Restaurants Manager Jobs in Morocco
1348 Jobs Found
<h2 class="h5">Job description</h2>
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<p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br>
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<br> Company culture : <p><strong>McDonald’s Morocco</strong> is built on a <strong>cooperative culture</strong> that values people, teamwork and mutual support. A close management approach encourages guidance, empowerment and collective commitment. This collaborative foundation is complemented by a <strong>strong performance-driven mindset</strong>, focused on results and customer satisfaction. It operates within a <strong>well-structured organizational framework</strong> that ensures efficiency, quality and consistency, with innovation playing a more focused supporting role.
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<br> Job : <p>Le Manager (le 2ème assistant) est le garant d'une bonne gestion du restaurant, il veille tout le temps sur la qualité, le service, la propreté pendant son shift et la sécurité des biens et des collaborateurs du restaurant.</p><br><br><p><strong>Main activities</strong></p><br><br><ul><li>Ensure that all staff prioritize customer satisfaction, respecting McDonald's standards for Safety, Food Safety, Quality, Service, and Cleanliness;</li><li>Ensure the opening and/or closing of the restaurant;</li><li>Manage stock and supplies;</li><li>Schedule team members' hours and non-productive tasks;</li><li>Evaluate team members' performance;</li><li>Manage the team members' training system;</li><li>Ensure the execution of preventive maintenance tasks;</li></ul><p><strong>Professional development</strong></p><br><br><p>If they have the potential in terms of behavioral, managerial, and operational skills, they can move up to the position of 1st assistant after meeting the criteria for the nomination board and potentially securing the position of restaurant manager once their skills are confirmed.</p><br><br> <br> <br> Required profile : <p>The position is open to those with a Bac +2 degree or higher, regardless of the field of study. Previous experience in Management, Customer Relations, Sales, etc., is desirable for this role.</p><br><br><p><strong>Skills</strong></p><br><br><ul><li>Customer relations mastery</li><li>Team management</li><li>Professional practice of the French language</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br>
<br>
<br> Company culture : <p><strong>McDonald’s Morocco</strong> is built on a <strong>cooperative culture</strong> that values people, teamwork and mutual support. A close management approach encourages guidance, empowerment and collective commitment. This collaborative foundation is complemented by a <strong>strong performance-driven mindset</strong>, focused on results and customer satisfaction. It operates within a <strong>well-structured organizational framework</strong> that ensures efficiency, quality and consistency, with innovation playing a more focused supporting role.
</p><br><br>
<br> Job : <p>The Manager (the 2nd assistant) is responsible for the good management of the restaurant. They always ensure quality, service, cleanliness during their shift, and the safety of the restaurant's property and employees.</p><br><br><p><strong>Main Activities</strong></p><br><br><ul><li>Ensure that all staff prioritize customer satisfaction, while respecting McDonald's standards for Safety, Food Safety, Quality, Service, and Cleanliness;</li><li>Oversee the opening and/or closing of the restaurant;</li><li>Manage stock and supplies;</li><li>Schedule team members' hours and non-productive tasks;</li><li>Evaluate team members' performance;</li><li>Manage the team members' training system;</li><li>Ensure the execution of preventive maintenance tasks;</li></ul><p><strong>Professional Development</strong></p><br><br><p>If they have the potential in terms of behavioral, managerial, and operational skills, they can move up to the position of 1st assistant after meeting the criteria for the appointment board and potentially become a restaurant director once their skills are confirmed.</p><br><br> <br> Required profile : <p>The position is open to those with a Bac+2 degree or higher, regardless of the field of study. Previous experience in Management, Customer Relations, Sales, etc., is desirable for this role.</p><br><br><p><strong>Skills</strong></p><br><br><ul><li>Mastery of customer relations</li><li>Team leadership</li><li>Professional proficiency in the French language</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br>
<br>
<br> Company culture : <p><strong>McDonald’s Morocco</strong> is built on a <strong>cooperative culture</strong> that values people, teamwork and mutual support. A close management approach encourages guidance, empowerment and collective commitment. This collaborative foundation is complemented by a <strong>strong performance-driven mindset</strong>, focused on results and customer satisfaction. It operates within a <strong>well-structured organizational framework</strong> that ensures efficiency, quality and consistency, with innovation playing a more focused supporting role.
