Security Supervisor Jobs in Morocco
996 Jobs Found
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting to the Head Concierge, the responsibilities and essential functions of the position include, but are not limited to: Providing consistently professional, friendly and engaging service; Assisting guests with their mail, messages and all inquiries; Assisting guests with projects they wish to undertake during their stay; Informing guests about hotel facilities in an efficient and helpful manner; Adhering to departmental policies, procedures and service standards; Adhering to all security policies; Other duties as assigned.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Previous customer service experience is an asset. Professional presentation required. Excellent service and superior oral and written communication skills. Knowledge of Microsoft Windows applications. Excellent interpersonal and problem-solving skills. Highly responsible and reliable.</font></font></p>
<p>Contributes to the definition for scope of handover to operations</p><p>Participates in the definition and ensures consistent execution of operational procedures</p><p>Executes 1st level service desk for IT service portfolio</p><p>Executes 2nd and assists 3rd level support for all relevant IT solutions</p><p>Picks up and prioritize Service Requests & Incidents</p><p>Administrates, monitors, and operates existing IT systems</p><p>Creates, approves, manages, and maintains IT continuity plans</p><p>Administrates and manages user identity and access to IT systems</p><p>Ensures security protection and technical realizations for IT systems</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Master s degree or more.</li><li>Branch Of Study: Information Technology</li><li>French language, fluently spoken and writing.</li><li>English language, fluently spoken and writing.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 1 year experience in the housekeeping or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Housekeeping Operations and Budgets<br>• Ensures knowledge and understanding of OSHA regulations are up to date.<br>• Oversees all lost and found procedures.<br>• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.<br>• Inventories stock to ensure adequate supplies.<br>• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.<br>• Works effectively with the Engineering department on guest room maintenance needs.<br>• Understands and complies with loss prevention policies and procedures.<br>• Ensures all employees have proper supplies, equipment and uniforms.<br>• Assists in supervising an effective inspection program for all guestrooms and public space.<br>• Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.<br>• Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.<br>• Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.<br>Ensuring Exceptional Customer Service<br>• Handles guest problems and complaints seeking assistance from supervisor as necessary.<br>• Assists in the review of comment cards and guest satisfaction results with employees.<br>• Sets a positive example for guest relations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<div><span style="font-size: 11px;"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As part of our business growth, we are looking for a Data & AI Architect / Tech Project Manager passionate about new technologies, capable of designing, managing and industrializing high value-added Big Data and GenAI solutions for our clients.</font></font></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your tasks</font></font></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Framing & Tech Architecture: Design target architectures (Batch, Real-Time, Cloud and On-Premise) and technically manage projects from POC to industrialization.</font></font></span></div><div><span style="font-size: 11px;"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Data & AI Pipelines: Develop and orchestrate massive data processing (PySpark) and AI inference pipelines.</font></font></span></div><div><span style="font-size: 11px;"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">GenAI & RAG Architectures: Implementing and optimizing advanced RAG solutions interconnected with language models (LLM) and vector databases.</font></font></span></div><div><span style="font-size: 11px;"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Streaming & Ingestion: Setting up high-performance real-time streams (Kafka, NiFi) connected to data and AI engines.</font></font></span></div><div><span style="font-size: 11px;"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Industrialization & MLOps/DevOps: Implement CI/CD pipelines, flow orchestration, monitoring and ensure performance, security and data quality.</font></font></span></div><div><span style="font-size: 11px;"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Leadership & Steering: Provide technical guidance to teams (Data, AI, Cloud), ensure project monitoring and explain architectural choices to Business and Product teams.</font></font></span></div><div><span style="font-size: 11px;"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical skills required</font></font></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Big Data & Processing: Proficiency in PySpark (Batch & Streaming) and distributed environments (Hadoop/Cloudera, HDFS).</font></font></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Streaming & Ingestion: Solid expertise in Kafka and NiFi for real-time data processing.</font></font></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Databases (NoSQL & Vector): Experience with Cassandra/Hive as well as vector databases (Pinecone, FAISS, Weaviate or ChromaDB).</font></font></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">GenAI & AI Frameworks: Mastery of LLMs (OpenAI/Azure OpenAI, Claude, Mistral...), Prompt Engineering and associated frameworks (LangChain, LlamaIndex).</font></font></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">DevOps, MLOps & Orchestration: Solid CI/CD practices (GitLab, Docker), Python/FastAPI scripts and orchestration tools (Airflow, Prefect).</font></font></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Cloud & DBMS: Good understanding of Cloud architectures (Azure, AWS or GCP) and proficiency in SQL.</font></font></span></div><div><br></div><p><strong>Desired Candidate Profile</strong></p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Qualifications </font></font><div> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As part of our business growth, we are looking for a </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Data & AI Architect / Tech Project Manager</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> passionate about new technologies, capable of designing, managing and industrializing high value-added Big Data and GenAI solutions for our clients.</font></font></p> <p> <u> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your tasks</font></font></strong> </u> </p> <ul> <li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Framing & Tech Architecture:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Design target architectures (Batch, Real Time, Cloud and On-Premise) and technically manage projects from POC to industrialization.</font></font></li> <li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Data & AI Pipelines:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Develop and orchestrate massive data processing (PySpark) and AI inference pipelines.</font></font></li> <li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">GenAI & RAG Architectures:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Implementing and optimizing advanced RAG solutions interconnected with language models (LLM) and vector databases.</font></font></li> <li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Streaming & Ingestion:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Setting up high-performance real-time streams (Kafka, NiFi) connected to data and AI engines.</font></font></li> <li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Industrialization & MLOps/DevOps:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Implement CI/CD pipelines, flow orchestration, monitoring and ensure performance, security and data quality.</font></font></li> <li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Leadership & Steering:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Provide technical guidance to teams (Data, AI, Cloud), ensure project monitoring and explain architectural choices to Business and Product teams.</font></font></li> </ul> <p> <strong> <u><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical skills required</font></font></u> </strong> </p> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Big Data & Processing:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Mastery of PySpark (Batch & Streaming) and distributed environments (Hadoop/Cloudera, HDFS).</font></font></p> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Streaming & Ingestion:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Solid expertise in Kafka and NiFi for real-time data processing.</font></font></p> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Databases (NoSQL & Vector):</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Experience on Cassandra/Hive as well as on vector databases (Pinecone, FAISS, Weaviate or ChromaDB).</font></font></p> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">GenAI & AI Frameworks:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Master's degree in LLM (OpenAI/Azure OpenAI, Claude, Mistral...), Prompt Engineering and associated frameworks (LangChain, LlamaIndex).</font></font></p> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">DevOps, MLOps & Orchestration:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Solid CI/CD practices (GitLab, Docker), Python/FastAPI scripts and orchestration tools (Airflow, Prefect).</font></font></p> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Cloud & DBMS:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Good understanding of Cloud architectures (Azure, AWS or GCP) and mastery of the SQL language.</font></font></p> <p><br></p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company culture : <p><strong>CGI Technologies and Solutions Morocco</strong> is characterized by a predominantly <strong>collaborative culture</strong>, placing people, trust and teamwork at the core of its operations. A close management approach fosters guidance, empowerment and skills development within a supportive environment. This dynamic is reinforced by a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. It is complemented by an <strong>innovation dimension</strong> that encourages adaptability and initiative, while a more moderate <strong>competitive component</strong> supports a balanced results-driven mindset.
