responsible for:</p><br><br><p>Defining, coordinating, and managing the budget process and financial forecasts.<br>Overseeing the production of dashboards, performance indicators (KPIs), and reports for Management.<br>Analyzing the differences between achievements and objectives, identifying areas for improvement, and proposing action plans.<br>Overseeing monthly and annual closings in collaboration with accounting teams.<br>Managing profitability, cost, margin, and performance analyses for different activities.<br>Supporting operational managers in monitoring their indicators and managing their performance.<br>Developing and improving management control tools, procedures, and management processes.<br>Participating in the implementation, evolution, and optimization of management information systems (ERP, BI, reporting tools).<br>Ensuring the reliability of financial data and compliance with internal control procedures.<br>Managing, supporting, and developing the Management Control team.<br>&nbsp;</p><br><br> <br> Required profile : <p>Profile sought<br>• Higher education in Finance, Management Control, Accounting, or Management (Master's degree level).<br>• Minimum 5 to 8 years of experience in management control, including successful experience in a management role.<br>• Excellent command of Excel, reporting tools, and ERP systems; knowledge of Business Intelligence tools is a plus.<br>• Strong skills in financial analysis, modeling, and performance management.<br>• Leadership, ability to unite teams and support change.<br>• Excellent analytical, synthesis, and decision-making skills.<br>• Rigor, autonomy, organizational skills, and results-oriented.<br>• Good interpersonal skills and excellent communication with stakeholders at different levels.<br>&nbsp;</p><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a talented Sales Supervisor to join us. At Hikma you ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p><p>If you want to be part of a team that cares about impact, this is the place for you.</p><p><b>Key Responsibilities:</b></p><ul><li>Lead and support the Medical Representatives in achieving their objectives.</li><li>Implement the commercial and promotional strategy within the assigned territory.</li><li>Monitor performance indicators and develop appropriate action plans.</li><li>Conduct field visits and provide regular coaching to the sales team.</li><li>Assess, motivate, and develop team members capabilities.</li><li>Ensure accurate CRM data and timely commercial reporting.</li><li>Build strong professional relationships with healthcare stakeholders.</li><li>Ensure compliance with internal procedures and pharmaceutical regulatory and ethical requirements.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><ul><li>Bachelor s degree or higher.</li><li>At least 9 years of experience in pharmaceutical sales or medical promotion.</li><li>Proven experience in team supervision or people management.</li><li>Strong leadership, coaching, analytical, and negotiation skills.</li><li>Good command of French and CRM tools.</li><li>English is an advantage.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Air Arabia</strong> is defined by a deeply <strong>human and collaborative</strong> culture, where trust, teamwork, and mutual support guide everyday operations.<br> Managers maintain a close, supportive presence, ensuring a stable and empowering work environment for all employees.<br> This people-centric mindset is reinforced by strong <strong>structure and process discipline</strong>, essential for quality, reliability, and safety in aviation.<br> <strong>Performance</strong>, ambition, and a healthy competitive spirit contribute to the company’s drive, while <strong>innovation</strong> supports continuous improvement in a fast-evolving industry. </p><br><br> <br> Job : <p><strong>Job Purpose</strong></p><br><br><p>Nominated by the airline and accepted by the respective civil aviation authority as "Post Holder", the job holder shall monitor and verify all activities in the areas of Flight Operations, Ground Operations, Flight Training, and Engineering Maintenance ensuring all are being carried under the supervision of the relevant "Nominated Post Holder" in compliance with the airline, respective civil aviation authority, and other Regulatory Bodies' standard requirements and regulations.&nbsp;</p><br><br><p><strong>Key Result Responsibilities</strong></p><br><br><p>1- Leads the "Quality Assurance" team and operational activities ensuring all are as per standards, rules and regulations required by the respective civil aviation authority, manufacturer's manuals, and the airline's adopted policies and procedures with focus on safety, efficiency, cost-effectiveness, and human factors considerations.<br>2- Verifies and ensures that Company's established operations, policies, procedures and internal rules and regulations are met under the supervision of the relevant "Nominated Post Holder" and are in compliance and accordance with:<br>a. Conditions and Restrictions of the AOC.