</p><br><br>
<br> Job : <p>The Manager (the 2nd assistant) is responsible for the good management of the restaurant. They constantly ensure quality, service, cleanliness during their shift, and the safety of the restaurant's assets and employees.</p><br><br><p><strong>Main Activities</strong></p><br><br><ul><li>Ensure that all staff prioritize customer satisfaction, while respecting McDonald's standards for Safety, Food Safety, Quality, Service, and Cleanliness;</li><li>Oversee the opening and/or closing of the restaurant;</li><li>Manage stock and supplies;</li><li>Schedule team members' hours and non-productive tasks;</li><li>Evaluate team members' performance;</li><li>Manage the team members' training system;</li><li>Ensure the execution of preventive maintenance tasks;</li></ul><p><strong>Professional Development</strong></p><br><br><p>If they have the potential in terms of behavioral, managerial, and operational skills, they can be promoted to the position of 1st Assistant after meeting the criteria for the appointment board and potentially become a Restaurant Director once their skills are confirmed.</p><br><br> <br> <br> Required profile : <p>This position is open to individuals with a Bac+2 degree or higher, regardless of the field of study. Prior experience in Management, Customer Relations, Sales, etc., is desirable for this role.</p><br><br><p><strong>Skills</strong></p><br><br><ul><li>Mastery of customer relations</li><li>Team leadership</li><li>Professional proficiency in the French language</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br>
<br>
<br> Company culture : <p><strong>McDonald’s Morocco</strong> is built on a <strong>cooperative culture</strong> that values people, teamwork and mutual support. A close management approach encourages guidance, empowerment and collective commitment. This collaborative foundation is complemented by a <strong>strong performance-driven mindset</strong>, focused on results and customer satisfaction. It operates within a <strong>well-structured organizational framework</strong> that ensures efficiency, quality and consistency, with innovation playing a more focused supporting role.
</p><br><br>
<br> Job : <p>The Manager (the 2nd Assistant) is responsible for the good management of the restaurant. They constantly ensure quality, service, cleanliness during their shift, and the safety of the restaurant's property and employees.</p><br><br><p><strong>Main Activities</strong></p><br><br><ul><li>Ensure that all staff prioritize customer satisfaction, while respecting McDonald's standards for Safety, Food Safety, Quality, Service, and Cleanliness;</li><li>Manage the opening and/or closing of the restaurant;</li><li>Manage stock and supplies;</li><li>Schedule team members' hours and non-productive tasks;</li><li>Evaluate team members' performance;</li><li>Manage the team members' training system;</li><li>Ensure the execution of preventive maintenance tasks;</li></ul><p><strong>Professional Development</strong></p><br><br><p>If they have the potential in terms of behavioral, managerial, and operational skills, they can progress to the position of 1st Assistant after meeting the criteria for the appointment committee and potentially obtaining the position of Restaurant Director once their skills are confirmed.</p><br><br> <br> <br> Required profile : <p>This position is open to those with a Bac+2 degree or higher, regardless of the field of study. Prior experience in Management, Customer Relations, Sales, etc., is desirable for this role.</p><br><br><p><strong>Skills</strong></p><br><br><ul><li>Mastery of customer relations</li><li>Team leadership</li><li>Professional command of the French language</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br>
<br>
<br> Company culture : <p><strong>McDonald’s Morocco</strong> is built on a <strong>cooperative culture</strong> that values people, teamwork and mutual support. A close management approach encourages guidance, empowerment and collective commitment. This collaborative foundation is complemented by a <strong>strong performance-driven mindset</strong>, focused on results and customer satisfaction. It operates within a <strong>well-structured organizational framework</strong> that ensures efficiency, quality and consistency, with innovation playing a more focused supporting role.
</p><br><br>
<br> Job : <p>The Manager (the 2nd Assistant) is responsible for the good management of the restaurant. They constantly ensure quality, service, cleanliness during their shift, and the safety of the restaurant's assets and employees.</p><br><br><p><strong>Main Activities</strong></p><br><br><ul><li>Ensure that all staff prioritize customer satisfaction, while respecting McDonald's standards for Safety, Food Safety, Quality, Service, and Cleanliness;</li><li>Manage the opening and/or closing of the restaurant;</li><li>Manage stock and supplies;</li><li>Schedule crew hours and non-productive tasks;</li><li>Evaluate crew performance;</li><li>Manage the crew training system;</li><li>Ensure the execution of preventive maintenance tasks;</li></ul><p><strong>Professional Development</strong></p><br><br><p>If they have the potential in terms of behavioral, managerial, and operational skills, they can advance to the position of 1st Assistant after meeting the criteria for the nomination board and potentially become a Restaurant Director once their skills are confirmed.</p><br><br> <br> <br> Required profile : <p>This role is accessible to those with a Bac+2 degree or higher, regardless of the field of study. Previous experience in Management, Customer Relations, Sales, etc., is desirable for this position.</p><br><br><p><strong>Skills</strong></p><br><br><ul><li>Mastery of customer relations</li><li>Team leadership</li><li>Professional command of the French language</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br>
<br>
<br> Company culture : <p><strong>McDonald’s Morocco</strong> is built on a <strong>cooperative culture</strong> that values people, teamwork and mutual support. A close management approach encourages guidance, empowerment and collective commitment. This collaborative foundation is complemented by a <strong>strong performance-driven mindset</strong>, focused on results and customer satisfaction. It operates within a <strong>well-structured organizational framework</strong> that ensures efficiency, quality and consistency, with innovation playing a more focused supporting role.
