وظائف كول سنتر - فاس المغرب

من ٠ إلى ٠ سنة Naukri Gulf

Customer Advisor

On-site - المغرب - فاس ٤ يونيو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Who are we? Concentrix is an international company present in over 70 countries. We excel at improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative, and innovative environment. Your mission as a Technical Customer Advisor As a Technical Customer Advisor, you will play a key role in: <ul> <li> Responding to customer requests accurately : Handling incoming calls to answer questions and resolve technical issues, while ensuring rigorous follow-up. </li> <li> Resolving technical problems effectively : Analyzing customer needs, identifying suitable solutions and guiding users in resolving their problems. </li> <li> D demonstrating advanced technical aptitude : Use your skills to understand and solve complex situations, while adopting the tools and technologies available. </li> </ul> What we offer you: At Concentrix, we prioritize the development of our talent. Here are the unique benefits we offer to recognize your contribution: <ul> <li> An attractive salary with additional bonuses : </li> <ul> <li> Language bonus dedicated to our multilingual Game-Changers. </li> <li> Regularity bonus from the 12th month and motivating performance bonuses. </li> <li> First special A d El Adha. </li> </ul> <li> Exceptional employee benefits : </li> <ul> <li> Advantageous health insurance and supplementary retirement benefits after one year. </li> <li> Flexible hours with the possibility of teleworking after an integration period. </li> <li> Free access to our gym. </li> <li> Transport assur allowing you to travel to your workplace safely and without logistical constraints. </li> <li> Ongoing training to develop your skills and acquire new knowledge tailored to the position. </li> </ul> <li> A dynamic work environment: </li> <ul> <li> Themed activities and gifts throughout the year to strengthen team spirit. </li> </ul> </ul> The profile of our Game-Changers: We are looking for talented individuals who: </div></section>

من ٠ إلى ٠ سنة Naukri Gulf

Customer Advisor

On-site - المغرب - فاس ٤ يونيو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> <ul> <li> Handling customer requests accurately : Process customer requests and inquiries through written channels such as emails, online forms, and chats, while ensuring precise and structured follow-up. </li> <li> R solves problems effectively : Analyze requests, identify suitable solutions and handle complaints to guarantee customer satisfaction. </li> <li> Ensuring quality and compliance : Respecting internal procedures and quality standards in every interaction to maintain impeccable service. </li> <li> Contributing to customer loyalty : Offering personalized responses that strengthen trust and customer relationships. </li> </ul> What we offer you: At Concentrix, we prioritize the development of our talent. Here are the unique benefits we offer to recognize your contribution: <ul> <li> An attractive salary with additional bonuses : </li> <ul> <li> Language bonus dedicated to our multilingual Game-Changers. </li> <li> Regularity bonus from the 12th month and motivating performance bonuses. </li> <li> First special A d El Adha. </li> </ul> <li> Exceptional employee benefits : </li> <ul> <li> Advantageous health insurance and supplementary retirement benefits after one year. </li> <li> Flexible hours with the possibility of teleworking after an integration period. </li> <li> Free access to our gym. </li> <li> Transport assur allowing you to travel to your workplace safely and without logistical constraints. </li> <li> Ongoing training to develop your skills and acquire new knowledge tailored to the position. </li> </ul> <li> A dynamic work environment: </li> <ul> <li> Themed activities and gifts throughout the year to strengthen team spirit. </li> </ul> </ul> </div></section>