<br>b. Applicable Regulatory Requirements<br>c. All relevant Authority Regulations and additional standards set by the Airline.<br>3- Acts as the ultimate accountable manager to ensure that "Quality Assurance Program" is adequately and timely established and implemented in compliance and accordance with applicable regulations and approved manuals.<br>4- Plans, implements and monitors the annual audit plan and inspections; identifies non-conformities, problems or deficiencies and proposes corrective measures and alternative solutions. Monitors and assures that corrective actions are timely taken and placed effective by the responsible line manager.<br>5- Advises the "Accountable Manager" on Quality related matters and supports with needed information and independent assessment of audits and inspections results as well on correction loops as a regular standard basis for the formal management's evaluation of the Quality System effectiveness.<br>6- Establishes effective working relationships/liaises with the respective civil aviation authority, regulatory bodies, Airbus, OEMs, Suppliers, Vendors and Airline Customers, etc., to pursue and facilitate function related needs.</p><br><br><p>7- Sets, implements, and enforces the overall "Quality Assurance" system: policies, procedures, manuals based on regulations, inputs, and recommendations from the Department /Function Heads and Line Managers.</p><br><br><p>8- Establishes, promotes and maintains a corporate culture where "Quality" and "Safety" have top priority in all activities run by all employees (quality and safety awareness) and ensures all aspects of airline operations comply with the Airline's aviation safety Program.</p><br><br><p>9- Partners with departments to ensure all concerns of the "Manager Safety" and "Manager Security" are addressed to concerned, investigated, and resolved in compliance with the Airline's Safety Program.<br>10- Collaborates with Stakeholders such as Legal, Finance, HR and other cross-functional departments and teams to carry out function-related work ensuring timely delivery, efficiency, and cost-effectiveness in utilization of resources, systems and tools.<br>11- Manages the skills and performance of the "Quality Team" with focus on knowledge sharing, process improvement as well as career enhancement. Motivates, coaches, mentors and monitors the overall performance of the team members to achieve high standards in delivering results.<br>12- Partners with HR to set objectives and identify KPIs for the respective team members; ensures his/her subordinates are fully aware and knowledgeable of their targets. Provides on-going support and supervision to the team members to assist them achieve their goals and bridge any gaps identified.<br>13- Provides necessary guidance and support to the Hubs on various matters (policies, procedures, regulations, contracts, communication with vendors, etc.) to assist them in their audit checks.<br>14- Represents the airline officially at the "Authorities", "Regulatory Bodies" and externally in all "Quality" related matters, meetings and events.<br>&nbsp;</p><br><br> <br> Required profile : <p><strong>Qualifications (Academic, training, languages)</strong></p><br><br><p>Post Holder Maintenance/Post Holder Operations</p><br><br><p>Aircraft Maintenance Engineer Licence (CAR66- AMEL),and/or a Bachelor degree in Aircraft Engineering/Aeronautical/Auditing or equivalent;<br>Alternately, a diploma or certificate in the related field and/or ATPL (Airline Transport Pilot License - more than 3000 FH) from a recognized institution combined with needed experience and exposure.<br>Must have completed formal aeronautical maintenance training if it was not his/her major.<br>Must be eligible for approval by the respective civil aviation authority as Manager Quality Assurance "Post Holder".<br>Certificates related to Auditing, Quality Assurance and/or Compliance such as IOSA or ISO - Lead Assessor are highly desirable and some may be treated as conditional for this role.<br>Proficient in Microsoft Office (Advanced Excel and PowerPoint)<br>Excellent command over both written and verbal communication skills: reporting, presentations, etc.<br>Fluent in English Language &amp; national language of country of employment is a plus.</p><br><br><p><strong>Work Experience</strong></p><br><br><p>&nbsp;- 8+ years of working experience in different disciplines in the aviation/airline industry, with a minimum of 4 years at least leading the "Quality Assurance" or "Compliance" function; low cost airline experience is a plus.<br>- Extensive knowledge in civil aviation authority and regulatory bodies' rules and regulations and requirements pertaining to Flight Operations, Ground Operations, Flight Training, and Engineering Maintenance: policies, procedures, manuals, certification, and licensing.<br>- General knowledge in ICAO ISARPS.