</p><br><br>
<br> Job : <p>The Manager (the 2nd assistant) is responsible for the good management of the restaurant. They constantly ensure quality, service, cleanliness during their shift, and the safety of the restaurant's property and employees.</p><br><br><p><strong>Main Activities</strong></p><br><br><ul><li>Ensure that all staff prioritize customer satisfaction, while respecting McDonald's standards for Safety, Food Safety, Quality, Service, and Cleanliness;</li><li>Manage the opening and/or closing of the restaurant;</li><li>Manage stock and supplies;</li><li>Plan employee hours and non-productive tasks;</li><li>Evaluate employee performance;</li><li>Manage the employee training system;</li><li>Ensure the execution of preventive maintenance tasks;</li></ul><p><strong>Professional Development</strong></p><br><br><p>If they have the potential in terms of behavioral, managerial, and operational skills, they can advance to the position of 1st Assistant after meeting the criteria for the nomination board and potentially secure the position of Restaurant Manager once their skills are confirmed.</p><br><br> <br> Required profile : <p>This position is open to individuals with a Bac+2 level or higher, regardless of the specific diploma. Prior experience in Management, Customer Relations, Sales, etc., is desirable for this role.</p><br><br><p><strong>Skills</strong></p><br><br><ul><li>Customer relationship mastery</li><li>Team leadership</li><li>Professional proficiency in the French language</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br>
<br>
<br> Company culture : <p><strong>McDonald’s Morocco</strong> is built on a <strong>cooperative culture</strong> that values people, teamwork and mutual support. A close management approach encourages guidance, empowerment and collective commitment. This collaborative foundation is complemented by a <strong>strong performance-driven mindset</strong>, focused on results and customer satisfaction. It operates within a <strong>well-structured organizational framework</strong> that ensures efficiency, quality and consistency, with innovation playing a more focused supporting role.
</p><br><br>
<br> Job : <p>The Manager (the 2nd assistant) is responsible for the good management of the restaurant. They always ensure quality, service, cleanliness during their shift, and the safety of the restaurant's property and employees.</p><br><br><p><strong>Main Activities</strong></p><br><br><ul><li>Ensure that all staff prioritize customer satisfaction, while respecting McDonald's standards for Safety, Food Safety, Quality, Service, and Cleanliness;</li><li>Manage the opening and/or closing of the restaurant;</li><li>Manage stock and supplies;</li><li>Schedule employee hours and non-productive tasks;</li><li>Evaluate employee performance;</li><li>Manage the employee training system;</li><li>Ensure the execution of preventive maintenance tasks;</li></ul><p><strong>Professional Development</strong></p><br><br><p>If they have the potential in terms of behavioral, managerial, and operational skills, they can advance to the position of 1st assistant after meeting the criteria for the appointment committee and potentially securing the position of restaurant director once their skills are confirmed.</p><br><br> <br> <br> Required profile : <p>This role is open to those with a Bac+2 degree or higher, regardless of the field of study. Previous experience in Management, Customer Relations, Sales, etc., is desirable for this position.</p><br><br><p><strong>Skills</strong></p><br><br><ul><li>Mastery of customer relations</li><li>Team management</li><li>Professional proficiency in the French language</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br>
<br>
<br> Company culture : <p><strong>McDonald’s Morocco</strong> is built on a <strong>cooperative culture</strong> that values people, teamwork and mutual support. A close management approach encourages guidance, empowerment and collective commitment. This collaborative foundation is complemented by a <strong>strong performance-driven mindset</strong>, focused on results and customer satisfaction. It operates within a <strong>well-structured organizational framework</strong> that ensures efficiency, quality and consistency, with innovation playing a more focused supporting role.
