وظائف محامين وقانون في المغرب

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Axa Services Maroc</strong>&nbsp;operates within a strongly <strong>collaborative culture</strong>, where people, trust, and high-quality professional relationships are central. The company <strong>promotes</strong> close and supportive management, encouraging accountability, development, and teamwork. This human-centered environment is <strong>reinforced</strong> by robust organizational practices that ensure reliability and operational efficiency. It is <strong>balanced</strong> by a performance-oriented mindset and a measured openness to innovation, supporting collective success. </p><br><br> <br> Job : <p>Reporting to the <strong>HR Business Partner, the HR Advisor </strong>will have the following responsibilities:</p><br><br><p><br><strong>• HR Development </strong>:<br>- Manages the onboarding and retention process for employees in their scope<br>- Co-manages recruitment interviews<br>- Handles internal job openings: develops and publishes the ad, receives, sorts, and pre-selects CVs, schedules internal recruitment interviews, co-manages interviews &amp; assessments<br>- Handles departure files: receives departure requests, manages interviews, and handles administrative coordination of departures (defines notice period, consolidates required documents...etc.)<br>- Monitors and coordinates the objective setting and annual performance review processes for employees in their scope<br>- Leads certain HR development committees within their scope<br>- Deploys the internal mobility process within their scope (talent pool creation, talent management...etc.)<br>- Executes the rollout of HR action plans within their scope (new tools, processes, systems...etc.)<br><strong>• Administrative Management:</strong><br>- Updates and ensures the accuracy of administrative management files for employees in their scope (headcount monitoring, movements, working hours...etc.) in compliance with current rules and procedures<br><strong>• Disciplinary Management:</strong><br>- Investigates disciplinary cases (qualifies offenses; defines the level of sanction up to the 3rd warning) within their scope for hierarchical decision<br>- Assesses the legal compliance of the disciplinary sanction process<br>- Conducts disciplinary sanction interviews<br>- Liaises with the labor inspectorate<br>• Social Relations Management:<br>- Analyzes and reports to their hierarchy elements that could weaken the social climate<br>- Monitors, in collaboration with the Social Relations Coordinator, the implementation of actions decided within the employee representative bodies and alerts their hierarchy about deviations and dysfunctions related to their execution</p><br><br><p>• <strong>Social Relations Management</strong>:<br>- Analyzes and reports to their hierarchy elements that could weaken the social climate<br>- Monitors, in collaboration with the Social Relations Coordinator, the implementation of actions decided within the employee representative bodies and alerts their hierarchy about deviations and dysfunctions related to their execution<br>•<strong> Advisory</strong>:<br>- Handles requests from employees in their scope regarding their careers (information requests, mobility requests): gathers, analyzes, and responds<br>- Gathers assistance requests from managers in their scope for handling HR cases, and coordinates their response<br>- Shares best practices implemented within their scope that could be globally capitalized upon<br><strong>• Reporting</strong><br>- Produces reports and updates HR dashboards (disciplinary, mobility, departures...etc.)<br>- Reports to their hierarchy and obtains approval for disciplinary sanctions exceeding their scope of authority<br>&nbsp;</p><br><br> <br> Required profile : <p>With a higher education degree (Bac+4), <u><strong>you have a minimum of 4 to 5 years of HR experience in a similar role</strong></u>, ideally in a customer relations center.<br>You have a good understanding of regulations, strong synthesis and analytical skills. Your interpersonal skills and listening ability are essential qualities to successfully carry out your missions.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who we are?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails, chats and calls; Follow internal procedures and SOPs; Collaborate with internal teams to ensure efficient issue resolution; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Fluency in German and English (C1 or higher), both spoken and written; At least 6-12 months of experience in customer support; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Benefits and Perks: 5 days per week and 2 days off, with rotating shifts: 8 AM–4 PM and 12 PM–8 PM GMT+2; Opportunity to work fully remote; Inclusive international environment; Compensation in USD; Good bonuses for referring friends; Paid intensive training and probation; Work-life balance; Responsive management interested in your growth and long-lasting cooperation; Greenhouse conditions for self-development.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal code: 3IH</span> </div>

<p> <strong>Who we are?</strong> </p> <p> <strong>SupportYourApp </strong>is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world s leading SaaS, software, or hardware solutions?</p> <p>Join our community as a <strong>Customer Support Consultant </strong>today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let s see what it takes.</p> <p> <strong>What you will do:</strong> </p> <ul> <li>Deliver outstanding customer support via emails, chats and calls;</li> <li>Follow internal procedures and SOPs;</li> <li>Collaborate with internal teams to ensure efficient issue resolution;</li> <li>Handle sensitive customer data with care and security;</li> <li>Apply the latest and greatest customer happiness practices;</li> <li>Maintain deep understanding of client solutions and meet KPI;</li> <li>Communicate with developers and cross-functional specialists.</li> </ul> <p> <strong>What you need to succeed in this role: </strong> </p> <ul> <li> <strong>Fluency in German and English (C1 or higher), both spoken and written;</strong> </li> <li> <strong>At least 6-12 months of experience in customer support;</strong> </li> <li>Strong analytical thinking and research skills;</li> <li>Positive, proactive and responsible attitude;</li> <li>Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).