<br>- In-depth knowledge and experience in airline documentation and records control systems.<br>- Aircrafts technical knowledge and relative exposure to aircrafts maintenance is a plus.<br>- Comprehensive knowledge and working exposure to Safety and Security functional requirements and measures in airlines; knowledgeable in internal/external audit practices.<br>- Experienced in managing the continuing airworthiness of aircrafts in line with Authorities, Manufacturers, and OEMs standard requirements.<br>- Experienced in designing and implementing policies, procedures and manuals as per business needs and in line with adopted regulations and approved quality standards.<br>- Influential at all levels including internal and external parties; experienced in managing relationships at work place and managing a diverse team of people (Skills/Experience).<br>- Proven skills in analysing data, identifying pitfalls and recommending corrective measures.<br>- Cost-oriented, possesses effective problem solving and decision making skills.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Performance et support</p><br><br><p>Qualite - Assurance qualite operations</p><br><br><p>Process Quality Assurance Manager F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur &amp; Cadre</p><br><br><p>Temps complet</p><br><br><p>Rattaché(e) à la Direction Qualité, votre rôle principale sera d'assurer le respect des exigences clients/autorités pour garantir la conformité des processus<br>Ainsi de stimuler l'amélioration continue, garantir la performance et de faire vivre le système qualité/safety et accompagner son appropriation par tous<br>En particulier, votre mission consistera à :<br>Comprendre et décliner les attentes / exigences du client et des autorités. <br>Accompagner le personnel à la compréhension et à l'application des exigences clients et autorités<br>Etre le point focal qualité de son périmètre lors des audits internes et externes.<br> Protéger le client de la non-qualité<br> Piloter, participer et accompagner les enquêtes et analyses causales<br> Analyser les non-conformités vis-à-vis des potentiels impacts sur la sécurité des vols<br>Piloter la mise en place des actions de sécurisation pour chaque écart et non-qualité exportée<br> Traiter les non-conformités de sa responsabilité<br>S'assurer que chaque DAC/CAR est correctement pilotée par le responsable de l'écart<br>Réunir les éléments permettant la clôture les DAC/CAR<br>Stimuler l'amélioration continue<br>Garantir la performance<br>Participer à l'obtention de la qualité de façon efficace<br>Définir les indicateurs qualité de son périmètre en collaboration avec la hiérarchie du ou des secteurs<br>Identifier et aider à la mise en place du plan d'actions pour réduire les coûts de non-qualité et les réclamations clients<br>Privilégier la prévention et l'anticipation<br>Partager les Retours d'Expérience et retours au déclarant<br> Définir, planifier et réaliser les surveillances associées à son périmètre<br> Vérifier l'efficacité des actions correctives et préventives<br>Piloter le plan d'actions issu du Safety Management System / Screening Committee<br>Participer à la mise à jour des risques selon le Safety Management System.<br>Etre le relai du déploiement des démarches pour l'amélioration de la qualité (FH, FOD, …)<br>Faire vivre un système qualité simple et approprié par tous<br>Garantir l'application de la politique qualité, le respect des fondamentaux qualité et l'application des procédures du Système de Management de la qualité et de la Sécurité<br>Former et sensibiliser le personnel aux fondamentaux qualité et au Système de Management de la Qualité et de la Sécurité<br>Surveiller le processus de qualification du personnel<br>Valider la (re)qualification des installations procédés spéciaux<br>Participer au processus de validation industrielle<br>Participer au processus d'amendement des listes de capacité</p><br><br><p>Vous êtes de formation Bac+5 en Ingénierie ou équivalent, vous avez une expérience de 8 ans et plus dans un poste similaire idéalement dans le secteur aéronautique<br>Vous êtes Rigoureux(se), doté(e) d'un fort leadership, d'un esprit d'analyse et d'un sens de l'innovation, vous appréciez le travail en équipe alors ce poste est fait pour vous !</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Cnexia</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a <strong>collaborative dimension</strong>, promoting trust, teamwork and close managerial support. It also integrates an <strong>innovation component</strong> that encourages initiative, adaptability and experimentation. Finally, a structured <strong>organizational culture</strong> underpins the whole by ensuring process rigor, reliability and operational efficiency. </p><br><br> <br> Job : <p><span> Design and Governance of the QMS (Quality Management System): Define and structure the process map for all departments.</span></p><br><br><p><span> Define and structure the process map for all departments (HR, IT, Operations, Shared Services).