</p><br><br>
<br> Job : <p>The Manager (the 2nd assistant) is responsible for the good management of the restaurant, always ensuring quality, service, cleanliness during their shift, and the safety of the restaurant's property and employees.</p><br><br><p><strong>Main Activities</strong></p><br><br><ul><li>Ensure that all staff prioritize customer satisfaction, while respecting McDonald's standards for Safety, Food Safety, Quality, Service, and Cleanliness;</li><li>Ensure the opening and/or closing of the restaurant;</li><li>Manage stock and supplies;</li><li>Plan crew members' hours and non-productive tasks;</li><li>Evaluate the performance of crew members;</li><li>Manage the crew members' training system;</li><li>Ensure the execution of preventive maintenance tasks;</li></ul><p><strong>Professional Development</strong></p><br><br><p>If they have the potential in terms of behavioral, managerial, and operational skills, they can advance to the position of 1st assistant after meeting the criteria to pass the appointment board and possibly obtain the position of restaurant director once their skills are confirmed.</p><br><br> <br> <br> Required profile : <p>This position is open to individuals with a Bac+2 degree or higher, regardless of the field of study. Prior experience in Management, Customer Relations, Sales, etc., is desirable for this role.</p><br><br><p><strong>Skills</strong></p><br><br><ul><li>Mastery of customer relations</li><li>Team leadership</li><li>Professional command of the French language</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
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Job : <p>We are recruiting for a major player in the restaurant sector a Store Manager.</p><br><br><p><strong>Main tasks:</strong></p><br><br><p>Ensure the operational and commercial management of the point of sale.<br>Drive store performance and ensure sales targets are met.<br>Supervise, train, and support teams daily.<br>Organize schedules and ensure optimal resource management.<br>Offer a quality customer experience and ensure an excellent level of service.<br>Oversee inventory, ordering, and supply management.<br>Implement commercial actions and promotional operations.<br>Monitor performance indicators and propose improvement actions.<br>Ensure compliance with procedures and hygiene and safety standards.</p><br><br> <br> <br> Required profile : <p>Bachelor's degree (Bac+3) in commerce, management, or equivalent field.<br>Minimum 5 years of experience in store management, ideally in the restaurant, retail, or large distribution sector.<br>Excellent team management and leadership skills.<br>Sense of leadership, organization, and decision-making.<br>Strong customer focus and service orientation.<br>Proficiency in commercial performance indicators and management tools.<br>Ability to work in a dynamic environment and manage priorities.<br>Rigor, autonomy, and initiative.</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>JOB SUMMARY</b> Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.</p><p>CORE WORK ACTIVITIES</p><p>Assisting in Management of Restaurant Team</p><ul><li>Handles employee questions and concerns.</li><li>Monitors employees to ensure performance expectations are met.</li><li>Provides feedback to employees based on observation of service behaviors.</li><li>Assists in supervising daily shift operations.</li><li>Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.</li><li>Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.</li></ul><p>Conducting Day-to-Day Restaurant Operations</p><ul><li>Ensures all employees have proper supplies, equipment and uniforms.</li><li>Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.</li><li>Ensures compliance with all restaurant policies, standards and procedures.</li><li>Monitors alcohol beverage service in compliance with local laws.</li><li>Manages to achieve or exceed budgeted goals.</li><li>Performs all duties of restaurant employees and related departments as necessary.</li><li>Opens and closes restaurant shifts.</li></ul><p>Providing Exceptional Customer Service</p><ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li><li>Encourages employees to provide excellent customer service within guidelines.</li><li>Handles guest problems and complaints, seeking assistance from supervisor as necessary.</li><li>Strives to improve service performance.</li><li>Sets a positive example for guest relations.</li><li>Assists in the review of comment cards and guest satisfaction results with employees.</li><li>Meets and greets guests.</li></ul><p>Conducting Human Resource Activities</p><ul><li>Supervises on-going training initiatives.</li><li>Uses all available on the job training tools for employees.</li><li>Communicates performance expectations in accordance with job descriptions for each position.</li><li>Coaches and counsels employees regarding performance on an on-going basis.</li></ul><p>Additional Responsibilities</p><ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li><li>Assists servers and hosts on the floor during meal periods and high demand times.</li><li>Recognizes good quality products and presentations.</li><li>Supervises daily shift operations in absence of Restaurant Manager.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li><li>OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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Job : <p>Join a dynamic brand in the <strong>Hospitality / Restaurant</strong> sector as a <strong>Community Manager</strong>, in the heart of the vibrant city of <strong>Casablanca</strong>. If you aspire to shape and boost the online presence of a recognized brand, this opportunity is for you. Your main mission will be to captivate our audience, engage our digital communities, and strengthen our brand image through innovative communication strategies.</p><br><br><p>The main goal is to develop and increase our online recognition, by actively engaging our community and transforming digital interactions into positive and memorable experiences. It will be about being the voice of our establishment, ensuring coherent and impactful communication that reflects our values and excellence.