</li> </ul> <p> <strong>Benefits: </strong> </p> <ul> <li>Flexible schedule: 5 days a week, from 8:00 AM 4:00 PM or 12:00 PM 8:00 PM GMT+2;</li> <li>Opportunity to work fully remote;</li> <li>Inclusive international environment;</li> <li>Compensation in USD;</li> <li>Good bonuses for referring friends;</li> <li>Paid intensive training and probation;</li> <li>Work-life balance;</li> <li>Responsive management interested in your growth and long-lasting cooperation;</li> <li>Greenhouse conditions for self-development.</li> </ul> <p>*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.</p> <p> You can learn more about the company and its culture by visiting our official website and social pages on Facebook , Instagram , and LinkedIn .</p> <p>So if you're a proactive <strong>Support Specialist</strong> who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!</p> <p>Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.</p> <p>Know someone perfect for the role? Refer them and get rewarded!</p> <p> <em>We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.</em> </p> <p> <em>Your personal data will be processed as described in the SupportYourApp </em> <em>Candidate Privacy Notice</em> <em>.</em> </p> <p> </p> <p> <em>Internal code: 3WO</em> </p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>The <strong>Senior Manager, Regulatory Affairs US &amp; Canada Strategy Lead</strong> is responsible for the development and implementation of US and Canada regulatory strategic and tactical planning (RSTP) for assigned on market products or those products in development.The Senior Manager assures that regulatory strategies defined within the GRPT, are effectively implemented and maintained in line with changing regulatory and business needs. This individual identifies and gathers data needed to support filings, responses to inquiries, and registration maintenance to enable commercialization of products that are developed, manufactured or distributed to meet relevant US and Canada regulatory requirements.</p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Responsible for a product(s) or products with multiple driver indications within a Therapeutic Area and supports manager and/or Global Regulatory Lead (GRL) in the development &amp; execution of the regulatory strategy. Assigned matters may have a moderate impact on business activities and operations.</li><li>Serves as Health Authority (HA) liaison and interfaces with FDA for meetings, teleconferences and coordinates preparation and completion of FDA meeting briefing packages and responses.&nbsp;</li><li>Advise internal customers who may contribute to regulated communication on Regulatory/FDA issues including Public Affairs, Clinical Development, Legal, and others such as Commercial.</li><li>Functions independently in negotiation and decision-making for project related issues that have cross-functional impact.&nbsp;</li><li>May assist in the training of junior staff members.</li><li>Key contributor responsible for the preparation and review of regulatory submissions consistent within US and Canada regulatory requirements and guidelines and assures complete and timely response to Health Authorities during application review.</li><li>Supports the regulatory submission and approval process. Broadly applies regulatory/technical knowledge of government regulations and skills across therapeutic areas.</li><li>Recommends and implements changes to difficult projects based on knowledge and expertise, accurate interpretation of US and Canada government regulations, guidances, as well as corporate policies and management-related considerations.</li><li>Presents pertinent regulatory information to appropriate cross-functional areas.</li><li>Operates in compliance with regulations, company policies, procedures, and guidance in alignment with regulatory product strategy and the Quality Dossier Program (QDP).</li><li>Significant Work Activities:&nbsp;Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hr day) is required</li></ul><br>Qualifications<br><br><ul><li>Advanced degree (e.g. PharmD, PhD, MS) or Regulatory certification with minimum 5 years Regulatory, R&amp;D, or equivalent industry-related experience.</li><li>Preferred: Advanced Degree and/or Certifications or direct experience with pharmaceutical regulatory activities</li><li>Demonstrates excellent negotiation skills, problem solving skills and builds consensus.</li><li>Demonstrates effective communication skills in written and oral channels both within Regulatory and across the organization. Able to deliver challenging messages effectively without compromising important business relationships.</li><li>Proven skill at implementing successful affiliate regulatory strategies (US or Canada experience preferred).</li><li>Experience working in a complex and matrix environment.</li><li>Experience interfacing with government regulatory agencies.</li><li>Global regulatory experience is a plus.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the time&nbsp;of this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic location, and&nbsp;we&nbsp;may&nbsp;ultimately&nbsp;pay&nbsp;more or less than the posted range. This range may be&nbsp;modified&nbsp;in the&nbsp;future.&nbsp;​</li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</li><li>This job is eligible to&nbsp;participate&nbsp;in our long-term incentive&nbsp;programs.&nbsp;</li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The amount and availability of any bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee&nbsp;remains&nbsp;in the Company's sole and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be&nbsp;modified&nbsp;at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.​</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who we are?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010.