</p><br><br>
<br> Job : <p><br>Job description<br>As part of strengthening our team, we are recruiting a Network Agent to ensure the continuity and quality of technical service for our clients, guaranteeing permanent availability and effective communication.</p><br><br><p><u><strong>Functions and responsibilities</strong></u></p><br><br><p>- Resolve client technical incidents.<br>- Ensure the processing of user requests (via Ticketing tools) in accordance with the contract and agreed deadlines.<br>- Respect established guidelines, procedures, and processes.<br>- Write adequate reporting, respecting schedules and sending formats.<br>- Contribute to the continuous improvement of the service and respect contractual commitments and group security rules.</p><br><br> <br> <br> Required profile : <p>• Language skills:<br> o Good communication skills in French (spoken and written).<br> o Intermediate English level (able to understand and discuss technical topics).<br>• Experience:<br> o Previous experience in customer service or user support.<br>• Technical skills:<br> o Good level in technical support (supervision, virtualization, diagnostics).<br> o Knowledge of supervision tools and virtual environments (VMware, Hyper-V, etc.).<br> o Computer knowledge (degree)</p><br><br><p>CGI is an inclusive employer and mindful of applications from people with disabilities and the career development of men and women.</p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p>As a Regional Technical Support, your main tasks are:</p><br><br><ul><li>Ensure the stability, availability, and performance of the Group's IT infrastructures and services.</li><li>Optimize systems, networks, servers, and IT services.</li><li>Provide Level 3 technical support and resolve complex incidents.</li><li>Manage critical technical deployments within the ANSCO zone.</li><li>Participate in IT projects and the Group's digital transformation initiatives.</li><li>Manage and monitor IT incidents until they are resolved.</li><li>Support local teams and users on technical issues.</li><li>Coordinate interventions with different IT teams in an international environment.</li><li>Ensure compliance with the Group's IT standards, procedures, and requirements.<br> </li></ul> <br> <br> Required profile : <p><strong>Education and Experience:</strong></p><br><br><ul><li>Degree equivalent to a 2-year college diploma (Bac+2) minimum in IT, with at least 3 years of experience in a similar role.</li></ul><p><strong>Required Technical Skills:</strong></p><br><br><ul><li>Excellent command of IT infrastructures and complex IT environments;</li><li>Strong knowledge of networks: LAN, WAN, Wi-Fi, TCP/IP, DNS, DHCP, VPN, routing, switching, and firewalls;</li><li>Proficiency in Windows system administration;</li><li>Proficiency in supervision, monitoring, and incident management tools;</li><li>Knowledge of ITIL best practices and processes for incident, problem, change, and service level management;</li><li>Knowledge of ticketing and IT Service Management tools;</li><li>Good knowledge of cybersecurity principles: access management, data protection, security patches, and vulnerability management;</li><li>Proficiency in Microsoft 365.</li></ul><p><strong>Required Personal Qualities:</strong></p><br><br><ul><li>Rigor and attention to detail</li><li>Organization and prioritization skills</li><li>Reliability and sense of responsibility</li><li>Analytical and synthesis skills</li><li>Discretion and integrity</li><li>Ability to work under pressure</li><li>Responsiveness and excellent operational reflexes in the face of incidents and urgent situations</li><li>Resourcefulness, practical sense, and ability to quickly find effective solutions.</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p><strong>Reporting to the IT Infrastructure Department</strong>, your <strong>missions</strong> include:</p><br><br><ul><li>Provide level 1 and 2 IT support to users.</li><li>Diagnose and resolve technical incidents.</li><li>Install, configure, and maintain workstations, peripherals, and IT equipment.</li><li>Participate in the operation and maintenance of IT infrastructures.</li><li>Contribute to the management of the IT park and technical documentation.</li><li>Ensure compliance with IT system procedures and security rules.<br> </li></ul> <br> <br> Required profile : <ul><li>2-year or 3-year degree (Bac+2/Bac+3) in IT, systems, networks, telecommunications, or equivalent training.</li><li>Previous experience in a similar role is an asset.</li><li>Knowledge of Microsoft Windows and Microsoft 365 environments.</li><li>Basic knowledge of Active Directory.</li><li>Basic knowledge of IT networks: TCP/IP, LAN, Wi-Fi, VLAN, DNS, and DHCP.</li><li>Ability to diagnose and resolve user incidents.</li><li>Ability to work independently and as part of a team.</li><li>Thoroughness, availability, and dynamism.</li><li>Responsiveness and proactivity.</li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><b>Job Description </b><div> <p><font dir="auto" ><font dir="auto" >Our colleague will be responsible for participating in the implementation and management of the cloud infrastructure, leveraging technologies such as GCP, Terraform, Ansible, Kubernetes, and Linux. They will contribute to the automation of deployments and operational processes, ensuring the security and performance of e-commerce applications.</font></font></p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications </b></p><div> <p><font dir="auto" ><font dir="auto" >A Master's degree ( </font></font><u><font dir="auto" ><font dir="auto" >Bac+5</font></font></u><font dir="auto" ><font dir="auto" > ) from an engineering school or equivalent university qualification with a specialization in computer science, or equivalent significant experience. </font></font></p> <p><font dir="auto" ><strong><u><font dir="auto" >Over 7 years</font></u></strong><font dir="auto" > of experience </font><strong><font dir="auto" >in Ops / System Admin / Technical Architect</font></strong></font><strong> <u><font dir="auto" ></font></u><font dir="auto" ></font></strong> </p> <ul> <li> <strong>Cloud Computing,</strong> notamment GCP (Google Cloud Platform) et Azure.</li> <li><font dir="auto" ><font dir="auto" >Container orchestration tools like </font></font><strong><font dir="auto" ><font dir="auto" >Kubernetes.</font></font></strong> </li> <li> <strong><font dir="auto" ><font dir="auto" >Terraform</font></font></strong><font dir="auto" ><font dir="auto" > for infrastructure-as-code management.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ansible automation tools for configuring and deploying applications</font></font></li> <li><font dir="auto" ><font dir="auto" >A thorough knowledge of the Linux operating system + basic concepts of computer networks.</font></font></li> <li> <strong>Agilit </strong> (Scrum, Sprint Planning, Backlog )</li></ul></div><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p><strong>AFD.Tech</strong> fosters a deeply <strong>human and collaborative</strong> culture, built on trust, team spirit, and mutual support.<br>
Employees grow within a close-knit environment where hands-on managers guide, mentor, and empower their teams.<br>
This people-focused approach is strengthened by a solid <strong>organizational structure</strong>, ensuring consistency, quality, and operational excellence.<br>
<strong>Innovation</strong> and creativity play a supportive role, while <strong>performance</strong> and challenge are present but balanced.