</p><br><br><p>Your responsibilities will include defining and implementing the social media strategy, creating engaging and relevant content (texts, visuals, videos), daily management of different platforms (Facebook, Instagram, Twitter, LinkedIn, etc.), managing interactions with followers, competitive and industry monitoring, as well as tracking and analyzing performance through key indicators. You will also collaborate with the marketing and communication teams to align actions and ensure a consistent brand presence.</p><br><br> <br> <br> Required profile : <p>A <strong>Bac +4</strong> (Master's degree level) education is required, ideally in <strong>Communication, Advertising, Public Relations, or Marketing</strong>. A solid understanding of digital marketing challenges and an affinity for the Hospitality/Restaurant industry would be a major asset.</p><br><br><p>We are looking for someone with <strong>3 to 5 years of experience,</strong> ideally in the retail sector. Successful experience in managing online communities and creating digital campaigns will be particularly appreciated.</p><br><br><ul><li>Mastery of social media platforms and their management tools.</li><li>Excellent writing skills and impeccable spelling.</li><li>Creativity and aesthetic sense for visual content design.</li><li>Ability to analyze data and draw relevant conclusions.</li><li>Interpersonal skills and customer service orientation.</li><li>Proactivity, autonomy, and rigor in project management.</li><li>Good knowledge of the Hospitality / Restaurant sector.</li></ul><p>If you are passionate about building connections and the art of telling digital stories, and you want to leave your mark in a stimulating environment, this opportunity is for you. Apply now by clicking the button "Send my CV to the recruiter".</p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
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Job : <p>The CHR Sector Manager is responsible for developing sales in the CHR channel (Hotels, Restaurants, Cafes, Collectivities, and Resorts) in their region.</p><br><br><p>Main tasks:</p><br><br><p>- Ensure the deployment of the commercial strategy for the CHR channel.</p><br><br><p>- Ensure the prospecting and development of the CHR sector client portfolio.</p><br><br><p>- Supervise and control the sales team directly and/or indirectly.</p><br><br><p>- Propose actions to develop the channel (promotional actions and others) and ensure their implementation after approval.</p><br><br><p>- Develop market share with key clients.</p><br><br><p>- Analyze sales performance (revenue, losses, unsold items, packaging, outstanding customer credit...)</p><br><br><p>- Provide regular reports: information on activity, competition, and the market.</p><br><br><p>- Lead weekly meetings with sales teams.</p><br><br> <br> <br> Required profile : <p>- Holder of a Bac+5 degree in Commerce or Marketing, with 3 to 5 years of experience in a similar role.</p><br><br><p>- Mastery of sales and management techniques suitable for this type of business.</p><br><br><p>- Possesses excellent sales and customer relations skills.</p><br><br><p>- Sense of responsibility, autonomy, rigor, negotiation skills, and ability to make suggestions.</p><br><br><p>- Perfectly bilingual French/Arabic, English would be a plus.</p><br><br><p>- Type B driving license. </p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Assisting in Management of Restaurant Team<br>• Handles employee questions and concerns.<br>• Monitors employees to ensure performance expectations are met.<br>• Provides feedback to employees based on observation of service behaviors.<br>• Assists in supervising daily shift operations.<br>• Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.<br>• Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.<br>Conducting Day-to-Day Restaurant Operations<br>• Ensures all employees have proper supplies, equipment and uniforms.<br>• Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.<br>• Ensures compliance with all restaurant policies, standards and procedures.<br>• Monitors alcohol beverage service in compliance with local laws.<br>• Manages to achieve or exceed budgeted goals.<br>• Performs all duties of restaurant employees and related departments as necessary.<br>• Opens and closes restaurant shifts.<br>Providing Exceptional Customer Service<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Encourages employees to provide excellent customer service within guidelines.<br>• Handles guest problems and complaints, seeking assistance from supervisor as necessary.<br>• Strives to improve service performance.<br>• Sets a positive example for guest relations.<br>• Assists in the review of comment cards and guest satisfaction results with employees.<br>• Meets and greets guests.<br>Conducting Human Resource Activities<br>• Supervises on-going training initiatives.<br>• Uses all available on the job training tools for employees.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Coaches and counsels employees regarding performance on an on-going basis.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Restaurant Manager.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Company: Nestl Maroc SA</p>
<p>Location: Casablanca</p>
<p>Full-time</p>
<p> <strong> </strong> </p>
<p> <strong>POSITION SUMMARY</strong> </p>
<p>The Assistant Manager, Sales role is to drive sales with the Food Services customers driven by laser sharp focus behind out of home channels( ( Hotels, Restaurant, Petrol Stations, Catering, Airlines and Workplace).This will be achieved by ensuring new customer acquisition augmented by strengthening the weighted basket size enabled through retaining the existing customer base. </p>
<p> </p>
<p> <strong>A DAY IN THE LIFE </strong> </p>
<ul>
<li>Constantly reviews the Foodservice industry to identify key areas of growth and opportunities for improvement.</li>
<li>Identify and develop relations with key clients and decision makers within the Foodservices industry</li>