من ٠ إلى ٠ سنة Naukri Gulf

Customer Advisor

On-site - المغرب - فاس ٤ يونيو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> Who are we?  Concentrix is an international company present in more than 70 countries. We excel in improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative and innovative environment. Your mission as a Customer Advisor in Telesales As a Customer Sales Advisor, you will play a key role: By promoting our clients' products or services: Identify and respond precisely to client needs in order to offer them tailored solutions. By negotiating and building loyalty: Transform every interaction into an opportunity, close sales, and build lasting relationships. By boosting collective performance: Share your ideas and actively contribute to the continuous optimization of our processes. What we offer you At Concentrix, we value the potential of each individual by offering tailor-made opportunities, with compensation adjusted to your experience, whether you are a motivated beginner or an expert in direct sales. Here are the unique benefits we offer to recognize your contribution: An attractive and personalized compensation package based on your experience level: A package of 7100 DH from the first month if you have proven experience in telesales. If you are a beginner, an exceptional package of 4600 DH is offered. In addition to your salary, you will benefit from exceptional bonuses: Paid training during the first month of integration. Unlimited bonus based on achieving your objectives. Dedicated language bonus for our multilingual Game-Changers. Regularity bonus from month 12 and motivating performance bonuses. Special bonus for Al Adha. Numerous additional benefits: Comprehensive health insurance and supplementary retirement plan after one year. Free telemedicine consultations available 7 days a week for your entire family. Flexible hours with the possibility of remote work after an integration period. Free access to our gyms and company-run childcare facilities. Ongoing training to develop your skills and acquire new knowledge relevant to the position. A dynamic work environment: Themed events and gifts throughout the year to strengthen team spirit.</div></section>

من ٠ إلى ٠ سنة Naukri Gulf

Customer Service Advisor

On-site - المغرب - فاس ٤ يونيو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Who are we?  Concentrix is an international company present in more than 70 countries. We excel at improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative, and innovative environment. Your mission as a Customer Service Advisor As a Customer Service Advisor, you will play a key role in: <ul> <li> Responding to customer needs: Ensuring quality service by answering questions via phone, email or chat. </li> <li> Problem-solving: Identify and address requests or complaints to ensure customer satisfaction. </li> <li> Building customer loyalty: Providing personalized solutions to strengthen customer trust and loyalty. </li> <li> Contributing to continuous improvement: Sharing customer feedback to optimize our services and processes. </li> </ul> What we offer you: At Concentrix, we prioritize the development of our talent. Here are the unique benefits we offer to recognize your contribution: <ul> <li> An attractive salary with additional bonuses: </li> <ul> <li> Language bonus dedicated to our multilingual Game-Changers. </li> <li> Regularity bonus from the 12th month and motivating performance bonuses. </li> <li> First special A d El Adha. </li> </ul> <li> Exceptional employee benefits: </li> <ul> <li> Advantageous health insurance and supplementary retirement benefits after one year. </li> <li> Flexible hours with the possibility of teleworking after an integration period. </li> <li> Free access to our gym. </li> </ul> <li> A dynamic work environment: </li> <ul> <li> Themed activities and gifts throughout the year to strengthen team spirit. </li> </ul> </ul> The profile of our Game-Changers: We are looking for talented individuals who: <ul> <li> They are perfectly fluent in French, both written and spoken. </li> <li> They possess excellent communication skills, are organized, autonomous, and adopt a positive attitude. </li> <li> They are proficient with digital tools and demonstrate a natural curiosity to adopt new technologies. </li> <li> Rel vent les d défis avec enthusiasm et sont passionate s à la satisfaction de client. </li> </ul> Our recruitment process : 1- Online tests (1 hour): Once we receive your application, you will receive an email inviting you to participate in a series of online tests. These interactive assessments are designed to highlight your language and technical skills, as well as your personality. A key step to better understand your potential and help you stand out! 2- Telephone interview: An exploratory conversation with a member of our recruitment team to discover Concentrix and confirm the suitability of your profile. 3- In-person interview: An in-depth discussion to validate your skills and align your ambitions with our culture. Ready to take on the challenge? Join the Concentrix adventure, where innovation and excellence meet! ",</div></section>

وظائف كول سنتر - فاس المغرب

Customer Advisor

Customer Advisor

Customer Advisor

Customer Service Advisor

أصحاب المواقع

أصحاب العمل

الباحثين عن عمل

وظائف كول سنتر - فاس المغرب

Customer Advisor

Customer Advisor

Customer Advisor

Customer Service Advisor

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