</p><br><br>
<br> Job : <p>As part of strengthening our <strong>Digital Workplace and IT</strong> Service Management activities, we are recruiting several technical profiles, from <strong>Junior to Senior/L3</strong> level, to work on complex and highly critical production environments.</p><br><br><p>Depending on your expertise, you will participate in the administration, evolution, and operational maintenance of the following environments:</p><br><br><ul><li>EUC and endpoint management: Microsoft Intune, Autopilot, Azure Virtual Desktop, Windows 365, and VDI</li><li>Microsoft 365 and Identity: Exchange Online, Teams, Entra ID, and Active Directory</li><li>EUC Infrastructure: Windows Server, Active Directory Tier-0, SQL Server, IIS, WSUS, and WDS</li><li>ServiceNow ITSM: Incident, Change, Problem, CMDB, workflows, and integrations</li></ul><p>Senior profiles will also be responsible for technical governance, handling L3 escalations, producing architecture documents, and supporting teams.</p><br><br><p><strong>Your main tasks:</strong></p><br><br><p><br><u><em><strong>EUC, Intune, and User Environment</strong></em></u></p><br><br><ul><li>Administer and evolve Microsoft Intune: compliance policies, configuration profiles, application deployment, and endpoint management.</li><li>Ensure the deployment and support of Windows Autopilot.</li><li>Administer Azure Virtual Desktop, Windows 365, and VDI environments.</li><li>Resolve incidents related to device enrollment, Intune policies, and virtual sessions.</li><li>Manage operating system updates and monitor workstation compliance.</li><li>Maintain equipment inventory and operational documentation.</li><li>Develop PowerShell scripts to automate recurring operations.</li><li>Take charge, depending on seniority level, of Windows, macOS, iOS, and Android environments.</li></ul><p><u><em><strong>Microsoft 365, Teams, Exchange, and Identity</strong></em></u></p><br><br><ul><li>Administer Microsoft 365 services, particularly Exchange Online, Teams, SharePoint, and OneDrive.</li><li>Manage mailboxes, licenses, groups, access, and Teams policies.</li><li>Administer Microsoft Entra ID: provisioning, conditional access, Hybrid Join, B2B federation, and identity governance.</li><li>Participate in Active Directory and Group Policy management.</li><li>Handle Microsoft 365 and Identity incidents up to L2 or L3 levels.</li><li>Automate Microsoft 365 and Identity operations using PowerShell and Microsoft Graph API.</li><li>Contribute to tenant governance, privileged access management, and security policy enforcement.</li></ul><p><u><em><strong>Windows Infrastructure, Active Directory, and SQL Server</strong></em></u></p><br><br><ul><li>Administer Windows Server and Active Directory environments.</li><li>Manage users, groups, organizational units, GPOs, and trust relationships.</li><li>Monitor domain controllers, FSMO roles, replication, and authentication mechanisms.</li><li>Administer infrastructure services such as IIS, WSUS, and WDS.</li><li>Participate in patching operations and perform pre- and post-deployment checks.</li><li>Perform routine operations on SQL Server: backups, maintenance, monitoring, and performance tracking.</li><li>Contribute to the administration of high-availability SQL Server environments, including Always On.</li><li>Develop PowerShell scripts to automate administration tasks.</li></ul><p><u><em><strong>ServiceNow ITSM</strong></em></u></p><br><br><ul><li>Administer and evolve the ServiceNow ITSM platform.</li><li>Configure Incident, Change, Problem, and CMDB modules.</li><li>Manage accounts, groups, roles, and access controls.</li><li>Update workflows, routing rules, incident categories, change templates, and approval chains.</li><li>Monitor CMDB data quality and handle discrepancies, duplicates, or obsolete items.</li><li>Develop and maintain REST API integrations.</li><li>Design automations with Flow Designer, Business Rules, UI Policies, and JavaScript/GlideScript.</li><li>Participate in CAB processes and ensure adherence to ITSM processes.</li><li>Contribute to integrations between ServiceNow and monitoring tools like Dynatrace.</li></ul><p><u><em><strong>Expertise, Governance, and L3 Support</strong></em></u></p><br><br><p>For Senior/L3 profiles:</p><br><br><ul><li>Take charge of complex technical escalations and manage their resolution.</li><li>Perform root cause analysis and define corrective actions.</li><li>Design and govern Digital Workplace, M365, Infrastructure, and ITSM architectures.</li><li>Produce technical documents such as HLD, LLD, RCA, procedures, and runbooks.</li><li>Manage evolutions, major changes, and platform lifecycles.</li><li>Define technical, security, and operational standards.</li><li>Mentor and upskill junior and experienced engineers.</li><li>Coordinate activities with Identity, Cloud, Security, Infrastructure, and Operations teams.</li></ul> <br> <br> Required profile : <p><strong>Education & Experience:</strong></p><br><br><p><u><em>Junior Profiles</em></u></p><br><br><ul><li>0 to 2 years of experience in IT administration or support.</li><li>Basic knowledge in one of the following environments:</li></ul><ol><li>Microsoft Intune and Microsoft 365</li><li>Exchange Online and Teams</li><li>Active Directory and Windows Server</li><li>ServiceNow ITSM</li></ol><ul><li>Familiarity with PowerShell.</li><li>Good understanding of user environments and support processes.