<li>Responsible for organizing your own schedule, completing deadlines and making effective use of internal information and databases.</li>
<li>Analyze the performance KPI s throughout the year and reacts accordingly to achieve the year-end target.</li>
<li>Engage with the distributor sales team/ Key accounts to develop new business opportunities.</li>
</ul>
<p> <strong> </strong> </p>
<p> <strong>WHAT WILL MAKE YOU SUCCESSFUL </strong> </p>
<ul>
<li>Bachelor Degree in Business or any other related field.</li>
</ul>
<ul>
<li>From 2 to 4 years of experience in Sales, preferred in HORECA Industry </li>
<li>Strong analytical and problem-solving skills with the ability to interpret data and make informed decisions.</li>
<li>Must have excellent communication skills (credible influencing & persuasion)</li>
<li>Very Good in Both French and English.</li>
<li>Detail-oriented with a focus on accuracy and quality.</li>
<li>Passion for delivering outstanding customer service</li>
<li>Leads Hunting and farming ability</li>
<li>Knowledge in Coffee and hot/ cold beverages is a plus</li>
</ul></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>Food & Beverage Manager<br>Are you a passionate foodie who is not afraid of thinking outside the box? Then, we have the job for you! As a Food & Beverage Manager, you will strategically lead the team to take guest satisfaction to the next level.<br>What you will be doing:<br>Lead, mentor and train the Food & Beverage Operations team<br>Ensure Food & Beverage relevant brand standards are maintained<br>Strategize on new products and service offerings<br>Create unforgettable experiences for our guests</p><br><br>Qualifications<br><br><p>Your experience and skills include:<br>Service focused personality is essential and previous leadership experience required<br>Proven ability to build and maintain good relationships with all stakeholders<br>Communicate thoughts, actions and opportunities clearly with strong networking skills<br>Ability to lead by example, believe in a strong team culture and set the scene for high performance</p><br><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company culture : <p><strong>McDonald’s Morocco</strong> is built on a <strong>cooperative culture</strong> that values people, teamwork and mutual support. A close management approach encourages guidance, empowerment and collective commitment. This collaborative foundation is complemented by a <strong>strong performance-driven mindset</strong>, focused on results and customer satisfaction. It operates within a <strong>well-structured organizational framework</strong> that ensures efficiency, quality and consistency, with innovation playing a more focused supporting role.
</p><br><br>
<br> Job : <p>Responsible for a profit center, they are in charge of the overall management of the restaurant: managerial, operational, financial, commercial, safety, and human resources, particularly concerning training and staff management (QSP, turnover, sales, team development, etc.). As a brand ambassador, serving our customers while respecting the brand's service culture, the Restaurant Manager is also responsible for welcoming our customers and ensuring their complete satisfaction by being able to analyze their needs and advise them in their choices.</p><br><br><p>Under the responsibility of the Regional Supervisor, the Manager may be required to perform any other operational versatility task that may be necessary for the smooth running of the restaurant.<br>At all times, adopting a neat and professional appearance, and behavior consistent with the brand image, the Restaurant Manager constantly ensures they convey a positive employer image. They manage all the following areas within the profit center for which they are responsible:</p><br><br><p><strong>- Profit center management:</strong></p><br><br><ul><li>Drives and controls the restaurant's activity using the management and analysis tools available;</li><li>Implements the brand's strategic orientations within the restaurant (full restaurant, online ordering, table service, etc.);</li><li>Anticipates risks (technical, financial, legal, contractual, customer, etc.) and implements preventive and evolving actions to manage them.</li><li>Reports to their superiors.</li><li>Analyzes the restaurant's results in all areas.</li></ul><p><br><strong>- Customer service;</strong></p><br><br><p><strong>- Safety:</strong></p><br><br><ul><li>Food safety;</li><li>Safety of property and people.</li></ul><p><strong>- Management of restaurant resources and personnel.<br> </strong></p><br><br> <br> <br> Required profile : <p><strong>Education:</strong></p><br><br><ul><li>Bachelor's or Master's degree (Bac +3/5) preferred in management, hotel, restaurant, or commerce.<p><strong>Experience:</strong></p><br><br><ul><li>Minimum 5 years of experience in the restaurant/hotel industry or large retail;</li><li>Successful experience in managing a profit center and managing a team.</li></ul><p><strong>Essential Skills:</strong></p><br><br><ul><li>Proficiency in Microsoft Office Suite and strong project management skills;</li><li>Customer service orientation (internal and external customers);</li><li>Good verbal and written communication skills, clear and transparent;</li><li>Management: consistently demonstrates attentiveness in management while showing leadership, discernment, conviction, influence, determination, persuasion, optimism, recognition, encouragement, accountability, and commitment to achieve results;</li><li>Synthesis and analytical skills;</li><li>Creative, innovative, and drives change: identifies and communicates opportunities for improvement in processes or ways of working, knows how to get their team to embrace change;</li><li>Teaching skills and ability to transfer knowledge and develop the skills of employees under their responsibility to motivate them and encourage them to progress professionally;</li><li>Delegates work to their teams in a consistent manner and with support;</li><li>Allows for initiative from collaborators and encourages it within the established rules;</li><li>Neat and professional appearance.