</span></p><br><br><p><span> Establish and manage the RACI Matrix to clarify responsibilities at each step of key processes.</span></p><br><br><p><span> Support and Quality Culture: Assist operational staff in formalizing their procedures and operating methods.</span></p><br><br><p><span> Audit and Continuous Improvement: Conduct regular internal audits.</span></p><br><br><p><span> Identify non-conformities, analyze root causes, and monitor the implementation of corrective action plans.</span></p><br><br> <br> Required profile : <strong>Job Offer Description</strong><br><p><span> Design and Governance of the QMS (Quality Management System): Define and structure the process map for all departments.</span></p><br><br><p><span> Define and structure the process map for all departments (HR, IT, Operations, Shared Services).</span></p><br><br><p><span> Establish and manage the RACI Matrix to clarify responsibilities at each step of key processes.</span></p><br><br><p><span> Support and Quality Culture: Assist operational staff in formalizing their procedures and operating methods.</span></p><br><br><p><span> Audit and Continuous Improvement: Conduct regular internal audits.</span></p><br><br><p><span> Identify non-conformities, analyze root causes, and monitor the implementation of corrective action plans.</span></p><br><br><strong>Required Skills and Experience</strong><br><p> Education: Master's degree (Bac+5) in Quality Management, Process Engineering.</p><br><br><p> Perfect command of the English language.</p><br><br><p> Perfect command of Excel and PowerPoint.</p><br><br><p> A results-oriented approach to problem-solving.</p><br><br><p> Flexibility for inter-site work.</p><br><br><p> Mastery of a quality management standard (ISO9001, COPC, or other similar standard).</p><br><br><p> Ability to audit complex processes.</p><br><br><p> Design of RACI matrices.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Air Arabia</strong> is defined by a deeply <strong>human and collaborative</strong> culture, where trust, teamwork, and mutual support guide everyday operations.<br> Managers maintain a close, supportive presence, ensuring a stable and empowering work environment for all employees.<br> This people-centric mindset is reinforced by strong <strong>structure and process discipline</strong>, essential for quality, reliability, and safety in aviation.<br> <strong>Performance</strong>, ambition, and a healthy competitive spirit contribute to the company’s drive, while <strong>innovation</strong> supports continuous improvement in a fast-evolving industry. </p><br><br> <br> Job : <p><u><strong>Job Purpose</strong></u></p><br><br><p>Research information security, fraud prevention techniques and recommend approaches for improving security posture. Participate in organizational policy setting to reduce the risk of loss from fraud, abuse and policies and procedures compliance violations.</p><br><br><p><u><strong>Key Result Responsibilities</strong></u></p><br><br><ul><li>Conduct the Fraud monitoring work and reduce the Fraud per Sales Ratio (FSR),</li><li>Conduct all facets of credit card fraud detection and prevention,</li><li>Must remain aware of new fraudulent activities that may violate security measures and participate in developing security procedures to minimize the risk of fraud,</li><li>Prepare monthly fraud transactions report made Via Contact Center,</li><li>Participate to Develop policies and procedures, ensure their implementation and monitor compliance.</li><li>Participate in Controls, field visits and investigations (non-disciplinary) as per agreed plan,</li><li>Participate in Evaluates the efficiency of internal processes and procedures; identifies risks, and irregularities in performance,</li><li>Maintains good working relationships with all departments, management and staff ensuring professional independence. </li></ul> <br> Required profile : <p><u><strong>Qualifications (Academic, training, languages)</strong></u></p><br><br><br><ul><li>Bachelor's degree in accounting/finance/business administration or equivalent; alternately a diploma in a related field combined with the needed working experience.</li><li>Proficiency in Microsoft Office</li><li>Highly analytical with good skills.</li><li>Fluent in English Language (French and Arabic are a plus).</li><li>In depth understanding of payment processing (credit card, ACH).</li><li>Proven skills in analyzing data,</li><li>Cost-oriented, possesses effective persuasive, negotiation and problem-solving skills.</li></ul><p><br><u><strong>Work Experience</strong></u></p><br><br><ul><li>3 + years of experience in consumer fraud mitigation in an online environment</li><li>2+ years of experience in Internal Control, Finance or Accounting in any service industry, preferably in the Airlines or Aviation Industry; low-cost airline experience is an advantage.</li><li>Professional membership / certification in Aviation industry is an advantage. </li></ul> <br><br> </div>