</li><li>Rigor, service orientation, and willingness to develop skills.</li></ul><p><em><u>Experienced Profiles</u></em></p><br><br><br><ul><li>3 to 5 years of experience in production environment administration.</li><li>Operational expertise in at least one of the following areas:</li></ul><ol><li>Intune, Autopilot, AVD, or VDI</li><li>Microsoft 365, Exchange Online, Teams, and Entra ID</li><li>Active Directory, Windows Server, and SQL Server</li><li>ServiceNow ITSM, CMDB, Incident, and Change</li></ol><ul><li>Proficiency in PowerShell.</li><li>Ability to handle Level 2 incidents autonomously.</li><li>Knowledge of ITIL processes and change management.</li></ul><p><u><em>Senior / L3 Profiles</em></u></p><br><br><ul><li>Minimum 5 to 6 years of experience depending on the field, including significant experience in L3 activities, technical lead, or architecture.</li><li>Advanced expertise in one of the following areas:</li></ul><ol><li>EUC: Intune, Autopilot, AVD, Windows 365, and VDI</li><li>M365 & Identity: Entra ID, Exchange Online, Teams, Active Directory Tier-0, and Microsoft Graph</li><li>EUC Infrastructure: Active Directory Tier-0, Windows Server, SQL Server, and PowerShell</li><li>ServiceNow: ITSM, CMDB, REST API, Flow Designer, and workflow development</li></ol><ul><li>Experience in complex incident management, technical governance, and continuous improvement.</li><li>Proficiency in architecture documentation and RCA analysis.</li><li>Ability to technically mentor and support junior and experienced profiles.</li></ul><p><u><em>Technical Skills Sought</em></u></p><br><br><ul><li>Microsoft Intune</li><li>Microsoft Autopilot</li><li>Azure Virtual Desktop</li><li>Windows 365 and VDI</li><li>Microsoft 365</li><li>Exchange Online</li><li>Microsoft Teams</li><li>SharePoint and OneDrive</li><li>Microsoft Entra ID</li><li>Active Directory and GPO</li><li>Windows Server</li><li>SQL Server</li><li>PowerShell</li><li>Microsoft Graph API</li><li>ServiceNow ITSM</li><li>CMDB</li><li>REST API</li><li>Flow Designer</li><li>ITIL</li></ul><p><u><em>Additional Skills Appreciated</em></u></p><br><br><ul><li>macOS device administration with Jamf or Intune.</li><li>iOS and Android mobile device management.</li><li>Microsoft Purview and compliance governance.</li><li>Privileged Identity Management.</li><li>Teams Direct Routing.</li><li>Entra ID Hybrid Join.</li><li>Azure Arc.</li><li>ServiceNow Discovery and Service Mapping.</li><li>GlideScript or JavaScript applied to ServiceNow.</li><li>Integration between ServiceNow and Dynatrace.</li><li>Monitoring of EUC and Windows Server environments.</li></ul><p><u><em>Qualities Sought</em></u></p><br><br><ul><li>Rigor and organizational skills.</li><li>Analytical thinking and problem-solving ability.</li><li>Autonomy and sense of responsibility.</li><li>User-centricity and quality of service.</li><li>Ability to work in critical environments.</li><li>Good communication and documentation skills.</li><li>Ability to work with multiple technical teams.</li><li>Professional proficiency in French.</li></ul><p><u><em>Certifications Appreciated</em></u></p><br><br><p>Depending on the scope:</p><br><br><ul><li>Microsoft MS-900, MS-102, or MD-102</li><li>Microsoft Azure / Entra ID</li><li>MCSA or MCSE Windows Server</li><li>ServiceNow CSA</li><li>ServiceNow CIS-ITSM</li><li>ITIL Foundation</li></ul><p><u><strong>Your optimal candidate journey, in 10 days maximum!</strong></u><br> </p><br><br><ol><li>A first exchange by phone and Teams (or at our offices) with a member of the People & Project team to discuss your profile, the position, and the company</li><li>A second interview with a Business Manager or a Technical Expert (by Teams or at our offices)</li></ol><p>Responsiveness, dynamic exchanges, an optimal candidate experience guaranteed with an offer within 10 days maximum.</p><br><br><p><br><strong><u>Reasons to join AFD.Tech part of Accenture, and all our benefits:</u></strong></p><br><br><ul><li>Benefit from personalized support from your 1st day with our Onboarding team and your future Manager (welcome at our Rabat offices, Onboarding day, friendly breakfast).</li><li>Develop your technical, functional, or management skills through Accenture's training catalog and specialized training thanks to our school partnerships.</li><li>Advance your career through our mobility policy.</li><li>Experience extraordinary events with regular events and a family atmosphere (Nintendo Switch Tournament, Photo Shoots, Monthly Birthdays, football tournament (CAM), Personal Coaching and Development, Top Cake, Barbecue Day, Board Games, Annual Party…)</li><li>Our recruitment is based on skills, without distinction of origin, age, or gender, and all our positions are open to people with disabilities.<br> </li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company culture : <p><strong>HUIR – International University Hospital of Rabat</strong> operates within a predominantly <strong>collaborative culture</strong>, where people, trust, and teamwork are central to daily practices. The hospital promotes a close and supportive management style focused on empowerment, guidance, and collective commitment. This collaborative foundation is reinforced by a strong <strong>innovation dimension</strong>, encouraging initiative, experimentation, and continuous improvement. It is supported by structured processes ensuring reliability and efficiency, while competitive dynamics play a clearly secondary role.