</li></ul><p><br><strong>Desirable Skills:</strong></p><br><br><ul><li>Good knowledge of digital technologies.</li></ul><p><strong>Behavioral Skills:</strong></p><br><br><ul><li>Courteous, cooperative, calm, thoughtful, balanced, available, and smiling, they have a strong sense of confidentiality and know how to be patient and objective;</li><li>Rigorous and organized: they have a sense of priorities, identify the resources needed to carry out the work and achieve the restaurant's results;</li><li>Teamwork spirit: organizes, defines, and communicates priorities;</li><li>Ease and interpersonal skills,</li></ul><p><strong>Languages:</strong></p><br><br><ul><li>French / English desirable</li></ul><p><br>For equally qualified candidates, this position is open to people with disabilities.</p><br><br> </li></ul><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As an Account Manager, you ll help small- medium business partners grow by combining strategic account management with the use of ads and promotions.</p><p>You'll work closely with local restaurants to boost visibility, drive order growth, and improve retention, all while ensuring sustainable revenue acceleration in a fast-paced environment.</p><p>Establish excellent relationships with Glovo s partners through consistent and proactive communication, identifying their needs and building engagement (Partner s meetings and business reviews).</p><ul><li>Evaluate, follow up and build reports of your portfolio and KPIs periodically. Take actions to reach your goals and company OKRs.</li><li>Draw and execute plans, making your partners grow through promos negotiations, marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling) .</li><li>Optimize Glovo visibility through marketing actions with our partners (using marketing kits, merchandising, etc)</li><li>Understand, build action plans and follow up on churned and inactive partners.</li><li>Collaborate with internal & External teams to develop and implement customised solutions to meet Partners' needs, including Marketing, Operations, Finance and Customer Service.</li><li>Take full ownership of the partner onboarding process in the App from store setup to supporting their first days on Glovo with a focus on operations, marketing, and sales.</li><li>Lead new project and initiative for better portfolio management & partner experience improvement</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>2+ years of experience in high-performance account management or business consultancy. Preferably in FMCG, food-hospitality, or on-demand delivery industry.</p><ul><li>Bachelor in Business Administration, Marketing, Industrial Engineering or is a plus.</li><li>Comfortable working in a high growth and high-performance start-up with a fast pace.</li><li>Arabic Speaker with good proficiency in English</li><li>Strong Commercial skills.</li><li>Good communication and interpersonal skills</li><li>Project management skills, highly organized and detail-oriented.</li><li>Problem solver, data-driven with an analytical approach</li><li>Good knowledge of tools such as Excelsheet.</li><li>Salesforce is a plus</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Reporting to the Food and Beverage Director, the responsibilities and essential functions of the position include, but are not limited to: Consistently providing professional, friendly, and engaging service; Leading and managing the outlet team in all areas, ensuring adherence to service standards; Working in coordination with other teams for the success of the outlet; Managing customer issues and responding promptly and professionally; Participating in the recruitment and training of colleagues; Balancing operational, administrative, and team needs; Organizing team meetings at regular intervals; Optimizing revenue by regularly developing strategies, practices, and promotions with the food and beverage teams; Possessing a thorough knowledge of the menus; Managing the department's budget; Adhering to policies, procedures, and service standards related to the outlets; Adhere to all hygiene and safety policies when handling food and beverages; Other tasks, as assigned.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Previous experience in a management position in the restaurant industry as a manager or assistant manager, preferably in an Italian specialty restaurant;</font></font></li><li><font dir="auto" ><font dir="auto" >Prior experience using a point-of-sale (POS) system;</font></font></li><li><font dir="auto" ><font dir="auto" >Knowledge of Microsoft Windows applications;</font></font></li><li><font dir="auto" ><font dir="auto" >A university degree in a related discipline is preferred;</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent communication and organizational skills;</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent interpersonal and problem-solving skills;</font></font></li><li><font dir="auto" ><font dir="auto" >Particularly responsible and reliable;</font></font></li><li><font dir="auto" ><font dir="auto" >Ability to work effectively under pressure in a fast-paced environment;</font></font></li><li><font dir="auto" ><font dir="auto" >Ability to work in a team;</font></font></li><li><font dir="auto" ><font dir="auto" >Ability to focus one's attention on customer needs, while remaining calm and courteous at all times;</font></font></li><li><font dir="auto" ><font dir="auto" >Good ability to communicate in English</font></font></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company culture : <p><strong>McDonald’s Morocco</strong> is built on a <strong>cooperative culture</strong> that values people, teamwork and mutual support. A close management approach encourages guidance, empowerment and collective commitment. This collaborative foundation is complemented by a <strong>strong performance-driven mindset</strong>, focused on results and customer satisfaction. It operates within a <strong>well-structured organizational framework</strong> that ensures efficiency, quality and consistency, with innovation playing a more focused supporting role.