<br> We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via emails and chats; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent English communication skills (at least C1 level); Experience in a technical support role; Networking experience (IPsec Tunnels, DNS, packet tracing, understanding of ports, role of firewall); Strong understanding of Network infrastructure (VPN, routing, split tunneling, WireGuard connector based tunnels); Strong understanding of network protocols (OpenVPN, IKEv2, WireGuard); Ability to read log files ; Familiarity with operating Windows, Linux, MacOS, Android and iOS ; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with AWS, Azure; Knowledge about function of IDP/SSO (G-Suite, Azure AD); Customer facing experience.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via emails and video calls; Collaborate with internal teams to investigate and resolve customer issues efficiently; Represent the company by ensuring a positive customer experience throughout the issue resolution process; Develop strong product knowledge to provide accurate guidance and support; Assist customers with customized reports and analysis using data visualization tools; Monitor and troubleshoot connection issues using internal and external tools; Maintain detailed records of customer interactions, troubleshooting steps, and resolutions within the support ticketing system; Escalate complex technical issues to engineering teams when required to ensure timely resolution; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English skills (at least C1 for both spoken and written); 3-5 years of experience in customer and technical support role is a must; Proven knowledge of the payments ecosystem mechanisms; Ability to troubleshoot using databases &amp; other technical tools; Excellent customer-facing skills to ensure a positive customer experience; Strong analytical thinking and research skills; Ability to identify when an escalation to the Engineering team is required; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).<br> Will be a great plus: Experience with SQL \ Postman; Experience with MongoDB , Tableau, Snowflake; QA background.<br> Benefits: Fixed schedule: Monday–Friday, 10 AM - 6 PM GMT+3 Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3F1</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>The Senior Manager, Regulatory Affairs US &amp; Canada Strategy Lead – Therapeutic Neurotoxins is responsible for the development and implementation of US and Canada regulatory strategic and tactical planning (RSTP) for assigned on market products or those products in development. Assures that regulatory strategies defined within the GRPT, are effectively implemented and maintained in line with changing regulatory and business needs.</p><br><p>The Senior Manager identifies and gathers data needed to support filings, responses to inquiries, and registration maintenance to enable commercialization of products that are developed, manufactured or distributed to meet relevant US and Canada regulatory requirements.</p><br><p><u><strong>Responsibilities:</strong></u></p><br><ul><li>Responsible for a product(s) or products with multiple driver indications within a Therapeutic Area and supports manager and/or Global Regulatory Lead (GRL) in the development &amp; execution of the regulatory strategy. Assigned matters may have a moderate impact on business activities and operations.</li><li>Serves as Health Authority (HA) liaison and interfaces with FDA for meetings, teleconferences and coordinates preparation and completion of FDA meeting briefing packages and responses.&nbsp;</li><li>Advise internal customers who may contribute to regulated communication on Regulatory/FDA issues including Public Affairs, Clinical Development, Legal, and others such as Commercial.</li><li>Functions independently in negotiation and decision-making for project related issues that have cross-functional impact.&nbsp;</li><li>May assist in the training of junior staff members.</li><li>Key contributor responsible for the preparation and review of regulatory submissions consistent within US and Canada regulatory requirements and guidelines and assures complete and timely response to Health Authorities during application review.</li><li>Supports the regulatory submission and approval process. Broadly applies regulatory/technical knowledge of government regulations and skills across therapeutic areas.</li><li>Recommends and implements changes to difficult projects based on knowledge and expertise, accurate interpretation of US and Canada government regulations, guidances, as well as corporate policies and management-related considerations.</li><li>Presents pertinent regulatory information to appropriate cross-functional areas.</li><li>Operates in compliance with regulations, company policies, procedures, and guidance in alignment with regulatory product strategy and the Quality Dossier Program (QDP).</li></ul><p>Significant Work Activities:&nbsp;Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hr day) is required</p><br><br>Qualifications<br><br><ul><li>Advanced degree (e.g. PharmD, PhD, MS) or Regulatory certification with minimum 5 years Regulatory, R&amp;D, or equivalent industry-related experience.</li><li>Preferred: Advanced Degree and/or Certifications or direct experience with pharmaceutical regulatory activities</li><li>Demonstrates excellent negotiation skills, problem solving skills and builds consensus.</li><li>Demonstrates effective communication skills in written and oral channels both within Regulatory and across the organization. Able to deliver challenging messages effectively without compromising important business relationships.</li><li>Proven skill at implementing successful affiliate regulatory strategies (US or Canada experience preferred).</li><li>Experience working in a complex and matrix environment.</li><li>Experience interfacing with government regulatory agencies.</li><li>Global regulatory experience is a plus.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the time&nbsp;of this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic location, and&nbsp;we&nbsp;may&nbsp;ultimately&nbsp;pay&nbsp;more or less than the posted range. This range may be&nbsp;modified&nbsp;in the&nbsp;future.&nbsp;​</p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</p><br></li><li><p>This job is eligible to&nbsp;participate&nbsp;in our long-term incentive&nbsp;programs.