</p><br><br>
<br> Job : <p>We are looking for an experienced and rigorous <strong>HEAD OF EMERGENCY BAF</strong> to join our Administrative and Financial Department at HUIR.<br>This person will be responsible for managing and supervising patient admissions and billing for hospital services in compliance with current standards and procedures. They will coordinate an administrative team and ensure smooth communication with the hospital's various departments, insurers, mutual funds, and other financial partners.</p><br><br><p><br><strong>Responsibilities:</strong></p><br><br><p><strong>Patient Admissions Management:</strong></p><br><br><ul><li>Supervise the registration of patients, whether for hospitalization, consultations, or emergency care.</li><li>Ensure the collection and verification of necessary documents for creating medical and administrative files.</li><li>Verify the accuracy of information provided by patients (identity, social security coverage, health insurance, etc.).</li><li>Manage requests for coverage from insurance companies and mutual funds and their validation.</li><li>Implement processes for directing patients to the appropriate departments (consultation, hospitalization, emergencies, etc.).</li></ul><p><strong>Billing, Issuance, and Collection Management:</strong></p><br><br><ul><li>Ensure correct billing of medical procedures and hospital services, in accordance with current rates and agreements.</li><li>Supervise the drafting of estimates and the final billing of care provided.</li><li>Monitor patient payments and ensure the regularity of collections.</li><li>Manage debt collection, in collaboration with financial departments, ensuring the proper application of payment terms.</li><li>Guarantee the application of rules and rates regarding social security, health insurance, and mutual fund coverage.</li></ul><p><strong>Administrative Monitoring and Compliance:</strong></p><br><br><ul><li>Ensure the updating and archiving of patients' administrative and medical files.</li><li>Verify the compliance of files with the requirements of health insurance funds and other financial organizations.</li><li>Prepare monthly and annual reports related to billing and hospital revenue.</li><li>Manage administrative documents related to admissions and payments in compliance with legal and ethical standards (confidentiality of information, etc.).</li></ul><p><strong>Team Management and Leadership:</strong></p><br><br><ul><li>Lead and coordinate a team of agents responsible for admissions and billing.</li><li>Ensure task distribution and workflow efficiency within the team.</li><li>Train team members on admission, billing procedures, and software used.</li><li>Organize regular meetings to monitor team performance and address any issues.</li><li>Organize schedules to ensure optimal coverage 24/7.</li><li>Support teams in managing complex or conflict situations with patients and families.</li></ul><p><strong>Relations with Other Departments and External Partners:</strong></p><br><br><ul><li>Work closely with medical and nursing departments to ensure smooth administrative patient management.</li><li>Liaise with insurance companies, mutual funds, and other coverage organizations to validate care coverage terms.</li><li>Participate in the development and improvement of internal procedures related to admission and billing.</li><li>Provide administrative support to various hospital departments regarding billing and insurance.</li></ul><p><strong>Process Optimization:</strong></p><br><br><ul><li>Participate in the development and implementation of BAF procedures to ensure the efficiency and accuracy of operations;</li><li>Identify and propose improvements to BAF processes to optimize efficiency.</li></ul><p><strong>Reporting and Analysis:</strong></p><br><br><ul><li>Prepare BAF activity reports and analyses for management.</li><li>Monitor BAF performance indicators and propose corrective actions if necessary.</li><li>Create summary tables, analyses, and activity reports.</li><li>Establish performance indicators related to BAF.</li></ul> <br> <br> Required profile : <ul><li>Master's degree (Bac +5) in Management, Accounting, or a similar field.</li><li>At least ten (10) years of significant experience as a hospital BAF manager.</li><li>Additional training in hospital management, insurance management, or medical billing is a plus.</li><li>In-depth knowledge of Moroccan legislation regarding health and social coverage is essential.</li><li>Proficiency in hospital management software and billing systems.</li><li>Good knowledge of administrative and accounting procedures related to admission and billing of care.</li><li>Knowledge of standards and regulations regarding social security, health insurance, and mutual funds.</li><li>Competence in using office tools (Word, Excel, etc.).</li><li>Rigor, precision, and ability to manage and work in a team.</li><li>Excellent communication and interpersonal skills.</li><li>Organizational skills, autonomy, and stress management.</li><li>Good listening skills and responsiveness to the needs of patients and external partners.</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
</p><br><br>
<br> Job : <p>The Data Platform implements a "Data Centric" architecture, the reference point for data in the IS to break down the company's information silos.</p><br><br><p>It provides this data via <strong>APIs</strong> to the entire ecosystem to generalize its processing and real-time consultation, and it simplifies and speeds up the analytical processing of our data to converge operational and decision-making processes.</p><br><br><p>Integrated into the Data Platform teams, the consultant will be responsible for:</p><br><br><ul><li><p>Participating in the implementation and continuous improvement of data pipelines using DevOps technologies such as <strong>Kubernetes, GCP, or Kafka</strong>.</p><br><br></li><li><p>Being in charge of <strong>deployment automation</strong>, <strong>performance monitoring</strong>, and <strong>incident management</strong>.</p><br><br></li><li><p>Working closely with <strong>development and infrastructure</strong> teams to ensure the <strong>reliability and scalability</strong> of data platforms.</p><br><br></li></ul> <br> <br> Required profile : <p>Degree level Bac+5 in Computer Science</p><br><br><p><u><strong>Experience:</strong></u> More than <strong>7 years</strong></p><br><br><p><u><strong>Required Skills:</strong></u></p><br><br><ul><li><p>Mastery of <strong>GCP</strong> (Google Cloud Platform) technologies such as Google Kubernetes Engine (GKE), Cloud Storage, Cloud <strong>SQL</strong>, and Cloud Monitoring.</p><br><br></li><li><p>In-depth mastery of Apache <strong>Kafka</strong>, from advanced configuration (partitioning, replication, compaction) to production operation, including performance tuning, fine-grained topic and offset management, security implementation (TLS, SASL, ACL), and integration with monitoring tools like Prometheus and Grafana</p><br><br></li><li><p>Solid experience with <strong>Kubernetes</strong>, including cluster creation and management, application deployment, and performance monitoring.</p><br><br></li><li><p>Comfortable with <strong>DevOps concepts</strong>, such as continuous integration (CI) and continuous delivery (CD), and associated tools.</p><br><br></li><li><p>Knowledge of security best practices and access policy implementation.</p><br><br></li><li><p>Understanding of basic relational database concepts.</p><br><br></li><li><p>Mastery of scripting languages (bash, <strong>Python</strong>, etc.).</p><br><br></li><li><p><strong>Analytical skills</strong> and continuous improvement: Ability to evaluate code and its impacts, as well as to question existing solutions to improve them.</p><br><br></li><li><p>Ability to work autonomously and manage time effectively.</p><br><br></li><li><p>Excellent written and oral <strong>communication</strong>: Ability to produce high-quality deliverables and reports.</p><br><br></li><li><p><strong>Team spirit</strong>: Ability to collaborate effectively with team members to achieve common goals.</p><br><br></li><li><p>Mastery of <strong>Agile</strong> concepts (<strong>Scrum</strong>, Sprint Planning, Backlog...).</p><br><br></li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Description Intetics, a leading global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions, is looking for a Senior Golang Developer to enrich its team with a skilled professional who will help drive innovation and deliver cutting-edge solutions.