</p><br><br>
<br> Job : <p>The Manager (the 2nd assistant) is responsible for the good management of the restaurant. They constantly ensure quality, service, cleanliness during their shift, and the safety of the restaurant's property and employees.</p><br><br>
<p><strong>Main activities</strong></p><br><br>
<ul>
<li>Ensure that all staff prioritize customer satisfaction, while respecting McDonald’s standards for Safety, Food Safety, Quality, Service, and Cleanliness;</li>
<li>Ensure the opening and/or closing of the restaurant;</li>
<li>Manage stock and supplies;</li>
<li>Plan team members’ hours and non-productive tasks;</li>
<li>Evaluate the performance of team members;</li>
<li>Manage the team members’ training system;</li>
<li>Ensure the execution of preventive maintenance tasks;</li>
</ul>
<p><strong>Career development</strong></p><br><br>
<p>If they have the potential in terms of behavioral, managerial, and operational skills, they can move up to the position of 1st assistant after meeting the criteria for the appointment board and potentially obtaining the position of restaurant director once their skills are confirmed.</p><br><br>
<br> <br> Required profile : <p>The position is open to those with a Bac+2 level (or higher) and any diploma. Previous experience in Management, Customer Relations, Sales, etc., is desirable for this position.</p><br><br>
<p><strong>Skills</strong></p><br><br>
<ul>
<li>Mastery of customer relations</li>
<li>Team leadership</li>
<li>Professional practice of the French language</li>
</ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
<p><strong>Managing Day-to-Day Operations</strong></p>
<p> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</p>
<p> Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</p>
<p> Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p>
<p><strong>Leading Food and Beverage Team</strong></p>
<p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p>
<p> Encourages and builds mutual trust, respect, and cooperation among team members.</p>
<p> Serves as a role model to demonstrate appropriate behaviors.</p>
<p> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</p>
<p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p>
<p> Ensures and maintains the productivity level of employees.</p>
<p> Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</p>
<p> Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</p>
<p> Ensures compliance with all applicable laws and regulations.</p>
<p> Ensures compliance with food handling and sanitation standards.</p>
<p> Ensures staff understands local, state and Federal liquor laws.</p>
<p> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p>
<p> Establishes guidelines so employees understand expectations and parameters.</p>
<p> Monitors alcohol beverage service in compliance with local laws.</p>
<p><strong>Ensuring Exceptional Customer Service</strong></p>
<p> Provides services that are above and beyond for customer satisfaction and retention.</p>
<p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p>
<p> Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</p>
<p> Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</p>
<p> Empowers employees to provide excellent customer service.</p>
<p> Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</p>
<p> Handles guest problems and complaints.</p>
<p> Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</p>
<p> Ensures corrective action is taken to continuously improve service results.</p>
<p> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</p>
<p> Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).</p>
<p><strong>Managing and Conducting Human Resource Activities</strong></p>
<p> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</p>
<p> Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</p>
<p> Ensures employees are treated fairly and equitably. Strives to improve employee retention.</p>
<p> Ensures employees receive on-going training to understand guest expectations.</p>
<p> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</p>
<p> Strives to improve service performance.</p>
<p> Ensures recognition is taking place across areas of responsibility.</p>
<p><strong>Additional Responsibilities</strong></p>
<p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p>
<p> Analyzes information and evaluating results to choose the best solution and solve problems.</p>
<p> Assists servers and hosts on the floor during meal periods and high demand times.</p>
<p> Recognizes good quality products and presentations.</p>
<p> Supervises daily shift operations in absence of Assistant Restaurant Manager.</p>
<p> Oversees the financial aspects of the department including purchasing and payment of invoices.</p>
</div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</p>
<p>OR</p>
<p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p><p></p></section>