&nbsp;​</p><br></li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The amount and availability of any bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee&nbsp;remains&nbsp;in the Company's sole and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be&nbsp;modified&nbsp;at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via chats and emails; Manage customer support tickets and maintain a 24-hour response SLA; Attend regular engineering planning sessions to stay informed on upcoming releases, migrations and product changes; Prepare and lead recurring support retrospectives, identifying customer trends and helping Engineering prioritize improvements; Review AI chatbot conversations and optimize Inkeep rules, workflows and responses to improve support quality; Maintain and improve customer-facing documentation and self-service resources in GitBook; Improve support systems and processes, including Zendesk workflows, automations and Linear ticket management; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English communication skills (at least C1 for both spoken and written); At least 1–2 years of proven experience in a Technical Support role; Experience translating technical issues for non-technical users (high EQ); Experience reproducing and troubleshooting complex technical issues using browser tools, logs, and changelogs; Solid understanding of engineering workflows, including releases, migrations, and potential user impact; Ability to clearly distinguish product bugs from user environment issues and third-party limitations; Experience escalating incidents with structured documentation (impact, timeline, reproduction steps); Experience reading logs (e.<br>g, Jason) in tools like Grafana; Familiarity with marketplace or reselling platforms AI-first mindset, using AI tools to reduce repetitive work and improve support efficiency Hands-on experience with Zendesk and Linear (or similar ticket-tracking systems); Strong organizational skills, including tracking patterns, running retrospectives, and turning insights into actionable feedback; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with CRM systems; Familiarity with reselling/marketplace platforms.<br> Benefits: Fixed schedule : Monday–Tuesday, Friday from 9 AM–5 PM, and Wednesday–Thursday 12 PM–8 PM, EDT; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3G3</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p> <strong>Auto Nejma Maroc S.A.</strong> operates within a corporate culture driven by <strong>innovation</strong>, where agility, openness to new ideas and continuous improvement play a central role. This dynamic is balanced by a strong sense of <strong>collaboration</strong>, encouraging teamwork, supportive management and employee engagement. The company also relies on a solid <strong>organizational</strong> culture, ensuring rigor, efficiency and quality execution, while maintaining a clear focus on <strong>performance</strong> and results. This balance creates a stimulating, structured and collaborative work environment. </p><br><br> <br> Job : <p>As part of our business development, we are recruiting a <strong>Commercial Advisor</strong> for the <strong>Mercedes-Benz</strong> brand.</p><br><br><p>Reporting to the Sales Department, your main responsibilities will be:</p><br><br><ul><li>Welcome, advise, and assist customers in their vehicle acquisition projects.</li><li>Promote and sell new vehicles as well as associated services...</li><li>Develop and retain a portfolio of private and professional clients.</li><li>Identify customer needs and propose suitable solutions while respecting brand standards.</li><li>Conduct Test Drives and ensure a luxury customer experience throughout the sales process.</li><li>Follow up on prospects and commercial opportunities.</li><li>Achieve set sales objectives and contribute to revenue growth.</li><li>Represent the image and values of the Mercedes-Benz brand through impeccable customer service.</li></ul> <br> Required profile : <p>With a Bachelor's or Master's degree in Sales or equivalent, you ideally have successful previous experience in sales, preferably in the automotive sector or a premium environment.</p><br><br><p>The ideal candidate is characterized by:</p><br><br><ul><li>Excellent interpersonal and customer service skills.</li><li>A neat appearance and professional communication</li><li>A strong focus on results and sales performance</li><li>Good listening and advising skills</li><li>A developed sense of detail, quality of service, and customer experience</li></ul><p>Knowledge of the automotive sector is an asset.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p> <strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br> <br> Job : <p><u><strong>Your mission:</strong></u></p><br><br><p>As a Customer Advisor, you will play a key role in the quality of the customer experience by:</p><br><br><p>• Responding to customer requests via phone, email, or chat.<br>• Identifying and resolving problems or complaints to ensure their satisfaction.<br>• Proposing personalized solutions to strengthen customer loyalty.<br>• Contributing to the continuous improvement of services by sharing customer feedback and needs.<br>&nbsp;</p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:</p><br><br><p>• Perfectly master French, both spoken and written.<br>• Have excellent communication skills, are organized, independent, and positive.<br>• Master digital tools and are curious about new technologies.<br>• Enjoy taking on challenges and are customer-satisfaction oriented.</p><br><br><p><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to assess your language, technical, and personality skills.<br>2 Phone exchange<br>A first discussion with a member of the recruitment team to discover Concentrix and validate the fit with the position.<br>3 In-person interview<br>A meeting to deepen your profile and align your ambitions with our company culture.</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive remuneration<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus starting from the 12th month<br>• Special Aid El Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Complementary pension after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><strong><u>Dynamic work environment:</u></strong></p><br><br><p>• Internal events and activities throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br>&nbsp;</p><br><br> <br><br> </div>