<br> We specialize in high-performance backend development, cloud-native applications, distributed systems, and scalable microservices architectures .<br> Our projects span across various industries, including IoT, cloud computing, fintech, AI-driven solutions, and real-time data processing .<br> We are looking for a passionate and ambitious Golang engineer who can take ownership of backend development, selecting the right technologies and tools to build robust and scalable solutions.<br> If you thrive in an innovative environment and can transform ideas into working solutions, we invite you to join our team.<br> We are seeking Senior Golang Developers to contribute to our growing team and work on complex, high-load backend systems.<br> Primary Responsibilities: Develop, optimize, and maintain scalable, high-performance backend applications using Golang .<br> Design and implement microservices-based architectures and cloud-native solutions.<br> Ensure code quality, scalability, and maintainability through best development practices.<br> Participate in code reviews, design discussions, and architecture decisions .<br> Work closely with cross-functional teams to design and deliver high-impact solutions.<br> Troubleshoot and optimize existing systems for performance, security, and reliability .<br> Contribute to technical documentation and knowledge-sharing within the team.<br> Responsibilities: Requirements: 5+ years of experience in software development, with a strong focus on Golang .<br> Solid understanding of concurrent programming, distributed systems, and microservices .<br> Experience working with RESTful APIs and gRPC .<br> Familiarity with SQL and NoSQL databases (e.<br>g., PostgreSQL, MySQL, MongoDB).<br> Hands-on experience with Docker, Kubernetes, and cloud platforms (AWS, GCP, or Azure).<br> Knowledge of CI/CD pipelines, automated testing, and DevOps practices .<br> Strong problem-solving skills and the ability to work independently.<br> Excellent communication and teamwork skills.<br> Nice to Have: Experience with message brokers (Kafka, RabbitMQ, NATS).<br> Understanding of GraphQL, WebSockets, and streaming architectures .<br> Experience in AI/ML, IoT, or blockchain-related projects .<br> Familiarity with security best practices in backend development.<br> Prior experience working in Agile/Scrum development environments .<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Description: Context: The Field Support Engineer is a member of the Operations organization in Secure Land Communications. He/she belongs to the Customer Test & Support department. He/she is responsible to follow and manage the resolution of customer incidents and he/she can also prepare and perform the integration of the network, and prepare and perform Acceptances with customers. He/she reports to the Project / Care Manager . Functions: The Field Support Engineer handles the following tasks: Managing customer requests Providing technical support Providing telephone or remote assistance Investigating incidents and problems reported by customers Troubleshooting of complex telecommunication systems Verifying corrections provided by R& D Participating in the technical preparation of roll out or upgrade operations Supporting the resolutions proposed</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Degree in Engineering with experience in Telecommunications Systems and/or Information Technology or equivalent background</li><li>Knowledge of telecom systems and equipment</li><li>Knowledge of Internet networking, protocols, and equipment, such as Cisco, Juniper, Linux, VMware, Active Directory, and Information Security is advantageous</li><li>Readiness to travel on a need basis</li><li>Good problem-solving capability, ability to handle changing and often tense contexts</li><li>Communication skills, interpersonal as well as in writing and reporting</li><li>Good English and French languages skills are mandatory</li><li>Team spirit</li><li>Competencies and experience in following areas are seen as a plus: Modern high availability systems and platforms, clustering, redundancy including geo-redundancy and load distribution RedHat linux including Virtualization and Containerization MS Windows IT solution architecture and IP protocols, networking and backhauling (IPv4, IPv6, VoIP, Mobile IP, VLAN, VPN, OSPF) Security for IT network and applications (Authentication, End-to-end encryption, Firewall, Proxy, IPsec, SSL, vulnerability) System integration and on-site interventions Familiarity with agile methodology and test automation (Robot Framework, Python) Radio and terminal platform competence Applications and databases Open source management Airbus Tetra knowledge Experience in Help Desk work</li><li>Strong internal and external interpersonal skills</li><li>Mobility (travel frequently, world-wide)</li><li>Able to handle changing and often tense contexts</li><li>Availability</li><li>Methodical</li><li>Autonomous</li><li>Close attention to detail</li><li>Languages: English and French required</li><li>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company s success, reputation and sustainable growth.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
</p><br><br>
<br> Job : <ul><li><strong>Development and sustainability of the logistics ecosystem</strong>:<ul><li>Development and integration of <strong>new features</strong> (Fullstack) for transport and logistics applications.</li><li><strong>Integration of data-driven solutions</strong> and <strong>AI</strong> to optimize processes.</li></ul></li><li><strong>Development of complex interfaces</strong>:<ul><li>Design of <strong>dynamic interfaces</strong> for visualizing business KPIs.</li></ul></li><li><strong>Proactive maintenance, performance, and security</strong>:<ul><li>Technical watch to anticipate the <strong>obsolescence</strong> of the stack.</li><li>Application of <strong>security patches</strong> and code optimization.</li><li>Ensuring maximum <strong>reliability</strong> and <strong>scalability</strong>.</li></ul></li><li><strong>Collaboration with the QE team</strong>:<ul><li>Automation of <strong>tests (UI, Performance, API)</strong>.</li><li>Continuous improvement of <strong>product quality</strong> (QE score > 80%).</li></ul></li></ul><br> <br> <br> Required profile : <ul><li><strong>More than 7 years</strong> in Fullstack development (Java/Angular, Back-end focus).</li><li>Experience with <strong>distributed systems</strong> and <strong>high-volume data</strong>.</li><li>Experience in the <strong>retail/mass distribution sector</strong> is a plus.</li><li><strong>Languages & Frameworks: Java, Spring Boot, Angular.</strong></li><li><strong>Architecture: Clean Architecture, microservices, event-driven.</strong></li><li><strong>Tools: Regular use of generative AI tools.</strong></li><li><strong>Maintenance: Evolution and maintenance of existing applications.</strong></li></ul><p><strong>Nice to Have</strong></p><br><br><ul><li><strong>Databases: Relational and document-oriented.</strong></li><li><strong>DevOps: CI/CD, good DevOps practices.</strong></li><li><strong>Versioning: Git.</strong></li><li><strong>Quality: SOLID, YAGNI, test coverage (Sonar).</strong></li><li><strong>Methods: Agile/Scrum.</strong></li></ul><p><strong>Soft Skills</strong></p><br><br><ul><li>Fluent communication in <strong>French</strong> (oral/written).</li><li>Analytical skills and problem-solving.</li><li>Teamwork and meeting deadlines.</li><li>Continuous improvement of practices and results.</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company culture : <p><strong>Air Arabia</strong> is defined by a deeply <strong>human and collaborative</strong> culture, where trust, teamwork, and mutual support guide everyday operations.<br>
Managers maintain a close, supportive presence, ensuring a stable and empowering work environment for all employees.<br>
This people-centric mindset is reinforced by strong <strong>structure and process discipline</strong>, essential for quality, reliability, and safety in aviation.<br>
<strong>Performance</strong>, ambition, and a healthy competitive spirit contribute to the company’s drive, while <strong>innovation</strong> supports continuous improvement in a fast-evolving industry.