<p>The Morocco Innovation and Evaluation Lab (MEL) is looking to hire a Senior Research Associate (SRA) to coordinate its research efforts to foster a culture of evidence-based policymaking in Morocco. The Senior Research Associate will support the implementation of an impact evaluation conducted by a team of international researchers in partnership with the UM6P- OCP ecosystem. This position will be based in our offices at the University Mohammed VI Polytechnic campus in Rabat.</p><p>The MEL works in close collaboration with the public, private, NGO, and philanthropic sectors in Morocco to conduct evaluations that speak to their priorities and share rigorous evidence to inform their decisions.</p><p>The position offers a unique opportunity for the Senior Research Associate to support the research infrastructure of the Morocco Innovation and Evaluation Lab and assist the research project in the design and implementation of impact evaluations as well as data collection, management, and analysis, in an organization undertaking cutting-edge development research. The Senior Research Associate will be directly supervised by the MEL s Director and the Research Manager. The Senior RA will work closely with senior staff from J-PAL and CID, academic researchers and other field staff to perform a variety of research tasks. This research project is a qualitative pilot study designed to inform the development of a full randomized controlled trial (RCT) aimed at strengthening equity in 1337's admissions process. It is conducted by affiliated and international researchers, including Esther Duflo (MIT), Bruno Crepon (ENSAE), Rema Hanna (Harvard University), Florencia Devoto (UM6P), and Kamil Kohen (Paris School of Economics).</p><h3>Key Responsibilities:</h3><p>The Senior Research Associate is responsible for the supervision of the project and its successful implementation in the field, which includes:</p><ul><li>Propose and, as appropriate, implement innovations in the different stages of a project in coordination with Principal Investigators;</li><li>Maintain and grow effective relationships with partner organizations;</li><li>Oversee and lead the field research activities, including the implementation of the evaluation, according to the research design in coordination with partners;</li><li>Supervise a maximum of two Research Associates working on the projects;</li><li>Assist with hiring survey firms, including drafting terms of reference;</li><li>Liaising with field staff running the evaluations and collaborating with them including travel to research field sites;</li><li>Conduct background research in conjunction with field research activities;</li><li>Designing survey questionnaires, conducting qualitative research, refining study design and surveying instruments;</li><li>Supervise in person or phone data collection and ensure the good quality of the data;</li><li>Assist with the preparation of administrative databases;</li><li>Assist with data cleaning and preliminary data analysis; and</li><li>Any other work assigned by Principal Investigators.</li></ul><p>He/she will also be responsible for ensuring good communication and organization on a daily basis:</p><ul><li>Facilitate, strengthen and maintain effective and efficient communication as the primary contact point with Principal Investigators;</li><li>Provide periodic updates on project activities to PIs and subject experts;</li><li>Participate in the planning and design of any outreach activities;</li><li>Ensure that project activities are on schedule and prepare project update reports according to agreements with funders and partners.</li></ul><p><strong>Desired Candidate Profile</strong></p><h3>Requirements</h3><h4>Education:</h4><p>A Master's Degree in economics, public policy, mathematics, statistics or related technical fields including training in microeconomics, econometrics, statistics, and advanced mathematics; Graduate-level coursework in economics is a plus.</p><h4>Experience:</h4><p>Minimum 3 years of relevant experience, including 2 years of research experience; Experience with STATA and/or R data analysis software is a must; experience interpreting data analysis; experience with academic writing; Experience with budget management is a plus; Experience with living in Morocco is a strong advantage.</p><h3>Skills</h3><p>Very strong quantitative, organisational, and communication skills are necessary; Fluency in French and in English. Arabic command is a strong advantage; Flexible, self-motivating, able to manage multiple tasks efficiently, and a team player; Demonstrated ability to manage high-level relationships with partner organisations; Familiarity with evaluation methods and randomized controlled trials preferred; Ability to work under pressure and meet deadlines.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The consultant shall, within the relevant timeframe, provide ECA SRO-NA with: - Continuous technical support advisory services and providing capacity building activities to the NDPC and Ghanian institutions/ministries to better leverage diaspora contribution to sustainable development in Ghana. - Periodic monitoring, evaluation, and follow-up reports on programme implementation and progress in implementing the matrix of reforms in Ghana. - Technical inputs and knowledge products documenting Ghana’s experience and best practices for application in other countries. - Adapted tools and adequate frameworks and related guidance to support other countries in integrating diaspora contributions into national and medium-term development planning and channeling remittances to investment. The plan and deadlines for the deliverables will be discussed and decided in consultation between the consultant and SRO-NA<br> Work Location<br>GHANA<br> Expected duration<br>6 months<br> Duties and Responsibilities<br>Background and rationale for support Diasporas contribute significantly to the sustainable development of both destination and origin countries, making diverse economic, social, and cultural contributions. They bring home significant remittances and skills from destination countries, providing significant benefits to home countries and as useful source of technological transfer, and innovative ideas for national development. Migrants also acquire financial resources for sole and joint investment to improve lives, make financial returns, or both. Despite their increasing importance, diaspora policies still receive less consideration than immigration policies. Remittances are a vital tool for development and have significant implications for economic growth through the increase of consumption, investment, and social spending (education, health, social security…). Remittances inflows have increased significantly in recent years and have become the main financial external inflow in African countries, surpassing other inflows that traditionally play an important role in these countries, such as official development assistance (ODA) and foreign direct investment (FDI). However, the positive contribution of international migrants, remittances in particular, is overlooked. And while countries have made some progress on capitalizing on migrants' contribution to development, in African countries these efforts continue to be a missed opportunity. Understanding migrants' positive contribution to their receiving countries and designing policies and tools that protect and empower them is key for maximizing the socioeconomic benefits of migration. Knowing the importance of remittances to economic development and to facilitate evidence-based policies and their implementation, the governments, the private sector, and the NGOs need clear tools, framework and policies that help to better optimize the contribution of Diasporas in the development of their countries of origin. In this context, ECA is implementing a programme on "Strengthening the migration-development nexus in Africa » from 2024 to 2027. The programme supports six African Member States that have diverse migration patterns, strategic geographical location, significant migration flows, diverse diaspora, significant remittance inflows (in percentage of GDP), and proactive efforts from the government to leverage migration for development and channel remittances to productive investments. Duties and Responsibilities: Under the direct supervision of the Chief of the Subregional Initiatives Section and the Economic Affairs Officer, and the overall supervision of the Director of the North Africa Regional Office, the consultant will provide continuous technical support and advisory services under the Programme “Strengthening the Migration–Development Nexus in Africa,” to leverage the contribution of Ghanian diaspora and channel remittances to investment including developing adequate tools/instruments, monitoring and follow-up of reforms implementation in Ghana, while supporting other countries through the transfer of Ghana’s experience and best practices to develop their own frameworks/ tools for integrating diaspora contributions into development planning and channeling remittances to investment. The consultant will: - provide continuous technical and advisory support to the NDPC, the national technical working group and Ghanaian institutions/ministries in charge of remittances and diaspora contribution under the Programme “Strengthening the Migration–Development Nexus in Africa”, especially in the area of providing: - capacity building training to Metropolitan, Municipal and Districts Assembles (MMDAs) in Ghana on how to mainstream migration and diaspora contributions and remittance in their respective Medium-Term Plans (MTDPs), 2026-2029, using the Ghana training toolkits - technical backstopping to MMDAs in preparing their respective “Migration for development and Diaspora Contributions and Remittances Action Plans; - technical coordination and support to Bank of Ghana (BoG), Ministry of Finance (MoF); Ministry of Foreign Affairs (MFA), Diaspora Desk, Office of the President, Ghana Investment Promotion Centre (GIPC)/Ministry of Trade and Industries (MOTI) to develop appropriate instruments/tools to operationalize the migration and diaspora contributions and remittance interventions outlined in the Medium Term National Development Policy Framework, 2026-2029. These instruments/tools include National Remittance Strategy and Diaspora Investment Strategy; and - support to national dissemination and advocacy programmes on migration and diaspora contributions and remittances, instituted by NDPC. - Monitor, evaluate, and follow up on programme and policy reforms implementation in Ghana to ensure effective implementation, delivery and results, including: - finalizing the results framework for monitoring the implementation of migration and diaspora contributions and remittance interventions outlined in the Medium-Term National Development Policy Framework, 2026-2029; and - provide technical support to NDPC to mainstream relevant Key Performance Indicators (KPIs) in the Medium-Term National Development Policy Framework, 2026-2029 indicator matrix, as well as collecting the baseline data and setting the relevant targets to the implementation period. - Support implementation and provide technical inputs and promoting south-south cooperation with other countries beneficiaries of the programme through the transfer of Ghana’s experience and dissemination of best practices. - Assist other countries and provide technical inputs and advisory services in developing their own tools to integrate diaspora contributions into national and medium-term development planning and channel remittances to productive investment.<br> Qualifications/special skills<br>Advanced university degree (Masters' degree) in economics, social science (Statistics, Development, Economics, Sociology, Demography, Population Studies, Migration, etc.) or any related field is required. A first-level university degree in a combination of additional two years of qualifying experience may be accepted in lieu of the master's degree. A PhD in the same field is an advantage A minimum of 5 years of experience in Economy/social research and analysis is required Experience in policy planning and elaboration of policies, and analysis of migration trends and contribution to development is desirable Experience with national organizations in charge of planning and migration issues in Ghana or with the normative and/or operational work of the African Union and the United Nations system is desirable<br> Languages<br>English and French are the working languages of the UN Secretariat. For this consultancy, Fluency in English is required. Knowledge of Arabic or French is desirable<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p> <strong>Main missions:</strong></p><br><br><ul><li> Represent and promote the image, values, and excellence of our group to clients and partners</li><li> Ensure the prospecting, development, and retention of a sustainable client portfolio</li><li> Actively contribute to achieving the commercial objectives set by the company</li><li> Guarantee a high level of satisfaction by offering quality service, tailored to the specific expectations and needs of each client</li></ul> <br> <br> Required profile : <ul><li> Holder of a Bac+2/3 degree minimum in Commerce, Marketing, or equivalent</li><li> Profiles with at least a first experience in a similar role, ideally in the automotive sector.</li><li> Enjoys challenges, has a strong sense of customer service, and good communication skills</li></ul> <br><br> </div>