</p><br><br>
<br> Job : <p><u><strong>Job purpose:</strong></u></p><br><br><p>To act as the main point of contact for customers/Agents/GSAs for questions about products and services, complaints, flight updates, and disruptions across the whole network.</p><br><br><p>Helps in watching systems, finds and fixes problems, and supports in carrying out plans to grow sales and make customers happier. This ensures work is done well and follows the company's rules and methods.</p><br><br><br><p><u><strong>Key Result Responsibilities:</strong></u></p><br><br><ul><li>Acts as the first contact for customers/travel agents/GSAs with questions, information, different types of requests, complaints, etc. and makes sure all communication and information shared follows Company standards.</li><li>Supports the Contact Center teams by answering questions asked through different ways like: calls, website, email, social media, online chat, and messaging apps.</li><li>Figures out what customers/travel agents need and directs them correctly, making sure their issues are solved on time and in a satisfying way. Follows up with customers/travel agents and internal departments as needed.</li><li>Gives correct information about products and services, including rules, tickets, bookings, extra services, and what's offered on the plane.</li><li>Helps handle special bookings for FAM trips, barter tickets, incentives, and free tickets according to the set rules and procedures. Works with all involved parties to get the necessary approvals.</li><li>Helps travel agents with system-related issues like activating/deactivating accounts, creating users, resetting passwords, etc. Works with the right people and reports any issues when needed.</li><li>Helps handle cases of delayed, cancelled, or disrupted flights in a timely and professional way. This includes questions about connections, finding other flights, and hotel stays for long layovers. Works with Operations/Dispatch on necessary changes and approvals.</li><li>Helps send flight disruption alerts and notifications to customers and all involved parties using SMS and email alerts. Fixes missed connections due to cancellations, delays, and early departures by working with Operations/Transfer Desk.</li><li>Builds/keeps good working relationships with other departments and involved parties to ensure they provide support when needed.</li><li>Stays updated with market trends in sales and customer service. Conducts customer surveys as needed and suggests improvements to boost performance and make customers happier.</li><li>Performs any extra tasks as advised by the Supervisor/Line Manager. </li></ul> <br> Required profile : <p><u><strong>Qualifications:</strong></u></p><br><br><ul><li>High School/Diploma or similar; a Bachelor's degree in a related field is preferred.</li><li>Can use technology systems and tools; skilled in Microsoft Office.</li><li>Speaks English, French & Arabic fluently.</li></ul><p><u><strong>Work experience:</strong></u></p><br><br><ul><li>More than 2 years of related work experience in a similar customer service or support role in any service industry, preferably in aviation.</li><li>Has good communication skills.</li><li>Focuses on cost, has good skills in persuading and solving problems.</li><li>Uses technical knowledge and people skills to carry out new ideas and reach goals.</li><li>Can understand what customers need and guide them to the right place.</li><li>Can spot problems and react quickly to different situations like angry customers, complaints, and special requests.</li><li>Can work long hours and under pressure.</li><li>Shows the ability to help and succeed in delivering the business strategy and meeting set goals (KPIs).</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p>1. Main Mission</p><br><br><p>The Production Deputy Manager will support the Production Manager in the overall management, supervision, and optimization of production activities. The position is responsible for ensuring that production targets are achieved while maintaining high standards of quality, safety, efficiency, productivity, and cost control.</p><br><br><p>The successful candidate will contribute to the implementation of production strategies, supervise production teams, monitor performance, and ensure compliance with company procedures and industrial standards.</p><br><br><p>2. Key Responsibilities</p><br><br><p>Assist the Production Manager in planning, organizing, and supervising daily production activities.</p><br><br><p>Ensure production targets, schedules, and quality requirements are achieved.</p><br><br><p>Supervise and coordinate production teams and ensure effective allocation of manpower and resources.</p><br><br><p>Monitor production performance, productivity, efficiency, and operational KPIs.</p><br><br><p>Identify production issues, bottlenecks, and deviations and implement appropriate corrective actions.</p><br><br><p>Ensure compliance with production procedures, quality standards, health and safety requirements, and company policies.</p><br><br><p>Coordinate with Quality, Maintenance, EHS, Engineering, Logistics, and other departments to ensure smooth production operations.</p><br><br><p>Participate in production planning and workforce planning according to business requirements.</p><br><br><p>Analyze production data and prepare regular performance reports for management.</p><br><br><p>Support continuous improvement initiatives to increase productivity and reduce waste, downtime, and production costs.</p><br><br><p>Ensure proper use and maintenance of production equipment in coordination with the Maintenance Department.</p><br><br><p>Participate in root-cause analysis and problem-solving activities related to production issues.</p><br><br><p>Train, coach, and develop production supervisors and team leaders.</p><br><br><p>Monitor employee performance and promote discipline and compliance with company procedures.</p><br><br><p>Support the implementation of Lean Manufacturing and continuous improvement methodologies.</p><br><br><p>Ensure effective communication between production management and operational teams.</p><br><br><p>Replace the Production Manager and assume responsibility for production operations when required.</p><br><br> <br> Required profile : <p>3. Required Qualifications</p><br><br><p>Master's Degree or equivalent diploma in Industrial Engineering, Mechanical Engineering, Electrical Engineering, Production Management, Manufacturing Engineering, or a related field.</p><br><br><p>Mandatory professional experience in a similar Production Management position, preferably in a large industrial or manufacturing environment.</p><br><br><p>Proven experience in managing and supervising production teams.</p><br><br><p>Strong knowledge of production processes, production planning, and industrial performance management.</p><br><br><p>Experience with Lean Manufacturing, continuous improvement, problem-solving, and KPI management is highly desirable.</p><br><br><p>Good knowledge of health, safety, quality, and environmental requirements in an industrial environment.</p><br><br><p>Fluent English is mandatory.</p><br><br><p>Knowledge of French and/or Chinese would be an advantage.</p><br><br><p>Strong computer skills, particularly Microsoft Excel and other production management systems.</p><br><br><p>4. Required Skills</p><br><br><p>Strong leadership and team-management skills.</p><br><br><p>Excellent organizational and planning abilities.</p><br><br><p>Strong analytical and problem-solving skills.</p><br><br><p>Ability to work under pressure and meet tight production deadlines.</p><br><br><p>Good communication and interpersonal skills.</p><br><br><p>Ability to make decisions and take initiative.</p><br><br><p>Strong sense of responsibility and accountability.</p><br><br><p>Results-oriented mindset.</p><br><br><p>Ability to work in a multicultural and international industrial environment.</p><br><br><p>5. Experience</p><br><br><p>Minimum required experience:</p><br><br><p>Significant experience in a similar position, such as Production Deputy Manager, Production Manager, Production Supervisor, or equivalent management role.</p><br><br><p>Experience in a large-scale manufacturing or industrial company is preferred.</p><br><br><p>Experience in battery manufacturing, automotive, electrical/electronic manufacturing, or another high-volume industrial environment would be an advantage.</p><br><br><p>6. Languages</p><br><br><p>English: Mandatory - fluent professional level</p><br><br><p>French: Preferred</p><br><br><p>Chinese/Mandarin: An advantage</p><br><br><p>7. Working Conditions</p><br><br><p>Full-time position.</p><br><br><p>Based in Kénitra, Morocco.</p><br><br><p>Position requires regular presence on the production floor and close coordination with operational teams.</p><br><br><p>Flexibility to work according to production requirements, including shifts when necessary.</p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p><strong>Maroc Climate and Security (MCS) – Carrier</strong> operates within a <strong>predominantly cooperative culture</strong>, where people, trust and team spirit shape daily collaboration. The organization relies on a close management approach that supports empowerment, mentorship and collective commitment to meaningful missions. This collaborative foundation is balanced by a <strong>strong performance orientation</strong>, reflected in clear objectives and results-driven practices. It is further complemented by an <strong>innovative dimension</strong> that values initiative, alongside <strong>structured organizational processes</strong> ensuring efficiency, consistency and reliability.