<p><br></p><p><b>Key Responsibilities:</b></p><ul><li>Research and data collection<ul><li>Designing survey instruments.</li><li>Conducting field visits to monitor implementation.</li><li>Cleaning data and assisting in the preliminary analysis.</li><li>Conduct intermediate data analyses on usage and other key indicators, as agreed with the implementing partners.</li><li>Preparing and overseeing pilot and endline data collections. This includes coding surveys on SurveyCTO, training surveyors as well as monitoring and reporting on data entry.</li><li>Refining the design and the survey instruments of the study after the pilot.</li><li>Assisting in the writing of project reports and policy memos.</li><li>Any other work assigned by Principal Investigators (PIs).</li></ul></li><li>Project management and communication<ul><li>Coordinating with the local implementing partner running the program under evaluation. This includes being in regular contact with local and central program implementation teams in order to submit and receive data requests, raising awareness about the research protocols, responding to questions and requests as well as to present intermediate insights where relevant (e.g. flagging low usage).</li><li>Maintaining a detailed project tracker, breaking deliverables into sub-tasks with timelines and effort estimates, monitoring progress, and flagging problems early.</li><li>Maintaining structured communication with the remote PI team and MEL leadership, including weekly updates, meeting agendas and notes, documented action items, and proactive escalation of blockers or dependencies.</li></ul></li></ul><p>What We Offer:</p><p>This position is offered as an initial one-year contract with a comprehensive benefits package, including health insurance, 30 days of paid annual leave, retirement contributions, and access to UM6P's campus facilities, including a fully equipped gym and indoor swimming pool. You will join a dynamic and international team of research associates, MEL permanent staff, and researchers based both in Morocco and abroad. As part of the UM6P community, you will also have the opportunity to participate in the university's vibrant academic life through research seminars, conferences, and other events featuring scholars and practitioners from leading institutions around the world.</p><p>Location: The full-time role will be based in Rabat, Morocco.</p><p><strong>Desired Candidate Profile</strong></p><p>A Master's Degree in economics, public policy, math, statistics or related technical fields including training in microeconomics, econometrics, statistics, and advanced mathematics.</p><p>Experience with living in Morocco or a developing country is a strong advantage.</p><p>Previous experience in development research preferred.</p><p>Familiarity with randomized controlled trials is a strong plus.</p><p>Prior experience working with large data sets and programming in Stata, SAS, R or other statistical programs is necessary.</p><p>Prior experience working with Survey CTO or other survey design tools is a plus.</p><p>Additional Competencies:</p><ul><li>Excellent communication and interpersonal skills, with sensitivity to cross-cultural contexts and different stakeholders (including PIs). This role requires to be a proactive communicator when coordinating meetings, raising questions and flagging problems.</li><li>Fluency in English and French, and a good command of (Moroccan) Arabic.</li><li>Demonstrate strong time management skills, while recognizing that the nature of project work and peaks in workload may occasionally require flexibility in working hours to meet key milestones and deliverables.</li><li>Be a collaborative team player, willing to support colleagues and contribute across projects when needed.</li><li>Demonstrated ability to manage relationships with partner organizations.</li><li>Strong problem-solving skills and proactive approach.</li><li>Be self-motivated, and a willingness to learn will be essential for doing well in this position.</li></ul>

<p>The call reception advisor is responsible for answering incoming customer calls by telephone. Their role consists of identifying their needs and providing a solution as quickly as possible. Sometimes, they also have to finalize sales. Reporting to the team manager, their main tasks consist of: Receiving incoming customer calls. Actively listening to the interlocutors. Identifying their needs, analyzing their requests and directing them. Maintaining the highest quality of customer service. Guaranteeing the achievement of the project's quantitative and qualitative objectives. Before taking charge of the mission, complete training is provided to prepare them for the responsibilities entrusted to them.</p><p><strong>Desired Candidate Profile</strong></p><p>Perfect command of the French language, with good oral and written fluency. Excellent argumentation skills. Commercial logic. Real listening skills. Unwavering empathy.</p>

<p>For all clients, the mission of a Digital Advisor consists of: Responding to customer requests in writing within the allotted time. Assisting the client until their commercial or first-level technical issue is resolved. Guaranteeing the achievement of the project's quantitative and qualitative objectives. Before taking on the mission, complete training is provided to prepare them for the responsibilities that will be entrusted to them.</p><p><strong>Desired Candidate Profile</strong></p><p>Perfect mastery of the French language in writing. Impeccable spelling. Ability to adapt discourse to the interlocutor. Fast typing speed. Team spirit and company spirit. Unfailing empathy.</p>

<p>For all clients, the mission of a Digital Advisor consists of: Responding to customer requests in writing within the allotted time. Assisting the client until their commercial or first-level technical problem is resolved. Guaranteeing the achievement of the project's quantitative and qualitative objectives. Before taking on the mission, a complete training is provided to prepare them for the responsibilities entrusted to them.</p><p><strong>Desired Candidate Profile</strong></p><p>Perfect command of the French language in writing. Impeccable spelling. Ability to adapt discourse to the interlocutor. Fast typing speed. Team and company spirit. Unwavering empathy.</p>

<p>Consultant Analyst IT and Data Fiscalite Freelance --Casablanca, Morocco-- Ref. : PHONE_NUMBER Contexte : Dans le cadre de notre projet, nous recrutons un consultant IT et Data sp cialis en fiscalit pour accompagner la modernisation des processus d claratifs et de reporting d une Direction Fiscale. L objectif est de r duire les risques op rationnels li s aux traitements manuels sous Excel et d industrialiser les calculs complexes. Dur e : 6 mois D marrage : ASAP Localisation : Casablanca, Maroc Missions : Cartographier les processus manuels existants (d clarations fiscales, reporting, contr les) Identifier les opportunit s d automatisation et d industrialisation Proposer une feuille de route prioris e des initiatives D velopper et d ployer les automatisations retenues (VBA, Power Query, extractions sources) Optimiser les calculs fiscaux et les flux de donn es Explorer des cas d usage IA pour les contr les de coh rence et traitements volumineux</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Exp rience de 3-7 ans en analyse de processus et automatisation</li><li>Ma trise avanc e d Excel (VBA, Power Query, mod lisation de donn es)</li><li>Exp rience en automatisation de processus et gestion de flux de donn es</li><li>Compr hension des processus fiscaux et d claratifs (un plus significatif)</li><li>Capacit dialoguer avec des quipes m tier non techniques</li><li>Autonomie, rigueur, p dagogie et orientation r sultats</li></ul><p>Comp tences cl s : VBA Excel, Power Query Extraction de donn es (SAP, EDS, etc.) Automatisation de flux, optimisation de calculs Sensibilit aux cas d usage IA/data</p><p>Livrables : Cartographie des processus manuels et des risques Catalogue des opportunit s d automatisation (effort/valeur) Recommandations techniques motiv es Feuille de route prioris e et chiffrage indicatif</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span>GEC – Global Experts Consulting recrute | Consultant PPO – Pilotage &amp; Gouvernance de Portefeuille Projets | Casablanca</span><br></p><br><p><span>Dans le cadre d’une nouvelle mission stratégique, nous recherchons un </span><b><span>PPO Senior – Pilotage &amp; Gouvernance de Portefeuille Projets</span></b><span> pour accompagner le pilotage et la gouvernance d’un portefeuille de projets Ã&nbsp; forts enjeux.</span><br></p><br><p><span>Expérience confirmée en </span><b><span>PMO / PPO / Portfolio Management</span></b><span> dans des environnements complexes</span><br></p><br><p><span>Pilotage et consolidation d’un </span><b><span>portefeuille de projets</span></b><span> : avancement, jalons, budgets, charges, risques, alertes et dépendances</span><br></p><br><p><span>Mise en place et suivi des dispositifs de </span><b><span>gouvernance projets</span></b><br></p><br><p><span>Préparation et animation des </span><b><span>instances de gouvernance, COPIL et comités de suivi</span></b><br></p><br><p><span>Production de </span><b><span>reportings exécutifs, dashboards, KPI et indicateurs d’aide Ã&nbsp; la décision</span></b><br></p><br><p><span>Suivi des </span><b><span>risques, budgets, roadmaps et plans d’actions</span></b><br></p><br><p><span>Coordination transverse avec les différentes parties prenantes : </span><b><span>Métiers, IT, sponsors et équipes projets</span></b><br></p><br><p><span>Capacité Ã&nbsp; consolider l’information, identifier les points d’alerte et accompagner les </span><b><span>arbitrages et la priorisation du portefeuille</span></b><br></p><br><p><span>Excellentes capacités d’analyse, de synthèse, de communication et forte aisance avec les interlocuteurs de haut niveau</span><br></p><br><p><span>Une expérience dans le </span><b><span>secteur bancaire / services financiers</span></b><span> constitue un réel atout</span><br></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p>The PMO consultant will support a local project team and will be responsible for:</p><br><br><ul><li><strong>Creating and managing</strong> the schedule of tasks and milestones for projects;</li><li><strong>Monitoring and controlling</strong> the smooth progress of the project;</li><li><strong>Analyzing</strong> results and <strong>proposing</strong> action plans based on deviations between forecasts and achievements;</li><li><strong>Tracking</strong> project-related Risks &amp; Opportunities and deducing potential project impacts;</li><li><strong>Managing</strong> project reporting by monitoring various indicators and KPIs;</li><li><strong>Creating</strong> presentation and steering materials to lead project or program progress meetings.</li></ul> <br> <br> Required profile : <ul><li>Engineering school or M2 engineering degree</li><li>Professional experience ranging from graduation to 6 years.</li><li>Experience in the automotive/aeronautical/railway sector</li><li>Ability to be on the client site at least 3 days/week</li><li>Proficiency in planning fundamentals: WBS, Critical Path, free/total float, dynamic scheduling</li><li>Proficiency in planning tools: MS Project, Planisware, Primavera</li><li>Very good command of office tools including Excel/PPT</li><li>Knowledge and experience in automotive/aeronautical/railway industrial environments</li><li>Developed consultant mindset: autonomous, flexible, proactive, client/result oriented, "fast learner"</li><li>Very good communicator</li><li>Rigor &amp; flexibility</li><li>French C1 minimum</li><li>English B2 minimum</li></ul> <br><br> </div>