</p><br><br>
<br> Job : <ul><li>Follow up on project progress;</li><li>Estimate costs and select technical projects;</li><li>Be the direct point of contact with the company's clients</li></ul> <br> Required profile : <ul><li>Have a very good level of French;</li><li>Bac+2/3 training in energy or climate engineering;</li><li>Previous experience in a similar role is desirable;</li><li>Good communication skills.</li></ul> <br><br> </div>
<p>Description of the position Attached to the General Management, you will ensure the maintenance, security and compliance of all the hotel's facilities.</p><p>Management: Supervise and lead the technical and maintenance team.</p><p>Maintenance: Lead preventive and curative maintenance of buildings, equipment and installations (HVAC, electricity, plumbing, swimming pool).</p><p>Budget: Manage operating (OPEX) and investment (CAPEX) budgets.</p><p>Regulations: Ensure compliance with safety, hygiene standards and ERP regulations.</p><p>Subcontracting: Monitor contracts and coordinate the interventions of external service providers.</p><p>Environment: Optimize energy and water consumption (CSR).</p><p><strong>Desired Candidate Profile</strong></p><p>Higher education in engineering, maintenance, or electromechanics.</p><p>Minimum 5 years of experience in a similar position, ideally in the hotel industry (4* / 5*) or in the management of large complexes.</p><p>Solid multidisciplinary technical skills.</p><p>Leadership, rigor, reactivity, and organizational skills.</p><p>Proficiency in French (English is an asset).</p>
<p>The consultant will be responsible for: Designing and developing new functionalities in .NET / Angular according to client needs. Ensuring the evolving and corrective maintenance of existing applications. Participating in the analysis of needs and the technical design of solutions. Developing and integrating REST APIs and ensuring exchanges with different systems. Guaranteeing code quality through unit tests, code reviews, and good development practices. Participating in CI/CD integration and deployment activities. Analyzing and resolving incidents and technical problems. Contributing to the optimization of performance, security, and maintainability of applications. Participating in Agile/Scrum ceremonies and collaborating with business and technical teams. Contributing to the continuous improvement of technical practices and solutions.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bac + 5 in computer science</li><li>1 to 3 years of experience</li><li>Required skills: Languages & Frameworks: .NET / Angular. Methods: Agile SCRUM. Soft skills: fluent French communication, analytical mind, teamwork, respect for deadlines.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p>As part of our development, we are currently looking for an <strong>Information Systems Manager</strong>.</p><br><br><p>The position reports directly to the General Management.</p><br><br><p>Here are the main responsibilities:</p><br><br><ul><li>Management of the Sage ERP Line 100 for Sales Management, Accounting, and Payment Methods (Installation, configuration, and knowledge of the database structure)</li><li>SQL server and database administration</li><li>Provide reporting on Crystal Report, Ms-Excel, and SQL queries (Proficiency in SQL functions)</li><li>Administration of the Microsoft Office 365 solution (Outlook, SharePoint, OneDrive)</li><li>Administration of Windows Network services (Authentication, access rights, and file sharing)</li><li>Management of heterogeneous IT equipment (Server, computer, telephony, printers, access point, mobile terminals, switch, firewall, router, fiber optic link, surveillance camera, DVR)</li><li>Administer and ensure backups of databases and user workstations (Proficiency in NAS backup systems)</li><li>Assistance and technical support to users (hardware and software, and proficiency in Ms Office tools)</li><li>Administration of Cybersecurity tools (Firewall, Antivirus, Spam, Phishing; knowledge of Cybersecurity basics is fundamental)</li><li>Administration of the video surveillance system</li><li>Manage service providers (video surveillance, printers...)</li><li>Prevent anomalies and failures</li><li>Ensure the proper functioning of information systems</li><li>Administer the company's e-commerce websites (security, updates, administration...)</li><li>Ensure technological monitoring to identify new technical possibilities and detect technological risks and opportunities.</li><li>Define and implement processes and procedures related to the job with the collaboration of department managers</li></ul> <br> <br> Required profile : <p>With a minimum of a BAC +5 degree (Master's level) in the field, the candidate has the following skills:</p><br><br><p><strong>Technical skills:</strong></p><br><br><ul><li>Master all the tools described in the various missions: Sage ERP, SQL, Crystal Report, Microsoft Office 365, IT equipment management, Cybersecurity...</li></ul><p><strong>Languages:</strong></p><br><br><ul><li>Arabic and French: perfect oral and written mastery</li><li>English: Good knowledge</li></ul><p><strong>Personal attributes:</strong></p><br><br><ul><li>Seriousness, Organization</li><li>Responsiveness, and problem-solving</li><li>Rigor, and attention to detail</li><li>Curiosity and awareness of new developments</li></ul> <br><br> </div>